Branch Manager

Branch Manager

Location: Harrogate, North Yorkshire
Salary: £35,000 - £40,000 + OTE
Hours: Monday to Friday, 8:45am 5:30pm & 1 in 3 Saturdays (9am 4pm) with a day off in lieu

We re recruiting on behalf of our growing client in central Harrogate for a Branch Manager. This is an exciting opportunity for an experienced estate agency Branch Manager with a passion for leadership and a strong focus on customer service and performance.

As Branch Manager, you will be responsible for the day-to-day running of the Harrogate office. You ll lead by example, support and motivate your team, and deliver excellent results through strong business development and relationship building. You ll also be hands-on with valuations and client interaction, playing a key role in growing and maintaining the branch s success.

Responsibilities:

• Oversee the daily operations of the branch and ensure high levels of service delivery.
• Carry out property valuations and convert them into instructions.
• Lead morning meetings and set daily goals for the team.
• Allocate tasks and support team members in achieving targets.
• Monitor performance, provide training, and motivate the team to meet objectives.
• Maintain regular communication with vendors and applicants.
• Manage the office diary including appointments and viewings.
• Handle client queries and resolve complaints professionally.
• Monitor local market trends and maintain up-to-date competitor knowledge.
• Actively promote the business and support new business generation through canvassing and client relationship management.
• Report weekly branch activity and performance to senior management.

Requirements:

• Previous experience as a Branch Manager within estate agency.
• Strong leadership and team management skills.
• Proactive, driven, and target-focused.
• Confident, customer-focused, and highly organised.
• Valid driving licence and vehicle are essential

If you re a motivated estate agency professional looking for your next leadership role in Harrogate, we d love to hear from you. Please apply via the link or contact Unity Resourcing for more information.