Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable. IRC UK IRC UK is part of the IRC global network, which has its headquarters in New York and London. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The purpose of the role The Mass Market team s mission is to inspire the UK public to financially support the IRC to help people impacted by conflict and disaster. The purpose of this role is to support the Director, Mass Markets by implementing the Retention strategy in order to generate long-term sustainable growth, cultivate a loyal and engaged donor base and maximise net revenue. As Retention Marketing Manager, you will be responsible for annual operational planning and delivery across for the retention programme, including for emergency appeals. You will work closely with the Director, Mass Markets to create and manage significant annual budgets, ensuring return on investment is maximised at all times. Supported by the Retention Marketing Executive, you will oversee all campaign activity, ensuring that it meets the strategic objectives and financial goals of the department. You will be part of a department focused on excellence, with significant opportunity to lead on change and drive impact and growth. Key accountabilities Strategy and planning Support the Director, Mass Markets in the development and delivery of the retention strategy and priorities Identify, scope and deliver new and innovative opportunities that advance the retention strategy Manage retention operational planning, including leading annual, quarterly and monthly planning sessions, defining key deliverables and ensuring all activity supports the aims of the retention strategy Manage the monitoring and reporting framework to track performance against strategic objectives Identify and brief support requirements with internal and external partners in order to maximise activity and ensure the smooth running of back-office operations Build, manage and distribute a detailed marketing plan (refreshed quarterly) in line with strategic priorities and objectives, ensuring activities are co-ordinated, integrated and maximised with other Mass Market UK teams. Budget management Manage segments of the annual budgeting and quarterly reforecasting process, identifying opportunities for savings, additional investment, or budget reallocation Focus on maximising return on investment at all times, and make suggestions for contingency action as necessary to achieve budgeted income target Lead on tracking and reconciling retention income and expenditure budget lines, providing variance reporting to support the Director, Mass Markets regular financial reporting Campaign management Oversee, plan and deliver multi-channel revenue and engagement campaigns, including emergencies, ensuring all activity is designed to inspire and engage supporters Oversee the design and implementation of customer journeys across all segments and products, in order to increase loyalty, average value and product holdings Lead the development and management of the mid-level portfolio, including regular communications, donor events, and identification and development of prospects into active donating advocates of the IRC Oversee work to ensure it is completed to standard, on time and within budget and act as overflow support during peak times, such as emergencies Work closely with equivalent team members in other national markets (i.e. Korea, Germany, Sweden, US) and the Mass Market support team to ensure all activity is coordinated and maximised Insight, analysis and data management Work closely with the Analytics team to identify and manage analytics requirements and to draw actionable insights from performance data Oversee and sign off detailed end of campaign reports, ensuring all relevant information is documented and used to inform future activity Monitor day-to-day metrics, identifying and acting on performance issues and opportunities Leadership and management Line manage and develop the Retention Marketing Executive(s), ensuring performance objectives are managed throughout the year and opportunities for training, development and progression are identified and prioritised Work closely with other team members to increase connection across Mass Markets, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation Manage day-to-day relationships with external suppliers, ensuring performance is to standard and opportunities to drive value for money from existing and new suppliers are identified, and supporting with the preparation of quarterly business reviews, as required General Keep up to date with the sector developments in individual giving to ensure IRC is at the forefront of fundraising developments Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator and ICO. Ensure all fundraising and marketing is ethical, effective and supporter centric This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during an emergency appeal Undertake any other additional tasks as requested by the Director, Mass Markets Person specification Experience: Experience and understanding of Individual Giving and retention programmes, with a proven track record of successfully delivering revenue and engagement activities across multiple channels Experience of line management Experience and understanding of creative process and relationship with brand identity through different channels and audiences Experience of operational planning and campaign management Experience of working in a fast-paced, high performing team Experience working for a centralised, international organisation would be an advantage Skills, Knowledge and Qualifications Understanding of cash and recurring revenue business models Proven experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive campaign and programme performance Driven and proactive with a solutions-based approach Excellent verbal and written English and the ability to produce high-quality reports Commercially minded, with the ability to balance both long-term and short-term activity and objectives Excellent IT skills across Microsoft Office (Word, Excel, PowerPoint and Outlook) Numerate with excellent data analysis and interpretation skills, ideally with understanding of analytical software such as PowerBI Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload Strong interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels Language Skills: English (fluent). No other languages necessary.
Aug 29, 2025
Full time
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable. IRC UK IRC UK is part of the IRC global network, which has its headquarters in New York and London. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The purpose of the role The Mass Market team s mission is to inspire the UK public to financially support the IRC to help people impacted by conflict and disaster. The purpose of this role is to support the Director, Mass Markets by implementing the Retention strategy in order to generate long-term sustainable growth, cultivate a loyal and engaged donor base and maximise net revenue. As Retention Marketing Manager, you will be responsible for annual operational planning and delivery across for the retention programme, including for emergency appeals. You will work closely with the Director, Mass Markets to create and manage significant annual budgets, ensuring return on investment is maximised at all times. Supported by the Retention Marketing Executive, you will oversee all campaign activity, ensuring that it meets the strategic objectives and financial goals of the department. You will be part of a department focused on excellence, with significant opportunity to lead on change and drive impact and growth. Key accountabilities Strategy and planning Support the Director, Mass Markets in the development and delivery of the retention strategy and priorities Identify, scope and deliver new and innovative opportunities that advance the retention strategy Manage retention operational planning, including leading annual, quarterly and monthly planning sessions, defining key deliverables and ensuring all activity supports the aims of the retention strategy Manage the monitoring and reporting framework to track performance against strategic objectives Identify and brief support requirements with internal and external partners in order to maximise activity and ensure the smooth running of back-office operations Build, manage and distribute a detailed marketing plan (refreshed quarterly) in line with strategic priorities and objectives, ensuring activities are co-ordinated, integrated and maximised with other Mass Market UK teams. Budget management Manage segments of the annual budgeting and quarterly reforecasting process, identifying opportunities for savings, additional investment, or budget reallocation Focus on maximising return on investment at all times, and make suggestions for contingency action as necessary to achieve budgeted income target Lead on tracking and reconciling retention income and expenditure budget lines, providing variance reporting to support the Director, Mass Markets regular financial reporting Campaign management Oversee, plan and deliver multi-channel revenue and engagement campaigns, including emergencies, ensuring all activity is designed to inspire and engage supporters Oversee the design and implementation of customer journeys across all segments and products, in order to increase loyalty, average value and product holdings Lead the development and management of the mid-level portfolio, including regular communications, donor events, and identification and development of prospects into active donating advocates of the IRC Oversee work to ensure it is completed to standard, on time and within budget and act as overflow support during peak times, such as emergencies Work closely with equivalent team members in other national markets (i.e. Korea, Germany, Sweden, US) and the Mass Market support team to ensure all activity is coordinated and maximised Insight, analysis and data management Work closely with the Analytics team to identify and manage analytics requirements and to draw actionable insights from performance data Oversee and sign off detailed end of campaign reports, ensuring all relevant information is documented and used to inform future activity Monitor day-to-day metrics, identifying and acting on performance issues and opportunities Leadership and management Line manage and develop the Retention Marketing Executive(s), ensuring performance objectives are managed throughout the year and opportunities for training, development and progression are identified and prioritised Work closely with other team members to increase connection across Mass Markets, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation Manage day-to-day relationships with external suppliers, ensuring performance is to standard and opportunities to drive value for money from existing and new suppliers are identified, and supporting with the preparation of quarterly business reviews, as required General Keep up to date with the sector developments in individual giving to ensure IRC is at the forefront of fundraising developments Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator and ICO. Ensure all fundraising and marketing is ethical, effective and supporter centric This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during an emergency appeal Undertake any other additional tasks as requested by the Director, Mass Markets Person specification Experience: Experience and understanding of Individual Giving and retention programmes, with a proven track record of successfully delivering revenue and engagement activities across multiple channels Experience of line management Experience and understanding of creative process and relationship with brand identity through different channels and audiences Experience of operational planning and campaign management Experience of working in a fast-paced, high performing team Experience working for a centralised, international organisation would be an advantage Skills, Knowledge and Qualifications Understanding of cash and recurring revenue business models Proven experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive campaign and programme performance Driven and proactive with a solutions-based approach Excellent verbal and written English and the ability to produce high-quality reports Commercially minded, with the ability to balance both long-term and short-term activity and objectives Excellent IT skills across Microsoft Office (Word, Excel, PowerPoint and Outlook) Numerate with excellent data analysis and interpretation skills, ideally with understanding of analytical software such as PowerBI Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload Strong interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels Language Skills: English (fluent). No other languages necessary.
European Sales Manager - CASE Location: UK or Belgium Reports to: Global Business Manager Europe Travel: Frequent travel across UK, Benelux, Germany, and Italy (23 days every two weeks) Working: Home based role when not travelling with regular visits to regional office About the Role We are seeking a dynamic, results-driven European Sales Manager to join our clients growing team click apply for full job details
Aug 29, 2025
Full time
European Sales Manager - CASE Location: UK or Belgium Reports to: Global Business Manager Europe Travel: Frequent travel across UK, Benelux, Germany, and Italy (23 days every two weeks) Working: Home based role when not travelling with regular visits to regional office About the Role We are seeking a dynamic, results-driven European Sales Manager to join our clients growing team click apply for full job details
Your Profile Strong sales experience, ideally in plumbing, HVAC, or facility services Well-connected within the UK construction or building services industry Established relationships with installers, contractors, or facility managers Comfortable with extensive UK travel and occasional visits to the German headquarters Self-motivated, reliable, and technically curious, eager to grow the companys UK pre click apply for full job details
Aug 29, 2025
Full time
Your Profile Strong sales experience, ideally in plumbing, HVAC, or facility services Well-connected within the UK construction or building services industry Established relationships with installers, contractors, or facility managers Comfortable with extensive UK travel and occasional visits to the German headquarters Self-motivated, reliable, and technically curious, eager to grow the companys UK pre click apply for full job details
European Sales Manager - CASE Location: UK or Belgium Reports to: Global Business Manager Europe Travel: Frequent travel across UK, Benelux, Germany, and Italy (23 days every two weeks) Working: Home based role when not travelling with regular visits to regional office About the Role We are seeking a dynamic, results-driven European Sales Manager to join our clients growing team click apply for full job details
Aug 28, 2025
Full time
European Sales Manager - CASE Location: UK or Belgium Reports to: Global Business Manager Europe Travel: Frequent travel across UK, Benelux, Germany, and Italy (23 days every two weeks) Working: Home based role when not travelling with regular visits to regional office About the Role We are seeking a dynamic, results-driven European Sales Manager to join our clients growing team click apply for full job details
European Sales Manager - CASE Location: UK or Belgium Reports to: Global Business Manager Europe Travel: Frequent travel across UK, Benelux, Germany, and Italy (23 days every two weeks) Working: Home based role when not travelling with regular visits to regional office About the Role We are seeking a dynamic, results-driven European Sales Manager to join our clients growing team click apply for full job details
Aug 28, 2025
Full time
European Sales Manager - CASE Location: UK or Belgium Reports to: Global Business Manager Europe Travel: Frequent travel across UK, Benelux, Germany, and Italy (23 days every two weeks) Working: Home based role when not travelling with regular visits to regional office About the Role We are seeking a dynamic, results-driven European Sales Manager to join our clients growing team click apply for full job details
Kitchen Designer Location : Reading, UK Company : Elements Kitchens Ltd Are you an experienced kitchen designer who thrives on creating stunning spaces and exceeding sales goals? Elements Kitchens is expanding, and we re looking for a talented designer to join our growing team. About Us: We re a family-run business with 30 years of experience in the kitchen design industry. Based in Reading, we ve built our reputation on customer satisfaction and recommendations. With a focus on delivering exceptional kitchens from German and Italian designs to British and handmade ranges we re continually investing in our team and our offering. Our state-of-the-art showroom is one of the best in the UK, giving you an incredible environment to showcase your designs and win clients over. The Role: As a Kitchen Designer at Elements Kitchens, your focus will be on designing and selling beautiful, functional kitchens that meet our clients unique needs. With the support of a consultation booking team and project managers, you ll have the freedom to focus on what you do best designing and selling, while consistently earning commission. Design kitchens: Using SMART and ArtiCad software (experience is helpful but not essential we ll train you). Sell with confidence: Build relationships with clients and guide them through the design and sales process. Collaborate with a dedicated team: Project managers will handle the installation, allowing you to focus on hitting your sales targets. Who We re Looking For: We re looking for a designer with a proven track record in kitchen sales, someone who knows how to connect with clients and create designs that leave a lasting impression. You should have an eye for detail, be comfortable using design software (or willing to learn), and be proactive in exceeding sales targets. Experienced designer: Ideally, you have experience with SMART and ArtiCad software, but we re happy to train the right person. Sales-driven: You have a successful history of hitting sales targets and delivering excellent client experiences. Client-focused: You re able to build strong relationships and guide clients smoothly from consultation to sale. What We Offer: Competitive base salary with uncapped commission and monthly bonuses for hitting targets. 25 days holiday + bank holidays to recharge. Full support team: Consultation bookings handled for you and a dedicated Project Manager Access to premium kitchen ranges from German, Italian, British, and handmade brands. Why Join Us? At Elements Kitchens, we believe in supporting our designers to be their best. We provide everything you need to succeed, from leads and consultation bookings to project management. Plus, you ll have access to one of the best kitchen showrooms in the UK, making it easy to impress your clients. Ready to Join Us? If you re a creative designer with a passion for sales and a proven track record, we d love to hear from you! Join our team and help us continue to deliver stunning kitchen designs for our clients.
Aug 25, 2025
Full time
Kitchen Designer Location : Reading, UK Company : Elements Kitchens Ltd Are you an experienced kitchen designer who thrives on creating stunning spaces and exceeding sales goals? Elements Kitchens is expanding, and we re looking for a talented designer to join our growing team. About Us: We re a family-run business with 30 years of experience in the kitchen design industry. Based in Reading, we ve built our reputation on customer satisfaction and recommendations. With a focus on delivering exceptional kitchens from German and Italian designs to British and handmade ranges we re continually investing in our team and our offering. Our state-of-the-art showroom is one of the best in the UK, giving you an incredible environment to showcase your designs and win clients over. The Role: As a Kitchen Designer at Elements Kitchens, your focus will be on designing and selling beautiful, functional kitchens that meet our clients unique needs. With the support of a consultation booking team and project managers, you ll have the freedom to focus on what you do best designing and selling, while consistently earning commission. Design kitchens: Using SMART and ArtiCad software (experience is helpful but not essential we ll train you). Sell with confidence: Build relationships with clients and guide them through the design and sales process. Collaborate with a dedicated team: Project managers will handle the installation, allowing you to focus on hitting your sales targets. Who We re Looking For: We re looking for a designer with a proven track record in kitchen sales, someone who knows how to connect with clients and create designs that leave a lasting impression. You should have an eye for detail, be comfortable using design software (or willing to learn), and be proactive in exceeding sales targets. Experienced designer: Ideally, you have experience with SMART and ArtiCad software, but we re happy to train the right person. Sales-driven: You have a successful history of hitting sales targets and delivering excellent client experiences. Client-focused: You re able to build strong relationships and guide clients smoothly from consultation to sale. What We Offer: Competitive base salary with uncapped commission and monthly bonuses for hitting targets. 25 days holiday + bank holidays to recharge. Full support team: Consultation bookings handled for you and a dedicated Project Manager Access to premium kitchen ranges from German, Italian, British, and handmade brands. Why Join Us? At Elements Kitchens, we believe in supporting our designers to be their best. We provide everything you need to succeed, from leads and consultation bookings to project management. Plus, you ll have access to one of the best kitchen showrooms in the UK, making it easy to impress your clients. Ready to Join Us? If you re a creative designer with a passion for sales and a proven track record, we d love to hear from you! Join our team and help us continue to deliver stunning kitchen designs for our clients.
We're looking for a Senior Regional Service Engineer to join a dedicated service team, where you'll play a key role in upholding the brand and delivering outstanding service to customers. This is a hands on, field based role, focused on the service and repair of industrial and municipal cleaning equipment. You'll be representing a globally respected company with a strong customer-first approach. Location Requirements To ensure efficient coverage, candidates must be based in South East London - ideally around Tower Hamlets, West Ham, or nearby areas. Key Responsibilities for the Senior Engineer Maintain and repair a wide range of cleaning equipment to a high standard Diagnose faults and complete accurate service reports and records Liaise with the Regional Service Manager and Scheduler to manage daily activities Manage van stock and parts levels in line with customer requirements Support and coach others as part of your team Identify potential sales leads and pass them to the relevant team Maintain strong customer relationships with a professional, proactive attitude What You'll Need Experience in electrical, mechanical, hydraulic, pneumatic, diesel-powered equipment Municipal, FLT, plant hire, HGV, or agricultural machinery experience is ideal Confidence working independently in the field and supporting others Good IT and organisational skills Full UK driving licence and willingness to travel (including occasional overnight stays) Passport preferred for potential training in Germany What's in it for You Starting salary: 38,760, rising to 40,000 after probation OTE approx. 50,000+ with overtime London weighting included Fully expensed van (optional private use) All tools provided 25 days holiday + bank holidays + your birthday off Pension scheme, health plan, sick pay, critical illness cover End of year discretionary bonus Staff discounts and plenty of social events Career development in a supportive and innovative environment Training & Onboarding New starters follow a detailed 12 week training plan, including factory led courses, electrical and pressure washer modules, and support using company systems. You'll be paired with experienced engineers and receive ongoing development throughout your time.
Aug 24, 2025
Full time
We're looking for a Senior Regional Service Engineer to join a dedicated service team, where you'll play a key role in upholding the brand and delivering outstanding service to customers. This is a hands on, field based role, focused on the service and repair of industrial and municipal cleaning equipment. You'll be representing a globally respected company with a strong customer-first approach. Location Requirements To ensure efficient coverage, candidates must be based in South East London - ideally around Tower Hamlets, West Ham, or nearby areas. Key Responsibilities for the Senior Engineer Maintain and repair a wide range of cleaning equipment to a high standard Diagnose faults and complete accurate service reports and records Liaise with the Regional Service Manager and Scheduler to manage daily activities Manage van stock and parts levels in line with customer requirements Support and coach others as part of your team Identify potential sales leads and pass them to the relevant team Maintain strong customer relationships with a professional, proactive attitude What You'll Need Experience in electrical, mechanical, hydraulic, pneumatic, diesel-powered equipment Municipal, FLT, plant hire, HGV, or agricultural machinery experience is ideal Confidence working independently in the field and supporting others Good IT and organisational skills Full UK driving licence and willingness to travel (including occasional overnight stays) Passport preferred for potential training in Germany What's in it for You Starting salary: 38,760, rising to 40,000 after probation OTE approx. 50,000+ with overtime London weighting included Fully expensed van (optional private use) All tools provided 25 days holiday + bank holidays + your birthday off Pension scheme, health plan, sick pay, critical illness cover End of year discretionary bonus Staff discounts and plenty of social events Career development in a supportive and innovative environment Training & Onboarding New starters follow a detailed 12 week training plan, including factory led courses, electrical and pressure washer modules, and support using company systems. You'll be paired with experienced engineers and receive ongoing development throughout your time.
Role:- Vehicle Technician Location:- Slough Salary:- 38,000 - 49,000 per annum We are looking to recruit a Vehicle Technician for a German Prestige Dealership in the Slough area, offering a fantastic basic salary, bonus structure and progression pathway:- Basic salary of 38,000 + bonus equalling to over 44,000 & up to 49,000 for a Diagnostic Technician ( 53,000 OTE) One of the UK's largest Dealership groups, and representing a very successful Prestige marque. Great working environment with the latest in equipment and diagnostics 25 days off + birthday + bank holidays off Full Career Pathway, with salary add-on's for each high voltage level you attain and your length of service (added to your salary each year) What do you need to to join? A qualification in Level 3 Light Vehicle and Repair UK Driving license An attitude to learn and succeed at the highest level in the modern Motor Trade Thats it. What are you waiting for? If you are a successful Vehicle Technician looking to work on one of the world's most successful Prestige brands, reply below or get in contact with Automotive at (url removed) / (phone number removed) Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Aug 23, 2025
Full time
Role:- Vehicle Technician Location:- Slough Salary:- 38,000 - 49,000 per annum We are looking to recruit a Vehicle Technician for a German Prestige Dealership in the Slough area, offering a fantastic basic salary, bonus structure and progression pathway:- Basic salary of 38,000 + bonus equalling to over 44,000 & up to 49,000 for a Diagnostic Technician ( 53,000 OTE) One of the UK's largest Dealership groups, and representing a very successful Prestige marque. Great working environment with the latest in equipment and diagnostics 25 days off + birthday + bank holidays off Full Career Pathway, with salary add-on's for each high voltage level you attain and your length of service (added to your salary each year) What do you need to to join? A qualification in Level 3 Light Vehicle and Repair UK Driving license An attitude to learn and succeed at the highest level in the modern Motor Trade Thats it. What are you waiting for? If you are a successful Vehicle Technician looking to work on one of the world's most successful Prestige brands, reply below or get in contact with Automotive at (url removed) / (phone number removed) Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Technical Support Engineer - Software Solution - Remote Daily rate: £300 - £400 (inside IR35) Duration: 3 - 6 months Start: ASAP My client is looking for an experienced Technical Support Engineer to join our team. The successful candidate will be responsible for providing exceptional technical support for a range of API-based software microservices and associated products developed fintech clients. Key Responsibilities : Deliver an exceptional support experience to the client, maintaining end-to-end accountability for resolving issues and keeping the client informed of progress in a timely manner Provide technical support for API-based microservices and related software services , ensuring timely resolution of client issues Diagnose and troubleshoot technical problems, including API connectivity, microservice interactions, software components , hardware, and network-related issues. Collaborate cross-functionally with teams, including engineering, product management, and cloud operations to resolve complex technical issues. Support with the set up and management of support processes and tools, maintaining a flexible mindset that processes will need to evolve as new technological capabilities are implemented Act as the point of contact between the client and internal teams, ensuring the client is always closely informed of progress and status in resolving their queries, maintaining centralised communications as the single source of truth Act as a bridge between technical systems, to ensure that the client facing system has the required updates and ensuring a record of all support issues is kept Support our teams to encourage the client to raise issues in the allocated system as opposed to informal channels (e.g. Slack) Monitor and analyse support metrics to identify trends and areas for improvement. Share monthly reports to ensure we can track support metrics over time, and understand whether we are on target with our SLAs Develop and maintain comprehensive documentation for support processes, troubleshooting guides, and FAQs - ensure these are stored in the right places as the support process evolves Foster a culture of continuous improvement and knowledge sharing. Ensure customer satisfaction by providing exceptional service and maintaining strong relationships with clients. Stay up-to-date with the latest developments in product/service offerings. Skills & Attributes : Strong interpersonal skills and extensive experience interacting with external clients Impeccable level of spoken and written English. Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a Technical Support Engineer or similar role, preferably within a large organisation. Strong technical skills, including experience with APIs, microservice architecture, software development concepts, and network troubleshooting. Flexible mindset to embrace interim processes, whilst keeping the long-term ideal experience in mind - understanding that the processes will need to evolve as technologies become available and further capabilities are developed, to provide the client with the best experience and support scalability Excellent problem-solving and analytical skills. Strong communication skills, with the ability to explain technical concepts to non-technical users. Ability to work both independently and as part of a team in a fast-paced environment. Client-focused mindset with a commitment to delivering high-quality support. A professional and friendly approach Experience delivering world-class support to large enterprises Preferred Qualifications: Experience with Accounting and/or AI services and technologies. Familiarity with support ticketing systems and customer relationship management (CRM) tools (e.g. Salesforce customer services case management, ServiceNow) Certifications in relevant technologies or support methodologies. Familiarity with Observability tools such as Grafana, NewRelic Fluency in French or German strong bonus. Experience working with Legal and Public Affairs / Communications teams is a plus Background in Account Management / Client Success Team Structure & Logistics The team includes 3 support engineers and 1 Escalations Manager, operating on a weekly on-call rota to cover out of hours (each person will be on-call approximately once every 4 weeks) Expected to be contactable during bank holidays in the event of an incident if on-call for that week Expected to coordinate annual leave with other team members to ensure coverage Rates depend on experience and client requirements Job Information Job Reference: JO-20 Salary: £300 - £400 per day Salary per: day Job Duration: 3 - 6 months Job Start Date: ASAP Job Industries: Cloud Infrastructure & EUC Job Locations: Greater London Job Types: Contract Apply for this Job Name Please enter your full name. Email Enter a valid email address. Upload a CV Upload your CV to accompany your application for this job. 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Aug 22, 2025
Full time
Technical Support Engineer - Software Solution - Remote Daily rate: £300 - £400 (inside IR35) Duration: 3 - 6 months Start: ASAP My client is looking for an experienced Technical Support Engineer to join our team. The successful candidate will be responsible for providing exceptional technical support for a range of API-based software microservices and associated products developed fintech clients. Key Responsibilities : Deliver an exceptional support experience to the client, maintaining end-to-end accountability for resolving issues and keeping the client informed of progress in a timely manner Provide technical support for API-based microservices and related software services , ensuring timely resolution of client issues Diagnose and troubleshoot technical problems, including API connectivity, microservice interactions, software components , hardware, and network-related issues. Collaborate cross-functionally with teams, including engineering, product management, and cloud operations to resolve complex technical issues. Support with the set up and management of support processes and tools, maintaining a flexible mindset that processes will need to evolve as new technological capabilities are implemented Act as the point of contact between the client and internal teams, ensuring the client is always closely informed of progress and status in resolving their queries, maintaining centralised communications as the single source of truth Act as a bridge between technical systems, to ensure that the client facing system has the required updates and ensuring a record of all support issues is kept Support our teams to encourage the client to raise issues in the allocated system as opposed to informal channels (e.g. Slack) Monitor and analyse support metrics to identify trends and areas for improvement. Share monthly reports to ensure we can track support metrics over time, and understand whether we are on target with our SLAs Develop and maintain comprehensive documentation for support processes, troubleshooting guides, and FAQs - ensure these are stored in the right places as the support process evolves Foster a culture of continuous improvement and knowledge sharing. Ensure customer satisfaction by providing exceptional service and maintaining strong relationships with clients. Stay up-to-date with the latest developments in product/service offerings. Skills & Attributes : Strong interpersonal skills and extensive experience interacting with external clients Impeccable level of spoken and written English. Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a Technical Support Engineer or similar role, preferably within a large organisation. Strong technical skills, including experience with APIs, microservice architecture, software development concepts, and network troubleshooting. Flexible mindset to embrace interim processes, whilst keeping the long-term ideal experience in mind - understanding that the processes will need to evolve as technologies become available and further capabilities are developed, to provide the client with the best experience and support scalability Excellent problem-solving and analytical skills. Strong communication skills, with the ability to explain technical concepts to non-technical users. Ability to work both independently and as part of a team in a fast-paced environment. Client-focused mindset with a commitment to delivering high-quality support. A professional and friendly approach Experience delivering world-class support to large enterprises Preferred Qualifications: Experience with Accounting and/or AI services and technologies. Familiarity with support ticketing systems and customer relationship management (CRM) tools (e.g. Salesforce customer services case management, ServiceNow) Certifications in relevant technologies or support methodologies. Familiarity with Observability tools such as Grafana, NewRelic Fluency in French or German strong bonus. Experience working with Legal and Public Affairs / Communications teams is a plus Background in Account Management / Client Success Team Structure & Logistics The team includes 3 support engineers and 1 Escalations Manager, operating on a weekly on-call rota to cover out of hours (each person will be on-call approximately once every 4 weeks) Expected to be contactable during bank holidays in the event of an incident if on-call for that week Expected to coordinate annual leave with other team members to ensure coverage Rates depend on experience and client requirements Job Information Job Reference: JO-20 Salary: £300 - £400 per day Salary per: day Job Duration: 3 - 6 months Job Start Date: ASAP Job Industries: Cloud Infrastructure & EUC Job Locations: Greater London Job Types: Contract Apply for this Job Name Please enter your full name. Email Enter a valid email address. Upload a CV Upload your CV to accompany your application for this job. 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Wallace Hind Selection LTD
Oundle, Northamptonshire
Are you an established Accountant or Management Accountant looking to work in a steady environment, for an international company? Do you possess SAP knowledge and ESG experience? We offer flexible working arrangements. BASIC SALARY: £45,000 - £50,000 (negotiable for the right person) BENEFITS: 39 hours per week Annual Bonus - based on company performance (75% on sales achievement, 25% on personal KPIs). 25 days Annual Holiday (and a birthday day) & Statutory Days. Contributory Pension (employee 4% / employer 5%). Private Medical Insurance (after 3 months). Life Assurance (4x annual salary - from start date). Christmas Shutdown. Free Parking. LOCATION: Kettering COMMUTABLE LOCATIONS: Corby, Market Harborough, Wellingborough, Rushden, Raunds, Thrapston, Oundle, Huntingdon, Oakham, Lutterworth, Rugby JOB DESCRIPTION: Accountant, Financial Accountant - Manufacturer As our Accountant, you will be supportings the Finance & HR Manager in preparing financial statements, budget reports, and maintaining internal control systems. It requires the ability to work independently and with high integrity. KEY RESPONSIBILITIES: Accountant, Financial Accountant - Manufacturer As our Accountant, you job will include : Deputizing for the Finance & HR Manager where required. Supporting the Finance & HR Manager with ad-hoc financial analysis, internal reporting, and process improvements. Supporting the month-end process, ensuring deadlines are met for accurate and timely reporting. Post-monthly general ledger journal entries, including accruals and prepayments; review nominal ledger and correct entries. Monthly reconciliations of all key balance sheet control accounts. Process supplier invoices and payments, ensuring correct coding and authorisation. Maintain and update cash flow model, reconciling daily movements with bank statements. Collaborate with Accounts Receivable to resolve customer account queries & support credit control. Maintain and reconcile the fixed asset register. Prepare and reconcile monthly UK, German, and Dutch VAT returns (with external agent support). Prepare monthly corporation tax and deferred tax schedules. Prepare annual P11D and PSA reports for review before submission. Support annual audit by preparing schedules, responding to auditor queries, and collating documentation. Liaise with HMRC, VAT authorities, and other regulatory bodies. PERSON SPECIFICATION: Accountant, Financial Accountant - Manufacturer To be successful in your application, you will have tangible experience of working in a similar role, in addition to this you will also be able to demonstrate: SAP experience, including FIORI apps (Mandatory). TAGETIK experience (Preferred). Proficient in Microsoft Office (Excel and Outlook in particular). Experience working within a Group of companies (Preferred). Ability to prioritise and manage multiple tasks. Strong organisational skills and attention to detail. Analytical, proactive, and inquisitive mindset. We welcome applications from permanent or contract Accountants & Management Accountants from different backgrounds, regardless of current seniority levels. OUR COMPANY: We are an international manufacturer of high-quality material handling solutions. We deliver a very broad range of product solutions, in very high demand, and which are sold into a diversified range of growing industry sectors. Our customer base includes many global household-named brands. Whilst we operate globally and have several thousand employees, we regularly connect with our international colleagues. We provide a modern working environment, excellent training, work/life balance, and secure employment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Financial Accountant, Management Accountant, Bookkeeper, Financial Controller, Accounting Manager, Accounting Supervisor INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18216, Wallace Hind Selection
Aug 22, 2025
Full time
Are you an established Accountant or Management Accountant looking to work in a steady environment, for an international company? Do you possess SAP knowledge and ESG experience? We offer flexible working arrangements. BASIC SALARY: £45,000 - £50,000 (negotiable for the right person) BENEFITS: 39 hours per week Annual Bonus - based on company performance (75% on sales achievement, 25% on personal KPIs). 25 days Annual Holiday (and a birthday day) & Statutory Days. Contributory Pension (employee 4% / employer 5%). Private Medical Insurance (after 3 months). Life Assurance (4x annual salary - from start date). Christmas Shutdown. Free Parking. LOCATION: Kettering COMMUTABLE LOCATIONS: Corby, Market Harborough, Wellingborough, Rushden, Raunds, Thrapston, Oundle, Huntingdon, Oakham, Lutterworth, Rugby JOB DESCRIPTION: Accountant, Financial Accountant - Manufacturer As our Accountant, you will be supportings the Finance & HR Manager in preparing financial statements, budget reports, and maintaining internal control systems. It requires the ability to work independently and with high integrity. KEY RESPONSIBILITIES: Accountant, Financial Accountant - Manufacturer As our Accountant, you job will include : Deputizing for the Finance & HR Manager where required. Supporting the Finance & HR Manager with ad-hoc financial analysis, internal reporting, and process improvements. Supporting the month-end process, ensuring deadlines are met for accurate and timely reporting. Post-monthly general ledger journal entries, including accruals and prepayments; review nominal ledger and correct entries. Monthly reconciliations of all key balance sheet control accounts. Process supplier invoices and payments, ensuring correct coding and authorisation. Maintain and update cash flow model, reconciling daily movements with bank statements. Collaborate with Accounts Receivable to resolve customer account queries & support credit control. Maintain and reconcile the fixed asset register. Prepare and reconcile monthly UK, German, and Dutch VAT returns (with external agent support). Prepare monthly corporation tax and deferred tax schedules. Prepare annual P11D and PSA reports for review before submission. Support annual audit by preparing schedules, responding to auditor queries, and collating documentation. Liaise with HMRC, VAT authorities, and other regulatory bodies. PERSON SPECIFICATION: Accountant, Financial Accountant - Manufacturer To be successful in your application, you will have tangible experience of working in a similar role, in addition to this you will also be able to demonstrate: SAP experience, including FIORI apps (Mandatory). TAGETIK experience (Preferred). Proficient in Microsoft Office (Excel and Outlook in particular). Experience working within a Group of companies (Preferred). Ability to prioritise and manage multiple tasks. Strong organisational skills and attention to detail. Analytical, proactive, and inquisitive mindset. We welcome applications from permanent or contract Accountants & Management Accountants from different backgrounds, regardless of current seniority levels. OUR COMPANY: We are an international manufacturer of high-quality material handling solutions. We deliver a very broad range of product solutions, in very high demand, and which are sold into a diversified range of growing industry sectors. Our customer base includes many global household-named brands. Whilst we operate globally and have several thousand employees, we regularly connect with our international colleagues. We provide a modern working environment, excellent training, work/life balance, and secure employment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Financial Accountant, Management Accountant, Bookkeeper, Financial Controller, Accounting Manager, Accounting Supervisor INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18216, Wallace Hind Selection
Info about the Company An innovative and industry-leading organisation specialising in the development of high-end navigation and positioning systems for various industries. Info about what the Global Customer Support Manager role entails The Global Customer Support Manager oversees the daily operations of a geographically distributed Customer Support team across the UK, USA, Germany, and China. This role combines strong leadership with strategic customer advocacy, aiming to enhance satisfaction through faster support responses, effective issue resolution, and ensuring customer feedback drives product and process improvements. The position involves building and maintaining strong relationships with key accounts, understanding their industries, and offering tailored solutions to meet their business goals. Acting as a trusted advisor and point of escalation, the Manager works cross-functionally with engineering, product, and other internal teams to improve the customer experience, implement best practices, and prepare for new product releases. Frequent international travel is required, along with a deep understanding of the product portfolio, their applications, and the industries in which customers operate. Requirements of a Global Customer Support Manager Bachelor s degree in a technical field (MBA or equivalent desirable) with strong leadership and people management experience. Commercially minded self-starter with proven ability to identify opportunities, drive sales, and negotiate effectively. Proficient in MS Office and CRM systems, with excellent interpersonal skills and attention to detail. Strategic problem-solver with experience defining and implementing initiatives to improve customer satisfaction and service quality. Track record of managing key accounts and global stakeholders while achieving revenue targets, particularly in new markets under budget constraints. If you feel you are suitable and interested in this role, APPLY NOW with an up to date CV. We also pay referral fees if you can suggest another suitable person that isn t already known to us. April Quest Ltd acts as both an Employment Business and Employment Agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003. We take your privacy seriously; our Privacy Policy can be viewed on our website.
Aug 22, 2025
Full time
Info about the Company An innovative and industry-leading organisation specialising in the development of high-end navigation and positioning systems for various industries. Info about what the Global Customer Support Manager role entails The Global Customer Support Manager oversees the daily operations of a geographically distributed Customer Support team across the UK, USA, Germany, and China. This role combines strong leadership with strategic customer advocacy, aiming to enhance satisfaction through faster support responses, effective issue resolution, and ensuring customer feedback drives product and process improvements. The position involves building and maintaining strong relationships with key accounts, understanding their industries, and offering tailored solutions to meet their business goals. Acting as a trusted advisor and point of escalation, the Manager works cross-functionally with engineering, product, and other internal teams to improve the customer experience, implement best practices, and prepare for new product releases. Frequent international travel is required, along with a deep understanding of the product portfolio, their applications, and the industries in which customers operate. Requirements of a Global Customer Support Manager Bachelor s degree in a technical field (MBA or equivalent desirable) with strong leadership and people management experience. Commercially minded self-starter with proven ability to identify opportunities, drive sales, and negotiate effectively. Proficient in MS Office and CRM systems, with excellent interpersonal skills and attention to detail. Strategic problem-solver with experience defining and implementing initiatives to improve customer satisfaction and service quality. Track record of managing key accounts and global stakeholders while achieving revenue targets, particularly in new markets under budget constraints. If you feel you are suitable and interested in this role, APPLY NOW with an up to date CV. We also pay referral fees if you can suggest another suitable person that isn t already known to us. April Quest Ltd acts as both an Employment Business and Employment Agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003. We take your privacy seriously; our Privacy Policy can be viewed on our website.
Are you an established Accountant or Management Accountant looking to work in a steady environment, for an international company? Do you possess SAP knowledge and ESG experience? We offer flexible working arrangements. BASIC SALARY: £45,000 - £50,000 (negotiable for the right person) BENEFITS: 39 hours per week Annual Bonus - based on company performance (75% on sales achievement, 25% on personal KPIs). 25 days Annual Holiday (and a birthday day) & Statutory Days. Contributory Pension (employee 4% / employer 5%). Private Medical Insurance (after 3 months). Life Assurance (4x annual salary - from start date). Christmas Shutdown. Free Parking. LOCATION: Kettering COMMUTABLE LOCATIONS: Corby, Market Harborough, Wellingborough, Rushden, Raunds, Thrapston, Oundle, Huntingdon, Oakham, Lutterworth, Rugby JOB DESCRIPTION: Accountant, Financial Accountant - Manufacturer As our Accountant, you will be supportings the Finance & HR Manager in preparing financial statements, budget reports, and maintaining internal control systems. It requires the ability to work independently and with high integrity. KEY RESPONSIBILITIES: Accountant, Financial Accountant - Manufacturer As our Accountant, you job will include : Deputizing for the Finance & HR Manager where required. Supporting the Finance & HR Manager with ad-hoc financial analysis, internal reporting, and process improvements. Supporting the month-end process, ensuring deadlines are met for accurate and timely reporting. Post-monthly general ledger journal entries, including accruals and prepayments; review nominal ledger and correct entries. Monthly reconciliations of all key balance sheet control accounts. Process supplier invoices and payments, ensuring correct coding and authorisation. Maintain and update cash flow model, reconciling daily movements with bank statements. Collaborate with Accounts Receivable to resolve customer account queries & support credit control. Maintain and reconcile the fixed asset register. Prepare and reconcile monthly UK, German, and Dutch VAT returns (with external agent support). Prepare monthly corporation tax and deferred tax schedules. Prepare annual P11D and PSA reports for review before submission. Support annual audit by preparing schedules, responding to auditor queries, and collating documentation. Liaise with HMRC, VAT authorities, and other regulatory bodies. PERSON SPECIFICATION: Accountant, Financial Accountant - Manufacturer To be successful in your application, you will have tangible experience of working in a similar role, in addition to this you will also be able to demonstrate: SAP experience, including FIORI apps (Mandatory). TAGETIK experience (Preferred). Proficient in Microsoft Office (Excel and Outlook in particular). Experience working within a Group of companies (Preferred). Ability to prioritise and manage multiple tasks. Strong organisational skills and attention to detail. Analytical, proactive, and inquisitive mindset. We welcome applications from permanent or contract Accountants & Management Accountants from different backgrounds, regardless of current seniority levels. OUR COMPANY: We are an international manufacturer of high-quality material handling solutions. We deliver a very broad range of product solutions, in very high demand, and which are sold into a diversified range of growing industry sectors. Our customer base includes many global household-named brands. Whilst we operate globally and have several thousand employees, we regularly connect with our international colleagues. We provide a modern working environment, excellent training, work/life balance, and secure employment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Financial Accountant, Management Accountant, Bookkeeper, Financial Controller, Accounting Manager, Accounting Supervisor INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18216, Wallace Hind Selection
Aug 22, 2025
Full time
Are you an established Accountant or Management Accountant looking to work in a steady environment, for an international company? Do you possess SAP knowledge and ESG experience? We offer flexible working arrangements. BASIC SALARY: £45,000 - £50,000 (negotiable for the right person) BENEFITS: 39 hours per week Annual Bonus - based on company performance (75% on sales achievement, 25% on personal KPIs). 25 days Annual Holiday (and a birthday day) & Statutory Days. Contributory Pension (employee 4% / employer 5%). Private Medical Insurance (after 3 months). Life Assurance (4x annual salary - from start date). Christmas Shutdown. Free Parking. LOCATION: Kettering COMMUTABLE LOCATIONS: Corby, Market Harborough, Wellingborough, Rushden, Raunds, Thrapston, Oundle, Huntingdon, Oakham, Lutterworth, Rugby JOB DESCRIPTION: Accountant, Financial Accountant - Manufacturer As our Accountant, you will be supportings the Finance & HR Manager in preparing financial statements, budget reports, and maintaining internal control systems. It requires the ability to work independently and with high integrity. KEY RESPONSIBILITIES: Accountant, Financial Accountant - Manufacturer As our Accountant, you job will include : Deputizing for the Finance & HR Manager where required. Supporting the Finance & HR Manager with ad-hoc financial analysis, internal reporting, and process improvements. Supporting the month-end process, ensuring deadlines are met for accurate and timely reporting. Post-monthly general ledger journal entries, including accruals and prepayments; review nominal ledger and correct entries. Monthly reconciliations of all key balance sheet control accounts. Process supplier invoices and payments, ensuring correct coding and authorisation. Maintain and update cash flow model, reconciling daily movements with bank statements. Collaborate with Accounts Receivable to resolve customer account queries & support credit control. Maintain and reconcile the fixed asset register. Prepare and reconcile monthly UK, German, and Dutch VAT returns (with external agent support). Prepare monthly corporation tax and deferred tax schedules. Prepare annual P11D and PSA reports for review before submission. Support annual audit by preparing schedules, responding to auditor queries, and collating documentation. Liaise with HMRC, VAT authorities, and other regulatory bodies. PERSON SPECIFICATION: Accountant, Financial Accountant - Manufacturer To be successful in your application, you will have tangible experience of working in a similar role, in addition to this you will also be able to demonstrate: SAP experience, including FIORI apps (Mandatory). TAGETIK experience (Preferred). Proficient in Microsoft Office (Excel and Outlook in particular). Experience working within a Group of companies (Preferred). Ability to prioritise and manage multiple tasks. Strong organisational skills and attention to detail. Analytical, proactive, and inquisitive mindset. We welcome applications from permanent or contract Accountants & Management Accountants from different backgrounds, regardless of current seniority levels. OUR COMPANY: We are an international manufacturer of high-quality material handling solutions. We deliver a very broad range of product solutions, in very high demand, and which are sold into a diversified range of growing industry sectors. Our customer base includes many global household-named brands. Whilst we operate globally and have several thousand employees, we regularly connect with our international colleagues. We provide a modern working environment, excellent training, work/life balance, and secure employment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Financial Accountant, Management Accountant, Bookkeeper, Financial Controller, Accounting Manager, Accounting Supervisor INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18216, Wallace Hind Selection
Ajax Systems is an international technological company and Europe's largest security system manufacturer. In addition, the company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. The product portfolio includes 180 wireless and wired devices for security and automation. Today, Ajax protects over 3.5 million users in 187 countries worldwide. The company employs 4,100 specialists. We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems. The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe. Ajax Systems' production includes three factories, two of which are located in Ukraine and one in Turkey. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission. Ajax Systems is a Ukrainian success story, a place of incredible strength and energy. Area for this role will include Brighton, Reading, Oxford, Guildford, Worthing, Crawley, Kingston upon Thames, Slough, Milton Keynes, Woking, and Watford. Key Responsibilities: Achieve sales targets in the area. Proactively seek out new business opportunities and coordinate meetings with potential partners to fuel business development. Strategize, plan, and deliver compelling presentations to engage business partners and stakeholders. Foster strong relationships with dealers and alarm receiving centers, ensuring effective communication of product features, benefits, and updates. Conduct comprehensive product and commercial education sessions in collaboration with partners to enhance product knowledge and drive sales. Advocate for the inclusion of Ajax Systems products in system specifications, actively influencing purchasing decisions. Collaborate closely with branded product distribution partners to meet the evolving needs of business partners. Contribute to the formulation and execution of market strategies tailored to Ajax Systems products and solutions. Assist in the development of targeted strategies for vertical markets, maximizing opportunities for Ajax Systems. Actively participate in marketing events and exhibitions to showcase Ajax Systems offerings and support brand visibility. Play a vital role in the overall growth and expansion of the Ajax Systems brand. Provide valuable feedback to management based on market requirements, contributing to the enhancement of current and future product offerings. Qualifications: B2B sales experience with intrusion/CCTV/access control or other security products in the UK market. Great business sense and network in the industry. Deep understanding of the industry standards, channels, and sectors. Technical competence with security products. Strong sales and technical presentation skills. Ability to travel per business needs (up to 70 - 80% of time). Proactive, self-driven with hunter mentality. We offer: Opportunity to work in one of the most recognized and innovative security manufacturers. Opportunity to take on new challenges, advance your career, and make a meaningful impact. Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas. Competitive compensation that includes a base salary and performance-related bonuses. Car allowance and all business expenses and work tools are covered by the company.
Aug 22, 2025
Full time
Ajax Systems is an international technological company and Europe's largest security system manufacturer. In addition, the company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. The product portfolio includes 180 wireless and wired devices for security and automation. Today, Ajax protects over 3.5 million users in 187 countries worldwide. The company employs 4,100 specialists. We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems. The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe. Ajax Systems' production includes three factories, two of which are located in Ukraine and one in Turkey. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission. Ajax Systems is a Ukrainian success story, a place of incredible strength and energy. Area for this role will include Brighton, Reading, Oxford, Guildford, Worthing, Crawley, Kingston upon Thames, Slough, Milton Keynes, Woking, and Watford. Key Responsibilities: Achieve sales targets in the area. Proactively seek out new business opportunities and coordinate meetings with potential partners to fuel business development. Strategize, plan, and deliver compelling presentations to engage business partners and stakeholders. Foster strong relationships with dealers and alarm receiving centers, ensuring effective communication of product features, benefits, and updates. Conduct comprehensive product and commercial education sessions in collaboration with partners to enhance product knowledge and drive sales. Advocate for the inclusion of Ajax Systems products in system specifications, actively influencing purchasing decisions. Collaborate closely with branded product distribution partners to meet the evolving needs of business partners. Contribute to the formulation and execution of market strategies tailored to Ajax Systems products and solutions. Assist in the development of targeted strategies for vertical markets, maximizing opportunities for Ajax Systems. Actively participate in marketing events and exhibitions to showcase Ajax Systems offerings and support brand visibility. Play a vital role in the overall growth and expansion of the Ajax Systems brand. Provide valuable feedback to management based on market requirements, contributing to the enhancement of current and future product offerings. Qualifications: B2B sales experience with intrusion/CCTV/access control or other security products in the UK market. Great business sense and network in the industry. Deep understanding of the industry standards, channels, and sectors. Technical competence with security products. Strong sales and technical presentation skills. Ability to travel per business needs (up to 70 - 80% of time). Proactive, self-driven with hunter mentality. We offer: Opportunity to work in one of the most recognized and innovative security manufacturers. Opportunity to take on new challenges, advance your career, and make a meaningful impact. Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas. Competitive compensation that includes a base salary and performance-related bonuses. Car allowance and all business expenses and work tools are covered by the company.
Wallace Hind Selection LTD
Desborough, Northamptonshire
Are you an established Accountant or Management Accountant looking to work in a steady environment, for an international company? Do you possess SAP knowledge and ESG experience? We offer flexible working arrangements. BASIC SALARY: £45,000 - £50,000 (negotiable for the right person) BENEFITS: 39 hours per week Annual Bonus - based on company performance (75% on sales achievement, 25% on personal KPIs). 25 days Annual Holiday (and a birthday day) & Statutory Days. Contributory Pension (employee 4% / employer 5%). Private Medical Insurance (after 3 months). Life Assurance (4x annual salary - from start date). Christmas Shutdown. Free Parking. LOCATION: Kettering COMMUTABLE LOCATIONS: Corby, Market Harborough, Wellingborough, Rushden, Raunds, Thrapston, Oundle, Huntingdon, Oakham, Lutterworth, Rugby JOB DESCRIPTION: Accountant, Financial Accountant - Manufacturer As our Accountant, you will be supportings the Finance & HR Manager in preparing financial statements, budget reports, and maintaining internal control systems. It requires the ability to work independently and with high integrity. KEY RESPONSIBILITIES: Accountant, Financial Accountant - Manufacturer As our Accountant, you job will include : Deputizing for the Finance & HR Manager where required. Supporting the Finance & HR Manager with ad-hoc financial analysis, internal reporting, and process improvements. Supporting the month-end process, ensuring deadlines are met for accurate and timely reporting. Post-monthly general ledger journal entries, including accruals and prepayments; review nominal ledger and correct entries. Monthly reconciliations of all key balance sheet control accounts. Process supplier invoices and payments, ensuring correct coding and authorisation. Maintain and update cash flow model, reconciling daily movements with bank statements. Collaborate with Accounts Receivable to resolve customer account queries & support credit control. Maintain and reconcile the fixed asset register. Prepare and reconcile monthly UK, German, and Dutch VAT returns (with external agent support). Prepare monthly corporation tax and deferred tax schedules. Prepare annual P11D and PSA reports for review before submission. Support annual audit by preparing schedules, responding to auditor queries, and collating documentation. Liaise with HMRC, VAT authorities, and other regulatory bodies. PERSON SPECIFICATION: Accountant, Financial Accountant - Manufacturer To be successful in your application, you will have tangible experience of working in a similar role, in addition to this you will also be able to demonstrate: SAP experience, including FIORI apps (Mandatory). TAGETIK experience (Preferred). Proficient in Microsoft Office (Excel and Outlook in particular). Experience working within a Group of companies (Preferred). Ability to prioritise and manage multiple tasks. Strong organisational skills and attention to detail. Analytical, proactive, and inquisitive mindset. We welcome applications from permanent or contract Accountants & Management Accountants from different backgrounds, regardless of current seniority levels. OUR COMPANY: We are an international manufacturer of high-quality material handling solutions. We deliver a very broad range of product solutions, in very high demand, and which are sold into a diversified range of growing industry sectors. Our customer base includes many global household-named brands. Whilst we operate globally and have several thousand employees, we regularly connect with our international colleagues. We provide a modern working environment, excellent training, work/life balance, and secure employment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Financial Accountant, Management Accountant, Bookkeeper, Financial Controller, Accounting Manager, Accounting Supervisor INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18216, Wallace Hind Selection
Aug 22, 2025
Full time
Are you an established Accountant or Management Accountant looking to work in a steady environment, for an international company? Do you possess SAP knowledge and ESG experience? We offer flexible working arrangements. BASIC SALARY: £45,000 - £50,000 (negotiable for the right person) BENEFITS: 39 hours per week Annual Bonus - based on company performance (75% on sales achievement, 25% on personal KPIs). 25 days Annual Holiday (and a birthday day) & Statutory Days. Contributory Pension (employee 4% / employer 5%). Private Medical Insurance (after 3 months). Life Assurance (4x annual salary - from start date). Christmas Shutdown. Free Parking. LOCATION: Kettering COMMUTABLE LOCATIONS: Corby, Market Harborough, Wellingborough, Rushden, Raunds, Thrapston, Oundle, Huntingdon, Oakham, Lutterworth, Rugby JOB DESCRIPTION: Accountant, Financial Accountant - Manufacturer As our Accountant, you will be supportings the Finance & HR Manager in preparing financial statements, budget reports, and maintaining internal control systems. It requires the ability to work independently and with high integrity. KEY RESPONSIBILITIES: Accountant, Financial Accountant - Manufacturer As our Accountant, you job will include : Deputizing for the Finance & HR Manager where required. Supporting the Finance & HR Manager with ad-hoc financial analysis, internal reporting, and process improvements. Supporting the month-end process, ensuring deadlines are met for accurate and timely reporting. Post-monthly general ledger journal entries, including accruals and prepayments; review nominal ledger and correct entries. Monthly reconciliations of all key balance sheet control accounts. Process supplier invoices and payments, ensuring correct coding and authorisation. Maintain and update cash flow model, reconciling daily movements with bank statements. Collaborate with Accounts Receivable to resolve customer account queries & support credit control. Maintain and reconcile the fixed asset register. Prepare and reconcile monthly UK, German, and Dutch VAT returns (with external agent support). Prepare monthly corporation tax and deferred tax schedules. Prepare annual P11D and PSA reports for review before submission. Support annual audit by preparing schedules, responding to auditor queries, and collating documentation. Liaise with HMRC, VAT authorities, and other regulatory bodies. PERSON SPECIFICATION: Accountant, Financial Accountant - Manufacturer To be successful in your application, you will have tangible experience of working in a similar role, in addition to this you will also be able to demonstrate: SAP experience, including FIORI apps (Mandatory). TAGETIK experience (Preferred). Proficient in Microsoft Office (Excel and Outlook in particular). Experience working within a Group of companies (Preferred). Ability to prioritise and manage multiple tasks. Strong organisational skills and attention to detail. Analytical, proactive, and inquisitive mindset. We welcome applications from permanent or contract Accountants & Management Accountants from different backgrounds, regardless of current seniority levels. OUR COMPANY: We are an international manufacturer of high-quality material handling solutions. We deliver a very broad range of product solutions, in very high demand, and which are sold into a diversified range of growing industry sectors. Our customer base includes many global household-named brands. Whilst we operate globally and have several thousand employees, we regularly connect with our international colleagues. We provide a modern working environment, excellent training, work/life balance, and secure employment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Financial Accountant, Management Accountant, Bookkeeper, Financial Controller, Accounting Manager, Accounting Supervisor INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18216, Wallace Hind Selection
Are you an established Accountant or Management Accountant looking to work in a steady environment, for an international company? Do you possess SAP knowledge and ESG experience? We offer flexible working arrangements. BASIC SALARY: £45,000 - £50,000 (negotiable for the right person) BENEFITS: 39 hours per week Annual Bonus - based on company performance (75% on sales achievement, 25% on personal KPIs). 25 days Annual Holiday (and a birthday day) & Statutory Days. Contributory Pension (employee 4% / employer 5%). Private Medical Insurance (after 3 months). Life Assurance (4x annual salary - from start date). Christmas Shutdown. Free Parking. LOCATION: Kettering COMMUTABLE LOCATIONS: Corby, Market Harborough, Wellingborough, Rushden, Raunds, Thrapston, Oundle, Huntingdon, Oakham, Lutterworth, Rugby JOB DESCRIPTION: Accountant, Financial Accountant - Manufacturer As our Accountant, you will be supportings the Finance & HR Manager in preparing financial statements, budget reports, and maintaining internal control systems. It requires the ability to work independently and with high integrity. KEY RESPONSIBILITIES: Accountant, Financial Accountant - Manufacturer As our Accountant, you job will include : Deputizing for the Finance & HR Manager where required. Supporting the Finance & HR Manager with ad-hoc financial analysis, internal reporting, and process improvements. Supporting the month-end process, ensuring deadlines are met for accurate and timely reporting. Post-monthly general ledger journal entries, including accruals and prepayments; review nominal ledger and correct entries. Monthly reconciliations of all key balance sheet control accounts. Process supplier invoices and payments, ensuring correct coding and authorisation. Maintain and update cash flow model, reconciling daily movements with bank statements. Collaborate with Accounts Receivable to resolve customer account queries & support credit control. Maintain and reconcile the fixed asset register. Prepare and reconcile monthly UK, German, and Dutch VAT returns (with external agent support). Prepare monthly corporation tax and deferred tax schedules. Prepare annual P11D and PSA reports for review before submission. Support annual audit by preparing schedules, responding to auditor queries, and collating documentation. Liaise with HMRC, VAT authorities, and other regulatory bodies. PERSON SPECIFICATION: Accountant, Financial Accountant - Manufacturer To be successful in your application, you will have tangible experience of working in a similar role, in addition to this you will also be able to demonstrate: SAP experience, including FIORI apps (Mandatory). TAGETIK experience (Preferred). Proficient in Microsoft Office (Excel and Outlook in particular). Experience working within a Group of companies (Preferred). Ability to prioritise and manage multiple tasks. Strong organisational skills and attention to detail. Analytical, proactive, and inquisitive mindset. We welcome applications from permanent or contract Accountants & Management Accountants from different backgrounds, regardless of current seniority levels. OUR COMPANY: We are an international manufacturer of high-quality material handling solutions. We deliver a very broad range of product solutions, in very high demand, and which are sold into a diversified range of growing industry sectors. Our customer base includes many global household-named brands. Whilst we operate globally and have several thousand employees, we regularly connect with our international colleagues. We provide a modern working environment, excellent training, work/life balance, and secure employment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Financial Accountant, Management Accountant, Bookkeeper, Financial Controller, Accounting Manager, Accounting Supervisor INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18216, Wallace Hind Selection
Aug 22, 2025
Full time
Are you an established Accountant or Management Accountant looking to work in a steady environment, for an international company? Do you possess SAP knowledge and ESG experience? We offer flexible working arrangements. BASIC SALARY: £45,000 - £50,000 (negotiable for the right person) BENEFITS: 39 hours per week Annual Bonus - based on company performance (75% on sales achievement, 25% on personal KPIs). 25 days Annual Holiday (and a birthday day) & Statutory Days. Contributory Pension (employee 4% / employer 5%). Private Medical Insurance (after 3 months). Life Assurance (4x annual salary - from start date). Christmas Shutdown. Free Parking. LOCATION: Kettering COMMUTABLE LOCATIONS: Corby, Market Harborough, Wellingborough, Rushden, Raunds, Thrapston, Oundle, Huntingdon, Oakham, Lutterworth, Rugby JOB DESCRIPTION: Accountant, Financial Accountant - Manufacturer As our Accountant, you will be supportings the Finance & HR Manager in preparing financial statements, budget reports, and maintaining internal control systems. It requires the ability to work independently and with high integrity. KEY RESPONSIBILITIES: Accountant, Financial Accountant - Manufacturer As our Accountant, you job will include : Deputizing for the Finance & HR Manager where required. Supporting the Finance & HR Manager with ad-hoc financial analysis, internal reporting, and process improvements. Supporting the month-end process, ensuring deadlines are met for accurate and timely reporting. Post-monthly general ledger journal entries, including accruals and prepayments; review nominal ledger and correct entries. Monthly reconciliations of all key balance sheet control accounts. Process supplier invoices and payments, ensuring correct coding and authorisation. Maintain and update cash flow model, reconciling daily movements with bank statements. Collaborate with Accounts Receivable to resolve customer account queries & support credit control. Maintain and reconcile the fixed asset register. Prepare and reconcile monthly UK, German, and Dutch VAT returns (with external agent support). Prepare monthly corporation tax and deferred tax schedules. Prepare annual P11D and PSA reports for review before submission. Support annual audit by preparing schedules, responding to auditor queries, and collating documentation. Liaise with HMRC, VAT authorities, and other regulatory bodies. PERSON SPECIFICATION: Accountant, Financial Accountant - Manufacturer To be successful in your application, you will have tangible experience of working in a similar role, in addition to this you will also be able to demonstrate: SAP experience, including FIORI apps (Mandatory). TAGETIK experience (Preferred). Proficient in Microsoft Office (Excel and Outlook in particular). Experience working within a Group of companies (Preferred). Ability to prioritise and manage multiple tasks. Strong organisational skills and attention to detail. Analytical, proactive, and inquisitive mindset. We welcome applications from permanent or contract Accountants & Management Accountants from different backgrounds, regardless of current seniority levels. OUR COMPANY: We are an international manufacturer of high-quality material handling solutions. We deliver a very broad range of product solutions, in very high demand, and which are sold into a diversified range of growing industry sectors. Our customer base includes many global household-named brands. Whilst we operate globally and have several thousand employees, we regularly connect with our international colleagues. We provide a modern working environment, excellent training, work/life balance, and secure employment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Financial Accountant, Management Accountant, Bookkeeper, Financial Controller, Accounting Manager, Accounting Supervisor INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18216, Wallace Hind Selection
Wallace Hind Selection LTD
Market Harborough, Leicestershire
Are you an established Accountant or Management Accountant looking to work in a steady environment, for an international company? Do you possess SAP knowledge and ESG experience? We offer flexible working arrangements. BASIC SALARY: £45,000 - £50,000 (negotiable for the right person) BENEFITS: 39 hours per week Annual Bonus - based on company performance (75% on sales achievement, 25% on personal KPIs). 25 days Annual Holiday (and a birthday day) & Statutory Days. Contributory Pension (employee 4% / employer 5%). Private Medical Insurance (after 3 months). Life Assurance (4x annual salary - from start date). Christmas Shutdown. Free Parking. LOCATION: Kettering COMMUTABLE LOCATIONS: Corby, Market Harborough, Wellingborough, Rushden, Raunds, Thrapston, Oundle, Huntingdon, Oakham, Lutterworth, Rugby JOB DESCRIPTION: Accountant, Financial Accountant - Manufacturer As our Accountant, you will be supportings the Finance & HR Manager in preparing financial statements, budget reports, and maintaining internal control systems. It requires the ability to work independently and with high integrity. KEY RESPONSIBILITIES: Accountant, Financial Accountant - Manufacturer As our Accountant, you job will include : Deputizing for the Finance & HR Manager where required. Supporting the Finance & HR Manager with ad-hoc financial analysis, internal reporting, and process improvements. Supporting the month-end process, ensuring deadlines are met for accurate and timely reporting. Post-monthly general ledger journal entries, including accruals and prepayments; review nominal ledger and correct entries. Monthly reconciliations of all key balance sheet control accounts. Process supplier invoices and payments, ensuring correct coding and authorisation. Maintain and update cash flow model, reconciling daily movements with bank statements. Collaborate with Accounts Receivable to resolve customer account queries & support credit control. Maintain and reconcile the fixed asset register. Prepare and reconcile monthly UK, German, and Dutch VAT returns (with external agent support). Prepare monthly corporation tax and deferred tax schedules. Prepare annual P11D and PSA reports for review before submission. Support annual audit by preparing schedules, responding to auditor queries, and collating documentation. Liaise with HMRC, VAT authorities, and other regulatory bodies. PERSON SPECIFICATION: Accountant, Financial Accountant - Manufacturer To be successful in your application, you will have tangible experience of working in a similar role, in addition to this you will also be able to demonstrate: SAP experience, including FIORI apps (Mandatory). TAGETIK experience (Preferred). Proficient in Microsoft Office (Excel and Outlook in particular). Experience working within a Group of companies (Preferred). Ability to prioritise and manage multiple tasks. Strong organisational skills and attention to detail. Analytical, proactive, and inquisitive mindset. We welcome applications from permanent or contract Accountants & Management Accountants from different backgrounds, regardless of current seniority levels. OUR COMPANY: We are an international manufacturer of high-quality material handling solutions. We deliver a very broad range of product solutions, in very high demand, and which are sold into a diversified range of growing industry sectors. Our customer base includes many global household-named brands. Whilst we operate globally and have several thousand employees, we regularly connect with our international colleagues. We provide a modern working environment, excellent training, work/life balance, and secure employment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Financial Accountant, Management Accountant, Bookkeeper, Financial Controller, Accounting Manager, Accounting Supervisor INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18216, Wallace Hind Selection
Aug 22, 2025
Full time
Are you an established Accountant or Management Accountant looking to work in a steady environment, for an international company? Do you possess SAP knowledge and ESG experience? We offer flexible working arrangements. BASIC SALARY: £45,000 - £50,000 (negotiable for the right person) BENEFITS: 39 hours per week Annual Bonus - based on company performance (75% on sales achievement, 25% on personal KPIs). 25 days Annual Holiday (and a birthday day) & Statutory Days. Contributory Pension (employee 4% / employer 5%). Private Medical Insurance (after 3 months). Life Assurance (4x annual salary - from start date). Christmas Shutdown. Free Parking. LOCATION: Kettering COMMUTABLE LOCATIONS: Corby, Market Harborough, Wellingborough, Rushden, Raunds, Thrapston, Oundle, Huntingdon, Oakham, Lutterworth, Rugby JOB DESCRIPTION: Accountant, Financial Accountant - Manufacturer As our Accountant, you will be supportings the Finance & HR Manager in preparing financial statements, budget reports, and maintaining internal control systems. It requires the ability to work independently and with high integrity. KEY RESPONSIBILITIES: Accountant, Financial Accountant - Manufacturer As our Accountant, you job will include : Deputizing for the Finance & HR Manager where required. Supporting the Finance & HR Manager with ad-hoc financial analysis, internal reporting, and process improvements. Supporting the month-end process, ensuring deadlines are met for accurate and timely reporting. Post-monthly general ledger journal entries, including accruals and prepayments; review nominal ledger and correct entries. Monthly reconciliations of all key balance sheet control accounts. Process supplier invoices and payments, ensuring correct coding and authorisation. Maintain and update cash flow model, reconciling daily movements with bank statements. Collaborate with Accounts Receivable to resolve customer account queries & support credit control. Maintain and reconcile the fixed asset register. Prepare and reconcile monthly UK, German, and Dutch VAT returns (with external agent support). Prepare monthly corporation tax and deferred tax schedules. Prepare annual P11D and PSA reports for review before submission. Support annual audit by preparing schedules, responding to auditor queries, and collating documentation. Liaise with HMRC, VAT authorities, and other regulatory bodies. PERSON SPECIFICATION: Accountant, Financial Accountant - Manufacturer To be successful in your application, you will have tangible experience of working in a similar role, in addition to this you will also be able to demonstrate: SAP experience, including FIORI apps (Mandatory). TAGETIK experience (Preferred). Proficient in Microsoft Office (Excel and Outlook in particular). Experience working within a Group of companies (Preferred). Ability to prioritise and manage multiple tasks. Strong organisational skills and attention to detail. Analytical, proactive, and inquisitive mindset. We welcome applications from permanent or contract Accountants & Management Accountants from different backgrounds, regardless of current seniority levels. OUR COMPANY: We are an international manufacturer of high-quality material handling solutions. We deliver a very broad range of product solutions, in very high demand, and which are sold into a diversified range of growing industry sectors. Our customer base includes many global household-named brands. Whilst we operate globally and have several thousand employees, we regularly connect with our international colleagues. We provide a modern working environment, excellent training, work/life balance, and secure employment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Financial Accountant, Management Accountant, Bookkeeper, Financial Controller, Accounting Manager, Accounting Supervisor INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18216, Wallace Hind Selection
Wallace Hind Selection LTD
Irchester, Northamptonshire
Are you an established Accountant or Management Accountant looking to work in a steady environment, for an international company? Do you possess SAP knowledge and ESG experience? We offer flexible working arrangements. BASIC SALARY: £45,000 - £50,000 (negotiable for the right person) BENEFITS: 39 hours per week Annual Bonus - based on company performance (75% on sales achievement, 25% on personal KPIs). 25 days Annual Holiday (and a birthday day) & Statutory Days. Contributory Pension (employee 4% / employer 5%). Private Medical Insurance (after 3 months). Life Assurance (4x annual salary - from start date). Christmas Shutdown. Free Parking. LOCATION: Kettering COMMUTABLE LOCATIONS: Corby, Market Harborough, Wellingborough, Rushden, Raunds, Thrapston, Oundle, Huntingdon, Oakham, Lutterworth, Rugby JOB DESCRIPTION: Accountant, Financial Accountant - Manufacturer As our Accountant, you will be supportings the Finance & HR Manager in preparing financial statements, budget reports, and maintaining internal control systems. It requires the ability to work independently and with high integrity. KEY RESPONSIBILITIES: Accountant, Financial Accountant - Manufacturer As our Accountant, you job will include : Deputizing for the Finance & HR Manager where required. Supporting the Finance & HR Manager with ad-hoc financial analysis, internal reporting, and process improvements. Supporting the month-end process, ensuring deadlines are met for accurate and timely reporting. Post-monthly general ledger journal entries, including accruals and prepayments; review nominal ledger and correct entries. Monthly reconciliations of all key balance sheet control accounts. Process supplier invoices and payments, ensuring correct coding and authorisation. Maintain and update cash flow model, reconciling daily movements with bank statements. Collaborate with Accounts Receivable to resolve customer account queries & support credit control. Maintain and reconcile the fixed asset register. Prepare and reconcile monthly UK, German, and Dutch VAT returns (with external agent support). Prepare monthly corporation tax and deferred tax schedules. Prepare annual P11D and PSA reports for review before submission. Support annual audit by preparing schedules, responding to auditor queries, and collating documentation. Liaise with HMRC, VAT authorities, and other regulatory bodies. PERSON SPECIFICATION: Accountant, Financial Accountant - Manufacturer To be successful in your application, you will have tangible experience of working in a similar role, in addition to this you will also be able to demonstrate: SAP experience, including FIORI apps (Mandatory). TAGETIK experience (Preferred). Proficient in Microsoft Office (Excel and Outlook in particular). Experience working within a Group of companies (Preferred). Ability to prioritise and manage multiple tasks. Strong organisational skills and attention to detail. Analytical, proactive, and inquisitive mindset. We welcome applications from permanent or contract Accountants & Management Accountants from different backgrounds, regardless of current seniority levels. OUR COMPANY: We are an international manufacturer of high-quality material handling solutions. We deliver a very broad range of product solutions, in very high demand, and which are sold into a diversified range of growing industry sectors. Our customer base includes many global household-named brands. Whilst we operate globally and have several thousand employees, we regularly connect with our international colleagues. We provide a modern working environment, excellent training, work/life balance, and secure employment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Financial Accountant, Management Accountant, Bookkeeper, Financial Controller, Accounting Manager, Accounting Supervisor INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18216, Wallace Hind Selection
Aug 22, 2025
Full time
Are you an established Accountant or Management Accountant looking to work in a steady environment, for an international company? Do you possess SAP knowledge and ESG experience? We offer flexible working arrangements. BASIC SALARY: £45,000 - £50,000 (negotiable for the right person) BENEFITS: 39 hours per week Annual Bonus - based on company performance (75% on sales achievement, 25% on personal KPIs). 25 days Annual Holiday (and a birthday day) & Statutory Days. Contributory Pension (employee 4% / employer 5%). Private Medical Insurance (after 3 months). Life Assurance (4x annual salary - from start date). Christmas Shutdown. Free Parking. LOCATION: Kettering COMMUTABLE LOCATIONS: Corby, Market Harborough, Wellingborough, Rushden, Raunds, Thrapston, Oundle, Huntingdon, Oakham, Lutterworth, Rugby JOB DESCRIPTION: Accountant, Financial Accountant - Manufacturer As our Accountant, you will be supportings the Finance & HR Manager in preparing financial statements, budget reports, and maintaining internal control systems. It requires the ability to work independently and with high integrity. KEY RESPONSIBILITIES: Accountant, Financial Accountant - Manufacturer As our Accountant, you job will include : Deputizing for the Finance & HR Manager where required. Supporting the Finance & HR Manager with ad-hoc financial analysis, internal reporting, and process improvements. Supporting the month-end process, ensuring deadlines are met for accurate and timely reporting. Post-monthly general ledger journal entries, including accruals and prepayments; review nominal ledger and correct entries. Monthly reconciliations of all key balance sheet control accounts. Process supplier invoices and payments, ensuring correct coding and authorisation. Maintain and update cash flow model, reconciling daily movements with bank statements. Collaborate with Accounts Receivable to resolve customer account queries & support credit control. Maintain and reconcile the fixed asset register. Prepare and reconcile monthly UK, German, and Dutch VAT returns (with external agent support). Prepare monthly corporation tax and deferred tax schedules. Prepare annual P11D and PSA reports for review before submission. Support annual audit by preparing schedules, responding to auditor queries, and collating documentation. Liaise with HMRC, VAT authorities, and other regulatory bodies. PERSON SPECIFICATION: Accountant, Financial Accountant - Manufacturer To be successful in your application, you will have tangible experience of working in a similar role, in addition to this you will also be able to demonstrate: SAP experience, including FIORI apps (Mandatory). TAGETIK experience (Preferred). Proficient in Microsoft Office (Excel and Outlook in particular). Experience working within a Group of companies (Preferred). Ability to prioritise and manage multiple tasks. Strong organisational skills and attention to detail. Analytical, proactive, and inquisitive mindset. We welcome applications from permanent or contract Accountants & Management Accountants from different backgrounds, regardless of current seniority levels. OUR COMPANY: We are an international manufacturer of high-quality material handling solutions. We deliver a very broad range of product solutions, in very high demand, and which are sold into a diversified range of growing industry sectors. Our customer base includes many global household-named brands. Whilst we operate globally and have several thousand employees, we regularly connect with our international colleagues. We provide a modern working environment, excellent training, work/life balance, and secure employment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Financial Accountant, Management Accountant, Bookkeeper, Financial Controller, Accounting Manager, Accounting Supervisor INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18216, Wallace Hind Selection
As an Industrial Account Manager, you will develop and maintain effective, profitable commercial relationships with existing clients, while also identifying and establishing new business opportunities and key supply routes for the distribution and national sale of key products. Clear, effective communication and meticulous attention to detail are paramount in this role, with customer satisfaction at the forefront of all decision-making processes. Client Details The organisation is a small-sized company in the transport and distribution sector, known for its commitment to providing efficient and professional services. They focus on delivering tailored solutions to meet their clients' needs. Description Key responsibilities will consist of: Manage all aspects of assigned business accounts to agreed sales targets, developing strong relationships with key customers. Support the development of new business and revenue opportunities, identifying USP, value creation and strong customer relationships. Visit customers regularly, attend meetings, prepare presentations, and investigate/resolving complaints and queries as required. Regularly review financial and commercial performance with Project Managers and the Senior Team. Accurately process customer purchase orders and manage expenditures according to specific requirements. Address customer complaints and queries, implementing preventive measures to avoid recurrence. Represent/on behalf of the company's key Industry trade exhibitions when required. Report sales progress on a weekly or monthly basis or as required by line management, with travel to HQ office when line management requires. Collate market and customer information and feedback opportunities to management on a regular basis. Accept other tasks or projects as assigned by senior management Profile The successful candidate will: Be fluent in European languages (French, German, Swiss, Portuguese, German, Dutch or Polish) Non-preferential. Proven account managerial experience within the manufacturing industry/field. Excellent communication and interpersonal skills. Ability to communicate effectively at all levels with internal and external customers to maintain and build vital relationships. Capacity to work well under pressure in a fast-paced environment. Self-motivation and ability to work independently as well as part of a team. Organisational and prioritisation skills to meet demanding deadlines. Ability to identify and address issues promptly. Essential experience using SAP. Job Offer Competitive salary in the range of 28200 - 30800 per annum. Permanent position with opportunities for growth within the company. Inclusive company culture that values employee contributions. Generous holiday leave and additional benefits.
Aug 21, 2025
Full time
As an Industrial Account Manager, you will develop and maintain effective, profitable commercial relationships with existing clients, while also identifying and establishing new business opportunities and key supply routes for the distribution and national sale of key products. Clear, effective communication and meticulous attention to detail are paramount in this role, with customer satisfaction at the forefront of all decision-making processes. Client Details The organisation is a small-sized company in the transport and distribution sector, known for its commitment to providing efficient and professional services. They focus on delivering tailored solutions to meet their clients' needs. Description Key responsibilities will consist of: Manage all aspects of assigned business accounts to agreed sales targets, developing strong relationships with key customers. Support the development of new business and revenue opportunities, identifying USP, value creation and strong customer relationships. Visit customers regularly, attend meetings, prepare presentations, and investigate/resolving complaints and queries as required. Regularly review financial and commercial performance with Project Managers and the Senior Team. Accurately process customer purchase orders and manage expenditures according to specific requirements. Address customer complaints and queries, implementing preventive measures to avoid recurrence. Represent/on behalf of the company's key Industry trade exhibitions when required. Report sales progress on a weekly or monthly basis or as required by line management, with travel to HQ office when line management requires. Collate market and customer information and feedback opportunities to management on a regular basis. Accept other tasks or projects as assigned by senior management Profile The successful candidate will: Be fluent in European languages (French, German, Swiss, Portuguese, German, Dutch or Polish) Non-preferential. Proven account managerial experience within the manufacturing industry/field. Excellent communication and interpersonal skills. Ability to communicate effectively at all levels with internal and external customers to maintain and build vital relationships. Capacity to work well under pressure in a fast-paced environment. Self-motivation and ability to work independently as well as part of a team. Organisational and prioritisation skills to meet demanding deadlines. Ability to identify and address issues promptly. Essential experience using SAP. Job Offer Competitive salary in the range of 28200 - 30800 per annum. Permanent position with opportunities for growth within the company. Inclusive company culture that values employee contributions. Generous holiday leave and additional benefits.
Easyfairs, A Sunday Times Best Place to Work 2025! Ready to take your sales career to the next level? Whether you're just starting out or already a seasoned pro in the events world, we want to hear from you. We're growing our commercial team at Easyfairs and have multiple opportunities available - from Sales Executives to Senior Sales Managers. If you're ambitious, target-driven, and love the idea of working on market-leading events that bring entire industries together, this could be your next big move. Essential Criteria: Sales Executive Level: 1-2 years of experience in a sales role Senior Sales Executive to Senior Sales Manager Level: 3-5+ years of experience in a sales role (level dependent) WITH event industry background Comfortable commuting to our office in Twickenham 3 days per week (all roles will be hybrid) Ambitious and driven individual who takes pride in owning a project and strives for the best outcome at all times KPI driven, viewing KPIs and targets as opportunity to exceed performance Confident communicator comfortable making calls over the phone Team player Desirable Criteria: • French, Spanish or German language skills are a plus but not essential Who are we? Easyfairs is a pan-European event company. We organise and host more than 200 events in 14 countries (Algeria, Belgium, Denmark, Finland, France, Germany, Italy, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the United Kingdom) and we manage eight venues in Belgium, the Netherlands and Sweden. Our passion is to bring business communities and communities of interest together. We strive to "easify" the life of our customers and increase the return on their investment of time and money through all-in formulas, advanced technology and a customer-centric approach. The Easyfairs Group employs 750 highly committed talents. Our commitment to excellence has been recognised several times. We were named Belgium's "Entrepreneur of the Year" in 2018 and Deloitte has named us a "Best Managed Company" six years running (2019-24). The company is ranked 11th in the list of the world's leading exhibition companies. We are also a proud "Sunday Times Best Place to Work 2025"! Benefits: Birthday day off Flexible working as well as hybrid working Enhanced family pay (maternity & paternity) Cycle to work scheme Interest free travel loans Free online academy to focus on professional development and upskilling Specialist external performance coach services available to all employees Employee assistance programme ️ 24/7 access to our virtual GP service Long service awards Pension as well as offering salary sacrifice Life cover Group income protection Fully stocked beer & wine fridge in the office Regular company socials organised throughout the year We understand that applicants can be put off applying for a job if they feel they don't fit all of the requirements. If you're excited about working for us and have most of the skills/ experience we're looking for, please go ahead and apply! Here at Easyfairs, we are passionate about the power of fostering a diverse, equitable and inclusive environment for our team to thrive in. We are proud to be an Equal Opportunity Employer.
Aug 21, 2025
Full time
Easyfairs, A Sunday Times Best Place to Work 2025! Ready to take your sales career to the next level? Whether you're just starting out or already a seasoned pro in the events world, we want to hear from you. We're growing our commercial team at Easyfairs and have multiple opportunities available - from Sales Executives to Senior Sales Managers. If you're ambitious, target-driven, and love the idea of working on market-leading events that bring entire industries together, this could be your next big move. Essential Criteria: Sales Executive Level: 1-2 years of experience in a sales role Senior Sales Executive to Senior Sales Manager Level: 3-5+ years of experience in a sales role (level dependent) WITH event industry background Comfortable commuting to our office in Twickenham 3 days per week (all roles will be hybrid) Ambitious and driven individual who takes pride in owning a project and strives for the best outcome at all times KPI driven, viewing KPIs and targets as opportunity to exceed performance Confident communicator comfortable making calls over the phone Team player Desirable Criteria: • French, Spanish or German language skills are a plus but not essential Who are we? Easyfairs is a pan-European event company. We organise and host more than 200 events in 14 countries (Algeria, Belgium, Denmark, Finland, France, Germany, Italy, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the United Kingdom) and we manage eight venues in Belgium, the Netherlands and Sweden. Our passion is to bring business communities and communities of interest together. We strive to "easify" the life of our customers and increase the return on their investment of time and money through all-in formulas, advanced technology and a customer-centric approach. The Easyfairs Group employs 750 highly committed talents. Our commitment to excellence has been recognised several times. We were named Belgium's "Entrepreneur of the Year" in 2018 and Deloitte has named us a "Best Managed Company" six years running (2019-24). The company is ranked 11th in the list of the world's leading exhibition companies. We are also a proud "Sunday Times Best Place to Work 2025"! Benefits: Birthday day off Flexible working as well as hybrid working Enhanced family pay (maternity & paternity) Cycle to work scheme Interest free travel loans Free online academy to focus on professional development and upskilling Specialist external performance coach services available to all employees Employee assistance programme ️ 24/7 access to our virtual GP service Long service awards Pension as well as offering salary sacrifice Life cover Group income protection Fully stocked beer & wine fridge in the office Regular company socials organised throughout the year We understand that applicants can be put off applying for a job if they feel they don't fit all of the requirements. If you're excited about working for us and have most of the skills/ experience we're looking for, please go ahead and apply! Here at Easyfairs, we are passionate about the power of fostering a diverse, equitable and inclusive environment for our team to thrive in. We are proud to be an Equal Opportunity Employer.
Manager, Technical Support Manager - German Fluency Remote - UK ID:F8195 (for internal use only) Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: We are looking for a Manager capable of managing the day-to-day interactions and processes in our Level 1 Technical Support team. In this role, your main priority is to be available as a coach and mentor for your team members (both FTE and contract employees), providing insight into daily responsibilities, handling customer escalations, and overseeing your team to keep them on task. You will be responsible for contributing to the productivity of the support team as well as leading by example. Your goal is to empower your team to produce fast, consistent, world-class technical support and be present for the needs of the team and our customers. Our ideal candidate is a high performer with experience leading a team in a contact center or technical support environment. This role will focus on training, teaching, and empowering our Level 1 Technical Support Specialists to grow into high-performing members of the support team. This is a remote position open to candidates based in UK within a reasonable commute distance to London. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure our customer workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Drive the overall Frontline Technical Support strategy, including staffing, tools, and processes ensuring best-in-class customer satisfaction across all support channels (e.g. phone, chat, web). Maintain customer satisfaction and internal quality levels at, or above, stated objectives and appropriately communicate performance and progress to the team and management. Effectively manage strategic staffing and contract partners critical to our frontline success, reviewing SLA's, quality and ensuring consistency. Ensure productivity goals for the team are clearly understood, monitored, and achieved in order to maintain appropriate customer satisfaction and staffing. Ensure that the group manages a quality end-to-end process from issue submission through resolution while meeting the service expectations of the customers and the organization. Provide effective reporting to peers and management on KPIs, key objectives, and measures. Successfully manage onboarding and continuing education needs for the frontline team. Analyze and report on top customer trends to identify opportunities for training, process, or product improvement. Champion, role model, and embed Samsara's cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) as we scale globally and across new offices. Hire, develop and lead an inclusive, engaged, and high performing team. Minimum requirements for the role: German fluency is a must. 3+ years of leading teams within a high volume contact center or technical support environment is required. BA/BS or equivalent work experience required. Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment. Solid knowledge of support processes and the ability to identify and drive changes in productivity and scalability. Ability to guide teams through periods of high growth. Superior customer facing skills with the ability to represent Samsara with strategic accounts and partners. Excellent analytic skills and knowledge of reporting tools effectively presenting. actionable insights at various levels throughout the organization Strong technology skills with the ability to aid the team in pursuing creative solutions to resolve complex issues from customers and the sales teams Proven ability to hire, retain and grow a talented workforce An ideal candidate has: Experience managing leaders in a contact center or technical support environment. French language proficiency is a plus HDI-SCM, ITIL 4 or CTSM certification is a plus At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at ourBenefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in or . For more information regarding fraudulent employment offers, please visit our blog post here . Samsara's Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy. Manager, Technical Support Manager - German Fluency
Aug 21, 2025
Full time
Manager, Technical Support Manager - German Fluency Remote - UK ID:F8195 (for internal use only) Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: We are looking for a Manager capable of managing the day-to-day interactions and processes in our Level 1 Technical Support team. In this role, your main priority is to be available as a coach and mentor for your team members (both FTE and contract employees), providing insight into daily responsibilities, handling customer escalations, and overseeing your team to keep them on task. You will be responsible for contributing to the productivity of the support team as well as leading by example. Your goal is to empower your team to produce fast, consistent, world-class technical support and be present for the needs of the team and our customers. Our ideal candidate is a high performer with experience leading a team in a contact center or technical support environment. This role will focus on training, teaching, and empowering our Level 1 Technical Support Specialists to grow into high-performing members of the support team. This is a remote position open to candidates based in UK within a reasonable commute distance to London. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure our customer workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Drive the overall Frontline Technical Support strategy, including staffing, tools, and processes ensuring best-in-class customer satisfaction across all support channels (e.g. phone, chat, web). Maintain customer satisfaction and internal quality levels at, or above, stated objectives and appropriately communicate performance and progress to the team and management. Effectively manage strategic staffing and contract partners critical to our frontline success, reviewing SLA's, quality and ensuring consistency. Ensure productivity goals for the team are clearly understood, monitored, and achieved in order to maintain appropriate customer satisfaction and staffing. Ensure that the group manages a quality end-to-end process from issue submission through resolution while meeting the service expectations of the customers and the organization. Provide effective reporting to peers and management on KPIs, key objectives, and measures. Successfully manage onboarding and continuing education needs for the frontline team. Analyze and report on top customer trends to identify opportunities for training, process, or product improvement. Champion, role model, and embed Samsara's cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) as we scale globally and across new offices. Hire, develop and lead an inclusive, engaged, and high performing team. Minimum requirements for the role: German fluency is a must. 3+ years of leading teams within a high volume contact center or technical support environment is required. BA/BS or equivalent work experience required. Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment. Solid knowledge of support processes and the ability to identify and drive changes in productivity and scalability. Ability to guide teams through periods of high growth. Superior customer facing skills with the ability to represent Samsara with strategic accounts and partners. Excellent analytic skills and knowledge of reporting tools effectively presenting. actionable insights at various levels throughout the organization Strong technology skills with the ability to aid the team in pursuing creative solutions to resolve complex issues from customers and the sales teams Proven ability to hire, retain and grow a talented workforce An ideal candidate has: Experience managing leaders in a contact center or technical support environment. French language proficiency is a plus HDI-SCM, ITIL 4 or CTSM certification is a plus At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at ourBenefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in or . For more information regarding fraudulent employment offers, please visit our blog post here . Samsara's Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy. Manager, Technical Support Manager - German Fluency
