Registered Manager - Lead, Inspire & Make a Difference in Bath! At Altogether Care, we know that great care starts with great people. That's why we value passion and commitment. If you're driven to make a real impact, this is your opportunity to lead a dedicated team and change lives every day. Working Towards A Level 5 Health And Social Care. As one of the largest care providers in the South, we're looking for a Registered Manager to oversee our Exeter team, ensuring the highest standards of care, compliance, and compassion. Working Hours 40 hours per week. Welcome Bonus via our Care Friends 'Refer a Friend' As an employee you can earn extra money with our 'Refer a friend' scheme Fully funded induction and ongoing training and career development Access to 100'S eLearning courses. Permanent contract. We are an established family run business, not an agency. Work available in your community. Good Mileage allowance. Wellbeing support for you with Access to our qualified Mental Health First Aiders Blue Light discount package (superb discounts on travel, leisure, entertainment and more) Wellbeing events and initiatives including gentle relaxing and yoga, self gratification and menopause support. Company pension scheme Staff appreciation incentives; Reward and Recognition for our exceptional employees with personal thoughtful gifts. About The Role What will YOU be doing To take overall responsibility for the day to day running of the business within the Registered Office and (where in operation), the designated Local Offices. Manage and Lead following CQC guidance and maintaining compliance around key regulations. To promote high standards of professional practice, which recognise the physical, emotional, social, intellectual and spiritual needs of the clients receiving community care services. To be mindful of the strategic and commercial interests of the business and to take the lead in promoting its services and supporting its expansion plans. To ensure that each client receives care appropriate to their individual needs and in accordance with their Care and Support Plan. To oversee community placements for Local Authority, NHS and self funding clients, live-in services and temporary staff placement. To ensure compliance with the policies and procedures are followed What do YOU need? Working Towards A Level 5 Health And Social Care Managerial experience Have a good track record of working in the care sector Be able to demonstrate good knowledge of CQC fundamental standards A Can - Do Attitude Full UK driving licence and access to a car Excellent communication skills Have a passion for supporting older people within the community Be able to develop and maintain good working relationships with colleagues, Clients and their families DO NOT apply if you require sponsorship, we will not progress your application Altogether care is a family run care provider established in 1988 where we have been serving our local communities across the South and Southwest for over 35 Years! Required Criteria A Can-Do Attitude Have a good track record of working in the care sector Excellent communication skills Full UK driving licence and access to a car Be able to develop and maintain good working relationships with colleagues, Clients and their families Working Towards A Level 5 Health And Social Care Skills Needed About The Company Altogether Care is a family-owned and operated business, rooted in the Dorset and South Somerset community for over 30 years. We see our clients as an extended family. So we work hard to understand the 'real you' and put your wellbeing, quality of life and independence at the centre of everything we do. Our aim is to help you live as independently as possible with the peace of mind that professional care and support is always there when you need it. Company Culture We recognise that the most important people after our clients, are our front line care providers who support them. With care providers employed across our care services throughout the South West, we know that they are the key to our success, and the core of our business. In addition to our care providers, our founders and the management team all work closely together, and all of whom have multiple years' experience within the care sector. Company Benefits We are always looking to expand our team who are passionate about what they do. Available roles include care and support workers, registered nurses, administrators, and chefs. Whatever your vocation, we would love to welcome you to the Altogether Care family! Vacation, Paid time off, Retirement plan and/or pension, Flexible schedule, Office perks, Employee development programs, Employee discounts, Referral bonus, Open office, Competitive salary, Long service recognition, Wellbeing Scheme, Blue Light Card, Work With Charities, Culture of recognition, On the job learning, Progression opportunities, Long service awards, Staff celebration events Salary £35,000.00 per year
Jul 23, 2025
Full time
Registered Manager - Lead, Inspire & Make a Difference in Bath! At Altogether Care, we know that great care starts with great people. That's why we value passion and commitment. If you're driven to make a real impact, this is your opportunity to lead a dedicated team and change lives every day. Working Towards A Level 5 Health And Social Care. As one of the largest care providers in the South, we're looking for a Registered Manager to oversee our Exeter team, ensuring the highest standards of care, compliance, and compassion. Working Hours 40 hours per week. Welcome Bonus via our Care Friends 'Refer a Friend' As an employee you can earn extra money with our 'Refer a friend' scheme Fully funded induction and ongoing training and career development Access to 100'S eLearning courses. Permanent contract. We are an established family run business, not an agency. Work available in your community. Good Mileage allowance. Wellbeing support for you with Access to our qualified Mental Health First Aiders Blue Light discount package (superb discounts on travel, leisure, entertainment and more) Wellbeing events and initiatives including gentle relaxing and yoga, self gratification and menopause support. Company pension scheme Staff appreciation incentives; Reward and Recognition for our exceptional employees with personal thoughtful gifts. About The Role What will YOU be doing To take overall responsibility for the day to day running of the business within the Registered Office and (where in operation), the designated Local Offices. Manage and Lead following CQC guidance and maintaining compliance around key regulations. To promote high standards of professional practice, which recognise the physical, emotional, social, intellectual and spiritual needs of the clients receiving community care services. To be mindful of the strategic and commercial interests of the business and to take the lead in promoting its services and supporting its expansion plans. To ensure that each client receives care appropriate to their individual needs and in accordance with their Care and Support Plan. To oversee community placements for Local Authority, NHS and self funding clients, live-in services and temporary staff placement. To ensure compliance with the policies and procedures are followed What do YOU need? Working Towards A Level 5 Health And Social Care Managerial experience Have a good track record of working in the care sector Be able to demonstrate good knowledge of CQC fundamental standards A Can - Do Attitude Full UK driving licence and access to a car Excellent communication skills Have a passion for supporting older people within the community Be able to develop and maintain good working relationships with colleagues, Clients and their families DO NOT apply if you require sponsorship, we will not progress your application Altogether care is a family run care provider established in 1988 where we have been serving our local communities across the South and Southwest for over 35 Years! Required Criteria A Can-Do Attitude Have a good track record of working in the care sector Excellent communication skills Full UK driving licence and access to a car Be able to develop and maintain good working relationships with colleagues, Clients and their families Working Towards A Level 5 Health And Social Care Skills Needed About The Company Altogether Care is a family-owned and operated business, rooted in the Dorset and South Somerset community for over 30 years. We see our clients as an extended family. So we work hard to understand the 'real you' and put your wellbeing, quality of life and independence at the centre of everything we do. Our aim is to help you live as independently as possible with the peace of mind that professional care and support is always there when you need it. Company Culture We recognise that the most important people after our clients, are our front line care providers who support them. With care providers employed across our care services throughout the South West, we know that they are the key to our success, and the core of our business. In addition to our care providers, our founders and the management team all work closely together, and all of whom have multiple years' experience within the care sector. Company Benefits We are always looking to expand our team who are passionate about what they do. Available roles include care and support workers, registered nurses, administrators, and chefs. Whatever your vocation, we would love to welcome you to the Altogether Care family! Vacation, Paid time off, Retirement plan and/or pension, Flexible schedule, Office perks, Employee development programs, Employee discounts, Referral bonus, Open office, Competitive salary, Long service recognition, Wellbeing Scheme, Blue Light Card, Work With Charities, Culture of recognition, On the job learning, Progression opportunities, Long service awards, Staff celebration events Salary £35,000.00 per year
Bennett and Game are currently looking for a skilled Transport Administrator to join one of our longest standing clients in the Plant, Civilis and Haulage industries based out of their Ipswich branch. Within this role you'll join a close-knit Transport office team and have great support in successfully managing the company's fleet & compliance. You will be responsible for the day-to-day activities of issuing fuel cards, maintaining accurate fleet registers and processing penalty charges, along with coordinating vehicle logistics. Transport Administrator - Job Overview Issuing new and replacement fuel cards and cancelling once notified of leavers and updating fuel card registers. Creating fuel reports for high drawings and premium fuel drawings. Updating Maintenance Planner, filing vehicle records, requesting vehicles documents from relevant service provider, filing defect reports, and updating vehicle files weekly / monthly for HGV's. Updating driver files weekly / monthly including tachographs and logbooks. Analysing various fleet reports and updating internal systems or advising the Fleet Management company. Actioning PCN's, NIP's as and when required through Fleet Management company and actioning payments / recharges as required. Analysing telematics system and reports for 170+ vehicles and updating allocations, groups etc. Action V5, Tax, driver allocation, adding to various systems, updating Fleet Management company, Internal Payroll and HR departments. Transport Administrator - Job Requirements Proven knowledge of fleet, compliance and maintenance admin / documentation. Excellent Microsoft Office computer skills (e.g. Word, Excel, PowerPoint, e-mail). Able to plan, prioritise and meet tight deadlines, and the ability to deal with pressure in a professional manner. A diligent, conscientious, analytical approach Able to act on initiative, identify opportunities & proactive in putting forward ideas & solutions. High standard of administration skills. Fleet Administrator - Salary & Package Salary 27-30k DOE Monday - Friday 8:30 - 17:30 25 days annual leave plus bank holidays, annual leave buy and sell scheme, and years' service entitlement increase. Cycle to Work Scheme, Birthday Bonus, Discount Portal, and Company Social Events, Saving Scheme and Life Assurance Enhanced Maternity, Paternity and Adoption leave Continuous growth opportunities and training. Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Jul 23, 2025
Full time
Bennett and Game are currently looking for a skilled Transport Administrator to join one of our longest standing clients in the Plant, Civilis and Haulage industries based out of their Ipswich branch. Within this role you'll join a close-knit Transport office team and have great support in successfully managing the company's fleet & compliance. You will be responsible for the day-to-day activities of issuing fuel cards, maintaining accurate fleet registers and processing penalty charges, along with coordinating vehicle logistics. Transport Administrator - Job Overview Issuing new and replacement fuel cards and cancelling once notified of leavers and updating fuel card registers. Creating fuel reports for high drawings and premium fuel drawings. Updating Maintenance Planner, filing vehicle records, requesting vehicles documents from relevant service provider, filing defect reports, and updating vehicle files weekly / monthly for HGV's. Updating driver files weekly / monthly including tachographs and logbooks. Analysing various fleet reports and updating internal systems or advising the Fleet Management company. Actioning PCN's, NIP's as and when required through Fleet Management company and actioning payments / recharges as required. Analysing telematics system and reports for 170+ vehicles and updating allocations, groups etc. Action V5, Tax, driver allocation, adding to various systems, updating Fleet Management company, Internal Payroll and HR departments. Transport Administrator - Job Requirements Proven knowledge of fleet, compliance and maintenance admin / documentation. Excellent Microsoft Office computer skills (e.g. Word, Excel, PowerPoint, e-mail). Able to plan, prioritise and meet tight deadlines, and the ability to deal with pressure in a professional manner. A diligent, conscientious, analytical approach Able to act on initiative, identify opportunities & proactive in putting forward ideas & solutions. High standard of administration skills. Fleet Administrator - Salary & Package Salary 27-30k DOE Monday - Friday 8:30 - 17:30 25 days annual leave plus bank holidays, annual leave buy and sell scheme, and years' service entitlement increase. Cycle to Work Scheme, Birthday Bonus, Discount Portal, and Company Social Events, Saving Scheme and Life Assurance Enhanced Maternity, Paternity and Adoption leave Continuous growth opportunities and training. Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Job Title: Credit Hire Handler Location: Liverpool or Sevenoaks with hybrid working available Salary: Between 29,133 and 34,047 plus potential annual bonus of up to 2000 paid quarterly Job Type: Permanent, Full Time Hours: 37.5 hours, Monday to Friday from 9am to 5:30pm What you will be doing: Validating all motor claims across the mitigation team for indemnity and fraud Accurately assessing liability whilst utilising all available evidence and tools You will contact all potential Claimants or Representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file Identifying cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers Ensuring indemnity spend is minimized by commercial decision making Proactive diary management to monitor and progress live hire cases Accurate quantum assessment of claims presented using the relevant tools available to assist Applying accurate reserves in line with company guidelines Any other Ad hoc task as the needs of the business dictate What we're looking for: A persuasive, confident and strong communicator with effective negotiation skills Ability to use own initiative to explore all options to achieve the best outcome for the business Good understanding of Insurer RTA obligations, credit hire, existing credit hire case law, legal precedent and procedure Motivated self-starter with the ability to work as part of a team About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a 250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit our website to view more of our excellent work benefits! Please click the 'APPLY' button to submit your CV for this role. Candidates with experience or relevant job titles of; Credit Hire Handler, Credit Hire Administrator, Credit Hire Executive may also be considered for this role.
Jul 23, 2025
Full time
Job Title: Credit Hire Handler Location: Liverpool or Sevenoaks with hybrid working available Salary: Between 29,133 and 34,047 plus potential annual bonus of up to 2000 paid quarterly Job Type: Permanent, Full Time Hours: 37.5 hours, Monday to Friday from 9am to 5:30pm What you will be doing: Validating all motor claims across the mitigation team for indemnity and fraud Accurately assessing liability whilst utilising all available evidence and tools You will contact all potential Claimants or Representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file Identifying cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers Ensuring indemnity spend is minimized by commercial decision making Proactive diary management to monitor and progress live hire cases Accurate quantum assessment of claims presented using the relevant tools available to assist Applying accurate reserves in line with company guidelines Any other Ad hoc task as the needs of the business dictate What we're looking for: A persuasive, confident and strong communicator with effective negotiation skills Ability to use own initiative to explore all options to achieve the best outcome for the business Good understanding of Insurer RTA obligations, credit hire, existing credit hire case law, legal precedent and procedure Motivated self-starter with the ability to work as part of a team About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a 250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit our website to view more of our excellent work benefits! Please click the 'APPLY' button to submit your CV for this role. Candidates with experience or relevant job titles of; Credit Hire Handler, Credit Hire Administrator, Credit Hire Executive may also be considered for this role.
Job Title: Credit Hire Handler Location: Liverpool or Sevenoaks with hybrid working available Salary: Between 29,133 and 34,047 plus potential annual bonus of up to 2000 paid quarterly Job Type: Permanent, Full Time Hours: 37.5 hours, Monday to Friday from 9am to 5:30pm What you will be doing: Validating all motor claims across the mitigation team for indemnity and fraud Accurately assessing liability whilst utilising all available evidence and tools You will contact all potential Claimants or Representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file Identifying cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers Ensuring indemnity spend is minimized by commercial decision making Proactive diary management to monitor and progress live hire cases Accurate quantum assessment of claims presented using the relevant tools available to assist Applying accurate reserves in line with company guidelines Any other Ad hoc task as the needs of the business dictate What we're looking for: A persuasive, confident and strong communicator with effective negotiation skills Ability to use own initiative to explore all options to achieve the best outcome for the business Good understanding of Insurer RTA obligations, credit hire, existing credit hire case law, legal precedent and procedure Motivated self-starter with the ability to work as part of a team About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a 250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit our website to view more of our excellent work benefits! Please click the 'APPLY' button to submit your CV for this role. Candidates with experience or relevant job titles of; Credit Hire Handler, Credit Hire Administrator, Credit Hire Executive may also be considered for this role.
Jul 23, 2025
Full time
Job Title: Credit Hire Handler Location: Liverpool or Sevenoaks with hybrid working available Salary: Between 29,133 and 34,047 plus potential annual bonus of up to 2000 paid quarterly Job Type: Permanent, Full Time Hours: 37.5 hours, Monday to Friday from 9am to 5:30pm What you will be doing: Validating all motor claims across the mitigation team for indemnity and fraud Accurately assessing liability whilst utilising all available evidence and tools You will contact all potential Claimants or Representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file Identifying cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers Ensuring indemnity spend is minimized by commercial decision making Proactive diary management to monitor and progress live hire cases Accurate quantum assessment of claims presented using the relevant tools available to assist Applying accurate reserves in line with company guidelines Any other Ad hoc task as the needs of the business dictate What we're looking for: A persuasive, confident and strong communicator with effective negotiation skills Ability to use own initiative to explore all options to achieve the best outcome for the business Good understanding of Insurer RTA obligations, credit hire, existing credit hire case law, legal precedent and procedure Motivated self-starter with the ability to work as part of a team About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a 250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit our website to view more of our excellent work benefits! Please click the 'APPLY' button to submit your CV for this role. Candidates with experience or relevant job titles of; Credit Hire Handler, Credit Hire Administrator, Credit Hire Executive may also be considered for this role.
Job Title: Claims Customer Service Team Leader Location: Liverpool Salary: £30,986 - £33,486 per annum plus an up to £6000 annual bonus, paid out on a quarterly basis Job Type : Permanent What you will be doing: - Lead a team of First Notification of Loss Handlers - Performance management of staff, dealing with all aspects of people management including quality auditing, absence, holidays, and time management, adhering to SLA's, monthly one to ones, performance reviews, training and development, disciplinary procedure, and staff welfare - Undertaking handler audits of a minimum of 5 file audits per handler per month highlighting trends, training and development needs along with driving integral data within the claim file and prompt correct liability decision making - Impart technical knowledge to the team by way of mentoring and coaching with the ability to display a thorough knowledge on areas of indemnity, liability, and validation - Maximise capture opportunity for our panel of service providers delivering the right outcome for both the customer and Acorn Insurance - To participate in the design, development and implementation of new claims management process improvements and assist with the design and delivery of training - Ensure the effective management of inbound call handling philosophies are adhered to What we're looking for: - Proven ability to positively influence team members through a culture of openness, trust, and respect to achieve optimum performance - To lead by example and endorse the company behaviours and values - Previous motor claims experience would be advantageous however not essential - Highly motivated self-starter - Clear, focused and determined approach to problem solving - Authoritative manner with ability to listen - Persuasive, strong, and confident communication skills - People Management experience essential Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing: - Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) - Enhanced paternity pay and 16 weeks full maternity pay. - Colleague Assistance programme offers a suite of wellbeing services such as: - 6 Free Counselling sessions per year - Unlimited access to a telephone councillor 24/7 - Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. - Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: - A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner - Ability to access your earnings before payday via Dayforce Wallet. - Company pension scheme - Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. - Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. - Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: - Long Service Award paid on 5,10- and 15-years' service - A reward and recognition hub to celebrate and reward colleagues and peers. - Consistent and engaging company events including company awards, competitions and charity fundraisers. - Budgets for department leaders to use for social and engagement events. All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. If this is you please click APPLY Candidates with experience or relevant job titles of; Enquiries Assistant, Enquiries Advisor, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer, will all be considered.
Jul 23, 2025
Full time
Job Title: Claims Customer Service Team Leader Location: Liverpool Salary: £30,986 - £33,486 per annum plus an up to £6000 annual bonus, paid out on a quarterly basis Job Type : Permanent What you will be doing: - Lead a team of First Notification of Loss Handlers - Performance management of staff, dealing with all aspects of people management including quality auditing, absence, holidays, and time management, adhering to SLA's, monthly one to ones, performance reviews, training and development, disciplinary procedure, and staff welfare - Undertaking handler audits of a minimum of 5 file audits per handler per month highlighting trends, training and development needs along with driving integral data within the claim file and prompt correct liability decision making - Impart technical knowledge to the team by way of mentoring and coaching with the ability to display a thorough knowledge on areas of indemnity, liability, and validation - Maximise capture opportunity for our panel of service providers delivering the right outcome for both the customer and Acorn Insurance - To participate in the design, development and implementation of new claims management process improvements and assist with the design and delivery of training - Ensure the effective management of inbound call handling philosophies are adhered to What we're looking for: - Proven ability to positively influence team members through a culture of openness, trust, and respect to achieve optimum performance - To lead by example and endorse the company behaviours and values - Previous motor claims experience would be advantageous however not essential - Highly motivated self-starter - Clear, focused and determined approach to problem solving - Authoritative manner with ability to listen - Persuasive, strong, and confident communication skills - People Management experience essential Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing: - Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) - Enhanced paternity pay and 16 weeks full maternity pay. - Colleague Assistance programme offers a suite of wellbeing services such as: - 6 Free Counselling sessions per year - Unlimited access to a telephone councillor 24/7 - Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. - Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: - A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner - Ability to access your earnings before payday via Dayforce Wallet. - Company pension scheme - Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. - Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. - Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: - Long Service Award paid on 5,10- and 15-years' service - A reward and recognition hub to celebrate and reward colleagues and peers. - Consistent and engaging company events including company awards, competitions and charity fundraisers. - Budgets for department leaders to use for social and engagement events. All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. If this is you please click APPLY Candidates with experience or relevant job titles of; Enquiries Assistant, Enquiries Advisor, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer, will all be considered.
Associate Director, Access & Reimbursement (ADAR) - NPS - MS - New England - Remote Job ID REQ- Jul 16, 2025 USA Summary The Associate Director, Access & Reimbursement (ADAR) is a field-based role that proactively provides in person (or virtual as needed) education to defined accounts within their assigned geographies on a wide range of access and reimbursement topics and needs (see below) in support of aligned product(s) strategy. ADARs primarily focus on accounts with increased process and workflow complexity, typically including centralized and decentralized systems of care, integrated delivery networks, academic medical institutions, large multi-provider specialty practices, and alternate sites of care. ADARs will serve as the patient access and reimbursement lead in business-to-business conversations with account executives. The ADAR role is responsible for managing the pull-through of access and reimbursement strategy and downstream operations within their aligned accounts. ADARs are expected to have deep expertise in communicating requirements and addressing barriers associated with local payer policy coverage, multi-channel acquisition pathways, billing and coding education (as needed), claims processing, reimbursement, and integration of manufacturer support programs into a range of account workflows. ADAR will continually need to demonstrate a keen ability to problem solve and manage multiple projects. ADARs partner closely with other Novartis Pharmaceuticals Corporation (NPC) field associates, including Customer Engagement (Sales) and Market Access, representing NPC with the highest integrity in accordance with NPC Values and Behaviors. ADARs will also be required to coordinate and communicate cross-functionally within NPC (e.g., Patient Support Center, Customer Engagement, Marketing, Market Access, Public Affairs, State & Government Affairs, Trade, Specialty Pharmacy Account Management, and other applicable third-party affiliates). About the Role Major accountabilities: Interact with large, complex accounts to support patient access within their aligned therapeutic area product(s), proactively provide face-to-face education on programs to providers and staff in order to support integration of those products into office processes and workflows. Address customer questions for issues related to NPC policies on therapeutic area products ordering, payment, inventorying, and product returns & replacement in offices. Work with key members of therapeutic area offices (e.g., executives, providers, administrators, billing and coding staff, claims departments, revenue cycle managers) in order to appropriately support patient access to products. Ability to analyze problems and offer solutions. Understand specifics and support questions associated with patient reimbursement and provide support on reimbursement issues with third party payers at the provider-level. Analyze account reimbursement issues (as needed). Identifies trends at a local, regional and national level and partner with purpose internally and externally to support patient access to Novartis medicines Supports pull through on local coverage decisions to enable meaningful patient access within the system. Proactively communicate policy changes or issues that could potentially affect other departments. Accountable for informing customers on NVS-sponsored patient support programs to help enable patients starting and staying on therapy (i.e., Co-pay). Maintain expertise in regional and local access landscape, anticipating changes in the healthcare landscape, and act as their aligned therapeutic area product(s) reimbursement expert (as needed). Interface with Patient Support Center (hub) and Access & Reimbursement Managers on important matters related to patient case management, including tracking cases, issue resolution, reimbursement support, and appropriate office staff education. Collaborate with aligned cross-functional associates within NPC (see above) to share insights on customer needs and barriers for their aligned therapeutic area product(s) related to access and reimbursement. Maintain a deep understanding of NPC policies and requirements and perform all responsibilities with integrity and in a manner consistent with company guidance and prescribed Values and Behaviors. Handle Patient Identifiable Information (PII) appropriately (understand and ensure compliance with HIPAA and other privacy laws and regulations and internal Company compliance guidelines). Responsible for identifying and reporting adverse events via the established Novartis systems as per applicable processes. Key Performance Indicators Overall customer satisfaction and awareness related to designated therapeutic area products programs and reimbursement support. Education of key customers in therapeutic area offices (i.e. specialists, billing staff, reimbursement staff) in order to assist with therapeutic area products integration and improve patient access in a manner consistent and compliant with company policies and requirements. Ensure customers on assigned target list and within assigned geography are aware of and know how to utilize available programs to support therapeutic area products access for patients. Adherence with NPC policies, laws and regulations. EducationBachelor's Degree required. Business and/or biological science education preferred. Advanced degree preferred. Minimum Requirements 5+ Years of experience in pharmaceuticals / biotech industry focused in Patient Services, Market Access, Sales, and/or account management. With 2 of those years being in a Patient Services practice support role for a specialty product(s). Experience working with highly complex practices and/or health systems to establish access and acquisition pathways. Strategic account management experience using a proactive approach to anticipate access hurdles impacting accounts and patient access. Deep expertise and experience integrating manufacturer-sponsored patient support programs. Experience with specialty products acquired through Specialty Pharmacy networks Knowledge of reimbursement pathways (specialty pharmacy, buy-and-bill, retail) Possess a strong understanding of Commercial payers, Medicare plans and state Medicaid in geographic region. Must live within assigned territory. Ability to travel and cover geography, at least 50% travel required, based on geography and territory / targeting make up. Driving is an essential function of this role, meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Division US Business Unit Universal Hierarchy Node Location USA State Field, US Site Field Non-Sales (USA) Company / Legal Entity U014 (FCRS = US014) Novartis Pharmaceuticals Corporation Alternative Location 1 Albany (New York), New York, USA Alternative Location 2 Boston (Massachusetts), Massachusetts, USA Alternative Location 3 Manchester (New Hampshire), New Hampshire, USA
Jul 23, 2025
Full time
Associate Director, Access & Reimbursement (ADAR) - NPS - MS - New England - Remote Job ID REQ- Jul 16, 2025 USA Summary The Associate Director, Access & Reimbursement (ADAR) is a field-based role that proactively provides in person (or virtual as needed) education to defined accounts within their assigned geographies on a wide range of access and reimbursement topics and needs (see below) in support of aligned product(s) strategy. ADARs primarily focus on accounts with increased process and workflow complexity, typically including centralized and decentralized systems of care, integrated delivery networks, academic medical institutions, large multi-provider specialty practices, and alternate sites of care. ADARs will serve as the patient access and reimbursement lead in business-to-business conversations with account executives. The ADAR role is responsible for managing the pull-through of access and reimbursement strategy and downstream operations within their aligned accounts. ADARs are expected to have deep expertise in communicating requirements and addressing barriers associated with local payer policy coverage, multi-channel acquisition pathways, billing and coding education (as needed), claims processing, reimbursement, and integration of manufacturer support programs into a range of account workflows. ADAR will continually need to demonstrate a keen ability to problem solve and manage multiple projects. ADARs partner closely with other Novartis Pharmaceuticals Corporation (NPC) field associates, including Customer Engagement (Sales) and Market Access, representing NPC with the highest integrity in accordance with NPC Values and Behaviors. ADARs will also be required to coordinate and communicate cross-functionally within NPC (e.g., Patient Support Center, Customer Engagement, Marketing, Market Access, Public Affairs, State & Government Affairs, Trade, Specialty Pharmacy Account Management, and other applicable third-party affiliates). About the Role Major accountabilities: Interact with large, complex accounts to support patient access within their aligned therapeutic area product(s), proactively provide face-to-face education on programs to providers and staff in order to support integration of those products into office processes and workflows. Address customer questions for issues related to NPC policies on therapeutic area products ordering, payment, inventorying, and product returns & replacement in offices. Work with key members of therapeutic area offices (e.g., executives, providers, administrators, billing and coding staff, claims departments, revenue cycle managers) in order to appropriately support patient access to products. Ability to analyze problems and offer solutions. Understand specifics and support questions associated with patient reimbursement and provide support on reimbursement issues with third party payers at the provider-level. Analyze account reimbursement issues (as needed). Identifies trends at a local, regional and national level and partner with purpose internally and externally to support patient access to Novartis medicines Supports pull through on local coverage decisions to enable meaningful patient access within the system. Proactively communicate policy changes or issues that could potentially affect other departments. Accountable for informing customers on NVS-sponsored patient support programs to help enable patients starting and staying on therapy (i.e., Co-pay). Maintain expertise in regional and local access landscape, anticipating changes in the healthcare landscape, and act as their aligned therapeutic area product(s) reimbursement expert (as needed). Interface with Patient Support Center (hub) and Access & Reimbursement Managers on important matters related to patient case management, including tracking cases, issue resolution, reimbursement support, and appropriate office staff education. Collaborate with aligned cross-functional associates within NPC (see above) to share insights on customer needs and barriers for their aligned therapeutic area product(s) related to access and reimbursement. Maintain a deep understanding of NPC policies and requirements and perform all responsibilities with integrity and in a manner consistent with company guidance and prescribed Values and Behaviors. Handle Patient Identifiable Information (PII) appropriately (understand and ensure compliance with HIPAA and other privacy laws and regulations and internal Company compliance guidelines). Responsible for identifying and reporting adverse events via the established Novartis systems as per applicable processes. Key Performance Indicators Overall customer satisfaction and awareness related to designated therapeutic area products programs and reimbursement support. Education of key customers in therapeutic area offices (i.e. specialists, billing staff, reimbursement staff) in order to assist with therapeutic area products integration and improve patient access in a manner consistent and compliant with company policies and requirements. Ensure customers on assigned target list and within assigned geography are aware of and know how to utilize available programs to support therapeutic area products access for patients. Adherence with NPC policies, laws and regulations. EducationBachelor's Degree required. Business and/or biological science education preferred. Advanced degree preferred. Minimum Requirements 5+ Years of experience in pharmaceuticals / biotech industry focused in Patient Services, Market Access, Sales, and/or account management. With 2 of those years being in a Patient Services practice support role for a specialty product(s). Experience working with highly complex practices and/or health systems to establish access and acquisition pathways. Strategic account management experience using a proactive approach to anticipate access hurdles impacting accounts and patient access. Deep expertise and experience integrating manufacturer-sponsored patient support programs. Experience with specialty products acquired through Specialty Pharmacy networks Knowledge of reimbursement pathways (specialty pharmacy, buy-and-bill, retail) Possess a strong understanding of Commercial payers, Medicare plans and state Medicaid in geographic region. Must live within assigned territory. Ability to travel and cover geography, at least 50% travel required, based on geography and territory / targeting make up. Driving is an essential function of this role, meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Division US Business Unit Universal Hierarchy Node Location USA State Field, US Site Field Non-Sales (USA) Company / Legal Entity U014 (FCRS = US014) Novartis Pharmaceuticals Corporation Alternative Location 1 Albany (New York), New York, USA Alternative Location 2 Boston (Massachusetts), Massachusetts, USA Alternative Location 3 Manchester (New Hampshire), New Hampshire, USA
Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 4000 people from over 68 different nationalities across our four Belfast offices. We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients. You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast's iconic Titanic Quarter. Citi Global Markets provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes (Commodities, Equities, Rates, Spread Products) and currencies, providing us with an unmatched ability to meet the needs of our clients. Markets Governance & Control works with the Markets businesses and functions including Compliance, Operational Risk and Internal Audit, to support identification, evaluation and management of operational and compliance risks in Markets Sales and Trading businesses. The 1st Line of Defence (1LOD) Markets Controls Testing team is part of Markets Governance & Control, and is responsible for execution of a comprehensive, risk-based programme of control testing covering all Markets businesses globally. The primary mission of the 1LOD Markets Controls Testing team is to support Management in its continuous monitoring of its control framework and residual risk profiles, thereby supporting responsible provision of financial services to clients and effective risk management for the firm. The Global Markets Control Testing Programme Head leads and directs a team of approximately 40 controls testing professionals responsible for supporting the above responsibilities, with breadth and depth on control testing planning and execution. This position reports to the Global Markets Control Testing Programme Head, within the Markets Governance & Control Team; and is a strategic- and execution-oriented leadership role accountable for end-to-end control testing of controls owned by the Markets Front Office - which includes scoping, execution management, results reporting and providing remedial control advice to senior Markets stakeholders. Excellent management and communication skills are required to negotiate internally, frequently at a senior level. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas. Accountable for controls testing results and advising business and function partners regarding control execution. Necessitates a degree of responsibility over technical strategy. Responsible for supporting the Global Markets Control Testing Programme Head on handling staff management issues, including resource management and allocation of work within the team/project. Responsibilities: Work with Management on governance andthe facilitation of the execution of the Manager Control Assessment (MCA,i.e Risk & Control Self-Assessment) as required by the MCA Standard including the assessment andappropriate approval of risk associated with business changes. Accountable for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory. Ensure the identification of issue root cause, partnering with control and processowners to recommend holistic corrective actions and improvements, provide check andchallenge to ensure appropriate escalation in according with Issue Management and Escalation Policies. Direct teams in the implementation of the Lessons Learned Policy, including monitoring of control breaches anddissemination and learnings across other business units for process improvement to limit theoccurrence of similar future events and where similar risk exposure might exist. Support management in the review and challenge process, within the FLUs, on the effective design and management ofcontrols to mitigate risks as required by the Control Standards, including implementation andoperation, conducting the control monitoring, handling deficiencies, and escalating issues forresolution. With management, direct teams on the timeliness, accuracy and completeness of the MCA through controls prior to theexecution of a process (QC). Assess, with management, the adherence to the MCA Standard through controls after the execution of a process (QA). Assist management in exercising control over Operational and Compliance Risk in accordance with established Policy requirements. Help management allocate resource to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures. Assess, with management, Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable). Take ownership to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements. Responsible that adequate governance and training are in place to support management of Risk profiles. Assess, with management, the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable). Support management on operational risk scenario analysis and stress testing for Operational Risk Capital requirements. Be responsible of risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable). Take ownership to ensure that risk and control responsibilities and accountabilities are embedded within FLUs, including providing training and leading by example. Assist management in guiding and influencing standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management. Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business. Qualifications: Relevant experience within Risk and Control/ Markets. Familiarity with 3rd party risk models. Consistently demonstrates clear and concise written and verbal communication skills SQL, Perl or Python, Matlab or R, Excel VBA. Database administrator experience is a plus. Education: Bachelor's/University degree, Master's degree preferred. What we'll provide you: By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Risk Management Job Family: Business Risk & Control Time Type: Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . . click apply for full job details
Jul 23, 2025
Full time
Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 4000 people from over 68 different nationalities across our four Belfast offices. We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients. You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast's iconic Titanic Quarter. Citi Global Markets provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes (Commodities, Equities, Rates, Spread Products) and currencies, providing us with an unmatched ability to meet the needs of our clients. Markets Governance & Control works with the Markets businesses and functions including Compliance, Operational Risk and Internal Audit, to support identification, evaluation and management of operational and compliance risks in Markets Sales and Trading businesses. The 1st Line of Defence (1LOD) Markets Controls Testing team is part of Markets Governance & Control, and is responsible for execution of a comprehensive, risk-based programme of control testing covering all Markets businesses globally. The primary mission of the 1LOD Markets Controls Testing team is to support Management in its continuous monitoring of its control framework and residual risk profiles, thereby supporting responsible provision of financial services to clients and effective risk management for the firm. The Global Markets Control Testing Programme Head leads and directs a team of approximately 40 controls testing professionals responsible for supporting the above responsibilities, with breadth and depth on control testing planning and execution. This position reports to the Global Markets Control Testing Programme Head, within the Markets Governance & Control Team; and is a strategic- and execution-oriented leadership role accountable for end-to-end control testing of controls owned by the Markets Front Office - which includes scoping, execution management, results reporting and providing remedial control advice to senior Markets stakeholders. Excellent management and communication skills are required to negotiate internally, frequently at a senior level. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas. Accountable for controls testing results and advising business and function partners regarding control execution. Necessitates a degree of responsibility over technical strategy. Responsible for supporting the Global Markets Control Testing Programme Head on handling staff management issues, including resource management and allocation of work within the team/project. Responsibilities: Work with Management on governance andthe facilitation of the execution of the Manager Control Assessment (MCA,i.e Risk & Control Self-Assessment) as required by the MCA Standard including the assessment andappropriate approval of risk associated with business changes. Accountable for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory. Ensure the identification of issue root cause, partnering with control and processowners to recommend holistic corrective actions and improvements, provide check andchallenge to ensure appropriate escalation in according with Issue Management and Escalation Policies. Direct teams in the implementation of the Lessons Learned Policy, including monitoring of control breaches anddissemination and learnings across other business units for process improvement to limit theoccurrence of similar future events and where similar risk exposure might exist. Support management in the review and challenge process, within the FLUs, on the effective design and management ofcontrols to mitigate risks as required by the Control Standards, including implementation andoperation, conducting the control monitoring, handling deficiencies, and escalating issues forresolution. With management, direct teams on the timeliness, accuracy and completeness of the MCA through controls prior to theexecution of a process (QC). Assess, with management, the adherence to the MCA Standard through controls after the execution of a process (QA). Assist management in exercising control over Operational and Compliance Risk in accordance with established Policy requirements. Help management allocate resource to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures. Assess, with management, Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable). Take ownership to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements. Responsible that adequate governance and training are in place to support management of Risk profiles. Assess, with management, the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable). Support management on operational risk scenario analysis and stress testing for Operational Risk Capital requirements. Be responsible of risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable). Take ownership to ensure that risk and control responsibilities and accountabilities are embedded within FLUs, including providing training and leading by example. Assist management in guiding and influencing standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management. Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business. Qualifications: Relevant experience within Risk and Control/ Markets. Familiarity with 3rd party risk models. Consistently demonstrates clear and concise written and verbal communication skills SQL, Perl or Python, Matlab or R, Excel VBA. Database administrator experience is a plus. Education: Bachelor's/University degree, Master's degree preferred. What we'll provide you: By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Risk Management Job Family: Business Risk & Control Time Type: Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . . click apply for full job details
Job Title : Financial Support Officer Location: Warrington Based 2-3 days per week in the office. It is expected to be office-based during the first few weeks of onboarding. Salary: On application Hours: Monday to Friday 9 am to 5 pm Benefits: An inclusive culture with a friendly, family-like atmosphere Generous holiday allowance plus a day off for your birthday Pension employer contribution of 10% Access to BenefitsHub with a wide range of employee discounts and perks on brands, restaurants, holidays, and "away" days Comprehensive health and wellbeing support including private medical insurance, digital GP 24/7, dental cover, health assessments, income protection, critical illness insurance, and death in service Employee Assistance Programme for confidential support Cycle2work Scheme to help you stay active and save Generous maternity, paternity, and paid carers leave Charity Day to give back to the community About our Client: Our client is a challenger bank on a mission to become the best in their category. Only launching less than 10 years ago, they have been recognised for their trusted products and innovation, winning 28 awards and counting. With a focus on Equality, Diversity, and Inclusion, they've increased women in senior positions from 1 in 5 to 1 in 3. Following probation, our client offers varied training opportunities for you to grow and develop your skill set. Hard work does not go unnoticed as our client has a discretionary bonus scheme. They throw events including a summer party, Christmas celebrations, and activities like sporting events and quiz nights for team bonding. About the Financial Support Officer: This is an exciting opportunity for a Financial Support Officer to join the Collections and Recoveries team in Warrington. The main purpose of the role is to manage early arrears and minimise losses for the banks, whilst adhering to TCF values. Responsibilities of Financial Support Officer: Play a key role in maintaining best-in-class customer service, ensuring that complaints and expressions of dissatisfaction are minimised Own the early arrears contact strategy, taking proactive steps to action and record interactions effectively while following up on customer call-back requests as needed Support the Collections & Recoveries team in managing early arrears and minimising losses for the Bank Logging and responding to complaints, handling inbound and outbound calls with professionalism, and demonstrating empathy when required Updating system records accurately and factually, identifying customer vulnerabilities, and escalating cases where appropriate. Undertake various ad hoc tasks to support the wider aims of the department and the Bank Offering customers appropriate financial guidance and signposting to ensure they receive the necessary support Experience required for Loan Administrator: Experience in banking/financial services Ability to set priorities and work productively and independently. Receptive to change and an agent for change Previous experience within a customer support role Understanding of and expertise in Treating Customers Fairly Understanding of and expertise in dealing with vulnerable customers. Strong interpersonal and communication skills. Extremely well organised; accurate, attention to detail and able to meet tight deadlines. Team player, flexible and adaptable. Trusting Stellar Select: At Stellar Select, our commitment goes beyond recruitment; it's about crafting experiences that elevate your career journey. We take pride in delivering excellent services to our candidates and always going the extra mile to ensure your success. Our foundation is built on openness and transparency. We believe in clear communication with everyone we work with, fostering an environment of trust, honesty and fairness. Embark on your career journey with confidence, knowing that our services are designed with your success in mind. Here's what our complimentary service includes: Expert Consultants: We are your allies, dedicated to understanding your goals and guiding you toward success. Industry Expertise: Benefit from our in-depth knowledge of the industry, providing you with insights that set you apart in your career. 1-2-1 Experience Discussion: Your experiences matter. Engage in personalised discussions about your journey and how it aligns with the job role. Interview Preparation: Step into interviews with confidence. We provide thorough preparation to ensure you shine in every interaction. Negotiation of Job Offers: We'll manage the negotiations on your behalf, aiming for offers that align with your expectations. Market Insights: Stay informed with the financial market insights that empower you to make informed career decisions. Recruitment Process Updates: No more uncertainty. We keep you in the loop with regular updates on your recruitment process. Matching to Other Roles: Your journey doesn't end with one opportunity. We explore matches to other roles based on your experience and interests. Referral Programs: Spread the word and be rewarded. For more information regarding the role of Financial Support Officer please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC
Jul 23, 2025
Full time
Job Title : Financial Support Officer Location: Warrington Based 2-3 days per week in the office. It is expected to be office-based during the first few weeks of onboarding. Salary: On application Hours: Monday to Friday 9 am to 5 pm Benefits: An inclusive culture with a friendly, family-like atmosphere Generous holiday allowance plus a day off for your birthday Pension employer contribution of 10% Access to BenefitsHub with a wide range of employee discounts and perks on brands, restaurants, holidays, and "away" days Comprehensive health and wellbeing support including private medical insurance, digital GP 24/7, dental cover, health assessments, income protection, critical illness insurance, and death in service Employee Assistance Programme for confidential support Cycle2work Scheme to help you stay active and save Generous maternity, paternity, and paid carers leave Charity Day to give back to the community About our Client: Our client is a challenger bank on a mission to become the best in their category. Only launching less than 10 years ago, they have been recognised for their trusted products and innovation, winning 28 awards and counting. With a focus on Equality, Diversity, and Inclusion, they've increased women in senior positions from 1 in 5 to 1 in 3. Following probation, our client offers varied training opportunities for you to grow and develop your skill set. Hard work does not go unnoticed as our client has a discretionary bonus scheme. They throw events including a summer party, Christmas celebrations, and activities like sporting events and quiz nights for team bonding. About the Financial Support Officer: This is an exciting opportunity for a Financial Support Officer to join the Collections and Recoveries team in Warrington. The main purpose of the role is to manage early arrears and minimise losses for the banks, whilst adhering to TCF values. Responsibilities of Financial Support Officer: Play a key role in maintaining best-in-class customer service, ensuring that complaints and expressions of dissatisfaction are minimised Own the early arrears contact strategy, taking proactive steps to action and record interactions effectively while following up on customer call-back requests as needed Support the Collections & Recoveries team in managing early arrears and minimising losses for the Bank Logging and responding to complaints, handling inbound and outbound calls with professionalism, and demonstrating empathy when required Updating system records accurately and factually, identifying customer vulnerabilities, and escalating cases where appropriate. Undertake various ad hoc tasks to support the wider aims of the department and the Bank Offering customers appropriate financial guidance and signposting to ensure they receive the necessary support Experience required for Loan Administrator: Experience in banking/financial services Ability to set priorities and work productively and independently. Receptive to change and an agent for change Previous experience within a customer support role Understanding of and expertise in Treating Customers Fairly Understanding of and expertise in dealing with vulnerable customers. Strong interpersonal and communication skills. Extremely well organised; accurate, attention to detail and able to meet tight deadlines. Team player, flexible and adaptable. Trusting Stellar Select: At Stellar Select, our commitment goes beyond recruitment; it's about crafting experiences that elevate your career journey. We take pride in delivering excellent services to our candidates and always going the extra mile to ensure your success. Our foundation is built on openness and transparency. We believe in clear communication with everyone we work with, fostering an environment of trust, honesty and fairness. Embark on your career journey with confidence, knowing that our services are designed with your success in mind. Here's what our complimentary service includes: Expert Consultants: We are your allies, dedicated to understanding your goals and guiding you toward success. Industry Expertise: Benefit from our in-depth knowledge of the industry, providing you with insights that set you apart in your career. 1-2-1 Experience Discussion: Your experiences matter. Engage in personalised discussions about your journey and how it aligns with the job role. Interview Preparation: Step into interviews with confidence. We provide thorough preparation to ensure you shine in every interaction. Negotiation of Job Offers: We'll manage the negotiations on your behalf, aiming for offers that align with your expectations. Market Insights: Stay informed with the financial market insights that empower you to make informed career decisions. Recruitment Process Updates: No more uncertainty. We keep you in the loop with regular updates on your recruitment process. Matching to Other Roles: Your journey doesn't end with one opportunity. We explore matches to other roles based on your experience and interests. Referral Programs: Spread the word and be rewarded. For more information regarding the role of Financial Support Officer please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC
Our client is an ambitious accounting practice seeing tremendous growth in its client base. Based in Edinburgh, they offer digital accounting consultancy, training, payroll and virtual finance team services. Our client has seen a significant and sustained increase in client numbers over the last 24 months. As this is set to continue, they are now looking to add support to their payroll team and are recruiting for a motivated individual to support their delivery in this crucial service area. They are a living wage employer, seeking B-Corp status and live their values Being Good Humans, Beyond Ordinary and Courageous Common Sense daily. This is a fantastic opportunity for a keen, motivated candidate to develop a career in payroll. There are strong prospects to advance within the practice, taking on responsibility for looking after clients and to supervise the work of more junior staff as candidates advance in their studies and experience. Responsibilities Payroll Tasks: Process payroll for client employees accurately and promptly, following internal processes, controls and procedures. Deal with new starters, leavers, and salary adjustments. Calculation of statutory pay and leave. Management of holiday records where required. Preparation of manual calculations to check your work. Ensure required submissions are made to HMRC and pension providers. Manage processing of payment files, where required. To liaise with clients and their employees, providing information as required. Preparation of payroll journals and other ad-hoc reporting requirements as directed by the Payroll Manager. Administrative: Accurate filing and record keeping. Preparation and maintenance of process maps. To assist the team with the smooth running of the practice, to include answering the telephone, dealing with queries and other administrative tasks, as required. Purpose Driven: Participate in company fundraising and volunteering activities. Support our client s carbon reduction activities. Who They re Looking For The ideal candidate should have completed the CIPP Payroll Technician qualification or equivalent and have at least 1-2 years of payroll experience. To be considered, candidates should be able to demonstrate: An understanding of payroll routines, and to demonstrate understanding of auto-enrolment legislation. An extremely focused with a strong attention to detail and a highly organised approach. Enthusiasm to learn and motivation to commit to ongoing training. An understanding of the importance of confidentiality and ethical behaviour. The ability to communicate effectively with clients. This is a vital area of our client s delivery and requires frequent and effective communication. The ability to work independently and productively. Support for the purpose and mission of our client. In addition, candidates may also be able to demonstrate: Familiarity with payroll software including Brightpay and Xero. Experience with pension platforms including Smart Pensions, Nest, Penfold and Peoples Pension. A solid understanding of Excel. What You Can Expect: A salary band of between £26,750 and £31,000 FTE, reviewed at least annually. A profit share scheme which shares 15% of company net profits between the team. The opportunity to earn referral bonuses and testimonial awards. 28 days holiday plus additional days for your birthday, 2 wellness days a year, length of service, plus time off for moving house. Private medical insurance ( ). CPD budget provided annually to support your ongoing training ( ). Flexible working conditions Hours and location to suit you ( ). Regular 121s with your Line Manager, 6 monthly reviews and an agreed progression pathway to support your career goals. Exposure to very varied client work and a lovely team to work with. Regular team socials Monthly potluck lunches, a busy social calendar and the opportunity to attend awards events and conferences. ( ) Following an initial probation period. Please APPLY NOW through our client s dedicated recruitment process which includes a couple of assessments to ensure they are a good fit for each other.
Jul 23, 2025
Full time
Our client is an ambitious accounting practice seeing tremendous growth in its client base. Based in Edinburgh, they offer digital accounting consultancy, training, payroll and virtual finance team services. Our client has seen a significant and sustained increase in client numbers over the last 24 months. As this is set to continue, they are now looking to add support to their payroll team and are recruiting for a motivated individual to support their delivery in this crucial service area. They are a living wage employer, seeking B-Corp status and live their values Being Good Humans, Beyond Ordinary and Courageous Common Sense daily. This is a fantastic opportunity for a keen, motivated candidate to develop a career in payroll. There are strong prospects to advance within the practice, taking on responsibility for looking after clients and to supervise the work of more junior staff as candidates advance in their studies and experience. Responsibilities Payroll Tasks: Process payroll for client employees accurately and promptly, following internal processes, controls and procedures. Deal with new starters, leavers, and salary adjustments. Calculation of statutory pay and leave. Management of holiday records where required. Preparation of manual calculations to check your work. Ensure required submissions are made to HMRC and pension providers. Manage processing of payment files, where required. To liaise with clients and their employees, providing information as required. Preparation of payroll journals and other ad-hoc reporting requirements as directed by the Payroll Manager. Administrative: Accurate filing and record keeping. Preparation and maintenance of process maps. To assist the team with the smooth running of the practice, to include answering the telephone, dealing with queries and other administrative tasks, as required. Purpose Driven: Participate in company fundraising and volunteering activities. Support our client s carbon reduction activities. Who They re Looking For The ideal candidate should have completed the CIPP Payroll Technician qualification or equivalent and have at least 1-2 years of payroll experience. To be considered, candidates should be able to demonstrate: An understanding of payroll routines, and to demonstrate understanding of auto-enrolment legislation. An extremely focused with a strong attention to detail and a highly organised approach. Enthusiasm to learn and motivation to commit to ongoing training. An understanding of the importance of confidentiality and ethical behaviour. The ability to communicate effectively with clients. This is a vital area of our client s delivery and requires frequent and effective communication. The ability to work independently and productively. Support for the purpose and mission of our client. In addition, candidates may also be able to demonstrate: Familiarity with payroll software including Brightpay and Xero. Experience with pension platforms including Smart Pensions, Nest, Penfold and Peoples Pension. A solid understanding of Excel. What You Can Expect: A salary band of between £26,750 and £31,000 FTE, reviewed at least annually. A profit share scheme which shares 15% of company net profits between the team. The opportunity to earn referral bonuses and testimonial awards. 28 days holiday plus additional days for your birthday, 2 wellness days a year, length of service, plus time off for moving house. Private medical insurance ( ). CPD budget provided annually to support your ongoing training ( ). Flexible working conditions Hours and location to suit you ( ). Regular 121s with your Line Manager, 6 monthly reviews and an agreed progression pathway to support your career goals. Exposure to very varied client work and a lovely team to work with. Regular team socials Monthly potluck lunches, a busy social calendar and the opportunity to attend awards events and conferences. ( ) Following an initial probation period. Please APPLY NOW through our client s dedicated recruitment process which includes a couple of assessments to ensure they are a good fit for each other.
Background Digital innovation is reshaping the insurance industry - We are making it happen. Charles Taylor InsureTech was established to help insurance businesses drive change through the delivery of technology-enabled solutions. We do not have a one-size-fits-all approach or prescriptive methodology. We work consultatively with our clients to revitalise their operations, reinvent established processes, and implement future-ready solutions that deliver measurable benefit and improve data-driven decision making. The Role We are seeking a versatile Microsoft Cloud & Desktop Leader to manage the design, deployment, and day-to-day operations of Microsoft Azure and Microsoft 365 (M365) solutions across a diverse managed services client base. This hybrid leadership role combines responsibility for cloud infrastructure, modern workplace services, and end-user computing under a unified technical and operational umbrella. You will lead two core delivery areas: Azure Cloud Services - including architecture, migration, automation, security, and cost optimization. Microsoft 365 & Modern Desktop Services - including Intune, Autopilot, Teams, Exchange Online, Windows endpoint management, and client support. This is both a hands-on and strategic role: you'll guide teams, engage directly with clients, lead critical projects, respond to escalations, and help evolve the company's Microsoft-focused service offerings. Your work will play a key role in ensuring scalable, secure, and efficient technology outcomes for our clients and internal teams. This role combines deep technical expertise with a strong service outcome mindset. You'll work hands-on with Azure, M365 & Hardware technologies, engaging in pre-sales efforts, supporting customer success, and contributing to the continual improvement of our Azure managed service portfolio. Your success in this position will directly impact our clients' cloud journeys and our ability to deliver high-quality, efficient, and future-proof solutions. Key Responsibilities Technical Strategy & Architecture Define and oversee cloud and desktop service architecture across Azure and M365 environments. Align client solutions with best practices for scalability, security, and cost-efficiency. Lead modernization efforts including cloud migrations, hybrid identity, and desktop transformation. Azure Cloud Services Leadership Monitor cloud environments using Azure Monitor, Log Analytics, and Advisor. Manage cloud migrations from on-premises or other platforms to Azure. Support multi-tenant Azure operations 3. Microsoft 365 & Endpoint Management Oversee management and optimization of Microsoft 365 services: Exchange Online, Teams, SharePoint, OneDrive, and Defender. Lead modern endpoint management using Intune, Autopilot, and Azure AD Join. Automate endpoint provisioning, updates, and compliance using PowerShell and Endpoint Manager. Ensure secure, consistent user experience across Windows 11 devices. 4. Client Engagement & Service Delivery Serve as a technical advisor to clients and internal leadership teams. Lead onboarding and transformation initiatives for new and existing clients. Ensure all services meet SLA targets and quality benchmarks across both cloud and desktop functions. Manage escalations, complex incidents, and major technical issues across both platforms. 5. Security, Governance & Compliance Implement cloud and endpoint security policies, access controls, and threat protections. Ensure regulatory compliance through secure cloud configurations and monitoring. Oversee device encryption, MFA, DLP, and Conditional Access policies for endpoint and cloud environments. 6. Team Leadership & Development Lead and mentor teams of Azure engineers, M365 administrators, and desktop support specialists. Manage resourcing, workloads, and shift schedules across cloud and end-user support functions. Conduct regular 1:1s, technical training sessions, and career development planning. Promote knowledge sharing, documentation, and process maturity within the team. 7. Service Innovation & Improvement Continuously evaluate new Microsoft technologies and service models to improve efficiency and client value. Help evolve internal service catalogs, automation frameworks, and standard operating procedures. Standardize repeatable delivery patterns for deployments, onboarding, and optimization projects. Required Skills Excellent leadership, team management, and coaching skills. Strong organizational, time management, and communication abilities. Service-oriented mindset with focus on client satisfaction and operational excellence. Capable of balancing hands-on execution with strategic oversight. Why join Charles Taylor InsureTech? The Charles Taylor InsureTech team blends hands-on insurance expertise with fresh thinking from the worlds of technology consulting, financial services, ecommerce and beyond. As a newly established business which is part of Charles Taylor Plc, we combine the agility of a start up with the security and scale of a corporate. The result is a pragmatic-yet-pioneering approach that we've used to help clients reimagine central market systems, launch self-service digital insurance products, automate regulatory reporting requirements and more. We are very proud of the fact that nine out of ten of our people recommend Charles Taylor as a place to work. We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business. We are very committed to ensuring our people are given continuous learning and development.As well as structured induction programmes and job training, we provide study support for relevant professional qualifications and have a Core Learning & Development Curriculum. Charles Taylor is a fun and inclusive place to work where people are truly valued and encouraged to enjoy a host of social and sporting activities available. Quiz nights, tennis tournaments, football matches and a range of other events take place throughout the year Equal Opportunity Employer Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.
Jul 23, 2025
Full time
Background Digital innovation is reshaping the insurance industry - We are making it happen. Charles Taylor InsureTech was established to help insurance businesses drive change through the delivery of technology-enabled solutions. We do not have a one-size-fits-all approach or prescriptive methodology. We work consultatively with our clients to revitalise their operations, reinvent established processes, and implement future-ready solutions that deliver measurable benefit and improve data-driven decision making. The Role We are seeking a versatile Microsoft Cloud & Desktop Leader to manage the design, deployment, and day-to-day operations of Microsoft Azure and Microsoft 365 (M365) solutions across a diverse managed services client base. This hybrid leadership role combines responsibility for cloud infrastructure, modern workplace services, and end-user computing under a unified technical and operational umbrella. You will lead two core delivery areas: Azure Cloud Services - including architecture, migration, automation, security, and cost optimization. Microsoft 365 & Modern Desktop Services - including Intune, Autopilot, Teams, Exchange Online, Windows endpoint management, and client support. This is both a hands-on and strategic role: you'll guide teams, engage directly with clients, lead critical projects, respond to escalations, and help evolve the company's Microsoft-focused service offerings. Your work will play a key role in ensuring scalable, secure, and efficient technology outcomes for our clients and internal teams. This role combines deep technical expertise with a strong service outcome mindset. You'll work hands-on with Azure, M365 & Hardware technologies, engaging in pre-sales efforts, supporting customer success, and contributing to the continual improvement of our Azure managed service portfolio. Your success in this position will directly impact our clients' cloud journeys and our ability to deliver high-quality, efficient, and future-proof solutions. Key Responsibilities Technical Strategy & Architecture Define and oversee cloud and desktop service architecture across Azure and M365 environments. Align client solutions with best practices for scalability, security, and cost-efficiency. Lead modernization efforts including cloud migrations, hybrid identity, and desktop transformation. Azure Cloud Services Leadership Monitor cloud environments using Azure Monitor, Log Analytics, and Advisor. Manage cloud migrations from on-premises or other platforms to Azure. Support multi-tenant Azure operations 3. Microsoft 365 & Endpoint Management Oversee management and optimization of Microsoft 365 services: Exchange Online, Teams, SharePoint, OneDrive, and Defender. Lead modern endpoint management using Intune, Autopilot, and Azure AD Join. Automate endpoint provisioning, updates, and compliance using PowerShell and Endpoint Manager. Ensure secure, consistent user experience across Windows 11 devices. 4. Client Engagement & Service Delivery Serve as a technical advisor to clients and internal leadership teams. Lead onboarding and transformation initiatives for new and existing clients. Ensure all services meet SLA targets and quality benchmarks across both cloud and desktop functions. Manage escalations, complex incidents, and major technical issues across both platforms. 5. Security, Governance & Compliance Implement cloud and endpoint security policies, access controls, and threat protections. Ensure regulatory compliance through secure cloud configurations and monitoring. Oversee device encryption, MFA, DLP, and Conditional Access policies for endpoint and cloud environments. 6. Team Leadership & Development Lead and mentor teams of Azure engineers, M365 administrators, and desktop support specialists. Manage resourcing, workloads, and shift schedules across cloud and end-user support functions. Conduct regular 1:1s, technical training sessions, and career development planning. Promote knowledge sharing, documentation, and process maturity within the team. 7. Service Innovation & Improvement Continuously evaluate new Microsoft technologies and service models to improve efficiency and client value. Help evolve internal service catalogs, automation frameworks, and standard operating procedures. Standardize repeatable delivery patterns for deployments, onboarding, and optimization projects. Required Skills Excellent leadership, team management, and coaching skills. Strong organizational, time management, and communication abilities. Service-oriented mindset with focus on client satisfaction and operational excellence. Capable of balancing hands-on execution with strategic oversight. Why join Charles Taylor InsureTech? The Charles Taylor InsureTech team blends hands-on insurance expertise with fresh thinking from the worlds of technology consulting, financial services, ecommerce and beyond. As a newly established business which is part of Charles Taylor Plc, we combine the agility of a start up with the security and scale of a corporate. The result is a pragmatic-yet-pioneering approach that we've used to help clients reimagine central market systems, launch self-service digital insurance products, automate regulatory reporting requirements and more. We are very proud of the fact that nine out of ten of our people recommend Charles Taylor as a place to work. We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business. We are very committed to ensuring our people are given continuous learning and development.As well as structured induction programmes and job training, we provide study support for relevant professional qualifications and have a Core Learning & Development Curriculum. Charles Taylor is a fun and inclusive place to work where people are truly valued and encouraged to enjoy a host of social and sporting activities available. Quiz nights, tennis tournaments, football matches and a range of other events take place throughout the year Equal Opportunity Employer Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.
THE COMPANY Sorion designs and manufactures bespoke guided assembly, collaborative robotics, and end of line test systems to a range of industry sectors: automotive, aerospace, warehousing and manufacturing. When you join our team, you will be working for prestigious clients you will know including the likes of Aston Martin, Bentley, Dyson, Jaguar Land Rover and Lamborghini, and many more diverse companies. THE ROLE A fantastic opportunity to join an established and growing company located near the centre of Birmingham. Sorion is looking for a well-rounded IT Administrator to implement, document, maintain and provide support for the IT network at Sorion to maintain availability and performance. Secondary functions include implementation and configuration of IT systems and software as part of our products and services; and assisting with IT support and preventative maintenance for our customers systems in conjunction with our technical support team. KEY RESPONSIBILITIES Administering the IT infrastructure of our medium-sized tech-based company Defining and administering Windows Server based Systems, Azure, Microsoft Office (365) and SQL Server on both physical and virtual servers Applying the requirements of ISO 27001 with an awareness of Cyber Essentials General support of office-based users and VPN administration for remote working Hands on network installation Assisting with IT support and preventative maintenance for our customers systems LOCATION AND COMMITMENTS This is a permanent role based in our Birmingham office (outside the Clean Air Zone) with occasional onsite customer visits across the UK. This role may require the occasional working outside normal hours, as swapping out servers and network kit during the day would hamper the operation of the business. QUALIFICATIONS AND EDUCATION REQUIREMENTS Computing Orientated Degree or Equivalent MSCE / MCP / CCNA preferred but not essential Time served will also be taken into consideration, as experience is viewed as important PREFERRED SKILLS / EXPERIENCE Hyper-V Web site administration Version control e.g. TortoiseSVN Veeam Backup Draytek / D-Link hardware Level 1 IT helpdesk support Requirements of OT vs IT What we offer At Sorion, your growth is central to our success. You would be joining a company where you re encouraged to excel and contribute to teams and projects from day one. Here is why we love working at Sorion and we hope you will enjoy it too: Work with a talented and friendly team of engineers Innovative approaches and new technologies Prestigious clients and projects Ongoing training and development Healthcare plan with 24/7 online GP access Pension scheme Competitive salary We have Friday afternoons off Ample free car parking Walking distance to Birmingham City Centre Social events
Jul 23, 2025
Full time
THE COMPANY Sorion designs and manufactures bespoke guided assembly, collaborative robotics, and end of line test systems to a range of industry sectors: automotive, aerospace, warehousing and manufacturing. When you join our team, you will be working for prestigious clients you will know including the likes of Aston Martin, Bentley, Dyson, Jaguar Land Rover and Lamborghini, and many more diverse companies. THE ROLE A fantastic opportunity to join an established and growing company located near the centre of Birmingham. Sorion is looking for a well-rounded IT Administrator to implement, document, maintain and provide support for the IT network at Sorion to maintain availability and performance. Secondary functions include implementation and configuration of IT systems and software as part of our products and services; and assisting with IT support and preventative maintenance for our customers systems in conjunction with our technical support team. KEY RESPONSIBILITIES Administering the IT infrastructure of our medium-sized tech-based company Defining and administering Windows Server based Systems, Azure, Microsoft Office (365) and SQL Server on both physical and virtual servers Applying the requirements of ISO 27001 with an awareness of Cyber Essentials General support of office-based users and VPN administration for remote working Hands on network installation Assisting with IT support and preventative maintenance for our customers systems LOCATION AND COMMITMENTS This is a permanent role based in our Birmingham office (outside the Clean Air Zone) with occasional onsite customer visits across the UK. This role may require the occasional working outside normal hours, as swapping out servers and network kit during the day would hamper the operation of the business. QUALIFICATIONS AND EDUCATION REQUIREMENTS Computing Orientated Degree or Equivalent MSCE / MCP / CCNA preferred but not essential Time served will also be taken into consideration, as experience is viewed as important PREFERRED SKILLS / EXPERIENCE Hyper-V Web site administration Version control e.g. TortoiseSVN Veeam Backup Draytek / D-Link hardware Level 1 IT helpdesk support Requirements of OT vs IT What we offer At Sorion, your growth is central to our success. You would be joining a company where you re encouraged to excel and contribute to teams and projects from day one. Here is why we love working at Sorion and we hope you will enjoy it too: Work with a talented and friendly team of engineers Innovative approaches and new technologies Prestigious clients and projects Ongoing training and development Healthcare plan with 24/7 online GP access Pension scheme Competitive salary We have Friday afternoons off Ample free car parking Walking distance to Birmingham City Centre Social events
University of North Calorina Pembroke
Pembroke, Dyfed
Associate Vice Chancellor for Faculty Affairs - 104 Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button. If you would like tobookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link. Please see Special Instructions for more details. This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process. UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings. Position Information Division Division Academic Affairs Department Department Academic Affairs Dept Working Title Working Title Associate Vice Chancellor for Faculty Affairs Vacancy Type Vacancy Type Exempt Professional Staff (EPS) Min T/E Requirements An earned doctorate and credentials that support appointment at the rank of full professor. A minimum of seven (7) years of progressively responsible administrative experience in higher education, ideally including service as a department chair, dean, or assistant/associate provost. Demonstrated expertise in faculty personnel matters, institutional policy, and academic leadership. Excellent interpersonal, communication, and organizational skills. Proven ability to manage multiple priorities and projects in a dynamic and fast-paced environment. Strong commitment to shared governance, equity, and institutional integrity. FTE FTE 1 Recruitment Range Recruitment Range Commensurate with Education and Experience Anticipated Hiring Range Anticipated Hiring Range Commensurate with Education and Experience Position # Position # 104 FLSA Status FLSA Status Exempt Months per year Months per year 12 Primary Purpose of Organization Unit The division of academic affairs plans, implements and assesses the university's academic program. About UNC Pembroke Founded in 1887, the University of North Carolina at Pembroke is a regional public university committed to excellence in teaching, learning, and student success. Originally established to educate American Indian teachers, UNCP has grown into a dynamic, inclusive institution that serves students from across the state, the nation, and the world. Located in the rural southeastern region of North Carolina, the university plays a unique role in providing access to higher education and contributing to regional economic and cultural development. With a strong emphasis on personalized education and community engagement, UNCP proudly embodies the spirit of opportunity, service, and academic innovation. Located in southeastern North Carolina, Pembroke offers a high quality of life in a temperate climate with a low cost of living. The university is situated within easy driving distance of several major destinations-just 90 minutes from the beautiful beaches of the Atlantic coast, less than two hours from Raleigh, and close to Fayetteville and Charlotte. The region offers a mix of cultural, recreational, and outdoor activities, including hiking, kayaking, historic sites, and vibrant local festivals. With a welcoming community Pembroke is an ideal setting for professionals seeking balance between impactful academic leadership and quality of life. For full consideration, applicants should submit a cover letter, curriculum vitae, and the names and contact information of three professional references. Review of applications will begin immediately and continue until the position is filled. Primary Purpose of Position The University of North Carolina at Pembroke invites applications and nominations for the position of Associate Vice Chancellor for Faculty Affairs. This is a senior-level administrative role reporting directly to the Provost and Vice Chancellor for Academic Affairs. As such, the AVC provides counsel to the Provost and acts with delegated authority to manage the day-to-day operations of the Office of the Provost. The Associate Vice Chancellor for Faculty Affairs ( AVC ) provides strategic leadership and administrative oversight for all matters related to faculty personnel, development, policy, and academic operations. The AVC works collaboratively with academic leadership across campus to ensure the effective implementation of faculty policies and to foster a supportive and high-performing academic environment aligned with institutional goals. Job Description Under the direction of the provost, the Associate Vice Chancellor for Faculty Affairs is responsible for the oversight of all operations, policies and procedures related to full and part time faculty. As such, the Associate Vice Chancellor oversees faculty hiring, evaluation, personnel actions and appeals/grievances, professional development, workload monitoring and implementation of the academic curriculum. The Associate Vice Chancellor for Faculty Affairs works in collaboration with all members of the division of Academic Affairs to develop and maintain a high-quality academic program and ensure student success. The Associate Vice Chancellor for Faculty Affairs serves as a member of the Provost's Cabinet providing advice and council as requested. The AVC has supervisory responsibility for areas germane to the academic program. The Associate Vice Chancellor for Faculty Affairs represents Academic Affairs on committees and task forces as defined by institutional policy or as directed by the provost. S/He works with members of the Office of the Provost to maintain a professional environment, ensure accurate and timely communication to campus constituents, and ensures implementation of the academic strategic plan. Regularly attend events as a representative of the Office of the Provost (includes nights and weekends). Other duties may be determined by the Provost and Vice Chancellor for Academic Affairs. Primary Responsibilities Include: Leadership of faculty professional development initiatives, including orientation, ongoing training, and leadership development for department chairs and academic administrators. Oversight of faculty hiring, evaluation, promotion, tenure, post-tenure review, and related personnel processes, in compliance with institutional, UNC System, and state policies. Administration of policies related to faculty appeals, grievances, and disciplinary procedures. Oversight of key academic units including Online Learning, Research and Sponsored Programs, Institutional Research, and the Office of the Registrar. Strategic collaboration with deans and campus leaders to manage academic staffing plans, course scheduling, and faculty workload reporting. Liaison to Faculty Senate and campus committees on issues pertaining to faculty affairs. Administration of faculty-related systems and technologies, including digital portfolios (e.g., Interfolio) and course evaluation platforms. Responsibility for the publication and ongoing maintenance of the UNCP Faculty Handbook. Regular representation of the Office of the Provost at institutional functions and academic events. Management Preference Experience with faculty governance structures and academic policy development. Familiarity with UNC System regulations and The Code. Proficiency with academic technologies, institutional data systems, and strategic planning processes. Lic or Certification required by statute or regulation This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process. UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities . click apply for full job details
Jul 23, 2025
Full time
Associate Vice Chancellor for Faculty Affairs - 104 Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button. If you would like tobookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link. Please see Special Instructions for more details. This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process. UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings. Position Information Division Division Academic Affairs Department Department Academic Affairs Dept Working Title Working Title Associate Vice Chancellor for Faculty Affairs Vacancy Type Vacancy Type Exempt Professional Staff (EPS) Min T/E Requirements An earned doctorate and credentials that support appointment at the rank of full professor. A minimum of seven (7) years of progressively responsible administrative experience in higher education, ideally including service as a department chair, dean, or assistant/associate provost. Demonstrated expertise in faculty personnel matters, institutional policy, and academic leadership. Excellent interpersonal, communication, and organizational skills. Proven ability to manage multiple priorities and projects in a dynamic and fast-paced environment. Strong commitment to shared governance, equity, and institutional integrity. FTE FTE 1 Recruitment Range Recruitment Range Commensurate with Education and Experience Anticipated Hiring Range Anticipated Hiring Range Commensurate with Education and Experience Position # Position # 104 FLSA Status FLSA Status Exempt Months per year Months per year 12 Primary Purpose of Organization Unit The division of academic affairs plans, implements and assesses the university's academic program. About UNC Pembroke Founded in 1887, the University of North Carolina at Pembroke is a regional public university committed to excellence in teaching, learning, and student success. Originally established to educate American Indian teachers, UNCP has grown into a dynamic, inclusive institution that serves students from across the state, the nation, and the world. Located in the rural southeastern region of North Carolina, the university plays a unique role in providing access to higher education and contributing to regional economic and cultural development. With a strong emphasis on personalized education and community engagement, UNCP proudly embodies the spirit of opportunity, service, and academic innovation. Located in southeastern North Carolina, Pembroke offers a high quality of life in a temperate climate with a low cost of living. The university is situated within easy driving distance of several major destinations-just 90 minutes from the beautiful beaches of the Atlantic coast, less than two hours from Raleigh, and close to Fayetteville and Charlotte. The region offers a mix of cultural, recreational, and outdoor activities, including hiking, kayaking, historic sites, and vibrant local festivals. With a welcoming community Pembroke is an ideal setting for professionals seeking balance between impactful academic leadership and quality of life. For full consideration, applicants should submit a cover letter, curriculum vitae, and the names and contact information of three professional references. Review of applications will begin immediately and continue until the position is filled. Primary Purpose of Position The University of North Carolina at Pembroke invites applications and nominations for the position of Associate Vice Chancellor for Faculty Affairs. This is a senior-level administrative role reporting directly to the Provost and Vice Chancellor for Academic Affairs. As such, the AVC provides counsel to the Provost and acts with delegated authority to manage the day-to-day operations of the Office of the Provost. The Associate Vice Chancellor for Faculty Affairs ( AVC ) provides strategic leadership and administrative oversight for all matters related to faculty personnel, development, policy, and academic operations. The AVC works collaboratively with academic leadership across campus to ensure the effective implementation of faculty policies and to foster a supportive and high-performing academic environment aligned with institutional goals. Job Description Under the direction of the provost, the Associate Vice Chancellor for Faculty Affairs is responsible for the oversight of all operations, policies and procedures related to full and part time faculty. As such, the Associate Vice Chancellor oversees faculty hiring, evaluation, personnel actions and appeals/grievances, professional development, workload monitoring and implementation of the academic curriculum. The Associate Vice Chancellor for Faculty Affairs works in collaboration with all members of the division of Academic Affairs to develop and maintain a high-quality academic program and ensure student success. The Associate Vice Chancellor for Faculty Affairs serves as a member of the Provost's Cabinet providing advice and council as requested. The AVC has supervisory responsibility for areas germane to the academic program. The Associate Vice Chancellor for Faculty Affairs represents Academic Affairs on committees and task forces as defined by institutional policy or as directed by the provost. S/He works with members of the Office of the Provost to maintain a professional environment, ensure accurate and timely communication to campus constituents, and ensures implementation of the academic strategic plan. Regularly attend events as a representative of the Office of the Provost (includes nights and weekends). Other duties may be determined by the Provost and Vice Chancellor for Academic Affairs. Primary Responsibilities Include: Leadership of faculty professional development initiatives, including orientation, ongoing training, and leadership development for department chairs and academic administrators. Oversight of faculty hiring, evaluation, promotion, tenure, post-tenure review, and related personnel processes, in compliance with institutional, UNC System, and state policies. Administration of policies related to faculty appeals, grievances, and disciplinary procedures. Oversight of key academic units including Online Learning, Research and Sponsored Programs, Institutional Research, and the Office of the Registrar. Strategic collaboration with deans and campus leaders to manage academic staffing plans, course scheduling, and faculty workload reporting. Liaison to Faculty Senate and campus committees on issues pertaining to faculty affairs. Administration of faculty-related systems and technologies, including digital portfolios (e.g., Interfolio) and course evaluation platforms. Responsibility for the publication and ongoing maintenance of the UNCP Faculty Handbook. Regular representation of the Office of the Provost at institutional functions and academic events. Management Preference Experience with faculty governance structures and academic policy development. Familiarity with UNC System regulations and The Code. Proficiency with academic technologies, institutional data systems, and strategic planning processes. Lic or Certification required by statute or regulation This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process. UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities . click apply for full job details
Full-time (35 hours per week) or part-time hours considered Location: Leamington Spa Salary c£25,000 per annum We are working with a well-established, highly regarded, multi-office law firm who are looking to attract an experienced Legal Administrator or Legal Secretary to support their busy Conveyancing team in their Leamington Spa town centre office. This is a newly created role, due to sheer volume of business, so it s a key position within the team, who are very much waiting to welcome you. What s involved? Provision of administrative and secretarial duties, supporting a busy Conveyancing team. Typing of legal documents and correspondence Scanning post and allocating to fee earners electronically Assisting in maintaining client files Providing Conveyancing quotes and progressing files through to post-completion File closing and archiving Dealing with client enquiries and queries over the telephone and in person Providing updates to clients and estate agents Updating files on a legal case management system Who we re looking for: Suitable candidates are likely to have: Legal administration or legal secretarial experience Conveyancing experience (preferred but not essential) Experience of using a legal case management system Excellent client care skills Good organisational skills and attention to detail What s on offer? This is a permanent job which is offered on either a full-time or part-time basis. Core hours are 9am to 5pm Monday to Friday (35 hours per week). If you re interested in part time hours, please state hours required on application The role is offered with a fabulous range of benefits including: 23 days holiday (rising to 27) plus UK bank holidays 2 extra days paid leave over Christmas Your birthday off (from year two) Holiday buy/sell scheme (up to 5 additional days) Company sick pay and pension scheme Discounted legal fees Simply Health plan and Virtual GP access Life insurance 3x salary Full induction and ongoing training Supportive, collaborative team culture Community involvement and charity events Excellent career prospects Note: Salary is given as a guideline, in line with market rate, and will be wholly dependent on experience. The information above is correct to the best of our knowledge. For more information, please contact Tracey at Talentwise Solutions Legal Recruitment About Talentwise Solutions Legal Recruitment Talentwise Solutions Legal Recruitment is a family-run, boutique recruitment agency specialising in legal professional and legal support jobs throughout Coventry and Warwickshire, Birmingham and the Midlands. We offer a tailored service, to find the right role and the right cultural fit for our candidates, and rest assured we will never forward your CV to any firm without first gaining your consent. About Your Consultant Tracey is the Owner and Director of Talentwise Solutions Legal Recruitment, where her focus is on offering a prestigious, consultative, open, and honest service the way she believes recruitment should be! Tracey s passion for recruitment in the legal sector goes back over thirty years, and today it s stronger than ever. Tracey prides herself on her personalised approach to recruiting and will be on hand to guide you through every stage of the process from initial application through to job offer. You know your career is in great hands with Tracey s experience and expertise. Know anyone who might be interested ? We offer generous bonuses up to £500 for successful referrals. Conditions apply - contact us or view our website for details.
Jul 22, 2025
Full time
Full-time (35 hours per week) or part-time hours considered Location: Leamington Spa Salary c£25,000 per annum We are working with a well-established, highly regarded, multi-office law firm who are looking to attract an experienced Legal Administrator or Legal Secretary to support their busy Conveyancing team in their Leamington Spa town centre office. This is a newly created role, due to sheer volume of business, so it s a key position within the team, who are very much waiting to welcome you. What s involved? Provision of administrative and secretarial duties, supporting a busy Conveyancing team. Typing of legal documents and correspondence Scanning post and allocating to fee earners electronically Assisting in maintaining client files Providing Conveyancing quotes and progressing files through to post-completion File closing and archiving Dealing with client enquiries and queries over the telephone and in person Providing updates to clients and estate agents Updating files on a legal case management system Who we re looking for: Suitable candidates are likely to have: Legal administration or legal secretarial experience Conveyancing experience (preferred but not essential) Experience of using a legal case management system Excellent client care skills Good organisational skills and attention to detail What s on offer? This is a permanent job which is offered on either a full-time or part-time basis. Core hours are 9am to 5pm Monday to Friday (35 hours per week). If you re interested in part time hours, please state hours required on application The role is offered with a fabulous range of benefits including: 23 days holiday (rising to 27) plus UK bank holidays 2 extra days paid leave over Christmas Your birthday off (from year two) Holiday buy/sell scheme (up to 5 additional days) Company sick pay and pension scheme Discounted legal fees Simply Health plan and Virtual GP access Life insurance 3x salary Full induction and ongoing training Supportive, collaborative team culture Community involvement and charity events Excellent career prospects Note: Salary is given as a guideline, in line with market rate, and will be wholly dependent on experience. The information above is correct to the best of our knowledge. For more information, please contact Tracey at Talentwise Solutions Legal Recruitment About Talentwise Solutions Legal Recruitment Talentwise Solutions Legal Recruitment is a family-run, boutique recruitment agency specialising in legal professional and legal support jobs throughout Coventry and Warwickshire, Birmingham and the Midlands. We offer a tailored service, to find the right role and the right cultural fit for our candidates, and rest assured we will never forward your CV to any firm without first gaining your consent. About Your Consultant Tracey is the Owner and Director of Talentwise Solutions Legal Recruitment, where her focus is on offering a prestigious, consultative, open, and honest service the way she believes recruitment should be! Tracey s passion for recruitment in the legal sector goes back over thirty years, and today it s stronger than ever. Tracey prides herself on her personalised approach to recruiting and will be on hand to guide you through every stage of the process from initial application through to job offer. You know your career is in great hands with Tracey s experience and expertise. Know anyone who might be interested ? We offer generous bonuses up to £500 for successful referrals. Conditions apply - contact us or view our website for details.
Bennett and Game are currently looking for a skilled Fleet Administrator to join one of our longest standing clients in the Plant, Civilis and Haulage industries based out of their Ipswich branch. Within this role you'll join a close-knit Transport office team and have great support in successfully managing the company's fleet & compliance. You will be responsible for the day-to-day activities of issuing fuel cards, maintaining accurate fleet registers and processing penalty charges, along with coordinating vehicle logistics. Fleet Administrator - Job Overview Issuing new and replacement fuel cards and cancelling once notified of leavers and updating fuel card registers. Creating fuel reports for high drawings and premium fuel drawings. Updating Maintenance Planner, filing vehicle records, requesting vehicles documents from relevant service provider, filing defect reports, and updating vehicle files weekly / monthly for HGV's. Updating driver files weekly / monthly including tachographs and logbooks. Analysing various fleet reports and updating internal systems or advising the Fleet Management company. Actioning PCN's, NIP's as and when required through Fleet Management company and actioning payments / recharges as required. Analysing telematics system and reports for 170+ vehicles and updating allocations, groups etc. Action V5, Tax, driver allocation, adding to various systems, updating Fleet Management company, Internal Payroll and HR departments. Fleet Administrator - Job Requirements Proven knowledge of fleet, compliance and maintenance admin / documentation. Excellent Microsoft Office computer skills (e.g. Word, Excel, PowerPoint, e-mail). Able to plan, prioritise and meet tight deadlines, and the ability to deal with pressure in a professional manner. A diligent, conscientious, analytical approach Able to act on initiative, identify opportunities & proactive in putting forward ideas & solutions. High standard of administration skills. Fleet Administrator - Salary & Package Salary 27-30k DOE Monday - Friday 8:30 - 17:30 25 days annual leave plus bank holidays, annual leave buy and sell scheme, and years' service entitlement increase. Cycle to Work Scheme, Birthday Bonus, Discount Portal, and Company Social Events, Saving Scheme and Life Assurance Enhanced Maternity, Paternity and Adoption leave Continuous growth opportunities and training. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Jul 21, 2025
Full time
Bennett and Game are currently looking for a skilled Fleet Administrator to join one of our longest standing clients in the Plant, Civilis and Haulage industries based out of their Ipswich branch. Within this role you'll join a close-knit Transport office team and have great support in successfully managing the company's fleet & compliance. You will be responsible for the day-to-day activities of issuing fuel cards, maintaining accurate fleet registers and processing penalty charges, along with coordinating vehicle logistics. Fleet Administrator - Job Overview Issuing new and replacement fuel cards and cancelling once notified of leavers and updating fuel card registers. Creating fuel reports for high drawings and premium fuel drawings. Updating Maintenance Planner, filing vehicle records, requesting vehicles documents from relevant service provider, filing defect reports, and updating vehicle files weekly / monthly for HGV's. Updating driver files weekly / monthly including tachographs and logbooks. Analysing various fleet reports and updating internal systems or advising the Fleet Management company. Actioning PCN's, NIP's as and when required through Fleet Management company and actioning payments / recharges as required. Analysing telematics system and reports for 170+ vehicles and updating allocations, groups etc. Action V5, Tax, driver allocation, adding to various systems, updating Fleet Management company, Internal Payroll and HR departments. Fleet Administrator - Job Requirements Proven knowledge of fleet, compliance and maintenance admin / documentation. Excellent Microsoft Office computer skills (e.g. Word, Excel, PowerPoint, e-mail). Able to plan, prioritise and meet tight deadlines, and the ability to deal with pressure in a professional manner. A diligent, conscientious, analytical approach Able to act on initiative, identify opportunities & proactive in putting forward ideas & solutions. High standard of administration skills. Fleet Administrator - Salary & Package Salary 27-30k DOE Monday - Friday 8:30 - 17:30 25 days annual leave plus bank holidays, annual leave buy and sell scheme, and years' service entitlement increase. Cycle to Work Scheme, Birthday Bonus, Discount Portal, and Company Social Events, Saving Scheme and Life Assurance Enhanced Maternity, Paternity and Adoption leave Continuous growth opportunities and training. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
An Opportunity Has Arisen for a Billing Assistant to join a well-established drainage and plumbing services company delivering responsive and efficient solutions to a diverse customer base. As a Billing Assistant, you will be supporting the billing function to ensure accurate invoicing and timely client communication. This full-time office based role offers benefits and a salary range of £25k - £28k for 37.5-hour work week. You Will Be Responsible For: Producing accurate invoices aligned with service agreements and job records Managing uploads and data entry within client billing portals Monitoring and resolving client billing queries and credit notes Coordinating with internal teams to ensure correct job-to-invoice information Maintaining billing records and schedules based on completed works Identifying and proposing improvements in billing procedures and systems What We Are Looking For Previously worked as a Billing Assistant, Billing Administrator, Accounts Assistant, Billing Coordinator, Accounts Receivable Assistant, Accounts Administrator, Sales Ledger Clerk or in a similar role. At least 2 years of experience in billing, accounts, or finance administration within a commercial or service-led environment Prior experience using client portals and invoicing systems Confidence in handling customer communication both over the phone and by email Comfortable using MS Excel Knowledge of Sage or equivalent software is advantageous What s on Offer Competitive salary On-site parking Regular company social events Referral programme Pension scheme Professional development and training tailored to your career growth 28 days annual leave including bank holidays, with potential for additional golden days Employee perks including discounts on retail and wellbeing services This is a fantastic opportunity to step into a valued finance role with clear potential for progression. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Jul 21, 2025
Full time
An Opportunity Has Arisen for a Billing Assistant to join a well-established drainage and plumbing services company delivering responsive and efficient solutions to a diverse customer base. As a Billing Assistant, you will be supporting the billing function to ensure accurate invoicing and timely client communication. This full-time office based role offers benefits and a salary range of £25k - £28k for 37.5-hour work week. You Will Be Responsible For: Producing accurate invoices aligned with service agreements and job records Managing uploads and data entry within client billing portals Monitoring and resolving client billing queries and credit notes Coordinating with internal teams to ensure correct job-to-invoice information Maintaining billing records and schedules based on completed works Identifying and proposing improvements in billing procedures and systems What We Are Looking For Previously worked as a Billing Assistant, Billing Administrator, Accounts Assistant, Billing Coordinator, Accounts Receivable Assistant, Accounts Administrator, Sales Ledger Clerk or in a similar role. At least 2 years of experience in billing, accounts, or finance administration within a commercial or service-led environment Prior experience using client portals and invoicing systems Confidence in handling customer communication both over the phone and by email Comfortable using MS Excel Knowledge of Sage or equivalent software is advantageous What s on Offer Competitive salary On-site parking Regular company social events Referral programme Pension scheme Professional development and training tailored to your career growth 28 days annual leave including bank holidays, with potential for additional golden days Employee perks including discounts on retail and wellbeing services This is a fantastic opportunity to step into a valued finance role with clear potential for progression. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Graduate Surveyor Award Winning consultancy Cambridge Up to £25,000-£30,000 Your new company Looking for an exciting new Graduate opportunity in the world of construction? We're thrilled to be working with an award-winning multi-disciplined consultancy in the heart of Cambridge, and they're on the hunt for a talented Graduate Surveyor to join their growing team. With over 80 years of experience in the industry, this consultancy offers a wide range of professional services, from chartered building & quantity surveying to project management, architecture & master planning, civil & structural engineering, mechanical & electrical engineering, sustainability, and health & safety. Their team values innovative ways of working and is always on the lookout for fresh ideas to expand their already extensive client base. Your new role As the new Graduate Surveyor, you'll be working alongside senior team members to develop briefs for your clients, assemble project delivery teams, and procure services to prepare and develop projects for planning submission/tender. You'll also be preparing successful, accurate tender and contract packages, and shadowing the tender process. With this role, you'll have the opportunity to act as the Employer's Agent, Client Representative, or Contract Administrator for the delivery of an exciting range of new build housing and mixed-use regeneration projects, with values ranging from £250k - £50m within Cambridge, surrounding counties, and North London. What you'll need to succeed You will be degree educated (or equivalent) with a RICS accredited course. You will be passionate about construction with good communication skills. What you'll get in return In return, you'll be joining a thriving and expanding team based in the centre of Cambridge, within walking distance to the train station and city centre. The consultancy prides itself on retaining its family values and takes care of its staff with training, mentoring, 1:1 coaching, support, and career progression. They'll also offer you full support to become a chartered RICS surveyor. You'll receive a range of benefits, including an excellent salary (£25,000 - £30,000), 24 days annual leave, contributory pension, life assurance, health and wellbeing initiatives, as well as a range of funded staff events. The team embraces true hybrid working, achieving a successful balance of home and office, with hours from 9am to 5pm Monday to Friday. What you need to do now If you're ready to take the next step in your career, click 'apply now' to submit your CV, or call Isobel Colville on for a confidential discussion on your career aspirations. Even if this job isn't quite right for you, we'd still love to chat about your next career move. If you know of anyone who may be interested in this role, please do let us know. As a token of our appreciation for any successful referrals, you will receive up to £250 in vouchers. #
Jul 19, 2025
Full time
Graduate Surveyor Award Winning consultancy Cambridge Up to £25,000-£30,000 Your new company Looking for an exciting new Graduate opportunity in the world of construction? We're thrilled to be working with an award-winning multi-disciplined consultancy in the heart of Cambridge, and they're on the hunt for a talented Graduate Surveyor to join their growing team. With over 80 years of experience in the industry, this consultancy offers a wide range of professional services, from chartered building & quantity surveying to project management, architecture & master planning, civil & structural engineering, mechanical & electrical engineering, sustainability, and health & safety. Their team values innovative ways of working and is always on the lookout for fresh ideas to expand their already extensive client base. Your new role As the new Graduate Surveyor, you'll be working alongside senior team members to develop briefs for your clients, assemble project delivery teams, and procure services to prepare and develop projects for planning submission/tender. You'll also be preparing successful, accurate tender and contract packages, and shadowing the tender process. With this role, you'll have the opportunity to act as the Employer's Agent, Client Representative, or Contract Administrator for the delivery of an exciting range of new build housing and mixed-use regeneration projects, with values ranging from £250k - £50m within Cambridge, surrounding counties, and North London. What you'll need to succeed You will be degree educated (or equivalent) with a RICS accredited course. You will be passionate about construction with good communication skills. What you'll get in return In return, you'll be joining a thriving and expanding team based in the centre of Cambridge, within walking distance to the train station and city centre. The consultancy prides itself on retaining its family values and takes care of its staff with training, mentoring, 1:1 coaching, support, and career progression. They'll also offer you full support to become a chartered RICS surveyor. You'll receive a range of benefits, including an excellent salary (£25,000 - £30,000), 24 days annual leave, contributory pension, life assurance, health and wellbeing initiatives, as well as a range of funded staff events. The team embraces true hybrid working, achieving a successful balance of home and office, with hours from 9am to 5pm Monday to Friday. What you need to do now If you're ready to take the next step in your career, click 'apply now' to submit your CV, or call Isobel Colville on for a confidential discussion on your career aspirations. Even if this job isn't quite right for you, we'd still love to chat about your next career move. If you know of anyone who may be interested in this role, please do let us know. As a token of our appreciation for any successful referrals, you will receive up to £250 in vouchers. #
Sales Administrator Permanent Based in Stockton Your new company Our client is seeking a proactive and detail-oriented Sales Administrator to join their dedicated team. This is a fantastic opportunity to become part of a supportive and dynamic environment, where your sales administrative expertise will play a vital role in ensuring the smooth delivery of training programmes and the efficient running of day-to-day operations. Your new role Ensure the efficient operation of sales and administrative processes in collaboration with the Sales and Service Coordinator.Follow established procedures and suggest improvements to enhance operational efficiency.Respond promptly and professionally to stakeholder enquiries and requirements.Monitor delegate arrivals and manage badge allocation.Support colleagues during external audits, including ISO 9001, ISO 45001, and other awarding body inspections.Build and maintain strong relationships with clients locally and nationally to support commercial growth.Use initiative to identify and pursue new business opportunities through market intelligence.Maintain accurate, timely, and appropriately shared records in line with data protection and confidentiality standards.Compile course calendars based on client needs and internal scheduling requirements.Handle commercially sensitive materials with a high level of confidentiality and security.Assist in maintaining and updating the customer database.Provide information, advice, and guidance to clients throughout their engagement with our services.Collaborate with the Sales and Support Coordinator to identify underperforming areas and promote relevant offerings.Conduct targeted tele-sales campaigns to meet monthly sales targets.Represent the organisation at face-to-face marketing events.Manage scheduling for instructors and associate instructors.Liaise with other departments within the wider group to cross-sell services.Work collaboratively with internal and external stakeholders to meet safety, financial, quality, and continuous improvement goals.Uphold high standards of health, safety, and housekeeping.Participate in team meetings and team-building activities.Maintain continuous professional development in line with industry standards.Safeguard the health, well-being, and safety of all students and staff, including vulnerable individuals, by following safeguarding policies and procedures.Promote equality, diversity, and inclusion for all students, staff, and visitors.Adhere to the Prevent Duty by identifying and reporting concerns related to radicalisation and promoting British values.Undertake any additional duties as required. What you'll need to succeed Experience of sales administration and customer relationship management in a commercial training environment Experience of sales order processing, payment handling and invoicing Commercial sales and negotiation skillsAbility to carry out market research and competitor analysis / benchmarking activitiesComputer literate to an excellent standard in a range of Microsoft packages Capable of correctly and accurately receiving and implementing written or verbal instructionsExcellent communication, negotiation and organisational skillsDemonstrates a commitment to delivering excellent service to delegates and employers. Ability to manage multiple priorities in a deadline-driven environment.Acts with integrity, confidentiality, and responsibility in all interactions.An understanding of Safeguarding and Prevent and a commitment to creating and maintaining a safe environment for all learnersLevel 2 Customer Service (or be prepared to work towards)Level 2 English and Maths (or be prepared to work towards) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 19, 2025
Full time
Sales Administrator Permanent Based in Stockton Your new company Our client is seeking a proactive and detail-oriented Sales Administrator to join their dedicated team. This is a fantastic opportunity to become part of a supportive and dynamic environment, where your sales administrative expertise will play a vital role in ensuring the smooth delivery of training programmes and the efficient running of day-to-day operations. Your new role Ensure the efficient operation of sales and administrative processes in collaboration with the Sales and Service Coordinator.Follow established procedures and suggest improvements to enhance operational efficiency.Respond promptly and professionally to stakeholder enquiries and requirements.Monitor delegate arrivals and manage badge allocation.Support colleagues during external audits, including ISO 9001, ISO 45001, and other awarding body inspections.Build and maintain strong relationships with clients locally and nationally to support commercial growth.Use initiative to identify and pursue new business opportunities through market intelligence.Maintain accurate, timely, and appropriately shared records in line with data protection and confidentiality standards.Compile course calendars based on client needs and internal scheduling requirements.Handle commercially sensitive materials with a high level of confidentiality and security.Assist in maintaining and updating the customer database.Provide information, advice, and guidance to clients throughout their engagement with our services.Collaborate with the Sales and Support Coordinator to identify underperforming areas and promote relevant offerings.Conduct targeted tele-sales campaigns to meet monthly sales targets.Represent the organisation at face-to-face marketing events.Manage scheduling for instructors and associate instructors.Liaise with other departments within the wider group to cross-sell services.Work collaboratively with internal and external stakeholders to meet safety, financial, quality, and continuous improvement goals.Uphold high standards of health, safety, and housekeeping.Participate in team meetings and team-building activities.Maintain continuous professional development in line with industry standards.Safeguard the health, well-being, and safety of all students and staff, including vulnerable individuals, by following safeguarding policies and procedures.Promote equality, diversity, and inclusion for all students, staff, and visitors.Adhere to the Prevent Duty by identifying and reporting concerns related to radicalisation and promoting British values.Undertake any additional duties as required. What you'll need to succeed Experience of sales administration and customer relationship management in a commercial training environment Experience of sales order processing, payment handling and invoicing Commercial sales and negotiation skillsAbility to carry out market research and competitor analysis / benchmarking activitiesComputer literate to an excellent standard in a range of Microsoft packages Capable of correctly and accurately receiving and implementing written or verbal instructionsExcellent communication, negotiation and organisational skillsDemonstrates a commitment to delivering excellent service to delegates and employers. Ability to manage multiple priorities in a deadline-driven environment.Acts with integrity, confidentiality, and responsibility in all interactions.An understanding of Safeguarding and Prevent and a commitment to creating and maintaining a safe environment for all learnersLevel 2 Customer Service (or be prepared to work towards)Level 2 English and Maths (or be prepared to work towards) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Our client is currently looking to recruit a Learning and Development Co-ordinator on an initial 3 month contract. Learning and Development Coordinator Birmingham - Hybrid £20 per hour umbrella We are looking for a Learning & Development Co-ordinator who s passionate about helping others grow and thrive. This is your chance to be part of a forward-thinking People & OD function that s shaping a learning culture grounded in equity, inclusivity, and personal development. Key Duties You ll play a key role in coordinating and supporting the planning, delivery, and evaluation of learning and development activities across the organisation. This includes: Managing and maintaining our Learning Management System Coordinating logistics for training programmes and learning pathways Supporting eLearning content creation and digital learning initiatives Acting as the first point of contact for L&D enquiries and processes Producing data-driven reports to inform decision-making Supporting onboarding by ensuring new joiners complete mandatory training Monitoring and tracking the L&D budget alongside key stakeholders Ensuring up-to-date L&D resources are accessible across platforms Who We re Looking For We re looking for someone who brings a blend of organisation, digital skills, stakeholder confidence, and a genuine passion for learning. You should have: Strong experience coordinating L&D activities and programmes Knowledge of adult learning principles, instructional design, and eLearning tools Confident use of Learning Management Systems (LMS), ideally as an administrator The ability to analyse data and create reports on training effectiveness Strong planning skills to manage multiple learning events An inclusive mindset that champions diversity in learning Experience in a fast-paced, change-driven environment will be beneficial, as well as the ability to build relationships across teams and manage competing priorities with confidence. This is a fantastic opportunity to join an established organisation with potential for contract extension and permanent opportunities.
Jul 18, 2025
Contractor
Our client is currently looking to recruit a Learning and Development Co-ordinator on an initial 3 month contract. Learning and Development Coordinator Birmingham - Hybrid £20 per hour umbrella We are looking for a Learning & Development Co-ordinator who s passionate about helping others grow and thrive. This is your chance to be part of a forward-thinking People & OD function that s shaping a learning culture grounded in equity, inclusivity, and personal development. Key Duties You ll play a key role in coordinating and supporting the planning, delivery, and evaluation of learning and development activities across the organisation. This includes: Managing and maintaining our Learning Management System Coordinating logistics for training programmes and learning pathways Supporting eLearning content creation and digital learning initiatives Acting as the first point of contact for L&D enquiries and processes Producing data-driven reports to inform decision-making Supporting onboarding by ensuring new joiners complete mandatory training Monitoring and tracking the L&D budget alongside key stakeholders Ensuring up-to-date L&D resources are accessible across platforms Who We re Looking For We re looking for someone who brings a blend of organisation, digital skills, stakeholder confidence, and a genuine passion for learning. You should have: Strong experience coordinating L&D activities and programmes Knowledge of adult learning principles, instructional design, and eLearning tools Confident use of Learning Management Systems (LMS), ideally as an administrator The ability to analyse data and create reports on training effectiveness Strong planning skills to manage multiple learning events An inclusive mindset that champions diversity in learning Experience in a fast-paced, change-driven environment will be beneficial, as well as the ability to build relationships across teams and manage competing priorities with confidence. This is a fantastic opportunity to join an established organisation with potential for contract extension and permanent opportunities.
Are you an experienced Private Client Solicitor with a particular interest in Probate? Do you want to work for a firm who genuinely care about their staff, have high quality work and offer THE best benefits package in Sussex? The successful Probate Manager or Private Client Solicitor will be responsible for (but not limited to): Manage and oversee probate cases Advise client on estate administration, inheritance tax and legal responsibilities for executors and administrators Apply for grants of probate through the probate registry Interpret Wills and advise on the distribution of assets Handle intestacy cases Distribute estate assets Managing and mentoring junior staff Liaise with third parties (e.g. HMRC, banks, estate agents etc.) Keep up to date with changes in probate law and tax legislation The successful Probate Manager or Private Client Solicitor will join a fun and friendly environment where you will enjoy regular 1-2-1s with Partners and senior managers; on-going training and development and have a clear career path. You will be supported by excellent Paralegal/Legal Assistant support and enjoy working in beautiful offices just outside of Brighton. To be considered, the successful Probate Manager or Private Client Solicitor will offer the following background/skill set: Be a qualified Solicitor with at least 3 years PQE Demonstrate solid technical knowledge relating to Probate law within England and Wales Be a keen team player Ideally to have managed/mentored junior staff (not essential) Be client centric with excellent communication skills Along with a generous salary (which is regularly reviewed), there is a bonus structure and a benefits package which includes (but is not limited to): Private medical insurance Long-term sickness/injury cover, ensuring that up to 75% of salary is paid for up to 5 years Death in service Pension Annual health checks, flu vaccinations Regular staff parties and events - there is a dedicated social committee in place Local discounts Legal discounts Parking space etc. The successful Probate Manager or Private Client Solicitor will be able to work on a hybrid basis (maximum 2 days working from home) and part-time applications may be considered. If you think this might be your next step, please get in touch today! GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at (url removed)
Jul 18, 2025
Full time
Are you an experienced Private Client Solicitor with a particular interest in Probate? Do you want to work for a firm who genuinely care about their staff, have high quality work and offer THE best benefits package in Sussex? The successful Probate Manager or Private Client Solicitor will be responsible for (but not limited to): Manage and oversee probate cases Advise client on estate administration, inheritance tax and legal responsibilities for executors and administrators Apply for grants of probate through the probate registry Interpret Wills and advise on the distribution of assets Handle intestacy cases Distribute estate assets Managing and mentoring junior staff Liaise with third parties (e.g. HMRC, banks, estate agents etc.) Keep up to date with changes in probate law and tax legislation The successful Probate Manager or Private Client Solicitor will join a fun and friendly environment where you will enjoy regular 1-2-1s with Partners and senior managers; on-going training and development and have a clear career path. You will be supported by excellent Paralegal/Legal Assistant support and enjoy working in beautiful offices just outside of Brighton. To be considered, the successful Probate Manager or Private Client Solicitor will offer the following background/skill set: Be a qualified Solicitor with at least 3 years PQE Demonstrate solid technical knowledge relating to Probate law within England and Wales Be a keen team player Ideally to have managed/mentored junior staff (not essential) Be client centric with excellent communication skills Along with a generous salary (which is regularly reviewed), there is a bonus structure and a benefits package which includes (but is not limited to): Private medical insurance Long-term sickness/injury cover, ensuring that up to 75% of salary is paid for up to 5 years Death in service Pension Annual health checks, flu vaccinations Regular staff parties and events - there is a dedicated social committee in place Local discounts Legal discounts Parking space etc. The successful Probate Manager or Private Client Solicitor will be able to work on a hybrid basis (maximum 2 days working from home) and part-time applications may be considered. If you think this might be your next step, please get in touch today! GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at (url removed)
Please ensure you complete an application directly via the GAP Group website Our team is the best in the industry - is it time for you to join us? The Role: GAP Pump & Power Services Division provide advice, servicing, maintenance and repair for generators, dewatering & sewerage pump applications. This includes a large range of hoses, settlement tanks and water processing solutions. As the first point of contact at our depots, the Hire & Sales Coordinator (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group. A typical day for the Pumps & Power depot HSC will include: Processing all hire desk administration including customer and supplier queries Managing a variety of small and national account orders in a fast-paced environment Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities Interacting with sales and workshop teams to deliver bespoke pumps solutions to our customers Resolving customer complaints and supplier issues efficiently Successful applicants should demonstrate the following: Previous experience working within a high-volume hire desk role is desirable however full training would be provided Excellent customer service skills Effective communicator with strong organisational skills and attention to detail Proficient IT skills with working knowledge of MS Office including Outlook and Excel Strong team player with the ability to work to own initiative Although a hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest. From one division, GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as a staff social fund and loyalty holidays. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally. Benefits include: Competitive salary and bonus scheme Up to 25 days annual leave plus bank holidays The option to buy up to 5 days additional leave Contributory Pension Scheme Life Assurance Employee Welfare Fund (Company-funded social events) Cycle to Work Scheme Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab) So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we'll take it from there. GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Jul 17, 2025
Full time
Please ensure you complete an application directly via the GAP Group website Our team is the best in the industry - is it time for you to join us? The Role: GAP Pump & Power Services Division provide advice, servicing, maintenance and repair for generators, dewatering & sewerage pump applications. This includes a large range of hoses, settlement tanks and water processing solutions. As the first point of contact at our depots, the Hire & Sales Coordinator (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group. A typical day for the Pumps & Power depot HSC will include: Processing all hire desk administration including customer and supplier queries Managing a variety of small and national account orders in a fast-paced environment Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities Interacting with sales and workshop teams to deliver bespoke pumps solutions to our customers Resolving customer complaints and supplier issues efficiently Successful applicants should demonstrate the following: Previous experience working within a high-volume hire desk role is desirable however full training would be provided Excellent customer service skills Effective communicator with strong organisational skills and attention to detail Proficient IT skills with working knowledge of MS Office including Outlook and Excel Strong team player with the ability to work to own initiative Although a hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest. From one division, GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as a staff social fund and loyalty holidays. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally. Benefits include: Competitive salary and bonus scheme Up to 25 days annual leave plus bank holidays The option to buy up to 5 days additional leave Contributory Pension Scheme Life Assurance Employee Welfare Fund (Company-funded social events) Cycle to Work Scheme Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab) So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we'll take it from there. GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
