Hiring Manager: Gergana Pramatarova Talent Acquisition Advisor: Sarah Dinneen Job Code Level: CGP5 Refer Your Friends! Your Impact: Professional Services is OpenText's consulting arm. We support customers through the installation, configuration, integration, and support of OpenText products. We deliver solutions to some of the top brand names worldwide and to various government departments in high-security areas. OpenText is undertaking a range of client projects to help drive efficiencies and provide improved IT services, particularly in Service Management and other ITIL functions. We're seeking an experienced Business Analyst to join our growing Professional Services team. What the role offers: Gathering requirements and working with the business to understand the full objectives of their requirements. Mapping the business impact and identifying solutions to drive the design of changes to systems and processes. Development of Business Analysis materials to support requirements gathering, processes and procedure amendments, and adaptation to operating models. Working collaboratively with business leaders and sponsors assigned within an organization to facilitate improvements and manage the operational changes required to support the business. Participating in relevant governance checkpoints throughout the Transition to inform go/no decisions. Undertake assessments of the success of change mitigation and transformation and manage further interventions with the Business Change Lead to embed the business changes into the organization. Participating in project governance activities (e.g. regular status reporting). What you need to succeed: Background in ITIL and Business Analysis techniques, agile methodology, and transformation to target operating models. Able to demonstrate excellent teamwork skills. Strong interpersonal and communication skills across all stakeholder levels. Ability to work under pressure and make rational decisions considering relevant risks and taking responsibility for such decisions. Specific knowledge of secure government operations and ways of working. Background in Service Management Capabilities and experience working with Service Management toolsets. Experience working with personnel in a cross-organization environment is highly desirable. The successful candidate must currently hold and maintain a high level of Security Clearance in the UK. This is a hybrid role, and the successful candidate will be required to work from Gloucester or London on an ad-hoc basis. One last thing: Join us in shaping the future of enterprise solutions at OpenText. Your expertise and leadership will not only drive revenue but also foster positive relationships with customers and peers alike. If you're ready to make a significant impact in the world of technology, we want to hear from you. OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
Jul 05, 2025
Full time
Hiring Manager: Gergana Pramatarova Talent Acquisition Advisor: Sarah Dinneen Job Code Level: CGP5 Refer Your Friends! Your Impact: Professional Services is OpenText's consulting arm. We support customers through the installation, configuration, integration, and support of OpenText products. We deliver solutions to some of the top brand names worldwide and to various government departments in high-security areas. OpenText is undertaking a range of client projects to help drive efficiencies and provide improved IT services, particularly in Service Management and other ITIL functions. We're seeking an experienced Business Analyst to join our growing Professional Services team. What the role offers: Gathering requirements and working with the business to understand the full objectives of their requirements. Mapping the business impact and identifying solutions to drive the design of changes to systems and processes. Development of Business Analysis materials to support requirements gathering, processes and procedure amendments, and adaptation to operating models. Working collaboratively with business leaders and sponsors assigned within an organization to facilitate improvements and manage the operational changes required to support the business. Participating in relevant governance checkpoints throughout the Transition to inform go/no decisions. Undertake assessments of the success of change mitigation and transformation and manage further interventions with the Business Change Lead to embed the business changes into the organization. Participating in project governance activities (e.g. regular status reporting). What you need to succeed: Background in ITIL and Business Analysis techniques, agile methodology, and transformation to target operating models. Able to demonstrate excellent teamwork skills. Strong interpersonal and communication skills across all stakeholder levels. Ability to work under pressure and make rational decisions considering relevant risks and taking responsibility for such decisions. Specific knowledge of secure government operations and ways of working. Background in Service Management Capabilities and experience working with Service Management toolsets. Experience working with personnel in a cross-organization environment is highly desirable. The successful candidate must currently hold and maintain a high level of Security Clearance in the UK. This is a hybrid role, and the successful candidate will be required to work from Gloucester or London on an ad-hoc basis. One last thing: Join us in shaping the future of enterprise solutions at OpenText. Your expertise and leadership will not only drive revenue but also foster positive relationships with customers and peers alike. If you're ready to make a significant impact in the world of technology, we want to hear from you. OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
London, GB Contract Tech Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a leading franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 36 offices worldwide, the Group has over 1,800 employees across Europe, Asia and America. Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining their business stream's applications. Each business-aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. The Application Support Analyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition to driving resolution of day-to-day issues, managing incidents and outages to resolution, this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. Responsibilities: • Provide support for all trading and back-office platforms offered by Marex to both internal and external client base. • Support business users offering second- and third-line support. • Create and deploy PowerShell scripts providing a range of business functions. • Manage new system analysis and implementation. • Provide incident management per ITIL standards. • Liaison between technology department and business groups to communicate system changes. • Manage process and trading system documentation; produce and regularly maintain to a high standard. • Ensure active tasks retain focus through workflow and prioritisation awareness. • Manage vendor system upgrades and implementation. • Manage exchange relationships and project manage mandatory upgrades. • Manage technical client on-boarding. • Complete exchange reporting and compliance audits. • Provide consultative sales support. • Manage client technical requirements within Marex technology department. • Complete monthly transactional and volume reporting across all systems. Skills and Experience: Essential: • Solid background in Windows, Linux/Unix OS, including SQL and Oracle database architecture • Must be able to work under demanding conditions with a calm demeanour • Experience gained in a financial services background, ideally banking • Ability to work as part of a team in an environment with changing expectations • Proven ability to show a proactiveness in picking up issues and improving existing processes • Process-driven and systematic mindset • Experience with ITIL and change management processes • Excellent documentation, communication, and organizational skills • Ability to build strong relationships with Application Development teams and business sponsors • General front-to-back knowledge of the flow for trading/clearing/operational process in settlement of futures and OTC Energy trade • Experience in exchange and vendor management with a view to project manage exchange/system critical upgrades • Knowledge of server-side infrastructure and admin tools to include the following systems: TT, Stellar, Deltix, ATEO, IBM MQ/Algorithmics and ION Suite • Ability to work shifts patterns (if required) • Knowledge of Fix Messaging protocol, including support experience • Knowledge of market connectivity protocols for key global derivative, commodity, cash and equity markets • Experience in technical onboarding of new APIs and systems • Prior experience in a consultative sales support role, liaising directly with clients in a technical capacity • Knowledge and expertise in high frequency trading platforms • Bachelor's degree in any relevant field • Excellent verbal and written communication skills Desirable: • Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. • A collaborative team player, approachable, self-efficient and influences a positive work environment • Demonstrates curiosity • Resilient in a challenging, fast-paced environment • Excels at building relationships, networking and influencing others • Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Jul 05, 2025
Full time
London, GB Contract Tech Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a leading franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 36 offices worldwide, the Group has over 1,800 employees across Europe, Asia and America. Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining their business stream's applications. Each business-aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. The Application Support Analyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition to driving resolution of day-to-day issues, managing incidents and outages to resolution, this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. Responsibilities: • Provide support for all trading and back-office platforms offered by Marex to both internal and external client base. • Support business users offering second- and third-line support. • Create and deploy PowerShell scripts providing a range of business functions. • Manage new system analysis and implementation. • Provide incident management per ITIL standards. • Liaison between technology department and business groups to communicate system changes. • Manage process and trading system documentation; produce and regularly maintain to a high standard. • Ensure active tasks retain focus through workflow and prioritisation awareness. • Manage vendor system upgrades and implementation. • Manage exchange relationships and project manage mandatory upgrades. • Manage technical client on-boarding. • Complete exchange reporting and compliance audits. • Provide consultative sales support. • Manage client technical requirements within Marex technology department. • Complete monthly transactional and volume reporting across all systems. Skills and Experience: Essential: • Solid background in Windows, Linux/Unix OS, including SQL and Oracle database architecture • Must be able to work under demanding conditions with a calm demeanour • Experience gained in a financial services background, ideally banking • Ability to work as part of a team in an environment with changing expectations • Proven ability to show a proactiveness in picking up issues and improving existing processes • Process-driven and systematic mindset • Experience with ITIL and change management processes • Excellent documentation, communication, and organizational skills • Ability to build strong relationships with Application Development teams and business sponsors • General front-to-back knowledge of the flow for trading/clearing/operational process in settlement of futures and OTC Energy trade • Experience in exchange and vendor management with a view to project manage exchange/system critical upgrades • Knowledge of server-side infrastructure and admin tools to include the following systems: TT, Stellar, Deltix, ATEO, IBM MQ/Algorithmics and ION Suite • Ability to work shifts patterns (if required) • Knowledge of Fix Messaging protocol, including support experience • Knowledge of market connectivity protocols for key global derivative, commodity, cash and equity markets • Experience in technical onboarding of new APIs and systems • Prior experience in a consultative sales support role, liaising directly with clients in a technical capacity • Knowledge and expertise in high frequency trading platforms • Bachelor's degree in any relevant field • Excellent verbal and written communication skills Desirable: • Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. • A collaborative team player, approachable, self-efficient and influences a positive work environment • Demonstrates curiosity • Resilient in a challenging, fast-paced environment • Excels at building relationships, networking and influencing others • Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Product Strategy Manager - German Market Hybrid in London or Germany, United Kingdom The company Imagine a world where every small business has the power to thrive. That's the world we're building at iwoca. Small businesses aren't just statistics - they're the heartbeat of our communities, the character of our high streets, and the engine of our economy. Since 2012, we've revolutionised how these businesses access finance, turning what was once a lengthy, frustrating process into something remarkable: funding that's fast, flexible, and actually works for modern businesses. Our impact speaks for itself: we've provided billions in funding to over 150,000 businesses across Europe, making us one of the continent's leading fintech innovators. But we're just getting started. Our mission? To empower one million businesses with the financial tools they deserve. We combine cutting-edge technology and data science with genuine human understanding to make finance feel less like a barrier and more like a superpower. Whether it's managing cash flow or seizing unexpected opportunities, we ensure businesses get the funds they need - often within minutes. The team The DE Lending Proposition Team is where iwoca's boldest ideas come to life. We're a dynamic, cross-functional squad that drives our lending strategy forward and shapes the future of small business finance in Germany. From conceptualizing new products to refining user experiences, our work directly impacts thousands of businesses' ability to grow and succeed. We operate as a fully autonomous unit, bringing together specialists in back-end and front-end development, product management, data science, and analytics. This diversity of expertise allows us to tackle challenges from every angle, move fast, and deliver solutions that truly work for our customers. The role We're looking for a Product Strategy Manager to shape the future of our lending products. This role bridges strategy, analytics, and product development, driving innovation to deliver exceptional value for our customers while supporting iwoca's growth objectives. Strategy ownership and innovation: Own the development and execution of strategies to enhance iwoca's credit terms, including pricing, credit limits, and repayment terms. Identify and assess market opportunities to introduce new products or features, ensuring alignment with customer needs and business goals. Continuously question existing processes and the potential to refine user journeys, drive customer satisfaction and business outcomes. Analytics leadership: Lead experiments to test new product concepts, iterating based on customer feedback and performance data. Build custom tools and data pipelines to investigate complex topics and enable the wider team to monitor the performance of products post-launch, using insights to inform future improvements. Combine quantitative data and qualitative insights to identify pain points and unlock growth opportunities. Coach strategy analysts to enhance their strategic thinking and project management capabilities. Collaboration and influence: Drive cross-functional alignment on product priorities and secure buy-in from senior stakeholders. Work closely with Credit Risk, Data Science, Operations, and Commercial teams to ensure seamless execution of product initiatives. Be in constant dialogue with our Customer Acquisition teams (Brokers, Sales, Account Managers and Commercial Strategy) to tap into up to date feedback from both customers and intermediaries. Turn findings into strategy insights that support the Head of Product and General Manager in determining the long-term vision of iwoca DE. The requirements Essential: Experience working in a strategy consultancy, tech or finance company in a strategy, product, or analytical role. Strong analytical and problem-solving skills, with the ability to interpret complex data and deliver actionable insights. We are looking for natural curiosity to spot, break down, and resolve problems. Finance and accounting knowledge with a deep understanding of (lending) business models and financial metrics. You will need this to influence the product vision, driving growth and profitability. Demonstrated ability to manage projects end-to-end, from ideation to execution. We need a 'doer' who is comfortable rolling up their sleeves and working across the business to see your work come to fruition. Excellent communication and stakeholder management skills. A team player with a fine balance of confidence, gravitas, humility, and enthusiasm: you will need to work with various teams to get stuff done in a rapidly growing environment. Bonus: Familiarity with credit products or lending strategies in a B2B context. Hands-on experience working with complex data structures using SQL or Python for data analysis. Statistical mindset with the ability to setup, run and analyse RCTs and split tests. Extra bonus for knowledge of Bayesian Statistics. Experience optimising user journeys and driving customer engagement. Passionate about helping small businesses thrive-belief in our mission is important! The salary We expect to pay £70,000 - £85,000 for this role. However, we're open-minded, so include your salary expectations when you apply. We routinely benchmark salaries against market rates and conduct regular performance reviews. The culture At iwoca, we prioritise learning, growth, and collaboration. Our culture values diversity of thought and encourages innovation. Whether you're looking to deepen your expertise or explore new areas, iwoca provides the resources and support to thrive. The benefits Medical insurance from Vitality, including discounted gym membership and private GP services for you and your dependents. 25 days' holiday plus your birthday off, with the option to buy/sell additional leave. Paid one-month sabbatical after four years of service. Equity incentive scheme for all employees. Parental leave policies and a nursery tax benefit scheme. Access to mental health support via Spill. Cycle-to-work scheme and electric car scheme. Two annual company retreats, with past destinations including Italy, Spain, and France. A learning and development budget for all team members, access to platforms like Treehouse, and company-wide talks with inspiring speakers. The offices Our offices in London, Leeds, Berlin and Frankfurt are designed to foster collaboration and creativity. With fully stocked kitchens and regular social events, we aim to create a space where everyone feels welcome and inspired. Apply today Join us in empowering small businesses and shaping the future of finance. Useful links: iwoca benefits & policies Interview welcome pack
Jul 05, 2025
Full time
Product Strategy Manager - German Market Hybrid in London or Germany, United Kingdom The company Imagine a world where every small business has the power to thrive. That's the world we're building at iwoca. Small businesses aren't just statistics - they're the heartbeat of our communities, the character of our high streets, and the engine of our economy. Since 2012, we've revolutionised how these businesses access finance, turning what was once a lengthy, frustrating process into something remarkable: funding that's fast, flexible, and actually works for modern businesses. Our impact speaks for itself: we've provided billions in funding to over 150,000 businesses across Europe, making us one of the continent's leading fintech innovators. But we're just getting started. Our mission? To empower one million businesses with the financial tools they deserve. We combine cutting-edge technology and data science with genuine human understanding to make finance feel less like a barrier and more like a superpower. Whether it's managing cash flow or seizing unexpected opportunities, we ensure businesses get the funds they need - often within minutes. The team The DE Lending Proposition Team is where iwoca's boldest ideas come to life. We're a dynamic, cross-functional squad that drives our lending strategy forward and shapes the future of small business finance in Germany. From conceptualizing new products to refining user experiences, our work directly impacts thousands of businesses' ability to grow and succeed. We operate as a fully autonomous unit, bringing together specialists in back-end and front-end development, product management, data science, and analytics. This diversity of expertise allows us to tackle challenges from every angle, move fast, and deliver solutions that truly work for our customers. The role We're looking for a Product Strategy Manager to shape the future of our lending products. This role bridges strategy, analytics, and product development, driving innovation to deliver exceptional value for our customers while supporting iwoca's growth objectives. Strategy ownership and innovation: Own the development and execution of strategies to enhance iwoca's credit terms, including pricing, credit limits, and repayment terms. Identify and assess market opportunities to introduce new products or features, ensuring alignment with customer needs and business goals. Continuously question existing processes and the potential to refine user journeys, drive customer satisfaction and business outcomes. Analytics leadership: Lead experiments to test new product concepts, iterating based on customer feedback and performance data. Build custom tools and data pipelines to investigate complex topics and enable the wider team to monitor the performance of products post-launch, using insights to inform future improvements. Combine quantitative data and qualitative insights to identify pain points and unlock growth opportunities. Coach strategy analysts to enhance their strategic thinking and project management capabilities. Collaboration and influence: Drive cross-functional alignment on product priorities and secure buy-in from senior stakeholders. Work closely with Credit Risk, Data Science, Operations, and Commercial teams to ensure seamless execution of product initiatives. Be in constant dialogue with our Customer Acquisition teams (Brokers, Sales, Account Managers and Commercial Strategy) to tap into up to date feedback from both customers and intermediaries. Turn findings into strategy insights that support the Head of Product and General Manager in determining the long-term vision of iwoca DE. The requirements Essential: Experience working in a strategy consultancy, tech or finance company in a strategy, product, or analytical role. Strong analytical and problem-solving skills, with the ability to interpret complex data and deliver actionable insights. We are looking for natural curiosity to spot, break down, and resolve problems. Finance and accounting knowledge with a deep understanding of (lending) business models and financial metrics. You will need this to influence the product vision, driving growth and profitability. Demonstrated ability to manage projects end-to-end, from ideation to execution. We need a 'doer' who is comfortable rolling up their sleeves and working across the business to see your work come to fruition. Excellent communication and stakeholder management skills. A team player with a fine balance of confidence, gravitas, humility, and enthusiasm: you will need to work with various teams to get stuff done in a rapidly growing environment. Bonus: Familiarity with credit products or lending strategies in a B2B context. Hands-on experience working with complex data structures using SQL or Python for data analysis. Statistical mindset with the ability to setup, run and analyse RCTs and split tests. Extra bonus for knowledge of Bayesian Statistics. Experience optimising user journeys and driving customer engagement. Passionate about helping small businesses thrive-belief in our mission is important! The salary We expect to pay £70,000 - £85,000 for this role. However, we're open-minded, so include your salary expectations when you apply. We routinely benchmark salaries against market rates and conduct regular performance reviews. The culture At iwoca, we prioritise learning, growth, and collaboration. Our culture values diversity of thought and encourages innovation. Whether you're looking to deepen your expertise or explore new areas, iwoca provides the resources and support to thrive. The benefits Medical insurance from Vitality, including discounted gym membership and private GP services for you and your dependents. 25 days' holiday plus your birthday off, with the option to buy/sell additional leave. Paid one-month sabbatical after four years of service. Equity incentive scheme for all employees. Parental leave policies and a nursery tax benefit scheme. Access to mental health support via Spill. Cycle-to-work scheme and electric car scheme. Two annual company retreats, with past destinations including Italy, Spain, and France. A learning and development budget for all team members, access to platforms like Treehouse, and company-wide talks with inspiring speakers. The offices Our offices in London, Leeds, Berlin and Frankfurt are designed to foster collaboration and creativity. With fully stocked kitchens and regular social events, we aim to create a space where everyone feels welcome and inspired. Apply today Join us in empowering small businesses and shaping the future of finance. Useful links: iwoca benefits & policies Interview welcome pack
Product Strategy Manager - German Market Hybrid in London or Germany, United Kingdom The company Imagine a world where every small business has the power to thrive. That's the world we're building at iwoca. Small businesses aren't just statistics - they're the heartbeat of our communities, the character of our high streets, and the engine of our economy. Since 2012, we've revolutionised how these businesses access finance, turning what was once a lengthy, frustrating process into something remarkable: funding that's fast, flexible, and actually works for modern businesses. Our impact speaks for itself: we've provided billions in funding to over 150,000 businesses across Europe, making us one of the continent's leading fintech innovators. But we're just getting started. Our mission? To empower one million businesses with the financial tools they deserve. We combine cutting-edge technology and data science with genuine human understanding to make finance feel less like a barrier and more like a superpower. Whether it's managing cash flow or seizing unexpected opportunities, we ensure businesses get the funds they need - often within minutes. The team The DE Lending Proposition Team is where iwoca's boldest ideas come to life. We're a dynamic, cross-functional squad that drives our lending strategy forward and shapes the future of small business finance in Germany. From conceptualizing new products to refining user experiences, our work directly impacts thousands of businesses' ability to grow and succeed. We operate as a fully autonomous unit, bringing together specialists in back-end and front-end development, product management, data science, and analytics. This diversity of expertise allows us to tackle challenges from every angle, move fast, and deliver solutions that truly work for our customers. The role We're looking for a Product Strategy Manager to shape the future of our lending products. This role bridges strategy, analytics, and product development, driving innovation to deliver exceptional value for our customers while supporting iwoca's growth objectives. Strategy ownership and innovation: Own the development and execution of strategies to enhance iwoca's credit terms, including pricing, credit limits, and repayment terms. Identify and assess market opportunities to introduce new products or features, ensuring alignment with customer needs and business goals. Continuously question existing processes and the potential to refine user journeys, drive customer satisfaction and business outcomes. Analytics leadership: Lead experiments to test new product concepts, iterating based on customer feedback and performance data. Build custom tools and data pipelines to investigate complex topics and enable the wider team to monitor the performance of products post-launch, using insights to inform future improvements. Combine quantitative data and qualitative insights to identify pain points and unlock growth opportunities. Coach strategy analysts to enhance their strategic thinking and project management capabilities. Collaboration and influence: Drive cross-functional alignment on product priorities and secure buy-in from senior stakeholders. Work closely with Credit Risk, Data Science, Operations, and Commercial teams to ensure seamless execution of product initiatives. Be in constant dialogue with our Customer Acquisition teams (Brokers, Sales, Account Managers and Commercial Strategy) to tap into up to date feedback from both customers and intermediaries. Turn findings into strategy insights that support the Head of Product and General Manager in determining the long-term vision of iwoca DE. The requirements Essential: Experience working in a strategy consultancy, tech or finance company in a strategy, product, or analytical role. Strong analytical and problem-solving skills, with the ability to interpret complex data and deliver actionable insights. We are looking for natural curiosity to spot, break down, and resolve problems. Finance and accounting knowledge with a deep understanding of (lending) business models and financial metrics. You will need this to influence the product vision, driving growth and profitability. Demonstrated ability to manage projects end-to-end, from ideation to execution. We need a 'doer' who is comfortable rolling up their sleeves and working across the business to see your work come to fruition. Excellent communication and stakeholder management skills. A team player with a fine balance of confidence, gravitas, humility, and enthusiasm: you will need to work with various teams to get stuff done in a rapidly growing environment. Bonus: Familiarity with credit products or lending strategies in a B2B context. Hands-on experience working with complex data structures using SQL or Python for data analysis. Statistical mindset with the ability to setup, run and analyse RCTs and split tests. Extra bonus for knowledge of Bayesian Statistics. Experience optimising user journeys and driving customer engagement. Passionate about helping small businesses thrive-belief in our mission is important! The salary We expect to pay £70,000 - £85,000 for this role. However, we're open-minded, so include your salary expectations when you apply. We routinely benchmark salaries against market rates and conduct regular performance reviews. The culture At iwoca, we prioritise learning, growth, and collaboration. Our culture values diversity of thought and encourages innovation. Whether you're looking to deepen your expertise or explore new areas, iwoca provides the resources and support to thrive. The benefits Medical insurance from Vitality, including discounted gym membership and private GP services for you and your dependents. 25 days' holiday plus your birthday off, with the option to buy/sell additional leave. Paid one-month sabbatical after four years of service. Equity incentive scheme for all employees. Parental leave policies and a nursery tax benefit scheme. Access to mental health support via Spill. Cycle-to-work scheme and electric car scheme. Two annual company retreats, with past destinations including Italy, Spain, and France. A learning and development budget for all team members, access to platforms like Treehouse, and company-wide talks with inspiring speakers. The offices Our offices in London, Leeds, Berlin and Frankfurt are designed to foster collaboration and creativity. With fully stocked kitchens and regular social events, we aim to create a space where everyone feels welcome and inspired. Apply today Join us in empowering small businesses and shaping the future of finance. Useful links: iwoca benefits & policies Interview welcome pack
Jul 05, 2025
Full time
Product Strategy Manager - German Market Hybrid in London or Germany, United Kingdom The company Imagine a world where every small business has the power to thrive. That's the world we're building at iwoca. Small businesses aren't just statistics - they're the heartbeat of our communities, the character of our high streets, and the engine of our economy. Since 2012, we've revolutionised how these businesses access finance, turning what was once a lengthy, frustrating process into something remarkable: funding that's fast, flexible, and actually works for modern businesses. Our impact speaks for itself: we've provided billions in funding to over 150,000 businesses across Europe, making us one of the continent's leading fintech innovators. But we're just getting started. Our mission? To empower one million businesses with the financial tools they deserve. We combine cutting-edge technology and data science with genuine human understanding to make finance feel less like a barrier and more like a superpower. Whether it's managing cash flow or seizing unexpected opportunities, we ensure businesses get the funds they need - often within minutes. The team The DE Lending Proposition Team is where iwoca's boldest ideas come to life. We're a dynamic, cross-functional squad that drives our lending strategy forward and shapes the future of small business finance in Germany. From conceptualizing new products to refining user experiences, our work directly impacts thousands of businesses' ability to grow and succeed. We operate as a fully autonomous unit, bringing together specialists in back-end and front-end development, product management, data science, and analytics. This diversity of expertise allows us to tackle challenges from every angle, move fast, and deliver solutions that truly work for our customers. The role We're looking for a Product Strategy Manager to shape the future of our lending products. This role bridges strategy, analytics, and product development, driving innovation to deliver exceptional value for our customers while supporting iwoca's growth objectives. Strategy ownership and innovation: Own the development and execution of strategies to enhance iwoca's credit terms, including pricing, credit limits, and repayment terms. Identify and assess market opportunities to introduce new products or features, ensuring alignment with customer needs and business goals. Continuously question existing processes and the potential to refine user journeys, drive customer satisfaction and business outcomes. Analytics leadership: Lead experiments to test new product concepts, iterating based on customer feedback and performance data. Build custom tools and data pipelines to investigate complex topics and enable the wider team to monitor the performance of products post-launch, using insights to inform future improvements. Combine quantitative data and qualitative insights to identify pain points and unlock growth opportunities. Coach strategy analysts to enhance their strategic thinking and project management capabilities. Collaboration and influence: Drive cross-functional alignment on product priorities and secure buy-in from senior stakeholders. Work closely with Credit Risk, Data Science, Operations, and Commercial teams to ensure seamless execution of product initiatives. Be in constant dialogue with our Customer Acquisition teams (Brokers, Sales, Account Managers and Commercial Strategy) to tap into up to date feedback from both customers and intermediaries. Turn findings into strategy insights that support the Head of Product and General Manager in determining the long-term vision of iwoca DE. The requirements Essential: Experience working in a strategy consultancy, tech or finance company in a strategy, product, or analytical role. Strong analytical and problem-solving skills, with the ability to interpret complex data and deliver actionable insights. We are looking for natural curiosity to spot, break down, and resolve problems. Finance and accounting knowledge with a deep understanding of (lending) business models and financial metrics. You will need this to influence the product vision, driving growth and profitability. Demonstrated ability to manage projects end-to-end, from ideation to execution. We need a 'doer' who is comfortable rolling up their sleeves and working across the business to see your work come to fruition. Excellent communication and stakeholder management skills. A team player with a fine balance of confidence, gravitas, humility, and enthusiasm: you will need to work with various teams to get stuff done in a rapidly growing environment. Bonus: Familiarity with credit products or lending strategies in a B2B context. Hands-on experience working with complex data structures using SQL or Python for data analysis. Statistical mindset with the ability to setup, run and analyse RCTs and split tests. Extra bonus for knowledge of Bayesian Statistics. Experience optimising user journeys and driving customer engagement. Passionate about helping small businesses thrive-belief in our mission is important! The salary We expect to pay £70,000 - £85,000 for this role. However, we're open-minded, so include your salary expectations when you apply. We routinely benchmark salaries against market rates and conduct regular performance reviews. The culture At iwoca, we prioritise learning, growth, and collaboration. Our culture values diversity of thought and encourages innovation. Whether you're looking to deepen your expertise or explore new areas, iwoca provides the resources and support to thrive. The benefits Medical insurance from Vitality, including discounted gym membership and private GP services for you and your dependents. 25 days' holiday plus your birthday off, with the option to buy/sell additional leave. Paid one-month sabbatical after four years of service. Equity incentive scheme for all employees. Parental leave policies and a nursery tax benefit scheme. Access to mental health support via Spill. Cycle-to-work scheme and electric car scheme. Two annual company retreats, with past destinations including Italy, Spain, and France. A learning and development budget for all team members, access to platforms like Treehouse, and company-wide talks with inspiring speakers. The offices Our offices in London, Leeds, Berlin and Frankfurt are designed to foster collaboration and creativity. With fully stocked kitchens and regular social events, we aim to create a space where everyone feels welcome and inspired. Apply today Join us in empowering small businesses and shaping the future of finance. Useful links: iwoca benefits & policies Interview welcome pack
Entangle is the essential infrastructure needed to build the Infinite Web3. As the decentralized digital highway connecting blockchains, data, AI, and real-world applications, it empowers developers to build, scale, and automate the technologies shaping the future of Web3-including AI, robotics, Real World Assets (RWA), and beyond. By providing the essential tools to unify decentralized ecosystems, Entangle is the foundation of infinite Web3-a critical toolkit for those building the most advanced and transformative products in tomorrow's decentralized world. This isn't just a technology to adopt; it's the infrastructure every builder will need to lead the next wave of progress. Location: Remote (GST timezone) Job Description: We are looking for a highly skilled and analytical DeFi Technical Business Analyst to join our dynamic team. In this role, you will act as the bridge between our technical and business teams, ensuring that our DeFi products align with market needs and technical capabilities. You will analyze complex systems, interpret data, and provide insights to drive product development and business strategy. Key Responsibilities: Technical Analysis & Requirements Gathering: Collaborate with product managers, developers, and stakeholders to define technical requirements for DeFi products and features. Analyze and document business processes, workflows, and system integrations. Translate business needs into detailed technical specifications and user stories. DeFi Protocol Research & Evaluation: Conduct in-depth research on DeFi protocols, smart contracts, and blockchain ecosystems. Evaluate the technical feasibility, security, and scalability of integrating new protocols or features. Stay updated on the latest advancements in blockchain technology, Web3, and decentralized finance. Data Analysis & Insights: Analyze on-chain data, user behavior, and market trends to identify opportunities and risks. Develop and maintain dashboards and reports to track key performance indicators (KPIs). Use data analytics tools (e.g., SQL, Python, Dune Analytics) to extract actionable insights. Cross-Functional Collaboration: Work closely with engineering teams to ensure technical solutions meet business objectives. Communicate complex technical concepts to non-technical stakeholders in a clear and concise manner. Partner with marketing, design, and compliance teams to align product development with business goals. Risk Assessment & Mitigation: Identify technical and operational risks associated with DeFi protocols and propose mitigation strategies. Ensure compliance with regulatory requirements and industry best practices. Process Improvement: Continuously evaluate and improve business processes and workflows. Recommend tools and technologies to enhance efficiency and productivity. Required Qualifications - Bachelor's Degree in Computer Science, Information Technology, Applied Math, or a related field. - English at C1 or higher. - 3+ years of experience as a Technical Business Analyst, Data Analyst, or similar role, preferably in the blockchain or fintech industry. - Strong understanding of DeFi protocols, smart contracts, and blockchain technology (e.g., Ethereum, Solana, Layer 2 solutions). - Proficiency in data analysis tools (e.g., SQL, Python, Excel) and blockchain analytics platforms (e.g., Dune Analytics, Glassnode). - Experience with Agile methodologies and project management tools (e.g., Jira, Trello). - Excellent problem-solving skills and the ability to think critically about complex systems. - Strong communication and interpersonal skills, with the ability to work in a fast-paced, collaborative environment. - Passion for decentralized finance and a deep curiosity about emerging technologies. Key Competencies - Technical Acumen: Ability to understand and apply blockchain and data architecture concepts effectively. - Communication Skills: Proficient in communicating technical information to non-technical stakeholders. - Adaptability: Comfortable working in a fast-paced, rapidly changing environment. What We Offer An opportunity to work on a pioneering project in the Web3 space. Well funded organisation with very little bureaucracy. A dynamic and innovative work environment with a team of experts. Competitive compensation and benefits Professional development and growth opportunities Payments in stable tokens Project tokens as bonus. If you are passionate about blockchain technology, defi, and transforming business needs into technical solutions, we'd love to hear from you. Please provide an English CV and a detailed cover letter.
Jul 05, 2025
Full time
Entangle is the essential infrastructure needed to build the Infinite Web3. As the decentralized digital highway connecting blockchains, data, AI, and real-world applications, it empowers developers to build, scale, and automate the technologies shaping the future of Web3-including AI, robotics, Real World Assets (RWA), and beyond. By providing the essential tools to unify decentralized ecosystems, Entangle is the foundation of infinite Web3-a critical toolkit for those building the most advanced and transformative products in tomorrow's decentralized world. This isn't just a technology to adopt; it's the infrastructure every builder will need to lead the next wave of progress. Location: Remote (GST timezone) Job Description: We are looking for a highly skilled and analytical DeFi Technical Business Analyst to join our dynamic team. In this role, you will act as the bridge between our technical and business teams, ensuring that our DeFi products align with market needs and technical capabilities. You will analyze complex systems, interpret data, and provide insights to drive product development and business strategy. Key Responsibilities: Technical Analysis & Requirements Gathering: Collaborate with product managers, developers, and stakeholders to define technical requirements for DeFi products and features. Analyze and document business processes, workflows, and system integrations. Translate business needs into detailed technical specifications and user stories. DeFi Protocol Research & Evaluation: Conduct in-depth research on DeFi protocols, smart contracts, and blockchain ecosystems. Evaluate the technical feasibility, security, and scalability of integrating new protocols or features. Stay updated on the latest advancements in blockchain technology, Web3, and decentralized finance. Data Analysis & Insights: Analyze on-chain data, user behavior, and market trends to identify opportunities and risks. Develop and maintain dashboards and reports to track key performance indicators (KPIs). Use data analytics tools (e.g., SQL, Python, Dune Analytics) to extract actionable insights. Cross-Functional Collaboration: Work closely with engineering teams to ensure technical solutions meet business objectives. Communicate complex technical concepts to non-technical stakeholders in a clear and concise manner. Partner with marketing, design, and compliance teams to align product development with business goals. Risk Assessment & Mitigation: Identify technical and operational risks associated with DeFi protocols and propose mitigation strategies. Ensure compliance with regulatory requirements and industry best practices. Process Improvement: Continuously evaluate and improve business processes and workflows. Recommend tools and technologies to enhance efficiency and productivity. Required Qualifications - Bachelor's Degree in Computer Science, Information Technology, Applied Math, or a related field. - English at C1 or higher. - 3+ years of experience as a Technical Business Analyst, Data Analyst, or similar role, preferably in the blockchain or fintech industry. - Strong understanding of DeFi protocols, smart contracts, and blockchain technology (e.g., Ethereum, Solana, Layer 2 solutions). - Proficiency in data analysis tools (e.g., SQL, Python, Excel) and blockchain analytics platforms (e.g., Dune Analytics, Glassnode). - Experience with Agile methodologies and project management tools (e.g., Jira, Trello). - Excellent problem-solving skills and the ability to think critically about complex systems. - Strong communication and interpersonal skills, with the ability to work in a fast-paced, collaborative environment. - Passion for decentralized finance and a deep curiosity about emerging technologies. Key Competencies - Technical Acumen: Ability to understand and apply blockchain and data architecture concepts effectively. - Communication Skills: Proficient in communicating technical information to non-technical stakeholders. - Adaptability: Comfortable working in a fast-paced, rapidly changing environment. What We Offer An opportunity to work on a pioneering project in the Web3 space. Well funded organisation with very little bureaucracy. A dynamic and innovative work environment with a team of experts. Competitive compensation and benefits Professional development and growth opportunities Payments in stable tokens Project tokens as bonus. If you are passionate about blockchain technology, defi, and transforming business needs into technical solutions, we'd love to hear from you. Please provide an English CV and a detailed cover letter.
Job Title - Senior Business Analyst - Travel Sector Job Location - London Salary - £48k - £52k Our client is a globally recognised and award-winning tour operator, offering holidays to Asia and South America. As a senior business analyst within the London-based business analysis team, you will be working to ensure the successful delivery of several new information technology solutions to the business. Main Responsibilities: Managing a team of business analysts/coordinating work to be picked up by the BA team; Providing support to the project manager with information on the current travel management system functionality; Performing problem analysis, including understanding the root causes of system problems; Working with the development team leader to ensure that problems are properly solved and there is continuous improvement in the quality of deliverables; Aiding the business to produce workarounds where system requirements cannot be fully met; Ensuring that the business requirements gathered are fully analysed, with appropriate engagement from the business; Ensuring that business requirements are well developed and documented including functional, non-functional and reporting requirements; Documenting and mapping of 'As Is' and 'To Be' operational processes including interviewing SMEs and conducting workshops when required; Providing advice to the business on potential impacts and risks when new or amended requirements are proposed; Contributing to the business analysis team's KPI's and objectives; Maintaining a broad understanding of all company systems. Skills, Experience and Qualifications: Experience developing travel management system/reservations systems highly desirable; Strong knowledge of business analysis techniques and how to apply these to a software development project; BCS or IIBA Business Analyst certification; Minimum 5 years' experience as a business analyst preferably within the travel industry; Strong experience with strategy analysis outlining future system capabilities; Ability to proactively communicate with external and internal customers; Proven ability to critically evaluate information gathered from multiple sources; Proven ability to collaborate with project teams, including distributed teams, to understand recommendations, limitations and development options - within the business environment that you will be working; Ability to prepare documentation including; business cases, stakeholder maps, user journeys stories, business requirements documents etc.; Excellent time management skills; Experience working with Atlassian products (Jira and Confluence) Proven ability to effectively manage a varied and busy workload and to meet deadlines; Patient, organised and detail orientated; Excellent technical and personal skills; Proactive, flexible and confident to demonstrate initiative; Exposure to working within an Agile environment or understanding the principles of Agile software development; Experience working on multiple complex projects simultaneously.
Jul 04, 2025
Full time
Job Title - Senior Business Analyst - Travel Sector Job Location - London Salary - £48k - £52k Our client is a globally recognised and award-winning tour operator, offering holidays to Asia and South America. As a senior business analyst within the London-based business analysis team, you will be working to ensure the successful delivery of several new information technology solutions to the business. Main Responsibilities: Managing a team of business analysts/coordinating work to be picked up by the BA team; Providing support to the project manager with information on the current travel management system functionality; Performing problem analysis, including understanding the root causes of system problems; Working with the development team leader to ensure that problems are properly solved and there is continuous improvement in the quality of deliverables; Aiding the business to produce workarounds where system requirements cannot be fully met; Ensuring that the business requirements gathered are fully analysed, with appropriate engagement from the business; Ensuring that business requirements are well developed and documented including functional, non-functional and reporting requirements; Documenting and mapping of 'As Is' and 'To Be' operational processes including interviewing SMEs and conducting workshops when required; Providing advice to the business on potential impacts and risks when new or amended requirements are proposed; Contributing to the business analysis team's KPI's and objectives; Maintaining a broad understanding of all company systems. Skills, Experience and Qualifications: Experience developing travel management system/reservations systems highly desirable; Strong knowledge of business analysis techniques and how to apply these to a software development project; BCS or IIBA Business Analyst certification; Minimum 5 years' experience as a business analyst preferably within the travel industry; Strong experience with strategy analysis outlining future system capabilities; Ability to proactively communicate with external and internal customers; Proven ability to critically evaluate information gathered from multiple sources; Proven ability to collaborate with project teams, including distributed teams, to understand recommendations, limitations and development options - within the business environment that you will be working; Ability to prepare documentation including; business cases, stakeholder maps, user journeys stories, business requirements documents etc.; Excellent time management skills; Experience working with Atlassian products (Jira and Confluence) Proven ability to effectively manage a varied and busy workload and to meet deadlines; Patient, organised and detail orientated; Excellent technical and personal skills; Proactive, flexible and confident to demonstrate initiative; Exposure to working within an Agile environment or understanding the principles of Agile software development; Experience working on multiple complex projects simultaneously.
Job ID: Amazon UK Services Ltd. Candidate can be based in London Amazon Logistics (AMZL) is Amazon's "Last Mile" delivery service, responsible for delivering packages to customers across the world. AMZL is developing innovative world-class operations with a portfolio of buildings, vehicles, and technology to deliver packages on time and tailored to our ever-changing customer expectations. The network is undergoing rapid growth and change on a global scale. Our teams are solving some of the biggest logistical challenges facing not just Amazon, but the entire industry. THE TEAM AMZL Finance teams partner closely with global cross-functional business and tech teams to support its rapid expansion; driving controllership, innovation, productivity, and cost-effective operations across the network in a fast-paced environment. We ensure that leaders have the most up to date and reliable financial perspective, and work with them to make sure AMZL is making the best possible decisions. We are trusted business advisors. THE ROLE We are looking for a Finance Manager that is excited to work in a tech company that is constantly improving and re-imagining the logistics industry. As part of AMZL Finance, you will join a team that is passionate about numbers and knows how to use them to generate insights and influence the business. You should be willing to use data to solve big and ambiguous problems while being attentive to details that make the difference. You will have to support and influence leaders in making the best possible decisions. Being in a fast-paced environment, you should be able to work with tight deadlines and eager to continuously learn. Key job responsibilities Understand the details of the cost structure to make thoughtful judgement calls in ambiguous environments where data may be difficult to procure. Leverage AMZL metrics to identify cost risks and opportunities, evaluate the impact and implement improvements. Earn trust of your business partners to influence and support tactical and strategic business decisions. Identify opportunities and lead cross-functional/cross-country projects to streamline processes and tools. BASIC QUALIFICATIONS - Bachelor's degree in engineering, statistics or business, or a Bachelor's degree and experience in quantitative role (engineering, process re-engineering, quality assurance) - Six Sigma Black Belt - Experience in tax, finance or a related analytical field - Experience in accounts receivable or account payable - Experience applying key financial performance indicators (KPIs) to analyses - Experience in creating process improvements with automation and analysis - Experience in identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes - Experience with advanced use of SQL for data mining and business intelligence - Experience as a lean sensei, or experience working as a Quality Assurance Engineer PREFERRED QUALIFICATIONS - MBA, or CPA - Knowledge of Tableau - Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results - Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 04, 2025
Full time
Job ID: Amazon UK Services Ltd. Candidate can be based in London Amazon Logistics (AMZL) is Amazon's "Last Mile" delivery service, responsible for delivering packages to customers across the world. AMZL is developing innovative world-class operations with a portfolio of buildings, vehicles, and technology to deliver packages on time and tailored to our ever-changing customer expectations. The network is undergoing rapid growth and change on a global scale. Our teams are solving some of the biggest logistical challenges facing not just Amazon, but the entire industry. THE TEAM AMZL Finance teams partner closely with global cross-functional business and tech teams to support its rapid expansion; driving controllership, innovation, productivity, and cost-effective operations across the network in a fast-paced environment. We ensure that leaders have the most up to date and reliable financial perspective, and work with them to make sure AMZL is making the best possible decisions. We are trusted business advisors. THE ROLE We are looking for a Finance Manager that is excited to work in a tech company that is constantly improving and re-imagining the logistics industry. As part of AMZL Finance, you will join a team that is passionate about numbers and knows how to use them to generate insights and influence the business. You should be willing to use data to solve big and ambiguous problems while being attentive to details that make the difference. You will have to support and influence leaders in making the best possible decisions. Being in a fast-paced environment, you should be able to work with tight deadlines and eager to continuously learn. Key job responsibilities Understand the details of the cost structure to make thoughtful judgement calls in ambiguous environments where data may be difficult to procure. Leverage AMZL metrics to identify cost risks and opportunities, evaluate the impact and implement improvements. Earn trust of your business partners to influence and support tactical and strategic business decisions. Identify opportunities and lead cross-functional/cross-country projects to streamline processes and tools. BASIC QUALIFICATIONS - Bachelor's degree in engineering, statistics or business, or a Bachelor's degree and experience in quantitative role (engineering, process re-engineering, quality assurance) - Six Sigma Black Belt - Experience in tax, finance or a related analytical field - Experience in accounts receivable or account payable - Experience applying key financial performance indicators (KPIs) to analyses - Experience in creating process improvements with automation and analysis - Experience in identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes - Experience with advanced use of SQL for data mining and business intelligence - Experience as a lean sensei, or experience working as a Quality Assurance Engineer PREFERRED QUALIFICATIONS - MBA, or CPA - Knowledge of Tableau - Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results - Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
We're pushing the boundaries of Insurance Technology INSTANDA is the world's first no code platform for Insurance. A pioneering Insurtech, we're revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Our innovative technology empowers insurance carriers to adapt swiftly to market demands and navigate the evolving landscape. Our Technology is consistently recognised as the best policy administration platform for innovative insurers, winning awards in both the UK and US. INSTANDA has grown significantly in recent years and we are now a team of 200+ employees globally, with partnerships that operate worldwide. We're continuing to grow our business and our Architecture team is at the forefront of our growth plans. Follow us to learn more: LinkedIn Twitter YouTube The Role Reporting to our Head of Architecture, we are looking to hire a smart and technically savvy Solutions Architect to join our team and help drive the growth of INSTANDA. You will focus on the design and development of third-party technology integrations, to expand the INSTANDA ecosystem to meet our clients' needs. This client-facing role will also involve working with our wider technology team including Architecture, Quality Assurance, Business Analysts, and our Platform Support team. This role isUK based, primarily remote working with some travel required to our London Office. What you will do Participate in design and discovery workshops with our clients and stakeholders to capture integration requirements for client projects. Design and build reusable integrations that extend the capabilities of the INSTANDA platform. Support internal and partner configuration teams during client engagements, for the implementation of internal and third-party integrations or API interactions. Communicate technical solutions effectively to non-technical stakeholders. Estimate effort and timescales to deliver. Work closely across functions with Architecture, QA, Engineering, Delivery, etc. Own, support, and maintain existing integrations, as well as new ones. Create pre-defined ecosystems for our clients. Define and produce industry-standard architecture documentation and modelling, with INSTANDA being a core component. Create and lead system integration processes to meet our client needs. Operate as a primary technical contact for our clients throughout projects and programmes, with a keen focus on integrations and complex workflows. Evaluate project constraints and devise best practice recommendations to reduce risks, including any impacts that technical changes may have on a client's business. Become a platform SME to provide our clients and delivery teams architectural direction. Work closely with all teams to provide insight on product enhancements, continuously improving integration capabilities for our clients. Perform continuous research on emerging technologies to stay updated with the best alternatives and to improve the existing architectures for clients. Technical Proven experience of how to integrate 3rd party software into complex IT estates, manage interdependencies between products, and lead end-to-end delivery in multi-supplier engagements. Integrating systems using a variety of integration patterns, such as APIs, Webhooks, file transfer, orchestration, etc. Understanding API definitions and technologies. Experience with various authentication systems including OAuth, OIDC, SAML, etc. Architecture modelling and diagrams, including the C4 Model, sequence diagrams, entity diagrams, etc. Experience designing and developing middleware integrations with Cloud technologies. Strong stakeholder management skills both upwards and downwards. Experience of Azure Integration Services Desirable Experience Insurance industry knowledge would be a strong advantage. Behavioral Demonstrable client-facing experience. Capability to learn new business processes quickly, and understand how technology can be used to improve/implement them. Ability to set direction, technical scope and to build/lead teams of technical individuals and manage their technical deliverables. Balance multiple projects and priorities, and make key decisions to ensure results. Excellent communication, influencing, and facilitation skills, in particular for problem-solving/troubleshooting activities. Assertiveness in dealing with people at all levels within and outside of the delivery organisation, including partner and client organisations. Issue management, prioritisation, and ability to provide pragmatic direction which is consistent with our longer-term strategy. Collaboration - able to work closely with interdependent projects and deliveries. Excellent leadership and stakeholder relationship skills. Able to demonstrate resilience, flexibility, and adapt to changing schedules and priorities. Competitive salary Generous 28 days holiday allowance, in addition to public holidays. For every year of service you complete, we'll give you an additional days holiday (max. 5 days) One Dynamic Day per month on top of your holiday allowance to spend time doing the things you want to do or simply catching up with life admin. Freedom Pass work up to 4 weeks of the year from anywhere. FlexiBank you decide when to use your public holiday allocation. Hybrid Working approach varying with the nature of your role. Life cover; income protection and participation in the company pension scheme All employees are included in the company discretionary bonus scheme £100 per month to put towards wellness activities. Annual learning & development allowance of £1,250 Free access to LinkedIn learning and Microsoft ESI learning platform Our company was built by looking at the world through a different lens and our culture today reflects that by encouraging you to be yourself, speak your mind, and share your opinions. We want people who want to push themselves, be part of something great, and be prepared to challenge if they think there is a better way. Collaboration sits at the heart of how we operate, it has fueled our growth enormously and our aim to be 'world class'. We want everyone to be the best they can be throughout our recruitment process; if you require any additional adjustments please let us know. Visit for more information INSTANDA has an in-house recruitment team, which focuses on sourcing great candidates directly. INSTANDA does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly.
Jul 04, 2025
Full time
We're pushing the boundaries of Insurance Technology INSTANDA is the world's first no code platform for Insurance. A pioneering Insurtech, we're revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Our innovative technology empowers insurance carriers to adapt swiftly to market demands and navigate the evolving landscape. Our Technology is consistently recognised as the best policy administration platform for innovative insurers, winning awards in both the UK and US. INSTANDA has grown significantly in recent years and we are now a team of 200+ employees globally, with partnerships that operate worldwide. We're continuing to grow our business and our Architecture team is at the forefront of our growth plans. Follow us to learn more: LinkedIn Twitter YouTube The Role Reporting to our Head of Architecture, we are looking to hire a smart and technically savvy Solutions Architect to join our team and help drive the growth of INSTANDA. You will focus on the design and development of third-party technology integrations, to expand the INSTANDA ecosystem to meet our clients' needs. This client-facing role will also involve working with our wider technology team including Architecture, Quality Assurance, Business Analysts, and our Platform Support team. This role isUK based, primarily remote working with some travel required to our London Office. What you will do Participate in design and discovery workshops with our clients and stakeholders to capture integration requirements for client projects. Design and build reusable integrations that extend the capabilities of the INSTANDA platform. Support internal and partner configuration teams during client engagements, for the implementation of internal and third-party integrations or API interactions. Communicate technical solutions effectively to non-technical stakeholders. Estimate effort and timescales to deliver. Work closely across functions with Architecture, QA, Engineering, Delivery, etc. Own, support, and maintain existing integrations, as well as new ones. Create pre-defined ecosystems for our clients. Define and produce industry-standard architecture documentation and modelling, with INSTANDA being a core component. Create and lead system integration processes to meet our client needs. Operate as a primary technical contact for our clients throughout projects and programmes, with a keen focus on integrations and complex workflows. Evaluate project constraints and devise best practice recommendations to reduce risks, including any impacts that technical changes may have on a client's business. Become a platform SME to provide our clients and delivery teams architectural direction. Work closely with all teams to provide insight on product enhancements, continuously improving integration capabilities for our clients. Perform continuous research on emerging technologies to stay updated with the best alternatives and to improve the existing architectures for clients. Technical Proven experience of how to integrate 3rd party software into complex IT estates, manage interdependencies between products, and lead end-to-end delivery in multi-supplier engagements. Integrating systems using a variety of integration patterns, such as APIs, Webhooks, file transfer, orchestration, etc. Understanding API definitions and technologies. Experience with various authentication systems including OAuth, OIDC, SAML, etc. Architecture modelling and diagrams, including the C4 Model, sequence diagrams, entity diagrams, etc. Experience designing and developing middleware integrations with Cloud technologies. Strong stakeholder management skills both upwards and downwards. Experience of Azure Integration Services Desirable Experience Insurance industry knowledge would be a strong advantage. Behavioral Demonstrable client-facing experience. Capability to learn new business processes quickly, and understand how technology can be used to improve/implement them. Ability to set direction, technical scope and to build/lead teams of technical individuals and manage their technical deliverables. Balance multiple projects and priorities, and make key decisions to ensure results. Excellent communication, influencing, and facilitation skills, in particular for problem-solving/troubleshooting activities. Assertiveness in dealing with people at all levels within and outside of the delivery organisation, including partner and client organisations. Issue management, prioritisation, and ability to provide pragmatic direction which is consistent with our longer-term strategy. Collaboration - able to work closely with interdependent projects and deliveries. Excellent leadership and stakeholder relationship skills. Able to demonstrate resilience, flexibility, and adapt to changing schedules and priorities. Competitive salary Generous 28 days holiday allowance, in addition to public holidays. For every year of service you complete, we'll give you an additional days holiday (max. 5 days) One Dynamic Day per month on top of your holiday allowance to spend time doing the things you want to do or simply catching up with life admin. Freedom Pass work up to 4 weeks of the year from anywhere. FlexiBank you decide when to use your public holiday allocation. Hybrid Working approach varying with the nature of your role. Life cover; income protection and participation in the company pension scheme All employees are included in the company discretionary bonus scheme £100 per month to put towards wellness activities. Annual learning & development allowance of £1,250 Free access to LinkedIn learning and Microsoft ESI learning platform Our company was built by looking at the world through a different lens and our culture today reflects that by encouraging you to be yourself, speak your mind, and share your opinions. We want people who want to push themselves, be part of something great, and be prepared to challenge if they think there is a better way. Collaboration sits at the heart of how we operate, it has fueled our growth enormously and our aim to be 'world class'. We want everyone to be the best they can be throughout our recruitment process; if you require any additional adjustments please let us know. Visit for more information INSTANDA has an in-house recruitment team, which focuses on sourcing great candidates directly. INSTANDA does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly.
ROYAL COLLEGE OF PATHOLOGISTS
Tower Hamlets, London
About the College The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices. The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK. The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology. Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care. Main Purpose The Royal College of Pathologists is seeking a Service Desk Manager to lead the IT Service Desk and operational management of the IT function. The post holder will have a proven track record of leading a team of Service Desk Analyst to provide support for the College's IT and AV technology transformation. The role will be responsible for overseeing the day to day support of the IT and AV services across the RCPath. Reporting to the Head of IT, the Service Desk Manager is a highly visible and leading role within the IT Team and will work closely with all departments and the Senior Management Team. The following are some of the key requirements for the role: To lead the support of college-wide data and business applications. This includes Microsoft 365, Open Engage (and the new Dynamics 365 replacement) and associated interfaces to the College websites, LEPT (Learning Environment for Pathology Trainees) and other business application services. To ensure that the IT supporting services (IT & Audio Visual) are operational on a 24x7, 365-day basis. To manage the continual service improvement for the support of all business systems and associated processes. To support College users and events in the use of business applications and Audio Visual equipment, including identifying and supporting training for users (as required). To support the management and delivery of projects according to the College's ongoing development plans. To manage an accurate log of all college IT and AV (Audio Visual) Inventory (hardware and software) in a central database (SolarWinds) and ensure that all stock items are kept in a clean, efficient, organised and tidy location. To design, deliver and maintain controls and service processes aligned to industry standards, based on the ITIL Service Management processes. To analyse, interpret highly complex information as part of major Incident reviews based upon a variety of volatile information sources and produce concise, accurate root cause analysis reports to ensure the team continue to learn from such incidents and avoid re-occurrence. To contribute to the development and implementation of a strategy for the on-going support and development of the business-critical IT infrastructure and security. To support and update the IT Risk register, identifying risks and issues in own area of work. The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College. First round interviews currently scheduled from w/c 11 August 2025 If you would like to apply, please follow the link and click on the apply button.
Jul 04, 2025
Full time
About the College The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices. The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK. The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology. Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care. Main Purpose The Royal College of Pathologists is seeking a Service Desk Manager to lead the IT Service Desk and operational management of the IT function. The post holder will have a proven track record of leading a team of Service Desk Analyst to provide support for the College's IT and AV technology transformation. The role will be responsible for overseeing the day to day support of the IT and AV services across the RCPath. Reporting to the Head of IT, the Service Desk Manager is a highly visible and leading role within the IT Team and will work closely with all departments and the Senior Management Team. The following are some of the key requirements for the role: To lead the support of college-wide data and business applications. This includes Microsoft 365, Open Engage (and the new Dynamics 365 replacement) and associated interfaces to the College websites, LEPT (Learning Environment for Pathology Trainees) and other business application services. To ensure that the IT supporting services (IT & Audio Visual) are operational on a 24x7, 365-day basis. To manage the continual service improvement for the support of all business systems and associated processes. To support College users and events in the use of business applications and Audio Visual equipment, including identifying and supporting training for users (as required). To support the management and delivery of projects according to the College's ongoing development plans. To manage an accurate log of all college IT and AV (Audio Visual) Inventory (hardware and software) in a central database (SolarWinds) and ensure that all stock items are kept in a clean, efficient, organised and tidy location. To design, deliver and maintain controls and service processes aligned to industry standards, based on the ITIL Service Management processes. To analyse, interpret highly complex information as part of major Incident reviews based upon a variety of volatile information sources and produce concise, accurate root cause analysis reports to ensure the team continue to learn from such incidents and avoid re-occurrence. To contribute to the development and implementation of a strategy for the on-going support and development of the business-critical IT infrastructure and security. To support and update the IT Risk register, identifying risks and issues in own area of work. The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College. First round interviews currently scheduled from w/c 11 August 2025 If you would like to apply, please follow the link and click on the apply button.
Description Mission Statement: The Solution Architect is responsible for the design, integrity and quality of the SAP solution and of associated IS services delivered to Business, Support Functions and IS Technology domains. Responsible that the SAP solution/service provides the required functionality and meets the requirement of business. Collaborates with and contributes to project set-up and delivery as well as to service operations optimization. The Solution Architect is accountable for managing workstream interdependencies mainly but not restricted to the specific End-to-End Stream. Your Responsibilities: Defines the technical SAP solution and ensures alignment with other modules and surrounding IS applications through cooperation and collaboration across solution architects. Engages in requirement engineering to decide which requirements are covered by available standard functionalities, for which functionalities enhancements are needed and for which functionalities workarounds are accepted. Supports validation and prioritization of incoming business demand in collaboration with Project owners, business function and unit as well with the relevant IS Business Analyst, IS Service Manager, IS Application Manager and/or Global IS Domain Architect. Be responsible for translating the functional design into functional and technical specifications, review and sign off the functional and technical use case specifications. Communicate the technical specifications to the developers. Joining unit testing and support on UAT testing and defect resolution. Managing the transport request and it's status update until release to Production system. Formulate rules, principles and guidelines to guide the development of the technical solutions. Determine non-functional requirements and ensure service/ solution operation standards are considered accordingly. Keeps knowledge up to date regarding new and emerging IS technology and IS industry practices, bringing learning into HE; all within in the scope of the relevant IS solutions. Collaborates with users in projects and problem management to maintain, develop and deploy the best feasible and most- cost efficient IS solutions/services for the business. Ensures solution documentation and training material are well maintained and created. Consults, gives advice and supports the installation of new SAP solutions/services, or the changing of existing SAP solutions/services. Consults the users to identify and learn about current procedures and to clarify further requirements. Supports the installation, management, maintenance, and optimization of all SAP processes related to the area of responsibility. Provides guidance to IS project management and IS delivery unit team in how to utilize IS application/solution standards (e.g. SAP) effectively. Commits and contributes to common result-oriented collaboration with the various business processes IS architectural domains as well as the various enterprise technology IS architecture domains. For assigned tasks, executes all actions in IS processes according to agreed RACIS specification. Works with the Global IS Domain Architect ensures that IS solution/service-related standards are considered accordingly. Provides support to temporary work teams, guiding and monitoring task completion, sharing expert knowledge and advice with/without carrying line responsibility. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: Master's/Bachelor's Degree in Engineering in Computer science (preferred) or related discipline. Minimum of 10+ years of experience within Information Technology industry where 8+ years of solution architecture experience across various IT areas with focus in the areas of S/4 HANA system, particularly & 5+ years of solution architecture experience of global projects in your domain of expertise. Minimum 3+ years of team lead experience coordinating onsite & offshore teams (Functional & ABAP up to 20 persons). Practical implementation experience with integration software/tools: BizTalk and/or MuleSoft. Certification in S/4 HANA, and/or other SAP Solutions. Familiarity with agile project delivery (Scrum, Kanban etc.) SAP ABAP programming and debugging Skills (Preferred) Practical working experience on One-Order Framework, BSP/UI Configurations, OData, APIs, BADIs, User Exits, CRMV_EVENT, Pricing routines & IDocs. International work experience in different countries/ cultures. Proven experience implementing SAP best practices, especially for smooth transition for carving out a business division from current SAP landscape to a different one. Highly adept at bridging, translating and integrating business with IT, and converting business requirements into IT solutions. Ability to provide leadership to ensure effective solutions that drive business value are created and implemented, in an environment of virtual teams. Awareness of latest technology, developments and offerings from SAP and their future direction. Able to sort through complex issues and make timely decisions. Ability to generate new ideas, challenge status quo, take risks, support change and foster innovation. Good interpersonal and communication skills, ability to effectively communicate with business and IT stakeholders. Proficiency in both spoken & written English language is required. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Jul 04, 2025
Full time
Description Mission Statement: The Solution Architect is responsible for the design, integrity and quality of the SAP solution and of associated IS services delivered to Business, Support Functions and IS Technology domains. Responsible that the SAP solution/service provides the required functionality and meets the requirement of business. Collaborates with and contributes to project set-up and delivery as well as to service operations optimization. The Solution Architect is accountable for managing workstream interdependencies mainly but not restricted to the specific End-to-End Stream. Your Responsibilities: Defines the technical SAP solution and ensures alignment with other modules and surrounding IS applications through cooperation and collaboration across solution architects. Engages in requirement engineering to decide which requirements are covered by available standard functionalities, for which functionalities enhancements are needed and for which functionalities workarounds are accepted. Supports validation and prioritization of incoming business demand in collaboration with Project owners, business function and unit as well with the relevant IS Business Analyst, IS Service Manager, IS Application Manager and/or Global IS Domain Architect. Be responsible for translating the functional design into functional and technical specifications, review and sign off the functional and technical use case specifications. Communicate the technical specifications to the developers. Joining unit testing and support on UAT testing and defect resolution. Managing the transport request and it's status update until release to Production system. Formulate rules, principles and guidelines to guide the development of the technical solutions. Determine non-functional requirements and ensure service/ solution operation standards are considered accordingly. Keeps knowledge up to date regarding new and emerging IS technology and IS industry practices, bringing learning into HE; all within in the scope of the relevant IS solutions. Collaborates with users in projects and problem management to maintain, develop and deploy the best feasible and most- cost efficient IS solutions/services for the business. Ensures solution documentation and training material are well maintained and created. Consults, gives advice and supports the installation of new SAP solutions/services, or the changing of existing SAP solutions/services. Consults the users to identify and learn about current procedures and to clarify further requirements. Supports the installation, management, maintenance, and optimization of all SAP processes related to the area of responsibility. Provides guidance to IS project management and IS delivery unit team in how to utilize IS application/solution standards (e.g. SAP) effectively. Commits and contributes to common result-oriented collaboration with the various business processes IS architectural domains as well as the various enterprise technology IS architecture domains. For assigned tasks, executes all actions in IS processes according to agreed RACIS specification. Works with the Global IS Domain Architect ensures that IS solution/service-related standards are considered accordingly. Provides support to temporary work teams, guiding and monitoring task completion, sharing expert knowledge and advice with/without carrying line responsibility. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: Master's/Bachelor's Degree in Engineering in Computer science (preferred) or related discipline. Minimum of 10+ years of experience within Information Technology industry where 8+ years of solution architecture experience across various IT areas with focus in the areas of S/4 HANA system, particularly & 5+ years of solution architecture experience of global projects in your domain of expertise. Minimum 3+ years of team lead experience coordinating onsite & offshore teams (Functional & ABAP up to 20 persons). Practical implementation experience with integration software/tools: BizTalk and/or MuleSoft. Certification in S/4 HANA, and/or other SAP Solutions. Familiarity with agile project delivery (Scrum, Kanban etc.) SAP ABAP programming and debugging Skills (Preferred) Practical working experience on One-Order Framework, BSP/UI Configurations, OData, APIs, BADIs, User Exits, CRMV_EVENT, Pricing routines & IDocs. International work experience in different countries/ cultures. Proven experience implementing SAP best practices, especially for smooth transition for carving out a business division from current SAP landscape to a different one. Highly adept at bridging, translating and integrating business with IT, and converting business requirements into IT solutions. Ability to provide leadership to ensure effective solutions that drive business value are created and implemented, in an environment of virtual teams. Awareness of latest technology, developments and offerings from SAP and their future direction. Able to sort through complex issues and make timely decisions. Ability to generate new ideas, challenge status quo, take risks, support change and foster innovation. Good interpersonal and communication skills, ability to effectively communicate with business and IT stakeholders. Proficiency in both spoken & written English language is required. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Location: Bradford (up to 3 days per week working from home possible) Salary: Up to £50,000 (commensurable with experience) Free Parking Income Protection Life Assurance Generous Bonus Scheme Holidays and Stat Hols Education: Ideally degree educated but commercial experience is first and foremost Qualifications: Any industry related Industry: Software House - Public Sector We are looking for talented and experienced Senior Test Analysts to join one of our clients very successful and growing teams. The post offers good career opportunities with a company that has a demonstrable track record of promoting from within. The successful candidate will join the team in further developing their market leading software. The org as grown rapidly in the last 10 years to the point where the company is the market leader in the provision of specialist software services to the public sector, as well as expanding into other core market sectors. The applications are web based workflow solutions that include mobile apps and customer portals. They provide modern and intuitive user interfaces to support critical processes for both public sector professionals and the public. The successful candidate will play a vital role in testing solutions in a service area that is comparatively advanced in its use of technology. Personal Objectives: Real passion for testing and quality Flexible and creative attitude Good written and oral communication skills Innovative and self-driven with an ability to motivate others Good analytical skills with the ability to diagnose, report, track and resolve issues Key Responsibilities: Provide reports/ feedback on progress throughout iterations and roadmap development cycles in accordance with implementations, roadmaps and project specification timescales. Advise on testing requirements in accordance with roadmaps and project specifications Work closely with colleagues to ensure software solutions meet specified quality and acceptance criteria Lead the creation of acceptance criteria alongside developers, analysts and product owners Perform impact assessment on proposed changes to manage test issues and risk Drive continuous improvement in all areas of the STLC and work collaboratively with Development and Test Leads to align processes and improvements. Creation and execution of Test scripts. Clear logging of Issues in the defect management system, inclusive of repeatable replication steps. Escalation of impacts and issues to relevant team members. Manage, mentor, train and develop test analysts to improve test practices and processes. Workload management for a team of test analysts Creation and maintenance of Test Documentation. Peer review team members work and provide feedback on suggested improvements Provide input to line manager for one to one meetings, appraisals and performance reviews Take Ownership of both Test Environment and Test Data creation and maintenance Ensuring Test Sign off prior to release and the production of Release Notes. Work effectively with all product team members to achieve the overall organisation goals Take personal responsibility for undertaking research and self-development which drives continuous improvement in the overall delivery of your job role Willingness to work to ISTQB (or equivalent) standards with a minimum of foundation level Skills and Experience: You will need at least 5+ years hands on testing experience and an excellent understanding of the full software development lifecycle and all testing phases, plus experience in the following: Strong understanding of testing processes, methodologies and best practices. Experience of software testing, at system and user levels. Experience of Test Planning, execution and reporting of results to stakeholders. Creation and maintenance of test scripts and other product related documentation Exposure to Automation, Security and Performance Testing Experience of working within an Agile Development framework (Scrum, Kanban) Experience in the use of Test Management Software such as Test Rail Experience in the use of ALM Tools such as Jira and Rally. Experience of Test Environment management. Definition and implementation of Test Data Requirements. Experience of Team or Line Management Ability to organise and delegate workloads to team members Proven experience of the ability to communicate with business and technical personnel. Proven problem solving skills and is adaptable/flexible in an ever changing environment Testing accreditation/certification (ISTQB, ISEB) Recommendations: If you recommend the opportunity to a friend or colleague then Interface will make a £250 referral fee payment (if we place the individual into the role). All you have to do is forward this email onto a colleague/friend; they then simply need to mention your name in their email response to Interface. See link here. Do you have proof of your right to work in the UK? Yes I agree to receive emails from time to time regarding job vacancies and or to update my contact details/data with Interface Read our Privacy Policy Required Title Email Opt-in I agree to receive emails from time to time regarding job vacancies and or to update my contact details/data with Interface Read our Privacy Policy Are you sure you want to delete this file?
Jul 04, 2025
Full time
Location: Bradford (up to 3 days per week working from home possible) Salary: Up to £50,000 (commensurable with experience) Free Parking Income Protection Life Assurance Generous Bonus Scheme Holidays and Stat Hols Education: Ideally degree educated but commercial experience is first and foremost Qualifications: Any industry related Industry: Software House - Public Sector We are looking for talented and experienced Senior Test Analysts to join one of our clients very successful and growing teams. The post offers good career opportunities with a company that has a demonstrable track record of promoting from within. The successful candidate will join the team in further developing their market leading software. The org as grown rapidly in the last 10 years to the point where the company is the market leader in the provision of specialist software services to the public sector, as well as expanding into other core market sectors. The applications are web based workflow solutions that include mobile apps and customer portals. They provide modern and intuitive user interfaces to support critical processes for both public sector professionals and the public. The successful candidate will play a vital role in testing solutions in a service area that is comparatively advanced in its use of technology. Personal Objectives: Real passion for testing and quality Flexible and creative attitude Good written and oral communication skills Innovative and self-driven with an ability to motivate others Good analytical skills with the ability to diagnose, report, track and resolve issues Key Responsibilities: Provide reports/ feedback on progress throughout iterations and roadmap development cycles in accordance with implementations, roadmaps and project specification timescales. Advise on testing requirements in accordance with roadmaps and project specifications Work closely with colleagues to ensure software solutions meet specified quality and acceptance criteria Lead the creation of acceptance criteria alongside developers, analysts and product owners Perform impact assessment on proposed changes to manage test issues and risk Drive continuous improvement in all areas of the STLC and work collaboratively with Development and Test Leads to align processes and improvements. Creation and execution of Test scripts. Clear logging of Issues in the defect management system, inclusive of repeatable replication steps. Escalation of impacts and issues to relevant team members. Manage, mentor, train and develop test analysts to improve test practices and processes. Workload management for a team of test analysts Creation and maintenance of Test Documentation. Peer review team members work and provide feedback on suggested improvements Provide input to line manager for one to one meetings, appraisals and performance reviews Take Ownership of both Test Environment and Test Data creation and maintenance Ensuring Test Sign off prior to release and the production of Release Notes. Work effectively with all product team members to achieve the overall organisation goals Take personal responsibility for undertaking research and self-development which drives continuous improvement in the overall delivery of your job role Willingness to work to ISTQB (or equivalent) standards with a minimum of foundation level Skills and Experience: You will need at least 5+ years hands on testing experience and an excellent understanding of the full software development lifecycle and all testing phases, plus experience in the following: Strong understanding of testing processes, methodologies and best practices. Experience of software testing, at system and user levels. Experience of Test Planning, execution and reporting of results to stakeholders. Creation and maintenance of test scripts and other product related documentation Exposure to Automation, Security and Performance Testing Experience of working within an Agile Development framework (Scrum, Kanban) Experience in the use of Test Management Software such as Test Rail Experience in the use of ALM Tools such as Jira and Rally. Experience of Test Environment management. Definition and implementation of Test Data Requirements. Experience of Team or Line Management Ability to organise and delegate workloads to team members Proven experience of the ability to communicate with business and technical personnel. Proven problem solving skills and is adaptable/flexible in an ever changing environment Testing accreditation/certification (ISTQB, ISEB) Recommendations: If you recommend the opportunity to a friend or colleague then Interface will make a £250 referral fee payment (if we place the individual into the role). All you have to do is forward this email onto a colleague/friend; they then simply need to mention your name in their email response to Interface. See link here. Do you have proof of your right to work in the UK? Yes I agree to receive emails from time to time regarding job vacancies and or to update my contact details/data with Interface Read our Privacy Policy Required Title Email Opt-in I agree to receive emails from time to time regarding job vacancies and or to update my contact details/data with Interface Read our Privacy Policy Are you sure you want to delete this file?
Global major capital projects firm with operations across all sectors require an IT Security Specialist. Working with the IT Infrastructure team to provide advice and guidance on IT security and further develop IT policies and processes across a multi-region infrastructure consisting of 4000+ staff and 70+ sites. Education Requirements - NA Industry - Capital Infrastructure Projects Job Location - 2 Globe Road, Leeds Work Hours - 9 - 5.30pm Responsibilities As a member of the IT Infrastructure team, you will review all aspects of the IT environment and its components. This role shall be responsible for gathering requirements, designing and implementing enterprise-wide solutions. You will be required to proactively improve and provide advice and guidance on information security matters. This position also entails support and development of the company's IT policies and security solutions. Essential Skills: Comprehensive experience including in-depth knowledge, in a security or risk management role. An excellent understanding of enterprise information security and in-depth knowledge of standards including Cyber Essentials, ISO 27001, 27002 etc., Data Protection Act and the General Data Protection Regulation. Good understanding of security testing principles, including experience of penetration testing, identifying, resolving and reporting risks. Technical security experience with the following - Microsoft core OS; Networking; Security operations; Penetration testing/Security Auditing; Forensics; Security architecture. Technical expertise of Cisco security products, specifically ASA firewalls, AnyConnect, VPN and clientless portal. A good understanding of normal network infrastructure such as VPNs, firewalls, switches, routers, LANs etc. Experience of formal document creation, such as the creation of reports or procedures. Experience of carrying out risk reviews, technology audits or other similar work. Principal Duties, Responsibilities & Accountabilities: Maintaining and improving a Cyber Essentials Plus Security Standard. Co-ordinate, measure and report on the technical aspects of security management. Fully participate in internal governance activities relating to Information Security. Propose changes to existing policies and procedures to ensure operating efficiency and regulatory compliance. Identifying security non-conformities, patching or reconfiguring systems to resolve issues and building and testing new security technologies. Research and propose appropriate security solutions. Design, co-ordinate and manage security testing procedures to verify the security of systems, networks and applications, and manage the remediation of identified risks. Recommend and co-ordinate the implementation of technical controls to support and enforce defined security policies. Manage the process of gathering, analysing and assessing the current and future threat landscape, as well as providing the IT Director with a realistic overview of risks and threats in the enterprise environment. Monitor and report on compliance with security policies, as well as the enforcement of policies within the IT department. In addition, the role will include the opportunity to provide information security compliance consultancy to projects and operational teams to ensure that the design of new systems infrastructure or applications are and remain compliant with security policies and standards from inception to production delivery. Issues and exceptions processing and tracking. Technology Infrastructure Assessments for new, changed and existing systems in accordance with the information Security Policies Standards and Procedures. Work with the Infrastructure manager to develop a security program and security projects that address identified risks and business security requirements. Tracks issues and agreed actions to completion, escalating issues to the Head of IT. Definition and development of security control designs including those required to support external regulations. Provide security communication, awareness and training for audiences which may range from senior leaders to field staff. Work with various stakeholders to identify information asset owners to classify data and systems as part of a control framework implementation. Consult with IT and security staff to ensure that security is factored into the evaluation selection, installation and configuration of hardware, applications and software. Research, evaluate, design, test, recommend or plan the implementation of new or updated information security hardware or software and analyse its impact on the existing environment; provide technical and managerial expertise for the administration of security tools. Manage the day-to-day activities of threat and vulnerability management, identify risk tolerances, recommend treatment plans and communicate information about residual risk. Manage security projects and provide expert guidance on security matters for other IT projects. Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements. Experience Requirements Skills Experienced information security risk and compliance function. Experience of technical vulnerability management processing and reporting. Ability to engage with projects and provide information security awareness and to raise compliance requirements within projects and operational teams. Proven track record as an information security analyst supporting global sites and regions. Qualifications Experienced Cisco Administrator (CCNA Security) Desirable.
Jul 04, 2025
Full time
Global major capital projects firm with operations across all sectors require an IT Security Specialist. Working with the IT Infrastructure team to provide advice and guidance on IT security and further develop IT policies and processes across a multi-region infrastructure consisting of 4000+ staff and 70+ sites. Education Requirements - NA Industry - Capital Infrastructure Projects Job Location - 2 Globe Road, Leeds Work Hours - 9 - 5.30pm Responsibilities As a member of the IT Infrastructure team, you will review all aspects of the IT environment and its components. This role shall be responsible for gathering requirements, designing and implementing enterprise-wide solutions. You will be required to proactively improve and provide advice and guidance on information security matters. This position also entails support and development of the company's IT policies and security solutions. Essential Skills: Comprehensive experience including in-depth knowledge, in a security or risk management role. An excellent understanding of enterprise information security and in-depth knowledge of standards including Cyber Essentials, ISO 27001, 27002 etc., Data Protection Act and the General Data Protection Regulation. Good understanding of security testing principles, including experience of penetration testing, identifying, resolving and reporting risks. Technical security experience with the following - Microsoft core OS; Networking; Security operations; Penetration testing/Security Auditing; Forensics; Security architecture. Technical expertise of Cisco security products, specifically ASA firewalls, AnyConnect, VPN and clientless portal. A good understanding of normal network infrastructure such as VPNs, firewalls, switches, routers, LANs etc. Experience of formal document creation, such as the creation of reports or procedures. Experience of carrying out risk reviews, technology audits or other similar work. Principal Duties, Responsibilities & Accountabilities: Maintaining and improving a Cyber Essentials Plus Security Standard. Co-ordinate, measure and report on the technical aspects of security management. Fully participate in internal governance activities relating to Information Security. Propose changes to existing policies and procedures to ensure operating efficiency and regulatory compliance. Identifying security non-conformities, patching or reconfiguring systems to resolve issues and building and testing new security technologies. Research and propose appropriate security solutions. Design, co-ordinate and manage security testing procedures to verify the security of systems, networks and applications, and manage the remediation of identified risks. Recommend and co-ordinate the implementation of technical controls to support and enforce defined security policies. Manage the process of gathering, analysing and assessing the current and future threat landscape, as well as providing the IT Director with a realistic overview of risks and threats in the enterprise environment. Monitor and report on compliance with security policies, as well as the enforcement of policies within the IT department. In addition, the role will include the opportunity to provide information security compliance consultancy to projects and operational teams to ensure that the design of new systems infrastructure or applications are and remain compliant with security policies and standards from inception to production delivery. Issues and exceptions processing and tracking. Technology Infrastructure Assessments for new, changed and existing systems in accordance with the information Security Policies Standards and Procedures. Work with the Infrastructure manager to develop a security program and security projects that address identified risks and business security requirements. Tracks issues and agreed actions to completion, escalating issues to the Head of IT. Definition and development of security control designs including those required to support external regulations. Provide security communication, awareness and training for audiences which may range from senior leaders to field staff. Work with various stakeholders to identify information asset owners to classify data and systems as part of a control framework implementation. Consult with IT and security staff to ensure that security is factored into the evaluation selection, installation and configuration of hardware, applications and software. Research, evaluate, design, test, recommend or plan the implementation of new or updated information security hardware or software and analyse its impact on the existing environment; provide technical and managerial expertise for the administration of security tools. Manage the day-to-day activities of threat and vulnerability management, identify risk tolerances, recommend treatment plans and communicate information about residual risk. Manage security projects and provide expert guidance on security matters for other IT projects. Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements. Experience Requirements Skills Experienced information security risk and compliance function. Experience of technical vulnerability management processing and reporting. Ability to engage with projects and provide information security awareness and to raise compliance requirements within projects and operational teams. Proven track record as an information security analyst supporting global sites and regions. Qualifications Experienced Cisco Administrator (CCNA Security) Desirable.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your analytical and project management skills to Citi's wholesale credit risk analytics technology team. The wholesale credit risk analytics team is responsible for supporting various internal and regulatory credit stress testing and reserves/capital adequacy forecasting exercises such as CCAR, CECL, ICAAP and IFRS9. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Wholesale Credit Risk Business Analyst works with Risk, Finance and Technology stakeholders globally to facilitate the system implementation of new credit loss models and maintenance of existing models supporting Citi's Wholesale Credit Stress infrastructure. The role is part analytical requiring the translation of business requirements into sustainable functional solutions and part managerial, coordinating all project activities including implementation, user testing and ongoing production support What you'll do Manage project scope and ensure it meets stakeholder expectations Creating and maintaining functional requirements documents and JIRA boards Coordinating activities of technology teams in various organizations within the bank during project development, Working with end users to facilitate product validation including functional and numerical testing of complex credit risk models Conduct project team meetings Analyze data using SQL and python and other tools to ensure data quality and accurate calculation results What we'll need from you A bachelor's degree or higher in a quantitative field such as financial mathematics, statistics, engineering, physics, or economics Knowledge of banking credit risk concepts, specifically as relates to stress testing Excellent verbal, written, and interpersonal communication skills Experience working within enterprise solution development environment to manage software development lifecycle including requirements gathering, software testing and facilitating user acceptance testing. Familiarity with JIRA a plus Hands-on experience working with large datasets using SQL and/or python What we can offer you This role offers the opportunity to build an in-depth knowledge of financial services operations specifically in the area of wholesale credit lending risk. As the regulatory landscape evolves, will be constant business challenges that will help you develop problem solving skills that can drive your career We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Technology Job Family: Business Analysis / Client Services Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.
Jul 04, 2025
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your analytical and project management skills to Citi's wholesale credit risk analytics technology team. The wholesale credit risk analytics team is responsible for supporting various internal and regulatory credit stress testing and reserves/capital adequacy forecasting exercises such as CCAR, CECL, ICAAP and IFRS9. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Wholesale Credit Risk Business Analyst works with Risk, Finance and Technology stakeholders globally to facilitate the system implementation of new credit loss models and maintenance of existing models supporting Citi's Wholesale Credit Stress infrastructure. The role is part analytical requiring the translation of business requirements into sustainable functional solutions and part managerial, coordinating all project activities including implementation, user testing and ongoing production support What you'll do Manage project scope and ensure it meets stakeholder expectations Creating and maintaining functional requirements documents and JIRA boards Coordinating activities of technology teams in various organizations within the bank during project development, Working with end users to facilitate product validation including functional and numerical testing of complex credit risk models Conduct project team meetings Analyze data using SQL and python and other tools to ensure data quality and accurate calculation results What we'll need from you A bachelor's degree or higher in a quantitative field such as financial mathematics, statistics, engineering, physics, or economics Knowledge of banking credit risk concepts, specifically as relates to stress testing Excellent verbal, written, and interpersonal communication skills Experience working within enterprise solution development environment to manage software development lifecycle including requirements gathering, software testing and facilitating user acceptance testing. Familiarity with JIRA a plus Hands-on experience working with large datasets using SQL and/or python What we can offer you This role offers the opportunity to build an in-depth knowledge of financial services operations specifically in the area of wholesale credit lending risk. As the regulatory landscape evolves, will be constant business challenges that will help you develop problem solving skills that can drive your career We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Technology Job Family: Business Analysis / Client Services Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.
Business Analyst , Customer Experience and Business Trends (CXBT) Capability Team Are you Customer obsessed, eager to create opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Customer Experience and Business Trends (CXBT) Capability team is looking for an experienced, talented and highly motivated individual to join our Global Capability team based in Bangalore. As a Business Analyst (BA) , you will contribute to critical global services that measure Amazon's end-to-end Customer Experience. This role will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-moving set of priorities, competitive pressures, and operational initiatives. You will partner closely with program and technology teams to define and build innovative and delightful experiences for customers. You must be highly analytical, able to work extremely effectively in a matrix organization, and have the ability to break complex problems down into steps that drive programs. Key job responsibilities - Perform deep data analysis, document findings and insights, and communicate to business stakeholders. - Empower technical and non-technical internal customers to self-serve data pull and data analysis needs. - Be the expert on the data used and generated by the team's products. Act as Subject Matter Expert when it comes to data questions. - Derive insights from data; Synthesize data into succinct narrative and bridges to enable business and leadership to make investment and strategy decisions - Develop and automate market-segment reports to enable business team to understand impact of targeted initiatives About the team Customer Experience & Business Trends (CXBT) is an organization made up of a diverse suit of functions dedicated to deeply understand and improving Customer Experience, globally. We are a team of builders that develop products, services, ideas and various ways of leveraging data to influence products and service offerings - for almost every business at Amazon - for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical & non-technical approaches and stay aware of industry & business trends. We are a global team, made up of a diverse set of profiles, skills & backgrounds - including Product Managers, Software Developers, Computer Vision Experts, Solution Architects, Data Scientists, Business Intelligence Engineers, Business Analytics, Risk Managers & more. BASIC QUALIFICATIONS - 3+ years of tax, finance or a related analytical field experience - Experience defining requirements and using data and metrics to draw business insights - Experience making business recommendations and influencing stakeholders - Experience with Excel - Bachelor's degree in computer science, engineering, mathematics or equivalent - 6+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables), - Knowledge of data visualization tools such as Quick Sight, Tableau, Power BI or other BI packages - Fluency in SQL and ETL PREFERRED QUALIFICATIONS - Knowledge of data modeling and data pipeline design - Masters degree in Business, Engineering, Statistics, Computer Science, Data Science, Mathematics or related field - Experience with at least one statistical programming language such as Python working with test/control methodology, time-series forecast, and/or machine learning techniques. - Knowledge of how to improve code quality and optimizes BI processes (e.g. speed, cost, reliability) - Experience using very large datasets - Strong Analytical skills - has ability to start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusion relevant to the business problem - Communication skills - Demonstrated ability to communicate complex technical problems in simple plain stories. Ability to present information professionally & concisely with supporting data. - Ability to work in a fast-paced business environment and demonstrated track record of project delivery for large, cross-functional projects with evolving requirements Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 04, 2025
Full time
Business Analyst , Customer Experience and Business Trends (CXBT) Capability Team Are you Customer obsessed, eager to create opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Customer Experience and Business Trends (CXBT) Capability team is looking for an experienced, talented and highly motivated individual to join our Global Capability team based in Bangalore. As a Business Analyst (BA) , you will contribute to critical global services that measure Amazon's end-to-end Customer Experience. This role will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-moving set of priorities, competitive pressures, and operational initiatives. You will partner closely with program and technology teams to define and build innovative and delightful experiences for customers. You must be highly analytical, able to work extremely effectively in a matrix organization, and have the ability to break complex problems down into steps that drive programs. Key job responsibilities - Perform deep data analysis, document findings and insights, and communicate to business stakeholders. - Empower technical and non-technical internal customers to self-serve data pull and data analysis needs. - Be the expert on the data used and generated by the team's products. Act as Subject Matter Expert when it comes to data questions. - Derive insights from data; Synthesize data into succinct narrative and bridges to enable business and leadership to make investment and strategy decisions - Develop and automate market-segment reports to enable business team to understand impact of targeted initiatives About the team Customer Experience & Business Trends (CXBT) is an organization made up of a diverse suit of functions dedicated to deeply understand and improving Customer Experience, globally. We are a team of builders that develop products, services, ideas and various ways of leveraging data to influence products and service offerings - for almost every business at Amazon - for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical & non-technical approaches and stay aware of industry & business trends. We are a global team, made up of a diverse set of profiles, skills & backgrounds - including Product Managers, Software Developers, Computer Vision Experts, Solution Architects, Data Scientists, Business Intelligence Engineers, Business Analytics, Risk Managers & more. BASIC QUALIFICATIONS - 3+ years of tax, finance or a related analytical field experience - Experience defining requirements and using data and metrics to draw business insights - Experience making business recommendations and influencing stakeholders - Experience with Excel - Bachelor's degree in computer science, engineering, mathematics or equivalent - 6+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables), - Knowledge of data visualization tools such as Quick Sight, Tableau, Power BI or other BI packages - Fluency in SQL and ETL PREFERRED QUALIFICATIONS - Knowledge of data modeling and data pipeline design - Masters degree in Business, Engineering, Statistics, Computer Science, Data Science, Mathematics or related field - Experience with at least one statistical programming language such as Python working with test/control methodology, time-series forecast, and/or machine learning techniques. - Knowledge of how to improve code quality and optimizes BI processes (e.g. speed, cost, reliability) - Experience using very large datasets - Strong Analytical skills - has ability to start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusion relevant to the business problem - Communication skills - Demonstrated ability to communicate complex technical problems in simple plain stories. Ability to present information professionally & concisely with supporting data. - Ability to work in a fast-paced business environment and demonstrated track record of project delivery for large, cross-functional projects with evolving requirements Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Technology Delivery Manager (Contract) Duration: 11 Months (Possibility for extension) Location: London/Hybrid (3 days on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Overview We are seeking a skilled Technology Delivery Manager to oversee multiple projects within the IT CMS (Cash Management Services) workstream of our Transaction Banking programme. This pivotal role will see you collaborating closely with Business SMEs, Business Analysts, IT partners, and vendors to ensure the successful delivery of key initiatives. Key Responsibilities: Develop a comprehensive delivery plan outlining key deliverables and milestones, while continuously monitoring progress against these goals. Manage the critical CMS deliverables during the Design & Plan phase of the Transaction Banking programme. Act as the primary interface with GTBD, Operations, and Planning, while also engaging with stakeholders in Front Office, Treasury, Risk, Finance, and Regulatory Reporting as needed. Understand and negotiate the needs and expectations of diverse stakeholders to ensure project alignment. Provide regular updates, face-to-face, via Microsoft Teams, and through written reports to Programme Management on progress, risks, and recommendations. Once the target operating model is defined, lead the implementation phase, coordinating business requirements gathering, IT design, build, testing, and user acceptance testing. Oversee the documentation of Day 1 business requirements in accordance with company guidelines, ensuring that requirements are detailed enough for IT to translate into functional specifications. Collaborate closely with IT Business Analysts to manage output and deliverables effectively. Lead periodic review meetings to monitor progress against the delivery plan, identify risks, issues, and dependencies, and develop mitigation strategies. Provide regular updates on project status at programme meetings, ensuring transparency and accountability. Skills & Experience: You hold a degree or possess relevant experience that showcases your expertise in technology delivery within the banking sector. You have extensive experience conducting workshops with senior stakeholders and can effectively manage relationships to ensure project success. Your ability to collaborate with Business Analysts and IT partners is exceptional, demonstrating a clear understanding of the business impact of system changes. You are adept at managing multiple tasks simultaneously while possessing strong relationship-building and communication skills, both written and verbal. You have a solid background in transformation and change programmes within transaction banking. You possess good knowledge of project management methodologies, process mapping, and business requirements gathering. You are well-versed in cash management products, including Client Channels, Deposits, and Liquidity Management. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.
Jul 04, 2025
Contractor
Technology Delivery Manager (Contract) Duration: 11 Months (Possibility for extension) Location: London/Hybrid (3 days on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Overview We are seeking a skilled Technology Delivery Manager to oversee multiple projects within the IT CMS (Cash Management Services) workstream of our Transaction Banking programme. This pivotal role will see you collaborating closely with Business SMEs, Business Analysts, IT partners, and vendors to ensure the successful delivery of key initiatives. Key Responsibilities: Develop a comprehensive delivery plan outlining key deliverables and milestones, while continuously monitoring progress against these goals. Manage the critical CMS deliverables during the Design & Plan phase of the Transaction Banking programme. Act as the primary interface with GTBD, Operations, and Planning, while also engaging with stakeholders in Front Office, Treasury, Risk, Finance, and Regulatory Reporting as needed. Understand and negotiate the needs and expectations of diverse stakeholders to ensure project alignment. Provide regular updates, face-to-face, via Microsoft Teams, and through written reports to Programme Management on progress, risks, and recommendations. Once the target operating model is defined, lead the implementation phase, coordinating business requirements gathering, IT design, build, testing, and user acceptance testing. Oversee the documentation of Day 1 business requirements in accordance with company guidelines, ensuring that requirements are detailed enough for IT to translate into functional specifications. Collaborate closely with IT Business Analysts to manage output and deliverables effectively. Lead periodic review meetings to monitor progress against the delivery plan, identify risks, issues, and dependencies, and develop mitigation strategies. Provide regular updates on project status at programme meetings, ensuring transparency and accountability. Skills & Experience: You hold a degree or possess relevant experience that showcases your expertise in technology delivery within the banking sector. You have extensive experience conducting workshops with senior stakeholders and can effectively manage relationships to ensure project success. Your ability to collaborate with Business Analysts and IT partners is exceptional, demonstrating a clear understanding of the business impact of system changes. You are adept at managing multiple tasks simultaneously while possessing strong relationship-building and communication skills, both written and verbal. You have a solid background in transformation and change programmes within transaction banking. You possess good knowledge of project management methodologies, process mapping, and business requirements gathering. You are well-versed in cash management products, including Client Channels, Deposits, and Liquidity Management. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Our Manchester Business Restructuring team is dynamic and fast-paced, providing a stimulating environment for growth and development. We are looking to recruit a Junior Data and Business Analyst. This role is ideal for someone with experience in professional services or industry, with strong data analytical skills to support a variety of advisory assignments and business development activities. We are looking for an individual that has great problem-solving skills, intellectual curiosity and an agile outlook, whom can apply analytical techniques to varied scopes and datasets across a range of different situations. You will be joining a Manchester based team and report into a local Director. Business Restructuring operates as a national stream and the role may involve supporting teams other BDO offices. Through your work you will have the opportunity to work with experienced team members in an environment that supports and encourages personal development of soft and technical skills. The role is a technical role primarily focused on the collection transformation, analysis and visual reporting of data. You will be part of a vibrant team, providing data analysis and business insights to support our clients. Your work will involve collecting, transforming, analysing, and visually reporting data. You will also play a key role in supporting business development through data analysis. You'll be someone with: Knowledge or awareness of business process transaction cycles (e.g., Procure to Payables, Order to Cash, Forecast to Fulfil) and core financial data (e.g., Accounts Payable, Accounts Receivable, Payroll, Inventory, Staff Expenses, General Ledger) Experience in data matching, data profiling, and data transformation Experience in some of the following: business process analysis, financial control analysis, forensic investigation, revenue, cost and margin analysis, customer segmentation, sensitivity analysis, ERP analytics Strong skills in using Excel for data analysis Experience with data visualisation software (PowerBI preferred) to create clear and insightful visualisations Experience using SQL suite of software including the ETL process Ability to present data and findings clearly and concisely to both technical and non-technical audiences. Ability to work collaboratively within a team environment Willingness to take initiative and drive projects forward Flexibility to adapt to changing priorities and business needs Strong problem-solving ability Desirable Skills Basic knowledge of financial modelling techniques and principles Understanding of statistical methods and their application in business analysis Understanding of database schema design and implementation You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jul 04, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Our Manchester Business Restructuring team is dynamic and fast-paced, providing a stimulating environment for growth and development. We are looking to recruit a Junior Data and Business Analyst. This role is ideal for someone with experience in professional services or industry, with strong data analytical skills to support a variety of advisory assignments and business development activities. We are looking for an individual that has great problem-solving skills, intellectual curiosity and an agile outlook, whom can apply analytical techniques to varied scopes and datasets across a range of different situations. You will be joining a Manchester based team and report into a local Director. Business Restructuring operates as a national stream and the role may involve supporting teams other BDO offices. Through your work you will have the opportunity to work with experienced team members in an environment that supports and encourages personal development of soft and technical skills. The role is a technical role primarily focused on the collection transformation, analysis and visual reporting of data. You will be part of a vibrant team, providing data analysis and business insights to support our clients. Your work will involve collecting, transforming, analysing, and visually reporting data. You will also play a key role in supporting business development through data analysis. You'll be someone with: Knowledge or awareness of business process transaction cycles (e.g., Procure to Payables, Order to Cash, Forecast to Fulfil) and core financial data (e.g., Accounts Payable, Accounts Receivable, Payroll, Inventory, Staff Expenses, General Ledger) Experience in data matching, data profiling, and data transformation Experience in some of the following: business process analysis, financial control analysis, forensic investigation, revenue, cost and margin analysis, customer segmentation, sensitivity analysis, ERP analytics Strong skills in using Excel for data analysis Experience with data visualisation software (PowerBI preferred) to create clear and insightful visualisations Experience using SQL suite of software including the ETL process Ability to present data and findings clearly and concisely to both technical and non-technical audiences. Ability to work collaboratively within a team environment Willingness to take initiative and drive projects forward Flexibility to adapt to changing priorities and business needs Strong problem-solving ability Desirable Skills Basic knowledge of financial modelling techniques and principles Understanding of statistical methods and their application in business analysis Understanding of database schema design and implementation You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Project Manager / Business Analyst page is loaded Project Manager / Business Analyst Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id JR409 The Value of Active Minds About Jupiter Jupiter is one of the UK's leading investment management companies with over 500 employees and £51.3billion worth of assets under management (as at 30th June 2024). Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC. The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground's Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings. We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home. This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance. Background This is an exciting time to join the Change team at Jupiter. The Strategy & Transformation Department has recently been created to support Jupiter in delivering its wider business strategy and transformational initiatives. The Change Team, (which was previously part of Technology), is part of this function, and sits alongside the Corporate Development function, reporting to the Chief Strategy and Transformation Officer. The Change team will deliver an ambitious and transformational book of work to achieve Jupiter's strategic goals. The growth of the Change team, and the creation of this Project Manager role, reflects the increased size and scale of Jupiter's change appetite as we embark on a multi-year transformational change agenda that will deliver strategic initiatives across the entire firm. This role offers high exposure and requires close collaboration with senior stakeholders across the business. It will require building strong collaborative and cross-functional relationships across many areas of the firm. The role holder will undertake their responsibilities in a way that aligns with our cultural pillars - our clients come first, our value is in our people, we succeed together, we strive to challenge ourselves. Key Responsibilities Project Manage all aspects of the end-to-end project delivery Coordinate requirement gathering and propose a clear definition of the scope and business value of your project. Take responsibility to ensure all interested parties have a transparent and consistent view of what your project will deliver. Identify logical grouping, sequencing, and delivery approach of key milestones. Propose a delivery framework and resource profile to support this. Quantify the business benefit/rationale of your project and design a metric(s) to report the delivery value of the project throughout its duration. As part of your project design, identify operational BAU impacts of your project, and propose solutions on how these will be managed post-delivery. Maintain up to date transparent tracking of your project, incl risk/issue information, that can be extracted on an ad-hoc basis and will provide a real time snapshot of your project status. Design roadmaps and implementation plans including organisational cross dependencies. Tailoring the roadmap so it can be used for both detailed working groups, and senior management audiences. Manage/chair/lead the Steering/Working/Project groups/committees and/or projects, including assisting with the production of related project documentation. Be ready to quickly provide succinct options and recommendations to senior stakeholders when delivery risks arise. Identify and implement potential solutions, systems, tools, processes, and frameworks to improve the ongoing optimisation of the Change Team's Operating model. Robustly manage project financials including initial estimate, budgets, and forecasts. Be aware of the industry and regulatory landscape. Research and provide insights as to how similar projects/problems are being tackled in the market. Consider and demonstrate these insights when designing your project approach and timelines. Continually improve how we work, consider the lessons of the last project, and how we can adapt the way we deliver change to maximise outcomes for our clients and stakeholders. Proactively manage strong working relationships to enable nimble delivery of projects Build strong partnerships between business functions and the Change team, across both London based colleagues, as well as overseas. Manage external suppliers/vendors who are engaged on your project, manage the work that they deliver in line with the statement of work. Partner closely with the Technical Delivery Team to identify the technical requirements of your project, understand their development and test timelines, and manage accordingly within your project plan. Work closely with your Change team colleagues, share best practices and be aware of challenges across the wider portfolio of change. Show an interest in the other Project Mangers challenges and capacity issues, working as a team to collectively support. Identify all relevant stakeholders within the remit of your project, design an appropriate comms and engagement strategy appreciating the needs and detail will differ across the group. Form close collaboration with your project sponsor, proposing an efficient governance model that will provide the right level of oversight whilst being conscious of stakeholder's time and availability. Build close relationships with the SMEs and working group members who will support the delivery of your project. Build trust and understand the wider and competing work priorities of this group to foresee delivery risks and plan accordingly. Take a pragmatic risk-based approach to the project artefacts, whilst meeting Jupiter's project delivery framework standards, further assess what items will require ratification and decision. Design the most effective way of proposing recommendations and documenting outcomes for future reference or audit. Desired Skills / Experience At least 10+ years' experience in a combination of PM and BA roles in financial services Familiarity with the Asset Management industry, client trends, competitor landscape, regulatory and operational frameworks Experience in delivering large scale programs of work. Experience in project initiation including business case definition, set up, structure and right fit governance. Experience in developing complex cross functional road maps and implementation plans, with the ability to identify, track and manage dependencies from multiple sources. Ability to multi-task and deliver more than one single initiative at a time. P revious Business Analysis experience to support requirement gathering and post implementation review, and gathering MI to support benefit realisation Experience of working to inflexible and regulatory timeframes. Fluency in core technology and data concepts and underpinnings, such as data structure and data quality. Knowledge of regulatory landscape. Knowledge of programming languages is a plus. A commitment to become cognizant of Jupiter's technical architecture and corporate structure is required. Strong understanding of equity, fixed income, and alternative investments. Experience of a consultancy background, or a demonstrable ability to show that you can quickly move from project to project and "hit the ground running", is a plus. Personal Skills and Qualities: Excellent verbal and written communication skills with an aptitude for presenting - tailoring the message based on nature of client and size of audience. Results-orientated - able to self-manage to deliver tasks with high attention to detail. Partnership focused - able to understand and connect with various stakeholders across the Company whilst also providing constructive challenges. Leadership - can galvanize a team, create momentum, and maintain energy. Resilient - able to cope in a fast moving and challenging environment. Organised - capable of working to deadlines and multi-tasking. Persuasive - demonstrating credibility through knowledge. Perceptive - able to understand perspectives/requirements of investors, sales and clients. Team player - helping to build out knowledge, share experience and dependencies with the wider business and Change team Technology proficient - experienced in using various systems, applications, software. Additional Role Details This role is subject to the Conduct Rules set by the FCA. Don't meet every requirement . click apply for full job details
Jul 04, 2025
Full time
Project Manager / Business Analyst page is loaded Project Manager / Business Analyst Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id JR409 The Value of Active Minds About Jupiter Jupiter is one of the UK's leading investment management companies with over 500 employees and £51.3billion worth of assets under management (as at 30th June 2024). Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC. The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground's Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings. We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home. This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance. Background This is an exciting time to join the Change team at Jupiter. The Strategy & Transformation Department has recently been created to support Jupiter in delivering its wider business strategy and transformational initiatives. The Change Team, (which was previously part of Technology), is part of this function, and sits alongside the Corporate Development function, reporting to the Chief Strategy and Transformation Officer. The Change team will deliver an ambitious and transformational book of work to achieve Jupiter's strategic goals. The growth of the Change team, and the creation of this Project Manager role, reflects the increased size and scale of Jupiter's change appetite as we embark on a multi-year transformational change agenda that will deliver strategic initiatives across the entire firm. This role offers high exposure and requires close collaboration with senior stakeholders across the business. It will require building strong collaborative and cross-functional relationships across many areas of the firm. The role holder will undertake their responsibilities in a way that aligns with our cultural pillars - our clients come first, our value is in our people, we succeed together, we strive to challenge ourselves. Key Responsibilities Project Manage all aspects of the end-to-end project delivery Coordinate requirement gathering and propose a clear definition of the scope and business value of your project. Take responsibility to ensure all interested parties have a transparent and consistent view of what your project will deliver. Identify logical grouping, sequencing, and delivery approach of key milestones. Propose a delivery framework and resource profile to support this. Quantify the business benefit/rationale of your project and design a metric(s) to report the delivery value of the project throughout its duration. As part of your project design, identify operational BAU impacts of your project, and propose solutions on how these will be managed post-delivery. Maintain up to date transparent tracking of your project, incl risk/issue information, that can be extracted on an ad-hoc basis and will provide a real time snapshot of your project status. Design roadmaps and implementation plans including organisational cross dependencies. Tailoring the roadmap so it can be used for both detailed working groups, and senior management audiences. Manage/chair/lead the Steering/Working/Project groups/committees and/or projects, including assisting with the production of related project documentation. Be ready to quickly provide succinct options and recommendations to senior stakeholders when delivery risks arise. Identify and implement potential solutions, systems, tools, processes, and frameworks to improve the ongoing optimisation of the Change Team's Operating model. Robustly manage project financials including initial estimate, budgets, and forecasts. Be aware of the industry and regulatory landscape. Research and provide insights as to how similar projects/problems are being tackled in the market. Consider and demonstrate these insights when designing your project approach and timelines. Continually improve how we work, consider the lessons of the last project, and how we can adapt the way we deliver change to maximise outcomes for our clients and stakeholders. Proactively manage strong working relationships to enable nimble delivery of projects Build strong partnerships between business functions and the Change team, across both London based colleagues, as well as overseas. Manage external suppliers/vendors who are engaged on your project, manage the work that they deliver in line with the statement of work. Partner closely with the Technical Delivery Team to identify the technical requirements of your project, understand their development and test timelines, and manage accordingly within your project plan. Work closely with your Change team colleagues, share best practices and be aware of challenges across the wider portfolio of change. Show an interest in the other Project Mangers challenges and capacity issues, working as a team to collectively support. Identify all relevant stakeholders within the remit of your project, design an appropriate comms and engagement strategy appreciating the needs and detail will differ across the group. Form close collaboration with your project sponsor, proposing an efficient governance model that will provide the right level of oversight whilst being conscious of stakeholder's time and availability. Build close relationships with the SMEs and working group members who will support the delivery of your project. Build trust and understand the wider and competing work priorities of this group to foresee delivery risks and plan accordingly. Take a pragmatic risk-based approach to the project artefacts, whilst meeting Jupiter's project delivery framework standards, further assess what items will require ratification and decision. Design the most effective way of proposing recommendations and documenting outcomes for future reference or audit. Desired Skills / Experience At least 10+ years' experience in a combination of PM and BA roles in financial services Familiarity with the Asset Management industry, client trends, competitor landscape, regulatory and operational frameworks Experience in delivering large scale programs of work. Experience in project initiation including business case definition, set up, structure and right fit governance. Experience in developing complex cross functional road maps and implementation plans, with the ability to identify, track and manage dependencies from multiple sources. Ability to multi-task and deliver more than one single initiative at a time. P revious Business Analysis experience to support requirement gathering and post implementation review, and gathering MI to support benefit realisation Experience of working to inflexible and regulatory timeframes. Fluency in core technology and data concepts and underpinnings, such as data structure and data quality. Knowledge of regulatory landscape. Knowledge of programming languages is a plus. A commitment to become cognizant of Jupiter's technical architecture and corporate structure is required. Strong understanding of equity, fixed income, and alternative investments. Experience of a consultancy background, or a demonstrable ability to show that you can quickly move from project to project and "hit the ground running", is a plus. Personal Skills and Qualities: Excellent verbal and written communication skills with an aptitude for presenting - tailoring the message based on nature of client and size of audience. Results-orientated - able to self-manage to deliver tasks with high attention to detail. Partnership focused - able to understand and connect with various stakeholders across the Company whilst also providing constructive challenges. Leadership - can galvanize a team, create momentum, and maintain energy. Resilient - able to cope in a fast moving and challenging environment. Organised - capable of working to deadlines and multi-tasking. Persuasive - demonstrating credibility through knowledge. Perceptive - able to understand perspectives/requirements of investors, sales and clients. Team player - helping to build out knowledge, share experience and dependencies with the wider business and Change team Technology proficient - experienced in using various systems, applications, software. Additional Role Details This role is subject to the Conduct Rules set by the FCA. Don't meet every requirement . click apply for full job details
Select how often (in days) to receive an alert: Global Senior Training Manager Department: COMMERCIAL RESOURCES City: London Location: GB INTRODUCTION JOB PURPOSE As Global Senior Training Manager at Burberry, you'lldefine and deliver a customer-centric, world-class training vision that supports our brand strategyand ensures consistent, high-impact learning across all regions.Leading both central and regional Retail Training teams, you will drive the seamless execution of strategic initiatives that elevate store performance, enhance the client experience, and support commercial growth. As a key influencer across the business, you will strengthen the link between training and retail, empowering store teams through best-in-class training programs, tools, and content. This Global Senior Training Manager role is offered on a full time, permanent basis and will be based in our Horseferry House, London office for 3/4 days per week. RESPONSIBILITIES Responsible for the end-to-end creation of all Retail Training & Engagement content, distilling complex information into digestible, inspiring, commercially focused training to elevate skills and drive performance Contribute to and execute Retail Training strategies aligned with company goals, partnering closely with the VP of Retail Excellence to ensure a consistent approach across the business Inspire and influence regional training and retail teams to maintain high standards of retail excellence, with a strong commercial focus and hands-on presence in the regions Acute commercial-awareness and in-depth knowledge of KPIs - ability to translate this into performance driving initiatives with lasting transformational change to positively impact the business Engage with regions to provide updates on performance of training programmes, identifying opportunities to improve retail KPIs and gain market share Set out a global retail training roadmap aligned with key commercial/business strategies. Manage budgets, vendor relationships, and ensure consistency across all training content in partnership with central teams Drive innovation through data analysis, competitor insights, and feedback to continuously optimise training programs. Leadership of the Retail Training team, from recruitment & onboarding to performance management & setting objectives. Manage end-to-end project lifecycles using effective tools and techniques. Proactively identify risks, resolve issues, and foster collaborative stakeholder relationships to ensure successful programme delivery PERSONAL PROFILE Experience of leading and managing a luxury training function Extensive experience in luxury retail training or service industry Experience and insight into project management and implementation of retail/training strategies Understanding of retail systems Experience to lead a team Experience in a commercial environment to drive training with a retail lens Global experience Microsoft Office literate Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Posting Notes: United Kingdom Not Applicable London COMMERCIAL RESOURCES CORPORATE - RETAIL TRAINING n/a Job Segment: Training, Data Analyst, Project Manager, Manager, Performance Management, Operations, Data, Technology, Management, Human Resources
Jul 03, 2025
Full time
Select how often (in days) to receive an alert: Global Senior Training Manager Department: COMMERCIAL RESOURCES City: London Location: GB INTRODUCTION JOB PURPOSE As Global Senior Training Manager at Burberry, you'lldefine and deliver a customer-centric, world-class training vision that supports our brand strategyand ensures consistent, high-impact learning across all regions.Leading both central and regional Retail Training teams, you will drive the seamless execution of strategic initiatives that elevate store performance, enhance the client experience, and support commercial growth. As a key influencer across the business, you will strengthen the link between training and retail, empowering store teams through best-in-class training programs, tools, and content. This Global Senior Training Manager role is offered on a full time, permanent basis and will be based in our Horseferry House, London office for 3/4 days per week. RESPONSIBILITIES Responsible for the end-to-end creation of all Retail Training & Engagement content, distilling complex information into digestible, inspiring, commercially focused training to elevate skills and drive performance Contribute to and execute Retail Training strategies aligned with company goals, partnering closely with the VP of Retail Excellence to ensure a consistent approach across the business Inspire and influence regional training and retail teams to maintain high standards of retail excellence, with a strong commercial focus and hands-on presence in the regions Acute commercial-awareness and in-depth knowledge of KPIs - ability to translate this into performance driving initiatives with lasting transformational change to positively impact the business Engage with regions to provide updates on performance of training programmes, identifying opportunities to improve retail KPIs and gain market share Set out a global retail training roadmap aligned with key commercial/business strategies. Manage budgets, vendor relationships, and ensure consistency across all training content in partnership with central teams Drive innovation through data analysis, competitor insights, and feedback to continuously optimise training programs. Leadership of the Retail Training team, from recruitment & onboarding to performance management & setting objectives. Manage end-to-end project lifecycles using effective tools and techniques. Proactively identify risks, resolve issues, and foster collaborative stakeholder relationships to ensure successful programme delivery PERSONAL PROFILE Experience of leading and managing a luxury training function Extensive experience in luxury retail training or service industry Experience and insight into project management and implementation of retail/training strategies Understanding of retail systems Experience to lead a team Experience in a commercial environment to drive training with a retail lens Global experience Microsoft Office literate Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Posting Notes: United Kingdom Not Applicable London COMMERCIAL RESOURCES CORPORATE - RETAIL TRAINING n/a Job Segment: Training, Data Analyst, Project Manager, Manager, Performance Management, Operations, Data, Technology, Management, Human Resources
Based in London, Milton Keynes, Birmingham or Wilmslow Job title: Change & Operational Readiness Manager Location: London, Milton Keynes, Birmingham or Wilmslow Closing date: 31 July 2025 Job Summary At Gatehouse Bank, we're growing fast. We're a Shariah-compliant challenger bank with a clear purpose: to offer ethical, transparent financial products that make a real difference to our customers. As we scale up, we need brilliant people to help us manage change in a way that's smart, structured, and ready for anything. That's where you come in. We're looking for a Change & Operational Readiness Manager to join our growing Operations team. You'll be the bridge between strategic change and day-to-day business readiness making sure we land change well, with minimal disruption and maximum impact. Please note - the position is office based with a Hybrid Working policy with flexibility to work from home up to 3 days a week. Key responsibilities You'll work closely with teams across the Bank - Operations, Technology, Transformation, and more - to make sure change isn't just delivered, but delivered well. Your job is to get under the skin of what's changing, understand the risks and opportunities, and make sure we're fully prepared. Some of the things you'll be doing: Leading the operational response to change projects, making sure we're ready for go-live and beyond. Designing clear, practical Operational Readiness Plans that help teams adapt quickly and confidently. Shaping change demand from the business and aligning it to wider strategic priorities. Supporting end-to-end delivery from early planning and workshops through to testing and benefit tracking. Getting stuck into UAT - defining, coordinating, and making sure results are acted on. Acting as a hands-on lead for smaller changes that don't need tech development. You'll play Business Analyst, SME, and Project Manager all at once. Creating useful, insightful reporting that gives leaders a clear picture of what's changing across Home Finance Operations. Collaborating with the Head of Operational Change across the broader change portfolio. Skills required You don't need to have done this exact role before, but you should be confident operating in change-heavy, regulated environments. You're someone who sees things through, spots what others might miss, and communicates clearly under pressure. Here's what helps: Experience in financial services - especially in mortgages, operations, or regulated change. A solid understanding of operational areas like Customer Service, Collections, or Underwriting. Strong change management experience, you know what makes a project succeed or fail. Comfortable with UAT planning, benefit realisation, and the business side of delivery. Able to build strong relationships, influence people at all levels, and challenge where needed. Excellent communication and presentation skills. Confident with technology and comfortable working across multiple priorities. About us Founded in 2007, Gatehouse Bank is one of the UK's fastest-growing Islamic banks, with offices in London, Milton Keynes, Birmingham and Wilmslow. We offer savings products and real estate finance for individuals and businesses, and we do things differently: our ethical, Shariah compliant model is built around fairness, transparency, and shared risk. We call it balanced banking. We offer a competitive salary and benefits package that includes: 25 days holiday (plus bank holidays) - increasing with service Private medical insurance and dental cover Life assurance and income protection Employee referral bonus A collaborative, down-to-earth working culture Gatehouse Bank is an equal opportunities employer and positively encourages applications from people of all backgrounds and walks of life. Please be advised that we have an appointed recruitment partner, The Curve Group, to manage our recruitment process and give candidates the best possible experience in pursuing a career with Gatehouse Bank. The personal details you have shared with us may be processed by The Curve Group on behalf of Gatehouse Bank. Full details of their Privacy Policy can be viewed here . Milton Keynes Job SummaryThe purpose of this role is to be responsible for the day-to-day handling of customers who are having difficulties paying their Read more and apply
Jul 03, 2025
Full time
Based in London, Milton Keynes, Birmingham or Wilmslow Job title: Change & Operational Readiness Manager Location: London, Milton Keynes, Birmingham or Wilmslow Closing date: 31 July 2025 Job Summary At Gatehouse Bank, we're growing fast. We're a Shariah-compliant challenger bank with a clear purpose: to offer ethical, transparent financial products that make a real difference to our customers. As we scale up, we need brilliant people to help us manage change in a way that's smart, structured, and ready for anything. That's where you come in. We're looking for a Change & Operational Readiness Manager to join our growing Operations team. You'll be the bridge between strategic change and day-to-day business readiness making sure we land change well, with minimal disruption and maximum impact. Please note - the position is office based with a Hybrid Working policy with flexibility to work from home up to 3 days a week. Key responsibilities You'll work closely with teams across the Bank - Operations, Technology, Transformation, and more - to make sure change isn't just delivered, but delivered well. Your job is to get under the skin of what's changing, understand the risks and opportunities, and make sure we're fully prepared. Some of the things you'll be doing: Leading the operational response to change projects, making sure we're ready for go-live and beyond. Designing clear, practical Operational Readiness Plans that help teams adapt quickly and confidently. Shaping change demand from the business and aligning it to wider strategic priorities. Supporting end-to-end delivery from early planning and workshops through to testing and benefit tracking. Getting stuck into UAT - defining, coordinating, and making sure results are acted on. Acting as a hands-on lead for smaller changes that don't need tech development. You'll play Business Analyst, SME, and Project Manager all at once. Creating useful, insightful reporting that gives leaders a clear picture of what's changing across Home Finance Operations. Collaborating with the Head of Operational Change across the broader change portfolio. Skills required You don't need to have done this exact role before, but you should be confident operating in change-heavy, regulated environments. You're someone who sees things through, spots what others might miss, and communicates clearly under pressure. Here's what helps: Experience in financial services - especially in mortgages, operations, or regulated change. A solid understanding of operational areas like Customer Service, Collections, or Underwriting. Strong change management experience, you know what makes a project succeed or fail. Comfortable with UAT planning, benefit realisation, and the business side of delivery. Able to build strong relationships, influence people at all levels, and challenge where needed. Excellent communication and presentation skills. Confident with technology and comfortable working across multiple priorities. About us Founded in 2007, Gatehouse Bank is one of the UK's fastest-growing Islamic banks, with offices in London, Milton Keynes, Birmingham and Wilmslow. We offer savings products and real estate finance for individuals and businesses, and we do things differently: our ethical, Shariah compliant model is built around fairness, transparency, and shared risk. We call it balanced banking. We offer a competitive salary and benefits package that includes: 25 days holiday (plus bank holidays) - increasing with service Private medical insurance and dental cover Life assurance and income protection Employee referral bonus A collaborative, down-to-earth working culture Gatehouse Bank is an equal opportunities employer and positively encourages applications from people of all backgrounds and walks of life. Please be advised that we have an appointed recruitment partner, The Curve Group, to manage our recruitment process and give candidates the best possible experience in pursuing a career with Gatehouse Bank. The personal details you have shared with us may be processed by The Curve Group on behalf of Gatehouse Bank. Full details of their Privacy Policy can be viewed here . Milton Keynes Job SummaryThe purpose of this role is to be responsible for the day-to-day handling of customers who are having difficulties paying their Read more and apply
Based in London, Milton Keynes, Birmingham or Wilmslow Job title: Change & Operational Readiness Manager Location: London, Milton Keynes, Birmingham or Wilmslow Closing date: 31 July 2025 Job Summary At Gatehouse Bank, we're growing fast. We're a Shariah-compliant challenger bank with a clear purpose: to offer ethical, transparent financial products that make a real difference to our customers. As we scale up, we need brilliant people to help us manage change in a way that's smart, structured, and ready for anything. That's where you come in. We're looking for a Change & Operational Readiness Manager to join our growing Operations team. You'll be the bridge between strategic change and day-to-day business readiness making sure we land change well, with minimal disruption and maximum impact. Please note - the position is office based with a Hybrid Working policy with flexibility to work from home up to 3 days a week. Key responsibilities You'll work closely with teams across the Bank - Operations, Technology, Transformation, and more - to make sure change isn't just delivered, but delivered well. Your job is to get under the skin of what's changing, understand the risks and opportunities, and make sure we're fully prepared. Some of the things you'll be doing: Leading the operational response to change projects, making sure we're ready for go-live and beyond. Designing clear, practical Operational Readiness Plans that help teams adapt quickly and confidently. Shaping change demand from the business and aligning it to wider strategic priorities. Supporting end-to-end delivery from early planning and workshops through to testing and benefit tracking. Getting stuck into UAT - defining, coordinating, and making sure results are acted on. Acting as a hands-on lead for smaller changes that don't need tech development. You'll play Business Analyst, SME, and Project Manager all at once. Creating useful, insightful reporting that gives leaders a clear picture of what's changing across Home Finance Operations. Collaborating with the Head of Operational Change across the broader change portfolio. Skills required You don't need to have done this exact role before, but you should be confident operating in change-heavy, regulated environments. You're someone who sees things through, spots what others might miss, and communicates clearly under pressure. Here's what helps: Experience in financial services - especially in mortgages, operations, or regulated change. A solid understanding of operational areas like Customer Service, Collections, or Underwriting. Strong change management experience, you know what makes a project succeed or fail. Comfortable with UAT planning, benefit realisation, and the business side of delivery. Able to build strong relationships, influence people at all levels, and challenge where needed. Excellent communication and presentation skills. Confident with technology and comfortable working across multiple priorities. About us Founded in 2007, Gatehouse Bank is one of the UK's fastest-growing Islamic banks, with offices in London, Milton Keynes, Birmingham and Wilmslow. We offer savings products and real estate finance for individuals and businesses, and we do things differently: our ethical, Shariah compliant model is built around fairness, transparency, and shared risk. We call it balanced banking. We offer a competitive salary and benefits package that includes: 25 days holiday (plus bank holidays) - increasing with service Private medical insurance and dental cover Life assurance and income protection Employee referral bonus A collaborative, down-to-earth working culture Gatehouse Bank is an equal opportunities employer and positively encourages applications from people of all backgrounds and walks of life. Please be advised that we have an appointed recruitment partner, The Curve Group, to manage our recruitment process and give candidates the best possible experience in pursuing a career with Gatehouse Bank. The personal details you have shared with us may be processed by The Curve Group on behalf of Gatehouse Bank. Full details of their Privacy Policy can be viewed here . Milton Keynes Job SummaryThe purpose of this role is to be responsible for the day-to-day handling of customers who are having difficulties paying their Read more and apply
Jul 03, 2025
Full time
Based in London, Milton Keynes, Birmingham or Wilmslow Job title: Change & Operational Readiness Manager Location: London, Milton Keynes, Birmingham or Wilmslow Closing date: 31 July 2025 Job Summary At Gatehouse Bank, we're growing fast. We're a Shariah-compliant challenger bank with a clear purpose: to offer ethical, transparent financial products that make a real difference to our customers. As we scale up, we need brilliant people to help us manage change in a way that's smart, structured, and ready for anything. That's where you come in. We're looking for a Change & Operational Readiness Manager to join our growing Operations team. You'll be the bridge between strategic change and day-to-day business readiness making sure we land change well, with minimal disruption and maximum impact. Please note - the position is office based with a Hybrid Working policy with flexibility to work from home up to 3 days a week. Key responsibilities You'll work closely with teams across the Bank - Operations, Technology, Transformation, and more - to make sure change isn't just delivered, but delivered well. Your job is to get under the skin of what's changing, understand the risks and opportunities, and make sure we're fully prepared. Some of the things you'll be doing: Leading the operational response to change projects, making sure we're ready for go-live and beyond. Designing clear, practical Operational Readiness Plans that help teams adapt quickly and confidently. Shaping change demand from the business and aligning it to wider strategic priorities. Supporting end-to-end delivery from early planning and workshops through to testing and benefit tracking. Getting stuck into UAT - defining, coordinating, and making sure results are acted on. Acting as a hands-on lead for smaller changes that don't need tech development. You'll play Business Analyst, SME, and Project Manager all at once. Creating useful, insightful reporting that gives leaders a clear picture of what's changing across Home Finance Operations. Collaborating with the Head of Operational Change across the broader change portfolio. Skills required You don't need to have done this exact role before, but you should be confident operating in change-heavy, regulated environments. You're someone who sees things through, spots what others might miss, and communicates clearly under pressure. Here's what helps: Experience in financial services - especially in mortgages, operations, or regulated change. A solid understanding of operational areas like Customer Service, Collections, or Underwriting. Strong change management experience, you know what makes a project succeed or fail. Comfortable with UAT planning, benefit realisation, and the business side of delivery. Able to build strong relationships, influence people at all levels, and challenge where needed. Excellent communication and presentation skills. Confident with technology and comfortable working across multiple priorities. About us Founded in 2007, Gatehouse Bank is one of the UK's fastest-growing Islamic banks, with offices in London, Milton Keynes, Birmingham and Wilmslow. We offer savings products and real estate finance for individuals and businesses, and we do things differently: our ethical, Shariah compliant model is built around fairness, transparency, and shared risk. We call it balanced banking. We offer a competitive salary and benefits package that includes: 25 days holiday (plus bank holidays) - increasing with service Private medical insurance and dental cover Life assurance and income protection Employee referral bonus A collaborative, down-to-earth working culture Gatehouse Bank is an equal opportunities employer and positively encourages applications from people of all backgrounds and walks of life. Please be advised that we have an appointed recruitment partner, The Curve Group, to manage our recruitment process and give candidates the best possible experience in pursuing a career with Gatehouse Bank. The personal details you have shared with us may be processed by The Curve Group on behalf of Gatehouse Bank. Full details of their Privacy Policy can be viewed here . Milton Keynes Job SummaryThe purpose of this role is to be responsible for the day-to-day handling of customers who are having difficulties paying their Read more and apply
