Pendo is a high-growth, pre-IPO company seeing 30% YoY growth, revolutionizing how users interact with software-and our customers love it! We empower businesses to create exceptional product experiences, driving adoption and engagement at scale.
As a Senior Enterprise Sales Engineer, you'll be a trusted technical advisor and strategic partner to enterprise prospects and customers, helping them unlock the full value of Pendo's platform.
Why This Role?- Impact: You'll shape how the world's leading enterprises drive software adoption and user engagement.
- Growth: Our SE team has doubled in 2024, offering real career acceleration.
- Culture: Pendo lives its values-our leadership invests in our people, and our customers rave about us.
- Autonomy & Influence: Take ownership, drive strategic deals, and work cross-functionally across the org.
What You'll Do- Be the Trusted Technical Expert - Partner with sales to drive business, guiding customers through their journey from initial discovery to full platform adoption.
- Deliver Impactful Demos - Craft and present tailored, high-value demonstrations that resonate with executives and technical buyers alike.
- Run Proof of Value Engagements - Define success, gather technical requirements, lead installations, and run hands-on workshops that prove Pendo's impact.
- Solve Technical Challenges - Address customer questions on security, integrations, deployment, and data privacy with confidence.
- Collaborate & Advocate - Work with product, engineering, and customer success teams to escalate deal blockers and shape future product enhancements.
- Stay Ahead of the Curve - Keep up with industry trends, competitors, and best practices to continuously sharpen your expertise.
What We're Looking For- 5+ years in a customer-facing technical role, working with enterprise/Fortune 500 accounts.
3+ years of pre-sales experience, preferably in SaaS or software platforms. - Experience in value-based selling frameworks like MEDDICC (or similar).
- Hands-on technical expertise in web (HTML, CSS, JavaScript, REST APIs) or mobile technologies.
- Exceptional presentation & demo skills, adaptable to both C-level and technical audiences.
- A passion for sales excellence and a relentless drive to win.
- Fluency in English, additionally German or French would be hugely advantageous!
Bonus Points- Experience selling digital adoption, digital transformation, or change management solutions.
- Familiarity withproduct teams and their unique challenges.
- Experience withSalesforce, Workday, ServiceNow, SAP, or other enterprise ecosystems.
- Startup/scale-up experience whereprocesses evolve fast and adaptability is key.
Compensation & Benefits- OTE: £128,000 - £160,000 (70/30 split), based on experience, skills, and internal equity. Exceptional candidates may be considered above this range.
- Equity - Share in our success with stock options.
- Comprehensive Health Coverage - Private medical, dental, and vision benefits.
- Financial & Life Protection - Workplace pension, life assurance, and long-term disability
- Work-Life Balance - Flexible leave policy + open vacation days
- Family Support - 16 weeks of new parent leave + fertility & family-forming benefits.
- Mental Well-being - Access to Modern Health and an Employee Assistance Program.
- Lifestyle Perks - Cycle-to-work, commuter stipend, and travel insurance.
- Discounts & Rewards - Exclusive perks through Perks at Work.
- Personal Growth - Wellness & development stipends to invest in yourself.
Join Us & Shape the Future of Software Experience!Apply today and become part of a company that's changing how the world experiences software.