Ad Ops Manager

Footballco is a global, football-focused digital platform with the ambition to own the entire non-live football landscape worldwide and become THE digital destination for all football fans across the globe. Combining some of the most forward-thinking minds in football, an award-winning creative and production team, as well as digital platforms loved by 400m fans globally, FC aims to own the digital fan ecosystem across the world's biggest sport.

With 300 permanent employees across the world, FC is a diverse, disruptive, brave, dynamic, agile, and fun organization. Our work-hard, play-hard attitude supports these values - with the football fan always front of mind, leveraging a world-class tech platform and our track record (since PERFORM) of being first to market.

We connect fans to football and brands to fans. Come join us and be a part of it!

This role will be based in London, working US hours (New York time).

The AdOps Manager is responsible for the technical oversight, successful delivery, and continuous improvement of ad campaigns across Footballco's portfolio of websites and apps.

Sitting in a global team, this role plays a key part in the setup, monitoring, troubleshooting, and performance analysis of campaigns across display, video, and app environments.

This role will also work closely with the programmatic team to deliver projects, set up partners, and drive revenue. It is a hands-on role suited to someone solutions-oriented, technically strong, a great communicator, analytical, and highly proactive.

You'll collaborate closely with commercial, product, and dev teams across multiple regions and lead projects to streamline operations or enhance performance. While not initially a people management role, there is potential for this to evolve.

1. Implement, monitor, and optimize ad campaigns across display, video, and app.
2. Provide end-to-end support for trafficking, troubleshooting, QA testing, and 3rd party tag implementation.
3. Troubleshoot technical issues and provide actionable solutions.
4. Work collaboratively to ensure campaigns are launched effectively and perform against KPIs.
5. Proactively identify delivery risks or underperformance, provide solutions, and resolve concerns.
6. Provide internal and external technical support for campaign-related issues, site projects, replatforms, etc.
7. Conduct regular discrepancy checks & troubleshoot any technical issues.
8. Deliver campaign reports and regular metric-based reporting to all areas of the business.
9. Support billing reconciliation and tracking discrepancies where required.
10. Understand, help evolve, and document internal operational processes and recommend improvements.
11. Manage and prioritize own workload, take ownership of assigned tasks, and deliver within deadlines.
12. Identify and escalate issues early to reduce financial implications.
13. Lead or contribute to regional and global operational projects.
14. Remain flexible and available to support ad operations across all regions.

Comply with all relevant internal rules, policies, and procedures.

Support the Head of AdOps and team in implementing programs and executing organizational objectives.

Undertake other duties as required and work in other locations within the company.

• Significant experience in ad operations technical roles, including trafficking, site tagging, audience management, and MCM management.
• Strong understanding of ad operations workflows and technologies.
• Excellent troubleshooting skills and a solutions-driven mindset.
• Familiarity with debugging techniques and web development tools.
• High attention to detail, accuracy, and reliability.
• Strong organization and project management skills.
• Proactive, able to work independently.
• Proficiency in Excel and Google Suite products.
• Experience with CRM/OMS systems like ADvendio.
• Experience with ad technologies such as DMP, ad verification, OMS, programmatic partners.
• Positive attitude and enthusiasm.
• Spanish or Portuguese language skills (for LATAM support).
• Experience & understanding of paid social media advertising.
• Knowledge of online advertising sales, including programmatic technologies.
• Use of analytics tools like Google Analytics.

Footballco is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to age, race, gender, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.