Senior Paid Media Executive Salary up to £40k York - 3 days in, 2 days home Are you ready to take the lead on large-scale Paid Media campaigns for a fast-growing, international consumer brand? Forward Role are proud to be once again supporting an exciting global business that's making waves in the ecommerce space, with operations across 150+ countries and a strong presence throughout Europe click apply for full job details
Jul 23, 2025
Full time
Senior Paid Media Executive Salary up to £40k York - 3 days in, 2 days home Are you ready to take the lead on large-scale Paid Media campaigns for a fast-growing, international consumer brand? Forward Role are proud to be once again supporting an exciting global business that's making waves in the ecommerce space, with operations across 150+ countries and a strong presence throughout Europe click apply for full job details
Network Performance & Optimisation Manager Retail National 60k Purpose This is a high-impact position as Network Performance & Optimisation Manager sits in the heart of our supply chain transformation. Reporting into senior leadership, you'll be the driving force behind optimising our end-to-end retail and ecommerce network-making it leaner, smarter, faster , and more resilient. From short-term tactical improvements to long-term strategic redesigns, you'll lead initiatives that enhance cost-efficiency, service quality, and operational scalability. You'll also be at the forefront of automation and digital innovation , empowering the business to deliver exceptional customer experiences across every channel. If you're a hands-on leader who thrives on turning complexity into clarity-and performance into progress-this is the role for you. The role as Network Performance & Optimisation Manager What you'll do Lead strategic improvements across our retail and online supply chain network. Develop and deliver cost, speed, and quality optimisation plans. Partner with teams across Logistics, IT, Retail, and Procurement. Champion innovation through automation, digital tools, and data-led decisions. Monitor and report performance, identifying opportunities and delivering results. What We're Looking For Experience Bachelor's degree in Supply Chain, Engineering, Business, or similar. Experience in supply chain performance, planning , or network optimisation . Background in retail or FMCG environments, with exposure to both store and online fulfilment. Demonstrated success in leading network or operations improvement programmes. Strong project leadership, analytical skills, and stakeholder influence. Proficiency in Excel and familiarity with tools like SAP, Power BI, or Supply Chain Gur BBBH: 34038
Jul 23, 2025
Full time
Network Performance & Optimisation Manager Retail National 60k Purpose This is a high-impact position as Network Performance & Optimisation Manager sits in the heart of our supply chain transformation. Reporting into senior leadership, you'll be the driving force behind optimising our end-to-end retail and ecommerce network-making it leaner, smarter, faster , and more resilient. From short-term tactical improvements to long-term strategic redesigns, you'll lead initiatives that enhance cost-efficiency, service quality, and operational scalability. You'll also be at the forefront of automation and digital innovation , empowering the business to deliver exceptional customer experiences across every channel. If you're a hands-on leader who thrives on turning complexity into clarity-and performance into progress-this is the role for you. The role as Network Performance & Optimisation Manager What you'll do Lead strategic improvements across our retail and online supply chain network. Develop and deliver cost, speed, and quality optimisation plans. Partner with teams across Logistics, IT, Retail, and Procurement. Champion innovation through automation, digital tools, and data-led decisions. Monitor and report performance, identifying opportunities and delivering results. What We're Looking For Experience Bachelor's degree in Supply Chain, Engineering, Business, or similar. Experience in supply chain performance, planning , or network optimisation . Background in retail or FMCG environments, with exposure to both store and online fulfilment. Demonstrated success in leading network or operations improvement programmes. Strong project leadership, analytical skills, and stakeholder influence. Proficiency in Excel and familiarity with tools like SAP, Power BI, or Supply Chain Gur BBBH: 34038
Network Performance & Optimisation Manager Retail National 60k Purpose This is a high-impact position as Network Performance & Optimisation Manager sits in the heart of our supply chain transformation. Reporting into senior leadership, you'll be the driving force behind optimising our end-to-end retail and ecommerce network-making it leaner, smarter, faster , and more resilient. From short-term tactical improvements to long-term strategic redesigns, you'll lead initiatives that enhance cost-efficiency, service quality, and operational scalability. You'll also be at the forefront of automation and digital innovation , empowering the business to deliver exceptional customer experiences across every channel. If you're a hands-on leader who thrives on turning complexity into clarity-and performance into progress-this is the role for you. The role as Network Performance & Optimisation Manager What you'll do Lead strategic improvements across our retail and online supply chain network. Develop and deliver cost, speed, and quality optimisation plans. Partner with teams across Logistics, IT, Retail, and Procurement. Champion innovation through automation, digital tools, and data-led decisions. Monitor and report performance, identifying opportunities and delivering results. What We're Looking For Experience Bachelor's degree in Supply Chain, Engineering, Business, or similar. Experience in supply chain performance, planning , or network optimisation . Background in retail or FMCG environments, with exposure to both store and online fulfilment. Demonstrated success in leading network or operations improvement programmes. Strong project leadership, analytical skills, and stakeholder influence. Proficiency in Excel and familiarity with tools like SAP, Power BI, or Supply Chain Gur BBBH: 34038
Jul 23, 2025
Full time
Network Performance & Optimisation Manager Retail National 60k Purpose This is a high-impact position as Network Performance & Optimisation Manager sits in the heart of our supply chain transformation. Reporting into senior leadership, you'll be the driving force behind optimising our end-to-end retail and ecommerce network-making it leaner, smarter, faster , and more resilient. From short-term tactical improvements to long-term strategic redesigns, you'll lead initiatives that enhance cost-efficiency, service quality, and operational scalability. You'll also be at the forefront of automation and digital innovation , empowering the business to deliver exceptional customer experiences across every channel. If you're a hands-on leader who thrives on turning complexity into clarity-and performance into progress-this is the role for you. The role as Network Performance & Optimisation Manager What you'll do Lead strategic improvements across our retail and online supply chain network. Develop and deliver cost, speed, and quality optimisation plans. Partner with teams across Logistics, IT, Retail, and Procurement. Champion innovation through automation, digital tools, and data-led decisions. Monitor and report performance, identifying opportunities and delivering results. What We're Looking For Experience Bachelor's degree in Supply Chain, Engineering, Business, or similar. Experience in supply chain performance, planning , or network optimisation . Background in retail or FMCG environments, with exposure to both store and online fulfilment. Demonstrated success in leading network or operations improvement programmes. Strong project leadership, analytical skills, and stakeholder influence. Proficiency in Excel and familiarity with tools like SAP, Power BI, or Supply Chain Gur BBBH: 34038
Management Accountant (Manufacturing) Manchester 45,000 - 55,000, 25 days Holiday + BH, and wide range of benefits FMCG ACA/ACCA/CIMA This is a rare opportunity to join a high-growth, PE-backed industrial engineering and manufacturing business with a reputation for excellence in delivering complex, project-based work across highly regulated sectors. With sustained investment, multiple operational sites, and a growing portfolio of contracts, the finance function is a key driver of commercial success and you'll be central to it. The Role This role sits at the heart of the business - providing robust, actionable financial support to stakeholders across multiple sites and departments. You'll report directly to a highly experienced, commercially focused Financial Controller, and work closely with an inspirational Finance Director who's committed to developing and empowering their team. You'll also benefit from one of the best onboarding programmes we've seen - complete with tailored leadership development courses, including modules hosted in sunny international locations. Key Responsibilities Own multiple P&Ls across a diverse project portfolio Deliver month-end reporting, journals (including payroll), accruals, and prepayments Maintain and track fixed assets and depreciation schedules Lead budgeting, forecasting, and variance analysis across projects and departments Partner with Facilities and Site Managers to identify and drive commercial improvements Support the delivery of the quarterly Board Pack, including commentary and analysis Deliver the annual sector performance review across key customer categories Contribute to the development of FP&A models and reporting enhancements Work closely with the wider finance team to support transformation and system improvements About You You are a Qualified accountant (ACCA, CIMA, ACA) Experience working in a project-based, manufacturing, engineering, or contract-led environment Confident managing multiple P&Ls and balancing operational demands Hands-on experience with month-end, payroll journals, and fixed assets Strong communication skills and the ability to build relationships across sites and departments Commercial mindset with a desire to make finance a true business partner Proactive, organised, and confident using Excel and ERP systems What's on Offer: Up to 55,000 Salay (DOE) 5% Bonus, 5% Pension + Salary sacrifice car scheme Join a forward-thinking finance team in a high-growth, PE-backed business Work under inspiring leadership who actively invest in people and progression Gain exposure to strategic decision-making, commercial partnering, and board-level insight Enjoy a hybrid working pattern and a team culture that values autonomy and development Benefit from a world-class onboarding experience and leadership development training in international locations Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH33856 NOTE - All emails from will be sent from the following removed) & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
Jul 23, 2025
Full time
Management Accountant (Manufacturing) Manchester 45,000 - 55,000, 25 days Holiday + BH, and wide range of benefits FMCG ACA/ACCA/CIMA This is a rare opportunity to join a high-growth, PE-backed industrial engineering and manufacturing business with a reputation for excellence in delivering complex, project-based work across highly regulated sectors. With sustained investment, multiple operational sites, and a growing portfolio of contracts, the finance function is a key driver of commercial success and you'll be central to it. The Role This role sits at the heart of the business - providing robust, actionable financial support to stakeholders across multiple sites and departments. You'll report directly to a highly experienced, commercially focused Financial Controller, and work closely with an inspirational Finance Director who's committed to developing and empowering their team. You'll also benefit from one of the best onboarding programmes we've seen - complete with tailored leadership development courses, including modules hosted in sunny international locations. Key Responsibilities Own multiple P&Ls across a diverse project portfolio Deliver month-end reporting, journals (including payroll), accruals, and prepayments Maintain and track fixed assets and depreciation schedules Lead budgeting, forecasting, and variance analysis across projects and departments Partner with Facilities and Site Managers to identify and drive commercial improvements Support the delivery of the quarterly Board Pack, including commentary and analysis Deliver the annual sector performance review across key customer categories Contribute to the development of FP&A models and reporting enhancements Work closely with the wider finance team to support transformation and system improvements About You You are a Qualified accountant (ACCA, CIMA, ACA) Experience working in a project-based, manufacturing, engineering, or contract-led environment Confident managing multiple P&Ls and balancing operational demands Hands-on experience with month-end, payroll journals, and fixed assets Strong communication skills and the ability to build relationships across sites and departments Commercial mindset with a desire to make finance a true business partner Proactive, organised, and confident using Excel and ERP systems What's on Offer: Up to 55,000 Salay (DOE) 5% Bonus, 5% Pension + Salary sacrifice car scheme Join a forward-thinking finance team in a high-growth, PE-backed business Work under inspiring leadership who actively invest in people and progression Gain exposure to strategic decision-making, commercial partnering, and board-level insight Enjoy a hybrid working pattern and a team culture that values autonomy and development Benefit from a world-class onboarding experience and leadership development training in international locations Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH33856 NOTE - All emails from will be sent from the following removed) & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
Warehouse Team Leader Milton Keynes 25,701 Previous supervisor/manager experience is ESSENTIAL The Position This is a full-time permanent position based at our customers distribution centre Rate of pay: 25,701 per annum Weekly hours: 37.5 hours plus daily 30-min unpaid break Shift patterns: 5 days out of 7, 8-hour shifts between 00:00-00:00 Working Environment: Chilled Previous supervisor/manager experience is ESSENTIAL You will be required to: Manage stock accuracy levels within the depot and stock loaded into trailers against drivers' paperwork and check the accuracy of incoming deliveries. Delivery Checker's will be confident in their ability to add and subtract without the use of a calculator Able to actively respond to both verbal instructions and audible warning devices The ability to communicate well, both written and verbally Ensure your own and the team's KPI's are met Perform and document weekly supervision with each team member Monitor audit data to provide performance feedback to each team member regarding output and error rates Basic Knowledge of Microsoft Excel and Word Must be aged 18 years and over We are looking for a warehouse team captain to join our supply chain team on a full-time permanent basis. As a warehouse team captain, you will be responsible for achieving daily auditing targets by checking the accuracy of pallets and cages of stock, before they leave the warehouse, to ensure they meet the delivery requests and no errors have been made. We look forward to your application! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Jul 23, 2025
Full time
Warehouse Team Leader Milton Keynes 25,701 Previous supervisor/manager experience is ESSENTIAL The Position This is a full-time permanent position based at our customers distribution centre Rate of pay: 25,701 per annum Weekly hours: 37.5 hours plus daily 30-min unpaid break Shift patterns: 5 days out of 7, 8-hour shifts between 00:00-00:00 Working Environment: Chilled Previous supervisor/manager experience is ESSENTIAL You will be required to: Manage stock accuracy levels within the depot and stock loaded into trailers against drivers' paperwork and check the accuracy of incoming deliveries. Delivery Checker's will be confident in their ability to add and subtract without the use of a calculator Able to actively respond to both verbal instructions and audible warning devices The ability to communicate well, both written and verbally Ensure your own and the team's KPI's are met Perform and document weekly supervision with each team member Monitor audit data to provide performance feedback to each team member regarding output and error rates Basic Knowledge of Microsoft Excel and Word Must be aged 18 years and over We are looking for a warehouse team captain to join our supply chain team on a full-time permanent basis. As a warehouse team captain, you will be responsible for achieving daily auditing targets by checking the accuracy of pallets and cages of stock, before they leave the warehouse, to ensure they meet the delivery requests and no errors have been made. We look forward to your application! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Fulfilment Manager Location: Kidderminster, Worcestershire Salary: 35,000 - 40,000 + Bonus + Benefits Contract: Full-time, permanent This isn't just another fulfilment role. It's your chance to take full ownership of the operation behind one of the fastest-growing sports gift and memorabilia brands in the world. We're hiring for a Fulfilment Manager who will run the day-to-day logistics - from dispatch and stock to process and performance. You'll lead from the front, shape how things are done, and build a high-performing team as the business scales. If you've got the energy, organisation and drive to get things done properly, and you want to be part of something that's growing fast - keep reading. What you'll be doing: Leading the full fulfilment process - pick, pack and despatch Managing inventory accuracy and stock flow across the warehouse Supporting goods-in, framing and customer service to maintain speed and quality Staying hands-on during busy periods, new drops and peak trading Setting high standards in everything from packaging to dispatch timelines Introducing new ways to improve accuracy, turnaround times and customer experience Playing a key role in shaping and growing the fulfilment function What we're looking for: Experience in fulfilment, operations or warehouse management within a fast-paced environment A proactive and organised approach - someone who spots the issue and solves it A hands-on manager who leads by example Comfortable working flexibly - early starts, late finishes and weekend support as needed Process-driven with a strong focus on quality, output and delivery Confident managing a team and helping others develop as the operation grows A genuine interest in sport or working within a performance-led team What's in it for you: 35,000 - 40,000 salary depending on experience Performance-based bonus Clear progression opportunities as the business continues to grow A tight-knit team, fast-paced culture and collaborative environment Staff discount, on-site parking, team events and casual dress A high-profile, trusted brand with global ambitions If you're ready to take ownership of a key part of a high-performing business, we want to hear from you. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Jul 23, 2025
Full time
Fulfilment Manager Location: Kidderminster, Worcestershire Salary: 35,000 - 40,000 + Bonus + Benefits Contract: Full-time, permanent This isn't just another fulfilment role. It's your chance to take full ownership of the operation behind one of the fastest-growing sports gift and memorabilia brands in the world. We're hiring for a Fulfilment Manager who will run the day-to-day logistics - from dispatch and stock to process and performance. You'll lead from the front, shape how things are done, and build a high-performing team as the business scales. If you've got the energy, organisation and drive to get things done properly, and you want to be part of something that's growing fast - keep reading. What you'll be doing: Leading the full fulfilment process - pick, pack and despatch Managing inventory accuracy and stock flow across the warehouse Supporting goods-in, framing and customer service to maintain speed and quality Staying hands-on during busy periods, new drops and peak trading Setting high standards in everything from packaging to dispatch timelines Introducing new ways to improve accuracy, turnaround times and customer experience Playing a key role in shaping and growing the fulfilment function What we're looking for: Experience in fulfilment, operations or warehouse management within a fast-paced environment A proactive and organised approach - someone who spots the issue and solves it A hands-on manager who leads by example Comfortable working flexibly - early starts, late finishes and weekend support as needed Process-driven with a strong focus on quality, output and delivery Confident managing a team and helping others develop as the operation grows A genuine interest in sport or working within a performance-led team What's in it for you: 35,000 - 40,000 salary depending on experience Performance-based bonus Clear progression opportunities as the business continues to grow A tight-knit team, fast-paced culture and collaborative environment Staff discount, on-site parking, team events and casual dress A high-profile, trusted brand with global ambitions If you're ready to take ownership of a key part of a high-performing business, we want to hear from you. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
As Head of Digital Development & Operations, you'll be responsible for the technical direction, operational performance, and platform evolution of our ecommerce systems. You'll lead the implementation of new digital infrastructure and build internal capabilities to ensure we deliver a best-in-class customer experience. You'll take ownership of the re-platforming project, acting as the senior contact for our systems integrator (SI) and ensuring we build a reliable, scalable, and commercially effective solution. This role isn't for a deeply technical architect or equally a hands-off project manager - we're looking for a technically fluent ecommerce generalist, ideally with hands-on experience of using and running ecommerce platforms, who understands how technical decisions affect customer journeys, commercial performance and operational efficiency. Crucially, this role also extends beyond delivery. You will be accountable for how our digital ecosystem supports the entire end-to-end customer experience - from checkout flow to payment methods, from fulfilment logic to international growth opportunities - ensuring technology delivers not just functionality, but satisfaction, revenue and brand loyalty. You will work closely with the wider Digital team and have a dotted line into the business Technology Director. You'll also lead a small, high-impact internal digital product team (Product Owner, Business Analyst, QA Lead, Front-End / UX Contractor) with potential to take on more. The Responsibilities: Digital Platform Ownership - Lead the evolution and performance of our ecommerce platform and related systems, including Shopify Plus post-migration. Re-platforming Leadership - Take end-to-end ownership of the re-platforming project from SAP Hybris to Shopify Plus as part of a wider business technology transformation. Agency Management - Act as the senior stakeholder for our Systems Integrator and other development partners - overseeing delivery, quality, and contractual performance. Team Leadership - Manage and mentor internal digital roles, setting clear goals and driving high performance across product, BA, QA, and UX. Technical Strategy & Roadmap - Define and maintain the digital technology roadmap in line with commercial and operational priorities. Operational Excellence - Ensure best practices in digital operations - including release management, site reliability, documentation, and support workflows. Cross-Functional Collaboration - Work closely with ecommerce, technology, marketing, trading, customer service, and logistics teams to ensure the tech stack supports broader business goals. On-Going Continuous Improvement - Build a roadmap of enhancements and optimisations to improve performance, experience, and operational efficiency. Own the digital customer journey holistically - Ensure our technology stack enables a seamless, end-to-end customer experience from discovery through to post-purchase. Work cross-functionally with trading, UX, operations, and customer service to identify and solve experience pain points. The Person: Experience working in ecommerce or digital leadership roles, with exposure to both technical and commercial functions Experience leading large-scale re-platforming projects, ideally involving Shopify Plus or similar SaaS solutions Proven success managing external agencies or Systems Integrators, with a focus on delivery quality and accountability Strong understanding of ecommerce platforms, APIs, CMS, and third-party tools (e.g. ESPs, search, PIM, reviews) Technical fluency - able to challenge and guide development teams - but not a deep technologist Background working with or alongside trading, marketing, merchandising, or CX teams - or agency-side delivering ecommerce projects and on-going optimisations for clients Strong leadership and communication skills, able to align technical execution with commercial strategy Why Join Us? Lead a high-impact ecommerce and digital transformation project Play a key role in a fast-growing brand with real investment in digital innovation Build and shape a team that delivers long-term impact Work in a collaborative, agile environment that values pragmatism, clarity, and customer-first thinking The Benefits: Product Allowance Hybrid and flexible working hours ️ Summer Fridays (6 days in July and August on Fridays) A day off for your Birthday 25 days holiday + Bank Holidays ️ Work from anywhere for 2 weeks ️ WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees) ️ Wellbeing Program - Retail Trust, Sanctus Coaching and Calm App Career development allowance ( Personal allowance to use on career development) Private health care and or dental care (provided by AXA and DenPlan Socials organised by Wellbeing and Feel Good group ️ Check out our careers page to learn more!
Jul 23, 2025
Full time
As Head of Digital Development & Operations, you'll be responsible for the technical direction, operational performance, and platform evolution of our ecommerce systems. You'll lead the implementation of new digital infrastructure and build internal capabilities to ensure we deliver a best-in-class customer experience. You'll take ownership of the re-platforming project, acting as the senior contact for our systems integrator (SI) and ensuring we build a reliable, scalable, and commercially effective solution. This role isn't for a deeply technical architect or equally a hands-off project manager - we're looking for a technically fluent ecommerce generalist, ideally with hands-on experience of using and running ecommerce platforms, who understands how technical decisions affect customer journeys, commercial performance and operational efficiency. Crucially, this role also extends beyond delivery. You will be accountable for how our digital ecosystem supports the entire end-to-end customer experience - from checkout flow to payment methods, from fulfilment logic to international growth opportunities - ensuring technology delivers not just functionality, but satisfaction, revenue and brand loyalty. You will work closely with the wider Digital team and have a dotted line into the business Technology Director. You'll also lead a small, high-impact internal digital product team (Product Owner, Business Analyst, QA Lead, Front-End / UX Contractor) with potential to take on more. The Responsibilities: Digital Platform Ownership - Lead the evolution and performance of our ecommerce platform and related systems, including Shopify Plus post-migration. Re-platforming Leadership - Take end-to-end ownership of the re-platforming project from SAP Hybris to Shopify Plus as part of a wider business technology transformation. Agency Management - Act as the senior stakeholder for our Systems Integrator and other development partners - overseeing delivery, quality, and contractual performance. Team Leadership - Manage and mentor internal digital roles, setting clear goals and driving high performance across product, BA, QA, and UX. Technical Strategy & Roadmap - Define and maintain the digital technology roadmap in line with commercial and operational priorities. Operational Excellence - Ensure best practices in digital operations - including release management, site reliability, documentation, and support workflows. Cross-Functional Collaboration - Work closely with ecommerce, technology, marketing, trading, customer service, and logistics teams to ensure the tech stack supports broader business goals. On-Going Continuous Improvement - Build a roadmap of enhancements and optimisations to improve performance, experience, and operational efficiency. Own the digital customer journey holistically - Ensure our technology stack enables a seamless, end-to-end customer experience from discovery through to post-purchase. Work cross-functionally with trading, UX, operations, and customer service to identify and solve experience pain points. The Person: Experience working in ecommerce or digital leadership roles, with exposure to both technical and commercial functions Experience leading large-scale re-platforming projects, ideally involving Shopify Plus or similar SaaS solutions Proven success managing external agencies or Systems Integrators, with a focus on delivery quality and accountability Strong understanding of ecommerce platforms, APIs, CMS, and third-party tools (e.g. ESPs, search, PIM, reviews) Technical fluency - able to challenge and guide development teams - but not a deep technologist Background working with or alongside trading, marketing, merchandising, or CX teams - or agency-side delivering ecommerce projects and on-going optimisations for clients Strong leadership and communication skills, able to align technical execution with commercial strategy Why Join Us? Lead a high-impact ecommerce and digital transformation project Play a key role in a fast-growing brand with real investment in digital innovation Build and shape a team that delivers long-term impact Work in a collaborative, agile environment that values pragmatism, clarity, and customer-first thinking The Benefits: Product Allowance Hybrid and flexible working hours ️ Summer Fridays (6 days in July and August on Fridays) A day off for your Birthday 25 days holiday + Bank Holidays ️ Work from anywhere for 2 weeks ️ WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees) ️ Wellbeing Program - Retail Trust, Sanctus Coaching and Calm App Career development allowance ( Personal allowance to use on career development) Private health care and or dental care (provided by AXA and DenPlan Socials organised by Wellbeing and Feel Good group ️ Check out our careers page to learn more!
As Head of Digital Development & Operations, you'll be responsible for the technical direction, operational performance, and platform evolution of our ecommerce systems. You'll lead the implementation of new digital infrastructure and build internal capabilities to ensure we deliver a best-in-class customer experience. You'll take ownership of the re-platforming project, acting as the senior contact for our systems integrator (SI) and ensuring we build a reliable, scalable, and commercially effective solution. This role isn't for a deeply technical architect or equally a hands-off project manager - we're looking for a technically fluent ecommerce generalist, ideally with hands-on experience of using and running ecommerce platforms, who understands how technical decisions affect customer journeys, commercial performance and operational efficiency. Crucially, this role also extends beyond delivery. You will be accountable for how our digital ecosystem supports the entire end-to-end customer experience - from checkout flow to payment methods, from fulfilment logic to international growth opportunities - ensuring technology delivers not just functionality, but satisfaction, revenue and brand loyalty. You will work closely with the wider Digital team and have a dotted line into the business Technology Director. You'll also lead a small, high-impact internal digital product team (Product Owner, Business Analyst, QA Lead, Front-End / UX Contractor) with potential to take on more. The Responsibilities: Digital Platform Ownership - Lead the evolution and performance of our ecommerce platform and related systems, including Shopify Plus post-migration. Re-platforming Leadership - Take end-to-end ownership of the re-platforming project from SAP Hybris to Shopify Plus as part of a wider business technology transformation. Agency Management - Act as the senior stakeholder for our Systems Integrator and other development partners - overseeing delivery, quality, and contractual performance. Team Leadership - Manage and mentor internal digital roles, setting clear goals and driving high performance across product, BA, QA, and UX. Technical Strategy & Roadmap - Define and maintain the digital technology roadmap in line with commercial and operational priorities. Operational Excellence - Ensure best practices in digital operations - including release management, site reliability, documentation, and support workflows. Cross-Functional Collaboration - Work closely with ecommerce, technology, marketing, trading, customer service, and logistics teams to ensure the tech stack supports broader business goals. On-Going Continuous Improvement - Build a roadmap of enhancements and optimisations to improve performance, experience, and operational efficiency. Own the digital customer journey holistically - Ensure our technology stack enables a seamless, end-to-end customer experience from discovery through to post-purchase. Work cross-functionally with trading, UX, operations, and customer service to identify and solve experience pain points. The Person: Experience working in ecommerce or digital leadership roles, with exposure to both technical and commercial functions Experience leading large-scale re-platforming projects, ideally involving Shopify Plus or similar SaaS solutions Proven success managing external agencies or Systems Integrators, with a focus on delivery quality and accountability Strong understanding of ecommerce platforms, APIs, CMS, and third-party tools (e.g. ESPs, search, PIM, reviews) Technical fluency - able to challenge and guide development teams - but not a deep technologist Background working with or alongside trading, marketing, merchandising, or CX teams - or agency-side delivering ecommerce projects and on-going optimisations for clients Strong leadership and communication skills, able to align technical execution with commercial strategy Why Join Us? Lead a high-impact ecommerce and digital transformation project Play a key role in a fast-growing brand with real investment in digital innovation Build and shape a team that delivers long-term impact Work in a collaborative, agile environment that values pragmatism, clarity, and customer-first thinking The Benefits: Product Allowance Hybrid and flexible working hours ️ Summer Fridays (6 days in July and August on Fridays) A day off for your Birthday 25 days holiday + Bank Holidays ️ Work from anywhere for 2 weeks ️ WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees) ️ Wellbeing Program - Retail Trust, Sanctus Coaching and Calm App Career development allowance ( Personal allowance to use on career development) Private health care and or dental care (provided by AXA and DenPlan Socials organised by Wellbeing and Feel Good group ️ Check out our careers page to learn more!
Jul 23, 2025
Full time
As Head of Digital Development & Operations, you'll be responsible for the technical direction, operational performance, and platform evolution of our ecommerce systems. You'll lead the implementation of new digital infrastructure and build internal capabilities to ensure we deliver a best-in-class customer experience. You'll take ownership of the re-platforming project, acting as the senior contact for our systems integrator (SI) and ensuring we build a reliable, scalable, and commercially effective solution. This role isn't for a deeply technical architect or equally a hands-off project manager - we're looking for a technically fluent ecommerce generalist, ideally with hands-on experience of using and running ecommerce platforms, who understands how technical decisions affect customer journeys, commercial performance and operational efficiency. Crucially, this role also extends beyond delivery. You will be accountable for how our digital ecosystem supports the entire end-to-end customer experience - from checkout flow to payment methods, from fulfilment logic to international growth opportunities - ensuring technology delivers not just functionality, but satisfaction, revenue and brand loyalty. You will work closely with the wider Digital team and have a dotted line into the business Technology Director. You'll also lead a small, high-impact internal digital product team (Product Owner, Business Analyst, QA Lead, Front-End / UX Contractor) with potential to take on more. The Responsibilities: Digital Platform Ownership - Lead the evolution and performance of our ecommerce platform and related systems, including Shopify Plus post-migration. Re-platforming Leadership - Take end-to-end ownership of the re-platforming project from SAP Hybris to Shopify Plus as part of a wider business technology transformation. Agency Management - Act as the senior stakeholder for our Systems Integrator and other development partners - overseeing delivery, quality, and contractual performance. Team Leadership - Manage and mentor internal digital roles, setting clear goals and driving high performance across product, BA, QA, and UX. Technical Strategy & Roadmap - Define and maintain the digital technology roadmap in line with commercial and operational priorities. Operational Excellence - Ensure best practices in digital operations - including release management, site reliability, documentation, and support workflows. Cross-Functional Collaboration - Work closely with ecommerce, technology, marketing, trading, customer service, and logistics teams to ensure the tech stack supports broader business goals. On-Going Continuous Improvement - Build a roadmap of enhancements and optimisations to improve performance, experience, and operational efficiency. Own the digital customer journey holistically - Ensure our technology stack enables a seamless, end-to-end customer experience from discovery through to post-purchase. Work cross-functionally with trading, UX, operations, and customer service to identify and solve experience pain points. The Person: Experience working in ecommerce or digital leadership roles, with exposure to both technical and commercial functions Experience leading large-scale re-platforming projects, ideally involving Shopify Plus or similar SaaS solutions Proven success managing external agencies or Systems Integrators, with a focus on delivery quality and accountability Strong understanding of ecommerce platforms, APIs, CMS, and third-party tools (e.g. ESPs, search, PIM, reviews) Technical fluency - able to challenge and guide development teams - but not a deep technologist Background working with or alongside trading, marketing, merchandising, or CX teams - or agency-side delivering ecommerce projects and on-going optimisations for clients Strong leadership and communication skills, able to align technical execution with commercial strategy Why Join Us? Lead a high-impact ecommerce and digital transformation project Play a key role in a fast-growing brand with real investment in digital innovation Build and shape a team that delivers long-term impact Work in a collaborative, agile environment that values pragmatism, clarity, and customer-first thinking The Benefits: Product Allowance Hybrid and flexible working hours ️ Summer Fridays (6 days in July and August on Fridays) A day off for your Birthday 25 days holiday + Bank Holidays ️ Work from anywhere for 2 weeks ️ WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees) ️ Wellbeing Program - Retail Trust, Sanctus Coaching and Calm App Career development allowance ( Personal allowance to use on career development) Private health care and or dental care (provided by AXA and DenPlan Socials organised by Wellbeing and Feel Good group ️ Check out our careers page to learn more!
Management Accountant Real Estate Business London 45,000 - 55,000 5 Days in office 33 days Holiday including BH, up 10% uplift of salary after first 6 months Plus other benefits An exciting opportunity has arisen for a commercially-minded Management Accountant to join a fast-growing, multi-division business in the flexible workspace and commercial property sector. This is a career-building role with the opportunity to progress to Financial Controller level and be part of a wider leadership team. You'll work closely with senior management, providing detailed financial insight, modelling, and control across a group of high-performing, entrepreneurial brands. The Role: Financial & Management Reporting Prepare and analyse monthly and quarterly management accounts Support year-end processes and liaise with external auditors Ensure reporting complies with relevant GAAP or IFRS standards Cash Flow Forecasting & Planning Develop accurate short- and long-term cash flow forecasts Produce timely financial reports to support business decision-making Monitor liquidity and identify cash management opportunities Financial Modelling & Data Analysis Build and maintain financial models to support forecasting and strategy Analyse data for trends, anomalies, and performance improvements Present insights using tools such as Excel or Power BI Internal Controls & Process Improvement Enhance financial controls and ensure audit readiness Identify and drive process efficiencies across finance functions Contribute to the development of scalable financial operations About You: Part-qualified or fully qualified accountant (ACA, ACCA, CIMA) 3-5 years of relevant experience in management accounting and financial planning Strong Excel modelling and data visualisation skills Experience with accounting software (NetSuite desirable) Detail-focused with strong communication and problem-solving skills Confident working with both finance and non-finance stakeholders What's on Offer: Starting salary of 45,000 - 55,000 Up to 10% salary uplift after 6 months (based on performance) Annual bonus scheme linked to business success 33 days annual leave (including bank holidays) Career progression to Financial Controller role Fully funded training and professional development Team socials and a collaborative, supportive working culture Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH33936 NOTE - All emails from will be sent from the following removed) & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
Jul 23, 2025
Full time
Management Accountant Real Estate Business London 45,000 - 55,000 5 Days in office 33 days Holiday including BH, up 10% uplift of salary after first 6 months Plus other benefits An exciting opportunity has arisen for a commercially-minded Management Accountant to join a fast-growing, multi-division business in the flexible workspace and commercial property sector. This is a career-building role with the opportunity to progress to Financial Controller level and be part of a wider leadership team. You'll work closely with senior management, providing detailed financial insight, modelling, and control across a group of high-performing, entrepreneurial brands. The Role: Financial & Management Reporting Prepare and analyse monthly and quarterly management accounts Support year-end processes and liaise with external auditors Ensure reporting complies with relevant GAAP or IFRS standards Cash Flow Forecasting & Planning Develop accurate short- and long-term cash flow forecasts Produce timely financial reports to support business decision-making Monitor liquidity and identify cash management opportunities Financial Modelling & Data Analysis Build and maintain financial models to support forecasting and strategy Analyse data for trends, anomalies, and performance improvements Present insights using tools such as Excel or Power BI Internal Controls & Process Improvement Enhance financial controls and ensure audit readiness Identify and drive process efficiencies across finance functions Contribute to the development of scalable financial operations About You: Part-qualified or fully qualified accountant (ACA, ACCA, CIMA) 3-5 years of relevant experience in management accounting and financial planning Strong Excel modelling and data visualisation skills Experience with accounting software (NetSuite desirable) Detail-focused with strong communication and problem-solving skills Confident working with both finance and non-finance stakeholders What's on Offer: Starting salary of 45,000 - 55,000 Up to 10% salary uplift after 6 months (based on performance) Annual bonus scheme linked to business success 33 days annual leave (including bank holidays) Career progression to Financial Controller role Fully funded training and professional development Team socials and a collaborative, supportive working culture Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH33936 NOTE - All emails from will be sent from the following removed) & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
Background Digital innovation is reshaping the insurance industry - We are making it happen. Charles Taylor InsureTech was established to help insurance businesses drive change through the delivery of technology-enabled solutions. We do not have a one-size-fits-all approach or prescriptive methodology. We work consultatively with our clients to revitalise their operations, reinvent established processes, and implement future-ready solutions that deliver measurable benefit and improve data-driven decision making. The Role We are seeking a versatile Microsoft Cloud & Desktop Leader to manage the design, deployment, and day-to-day operations of Microsoft Azure and Microsoft 365 (M365) solutions across a diverse managed services client base. This hybrid leadership role combines responsibility for cloud infrastructure, modern workplace services, and end-user computing under a unified technical and operational umbrella. You will lead two core delivery areas: Azure Cloud Services - including architecture, migration, automation, security, and cost optimization. Microsoft 365 & Modern Desktop Services - including Intune, Autopilot, Teams, Exchange Online, Windows endpoint management, and client support. This is both a hands-on and strategic role: you'll guide teams, engage directly with clients, lead critical projects, respond to escalations, and help evolve the company's Microsoft-focused service offerings. Your work will play a key role in ensuring scalable, secure, and efficient technology outcomes for our clients and internal teams. This role combines deep technical expertise with a strong service outcome mindset. You'll work hands-on with Azure, M365 & Hardware technologies, engaging in pre-sales efforts, supporting customer success, and contributing to the continual improvement of our Azure managed service portfolio. Your success in this position will directly impact our clients' cloud journeys and our ability to deliver high-quality, efficient, and future-proof solutions. Key Responsibilities Technical Strategy & Architecture Define and oversee cloud and desktop service architecture across Azure and M365 environments. Align client solutions with best practices for scalability, security, and cost-efficiency. Lead modernization efforts including cloud migrations, hybrid identity, and desktop transformation. Azure Cloud Services Leadership Monitor cloud environments using Azure Monitor, Log Analytics, and Advisor. Manage cloud migrations from on-premises or other platforms to Azure. Support multi-tenant Azure operations 3. Microsoft 365 & Endpoint Management Oversee management and optimization of Microsoft 365 services: Exchange Online, Teams, SharePoint, OneDrive, and Defender. Lead modern endpoint management using Intune, Autopilot, and Azure AD Join. Automate endpoint provisioning, updates, and compliance using PowerShell and Endpoint Manager. Ensure secure, consistent user experience across Windows 11 devices. 4. Client Engagement & Service Delivery Serve as a technical advisor to clients and internal leadership teams. Lead onboarding and transformation initiatives for new and existing clients. Ensure all services meet SLA targets and quality benchmarks across both cloud and desktop functions. Manage escalations, complex incidents, and major technical issues across both platforms. 5. Security, Governance & Compliance Implement cloud and endpoint security policies, access controls, and threat protections. Ensure regulatory compliance through secure cloud configurations and monitoring. Oversee device encryption, MFA, DLP, and Conditional Access policies for endpoint and cloud environments. 6. Team Leadership & Development Lead and mentor teams of Azure engineers, M365 administrators, and desktop support specialists. Manage resourcing, workloads, and shift schedules across cloud and end-user support functions. Conduct regular 1:1s, technical training sessions, and career development planning. Promote knowledge sharing, documentation, and process maturity within the team. 7. Service Innovation & Improvement Continuously evaluate new Microsoft technologies and service models to improve efficiency and client value. Help evolve internal service catalogs, automation frameworks, and standard operating procedures. Standardize repeatable delivery patterns for deployments, onboarding, and optimization projects. Required Skills Excellent leadership, team management, and coaching skills. Strong organizational, time management, and communication abilities. Service-oriented mindset with focus on client satisfaction and operational excellence. Capable of balancing hands-on execution with strategic oversight. Why join Charles Taylor InsureTech? The Charles Taylor InsureTech team blends hands-on insurance expertise with fresh thinking from the worlds of technology consulting, financial services, ecommerce and beyond. As a newly established business which is part of Charles Taylor Plc, we combine the agility of a start up with the security and scale of a corporate. The result is a pragmatic-yet-pioneering approach that we've used to help clients reimagine central market systems, launch self-service digital insurance products, automate regulatory reporting requirements and more. We are very proud of the fact that nine out of ten of our people recommend Charles Taylor as a place to work. We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business. We are very committed to ensuring our people are given continuous learning and development.As well as structured induction programmes and job training, we provide study support for relevant professional qualifications and have a Core Learning & Development Curriculum. Charles Taylor is a fun and inclusive place to work where people are truly valued and encouraged to enjoy a host of social and sporting activities available. Quiz nights, tennis tournaments, football matches and a range of other events take place throughout the year Equal Opportunity Employer Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.
Jul 23, 2025
Full time
Background Digital innovation is reshaping the insurance industry - We are making it happen. Charles Taylor InsureTech was established to help insurance businesses drive change through the delivery of technology-enabled solutions. We do not have a one-size-fits-all approach or prescriptive methodology. We work consultatively with our clients to revitalise their operations, reinvent established processes, and implement future-ready solutions that deliver measurable benefit and improve data-driven decision making. The Role We are seeking a versatile Microsoft Cloud & Desktop Leader to manage the design, deployment, and day-to-day operations of Microsoft Azure and Microsoft 365 (M365) solutions across a diverse managed services client base. This hybrid leadership role combines responsibility for cloud infrastructure, modern workplace services, and end-user computing under a unified technical and operational umbrella. You will lead two core delivery areas: Azure Cloud Services - including architecture, migration, automation, security, and cost optimization. Microsoft 365 & Modern Desktop Services - including Intune, Autopilot, Teams, Exchange Online, Windows endpoint management, and client support. This is both a hands-on and strategic role: you'll guide teams, engage directly with clients, lead critical projects, respond to escalations, and help evolve the company's Microsoft-focused service offerings. Your work will play a key role in ensuring scalable, secure, and efficient technology outcomes for our clients and internal teams. This role combines deep technical expertise with a strong service outcome mindset. You'll work hands-on with Azure, M365 & Hardware technologies, engaging in pre-sales efforts, supporting customer success, and contributing to the continual improvement of our Azure managed service portfolio. Your success in this position will directly impact our clients' cloud journeys and our ability to deliver high-quality, efficient, and future-proof solutions. Key Responsibilities Technical Strategy & Architecture Define and oversee cloud and desktop service architecture across Azure and M365 environments. Align client solutions with best practices for scalability, security, and cost-efficiency. Lead modernization efforts including cloud migrations, hybrid identity, and desktop transformation. Azure Cloud Services Leadership Monitor cloud environments using Azure Monitor, Log Analytics, and Advisor. Manage cloud migrations from on-premises or other platforms to Azure. Support multi-tenant Azure operations 3. Microsoft 365 & Endpoint Management Oversee management and optimization of Microsoft 365 services: Exchange Online, Teams, SharePoint, OneDrive, and Defender. Lead modern endpoint management using Intune, Autopilot, and Azure AD Join. Automate endpoint provisioning, updates, and compliance using PowerShell and Endpoint Manager. Ensure secure, consistent user experience across Windows 11 devices. 4. Client Engagement & Service Delivery Serve as a technical advisor to clients and internal leadership teams. Lead onboarding and transformation initiatives for new and existing clients. Ensure all services meet SLA targets and quality benchmarks across both cloud and desktop functions. Manage escalations, complex incidents, and major technical issues across both platforms. 5. Security, Governance & Compliance Implement cloud and endpoint security policies, access controls, and threat protections. Ensure regulatory compliance through secure cloud configurations and monitoring. Oversee device encryption, MFA, DLP, and Conditional Access policies for endpoint and cloud environments. 6. Team Leadership & Development Lead and mentor teams of Azure engineers, M365 administrators, and desktop support specialists. Manage resourcing, workloads, and shift schedules across cloud and end-user support functions. Conduct regular 1:1s, technical training sessions, and career development planning. Promote knowledge sharing, documentation, and process maturity within the team. 7. Service Innovation & Improvement Continuously evaluate new Microsoft technologies and service models to improve efficiency and client value. Help evolve internal service catalogs, automation frameworks, and standard operating procedures. Standardize repeatable delivery patterns for deployments, onboarding, and optimization projects. Required Skills Excellent leadership, team management, and coaching skills. Strong organizational, time management, and communication abilities. Service-oriented mindset with focus on client satisfaction and operational excellence. Capable of balancing hands-on execution with strategic oversight. Why join Charles Taylor InsureTech? The Charles Taylor InsureTech team blends hands-on insurance expertise with fresh thinking from the worlds of technology consulting, financial services, ecommerce and beyond. As a newly established business which is part of Charles Taylor Plc, we combine the agility of a start up with the security and scale of a corporate. The result is a pragmatic-yet-pioneering approach that we've used to help clients reimagine central market systems, launch self-service digital insurance products, automate regulatory reporting requirements and more. We are very proud of the fact that nine out of ten of our people recommend Charles Taylor as a place to work. We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business. We are very committed to ensuring our people are given continuous learning and development.As well as structured induction programmes and job training, we provide study support for relevant professional qualifications and have a Core Learning & Development Curriculum. Charles Taylor is a fun and inclusive place to work where people are truly valued and encouraged to enjoy a host of social and sporting activities available. Quiz nights, tennis tournaments, football matches and a range of other events take place throughout the year Equal Opportunity Employer Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.
Director of Sales, Adobe - Europe Location: London, England (Remote Optional) Territory: Europe - Adobe Experience Cloud Services Company Overview Blue Acorn iCi, an Infosys company, is a leading digital consultancy specializing in customer experience, commerce, and data solutions. With a team of over 400 experts, we help global enterprises drive digital transformation at scale. From digitally native brands to legacy manufacturers, Blue Acorn iCi empowers organizations to achieve unprecedented performance and customer engagement. Our services span strategy, analytics, design, and engineering-serving industries including media, consumer goods, retail, financial services, manufacturing, and technology. Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. Join our innovative and collaborative team to deliver extraordinary digital experiences for some of the world's most recognized brands. Position Overview Blue Acorn iCi is seeking a results-driven Director of Sales to lead pipeline generation and close strategic Adobe Experience Cloud service deals across the European market. This individual must have deep experience in Adobe services sales, a strong command of solution-based selling, and the ability to manage complex pursuits independently. This role is ideal for a confident, strategic thinker who thrives in a consultative sales environment and excels at both net new business development and client relationship management. Key Responsibilities Pipeline Generation & Prospecting Drive net-new pipeline through proactive outreach, partner collaboration (Adobe & Infosys), and outbound campaigns Create and execute target account strategies to build qualified pipeline Lead capabilities presentations to position Blue Acorn iCi as a preferred services partner Sales Execution Own the full sales cycle from qualification through close Collaborate with delivery, resourcing, and estimation teams to shape compelling proposals Conduct business discovery, craft tailored solutions, and guide SMEs during pre-sales efforts Ensure margin goals are met for proposals, staffing, and proactive engagements Partnership & Collaboration Cultivate strong relationships with Adobe sales leadership and Infosys DX teams across Europe Become a trusted partner and primary point of contact for Adobe referrals Sales Operations & CRM Management Maintain accurate pipeline, forecasting, and opportunity data in CRM (Salesforce or equivalent) Log deal progress, estimation needs, and delivery resource requests Sales Enablement & Marketing Alignment Partner with Marketing to deploy region-specific content, webinars, and campaigns Support GTM initiatives aligned with Adobe Experience Cloud growth Delivery Handoff Manage seamless transitions from sales to delivery by aligning client expectations and project scope Success Metrics Meetings Booked: Quarterly net new client meetings Pipeline Created: Net new qualified opportunities generated Revenue Closed: Closed/won deals contributing to quarterly revenue targets Qualifications Based in Europe (London preferred) 5+ years experience selling digital solutions in an agency, consultancy, or Adobe partner environment Proven success in selling Adobe Experience Cloud services (AEM, Adobe Analytics, Campaign, etc.) Strong understanding of eCommerce, CMS, DAM, CDP, and marketing automation ecosystems Experience leading complex deal cycles and managing a pipeline across stages Excellent communication, presentation, and negotiation skills Experience managing or mentoring sales team members is a plus Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more! Additional perks vary by location. Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability. Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice . Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: . California applicants: Please click here for CCPA disclosures.
Jul 23, 2025
Full time
Director of Sales, Adobe - Europe Location: London, England (Remote Optional) Territory: Europe - Adobe Experience Cloud Services Company Overview Blue Acorn iCi, an Infosys company, is a leading digital consultancy specializing in customer experience, commerce, and data solutions. With a team of over 400 experts, we help global enterprises drive digital transformation at scale. From digitally native brands to legacy manufacturers, Blue Acorn iCi empowers organizations to achieve unprecedented performance and customer engagement. Our services span strategy, analytics, design, and engineering-serving industries including media, consumer goods, retail, financial services, manufacturing, and technology. Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. Join our innovative and collaborative team to deliver extraordinary digital experiences for some of the world's most recognized brands. Position Overview Blue Acorn iCi is seeking a results-driven Director of Sales to lead pipeline generation and close strategic Adobe Experience Cloud service deals across the European market. This individual must have deep experience in Adobe services sales, a strong command of solution-based selling, and the ability to manage complex pursuits independently. This role is ideal for a confident, strategic thinker who thrives in a consultative sales environment and excels at both net new business development and client relationship management. Key Responsibilities Pipeline Generation & Prospecting Drive net-new pipeline through proactive outreach, partner collaboration (Adobe & Infosys), and outbound campaigns Create and execute target account strategies to build qualified pipeline Lead capabilities presentations to position Blue Acorn iCi as a preferred services partner Sales Execution Own the full sales cycle from qualification through close Collaborate with delivery, resourcing, and estimation teams to shape compelling proposals Conduct business discovery, craft tailored solutions, and guide SMEs during pre-sales efforts Ensure margin goals are met for proposals, staffing, and proactive engagements Partnership & Collaboration Cultivate strong relationships with Adobe sales leadership and Infosys DX teams across Europe Become a trusted partner and primary point of contact for Adobe referrals Sales Operations & CRM Management Maintain accurate pipeline, forecasting, and opportunity data in CRM (Salesforce or equivalent) Log deal progress, estimation needs, and delivery resource requests Sales Enablement & Marketing Alignment Partner with Marketing to deploy region-specific content, webinars, and campaigns Support GTM initiatives aligned with Adobe Experience Cloud growth Delivery Handoff Manage seamless transitions from sales to delivery by aligning client expectations and project scope Success Metrics Meetings Booked: Quarterly net new client meetings Pipeline Created: Net new qualified opportunities generated Revenue Closed: Closed/won deals contributing to quarterly revenue targets Qualifications Based in Europe (London preferred) 5+ years experience selling digital solutions in an agency, consultancy, or Adobe partner environment Proven success in selling Adobe Experience Cloud services (AEM, Adobe Analytics, Campaign, etc.) Strong understanding of eCommerce, CMS, DAM, CDP, and marketing automation ecosystems Experience leading complex deal cycles and managing a pipeline across stages Excellent communication, presentation, and negotiation skills Experience managing or mentoring sales team members is a plus Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more! Additional perks vary by location. Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability. Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice . Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: . California applicants: Please click here for CCPA disclosures.
About RedCloud We are revolutionizing B2B commerce by delivering scalable, innovative solutions that empower businesses to grow and thrive in a competitive landscape. Our AI powered platform streamlines logistics, payments, and supply chain operations, making it easier for companies to connect, transact, and succeed. With a diverse and dynamic team, we're committed to driving impact, fostering collaboration, and shaping the future of global trade. The role: We arehiring a mission-critical Vice President of Distributor Sales to lead our global revenue growth. You'll be responsible for driving sustainable acquisitions at scale, leading and coaching high-performance teams across Africa and LatAm, and directly engaging with Wholesalers, Distributors and FMCG brands to build the future of Open Commerce. This is the role that builds the revenue machine. If you want to build, lead, sell, and scale-and you believe that commerce in emerging markets is due for a revolution-this is that role. Responsibilities: Build and lead regional sales teams across Africa and LatAm-setting targets, creating playbooks, and embedding a performance-first mindset. Coach and guide teams, hold them accountable with data, and keep standards high, even when working remotely. Collaborate closely with Product, Marketing, and Sales Operations to feed market insights into the evolving roadmap Build scalable acquisition engines in each market-balancing field sales, remote selling, and digital outreach. Prioritise customer quality, activation, and repeat trade over vanity metrics. Instill a culture of rigorous CRM discipline and funnel ownership-HubSpot knowledge is a big plus. Requirements: 10+ years in senior sales roles in FMCG, marketplaces, or SaaS/Commerce platforms. Emerging markets and/or field sales background in high-friction environments. You are a builder, not an inheritor. You love turning chaos into clarity. Fluent in sales data-you don't manage from feelings, you manage from the funnel. Benefits Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity. Plus, you will get: 25 Days Annual leave, increasing to 26 days after 12 months in the business Enhanced CompanyPension (Matched up to 5% & Salary Sacrifice) Healthcare Cashplan with Medicash Private Healthcare with Aviva Life Insurance with AIG Happl, our benefit platform which provides access to pre-negotiated discounts on a wide variety of services including entertainment, food, and fitness. Stock / Equity Check out the links below to see what our CEO Justin Floyd has to say about our plans for growth for the year ahead, and to see our latest video on the mission we're on! RedCloud I We're growing! RedCloud I Red101 App I Open Commerce
Jul 23, 2025
Full time
About RedCloud We are revolutionizing B2B commerce by delivering scalable, innovative solutions that empower businesses to grow and thrive in a competitive landscape. Our AI powered platform streamlines logistics, payments, and supply chain operations, making it easier for companies to connect, transact, and succeed. With a diverse and dynamic team, we're committed to driving impact, fostering collaboration, and shaping the future of global trade. The role: We arehiring a mission-critical Vice President of Distributor Sales to lead our global revenue growth. You'll be responsible for driving sustainable acquisitions at scale, leading and coaching high-performance teams across Africa and LatAm, and directly engaging with Wholesalers, Distributors and FMCG brands to build the future of Open Commerce. This is the role that builds the revenue machine. If you want to build, lead, sell, and scale-and you believe that commerce in emerging markets is due for a revolution-this is that role. Responsibilities: Build and lead regional sales teams across Africa and LatAm-setting targets, creating playbooks, and embedding a performance-first mindset. Coach and guide teams, hold them accountable with data, and keep standards high, even when working remotely. Collaborate closely with Product, Marketing, and Sales Operations to feed market insights into the evolving roadmap Build scalable acquisition engines in each market-balancing field sales, remote selling, and digital outreach. Prioritise customer quality, activation, and repeat trade over vanity metrics. Instill a culture of rigorous CRM discipline and funnel ownership-HubSpot knowledge is a big plus. Requirements: 10+ years in senior sales roles in FMCG, marketplaces, or SaaS/Commerce platforms. Emerging markets and/or field sales background in high-friction environments. You are a builder, not an inheritor. You love turning chaos into clarity. Fluent in sales data-you don't manage from feelings, you manage from the funnel. Benefits Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity. Plus, you will get: 25 Days Annual leave, increasing to 26 days after 12 months in the business Enhanced CompanyPension (Matched up to 5% & Salary Sacrifice) Healthcare Cashplan with Medicash Private Healthcare with Aviva Life Insurance with AIG Happl, our benefit platform which provides access to pre-negotiated discounts on a wide variety of services including entertainment, food, and fitness. Stock / Equity Check out the links below to see what our CEO Justin Floyd has to say about our plans for growth for the year ahead, and to see our latest video on the mission we're on! RedCloud I We're growing! RedCloud I Red101 App I Open Commerce
Software Development Manager, WW Returns and ReCommerce Not many teams aspire to zero. Welcome to the Worldwide Returns and ReCommerce team (WWR&R) at WW R&R is an agile, innovative organization dedicated to 'making zero happen' to benefit our customers, our company, and the environment. The mission of WWR&R is to eliminate defects that cause returns (Zero defects), deliver Zero cost of returns for Amazon and send Zero product waste to landfill "the 3 Zeros". We do this by developing products and driving unparalleled operational excellence to help customers keep what they buy, recover returned & damaged product value, and create the best customer returns experience in the world. Amazon WW R&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop world-class product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus. As a leader on the team, you will be expected to operate at all levels, diving deep into the details while providing strategic inputs for the product. You will be a key player in driving strategic planning, project execution, hiring and development of engineering talent, driving operational excellence, and shaping up the solutions to achieve our vision. This is your opportunity to make a big impact and make history in the world of global logistics! We are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth. Amazon is earth's most customer-centric company and through WW R&R, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team! BASIC QUALIFICATIONS - 3+ years of engineering team management experience - 7+ years of engineering experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams - Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: November 7, 2024 (Updated about 2 months ago) Posted: November 12, 2024 (Updated about 1 month ago) Posted: December 19, 2024 (Updated 4 months ago) Posted: October 14, 2024 (Updated 19 days ago) Posted: November 26, 2024 (Updated 5 months ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 23, 2025
Full time
Software Development Manager, WW Returns and ReCommerce Not many teams aspire to zero. Welcome to the Worldwide Returns and ReCommerce team (WWR&R) at WW R&R is an agile, innovative organization dedicated to 'making zero happen' to benefit our customers, our company, and the environment. The mission of WWR&R is to eliminate defects that cause returns (Zero defects), deliver Zero cost of returns for Amazon and send Zero product waste to landfill "the 3 Zeros". We do this by developing products and driving unparalleled operational excellence to help customers keep what they buy, recover returned & damaged product value, and create the best customer returns experience in the world. Amazon WW R&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop world-class product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus. As a leader on the team, you will be expected to operate at all levels, diving deep into the details while providing strategic inputs for the product. You will be a key player in driving strategic planning, project execution, hiring and development of engineering talent, driving operational excellence, and shaping up the solutions to achieve our vision. This is your opportunity to make a big impact and make history in the world of global logistics! We are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth. Amazon is earth's most customer-centric company and through WW R&R, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team! BASIC QUALIFICATIONS - 3+ years of engineering team management experience - 7+ years of engineering experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams - Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: November 7, 2024 (Updated about 2 months ago) Posted: November 12, 2024 (Updated about 1 month ago) Posted: December 19, 2024 (Updated 4 months ago) Posted: October 14, 2024 (Updated 19 days ago) Posted: November 26, 2024 (Updated 5 months ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Job Description Ready to shape the future of global logistics? Join us as a Strategy Support Manager! We're seeking aSenior Manager, Supply Chain Strategy to help develop both our regional and global Supply Chain operations strategy . You'll play a key role in building operational capabilities, drive Key Performance Indicator improvements, and turning data insights into smart business decisions. Join us and move the future forward! Core Responsibilities Support development of logistics network strategy globally for future fulfilment capacity/capability with a focus on direct to consumer. Operationalize systems capabilities and Key Performance Indicator improvements for ecommerce operations in conjunction with key business/functional collaborators. Leverage data to analyse plans relevant to our distribution operation in order to understand key trade-offs, build business cases and drive decision making across the function Lead and support specific strategic distribution projects across Market Groups as required. Play your part in our team succeeding Supply Chain Operations (SCO) is responsible for the planning, demand management and distribution of finished goods from factory through to delivery at customer & shoppers across both B2B and D2C channels (LEGO Retail). Within SCO the purpose of supply chain development/strategy is to understand the commercial, customer and shopper needs in order to shape, socialise and implement both the in year priorities and the long term strategy (2-3 years), vision and direction. The focus of the Senior Manager Supply Chain Strategy will be supporting the SCO relationship with LEGO Retail however the role will functionally sit within EMEA SCO. This role will put you at the heart of the future supply chain decision making, meaning you can play a significant part in helping to reach more children across the region and ensuring The LEGO Group is set up for future growth. Do you have what it takes Master's or Bachelor's Degree in Supply Chain, Business Strategy or operations fields is preferred Preferred Certifications: APICS Certified Supply Chain professional, and Project Management Professional (PMP) Previous consultancy experience or heavily involved within the strategic operations planning within a large company. Experience in distribution network design and modelling. Demonstrated expertise using data analytics to solve problems and perform scenario modelling. Understanding of cost analysis and financial impact of supply chain decisions. Ability to present complex scenarios/trade-off's in a simple format. Excellent cross functional communication skills. It will be beneficial to have experience working with SAP, knowledge of process improvement methodologies and being competent with data visualisation tools (e.g. Power BI, Tableau) The position is based in London, UK and relocation support is not offered for this role. Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Jul 23, 2025
Full time
Job Description Ready to shape the future of global logistics? Join us as a Strategy Support Manager! We're seeking aSenior Manager, Supply Chain Strategy to help develop both our regional and global Supply Chain operations strategy . You'll play a key role in building operational capabilities, drive Key Performance Indicator improvements, and turning data insights into smart business decisions. Join us and move the future forward! Core Responsibilities Support development of logistics network strategy globally for future fulfilment capacity/capability with a focus on direct to consumer. Operationalize systems capabilities and Key Performance Indicator improvements for ecommerce operations in conjunction with key business/functional collaborators. Leverage data to analyse plans relevant to our distribution operation in order to understand key trade-offs, build business cases and drive decision making across the function Lead and support specific strategic distribution projects across Market Groups as required. Play your part in our team succeeding Supply Chain Operations (SCO) is responsible for the planning, demand management and distribution of finished goods from factory through to delivery at customer & shoppers across both B2B and D2C channels (LEGO Retail). Within SCO the purpose of supply chain development/strategy is to understand the commercial, customer and shopper needs in order to shape, socialise and implement both the in year priorities and the long term strategy (2-3 years), vision and direction. The focus of the Senior Manager Supply Chain Strategy will be supporting the SCO relationship with LEGO Retail however the role will functionally sit within EMEA SCO. This role will put you at the heart of the future supply chain decision making, meaning you can play a significant part in helping to reach more children across the region and ensuring The LEGO Group is set up for future growth. Do you have what it takes Master's or Bachelor's Degree in Supply Chain, Business Strategy or operations fields is preferred Preferred Certifications: APICS Certified Supply Chain professional, and Project Management Professional (PMP) Previous consultancy experience or heavily involved within the strategic operations planning within a large company. Experience in distribution network design and modelling. Demonstrated expertise using data analytics to solve problems and perform scenario modelling. Understanding of cost analysis and financial impact of supply chain decisions. Ability to present complex scenarios/trade-off's in a simple format. Excellent cross functional communication skills. It will be beneficial to have experience working with SAP, knowledge of process improvement methodologies and being competent with data visualisation tools (e.g. Power BI, Tableau) The position is based in London, UK and relocation support is not offered for this role. Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
About Us AfterShip, recognized as a Great Place to Work Certified company, is at the forefront of transforming the global eCommerce landscape. Our mission is to empower eCommerce retailers to create and manage the world's best online shopping experiences. Powering over 4.4 billion shipment trackings for over 20,000 global brands like Samsung, GymShark, Dr. Squatch, Citizen, Mejuri and Aesop, AfterShip revolutionizes how businesses engage with customers after purchase. We are pioneering AI-driven post-purchase solutions, from smart shipment tracking and returns management to personalized product recommendations and AI-powered delivery estimates. Having secured a $66 million Series B in 2021, we are accelerating our growth and continuing to shape the future of eCommerce. At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work. We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you're looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us. Your Mission: AfterShip is looking for a Senior Manager, Revenue Operations to help build and scale our Revenue Operations function. This is a critical role responsible for driving operational excellence across Sales, Partnerships, Customer Success, and Marketing by owning the systems, processes, and reporting that enable our go-to-market teams to succeed. You'll partner closely with GTM leaders and the RevOps leadership team to execute on key initiatives across process improvement, systems management, reporting, and forecasting. As a functional expert, you'll represent Revenue Operations across the business, ensuring operational alignment and consistent execution to support revenue growth. Reporting to the VP of Revenue and managing a lean, dynamic team, this role is part of AfterShip's global organization. Flexibility is key, as there may be occasional meetings outside of typical office hours each week, with advance notice provided. If you enjoy rolling up your sleeves, building strong cross-functional partnerships, and enabling GTM teams to perform at their best in a high-growth SaaS environment, we'd love to hear from you. What You'll Do: Act as the operational lead for Revenue Operations, supporting Sales, Partnerships, Customer Success, and Marketing on their day-to-day operational needs. Own HubSpot administration and continuously optimize the CRM and supporting GTM tools to ensure scalable, efficient processes across the customer journey. Manage and deliver on reporting, forecasting, pipeline management, and performance analytics to provide clarity and actionable insights to GTM leadership. Identify opportunities to improve operational efficiency through better processes, systems, and enablement. Maintain clean, reliable data across systems to support reporting accuracy and decision-making. Support revenue leadership with territory planning, capacity planning, incentive modeling, and GTM performance reviews. Ensure alignment and adoption of best practices across all regions and GTM functions. Build and manage a small RevOps team, coaching them to deliver high-quality execution and professional growth. Who We're Looking For: Qualifications & experience: 5+ years of experience in Revenue Operations or similar GTM Ops roles in B2B SaaS; Experience supporting Sales, CS, and Marketing operations in high-growth environments. Deep hands-on expertise with HubSpot, including administration, reporting, and process optimization. Strong working knowledge of GTM tools and system integrations. Proven ability to deliver operational improvements in forecasting, reporting, pipeline management, and process design. Comfortable analyzing data (SQL knowledge is a plus) and translating findings into recommendations. This remote-first role is open to candidates across North America, ideally in close proximity to Toronto, Austin, Los Angeles, San Francisco, or Seattle. Soft skills: Strong communication skills with the ability to influence and partner across GTM functions. Highly organized, detail-oriented, and driven to deliver outcomes. Collaborative team player with a bias for action. Thrives in fast-paced, evolving environments and enjoys solving complex problems through process and systems. Comfortable working in a remote-first, global team with flexibility (up to 2-4 meetings/week outside standard hours). At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission. Why You Should Join Us: We are super proud of our diverse and geeky culture, started by our software engineer turned CEO and cultivated by a group of amazing people from all over the world. You'll be part of a solutions-oriented team that puts egos aside to achieve new milestones and tackle challenges together. We're a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (Toronto, Austin, Barcelona). You're empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you'll be able to have a schedule that fits your working style and the requirements of your role. We have great ambition to make buying and selling easier for everyone in this world one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company. Perks: Competitive compensation Remote-first/hybrid-flexible work setups Healthcare coverage offered from day 1 Career progression & professional development Retirement Plans including company match Learning & wellness funds Monthly book perk In-office lunch and commuter benefits for those located in our hub locations We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job's location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Jul 23, 2025
Full time
About Us AfterShip, recognized as a Great Place to Work Certified company, is at the forefront of transforming the global eCommerce landscape. Our mission is to empower eCommerce retailers to create and manage the world's best online shopping experiences. Powering over 4.4 billion shipment trackings for over 20,000 global brands like Samsung, GymShark, Dr. Squatch, Citizen, Mejuri and Aesop, AfterShip revolutionizes how businesses engage with customers after purchase. We are pioneering AI-driven post-purchase solutions, from smart shipment tracking and returns management to personalized product recommendations and AI-powered delivery estimates. Having secured a $66 million Series B in 2021, we are accelerating our growth and continuing to shape the future of eCommerce. At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work. We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you're looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us. Your Mission: AfterShip is looking for a Senior Manager, Revenue Operations to help build and scale our Revenue Operations function. This is a critical role responsible for driving operational excellence across Sales, Partnerships, Customer Success, and Marketing by owning the systems, processes, and reporting that enable our go-to-market teams to succeed. You'll partner closely with GTM leaders and the RevOps leadership team to execute on key initiatives across process improvement, systems management, reporting, and forecasting. As a functional expert, you'll represent Revenue Operations across the business, ensuring operational alignment and consistent execution to support revenue growth. Reporting to the VP of Revenue and managing a lean, dynamic team, this role is part of AfterShip's global organization. Flexibility is key, as there may be occasional meetings outside of typical office hours each week, with advance notice provided. If you enjoy rolling up your sleeves, building strong cross-functional partnerships, and enabling GTM teams to perform at their best in a high-growth SaaS environment, we'd love to hear from you. What You'll Do: Act as the operational lead for Revenue Operations, supporting Sales, Partnerships, Customer Success, and Marketing on their day-to-day operational needs. Own HubSpot administration and continuously optimize the CRM and supporting GTM tools to ensure scalable, efficient processes across the customer journey. Manage and deliver on reporting, forecasting, pipeline management, and performance analytics to provide clarity and actionable insights to GTM leadership. Identify opportunities to improve operational efficiency through better processes, systems, and enablement. Maintain clean, reliable data across systems to support reporting accuracy and decision-making. Support revenue leadership with territory planning, capacity planning, incentive modeling, and GTM performance reviews. Ensure alignment and adoption of best practices across all regions and GTM functions. Build and manage a small RevOps team, coaching them to deliver high-quality execution and professional growth. Who We're Looking For: Qualifications & experience: 5+ years of experience in Revenue Operations or similar GTM Ops roles in B2B SaaS; Experience supporting Sales, CS, and Marketing operations in high-growth environments. Deep hands-on expertise with HubSpot, including administration, reporting, and process optimization. Strong working knowledge of GTM tools and system integrations. Proven ability to deliver operational improvements in forecasting, reporting, pipeline management, and process design. Comfortable analyzing data (SQL knowledge is a plus) and translating findings into recommendations. This remote-first role is open to candidates across North America, ideally in close proximity to Toronto, Austin, Los Angeles, San Francisco, or Seattle. Soft skills: Strong communication skills with the ability to influence and partner across GTM functions. Highly organized, detail-oriented, and driven to deliver outcomes. Collaborative team player with a bias for action. Thrives in fast-paced, evolving environments and enjoys solving complex problems through process and systems. Comfortable working in a remote-first, global team with flexibility (up to 2-4 meetings/week outside standard hours). At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission. Why You Should Join Us: We are super proud of our diverse and geeky culture, started by our software engineer turned CEO and cultivated by a group of amazing people from all over the world. You'll be part of a solutions-oriented team that puts egos aside to achieve new milestones and tackle challenges together. We're a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (Toronto, Austin, Barcelona). You're empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you'll be able to have a schedule that fits your working style and the requirements of your role. We have great ambition to make buying and selling easier for everyone in this world one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company. Perks: Competitive compensation Remote-first/hybrid-flexible work setups Healthcare coverage offered from day 1 Career progression & professional development Retirement Plans including company match Learning & wellness funds Monthly book perk In-office lunch and commuter benefits for those located in our hub locations We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job's location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Identity Services owns the systems that enable authenticating and identifying every Amazon customer in the world. Every aspect of the Amazon global business depends on our systems to know who the customer is, and if our systems are not up and running, the company stops. We balance keeping our systems fast, scalable and performant (no exceptions!) with rapidly delivering great features for Amazon customers and our developer partners. In short, we get to own and innovate on a critical customer experience while also supporting nearly every other business at the company; the best of both worlds As a manager of the Identity team, you will take the Authentication charter to next level. You will be responsible for large, multi-year initiatives, while finding the right balance between building for immediate needs and building sustainable architectures. You will lead a software development team to meet challenging authentication and security related goals, and help us stay ahead of future challenges. You will have significant influence on our overall strategy by helping define these features, drive the system architecture, and spearhead the best practices that enable a quality product. You are expected to be a hands-on technical manager who understands and sets a high bar for all parts of the software development and deployment life-cycle including: design, development, documentation, testing and operations. You must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast-paced environment. We're looking for people who are smart and can get things done. If you have an entrepreneurial spirit, know how to deliver, are innovative, and long for the opportunity to build solutions to challenging problems in Identity, then we want you as a Software Development Manager for Amazon's eCommerce Platform Identity Services group. Key job responsibilities • Lead engineering team in executing against project plans, and delivery commitments. • Delivery of high-quality, scalable software on-time and on-budget. • Define, implement, and maintain a coherent, progressive development strategy for our product line. • Evolve the software engineering practice within the organization • Drive the organization development by hiring, and developing talent within the group. • Conduct performance reviews of team members. • Translate business, functional, and technical requirements into detailed project plans. • Define our technical culture, and help build a fast-growing team About the team Identity Services' mission is to deliver the world's most secure, convenient, and intuitive Identity experience. We own backend functionality for customer authentication, customer attributes, profiles for customers sharing a single account (PCA), and household relationships, across all web, mobile, and device apps worldwide. BASIC QUALIFICATIONS - 7+ years of engineering experience - 3+ years of engineering team management experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Bachelor's degree PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 23, 2025
Full time
Identity Services owns the systems that enable authenticating and identifying every Amazon customer in the world. Every aspect of the Amazon global business depends on our systems to know who the customer is, and if our systems are not up and running, the company stops. We balance keeping our systems fast, scalable and performant (no exceptions!) with rapidly delivering great features for Amazon customers and our developer partners. In short, we get to own and innovate on a critical customer experience while also supporting nearly every other business at the company; the best of both worlds As a manager of the Identity team, you will take the Authentication charter to next level. You will be responsible for large, multi-year initiatives, while finding the right balance between building for immediate needs and building sustainable architectures. You will lead a software development team to meet challenging authentication and security related goals, and help us stay ahead of future challenges. You will have significant influence on our overall strategy by helping define these features, drive the system architecture, and spearhead the best practices that enable a quality product. You are expected to be a hands-on technical manager who understands and sets a high bar for all parts of the software development and deployment life-cycle including: design, development, documentation, testing and operations. You must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast-paced environment. We're looking for people who are smart and can get things done. If you have an entrepreneurial spirit, know how to deliver, are innovative, and long for the opportunity to build solutions to challenging problems in Identity, then we want you as a Software Development Manager for Amazon's eCommerce Platform Identity Services group. Key job responsibilities • Lead engineering team in executing against project plans, and delivery commitments. • Delivery of high-quality, scalable software on-time and on-budget. • Define, implement, and maintain a coherent, progressive development strategy for our product line. • Evolve the software engineering practice within the organization • Drive the organization development by hiring, and developing talent within the group. • Conduct performance reviews of team members. • Translate business, functional, and technical requirements into detailed project plans. • Define our technical culture, and help build a fast-growing team About the team Identity Services' mission is to deliver the world's most secure, convenient, and intuitive Identity experience. We own backend functionality for customer authentication, customer attributes, profiles for customers sharing a single account (PCA), and household relationships, across all web, mobile, and device apps worldwide. BASIC QUALIFICATIONS - 7+ years of engineering experience - 3+ years of engineering team management experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Bachelor's degree PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
At Palladium Digital, we're obsessed with delivering real value to clients. We don't just talk a good game, we execute one too. While working with us, we promise you an entrepreneurial and innovative spirit where we're not only using the latest technology, but we create it. Our portfolio spans diverse sectors, from eCommerce and Retail to Financial Services and Technology, allowing you to drive meaningful projects and engage with global corporations. Role Overview Palladium Digital is seeking an experienced Technology Engineering Manager to lead, grow, and develop our technology engineering team. This role is pivotal in driving the delivery of high-quality digital solutions for our clients, ensuring optimal resource management, and fostering a collaborative and innovative engineering culture. The successful candidate will have a proven track record in engineering leadership, resource management, and delivery across multiple projects and geographies. Key Responsibilities Team & Career Management Lead, mentor, and grow engineering teams (10+ people), ensuring effective career management and professional development Develop and implement organisational structures and competency frameworks to support team growth and capability development Manage leavers and joiners, ensuring smooth onboarding and offboarding processes Facilitate resource development and growth, supporting engineers in their career progression Engineering Operations & Governance Oversee the distribution of work, capacity management, and governance across multiple concurrent projects Implement and refine ways of working to drive efficiency, quality, and collaboration Manage engineering resources, including offshore and outsourced teams, ensuring alignment with project and business objectives Oversee partner engineer management and vendor management, including contract and partner invoicing Delivery & solution design Drive the successful delivery of technology projects, ensuring adherence to SDLC best practices and quality standards Collaborate with product teams to design and deliver robust, scalable solutions Ensure effective interaction between engineering and product functions to align technical delivery with business goals Tools & Finance Management Oversee the selection, implementation, and management of engineering tools and platforms Manage engineering budgets, partner invoicing, and financial tracking for engineering activities Ensure effective contract management with vendors and partners Requirements Minimum 15 years of experience in technology engineering, with at least 5 years in a leadership or management role Strong engineering background with hands-on experience across the SDLC lifecycle Proven experience managing larger engineering teams (10-15+ people) across multiple locations, including offshore and outsourced resources Demonstrated ability to grow and develop engineering teams, including resource development and competency management Experience in capacity planning, resource allocation, and delivery management across multiple projects Strong background in contract, vendor, and partner management, including financial oversight and invoicing Experience creating and implementing organisational structures and frameworks for engineering teams Excellent leadership, communication, and stakeholder management skills Proven track record of delivery in a collaborative, fast-paced digital consultancy or technology environment Experience managing diverse roles and skill sets within engineering teams Deep understanding of solution design, implementation, and best practices in software engineering Benefits Hybrid work solution without mandated days in the office - you choose when and how many Flat org structure and skills/capabilities-based project resourcing Mentoring scheme to support your career Private Health Insurance - annual premium paid by Palladium, single cover policy Performance Bonus - annual discretionary performance-based bonus Pension - Palladium will contribute 3% to your 5% employee contribution Training - £1500 personal development and training allowance Leave - 23 days annual leave + Christmas office closures Cycle to Work scheme Discounts and Perks Opt-in private Dental Insurance Equal Opportunities Palladium is committed to promoting equal opportunities in employment. The success of Palladium depends upon our ability to recognise and leverage the capabilities of each of our employees. With this in mind, Palladium is committed to providing equality and fairness for all recruitment applicants and employees and not discriminating against anyone because of their gender (including sex, marital status and gender reassignment), race (including ethnic origin, colour, nationality and national origin), disability, sexual orientation, religion, belief or age. In addition, Palladium will not discriminate against anyone who is associated with another individual who is protected under equality legislation. We oppose all forms of unlawful and unfair discrimination All employees are treated fairly and with respect. Selection for employment, promotion, training or any other benefits is done on the basis of aptitude and ability. Palladium is also committed to preventing discrimination of any type against its employees by third parties such as suppliers, clients and the general public. The responsibility for upholding this commitment is shared by, and is intended to benefit, every employee.
Jul 23, 2025
Full time
At Palladium Digital, we're obsessed with delivering real value to clients. We don't just talk a good game, we execute one too. While working with us, we promise you an entrepreneurial and innovative spirit where we're not only using the latest technology, but we create it. Our portfolio spans diverse sectors, from eCommerce and Retail to Financial Services and Technology, allowing you to drive meaningful projects and engage with global corporations. Role Overview Palladium Digital is seeking an experienced Technology Engineering Manager to lead, grow, and develop our technology engineering team. This role is pivotal in driving the delivery of high-quality digital solutions for our clients, ensuring optimal resource management, and fostering a collaborative and innovative engineering culture. The successful candidate will have a proven track record in engineering leadership, resource management, and delivery across multiple projects and geographies. Key Responsibilities Team & Career Management Lead, mentor, and grow engineering teams (10+ people), ensuring effective career management and professional development Develop and implement organisational structures and competency frameworks to support team growth and capability development Manage leavers and joiners, ensuring smooth onboarding and offboarding processes Facilitate resource development and growth, supporting engineers in their career progression Engineering Operations & Governance Oversee the distribution of work, capacity management, and governance across multiple concurrent projects Implement and refine ways of working to drive efficiency, quality, and collaboration Manage engineering resources, including offshore and outsourced teams, ensuring alignment with project and business objectives Oversee partner engineer management and vendor management, including contract and partner invoicing Delivery & solution design Drive the successful delivery of technology projects, ensuring adherence to SDLC best practices and quality standards Collaborate with product teams to design and deliver robust, scalable solutions Ensure effective interaction between engineering and product functions to align technical delivery with business goals Tools & Finance Management Oversee the selection, implementation, and management of engineering tools and platforms Manage engineering budgets, partner invoicing, and financial tracking for engineering activities Ensure effective contract management with vendors and partners Requirements Minimum 15 years of experience in technology engineering, with at least 5 years in a leadership or management role Strong engineering background with hands-on experience across the SDLC lifecycle Proven experience managing larger engineering teams (10-15+ people) across multiple locations, including offshore and outsourced resources Demonstrated ability to grow and develop engineering teams, including resource development and competency management Experience in capacity planning, resource allocation, and delivery management across multiple projects Strong background in contract, vendor, and partner management, including financial oversight and invoicing Experience creating and implementing organisational structures and frameworks for engineering teams Excellent leadership, communication, and stakeholder management skills Proven track record of delivery in a collaborative, fast-paced digital consultancy or technology environment Experience managing diverse roles and skill sets within engineering teams Deep understanding of solution design, implementation, and best practices in software engineering Benefits Hybrid work solution without mandated days in the office - you choose when and how many Flat org structure and skills/capabilities-based project resourcing Mentoring scheme to support your career Private Health Insurance - annual premium paid by Palladium, single cover policy Performance Bonus - annual discretionary performance-based bonus Pension - Palladium will contribute 3% to your 5% employee contribution Training - £1500 personal development and training allowance Leave - 23 days annual leave + Christmas office closures Cycle to Work scheme Discounts and Perks Opt-in private Dental Insurance Equal Opportunities Palladium is committed to promoting equal opportunities in employment. The success of Palladium depends upon our ability to recognise and leverage the capabilities of each of our employees. With this in mind, Palladium is committed to providing equality and fairness for all recruitment applicants and employees and not discriminating against anyone because of their gender (including sex, marital status and gender reassignment), race (including ethnic origin, colour, nationality and national origin), disability, sexual orientation, religion, belief or age. In addition, Palladium will not discriminate against anyone who is associated with another individual who is protected under equality legislation. We oppose all forms of unlawful and unfair discrimination All employees are treated fairly and with respect. Selection for employment, promotion, training or any other benefits is done on the basis of aptitude and ability. Palladium is also committed to preventing discrimination of any type against its employees by third parties such as suppliers, clients and the general public. The responsibility for upholding this commitment is shared by, and is intended to benefit, every employee.
Narvar is Growing! We are looking for a Solution Architect who thrives at the intersection of technology, customer success, and complex problem-solving. If you have a strong technical aptitude, extensive customer-facing experience, and thrive in a fast-paced environment, we want to hear from you! As a Solution Architect on Narvar's Professional Services team, you'll play a critical role in delivering exceptional post-purchase experiences for some of the world's most iconic brands. You'll lead the technical strategy and solution design for our most complex and strategic implementations-ensuring our customers realize maximum value from Narvar's platform. This is a high-impact role that requires a mix of technical depth, customer empathy, and cross-functional leadership. You'll work closely with customers, project managers, engineers, and product teams to design scalable solutions that drive results-bringing Narvar's products to life in unique and sophisticated environments. Day-to-Day Responsibilities: Partner with Sales Engineering and the Professional Services team to validate scope and feasibility for strategic implementations of Narvar full product suite. Deeply understand each customer's eCommerce and retail operations-including fulfillment, delivery, returns, and customer communication-to design solutions that solve real-world pain points. Develop solution architecture, integration strategies, and technical delivery plans that align Narvar's platform capabilities with each brand's business goals and operational constraints. Lead technical discovery and solution design sessions to map customer systems (e.g., OMS, WMS, ERP, eComm platforms) to Narvar's product stack, ensuring scalable and future-ready implementations. Act as a trusted technical advisor to enterprise retail clients, translating complex requirements into clear, actionable architecture while educating stakeholders on trade-offs and best practices. Provide hands-on technical leadership and troubleshooting throughout the implementation lifecycle, with deep involvement in API design, payload mapping, and system configuration. Collaborate closely with Project Managers, Customer Engineers, and Product Managers to ensure high-quality, on-time delivery across global projects. Stay current on retail and logistics trends-bringing insights back into solution design and helping customers stay competitive in a fast-evolving market. Identify opportunities to streamline common implementation patterns, define reusable solution templates, and guide internal enablement around Narvar's product capabilities. Capture customer feedback and real-world use cases to influence product direction, surfacing enhancement opportunities to Product and Engineering teams. What We're Looking For: 8+ years of experience in a Solution Architect, Implementation Consultant, or Technical Pre-Sales role-ideally within SaaS, eCommerce, supply chain, or logistics technology. Deep understanding of Order Management Systems (e.g., Manhattan, Salesforce Order Management, IBM Sterling, or custom-built OMS platforms) and their role in the end-to-end eCommerce lifecycle. Familiarity with warehouse management (WMS), transportation management (TMS), and fulfillment operations, including integrations with systems like Shopify, Salesforce Commerce Cloud, Magento, NetSuite, and others. Strong technical foundation with expertise in API integration, data mapping, event-driven architecture (e.g., webhooks, messaging queues), and troubleshooting cross-system data flows. Experience designing scalable, performant solutions that support complex order flows, returns logistics, shipment tracking, and post-purchase customer experiences. Demonstrated ability to lead technical discovery, solution design, and stakeholder alignment in enterprise implementation environments. Excellent communication and collaboration skills-able to clearly articulate technical solutions to a wide range of audiences. A consultative, customer-first mindset with the ability to balance strategic vision, technical constraints, and business value. Why Narvar? We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform! From the hottest new direct-to-consumer companies to retail's most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1500+ other brands. With hubs in San Francisco, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages. Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits. The range reflects the minimum and maximum target for new hire salaries for the position across the US. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location. $140,000 - $180,000 USD Please read our Privacy Policy to learn what personal information we collect in connection with your job application, and how we may use and share it. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select Degree Select Select Select Start date year End date month Select End date year LinkedIn Profile Do you have experience at a SaaS Company? Select Do you have startup experience? Select Have you been employed by Narvar in the past? Select Do you currently reside in one of our strategic hiring locations listed below? Select
Jul 23, 2025
Full time
Narvar is Growing! We are looking for a Solution Architect who thrives at the intersection of technology, customer success, and complex problem-solving. If you have a strong technical aptitude, extensive customer-facing experience, and thrive in a fast-paced environment, we want to hear from you! As a Solution Architect on Narvar's Professional Services team, you'll play a critical role in delivering exceptional post-purchase experiences for some of the world's most iconic brands. You'll lead the technical strategy and solution design for our most complex and strategic implementations-ensuring our customers realize maximum value from Narvar's platform. This is a high-impact role that requires a mix of technical depth, customer empathy, and cross-functional leadership. You'll work closely with customers, project managers, engineers, and product teams to design scalable solutions that drive results-bringing Narvar's products to life in unique and sophisticated environments. Day-to-Day Responsibilities: Partner with Sales Engineering and the Professional Services team to validate scope and feasibility for strategic implementations of Narvar full product suite. Deeply understand each customer's eCommerce and retail operations-including fulfillment, delivery, returns, and customer communication-to design solutions that solve real-world pain points. Develop solution architecture, integration strategies, and technical delivery plans that align Narvar's platform capabilities with each brand's business goals and operational constraints. Lead technical discovery and solution design sessions to map customer systems (e.g., OMS, WMS, ERP, eComm platforms) to Narvar's product stack, ensuring scalable and future-ready implementations. Act as a trusted technical advisor to enterprise retail clients, translating complex requirements into clear, actionable architecture while educating stakeholders on trade-offs and best practices. Provide hands-on technical leadership and troubleshooting throughout the implementation lifecycle, with deep involvement in API design, payload mapping, and system configuration. Collaborate closely with Project Managers, Customer Engineers, and Product Managers to ensure high-quality, on-time delivery across global projects. Stay current on retail and logistics trends-bringing insights back into solution design and helping customers stay competitive in a fast-evolving market. Identify opportunities to streamline common implementation patterns, define reusable solution templates, and guide internal enablement around Narvar's product capabilities. Capture customer feedback and real-world use cases to influence product direction, surfacing enhancement opportunities to Product and Engineering teams. What We're Looking For: 8+ years of experience in a Solution Architect, Implementation Consultant, or Technical Pre-Sales role-ideally within SaaS, eCommerce, supply chain, or logistics technology. Deep understanding of Order Management Systems (e.g., Manhattan, Salesforce Order Management, IBM Sterling, or custom-built OMS platforms) and their role in the end-to-end eCommerce lifecycle. Familiarity with warehouse management (WMS), transportation management (TMS), and fulfillment operations, including integrations with systems like Shopify, Salesforce Commerce Cloud, Magento, NetSuite, and others. Strong technical foundation with expertise in API integration, data mapping, event-driven architecture (e.g., webhooks, messaging queues), and troubleshooting cross-system data flows. Experience designing scalable, performant solutions that support complex order flows, returns logistics, shipment tracking, and post-purchase customer experiences. Demonstrated ability to lead technical discovery, solution design, and stakeholder alignment in enterprise implementation environments. Excellent communication and collaboration skills-able to clearly articulate technical solutions to a wide range of audiences. A consultative, customer-first mindset with the ability to balance strategic vision, technical constraints, and business value. Why Narvar? We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform! From the hottest new direct-to-consumer companies to retail's most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1500+ other brands. With hubs in San Francisco, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages. Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits. The range reflects the minimum and maximum target for new hire salaries for the position across the US. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location. $140,000 - $180,000 USD Please read our Privacy Policy to learn what personal information we collect in connection with your job application, and how we may use and share it. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select Degree Select Select Select Start date year End date month Select End date year LinkedIn Profile Do you have experience at a SaaS Company? Select Do you have startup experience? Select Have you been employed by Narvar in the past? Select Do you currently reside in one of our strategic hiring locations listed below? Select
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and likeminded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are: We are looking for: A confident and knowledgeable Leader, with an entrepreneurial spirit. Ambitious, positive and energetic with a passion to succeed. An experienced online retailer with an proven record of driving growth through trading, performance marketing, CRO, utilising tech operational efficiency. A Commercially minded strategic thinker with strong analytical skills. A team player, holding a pivotable role within the leadership team Primary objective of the job: The brand has seen considerable growth over the past year having gone through a digital transformation process including a replatform to a new headless architecture and have ambitious plans to grow further. We are a truly multi-channel, customer-centric brand, underpinned by best in class technology and most importantly our exceptional people. We are now looking for an experienced, commercially minded Head of E-Commerce to oversee all aspects of our E-commerce business. You will report to the Channel Director and will work hand in hand with Head of brand, Head of customer, Head of retail. You will have direct ownership of the online P&L and customer experience, performance marketing, operations and execution of trading strategy. As Head of E-Commerce you will be fully responsible for the activities and performance of the channel. You will have high exposure to the Board and Executive, accountable for day to day trading as well as setting longer term strategy budgets and own a number of 3 rd party relationships. What you'll be doing: Own and deliver the ecommerce P&L and growth strategy for White Deliver a best in class and data driven end to end customer journey. Identify efficiency and optimisation opportunities across all aspects of the business, driving margin and profitability metrics. Drive sales and new customer growth through channel specific performance marketing channel strategy across PPC, Social media, SEO, Affiliates and Email. Manage and develop the website and cross channel teams in alignment with overall business strategy. Benchmark and measure onsite and marketing metrics to drive continuous improvement and innovation. What you'll need: A proven track record within e-commerce with minimum of 3 years leadership experience. Strong commercial acumen and P&L ownership Excellent leadership and communications skills A strategic thinker - can clearly define, set and deliver a strategic plan. A data driven, fail fast / test and learn mentality - always looking to improve and take opportunities A deep understanding of the E-commerce landscape, new technologies and consumer trends What we will offer you: As a Head of eCommerce at White Stuff you will be entitled to an array of great benefits, some of which include: Annual bonus opportunity Up to 28 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount Subsidised BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age .
Jul 23, 2025
Full time
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and likeminded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are: We are looking for: A confident and knowledgeable Leader, with an entrepreneurial spirit. Ambitious, positive and energetic with a passion to succeed. An experienced online retailer with an proven record of driving growth through trading, performance marketing, CRO, utilising tech operational efficiency. A Commercially minded strategic thinker with strong analytical skills. A team player, holding a pivotable role within the leadership team Primary objective of the job: The brand has seen considerable growth over the past year having gone through a digital transformation process including a replatform to a new headless architecture and have ambitious plans to grow further. We are a truly multi-channel, customer-centric brand, underpinned by best in class technology and most importantly our exceptional people. We are now looking for an experienced, commercially minded Head of E-Commerce to oversee all aspects of our E-commerce business. You will report to the Channel Director and will work hand in hand with Head of brand, Head of customer, Head of retail. You will have direct ownership of the online P&L and customer experience, performance marketing, operations and execution of trading strategy. As Head of E-Commerce you will be fully responsible for the activities and performance of the channel. You will have high exposure to the Board and Executive, accountable for day to day trading as well as setting longer term strategy budgets and own a number of 3 rd party relationships. What you'll be doing: Own and deliver the ecommerce P&L and growth strategy for White Deliver a best in class and data driven end to end customer journey. Identify efficiency and optimisation opportunities across all aspects of the business, driving margin and profitability metrics. Drive sales and new customer growth through channel specific performance marketing channel strategy across PPC, Social media, SEO, Affiliates and Email. Manage and develop the website and cross channel teams in alignment with overall business strategy. Benchmark and measure onsite and marketing metrics to drive continuous improvement and innovation. What you'll need: A proven track record within e-commerce with minimum of 3 years leadership experience. Strong commercial acumen and P&L ownership Excellent leadership and communications skills A strategic thinker - can clearly define, set and deliver a strategic plan. A data driven, fail fast / test and learn mentality - always looking to improve and take opportunities A deep understanding of the E-commerce landscape, new technologies and consumer trends What we will offer you: As a Head of eCommerce at White Stuff you will be entitled to an array of great benefits, some of which include: Annual bonus opportunity Up to 28 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount Subsidised BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age .
Job Description Join our industry leading contact centre team as our Director of Customer Experience- Content and Optimisation and play your part in enhancing our customer experience! We are looking for an inspirational people leader with a strong background in contact centre strategy. In this exciting role, you will demonstrate your skills in business transformation, lead a cross-functional team and display adaptability to navigate changing priorities, guiding your global team to achieve success aligned with our vision to be a true differentiator for the LEGO brand. The Director of Customer Experience- Content and Optimisation leads a global centre of excellence supporting our contact centre operations. The team consists of employees based in the US, Europe and Asia and covers a range of diverse functions including content creation, tech-enabled knowledge management, change leadership, compliance and continuous improvement. Core Responsibilities Providing inspirational strategic leadership for our Content & Optimisation team, a diverse, international team with a global and long-term strategic orientation. Great people management for their direct team of managers and senior managers, providing direction, sparring, feedback and supporting their development as experts in their fields - leading leaders, inspiring through multiple layers. As part of the Consumer & Shopper Engagement (CSE) Leadership Team, participates in strategic direction setting and leadership of the entire department. Influences senior stakeholders to take a customer-centric approach, to enable collaboration and to deliver the innovation to meet future department and consumer needs. Develops and improves ways of working, bringing knowledge of future-oriented digital and business optimisation techniques to set ambitious standards for the team and the work it contributes to CSE experiences and services. Collaborates effectively across the LEGO Group, working closely with internal teams including product development, brand, corporate comms, digital technology, various marketing functions and ecommerce. Do you have what it takes Proven people leader who is well versed in managing global teams. Broad experience within a global contact centre environment. Possess senior strategic thinking with an ability to continuously adapt to changing priorities, synthesising and analysing information. Ability to influence through presentations, networking and collaboration. Excellent communication skills. Relevant experience in process and change management, strategic change leadership or written content creation would be beneficial. Play your part in our team succeeding Consumer & Shopper Engagement (CSE) supports The LEGO Group by providing world-class service through diverse customer interactions. CSE helps protect the brand while creating lasting relationships and loyalty through engagement and service! The Director of Customer Experience- Content and Optimisation plays an important role in delivering the overall strategy of the CSE department with their own team's strategy forming an important part of the long-term mission. Setting direction for the managers and senior managers within the Content & Optimisation team, they bring together experienced leaders and leverage the advantages of cross-functional working through an aligned global approach. Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Jul 22, 2025
Full time
Job Description Join our industry leading contact centre team as our Director of Customer Experience- Content and Optimisation and play your part in enhancing our customer experience! We are looking for an inspirational people leader with a strong background in contact centre strategy. In this exciting role, you will demonstrate your skills in business transformation, lead a cross-functional team and display adaptability to navigate changing priorities, guiding your global team to achieve success aligned with our vision to be a true differentiator for the LEGO brand. The Director of Customer Experience- Content and Optimisation leads a global centre of excellence supporting our contact centre operations. The team consists of employees based in the US, Europe and Asia and covers a range of diverse functions including content creation, tech-enabled knowledge management, change leadership, compliance and continuous improvement. Core Responsibilities Providing inspirational strategic leadership for our Content & Optimisation team, a diverse, international team with a global and long-term strategic orientation. Great people management for their direct team of managers and senior managers, providing direction, sparring, feedback and supporting their development as experts in their fields - leading leaders, inspiring through multiple layers. As part of the Consumer & Shopper Engagement (CSE) Leadership Team, participates in strategic direction setting and leadership of the entire department. Influences senior stakeholders to take a customer-centric approach, to enable collaboration and to deliver the innovation to meet future department and consumer needs. Develops and improves ways of working, bringing knowledge of future-oriented digital and business optimisation techniques to set ambitious standards for the team and the work it contributes to CSE experiences and services. Collaborates effectively across the LEGO Group, working closely with internal teams including product development, brand, corporate comms, digital technology, various marketing functions and ecommerce. Do you have what it takes Proven people leader who is well versed in managing global teams. Broad experience within a global contact centre environment. Possess senior strategic thinking with an ability to continuously adapt to changing priorities, synthesising and analysing information. Ability to influence through presentations, networking and collaboration. Excellent communication skills. Relevant experience in process and change management, strategic change leadership or written content creation would be beneficial. Play your part in our team succeeding Consumer & Shopper Engagement (CSE) supports The LEGO Group by providing world-class service through diverse customer interactions. CSE helps protect the brand while creating lasting relationships and loyalty through engagement and service! The Director of Customer Experience- Content and Optimisation plays an important role in delivering the overall strategy of the CSE department with their own team's strategy forming an important part of the long-term mission. Setting direction for the managers and senior managers within the Content & Optimisation team, they bring together experienced leaders and leverage the advantages of cross-functional working through an aligned global approach. Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
