Quality Assurance and Performance Reporting Officer

Location: North Lanarkshire
Reference: J45735

Contract Scotland is proud to be working in partnership with a leading global provider of engineering infrastructure solutions to recruit a Quality Advisor on a permanent basis. This role will support the delivery of highways projects across North Lanarkshire.

This is an excellent opportunity for an experienced quality professional to join a progressive organisation and take an active role in maintaining and enhancing quality standards across critical infrastructure works.

• Support the development and ongoing maintenance of the company s Quality Management System.

• Develop and implement quality assurance strategies, policies, and procedures aligned with business objectives.

• Design and oversee robust testing processes, ensuring coverage of functional, regression, performance, and security testing.

• Work collaboratively with cross-functional teams to uphold quality standards.

• Monitor and report on quality metrics, including internal and contractual KPIs, with a focus on continuous improvement.

• Identify and mitigate risks to ensure service delivery meets quality and performance expectations.

• Conduct internal audits and audits of contractors and suppliers.

• Manage relationships with external partners and suppliers involved in quality assurance.

• Remain up to date with current industry trends and best practice.

• Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF).

• Demonstrable experience in a quality assurance role, preferably within infrastructure or construction.

• Strong understanding of the software development lifecycle and testing methodologies.

• Proven experience of implementing QA processes aligned with ISO standards.

• Excellent analytical, organisational, and problem-solving skills.

• Strong interpersonal and communication abilities, with the capacity to lead and support others.

• Full UK driving licence.

• Proactive, flexible, and committed to the organisation s values, including equality, diversity, and inclusion.

• The opportunity to join a reputable organisation involved in major infrastructure projects.

• A collaborative, high-performing work environment.

• A permanent role with competitive remuneration and career development prospects.

If this opportunity aligns with your skills and aspirations, we would be pleased to receive your application.

To apply, please submit your most recent CV or contact Louise Knock on (phone number removed), quoting reference J45735, for further information.

Legal Information:
We act as an employment agency for permanent work and as an employment business for temporary work.

For roles in the UK, applicants must be eligible to live and work in the UK.

We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.