Area Sales Manager Windows & Doors Job Title: Business Development Manager Windows & Doors Industry Sector: Windows, Doors, Fenestration, Joinery Products, Timber Windows, Glazing, Construction Products, Building Products, Window & Doors Installers, Contractors, Builders, Building Materials, Window & Door Retailers, Business Development Manager, Area sales Manager Area to be covered: Midlands Rem click apply for full job details
Jul 05, 2025
Full time
Area Sales Manager Windows & Doors Job Title: Business Development Manager Windows & Doors Industry Sector: Windows, Doors, Fenestration, Joinery Products, Timber Windows, Glazing, Construction Products, Building Products, Window & Doors Installers, Contractors, Builders, Building Materials, Window & Door Retailers, Business Development Manager, Area sales Manager Area to be covered: Midlands Rem click apply for full job details
Area Sales Manager Windows & Doors Job Title: Business Development Manager Windows & Doors Industry Sector: Windows, Doors, Fenestration, Joinery Products, Timber Windows, Glazing, Construction Products, Building Products, Window & Doors Installers, Contractors, Builders, Building Materials, Window & Door Retailers, Business Development Manager, Area sales Manager Area to be covered: Midlands Rem click apply for full job details
Jul 05, 2025
Full time
Area Sales Manager Windows & Doors Job Title: Business Development Manager Windows & Doors Industry Sector: Windows, Doors, Fenestration, Joinery Products, Timber Windows, Glazing, Construction Products, Building Products, Window & Doors Installers, Contractors, Builders, Building Materials, Window & Door Retailers, Business Development Manager, Area sales Manager Area to be covered: Midlands Rem click apply for full job details
Technical Sales Manager Architectural and Structural Glass Job Title: Technical Sales & Business Development Architectural and Structural Glass Industry Sector: Bespoke Aluminium Solutions, Entrance Doors, Bifolding Doors, Sliding Doors, Windows, Curtain Walls, Production and Installation, Architects, Specification, Property Owners and High Net Work Individuals Area to be covered: National, with click apply for full job details
Jul 04, 2025
Full time
Technical Sales Manager Architectural and Structural Glass Job Title: Technical Sales & Business Development Architectural and Structural Glass Industry Sector: Bespoke Aluminium Solutions, Entrance Doors, Bifolding Doors, Sliding Doors, Windows, Curtain Walls, Production and Installation, Architects, Specification, Property Owners and High Net Work Individuals Area to be covered: National, with click apply for full job details
Technical Sales Manager Architectural and Structural Glass Job Title: Technical Sales & Business Development Architectural and Structural Glass Industry Sector: Bespoke Aluminium Solutions, Entrance Doors, Bifolding Doors, Sliding Doors, Windows, Curtain Walls, Production and Installation, Architects, Specification, Property Owners and High Net Work Individuals Area to be covered: National, with click apply for full job details
Jul 04, 2025
Full time
Technical Sales Manager Architectural and Structural Glass Job Title: Technical Sales & Business Development Architectural and Structural Glass Industry Sector: Bespoke Aluminium Solutions, Entrance Doors, Bifolding Doors, Sliding Doors, Windows, Curtain Walls, Production and Installation, Architects, Specification, Property Owners and High Net Work Individuals Area to be covered: National, with click apply for full job details
Chase Taylor Recruitment Ltd
Weston-super-mare, Somerset
Chase Taylor Recruitment have an exciting opportunity to join as a Sales Manager for one of the UK s leading fabricators & installers of Window and Door Products. The business has been operating for over 20 successful years, building a great reputation within the industry and local area for their quality and service. The right candidate will have experience as a window and door sales manager who can manage a team and be confident demonstrating products to customers/clients. The role: Oversee all aspects of the dealership's showroom, including merchandising, floor layout, products displayed, displays, and the space's overall appearance and ambiance Showing potential customers our products in the showroom Quoting customer projects Follow up on quotations by phone and/or email Answering the phone and emails, dealing with customer enquiries Maintain and manage inventory. Assist with marketing and promotions. The candidate: Experience managing a showroom within the home improvement/ windows and door industry Good/confident telephone manner Excellent customer service and communication skills Computer literate and familiar with fenestration processing systems High attention to detail Must currently reside in the UK If you are interested in this role and you come from a sales background within the windows and doors/fenestration industry and you would like to find out more, please click apply or contact Guy at Chase Taylor Recruitment and quote reference number MM6169
Jun 19, 2025
Full time
Chase Taylor Recruitment have an exciting opportunity to join as a Sales Manager for one of the UK s leading fabricators & installers of Window and Door Products. The business has been operating for over 20 successful years, building a great reputation within the industry and local area for their quality and service. The right candidate will have experience as a window and door sales manager who can manage a team and be confident demonstrating products to customers/clients. The role: Oversee all aspects of the dealership's showroom, including merchandising, floor layout, products displayed, displays, and the space's overall appearance and ambiance Showing potential customers our products in the showroom Quoting customer projects Follow up on quotations by phone and/or email Answering the phone and emails, dealing with customer enquiries Maintain and manage inventory. Assist with marketing and promotions. The candidate: Experience managing a showroom within the home improvement/ windows and door industry Good/confident telephone manner Excellent customer service and communication skills Computer literate and familiar with fenestration processing systems High attention to detail Must currently reside in the UK If you are interested in this role and you come from a sales background within the windows and doors/fenestration industry and you would like to find out more, please click apply or contact Guy at Chase Taylor Recruitment and quote reference number MM6169
We are working with one of the leading suppliers of upvc windows, doors and roofline products who are recruiting an experienced Sales Manager to cover London and the South East Regions. The main duties of the role are to ensure you achieve customer account targets; preparing, managing and implementing a sales strategy in line with the annual sales objective, for the development of the customer and product base. The customer base includes: Social Housing Providers New Build Companies Contractors Architects, Designers & Specifiers Specialist Roofline and Window Stockists Window Fabricators Roofline Installers Window Installers General Builders Key Accountabilities of the role: Identify, prospect and meet potential new clients leveraging existing and new contacts at the appropriate levels and turn this into increased business. Identify trends and ideas by researching industry and related events, publications and announcements. Plan sales approaches and pitches, understanding client needs, concerns and objectives. Present to and consult with the management team on business trends with a view to developing profitable new business. Participate in pricing solutions and services for clients which reflect established margin expectations. Attend industry functions, events and conferences and provide feedback and information on market trends. Act on new business leads promptly and provide a weekly progress report on development, provide a monthly management report using the template provide by the Divisional Sales Manager. Provide sales forecasts and regular update opportunities. Provide a weekly plan of activity. Prepare a monthly report on activity and sales performance. Liaise effectively and build strong relationships with customer services, marketing, commercial, group businesses, transport and all line management to ensure effective and positive team work is achieved. Key Experiences: Experience within a Senior Sales, Sales Manager and or Business Development Manager position is essential Experience selling GRP products and Upvc roofline products into contractors, local authority and the housing market Must be results driven and can demonstrate success Delivers and exceeds targets Can build and develop effective relationships A good Industry insight and knowledge of market trends and future development
Jun 17, 2025
Full time
We are working with one of the leading suppliers of upvc windows, doors and roofline products who are recruiting an experienced Sales Manager to cover London and the South East Regions. The main duties of the role are to ensure you achieve customer account targets; preparing, managing and implementing a sales strategy in line with the annual sales objective, for the development of the customer and product base. The customer base includes: Social Housing Providers New Build Companies Contractors Architects, Designers & Specifiers Specialist Roofline and Window Stockists Window Fabricators Roofline Installers Window Installers General Builders Key Accountabilities of the role: Identify, prospect and meet potential new clients leveraging existing and new contacts at the appropriate levels and turn this into increased business. Identify trends and ideas by researching industry and related events, publications and announcements. Plan sales approaches and pitches, understanding client needs, concerns and objectives. Present to and consult with the management team on business trends with a view to developing profitable new business. Participate in pricing solutions and services for clients which reflect established margin expectations. Attend industry functions, events and conferences and provide feedback and information on market trends. Act on new business leads promptly and provide a weekly progress report on development, provide a monthly management report using the template provide by the Divisional Sales Manager. Provide sales forecasts and regular update opportunities. Provide a weekly plan of activity. Prepare a monthly report on activity and sales performance. Liaise effectively and build strong relationships with customer services, marketing, commercial, group businesses, transport and all line management to ensure effective and positive team work is achieved. Key Experiences: Experience within a Senior Sales, Sales Manager and or Business Development Manager position is essential Experience selling GRP products and Upvc roofline products into contractors, local authority and the housing market Must be results driven and can demonstrate success Delivers and exceeds targets Can build and develop effective relationships A good Industry insight and knowledge of market trends and future development
Do you have practical experience in the timber/joinery or paints, resins or coatings sector? Do you have the ability to sell & deliver training courses to decorators, sub contractors and specifiers? If so, we have the role for you! Covering London and everything inside the M25. You will be selling accredited courses and timber restoration solutions that restore and preserve timber from rotting, most often used on windows and doors. Salary up to £45k basic dependent on experience, plus £3600 London weighting, £7k bonus potential, 40 days holiday (including Bank holidays) plus executive type hybrid or electric company car and other attractive benefits. APPLY TODAY! THE ROLE: As a Technical Account Manager, you'll be selling and delivering training courses to end users such as joiners, carpenters, painting contractors and specifiers. You must be confident in your ability to use tools and resins to teach those users to the very highest standards in an engaging, professional and knowledgeable manner. As Technical Account Manager, you will perform inspections on site, both in advance for random sampling of the number and scope of defects and during the start up of a project, by means of preventative assessment and by acting to promote the professional execution of a project. As Technical Sales Executive, you will be covering London and everything inside the M25. You will be account managing a portfolio of customers, as well as target new business. You will on occasion conduct site surveys and projects typically cover Local Authority & Housing Association properties, Schools, National Trust and Heritage properties. You will also work with distributor partners to develop business. You will work closely with your Specification Account Manager colleague, largely with technical support and practical work. This is a mix of sales, coaching and training the specialist applicator, site surveys and technical support. The Technical Account representative will ensure that the CRM system is up to date with relevant accounts and data, including all appointments. THE SUCCESSFUL CANDIDATE: The successful Technical Account Manager will be an excellent communicator, positive, instantly engaging, with a can do attitude. You will ideally have specialist knowledge both theoretical and practical with regard to the creation and repair of timber rot in timber joinery and the ability to apply this in-house. You will ideally have knowledge of joinery in general. You will have a good knowledge of the behaviour of wood used in timber joinery and paint systems applied to joinery. You will have experience with contractors, local authorities and distributors and possess good training and presentation techniques. You will be organised, able to effectively journey plan and be a confident communicator. You will be required to establish and maintain relationships with their client base. You'll be social media savvy and active, to gain new contacts and relationships. As well as being technically strong, you'll be a tenacious, outgoing individual, with the ability and confidence to contact "unknown" prospects. The ideal candidate will live in the Greater London area or have close access to the M25. THE COMPANY Our client is a well established, well regarded manufacturer of wood restoration products & associated sundries, used to restore rotten wood on timber windows and doors. The products are sustainable and alleviate the need to replace damaged and rotten timber, breathing new life into the timber. Our client is currently investing in market research and creating a proposition over the next 3 years to deliver growth of 15% per year, so now is a fabulous time to join. They pride themselves as a company that makes decisions together and plans together, they have an open feedback culture, where they expect people to be open and honest about themselves and their colleagues. They foster a growth mind set and have a real family feel. THE REMUNERATION Basic salary of £38,000- £45,000 dependent on experience. You will also benefit from a £3600 London weighting. Up to £7K annual bonus potential. 32 days holiday, plus 8 Bank holidays. Executive level Electric or Hybrid Company car Pension scheme where the employer will match the employee at any level from 5%- 7% contribution. Private medical and dental cover. Death in Service x4. They offer up to £1,000 per person for personal development and training This is a people centric business, that offer very good training and support and some very nice additional benefits, such as a wellness scheme and regular team get togethers. If you are a carpenter, joiner or decorator, with a positive, engaging personality, perhaps looking to get off the tools but coach and train other tradespeople to be one of our clients' approved contractors, then this can move you into a customer facing, sales and service led role. So if you feel you have what it takes, then call Colin Chandler, Nick Harris or Tom Gerrans on (phone number removed) or email your CV to (url removed)
Jun 17, 2025
Full time
Do you have practical experience in the timber/joinery or paints, resins or coatings sector? Do you have the ability to sell & deliver training courses to decorators, sub contractors and specifiers? If so, we have the role for you! Covering London and everything inside the M25. You will be selling accredited courses and timber restoration solutions that restore and preserve timber from rotting, most often used on windows and doors. Salary up to £45k basic dependent on experience, plus £3600 London weighting, £7k bonus potential, 40 days holiday (including Bank holidays) plus executive type hybrid or electric company car and other attractive benefits. APPLY TODAY! THE ROLE: As a Technical Account Manager, you'll be selling and delivering training courses to end users such as joiners, carpenters, painting contractors and specifiers. You must be confident in your ability to use tools and resins to teach those users to the very highest standards in an engaging, professional and knowledgeable manner. As Technical Account Manager, you will perform inspections on site, both in advance for random sampling of the number and scope of defects and during the start up of a project, by means of preventative assessment and by acting to promote the professional execution of a project. As Technical Sales Executive, you will be covering London and everything inside the M25. You will be account managing a portfolio of customers, as well as target new business. You will on occasion conduct site surveys and projects typically cover Local Authority & Housing Association properties, Schools, National Trust and Heritage properties. You will also work with distributor partners to develop business. You will work closely with your Specification Account Manager colleague, largely with technical support and practical work. This is a mix of sales, coaching and training the specialist applicator, site surveys and technical support. The Technical Account representative will ensure that the CRM system is up to date with relevant accounts and data, including all appointments. THE SUCCESSFUL CANDIDATE: The successful Technical Account Manager will be an excellent communicator, positive, instantly engaging, with a can do attitude. You will ideally have specialist knowledge both theoretical and practical with regard to the creation and repair of timber rot in timber joinery and the ability to apply this in-house. You will ideally have knowledge of joinery in general. You will have a good knowledge of the behaviour of wood used in timber joinery and paint systems applied to joinery. You will have experience with contractors, local authorities and distributors and possess good training and presentation techniques. You will be organised, able to effectively journey plan and be a confident communicator. You will be required to establish and maintain relationships with their client base. You'll be social media savvy and active, to gain new contacts and relationships. As well as being technically strong, you'll be a tenacious, outgoing individual, with the ability and confidence to contact "unknown" prospects. The ideal candidate will live in the Greater London area or have close access to the M25. THE COMPANY Our client is a well established, well regarded manufacturer of wood restoration products & associated sundries, used to restore rotten wood on timber windows and doors. The products are sustainable and alleviate the need to replace damaged and rotten timber, breathing new life into the timber. Our client is currently investing in market research and creating a proposition over the next 3 years to deliver growth of 15% per year, so now is a fabulous time to join. They pride themselves as a company that makes decisions together and plans together, they have an open feedback culture, where they expect people to be open and honest about themselves and their colleagues. They foster a growth mind set and have a real family feel. THE REMUNERATION Basic salary of £38,000- £45,000 dependent on experience. You will also benefit from a £3600 London weighting. Up to £7K annual bonus potential. 32 days holiday, plus 8 Bank holidays. Executive level Electric or Hybrid Company car Pension scheme where the employer will match the employee at any level from 5%- 7% contribution. Private medical and dental cover. Death in Service x4. They offer up to £1,000 per person for personal development and training This is a people centric business, that offer very good training and support and some very nice additional benefits, such as a wellness scheme and regular team get togethers. If you are a carpenter, joiner or decorator, with a positive, engaging personality, perhaps looking to get off the tools but coach and train other tradespeople to be one of our clients' approved contractors, then this can move you into a customer facing, sales and service led role. So if you feel you have what it takes, then call Colin Chandler, Nick Harris or Tom Gerrans on (phone number removed) or email your CV to (url removed)
Chase Taylor Recruitment are currently working with a well-established window and door business based in the UK, who are looking to recruit an experienced trade sales professional to cover the local area. Our client doesn t just manufacture windows and doors they build partnerships, deliver quality, and support their customers every step of the way. As one of the UK s leading fabricators of uPVC systems, they are on the lookout for a dynamic, driven, and personable Area Sales Manager to join their growing team and make a real impact in the trade sector. The right candidate will have previous or current experience within a sales or BDM role within the window and door industry. The role responsibilities: Maintain and nurture existing customers and increase the turnover and profitability of the business within your territory. Increasing sales activity by offering smart, tailored solutions Territory management and spotting opportunities for growth and turning leads into loyal customers Working with the company CRM system and ensuring it is managed effectively for your customers. Working with customers to review their needs and how we can support them to achieve their business goals. Giving product and legislative advice/guidance to customers as and when needed. Liaising with marketing on product/technical information for our marketing communications. The candidate skills & experience: Experienced in trade sales, ideally within the fenestration or construction sectors A people person with a knack for building rapport and closing deals Self-motivated, results-oriented, and ready to take ownership of your patch Passionate about delivering exceptional customer service Have a full UK driving license Must currently reside in the UK If you are a sales or business development professional within the window and door industry and would like to find out more information, please click apply or contact Guy at Chase Taylor Recruitment and quote reference number MM6156
Jun 11, 2025
Full time
Chase Taylor Recruitment are currently working with a well-established window and door business based in the UK, who are looking to recruit an experienced trade sales professional to cover the local area. Our client doesn t just manufacture windows and doors they build partnerships, deliver quality, and support their customers every step of the way. As one of the UK s leading fabricators of uPVC systems, they are on the lookout for a dynamic, driven, and personable Area Sales Manager to join their growing team and make a real impact in the trade sector. The right candidate will have previous or current experience within a sales or BDM role within the window and door industry. The role responsibilities: Maintain and nurture existing customers and increase the turnover and profitability of the business within your territory. Increasing sales activity by offering smart, tailored solutions Territory management and spotting opportunities for growth and turning leads into loyal customers Working with the company CRM system and ensuring it is managed effectively for your customers. Working with customers to review their needs and how we can support them to achieve their business goals. Giving product and legislative advice/guidance to customers as and when needed. Liaising with marketing on product/technical information for our marketing communications. The candidate skills & experience: Experienced in trade sales, ideally within the fenestration or construction sectors A people person with a knack for building rapport and closing deals Self-motivated, results-oriented, and ready to take ownership of your patch Passionate about delivering exceptional customer service Have a full UK driving license Must currently reside in the UK If you are a sales or business development professional within the window and door industry and would like to find out more information, please click apply or contact Guy at Chase Taylor Recruitment and quote reference number MM6156
Job Title: uPVC Fabricators Based : Redruth, Cornwall Salary: From 11.44 per hour, depending on skills and experience Job Type: Full Time, Permanent Working Hours: 40 hours per week, 7.30am to 4pm Monday to Friday This Cornish manufacturing company, which was established in 1985, are currently looking for a capable and adaptable uPVC door and window fabricator to join their team in Redruth, Cornwall. Although experience is preferred, on the job training can be provided. They design, fabricate, and install conservatories, orangeries, windows, doors and glass balustrading for residential, commercial and trade customers. They have a large showroom displaying both bespoke and standard designs and pride themselves on their well-deserved reputation for innovative design, high quality products and excellent workmanship, followed up with genuine after sales service. About you: You will ideally be experienced in all aspects of uPVC fabrication, however if you don't have specific skills in this area, on-job training can be provided to practical individuals There will be a need for occasional site work to assist fitters with large frames which will require physical strength and agility Additionally, a clean driving licence would be an advantage, and preference will be given to drivers with class C1 entitlement You will be reporting to an experienced the Installation Manager who will provide some work- related training. What we offer: You will receive a competitive salary (subject to experience and qualifications) 20 days annual holiday (rising to 25 days with length of service) plus all public holidays To apply for these roles please click APPLY button to send in your CV and Covering Letter. Candidates with the experience or relevant job titles of; UPVC Window Fitter, UPVC Window Joiner, Window Fabricator, uPVC Window, Multi Trade, Working, Finishing Joiner, Working Bench, Joiner Tradesperson, Fabrication will also be considered for this role.
Mar 09, 2025
Full time
Job Title: uPVC Fabricators Based : Redruth, Cornwall Salary: From 11.44 per hour, depending on skills and experience Job Type: Full Time, Permanent Working Hours: 40 hours per week, 7.30am to 4pm Monday to Friday This Cornish manufacturing company, which was established in 1985, are currently looking for a capable and adaptable uPVC door and window fabricator to join their team in Redruth, Cornwall. Although experience is preferred, on the job training can be provided. They design, fabricate, and install conservatories, orangeries, windows, doors and glass balustrading for residential, commercial and trade customers. They have a large showroom displaying both bespoke and standard designs and pride themselves on their well-deserved reputation for innovative design, high quality products and excellent workmanship, followed up with genuine after sales service. About you: You will ideally be experienced in all aspects of uPVC fabrication, however if you don't have specific skills in this area, on-job training can be provided to practical individuals There will be a need for occasional site work to assist fitters with large frames which will require physical strength and agility Additionally, a clean driving licence would be an advantage, and preference will be given to drivers with class C1 entitlement You will be reporting to an experienced the Installation Manager who will provide some work- related training. What we offer: You will receive a competitive salary (subject to experience and qualifications) 20 days annual holiday (rising to 25 days with length of service) plus all public holidays To apply for these roles please click APPLY button to send in your CV and Covering Letter. Candidates with the experience or relevant job titles of; UPVC Window Fitter, UPVC Window Joiner, Window Fabricator, uPVC Window, Multi Trade, Working, Finishing Joiner, Working Bench, Joiner Tradesperson, Fabrication will also be considered for this role.
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Managing the store team, you will focus on driving sales and maximising store profitability, while providing industry leading service on the high street. You will continue to exceed your stores KPIs and maintain the company standards while following company guidelines. Most importantly you will represent JD Sports in the most professional manner. Customer Service Maintain customer retention by providing first class service. Deal with enquires and complaints and resolving the issue/request. Drive consistency within your internal teams to achieve the highest service levels. Have a strong understanding of the Customer Service measuring programme, Customer Satisfaction surveys and the company Net Promoter Score (NPS). Ensure that targets are achieved and, where possible, exceeded. Analyse Oracle reports to assist you in making key sales decisions. Manage in store devices in order to capitalise on a wider range of products. Confident use of the store's dashboard to analyse Footfall, Average Transaction Value and conversion, applying this to the store environment. Following a weekly brief, ensure that this is applied to your store and maintain high visual standards. Attract, engage and motivate customers into making purchases in store by using the latest visual techniques. Making sure that all new product and advertised product is all visible and in the correct locations. Ensure mannequins, displays and windows are updated in accordance with Visual Merchandising guidelines. Training & Development Develop existing team members and encourage progression within the company. Hold regular training meetings within store, making sure the team around you are able to maintain the high standards required. Keep track of internal progression, ensuring all personnel complete the relevant E-Assessments. Management development should be prioritised by the use of the in-house Trainee Management Academy. Skills, Experience & Knowledge Needed Retail Management experience would be advantageous. Strong verbal and written communication skills. IT skills- Microsoft Outlook, Word and Excel. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Discretionary Bonus Scheme Staff Discount On JD Group and other brands within the organisation Pension Scheme - Depending on level of role Life Assurance - Depending on level of role Personal development opportunities to learn and develop at work. Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.
Feb 17, 2025
Full time
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Managing the store team, you will focus on driving sales and maximising store profitability, while providing industry leading service on the high street. You will continue to exceed your stores KPIs and maintain the company standards while following company guidelines. Most importantly you will represent JD Sports in the most professional manner. Customer Service Maintain customer retention by providing first class service. Deal with enquires and complaints and resolving the issue/request. Drive consistency within your internal teams to achieve the highest service levels. Have a strong understanding of the Customer Service measuring programme, Customer Satisfaction surveys and the company Net Promoter Score (NPS). Ensure that targets are achieved and, where possible, exceeded. Analyse Oracle reports to assist you in making key sales decisions. Manage in store devices in order to capitalise on a wider range of products. Confident use of the store's dashboard to analyse Footfall, Average Transaction Value and conversion, applying this to the store environment. Following a weekly brief, ensure that this is applied to your store and maintain high visual standards. Attract, engage and motivate customers into making purchases in store by using the latest visual techniques. Making sure that all new product and advertised product is all visible and in the correct locations. Ensure mannequins, displays and windows are updated in accordance with Visual Merchandising guidelines. Training & Development Develop existing team members and encourage progression within the company. Hold regular training meetings within store, making sure the team around you are able to maintain the high standards required. Keep track of internal progression, ensuring all personnel complete the relevant E-Assessments. Management development should be prioritised by the use of the in-house Trainee Management Academy. Skills, Experience & Knowledge Needed Retail Management experience would be advantageous. Strong verbal and written communication skills. IT skills- Microsoft Outlook, Word and Excel. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Discretionary Bonus Scheme Staff Discount On JD Group and other brands within the organisation Pension Scheme - Depending on level of role Life Assurance - Depending on level of role Personal development opportunities to learn and develop at work. Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.
Full-time Address: Lovelady Lane, Alston CA9 3LX Accommodation can be provided with an adjusted rent UK Work Authorization is required Starting Date: End of February Tasks Role Overview Lead and take responsibility for the property operations, the teams within it and the guests who stay in the property. The General Manager will work across the multifaceted setting to develop and implement guest focused initiatives, enhancing their customer experience. Key Attributes of the Candidate: Outstanding leader, with the belief and drive to make our residents' lives better. Customer focused. An ability to work and build an excellent rapport with people. Experience of leading and motivating a team. Representing the company widely within the local community. Confidentiality. Key Responsibilities First point of contact and visible presence to the guests by delivering a high quality service to them at all times. Ensuring the property teams are meeting the highest levels of service, building relationships with guests, championing their experience, taking on board their feedback and managing their expectations. Ensuring that issues are dealt with in an efficient and professional manner, whilst balancing the financial constraints of the business. To respond in a timely manner to any complaints made by guests ensuring that full details of both the complaint and the action taken are recorded. To provide support to individual guests in respect of ad hoc issues as they arise, directing individuals to other appropriate agencies as appropriate. People Management To ensure the effective recruitment, management and training of staff in accordance with Payman Club Human Resources policies. To undertake the day to day supervision of property staff to ensure the smooth running of the community. To monitor and evaluate property staff, to address performance issues as they arise, as well as encouraging the development of individuals to provide a pool of skilled and talented individuals able to deliver high quality services to the guests. To monitor attendance, managing issues of absence as they arise to ensure that service levels are maintained and budgets adhered to. To ensure that the administrative processes associated with employment are carried out in line with company policy and all statutory obligations. To ensure that all staff within the property receive Induction training in line with both local practice and Payman Club policies and procedures. To ensure that all staff within the properties receive appropriate training in order to carry out their duties and responsibilities effectively and safely. To consult and inform staff regarding relevant issues within the properties and the Company. Finance In conjunction with the Operations Manager & Finance Manager, prepare and monitor the annual budgets for the property. To deliver all contractual services to guests within the parameters of the approved budget. To ensure the timely collection of any sums due from guests. To assist in promoting the sale of other services provided by Payman Club or any of its associated companies to the guests of the property. Property To understand and comply with all the legal and other regulatory constraints involved in managing property. To plan and implement a programme of routine and preventative maintenance throughout the property. To ensure the appropriate, timely and cost effective response to individual guests requests for maintenance of their rooms and to ensure that all such requests are properly logged and tracked. To ensure that an out of hours emergency maintenance service is available to guests as needed. To engage contractors where appropriate to carry out cost effective and high quality work. To manage the relationship with contractors to ensure adherence to Payman Club policies and procedures whilst they are working on site. To act in the best interests of the company to assist in sales. Through regular inspection ensure that a high quality environment is maintained throughout the property. Health & Safety To be the designated person with overall responsibility for Health and Safety matters within the property. To ensure the provision of a safe environment for guests, staff and visitors. To comply with all legislative requirements and local and Companywide policies and procedures relating to Health and Safety at Work. To work collaboratively with any consultants appointed by Payman Club to provide advice and guidance on Health and Safety matters. To ensure the adequate recording and reporting of Health and Safety at Work in line with Company policies and Procedures and also with any statutory requirements. Site Facilities To manage any other functions (including any restaurant or other similar facility) provided by the Company for the benefit of the guests and visitors. To work collaboratively with other Payman Club staff to ensure that any development and/or redevelopment schemes are successfully implemented. This may involve attendance at Site Meetings and other similar meetings on behalf of the Management Company. General To be involved with the sales process to ensure compliance with statutory legislation. To deliver an excellent customer experience during the sales process. To be involved with the delivery of additional products and services, and to promote the "Payman Club" brand within each Village. To ensure that the Operations Manager is fully briefed on all matters relating to the running of the property on a regular basis. To prepare any reports, briefings or other documents which may from time to time be required by Senior Managers or Directors of the Company. To attend any such meetings and training courses as may be reasonably required, including where necessary overnight stays away from home. To keep the outside and public areas of the hotel clean and prepare them for the following day's events. To set up restaurant for breakfast To prepare and serve healthy breakfast, lunch, and afternoon tea. To ensure all rooms are clean, tidy, and fully furnished to accommodate guests' needs. To provide basic housekeeping duties including replacing linen, changing and arranging the towels, emptying waste, restocking toilet supplies, vacuuming, dusting, and rearranging the room after guests check out. To clean rooms and public areas, including vacuuming, dusting, picking up larger objects off the floor, cleaning glass and windows, spot cleaning partition doors and walls, sweeping and mopping tile floors, and cleaning toilets. To transport dirty linen to correct areas to be cleaned and to restock areas with clean linens. Such other duties as are commensurate with the post. Accommodation To be an onsite live in staff member, able to cover any shift gaps and deliver on all service requirements, as well as respond to emergencies. Requirements Attributes, Experience and Qualifications 10 years plus experience at General Manager level running and managing 4-5 hotels/within the hospitality sector in operational management capacity. Demonstrable experience and knowledge in commercial management of a site or contract. Experience of direct people management of a team. Strong role model of excellent customer service. Confident leader who can empower teams to deliver to the highest standard for our residents by putting them at the heart of everything we do. Approachable and open manner - able to demonstrate empathy and a personable approach. Change agent who has experience of leading teams on a journey of continuous improvement. Have worked within a fast paced environment. Able to manage ambiguity well and turn it into action to provide clarity and direction. Ability to influence stakeholders at all levels to gain buy in. Account management experience is essential - Good understanding of P&L and path to profit, pitfalls and opportunities. Comfortable making decisions and be able to think innovatively about solving problems. Documents: ID Card DBS Check Proof of Physical Address 2 References
Feb 16, 2025
Full time
Full-time Address: Lovelady Lane, Alston CA9 3LX Accommodation can be provided with an adjusted rent UK Work Authorization is required Starting Date: End of February Tasks Role Overview Lead and take responsibility for the property operations, the teams within it and the guests who stay in the property. The General Manager will work across the multifaceted setting to develop and implement guest focused initiatives, enhancing their customer experience. Key Attributes of the Candidate: Outstanding leader, with the belief and drive to make our residents' lives better. Customer focused. An ability to work and build an excellent rapport with people. Experience of leading and motivating a team. Representing the company widely within the local community. Confidentiality. Key Responsibilities First point of contact and visible presence to the guests by delivering a high quality service to them at all times. Ensuring the property teams are meeting the highest levels of service, building relationships with guests, championing their experience, taking on board their feedback and managing their expectations. Ensuring that issues are dealt with in an efficient and professional manner, whilst balancing the financial constraints of the business. To respond in a timely manner to any complaints made by guests ensuring that full details of both the complaint and the action taken are recorded. To provide support to individual guests in respect of ad hoc issues as they arise, directing individuals to other appropriate agencies as appropriate. People Management To ensure the effective recruitment, management and training of staff in accordance with Payman Club Human Resources policies. To undertake the day to day supervision of property staff to ensure the smooth running of the community. To monitor and evaluate property staff, to address performance issues as they arise, as well as encouraging the development of individuals to provide a pool of skilled and talented individuals able to deliver high quality services to the guests. To monitor attendance, managing issues of absence as they arise to ensure that service levels are maintained and budgets adhered to. To ensure that the administrative processes associated with employment are carried out in line with company policy and all statutory obligations. To ensure that all staff within the property receive Induction training in line with both local practice and Payman Club policies and procedures. To ensure that all staff within the properties receive appropriate training in order to carry out their duties and responsibilities effectively and safely. To consult and inform staff regarding relevant issues within the properties and the Company. Finance In conjunction with the Operations Manager & Finance Manager, prepare and monitor the annual budgets for the property. To deliver all contractual services to guests within the parameters of the approved budget. To ensure the timely collection of any sums due from guests. To assist in promoting the sale of other services provided by Payman Club or any of its associated companies to the guests of the property. Property To understand and comply with all the legal and other regulatory constraints involved in managing property. To plan and implement a programme of routine and preventative maintenance throughout the property. To ensure the appropriate, timely and cost effective response to individual guests requests for maintenance of their rooms and to ensure that all such requests are properly logged and tracked. To ensure that an out of hours emergency maintenance service is available to guests as needed. To engage contractors where appropriate to carry out cost effective and high quality work. To manage the relationship with contractors to ensure adherence to Payman Club policies and procedures whilst they are working on site. To act in the best interests of the company to assist in sales. Through regular inspection ensure that a high quality environment is maintained throughout the property. Health & Safety To be the designated person with overall responsibility for Health and Safety matters within the property. To ensure the provision of a safe environment for guests, staff and visitors. To comply with all legislative requirements and local and Companywide policies and procedures relating to Health and Safety at Work. To work collaboratively with any consultants appointed by Payman Club to provide advice and guidance on Health and Safety matters. To ensure the adequate recording and reporting of Health and Safety at Work in line with Company policies and Procedures and also with any statutory requirements. Site Facilities To manage any other functions (including any restaurant or other similar facility) provided by the Company for the benefit of the guests and visitors. To work collaboratively with other Payman Club staff to ensure that any development and/or redevelopment schemes are successfully implemented. This may involve attendance at Site Meetings and other similar meetings on behalf of the Management Company. General To be involved with the sales process to ensure compliance with statutory legislation. To deliver an excellent customer experience during the sales process. To be involved with the delivery of additional products and services, and to promote the "Payman Club" brand within each Village. To ensure that the Operations Manager is fully briefed on all matters relating to the running of the property on a regular basis. To prepare any reports, briefings or other documents which may from time to time be required by Senior Managers or Directors of the Company. To attend any such meetings and training courses as may be reasonably required, including where necessary overnight stays away from home. To keep the outside and public areas of the hotel clean and prepare them for the following day's events. To set up restaurant for breakfast To prepare and serve healthy breakfast, lunch, and afternoon tea. To ensure all rooms are clean, tidy, and fully furnished to accommodate guests' needs. To provide basic housekeeping duties including replacing linen, changing and arranging the towels, emptying waste, restocking toilet supplies, vacuuming, dusting, and rearranging the room after guests check out. To clean rooms and public areas, including vacuuming, dusting, picking up larger objects off the floor, cleaning glass and windows, spot cleaning partition doors and walls, sweeping and mopping tile floors, and cleaning toilets. To transport dirty linen to correct areas to be cleaned and to restock areas with clean linens. Such other duties as are commensurate with the post. Accommodation To be an onsite live in staff member, able to cover any shift gaps and deliver on all service requirements, as well as respond to emergencies. Requirements Attributes, Experience and Qualifications 10 years plus experience at General Manager level running and managing 4-5 hotels/within the hospitality sector in operational management capacity. Demonstrable experience and knowledge in commercial management of a site or contract. Experience of direct people management of a team. Strong role model of excellent customer service. Confident leader who can empower teams to deliver to the highest standard for our residents by putting them at the heart of everything we do. Approachable and open manner - able to demonstrate empathy and a personable approach. Change agent who has experience of leading teams on a journey of continuous improvement. Have worked within a fast paced environment. Able to manage ambiguity well and turn it into action to provide clarity and direction. Ability to influence stakeholders at all levels to gain buy in. Account management experience is essential - Good understanding of P&L and path to profit, pitfalls and opportunities. Comfortable making decisions and be able to think innovatively about solving problems. Documents: ID Card DBS Check Proof of Physical Address 2 References
Main responsibilities Design new aluminium systems such as casement windows, patio doors or entrance doors and improvement of existing ones. Technical support to customers and area managers. Main duties: Produce die drawings and seeing it through all design stages. Provide suppliers with the relevant information in order to produce and design both tooling and components. U-value and inertia calculation in the design stage Weather & Security testing Prepare and complete technical and fabrications manuals. Source suppliers to improve existing range of hardware and accessories. Collaborate with marketing to produce all sales literature Assisting customers on technical questions and queries taking appropriate action based on customer feedback. Assisting reps with technical support. Data update and imput on the company ERP system Reporting to Technical Director and update project status on a weekly basis. Skills / Knowledge Bachelor on Engineering (Mechanical - Industrial Design) Proficient level using AutoCAD and SolidWorks. Fully computer literate Experience and great understanding of fenestration systems (casement windows, doors, patio doors, bi-fold, shop fronts etc) Understanding of aluminium extrusion, injection molding and any other engineering processes. Able to interpret and produce engineering drawings. Ability to work under pressure and explain design ideas clearly. Thinking both creatively and logically to resolve design and development problems. Understanding in general engineering, design principles and scientific concepts. Job Type: Full-time Work Location: One location
Dec 13, 2022
Full time
Main responsibilities Design new aluminium systems such as casement windows, patio doors or entrance doors and improvement of existing ones. Technical support to customers and area managers. Main duties: Produce die drawings and seeing it through all design stages. Provide suppliers with the relevant information in order to produce and design both tooling and components. U-value and inertia calculation in the design stage Weather & Security testing Prepare and complete technical and fabrications manuals. Source suppliers to improve existing range of hardware and accessories. Collaborate with marketing to produce all sales literature Assisting customers on technical questions and queries taking appropriate action based on customer feedback. Assisting reps with technical support. Data update and imput on the company ERP system Reporting to Technical Director and update project status on a weekly basis. Skills / Knowledge Bachelor on Engineering (Mechanical - Industrial Design) Proficient level using AutoCAD and SolidWorks. Fully computer literate Experience and great understanding of fenestration systems (casement windows, doors, patio doors, bi-fold, shop fronts etc) Understanding of aluminium extrusion, injection molding and any other engineering processes. Able to interpret and produce engineering drawings. Ability to work under pressure and explain design ideas clearly. Thinking both creatively and logically to resolve design and development problems. Understanding in general engineering, design principles and scientific concepts. Job Type: Full-time Work Location: One location
