Sports Receptionist - Epsom, Surrey

Sports Receptionist - Epsom, Surrey

Job Type: Full Time - 40 hours per week

The Royal Automobile Club is an exclusive world-class private members club, with 2 stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.

We are currently seeking a Sports Receptionist to join our dedicated team at our clubhouse based in Epsom, Surrey. This is an excellent opportunity for an individual who is passionate about delivering a warm, professional welcome to our members and their guests.

The role is 40 hours per week over 5 days - Monday to Sunday.

Benefits of working at the Royal Automobile Club:

• Annual staff bonus
• Free meals on duty
• Paid birthday day off
• Generous pension
• Free onsite parking at Woodcote Park clubhouse
• Free shuttle bus from Epsom station
• Perkbox discount scheme
• European RAC cover
• Interest-free season ticket loan
• Employer-paid health cash plan
• 24/7 Employee Assistance Programme
• Staff parties

Responsibilities:

• Ensure the smooth and efficient operation of the sports and wellness reception desk.
• Provide a friendly and professional welcome to all members and guests.
• Manage bookings and enquiries with accuracy and attention to detail.
• Maintain a high standard of presentation and service at all times.

About you:

• Valid full UK drivers licence
• NPLQ qualification preferred, willing to provide training to achieve qualification if required
• Demonstrates a genuine passion for customer service.
• Possesses excellent communication and interpersonal skills.
• Highly organised and capable of multitasking in a busy environment.
• Previous experience in a similar customer-facing role.

Club Values: HEARTS

Heritage - Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club
Excellence - Excellence is not an achievement; it is something we strive for every day.
Accountability - Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism.
Respect - Showing consideration and understanding to our members and colleagues.
Trust - Acting with fairness, honesty and integrity.
Sustainability - Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.

Please visit our website for more information about our Club Vision and Values.

What to expect:

• All applications will be reviewed
• Immediate interview dates available
• The full job description is available upon request ahead of an interview.