Senior Mobile Product Designer

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Back in 2013, our founder Dwayne D'Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever - achieving profitability through innovation and a highly disciplined approach to growth.

Where we are now:

We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products - spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (300% year-on-year growth). We're looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There's never been a more exciting time to join HeliosX.

Where we're going:

Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.

Come be a part of making our dream of easier and faster healthcare a reality!

The Opportunity

As the Senior Mobile Product Designer, you will have the opportunity to shape the future of mobile experiences across our apps. You'll lead the design of native apps from early stages, applying your skills across UX research, design, visual storytelling, and UX writing to craft intuitive and engaging solutions. Working closely with Product, Engineering, UX Research, Marketing, Clinical, and Operations teams, you'll help define the mobile product roadmap and ensure every design decision balances user needs with business goals. If you're passionate about creating seamless, user-centered mobile experiences, this role gives you the platform to bring your ideas to life and drive meaningful change at scale.

What you'll do

• Work with product and engineering managers to shape the future of our native apps.
• Plan and execute discovery work. Ensuring that our users remain at the heart of every decision we make.
• Plan and conduct user research, either in collaboration with our UX Research team, or on your own. Understand people's needs and behaviours, then synthesise insights to inform design solutions.
• Bring your creative ideas to life. To not only address user needs but also align with our business objectives.
• Craft compelling and accessible written content. Usability is paramount, but it should also align with our brand guidelines.
• Create high-fidelity designs based on our design system. Bring them to life with clickable prototypes.
• Help to evolve our design system across our brands. Ensuring a consistent experience for our diverse user base.
• Collaborate with our talented developers. Foster a supportive and inclusive environment throughout the implementation process.

What you'll bring to HeliosX

• You have 5+ years experience as a product designer.
• You have several years experience designing for native mobile apps.
• You are comfortable in UX research, UX design, visual design, and UX writing.
• You've worked on B2C digital products, ideally with large or international user bases.
• Your portfolio demonstrates sound capability in discovery, UX design, and UI design.
• You enjoy working in fast-paced startups. You're comfortable proactively stepping up to take the lead on things when you spot something that needs to be done.
• You work collaboratively with Product, Engineering and UX Research colleagues to drive forward initiatives across multiple concurrent projects.
• You're comfortable using design systems created in Figma.

Life at HeliosX

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

• Generous equity allocations with significant upside potential
• 25 Days Holiday (+ all the usual Bank Holidays)
• Private health insurance, along with extra dental and eye care cover
• Enhanced parental leave
• Cycle-to-work Scheme
• Electric Car Scheme
• Free Dermatica and MedExpress products every month, as well as family discounts
• Home office allowance
• Access to a Headspace subscription, discounted gym memberships, and a learning and development budget

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