Digital Account Manager Cardiff Up to 38,000 per annum + excellent benefits Yolk Recruitment is proud to be supporting a high-growth digital agency in their search for a results-driven Digital Account Manager. This is a fantastic opportunity to join a fast-paced, collaborative team where innovation, creativity and data-driven marketing collide to deliver exceptional results for clients. Although this is an agency-based role, this position could be well suited to candidates with strong client-side (in-house) experience over agency-only backgrounds, particularly those who deeply understand PPC, Meta, programmatic advertising, strategy creation, optimisation, and conversion rate improvement. If you're a passionate and performance-focused Digital Specialist who thrives on owning campaigns from strategy to execution and loves seeing the direct impact of your work, this could be the role you've been waiting for. As the Digital Account Manager , you'll play a central role in delivering integrated, results-led digital campaigns across multiple channels and platforms. Your responsibilities will include: Planning and managing paid campaigns across Google Ads, Meta, and programmatic platforms to maximise ROI. Leading eCommerce strategies, including managing Shopify stores, product feeds, and dynamic marketing campaigns. Creating and optimising automated marketing workflows using HubSpot CRM to nurture leads and increase retention. Managing client relationships end-to-end, presenting results and insights with clarity and confidence. Collaborating with designers, developers, and strategists to drive conversion rate optimisation and eCommerce growth. To succeed as a Digital Account Manager , you'll need to bring a mix of technical capability, commercial insight, and client-facing confidence: A minimum of 5 years' experience in a digital agency or performance marketing environment. Proven success in managing PPC and paid social campaigns, with strong ROI and CPA outcomes. Hands-on experience with eCommerce platforms such as Shopify (Magento or WooCommerce a plus). Strong working knowledge of HubSpot CRM, including segmentation, workflows, and reporting. Proficiency in Google Analytics (Enhanced eCommerce preferred) and Excel for data analysis. And this is what you'll get in return: A competitive salary of up to 38,000 per annum depending on experience The chance to work for an industry-leading media agency at the forefront of innovation Birthday bonus to treat you and your friend's/loved ones at a restaurant of your choice! Paid CIM Membership 25 days holiday + bank holidays Private healthcare through AXA Regular team events and the opportunity to win overseas trips! A supportive team environment focused on personal and professional growth. Interested? Please get in touch asap! If you're ready to make your mark as a Digital Account Manager in a dynamic and innovative Media Agency, apply now! Don't miss out on this exciting opportunity. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Kim Partridge. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.
Jul 16, 2025
Full time
Digital Account Manager Cardiff Up to 38,000 per annum + excellent benefits Yolk Recruitment is proud to be supporting a high-growth digital agency in their search for a results-driven Digital Account Manager. This is a fantastic opportunity to join a fast-paced, collaborative team where innovation, creativity and data-driven marketing collide to deliver exceptional results for clients. Although this is an agency-based role, this position could be well suited to candidates with strong client-side (in-house) experience over agency-only backgrounds, particularly those who deeply understand PPC, Meta, programmatic advertising, strategy creation, optimisation, and conversion rate improvement. If you're a passionate and performance-focused Digital Specialist who thrives on owning campaigns from strategy to execution and loves seeing the direct impact of your work, this could be the role you've been waiting for. As the Digital Account Manager , you'll play a central role in delivering integrated, results-led digital campaigns across multiple channels and platforms. Your responsibilities will include: Planning and managing paid campaigns across Google Ads, Meta, and programmatic platforms to maximise ROI. Leading eCommerce strategies, including managing Shopify stores, product feeds, and dynamic marketing campaigns. Creating and optimising automated marketing workflows using HubSpot CRM to nurture leads and increase retention. Managing client relationships end-to-end, presenting results and insights with clarity and confidence. Collaborating with designers, developers, and strategists to drive conversion rate optimisation and eCommerce growth. To succeed as a Digital Account Manager , you'll need to bring a mix of technical capability, commercial insight, and client-facing confidence: A minimum of 5 years' experience in a digital agency or performance marketing environment. Proven success in managing PPC and paid social campaigns, with strong ROI and CPA outcomes. Hands-on experience with eCommerce platforms such as Shopify (Magento or WooCommerce a plus). Strong working knowledge of HubSpot CRM, including segmentation, workflows, and reporting. Proficiency in Google Analytics (Enhanced eCommerce preferred) and Excel for data analysis. And this is what you'll get in return: A competitive salary of up to 38,000 per annum depending on experience The chance to work for an industry-leading media agency at the forefront of innovation Birthday bonus to treat you and your friend's/loved ones at a restaurant of your choice! Paid CIM Membership 25 days holiday + bank holidays Private healthcare through AXA Regular team events and the opportunity to win overseas trips! A supportive team environment focused on personal and professional growth. Interested? Please get in touch asap! If you're ready to make your mark as a Digital Account Manager in a dynamic and innovative Media Agency, apply now! Don't miss out on this exciting opportunity. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Kim Partridge. Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.
Head of eCommerce Salary: £80-90k depending on experience + bonus + benefits Remote or Glasgow-based (3 days per week in Glasgowoffice if hybrid/remote) Are you ready to revolutionize the way people travel? We're seeking a dynamic e-commerce expert with a proven track record of driving online sales growth to elevate our digital performance and help us transform adventure travel from group tours to self-guided experiences. In this pivotal role, you'll be responsible for the global commercial performance of our digital platforms, including our website and app. Your mission will be to drive growth by boosting traffic, converting visitors into leads and bookings, and maximizing transaction values. You won't be alone in this journey at Macs Adventure!You'll build and lead a team of e-commerce specialists, ensuring all strategies are data-driven and customer-centric. Collaborating with our digital and brand marketing teams, you'll optimize on-site content and traffic, while working closely with our tech team to enhance the user experience and make our platforms the best in the industry. About Macs Adventure We're a founder-led, rapidly scaling, adventure tour operator on a mission to be the leading global brand in self-guided, active travel. With over 20 years' experience in active travel, we welcome over 30,000 customers on over 600 walking and cycling trips to destinations around the world. We employ over 180 people across the UK, US and Germany who share our purpose of creating by leading, advocating & enabling self-guided, active travel as a positive force for people and planet. In November 2024, we proudly achieved B Corp certification, marking a significant milestone in our journey toward sustainable, values-driven growth. Our Culture We're an ambitious, forward-thinking business with a bold vision for the future, and our culture reflects these ambitions. We're an action-oriented, fast-paced organisation and we like to have fun along the way. We're looking for people who can grow with Macs and join us on our journey. It's not the easy route and we're looking for people who enjoy challenges, love learning, want to make an impact and align with our core values: Love the journey: A Macs trip is all about the journey, not the destination. We are all believers in Macs' unique brand of self-guided, active travel and shout about it. As more travellers convert to the Macs Way, we accept our business will grow and change. We welcome new connections and embrace to new opportunities. Carpe diem! Take a different path: We're not different for different' s sake; but we won't succeed if we're just the same as everyone else. We devise creative solutions to problems, find new ways of doing things, and trust colleagues who are doing so too. We are brave and feel empowered to take the initiative. We ask ourselves: is what I'm doing authentically Macs? Tread thoughtfully: We are considerate, empathetic and try to put ourselves in our customers', suppliers' and each other's shoes. We support local and find ways of having less negative impact on the planet. We find ways of having positive impact on people and communities. We are fair, and we do the right thing. Go the extra mile: We know that creating a perfect involves going that bit further. We imagine the best feedback we can get and set out to earn it. We take ownership and accountability - it's yours, not someone else's, problem. We step up and help our teammates when they need us. What you'll do Functional leadership Develop, own and execute a global e-commerce strategy that delivers year-on-year growth, both in terms of transaction volume (bookings) and value (sales). Own the e-commerce P&L; deliver against online sales and growth targets. Be the functional expert in the business on all things e-commerce, utilising your industry knowledge and connections to develop Macs' capability and build competitive advantage. Product merchandising Curate the product catalogue in each market. Lead product merchandising strategies to maximise sales in each market, including promotion, placement, content enhancement and introduction of ancillary revenues. Collaborate with the Travel Product team to ensure tour offerings meet customer demands and new product is developed in line with customer browsing and purchasing behaviours. Analytics & CRO Define e-commerce KPIs and performance dashboard. Utilise data analytics to track and report on KPIs, monitor customer behaviour, and drive informed decision-making. Plan, undertake and evaluate a programme of Conversion Rate Optimisation (CRO) and feedback into the web development roadmap. Customer journey optimisation Implement triggers and automations that prompt valuable actions at key moments in the customer journey (emails/notifications). Improve user experience to drive conversion and satisfaction. E-commerce operations Optimise and ensure smooth running of all operational aspects of the e-commerce platform, from the payment gateway to the booking process. Tech collaboration Provide commercial input on user experience initiatives, ensuring that business goals align with user needs. Act as the commercial liaison for Tech, defining business requirements for UX and tech projects related to website functionality, new features, and optimisations. What you'll bring Proven track record delivering growth through e-commerce for consumer brands, preferably in retail or travel sectors Previous experience owning commercial targets from digital platforms (app, web) A serious love of online data and experience of all the sources of online data insight A passion for web development and user experience, with examples of launching new sites Experience of developing mobile apps for e-commerce An understanding of developing e-commerce sites for international markets (ex-UK) Strategic vision, strong problem-solving abilities and demonstrable commercial acumen Excellent stakeholder management, shaping and driving informed decision making across the business An ability to identify and deliver effective change, build a strong collaborative team and a best-in-class e-commerce function A passion for the outdoors and active travel The knowledge and skills we've listed represent "the perfect candidate". No one's perfect and we know the 'confidence gap' can stop brilliant people applying. If you think you've the skills, experience, and mindset to succeed in this role, and love the sound of this opportunity please apply, we'd love to hear from you. You could belong here To deliver adventures for more than 100,000 customers we need to build a company that's reflective of their diversity. We're building an inclusive workplace that promotes and values difference, where everyone, from any background, can do their best work and be proud to belong. And we offer office or hybrid working - whether to help you meet other commitments or to help you strike a great work-life balance. What we'll offer As well as your salary; ANNUAL LEAVE: We're an inclusive employer and celebrate diversity. We want you to be able to take holidays that matter to you, so 8 public holidays are included in your annual leave allowance of 33 days, which increases to 35 days after 5 years' service. BIRTHDAY BOOSTER: An extra day off on your birthday! PENSION: We offer a contributory pension scheme. DISCOUNTS: You are eligible for great discounts on Macs Adventure trips! TRAVEL INSURANCE: We provide you and your spouse/partner/children with annual worldwide travel insurance. FLEXIBLE WORKING: A flexible work culture - you'll be able to work from home as well as coming into our hub office in Glasgow 3 days per week to collaborate with colleagues. GET TOGETHERS: Regular team, management, & leadership meetings/retreats. CULTURE: An innovative, fast growth, international and solution focused culture, where we work hard to embed our values across the business. L&D: We support your self-guided learning journey to make the most of your strengths. WELLBEING . We'll support you in looking after your health and wellbeing so you can do your best work. TRAVEL: Occasional international travel may be required. IMPACT: The opportunity to make a difference in people's lives and the planet.
Feb 17, 2025
Full time
Head of eCommerce Salary: £80-90k depending on experience + bonus + benefits Remote or Glasgow-based (3 days per week in Glasgowoffice if hybrid/remote) Are you ready to revolutionize the way people travel? We're seeking a dynamic e-commerce expert with a proven track record of driving online sales growth to elevate our digital performance and help us transform adventure travel from group tours to self-guided experiences. In this pivotal role, you'll be responsible for the global commercial performance of our digital platforms, including our website and app. Your mission will be to drive growth by boosting traffic, converting visitors into leads and bookings, and maximizing transaction values. You won't be alone in this journey at Macs Adventure!You'll build and lead a team of e-commerce specialists, ensuring all strategies are data-driven and customer-centric. Collaborating with our digital and brand marketing teams, you'll optimize on-site content and traffic, while working closely with our tech team to enhance the user experience and make our platforms the best in the industry. About Macs Adventure We're a founder-led, rapidly scaling, adventure tour operator on a mission to be the leading global brand in self-guided, active travel. With over 20 years' experience in active travel, we welcome over 30,000 customers on over 600 walking and cycling trips to destinations around the world. We employ over 180 people across the UK, US and Germany who share our purpose of creating by leading, advocating & enabling self-guided, active travel as a positive force for people and planet. In November 2024, we proudly achieved B Corp certification, marking a significant milestone in our journey toward sustainable, values-driven growth. Our Culture We're an ambitious, forward-thinking business with a bold vision for the future, and our culture reflects these ambitions. We're an action-oriented, fast-paced organisation and we like to have fun along the way. We're looking for people who can grow with Macs and join us on our journey. It's not the easy route and we're looking for people who enjoy challenges, love learning, want to make an impact and align with our core values: Love the journey: A Macs trip is all about the journey, not the destination. We are all believers in Macs' unique brand of self-guided, active travel and shout about it. As more travellers convert to the Macs Way, we accept our business will grow and change. We welcome new connections and embrace to new opportunities. Carpe diem! Take a different path: We're not different for different' s sake; but we won't succeed if we're just the same as everyone else. We devise creative solutions to problems, find new ways of doing things, and trust colleagues who are doing so too. We are brave and feel empowered to take the initiative. We ask ourselves: is what I'm doing authentically Macs? Tread thoughtfully: We are considerate, empathetic and try to put ourselves in our customers', suppliers' and each other's shoes. We support local and find ways of having less negative impact on the planet. We find ways of having positive impact on people and communities. We are fair, and we do the right thing. Go the extra mile: We know that creating a perfect involves going that bit further. We imagine the best feedback we can get and set out to earn it. We take ownership and accountability - it's yours, not someone else's, problem. We step up and help our teammates when they need us. What you'll do Functional leadership Develop, own and execute a global e-commerce strategy that delivers year-on-year growth, both in terms of transaction volume (bookings) and value (sales). Own the e-commerce P&L; deliver against online sales and growth targets. Be the functional expert in the business on all things e-commerce, utilising your industry knowledge and connections to develop Macs' capability and build competitive advantage. Product merchandising Curate the product catalogue in each market. Lead product merchandising strategies to maximise sales in each market, including promotion, placement, content enhancement and introduction of ancillary revenues. Collaborate with the Travel Product team to ensure tour offerings meet customer demands and new product is developed in line with customer browsing and purchasing behaviours. Analytics & CRO Define e-commerce KPIs and performance dashboard. Utilise data analytics to track and report on KPIs, monitor customer behaviour, and drive informed decision-making. Plan, undertake and evaluate a programme of Conversion Rate Optimisation (CRO) and feedback into the web development roadmap. Customer journey optimisation Implement triggers and automations that prompt valuable actions at key moments in the customer journey (emails/notifications). Improve user experience to drive conversion and satisfaction. E-commerce operations Optimise and ensure smooth running of all operational aspects of the e-commerce platform, from the payment gateway to the booking process. Tech collaboration Provide commercial input on user experience initiatives, ensuring that business goals align with user needs. Act as the commercial liaison for Tech, defining business requirements for UX and tech projects related to website functionality, new features, and optimisations. What you'll bring Proven track record delivering growth through e-commerce for consumer brands, preferably in retail or travel sectors Previous experience owning commercial targets from digital platforms (app, web) A serious love of online data and experience of all the sources of online data insight A passion for web development and user experience, with examples of launching new sites Experience of developing mobile apps for e-commerce An understanding of developing e-commerce sites for international markets (ex-UK) Strategic vision, strong problem-solving abilities and demonstrable commercial acumen Excellent stakeholder management, shaping and driving informed decision making across the business An ability to identify and deliver effective change, build a strong collaborative team and a best-in-class e-commerce function A passion for the outdoors and active travel The knowledge and skills we've listed represent "the perfect candidate". No one's perfect and we know the 'confidence gap' can stop brilliant people applying. If you think you've the skills, experience, and mindset to succeed in this role, and love the sound of this opportunity please apply, we'd love to hear from you. You could belong here To deliver adventures for more than 100,000 customers we need to build a company that's reflective of their diversity. We're building an inclusive workplace that promotes and values difference, where everyone, from any background, can do their best work and be proud to belong. And we offer office or hybrid working - whether to help you meet other commitments or to help you strike a great work-life balance. What we'll offer As well as your salary; ANNUAL LEAVE: We're an inclusive employer and celebrate diversity. We want you to be able to take holidays that matter to you, so 8 public holidays are included in your annual leave allowance of 33 days, which increases to 35 days after 5 years' service. BIRTHDAY BOOSTER: An extra day off on your birthday! PENSION: We offer a contributory pension scheme. DISCOUNTS: You are eligible for great discounts on Macs Adventure trips! TRAVEL INSURANCE: We provide you and your spouse/partner/children with annual worldwide travel insurance. FLEXIBLE WORKING: A flexible work culture - you'll be able to work from home as well as coming into our hub office in Glasgow 3 days per week to collaborate with colleagues. GET TOGETHERS: Regular team, management, & leadership meetings/retreats. CULTURE: An innovative, fast growth, international and solution focused culture, where we work hard to embed our values across the business. L&D: We support your self-guided learning journey to make the most of your strengths. WELLBEING . We'll support you in looking after your health and wellbeing so you can do your best work. TRAVEL: Occasional international travel may be required. IMPACT: The opportunity to make a difference in people's lives and the planet.
Digital Marketing Specialist 30-40k + Benefits Havant VR/10445 As the Digital Marketing Specialist, you will be responsible for managing and optimising the websites for a well-established and successful organisation with a strong focus on driving revenue through ecommerce. You will develop and implement SEO, PPC, and SEM strategies to increase traffic, conversions, and sales. Working closely with the Marketing team, you will create and manage digital campaigns and website content to enhance brand awareness, drive customer engagement and ultimately boost online revenue Your role will involve: Managing and optimising ecommerce websites to maximize conversions and sales Developing and executing SEO strategies to improve organic search rankings and drive qualified traffic Creating and managing PPC campaigns across platforms like Google Ads and Bing Ads to generate leads and sales Implementing SEM techniques to enhance overall online visibility and revenue generation Producing and delivering engaging campaigns to increase brand awareness and drive traffic to e-commerce platforms Creating compelling product descriptions and landing pages to improve conversion rates Monitoring, tracking and reporting on website performance, including traffic, conversion rates and revenue metrics Conducting keyword research and analysis for both SEO and PPC efforts, focusing on high-intent, revenue-driving keywords Optimising the user experience on websites to reduce bounce rates and increase time on site Implementing and managing e-commerce tracking and analytics to identify revenue opportunities Staying up-to-date with the latest digital marketing trends and e-commerce best practices You will be the ideal candidate due to your: Proven experience in SEO, PPC, and SEM strategies with a focus on revenue generation Strong understanding of e-commerce principles and conversion rate optimisation Excellent analytical skills with experience in using data to drive decision-making Proficiency in web analytics tools (e.g., Google Analytics tools, SEMrush & Merchant Centre) and experience in setting up e-commerce tracking Experience with A/B testing and website optimisation tools Strong command of English - written and spoken Proficiency in graphic design software for creating compelling visual content Outstanding organisational skills and ability to manage multiple projects simultaneously Demonstrated experience in creating and managing successful digital marketing campaigns that drive revenue This is an exciting opportunity within a supportive, busy team. Please apply now if this sounds like the role for you!
Feb 08, 2025
Full time
Digital Marketing Specialist 30-40k + Benefits Havant VR/10445 As the Digital Marketing Specialist, you will be responsible for managing and optimising the websites for a well-established and successful organisation with a strong focus on driving revenue through ecommerce. You will develop and implement SEO, PPC, and SEM strategies to increase traffic, conversions, and sales. Working closely with the Marketing team, you will create and manage digital campaigns and website content to enhance brand awareness, drive customer engagement and ultimately boost online revenue Your role will involve: Managing and optimising ecommerce websites to maximize conversions and sales Developing and executing SEO strategies to improve organic search rankings and drive qualified traffic Creating and managing PPC campaigns across platforms like Google Ads and Bing Ads to generate leads and sales Implementing SEM techniques to enhance overall online visibility and revenue generation Producing and delivering engaging campaigns to increase brand awareness and drive traffic to e-commerce platforms Creating compelling product descriptions and landing pages to improve conversion rates Monitoring, tracking and reporting on website performance, including traffic, conversion rates and revenue metrics Conducting keyword research and analysis for both SEO and PPC efforts, focusing on high-intent, revenue-driving keywords Optimising the user experience on websites to reduce bounce rates and increase time on site Implementing and managing e-commerce tracking and analytics to identify revenue opportunities Staying up-to-date with the latest digital marketing trends and e-commerce best practices You will be the ideal candidate due to your: Proven experience in SEO, PPC, and SEM strategies with a focus on revenue generation Strong understanding of e-commerce principles and conversion rate optimisation Excellent analytical skills with experience in using data to drive decision-making Proficiency in web analytics tools (e.g., Google Analytics tools, SEMrush & Merchant Centre) and experience in setting up e-commerce tracking Experience with A/B testing and website optimisation tools Strong command of English - written and spoken Proficiency in graphic design software for creating compelling visual content Outstanding organisational skills and ability to manage multiple projects simultaneously Demonstrated experience in creating and managing successful digital marketing campaigns that drive revenue This is an exciting opportunity within a supportive, busy team. Please apply now if this sounds like the role for you!
Company description Location: London (Hybrid working) Employment Type: Permanent, full time Solution bringers. Day makers. Extra milers. We are the AA. And we keep everyone's show on the road. There for our members wherever and whenever they need us, we're always ready for anything. That's why, for over 100 years, we've continued to evolve and adapt. Today, as the nation's number one motoring organisation, we offer a range of excellent products and services to millions of customers. As a Digital Product Designer, you'll always go the extra mile for our members. In return, we'll go the extra mile for you, with excellent training, support and development opportunities. This is the job Joining the AA as a Digital Product Designer, you will be responsible for the product, user experience (UX) and user interface (UI) design of our services and ecommerce journeys. You will work alongside, and collaborate with, other talented designers, content editors, product owners and developers to deliver an excellent customer experience across all channels. You will identify areas for opportunities to improve and work closely with our User Research Lead and our Conversion Rate Optimisation Manager to plan and execute the right research to inform your design. Your portfolio will show your experience of achieving user-centred outcomes and business goals. As a Digital Product Designer, you will be a natural collaborator, possess strong storytelling skills, and confident selling the value of design methodologies to stakeholders and mapping, designing and crafting quality end-to-end user journeys across app and web demonstrating a thorough understanding of design standards and principles. What will I be doing? Design new features across customer journeys and optimise existing experiences to boost visitor engagement and conversion rate Validate designs with actionable data from a range of sources and contribute to style guides and design system Work closely with Editors ensuring content is considered as part of the design process as well as Developers to deliver best possible customer experience Present designs and explain rationale to senior stakeholders across all levels including Senior Leaders, Executives and Directors Work closely with the User Research Lead and Conversion Rate Optimisation (CRO) Manager to gather insight Also share and collaborate findings and decisions to the wider team and other impacted business areas to ensure all remain aligned on the journey What do I need? Essential: Strong working experience within a similar UX/UI Design role with proven success in designing for the responsive web with skilled storytelling ability Experience using a range of design tools i.e., Figma, Zeplin, AxureRP, Miro etc. Possess proficient stakeholder management skills with the ability to present, challenge and influence decision making using a customer-centric mindset and approach Knowledge of lean approaches, working closely with optimisation specialists and data analysts to drive evidence-based decision making Experience of testing your concepts and designs Familiar with working in agile/scrum environments and comfortable with understanding and using data and customer feedback to guide design decisions Additional Information We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including: Diverse learning and development opportunities to support you to progress in your career 25 days annual leave Free AA breakdown membership after 12 months, 50% discount in your first year Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Worksave pension scheme with up to 7% employer contribution Dedicated Employee Assistance Programme Additional benefits related to grade? Plus, so much more! We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.
Dec 18, 2022
Full time
Company description Location: London (Hybrid working) Employment Type: Permanent, full time Solution bringers. Day makers. Extra milers. We are the AA. And we keep everyone's show on the road. There for our members wherever and whenever they need us, we're always ready for anything. That's why, for over 100 years, we've continued to evolve and adapt. Today, as the nation's number one motoring organisation, we offer a range of excellent products and services to millions of customers. As a Digital Product Designer, you'll always go the extra mile for our members. In return, we'll go the extra mile for you, with excellent training, support and development opportunities. This is the job Joining the AA as a Digital Product Designer, you will be responsible for the product, user experience (UX) and user interface (UI) design of our services and ecommerce journeys. You will work alongside, and collaborate with, other talented designers, content editors, product owners and developers to deliver an excellent customer experience across all channels. You will identify areas for opportunities to improve and work closely with our User Research Lead and our Conversion Rate Optimisation Manager to plan and execute the right research to inform your design. Your portfolio will show your experience of achieving user-centred outcomes and business goals. As a Digital Product Designer, you will be a natural collaborator, possess strong storytelling skills, and confident selling the value of design methodologies to stakeholders and mapping, designing and crafting quality end-to-end user journeys across app and web demonstrating a thorough understanding of design standards and principles. What will I be doing? Design new features across customer journeys and optimise existing experiences to boost visitor engagement and conversion rate Validate designs with actionable data from a range of sources and contribute to style guides and design system Work closely with Editors ensuring content is considered as part of the design process as well as Developers to deliver best possible customer experience Present designs and explain rationale to senior stakeholders across all levels including Senior Leaders, Executives and Directors Work closely with the User Research Lead and Conversion Rate Optimisation (CRO) Manager to gather insight Also share and collaborate findings and decisions to the wider team and other impacted business areas to ensure all remain aligned on the journey What do I need? Essential: Strong working experience within a similar UX/UI Design role with proven success in designing for the responsive web with skilled storytelling ability Experience using a range of design tools i.e., Figma, Zeplin, AxureRP, Miro etc. Possess proficient stakeholder management skills with the ability to present, challenge and influence decision making using a customer-centric mindset and approach Knowledge of lean approaches, working closely with optimisation specialists and data analysts to drive evidence-based decision making Experience of testing your concepts and designs Familiar with working in agile/scrum environments and comfortable with understanding and using data and customer feedback to guide design decisions Additional Information We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including: Diverse learning and development opportunities to support you to progress in your career 25 days annual leave Free AA breakdown membership after 12 months, 50% discount in your first year Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Worksave pension scheme with up to 7% employer contribution Dedicated Employee Assistance Programme Additional benefits related to grade? Plus, so much more! We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.
CRO SPECIALIST £30,000 - £38,000 SALFORD QUAYS Are you an experienced CRO Specialist , looking to accelerate your career? Can you picture yourself working for a global retailer , with all the latest technology? Do you want to work with some of the biggest global retail brands, in a customer-centric environment? A retail powerhouse, home to a number of well-loved brands, is looking for a CRO Specialist . The ideal candidate will be innovative, passionate and have a love for experimentation. As a CRO Specialist, you will be working closely with the CRO Manager to drive the optimisation strategy through the development of roadmaps across testing and personalisation. The role will be working across a selection of websites , identifying areas of growth and opportunity to optimisae the customer journey and increase conversion. About the role Plan, deliver and manager testing and personalisation roadmaps Managing the end to end process of testing, from hypothesis, design, build, QA, delivery and analysis Working towards improving digital KPIs through monitoring performance of all tests Produce analysis in to test performance, understanding the impact of tests, trends and the effect on ROI Gain insight from analysis and make recommendations for further changes and improvements Working on personalisation and targeting projects About you Solid experience working in a CRO / Personalisation role Extensive use of testing and personalisation tools (Monetate, AB Tasty etc,) Deep understanding of A/B Testing and UX best practice Highly analytics with knowledge of Google Analytics Extensive background in calculating A/B test statistical significance Ability to work in a fast-paced, ecommerce environment What's on offer Hybrid working (3 days in the Manchester office, 2 days from home) 20% discount Bonus scheme Employee of the month awards 20 days holiday + bank holidays Discounted gym membership Modern, collaborative offices Progression and development opportunities As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.
Dec 02, 2022
Full time
CRO SPECIALIST £30,000 - £38,000 SALFORD QUAYS Are you an experienced CRO Specialist , looking to accelerate your career? Can you picture yourself working for a global retailer , with all the latest technology? Do you want to work with some of the biggest global retail brands, in a customer-centric environment? A retail powerhouse, home to a number of well-loved brands, is looking for a CRO Specialist . The ideal candidate will be innovative, passionate and have a love for experimentation. As a CRO Specialist, you will be working closely with the CRO Manager to drive the optimisation strategy through the development of roadmaps across testing and personalisation. The role will be working across a selection of websites , identifying areas of growth and opportunity to optimisae the customer journey and increase conversion. About the role Plan, deliver and manager testing and personalisation roadmaps Managing the end to end process of testing, from hypothesis, design, build, QA, delivery and analysis Working towards improving digital KPIs through monitoring performance of all tests Produce analysis in to test performance, understanding the impact of tests, trends and the effect on ROI Gain insight from analysis and make recommendations for further changes and improvements Working on personalisation and targeting projects About you Solid experience working in a CRO / Personalisation role Extensive use of testing and personalisation tools (Monetate, AB Tasty etc,) Deep understanding of A/B Testing and UX best practice Highly analytics with knowledge of Google Analytics Extensive background in calculating A/B test statistical significance Ability to work in a fast-paced, ecommerce environment What's on offer Hybrid working (3 days in the Manchester office, 2 days from home) 20% discount Bonus scheme Employee of the month awards 20 days holiday + bank holidays Discounted gym membership Modern, collaborative offices Progression and development opportunities As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.
The People Of: Marketing is looking for a CRO Specialist to join a leading global retailer. As a CRO Specialist, you will join a talented team that is driven by digital channel growth and its overall importance to the company's future. It is a great opportunity to work for a highly reputable company that has seen remarkable growth online over the past year. This role is hybrid working either from London or Manchester. Great things about this opportunity: Work with an innovative retail business that are changing the face of retail Lots of opportunities for career progression Autonomous role and a working environment that promotes innovation and collaboration Hybrid working to get the best of both worlds Have full ownership of the channel As a CRO Specialist, you will : Provide an end-to-end strategy for optimisation of conversion rates Implement optimisation strategies across all brands of our clients in collaboration with the Senior CRO Manager. Plan, develop, and implement a multi-website testing and personalization roadmap Improve conversions for our clients' broad brand portfolio by developing and/or identifying opportunities. As a CRO Specialist, you will have: A minimum of 2+ years' experience in conversion rate optimization using relevant personalisation tools (Optimizely, AB Tasty, Monetate, Dynamic Yield etc.). Experience and knowledge of key elements that influence conversations, such as customer journey management, website personalization, online merchandising, A/B and multitesting, customer segmentation, competitor benchmarking, etc. The ability to plan, run and deliver optimization projects. Advanced analytical skills and a working knowledge in analytics packages e.g., Google Analytics etc Excellent time-management , multitasking, and organisational skills A capability to analyze user testing results in order to drive product improvements and decision making. A particular focus on effectively calculating statistical significance. Previous experience in the eCommerce industry (desirable) Experience using HTML, JavaScript and CSS is a plus. Valid working rights for the EMEA Latest Digital roles CRO Jobs Analyst Jobs The People of
Dec 01, 2022
Full time
The People Of: Marketing is looking for a CRO Specialist to join a leading global retailer. As a CRO Specialist, you will join a talented team that is driven by digital channel growth and its overall importance to the company's future. It is a great opportunity to work for a highly reputable company that has seen remarkable growth online over the past year. This role is hybrid working either from London or Manchester. Great things about this opportunity: Work with an innovative retail business that are changing the face of retail Lots of opportunities for career progression Autonomous role and a working environment that promotes innovation and collaboration Hybrid working to get the best of both worlds Have full ownership of the channel As a CRO Specialist, you will : Provide an end-to-end strategy for optimisation of conversion rates Implement optimisation strategies across all brands of our clients in collaboration with the Senior CRO Manager. Plan, develop, and implement a multi-website testing and personalization roadmap Improve conversions for our clients' broad brand portfolio by developing and/or identifying opportunities. As a CRO Specialist, you will have: A minimum of 2+ years' experience in conversion rate optimization using relevant personalisation tools (Optimizely, AB Tasty, Monetate, Dynamic Yield etc.). Experience and knowledge of key elements that influence conversations, such as customer journey management, website personalization, online merchandising, A/B and multitesting, customer segmentation, competitor benchmarking, etc. The ability to plan, run and deliver optimization projects. Advanced analytical skills and a working knowledge in analytics packages e.g., Google Analytics etc Excellent time-management , multitasking, and organisational skills A capability to analyze user testing results in order to drive product improvements and decision making. A particular focus on effectively calculating statistical significance. Previous experience in the eCommerce industry (desirable) Experience using HTML, JavaScript and CSS is a plus. Valid working rights for the EMEA Latest Digital roles CRO Jobs Analyst Jobs The People of
