Description We are looking for an experienced Level 2 Support Engineer to join our organisation based at our offices in West Malling, Kent, working within the Enterprise Co-Managed Services team in a fast-paced IT Managed Services environment. This opportunity offers a learning path into the world of DevOps and Infrastructure as Code (IaC), working with one of our senior architects on the management and maintenance of Azure platform services. The successful candidate will have at least 3+ years' experience working in a customer facing service desk environment, ideally within an outsourced/managed service organisation. They will possess a robust engineering-mindset and be deeply interested in learning as well as training junior teammates. Key Accountabilities Acting as Technical Lead for the team for all current and new supported products. Analysing, troubleshooting, and resolving endpoint, server, application and network issues. Acting as a point of escalation from Level 1 Support Analysts Provide in-depth training and mentoring of team members. Providing support to many different end-customers, ensuring timely resolution of incidents, and great customer satisfaction. Managing infrastructure within Azure. Analysing, troubleshooting, and resolving end user customer issues for Microsoft 365, MaaS360, McAfee, Sophos & Microsoft Teams Calling. Liaising with various 3rd party vendors to coordinate incident resolution. Update documentation for the Knowledge Base (IT Glue). Completing project tasks. Skills & Experience Must have 3+ years' experience working in a customer-facing service desk support role, ideally an MSP. Must hold or have desire to hold Microsoft Intermediate/Expert Level certifications. Good knowledge of PowerShell scripting with a desire to develop this further. Knowledge of / desire to learn Bicep and DevOps methodologies. In-depth knowledge of Microsoft Cloud Technologies. Excellent communication skills, both written and verbal. Understanding of cyber security concepts and solutions. Knowledge of Azure, Intune, SCCM, Active Directory, Microsoft Teams Phone, MaaS360, is desirable. Have used remote management and monitoring tools. Intermediate knowledge of network technologies (TCP/IP, DNS, DHCP etc.) Be able to create and maintain operational support documentation. Location/Travel Full time office based at our offices in Kings Hill, West Malling, ME19 4AE. Hours 37.5 hours per week + On-Call Cover Allowance (on rotation across the team). Benefits We are committed to creating great jobs for great people, and provide: Funded Training and Development - Our people s personal development is extremely important to us. Fully-paid technical courses, training and exams are available, related to your individual roles. We re also open to hearing about what you would like to learn about so that we can provide what you need to develop. Flexibility - We strive to be a great place to work, providing flexible work hours, great holiday entitlement and paid parental leave. 25 days paid annual leave plus additional long service leave. Quarterly Bonus - We operate a discretionary quarterly bonus scheme based on individual, team and company performance. Subsidised Gym Membership - Stay active with our subsidised gym membership, part of our commitment to your wellbeing. Social Club - We hold a monthly social events such as axe-throwing, bowling, go-karting and immersive gaming organised by our team. Great Office Culture - Modern offices with great facilities, including drinks fridge, coffee machine, snacks and fruit. Gaming console for breaks and competitions. About Virtuoso Virtuoso is an award-winning IT service provider, supporting ambitious businesses globally since 2011. We are a technology-driven business, strengthened by our culture and commitment to serving customers. Businesses work with us because we take the complex and make it simple. We help customers harness the power of the Microsoft Cloud. Our managed technology services get the right balance of cloud platforms and traditional IT working together for them. From strategy and design, to delivery and support, our team of technical experts work 24/7, 365 days a year, empowering businesses with the cloud advantage.
Jul 17, 2025
Full time
Description We are looking for an experienced Level 2 Support Engineer to join our organisation based at our offices in West Malling, Kent, working within the Enterprise Co-Managed Services team in a fast-paced IT Managed Services environment. This opportunity offers a learning path into the world of DevOps and Infrastructure as Code (IaC), working with one of our senior architects on the management and maintenance of Azure platform services. The successful candidate will have at least 3+ years' experience working in a customer facing service desk environment, ideally within an outsourced/managed service organisation. They will possess a robust engineering-mindset and be deeply interested in learning as well as training junior teammates. Key Accountabilities Acting as Technical Lead for the team for all current and new supported products. Analysing, troubleshooting, and resolving endpoint, server, application and network issues. Acting as a point of escalation from Level 1 Support Analysts Provide in-depth training and mentoring of team members. Providing support to many different end-customers, ensuring timely resolution of incidents, and great customer satisfaction. Managing infrastructure within Azure. Analysing, troubleshooting, and resolving end user customer issues for Microsoft 365, MaaS360, McAfee, Sophos & Microsoft Teams Calling. Liaising with various 3rd party vendors to coordinate incident resolution. Update documentation for the Knowledge Base (IT Glue). Completing project tasks. Skills & Experience Must have 3+ years' experience working in a customer-facing service desk support role, ideally an MSP. Must hold or have desire to hold Microsoft Intermediate/Expert Level certifications. Good knowledge of PowerShell scripting with a desire to develop this further. Knowledge of / desire to learn Bicep and DevOps methodologies. In-depth knowledge of Microsoft Cloud Technologies. Excellent communication skills, both written and verbal. Understanding of cyber security concepts and solutions. Knowledge of Azure, Intune, SCCM, Active Directory, Microsoft Teams Phone, MaaS360, is desirable. Have used remote management and monitoring tools. Intermediate knowledge of network technologies (TCP/IP, DNS, DHCP etc.) Be able to create and maintain operational support documentation. Location/Travel Full time office based at our offices in Kings Hill, West Malling, ME19 4AE. Hours 37.5 hours per week + On-Call Cover Allowance (on rotation across the team). Benefits We are committed to creating great jobs for great people, and provide: Funded Training and Development - Our people s personal development is extremely important to us. Fully-paid technical courses, training and exams are available, related to your individual roles. We re also open to hearing about what you would like to learn about so that we can provide what you need to develop. Flexibility - We strive to be a great place to work, providing flexible work hours, great holiday entitlement and paid parental leave. 25 days paid annual leave plus additional long service leave. Quarterly Bonus - We operate a discretionary quarterly bonus scheme based on individual, team and company performance. Subsidised Gym Membership - Stay active with our subsidised gym membership, part of our commitment to your wellbeing. Social Club - We hold a monthly social events such as axe-throwing, bowling, go-karting and immersive gaming organised by our team. Great Office Culture - Modern offices with great facilities, including drinks fridge, coffee machine, snacks and fruit. Gaming console for breaks and competitions. About Virtuoso Virtuoso is an award-winning IT service provider, supporting ambitious businesses globally since 2011. We are a technology-driven business, strengthened by our culture and commitment to serving customers. Businesses work with us because we take the complex and make it simple. We help customers harness the power of the Microsoft Cloud. Our managed technology services get the right balance of cloud platforms and traditional IT working together for them. From strategy and design, to delivery and support, our team of technical experts work 24/7, 365 days a year, empowering businesses with the cloud advantage.
Support the UK's most automated distribution centre with 2nd line IT support, rollouts, and warehouse tech troubleshooting. Looking to step up in your IT support career, or bring your warehouse/automation experience into a technical setting? We are looking for an IT Support Technicians to join our client in an expanding onsite team supporting a highly automated distribution centre. You ll be the first line of support for hardware, systems, and shift teams a key contact when warehouse operations need IT expertise. This role is ideal for you if: You ve worked in a warehouse or logistics setting and understand shift patterns, 24/7 ops, and on-the-ground troubleshooting. You re looking for a step up from basic 1st/2nd line roles into a tech-led warehouse environment. You re comfortable with automation vendors, or eager to learn the systems that power them. What you ll be doing: Providing on-site 2nd line support for IT systems across the warehouse Supporting rollout of new tech features and tools Logging, tracking, and escalating technical issues Communicating clearly with colleagues on the floor during shifts Collaborating with warehouse, engineering, and IT teams Learning automation terms and systems (full training provided) What we re looking for: Someone from an IT background with some warehousing, automation, or distribution exposure Problem solvers who enjoy varied work and staying hands-on Awareness of technical terminology in automation/warehouse settings is a plus but we can train the right person! Why apply? This is your chance to be part of a growing team at the start of its journey. You ll get exposure to real-time technical support, automation systems, and future progression as the team builds around you. It s a genuine step up, with room to grow and make a difference on the warehouse floor. Shifts and hours: Start on Monday Friday, 8am 4pm for onboarding and induction. As volume increases, we ll move to rotating shift patterns (e.g. 4-on-4-off or 2 3 shift coverage) but no on-call is required. Salary and Benefits: £37,000 to £43,000 per annum 5 weeks annual leave plus Bank Holidays Full training provided Pension Scheme / Company sick pay scheme / Company maternity, paternity and adoption pay after 1 year Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs. Access to a free, 24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16) We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Jul 17, 2025
Full time
Support the UK's most automated distribution centre with 2nd line IT support, rollouts, and warehouse tech troubleshooting. Looking to step up in your IT support career, or bring your warehouse/automation experience into a technical setting? We are looking for an IT Support Technicians to join our client in an expanding onsite team supporting a highly automated distribution centre. You ll be the first line of support for hardware, systems, and shift teams a key contact when warehouse operations need IT expertise. This role is ideal for you if: You ve worked in a warehouse or logistics setting and understand shift patterns, 24/7 ops, and on-the-ground troubleshooting. You re looking for a step up from basic 1st/2nd line roles into a tech-led warehouse environment. You re comfortable with automation vendors, or eager to learn the systems that power them. What you ll be doing: Providing on-site 2nd line support for IT systems across the warehouse Supporting rollout of new tech features and tools Logging, tracking, and escalating technical issues Communicating clearly with colleagues on the floor during shifts Collaborating with warehouse, engineering, and IT teams Learning automation terms and systems (full training provided) What we re looking for: Someone from an IT background with some warehousing, automation, or distribution exposure Problem solvers who enjoy varied work and staying hands-on Awareness of technical terminology in automation/warehouse settings is a plus but we can train the right person! Why apply? This is your chance to be part of a growing team at the start of its journey. You ll get exposure to real-time technical support, automation systems, and future progression as the team builds around you. It s a genuine step up, with room to grow and make a difference on the warehouse floor. Shifts and hours: Start on Monday Friday, 8am 4pm for onboarding and induction. As volume increases, we ll move to rotating shift patterns (e.g. 4-on-4-off or 2 3 shift coverage) but no on-call is required. Salary and Benefits: £37,000 to £43,000 per annum 5 weeks annual leave plus Bank Holidays Full training provided Pension Scheme / Company sick pay scheme / Company maternity, paternity and adoption pay after 1 year Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs. Access to a free, 24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16) We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
To understand how the FCA collects and processes personal data please refer to the FCA privacy notice . domain and its sub-domains. It does not apply to content on or other domains. This website is run by the Financial Conduct Authority. We are committed to inclusive design and ensuring that our web content is accessible to all. For example, that means you should be able to: zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) We've also ensured that the text is clear and easy to understand. AbilityNet has advice on making your device easier to use if you have a disability. How accessible this website is We know some parts of this website are not fully accessible: Checkboxes are not accessible using standard voice commands. Some radio buttons are not given group titles when tabbing to them using a screen reader. Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. Feedback and contact information If you need information on this website in a different format contact us and tell us: the web address (URL) of the content your name and email address the format you need - for example large print, braille or audio Reporting accessibility problems with this website We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us . The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) . Technical information about this website's accessibility The Financial Conduct Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations Checkboxes are not accessible using standard voice commands such as "Click checkbox" and can only be accessed by using "Tab" commands. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Some radio buttons are not given group titles when tabbing to them using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). What we're doing to improve accessibility We are actively engaging with our site developers and independent accessibility professionals to address the issues above and improve overall accessibility with the eventual goal of attaining full WCAG AA compliance. Preparation of this Accessibility Statement This statement was prepared on 22nd July 2021. It was last reviewed on 22nd July 2021. This website was last tested on 02/02/2021. Testing was carried out by Blazie Engineering using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test. Data Analyst (6 month Fixed-Term Contract) page is loaded Data Analyst (6 month Fixed-Term Contract) Apply locations London Leeds Edinburgh time type Full time posted on Posted Yesterday time left to apply End Date: July 24, 2025 (13 days left to apply) job requisition id JR Data Analyst (6 month Fixed-Term Contract) Division - Data, Technology & Innovation (DTI) Department - Digital Intelligence Solutions (DIS) Salary - National (Edinburgh and Leeds) ranging from £43,100 to £50,266.00 and London £47,300 to £55,166.00 pro rata (salary offered will be based on skills and experience) About the FCA The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA . We're looking for a detail-oriented and collaborative Data Analyst to join our growing Digital Intelligence Solutions (DIS) team. At the heart of the FCA, DIS helps colleagues across the organisation understand and act on data and intelligence about the firms, individuals and markets we regulate. You'll play a key role in: Creating intuitive tools and dashboards that surface actionable insights Supporting colleagues with tailored data analysis on specific topics DIS sits within the Intelligence & Digital directorate, part of the wider Data, Technology & Innovation division. If you're passionate about making data meaningful and want to contribute to a supportive, purpose-driven team, we'd love to hear from you. What will you be doing? Data Consultancy: Engaging with business areas across the entire FCA to understand their data gaps, translating their requirements from "business problems" to "data analytics questions" Intelligence Gathering and Data Ingestion: Identifying data sources that answers those questions and using your Python and SQL skills to ensure the collected data is interoperable with our internal datasets and systems through entity resolution Surfacing Insights: Produce and present actionable intelligence outputs to senior stakeholders and departmental meetings through reporting or building compelling dashboards using Tableau that instigates action What will you get from the role? You will play a vital role in shaping end-to-end data analytics solutions that empower the FCA's data-led approach to regulation-contributing to a more effective and responsive organisation that delivers on its public mission You will engage in dynamic, creative and exploratory work that encourages you to apply your data expertise in ways that drive tangible, positive outcomes You will develop a broader understanding of the FCA's diverse and purpose-driven environment, while building strong, supportive relationships with data and business subject matter experts across the organisation Which skills are required? We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here ). Minimum Prior experience working with SQL to query data and Python to conduct data analysis Prior experience using Tableau Desktop and Server in a business environment, with a demonstrated ability to create intuitive, impactful visualisations that support collaborative decision-making Essential Strong communication skills, with the ability to listen actively, understand user needs with empathy and present insights in a way that inspires and engages stakeholders across all levels and disciplines Experience in analysing complex datasets with a keen eye for detail, drawing out meaningful insights that support thoughtful, data-informed decisions Excellent organisational skills, with the confidence to manage multiple projects independently while building positive, productive relationships with diverse stakeholders A growth mindset, with a genuine willingness to learn and a collaborative spirit to support the development of both junior and senior colleagues within the team Our Values & Diversity We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation and delivers better regulation. Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. Did you know? 50% of our Executive Committee were the first in their family to attend university. Benefits of working at the FCA 25 days holiday per year plus bank holidays (Pro rata) Hybrid working (work from home up to 60% of your time) Private healthcare with Bupa A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) Life assurance of eight times your basic salary Income protection We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package . click apply for full job details
Jul 11, 2025
Full time
To understand how the FCA collects and processes personal data please refer to the FCA privacy notice . domain and its sub-domains. It does not apply to content on or other domains. This website is run by the Financial Conduct Authority. We are committed to inclusive design and ensuring that our web content is accessible to all. For example, that means you should be able to: zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) We've also ensured that the text is clear and easy to understand. AbilityNet has advice on making your device easier to use if you have a disability. How accessible this website is We know some parts of this website are not fully accessible: Checkboxes are not accessible using standard voice commands. Some radio buttons are not given group titles when tabbing to them using a screen reader. Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. Feedback and contact information If you need information on this website in a different format contact us and tell us: the web address (URL) of the content your name and email address the format you need - for example large print, braille or audio Reporting accessibility problems with this website We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us . The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) . Technical information about this website's accessibility The Financial Conduct Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations Checkboxes are not accessible using standard voice commands such as "Click checkbox" and can only be accessed by using "Tab" commands. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Some radio buttons are not given group titles when tabbing to them using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). What we're doing to improve accessibility We are actively engaging with our site developers and independent accessibility professionals to address the issues above and improve overall accessibility with the eventual goal of attaining full WCAG AA compliance. Preparation of this Accessibility Statement This statement was prepared on 22nd July 2021. It was last reviewed on 22nd July 2021. This website was last tested on 02/02/2021. Testing was carried out by Blazie Engineering using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test. Data Analyst (6 month Fixed-Term Contract) page is loaded Data Analyst (6 month Fixed-Term Contract) Apply locations London Leeds Edinburgh time type Full time posted on Posted Yesterday time left to apply End Date: July 24, 2025 (13 days left to apply) job requisition id JR Data Analyst (6 month Fixed-Term Contract) Division - Data, Technology & Innovation (DTI) Department - Digital Intelligence Solutions (DIS) Salary - National (Edinburgh and Leeds) ranging from £43,100 to £50,266.00 and London £47,300 to £55,166.00 pro rata (salary offered will be based on skills and experience) About the FCA The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA . We're looking for a detail-oriented and collaborative Data Analyst to join our growing Digital Intelligence Solutions (DIS) team. At the heart of the FCA, DIS helps colleagues across the organisation understand and act on data and intelligence about the firms, individuals and markets we regulate. You'll play a key role in: Creating intuitive tools and dashboards that surface actionable insights Supporting colleagues with tailored data analysis on specific topics DIS sits within the Intelligence & Digital directorate, part of the wider Data, Technology & Innovation division. If you're passionate about making data meaningful and want to contribute to a supportive, purpose-driven team, we'd love to hear from you. What will you be doing? Data Consultancy: Engaging with business areas across the entire FCA to understand their data gaps, translating their requirements from "business problems" to "data analytics questions" Intelligence Gathering and Data Ingestion: Identifying data sources that answers those questions and using your Python and SQL skills to ensure the collected data is interoperable with our internal datasets and systems through entity resolution Surfacing Insights: Produce and present actionable intelligence outputs to senior stakeholders and departmental meetings through reporting or building compelling dashboards using Tableau that instigates action What will you get from the role? You will play a vital role in shaping end-to-end data analytics solutions that empower the FCA's data-led approach to regulation-contributing to a more effective and responsive organisation that delivers on its public mission You will engage in dynamic, creative and exploratory work that encourages you to apply your data expertise in ways that drive tangible, positive outcomes You will develop a broader understanding of the FCA's diverse and purpose-driven environment, while building strong, supportive relationships with data and business subject matter experts across the organisation Which skills are required? We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here ). Minimum Prior experience working with SQL to query data and Python to conduct data analysis Prior experience using Tableau Desktop and Server in a business environment, with a demonstrated ability to create intuitive, impactful visualisations that support collaborative decision-making Essential Strong communication skills, with the ability to listen actively, understand user needs with empathy and present insights in a way that inspires and engages stakeholders across all levels and disciplines Experience in analysing complex datasets with a keen eye for detail, drawing out meaningful insights that support thoughtful, data-informed decisions Excellent organisational skills, with the confidence to manage multiple projects independently while building positive, productive relationships with diverse stakeholders A growth mindset, with a genuine willingness to learn and a collaborative spirit to support the development of both junior and senior colleagues within the team Our Values & Diversity We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation and delivers better regulation. Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. Did you know? 50% of our Executive Committee were the first in their family to attend university. Benefits of working at the FCA 25 days holiday per year plus bank holidays (Pro rata) Hybrid working (work from home up to 60% of your time) Private healthcare with Bupa A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) Life assurance of eight times your basic salary Income protection We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package . click apply for full job details
To understand how the FCA collects and processes personal data please refer to the FCA privacy notice . domain and its sub-domains. It does not apply to content on or other domains. This website is run by the Financial Conduct Authority. We are committed to inclusive design and ensuring that our web content is accessible to all. For example, that means you should be able to: zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) We've also ensured that the text is clear and easy to understand. AbilityNet has advice on making your device easier to use if you have a disability. How accessible this website is We know some parts of this website are not fully accessible: Checkboxes are not accessible using standard voice commands. Some radio buttons are not given group titles when tabbing to them using a screen reader. Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. Feedback and contact information If you need information on this website in a different format contact us and tell us: the web address (URL) of the content your name and email address the format you need - for example large print, braille or audio Reporting accessibility problems with this website We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us . The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) . Technical information about this website's accessibility The Financial Conduct Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations Checkboxes are not accessible using standard voice commands such as "Click checkbox" and can only be accessed by using "Tab" commands. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Some radio buttons are not given group titles when tabbing to them using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). What we're doing to improve accessibility We are actively engaging with our site developers and independent accessibility professionals to address the issues above and improve overall accessibility with the eventual goal of attaining full WCAG AA compliance. Preparation of this Accessibility Statement This statement was prepared on 22nd July 2021. It was last reviewed on 22nd July 2021. This website was last tested on 02/02/2021. Testing was carried out by Blazie Engineering using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test. Data Analyst (6 month Fixed-Term Contract) page is loaded Data Analyst (6 month Fixed-Term Contract) Apply locations London Leeds Edinburgh time type Full time posted on Posted Yesterday time left to apply End Date: July 24, 2025 (13 days left to apply) job requisition id JR Data Analyst (6 month Fixed-Term Contract) Division - Data, Technology & Innovation (DTI) Department - Digital Intelligence Solutions (DIS) Salary - National (Edinburgh and Leeds) ranging from £43,100 to £50,266.00 and London £47,300 to £55,166.00 pro rata (salary offered will be based on skills and experience) About the FCA The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA . We're looking for a detail-oriented and collaborative Data Analyst to join our growing Digital Intelligence Solutions (DIS) team. At the heart of the FCA, DIS helps colleagues across the organisation understand and act on data and intelligence about the firms, individuals and markets we regulate. You'll play a key role in: Creating intuitive tools and dashboards that surface actionable insights Supporting colleagues with tailored data analysis on specific topics DIS sits within the Intelligence & Digital directorate, part of the wider Data, Technology & Innovation division. If you're passionate about making data meaningful and want to contribute to a supportive, purpose-driven team, we'd love to hear from you. What will you be doing? Data Consultancy: Engaging with business areas across the entire FCA to understand their data gaps, translating their requirements from "business problems" to "data analytics questions" Intelligence Gathering and Data Ingestion: Identifying data sources that answers those questions and using your Python and SQL skills to ensure the collected data is interoperable with our internal datasets and systems through entity resolution Surfacing Insights: Produce and present actionable intelligence outputs to senior stakeholders and departmental meetings through reporting or building compelling dashboards using Tableau that instigates action What will you get from the role? You will play a vital role in shaping end-to-end data analytics solutions that empower the FCA's data-led approach to regulation-contributing to a more effective and responsive organisation that delivers on its public mission You will engage in dynamic, creative and exploratory work that encourages you to apply your data expertise in ways that drive tangible, positive outcomes You will develop a broader understanding of the FCA's diverse and purpose-driven environment, while building strong, supportive relationships with data and business subject matter experts across the organisation Which skills are required? We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here ). Minimum Prior experience working with SQL to query data and Python to conduct data analysis Prior experience using Tableau Desktop and Server in a business environment, with a demonstrated ability to create intuitive, impactful visualisations that support collaborative decision-making Essential Strong communication skills, with the ability to listen actively, understand user needs with empathy and present insights in a way that inspires and engages stakeholders across all levels and disciplines Experience in analysing complex datasets with a keen eye for detail, drawing out meaningful insights that support thoughtful, data-informed decisions Excellent organisational skills, with the confidence to manage multiple projects independently while building positive, productive relationships with diverse stakeholders A growth mindset, with a genuine willingness to learn and a collaborative spirit to support the development of both junior and senior colleagues within the team Our Values & Diversity We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation and delivers better regulation. Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. Did you know? 50% of our Executive Committee were the first in their family to attend university. Benefits of working at the FCA 25 days holiday per year plus bank holidays (Pro rata) Hybrid working (work from home up to 60% of your time) Private healthcare with Bupa A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) Life assurance of eight times your basic salary Income protection We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package . click apply for full job details
Jul 11, 2025
Full time
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Some radio buttons are not given group titles when tabbing to them using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). What we're doing to improve accessibility We are actively engaging with our site developers and independent accessibility professionals to address the issues above and improve overall accessibility with the eventual goal of attaining full WCAG AA compliance. Preparation of this Accessibility Statement This statement was prepared on 22nd July 2021. It was last reviewed on 22nd July 2021. This website was last tested on 02/02/2021. Testing was carried out by Blazie Engineering using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test. Data Analyst (6 month Fixed-Term Contract) page is loaded Data Analyst (6 month Fixed-Term Contract) Apply locations London Leeds Edinburgh time type Full time posted on Posted Yesterday time left to apply End Date: July 24, 2025 (13 days left to apply) job requisition id JR Data Analyst (6 month Fixed-Term Contract) Division - Data, Technology & Innovation (DTI) Department - Digital Intelligence Solutions (DIS) Salary - National (Edinburgh and Leeds) ranging from £43,100 to £50,266.00 and London £47,300 to £55,166.00 pro rata (salary offered will be based on skills and experience) About the FCA The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA . We're looking for a detail-oriented and collaborative Data Analyst to join our growing Digital Intelligence Solutions (DIS) team. At the heart of the FCA, DIS helps colleagues across the organisation understand and act on data and intelligence about the firms, individuals and markets we regulate. You'll play a key role in: Creating intuitive tools and dashboards that surface actionable insights Supporting colleagues with tailored data analysis on specific topics DIS sits within the Intelligence & Digital directorate, part of the wider Data, Technology & Innovation division. If you're passionate about making data meaningful and want to contribute to a supportive, purpose-driven team, we'd love to hear from you. What will you be doing? Data Consultancy: Engaging with business areas across the entire FCA to understand their data gaps, translating their requirements from "business problems" to "data analytics questions" Intelligence Gathering and Data Ingestion: Identifying data sources that answers those questions and using your Python and SQL skills to ensure the collected data is interoperable with our internal datasets and systems through entity resolution Surfacing Insights: Produce and present actionable intelligence outputs to senior stakeholders and departmental meetings through reporting or building compelling dashboards using Tableau that instigates action What will you get from the role? You will play a vital role in shaping end-to-end data analytics solutions that empower the FCA's data-led approach to regulation-contributing to a more effective and responsive organisation that delivers on its public mission You will engage in dynamic, creative and exploratory work that encourages you to apply your data expertise in ways that drive tangible, positive outcomes You will develop a broader understanding of the FCA's diverse and purpose-driven environment, while building strong, supportive relationships with data and business subject matter experts across the organisation Which skills are required? We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here ). Minimum Prior experience working with SQL to query data and Python to conduct data analysis Prior experience using Tableau Desktop and Server in a business environment, with a demonstrated ability to create intuitive, impactful visualisations that support collaborative decision-making Essential Strong communication skills, with the ability to listen actively, understand user needs with empathy and present insights in a way that inspires and engages stakeholders across all levels and disciplines Experience in analysing complex datasets with a keen eye for detail, drawing out meaningful insights that support thoughtful, data-informed decisions Excellent organisational skills, with the confidence to manage multiple projects independently while building positive, productive relationships with diverse stakeholders A growth mindset, with a genuine willingness to learn and a collaborative spirit to support the development of both junior and senior colleagues within the team Our Values & Diversity We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation and delivers better regulation. Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. Did you know? 50% of our Executive Committee were the first in their family to attend university. Benefits of working at the FCA 25 days holiday per year plus bank holidays (Pro rata) Hybrid working (work from home up to 60% of your time) Private healthcare with Bupa A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) Life assurance of eight times your basic salary Income protection We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package . click apply for full job details
About us Food waste is a $1 trillion problem - costing the world over 1% of global GDP. We're dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology. Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 70 countries around the world supported by our offices in London, Dubai, Shanghai, Singapore, Romania and North America. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others. Winnow's clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations. As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has received tremendous enthusiasm from our clients and the industry. You can read more about it on our website and this article in Forbes. Other recent accolades saw Winnow awarded a winner of Impact 50's most impactful companies to work for. You can read more about it here. We are passionate about living our values and place them at the centre of everything we do. We are excited about like-minded talent who share these values, joining us in our mission: Equal parts head and heart. We're both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term. Bravely honest. With each other, that means we're a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don't think they're achieving their goals, whether they be environmental or financial. People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We're breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience. Bound by food. We're a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food. Hungry and humble. Our product is revolutionary, our people are impressive, and we're hungry for change. But, we're just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey. People and planet positive. We're caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we're also committed to actively reducing our own footprint while doing so. We're leaving the planet and its people better off than we found them. This is an opportunity to join an exciting organisation and help us propel our growth at what are truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it. About the operations team The Operations team are responsible for the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. The goal - successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale. The team manage the processes, systems and controls which enable our business to successfully scale and grow. The team continually review these processes to provide innovative enhancements to achieve operational excellence, which in turn enable the company to meet its strategic objectives. Our Operations team consist of over 27 colleagues who are based in London, Dubai, Singapore and Chicago. About the role This is an exciting opportunity for a Customer Success Executive to play an instrumental role on implementing our technology in our growing markets in Europe. This role might suit someone looking for their first permanent opportunity, or equally a second jobber wanting to build on some work experience they have gained already. If you are a driven, tri-lingual, entrepreneurial candidate with strong problem solving skills who is excited about supporting exciting projects and delivering outstanding results, we would love to hear from you. This role will involve regional and international travel. You should be comfortable to spend around 25% of your time travelling. Key objectives Build exceptionally strong relationships with clients ensuring they are bought in to making the Winnow system successful; Manage the process of smoothly onboarding customers, train multi-disciplined teams to use Winnow both in person, in central training locations and remotely; Keep clients engaged by working with them to ensure their waste reduction targets are met through monitoring site performance and using Winnows' insights Proactively analyse client reports and troubleshoot with the client where needed Manage KPIs jointly with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary Identify opportunities to improve processes, customer's experience and product Support our front line tech and customer support team with clients enquiries where required Education and experience You are likely to be degree educated You might have work experience within the hotel or hospitality industry You have an advanced business level in German and a 2nd European language - Dutch, Italian, French or Spanish You will ideally have an intermediate level of Excel Personal attributes You are results driven and highly motivated. You are a data driven person who can use data to track the success of your clients You have proven experience of knowing what it takes to provide consistently first-class customer service to external customers, remaining calm and measured even when dealing with the most demanding individuals You are comfortable taking ownership and accountability for your work whilst working effectively as part of a larger team and with limited supervision You have experience working as part of a global team and building positive relationships with internal and external individual across borders With excellent communication skills you are a confident and articulate presenter. You communicate clearly in both written and spoken language. You listen attentively and are experienced in building successful relationships at all levels from CEO to analyst You are persuasive and personable and find building relationships with your customers enjoyable You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to get things right first time You are able to organise self, including effective scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines You understand how to manage change and are happy to get your hands dirty Our shared attributes You are both passionate and measured. You carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term You are transparent in approach and enjoy healthy, respectful debate. You work hard to build open and honest collaborative relationships You get things done and seek to continually improve. Your customers want you on their team You are passionate about the value of food and are committed to the fight against food waste You are humble in approach and quick to pitch in if you see someone struggling Benefits Competitive base salary Eligible for Customer Success discretionary bonus scheme Company stock options package Matching pension scheme 2 Wellness hours per month plus a £48 gross monthly wellness allowance 25 days of paid vacation time in addition to national holidays, plus the option to buy a further 5 days annual leave Company part-funded private health insurance and eyecare allowance Life insurance (3 times base salary) Employee Assistance Programme - 24/7 helpline for your wellbeing Learning and development allowance of £300 annually . click apply for full job details
Feb 18, 2025
Full time
About us Food waste is a $1 trillion problem - costing the world over 1% of global GDP. We're dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology. Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 70 countries around the world supported by our offices in London, Dubai, Shanghai, Singapore, Romania and North America. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others. Winnow's clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations. As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has received tremendous enthusiasm from our clients and the industry. You can read more about it on our website and this article in Forbes. Other recent accolades saw Winnow awarded a winner of Impact 50's most impactful companies to work for. You can read more about it here. We are passionate about living our values and place them at the centre of everything we do. We are excited about like-minded talent who share these values, joining us in our mission: Equal parts head and heart. We're both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term. Bravely honest. With each other, that means we're a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don't think they're achieving their goals, whether they be environmental or financial. People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We're breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience. Bound by food. We're a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food. Hungry and humble. Our product is revolutionary, our people are impressive, and we're hungry for change. But, we're just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey. People and planet positive. We're caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we're also committed to actively reducing our own footprint while doing so. We're leaving the planet and its people better off than we found them. This is an opportunity to join an exciting organisation and help us propel our growth at what are truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it. About the operations team The Operations team are responsible for the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. The goal - successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale. The team manage the processes, systems and controls which enable our business to successfully scale and grow. The team continually review these processes to provide innovative enhancements to achieve operational excellence, which in turn enable the company to meet its strategic objectives. Our Operations team consist of over 27 colleagues who are based in London, Dubai, Singapore and Chicago. About the role This is an exciting opportunity for a Customer Success Executive to play an instrumental role on implementing our technology in our growing markets in Europe. This role might suit someone looking for their first permanent opportunity, or equally a second jobber wanting to build on some work experience they have gained already. If you are a driven, tri-lingual, entrepreneurial candidate with strong problem solving skills who is excited about supporting exciting projects and delivering outstanding results, we would love to hear from you. This role will involve regional and international travel. You should be comfortable to spend around 25% of your time travelling. Key objectives Build exceptionally strong relationships with clients ensuring they are bought in to making the Winnow system successful; Manage the process of smoothly onboarding customers, train multi-disciplined teams to use Winnow both in person, in central training locations and remotely; Keep clients engaged by working with them to ensure their waste reduction targets are met through monitoring site performance and using Winnows' insights Proactively analyse client reports and troubleshoot with the client where needed Manage KPIs jointly with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary Identify opportunities to improve processes, customer's experience and product Support our front line tech and customer support team with clients enquiries where required Education and experience You are likely to be degree educated You might have work experience within the hotel or hospitality industry You have an advanced business level in German and a 2nd European language - Dutch, Italian, French or Spanish You will ideally have an intermediate level of Excel Personal attributes You are results driven and highly motivated. You are a data driven person who can use data to track the success of your clients You have proven experience of knowing what it takes to provide consistently first-class customer service to external customers, remaining calm and measured even when dealing with the most demanding individuals You are comfortable taking ownership and accountability for your work whilst working effectively as part of a larger team and with limited supervision You have experience working as part of a global team and building positive relationships with internal and external individual across borders With excellent communication skills you are a confident and articulate presenter. You communicate clearly in both written and spoken language. You listen attentively and are experienced in building successful relationships at all levels from CEO to analyst You are persuasive and personable and find building relationships with your customers enjoyable You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to get things right first time You are able to organise self, including effective scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines You understand how to manage change and are happy to get your hands dirty Our shared attributes You are both passionate and measured. You carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term You are transparent in approach and enjoy healthy, respectful debate. You work hard to build open and honest collaborative relationships You get things done and seek to continually improve. Your customers want you on their team You are passionate about the value of food and are committed to the fight against food waste You are humble in approach and quick to pitch in if you see someone struggling Benefits Competitive base salary Eligible for Customer Success discretionary bonus scheme Company stock options package Matching pension scheme 2 Wellness hours per month plus a £48 gross monthly wellness allowance 25 days of paid vacation time in addition to national holidays, plus the option to buy a further 5 days annual leave Company part-funded private health insurance and eyecare allowance Life insurance (3 times base salary) Employee Assistance Programme - 24/7 helpline for your wellbeing Learning and development allowance of £300 annually . click apply for full job details
McCabe & Barton have partnered with a leading Banking client in the city to recruit for a Graduate Application Support Analyst who is keen and eager to learn and will work closely with a range of applications covering Middle, Back Office, and Market Data. You will be trained to provide 2nd line technical support for several applications. Key responsibilities: Provide production support and maintenance for a full range of Trading applications including project related activities Perform a level of monitoring, tuning and optimization of performance Create and update all documents related to applications and their supporting systems To support production and pre-production environments To maintain disaster recovery solutions across different domains To recommend new or changed standards to ensure improved efficiency, effectiveness, and robustness for all environments Respond quickly to Production issues taking responsibility for seeing those issues through to resolution, recording all actions taken and communicating the impact of the actions to the appropriate levels of management Provide 24x7x365 support and incident response Must have: A degree in Computer Science, Information Management, or a related field. Open and approachable with a strong team ethos. Self-motivated with the ability to learn quickly and show enthusiasm. Driven and delivery focused with a keen attention to detail. Interest and aptitude when learning new technical skills. Flexible and able to adapt to changes in priority. Desirable skills: Good technical skills in SQL Good Linux/Unix secure Shell Scripting Python Scripting Good analytical and diagnostic skills Good Windows skills Please do send your CV to (see below) for a fantastic opportunity.
Jun 25, 2024
Full time
McCabe & Barton have partnered with a leading Banking client in the city to recruit for a Graduate Application Support Analyst who is keen and eager to learn and will work closely with a range of applications covering Middle, Back Office, and Market Data. You will be trained to provide 2nd line technical support for several applications. Key responsibilities: Provide production support and maintenance for a full range of Trading applications including project related activities Perform a level of monitoring, tuning and optimization of performance Create and update all documents related to applications and their supporting systems To support production and pre-production environments To maintain disaster recovery solutions across different domains To recommend new or changed standards to ensure improved efficiency, effectiveness, and robustness for all environments Respond quickly to Production issues taking responsibility for seeing those issues through to resolution, recording all actions taken and communicating the impact of the actions to the appropriate levels of management Provide 24x7x365 support and incident response Must have: A degree in Computer Science, Information Management, or a related field. Open and approachable with a strong team ethos. Self-motivated with the ability to learn quickly and show enthusiasm. Driven and delivery focused with a keen attention to detail. Interest and aptitude when learning new technical skills. Flexible and able to adapt to changes in priority. Desirable skills: Good technical skills in SQL Good Linux/Unix secure Shell Scripting Python Scripting Good analytical and diagnostic skills Good Windows skills Please do send your CV to (see below) for a fantastic opportunity.
JOB DESCRIPTION About the role: We have a fantastic opportunity for an experienced Risk Analyst to join our new Enterprise Risk Management team. As a team we are responsible for facilitating risk methodology, agreeing remediation plans and agreeing appropriate risk responses with the business. This is a brilliant opportunity for someone who has great analytical skills who has had experience working within a risk and controls environment. This would be suitable for someone who is looking to develop their career within a growing business and with a well known brand! You'll also be the kind of person who enjoys getting stuck into complex problems and working on cross functional areas. This role is based at our Head Office in Leicestershire with hybrid working. You will: Risk Management Support the maintenance of the Risk Management Policies and Standards Support the maintenance of the Risk framework and methodology Support the maintenance of all business-facing Risk, Issue and Control Management process documentation Support the business with the development and maintenance of operational risk registers Manage the operational aspects of the Integrated Risk Management technology, inclusive of the Risk, Issue and Controls modules Act as a point of contact for all Compliance Issues identified by the 1st Line or the Compliance team Support the Internal Audit and the Compliance Monitoring and Assurance team to ensure reviews are informed with the latest risk information Business Continuity & Operational Resilience Support the maintenance of Business Continuity and Operational Resilience Policies and Standards Support the maintenance of the Business Continuity and Operational Resilience framework and supporting risk management methods Support the Business Continuity Planning and Operational Resilience processes so that Next is well prepared to respond to major incidents Governance and reporting Monitor internal sources for potential emerging risks and risk events Lead on the provision of all Risk, Issue and Control Management Information for reporting to the Risk Steering Group (RSG) Support the reporting and communication of risk to the Executive Team and Risk & Compliance Committees. Training and Awareness Supporting the delivery of risk management training at all levels About you: Experience supporting an enterprise risk management framework within an FCA/ICO regulated business Working knowledge of ISO31000, IRAM2 or equivalent risk management methodology Competent in the use of technology and risk software service offerings Ability to work in a fast-paced and dynamic environment Collaborative approach with stakeholder management skills Good written and oral communication skills Self-motivated with the ability to plan and prioritise workloads Good analytical, reasoning and problem-solving skills Ability to constructively challenge and question The highest levels of professional integrity, ethics and judgement ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Subsidised restaurant, coffee shop and juice bar Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking Our aim is to support all applicants during the application process and to provide reasonable adjustments when necessary and requested. If you would like to request support with your application due to any health condition, feel free to get in touch with us by calling us on and leave a voicemail.
Dec 18, 2022
Full time
JOB DESCRIPTION About the role: We have a fantastic opportunity for an experienced Risk Analyst to join our new Enterprise Risk Management team. As a team we are responsible for facilitating risk methodology, agreeing remediation plans and agreeing appropriate risk responses with the business. This is a brilliant opportunity for someone who has great analytical skills who has had experience working within a risk and controls environment. This would be suitable for someone who is looking to develop their career within a growing business and with a well known brand! You'll also be the kind of person who enjoys getting stuck into complex problems and working on cross functional areas. This role is based at our Head Office in Leicestershire with hybrid working. You will: Risk Management Support the maintenance of the Risk Management Policies and Standards Support the maintenance of the Risk framework and methodology Support the maintenance of all business-facing Risk, Issue and Control Management process documentation Support the business with the development and maintenance of operational risk registers Manage the operational aspects of the Integrated Risk Management technology, inclusive of the Risk, Issue and Controls modules Act as a point of contact for all Compliance Issues identified by the 1st Line or the Compliance team Support the Internal Audit and the Compliance Monitoring and Assurance team to ensure reviews are informed with the latest risk information Business Continuity & Operational Resilience Support the maintenance of Business Continuity and Operational Resilience Policies and Standards Support the maintenance of the Business Continuity and Operational Resilience framework and supporting risk management methods Support the Business Continuity Planning and Operational Resilience processes so that Next is well prepared to respond to major incidents Governance and reporting Monitor internal sources for potential emerging risks and risk events Lead on the provision of all Risk, Issue and Control Management Information for reporting to the Risk Steering Group (RSG) Support the reporting and communication of risk to the Executive Team and Risk & Compliance Committees. Training and Awareness Supporting the delivery of risk management training at all levels About you: Experience supporting an enterprise risk management framework within an FCA/ICO regulated business Working knowledge of ISO31000, IRAM2 or equivalent risk management methodology Competent in the use of technology and risk software service offerings Ability to work in a fast-paced and dynamic environment Collaborative approach with stakeholder management skills Good written and oral communication skills Self-motivated with the ability to plan and prioritise workloads Good analytical, reasoning and problem-solving skills Ability to constructively challenge and question The highest levels of professional integrity, ethics and judgement ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Subsidised restaurant, coffee shop and juice bar Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking Our aim is to support all applicants during the application process and to provide reasonable adjustments when necessary and requested. If you would like to request support with your application due to any health condition, feel free to get in touch with us by calling us on and leave a voicemail.
JOB DESCRIPTION About the role: We have a fantastic opportunity for an experienced Risk Analyst to join our new Enterprise Risk Management team. As a team we are responsible for facilitating risk methodology, agreeing remediation plans and agreeing appropriate risk responses with the business. This is a brilliant opportunity for someone who has great analytical skills who has had experience working within a risk and controls environment. This would be suitable for someone who is looking to develop their career within a growing business and with a well known brand! You'll also be the kind of person who enjoys getting stuck into complex problems and working on cross functional areas. This role is based at our Head Office in Leicestershire with hybrid working. You will: Risk Management Support the maintenance of the Risk Management Policies and Standards Support the maintenance of the Risk framework and methodology Support the maintenance of all business-facing Risk, Issue and Control Management process documentation Support the business with the development and maintenance of operational risk registers Manage the operational aspects of the Integrated Risk Management technology, inclusive of the Risk, Issue and Controls modules Act as a point of contact for all Compliance Issues identified by the 1st Line or the Compliance team Support the Internal Audit and the Compliance Monitoring and Assurance team to ensure reviews are informed with the latest risk information Business Continuity & Operational Resilience Support the maintenance of Business Continuity and Operational Resilience Policies and Standards Support the maintenance of the Business Continuity and Operational Resilience framework and supporting risk management methods Support the Business Continuity Planning and Operational Resilience processes so that Next is well prepared to respond to major incidents Governance and reporting Monitor internal sources for potential emerging risks and risk events Lead on the provision of all Risk, Issue and Control Management Information for reporting to the Risk Steering Group (RSG) Support the reporting and communication of risk to the Executive Team and Risk & Compliance Committees. Training and Awareness Supporting the delivery of risk management training at all levels About you: Experience supporting an enterprise risk management framework within an FCA/ICO regulated business Working knowledge of ISO31000, IRAM2 or equivalent risk management methodology Competent in the use of technology and risk software service offerings Ability to work in a fast-paced and dynamic environment Collaborative approach with stakeholder management skills Good written and oral communication skills Self-motivated with the ability to plan and prioritise workloads Good analytical, reasoning and problem-solving skills Ability to constructively challenge and question The highest levels of professional integrity, ethics and judgement ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Subsidised restaurant, coffee shop and juice bar Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking Our aim is to support all applicants during the application process and to provide reasonable adjustments when necessary and requested. If you would like to request support with your application due to any health condition, feel free to get in touch with us by calling us on and leave a voicemail.
Dec 18, 2022
Full time
JOB DESCRIPTION About the role: We have a fantastic opportunity for an experienced Risk Analyst to join our new Enterprise Risk Management team. As a team we are responsible for facilitating risk methodology, agreeing remediation plans and agreeing appropriate risk responses with the business. This is a brilliant opportunity for someone who has great analytical skills who has had experience working within a risk and controls environment. This would be suitable for someone who is looking to develop their career within a growing business and with a well known brand! You'll also be the kind of person who enjoys getting stuck into complex problems and working on cross functional areas. This role is based at our Head Office in Leicestershire with hybrid working. You will: Risk Management Support the maintenance of the Risk Management Policies and Standards Support the maintenance of the Risk framework and methodology Support the maintenance of all business-facing Risk, Issue and Control Management process documentation Support the business with the development and maintenance of operational risk registers Manage the operational aspects of the Integrated Risk Management technology, inclusive of the Risk, Issue and Controls modules Act as a point of contact for all Compliance Issues identified by the 1st Line or the Compliance team Support the Internal Audit and the Compliance Monitoring and Assurance team to ensure reviews are informed with the latest risk information Business Continuity & Operational Resilience Support the maintenance of Business Continuity and Operational Resilience Policies and Standards Support the maintenance of the Business Continuity and Operational Resilience framework and supporting risk management methods Support the Business Continuity Planning and Operational Resilience processes so that Next is well prepared to respond to major incidents Governance and reporting Monitor internal sources for potential emerging risks and risk events Lead on the provision of all Risk, Issue and Control Management Information for reporting to the Risk Steering Group (RSG) Support the reporting and communication of risk to the Executive Team and Risk & Compliance Committees. Training and Awareness Supporting the delivery of risk management training at all levels About you: Experience supporting an enterprise risk management framework within an FCA/ICO regulated business Working knowledge of ISO31000, IRAM2 or equivalent risk management methodology Competent in the use of technology and risk software service offerings Ability to work in a fast-paced and dynamic environment Collaborative approach with stakeholder management skills Good written and oral communication skills Self-motivated with the ability to plan and prioritise workloads Good analytical, reasoning and problem-solving skills Ability to constructively challenge and question The highest levels of professional integrity, ethics and judgement ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Subsidised restaurant, coffee shop and juice bar Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking Our aim is to support all applicants during the application process and to provide reasonable adjustments when necessary and requested. If you would like to request support with your application due to any health condition, feel free to get in touch with us by calling us on and leave a voicemail.
Technical Support Analyst x 2| FinTech | Bournemouth | Incident Management | 1st to 3rd line support | 2 days onsite | £20,000 - £35,000 Method Resourcing has partnered with an exciting retail finance business who're now looking to hire a Technical Support Analyst to prove 1st, 2nd and 3rd line support to their retail clients. You'll be expected to investigate 4- 6 complex tickets per day with an expectation of this increasing as their expand their client portfolio. The successful Technical Support Analyst will have the following experience: Suitable for entry level students including A Level and Graduate Level entry Must have an appetite for learning and development and showcase evidence of being pragmatic in your approach to working on something to further your knowledge Must have strong customer services skills and have a natural ability to build relationships with customers (retail merchants) Equally we're considering one of vacancy to be more experience of which requires 1 years commercial experience operating in a customer support role providing 1st and 2nd line support to external customers You will be get the opportunity to do the following: Troubleshoot issues that have been escalated to you from the 1st line Client Services team. Assist clients in solving queries via email and phone. Undertake User Acceptance Testing of fixes that have been deployed which you are the owner of. 24/7 service monitoring - Identification of issues and resolution or escalation as required Monitoring platform management - Threshold definition, automation and on-going improvements Manage and prioritise multiple incidents, having strong awareness of volume and ticket churn: Including appropriate escalation as required to 3rd line or team lead Management of ongoing resolution scenarios to ensure timely response and appropriate prioritisation along with understanding of SLA and internal escalation process. To apply for this position to please contact Jack Cole - or call Technical Support Analyst x 2| FinTech | Bournemouth | Incident Management | 1st to 3rd line support | 2 days onsite | £20,000 - £35,000 | £250 per week on call
Dec 06, 2021
Full time
Technical Support Analyst x 2| FinTech | Bournemouth | Incident Management | 1st to 3rd line support | 2 days onsite | £20,000 - £35,000 Method Resourcing has partnered with an exciting retail finance business who're now looking to hire a Technical Support Analyst to prove 1st, 2nd and 3rd line support to their retail clients. You'll be expected to investigate 4- 6 complex tickets per day with an expectation of this increasing as their expand their client portfolio. The successful Technical Support Analyst will have the following experience: Suitable for entry level students including A Level and Graduate Level entry Must have an appetite for learning and development and showcase evidence of being pragmatic in your approach to working on something to further your knowledge Must have strong customer services skills and have a natural ability to build relationships with customers (retail merchants) Equally we're considering one of vacancy to be more experience of which requires 1 years commercial experience operating in a customer support role providing 1st and 2nd line support to external customers You will be get the opportunity to do the following: Troubleshoot issues that have been escalated to you from the 1st line Client Services team. Assist clients in solving queries via email and phone. Undertake User Acceptance Testing of fixes that have been deployed which you are the owner of. 24/7 service monitoring - Identification of issues and resolution or escalation as required Monitoring platform management - Threshold definition, automation and on-going improvements Manage and prioritise multiple incidents, having strong awareness of volume and ticket churn: Including appropriate escalation as required to 3rd line or team lead Management of ongoing resolution scenarios to ensure timely response and appropriate prioritisation along with understanding of SLA and internal escalation process. To apply for this position to please contact Jack Cole - or call Technical Support Analyst x 2| FinTech | Bournemouth | Incident Management | 1st to 3rd line support | 2 days onsite | £20,000 - £35,000 | £250 per week on call
Application Support Analyst or 2nd Line Support/3rd Line Support Analyst with experience of supporting bespoke software required for one of the UK's leading FinTech companies. This role will see you joining the growing application support team, with responsibility for ensuring service delivery standards of the production environment. Your duties in this Application Support Analyst role will include: 2nd/3rd line application support for systems and Middleware Performance tuning and application monitoring Root cause analysis, assessing the impact of incidents Work on the planning and implementation of new software releases/changes into the live environment Monitor and prioritise support requests, ensuring all parties are kept informed throughout and escalating where required Ensuring all work is documented and in line with SLAs as well as continually contributing to the procedures across the business As such, we are looking for a proven Application Support Analyst with experience of SQL, but any of the following would be a great bonus! Oracle .Net Java IIS SOAP HTML In return you will be joining a truly excellent FinTech company who are quickly becoming one of the giants in the payments industry, expanding globally in the last 2 years with no signs of slowing. In addition to a highly competitive salary my client offers Remote working, Private Medical, Pension, Subsidised Gym, 25 Days Holiday with the option to buy more, plus lots of other social and personal benefits. Please note this role has an on-call element as part of the 24/7 rota, with shift patterns between 8am - 7pm. Any hours worked outside of 9-5 are paid at time and a half and any weekend work would also be paid at time and a half, plus you get it off in lieu. To apply for this Application Support Analyst role please send your CV to Paul Wilson now. Application Support Analyst, Software Support, Production Support, Windows, 2nd line support, 3rd line support, SQL, .Net, Java, Oracle
Dec 06, 2021
Full time
Application Support Analyst or 2nd Line Support/3rd Line Support Analyst with experience of supporting bespoke software required for one of the UK's leading FinTech companies. This role will see you joining the growing application support team, with responsibility for ensuring service delivery standards of the production environment. Your duties in this Application Support Analyst role will include: 2nd/3rd line application support for systems and Middleware Performance tuning and application monitoring Root cause analysis, assessing the impact of incidents Work on the planning and implementation of new software releases/changes into the live environment Monitor and prioritise support requests, ensuring all parties are kept informed throughout and escalating where required Ensuring all work is documented and in line with SLAs as well as continually contributing to the procedures across the business As such, we are looking for a proven Application Support Analyst with experience of SQL, but any of the following would be a great bonus! Oracle .Net Java IIS SOAP HTML In return you will be joining a truly excellent FinTech company who are quickly becoming one of the giants in the payments industry, expanding globally in the last 2 years with no signs of slowing. In addition to a highly competitive salary my client offers Remote working, Private Medical, Pension, Subsidised Gym, 25 Days Holiday with the option to buy more, plus lots of other social and personal benefits. Please note this role has an on-call element as part of the 24/7 rota, with shift patterns between 8am - 7pm. Any hours worked outside of 9-5 are paid at time and a half and any weekend work would also be paid at time and a half, plus you get it off in lieu. To apply for this Application Support Analyst role please send your CV to Paul Wilson now. Application Support Analyst, Software Support, Production Support, Windows, 2nd line support, 3rd line support, SQL, .Net, Java, Oracle
Role Introduction INTRO: Providing 24x7 Infrastructure Monitoring and Service Desk cover on a rota-shift basis. Working 12 hour shifts, days and nights. Providing 1st and 2nd line support and fixes to infrastructure events and end users. Ensuring timely resolution of requests in line with a published Service Level Agreement (SLA.) What you will do • Logging of incidents, service requests, changes and problem tickets in the Help Desk application (Remedy) in response to alerting/monitoring systems • Plan, coordinate and support business processes, systems and end-users through proactive monitoring • Handle phone-in and escalation of problems out of hours • Provide 1st Line support and remote support to internal and external customers out of hours • Provide 1st and 2nd Line support in response to monitoring and infrastructure events • Co-ordination of issue resolution to agreed Service Levels and Targets What you will have • A well organised, hard-working, pro-active team worker • An effective communicator • A high attention to detail • Results driven, taking pride in achieving objectives • An accomplished relationship builder with a strong focus on exceptional customer service • Able to work effectively to tight deadlines and targets What We Do For You Generous Annual Leave - 20-25 days, plus public holidays, with the possibility to buy additional days Summer Fridays! Every Friday afternoon off throughout July and August 2022 (or equivalent time in the week ) Life Insurance - 3-4x times annual salary Top Achievers Club - Our yearly VIP trip includes flights, transfers and accommodation to recognise excellence in our employees 65% Internal Mobility - Committed to the development & growth of our people All our benefits are subject to location Who We Are Advanced are one of the UK's largest and most successful software companies. Our products sit at the heart of some of the country's best-known businesses, powering their key services and functions. Driven by the millions of people who interact with our products every day in hospitals, schools, transport providers, sports clubs and a wide range of instantly recognisable brands. We've grown phenomenally quickly with a £275m turnover and 2,800 staff serving over 25,000 customers across the UK. As an employer, we do things differently. We hire differently. We promote at pace. We recognise excellence. Find out more at about-us
Nov 30, 2021
Full time
Role Introduction INTRO: Providing 24x7 Infrastructure Monitoring and Service Desk cover on a rota-shift basis. Working 12 hour shifts, days and nights. Providing 1st and 2nd line support and fixes to infrastructure events and end users. Ensuring timely resolution of requests in line with a published Service Level Agreement (SLA.) What you will do • Logging of incidents, service requests, changes and problem tickets in the Help Desk application (Remedy) in response to alerting/monitoring systems • Plan, coordinate and support business processes, systems and end-users through proactive monitoring • Handle phone-in and escalation of problems out of hours • Provide 1st Line support and remote support to internal and external customers out of hours • Provide 1st and 2nd Line support in response to monitoring and infrastructure events • Co-ordination of issue resolution to agreed Service Levels and Targets What you will have • A well organised, hard-working, pro-active team worker • An effective communicator • A high attention to detail • Results driven, taking pride in achieving objectives • An accomplished relationship builder with a strong focus on exceptional customer service • Able to work effectively to tight deadlines and targets What We Do For You Generous Annual Leave - 20-25 days, plus public holidays, with the possibility to buy additional days Summer Fridays! Every Friday afternoon off throughout July and August 2022 (or equivalent time in the week ) Life Insurance - 3-4x times annual salary Top Achievers Club - Our yearly VIP trip includes flights, transfers and accommodation to recognise excellence in our employees 65% Internal Mobility - Committed to the development & growth of our people All our benefits are subject to location Who We Are Advanced are one of the UK's largest and most successful software companies. Our products sit at the heart of some of the country's best-known businesses, powering their key services and functions. Driven by the millions of people who interact with our products every day in hospitals, schools, transport providers, sports clubs and a wide range of instantly recognisable brands. We've grown phenomenally quickly with a £275m turnover and 2,800 staff serving over 25,000 customers across the UK. As an employer, we do things differently. We hire differently. We promote at pace. We recognise excellence. Find out more at about-us