Job Description
Are you an experienced Service Delivery Manager based in the Kent area, looking to lead a high performing team to provide effective high-quality service, repair and installation works?
This role is hybrid, offering the flexibility of working from site, office and home.
We can Offer You:
- Competitive salary: Company van or vehicle allowance plus hybrid working between home and site/office
- Work-Life Balance: 25 days annual leave + bank holidays, plus flexibility with overtime
- Health & Wellbeing: 24/7 GP access, mental health support, fitness programs, and more
- Training & Growth: Ongoing professional development to keep you at the top of your game
Your Role:
- Manage multi-disciplinary teams across service, repair and installations
- Provide an effective, high-quality service, repair and assist installation activities to domestic and non-domestic stock assets
- Oversee group service delivery of contracts
- Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair
- Assist where needed all Liberty s subsidiaries and external clients
- Integrate the delivery team and assist in its delivery via the senior management team
- Manage Contract Supervisors, Field Teams and Administration Teams
- Through Supervisors, manage technical standards
- Ensure effective supervision and control of all work carried out
- Prepare valuations, agreement of variations and billing for all completed work
- Effectively monitoring contracts throughout the contract period
- Assist in the development of performance management
What We Need from You.
- City & Guilds, NVQ Level 2 or equivalent in a technical/ supervisory/ management or similar discipline
- A full UK driving license is essential
- Flexibility and a positive attitude towards varied work and schedules
- Excellent customer service skills with experience working with the public
- A solid understanding of gas legislation and regulations
- Strong knowledge of Health & Safety practices and working to best standards
- Ability to manage your time and workload independently
- Contract supervision experience, preferably within the social housing sector covering service, repair and installations
- Prior experience in managing engineers and liaising with clients is highly desirable
Why Liberty?
We re a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career.
Apply Today!
Click Apply below to join Liberty as a Service Delivery Manager. We look forward to hearing from you!
Closing Date: 18th August 2025 (We may close early due to high demand)
