CUBE are a global RegTech business defining and implementing the gold standard of regulatory intelligence for the financial services industry. We deliver our services through intuitive SaaS solutions, powered by AI, to simplify the complex and everchanging world of compliance for our clients. Why us? CUBE is a globally recognized brand at the forefront of Regulatory Technology. Our industry-leading SaaS solutions are trusted by the world's top financial institutions globally. In 2024, we achieved over 50% growth, both organically and through two strategic acquisitions. We're a fast-paced, high-performing team that thrives on pushing boundaries-continuously evolving our products, services, and operations. At CUBE, we don't just keep up we stay ahead. We believe our future is built by bold, ambitious individuals who are driven to make a real difference. Our "make it happen" culture empowers you to take ownership of your career and accelerate your personal and professional development from day one. With over 700 CUBERs across 19 countries spanning EMEA, the Americas, and APAC, we operate as one team with a shared mission to transform regulatory compliance. Diversity, collaboration, and purpose are the heartbeat of our success. We were among the first to harness the power of AI in regulatory intelligence, and we continue to lead with our cutting-edge technology. At CUBE, You will work alongside some of the brightest minds in AI research and engineering in developing impactful solutions that are reshaping the world of regulatory compliance. The Executive Head, Global Marketing Operations at CUBE is responsible for delivering and executing operational excellence and campaign executional rigor across all regions. This includes owning the marketing tech stack, execution processes, data-driven planning, and performance reporting - while ensuring seamless delivery of campaigns, events, and lead generation programs that drive pipeline and revenue. Key Responsibilities Campaign Strategy & Execution Oversee the execution of global and regional marketing campaigns across multiple channels (email, digital, social, content syndication, paid media, ABM, etc.). Establish standardized campaign frameworks and processes to enable repeatable, high-impact campaign delivery at scale. Manage centralized campaign operations including asset management, program execution timelines, QA, and campaign optimization. Work cross-functionally with content, product marketing, and demand generation to translate strategy into execution-ready campaigns. Webinars, Events & Digital Programs Own global execution of webinars, virtual events, and in-person event operations, ensuring excellence in planning, logistics, technology setup, and post-event follow-up. Develop playbooks and execution templates for webinar delivery, speaker enablement, and audience engagement. Ensure webinar and event operations are tightly integrated into the lead generation and nurture workflows, including follow-up cadences and performance tracking. Lead Generation & Funnel Management Ensure seamless lead flow for CUBE RegPlatform Sales Teams, from campaign execution into CRM and marketing automation platforms, with proper tracking, routing, and lead source attribution. Implement best practices for MQL/SQL definitions, lead scoring, and lifecycle management in partnership with demand generation and sales teams. Build and maintain campaign tracking frameworks that enable accurate performance analysis across the funnel. Monitor lead conversion, velocity, and pipeline contribution; identify bottlenecks and implement solutions to improve performance. Process Design & Marketing Enablement Standardize campaign briefing, development, QA, and deployment workflows to reduce friction and accelerate speed to market. Provide global marketing teams with campaign kits, toolkits, and executional best practices to drive local market impact. Technology, Data & Reporting Manage the marketing tech stack (e.g., Marketo, Salesforce, ON24, ZoomInfo, 6sense) and ensure it supports effective execution and reporting. Develop unified dashboards and reporting frameworks to track performance of campaigns, webinars, and lead generation activities. Own marketing data hygiene, governance, segmentation strategies, and compliance across systems. Team Leadership & Vendor Management Lead a global team of marketing ops, campaign execution, and event professionals. Manage vendor relationships and agency partners to support campaign and webinar execution. Foster a culture of accountability, precision, and innovation within the marketing operations function. Interested? If you are passionate about leveraging technology to transform regulatory compliance and meet the qualifications outlined above, we invite you to apply. Please submit your resume detailing your relevant experience and interest in CUBE. CUBE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Jul 23, 2025
Full time
CUBE are a global RegTech business defining and implementing the gold standard of regulatory intelligence for the financial services industry. We deliver our services through intuitive SaaS solutions, powered by AI, to simplify the complex and everchanging world of compliance for our clients. Why us? CUBE is a globally recognized brand at the forefront of Regulatory Technology. Our industry-leading SaaS solutions are trusted by the world's top financial institutions globally. In 2024, we achieved over 50% growth, both organically and through two strategic acquisitions. We're a fast-paced, high-performing team that thrives on pushing boundaries-continuously evolving our products, services, and operations. At CUBE, we don't just keep up we stay ahead. We believe our future is built by bold, ambitious individuals who are driven to make a real difference. Our "make it happen" culture empowers you to take ownership of your career and accelerate your personal and professional development from day one. With over 700 CUBERs across 19 countries spanning EMEA, the Americas, and APAC, we operate as one team with a shared mission to transform regulatory compliance. Diversity, collaboration, and purpose are the heartbeat of our success. We were among the first to harness the power of AI in regulatory intelligence, and we continue to lead with our cutting-edge technology. At CUBE, You will work alongside some of the brightest minds in AI research and engineering in developing impactful solutions that are reshaping the world of regulatory compliance. The Executive Head, Global Marketing Operations at CUBE is responsible for delivering and executing operational excellence and campaign executional rigor across all regions. This includes owning the marketing tech stack, execution processes, data-driven planning, and performance reporting - while ensuring seamless delivery of campaigns, events, and lead generation programs that drive pipeline and revenue. Key Responsibilities Campaign Strategy & Execution Oversee the execution of global and regional marketing campaigns across multiple channels (email, digital, social, content syndication, paid media, ABM, etc.). Establish standardized campaign frameworks and processes to enable repeatable, high-impact campaign delivery at scale. Manage centralized campaign operations including asset management, program execution timelines, QA, and campaign optimization. Work cross-functionally with content, product marketing, and demand generation to translate strategy into execution-ready campaigns. Webinars, Events & Digital Programs Own global execution of webinars, virtual events, and in-person event operations, ensuring excellence in planning, logistics, technology setup, and post-event follow-up. Develop playbooks and execution templates for webinar delivery, speaker enablement, and audience engagement. Ensure webinar and event operations are tightly integrated into the lead generation and nurture workflows, including follow-up cadences and performance tracking. Lead Generation & Funnel Management Ensure seamless lead flow for CUBE RegPlatform Sales Teams, from campaign execution into CRM and marketing automation platforms, with proper tracking, routing, and lead source attribution. Implement best practices for MQL/SQL definitions, lead scoring, and lifecycle management in partnership with demand generation and sales teams. Build and maintain campaign tracking frameworks that enable accurate performance analysis across the funnel. Monitor lead conversion, velocity, and pipeline contribution; identify bottlenecks and implement solutions to improve performance. Process Design & Marketing Enablement Standardize campaign briefing, development, QA, and deployment workflows to reduce friction and accelerate speed to market. Provide global marketing teams with campaign kits, toolkits, and executional best practices to drive local market impact. Technology, Data & Reporting Manage the marketing tech stack (e.g., Marketo, Salesforce, ON24, ZoomInfo, 6sense) and ensure it supports effective execution and reporting. Develop unified dashboards and reporting frameworks to track performance of campaigns, webinars, and lead generation activities. Own marketing data hygiene, governance, segmentation strategies, and compliance across systems. Team Leadership & Vendor Management Lead a global team of marketing ops, campaign execution, and event professionals. Manage vendor relationships and agency partners to support campaign and webinar execution. Foster a culture of accountability, precision, and innovation within the marketing operations function. Interested? If you are passionate about leveraging technology to transform regulatory compliance and meet the qualifications outlined above, we invite you to apply. Please submit your resume detailing your relevant experience and interest in CUBE. CUBE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Who We Are At Progyny Global, we're on a mission to make fertility, pregnancy, and family-forming care accessible worldwide. As part of Progyny Inc., we combine world-class clinical expertise with groundbreaking technology to deliver inclusive, culturally competent support for families everywhere. Now, we're expanding globally and we're hiring a visionary Commercial Director to lead the charge. Your Mission As our Commercial Director, Global, you'll be at the forefront of our international growth, driving revenue, building client relationships, and shaping the go-to-market strategy beyond the U.S. Reporting directly to our General Manager for Global Markets, you'll lead a talented commercial team across regions and ensure a world-class experience for our international clients. Tasks Drive Growth & Revenue Own global revenue targets and scale member/client growth in key markets Lead strategic relationships with global clients, ensuring exceptional service delivery Align global and U.S. commercial strategies for a seamless client experience Build & Scale Sales Strategy Co-develop our go-to-market strategy with the GM of Global Markets Implement forecasting/reporting aligned with U.S. HQ Partner with marketing and product to tailor outreach for local markets Lead & Inspire Teams Manage and grow a global sales organization, including SDRs and sales managers Oversee client success across international markets, ensuring consistency and quality Collaborate with global leadership to meet shared business objectives Requirements 10+ years of experience in commercial leadership, business development, or sales 5+ years in a senior leadership role, ideally in B2B SaaS, digital health, or benefits Proven track record of owning international revenue and launching GTM strategies Skilled in enterprise sales, client lifecycle ownership, and team development Excellent communicator with executive-level influence and negotiation skills Experience working cross-functionally across regions and departments Proficient in CRM tools like Salesforce or Hubspot and performance analytics Bachelor's degree required; MBA or equivalent is a plus Willingness to travel between London and Berlin monthly Benefits Competitive salary Access to the Progyny Global platform + €5,000 family-building benefit 1:1 mental health sessions & wellness support via Nilo Health Gym membership discount remote work model ️ 8 weeks/year remote from anywhere Inclusive, mission-driven culture built on care, collaboration, and innovation We believe that great leaders come from diverse backgrounds. If you're passionate about global growth, meaningful work, and inclusive care, we'd love to hear from you.
Jul 23, 2025
Full time
Who We Are At Progyny Global, we're on a mission to make fertility, pregnancy, and family-forming care accessible worldwide. As part of Progyny Inc., we combine world-class clinical expertise with groundbreaking technology to deliver inclusive, culturally competent support for families everywhere. Now, we're expanding globally and we're hiring a visionary Commercial Director to lead the charge. Your Mission As our Commercial Director, Global, you'll be at the forefront of our international growth, driving revenue, building client relationships, and shaping the go-to-market strategy beyond the U.S. Reporting directly to our General Manager for Global Markets, you'll lead a talented commercial team across regions and ensure a world-class experience for our international clients. Tasks Drive Growth & Revenue Own global revenue targets and scale member/client growth in key markets Lead strategic relationships with global clients, ensuring exceptional service delivery Align global and U.S. commercial strategies for a seamless client experience Build & Scale Sales Strategy Co-develop our go-to-market strategy with the GM of Global Markets Implement forecasting/reporting aligned with U.S. HQ Partner with marketing and product to tailor outreach for local markets Lead & Inspire Teams Manage and grow a global sales organization, including SDRs and sales managers Oversee client success across international markets, ensuring consistency and quality Collaborate with global leadership to meet shared business objectives Requirements 10+ years of experience in commercial leadership, business development, or sales 5+ years in a senior leadership role, ideally in B2B SaaS, digital health, or benefits Proven track record of owning international revenue and launching GTM strategies Skilled in enterprise sales, client lifecycle ownership, and team development Excellent communicator with executive-level influence and negotiation skills Experience working cross-functionally across regions and departments Proficient in CRM tools like Salesforce or Hubspot and performance analytics Bachelor's degree required; MBA or equivalent is a plus Willingness to travel between London and Berlin monthly Benefits Competitive salary Access to the Progyny Global platform + €5,000 family-building benefit 1:1 mental health sessions & wellness support via Nilo Health Gym membership discount remote work model ️ 8 weeks/year remote from anywhere Inclusive, mission-driven culture built on care, collaboration, and innovation We believe that great leaders come from diverse backgrounds. If you're passionate about global growth, meaningful work, and inclusive care, we'd love to hear from you.
Who We Are At Progyny Global, we're on a mission to make fertility, pregnancy, and family-forming care accessible worldwide. As part of Progyny Inc., we combine world-class clinical expertise with groundbreaking technology to deliver inclusive, culturally competent support for families everywhere. Now, we're expanding globally and we're hiring a visionary Commercial Director to lead the charge. Your Mission As our Commercial Director, Global, you'll be at the forefront of our international growth, driving revenue, building client relationships, and shaping the go-to-market strategy beyond the U.S. Reporting directly to our General Manager for Global Markets, you'll lead a talented commercial team across regions and ensure a world-class experience for our international clients. Tasks Drive Growth & Revenue Own global revenue targets and scale member/client growth in key markets Lead strategic relationships with global clients, ensuring exceptional service delivery Align global and U.S. commercial strategies for a seamless client experience Build & Scale Sales Strategy Co-develop our go-to-market strategy with the GM of Global Markets Implement forecasting/reporting aligned with U.S. HQ Partner with marketing and product to tailor outreach for local markets Lead & Inspire Teams Manage and grow a global sales organization, including SDRs and sales managers Oversee client success across international markets, ensuring consistency and quality Collaborate with global leadership to meet shared business objectives Requirements 10+ years of experience in commercial leadership, business development, or sales 5+ years in a senior leadership role, ideally in B2B SaaS, digital health, or benefits Proven track record of owning international revenue and launching GTM strategies Skilled in enterprise sales, client lifecycle ownership, and team development Excellent communicator with executive-level influence and negotiation skills Experience working cross-functionally across regions and departments Proficient in CRM tools like Salesforce or Hubspot and performance analytics Bachelor's degree required; MBA or equivalent is a plus Willingness to travel between London and Berlin monthly Benefits Competitive salary Access to the Progyny Global platform + €5,000 family-building benefit 1:1 mental health sessions & wellness support via Nilo Health Gym membership discount remote work model ️ 8 weeks/year remote from anywhere Inclusive, mission-driven culture built on care, collaboration, and innovation This is a full time role based in the UK. We believe that great leaders come from diverse backgrounds. If you're passionate about global growth, meaningful work, and inclusive care, we'd love to hear from you.
Jul 23, 2025
Full time
Who We Are At Progyny Global, we're on a mission to make fertility, pregnancy, and family-forming care accessible worldwide. As part of Progyny Inc., we combine world-class clinical expertise with groundbreaking technology to deliver inclusive, culturally competent support for families everywhere. Now, we're expanding globally and we're hiring a visionary Commercial Director to lead the charge. Your Mission As our Commercial Director, Global, you'll be at the forefront of our international growth, driving revenue, building client relationships, and shaping the go-to-market strategy beyond the U.S. Reporting directly to our General Manager for Global Markets, you'll lead a talented commercial team across regions and ensure a world-class experience for our international clients. Tasks Drive Growth & Revenue Own global revenue targets and scale member/client growth in key markets Lead strategic relationships with global clients, ensuring exceptional service delivery Align global and U.S. commercial strategies for a seamless client experience Build & Scale Sales Strategy Co-develop our go-to-market strategy with the GM of Global Markets Implement forecasting/reporting aligned with U.S. HQ Partner with marketing and product to tailor outreach for local markets Lead & Inspire Teams Manage and grow a global sales organization, including SDRs and sales managers Oversee client success across international markets, ensuring consistency and quality Collaborate with global leadership to meet shared business objectives Requirements 10+ years of experience in commercial leadership, business development, or sales 5+ years in a senior leadership role, ideally in B2B SaaS, digital health, or benefits Proven track record of owning international revenue and launching GTM strategies Skilled in enterprise sales, client lifecycle ownership, and team development Excellent communicator with executive-level influence and negotiation skills Experience working cross-functionally across regions and departments Proficient in CRM tools like Salesforce or Hubspot and performance analytics Bachelor's degree required; MBA or equivalent is a plus Willingness to travel between London and Berlin monthly Benefits Competitive salary Access to the Progyny Global platform + €5,000 family-building benefit 1:1 mental health sessions & wellness support via Nilo Health Gym membership discount remote work model ️ 8 weeks/year remote from anywhere Inclusive, mission-driven culture built on care, collaboration, and innovation This is a full time role based in the UK. We believe that great leaders come from diverse backgrounds. If you're passionate about global growth, meaningful work, and inclusive care, we'd love to hear from you.
3 billion people across the world work in frontline jobs. Yet, despite rising costs and staff shortages, frontline organisations are still left to choose between paper, Excel, and WhatsApp, or decade-old workforce management solutions to take care of the most important part of their businesses - their people. Enter Sona: the next generation of AI-native, frontline workforce management. We've built an end-to-end platform covering Scheduling, HR, Payroll, and Communications that gives the largest frontline organisations everything they need to staff more intelligently and empower their teams. In under 4 years, we've already made a deep impact on the lives of over 100k frontline workers and the operation of their organisations, grown the team to 110+, and secured over $50M in funding from notable VC's, including Felicis, Northzone, Gradient Ventures (Google), SpeedInvest, Antler, and Notion Capital, plus notable angels like Tom Blomfield (Monzo). It's a hugely exciting time to be joining the team as we're still small enough that you'll have a significant impact on the company's growth trajectory and culture, yet large enough to have a great structure, experienced leaders and world-class benefits in place. More on working at Sona here . About the Role We're looking for an experienced and strategic Sales Manager to lead our high-performing team of Account Executives as we enter our next stage of growth. This is a unique opportunity to join a fast-scaling business and help shape the structure, processes, and culture of the sales organisation. You'll be responsible for empowering your team to perform at their best through thoughtful coaching, clear goal-setting, and a strong culture of accountability and motivation. You'll play a pivotal role in ensuring the team is set up to scale sustainably. Our ideal Sales Manager is a data-driven, hands-on leader who thrives in a high-growth environment, brings structure without bureaucracy, and is passionate about coaching others to reach their full potential. Responsibilities You will own the following areas: Team Coaching & Development Act as a mentor and coach to AEs, driving skill development, confidence, and performance. Deliver regular, actionable feedback and structured training to ensure continuous growth. Data-Driven Decision Making Leverage performance metrics, pipeline analysis, and CRM data to guide team strategy. Own forecasting with a high level of accuracy; identify trends and implement adjustments proactively. At the same time, willing to roll up your sleeves and be hands on in deals and sales processes. This includes attending client meetings, marketing events and developing your professional network. Strategic Prioritisation Ruthlessly prioritise time, resources, and focus to align with business objectives and highest-impact opportunities. Remove blockers and streamline processes to maximise AE productivity and outcomes. Culture, Communication & Motivation Foster open, honest, and inspiring communication across the team. Set a clear vision and rally the team around common goals, driving motivation and accountability. Create a culture of psychological safety, ownership, and autonomy for all team members whilst maintaining standards of excellence and continuous improvement. Champion a supportive environment where AEs feel secure to take initiative and push boundaries. Requirements Proven experience leading high-performing B2B sales teams in a fast moving, start up or scale up environment, ideally in a SaaS or tech environment. Demonstrable track record of coaching and developing individual contributors into top performers. Deep understanding of sales metrics, pipeline management, and forecasting tools (e.g., Salesforce, HubSpot). Exceptional communicator, capable of influencing and aligning cross-functional teams. Strong prioritisation and time management skills with a bias for action. Empathetic leadership style with a passion for growing others and fostering team culture. Familiarity with sales methodologies such as Command of the Message, Challenger and MEDDPICC. Benefits Base salary £100k - £120k + Double Commission (OTE £200k - £240k) Hybrid - 2 days a week in the London office (Weds & Thurs) Share options 35 days annual leave (25 days standard plus 10 flexible public holiday days) Extra day of leave for every year of service Pension contributions matched up to 5% Comprehensive health insurance Enhanced parental leave & pay Co-working space stipend for those based outside London Bi-annual all expenses paid team retreats The latest Macbook and equipment budget for your home office Professional development budget Unlimited free books Note: this represents a typical benefits package for a UK-based, full-time employee. Exact details may vary based on location and employment type but we try to be as fair as possible to all of our team members. Please ask your contact in the Talent team to clarify the available benefits for you.
Jul 23, 2025
Full time
3 billion people across the world work in frontline jobs. Yet, despite rising costs and staff shortages, frontline organisations are still left to choose between paper, Excel, and WhatsApp, or decade-old workforce management solutions to take care of the most important part of their businesses - their people. Enter Sona: the next generation of AI-native, frontline workforce management. We've built an end-to-end platform covering Scheduling, HR, Payroll, and Communications that gives the largest frontline organisations everything they need to staff more intelligently and empower their teams. In under 4 years, we've already made a deep impact on the lives of over 100k frontline workers and the operation of their organisations, grown the team to 110+, and secured over $50M in funding from notable VC's, including Felicis, Northzone, Gradient Ventures (Google), SpeedInvest, Antler, and Notion Capital, plus notable angels like Tom Blomfield (Monzo). It's a hugely exciting time to be joining the team as we're still small enough that you'll have a significant impact on the company's growth trajectory and culture, yet large enough to have a great structure, experienced leaders and world-class benefits in place. More on working at Sona here . About the Role We're looking for an experienced and strategic Sales Manager to lead our high-performing team of Account Executives as we enter our next stage of growth. This is a unique opportunity to join a fast-scaling business and help shape the structure, processes, and culture of the sales organisation. You'll be responsible for empowering your team to perform at their best through thoughtful coaching, clear goal-setting, and a strong culture of accountability and motivation. You'll play a pivotal role in ensuring the team is set up to scale sustainably. Our ideal Sales Manager is a data-driven, hands-on leader who thrives in a high-growth environment, brings structure without bureaucracy, and is passionate about coaching others to reach their full potential. Responsibilities You will own the following areas: Team Coaching & Development Act as a mentor and coach to AEs, driving skill development, confidence, and performance. Deliver regular, actionable feedback and structured training to ensure continuous growth. Data-Driven Decision Making Leverage performance metrics, pipeline analysis, and CRM data to guide team strategy. Own forecasting with a high level of accuracy; identify trends and implement adjustments proactively. At the same time, willing to roll up your sleeves and be hands on in deals and sales processes. This includes attending client meetings, marketing events and developing your professional network. Strategic Prioritisation Ruthlessly prioritise time, resources, and focus to align with business objectives and highest-impact opportunities. Remove blockers and streamline processes to maximise AE productivity and outcomes. Culture, Communication & Motivation Foster open, honest, and inspiring communication across the team. Set a clear vision and rally the team around common goals, driving motivation and accountability. Create a culture of psychological safety, ownership, and autonomy for all team members whilst maintaining standards of excellence and continuous improvement. Champion a supportive environment where AEs feel secure to take initiative and push boundaries. Requirements Proven experience leading high-performing B2B sales teams in a fast moving, start up or scale up environment, ideally in a SaaS or tech environment. Demonstrable track record of coaching and developing individual contributors into top performers. Deep understanding of sales metrics, pipeline management, and forecasting tools (e.g., Salesforce, HubSpot). Exceptional communicator, capable of influencing and aligning cross-functional teams. Strong prioritisation and time management skills with a bias for action. Empathetic leadership style with a passion for growing others and fostering team culture. Familiarity with sales methodologies such as Command of the Message, Challenger and MEDDPICC. Benefits Base salary £100k - £120k + Double Commission (OTE £200k - £240k) Hybrid - 2 days a week in the London office (Weds & Thurs) Share options 35 days annual leave (25 days standard plus 10 flexible public holiday days) Extra day of leave for every year of service Pension contributions matched up to 5% Comprehensive health insurance Enhanced parental leave & pay Co-working space stipend for those based outside London Bi-annual all expenses paid team retreats The latest Macbook and equipment budget for your home office Professional development budget Unlimited free books Note: this represents a typical benefits package for a UK-based, full-time employee. Exact details may vary based on location and employment type but we try to be as fair as possible to all of our team members. Please ask your contact in the Talent team to clarify the available benefits for you.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Are you a strategic thinker with a passion for building scalable capabilities and delivering transformative technology solutions? We're seeking a dynamic and forward-thinking Senior Manager of Capabilities and Solutions to lead the development of enterprise-wide capabilities and high-impact digital solutions that power business growth and operational excellence. In this strategic role, you will be at the forefront of innovation - driving digital transformation, shaping the capabilities roadmap and delivering solutions that enable B2B commercial teams to scale efficiently and effectively. You'll collaborate closely with senior leadership, technology, operations, and go-to-market teams to align initiatives with business priorities, unlock new value streams, and future-proof the organization through cutting-edge capabilities. What You'll Do Enterprise Technology Strategy Spearhead the identification, prioritization, and implementation of enterprise-wide capabilities including AI/ML, cloud computing, automation, and data platforms to drive sustainable business growth and digital transformation. Shape and influence long-term strategic planning by delivering forward-looking requirements and insights into emerging technology trends and solution opportunities. Act as a strategic liaison between business stakeholders and technical teams, ensuring seamless alignment between business objectives and technology execution to maintain agility, innovation, and competitive advantage. Drive Innovation & Enterprise Transformation Conduct comprehensive assessments of current organizational capabilities to identify gaps, inefficiencies, and opportunities for enhancement. Design and deliver scalable, end-to-end solutions that address complex business challenges, elevate customer experiences, and unlock new value streams. Champion enterprise CRM business transformation initiatives, including collaboration with product and technical teams on Salesforce strategy, implementation, and adoption to modernize user experiences, engagement, and operational efficiency. Lead the full lifecycle of capability and solution development-from ideation and design through implementation and continuous optimization. Cross-Functional Leadership Forge strong partnerships across technology, sales, operations, and vendor ecosystems to co-create solutions that align with strategic business goals, market dynamics, and technical feasibility. Facilitate cross-functional collaboration to ensure cohesive execution of initiatives and maximize enterprise impact. Performance Management & Capability Optimization Develop and implement robust frameworks and tools to assess capability maturity, performance, and business value realization. Define and track key performance indicators (KPIs), adoption metrics, and success criteria to drive continuous improvement and ensure measurable outcomes. Foster a culture of innovation, accountability, and excellence through data-driven decision-making and iterative optimization. What We're Looking For 8+ years of experience in technology strategy, operations, consulting, enterprise solutions, or product management roles Bachelor's degree in Business, Computer Science, Engineering, or related field (Master's or MBA preferred) Experience working with product and technical teams leading CRM business transformation initiatives (e.g., Salesforce) Proven leadership in testing and scaling technical capabilities across large organizations Understanding of cloud platforms, APIs, data architecture, and software development practices Strong business acumen with the ability to translate strategy into actionable solutions Exceptional communication, stakeholder management, and analytical skills Demonstrated track record leading cross-functional initiatives and delivering impactful solutions Strong analytical, problem-solving, and project management skills. Experience with Agile methodologies and innovation frameworks. Ability to work in a fast-paced, matrixed environment. Knowledge of enterprise architecture, AI/ML, cybersecurity, SaaS models Familiarity with tools like Jira, Confluence, Figma, Miro, or Tableau. Why Join Us? • Lead strategic initiatives at the intersection of technology and business. • Work with a high-performing, collaborative team in fast paced environment. • A culture that values innovation, ownership, and continuous learning. • Competitive compensation, equity, and benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Jul 23, 2025
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Are you a strategic thinker with a passion for building scalable capabilities and delivering transformative technology solutions? We're seeking a dynamic and forward-thinking Senior Manager of Capabilities and Solutions to lead the development of enterprise-wide capabilities and high-impact digital solutions that power business growth and operational excellence. In this strategic role, you will be at the forefront of innovation - driving digital transformation, shaping the capabilities roadmap and delivering solutions that enable B2B commercial teams to scale efficiently and effectively. You'll collaborate closely with senior leadership, technology, operations, and go-to-market teams to align initiatives with business priorities, unlock new value streams, and future-proof the organization through cutting-edge capabilities. What You'll Do Enterprise Technology Strategy Spearhead the identification, prioritization, and implementation of enterprise-wide capabilities including AI/ML, cloud computing, automation, and data platforms to drive sustainable business growth and digital transformation. Shape and influence long-term strategic planning by delivering forward-looking requirements and insights into emerging technology trends and solution opportunities. Act as a strategic liaison between business stakeholders and technical teams, ensuring seamless alignment between business objectives and technology execution to maintain agility, innovation, and competitive advantage. Drive Innovation & Enterprise Transformation Conduct comprehensive assessments of current organizational capabilities to identify gaps, inefficiencies, and opportunities for enhancement. Design and deliver scalable, end-to-end solutions that address complex business challenges, elevate customer experiences, and unlock new value streams. Champion enterprise CRM business transformation initiatives, including collaboration with product and technical teams on Salesforce strategy, implementation, and adoption to modernize user experiences, engagement, and operational efficiency. Lead the full lifecycle of capability and solution development-from ideation and design through implementation and continuous optimization. Cross-Functional Leadership Forge strong partnerships across technology, sales, operations, and vendor ecosystems to co-create solutions that align with strategic business goals, market dynamics, and technical feasibility. Facilitate cross-functional collaboration to ensure cohesive execution of initiatives and maximize enterprise impact. Performance Management & Capability Optimization Develop and implement robust frameworks and tools to assess capability maturity, performance, and business value realization. Define and track key performance indicators (KPIs), adoption metrics, and success criteria to drive continuous improvement and ensure measurable outcomes. Foster a culture of innovation, accountability, and excellence through data-driven decision-making and iterative optimization. What We're Looking For 8+ years of experience in technology strategy, operations, consulting, enterprise solutions, or product management roles Bachelor's degree in Business, Computer Science, Engineering, or related field (Master's or MBA preferred) Experience working with product and technical teams leading CRM business transformation initiatives (e.g., Salesforce) Proven leadership in testing and scaling technical capabilities across large organizations Understanding of cloud platforms, APIs, data architecture, and software development practices Strong business acumen with the ability to translate strategy into actionable solutions Exceptional communication, stakeholder management, and analytical skills Demonstrated track record leading cross-functional initiatives and delivering impactful solutions Strong analytical, problem-solving, and project management skills. Experience with Agile methodologies and innovation frameworks. Ability to work in a fast-paced, matrixed environment. Knowledge of enterprise architecture, AI/ML, cybersecurity, SaaS models Familiarity with tools like Jira, Confluence, Figma, Miro, or Tableau. Why Join Us? • Lead strategic initiatives at the intersection of technology and business. • Work with a high-performing, collaborative team in fast paced environment. • A culture that values innovation, ownership, and continuous learning. • Competitive compensation, equity, and benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Ever wondered if your employer is monitoring your work computer? Organizations make huge investments every year to keep their laptops and servers online, secure, compliant, and usable from anywhere. This is called "device management". You can read more about the company in our handbook , which is public and open to the world. tldr; Fleet Device Management Inc. is a recently-funded Series A startup founded and backed by the same people who created osquery, the leading open source security agent. Today, osquery is installed on millions of laptops and servers, and it is especially popular with enterprise IT and security teams . Your primary responsibilities ️ Help present and demonstrate the value of Fleet's open-source software to mid-sized organizations, supporting win-win commercial conversations. Support and gradually take ownership of the sales process for customers with 300-700 employees, working closely with senior team members as you grow. ️ Connect with customers-online or occasionally in person-to better understand their goals and recommend Fleet solutions that fit. Collaborate with Solutions Consultants to understand customer needs and technical requirements, and help remove blockers to deliver value. Use available tools and guidance to analyze prospect needs and identify helpful trends or signals. Represent Fleet at events, on social media, and in conversations with prospects to build awareness and trust. Build and maintain relationships with customers, partnering with Customer Success to spot opportunities for expansion. Follow processes to qualify and progress opportunities to best help prospects solve problems. ️ Use Salesforce and other tools to track your work, organize your pipeline, and support team visibility. Share customer feedback with Product, Design, and Engineering teams to help improve our product. Partner with Marketing to support campaigns and outreach efforts aimed at growing pipeline and hitting goals. Contribute to ongoing improvements in our playbooks, handbook, and sales processes. If most of these qualities sound like you, we would love to chat and see if we're a good fit. 1-2 years of experience in a customer-facing or sales-related role, or strong interest in moving into technical sales. Excellent communication skills and the ability to build rapport quickly with both technical and non-technical people. Strong technical curiosity-you love figuring out how things work and helping others do the same. Familiarity with tools like Slack, Google Workspace, or CRM systems (like Salesforce) is helpful, but not required. You're a motivated self-starter, eager to grow your skills in a fast-paced, supportive environment. Comfortable talking to a wide range of stakeholders, from engineers to executives. Thrive in a complex, fast-paced, results-driven environment with the ability to pivot to organizational changes easily. You know how to manage your time and priorities between leads, complex sales opportunities, difficult escalations, challenging procurement processes, and other day-to-day responsibilities with the utmost care and organization. You care about delivering an outstanding customer experience and advocating for the customer's needs within Fleet. Bonus: Interest or experience with Fleet, osquery, MDM, endpoint security, or working with IT/security teams. "One of the best teams out there to go work for and help shape security platforms." The salary range for this role is $95,000 - $150,000. Fleet provides competitive compensation based on our compensation philosophy , as well as comprehensive benefits .
Jul 23, 2025
Full time
Ever wondered if your employer is monitoring your work computer? Organizations make huge investments every year to keep their laptops and servers online, secure, compliant, and usable from anywhere. This is called "device management". You can read more about the company in our handbook , which is public and open to the world. tldr; Fleet Device Management Inc. is a recently-funded Series A startup founded and backed by the same people who created osquery, the leading open source security agent. Today, osquery is installed on millions of laptops and servers, and it is especially popular with enterprise IT and security teams . Your primary responsibilities ️ Help present and demonstrate the value of Fleet's open-source software to mid-sized organizations, supporting win-win commercial conversations. Support and gradually take ownership of the sales process for customers with 300-700 employees, working closely with senior team members as you grow. ️ Connect with customers-online or occasionally in person-to better understand their goals and recommend Fleet solutions that fit. Collaborate with Solutions Consultants to understand customer needs and technical requirements, and help remove blockers to deliver value. Use available tools and guidance to analyze prospect needs and identify helpful trends or signals. Represent Fleet at events, on social media, and in conversations with prospects to build awareness and trust. Build and maintain relationships with customers, partnering with Customer Success to spot opportunities for expansion. Follow processes to qualify and progress opportunities to best help prospects solve problems. ️ Use Salesforce and other tools to track your work, organize your pipeline, and support team visibility. Share customer feedback with Product, Design, and Engineering teams to help improve our product. Partner with Marketing to support campaigns and outreach efforts aimed at growing pipeline and hitting goals. Contribute to ongoing improvements in our playbooks, handbook, and sales processes. If most of these qualities sound like you, we would love to chat and see if we're a good fit. 1-2 years of experience in a customer-facing or sales-related role, or strong interest in moving into technical sales. Excellent communication skills and the ability to build rapport quickly with both technical and non-technical people. Strong technical curiosity-you love figuring out how things work and helping others do the same. Familiarity with tools like Slack, Google Workspace, or CRM systems (like Salesforce) is helpful, but not required. You're a motivated self-starter, eager to grow your skills in a fast-paced, supportive environment. Comfortable talking to a wide range of stakeholders, from engineers to executives. Thrive in a complex, fast-paced, results-driven environment with the ability to pivot to organizational changes easily. You know how to manage your time and priorities between leads, complex sales opportunities, difficult escalations, challenging procurement processes, and other day-to-day responsibilities with the utmost care and organization. You care about delivering an outstanding customer experience and advocating for the customer's needs within Fleet. Bonus: Interest or experience with Fleet, osquery, MDM, endpoint security, or working with IT/security teams. "One of the best teams out there to go work for and help shape security platforms." The salary range for this role is $95,000 - $150,000. Fleet provides competitive compensation based on our compensation philosophy , as well as comprehensive benefits .
The basics This role pays £70k-£90k/year + equity. Kameron, our Senior Growth Engineer, is the hiring manager. We work from our office in Chancery Lane, London, Monday to Thursday. Fridays are work-from-home days. What are we building? Great people are working on overdrive to do a great job, but are held back because their inbox is failing them. We're building an AI Productivity tool that eliminates the admin burden for people who work client facing roles. Think real estate, consultants, recruiters - people who spend hours on emails, scheduling, and follow ups. Fyxer AI simplifies these tasks by organizing your inbox, drafting replies in your own voice, and taking crisp meeting notes. The best part? Unlike a lot of other AI tools, ours actually gets used. We've built the product so it requires little set up & nothing extra for users to learn. It works directly inside Outlook, Gmail, & Zoom. How's it going? Since our launch in May 2024, we've grown from $0 to $8 million in revenue, serving thousands of paying users. In February 2025, we raised a $10 million Series A to accelerate our path to $50 million in revenue-backed by top-tier investors including Marc Benioff (CEO of Salesforce) and 20VC. We spent Q4 2024 in San Francisco at HF0, the best AI startup accelerator in the world, learning from experts like the CEO of Instacart, Head of Applied Research at OpenAI and the Co-founder of Snowflake. We're now at the stage of hypergrowth and are looking for the best of the best. What we value: We believe small, passionate teams outperform big, unfocused ones every time. That's why we're highly selective about who joins us. We're looking for people who bring intensity, creativity, and genuine care to their work. You'll take on meaningful responsibilities from day one, with opportunities to grow faster than at most companies. We trust our team with real ownership and autonomy because that's how the best work happens. We hire T-shaped individuals who can own the entire product development lifecycle. Instead of just being given tickets to implement, you'll own a whole product: shaping the roadmap by thinking from first principles, looking at usage data, and speaking to customers-then architecting and implementing your ideas. What will I do? In short, you'll be expected to come up with and entirely own implementing your experiment ideas to improve product-led growth at Fyxer AI. Although you'll be working alongside other growth engineers, this role requires a lot of independence and self-management to come up with ideas and execute them. You'll use data from Metabase, BigQuery, and PostHog to generate new ideas, analyse your experiments, and prioritise your backlog. What does our ideal hire look like? Must have: Thorough understanding of TypeScript and React. Can function as a full-stack engineer (leaning heavily towards front-end development), working on both client and server-side code, answering data questions using SQL, and contributing to DevOps and CI/CD processes. Core growth skills including data analysis, UX design, and product development, combined with a passion for marketing and conversion psychology to ideate and build high-impact experiments. A sense of urgency and intensity in your work. Ideal: Worked at an early-stage tech company as an engineer ( Keen interest in LLMs, workflow automation, and AI agents. Previous experience as a growth engineer or as a software engineer in a growth team, or you've demonstrated through self-driven work any of the following: optimising customer journeys, building virality/seat expansion/referrals, or building revenue operations infrastructure. Knowledge of the typical B2B SaaS growth/revops stack-experimentation, CRM, segmentation tools. Our tech stack Broadly, we use a fairly typical serverless Typescript stack. It's not a requirement to have worked with every tool in this stack, but the more the better: Typescript for all production code Firestore as our production database Firebase Auth as our auth system Backend deployed on Firebase Functions, and making use of PubSub and Cloud Storage React frontend, using ShadCN for components, TailwindCSS for styling, React Query for state management Posthog for frontend analytics (events, sessions, feature flags, experiments) BigQuery as our data warehouse, with Metabase for data visualization. Production data and Posthog events both stream into it so data is in one place. Sentry and Google Cloud Logging for monitoring Github Actions for CI/CD The application process Submit your CV (no need for a cover letter). Initial call with someone from the Fyxer AI team to review your experience and motivation (20-30 mins). Experience interview with one of our growth engineers (30 mins). Practical interview (1hr): Wireframe an experiment and talk us through your thinking (30 mins). Live coding exercise (30 mins). Meet Richard, CEO (30 mins).
Jul 23, 2025
Full time
The basics This role pays £70k-£90k/year + equity. Kameron, our Senior Growth Engineer, is the hiring manager. We work from our office in Chancery Lane, London, Monday to Thursday. Fridays are work-from-home days. What are we building? Great people are working on overdrive to do a great job, but are held back because their inbox is failing them. We're building an AI Productivity tool that eliminates the admin burden for people who work client facing roles. Think real estate, consultants, recruiters - people who spend hours on emails, scheduling, and follow ups. Fyxer AI simplifies these tasks by organizing your inbox, drafting replies in your own voice, and taking crisp meeting notes. The best part? Unlike a lot of other AI tools, ours actually gets used. We've built the product so it requires little set up & nothing extra for users to learn. It works directly inside Outlook, Gmail, & Zoom. How's it going? Since our launch in May 2024, we've grown from $0 to $8 million in revenue, serving thousands of paying users. In February 2025, we raised a $10 million Series A to accelerate our path to $50 million in revenue-backed by top-tier investors including Marc Benioff (CEO of Salesforce) and 20VC. We spent Q4 2024 in San Francisco at HF0, the best AI startup accelerator in the world, learning from experts like the CEO of Instacart, Head of Applied Research at OpenAI and the Co-founder of Snowflake. We're now at the stage of hypergrowth and are looking for the best of the best. What we value: We believe small, passionate teams outperform big, unfocused ones every time. That's why we're highly selective about who joins us. We're looking for people who bring intensity, creativity, and genuine care to their work. You'll take on meaningful responsibilities from day one, with opportunities to grow faster than at most companies. We trust our team with real ownership and autonomy because that's how the best work happens. We hire T-shaped individuals who can own the entire product development lifecycle. Instead of just being given tickets to implement, you'll own a whole product: shaping the roadmap by thinking from first principles, looking at usage data, and speaking to customers-then architecting and implementing your ideas. What will I do? In short, you'll be expected to come up with and entirely own implementing your experiment ideas to improve product-led growth at Fyxer AI. Although you'll be working alongside other growth engineers, this role requires a lot of independence and self-management to come up with ideas and execute them. You'll use data from Metabase, BigQuery, and PostHog to generate new ideas, analyse your experiments, and prioritise your backlog. What does our ideal hire look like? Must have: Thorough understanding of TypeScript and React. Can function as a full-stack engineer (leaning heavily towards front-end development), working on both client and server-side code, answering data questions using SQL, and contributing to DevOps and CI/CD processes. Core growth skills including data analysis, UX design, and product development, combined with a passion for marketing and conversion psychology to ideate and build high-impact experiments. A sense of urgency and intensity in your work. Ideal: Worked at an early-stage tech company as an engineer ( Keen interest in LLMs, workflow automation, and AI agents. Previous experience as a growth engineer or as a software engineer in a growth team, or you've demonstrated through self-driven work any of the following: optimising customer journeys, building virality/seat expansion/referrals, or building revenue operations infrastructure. Knowledge of the typical B2B SaaS growth/revops stack-experimentation, CRM, segmentation tools. Our tech stack Broadly, we use a fairly typical serverless Typescript stack. It's not a requirement to have worked with every tool in this stack, but the more the better: Typescript for all production code Firestore as our production database Firebase Auth as our auth system Backend deployed on Firebase Functions, and making use of PubSub and Cloud Storage React frontend, using ShadCN for components, TailwindCSS for styling, React Query for state management Posthog for frontend analytics (events, sessions, feature flags, experiments) BigQuery as our data warehouse, with Metabase for data visualization. Production data and Posthog events both stream into it so data is in one place. Sentry and Google Cloud Logging for monitoring Github Actions for CI/CD The application process Submit your CV (no need for a cover letter). Initial call with someone from the Fyxer AI team to review your experience and motivation (20-30 mins). Experience interview with one of our growth engineers (30 mins). Practical interview (1hr): Wireframe an experiment and talk us through your thinking (30 mins). Live coding exercise (30 mins). Meet Richard, CEO (30 mins).
Role : Enterprise Architect- Applications Job type : Permanent, full-time Salary : £115K Industry - Music - Music Rights Management, Copyright Location : London - Hybrid (2-3 days per week in office) Team : Enterprise Architecture Purpose : Our client is seeking an experienced Enterprise Architect focusing on Applications to develop the applications strategy, roadmaps, and architecture, playing a crucial role in delivering business and technology strategies. Sitting within the Enterprise Architecture team, you will be responsible for translating the business strategy and business architecture into an applications strategy and roadmaps with supporting artefacts e.g. architectural landscapes, insights, principles and standards. You will collaborate closely with stakeholders, including the executive team (ELT), senior leadership team (SLT), other enterprise architects, business architects, analysts & product owners, project managers and engineers. The EA team has overall responsibility for all of the business systems, covering technologies including Oracle, Microsoft, Salesforce and MuleSoft, both Cloud-based and on-premise. Responsibilities : •Collaborate with Enterprise Architecture and stakeholders to define future strategies, roadmaps, and plans. •Design and maintain conceptual/logical application landscapes focused on performance, scalability, and integrity. •Develop and manage corporate taxonomies and application glossaries. •Evaluate and recommend application technologies based on performance, scalability, and cost. •Oversee application implementations and ensure alignment with architectural standards. •Define application principles and standards, and measure compliance. •Produce and maintain architecture documentation to support decision-making and solution design. •Govern enterprise architecture assets-standards, models, policies-in a secure, version-controlled repository. •Partner with technical and non-technical teams to understand data needs across systems (e.g., CRM, Finance, HR). •Participate in governance groups and project boards, offering architectural recommendations. •Provide guidance on application usage, optimisation, and exploitation. •Support business case development to enhance application assets and publicise delivered benefits. •Track technology trends to inform future platform development. •Support Solution and Technical Architects in their activities. Experience : •Proven success in a similar role, with the ability to drive strategy, innovation, and delivery •Broad technology knowledge: Oracle, Microsoft, Cloud, databases, APIs, web services. •Proficient in architectural modelling using languages such as UML and ArchiMate. •Experienced with architectural tools offering modelling and repository capabilities (preferably Bizzdesign). •Strong understanding of databases (SQL Server, Oracle, MySQL), data flows, ERDs, data mapping, and data classifications (e.g., master vs. transactional). •Broad knowledge of enterprise systems such as CRM, Finance, HR, and integration platforms. •Strategic leader with a strong track record of delivering practical, value-driven solutions. •Experienced in modernising legacy application estates using scalable methods (e.g., microservices for differentiating capabilities). •Skilled in applying pragmatic, right-sized governance and assurance to support delivery. •Strong negotiator and problem solver with a practical, outcome-focused mindset. •Keeps up to date with industry trends, best practices, and emerging technologies. •Collaborative team player, effective across both technical and business domains. •Excellent communicator, capable of influencing stakeholders at all levels. •Effective change agent, driving impactful, organisation-wide improvements. Benefits : •Flexibility at the start, middle and end of your working day •25 days holiday entitlement with the option to top up twice annually up to a maximum of 30 days •Work from anywhere in the world, for up to 8 weeks of the year •A range of family friendly leave including enhanced maternity & paternity, grandparent, fertility, reproductive and menopause support •Other benefits, including retail discounts, time off to volunteer with charity partners, gym discounts and the option to spread the cost of travel into the office via a season ticket loan or bicycle loan.
Jul 23, 2025
Full time
Role : Enterprise Architect- Applications Job type : Permanent, full-time Salary : £115K Industry - Music - Music Rights Management, Copyright Location : London - Hybrid (2-3 days per week in office) Team : Enterprise Architecture Purpose : Our client is seeking an experienced Enterprise Architect focusing on Applications to develop the applications strategy, roadmaps, and architecture, playing a crucial role in delivering business and technology strategies. Sitting within the Enterprise Architecture team, you will be responsible for translating the business strategy and business architecture into an applications strategy and roadmaps with supporting artefacts e.g. architectural landscapes, insights, principles and standards. You will collaborate closely with stakeholders, including the executive team (ELT), senior leadership team (SLT), other enterprise architects, business architects, analysts & product owners, project managers and engineers. The EA team has overall responsibility for all of the business systems, covering technologies including Oracle, Microsoft, Salesforce and MuleSoft, both Cloud-based and on-premise. Responsibilities : •Collaborate with Enterprise Architecture and stakeholders to define future strategies, roadmaps, and plans. •Design and maintain conceptual/logical application landscapes focused on performance, scalability, and integrity. •Develop and manage corporate taxonomies and application glossaries. •Evaluate and recommend application technologies based on performance, scalability, and cost. •Oversee application implementations and ensure alignment with architectural standards. •Define application principles and standards, and measure compliance. •Produce and maintain architecture documentation to support decision-making and solution design. •Govern enterprise architecture assets-standards, models, policies-in a secure, version-controlled repository. •Partner with technical and non-technical teams to understand data needs across systems (e.g., CRM, Finance, HR). •Participate in governance groups and project boards, offering architectural recommendations. •Provide guidance on application usage, optimisation, and exploitation. •Support business case development to enhance application assets and publicise delivered benefits. •Track technology trends to inform future platform development. •Support Solution and Technical Architects in their activities. Experience : •Proven success in a similar role, with the ability to drive strategy, innovation, and delivery •Broad technology knowledge: Oracle, Microsoft, Cloud, databases, APIs, web services. •Proficient in architectural modelling using languages such as UML and ArchiMate. •Experienced with architectural tools offering modelling and repository capabilities (preferably Bizzdesign). •Strong understanding of databases (SQL Server, Oracle, MySQL), data flows, ERDs, data mapping, and data classifications (e.g., master vs. transactional). •Broad knowledge of enterprise systems such as CRM, Finance, HR, and integration platforms. •Strategic leader with a strong track record of delivering practical, value-driven solutions. •Experienced in modernising legacy application estates using scalable methods (e.g., microservices for differentiating capabilities). •Skilled in applying pragmatic, right-sized governance and assurance to support delivery. •Strong negotiator and problem solver with a practical, outcome-focused mindset. •Keeps up to date with industry trends, best practices, and emerging technologies. •Collaborative team player, effective across both technical and business domains. •Excellent communicator, capable of influencing stakeholders at all levels. •Effective change agent, driving impactful, organisation-wide improvements. Benefits : •Flexibility at the start, middle and end of your working day •25 days holiday entitlement with the option to top up twice annually up to a maximum of 30 days •Work from anywhere in the world, for up to 8 weeks of the year •A range of family friendly leave including enhanced maternity & paternity, grandparent, fertility, reproductive and menopause support •Other benefits, including retail discounts, time off to volunteer with charity partners, gym discounts and the option to spread the cost of travel into the office via a season ticket loan or bicycle loan.
Location: Yorkshire, UK (Hybrid working available) Hours: Monday to Friday, 7:30am - 4:30pm (Early finish Fridays at 2:00pm) Salary: Negotiable Benefits: Fully negotiable package based on experience Flexible working Senior Leadership opportunity Car or Car allowance Are you a commercially-driven leader ready to own strategy, drive growth and shape the future of a dynamic, fast-scaling business? An exiting opportunity has arisen for an experienced and inspirational Sales & Marketing Director to join a specialist manufacturer and packaging solutions provider in the healthcare, pharma and consumer wellness space. This is a pivotal board-level appointment in a business poised for significant expansion, both in the UK and internationally. This business has built a reputation for precision, quality and innovation and now seeks a commercially astute leader who can unite sales and marketing under one cohesive, high-performing strategy. The Role This is more than a functional leadership role, it's a chance to transform a growing business into a category leader. Reporting directly to the Managing Director and sitting on the Senior Leadership Team, you'll take full ownership of all commercial growth activity across UK and international markets. With responsibility for a team of 2 direct and 11 indirect reports across sales, marketing and customer experience, you will lead the evolution of the go-to-market strategy, strengthen brand positioning, build scalable revenue streams, and ensure performance through clear KPIs and team enablement. This is a highly visible role requiring board-level credibility, people-first leadership, and strong financial acumen. Key Responsibilities Define and implement the commercial strategy to achieve aggressive growth targets Align sales, marketing and product functions to ensure speed to market and value-led offerings Lead international business development and expand into new verticals and regions Elevate brand visibility and reputation through high-impact content, digital marketing, and PR Oversee campaign ROI, digital performance and inbound lead generation via CRM & automation Own strategic account development and ensure exceptional customer retention Drive sales performance, accountability and CRM adoption (Salesforce) Coach and mentor high-potential team members and ensure a culture of learning and execution Collaborate cross-functionally with NPD, supply chain, and compliance to deliver margin and innovation What We're Looking For Proven track record as a senior commercial leader (Sales, Marketing, or both) in a growth-oriented business Strong second-line leadership and experience influencing at shareholder and investor level Strategic mindset with the ability to develop and implement complex multi-channel plans Deep understanding of modern sales methodologies and marketing best practices Experience within a regulated, product-based or manufacturing environment preferred Confident with data and comfortable with full P&L or balance sheet conversations High emotional intelligence, exceptional communicator, and able to "light up a room" Able to travel UK-wide and occasionally in Europe Why Apply? Be part of a transformation journey in a high-growth, niche sector Shape a legacy brand into a modern, digitally enabled market leader Real influence at board level with a clear path to future executive leadership Flexible working, strong leadership backing, and full autonomy to deliver change If you're a forward-thinking commercial leader looking to build something significant, from brand to bottom line, this role offers a rare opportunity to lead at pace, with purpose and impact!
Jul 23, 2025
Full time
Location: Yorkshire, UK (Hybrid working available) Hours: Monday to Friday, 7:30am - 4:30pm (Early finish Fridays at 2:00pm) Salary: Negotiable Benefits: Fully negotiable package based on experience Flexible working Senior Leadership opportunity Car or Car allowance Are you a commercially-driven leader ready to own strategy, drive growth and shape the future of a dynamic, fast-scaling business? An exiting opportunity has arisen for an experienced and inspirational Sales & Marketing Director to join a specialist manufacturer and packaging solutions provider in the healthcare, pharma and consumer wellness space. This is a pivotal board-level appointment in a business poised for significant expansion, both in the UK and internationally. This business has built a reputation for precision, quality and innovation and now seeks a commercially astute leader who can unite sales and marketing under one cohesive, high-performing strategy. The Role This is more than a functional leadership role, it's a chance to transform a growing business into a category leader. Reporting directly to the Managing Director and sitting on the Senior Leadership Team, you'll take full ownership of all commercial growth activity across UK and international markets. With responsibility for a team of 2 direct and 11 indirect reports across sales, marketing and customer experience, you will lead the evolution of the go-to-market strategy, strengthen brand positioning, build scalable revenue streams, and ensure performance through clear KPIs and team enablement. This is a highly visible role requiring board-level credibility, people-first leadership, and strong financial acumen. Key Responsibilities Define and implement the commercial strategy to achieve aggressive growth targets Align sales, marketing and product functions to ensure speed to market and value-led offerings Lead international business development and expand into new verticals and regions Elevate brand visibility and reputation through high-impact content, digital marketing, and PR Oversee campaign ROI, digital performance and inbound lead generation via CRM & automation Own strategic account development and ensure exceptional customer retention Drive sales performance, accountability and CRM adoption (Salesforce) Coach and mentor high-potential team members and ensure a culture of learning and execution Collaborate cross-functionally with NPD, supply chain, and compliance to deliver margin and innovation What We're Looking For Proven track record as a senior commercial leader (Sales, Marketing, or both) in a growth-oriented business Strong second-line leadership and experience influencing at shareholder and investor level Strategic mindset with the ability to develop and implement complex multi-channel plans Deep understanding of modern sales methodologies and marketing best practices Experience within a regulated, product-based or manufacturing environment preferred Confident with data and comfortable with full P&L or balance sheet conversations High emotional intelligence, exceptional communicator, and able to "light up a room" Able to travel UK-wide and occasionally in Europe Why Apply? Be part of a transformation journey in a high-growth, niche sector Shape a legacy brand into a modern, digitally enabled market leader Real influence at board level with a clear path to future executive leadership Flexible working, strong leadership backing, and full autonomy to deliver change If you're a forward-thinking commercial leader looking to build something significant, from brand to bottom line, this role offers a rare opportunity to lead at pace, with purpose and impact!
Partner Experience Business Analysis Manager Business Systems London Full time 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience-combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. We are seeking for a Business Analysis Managerwith extensive expertise in Salesforce technologies and Partner Relationship Management (PRM) to lead the design, implementation, and optimization of our global partner ecosystem. The ideal candidate will have a proven track record of managing complex partner programs, including recruitment, onboarding, registration, support, self-ordering, billing, and marketing. This role will leverage Salesforce Sales Cloud, CPQ, and Experience Cloud to deliver scalable and innovative solutions for our global partner network. Key Responsibilities: Strategic Leadership: Act as the primary functional lead for PRM initiatives, driving the design and implementation of Salesforce Experience Cloud portals tailored for global partner ecosystems. Define and document the architecture for PRM portals, including user roles, permissions, sharing rules, and data visibility. Ensure alignment with industry best practices and Salesforce platform capabilities. Partner Portal Management: Lead the configuration and optimization of Salesforce Experience Cloud portals for partner onboarding, registration, enablement, and self-service capabilities. Manage complex partner lifecycle processes, including recruitment, accreditation, performance tracking, and partner tiering. Implement and maintain advanced PRM features such as deal registration, lead distribution, partner ordering, partner billing, and partner marketing programs. Requirement Gathering & Solution Design: Collaborate with global business stakeholders to gather and document PRM-specific requirements, including partner hierarchies, tiering, and performance tracking. Translate business needs into functional specifications, user stories, and process flows. Conduct workshops and interviews with business teams to identify pain points and recommend process improvements. Configure Salesforce Sales Cloud, CPQ, and Experience Cloud to support partner ordering, billing, and marketing processes. Leverage Salesforce features like Opportunity Splits, Campaign Influence, and Partner Roles to enhance partner collaboration and performance tracking. Integrate third-party tools (e.g., Marketing Cloud, Tableau) for advanced data analysis, reporting, and partner engagement. Provide guidance and mentorship to junior team members, ensuring alignment with project goals and best practices. Act as a subject matter expert (SME) for PRM and Salesforce technologies, recommending enhancements and providing ongoing support to improve partner experiences. Project Delivery & Support: Act as the primary functional lead for PRM projects, coordinating with developers, architects, and administrators to ensure seamless implementation. Provide demos of new functionality to stakeholders and support User Acceptance Testing (UAT), business testing, and post-production support. Ensure scalability and maintainability of PRM portals by adhering to Salesforce best practices. Data Analysis & Reporting: Analyze partner performance data and generate actionable insights to improve partner engagement and program effectiveness. Develop and maintain dashboards and reports to track key partner metrics, such as deal registration, order fulfillment, and billing accuracy. Work within Agile and Scrum frameworks to deliver PRM solutions in iterative sprints. Participate in sprint planning, grooming sessions, and retrospectives to ensure alignment with project goals. Additional Responsibilities: Collaborate with Product Managers to align PRM initiatives with the overall product roadmap and business strategy. Serve as a bridge between the product team and business stakeholders, managing expectations and maintaining alignment. Market & Competitive Analysis: Conduct ongoing market discovery and viability assessments to ensure the PRM solutions remain competitive and aligned with industry trends. Account for business value, economics, and budget considerations in PRM initiatives. Product Marketing & OCM: Develop product marketing strategies and organizational change management (OCM) plans to ensure successful adoption of PRM solutions. Accountable for achieving product-market fit for PRM solutions. Required Skills & Experience: 10+ years of hands-on experience with Salesforce Sales Cloud, CPQ, and Experience Cloud. Proven experience in designing and implementing PRM portals for global partner ecosystems. Strong understanding of Salesforce CRM functionalities, including partner lifecycle management, deal registration, lead distribution, and performance tracking. Technical Skills: Familiarity with Salesforce Experience Cloud configuration, including branding, navigation, and personalized experiences using Experience Builder. Knowledge of Salesforce security models, sharing rules, and data access configurations specific to PRM portals. Experience with third-party tools like Marketing Cloud, Tableau, or similar platforms for data analysis and reporting is a plus. Certifications: Salesforce Certifications such as Salesforce Certified Administrator, Salesforce Experience Cloud Consultant, or Sales Cloud Consultant are highly desirable. Additional certifications in CPQ or Service Cloud are a plus. Soft Skills: Excellent communication and collaboration skills to work with global stakeholders and cross-functional teams. Strong problem-solving skills and the ability to take ownership of projects from start to finish. Ability to envision end-to-end impacts of functionality and build requirements accordingly. Education: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field. Preferred Qualifications: Experience in the SaaS industry, particularly in handling reseller order and billing processes for SaaS services. Familiarity with Agile and Scrum methodologies for IT project delivery. Knowledge of partner business plans, partner tiers, and partner lifecycle management in a global context. Why Join Us? Opportunity to work on cutting-edge Salesforce technologies and global partner ecosystems. Collaborative and innovative work environment with a focus on professional growth. Competitive compensation and benefits package. For a closer look into what life at 8x8 UK Ltd. is about check out our Instagram page. 8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to. Our Job Applicant Privacy Notice can be found here . Where communication empowers, collaboration inspires and work finds meaning.
Jul 22, 2025
Full time
Partner Experience Business Analysis Manager Business Systems London Full time 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience-combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. We are seeking for a Business Analysis Managerwith extensive expertise in Salesforce technologies and Partner Relationship Management (PRM) to lead the design, implementation, and optimization of our global partner ecosystem. The ideal candidate will have a proven track record of managing complex partner programs, including recruitment, onboarding, registration, support, self-ordering, billing, and marketing. This role will leverage Salesforce Sales Cloud, CPQ, and Experience Cloud to deliver scalable and innovative solutions for our global partner network. Key Responsibilities: Strategic Leadership: Act as the primary functional lead for PRM initiatives, driving the design and implementation of Salesforce Experience Cloud portals tailored for global partner ecosystems. Define and document the architecture for PRM portals, including user roles, permissions, sharing rules, and data visibility. Ensure alignment with industry best practices and Salesforce platform capabilities. Partner Portal Management: Lead the configuration and optimization of Salesforce Experience Cloud portals for partner onboarding, registration, enablement, and self-service capabilities. Manage complex partner lifecycle processes, including recruitment, accreditation, performance tracking, and partner tiering. Implement and maintain advanced PRM features such as deal registration, lead distribution, partner ordering, partner billing, and partner marketing programs. Requirement Gathering & Solution Design: Collaborate with global business stakeholders to gather and document PRM-specific requirements, including partner hierarchies, tiering, and performance tracking. Translate business needs into functional specifications, user stories, and process flows. Conduct workshops and interviews with business teams to identify pain points and recommend process improvements. Configure Salesforce Sales Cloud, CPQ, and Experience Cloud to support partner ordering, billing, and marketing processes. Leverage Salesforce features like Opportunity Splits, Campaign Influence, and Partner Roles to enhance partner collaboration and performance tracking. Integrate third-party tools (e.g., Marketing Cloud, Tableau) for advanced data analysis, reporting, and partner engagement. Provide guidance and mentorship to junior team members, ensuring alignment with project goals and best practices. Act as a subject matter expert (SME) for PRM and Salesforce technologies, recommending enhancements and providing ongoing support to improve partner experiences. Project Delivery & Support: Act as the primary functional lead for PRM projects, coordinating with developers, architects, and administrators to ensure seamless implementation. Provide demos of new functionality to stakeholders and support User Acceptance Testing (UAT), business testing, and post-production support. Ensure scalability and maintainability of PRM portals by adhering to Salesforce best practices. Data Analysis & Reporting: Analyze partner performance data and generate actionable insights to improve partner engagement and program effectiveness. Develop and maintain dashboards and reports to track key partner metrics, such as deal registration, order fulfillment, and billing accuracy. Work within Agile and Scrum frameworks to deliver PRM solutions in iterative sprints. Participate in sprint planning, grooming sessions, and retrospectives to ensure alignment with project goals. Additional Responsibilities: Collaborate with Product Managers to align PRM initiatives with the overall product roadmap and business strategy. Serve as a bridge between the product team and business stakeholders, managing expectations and maintaining alignment. Market & Competitive Analysis: Conduct ongoing market discovery and viability assessments to ensure the PRM solutions remain competitive and aligned with industry trends. Account for business value, economics, and budget considerations in PRM initiatives. Product Marketing & OCM: Develop product marketing strategies and organizational change management (OCM) plans to ensure successful adoption of PRM solutions. Accountable for achieving product-market fit for PRM solutions. Required Skills & Experience: 10+ years of hands-on experience with Salesforce Sales Cloud, CPQ, and Experience Cloud. Proven experience in designing and implementing PRM portals for global partner ecosystems. Strong understanding of Salesforce CRM functionalities, including partner lifecycle management, deal registration, lead distribution, and performance tracking. Technical Skills: Familiarity with Salesforce Experience Cloud configuration, including branding, navigation, and personalized experiences using Experience Builder. Knowledge of Salesforce security models, sharing rules, and data access configurations specific to PRM portals. Experience with third-party tools like Marketing Cloud, Tableau, or similar platforms for data analysis and reporting is a plus. Certifications: Salesforce Certifications such as Salesforce Certified Administrator, Salesforce Experience Cloud Consultant, or Sales Cloud Consultant are highly desirable. Additional certifications in CPQ or Service Cloud are a plus. Soft Skills: Excellent communication and collaboration skills to work with global stakeholders and cross-functional teams. Strong problem-solving skills and the ability to take ownership of projects from start to finish. Ability to envision end-to-end impacts of functionality and build requirements accordingly. Education: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field. Preferred Qualifications: Experience in the SaaS industry, particularly in handling reseller order and billing processes for SaaS services. Familiarity with Agile and Scrum methodologies for IT project delivery. Knowledge of partner business plans, partner tiers, and partner lifecycle management in a global context. Why Join Us? Opportunity to work on cutting-edge Salesforce technologies and global partner ecosystems. Collaborative and innovative work environment with a focus on professional growth. Competitive compensation and benefits package. For a closer look into what life at 8x8 UK Ltd. is about check out our Instagram page. 8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to. Our Job Applicant Privacy Notice can be found here . Where communication empowers, collaboration inspires and work finds meaning.
The role We are hiring a Business Development Team Lead to manage our BDMs within the Sales team based in London. Working at WGSN Together, we create tomorrow A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow. WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. Role overview WGSN is in an exciting phase of investment and expansion, underpinned by a bold five-year growth strategy. With strong brand recognition as the global authority in trend forecasting and robust market penetration, now is the perfect time to join our high-performing sales organisation. We are looking for a BDM Manager to join our EMEA Sales team in London. This role is pivotal to our new business growth strategy, and we're eager to hear from candidates who are passionate about leading teams to commercial success. You will manage a team of seven Business Development Managers responsible for driving new business acquisition across the EMEA region. Reporting into the Head of New Business , you will play a critical role in delivering pipeline and revenue growth through strategic planning, hands-on coaching, and performance management. We are seeking a sales leader with a robust track record of success in new business, combined with a strong analytical mindset. You will bring deep experience in leading high-performing teams through the full sales cycle, with a proven ability to drive pipeline growth, improve conversion rates, and increase average order value. Comfortable working with data at every stage of the sales process, you use insights to inform strategy, optimise team performance, and deliver measurable impact. This is a fantastic opportunity for a commercially minded, data-driven people leader to contribute meaningfully to WGSN's ambitious growth in EMEA. The team The New Business Sales team reaches out to high value corporate prospects via phone, email and video call and in person meetings. The team communicates our value proposition to business owners and senior executives with the goal of converting the business opportunity to hit our monthly sales target. Our fast growing, high performing Sales team within WGSN's brand targets industries in: Fashion, Beauty, Interior and Lifestyle, Food and Drink, Consumer Tech, Sports & Outdoor. Key accountabilities Lead, coach and inspire a team of Business Development Managers to achieve and exceed monthly new business targets. Drive pipeline growth by supporting prospecting, sales strategy, and deal execution across EMEA. Ensure full ownership of the 360 sales cycle-from qualification to close. Monitor KPIs and forecast performance with accuracy and insight. Use data to improve sales outcomes, optimise processes, and increase conversion rates. Promote best-practice use of CRM and sales tools to enable team efficiency. Contribute to incentive plans and strategic initiatives that boost motivation and regional growth. This list is not exhaustive and there may be other activities you are required to deliver. Skills, experience & qualifications required Proven track record in B2B new business sales, ideally in a fast-paced, high-growth or SaaS-like environment, with consistent target overachievement. 3+ years experience leading sales teams across the full sales cycle-from prospecting to close-with a strong focus on pipeline development, deal strategy, and coaching for performance. Commercially sharp and competitively driven, with a growth mindset and a passion for winning. You thrive in high-performance cultures and are energised by targets, pace, and results. Data-first thinker with experience using CRM platforms (e.g. Salesforce), forecasting tools, and sales analytics to inform decision-making and continuously optimise outcomes. Confident communicator and influencer, skilled at motivating teams, navigating stakeholder dynamics, and closing complex deals. Agile and solutions-oriented, able to adapt quickly, work under pressure, and make smart decisions in real time. Experience working in multi-market/regional teams is a plus. What we offer Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including: - 25 days of holiday per year - with an option to buy/ sell up to 5 days - Pension, Life Assurance and Income Protection Flexible benefits platform with options including Private Medical, Dental Insurance & Critical Illness - Employee assistance programme, season ticket loans and cycle to work scheme - Volunteering opportunities and charitable giving options - Great learning and development opportunities. More about WGSN WGSN is the global authority on consumer trend forecasting. We help brands around the world create the right products at the right time for tomorrow's consumer. Our values We Are Everywhere The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere. We Are Future Focused We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow. We Are Rigorous We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do. Our culture An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with. Inclusive workforce We are committed to supporting the environment and sustainability , including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030. Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people. We offer a flexible working environment with a wide range of flexible, hybrid and agile working arrangements. Conversations about flexible working have always been-and will continue to be-actively encouraged here, but we do not offer full remote working. We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you. A Note for Recruiters Thank you so much for your interest in working with us at WGSN! Our internal Talent Acquisition team takes care of all our recruitment efforts. When we need some extra help, we partner with agencies on our Preferred Supplier List (PSL) that truly understand our business, culture and ways of working together.Since we focus on these established partnerships, we're unable to respond to unsolicited contacts or CVs from outside our PSL. But don't worry! If we decide to explore new partnerships, we'll be sure to reach out.
Jul 22, 2025
Full time
The role We are hiring a Business Development Team Lead to manage our BDMs within the Sales team based in London. Working at WGSN Together, we create tomorrow A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow. WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. Role overview WGSN is in an exciting phase of investment and expansion, underpinned by a bold five-year growth strategy. With strong brand recognition as the global authority in trend forecasting and robust market penetration, now is the perfect time to join our high-performing sales organisation. We are looking for a BDM Manager to join our EMEA Sales team in London. This role is pivotal to our new business growth strategy, and we're eager to hear from candidates who are passionate about leading teams to commercial success. You will manage a team of seven Business Development Managers responsible for driving new business acquisition across the EMEA region. Reporting into the Head of New Business , you will play a critical role in delivering pipeline and revenue growth through strategic planning, hands-on coaching, and performance management. We are seeking a sales leader with a robust track record of success in new business, combined with a strong analytical mindset. You will bring deep experience in leading high-performing teams through the full sales cycle, with a proven ability to drive pipeline growth, improve conversion rates, and increase average order value. Comfortable working with data at every stage of the sales process, you use insights to inform strategy, optimise team performance, and deliver measurable impact. This is a fantastic opportunity for a commercially minded, data-driven people leader to contribute meaningfully to WGSN's ambitious growth in EMEA. The team The New Business Sales team reaches out to high value corporate prospects via phone, email and video call and in person meetings. The team communicates our value proposition to business owners and senior executives with the goal of converting the business opportunity to hit our monthly sales target. Our fast growing, high performing Sales team within WGSN's brand targets industries in: Fashion, Beauty, Interior and Lifestyle, Food and Drink, Consumer Tech, Sports & Outdoor. Key accountabilities Lead, coach and inspire a team of Business Development Managers to achieve and exceed monthly new business targets. Drive pipeline growth by supporting prospecting, sales strategy, and deal execution across EMEA. Ensure full ownership of the 360 sales cycle-from qualification to close. Monitor KPIs and forecast performance with accuracy and insight. Use data to improve sales outcomes, optimise processes, and increase conversion rates. Promote best-practice use of CRM and sales tools to enable team efficiency. Contribute to incentive plans and strategic initiatives that boost motivation and regional growth. This list is not exhaustive and there may be other activities you are required to deliver. Skills, experience & qualifications required Proven track record in B2B new business sales, ideally in a fast-paced, high-growth or SaaS-like environment, with consistent target overachievement. 3+ years experience leading sales teams across the full sales cycle-from prospecting to close-with a strong focus on pipeline development, deal strategy, and coaching for performance. Commercially sharp and competitively driven, with a growth mindset and a passion for winning. You thrive in high-performance cultures and are energised by targets, pace, and results. Data-first thinker with experience using CRM platforms (e.g. Salesforce), forecasting tools, and sales analytics to inform decision-making and continuously optimise outcomes. Confident communicator and influencer, skilled at motivating teams, navigating stakeholder dynamics, and closing complex deals. Agile and solutions-oriented, able to adapt quickly, work under pressure, and make smart decisions in real time. Experience working in multi-market/regional teams is a plus. What we offer Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including: - 25 days of holiday per year - with an option to buy/ sell up to 5 days - Pension, Life Assurance and Income Protection Flexible benefits platform with options including Private Medical, Dental Insurance & Critical Illness - Employee assistance programme, season ticket loans and cycle to work scheme - Volunteering opportunities and charitable giving options - Great learning and development opportunities. More about WGSN WGSN is the global authority on consumer trend forecasting. We help brands around the world create the right products at the right time for tomorrow's consumer. Our values We Are Everywhere The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere. We Are Future Focused We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow. We Are Rigorous We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do. Our culture An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with. Inclusive workforce We are committed to supporting the environment and sustainability , including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030. Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people. We offer a flexible working environment with a wide range of flexible, hybrid and agile working arrangements. Conversations about flexible working have always been-and will continue to be-actively encouraged here, but we do not offer full remote working. We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you. A Note for Recruiters Thank you so much for your interest in working with us at WGSN! Our internal Talent Acquisition team takes care of all our recruitment efforts. When we need some extra help, we partner with agencies on our Preferred Supplier List (PSL) that truly understand our business, culture and ways of working together.Since we focus on these established partnerships, we're unable to respond to unsolicited contacts or CVs from outside our PSL. But don't worry! If we decide to explore new partnerships, we'll be sure to reach out.
Title : Platform Architect- Salesforce Type - Permanent Location - London - Remote/hybrid (travel to London 2x a month) Industry - Construction/Housebuilding Salary : £110K (+ benefits) The role: Our client, a leading company in the housebuilding industry, is seeking a Platform Architect with extensive Salesforce experience to work on a greenfield Salesforce deployment programme , working alongside a 3 rd party vendor who is delivering the solution. The Platform Architect will be expected to manage the relationship with the 3 rd party vendor , as well as govern and guide them to ensure alignment with the company's standards and vision; and to own and oversee the design to ensure successful and sustainable delivery. The Platform Architect owns end to end accountability for the technology direction of the platform ensuring it meets the needs of the business and Digital Product teams utilising platform capabilities. This role will be aligned to the Salesforce platform covering platform capabilities such as: SalesCloud CRM Experience Cloud Marketing Cloud (Engagement & Personalisation) Service Cloud & Field Service Data Cloud AppExchange integrations such as Conga (document generation) Responsibilities: Collaborate with the Platform/Product Owner(s) in end-to-end ownership of the platform. Develop and own the platform architecture and associated roadmap aligned to business strategies and requirements. Provide architectural and design assurance and governance for all platform changes Ensure non-functional needs are specified and met by the platform throughout its lifecycle. Guide platform engineers and developers (internal and from 3 rd party vendors) in delivery of platform features and functionality. Ensure integrations with the platform are designed, delivered and documented to enterprise best practice. Document and control platform technical debt Guide on platform capabilities, products and change delivery impacts to wider technical and business stakeholders. Ensure platform documentation is developed and maintained to a high quality. Suggest innovative ideas and solutions (and champions ideas from others) that could be delivered on the platform Experience: Extensive experience within the platform technology stack (Salesforce) Strong soft skills, able to operate effectively at Enterprise level. Experience in greenfield Salesforce implementations. Ability to act as a Programme Architect and support customer engagement as needed. Familiarity with Salesforce Trailhead and certifications is essential. Has driven change and improved ways of working Ability to engage with stakeholders at all levels of the organisation, adjusting language and tone to the audience. Commitment to quality, open documentation to aid team collaboration and knowledge sharing. Can effectively lead and influence teams and team members. Can present complex technical subject matter in a simple and understandable manner Experience working within and promoting Product Management and Agile methodologies such as Scrum and Kanban. Experience of modern work management and documentation tools such as Confluence, Jira, GitHub. Qualifications : Certified in Architecture frameworks desirable (i.e. TOGAF, Archimate) Certifications in the platform technology (i.e. Salesforce certified) Exposure to ITIL Framework and processes in corporate IT environment essential, certification in ITIL Framework desirable.
Jul 22, 2025
Full time
Title : Platform Architect- Salesforce Type - Permanent Location - London - Remote/hybrid (travel to London 2x a month) Industry - Construction/Housebuilding Salary : £110K (+ benefits) The role: Our client, a leading company in the housebuilding industry, is seeking a Platform Architect with extensive Salesforce experience to work on a greenfield Salesforce deployment programme , working alongside a 3 rd party vendor who is delivering the solution. The Platform Architect will be expected to manage the relationship with the 3 rd party vendor , as well as govern and guide them to ensure alignment with the company's standards and vision; and to own and oversee the design to ensure successful and sustainable delivery. The Platform Architect owns end to end accountability for the technology direction of the platform ensuring it meets the needs of the business and Digital Product teams utilising platform capabilities. This role will be aligned to the Salesforce platform covering platform capabilities such as: SalesCloud CRM Experience Cloud Marketing Cloud (Engagement & Personalisation) Service Cloud & Field Service Data Cloud AppExchange integrations such as Conga (document generation) Responsibilities: Collaborate with the Platform/Product Owner(s) in end-to-end ownership of the platform. Develop and own the platform architecture and associated roadmap aligned to business strategies and requirements. Provide architectural and design assurance and governance for all platform changes Ensure non-functional needs are specified and met by the platform throughout its lifecycle. Guide platform engineers and developers (internal and from 3 rd party vendors) in delivery of platform features and functionality. Ensure integrations with the platform are designed, delivered and documented to enterprise best practice. Document and control platform technical debt Guide on platform capabilities, products and change delivery impacts to wider technical and business stakeholders. Ensure platform documentation is developed and maintained to a high quality. Suggest innovative ideas and solutions (and champions ideas from others) that could be delivered on the platform Experience: Extensive experience within the platform technology stack (Salesforce) Strong soft skills, able to operate effectively at Enterprise level. Experience in greenfield Salesforce implementations. Ability to act as a Programme Architect and support customer engagement as needed. Familiarity with Salesforce Trailhead and certifications is essential. Has driven change and improved ways of working Ability to engage with stakeholders at all levels of the organisation, adjusting language and tone to the audience. Commitment to quality, open documentation to aid team collaboration and knowledge sharing. Can effectively lead and influence teams and team members. Can present complex technical subject matter in a simple and understandable manner Experience working within and promoting Product Management and Agile methodologies such as Scrum and Kanban. Experience of modern work management and documentation tools such as Confluence, Jira, GitHub. Qualifications : Certified in Architecture frameworks desirable (i.e. TOGAF, Archimate) Certifications in the platform technology (i.e. Salesforce certified) Exposure to ITIL Framework and processes in corporate IT environment essential, certification in ITIL Framework desirable.
Your career as the Head of GTM Operational Excellence at Booksy will give you the unique opportunity to be the architect of how we accelerate revenue growth and elevate customer experiences across our global markets (UK, France, Spain, Poland). You'll be instrumental in shaping our go-to-market strategy, leveraging cutting-edge AI and automation to build a frictionless customer journey from the very first lead to successful cash collection. We're looking for a visionary leader who thrives on transforming complex processes into seamless, scalable solutions. You'll own the strategic roadmap for our GTM tech stack (CRM, CX, marketing automation, sales enablement, billing systems), ensuring every tool aligns with our ambitious business objectives and enhances our ability to empower beauty and wellness professionals worldwide. This role is about more than just optimization; it's about pioneering new ways to connect with our customers, driving efficiency, and fostering innovation across sales, marketing, and customer success. If you're a natural problem-solver who can diagnose challenges with data, influence change without direct authority, and balance bold innovation with practical implementation, you'll be right at home. Essentially, to ensure you succeed in this role, you're going to need: Extensive experience in GTM Strategy & Operations, with a deep understanding of sales processes and revenue operations in a B2B environment. Proven experience in designing and implementing sales planning frameworks, including territory design, quota setting, and headcount planning. Proficiency in financial modeling (Google Sheets/Excel) and experience working closely with FP&A teams on forecasting, budgeting, and quota modeling. Strong data analysis skills, with proficiency in tools like Excel, Tableau, Power BI, or Looker. Demonstrable program and project management skills, with experience running cross-functional initiatives. Excellent stakeholder management abilities, capable of partnering with country managers, sales leaders, and global teams, and influencing cross-functional stakeholders. A commitment to establishing and maintaining transparent processes and a track record of driving accountability in quota and KPI tracking. As our Head of GTM Operational Excellence, you'll be empowered to: Pioneer AI & Automation for Growth: Develop and implement an AI-driven roadmap that automates GTM workflows, reducing manual intervention and identifying high-impact opportunities across sales, marketing, and customer success. Architect the Customer Journey: Map and optimize our end-to-end customer journey, eliminating bottlenecks and boosting conversion rates from lead generation to cash collection. Be the Business Owner of Our Tech Stack: Serve as the primary product owner for our GTM technology ecosystem, assessing new solutions, defining business requirements, and ensuring seamless integration with Data and Technology teams. Drive Cross-Functional Alignment: Champion the business roadmap prioritization, aligning GTM operations with revenue targets and acting as the crucial bridge between technical teams and business stakeholders. Instill Process Excellence & Scalability: Design and document standardized GTM processes that are efficient, repeatable, and scalable, implementing automation for high-volume tasks. To achieve this, you'll need: Extensive experience with AI/ML concepts and RPA tools (like Zapier / Make), with a proven track record of implementing agentic AI. Deep mastery of GTM tech stacks, including Salesforce, HubSpot, Marketo, CX Tools (like Zendesk), and CPQ tools. Proven expertise in process optimization methodologies such as Lean Six Sigma and workflow mapping. A strategic vision that translates complex business goals into clear, actionable operational roadmaps. Exceptional influence and leadership skills to drive change and build consensus across diverse global functions. An analytical mindset to diagnose complex problems with data and design measurable solutions. A bit about Booksy: A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers to arrange 'me time' moments, we're in the business of helping people thrive and feel fantastic. Working in a rapidly growing and evolving company comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you're a driven self-starter, with initiative and the motivation to grow your career in an environment that's rapidly changing as we scale-up globally, then the chances are that you'll love it at Booksy. Our Diversity and Inclusion Commitment: We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at , so we can best support you. This is a fully remote position, we take pride in being a globally distributed team. Private medical care - terms depends on location. Access to wellbeing tools (Worksmile and Officevibe). Our other benefits will vary due to your location, please ask your talent partner for more detail.
Jul 18, 2025
Full time
Your career as the Head of GTM Operational Excellence at Booksy will give you the unique opportunity to be the architect of how we accelerate revenue growth and elevate customer experiences across our global markets (UK, France, Spain, Poland). You'll be instrumental in shaping our go-to-market strategy, leveraging cutting-edge AI and automation to build a frictionless customer journey from the very first lead to successful cash collection. We're looking for a visionary leader who thrives on transforming complex processes into seamless, scalable solutions. You'll own the strategic roadmap for our GTM tech stack (CRM, CX, marketing automation, sales enablement, billing systems), ensuring every tool aligns with our ambitious business objectives and enhances our ability to empower beauty and wellness professionals worldwide. This role is about more than just optimization; it's about pioneering new ways to connect with our customers, driving efficiency, and fostering innovation across sales, marketing, and customer success. If you're a natural problem-solver who can diagnose challenges with data, influence change without direct authority, and balance bold innovation with practical implementation, you'll be right at home. Essentially, to ensure you succeed in this role, you're going to need: Extensive experience in GTM Strategy & Operations, with a deep understanding of sales processes and revenue operations in a B2B environment. Proven experience in designing and implementing sales planning frameworks, including territory design, quota setting, and headcount planning. Proficiency in financial modeling (Google Sheets/Excel) and experience working closely with FP&A teams on forecasting, budgeting, and quota modeling. Strong data analysis skills, with proficiency in tools like Excel, Tableau, Power BI, or Looker. Demonstrable program and project management skills, with experience running cross-functional initiatives. Excellent stakeholder management abilities, capable of partnering with country managers, sales leaders, and global teams, and influencing cross-functional stakeholders. A commitment to establishing and maintaining transparent processes and a track record of driving accountability in quota and KPI tracking. As our Head of GTM Operational Excellence, you'll be empowered to: Pioneer AI & Automation for Growth: Develop and implement an AI-driven roadmap that automates GTM workflows, reducing manual intervention and identifying high-impact opportunities across sales, marketing, and customer success. Architect the Customer Journey: Map and optimize our end-to-end customer journey, eliminating bottlenecks and boosting conversion rates from lead generation to cash collection. Be the Business Owner of Our Tech Stack: Serve as the primary product owner for our GTM technology ecosystem, assessing new solutions, defining business requirements, and ensuring seamless integration with Data and Technology teams. Drive Cross-Functional Alignment: Champion the business roadmap prioritization, aligning GTM operations with revenue targets and acting as the crucial bridge between technical teams and business stakeholders. Instill Process Excellence & Scalability: Design and document standardized GTM processes that are efficient, repeatable, and scalable, implementing automation for high-volume tasks. To achieve this, you'll need: Extensive experience with AI/ML concepts and RPA tools (like Zapier / Make), with a proven track record of implementing agentic AI. Deep mastery of GTM tech stacks, including Salesforce, HubSpot, Marketo, CX Tools (like Zendesk), and CPQ tools. Proven expertise in process optimization methodologies such as Lean Six Sigma and workflow mapping. A strategic vision that translates complex business goals into clear, actionable operational roadmaps. Exceptional influence and leadership skills to drive change and build consensus across diverse global functions. An analytical mindset to diagnose complex problems with data and design measurable solutions. A bit about Booksy: A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers to arrange 'me time' moments, we're in the business of helping people thrive and feel fantastic. Working in a rapidly growing and evolving company comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you're a driven self-starter, with initiative and the motivation to grow your career in an environment that's rapidly changing as we scale-up globally, then the chances are that you'll love it at Booksy. Our Diversity and Inclusion Commitment: We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at , so we can best support you. This is a fully remote position, we take pride in being a globally distributed team. Private medical care - terms depends on location. Access to wellbeing tools (Worksmile and Officevibe). Our other benefits will vary due to your location, please ask your talent partner for more detail.
Press Tab to Move to Skip to Content Link Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at . Job Description We are seeking an experienced Salesforce Program Manager to lead and oversee enterprise-wide Salesforce implementations. This role is responsible for strategic planning, program execution, stakeholder engagement, and ensuring successful delivery of Salesforce solutions across multiple projects. The ideal candidate will have a strong background in Salesforce platform management, project governance, and enterprise IT strategy. Key Responsibilities: Program Strategy & Leadership •Define and execute the Salesforce program roadmap, aligning it with business goals. •Oversee multiple Salesforce projects, ensuring consistency, quality, and efficiency. •Work with senior leadership to prioritize and allocate resources for Salesforce initiatives. •Drive enterprise adoption of Salesforce solutions by aligning with business processes. Project Execution & Delivery •Manage end-to-end delivery of Salesforce projects, ensuring they are completed on time and within budget. •Implement agile and waterfall methodologies as needed for project execution. •Track project progress, identify risks, and implement mitigation strategies. •Ensure compliance with security, regulatory, and governance standards (e.g., HIPAA, GDPR). Stakeholder & Team Management •Act as a liaison between business teams, IT, and Salesforce developers/architects. •Work closely with executives, product owners, and technical teams to align on business needs. •Facilitate cross-functional collaboration to ensure seamless delivery. •Lead and mentor a team of Salesforce project managers, administrators, and developers. Governance & Best Practices •Establish Salesforce governance frameworks for data integrity, security, and system performance. •Define KPIs and success metrics for Salesforce projects. •Ensure proper documentation, change management, and continuous improvement processes. •Work with Salesforce partners, system integrators, and third-party vendors to drive success. Qualifications & Experience: •8+ years of IT program management experience, with at least 5 years in Salesforce program/project management. •Strong expertise in Salesforce CRM, Sales Cloud, Service Cloud, Health Cloud, Experience Cloud. •Experience leading large-scale Salesforce implementations in enterprise environments. •Knowledge of Agile (Scrum/Kanban), SAFe, and Waterfall project management methodologies. •Familiarity with Salesforce governance, security, and compliance (HIPAA, GDPR, SOX, etc.). •Salesforce certifications preferred (Certified Salesforce Administrator, PMP, Scrum Master, SAFe Agilist). •Excellent leadership, communication, and stakeholder management skills. Preferred Qualifications: •Experience working in healthcare, or enterprise SaaS environments. •Hands-on experience with Salesforce integrations (Mulesoft, APIs, EHRs, etc.). •Strong background in business process automation, data analytics, and AI-powered CRM. Mandatory Skills: Salesforce Business Analysis.Experience: >10 YEARS.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at . We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
Jul 18, 2025
Full time
Press Tab to Move to Skip to Content Link Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at . Job Description We are seeking an experienced Salesforce Program Manager to lead and oversee enterprise-wide Salesforce implementations. This role is responsible for strategic planning, program execution, stakeholder engagement, and ensuring successful delivery of Salesforce solutions across multiple projects. The ideal candidate will have a strong background in Salesforce platform management, project governance, and enterprise IT strategy. Key Responsibilities: Program Strategy & Leadership •Define and execute the Salesforce program roadmap, aligning it with business goals. •Oversee multiple Salesforce projects, ensuring consistency, quality, and efficiency. •Work with senior leadership to prioritize and allocate resources for Salesforce initiatives. •Drive enterprise adoption of Salesforce solutions by aligning with business processes. Project Execution & Delivery •Manage end-to-end delivery of Salesforce projects, ensuring they are completed on time and within budget. •Implement agile and waterfall methodologies as needed for project execution. •Track project progress, identify risks, and implement mitigation strategies. •Ensure compliance with security, regulatory, and governance standards (e.g., HIPAA, GDPR). Stakeholder & Team Management •Act as a liaison between business teams, IT, and Salesforce developers/architects. •Work closely with executives, product owners, and technical teams to align on business needs. •Facilitate cross-functional collaboration to ensure seamless delivery. •Lead and mentor a team of Salesforce project managers, administrators, and developers. Governance & Best Practices •Establish Salesforce governance frameworks for data integrity, security, and system performance. •Define KPIs and success metrics for Salesforce projects. •Ensure proper documentation, change management, and continuous improvement processes. •Work with Salesforce partners, system integrators, and third-party vendors to drive success. Qualifications & Experience: •8+ years of IT program management experience, with at least 5 years in Salesforce program/project management. •Strong expertise in Salesforce CRM, Sales Cloud, Service Cloud, Health Cloud, Experience Cloud. •Experience leading large-scale Salesforce implementations in enterprise environments. •Knowledge of Agile (Scrum/Kanban), SAFe, and Waterfall project management methodologies. •Familiarity with Salesforce governance, security, and compliance (HIPAA, GDPR, SOX, etc.). •Salesforce certifications preferred (Certified Salesforce Administrator, PMP, Scrum Master, SAFe Agilist). •Excellent leadership, communication, and stakeholder management skills. Preferred Qualifications: •Experience working in healthcare, or enterprise SaaS environments. •Hands-on experience with Salesforce integrations (Mulesoft, APIs, EHRs, etc.). •Strong background in business process automation, data analytics, and AI-powered CRM. Mandatory Skills: Salesforce Business Analysis.Experience: >10 YEARS.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at . We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
Account Manager - Maharashtra, India PS - SLED (State Local Government & Education) Job ID: AWS India - Maharashtra External job description: As the Business Development Manager, focusing on the State governments & Educational Institutes you will have the exciting opportunity to help shape and deliver on a strategy to build mindshare and broad use of Amazon's utility computing web services (Amazon EC2, Amazon S3 etc). Your responsibilities will include helping to define, building the necessary business and technical relationships with customers and partners to impact new AWS business in those markets, and drive the day-to-day interactions with prospects in order to build long-term business relationships. You'll also work closely with the product/service teams to help them evolve the products/services and address issues, concerns, and requests from the field. The ideal candidate will possess both a business background that enables them to drive an engagement and interact at the high level Secretaries and government officials, as well as a technical background that enables them to easily interact with software developers and architects. You should have a consistent track record of consistent business performance. You should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus. A keen sense of ownership, drive, and scrappiness is a must. Key job responsibilities: • Responsible for generating and qualifying leads at scale and close business. • Serve as a key member of the Business Development team in helping to drive state government / Educational Institutes market and technical strategy. • Participate in procurement process through tenders and RFPs • Position and empanel AWS services on rate contracts of State nodal bodies • Help define the AWS state government market segments including Universities, Research Institutes, Nodal agencies and industry verticals we target. • Set a strategic business development plan for target markets and ensure it's in line with the AWS strategic direction. • Execute the strategic business development plan while working with key internal stakeholders (e.g. business development teams, Proposal team, service teams, legal, support, etc.). • Identify specific prospects/partners to approach while communicating the specific value proposition for their business and use case. • Fill the business development pipeline by engaging with prospects, partners, and key AWS customers. • Work closely with the AWS customer base to ensure they are successful using the value of AWS services, making sure they have the technical resources required. A day in the life: • Understand the technical requirements of AWS customers and work closely with the internal development teams to guide the direction of the product offerings for developers. • Understand and leverage the use of tools and other internal Amazon systems. • Provide business reviews to the management team regarding progress, maintain a healthy pipeline with accuracy • Develop long-term strategic partnerships in support of key markets. • Grow the business to develop an independent territory. • Handle a high volume of engagements and the fast pace of the cloud computing market • Experienced with account management and solution oriented business development. About the team: Would you like to influence cloud computing adoption in Public sector? Would you like to be part of a team focused on increasing awareness and adoption of Amazon Web Services by engaging with public sector organizations and Educational Institutes who are reinventing their IT strategy by adopting cloud computing? Do you have the business savvy, public sector industry experience and the technical background necessary to help further establish Amazon as a leading cloud platform provider? Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the team About the team AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 12+ years of technology platform sales with an understanding of government IT, data centers, cloud services and cloud adoption experience - Bachelor's degree or equivalent - C-level of engagement and communication skills. - Must have an understanding of government procurement and contract procedures. - Must have the ability to work effectively across internal and external organizations. The right person will possess a good blend of technical, analytical and several years of business development in Government & Educational segment. PREFERRED QUALIFICATIONS - Experience with sales CRM tools such as Salesforce or similar software - Experience in engineering, computer science, or MIS - Experience driving new business in greenfield accounts at the C-suite level or equivalent - MBA, Computer Science, and/or Engineering/Math background. Experience with cloud rate contracts with state nodal agencies. Working knowledge of software development practices and data center / infrastructure / networking technologies and / or a Cloud Service Provider. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 13, 2025 (Updated 1 day ago) Posted: June 12, 2025 (Updated 3 days ago) Posted: April 18, 2025 (Updated 3 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 17, 2025
Full time
Account Manager - Maharashtra, India PS - SLED (State Local Government & Education) Job ID: AWS India - Maharashtra External job description: As the Business Development Manager, focusing on the State governments & Educational Institutes you will have the exciting opportunity to help shape and deliver on a strategy to build mindshare and broad use of Amazon's utility computing web services (Amazon EC2, Amazon S3 etc). Your responsibilities will include helping to define, building the necessary business and technical relationships with customers and partners to impact new AWS business in those markets, and drive the day-to-day interactions with prospects in order to build long-term business relationships. You'll also work closely with the product/service teams to help them evolve the products/services and address issues, concerns, and requests from the field. The ideal candidate will possess both a business background that enables them to drive an engagement and interact at the high level Secretaries and government officials, as well as a technical background that enables them to easily interact with software developers and architects. You should have a consistent track record of consistent business performance. You should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus. A keen sense of ownership, drive, and scrappiness is a must. Key job responsibilities: • Responsible for generating and qualifying leads at scale and close business. • Serve as a key member of the Business Development team in helping to drive state government / Educational Institutes market and technical strategy. • Participate in procurement process through tenders and RFPs • Position and empanel AWS services on rate contracts of State nodal bodies • Help define the AWS state government market segments including Universities, Research Institutes, Nodal agencies and industry verticals we target. • Set a strategic business development plan for target markets and ensure it's in line with the AWS strategic direction. • Execute the strategic business development plan while working with key internal stakeholders (e.g. business development teams, Proposal team, service teams, legal, support, etc.). • Identify specific prospects/partners to approach while communicating the specific value proposition for their business and use case. • Fill the business development pipeline by engaging with prospects, partners, and key AWS customers. • Work closely with the AWS customer base to ensure they are successful using the value of AWS services, making sure they have the technical resources required. A day in the life: • Understand the technical requirements of AWS customers and work closely with the internal development teams to guide the direction of the product offerings for developers. • Understand and leverage the use of tools and other internal Amazon systems. • Provide business reviews to the management team regarding progress, maintain a healthy pipeline with accuracy • Develop long-term strategic partnerships in support of key markets. • Grow the business to develop an independent territory. • Handle a high volume of engagements and the fast pace of the cloud computing market • Experienced with account management and solution oriented business development. About the team: Would you like to influence cloud computing adoption in Public sector? Would you like to be part of a team focused on increasing awareness and adoption of Amazon Web Services by engaging with public sector organizations and Educational Institutes who are reinventing their IT strategy by adopting cloud computing? Do you have the business savvy, public sector industry experience and the technical background necessary to help further establish Amazon as a leading cloud platform provider? Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the team About the team AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 12+ years of technology platform sales with an understanding of government IT, data centers, cloud services and cloud adoption experience - Bachelor's degree or equivalent - C-level of engagement and communication skills. - Must have an understanding of government procurement and contract procedures. - Must have the ability to work effectively across internal and external organizations. The right person will possess a good blend of technical, analytical and several years of business development in Government & Educational segment. PREFERRED QUALIFICATIONS - Experience with sales CRM tools such as Salesforce or similar software - Experience in engineering, computer science, or MIS - Experience driving new business in greenfield accounts at the C-suite level or equivalent - MBA, Computer Science, and/or Engineering/Math background. Experience with cloud rate contracts with state nodal agencies. Working knowledge of software development practices and data center / infrastructure / networking technologies and / or a Cloud Service Provider. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 13, 2025 (Updated 1 day ago) Posted: June 12, 2025 (Updated 3 days ago) Posted: April 18, 2025 (Updated 3 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Location: Yorkshire, UK (Hybrid working available) Hours: Monday to Friday, 7:30am - 4:30pm (Early finish Fridays at 2:00pm) Salary: Negotiable Benefits: Fully negotiable package based on experience Flexible working Senior Leadership opportunity Car or Car allowance Are you a commercially-driven leader ready to own strategy, drive growth and shape the future of a dynamic, fast-scaling business? An exiting opportunity has arisen for an experienced and inspirational Sales & Marketing Director to join a specialist manufacturer and packaging solutions provider in the healthcare, pharma and consumer wellness space. This is a pivotal board-level appointment in a business poised for significant expansion, both in the UK and internationally. This business has built a reputation for precision, quality and innovation and now seeks a commercially astute leader who can unite sales and marketing under one cohesive, high-performing strategy. The Role This is more than a functional leadership role, it's a chance to transform a growing business into a category leader. Reporting directly to the Managing Director and sitting on the Senior Leadership Team, you'll take full ownership of all commercial growth activity across UK and international markets. With responsibility for a team of 2 direct and 11 indirect reports across sales, marketing and customer experience, you will lead the evolution of the go-to-market strategy, strengthen brand positioning, build scalable revenue streams, and ensure performance through clear KPIs and team enablement. This is a highly visible role requiring board-level credibility, people-first leadership, and strong financial acumen. Key Responsibilities Define and implement the commercial strategy to achieve aggressive growth targets Align sales, marketing and product functions to ensure speed to market and value-led offerings Lead international business development and expand into new verticals and regions Elevate brand visibility and reputation through high-impact content, digital marketing, and PR Oversee campaign ROI, digital performance and inbound lead generation via CRM & automation Own strategic account development and ensure exceptional customer retention Drive sales performance, accountability and CRM adoption (Salesforce) Coach and mentor high-potential team members and ensure a culture of learning and execution Collaborate cross-functionally with NPD, supply chain, and compliance to deliver margin and innovation What We're Looking For Proven track record as a senior commercial leader (Sales, Marketing, or both) in a growth-oriented business Strong second-line leadership and experience influencing at shareholder and investor level Strategic mindset with the ability to develop and implement complex multi-channel plans Deep understanding of modern sales methodologies and marketing best practices Experience within a regulated, product-based or manufacturing environment preferred Confident with data and comfortable with full P&L or balance sheet conversations High emotional intelligence, exceptional communicator, and able to light up a room Able to travel UK-wide and occasionally in Europe Why Apply? Be part of a transformation journey in a high-growth, niche sector Shape a legacy brand into a modern, digitally enabled market leader Real influence at board level with a clear path to future executive leadership Flexible working, strong leadership backing, and full autonomy to deliver change If you're a forward-thinking commercial leader looking to build something significant, from brand to bottom line, this role offers a rare opportunity to lead at pace, with purpose and impact!
Jul 17, 2025
Full time
Location: Yorkshire, UK (Hybrid working available) Hours: Monday to Friday, 7:30am - 4:30pm (Early finish Fridays at 2:00pm) Salary: Negotiable Benefits: Fully negotiable package based on experience Flexible working Senior Leadership opportunity Car or Car allowance Are you a commercially-driven leader ready to own strategy, drive growth and shape the future of a dynamic, fast-scaling business? An exiting opportunity has arisen for an experienced and inspirational Sales & Marketing Director to join a specialist manufacturer and packaging solutions provider in the healthcare, pharma and consumer wellness space. This is a pivotal board-level appointment in a business poised for significant expansion, both in the UK and internationally. This business has built a reputation for precision, quality and innovation and now seeks a commercially astute leader who can unite sales and marketing under one cohesive, high-performing strategy. The Role This is more than a functional leadership role, it's a chance to transform a growing business into a category leader. Reporting directly to the Managing Director and sitting on the Senior Leadership Team, you'll take full ownership of all commercial growth activity across UK and international markets. With responsibility for a team of 2 direct and 11 indirect reports across sales, marketing and customer experience, you will lead the evolution of the go-to-market strategy, strengthen brand positioning, build scalable revenue streams, and ensure performance through clear KPIs and team enablement. This is a highly visible role requiring board-level credibility, people-first leadership, and strong financial acumen. Key Responsibilities Define and implement the commercial strategy to achieve aggressive growth targets Align sales, marketing and product functions to ensure speed to market and value-led offerings Lead international business development and expand into new verticals and regions Elevate brand visibility and reputation through high-impact content, digital marketing, and PR Oversee campaign ROI, digital performance and inbound lead generation via CRM & automation Own strategic account development and ensure exceptional customer retention Drive sales performance, accountability and CRM adoption (Salesforce) Coach and mentor high-potential team members and ensure a culture of learning and execution Collaborate cross-functionally with NPD, supply chain, and compliance to deliver margin and innovation What We're Looking For Proven track record as a senior commercial leader (Sales, Marketing, or both) in a growth-oriented business Strong second-line leadership and experience influencing at shareholder and investor level Strategic mindset with the ability to develop and implement complex multi-channel plans Deep understanding of modern sales methodologies and marketing best practices Experience within a regulated, product-based or manufacturing environment preferred Confident with data and comfortable with full P&L or balance sheet conversations High emotional intelligence, exceptional communicator, and able to light up a room Able to travel UK-wide and occasionally in Europe Why Apply? Be part of a transformation journey in a high-growth, niche sector Shape a legacy brand into a modern, digitally enabled market leader Real influence at board level with a clear path to future executive leadership Flexible working, strong leadership backing, and full autonomy to deliver change If you're a forward-thinking commercial leader looking to build something significant, from brand to bottom line, this role offers a rare opportunity to lead at pace, with purpose and impact!
Are you ready to power the World's connections? If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the role: You will be working at a hectic and fast paced Startup as a director in the Technical Support Engineering (TSE) team. This team is responsible for assisting Kong customers in resolving complex technical issues in production and pre-production environments. The Technical Support Engineering Director is responsible for managing a team that provides high quality service to Kong's customers. This individual will thrive while motivating, recognizing and rewarding, coaching and training members of the team. They will act as an escalation point for customers that require managerial intervention and will work to provide robust feedback and guidance to our Product and Engineering teams while being a voice for our customers, community, partners and the broader Customer Experience (CX) team. You want to make our customers and partners successful while strengthening their relationship with Kong. You can make a huge impact and have real ownership for the work you do. What you'll be doing Oversee and manage the performance of the technical support team, ensuring a high level of customer satisfaction and timely resolution of technical issues Collaborate with cross-functional teams to continuously improve and optimize technical support processes and procedures Monitor and analyze support metrics to identify areas for improvement and implement corrective actions Provide continual evaluation of processes and procedures. Responsible for suggesting new methods to streamline operations through improved processes and additional technology Work cross-functionally with customer success, product and engineering teams to continuously improve the customer experience using Kong products Manage customer escalations Work as a member / leader of special or ongoing projects that are important to the TSE team What you'll bring 10+ years of proven experience in an enterprise software company with at least 5 years in a leadership position Customer-first orientation Exceptionally collaborative, flexible and adaptive when working with customers and various teams within the organization Strong leadership skills with the ability to guide teams through periods of high growth Strong ability to multi-task and prioritize tasks in fast paced environment, real-time environment Strong proficiency with tools commonly used in a business environment including Salesforce service cloud CRM, JIRA and Confluence Strong analytic skills with the ability to identify trends and present information in a succinct and actionable manner Strong communication proficiency and skilled at offering both verbal and written feedback to agents Bachelor's degree or relevant experience is highly preferred About Kong: Kong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). As the innovation leader of cloud API technologies, Kong is on a mission to enable companies around the world to become "API-first" and securely accelerate AI adoption. Kong helps organizations globally - from startups to Fortune 500 enterprises - unleash developer productivity, build securely and accelerate to market. 83% of web traffic today is API calls! APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another. Therefore, we believe that APIs act as the nervous system of the cloud. Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind! For more information about Kong, please visit or on Twitter. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Jul 17, 2025
Full time
Are you ready to power the World's connections? If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the role: You will be working at a hectic and fast paced Startup as a director in the Technical Support Engineering (TSE) team. This team is responsible for assisting Kong customers in resolving complex technical issues in production and pre-production environments. The Technical Support Engineering Director is responsible for managing a team that provides high quality service to Kong's customers. This individual will thrive while motivating, recognizing and rewarding, coaching and training members of the team. They will act as an escalation point for customers that require managerial intervention and will work to provide robust feedback and guidance to our Product and Engineering teams while being a voice for our customers, community, partners and the broader Customer Experience (CX) team. You want to make our customers and partners successful while strengthening their relationship with Kong. You can make a huge impact and have real ownership for the work you do. What you'll be doing Oversee and manage the performance of the technical support team, ensuring a high level of customer satisfaction and timely resolution of technical issues Collaborate with cross-functional teams to continuously improve and optimize technical support processes and procedures Monitor and analyze support metrics to identify areas for improvement and implement corrective actions Provide continual evaluation of processes and procedures. Responsible for suggesting new methods to streamline operations through improved processes and additional technology Work cross-functionally with customer success, product and engineering teams to continuously improve the customer experience using Kong products Manage customer escalations Work as a member / leader of special or ongoing projects that are important to the TSE team What you'll bring 10+ years of proven experience in an enterprise software company with at least 5 years in a leadership position Customer-first orientation Exceptionally collaborative, flexible and adaptive when working with customers and various teams within the organization Strong leadership skills with the ability to guide teams through periods of high growth Strong ability to multi-task and prioritize tasks in fast paced environment, real-time environment Strong proficiency with tools commonly used in a business environment including Salesforce service cloud CRM, JIRA and Confluence Strong analytic skills with the ability to identify trends and present information in a succinct and actionable manner Strong communication proficiency and skilled at offering both verbal and written feedback to agents Bachelor's degree or relevant experience is highly preferred About Kong: Kong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). As the innovation leader of cloud API technologies, Kong is on a mission to enable companies around the world to become "API-first" and securely accelerate AI adoption. Kong helps organizations globally - from startups to Fortune 500 enterprises - unleash developer productivity, build securely and accelerate to market. 83% of web traffic today is API calls! APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another. Therefore, we believe that APIs act as the nervous system of the cloud. Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind! For more information about Kong, please visit or on Twitter. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Job Title: Sales Manager - Participant Recruitment Location: London Bridge, SE1 Term: 6-month FTC Salary: Competitive + Benefits (Private Medical, Private Dental, Pension, 25 days annual leave plus bank holidays & many more) Richmond Pharmacology are an early phase Clinical Research Organisation (CRO), where we are conducting pioneering early phase healthy participants and patient participant trials. Our experienced and world-renowned team, our central London location, and our global reach contribute to making Richmond Pharmacology an exciting and dynamic place to work. Purpose Of The Job We are seeking a strategic, hands-on Sales Manager to lead, coach and grow a high-performing sales team. This individual will be responsible for standardising sales processes, developing actionable insights through CRM and dashboard tools, and driving performance through data-led decision making. The ideal candidate is a strategic thinker from a Sales background (Telesales, Recruitment, Direct sales etc.) with a track record of implementing scalable solutions and managing teams of 10 or more. We must ensure that the trials are conducted in accordance with the protocol, Standard Operating Procedures (SOPs), Good Clinical Practice (GCP), and other local regulatory requirements. Main Duties and Responsibilities: Sales Team Leadership: Lead, coach and develop a team of 10+ Sales professionals to meet and exceed performance targets. Sales Coaching & Development: Provide continuous support and structured coaching to improve individual and team effectiveness. Process Standardisation: Review and streamline sales workflows and methodologies to ensure consistency and efficiency across the team. CRM System Ownership: Oversee the setup, optimisation, and ongoing management of CRM tools to enhance lead management, customer tracking and reporting. Dashboard Design & Reporting: Lead the input, development, and interpretation of sales dashboards and reporting tools to track KPIs and guide strategic decisions. Data-Driven Strategy: Analyse sales data and market trends to inform decision making, identify growth opportunities and optimise performance. Systems Implementation: Assess current sales systems and processes; Design and implement new solutions that enhance productivity and scalability. Database Management: Maintain and utilise client and lead databases effectively to support targeted campaigns, segmentation and performance tracking. Skills and Experience: Proven experience managing a high performing Sales team. Strong background in sales coaching, performance management, and building scalable teams. Demonstrable experience in setting up and managing CRM systems (e.g. Salesforce, HubSpot, Zoho). Advanced skills in dashboard development and data visualisation (e.g. Power BI, Tableau, or Excel) Desirable. Strong analytical skills and a data-driven mindset. Excellent organisational, communication, and stakeholder management abilities. Experience in standardising and improving sales processes. Strong knowledge of sales metrics, forecasting, and pipeline management. Application If you are interested in the role, please register your details, including a copy of your CV. Please note, while we try to respond to every candidate, the high volume of applications anticipated may make this impossible and we ask for your patience and understanding.
Jul 17, 2025
Contractor
Job Title: Sales Manager - Participant Recruitment Location: London Bridge, SE1 Term: 6-month FTC Salary: Competitive + Benefits (Private Medical, Private Dental, Pension, 25 days annual leave plus bank holidays & many more) Richmond Pharmacology are an early phase Clinical Research Organisation (CRO), where we are conducting pioneering early phase healthy participants and patient participant trials. Our experienced and world-renowned team, our central London location, and our global reach contribute to making Richmond Pharmacology an exciting and dynamic place to work. Purpose Of The Job We are seeking a strategic, hands-on Sales Manager to lead, coach and grow a high-performing sales team. This individual will be responsible for standardising sales processes, developing actionable insights through CRM and dashboard tools, and driving performance through data-led decision making. The ideal candidate is a strategic thinker from a Sales background (Telesales, Recruitment, Direct sales etc.) with a track record of implementing scalable solutions and managing teams of 10 or more. We must ensure that the trials are conducted in accordance with the protocol, Standard Operating Procedures (SOPs), Good Clinical Practice (GCP), and other local regulatory requirements. Main Duties and Responsibilities: Sales Team Leadership: Lead, coach and develop a team of 10+ Sales professionals to meet and exceed performance targets. Sales Coaching & Development: Provide continuous support and structured coaching to improve individual and team effectiveness. Process Standardisation: Review and streamline sales workflows and methodologies to ensure consistency and efficiency across the team. CRM System Ownership: Oversee the setup, optimisation, and ongoing management of CRM tools to enhance lead management, customer tracking and reporting. Dashboard Design & Reporting: Lead the input, development, and interpretation of sales dashboards and reporting tools to track KPIs and guide strategic decisions. Data-Driven Strategy: Analyse sales data and market trends to inform decision making, identify growth opportunities and optimise performance. Systems Implementation: Assess current sales systems and processes; Design and implement new solutions that enhance productivity and scalability. Database Management: Maintain and utilise client and lead databases effectively to support targeted campaigns, segmentation and performance tracking. Skills and Experience: Proven experience managing a high performing Sales team. Strong background in sales coaching, performance management, and building scalable teams. Demonstrable experience in setting up and managing CRM systems (e.g. Salesforce, HubSpot, Zoho). Advanced skills in dashboard development and data visualisation (e.g. Power BI, Tableau, or Excel) Desirable. Strong analytical skills and a data-driven mindset. Excellent organisational, communication, and stakeholder management abilities. Experience in standardising and improving sales processes. Strong knowledge of sales metrics, forecasting, and pipeline management. Application If you are interested in the role, please register your details, including a copy of your CV. Please note, while we try to respond to every candidate, the high volume of applications anticipated may make this impossible and we ask for your patience and understanding.
Application Support Engineer Location: Berkshire (Hybrid - 3 days in-office, 2 days remote) Are you an experienced Application Support Engineer with a strong background in ERP systems, particularly Microsoft Dynamics AX/D365? We're seeking a proactive and skilled professional to join our clients team, providing critical application support across a broad range of business systems. About the Role In this hybrid role, you'll be responsible for providing 2nd line support for a variety of business applications, including ERP, WMS, CRM, BI, and integration tools. You'll work closely with stakeholders across the business to ensure seamless operations and integrations between core and satellite systems. You'll also take ownership of system administration tasks and play an active role in release management, compliance, and continuous improvement initiatives. Key Responsibilities Deliver application support to business users across various platforms and locations. Provide 2nd line support for line-of-business applications including ERP, WMS, CRM, BI, and middleware tools. Administer systems, managing licenses, roles, and access within Microsoft D365, ensuring compliance with SOX and other regulatory requirements. Collaborate with cross-functional teams to ensure smooth integration with systems such as Salesforce Commerce Cloud, WMS, and PIM. Participate in release cycles, performing regression testing and coordinating production deployments. Monitor and maintain end-user services to minimise outages. Investigate and resolve incidents, ensuring timely escalation where needed. Document known issues and solutions, assisting with change management and system improvements. Define and monitor SLAs, KPIs, and OLAs in collaboration with managers and business stakeholders. Contribute to roadmap planning and support continuous improvement initiatives across the application landscape. Essential Skills & Experience Extensive experience supporting business-critical applications in large, complex environments. In-depth knowledge of Microsoft Dynamics AX/D365 F&O and related ERP systems. Familiarity with hybrid and cloud application environments (Azure preferred). Strong experience with SQL Server and relational database querying. Solid background in systems administration (on-premise and cloud), ideally within a SOX-compliant environment. Excellent troubleshooting, analytical, and diagnostic skills. Proven ability to manage workloads under pressure and across geographically dispersed teams. Strong communication skills, with a keen attention to detail and a proactive mindset. Desirable Skills Exposure to Microsoft AX / Dynamics 365 F&O SCM modules. Familiarity with middleware solutions such as BizTalk or similar platforms. Some programming experience or willingness to learn. Understanding of software licensing models. Qualifications MCSA or MCSE (Microsoft Dynamics ERP/CRM) - desirable but not essential. Ready to make an impact in a dynamic environment? Apply now to join a collaborative team where your technical skills and business insight will help drive operational excellence. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Jul 17, 2025
Full time
Application Support Engineer Location: Berkshire (Hybrid - 3 days in-office, 2 days remote) Are you an experienced Application Support Engineer with a strong background in ERP systems, particularly Microsoft Dynamics AX/D365? We're seeking a proactive and skilled professional to join our clients team, providing critical application support across a broad range of business systems. About the Role In this hybrid role, you'll be responsible for providing 2nd line support for a variety of business applications, including ERP, WMS, CRM, BI, and integration tools. You'll work closely with stakeholders across the business to ensure seamless operations and integrations between core and satellite systems. You'll also take ownership of system administration tasks and play an active role in release management, compliance, and continuous improvement initiatives. Key Responsibilities Deliver application support to business users across various platforms and locations. Provide 2nd line support for line-of-business applications including ERP, WMS, CRM, BI, and middleware tools. Administer systems, managing licenses, roles, and access within Microsoft D365, ensuring compliance with SOX and other regulatory requirements. Collaborate with cross-functional teams to ensure smooth integration with systems such as Salesforce Commerce Cloud, WMS, and PIM. Participate in release cycles, performing regression testing and coordinating production deployments. Monitor and maintain end-user services to minimise outages. Investigate and resolve incidents, ensuring timely escalation where needed. Document known issues and solutions, assisting with change management and system improvements. Define and monitor SLAs, KPIs, and OLAs in collaboration with managers and business stakeholders. Contribute to roadmap planning and support continuous improvement initiatives across the application landscape. Essential Skills & Experience Extensive experience supporting business-critical applications in large, complex environments. In-depth knowledge of Microsoft Dynamics AX/D365 F&O and related ERP systems. Familiarity with hybrid and cloud application environments (Azure preferred). Strong experience with SQL Server and relational database querying. Solid background in systems administration (on-premise and cloud), ideally within a SOX-compliant environment. Excellent troubleshooting, analytical, and diagnostic skills. Proven ability to manage workloads under pressure and across geographically dispersed teams. Strong communication skills, with a keen attention to detail and a proactive mindset. Desirable Skills Exposure to Microsoft AX / Dynamics 365 F&O SCM modules. Familiarity with middleware solutions such as BizTalk or similar platforms. Some programming experience or willingness to learn. Understanding of software licensing models. Qualifications MCSA or MCSE (Microsoft Dynamics ERP/CRM) - desirable but not essential. Ready to make an impact in a dynamic environment? Apply now to join a collaborative team where your technical skills and business insight will help drive operational excellence. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary Smarsh is seeking a Strategic Customer Success Manager to join our Enterprise Customer Success organization in the near future. As part of the organization, you will be delivering customer outcomes to our top enterprise accounts and working with Fortune 500 caliber clients across the world. This includes end-to-end customer life cycle managing customer adoption and growth, health, governance, and retention in partnership with your Account Executives. You are customer's consultant and trusted partner who can navigate complex business objectives and develop them into Smarsh champions. How will you contribute? Create value for the customer by knowing, tracking, and managing customer's business objectives tied to Smarsh solutions. Know your accounts and their organization structure. Establish, maintain and grow senior executive relationships for your accounts. Partner with Account Executive to develop long-term strategic account plan and lead substantial portions of the strategic account plan. Drive and track customer adoption of Smarsh products and services. Proactively identifying strategic growth opportunities while providing value with what the customer has today. Measure and report on customer health. Identify appropriate steps or resources and lead effort to improve customer health. Proactively identify At Risk Clients and define escalation and remediation plans. This includes any cross-departmental collaboration as needed. Establish and oversee a comprehensive customer governance structure with clear processes, cadence, and communication channels including Executive Business Reviews. Take ownership for resolving customer issues; Partner with other internal teams to ensure escalated issues are being resolved in a timely manner. Lead weekly or monthly meetings for assigned accounts, including 1-on-1s with key customer contacts. Negotiate complex renewal terms. Adhere to defined CSM processes, metrics, and tools. Track activities in CRM tools and accurately log outcomes of customer discussions. Consistently meet or exceed target customer activity metrics and SLO's. Identify best practices and coach throughout Customer success team. Work as part of a collaborative team and provide feedback for improvement to internal stakeholders. Other duties as assigned. What will you bring? 10+ years' experience in a customer-facing role, preferably in B2B and/or SaaS environments. BA/BS degree in business/technology or comparable experience and 5+ years' experience in customer success. Understanding of Banks, Broker Dealers, Hedge Funds, Private Equity, FinTech, VC funds and their respective technology needs is a big advantage. Extremely strong oral and written communication skills. Intellectual Curiosity and technical acumen. Skilled at matrix management and using leadership skills to achieve goals. Demonstrated mastery of organization skills. Confident in juggling multiple tasks. Ability to quickly understand questions and problem solving. Proven results in driving customer health and satisfaction resulting in loyalty and advocacy. Knowledge of working in tools like Salesforce, Gainsight and Jira. About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
Jul 17, 2025
Full time
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary Smarsh is seeking a Strategic Customer Success Manager to join our Enterprise Customer Success organization in the near future. As part of the organization, you will be delivering customer outcomes to our top enterprise accounts and working with Fortune 500 caliber clients across the world. This includes end-to-end customer life cycle managing customer adoption and growth, health, governance, and retention in partnership with your Account Executives. You are customer's consultant and trusted partner who can navigate complex business objectives and develop them into Smarsh champions. How will you contribute? Create value for the customer by knowing, tracking, and managing customer's business objectives tied to Smarsh solutions. Know your accounts and their organization structure. Establish, maintain and grow senior executive relationships for your accounts. Partner with Account Executive to develop long-term strategic account plan and lead substantial portions of the strategic account plan. Drive and track customer adoption of Smarsh products and services. Proactively identifying strategic growth opportunities while providing value with what the customer has today. Measure and report on customer health. Identify appropriate steps or resources and lead effort to improve customer health. Proactively identify At Risk Clients and define escalation and remediation plans. This includes any cross-departmental collaboration as needed. Establish and oversee a comprehensive customer governance structure with clear processes, cadence, and communication channels including Executive Business Reviews. Take ownership for resolving customer issues; Partner with other internal teams to ensure escalated issues are being resolved in a timely manner. Lead weekly or monthly meetings for assigned accounts, including 1-on-1s with key customer contacts. Negotiate complex renewal terms. Adhere to defined CSM processes, metrics, and tools. Track activities in CRM tools and accurately log outcomes of customer discussions. Consistently meet or exceed target customer activity metrics and SLO's. Identify best practices and coach throughout Customer success team. Work as part of a collaborative team and provide feedback for improvement to internal stakeholders. Other duties as assigned. What will you bring? 10+ years' experience in a customer-facing role, preferably in B2B and/or SaaS environments. BA/BS degree in business/technology or comparable experience and 5+ years' experience in customer success. Understanding of Banks, Broker Dealers, Hedge Funds, Private Equity, FinTech, VC funds and their respective technology needs is a big advantage. Extremely strong oral and written communication skills. Intellectual Curiosity and technical acumen. Skilled at matrix management and using leadership skills to achieve goals. Demonstrated mastery of organization skills. Confident in juggling multiple tasks. Ability to quickly understand questions and problem solving. Proven results in driving customer health and satisfaction resulting in loyalty and advocacy. Knowledge of working in tools like Salesforce, Gainsight and Jira. About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
