Site Manager (Retail Refurbishment) - Penzance, TR18 - 4 Weeks - Up to 280 Per Shift (CIS) Site Manager. Our client, a leading Main Contractor working within the fit-out industry are currently recruiting for a Site Manager to work on the delivery of a Retail Refit in Penzance (Cornwall) - managing a store refurbishment and refresh within a live environment, working Nights in Penzance. Working as a No.1 Site Manager on site, you must have experience of running sites as an on-site Manager as a No.1, with previous experience of delivering large fit-out projects in your RECENT work history, reporting to a site-based Project Lead, who is working Days. With experience of site of working for the Main/Principle Contractor, dealing directly with the end user/client, and undertaking all daily tasks including, but not restricted to, managing Health & Safety on site, delivering daily inductions and toolbox talks, ensuring site is running to programme and dealing with any problems as they arise on site. As well as having the above experience, you must also hold CSCS Card, First Aid at Work, & SMSTS. Any further qualifications would be beneficial. If you are an experienced Site Manager, with prior experience of working on fit-out contracts as a No.1 Manager on site and hold the necessary Qualifications & Certificates then we look forward to hearing from you straight away!
Jul 23, 2025
Seasonal
Site Manager (Retail Refurbishment) - Penzance, TR18 - 4 Weeks - Up to 280 Per Shift (CIS) Site Manager. Our client, a leading Main Contractor working within the fit-out industry are currently recruiting for a Site Manager to work on the delivery of a Retail Refit in Penzance (Cornwall) - managing a store refurbishment and refresh within a live environment, working Nights in Penzance. Working as a No.1 Site Manager on site, you must have experience of running sites as an on-site Manager as a No.1, with previous experience of delivering large fit-out projects in your RECENT work history, reporting to a site-based Project Lead, who is working Days. With experience of site of working for the Main/Principle Contractor, dealing directly with the end user/client, and undertaking all daily tasks including, but not restricted to, managing Health & Safety on site, delivering daily inductions and toolbox talks, ensuring site is running to programme and dealing with any problems as they arise on site. As well as having the above experience, you must also hold CSCS Card, First Aid at Work, & SMSTS. Any further qualifications would be beneficial. If you are an experienced Site Manager, with prior experience of working on fit-out contracts as a No.1 Manager on site and hold the necessary Qualifications & Certificates then we look forward to hearing from you straight away!
I am currently recruiting for an experienced Facade Manager to join my clients team. This is a key role responsible for managing the full facade package from pre-construction through to handover, ensuring all work meets design, quality, safety, and programme objectives. Key Responsibilities: Manage the complete facade package including curtain walling, cladding, glazing, and associated envelope works. Oversee facade design coordination, ensuring alignment with the structural RC frame and architectural intent. Liaise with subcontractors, consultants, and the wider construction team to ensure facade works are delivered on time and within budget. Review and approve design submissions, shop drawings, and material samples. Ensure all facade elements comply with current building regulations, fire safety requirements, and sustainability standards. Monitor onsite installation progress and coordinate sequencing with structural works. Conduct quality inspections and manage snagging/defects close-out. Support health and safety standards across all facade activities. Report progress, risks, and issues to senior project leadership. Requirements: Proven experience in managing fa ade systems on RC frame high-rise buildings (typically 10+ storeys). In-depth knowledge of fa ade construction techniques, materials, and systems. Familiarity with high-rise construction sequencing and logistics. Strong technical understanding of curtain walling, unitised panels, rainscreen cladding, and waterproofing details. Excellent organisational, communication, and leadership skills. Proficient in interpreting technical drawings and specifications. Experience with design and construction software such as AutoCAD, Revit, or similar
Jul 23, 2025
Contractor
I am currently recruiting for an experienced Facade Manager to join my clients team. This is a key role responsible for managing the full facade package from pre-construction through to handover, ensuring all work meets design, quality, safety, and programme objectives. Key Responsibilities: Manage the complete facade package including curtain walling, cladding, glazing, and associated envelope works. Oversee facade design coordination, ensuring alignment with the structural RC frame and architectural intent. Liaise with subcontractors, consultants, and the wider construction team to ensure facade works are delivered on time and within budget. Review and approve design submissions, shop drawings, and material samples. Ensure all facade elements comply with current building regulations, fire safety requirements, and sustainability standards. Monitor onsite installation progress and coordinate sequencing with structural works. Conduct quality inspections and manage snagging/defects close-out. Support health and safety standards across all facade activities. Report progress, risks, and issues to senior project leadership. Requirements: Proven experience in managing fa ade systems on RC frame high-rise buildings (typically 10+ storeys). In-depth knowledge of fa ade construction techniques, materials, and systems. Familiarity with high-rise construction sequencing and logistics. Strong technical understanding of curtain walling, unitised panels, rainscreen cladding, and waterproofing details. Excellent organisational, communication, and leadership skills. Proficient in interpreting technical drawings and specifications. Experience with design and construction software such as AutoCAD, Revit, or similar
Looking for a part-time Credit Controller role that offers flexibility and work-life balance? A well-established and growing business is on the lookout for a Credit Controller to join their friendly and supportive team. This is a permanent, part-time opportunity based in the Stockport/Manchester area - perfect for someone who enjoys working in a professional office environment and making a real impact. What will you be doing as a Credit Controller? Monitoring the sales ledger and reducing aged debt Chasing overdue balances via phone and email Raising invoices and credit notes as needed Resolving queries to ensure smooth, prompt payments Processing card payments and updating customer portals Providing support to the Accounts Manager Carrying out general office duties as required Maintaining professionalism and customer focus at all times We would LOVE to hear from you if you have the following skills and experience: Confident using Microsoft Office, especially Word and Excel Familiar with Sage 50 Accounts (desirable but not essential) A great communicator with a friendly, professional phone manner Highly organised, proactive, and detail-oriented What will you get in return for your work as a Credit Controller? A choice between two flexible working patterns: 3 full days (08:00-17:00) or 5 mornings (08:00-13:00) 25 325 (Pro-rata) per year, depending on experience 20 days holiday + bank holidays, pro-rata (with 4 days saved for Christmas) A supportive and professional working environment Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Jul 23, 2025
Full time
Looking for a part-time Credit Controller role that offers flexibility and work-life balance? A well-established and growing business is on the lookout for a Credit Controller to join their friendly and supportive team. This is a permanent, part-time opportunity based in the Stockport/Manchester area - perfect for someone who enjoys working in a professional office environment and making a real impact. What will you be doing as a Credit Controller? Monitoring the sales ledger and reducing aged debt Chasing overdue balances via phone and email Raising invoices and credit notes as needed Resolving queries to ensure smooth, prompt payments Processing card payments and updating customer portals Providing support to the Accounts Manager Carrying out general office duties as required Maintaining professionalism and customer focus at all times We would LOVE to hear from you if you have the following skills and experience: Confident using Microsoft Office, especially Word and Excel Familiar with Sage 50 Accounts (desirable but not essential) A great communicator with a friendly, professional phone manner Highly organised, proactive, and detail-oriented What will you get in return for your work as a Credit Controller? A choice between two flexible working patterns: 3 full days (08:00-17:00) or 5 mornings (08:00-13:00) 25 325 (Pro-rata) per year, depending on experience 20 days holiday + bank holidays, pro-rata (with 4 days saved for Christmas) A supportive and professional working environment Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
We are currently recruiting for an Experienced CPCS or NPORS Telehandler Operator for a project in Ilfracombe, Devon. . Job Details: Safe operation of machine Moving materials Keeping stock area clean and tidy Working as part of a team Reporting to the Site Manager You will be working on behalf of Wick Hollow Ltd for our client who is a specialist Contractor. Start Date: Monday 28/07/2025 Rate - 20 - 21ph Weekly based upon a signed timesheet Payment available: CIS . You will need to: CPCS or NPORS Have PPE Be reliable and punctual Have proof of right to work in the UK . To apply, please call our office on (phone number removed) or apply online for a call-back . Wick Hollow is a Specialist recruitment agency operating on behalf of our clients to fill vacancies. All information provided to us is securely stored and our privacy policy can be viewed online.
Jul 23, 2025
Seasonal
We are currently recruiting for an Experienced CPCS or NPORS Telehandler Operator for a project in Ilfracombe, Devon. . Job Details: Safe operation of machine Moving materials Keeping stock area clean and tidy Working as part of a team Reporting to the Site Manager You will be working on behalf of Wick Hollow Ltd for our client who is a specialist Contractor. Start Date: Monday 28/07/2025 Rate - 20 - 21ph Weekly based upon a signed timesheet Payment available: CIS . You will need to: CPCS or NPORS Have PPE Be reliable and punctual Have proof of right to work in the UK . To apply, please call our office on (phone number removed) or apply online for a call-back . Wick Hollow is a Specialist recruitment agency operating on behalf of our clients to fill vacancies. All information provided to us is securely stored and our privacy policy can be viewed online.
Freelance Site Manager High-End Retail Fit Out (Brighton) Position: Freelance Site Manager Location: Brighton Start Date: Tuesday 26th August 2025 (Post-Bank Holiday) Duration: 10 Weeks Rate: £250 - £260 per day Hours: 10-hour days (some weekend work required) My client, a well-established retail fit-out contractor , is seeking an experienced Site Manager to oversee a high-end retail fit-out project in Brighton, starting at the end of August. This is a fast-paced, detail-focused programme with premium retail brands, so experience in similar environments is essential. Key Requirements: Strong background in managing retail fit-out projects Experience with brands like Hollister , Abercrombie & Fitch , or similar premium retailers Confident managing subcontractors, site logistics, and tight schedules SMSTS, CSCS and First Aid certified Proven ability to deliver high-quality finishes within programme This is a great opportunity to work with a leading contractor on a flagship store. Weekend availability will be required at key stages of the programme.
Jul 23, 2025
Contractor
Freelance Site Manager High-End Retail Fit Out (Brighton) Position: Freelance Site Manager Location: Brighton Start Date: Tuesday 26th August 2025 (Post-Bank Holiday) Duration: 10 Weeks Rate: £250 - £260 per day Hours: 10-hour days (some weekend work required) My client, a well-established retail fit-out contractor , is seeking an experienced Site Manager to oversee a high-end retail fit-out project in Brighton, starting at the end of August. This is a fast-paced, detail-focused programme with premium retail brands, so experience in similar environments is essential. Key Requirements: Strong background in managing retail fit-out projects Experience with brands like Hollister , Abercrombie & Fitch , or similar premium retailers Confident managing subcontractors, site logistics, and tight schedules SMSTS, CSCS and First Aid certified Proven ability to deliver high-quality finishes within programme This is a great opportunity to work with a leading contractor on a flagship store. Weekend availability will be required at key stages of the programme.
Construction Contracts Manger - Wanted. Are you an experienced Contracts Manager, Senior Project Manager/ Project Director looking to take the next step in your career? Do you have experience running multiple projects from values 1million - 15 million in value with a main contractor across the commercial, residential, accommodation, and other sectors? If this sounds like you, we might have the role for you. About the Company Thatcher Associates are assisting an established Developer specialising in commercial and multi-storey residential projects who is looking to build there own in-house construction comapny. Working throughout the Devon, Somerset and surrounding areas with a great reputation for delivering complex, high quality schemes this opportunity offers the opportunity to join the business as a Operations/Contracts Manager and progress into a Construction Director role in the near future. They have a close knit management team in place who work well together and we are looking for a accomplished Contracts Manager to join them who enjoys working within a team environment leading from the front. About the Role As Contracts Manager/ Operations Manager you will be responsible for a portfolio of projects throughout the Somerset, Devon, Cornwall and surrounding areas. You will have direct responsibility for multiple site teams, ensuring that all projects are delivered on time, to specification and budget. About You You will either be a established Contracts Manager/ Opereations Manager or Senior Project Manager with previous experience of having managed multiple projects. You will also feel comfortable liaising with clients directly ensuring they are happy and requirements are met throughout the build. You will: Have an excellent track record of managing projects for a leading main contractor Have strong time-management, interpersonal and communication skills Be educated to degree level or hold a similar qualification such as a HND or NVQ Level 6 (CIOB status is desirable) Experience managing large or multiple teams Experience in conducting team meeting Happy to be client facing when required Have a deep knowledge of Health & Safety policies and implement these on all sites Hold a valid CSCS card, SMSTS and First Aid at Work certificates How to Apply If you are interested in this position and would like to be considered, please click 'apply'. Alternatively, for a confidential discussion of this opportunity, call Fiona Corbett on the number supplied who will be happy a confidential chat about the role.
Jul 23, 2025
Full time
Construction Contracts Manger - Wanted. Are you an experienced Contracts Manager, Senior Project Manager/ Project Director looking to take the next step in your career? Do you have experience running multiple projects from values 1million - 15 million in value with a main contractor across the commercial, residential, accommodation, and other sectors? If this sounds like you, we might have the role for you. About the Company Thatcher Associates are assisting an established Developer specialising in commercial and multi-storey residential projects who is looking to build there own in-house construction comapny. Working throughout the Devon, Somerset and surrounding areas with a great reputation for delivering complex, high quality schemes this opportunity offers the opportunity to join the business as a Operations/Contracts Manager and progress into a Construction Director role in the near future. They have a close knit management team in place who work well together and we are looking for a accomplished Contracts Manager to join them who enjoys working within a team environment leading from the front. About the Role As Contracts Manager/ Operations Manager you will be responsible for a portfolio of projects throughout the Somerset, Devon, Cornwall and surrounding areas. You will have direct responsibility for multiple site teams, ensuring that all projects are delivered on time, to specification and budget. About You You will either be a established Contracts Manager/ Opereations Manager or Senior Project Manager with previous experience of having managed multiple projects. You will also feel comfortable liaising with clients directly ensuring they are happy and requirements are met throughout the build. You will: Have an excellent track record of managing projects for a leading main contractor Have strong time-management, interpersonal and communication skills Be educated to degree level or hold a similar qualification such as a HND or NVQ Level 6 (CIOB status is desirable) Experience managing large or multiple teams Experience in conducting team meeting Happy to be client facing when required Have a deep knowledge of Health & Safety policies and implement these on all sites Hold a valid CSCS card, SMSTS and First Aid at Work certificates How to Apply If you are interested in this position and would like to be considered, please click 'apply'. Alternatively, for a confidential discussion of this opportunity, call Fiona Corbett on the number supplied who will be happy a confidential chat about the role.
Job Title: Paint Sprayer / Warehouse Assistant Join our dynamic team as a Paint Sprayer in Abingdon, where you'll play a crucial role in ensuring our geared motors are expertly painted and our warehouse operations run smoothly. Your primary focus will be on spray painting gearboxes and motors, while also providing essential logistical support in the warehouse and contributing to assembly work. This diverse role offers an exciting opportunity to blend craftsmanship with operational excellence. Key Duties/Main Responsibilities: Expertly apply high-quality spray paint finishes to gearboxes and motors, ensuring precision and attention to detail in every job. Engage in a range of logistical tasks, including unloading shipments, organising inventory, picking components, and carefully packing boxes/pallets. You will also be responsible for loading shipments for dispatch, guaranteeing timely and accurate delivery. Maintain a tidy and organised warehouse environment, ensuring all tools and materials are stored safely and efficiently. Actively assist in running our perpetual inventory counting system, ensuring stock levels are accurate and up-to-date. Be prepared to cover standard cases/motor modifications as required, demonstrating flexibility and commitment to team success. Undertake any other reasonable tasks as requested by the Operations Manager or Directors, ensuring alignment with company goals and business needs. Consistently follow Nord Gear Ltd policies, with a strong focus on adhering to Fire and Health & Safety Regulations. Personal Requirements: Demonstrate meticulous attention to detail in all tasks, ensuring high-quality outcomes. Exhibit a flexible approach to work, adapting to the needs of the business and supporting colleagues as required. Education / Experience: GCSE or equivalent in Maths & English. Previous experience in spray painting and warehouse operations is highly desirable. However, necessary training will be provided for the right candidate. Performance Measures: Maintain a high standard of departmental work, with minimal returns or credits. Consistently achieve high levels of productivity and on-time delivery. Contribute to a safe, clean, and efficient work environment. Ensure high accuracy in perpetual inventory counting. Remuneration & Benefits: £14,5 £17 per hour 40-45 hours weekly Monday to Friday Aligra has been established since 2007 and has implemented supply partnerships with many of the UK s leading logistics companies. While we work across all industries, we specialise in recruitment and talent management for the Automotive and Engineering, Driving and Industrial, Hospitality, and Professional and Executive sectors.
Jul 23, 2025
Seasonal
Job Title: Paint Sprayer / Warehouse Assistant Join our dynamic team as a Paint Sprayer in Abingdon, where you'll play a crucial role in ensuring our geared motors are expertly painted and our warehouse operations run smoothly. Your primary focus will be on spray painting gearboxes and motors, while also providing essential logistical support in the warehouse and contributing to assembly work. This diverse role offers an exciting opportunity to blend craftsmanship with operational excellence. Key Duties/Main Responsibilities: Expertly apply high-quality spray paint finishes to gearboxes and motors, ensuring precision and attention to detail in every job. Engage in a range of logistical tasks, including unloading shipments, organising inventory, picking components, and carefully packing boxes/pallets. You will also be responsible for loading shipments for dispatch, guaranteeing timely and accurate delivery. Maintain a tidy and organised warehouse environment, ensuring all tools and materials are stored safely and efficiently. Actively assist in running our perpetual inventory counting system, ensuring stock levels are accurate and up-to-date. Be prepared to cover standard cases/motor modifications as required, demonstrating flexibility and commitment to team success. Undertake any other reasonable tasks as requested by the Operations Manager or Directors, ensuring alignment with company goals and business needs. Consistently follow Nord Gear Ltd policies, with a strong focus on adhering to Fire and Health & Safety Regulations. Personal Requirements: Demonstrate meticulous attention to detail in all tasks, ensuring high-quality outcomes. Exhibit a flexible approach to work, adapting to the needs of the business and supporting colleagues as required. Education / Experience: GCSE or equivalent in Maths & English. Previous experience in spray painting and warehouse operations is highly desirable. However, necessary training will be provided for the right candidate. Performance Measures: Maintain a high standard of departmental work, with minimal returns or credits. Consistently achieve high levels of productivity and on-time delivery. Contribute to a safe, clean, and efficient work environment. Ensure high accuracy in perpetual inventory counting. Remuneration & Benefits: £14,5 £17 per hour 40-45 hours weekly Monday to Friday Aligra has been established since 2007 and has implemented supply partnerships with many of the UK s leading logistics companies. While we work across all industries, we specialise in recruitment and talent management for the Automotive and Engineering, Driving and Industrial, Hospitality, and Professional and Executive sectors.
We are currently seeking an experienced External Site Manager for a dual-role position on a high-rise RC frame project in West Ealing. The building will reach 19 storeys, and the concrete frame is currently at Level 2, with 17 further levels to pour. All concrete is self-delivered. Key Responsibilities: Oversee external works including concrete pours and brickwork Conduct pre-pour inspections and ensure all quality standards are met Coordinate closely with engineers and subcontractors Review and interpret engineer's drawings and ensure accurate implementation Ensure all QA documentation is completed for columns and slabs Maintain site safety, logistics and coordination near a live railway line Requirements: Strong engineering background with hands-on RC frame experience Proven ability to read and work from complex structural and engineering drawings Solid knowledge of concrete operations and brickwork sequencing Experience on high-rise construction projects (ideally 15+ storeys) Excellent attention to detail with a proactive approach to QA and H&S
Jul 23, 2025
Seasonal
We are currently seeking an experienced External Site Manager for a dual-role position on a high-rise RC frame project in West Ealing. The building will reach 19 storeys, and the concrete frame is currently at Level 2, with 17 further levels to pour. All concrete is self-delivered. Key Responsibilities: Oversee external works including concrete pours and brickwork Conduct pre-pour inspections and ensure all quality standards are met Coordinate closely with engineers and subcontractors Review and interpret engineer's drawings and ensure accurate implementation Ensure all QA documentation is completed for columns and slabs Maintain site safety, logistics and coordination near a live railway line Requirements: Strong engineering background with hands-on RC frame experience Proven ability to read and work from complex structural and engineering drawings Solid knowledge of concrete operations and brickwork sequencing Experience on high-rise construction projects (ideally 15+ storeys) Excellent attention to detail with a proactive approach to QA and H&S
Due to continued growth we are looking for a tool setter for this plastic's business based in Tamworth, you will be part of a growing team and a department that is undergoing millions of pounds of investment. The products are varied ranging from food packaging through to tote boxes and school chairs, the business is committed to sustainability and driving efficiencies. Working a Suez pattern consisting of 5 on 5 off mix of days and nights you will get a great work life balance with one long weekend Friday, Saturday Sunday and one full weekend off every month. Working along side the engineering team these roles are new roles to the business created to enhance the proactivity of the current team this will take the engineering team to 14. Working as part of this well established business, currently undergoing changes with investment and new roles there never has been a better time to join and really help drive the department forward. If you are an experienced tool setter who doesn t just want to be a number then this is a great role for you! The benefits of a tool setter; Basic salary of £40,000 - £45,000 depending on experience Suez Shift pattern 5 on 5 off 4 on 4off 12 hour days and nights 6- 6 22 shifts holiday plus bank holidays, an extra day is awarded for each year of service (capped at 25 days) Excellent pension. Genuine Career progression, other employees have benefited from enhanced qualifications paid for, fully supported by the business Free onsite parking The role as an Tool Setter Carry out basic first line maintenance of tools (level to be agreed) Fully understanding the manufacturing plans and being able to action those plans accordingly ensuring machines are set up to specification. Ensure daily/weekly safety checks are completed OTIF and documented To ensure that mould tools are safely installed and machines are properly set, so that the products being manufactured are in accordance to the Specification Sheet and control sample. Ensuring the correct materials and stocks are used in the manufacturing process. Ensure that workspaces and tools are maintained and stores/ used in correct manager and any maintenance activity required is carried out leaving workspaces in clean and tidy condition. Monitor the quality of products produced against customer specification sheets and apply and remedial actions to any substandard products / production techniques. Ensuring all manufacturing documentation, machine operation and labelling is correct and suitable for its purpose and act as specialist support to production Encourage and drive efficient and effective working practices within the department. Support queries and questions in regard to material or product issues and obtain support from the necessary personnel to help resolve in a timely fashion. Communicate daily with the production team on any significant technical issues and report any issues which may impact production targets/ schedules. Support operators in all manufacturing processes to achieve best performance and best manufacturing practices. Skill s and Qualifications required in this Tool Setter s Role Professional qualification in Injection Moulding and Automated systems Good understanding of general manufacturing practices and procedures Wide range of technical knowledge on operation of injection moulding machines in manufacturing environment Good organisational skills and able to work to deadlines- Proficient in Microsoft packages A confident communicator Ability to inspire and foster a culture of continuous improvement If you feel this Tool Setter s opportunity would be right for you, please contact Becky Prince at Maintech Recruitment. Call (phone number removed) for more information. Connect on LinkedIn: Becky Prince Maintech Recruitment Engineering Great Careers! Maintech recruitment, are an equal opportunities agency and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; If you need any additional assistance with applying for this role please contact the team. Please note by applying for this role your data will be processed and stored in line with our privacy policy, full details of which are held on our website, and a copy can be provided if you wish.
Jul 23, 2025
Full time
Due to continued growth we are looking for a tool setter for this plastic's business based in Tamworth, you will be part of a growing team and a department that is undergoing millions of pounds of investment. The products are varied ranging from food packaging through to tote boxes and school chairs, the business is committed to sustainability and driving efficiencies. Working a Suez pattern consisting of 5 on 5 off mix of days and nights you will get a great work life balance with one long weekend Friday, Saturday Sunday and one full weekend off every month. Working along side the engineering team these roles are new roles to the business created to enhance the proactivity of the current team this will take the engineering team to 14. Working as part of this well established business, currently undergoing changes with investment and new roles there never has been a better time to join and really help drive the department forward. If you are an experienced tool setter who doesn t just want to be a number then this is a great role for you! The benefits of a tool setter; Basic salary of £40,000 - £45,000 depending on experience Suez Shift pattern 5 on 5 off 4 on 4off 12 hour days and nights 6- 6 22 shifts holiday plus bank holidays, an extra day is awarded for each year of service (capped at 25 days) Excellent pension. Genuine Career progression, other employees have benefited from enhanced qualifications paid for, fully supported by the business Free onsite parking The role as an Tool Setter Carry out basic first line maintenance of tools (level to be agreed) Fully understanding the manufacturing plans and being able to action those plans accordingly ensuring machines are set up to specification. Ensure daily/weekly safety checks are completed OTIF and documented To ensure that mould tools are safely installed and machines are properly set, so that the products being manufactured are in accordance to the Specification Sheet and control sample. Ensuring the correct materials and stocks are used in the manufacturing process. Ensure that workspaces and tools are maintained and stores/ used in correct manager and any maintenance activity required is carried out leaving workspaces in clean and tidy condition. Monitor the quality of products produced against customer specification sheets and apply and remedial actions to any substandard products / production techniques. Ensuring all manufacturing documentation, machine operation and labelling is correct and suitable for its purpose and act as specialist support to production Encourage and drive efficient and effective working practices within the department. Support queries and questions in regard to material or product issues and obtain support from the necessary personnel to help resolve in a timely fashion. Communicate daily with the production team on any significant technical issues and report any issues which may impact production targets/ schedules. Support operators in all manufacturing processes to achieve best performance and best manufacturing practices. Skill s and Qualifications required in this Tool Setter s Role Professional qualification in Injection Moulding and Automated systems Good understanding of general manufacturing practices and procedures Wide range of technical knowledge on operation of injection moulding machines in manufacturing environment Good organisational skills and able to work to deadlines- Proficient in Microsoft packages A confident communicator Ability to inspire and foster a culture of continuous improvement If you feel this Tool Setter s opportunity would be right for you, please contact Becky Prince at Maintech Recruitment. Call (phone number removed) for more information. Connect on LinkedIn: Becky Prince Maintech Recruitment Engineering Great Careers! Maintech recruitment, are an equal opportunities agency and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; If you need any additional assistance with applying for this role please contact the team. Please note by applying for this role your data will be processed and stored in line with our privacy policy, full details of which are held on our website, and a copy can be provided if you wish.
As the Branch Manager, you will play role in managing the day-to-day operations of the branch. This position involves managing staff, overseeing inventory, ensuring customer satisfaction, and maintaining operational efficiency to meet business objectives. Job Title: Branch Manager Branch Manager Job Overview: Manage the branch's daily operations, focusing on inventory control, customer service, staff supervision H&S, Stock control. This role ensures that the branch runs smoothly and provides excellent service to customers, including contractors, tradespeople, and DIY enthusiasts. Branch Manager Key Responsibilities: Oversee all aspects of branch operations, including opening and closing procedures, cash management, and adherence to health and safety regulations. Ensure the branch is well-organised, clean, and safe for both employees and customers. Oversee inventory levels, ensuring that stock is ordered, received, and stored correctly. Conduct regular stock checks and work with suppliers to maintain optimal inventory levels. Identify slow-moving items and work on strategies to reduce excess stock. Ensure that customers receive prompt, professional, and knowledgeable service. Address customer inquiries, resolve complaints, and manage any escalated issues effectively. Promote a customer-first culture among the branch staff. Supervise, train, and mentor branch staff, including sales assistants, yard workers, and delivery drivers. Delegate tasks and ensuring staff are meeting performance expectations. Support staff development through ongoing training and performance feedback. Ensure that all health and safety regulations are adhered to within the branch. Conduct regular safety audits and address any issues promptly. Promote a safe working environment for all employees and customers. Maintain accurate records of transactions, deliveries, and stock levels. Handle administrative tasks. Skills: Strong leadership and team management abilities. Excellent customer service and communication skills. Proficiency in inventory management and stock control. Ability to work under pressure and meet deadlines. Familiarity with health and safety regulations. Salary: Up to £43,000 Hours: Mon - Fri
Jul 23, 2025
Full time
As the Branch Manager, you will play role in managing the day-to-day operations of the branch. This position involves managing staff, overseeing inventory, ensuring customer satisfaction, and maintaining operational efficiency to meet business objectives. Job Title: Branch Manager Branch Manager Job Overview: Manage the branch's daily operations, focusing on inventory control, customer service, staff supervision H&S, Stock control. This role ensures that the branch runs smoothly and provides excellent service to customers, including contractors, tradespeople, and DIY enthusiasts. Branch Manager Key Responsibilities: Oversee all aspects of branch operations, including opening and closing procedures, cash management, and adherence to health and safety regulations. Ensure the branch is well-organised, clean, and safe for both employees and customers. Oversee inventory levels, ensuring that stock is ordered, received, and stored correctly. Conduct regular stock checks and work with suppliers to maintain optimal inventory levels. Identify slow-moving items and work on strategies to reduce excess stock. Ensure that customers receive prompt, professional, and knowledgeable service. Address customer inquiries, resolve complaints, and manage any escalated issues effectively. Promote a customer-first culture among the branch staff. Supervise, train, and mentor branch staff, including sales assistants, yard workers, and delivery drivers. Delegate tasks and ensuring staff are meeting performance expectations. Support staff development through ongoing training and performance feedback. Ensure that all health and safety regulations are adhered to within the branch. Conduct regular safety audits and address any issues promptly. Promote a safe working environment for all employees and customers. Maintain accurate records of transactions, deliveries, and stock levels. Handle administrative tasks. Skills: Strong leadership and team management abilities. Excellent customer service and communication skills. Proficiency in inventory management and stock control. Ability to work under pressure and meet deadlines. Familiarity with health and safety regulations. Salary: Up to £43,000 Hours: Mon - Fri
Who we are: We provide more than 13,000 affordable homes in local authority areas across Kent, Surrey and Sussex. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. Our residents are our number one priority, which is why our main strategic purpose is to help people flourish. We do this by providing great homes and services, by making a positive difference to the communities we serve and by providing an inclusive and inspiring place to work. Roles and Responsibilities: To carry out UPVC door and window repairs to our properties in a professional manor making sure we deliver this service to our residents with excellent customer service. Example of works Gain entry Residents struggling with doors Draughty windows Replacement seals, trims, handles, trickle vents, friction pivot hinges Broken DGU- measure up and replace. Replacement multi-points window mechanisms Key responsibilities Receive and complete works via a PDA device and accurately record SOR codes on orders. Work safely and always in accordance with the Health and Safety At Work Act. Encourage others to be safe in the workplace and report any safety concerns to a manager/supervisor/chargehand Ensure job completion notes are accurately recorded and before and after photographic evidence is produced for audit purposes. Complete emergency and routine work as requested. To provide out of hours emergency cover on a rotational basis. Complete works that have been prepared on detailed work specifications All work to be completed to a high standard of quality. Complete repairs and maintenance orders on the first visit where possible. Ensure follow-on orders are reported back to the Customer Experience Repairs Team and the resident understands what is happening with their repair. Keep the resident informed during the progression of work to their home. Ensure that your vehicle is kept clean and tidy and in a good state of repair. Report all breakdowns/accidents and other vehicle related incidents to your Line Manager or equivalent. To be careful with materials and company resources generally and ensure Company tools are stored safely and kept in good working order. Report any safeguarding concerns to your Line Manager or equivalent. Be responsible for reporting any issues of damp and mould and instigating repairs/works and ensure that where urgent cases of damp and mould are highlighted, decanting of residents is instigated. General: To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. Recognise, respect, and promote the different roles and diversity of individuals. To actively contribute towards the key performance indicators and professional standards. Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. To participate in training, attend other meetings, and staff events as required. Be an effective member of your team, presenting a positive impression of your section and the Group. Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. Maintain awareness of budget requirements and value for money while delivering your role. Consider and highlight any risk to the organisation or individuals whilst delivering your role. Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly Benefits: 30 days annual leave Van and fuel card Contributory pension scheme with 4% to 10% matched contributions Life insurance Free annual flu jab Two volunteer days per year Career development and vocational training opportunities Free eye test voucher RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Jul 23, 2025
Full time
Who we are: We provide more than 13,000 affordable homes in local authority areas across Kent, Surrey and Sussex. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. Our residents are our number one priority, which is why our main strategic purpose is to help people flourish. We do this by providing great homes and services, by making a positive difference to the communities we serve and by providing an inclusive and inspiring place to work. Roles and Responsibilities: To carry out UPVC door and window repairs to our properties in a professional manor making sure we deliver this service to our residents with excellent customer service. Example of works Gain entry Residents struggling with doors Draughty windows Replacement seals, trims, handles, trickle vents, friction pivot hinges Broken DGU- measure up and replace. Replacement multi-points window mechanisms Key responsibilities Receive and complete works via a PDA device and accurately record SOR codes on orders. Work safely and always in accordance with the Health and Safety At Work Act. Encourage others to be safe in the workplace and report any safety concerns to a manager/supervisor/chargehand Ensure job completion notes are accurately recorded and before and after photographic evidence is produced for audit purposes. Complete emergency and routine work as requested. To provide out of hours emergency cover on a rotational basis. Complete works that have been prepared on detailed work specifications All work to be completed to a high standard of quality. Complete repairs and maintenance orders on the first visit where possible. Ensure follow-on orders are reported back to the Customer Experience Repairs Team and the resident understands what is happening with their repair. Keep the resident informed during the progression of work to their home. Ensure that your vehicle is kept clean and tidy and in a good state of repair. Report all breakdowns/accidents and other vehicle related incidents to your Line Manager or equivalent. To be careful with materials and company resources generally and ensure Company tools are stored safely and kept in good working order. Report any safeguarding concerns to your Line Manager or equivalent. Be responsible for reporting any issues of damp and mould and instigating repairs/works and ensure that where urgent cases of damp and mould are highlighted, decanting of residents is instigated. General: To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. Recognise, respect, and promote the different roles and diversity of individuals. To actively contribute towards the key performance indicators and professional standards. Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. To participate in training, attend other meetings, and staff events as required. Be an effective member of your team, presenting a positive impression of your section and the Group. Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. Maintain awareness of budget requirements and value for money while delivering your role. Consider and highlight any risk to the organisation or individuals whilst delivering your role. Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly Benefits: 30 days annual leave Van and fuel card Contributory pension scheme with 4% to 10% matched contributions Life insurance Free annual flu jab Two volunteer days per year Career development and vocational training opportunities Free eye test voucher RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! About the Department Account Executives, Business Development Representatives, Solution Engineers, and Customer Success - all working together to help our customers adopt Cloudflare and build great Internet-enabled experiences. The sales team at Cloudflare helps customers take on real, technical problems while building the revenue streams that help the company provide free service to millions in our community. About the Role Based out of one of our EMEA hubs, you will help scale our new business revenues across all market segments in the Central and Eastern Europe region by leading a team of Account Executives. As a first line manager you will i) coach AEs and act as the first line of support on pipeline generation, deal execution strategy and day-to-day matters, ii) work with Sales Ops, Management, Marketing, Partners, BDRs and other sales supporting functions to drive and iterate on/improving Cloudflare's brand awareness, Go-To-Market strategy, and adoption, and iii) help attract, hire, and ramp-up high-performing Account Executives to hit sales targets and drive company goals (DNR growth, new product attach rates etc.). Responsibilities Drive exceptional sales growth by meeting and exceeding assigned quarterly and annual quotas Manage, coach, and develop your team of Account Executives Provide day-to-day deal support and functional guidance to AEs Source, interview, and recruit top sales talents in coordination with recruiting and sales leaders Own and drive accurate and up-to-date AE KPI, reporting in Salesforce and provide attainment forecast guidance to sales management on a weekly basis Help define ideal AE profiles for the region Help on-board and ramp up AEs Develop and iterate on best-practices/programs aimed at accelerating DNR growth, new product (Cloudflare One portfolio) attach rates, and other company goals Define and drive optimal Sales Go-To-Market coverage (vertical, geo-based etc.) for all market segments Drive channel relationships forward to accelerate channel business Help foster relationships between customer/partner executives and Cloudflare executives within key customer accounts Drive an efficient business cadence to cover forecast calls, pipeline, deal reviews, and account plan reviews etc Devise and lead quarterly business reviews/kick-offs reporting on the overall health of the business in your region Set the bar and best practices when it comes to data-driven new business sales and growth of existing accounts Document functional best practices and work with Sales Enablement to develop AE sales play books for both core and new products Work with Regional/Global Sales Management, Marketing, Channel, Sales Ops, and necessary sales supporting functions to devise and implement strategies to drive up Cloudflare's brand awareness and revenues in target markets Develop and maintain relationships with industry related organizations that are key to Cloudflare's business in the region Requirements Fluency in English and at least one Central and Eastern European language A minimum of 15 years of overall sales experience out of which at least 10 years should be focused on the Central and Eastern Europe region working across all market segments there You should have 5+ years experience managing a team of quota-carrying sales reps with a successful proven track record of selling and upselling complex solutions across all market segments in the Central and Eastern Europe region; preferably in a SaaS/Cloud/Cybersecurity platforms industry Experience directly managing a high volume, high velocity pipeline driving rapid growth while delivering long term value to our customers Experience developing & rolling-out Go-to-Market strategies in a fast-paced, rapidly changing environment Excellent presentation and communication skills, both written and verbal, with confidence to develop and present ideas to different audience levels Established experience and relationships with the Cybersecurity and SaaS/Cloud community in the assigned market with the ability to establish and grow strong partnerships Hands-on leader that strikes a balance between strategic vision and tactical execution Having a well regarded market reputation with strong related connections and relationships Experience with Salesforce and other sales reporting and BI tools Self-motivated with an entrepreneurial spirit and comfortable working in a fast-paced and dynamic environment Capacity to strive in a diverse and multicultural workplace Aptitude to learn new technical concepts and terms Bachelor's degree required in a related field (Computer engineering, computer science or similar studies). MBA or MIS a plus What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? . click apply for full job details
Jul 23, 2025
Full time
Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! About the Department Account Executives, Business Development Representatives, Solution Engineers, and Customer Success - all working together to help our customers adopt Cloudflare and build great Internet-enabled experiences. The sales team at Cloudflare helps customers take on real, technical problems while building the revenue streams that help the company provide free service to millions in our community. About the Role Based out of one of our EMEA hubs, you will help scale our new business revenues across all market segments in the Central and Eastern Europe region by leading a team of Account Executives. As a first line manager you will i) coach AEs and act as the first line of support on pipeline generation, deal execution strategy and day-to-day matters, ii) work with Sales Ops, Management, Marketing, Partners, BDRs and other sales supporting functions to drive and iterate on/improving Cloudflare's brand awareness, Go-To-Market strategy, and adoption, and iii) help attract, hire, and ramp-up high-performing Account Executives to hit sales targets and drive company goals (DNR growth, new product attach rates etc.). Responsibilities Drive exceptional sales growth by meeting and exceeding assigned quarterly and annual quotas Manage, coach, and develop your team of Account Executives Provide day-to-day deal support and functional guidance to AEs Source, interview, and recruit top sales talents in coordination with recruiting and sales leaders Own and drive accurate and up-to-date AE KPI, reporting in Salesforce and provide attainment forecast guidance to sales management on a weekly basis Help define ideal AE profiles for the region Help on-board and ramp up AEs Develop and iterate on best-practices/programs aimed at accelerating DNR growth, new product (Cloudflare One portfolio) attach rates, and other company goals Define and drive optimal Sales Go-To-Market coverage (vertical, geo-based etc.) for all market segments Drive channel relationships forward to accelerate channel business Help foster relationships between customer/partner executives and Cloudflare executives within key customer accounts Drive an efficient business cadence to cover forecast calls, pipeline, deal reviews, and account plan reviews etc Devise and lead quarterly business reviews/kick-offs reporting on the overall health of the business in your region Set the bar and best practices when it comes to data-driven new business sales and growth of existing accounts Document functional best practices and work with Sales Enablement to develop AE sales play books for both core and new products Work with Regional/Global Sales Management, Marketing, Channel, Sales Ops, and necessary sales supporting functions to devise and implement strategies to drive up Cloudflare's brand awareness and revenues in target markets Develop and maintain relationships with industry related organizations that are key to Cloudflare's business in the region Requirements Fluency in English and at least one Central and Eastern European language A minimum of 15 years of overall sales experience out of which at least 10 years should be focused on the Central and Eastern Europe region working across all market segments there You should have 5+ years experience managing a team of quota-carrying sales reps with a successful proven track record of selling and upselling complex solutions across all market segments in the Central and Eastern Europe region; preferably in a SaaS/Cloud/Cybersecurity platforms industry Experience directly managing a high volume, high velocity pipeline driving rapid growth while delivering long term value to our customers Experience developing & rolling-out Go-to-Market strategies in a fast-paced, rapidly changing environment Excellent presentation and communication skills, both written and verbal, with confidence to develop and present ideas to different audience levels Established experience and relationships with the Cybersecurity and SaaS/Cloud community in the assigned market with the ability to establish and grow strong partnerships Hands-on leader that strikes a balance between strategic vision and tactical execution Having a well regarded market reputation with strong related connections and relationships Experience with Salesforce and other sales reporting and BI tools Self-motivated with an entrepreneurial spirit and comfortable working in a fast-paced and dynamic environment Capacity to strive in a diverse and multicultural workplace Aptitude to learn new technical concepts and terms Bachelor's degree required in a related field (Computer engineering, computer science or similar studies). MBA or MIS a plus What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? . click apply for full job details
Evolve is supporting a leading supermarket pharmacy chain with the recruitment for their pharmacies across the UK! They re in search of a Pharmacist Manager to join their branch on a permanent basis, working a minimum of 36 hours per week over 5 days. Salary ranges from £44,990 to £61,861 (£24.03 to £33.05 per hour) depending on experience, and our client offers excellent benefits that help make it a great place to work, including 20% annual bonus, GPhC fees covered, store savings and more! Ideal Requirements for the Pharmacist Manager GPhC registered Pharmacist. Pharmacy management experience is highly desirable. A team player, passionate about leading and empowering a team. Approachable and customer-focussed attitude. Role Responsibilities for the Pharmacist Manager Supply prescriptions, deliver a range of NHS and private services, and provide healthcare advice to customers. Play an active role in the charities support programme, giving advice to people in the community at risk of, or living with, cancer, heart disease, and diabetes. Assist with leading, training, and developing staff. Use a planning system to ensure pharmacy staff are available, so you re always there to meet customers needs. Recruitment Process 1 stage interview process. Interested? Please click apply, or contact Katie Fisher for more details! Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristics.
Jul 23, 2025
Full time
Evolve is supporting a leading supermarket pharmacy chain with the recruitment for their pharmacies across the UK! They re in search of a Pharmacist Manager to join their branch on a permanent basis, working a minimum of 36 hours per week over 5 days. Salary ranges from £44,990 to £61,861 (£24.03 to £33.05 per hour) depending on experience, and our client offers excellent benefits that help make it a great place to work, including 20% annual bonus, GPhC fees covered, store savings and more! Ideal Requirements for the Pharmacist Manager GPhC registered Pharmacist. Pharmacy management experience is highly desirable. A team player, passionate about leading and empowering a team. Approachable and customer-focussed attitude. Role Responsibilities for the Pharmacist Manager Supply prescriptions, deliver a range of NHS and private services, and provide healthcare advice to customers. Play an active role in the charities support programme, giving advice to people in the community at risk of, or living with, cancer, heart disease, and diabetes. Assist with leading, training, and developing staff. Use a planning system to ensure pharmacy staff are available, so you re always there to meet customers needs. Recruitment Process 1 stage interview process. Interested? Please click apply, or contact Katie Fisher for more details! Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristics.
City Facilities Management
Aberdeen, Aberdeenshire
Job Title : Mobile Maintenance Electrician (AST) Location: Abderdeen, Elgin, Inverness Contract Type: Permanent Working Hours : 40 Hours Per Week Salary: £39,093 Total Salary (Inclusive of Standby Payment (1:4 x 13 Periods) + Overtime + Travel Time An exciting opportunity has emerged for a skilled Mobile Maintenance Electrician to join our company to work with one of our major UK supermarket clients. The role will involve maintaining and repairing a range of electrical, mechanical plant and equipment in retail outlets, undertaking regular planned store visits to complete reactive, PPMs and minor repairs as requested by the customer (including non-electrical) Key Responsibilities: Complete the Planned Preventative Maintenance (PPM) schedule within agreed timescales and to ensure all necessary paperwork is completed accurately. Complete general repairs and maintenance to customer sites as designated by City Management (e.g. door repairs, general plumbing tasks, flooring etc) Deliver reactive and planned fire alarm system maintenance. Conduct emergency lighting tests and repairs. Complete general repairs and maintenance to customer sites as designated by City management and helpdesk. Identify non-repairable faults in plant and machinery and promptly advise the Line Manager of findings, with recommendations regarding suitable replacement. Qualifications / Experience: Essential NVQ Level 3/City and guilds 236 Part 1 + 2 or equivalent in electrical installation/Maintenance. City and Guilds 18th Edition. AM2 / 2391. The ideal candidate: Full driving license. Experience using a PDA system. Ability to maintain and repair a wide range of electrical and mechanical equipment, e.g. commercial ovens, dishwashers and microwaves. Carried out PPM and reactive maintenance within a similar retail environment. What We Offer: At City, we take pride in supporting our colleagues with a fantastic range of exciting benefits designed to enhance both their professional and personal lives. From exclusive perks to valuable rewards, we re committed to ensuring our team feels valued, motivated, and empowered. Our benefits include: 33 Days Holiday (Inc. Bank Holidays) Private Pension HealthShield Cashback Plan - Reclaim part of your dental/optical costs. OneCity Employee Discount Platform Employee Value Awards up to the value of £250 Access to Costco Personal Membership Subscription Mental and Physical Health Services (Wisdom, Thrive, SkinVision) Electric Car Scheme (Criteria Applies) First Bus Commuter Club Discounted Bus Travel - Mobile Maintenance Electrician - Abderdeen Multi Skilled Maintenance Electrician - Elgin Mobile Maintenance Technician - Inverness
Jul 23, 2025
Full time
Job Title : Mobile Maintenance Electrician (AST) Location: Abderdeen, Elgin, Inverness Contract Type: Permanent Working Hours : 40 Hours Per Week Salary: £39,093 Total Salary (Inclusive of Standby Payment (1:4 x 13 Periods) + Overtime + Travel Time An exciting opportunity has emerged for a skilled Mobile Maintenance Electrician to join our company to work with one of our major UK supermarket clients. The role will involve maintaining and repairing a range of electrical, mechanical plant and equipment in retail outlets, undertaking regular planned store visits to complete reactive, PPMs and minor repairs as requested by the customer (including non-electrical) Key Responsibilities: Complete the Planned Preventative Maintenance (PPM) schedule within agreed timescales and to ensure all necessary paperwork is completed accurately. Complete general repairs and maintenance to customer sites as designated by City Management (e.g. door repairs, general plumbing tasks, flooring etc) Deliver reactive and planned fire alarm system maintenance. Conduct emergency lighting tests and repairs. Complete general repairs and maintenance to customer sites as designated by City management and helpdesk. Identify non-repairable faults in plant and machinery and promptly advise the Line Manager of findings, with recommendations regarding suitable replacement. Qualifications / Experience: Essential NVQ Level 3/City and guilds 236 Part 1 + 2 or equivalent in electrical installation/Maintenance. City and Guilds 18th Edition. AM2 / 2391. The ideal candidate: Full driving license. Experience using a PDA system. Ability to maintain and repair a wide range of electrical and mechanical equipment, e.g. commercial ovens, dishwashers and microwaves. Carried out PPM and reactive maintenance within a similar retail environment. What We Offer: At City, we take pride in supporting our colleagues with a fantastic range of exciting benefits designed to enhance both their professional and personal lives. From exclusive perks to valuable rewards, we re committed to ensuring our team feels valued, motivated, and empowered. Our benefits include: 33 Days Holiday (Inc. Bank Holidays) Private Pension HealthShield Cashback Plan - Reclaim part of your dental/optical costs. OneCity Employee Discount Platform Employee Value Awards up to the value of £250 Access to Costco Personal Membership Subscription Mental and Physical Health Services (Wisdom, Thrive, SkinVision) Electric Car Scheme (Criteria Applies) First Bus Commuter Club Discounted Bus Travel - Mobile Maintenance Electrician - Abderdeen Multi Skilled Maintenance Electrician - Elgin Mobile Maintenance Technician - Inverness
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: London About The Role Cloudflare is looking for a key individual contributor to help build the Global Sales Programs function that will focus on driving the overarching sales programs strategy and creating programs and playbooks to enable Account Executives to successfully and efficiently create quality pipe, drive revenue growth, and maximize profitability. This role combines the creative process of designing prescriptive programs and strategies, with the business end of operationalizing them to ensure successful execution and results. You are right for this role if you are comfortable analyzing data, working with sales to understand their pipe generation and progression needs, prescribing and prioritizing solutions to meet business problems, and working cross functionally with Marketing, Business Intelligence, Product Marketing, Enablement, and others to deliver programs that meet sales team's needs and measure results. Job Responsibilities: Work with sales stakeholders to align on high-level business priorities for the quarter and year Analyze sales performance and health of the business to create programs addressing pipeline gaps, productivity gaps, and market penetration strategies Create programs to address gaps in the business, bringing in cross-functional teams as needed Develop specialized, ad hoc sales plays based on recent wins within various industries, segments, and geographies Operationalize the program from start to finish, including management of the execution across multiple cross-functional teams, delivery, follow-up, and measurement of success post launch Collaborate with Enablement teams to integrate sales plays into seller readiness Communicate key program activities across all parts of the business via various communication channels to evangelize, create focus and drive impact Be responsive to market conditions that would drive how we would go-to-market with tailored sales plays, such as upcoming regulatory changes Manage ad hoc requests from senior management Required Skills/Experience: 8+ years of experience in crafting sales programs, campaigns, sales messaging and prospecting, preferably within the SaaS industry Experience managing sales tools such as SalesLoft and Salesforce Deep understanding of B2B sales processes, sales plays and lead generation Strong ability to drive standard process, in collaboration with diverse functions and What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you currently live or are you willing to relocate to the job's location? Select Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy ().
Jul 23, 2025
Full time
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: London About The Role Cloudflare is looking for a key individual contributor to help build the Global Sales Programs function that will focus on driving the overarching sales programs strategy and creating programs and playbooks to enable Account Executives to successfully and efficiently create quality pipe, drive revenue growth, and maximize profitability. This role combines the creative process of designing prescriptive programs and strategies, with the business end of operationalizing them to ensure successful execution and results. You are right for this role if you are comfortable analyzing data, working with sales to understand their pipe generation and progression needs, prescribing and prioritizing solutions to meet business problems, and working cross functionally with Marketing, Business Intelligence, Product Marketing, Enablement, and others to deliver programs that meet sales team's needs and measure results. Job Responsibilities: Work with sales stakeholders to align on high-level business priorities for the quarter and year Analyze sales performance and health of the business to create programs addressing pipeline gaps, productivity gaps, and market penetration strategies Create programs to address gaps in the business, bringing in cross-functional teams as needed Develop specialized, ad hoc sales plays based on recent wins within various industries, segments, and geographies Operationalize the program from start to finish, including management of the execution across multiple cross-functional teams, delivery, follow-up, and measurement of success post launch Collaborate with Enablement teams to integrate sales plays into seller readiness Communicate key program activities across all parts of the business via various communication channels to evangelize, create focus and drive impact Be responsive to market conditions that would drive how we would go-to-market with tailored sales plays, such as upcoming regulatory changes Manage ad hoc requests from senior management Required Skills/Experience: 8+ years of experience in crafting sales programs, campaigns, sales messaging and prospecting, preferably within the SaaS industry Experience managing sales tools such as SalesLoft and Salesforce Deep understanding of B2B sales processes, sales plays and lead generation Strong ability to drive standard process, in collaboration with diverse functions and What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you currently live or are you willing to relocate to the job's location? Select Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy ().
Senior Manager, Customer Success & Services Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London, UK What you'll do as a Senior Manager of Customer Success, DACH You will lead a team of Customer Success Managers and Customer Solutions Engineers (CSEs), who are tasked with driving transformational change helping our largest enterprise customers realise and accelerate Business Value. They are our customers' advocates and product experts, leveraging their knowledge to ensure our enterprise customers understand and utilize the Cloudflare platform to its fullest extent according to Best Practices. Their goal is to help customers adopt our platform and derive the most value possible from their Cloudflare investment. You are responsible for empowering and enabling the team to be successful in line with our strategic imperatives and Cloudflare capabilities, setting clear goals and measuring performance along the way. You will work closely with our Enterprise customers by observing and coaching on opportunities for development. You will onboard new team members helping them establish a 30/60/90 day plan and you will ensure workloads are appropriately distributed within the team. You are approachable and provide constructive developmental feedback to help us build a high performance culture. You will help escalate and identify issues quickly and efficiently and you will work with your peers and leadership to ensure proper regional & cross-regional coordination. To aid your team, you will work closely with every team at Cloudflare, from Sales, Sales Engineering, Product, Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and advise your team on how to create scalable solutions for your customers needs. Examples of desirable skills, knowledge, experience and goals Our Customer Success Managers and Customer Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology and how this applies to solving our Customers largest business issues. Ultimately, you are passionate about technology, have the ability to explain complex technical concepts in easy-to-understand terms and you like coaching, empowering and helping others to develop their careers. You are naturally curious and an avid builder who is not afraid to get your hands dirty. On the CS team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other. You will be an integral part of driving that culture. Requirements The Senior Manager of Customer Success will have: Minimum 3 years of experience working as a CSM or Consultant, leading a customer success team with proven performance and specific revenue goal achievement. 5+ years' experience leading Consulting Services, Business Transformation or Technical teams, with proven coaching and leadership skills. Demonstrable experience in understanding and solving escalations, team issues or other management related scenarios. Experience in developing team or company wide improvement programs relative to People (eNPS), Process and Technology or Tooling Deep understanding of software businesses, with knowledge of both the subscription and renewal models. Expert communication skills and the ability to hold C-level customer conversations that drive business for both parties and move the relationship forward. Business development knowledge and, ideally, experience growing a business. Strong analytical and goal-oriented mindset backed by expert-level project management knowledge and skillset. Advanced business experience and ability to create strategies, guidelines, and objectives and implement them while driving business growth and creating data-driven reports. Inter-Team Goals Cultivate cross team/office/region coordination, keep us all connected as one team. Facilitate knowledge transfer between teams. Ensure the team learns from the great ideas of single team members. Ensure mistakes are not repeated within the team. Develop strong relationships outside of CSE organization to aid in escalation of issues (product/support/engineering/special projects/marketing/legal/etc). Maintain strong communications with Sales and Customer Success leads. Intra-Team Goals Keep the pulse of the team: who is happy, productive, performing and where challenges lie developing plans to address. Know each member's strengths and how they would each like to develop. Exemplify and cultivate positive Cloudflare culture traits. Provide support and confidence to team members. Cultivate a very open communication environment. Feedback is welcome and appreciated. Maintain a culture of independence amongst team members whilst offering advice when appropriate. Personal Goals Maintain trust and respect from the team. Ability to handle any call from any customer. Responsibilities Leading the customer success team, from building the department to developing it for scalability and sustained growth, with all the people, processes, and strategies optimized in a customer-first manner. Adding value to customer relationships and driving the desired customer goals by either actively participating in client discussions or by testing and implementing a proven approach within the team. Aligning with global leaders to develop and optimize a data-led model of the customer journey, then make sure all internal stakeholders are aligned on it. Also works with their CS Ops specialists to ensure customer data is correct and that everyone uses the same data sets (data hygiene). Ensuring that the team is following proven playbooks and using our systems, such as Gainsight, to the best of our advantage Driving Customer Value Lifecycle Management on a repeated iterative basis Increasing product adoption, customer loyalty and retention, and customer satisfaction while actively setting and contributing to churn reduction tactics. Collaborating with sales and marketing to create and optimize the upsell and cross-sell strategies the CS team uses to increase ROI. Drafting, approving, and implementing compensation plans for the entire CS team with the goal of encouraging productivity and performance and rewarding customer-goal and business-goal achievement. Relationship management across the entire CS team, helping others on the team maintain and improve customer relationships. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S . click apply for full job details
Jul 23, 2025
Full time
Senior Manager, Customer Success & Services Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London, UK What you'll do as a Senior Manager of Customer Success, DACH You will lead a team of Customer Success Managers and Customer Solutions Engineers (CSEs), who are tasked with driving transformational change helping our largest enterprise customers realise and accelerate Business Value. They are our customers' advocates and product experts, leveraging their knowledge to ensure our enterprise customers understand and utilize the Cloudflare platform to its fullest extent according to Best Practices. Their goal is to help customers adopt our platform and derive the most value possible from their Cloudflare investment. You are responsible for empowering and enabling the team to be successful in line with our strategic imperatives and Cloudflare capabilities, setting clear goals and measuring performance along the way. You will work closely with our Enterprise customers by observing and coaching on opportunities for development. You will onboard new team members helping them establish a 30/60/90 day plan and you will ensure workloads are appropriately distributed within the team. You are approachable and provide constructive developmental feedback to help us build a high performance culture. You will help escalate and identify issues quickly and efficiently and you will work with your peers and leadership to ensure proper regional & cross-regional coordination. To aid your team, you will work closely with every team at Cloudflare, from Sales, Sales Engineering, Product, Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and advise your team on how to create scalable solutions for your customers needs. Examples of desirable skills, knowledge, experience and goals Our Customer Success Managers and Customer Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology and how this applies to solving our Customers largest business issues. Ultimately, you are passionate about technology, have the ability to explain complex technical concepts in easy-to-understand terms and you like coaching, empowering and helping others to develop their careers. You are naturally curious and an avid builder who is not afraid to get your hands dirty. On the CS team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other. You will be an integral part of driving that culture. Requirements The Senior Manager of Customer Success will have: Minimum 3 years of experience working as a CSM or Consultant, leading a customer success team with proven performance and specific revenue goal achievement. 5+ years' experience leading Consulting Services, Business Transformation or Technical teams, with proven coaching and leadership skills. Demonstrable experience in understanding and solving escalations, team issues or other management related scenarios. Experience in developing team or company wide improvement programs relative to People (eNPS), Process and Technology or Tooling Deep understanding of software businesses, with knowledge of both the subscription and renewal models. Expert communication skills and the ability to hold C-level customer conversations that drive business for both parties and move the relationship forward. Business development knowledge and, ideally, experience growing a business. Strong analytical and goal-oriented mindset backed by expert-level project management knowledge and skillset. Advanced business experience and ability to create strategies, guidelines, and objectives and implement them while driving business growth and creating data-driven reports. Inter-Team Goals Cultivate cross team/office/region coordination, keep us all connected as one team. Facilitate knowledge transfer between teams. Ensure the team learns from the great ideas of single team members. Ensure mistakes are not repeated within the team. Develop strong relationships outside of CSE organization to aid in escalation of issues (product/support/engineering/special projects/marketing/legal/etc). Maintain strong communications with Sales and Customer Success leads. Intra-Team Goals Keep the pulse of the team: who is happy, productive, performing and where challenges lie developing plans to address. Know each member's strengths and how they would each like to develop. Exemplify and cultivate positive Cloudflare culture traits. Provide support and confidence to team members. Cultivate a very open communication environment. Feedback is welcome and appreciated. Maintain a culture of independence amongst team members whilst offering advice when appropriate. Personal Goals Maintain trust and respect from the team. Ability to handle any call from any customer. Responsibilities Leading the customer success team, from building the department to developing it for scalability and sustained growth, with all the people, processes, and strategies optimized in a customer-first manner. Adding value to customer relationships and driving the desired customer goals by either actively participating in client discussions or by testing and implementing a proven approach within the team. Aligning with global leaders to develop and optimize a data-led model of the customer journey, then make sure all internal stakeholders are aligned on it. Also works with their CS Ops specialists to ensure customer data is correct and that everyone uses the same data sets (data hygiene). Ensuring that the team is following proven playbooks and using our systems, such as Gainsight, to the best of our advantage Driving Customer Value Lifecycle Management on a repeated iterative basis Increasing product adoption, customer loyalty and retention, and customer satisfaction while actively setting and contributing to churn reduction tactics. Collaborating with sales and marketing to create and optimize the upsell and cross-sell strategies the CS team uses to increase ROI. Drafting, approving, and implementing compensation plans for the entire CS team with the goal of encouraging productivity and performance and rewarding customer-goal and business-goal achievement. Relationship management across the entire CS team, helping others on the team maintain and improve customer relationships. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S . click apply for full job details
SMYTH & CO LUXURY CONSULTANTS LTD
Windsor, Berkshire
Assistant Manager Michelin-Led Gastro Pub in Old Windsor up to £39,000 Location: Old Windsor Salary: Up to £39,000 Contract: Full-Time Immediate Start Were looking for a dynamic, hands-on Assistant Manager to join the leadership team at a beautifully restored British gastro pub with rooms in the heart of Old Windsor click apply for full job details
Jul 23, 2025
Full time
Assistant Manager Michelin-Led Gastro Pub in Old Windsor up to £39,000 Location: Old Windsor Salary: Up to £39,000 Contract: Full-Time Immediate Start Were looking for a dynamic, hands-on Assistant Manager to join the leadership team at a beautifully restored British gastro pub with rooms in the heart of Old Windsor click apply for full job details
At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As the Director of Account Management, EMEA , you will be responsible for driving the retention and expansion of Vanta's existing customer base across the EMEA region. You will lead a team of Account Managers focused on deepening relationships with our customers, ensuring they continue to derive value from our platform, and identifying opportunities to expand our partnership. You will also serve as a key member of the GTM EMEA leadership team, helping shape the culture and strategy for the region. This role is highly cross-functional and will partner closely with Customer Success, Sales, Marketing, Product, and Operations to deliver on regional goals. This role will be based from either our Dublin or London office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday. What you'll do as a Director, Account Management in EMEA: Lead high-performing and highly engaged teams of Account Managers across EMEA Hire and develop a team of Managers that are able to recruit, coach and develop top talent and consistently achieve quota. Drive net revenue retention and upsell performance through the definition of performance KPIs and use of a thorough operating cadence. Develop and implement strategies for account retention and expansion across all segments of the business from Startups to Enterprises. Act as a strategic partner to our customers, engaging with them directly and building executive relationships in key accounts. Collaborate effectively with global Account Management and Customer Success leadership to develop and refine the repeatable success playbooks for each segment. Collaborate with Product, Marketing, and Customer Success to align customer feedback with Vanta's roadmap and campaigns. Influence the GTM strategy and regional operating model as a member of EMEA leadership. Foster a culture of accountability, collaboration, and growth within the Account Management team. Represent Vanta at industry events and customer meetings across the region. How to be successful in this role: 10+ years of customer facing experience, 5+ years of experience as a manager or leader of post sales teams at a SaaS company, 2+ years experience managing frontline managers Proven track record of achieving revenue retention and expansion targets in the EMEA market. Experience leading teams that serve mid-market and enterprise customers. Strong executive presence and ability to build relationships at all levels. A collaborative mindset and demonstrated ability to influence across functions. Analytical thinking and data-driven decision-making. Experience working in a fast-paced startup or growth-stage SaaS company. Enthusiasm for cybersecurity and helping customers build trusted businesses. What you can expect as a Vantan: Industry-competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid parental leave for all new parents (birthing, non-birthing, and adoptive) Health & wellness stipend Remote workspace stipend Commuter benefits for team members who attend the office Pension matching 25 days of PTO per year and unlimited sick time 8 company paid holidays Virtual team building activities, lunch and learns, and other company-wide events! At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation.Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security.From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point-in-time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real-time and transparent.
Jul 23, 2025
Full time
At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As the Director of Account Management, EMEA , you will be responsible for driving the retention and expansion of Vanta's existing customer base across the EMEA region. You will lead a team of Account Managers focused on deepening relationships with our customers, ensuring they continue to derive value from our platform, and identifying opportunities to expand our partnership. You will also serve as a key member of the GTM EMEA leadership team, helping shape the culture and strategy for the region. This role is highly cross-functional and will partner closely with Customer Success, Sales, Marketing, Product, and Operations to deliver on regional goals. This role will be based from either our Dublin or London office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday. What you'll do as a Director, Account Management in EMEA: Lead high-performing and highly engaged teams of Account Managers across EMEA Hire and develop a team of Managers that are able to recruit, coach and develop top talent and consistently achieve quota. Drive net revenue retention and upsell performance through the definition of performance KPIs and use of a thorough operating cadence. Develop and implement strategies for account retention and expansion across all segments of the business from Startups to Enterprises. Act as a strategic partner to our customers, engaging with them directly and building executive relationships in key accounts. Collaborate effectively with global Account Management and Customer Success leadership to develop and refine the repeatable success playbooks for each segment. Collaborate with Product, Marketing, and Customer Success to align customer feedback with Vanta's roadmap and campaigns. Influence the GTM strategy and regional operating model as a member of EMEA leadership. Foster a culture of accountability, collaboration, and growth within the Account Management team. Represent Vanta at industry events and customer meetings across the region. How to be successful in this role: 10+ years of customer facing experience, 5+ years of experience as a manager or leader of post sales teams at a SaaS company, 2+ years experience managing frontline managers Proven track record of achieving revenue retention and expansion targets in the EMEA market. Experience leading teams that serve mid-market and enterprise customers. Strong executive presence and ability to build relationships at all levels. A collaborative mindset and demonstrated ability to influence across functions. Analytical thinking and data-driven decision-making. Experience working in a fast-paced startup or growth-stage SaaS company. Enthusiasm for cybersecurity and helping customers build trusted businesses. What you can expect as a Vantan: Industry-competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid parental leave for all new parents (birthing, non-birthing, and adoptive) Health & wellness stipend Remote workspace stipend Commuter benefits for team members who attend the office Pension matching 25 days of PTO per year and unlimited sick time 8 company paid holidays Virtual team building activities, lunch and learns, and other company-wide events! At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation.Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security.From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point-in-time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real-time and transparent.
About the Position Join our Leveraged Finance Portfolio Management Team at VP level. Due to growth, we are expanding our team in the UK About the Role:Working autonomously, with a focus on addressing underperformance within the lending portfolio. Manage booked assets, optimize returns, and collaborate with various teams. Focus on regulatory readiness and operational effectiveness Team Collaboration:Work with colleagues from various teams including origination, transaction management, capital markets, loan distributions, risk, and legal. Key Responsibilities: Manage lending exposures from funding to repayment. Monitor credit, support cross-buy opportunities, and drive capital velocity. Handle credit reviews, amendments, and restructuring. Engage in capital velocity initiatives and monitor market developments. Prepare reports for regulators and stakeholders. Contribute to strategic initiatives and coach junior colleagues. Candidate Profile: Qualifications:/ Education Degree in business/economics, law, or relevant discipline. CFA/MBA is a plus. Experience/ Knowledge: 5+ years of lending execution/credit analysis experience. Experience in managing LBO restructuring/underperforming assets to work alongside senior Directors in the team. Proficiency in financial modelling, MS Excel, PowerPoint. PowerBI is a plus. Strong financial and credit analysis, presentation, and communication skills. Exposure to specialised lending and/or real asset sub-sectors is a plus. Collaborative team player with a strong work ethic. Knowledge of lending legal documentation Competencies: Embraces diversity and cross-cultural awareness and able to work effectively across functions Excellent presentation and communication skills Ability to thrive in a fast-paced environment with multiple competing priorities Committed and dedicated individual who wants to continuously improve Self-motivated and willing to work in a deal oriented and deadline driven environment Strong work ethic, positive attitude, and professional demeanor Department Overview The AF PM team manages ING's Acquisition Finance lending exposures from initial funding to final repayment. It collaborates closely with various teams to ensure a seamless client experience. Portfolio Management Function:Each portfolio manager covers a set of clients, handling credit monitoring, analytics, risk, and reporting. The team supports cross-buy opportunities and capital velocity targets, with support from Global Lending in Dublin and the ING hub in the Philippines. ING's purpose is 'Empowering people to stay a step ahead in life and in business'. Every ING colleague is given the opportunity to contribute to that vision. We champion self-reliance and foster a collaborative and innovative culture. The Orange Code is our global manifesto for how we stay true to our purpose and our tradition of reinvention and empowerment. It is made up of ING Values (we are honest; we are prudent; we are responsible) and ING Behaviours: (you take it on and make it happen; you help others to be successful; you are always a step ahead) For us, success will only be achieved if we act with Integrity. Some companies see diversity as a box to be ticked. We see it as fundamental to our success and we encourage a proper work/life balance. At ING, you will be judged on your performance in line with the Orange Code. And that's a promise. ING Privacy Statement In order to operate ING's recruitment process, we will collect and store personal data you provide. Please request the privacy statement should you wish to understand how ING UK uses and protects this information and visit our website for more information.
Jul 23, 2025
Full time
About the Position Join our Leveraged Finance Portfolio Management Team at VP level. Due to growth, we are expanding our team in the UK About the Role:Working autonomously, with a focus on addressing underperformance within the lending portfolio. Manage booked assets, optimize returns, and collaborate with various teams. Focus on regulatory readiness and operational effectiveness Team Collaboration:Work with colleagues from various teams including origination, transaction management, capital markets, loan distributions, risk, and legal. Key Responsibilities: Manage lending exposures from funding to repayment. Monitor credit, support cross-buy opportunities, and drive capital velocity. Handle credit reviews, amendments, and restructuring. Engage in capital velocity initiatives and monitor market developments. Prepare reports for regulators and stakeholders. Contribute to strategic initiatives and coach junior colleagues. Candidate Profile: Qualifications:/ Education Degree in business/economics, law, or relevant discipline. CFA/MBA is a plus. Experience/ Knowledge: 5+ years of lending execution/credit analysis experience. Experience in managing LBO restructuring/underperforming assets to work alongside senior Directors in the team. Proficiency in financial modelling, MS Excel, PowerPoint. PowerBI is a plus. Strong financial and credit analysis, presentation, and communication skills. Exposure to specialised lending and/or real asset sub-sectors is a plus. Collaborative team player with a strong work ethic. Knowledge of lending legal documentation Competencies: Embraces diversity and cross-cultural awareness and able to work effectively across functions Excellent presentation and communication skills Ability to thrive in a fast-paced environment with multiple competing priorities Committed and dedicated individual who wants to continuously improve Self-motivated and willing to work in a deal oriented and deadline driven environment Strong work ethic, positive attitude, and professional demeanor Department Overview The AF PM team manages ING's Acquisition Finance lending exposures from initial funding to final repayment. It collaborates closely with various teams to ensure a seamless client experience. Portfolio Management Function:Each portfolio manager covers a set of clients, handling credit monitoring, analytics, risk, and reporting. The team supports cross-buy opportunities and capital velocity targets, with support from Global Lending in Dublin and the ING hub in the Philippines. ING's purpose is 'Empowering people to stay a step ahead in life and in business'. Every ING colleague is given the opportunity to contribute to that vision. We champion self-reliance and foster a collaborative and innovative culture. The Orange Code is our global manifesto for how we stay true to our purpose and our tradition of reinvention and empowerment. It is made up of ING Values (we are honest; we are prudent; we are responsible) and ING Behaviours: (you take it on and make it happen; you help others to be successful; you are always a step ahead) For us, success will only be achieved if we act with Integrity. Some companies see diversity as a box to be ticked. We see it as fundamental to our success and we encourage a proper work/life balance. At ING, you will be judged on your performance in line with the Orange Code. And that's a promise. ING Privacy Statement In order to operate ING's recruitment process, we will collect and store personal data you provide. Please request the privacy statement should you wish to understand how ING UK uses and protects this information and visit our website for more information.
Job Description Job Purpose Position: Part time sales advisor (12 hours) with opportunity to flex-up your hours. Location: Lipault Store, 120 Long Acre, London WC2E 9PA Availability: August 2025 Job Purpose Offer Lipault customers exceptional service by projecting a positive image of the Company at all times, in order to maximise sales.Assist in the maintenance of a tidy and well presented store, maintaining high standards in all areas. Principal Accountabilities Customer Service/Sales Offer advice on, and demonstrations of, Lipault products in a professional manner to ensure a friendly shopping experience. Introduce selling benefits and various features of merchandise range. Maximise sales through detailed product knowledge and add on sales. Be knowledgeable about store layout, products and stock availability. Deal with customers in a cheerful, polite and efficient way, always considering their needs. Handle customer complaints and phone queries tactfully in line with Company Policy. Process transactions in an efficient and professional manner always adhering to Company Procedures. Be fully aware of Lipault after sales service, Supplier's warranties and areas covered. Maintain awareness of sales promotions, incentives and product brochures. Be aware of all sales figures, targets and commission on a daily/weekly/period basis. Stock/Merchandising Process deliveries and communicate any discrepancies under and over in an efficient manner. Ensure backup stock and stockrooms are kept in order. Be knowledgeable of all products (current and new) and selling benefits. Assist in layouts and maintenance of merchandising and internal displays. Read and action relevant Head Office communication Assist in stock counts as directed by Store Manager. Security To ensure that any security issues are acted upon where possible and reported to Management. To remain vigilant when dealing with stock and monies, ensuring that Company Procedures are always adhered to. House Keeping Maintain high standards at all times within the branch. Ensure that cleaning is carried out daily and look after all fixtures, fittings and stock Operations /Administrative Duties Handle telephone enquiries in a polite, helpful and efficient manner; and ensure all messages are communicated. Ensure all customer enquiries/orders are communicated to Head Office in accordance with Company Procedures. Open and close the store following Company Procedures. Carry out stock and personnel administration as directed by Management. Attendance To report for work 10 minutes before the start of the shift in order to prepare for the scheduled start time. If absent or late, to contact the store at the earliest opportunity to allow for any alternative arrangements to be made. If employee is unable to attend work they must speak DIRECTLY to their Manager by TELEPHONE as soon as possible. Any LOSS of business time must be made up and discussed with manager. To attend training courses as directed by Store Manager, arriving at the training venue in a timely manner. To adhere to company attendance policy Appearance Maintain a well groomed, neat and tidy appearance at all times, in line with Company Dress Policy. Health & Safety Ensure that any accidents or potential dangers to staff or customers are acted upon where possible and reported to Management. Be knowledgeable of Health and Safety Manual and fire safety procedures of managing agent within store. Additional Responsibilities To perform duties of a similar nature as required and directed by Management Skills required: Constant standing, bending, frequent lifting of luggage up to 15 kilos. Computer literate Previous experience in retail Ability to work under pressure Team player and motivator Target driven Brand sensibility Good command of English Flexibility
Jul 23, 2025
Full time
Job Description Job Purpose Position: Part time sales advisor (12 hours) with opportunity to flex-up your hours. Location: Lipault Store, 120 Long Acre, London WC2E 9PA Availability: August 2025 Job Purpose Offer Lipault customers exceptional service by projecting a positive image of the Company at all times, in order to maximise sales.Assist in the maintenance of a tidy and well presented store, maintaining high standards in all areas. Principal Accountabilities Customer Service/Sales Offer advice on, and demonstrations of, Lipault products in a professional manner to ensure a friendly shopping experience. Introduce selling benefits and various features of merchandise range. Maximise sales through detailed product knowledge and add on sales. Be knowledgeable about store layout, products and stock availability. Deal with customers in a cheerful, polite and efficient way, always considering their needs. Handle customer complaints and phone queries tactfully in line with Company Policy. Process transactions in an efficient and professional manner always adhering to Company Procedures. Be fully aware of Lipault after sales service, Supplier's warranties and areas covered. Maintain awareness of sales promotions, incentives and product brochures. Be aware of all sales figures, targets and commission on a daily/weekly/period basis. Stock/Merchandising Process deliveries and communicate any discrepancies under and over in an efficient manner. Ensure backup stock and stockrooms are kept in order. Be knowledgeable of all products (current and new) and selling benefits. Assist in layouts and maintenance of merchandising and internal displays. Read and action relevant Head Office communication Assist in stock counts as directed by Store Manager. Security To ensure that any security issues are acted upon where possible and reported to Management. To remain vigilant when dealing with stock and monies, ensuring that Company Procedures are always adhered to. House Keeping Maintain high standards at all times within the branch. Ensure that cleaning is carried out daily and look after all fixtures, fittings and stock Operations /Administrative Duties Handle telephone enquiries in a polite, helpful and efficient manner; and ensure all messages are communicated. Ensure all customer enquiries/orders are communicated to Head Office in accordance with Company Procedures. Open and close the store following Company Procedures. Carry out stock and personnel administration as directed by Management. Attendance To report for work 10 minutes before the start of the shift in order to prepare for the scheduled start time. If absent or late, to contact the store at the earliest opportunity to allow for any alternative arrangements to be made. If employee is unable to attend work they must speak DIRECTLY to their Manager by TELEPHONE as soon as possible. Any LOSS of business time must be made up and discussed with manager. To attend training courses as directed by Store Manager, arriving at the training venue in a timely manner. To adhere to company attendance policy Appearance Maintain a well groomed, neat and tidy appearance at all times, in line with Company Dress Policy. Health & Safety Ensure that any accidents or potential dangers to staff or customers are acted upon where possible and reported to Management. Be knowledgeable of Health and Safety Manual and fire safety procedures of managing agent within store. Additional Responsibilities To perform duties of a similar nature as required and directed by Management Skills required: Constant standing, bending, frequent lifting of luggage up to 15 kilos. Computer literate Previous experience in retail Ability to work under pressure Team player and motivator Target driven Brand sensibility Good command of English Flexibility
