30 jobs found

Principal Technical Architect (PPPT & MBTP) - HO - G6 National £73,900 London £77,900 plus up to £21,700 additional allowance Published on Full-time (Permanent) National £73,900 London £77,900 plus up to £21,700 additional allowance Published on 23 July 2025 Deadline 12 August 2025 Location Cardiff, Croydon, Glasgow, Manchester, Sheffield, Southport About the job Job summary As a Principal Technical Architect, you will serve as a senior design authority, responsible for setting and governing the technical strategy across complex, high-impact programs. Your role will involve leading the architectural vision, proactively identifying opportunities for digital transformation, and optimising solutions to address both organisational and cross-government needs. You will collaborate with senior stakeholders, both technical and non-technical, to facilitate discussions that balance risk, complexity, and outcomes. Additionally, you will mentor other architects in this leadership position, ensuring that technology choices align with broader strategies and emerging best practices. With a genuine passion for next-generation technologies, you will drive innovation, security, and scalability, helping to shape the future of public services on an enterprise scale. Due to business requirements this post is available on a full time/flexible working basis. Where business needs allow, some roles may be suitable for a combination of office and home-based working.Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office .Applicants can raise any queries to the email address at the bottom of the advert. We value diversity and inclusion and welcome applications from the widest diversity of backgrounds, cultures, and experiences. We encourage applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit based on fair and open competition. As Principal Technical Architect, you will define and execute the technical strategy for your responsibility, collaborating with senior leadership and diverse teams to ensure alignment with organisational, cross-departmental, and government-wide objectives. You will proactively seek opportunities to leverage emerging technologies such as cloud, AI, and IoT, and ensure that technical solutions are secure, user-focused, and capable of adapting to evolving business needs. You will lead the design and review processes for complex systems and infrastructure, championing architectural best practices and governance. By bridging technical and business perspectives, you will resolve high-risk issues and shape initiatives that drive transformation. Your role includes guiding and inspiring other architects, facilitating professional growth, and establishing an environment where innovative thinking thrives. Person specification Key Responsibilities: Own and deliver the overarching technical strategy, guiding architectural decisions that balance risk, complexity, and delivery timelines. Lead governance and assurance processes, ensuring solutions remain secure, robust, and aligned with enterprise architecture principles. Collaborate with senior stakeholders to advocate for digital transformation initiatives, influencing decisions through clear, data-driven insights. Mentor and guide architects and engineering teams, nurturing a culture of excellence, innovation, and continuous learning. Oversee integration of new systems, developing detailed plans that align with broader organisational and cross-government strategies. Assess current systems to identify areas for improvement, analyse potential risks, and promote emerging best practices in the field. Facilitate stakeholder discussions, serving as the key escalation point for complex or high-risk design challenges. Drive continuous improvement, incorporating lessons learned into future strategies and ensuring consistency in architecture across multiple domains. The essential skills are used to assess your demonstrable passion for Technical Architecture, with the following skills or shown experience expected to be highlighted in your CV and personal statement : Shown leadership in delivering complex, innovative technical architectures at scale, inspiring technical excellence and forward-thinking design. Strategic foresight to anticipate future technologies and identify opportunities for transformation or optimisation. Experience managing diverse technology landscapes, including third-party suppliers, cloud environments, and cross-departmental teams. Deep knowledge of engineering principles, agile methods, DevOps, and secure-by-design approaches, ensuring robust, resilient solutions. Track record of delivering solutions on time and within scope, balancing budget, security, and quality considerations. Strong communication and stakeholder engagement skills, translating complex technical concepts into clear, actionable insights. Ownership of technical roadmaps and strategies, ensuring solutions align with enterprise objectives and evolving user needs. SFIA capability framework Skills for the Information Age (SFIA) is the technical framework that sets the standard capability and development of alllevels in the Home Office. This is a link to the capability framework:All skills A - Z English (sfia-online.org) We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process at interview. The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework-Use the SFIALevels of responsibility to understand what would be expected for each technical skill listed). Please see below for the relevant skills for your role: SFIA Technical skills: We'll assess you against these technical skills during the selection process: Strategy & Architecture: Strategy and Planning Strategic Planning (ITSP) - Level 4 Innovation (INOV) - Level 4 Enterprise and Business Architecture (STPL) - Level 4 Advice & Guidance Technical skills We'll assess you against these technical skills during the selection process: Strategic Planning (ITSP) - Level 4 Innovation (INOV) - Level 4 Enterprise and Business Architecture (STPL) - Level 4

Principal Technical Architect (PPPT & MBTP) - HO - G6 National £73,900 London £77,900 plus up to £21,700 additional allowance Published on Full-time (Permanent) National £73,900 London £77,900 plus up to £21,700 additional allowance Published on 23 July 2025 Deadline 12 August 2025 Location Cardiff, Croydon, Glasgow, Manchester, Sheffield, Southport About the job Job summary As a Principal Technical Architect, you will serve as a senior design authority, responsible for setting and governing the technical strategy across complex, high-impact programs. Your role will involve leading the architectural vision, proactively identifying opportunities for digital transformation, and optimising solutions to address both organisational and cross-government needs. You will collaborate with senior stakeholders, both technical and non-technical, to facilitate discussions that balance risk, complexity, and outcomes. Additionally, you will mentor other architects in this leadership position, ensuring that technology choices align with broader strategies and emerging best practices. With a genuine passion for next-generation technologies, you will drive innovation, security, and scalability, helping to shape the future of public services on an enterprise scale. Due to business requirements this post is available on a full time/flexible working basis. Where business needs allow, some roles may be suitable for a combination of office and home-based working.Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office .Applicants can raise any queries to the email address at the bottom of the advert. We value diversity and inclusion and welcome applications from the widest diversity of backgrounds, cultures, and experiences. We encourage applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit based on fair and open competition. As Principal Technical Architect, you will define and execute the technical strategy for your responsibility, collaborating with senior leadership and diverse teams to ensure alignment with organisational, cross-departmental, and government-wide objectives. You will proactively seek opportunities to leverage emerging technologies such as cloud, AI, and IoT, and ensure that technical solutions are secure, user-focused, and capable of adapting to evolving business needs. You will lead the design and review processes for complex systems and infrastructure, championing architectural best practices and governance. By bridging technical and business perspectives, you will resolve high-risk issues and shape initiatives that drive transformation. Your role includes guiding and inspiring other architects, facilitating professional growth, and establishing an environment where innovative thinking thrives. Person specification Key Responsibilities: Own and deliver the overarching technical strategy, guiding architectural decisions that balance risk, complexity, and delivery timelines. Lead governance and assurance processes, ensuring solutions remain secure, robust, and aligned with enterprise architecture principles. Collaborate with senior stakeholders to advocate for digital transformation initiatives, influencing decisions through clear, data-driven insights. Mentor and guide architects and engineering teams, nurturing a culture of excellence, innovation, and continuous learning. Oversee integration of new systems, developing detailed plans that align with broader organisational and cross-government strategies. Assess current systems to identify areas for improvement, analyse potential risks, and promote emerging best practices in the field. Facilitate stakeholder discussions, serving as the key escalation point for complex or high-risk design challenges. Drive continuous improvement, incorporating lessons learned into future strategies and ensuring consistency in architecture across multiple domains. The essential skills are used to assess your demonstrable passion for Technical Architecture, with the following skills or shown experience expected to be highlighted in your CV and personal statement : Shown leadership in delivering complex, innovative technical architectures at scale, inspiring technical excellence and forward-thinking design. Strategic foresight to anticipate future technologies and identify opportunities for transformation or optimisation. Experience managing diverse technology landscapes, including third-party suppliers, cloud environments, and cross-departmental teams. Deep knowledge of engineering principles, agile methods, DevOps, and secure-by-design approaches, ensuring robust, resilient solutions. Track record of delivering solutions on time and within scope, balancing budget, security, and quality considerations. Strong communication and stakeholder engagement skills, translating complex technical concepts into clear, actionable insights. Ownership of technical roadmaps and strategies, ensuring solutions align with enterprise objectives and evolving user needs. SFIA capability framework Skills for the Information Age (SFIA) is the technical framework that sets the standard capability and development of alllevels in the Home Office. This is a link to the capability framework:All skills A - Z English (sfia-online.org) We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process at interview. The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework-Use the SFIALevels of responsibility to understand what would be expected for each technical skill listed). Please see below for the relevant skills for your role: SFIA Technical skills: We'll assess you against these technical skills during the selection process: Strategy & Architecture: Strategy and Planning Strategic Planning (ITSP) - Level 4 Innovation (INOV) - Level 4 Enterprise and Business Architecture (STPL) - Level 4 Advice & Guidance Technical skills We'll assess you against these technical skills during the selection process: Strategic Planning (ITSP) - Level 4 Innovation (INOV) - Level 4 Enterprise and Business Architecture (STPL) - Level 4

Principal Technical Architect (PPPT & MBTP) - HO - G6 National £73,900 London £77,900 plus up to £21,700 additional allowance Published on Full-time (Permanent) National £73,900 London £77,900 plus up to £21,700 additional allowance Published on 23 July 2025 Deadline 12 August 2025 Location Cardiff, Croydon, Glasgow, Manchester, Sheffield, Southport About the job Job summary As a Principal Technical Architect, you will serve as a senior design authority, responsible for setting and governing the technical strategy across complex, high-impact programs. Your role will involve leading the architectural vision, proactively identifying opportunities for digital transformation, and optimising solutions to address both organisational and cross-government needs. You will collaborate with senior stakeholders, both technical and non-technical, to facilitate discussions that balance risk, complexity, and outcomes. Additionally, you will mentor other architects in this leadership position, ensuring that technology choices align with broader strategies and emerging best practices. With a genuine passion for next-generation technologies, you will drive innovation, security, and scalability, helping to shape the future of public services on an enterprise scale. Due to business requirements this post is available on a full time/flexible working basis. Where business needs allow, some roles may be suitable for a combination of office and home-based working.Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office .Applicants can raise any queries to the email address at the bottom of the advert. We value diversity and inclusion and welcome applications from the widest diversity of backgrounds, cultures, and experiences. We encourage applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit based on fair and open competition. As Principal Technical Architect, you will define and execute the technical strategy for your responsibility, collaborating with senior leadership and diverse teams to ensure alignment with organisational, cross-departmental, and government-wide objectives. You will proactively seek opportunities to leverage emerging technologies such as cloud, AI, and IoT, and ensure that technical solutions are secure, user-focused, and capable of adapting to evolving business needs. You will lead the design and review processes for complex systems and infrastructure, championing architectural best practices and governance. By bridging technical and business perspectives, you will resolve high-risk issues and shape initiatives that drive transformation. Your role includes guiding and inspiring other architects, facilitating professional growth, and establishing an environment where innovative thinking thrives. Person specification Key Responsibilities: Own and deliver the overarching technical strategy, guiding architectural decisions that balance risk, complexity, and delivery timelines. Lead governance and assurance processes, ensuring solutions remain secure, robust, and aligned with enterprise architecture principles. Collaborate with senior stakeholders to advocate for digital transformation initiatives, influencing decisions through clear, data-driven insights. Mentor and guide architects and engineering teams, nurturing a culture of excellence, innovation, and continuous learning. Oversee integration of new systems, developing detailed plans that align with broader organisational and cross-government strategies. Assess current systems to identify areas for improvement, analyse potential risks, and promote emerging best practices in the field. Facilitate stakeholder discussions, serving as the key escalation point for complex or high-risk design challenges. Drive continuous improvement, incorporating lessons learned into future strategies and ensuring consistency in architecture across multiple domains. The essential skills are used to assess your demonstrable passion for Technical Architecture, with the following skills or shown experience expected to be highlighted in your CV and personal statement : Shown leadership in delivering complex, innovative technical architectures at scale, inspiring technical excellence and forward-thinking design. Strategic foresight to anticipate future technologies and identify opportunities for transformation or optimisation. Experience managing diverse technology landscapes, including third-party suppliers, cloud environments, and cross-departmental teams. Deep knowledge of engineering principles, agile methods, DevOps, and secure-by-design approaches, ensuring robust, resilient solutions. Track record of delivering solutions on time and within scope, balancing budget, security, and quality considerations. Strong communication and stakeholder engagement skills, translating complex technical concepts into clear, actionable insights. Ownership of technical roadmaps and strategies, ensuring solutions align with enterprise objectives and evolving user needs. SFIA capability framework Skills for the Information Age (SFIA) is the technical framework that sets the standard capability and development of alllevels in the Home Office. This is a link to the capability framework:All skills A - Z English (sfia-online.org) We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process at interview. The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework-Use the SFIALevels of responsibility to understand what would be expected for each technical skill listed). Please see below for the relevant skills for your role: SFIA Technical skills: We'll assess you against these technical skills during the selection process: Strategy & Architecture: Strategy and Planning Strategic Planning (ITSP) - Level 4 Innovation (INOV) - Level 4 Enterprise and Business Architecture (STPL) - Level 4 Advice & Guidance Technical skills We'll assess you against these technical skills during the selection process: Strategic Planning (ITSP) - Level 4 Innovation (INOV) - Level 4 Enterprise and Business Architecture (STPL) - Level 4

Principal Technical Architect (PPPT & MBTP) - HO - G6 National £73,900 London £77,900 plus up to £21,700 additional allowance Published on Full-time (Permanent) National £73,900 London £77,900 plus up to £21,700 additional allowance Published on 23 July 2025 Deadline 12 August 2025 Location Cardiff, Croydon, Glasgow, Manchester, Sheffield, Southport About the job Job summary As a Principal Technical Architect, you will serve as a senior design authority, responsible for setting and governing the technical strategy across complex, high-impact programs. Your role will involve leading the architectural vision, proactively identifying opportunities for digital transformation, and optimising solutions to address both organisational and cross-government needs. You will collaborate with senior stakeholders, both technical and non-technical, to facilitate discussions that balance risk, complexity, and outcomes. Additionally, you will mentor other architects in this leadership position, ensuring that technology choices align with broader strategies and emerging best practices. With a genuine passion for next-generation technologies, you will drive innovation, security, and scalability, helping to shape the future of public services on an enterprise scale. Due to business requirements this post is available on a full time/flexible working basis. Where business needs allow, some roles may be suitable for a combination of office and home-based working.Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office .Applicants can raise any queries to the email address at the bottom of the advert. We value diversity and inclusion and welcome applications from the widest diversity of backgrounds, cultures, and experiences. We encourage applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit based on fair and open competition. As Principal Technical Architect, you will define and execute the technical strategy for your responsibility, collaborating with senior leadership and diverse teams to ensure alignment with organisational, cross-departmental, and government-wide objectives. You will proactively seek opportunities to leverage emerging technologies such as cloud, AI, and IoT, and ensure that technical solutions are secure, user-focused, and capable of adapting to evolving business needs. You will lead the design and review processes for complex systems and infrastructure, championing architectural best practices and governance. By bridging technical and business perspectives, you will resolve high-risk issues and shape initiatives that drive transformation. Your role includes guiding and inspiring other architects, facilitating professional growth, and establishing an environment where innovative thinking thrives. Person specification Key Responsibilities: Own and deliver the overarching technical strategy, guiding architectural decisions that balance risk, complexity, and delivery timelines. Lead governance and assurance processes, ensuring solutions remain secure, robust, and aligned with enterprise architecture principles. Collaborate with senior stakeholders to advocate for digital transformation initiatives, influencing decisions through clear, data-driven insights. Mentor and guide architects and engineering teams, nurturing a culture of excellence, innovation, and continuous learning. Oversee integration of new systems, developing detailed plans that align with broader organisational and cross-government strategies. Assess current systems to identify areas for improvement, analyse potential risks, and promote emerging best practices in the field. Facilitate stakeholder discussions, serving as the key escalation point for complex or high-risk design challenges. Drive continuous improvement, incorporating lessons learned into future strategies and ensuring consistency in architecture across multiple domains. The essential skills are used to assess your demonstrable passion for Technical Architecture, with the following skills or shown experience expected to be highlighted in your CV and personal statement : Shown leadership in delivering complex, innovative technical architectures at scale, inspiring technical excellence and forward-thinking design. Strategic foresight to anticipate future technologies and identify opportunities for transformation or optimisation. Experience managing diverse technology landscapes, including third-party suppliers, cloud environments, and cross-departmental teams. Deep knowledge of engineering principles, agile methods, DevOps, and secure-by-design approaches, ensuring robust, resilient solutions. Track record of delivering solutions on time and within scope, balancing budget, security, and quality considerations. Strong communication and stakeholder engagement skills, translating complex technical concepts into clear, actionable insights. Ownership of technical roadmaps and strategies, ensuring solutions align with enterprise objectives and evolving user needs. SFIA capability framework Skills for the Information Age (SFIA) is the technical framework that sets the standard capability and development of alllevels in the Home Office. This is a link to the capability framework:All skills A - Z English (sfia-online.org) We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process at interview. The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework-Use the SFIALevels of responsibility to understand what would be expected for each technical skill listed). Please see below for the relevant skills for your role: SFIA Technical skills: We'll assess you against these technical skills during the selection process: Strategy & Architecture: Strategy and Planning Strategic Planning (ITSP) - Level 4 Innovation (INOV) - Level 4 Enterprise and Business Architecture (STPL) - Level 4 Advice & Guidance Technical skills We'll assess you against these technical skills during the selection process: Strategic Planning (ITSP) - Level 4 Innovation (INOV) - Level 4 Enterprise and Business Architecture (STPL) - Level 4

Principal Technical Architect (PPPT & MBTP) - HO - G6 National £73,900 London £77,900 plus up to £21,700 additional allowance Published on Full-time (Permanent) National £73,900 London £77,900 plus up to £21,700 additional allowance Published on 23 July 2025 Deadline 12 August 2025 Location Cardiff, Croydon, Glasgow, Manchester, Sheffield, Southport About the job Job summary As a Principal Technical Architect, you will serve as a senior design authority, responsible for setting and governing the technical strategy across complex, high-impact programs. Your role will involve leading the architectural vision, proactively identifying opportunities for digital transformation, and optimising solutions to address both organisational and cross-government needs. You will collaborate with senior stakeholders, both technical and non-technical, to facilitate discussions that balance risk, complexity, and outcomes. Additionally, you will mentor other architects in this leadership position, ensuring that technology choices align with broader strategies and emerging best practices. With a genuine passion for next-generation technologies, you will drive innovation, security, and scalability, helping to shape the future of public services on an enterprise scale. Due to business requirements this post is available on a full time/flexible working basis. Where business needs allow, some roles may be suitable for a combination of office and home-based working.Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office .Applicants can raise any queries to the email address at the bottom of the advert. We value diversity and inclusion and welcome applications from the widest diversity of backgrounds, cultures, and experiences. We encourage applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit based on fair and open competition. As Principal Technical Architect, you will define and execute the technical strategy for your responsibility, collaborating with senior leadership and diverse teams to ensure alignment with organisational, cross-departmental, and government-wide objectives. You will proactively seek opportunities to leverage emerging technologies such as cloud, AI, and IoT, and ensure that technical solutions are secure, user-focused, and capable of adapting to evolving business needs. You will lead the design and review processes for complex systems and infrastructure, championing architectural best practices and governance. By bridging technical and business perspectives, you will resolve high-risk issues and shape initiatives that drive transformation. Your role includes guiding and inspiring other architects, facilitating professional growth, and establishing an environment where innovative thinking thrives. Person specification Key Responsibilities: Own and deliver the overarching technical strategy, guiding architectural decisions that balance risk, complexity, and delivery timelines. Lead governance and assurance processes, ensuring solutions remain secure, robust, and aligned with enterprise architecture principles. Collaborate with senior stakeholders to advocate for digital transformation initiatives, influencing decisions through clear, data-driven insights. Mentor and guide architects and engineering teams, nurturing a culture of excellence, innovation, and continuous learning. Oversee integration of new systems, developing detailed plans that align with broader organisational and cross-government strategies. Assess current systems to identify areas for improvement, analyse potential risks, and promote emerging best practices in the field. Facilitate stakeholder discussions, serving as the key escalation point for complex or high-risk design challenges. Drive continuous improvement, incorporating lessons learned into future strategies and ensuring consistency in architecture across multiple domains. The essential skills are used to assess your demonstrable passion for Technical Architecture, with the following skills or shown experience expected to be highlighted in your CV and personal statement : Shown leadership in delivering complex, innovative technical architectures at scale, inspiring technical excellence and forward-thinking design. Strategic foresight to anticipate future technologies and identify opportunities for transformation or optimisation. Experience managing diverse technology landscapes, including third-party suppliers, cloud environments, and cross-departmental teams. Deep knowledge of engineering principles, agile methods, DevOps, and secure-by-design approaches, ensuring robust, resilient solutions. Track record of delivering solutions on time and within scope, balancing budget, security, and quality considerations. Strong communication and stakeholder engagement skills, translating complex technical concepts into clear, actionable insights. Ownership of technical roadmaps and strategies, ensuring solutions align with enterprise objectives and evolving user needs. SFIA capability framework Skills for the Information Age (SFIA) is the technical framework that sets the standard capability and development of alllevels in the Home Office. This is a link to the capability framework:All skills A - Z English (sfia-online.org) We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process at interview. The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework-Use the SFIALevels of responsibility to understand what would be expected for each technical skill listed). Please see below for the relevant skills for your role: SFIA Technical skills: We'll assess you against these technical skills during the selection process: Strategy & Architecture: Strategy and Planning Strategic Planning (ITSP) - Level 4 Innovation (INOV) - Level 4 Enterprise and Business Architecture (STPL) - Level 4 Advice & Guidance Technical skills We'll assess you against these technical skills during the selection process: Strategic Planning (ITSP) - Level 4 Innovation (INOV) - Level 4 Enterprise and Business Architecture (STPL) - Level 4

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilising the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialised teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organisation. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks Be the first contact for any technical issues or questions related to the production/go live status of agreed-upon use cases within an account, oftentimes serving multiple use cases within the largest and most complex organisations Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical experts to build the right tasks that are beyond your scope of activities or expertise Create, own and execute a point of view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the following work streams: Main use cases moving from 'win' to production Product adoption (strategy and activities to increase adoption of Databricks' Lakehouse vision) Organic needs for current investment (e.g. cloud cost control, tuning & optimisation) Executive and operational governance Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for: Extensive experience where you have been accountable for technical project/program delivery within the domain of Data and AI, and where you can contribute to technical debate and design choices with customers Must have experience You have experience in relating technology to business values with stakeholders Experience in end-to-end project planning and building milestones for clients Technology background in one or more of the following areas: Data Engineering (DE), Business Intelligence/Data Warehousing (BI/DWH) and/or Data Science/Machine Learning (DS/ML/AI) Programming experience in Python / PySpark or SQL Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role Understanding of solution architecture related to distributed data systems Understanding of how to attribute business value and outcomes to specific project deliverables Technical program, or project management, including account, stakeholder and resource management accountability Experience resolving complex and important escalations with senior customer executives Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects Track record of overachievement against quota, Goals or similar objective targets Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Can travel up to 30% when needed About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career. Learn about the Danaher Business System which makes everything possible. The Senior QARA Customer Operations Manager will partner internally and globally with external stakeholders to manage world-class Quality Assurance program to met key customer expectations and enhance growth. Reporting into the APAC QA leader for Cytiva, but following global standard work, the candidate will also support the Korea commercial team and Global Strategic Account Manager. This position reports to the Quality Director - Equipment Services and Global Strategic Accounts and is part of the Global Quality Assurance and Regulatory Affairs. The role can be located at any Cytiva location in the UK or Europe. What you'll do Leading QA activities related to strategic customer requests, including: Partnering with Commercial leaders as a single point of contact for Strategic Customers, resolving Quality and Regulatory issues, and facilitating interactions with local and global teams. Setting and monitoring customer Quality KPIs, reporting on performance and trend insights during business reviews. Driving efficiencies and improvements through DBS to provide excellent customer support. In total, this Associate will be responsible for: Engaging deeply with customers to understand trends, build relationships, and address queries and complaints. Managing daily interactions with stakeholders and customers to ensure accountability and governance, aligning closely with commercial teams. Developing action plans with internal stakeholders and customers to enhance satisfaction and experience. Handling high urgency cases and escalations for customers, clearly communicating with stakeholders. Setting up and managing Quality Agreements and supporting regulatory document requests to delight customers. Who you are Bachelor's degree and minimum 5+ years' work experience in a Quality or Regulatory Assurance related field including Biopharma or Life Sciences. Experience in Customer relationship management is a must. Project/Program Management skills would be desirable. The ability to identify, prioritize, and solve problems is essential. This involves understanding customer inquiries and providing solutions that meet their needs. Knowledge of Quality Systems, which ensure that products, processes, and services consistently meet or exceed the desired quality standards, including compliance to ISO 9001, ISO 10993, FDA 21 CFR Part 820 and ISO 13485, MDR, MD-SAP and other relevant country specific requirements. Demonstrated knowledge of Quality Management System tools and ability to effectively communicate within all levels of the organization, and external stakeholders. Demonstrated understanding of root cause analysis, corrective and preventive action (CAPA), change control, verification and validation methodologies, manufacturing/production process control methodologies, and continuous improvement. Strong interpersonal skills and ability to communicate complex information effectively (both written and oral). Demonstrated experience and proficiency with MS Office word processing, spreadsheet, presentation, and database applications. Aware of and comply with the Cytiva Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position. Complete all planned Quality & Compliance training within the defined deadlines. Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit . At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Group Director, Customer Success page is loaded Group Director, Customer Success Apply locations United Kingdom - London United Kingdom - Remote time type Full time posted on Posted 2 Days Ago job requisition id 111189-JOB Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description What You'll Do Lead the Regional Technical Success Function Define and execute the theatre-specific strategy for Technical Success, with full ownership of team performance across adoption, retention, and growth motions. Build a world-class TSM team across Core (Marketing, Social, Ads) and Service (Care, Contact Center ) product domains, adapted to regional customer and market context. Institutionalize standards for TSM engagement across the customer lifecycle - onboarding, value realization, technical risk management, and ARR expansion. Serve as Executive Sponsor for Strategic Accounts Act as the executive sponsor for the top 20 strategic customers in your region, building relationships with C-level and SVP-level customer stakeholders. Lead executive alignment conversations around platform strategy, transformation roadmaps, AI/automation maturity, and long-term value realization . Provide direct support during key escalations, roadmap alignment sessions, renewal discussions, and QBRs-partnering closely with Sales and Product teams. Be a Transformation Leader Operate as a field-facing thought partner for enterprise transformation leaders-driving customer change across marketing and service operations via Sprinklr. Collaborate with Services and Solution Consultants to ensure customers are building sustainable, scalable workflows and integration architectures . Champion the strategic use of Sprinklr in modernizing customer experience, digital operations, and AI-powered decision-making. Build and Coach a High-Impact Team Hire, develop, and retain a diverse team of TSMs and team leads across the region-ensuring deep product fluency, business acumen, and consultative excellence . Define and run a clear leadership operating model with your front-line managers, including forecast reviews, customer portfolio reviews, and planning cadences. Coach team members to handle senior customer conversations, challenge platform usage where needed, and elevate the value of Technical Success. Drive Operational and Commercial Excellence Own customer health forecasting, adoption KPIs, and platform telemetry for all TSM-covered accounts in the region. Partner with the Global Head of Success to define team structure, coverage models, and capacity planning across customer segments and product lines. Drive accountability and alignment with Sales, Services, and Support-ensuring tight joint ownership of customer outcomes, risk resolution, and expansion signals. What Sets You Apart Experience transforming traditional customer success or account management teams into technical, product-led organizations . Trusted partner to enterprise transformation leaders-comfortable co-authoring platform adoption roadmaps and cross-functional change plans. Clear track record of executive relationship building , not just team management-able to sponsor accounts in pre-sales, post-sale, and turnaround situations. Deep working knowledge of Sprinklr or similar multi-product platforms spanning CX, marketing, social, and contact center domains. Passion for scaling high-performance teams, cultivating technical craft, and driving strategic impact through execution excellence. Required Qualifications Bachelor's degree in Computer Science , Business, or related field; advanced degree preferred. 10+ years of experience in Customer Success, Solutions Consulting, or Technical Account Management in enterprise SaaS. Proven success leading and scaling technical customer-facing teams in a global or multi-country theatre. Executive-level presence with demonstrated ability to sponsor large enterprise customers and influence C-level stakeholders. Strong understanding of both marketing (paid/organic/social) and customer service (care/contact center ) operating models. Deep operational capability-able to manage forecasting, success planning, team health, and cross-functional programs. Familiarity with enterprise SaaS architecture, integrations (REST APIs, middleware), and AI/automation concepts. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law. Welcome We're excited that you're interested in joining Sprinklr! Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate. About Us Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values. Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice. Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form .

Principal Product Manager, Vehicle Platform London, UK Principal Product Manager, Vehicle Platform Samsara's Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy. Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: Telematics is Samsara's second largest (and original) business. Our product is used by customers of all sizes and in a variety of industries throughout the US, Canada, Mexico, and Europe. We help customers manage their fleet operations, with real-time tracking and data gathered from vehicles (and sensors) in the field and ingested into our cloud-based platform. Through features spanning diagnostics, routing, maintenance, fuel management, electrification and sustainability, analytics/reporting, mobile device management, compliance with ELD regulations, and extensive 3rd party integrations with our APIs, we are the comprehensive solution and platform for the world of physical operations. In this role, you will be responsible for roadmap, execution, and innovation within our Vehicle and Asset Data Platform - leveraging data from vehicle systems and connected devices across Samsara's 1.4M+ vehicle gateways in the field. You will be responsible to ensure we are able to acquire complete and high quality data from vehicles / assets (eg.: trucks, cars, forklifts etc). Your team's capabilities are the foundation for driving a wide range of products built on top of this data (e.g. Maintenance, Sustainable Fleet/EV Management features, etc). You will own public APIs that help Samsara's customers manage their vehicle and asset lifecycle on our platform. We are looking for a technical Product Manager with a deep interest (and ideally prior experience) in 1) conceptualizing, designing and building platforms to standardize and centralize access to key data points, 2) managing integrations with external partners to bring valuable data into Samsara's ecosystem and 3) building deeper support for different vehicle types, including EVs, alternative fuel, and heavy equipment vehicles. You're someone who likes a challenge, leverages a data-driven and analytical approach in your work, can comfortably work through uncertainty, and stays focused on making forward progress toward your goals. You're also curious about how vehicle market trends and downstream product use cases can inform your roadmap. You are a problem solver and go-getter, not deterred by roadblocks, and focused on delivering results. Together, we are helping customers enhance their fleet operations, and your passion & advocacy for customer needs is something you infuse into all of your work. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: Own optimizing the data acquisition process from vehicles / assets via our samsara hardware to capture complete and high quality data. Own and evolve the capabilities and roadmap for standardizing and centralizing the vehicle systems data that we process, supporting a variety of product features and offerings. Deeply understand, advocate for and support the different ways that vehicle diagnostics can be used across the Samsara portfolio always focusing on preserving the customer experience. Collaborate with downstream product teams who depend on your team's data & capabilities. Manage a robust "intake" process to understand vehicle data platform needs and factor those into your priorities. Be accountable for continuously improving the consistency of the vehicle data we're ingesting. Make data-driven decisions to prioritize integrations with Vehicle OEMs by proactively tracking vehicle market share trends in our operating geos, in customer fleets, and by closely partnering with other Samsara product managers. Derive insights that can be surfaced both internally and to customers about device healthiness, including metrics generation and data accuracy. Develop a new Telematics offer for Heavy Duty vehicles Collaborate with Engineering to drive the team's quarterly release plans and long-term roadmap. Communicate across product line leadership to share your roadmap, evangelize your priorities, and seek out areas of joint innovation. Partner with customer-facing teams to close strategic accounts, resolve escalations, and maintain relationships with top customers. Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: Strong understanding of how to build for enterprise-scale. Strong technical understanding, with an ability to grasp technical concepts & establish credibility with engineers. A proven track-record of delivering outstanding results for customers & the business, managing significant complexity and bold timelines. You also have a bias-to-action and aren't afraid to get your hands dirty. Demonstrated experience defining and executing product roadmap for technical areas, and using analytics/data to measure progress toward goals and make investment choices. Excellent communication skills. Must be comfortable presenting to customers and internal audiences, including senior executives. 5+ years of job experience, in relevant product, technical, and/or business roles. BS / MS degree in Computer Science or equivalent professional experience (i.e. software engineering experience). An ideal candidate also has: Experience working in the telematics and/or automotive space. Technical familiarity with automotive communication protocols and vehicle onboard diagnostics systems. Experience managing firmware-based features. At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at ourBenefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely . click apply for full job details

Senior Director - Software Engineering page is loaded Senior Director - Software Engineering Apply locations Stockport, United Kingdom time type Full time posted on Posted Yesterday time left to apply End Date: August 31, 2025 (30+ days left to apply) job requisition id JR- The Sr. Director of Software Engineering oversees the implementation of software engineering lifecycles and design practices, ensuring that software projects are executed with state-of-the-art design methodologies and robust coding standards. This role requires in-depth expertise in software architecture, promoting secure and high-performance coding practices, and maintaining design integrity throughout the project lifecycle. It leads a key functional area for the organisation, with a global remit. It provides leadership through the technical direction of software leaders, who may be experts or domain authorities in their field. The role contributes to the development of the technical strategy and approach. The role is that of an expert contributor who leads people from an engineering and technical perspective. What we offer: Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities Learn More Here: Tasks and Qualifications: Define and maintain the organisation's technical vision and strategy, ensuring alignment with broader business objectives and operational goals. Establish and enforce engineering lifecycle and design principles, architectural standards, and coding patterns to ensure project consistency, maintainability, and quality. Promote software reuse through strategic design and code pattern frameworks, encouraging efficiency and alignment with business needs. Oversee the evaluation and validation of software solutions, ensuring their alignment with organisational objectives and technical quality standards. Act as the primary escalation point for complex technical challenges, ensuring timely resolution and effective risk mitigation. Provide leadership to the engineering roles, ensuring alignment with engineering lifecycles, technical directives and strategic goals. Mentor and coach engineering and testing teams, fostering a culture of learning, collaboration, and professional growth Define and oversee quality assurance practices, including code reviews, automated testing strategies, and continuous integration/continuous delivery (CI/CD) pipelines. Monitor software development processes to ensure high-quality outputs, including adherence to engineering lifecycles, technical directives and design governance principles. Promote the adoption of innovative tools, methodologies, and technologies that enhance the organisation's technical capabilities. Lead efforts to integrate new technologies effectively, ensuring alignment with the organisation's technical strategy and resource capabilities. Knowledge & Experience Required Deep knowledge of software engineering principles, including architecture, coding standards, quality assurance, and governance, with a proven track record of delivering complex, scalable software projects. Substantial experience leading diverse technical teams, mentoring senior engineers, and working cross-functionally to align technical strategies with business goals. Expertise in establishing design principles, technical directives, and governance practices while promoting innovation, software reuse, and compliance with industry standards. Proven ability to implement quality assurance practices, drive continuous improvement, manage organisational change, and mitigate risks effectively. About us KION Supply Chain Solutions (KION SCS) is an operating unit of the KION Group, consisting of the two strong and successful brands Dematic and DAI. Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. The company is headquartered in Atlanta with engineering centers, manufacturing facilities and service centers located in more than 25 countries, and also owns the software company, Digital Applications International Limited (DAI). DAI, acquired by Dematic in 2020, specializes in logistics automation solutions with offices in the US, UK and Switzerland. The KION Group is among the world's leading suppliers of industrial trucks and supply chain solutions and has a global network of more than 42,000 employees. Its portfolio encompasses forklift trucks and warehouse trucks, as well as integrated automation technology and software solutions for the optimization of supply chains. Across more than 100 countries worldwide, the KION Group's solutions improve the flow of material and information within factories, warehouses, and distribution centers. Our Linde and STILL forklift brands serve the premium industrial truck segment. Dematic is a global leader in automated material handling. Together, we are shaping the future and are among the best in our industry. Our culture is driven by our shared KION Group values - integrity, collaboration, courage and excellence.

Managing Director, Global IT Customer Services FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities. At FTI Consulting, you will be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world's leading experts in your field, you will be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you. There has never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career. Are you ready to make an impact? About the Role The Information Technology Group (ITG) is a collection of people, processes and technology investments that are designed to achieve the business goals of FTI Consulting. The Managing Director, Global Customer Services is a key member of the Information Technology Group (ITG), overseeing global operational delivery and service management, Tier's 1,2 and 3, across the Americas, EMEA, and APAC regions. This role leads a global team responsible for IT Operations, Helpdesk/Technical Support, Security Operations, Acquisition Integration. The ideal candidate will be technically proficient, operationally excellent, and capable of driving high-impact service delivery, change management, and stakeholder satisfaction at scale. What You'll Do Strategic Leadership Partner with CIO, COO EMEA, and IT leadership to define and execute IT strategy aligned with FTI's business goals. Communicate and collaborate regularly with senior IT leadership and staff to develop IT vision, strategy, and standards that align with business development opportunities. Represent IT Operations in global leadership forums, contributing to enterprise strategy, integration planning, and technology vision. Coordinate IT Operations, Technical Support, Acquisition Integration and Security Operations in strategic planning and resource allocation. Ensure IT policies and procedures are implemented, tracked, and reported to the CIO. Serve as a consultative resource across FTI, assisting in short-term projects and problem resolution. Oversee IT Operations compliance with data privacy and all other regulatory requirements. Operational Execution Manage and mentor a global team of 35-50 staff and contractors, including 5-6 direct reports. Oversee service desk and helpdesk operations, including 24x7 support escalation and IT ticket resolution. Lead global incident and change management processes. Manage overall IT Operations framework (structure, people, delivery processes), including measurement metrics and performance management. Provide staff coaching, recognition, training, and development. Ensure adherence to project management methodologies and foster accountability and initiative. Support and direct enterprise and business segment-specific projects as project manager. Facilitate collaboration across IT teams and corporate/business segments. Technical Oversight Design and implement scalable technical solutions for 8,000-10,000 global users. Lead cybersecurity and privacy-related technology initiatives. Oversee global laptop lifecycle: forecasting, procurement, deployment, patching, and disposal. Troubleshoot complex infrastructure issues (e.g., AD, DNS, email routing). Ensure effective deployment and usage of tools such as SSO, MFA, Microsoft 365 (Teams, OneDrive, SharePoint, Multi-Geo), and conditional access. Oversee configuration and usage of ServiceNow for service management. Administer the IT General Control (ITGC) environment. Lead technology integration during mergers and acquisitions to align infrastructure and support systems. Evaluate emerging technologies for improved user experience and business alignment. Assist with hardware/software requirement forecasting and cost-benefit analysis. Develop strategic vendor relationships and manage contracts. Manage a global IT Operations budget of $9.5M effectively and strategically. How You'll Grow ITG uses an"IT Service Portfolio"approach to align with business priorities, and to articulate and communicate the diversification of IT investments for the business. FTI Consulting leverages the Information Technology Group (ITG) to accomplish the following goals:Improve Practitioner Productivity and grow the business with IT, Reduce Risks with IT in the business, andManage a balanced set of IT investments that meet business objectives.We encourage our employees to become "Super Users" of all our services, take advantage of multiple opportunities to work with colleagues on the wide array of cross functional to inter department projects, and self-improve through professional development. Basic Qualifications 20+ years of relevant IT experience (including 10+ years in service operations) 3-4 year degree in Computer Science, Information Systems Proven track record of managing large, global IT operations teams Demonstrated experience managing budgets, vendors, and contracts Deep technical expertise across infrastructure, identity/access management, cybersecurity, and Microsoft cloud environments Experience managing global acquisition integration programs Comprehensive knowledge of all information systems technology disciplines. Industry expertise of best practices, standards, and technology. Experience in directing IT policies and procedures. Project Management Experience. Preferred Skills & Certifications Technical Certifications: ITIL Expert, CISSP, CISA, CRISC Technical Expertise: Active Directory, DNS, SSO, MFA, Conditional Access Office collaboration and booking systems ServiceNow configuration management Microsoft 365 (Teams, SharePoint, OneDrive, Multi-Geo) Management of broader IT disciplines such as Enterprise Architecture, Cybersecurity, Infrastructure, and Applications Graduate degree in a technology or management discipline Willingness to provide after-hours on-call support (24/7 availability) Willingness to travel periodically, sometimes with short notice Willingness to perform physical labor occasionally (e.g., equipment moves) Commitment to daily time entry and internal support documentation Ability to act as backup or alternate for other IT staff as needed Periodic travel required, sometimes with little notice. Our goal is to support the wellbeing of you and your families-physically, emotionally, and financially. We offer market competitive benefits, including professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements. About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,100 employees located in 33 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Additional Information Job Family/Level: Core Operations Level 5 - Tier 1 Employee Status: Regular My Profile Create and manage profiles for future opportunities. At FTI Consulting, our goal is to attract, hire, acquire, develop and, most importantly, retain the best and most talentedpeople in the world. As our company continues to grow, we remain focused on building and maintaining a strong cultureof diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race,color, religion, creed, national origin or ancestry, gender, age, marital status, sexual orientation, status as a qualifiedindividual with a disability, status as a protected veteran, union affiliation, genetic information, sex, citizenshipstatus, or any other factor prohibited by law.

Why join us? We are seeking an experienced and highly motivated IT Infrastructure and Operations Director to lead our global IT infrastructure and operations teams within our prestigious law practice. This position requires a deep understanding of IT management and a strong ability to align technology solutions with our business objectives. You will play a pivotal role in ensuring the successful migration to our strategic Cloud and SaaS target architecture, while delivering seamless and efficient IT operations, driving service excellence, and supporting global expansion efforts. Reporting to the CTO, you will engage in critical collaboration with the Pune Global Delivery Centre Lead. This collaboration is essential to harmonize group operations, foster effective communication, and drive unified strategies that support the organization's objectives. Responsibilities Develop a comprehensive strategy for the global technology hubs, focusing on innovation, efficiency, and scalability. Serve as a point of escalation on behalf of the Chief Technology Officer (CTO) for critical IT issues. Lead the implementation of IT operations and services to our international locations to deliver a global offering that meets the requirements of each of our locations and aligns with the business strategy. Oversee the design, implementation, and management of the IT infrastructure roadmap, ensuring it is secure, scalable, and reliable. Lead, mentor, and manage a global team of IT professionals to ensure the highest level of performance and service. Drive initiatives to ensure the firm's IT operations comply with legal and regulatory standards, including data protection and cybersecurity laws. Manage budgets, resources, and vendors to ensure cost-effective and efficient delivery of IT services. What will help you succeed in this role? Essential Degree in Information Technology, Computer Science, or a related field or equivalent experience Extensive experience in a senior IT leadership role, with a strong track record of establishing and managing IT operations across multiple locations globally. Strong leadership, influencing and relationship building skills with the ability to foster collaboration and trust across a diverse global stakeholder group. Ability to foster a culture of leadership decision-making, and embrace diversity for innovation. Proven ability to drive change and foster a culture of continuous improvement. Strong analytical skills and the ability to address complex IT challenges effectively. Proven ability to manage multiple projects simultaneously, in a fast paced environment, ensuring timely delivery and quality outcomes. In-depth knowledge of IT infrastructure, service desk operations, and emerging technologies. What we offer? At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs. Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support. About us DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty and transparency for our clients across the world without compromising on quality or service. Our purpose is to deliver positive outcomes with our colleagues, clients and communities and we foster a culture that places our colleagues at the centre of all that we do.

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. Leads planning, designing, development and testing of complex software systems or applications for software enhancements and new products including cloud-based or internet-related tools. Guides team to support clients' project objectives. Troubleshoots client issues as they arise. Exhibits exceptional mastery of industry-leading software engineering practices, encompassing a deep understanding of advanced technical concepts, architectural design, and the ability to drive innovation. Expertise should span multiple programming languages, frameworks, and technologies relevant to the software stack of multiple teams. Expected to be a key influencer in shaping our company's technical strategy, participating in cross-functional collaborations, and leading critical initiatives to ensure the continuous advancement and success of our software development endeavours. Responsibilities include: Bring a broad perspective to multiple teams, ensuring efficient delivery of critical features, providing technical guidance, and promoting higher performance within the group. Actively participate in process improvement and mentor emerging technical leaders while contributing to new technical initiatives. Advise on selecting the appropriate technology stack, considering scalability, maintainability, performance, and integration capabilities. Contribute to defining new code standards and development processes, lead cross-team, framework-level projects. Maintain interactions with customers to help streamline project requirements. Bring experience and knowledge of industry best practices to ensure the proposed ideas align with the latest advancements in technology and software design principles, as well as the organization's business objectives. Develop optimal automation strategies for the team. Help the team make informed architectural decisions by providing insights into trade-offs of different solutions. Architect services and systems using well-accepted design patterns to allow for iterative, autonomous development and future scaling. Anticipate future use cases and make design decisions that minimize the cost of future changes. Review epics and initiatives critically and ensure they're appropriately broken down, prioritized, and understood by the team. Anticipate and communicate blockers, delays, and cost ballooning within team projects before they require escalation. Ensure expectations with their team and external stakeholders are clarified between all parties involved. Develop a strategic launch and release plan with cross functional teams. Promote cross-team collaboration focused on taking end to end solutions to market and supporting Go-live activities. Analyse adoption of product and lead how to improve customer journey by applying solutions to address new enhancement requests. Lead by example in setting and maintaining best practices in coding, documentation, and code reviews. Focus on creating learning opportunities for multiple teams to help reduce new system hygiene issues in feature development. Provide guidance and mentorship on managing dependencies at an organizational level, promoting consistent practices and version control. Align hygiene initiatives with broader goals, foster cross-departmental collaboration, and contribute to sustainable best practices for robust software ecosystems. Identify proof-of-concepts to demonstrate key functionality or validate critical technical aspects. Exhibit exceptional mastery of industry-leading software engineering practices, encompassing a deep understanding of advanced technical concepts, architectural design, and the ability to drive innovation. Expertise should span multiple programming languages, frameworks, and technologies relevant to the software stack of multiple teams. Serve as a technical visionary, staying at the forefront of emerging industry trends and leveraging this knowledge to guide our technology roadmap. Mentor and lead developers. Requirements include: Bachelor's Degree in Computer Science or a related field with 8+ years of related experience or a combination of education and experience. Proficiency in essential requirements should be clearly distinguished. Expert knowledge in one or more programming languages and strong experience with multiple technology stacks. Expert knowledge of web application development. Ability to create enterprise-scale application designs using proven industry patterns and best practices. Exceptional problem solving, decision-making, and interpersonal skills. Experience mentoring junior engineers and collaborating effectively with cross-functional teams. Desired skills include: In-depth experience with modern web frameworks (React, Angular, VueJs, etc.), and experience with Node.js for server-side development. Experience designing scalable RESTful APIs. Proven experience with Amazon Web Services (AWS) infrastructure. Understanding of serverless architecture design and implementation. If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino. nCino provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, genetics or other protected groups. We comply with applicable laws and are committed to inclusion and diversity. For accommodations, contact us at . About Us nCino has been named both the Fintech to Work For and recognized as a top Commercial Loan Operating System. We focus on hiring the best talent and trusting them to do their best work. Our revolutionary Bank Operating System has transformed the financial services industry by helping bankers lend with confidence, efficiency, and transparency, engaging better with their customers. We work with over 1,100 financial institutions globally, ranging from $30 million to $2 trillion in assets. nCino is part of the Forbes Cloud 100 and recognized for top company culture.

Associate Director, Research and Computing Operations page is loaded Associate Director, Research and Computing Operations Apply locations Edinburgh, UK time type Full time posted on Posted 2 Days Ago job requisition id R25-77 AskBio Inc., a wholly owned and independently operated subsidiary of Bayer AG, is a fully integrated gene therapy company dedicated to developing life-saving medicines and changing lives. The company maintains a portfolio of clinical programs across a range of neuromuscular, central nervous system, cardiovascular, and metabolic disease indications with a clinical-stage pipeline that includes investigational therapeutics for congestive heart failure, limb-girdle muscular dystrophy, multiple system atrophy, Parkinson's disease, and Pompe disease. AskBio's gene therapy platform includes Pro10, an industry-leading proprietary cell line manufacturing process, and an extensive array of capsids and promoters. With global headquarters in Research Triangle Park, North Carolina, and European headquarters in Edinburgh, Scotland, the company has generated hundreds of proprietary capsids and promoters, several of which have entered pre-clinical and clinical testing. Our vision: Pioneering science to create transformative molecular medicines. Our mission: Lead innovative science and drive clinical outcomes to transform people's lives. Our principles: Advance innovative science by pushing boundaries. Bring transformative therapeutics to patients in need. Provide an environment for employees to reach their fullest potential. Our values: Be a Pioneer. We are not afraid of the impossible and to innovate to make gene therapies accessible to those in need. Cultivate Collaboration. Strive to be the best teammate, actively listen, openly communicate, and embrace diverse points of view. Embrace Responsibility. We are humbled by the enormity of our mission. We hold a relentless commitment to advance science and clinical outcomes for our patients, families, and caregivers. Raise the Bar. Continuously drive improvements and efficiencies. Seek and provide constructive feedback. Have a bias for learning and action. Act with Uncompromising Integrity. Be honest, transparent, and committed to doing what's right in every situation. Make clear commitments and follow through. Position Summary We're seeking an Associate Director, Research Computing Operations to lead and transform our scientific computing environment in support of our cutting-edge gene therapy research. This senior leadership position will drive the strategy and execution of research computing initiatives, working in close partnership with our Bioinformatics, AI/ML, and Global IT Infrastructure teams. The role focuses specifically on advancing our scientific computing capabilities through operational excellence, while ensuring our research teams can maximize the value of our high-performance computing investments. As a key member of the technology leadership team, this position will be responsible for the day-to-day operations and strategic evolution of our research computing environment. The successful candidate will combine deep technical expertise in scientific computing with strong business acumen to deliver innovative solutions that accelerate our research mission. While Global IT Infrastructure maintains our enterprise technology foundation, this role focuses exclusively on the specialized computing needs of our scientific teams, including high-performance computing, GPU-accelerated workflows, and research data management. Job Responsibilities Serve as the primary local IT Infrastructure contact for Edinburgh's Bioinformatics and AI/ML teams Manage and optimize scientific computing infrastructure, including GPU clusters, high-performance storage systems, and virtualized environments Collaborate with global IT teams to ensure infrastructure alignment with scientific computing needs Lead technical planning and implementation of infrastructure improvements Provide technical guidance on architecture decisions affecting scientific workflows Manage and optimize WEKA storage systems and VSphere virtual environments Support Linux-based scientific computing environments, leveraging managed services as appropriate Implement and maintain monitoring solutions for complex computing environments Participate in capacity planning and performance optimization initiatives Drive infrastructure automation and continuous improvement Manage relationships with vendors and technical partners Vendor & Contract Management: Manage third-party Linux support contract and contractor relationships Define and monitor service level agreements Ensure contractor compliance with company security policies Review and approve contractor work Manage vendor performance and escalations Security & Compliance: Act as primary point of contact for parent company security audits Develop and maintain security compliance documentation Coordinate and respond to penetration testing activities Implement security recommendations and remediation plans Ensure infrastructure meets corporate security standards Participate in security incident response planning Business Continuity: Lead disaster recovery planning for scientific computing infrastructure Coordinate and execute DR testing Maintain DR documentation and procedures Develop and maintain business continuity plans Ensure RPO/RTO objectives are met Financial Planning & Technical Debt: Develop long-term capital planning for infrastructure Manage infrastructure budget and forecasting for AskBio European locations Identify and track technical debt Create remediation plans for technical debt Provide cost-benefit analysis for infrastructure investments Manage infrastructure lifecycle planning Develop business cases for infrastructure improvements Key Competencies: Technical: Infrastructure architecture and design Performance optimization Problem-solving and troubleshooting Security best practices Technical documentation Business & Management: Contract negotiation and management Budget planning and control Risk management Audit response and compliance Strategic planning Vendor management Cost-benefit analysis Interpersonal: Strong communication skills Stakeholder management Team collaboration Conflict resolution Customer service orientation Ability to bridge technical and scientific domains Leadership: Technical leadership Project management Mentoring and knowledge transfer Change management Strategic thinking Impact Metrics: Success in this role will be measured by: Infrastructure stability and performance improvements Stakeholder satisfaction levels Project delivery effectiveness Technical problem resolution metrics Team collaboration effectiveness Innovation and process improvements Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies. This role represents a critical position in our organization, bridging technical expertise with scientific computing needs while fostering strong working relationships between global teams. Minimum Requirements Bachelor's degree in Computer Science, Engineering, or related field 8+ years of experience in infrastructure engineering roles Experience with high-performance computing environments Proven experience supporting GPU-accelerated computing environments Strong understanding of storage systems and networking Experience with infrastructure monitoring and optimization tools Demonstrated ability to work with scientific computing workflows Experience managing vendor relationships and contracts Knowledge of IT security and compliance requirements Experience with disaster recovery planning and testing Understanding of IT financial planning and budgeting Experience with audit responses and compliance documentation Strong experience with Linux administration and engineering Extensive knowledge of virtualization technologies, particularly VSphere Preferred Education, Experience and Skills Experience with WEKA storage systems Knowledge of AI/ML infrastructure requirements Experience supporting bioinformatics workflows Familiarity with container technologies (Docker, Kubernetes) Experience with infrastructure automation tools Understanding of scientific computing software and frameworks Previous experience in biotech or pharmaceutical industries Experience with cloud platforms (AWS, Azure) ITIL certification Security certifications (CISSP, CISM, or similar) Experience with GxP compliance Experience with pharmaceutical industry regulations Previous experience managing technical debt in regulated environments AskBio Inc . click apply for full job details

As Manager of Resident Solutions Architects at Databricks, you will provide strategic leadership for delivering professional services engagements to high-value Databricks customers. You will help shape the future big data and machine learning landscape for leading Fortune 500 organizations. You will report directly to the Senior Director, Professional Services in NEMEA. Part of this role will include a people-leadership capacity, responsible for core aspects of building and managing the Resident Solutions Architect team. Through your oversight and mentorship, this team will guide our largest customers, implementing pipelines spanning data engineering through model building and deployment, plus other technical tasks to help customers get value out of their data with Databricks. Beyond people leadership, your responsibilities will include owning the delivery of customer projects in your region to ensure they are managed and delivered to target and exacting standards. You will be an ambassador for Services and their value in the region, will represent the organisation in steering committees, and will work with cross-functional teams and leaders to ensure Services support the development of the local business. The impact you will have: You will achieve regional team targets for billable utilization, hiring and revenue You will partner with account executives, customer success and field engineering leaders while guiding Resident Solutions Architects to achieve success with professional services projects with customers Help resolve customer concerns on strategic accounts and professional services engagements Analyze operational processes and escalation procedures and perform training needs assessments to identify opportunities for improving service delivery and contributing to customers Manage a team of Resident Solution Architects and act as a supportive manager, including handling escalations, mentoring team members, and building a career path for the assigned team members. What we look for: Proven leadership experience in managing and guiding consulting, delivery, or solution architecture teams, ensuring successful project execution and team development Strong technical background as a hands-on Solutions Architect, enabling you to effectively support and mentor technical architects under your leadership while driving strategic initiatives Experience driving software platform adoption in Fortune 500 organizations in markets such as: Finance, Media, Retail, Telco, Energy, and Healthcare Implement a project schedule with experience with customer engagement Experience with Databricks products, Spark ecosystem, and direct competitors Travel is required up to 10%, more at peak times. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Artificial Intelligence. Actual Impact. At Docebo, AI isn't just a buzzword - it's how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time-saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a superpower). We're building the future of learning, and we're doing it with a team that loves to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people - not just in theory - you're in the right place. Still thinking it over? At Docebo, values aren't just posters on the wall - they show up in how we work every day. We lead with what we call the Docebo Heart: we trust each other, assume positive intent, and make space for the differences that make our team stronger. So what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn. About This Opportunity: The Principal Solutions Architect (PSA) is the most senior individual contributor role within the Solutions Architecture team. Acting as a strategic technical advisor, the PSA drives complex solution design, influences departmental strategy, and serves as a mentor and coach to the broader SA and CSE team. This role is engaged in the highest complexity opportunities, strategic initiatives, and acts as an escalation point for solution risk mitigation. While not directly responsible for people management, the PSA plays a pivotal leadership role by elevating the team's technical capabilities, aligning enterprise architecture best practices, and influencing both customer outcomes and internal product strategy. Responsibilities: Lead and architect the most complex, high-value, or strategically significant pre-sales and customer solution requirements. Owning the technical direction for strategic opportunities and, where appropriate, supporting the wider Solution Architecture team on their own engagements. Serve as an escalation point for technical solutioning pre-sales risks and critical customer engagements. Provide ongoing coaching, mentorship, and development support to Solutions Architects and Customer Sales Engineers. Design and lead technical enablement initiatives, knowledge-sharing sessions, and architecture reviews. Act as a senior contributor in cross-functional working groups (Product, Security, Professional Services) to align solutions with Docebo's business needs. Provide strategic feedback to Product Management based on industry trends, customer challenges, and architectural patterns encountered in the field. Engage in go-to-market planning for new features or services requiring complex solution positioning. Contribute to defining architectural standards, reusable design patterns, or materials for the SA team. Represent Docebo in customer-facing executive briefings, technical advisory sessions, and industry events where technical leadership is critical. Review and validate complex Statements of Work (SOWs), ensuring technical feasibility and alignment with product capabilities and services. Proactively identify systemic risks in sales opportunities or deployments and drive resolution plans. Requirements: Significant experience in Solutions Architecture, Pre-Sales Engineering, or equivalent technical leadership roles Experience in SaaS or Enterprise Software. HCM or Learning is a plus! Proven expertise in designing enterprise-grade solutions involving APIs, integration frameworks, SSO, security protocols (OAuth, SAML), and cloud architecture. Demonstrated experience mentoring and developing technical teams with/without formal people management responsibilities. Strong knowledge of data privacy, compliance frameworks, and regulatory landscapes (GDPR, ISO27001, SOC2). Exceptional communication skills, able to influence technical and non-technical stakeholders including C-Level executives. Experience authoring SOWs, RFIs/RFPs, and engaging in complex contract negotiations from a technical standpoint. Fluent English but other European languages is a big plus! Experience working in complex SaaS sales cycles with multi-year enterprise deals. Ability to travel up to 30% Benefits & Perks -Generous Vacation Policy, plus extra floating holidays to use for religious or cultural events that matter to you -Employee Share Purchase Plan -Career progression/internal mobility opportunities -Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors) -WeWork partnership and "Work from Anywhere" program Hybrid Office Model We believe when people are together, they develop deeper relationships and accelerate innovation. Because of this, all Docebo employees worldwide are "hybrid." We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employee's needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview. About Docebo Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs ( TSX: DCBO & NASDAQ: DCBO ), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process. Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today! Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations (at) The e-mail should include a description of the requested accommodation and the position you're applying for or interested in.

About us: We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading, and risk. Over 800 of the world's leading banks and broker dealers use our electronic trading platforms to operate the world's financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe, Our ever-expanding global footprint, cutting-edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. Learn more at . Role Overview: ION Markets Information Security Team is looking to hire a Senior Platform Security Engineer that support the division's security strategy through definition and implementation of security controls across our platforms, infrastructure, and operational workflows. As the Senior Platform Security Engineer, you will play a key role in safeguarding our systems,clients and Intellectual Property. You'll sit at the intersection of security operations, governance risk, and product security, helping to design, operate, and improve a robust security posture for our services. You will be serving as both a hands-on technical leader and operational responder, working closely with Product, infrastructure and Security Operations teams. We are looking for a hard-working, dedicated and motivated individual. Excellent communication skills are a must, and the role holder will be expected to cultivate working relationships with other teams and colleagues of varying technical ability. The role would suit a technically strong candidate looking to drive forward career progression within a dedicated security team. Ideally the candidate will have come from related security and architecture roles, focusing on security operations and product development. Your duties and responsibilities Support design and execution of the information security risk management framework Work with Legal, Risk and IT to ensure compliance with NIS2, DORA and/or ISO27K where relevant. Maintain and improve policies, standards and control documentation aligned to regulatory and client obligations. Assist with internal and external audits, client due diligence and exception management. Support product and engineering teams in adopting DevSecOps and secure design principles. Act as point of escalation during major incidents or zero-day threats for the in-scope entity. Lead and continuously improve our detection and response capabilities for the specific entity. Serve as a senior incident responder, addressing emerging threats across the environment. Collaborate with infrastructure, network, and cross-functional teams to contain, investigate, and remediate security incidents. Conduct root cause analysis and participate in forensic investigations as needed. Enhance system visibility by expanding logging coverage and implementing additional monitoring capabilities. Maintain, update, and regularly test incident response runbooks, containment strategies, and escalation protocols. Lead the end-to-end vulnerability management process for ION Markets systems, from identification to remediation. Provide support for security architecture reviews of developed systems to ensure alignment with best practices. This role may require some overnight, weekend and on-call activities. Your skills, experience, and qualifications Fluency in Italian and English, as the role requires regular interaction with internal stakeholders, regulatory bodies and clients in the Italian Market Degree/diploma/certifications in a technology-related field and/or relevant working experience; highly desired certifications include: Security+, OSCP, CCSP, CEH, GCIH, GMON 7+ years' experience in Information Security with proven experience in operations & compliance roles. Must have fundamental programming/scripting capabilities (e.g. python, PowerShell, bash, etc.) Familiarity with NIS2 / DORA and external regulations. Strong understanding of ISO27K A team player with the ability to work independently and unsupervised Ability to own delegated tasks and see them through to completion Ability to manage time and prioritize work to maximize productivity Excellent communication skills (both written and verbal) Exceptional attention to detail and quality Excellent problem-solving techniques and trouble analysis skills Endpoint security concepts, controls, and best practices for Servers (e.g. Windows and Linux) General IT networking concepts, protocols, standards and network security concepts, controls, and best practices Cryptography fundamentals and data security controls and best practices Forensic investigation techniques Prior experience deploying, configuring, managing, and/or operating security technologies is preferred, such as endpoint security (e.g. AV/EPP/EDR), SIEM, DLP, SWG, CASB, UEBA, IDS, IPS, firewalls, IAM/PIM/PAM, vulnerability management, MDM, etc.