Job Description
Job title IT Manager
Responsible to Head of IT
General responsibility Assist the Head of IT in all daily tasks and ongoing projects.
Specific responsibilities • Assist with and develop knowledge of Network and Server management
• Assist with IT hardware and software
• Meeting room IT equipment management and monitoring
• Act as the second point of contact for IT support desk requests
• Ensure reliable running of all PCs, laptops, company devices
• Assist in the creation and maintenance of network user accounts, email addresses
etc
• Support the company s internet and e-mail access and availability
• Manage the company s mobile devices including purchasing, provisioning, and
support
• Meeting room IT management to ensure it works efficiently at all times, is easy to
access and all users can work quickly and effectively.
• Other ad hoc duties to assist the smooth running of the office and all IT needs
• Comply with all company policies and procedures that relate to anti-bribery,
quality, environment and health and safety
Skills / experience required • Microsoft Windows operating systems
• General computer hardware knowledge
• Positive can-do attitude, excellent work ethic with attention to detail, polite and
helpful manner customer service skills, ability to handle people at all levels with
respect, diplomacy and positively. Always willing to go the extra mile.
• Experience in similar role
• Windows Server, infrastructure.
• Microsoft Exchange, TCP/IP.
