Job Type: Apprenticeship Location: Bradford Hours: 40 hours per week Apprenticeship wage & Benefits At Hayley Dexis we ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. We are entering an exciting period of growth and our 1300 people, doing things the Hayley Way along with industry leading customer service are central to our success. We re excited to offer a brilliant opportunity for a Customer Service Apprentice working within a busy and supportive branch environment. About the role: As a Customer Service Apprentice, you ll gain hands on experience across key areas of the branch, building the skills needed to deliver excellent service to our customers. You will rotate through: Trade Counter supporting and serving customers face to face Internal Sales / Office handling calls, emails, and customer enquiries Warehouse Operations understanding stock, order fulfilment, and logistics This well rounded approach ensures you develop a strong understanding of both our products and how we support customers from enquiry through to delivery. You ll learn how to: Communicate confidently with customers and colleagues Handle enquiries, orders and problem solving effectively Use internal systems and processes Deliver a high standard of customer service in a fast paced environment Following successful completion, there may be the opportunity to progress into a Customer Service or Internal Sales role. About the Apprenticeship Apprenticeship in Customer Service (Level 2 or 3 depending on experience) Duration: typically, months Study and coursework completed during working hours Regular support from a training provider and your manager What we re looking for in our Apprentice: A genuine interest in customer service and building a career Enthusiastic, motivated and willing to learn Good communication skills (verbal and written) GCSEs (or equivalent) in English and Maths Basic IT skills (including Microsoft Office) Strong attention to detail and logical thinking Well presented and professional approach Able to travel to and work locally No prior experience is required just the right attitude and commitment to learning. What you ll get in return: Apprenticeship salary of £16,640 From 23 days annual leave (plus public/bank holidays) Uniform and PPE provided Training and development provided through our own Hayley Academy What to expect from our recruitment process: Initial screening Microsoft Teams interview with our Early Careers team Face to face interview Decision outcome We ll close this role on Sunday 12 July, but may do so earlier if we receive strong interest so don t miss out.
Sep 23, 2026
Full time
Job Type: Apprenticeship Location: Bradford Hours: 40 hours per week Apprenticeship wage & Benefits At Hayley Dexis we ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. We are entering an exciting period of growth and our 1300 people, doing things the Hayley Way along with industry leading customer service are central to our success. We re excited to offer a brilliant opportunity for a Customer Service Apprentice working within a busy and supportive branch environment. About the role: As a Customer Service Apprentice, you ll gain hands on experience across key areas of the branch, building the skills needed to deliver excellent service to our customers. You will rotate through: Trade Counter supporting and serving customers face to face Internal Sales / Office handling calls, emails, and customer enquiries Warehouse Operations understanding stock, order fulfilment, and logistics This well rounded approach ensures you develop a strong understanding of both our products and how we support customers from enquiry through to delivery. You ll learn how to: Communicate confidently with customers and colleagues Handle enquiries, orders and problem solving effectively Use internal systems and processes Deliver a high standard of customer service in a fast paced environment Following successful completion, there may be the opportunity to progress into a Customer Service or Internal Sales role. About the Apprenticeship Apprenticeship in Customer Service (Level 2 or 3 depending on experience) Duration: typically, months Study and coursework completed during working hours Regular support from a training provider and your manager What we re looking for in our Apprentice: A genuine interest in customer service and building a career Enthusiastic, motivated and willing to learn Good communication skills (verbal and written) GCSEs (or equivalent) in English and Maths Basic IT skills (including Microsoft Office) Strong attention to detail and logical thinking Well presented and professional approach Able to travel to and work locally No prior experience is required just the right attitude and commitment to learning. What you ll get in return: Apprenticeship salary of £16,640 From 23 days annual leave (plus public/bank holidays) Uniform and PPE provided Training and development provided through our own Hayley Academy What to expect from our recruitment process: Initial screening Microsoft Teams interview with our Early Careers team Face to face interview Decision outcome We ll close this role on Sunday 12 July, but may do so earlier if we receive strong interest so don t miss out.
Product Manager Full time - 5 days/35 hours per week Exciting opportunity for an experienced Product Manager, or an aspiring Product Owner ready for the next step, to join a fast-paced high growth PE backed global software provider and help shape the direction of our investigation software within the Product team. Our Altia By being a trusted technology partner, we empower the government, public and private sector with actionable intelligence solutions to combat increasingly complex crimes. Specialising in crime reduction, we help make the world a safer place. Initially based in the UK, Altia has grown significantly in recent years through expansion of international operations. We currently have a team of around 90 employees, supporting a wide variety of clients globally. Our clients include law enforcement agencies, government departments and agencies, regulatory & tax authorities, and private sector customers - who all trust and rely on our investigation software to help them deliver targeted results. Our solutions significantly save time on investigations and reduce costs in areas such as criminal and civil investigations, fraud and financial investigation, incident and investigation management and a variety of covert fields. Our experienced team is dedicated to providing our clients with the support and care they need, ensuring they are able to get the most from our ever-evolving specialist investigation software solutions. The role of Product Manager will be based at our Nottingham office and you will be reporting to the Director of Product. Whilst we operate a hybrid working policy, you will be expected to attend the office on a regular basis following completion of your induction and training. This is a product role with an unusual design constraint: what we build gets tested in court. Our customers' work is picked apart by defence teams and inspectorates, which means ours has to stand up too. It is demanding, and it is the best design constraint we know - it makes the thinking sharper, the evidence better, and the product more defensible. We are looking for a career product person: genuinely close to customers, with the commercial instinct to tell what matters now from what matters next, and the judgement to decide which problem to solve first. Our business is still growing and now is an exciting time to join our friendly and self-motivated team! At Altia we have a common mission and vision that underpins all that we do. We act with honesty, integrity, and mutual respect towards our customers and one another, working as one team. Our commitment to this is showcased through our achievement of the globally recognised Great Place to Work certification for the second year running. We embrace challenge in order to ensure the most innovative and relevant solutions are developed, always with the end customer in mind. Please note that the successful candidate will be required to be security vetted. For this reason, you must have been in UK residence for 3 continuous years prior to employment and provide proof of address for the previous 5 years. If you do not fit this criteria and also know that there may be anything hindering you from being vetted successfully, then you will not pass initial screening as security vetting is required by every Altia employee. The Role Drafting documentation has never been faster. It still has to be done, done well, and done differently, now that agentic AI sits inside the delivery lifecycle. What has not become easier is the judgement underneath it - knowing which customer problem matters most, what to build first, and what will still matter in three years. That judgement is what this role is for. You will have exposure across the whole Altia portfolio - case and intelligence management, financial investigation, open-source intelligence, and critical incident management - working closely with the Product Managers and Product Owners already here. Your focus will settle on a defined area of that portfolio, designing capabilities and AI skills around how investigators actually work, finding the differentiators, validating them with the market, and building on the agentic AI work already well underway. Our customers are law enforcement agencies, regulators, government departments and financial crime teams in the UK and internationally. Because their work is scrutinised, ours has to be defensible. Our approach is human-led and AI-accelerated: everything we build must be capable of being explained, evidenced and stood behind. This is a dual-horizon role. You will keep the depth needed to make good product decisions alongside delivery teams, while lifting your focus toward market differentiation, customer discovery and commercial impact. You will report to the Director of Product and operate with a high degree of autonomy. Key Responsibilities: Customer discovery and insight. Lead structured discovery - interviews, research, workshops and customer advisory groups - and stay genuinely close to the people who use our software. Define user segments, personas and end-to-end journeys, and identify the moments that matter most. Product strategy and roadmap. Shape the long-term vision for your products alongside the Director of Product, own the near-term roadmap, and make and defend prioritisation decisions that balance customer value, commercial impact and delivery feasibility. Market intelligence and differentiation. Maintain a current, actionable view of the competitive landscape. Identify whitespace, emerging trends and threats, and translate them into strategic recommendations. Articulate why our products win now and why they will still win in three years. Commercial impact. Treat commercial outcomes as a first-class product concern. Understand the levers - upsell potential, churn risk, licence utilisation - and make sure product decisions contribute to revenue growth, retention and expansion of ARR. Agentic AI in the product and in the process. Design AI capabilities and skills around real investigative workflows, holding the line on transparency and defensibility. Help evolve our product artefacts and ways of working now that agentic AI sits inside the development lifecycle. Go-to-market and positioning. Partner with Sales, Marketing and Altia Solutions on value propositions, positioning, launches, tenders and competitive responses, and contribute to pricing and packaging decisions informed by market and customer insight. Product planning and feature design. Lead requirements definition, produce clear and well-scoped user stories with robust acceptance criteria, define MVPs and release candidates, and resolve scope questions quickly during delivery. Delivery team collaboration. Keep delivery teams supplied with a well-prepared, clearly prioritised backlog and agreed sprint goals, validate what is built against what was specified, and act as the point of escalation for product decisions during a sprint. Product expertise and enablement. Act as an internal authority on your products, resolve complex questions from Sales, Support and customers, and work with Support to turn recurring issues into strategic solutions rather than tactical workarounds. What you can bring to the role: A career in product management, with evidence of owning a roadmap and influencing strategic decisions - or experience as a Product Owner or Business Analyst who is ready for the step up. Genuine closeness to customers. You seek them out, run your own research, and form your own view rather than relying on second-hand accounts. Commercial instinct - a feel for what impacts revenue now and what positions the product for what comes next. Judgement under ambiguity. The ability to decide which problem matters most and what to build first, and to explain and defend those decisions to customers, colleagues and the board. The confidence to ask the awkward questions early - of customers, of colleagues, and of your own assumptions. Comfort working with agentic AI as part of both the product and the process, with a clear-eyed view of where it helps, where it needs a human in the loop, and where it must never be relied on unsupervised. The ability to synthesise market data, customer insight and usage analytics into clear, evidence-based strategic narratives. Excellent communication and stakeholder management skills, able to influence across commercial, technical and operational teams. Experience working in or alongside agile delivery teams, with a clear understanding of backlog management and requirements definition. An interest in - or experience of - regulated, evidential or investigative environments where what you build has to withstand external scrutiny; for example policing, law enforcement, regulatory bodies, financial crime, insolvency, defence or national security. Desirable rather than essential: we will teach the domain to the right product person. Product Owner or Product Manager certification (e.g. CSPO, PSPO), or the willingness to pursue one. Be comfortable with continuous improvement plans and ready to embrace change. What we can offer you: Salary Range: Competitive Contributory Auto-Enrolment Pension Scheme Company Life Assurance Scheme Company Sick Pay & Income Protection Scheme Private Health & Dental Insurance (optional) Enhanced holiday entitlement of 30 days per year plus bank holidays Access to well-being support, including our Employee Engagement Programme Volunteering Scheme/time off policy . click apply for full job details
Sep 23, 2026
Full time
Product Manager Full time - 5 days/35 hours per week Exciting opportunity for an experienced Product Manager, or an aspiring Product Owner ready for the next step, to join a fast-paced high growth PE backed global software provider and help shape the direction of our investigation software within the Product team. Our Altia By being a trusted technology partner, we empower the government, public and private sector with actionable intelligence solutions to combat increasingly complex crimes. Specialising in crime reduction, we help make the world a safer place. Initially based in the UK, Altia has grown significantly in recent years through expansion of international operations. We currently have a team of around 90 employees, supporting a wide variety of clients globally. Our clients include law enforcement agencies, government departments and agencies, regulatory & tax authorities, and private sector customers - who all trust and rely on our investigation software to help them deliver targeted results. Our solutions significantly save time on investigations and reduce costs in areas such as criminal and civil investigations, fraud and financial investigation, incident and investigation management and a variety of covert fields. Our experienced team is dedicated to providing our clients with the support and care they need, ensuring they are able to get the most from our ever-evolving specialist investigation software solutions. The role of Product Manager will be based at our Nottingham office and you will be reporting to the Director of Product. Whilst we operate a hybrid working policy, you will be expected to attend the office on a regular basis following completion of your induction and training. This is a product role with an unusual design constraint: what we build gets tested in court. Our customers' work is picked apart by defence teams and inspectorates, which means ours has to stand up too. It is demanding, and it is the best design constraint we know - it makes the thinking sharper, the evidence better, and the product more defensible. We are looking for a career product person: genuinely close to customers, with the commercial instinct to tell what matters now from what matters next, and the judgement to decide which problem to solve first. Our business is still growing and now is an exciting time to join our friendly and self-motivated team! At Altia we have a common mission and vision that underpins all that we do. We act with honesty, integrity, and mutual respect towards our customers and one another, working as one team. Our commitment to this is showcased through our achievement of the globally recognised Great Place to Work certification for the second year running. We embrace challenge in order to ensure the most innovative and relevant solutions are developed, always with the end customer in mind. Please note that the successful candidate will be required to be security vetted. For this reason, you must have been in UK residence for 3 continuous years prior to employment and provide proof of address for the previous 5 years. If you do not fit this criteria and also know that there may be anything hindering you from being vetted successfully, then you will not pass initial screening as security vetting is required by every Altia employee. The Role Drafting documentation has never been faster. It still has to be done, done well, and done differently, now that agentic AI sits inside the delivery lifecycle. What has not become easier is the judgement underneath it - knowing which customer problem matters most, what to build first, and what will still matter in three years. That judgement is what this role is for. You will have exposure across the whole Altia portfolio - case and intelligence management, financial investigation, open-source intelligence, and critical incident management - working closely with the Product Managers and Product Owners already here. Your focus will settle on a defined area of that portfolio, designing capabilities and AI skills around how investigators actually work, finding the differentiators, validating them with the market, and building on the agentic AI work already well underway. Our customers are law enforcement agencies, regulators, government departments and financial crime teams in the UK and internationally. Because their work is scrutinised, ours has to be defensible. Our approach is human-led and AI-accelerated: everything we build must be capable of being explained, evidenced and stood behind. This is a dual-horizon role. You will keep the depth needed to make good product decisions alongside delivery teams, while lifting your focus toward market differentiation, customer discovery and commercial impact. You will report to the Director of Product and operate with a high degree of autonomy. Key Responsibilities: Customer discovery and insight. Lead structured discovery - interviews, research, workshops and customer advisory groups - and stay genuinely close to the people who use our software. Define user segments, personas and end-to-end journeys, and identify the moments that matter most. Product strategy and roadmap. Shape the long-term vision for your products alongside the Director of Product, own the near-term roadmap, and make and defend prioritisation decisions that balance customer value, commercial impact and delivery feasibility. Market intelligence and differentiation. Maintain a current, actionable view of the competitive landscape. Identify whitespace, emerging trends and threats, and translate them into strategic recommendations. Articulate why our products win now and why they will still win in three years. Commercial impact. Treat commercial outcomes as a first-class product concern. Understand the levers - upsell potential, churn risk, licence utilisation - and make sure product decisions contribute to revenue growth, retention and expansion of ARR. Agentic AI in the product and in the process. Design AI capabilities and skills around real investigative workflows, holding the line on transparency and defensibility. Help evolve our product artefacts and ways of working now that agentic AI sits inside the development lifecycle. Go-to-market and positioning. Partner with Sales, Marketing and Altia Solutions on value propositions, positioning, launches, tenders and competitive responses, and contribute to pricing and packaging decisions informed by market and customer insight. Product planning and feature design. Lead requirements definition, produce clear and well-scoped user stories with robust acceptance criteria, define MVPs and release candidates, and resolve scope questions quickly during delivery. Delivery team collaboration. Keep delivery teams supplied with a well-prepared, clearly prioritised backlog and agreed sprint goals, validate what is built against what was specified, and act as the point of escalation for product decisions during a sprint. Product expertise and enablement. Act as an internal authority on your products, resolve complex questions from Sales, Support and customers, and work with Support to turn recurring issues into strategic solutions rather than tactical workarounds. What you can bring to the role: A career in product management, with evidence of owning a roadmap and influencing strategic decisions - or experience as a Product Owner or Business Analyst who is ready for the step up. Genuine closeness to customers. You seek them out, run your own research, and form your own view rather than relying on second-hand accounts. Commercial instinct - a feel for what impacts revenue now and what positions the product for what comes next. Judgement under ambiguity. The ability to decide which problem matters most and what to build first, and to explain and defend those decisions to customers, colleagues and the board. The confidence to ask the awkward questions early - of customers, of colleagues, and of your own assumptions. Comfort working with agentic AI as part of both the product and the process, with a clear-eyed view of where it helps, where it needs a human in the loop, and where it must never be relied on unsupervised. The ability to synthesise market data, customer insight and usage analytics into clear, evidence-based strategic narratives. Excellent communication and stakeholder management skills, able to influence across commercial, technical and operational teams. Experience working in or alongside agile delivery teams, with a clear understanding of backlog management and requirements definition. An interest in - or experience of - regulated, evidential or investigative environments where what you build has to withstand external scrutiny; for example policing, law enforcement, regulatory bodies, financial crime, insolvency, defence or national security. Desirable rather than essential: we will teach the domain to the right product person. Product Owner or Product Manager certification (e.g. CSPO, PSPO), or the willingness to pursue one. Be comfortable with continuous improvement plans and ready to embrace change. What we can offer you: Salary Range: Competitive Contributory Auto-Enrolment Pension Scheme Company Life Assurance Scheme Company Sick Pay & Income Protection Scheme Private Health & Dental Insurance (optional) Enhanced holiday entitlement of 30 days per year plus bank holidays Access to well-being support, including our Employee Engagement Programme Volunteering Scheme/time off policy . click apply for full job details
Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store Making sure that standards are brilliant come morning so we're ready to serve our customers People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00). What makes a great nightshift manager: Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and healthy environment for their team. Previous line management responsibilities in a fast-paced, operational environment. Resilience to deal with both the mental and physical demands of working nights. Provides brilliant customer service and coaches a team to do the same. Has previous experience delivering and monitoring KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and is comfortable doing this alone in the absence of more senior management. Puts inclusivity at the heart of everything they do. Essential Criteria: A track record of delivering brilliant customer service and coaching colleagues to do the same. Experience of leading a team in a fast-paced, customer-facing environment - you've motivated others, driven performance, and kept operations running smoothly. Operational leadership skills - you've taken responsibility for store operations in the absence of more senior managers. Demonstrated success in meeting or exceeding KPIs - whether it's sales, availability, customer satisfaction or colleague engagement, you've made a measurable impact. Has managed employee relations issues, including performance and absence management. Desirable - Has worked night shifts in a high-volume, operational environment - you've adapted to the physical and mental demands of overnight working and created a safe, supportive atmosphere for your team during out-of-hours trading. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Sep 23, 2026
Full time
Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store Making sure that standards are brilliant come morning so we're ready to serve our customers People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00). What makes a great nightshift manager: Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and healthy environment for their team. Previous line management responsibilities in a fast-paced, operational environment. Resilience to deal with both the mental and physical demands of working nights. Provides brilliant customer service and coaches a team to do the same. Has previous experience delivering and monitoring KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and is comfortable doing this alone in the absence of more senior management. Puts inclusivity at the heart of everything they do. Essential Criteria: A track record of delivering brilliant customer service and coaching colleagues to do the same. Experience of leading a team in a fast-paced, customer-facing environment - you've motivated others, driven performance, and kept operations running smoothly. Operational leadership skills - you've taken responsibility for store operations in the absence of more senior managers. Demonstrated success in meeting or exceeding KPIs - whether it's sales, availability, customer satisfaction or colleague engagement, you've made a measurable impact. Has managed employee relations issues, including performance and absence management. Desirable - Has worked night shifts in a high-volume, operational environment - you've adapted to the physical and mental demands of overnight working and created a safe, supportive atmosphere for your team during out-of-hours trading. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause. More About the Role: We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members. Previous experience in a sales and customer service environment would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond. There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager. In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding, swimming teaching & more. More About You: You will have the inherent ability to create personable and meaningful relationships with customers in a unique and relevant way. You will be able to multi-task and manage daily operational tasks with strong execution and confidence. Be an advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people. You will have the ability to use sales tools and techniques documented by Places Leisure membership management. Sales focused and target driven individual. You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest level of standards. Benefits We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Full Health & Fitness membership for you, a nominated adult and up to 4 juniors Discounts of up to 50% on activities, centre shop and cafes Extra perks including huge discounts and offers from shops, cinemas and much more.
Sep 23, 2026
Full time
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause. More About the Role: We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members. Previous experience in a sales and customer service environment would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond. There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager. In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding, swimming teaching & more. More About You: You will have the inherent ability to create personable and meaningful relationships with customers in a unique and relevant way. You will be able to multi-task and manage daily operational tasks with strong execution and confidence. Be an advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people. You will have the ability to use sales tools and techniques documented by Places Leisure membership management. Sales focused and target driven individual. You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest level of standards. Benefits We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Full Health & Fitness membership for you, a nominated adult and up to 4 juniors Discounts of up to 50% on activities, centre shop and cafes Extra perks including huge discounts and offers from shops, cinemas and much more.
Basic Salary £34,950 per annum plus Bonus Sports is the retail success of the last decade. Our unrivalled growth across the UK and Europe really sets us apart from the rest. We have no intention of slowing down and we have a mind-blowing continued expansion plan. Part of our success is owed to our dynamic, commercially driven, and passionate managers and with growth comes opportunity, so we are looking for an experienced Floor Manager to join our team. Job Description At Sports Direct we need our leaders to live and breathe our company values. Think without limits Think fast, fearlessly, and take the team with you. Own it and back yourself Own the basics, own your role, and own the results. Be relevant Relevant to our people, our partners, and the planet. We Want You To Bring Your Skill And Passion For Retail To Constantly Evolve How We Deliver For Our Customer; You'll Do This By Making a Positive Impact In The Following Areas Team Leadership & Management Lead and manage teams across floors in the store. Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently. Create an engaging working environment for colleagues. Providing on the spot feedback, and celebrating success Visual Merchandising You will support in delivering meticulous store presentation taking pride in implementing visual merchandising standards that align with the Sports Direct Brand Sales and Operations You will be fundamental in achieving results and going beyond set goals, driving store performance to its maximum potential across the floors. Lead the team to ensure they are efficient in always following best practice to support the delivery of commercial goals and brand knowledge. Your development We are committed to developing our people, to help you in reaching personal and commercial goals, we will support you via our people development offering. Colleagues have continuous support through our learning and development function where we offer a variety of career advancing opportunities beginning the journey with our Frasers induction and then continuous development is offered through a range of courses. Qualifications Your Profile: Your Profile Recent Manager experience Passion for retail and people Confident leader who can motivate and challenge others to deliver. Detail orientated. Ability to communicate at all levels. A desire and hunger to be the best. Promote the Sports Direct values and our culture to internal and external parties. Additional Information The Rewards: Basic Salary £34,950 per annum Monthly Quarterly and Bi-annual Bonuses Commission led bonuses across a wide range of products Monthly Group Rewards and Recognition Long Service awards Frasers 1200 Scheme We offer a wide range of Development Courses with National Qualifications 28 Days Holiday 40% Instore Uniform Discount Discounted Gym membership Group Wide 20% Discount across all Frasers Group brands
Sep 23, 2026
Full time
Basic Salary £34,950 per annum plus Bonus Sports is the retail success of the last decade. Our unrivalled growth across the UK and Europe really sets us apart from the rest. We have no intention of slowing down and we have a mind-blowing continued expansion plan. Part of our success is owed to our dynamic, commercially driven, and passionate managers and with growth comes opportunity, so we are looking for an experienced Floor Manager to join our team. Job Description At Sports Direct we need our leaders to live and breathe our company values. Think without limits Think fast, fearlessly, and take the team with you. Own it and back yourself Own the basics, own your role, and own the results. Be relevant Relevant to our people, our partners, and the planet. We Want You To Bring Your Skill And Passion For Retail To Constantly Evolve How We Deliver For Our Customer; You'll Do This By Making a Positive Impact In The Following Areas Team Leadership & Management Lead and manage teams across floors in the store. Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently. Create an engaging working environment for colleagues. Providing on the spot feedback, and celebrating success Visual Merchandising You will support in delivering meticulous store presentation taking pride in implementing visual merchandising standards that align with the Sports Direct Brand Sales and Operations You will be fundamental in achieving results and going beyond set goals, driving store performance to its maximum potential across the floors. Lead the team to ensure they are efficient in always following best practice to support the delivery of commercial goals and brand knowledge. Your development We are committed to developing our people, to help you in reaching personal and commercial goals, we will support you via our people development offering. Colleagues have continuous support through our learning and development function where we offer a variety of career advancing opportunities beginning the journey with our Frasers induction and then continuous development is offered through a range of courses. Qualifications Your Profile: Your Profile Recent Manager experience Passion for retail and people Confident leader who can motivate and challenge others to deliver. Detail orientated. Ability to communicate at all levels. A desire and hunger to be the best. Promote the Sports Direct values and our culture to internal and external parties. Additional Information The Rewards: Basic Salary £34,950 per annum Monthly Quarterly and Bi-annual Bonuses Commission led bonuses across a wide range of products Monthly Group Rewards and Recognition Long Service awards Frasers 1200 Scheme We offer a wide range of Development Courses with National Qualifications 28 Days Holiday 40% Instore Uniform Discount Discounted Gym membership Group Wide 20% Discount across all Frasers Group brands
This is GO Outdoors. Made for Exploring. Built for Everyone. At GO Outdoors, our purpose is simple: to inspire and equip everyone for life outdoors. From hikers to cyclists, cold-water dippers to weekend campers, we believe the outdoors should be for all - and we're here to make it accessible with trusted kit and unbeatable value. We're passionate, practical, and people focused. Our values - welcoming, responsible, authentic, and innovative - guide everything we do as we help the nation discover the joy of being out there. If you're driven to empower every kind of adventurer and make the outdoors accessible to all, you'll feel right at home with us. This is your moment. This is GO Outdoors. Are you in? Role overview: Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coaching store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities: Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high customer metric score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience: Great coaching, mentoring and team building skills that drives team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two-way, clear, and honest feedback. Builds great relationships Benefits Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change
Sep 23, 2026
Full time
This is GO Outdoors. Made for Exploring. Built for Everyone. At GO Outdoors, our purpose is simple: to inspire and equip everyone for life outdoors. From hikers to cyclists, cold-water dippers to weekend campers, we believe the outdoors should be for all - and we're here to make it accessible with trusted kit and unbeatable value. We're passionate, practical, and people focused. Our values - welcoming, responsible, authentic, and innovative - guide everything we do as we help the nation discover the joy of being out there. If you're driven to empower every kind of adventurer and make the outdoors accessible to all, you'll feel right at home with us. This is your moment. This is GO Outdoors. Are you in? Role overview: Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coaching store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities: Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high customer metric score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience: Great coaching, mentoring and team building skills that drives team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two-way, clear, and honest feedback. Builds great relationships Benefits Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change
Headstock Group, based in Birmingham, is seeking an experienced EMEA Division Manager to drive sales growth across Europe, the Middle East, and Africa. You will manage distributor networks and key accounts while developing regional strategies to expand market presence. The role reports to the HH Brand Head and involves extensive travel across the EMEA region, collaboration with internal teams, and leading market expansion initiatives to deliver profitable growth for HH Audio.
Sep 23, 2026
Full time
Headstock Group, based in Birmingham, is seeking an experienced EMEA Division Manager to drive sales growth across Europe, the Middle East, and Africa. You will manage distributor networks and key accounts while developing regional strategies to expand market presence. The role reports to the HH Brand Head and involves extensive travel across the EMEA region, collaboration with internal teams, and leading market expansion initiatives to deliver profitable growth for HH Audio.
Mitchell Maguire is recruiting for a Customer Service & Sales Manager - Building Products based in Boston. This temporary role (6-12 months) will focus on promoting a high quality range of building products and leading a small internal customer service team. You will handle key account issues, support backorders and stock levels, and liaise with marketing, supply and transport teams while driving customer service excellence.
Sep 23, 2026
Full time
Mitchell Maguire is recruiting for a Customer Service & Sales Manager - Building Products based in Boston. This temporary role (6-12 months) will focus on promoting a high quality range of building products and leading a small internal customer service team. You will handle key account issues, support backorders and stock levels, and liaise with marketing, supply and transport teams while driving customer service excellence.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause. More About The Role: We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members. Previous experience in a sales and customer service environment would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond. There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager. In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding, swimming teaching & more. More About You: You will have the inherent ability to create personable and meaningful relationships with customers in a unique and relevant way. You will be able to multi-task and manage daily operational tasks with strong execution and confidence. Be an advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people. You will have the ability to use sales tools and techniques documented by Places Leisure membership management. Sales focused and target driven individual. You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest level of standards. Benefits We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We Know That There's Always More We Can Do To Make You Smile, That's Why We Offer a Comprehensive Benefits Package With Each Role, Yours Will Include: Full Health & Fitness membership for you, a nominated adult and up to 4 juniors Discounts of up to 50% on activities, centre shop and cafes Extra perks including huge discounts and offers from shops, cinemas and much more. At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Sep 23, 2026
Full time
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause. More About The Role: We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members. Previous experience in a sales and customer service environment would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond. There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager. In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding, swimming teaching & more. More About You: You will have the inherent ability to create personable and meaningful relationships with customers in a unique and relevant way. You will be able to multi-task and manage daily operational tasks with strong execution and confidence. Be an advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people. You will have the ability to use sales tools and techniques documented by Places Leisure membership management. Sales focused and target driven individual. You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest level of standards. Benefits We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We Know That There's Always More We Can Do To Make You Smile, That's Why We Offer a Comprehensive Benefits Package With Each Role, Yours Will Include: Full Health & Fitness membership for you, a nominated adult and up to 4 juniors Discounts of up to 50% on activities, centre shop and cafes Extra perks including huge discounts and offers from shops, cinemas and much more. At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Role overview: Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coaching store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities: Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high customer metric score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience: Great coaching, mentoring and team building skills that drives team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two-way, clear, and honest feedback. Builds great relationships Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Sep 23, 2026
Full time
Role overview: Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coaching store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities: Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high customer metric score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience: Great coaching, mentoring and team building skills that drives team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two-way, clear, and honest feedback. Builds great relationships Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
FRASERS is a department store group with locations across the UK and Ireland and is one of the best-known names on the high street. With a heritage that spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand as Frasers and are looking for dynamic candidates to join our team. An exciting opportunity has arisen for a talented Beauty Supervisor to join our Frasers store and play a key role in its continued success. Whether it's leading your team to deliver exceptional beauty experiences, collaborating closely with brand partners, or driving sales through expert product knowledge and customer engagement, with Frasers Group, no two days are ever the same. Reporting to the Store Manager, you will oversee the beauty sales team and act as a vital liaison with third-party brand partners, driving commercial success and enhancing the customer journey. COMMERCIAL EXPERTISE Support the store leadership team in driving the commercial success of the beauty department Identify key opportunities to enhance performance in line with current beauty trends Support the store manager in the implementation of strategic plans to achieve departmental goals and objectives Analyse data and key performance indicators to make informed commercial decisions and drive KPIs TEAM LEADERSHIP & MANAGEMENT Be responsible for your department and team's performance Lead and inspire the beauty team, providing guidance, coaching, and support. Work closely with your Store Management team, acting on feedback and working towards targets and deadlines Build lasting relationships with internal and external stakeholders Be a key point of contact for our 3rd party beauty brands and drive the success of the accounts Display exemplary communication and interpersonal skills, with the ability to interact effectively at all levels of the organisation DEVELOPMENT Support the store manager in driving the team's personal development and progression Seek opportunities to drive your own personal development Train, coach, and upskill the sales team to maximise opportunities for future progression within the business OPERATIONAL EFFICIENCIES Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures Use business communication tools to drive the completion of tasks and ensure your team understands all key functions Support the store manager to drive performance in line with retail priorities to meet business objectives CONTROLS Support the store manager in monitoring and achieving department and store KPIs, including sales targets, company incentives, customer satisfaction, and operational efficiency. Ensure wage controls are met on a weekly basis and any issues are resolved quickly and effectively Demonstrate resilience to operational challenges, making effective decisions to drive solutions Control stock movement, run accurate store audits, and implement visual standards to company and brand guidelines About You A confident and adaptable individual, able to thrive in a fast-paced retail environment A proactive team player with the ability to support, motivate, and guide colleagues A strong brand ambassador, representing Frasers Group with professionalism and a polished appearance A great communicator, able to build strong relationships with customers, colleagues, and stakeholders Qualifications & Experience Minimum 1+ year experience in premium or luxury fashion retail, ideally in a supervisory or management-related role Minimum 3+ years' experience in a beauty-related role, either within a single brand or a multi-brand beauty retailer Proven ability to lead, motivate, and support teams in delivering high standards Strong track record of achieving sales targets and driving performance Good product knowledge across fashion and beauty, including brands, trends, and materials Solid understanding of retail operations, including merchandising, stock control, and loss prevention Strong verbal and written communication skills, with the ability to engage effectively across all areas of the business Additional Information The Rewards Basic rate salary £31,450 per annum 28 days holiday a year, inclusive of bank holidays 20% Staff Discount across all Frasers Group Stores 40% in store uniform discount Weekly/Monthly & Quarterly Commercial Bonuses Commission-led bonuses across a wide range of products Long Service awards Discounted Gym membership Excellent career development opportunities Cycle to work scheme We offer a wide range of Development Courses with National Qualifications
Sep 23, 2026
Full time
FRASERS is a department store group with locations across the UK and Ireland and is one of the best-known names on the high street. With a heritage that spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand as Frasers and are looking for dynamic candidates to join our team. An exciting opportunity has arisen for a talented Beauty Supervisor to join our Frasers store and play a key role in its continued success. Whether it's leading your team to deliver exceptional beauty experiences, collaborating closely with brand partners, or driving sales through expert product knowledge and customer engagement, with Frasers Group, no two days are ever the same. Reporting to the Store Manager, you will oversee the beauty sales team and act as a vital liaison with third-party brand partners, driving commercial success and enhancing the customer journey. COMMERCIAL EXPERTISE Support the store leadership team in driving the commercial success of the beauty department Identify key opportunities to enhance performance in line with current beauty trends Support the store manager in the implementation of strategic plans to achieve departmental goals and objectives Analyse data and key performance indicators to make informed commercial decisions and drive KPIs TEAM LEADERSHIP & MANAGEMENT Be responsible for your department and team's performance Lead and inspire the beauty team, providing guidance, coaching, and support. Work closely with your Store Management team, acting on feedback and working towards targets and deadlines Build lasting relationships with internal and external stakeholders Be a key point of contact for our 3rd party beauty brands and drive the success of the accounts Display exemplary communication and interpersonal skills, with the ability to interact effectively at all levels of the organisation DEVELOPMENT Support the store manager in driving the team's personal development and progression Seek opportunities to drive your own personal development Train, coach, and upskill the sales team to maximise opportunities for future progression within the business OPERATIONAL EFFICIENCIES Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures Use business communication tools to drive the completion of tasks and ensure your team understands all key functions Support the store manager to drive performance in line with retail priorities to meet business objectives CONTROLS Support the store manager in monitoring and achieving department and store KPIs, including sales targets, company incentives, customer satisfaction, and operational efficiency. Ensure wage controls are met on a weekly basis and any issues are resolved quickly and effectively Demonstrate resilience to operational challenges, making effective decisions to drive solutions Control stock movement, run accurate store audits, and implement visual standards to company and brand guidelines About You A confident and adaptable individual, able to thrive in a fast-paced retail environment A proactive team player with the ability to support, motivate, and guide colleagues A strong brand ambassador, representing Frasers Group with professionalism and a polished appearance A great communicator, able to build strong relationships with customers, colleagues, and stakeholders Qualifications & Experience Minimum 1+ year experience in premium or luxury fashion retail, ideally in a supervisory or management-related role Minimum 3+ years' experience in a beauty-related role, either within a single brand or a multi-brand beauty retailer Proven ability to lead, motivate, and support teams in delivering high standards Strong track record of achieving sales targets and driving performance Good product knowledge across fashion and beauty, including brands, trends, and materials Solid understanding of retail operations, including merchandising, stock control, and loss prevention Strong verbal and written communication skills, with the ability to engage effectively across all areas of the business Additional Information The Rewards Basic rate salary £31,450 per annum 28 days holiday a year, inclusive of bank holidays 20% Staff Discount across all Frasers Group Stores 40% in store uniform discount Weekly/Monthly & Quarterly Commercial Bonuses Commission-led bonuses across a wide range of products Long Service awards Discounted Gym membership Excellent career development opportunities Cycle to work scheme We offer a wide range of Development Courses with National Qualifications
Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Role modelling and coaching for high standards and efficiency across the whole food hall. Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service. Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food. People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great food manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. Essential Criteria: A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Sep 23, 2026
Full time
Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Role modelling and coaching for high standards and efficiency across the whole food hall. Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service. Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food. People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great food manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. Essential Criteria: A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store Making sure that standards are brilliant come morning so we're ready to serve our customers People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00). What makes a great nightshift manager: Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and healthy environment for their team. Previous line management responsibilities in a fast-paced, operational environment. Resilience to deal with both the mental and physical demands of working nights. Provides brilliant customer service and coaches a team to do the same. Has previous experience delivering and monitoring KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and is comfortable doing this alone in the absence of more senior management. Puts inclusivity at the heart of everything they do. Essential Criteria: A track record of delivering brilliant customer service and coaching colleagues to do the same. Experience of leading a team in a fast-paced, customer-facing environment - you've motivated others, driven performance, and kept operations running smoothly. Operational leadership skills - you've taken responsibility for store operations in the absence of more senior managers. Demonstrated success in meeting or exceeding KPIs - whether it's sales, availability, customer satisfaction or colleague engagement, you've made a measurable impact. Has managed employee relations issues, including performance and absence management. Desirable - Has worked night shifts in a high-volume, operational environment - you've adapted to the physical and mental demands of overnight working and created a safe, supportive atmosphere for your team during out-of-hours trading. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Sep 23, 2026
Full time
Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store Making sure that standards are brilliant come morning so we're ready to serve our customers People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00). What makes a great nightshift manager: Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and healthy environment for their team. Previous line management responsibilities in a fast-paced, operational environment. Resilience to deal with both the mental and physical demands of working nights. Provides brilliant customer service and coaches a team to do the same. Has previous experience delivering and monitoring KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and is comfortable doing this alone in the absence of more senior management. Puts inclusivity at the heart of everything they do. Essential Criteria: A track record of delivering brilliant customer service and coaching colleagues to do the same. Experience of leading a team in a fast-paced, customer-facing environment - you've motivated others, driven performance, and kept operations running smoothly. Operational leadership skills - you've taken responsibility for store operations in the absence of more senior managers. Demonstrated success in meeting or exceeding KPIs - whether it's sales, availability, customer satisfaction or colleague engagement, you've made a measurable impact. Has managed employee relations issues, including performance and absence management. Desirable - Has worked night shifts in a high-volume, operational environment - you've adapted to the physical and mental demands of overnight working and created a safe, supportive atmosphere for your team during out-of-hours trading. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Role Summary Marex is seeking a high-calibre Capital Markets COO / Business Management professional to support the strategic development and governance of its Capital Markets business. This front-office aligned role will work closely with Sales, Trading, Support and Control Functions, Senior Management and key infrastructure teams to drive business growth, strategic delivery, operational efficiency and regulatory readiness across the Capital Markets platform. A primary focus of the role is to provide Corporate FX and Payments product and commercial leadership, ensuring technology priorities align with business objectives, client needs and revenue growth opportunities. Additionally, the individual will be required to lead and coordinate various commercial initiatives, requiring strong stakeholder management, the ability to influence senior audiences, and a proven track record of delivering large-scale business change. This is a hands-on role for someone comfortable operating in a fast-paced environment and able to juggle project execution and day-to-day business management. Role Summary Marex is seeking a high-calibre Capital Markets COO / Business Management professional to support the strategic development and governance of its Capital Markets business. This front-office aligned role will work closely with Sales, Trading, Support and Control Functions, Senior Management and key infrastructure teams to drive business growth, strategic delivery, operational efficiency and regulatory readiness across the Capital Markets platform. A primary focus of the role is to provide Corporate FX and Payments product and commercial leadership, ensuring technology priorities align with business objectives, client & user feedback of the service offering. Additionally, the individual will be required to lead and coordinate various commercial initiatives, requiring strong stakeholder management, the ability to influence senior audiences, and a proven track record of delivering large-scale business change. This is a hands-on role for someone comfortable operating in a fast-paced environment and able to juggle project execution and day-to-day business management. Key Responsibilities Business Management / COO Support Support the Capital Markets COO and senior business heads in the day-to-day management and strategic development of the business. Act as the Product/ Commercial Lead for the Corporate FX & Private Markets FX business, strategically directing and organising business requirements and technology priorities. Work closely with the business to build effective communication channels to understand client & user feedback of the service offering. Drive and coordinate key business initiatives across Capital Markets, from initial concept through to delivery and implementation. Act as a central point of coordination across Front Office, Operations, Technology, Legal, Compliance, Risk and Finance. Track and manage business priorities, strategic workstreams and change initiatives, ensuring clear ownership, governance and timely execution. Prepare high-quality materials for senior management, governance forums and executive stakeholders. Support development of scalable operating models, governance frameworks and management information. Ensure clear escalation and resolution of issues, risks and dependencies. Strategic Projects and Change Delivery Assess new developments and client/business requests for functionality that can be presented to Technology and Management for consideration in a streamlined and efficient manner. Lead discussions with the business in respect of vendor consideration for tactical project delivery versus long-term internal team build. Hold technology accountable for quality of build and achievement of agreed delivery timelines. Lead or support large, business-critical initiatives, including new business launches, capability buildouts and regulatory-driven change. Define project scope, operating models, milestones and delivery plans across multiple stakeholders. Drive execution across complex, cross-functional programmes with competing priorities and dependencies. Ensure delivery is underpinned by strong governance, clear accountability and effective stakeholder communication. Influence and align stakeholders across business, infrastructure and control functions to achieve agreed outcomes. Support initiatives spanning product expansion, market entry, infrastructure development and process transformation. Product, Workflow and Operating Model Support Champion client experience across digital channels, including client portals and interactions with client service teams. Work closely with front office and infrastructure teams to understand and support business activities and workflows. Develop a practical understanding of front-to-back processes, operating models and control frameworks. Support new product, new market and new workflow assessments, including process mapping, control considerations and implementation readiness. Identify opportunities to improve efficiency, scalability and control across business processes. Regulatory, Governance and Control Support the business in maintaining a strong governance and control environment aligned with regulatory expectations. Partner with Compliance, Legal, Risk and Finance on governance, regulatory and policy-related matters. Coordinate responses to audits, regulatory reviews and internal governance actions. Support the preparation of governance materials, committee papers and management reporting. Stakeholder Management Create accountability for adoption and commercialisation of technology products through existing sales teams, identifying where dedicated sales resources may be required. Work closely with marketing on product collateral, content development and distribution channels. Build and maintain strong relationships across Front Office, Operations, Technology and Control Functions. Act as a trusted partner to senior stakeholders, balancing commercial objectives with control considerations. Communicate complex topics clearly and effectively to both senior and technical audiences. Drive alignment and consensus across stakeholders to enable effective delivery. Required Skills And Experience Core Requirements Commercially focused mindset with the ability to assess opportunities through a revenue-generation and business growth lens. Demonstrable experience in a Product, COO, Business Management, Chief of Staff, Strategy / Execution, Commercial Management or Programme Delivery role within financial services or a similarly complex, regulated environment. Proven track record of delivering large-scale, cross-functional business initiatives from concept through to implementation. Strong stakeholder management skills, with the ability to influence, challenge and align senior stakeholders across multiple functions. Experience coordinating delivery across Front Office, Operations, Technology, Compliance, Legal, Risk and Finance. Strong organisational and execution skills, with the ability to manage multiple priorities and drive outcomes. Understanding of key financial regulations (e.g. MiFID II, Payment Service Regulations) Excellent written and verbal communication skills, including preparation of materials for senior stakeholders and governance forums. Strong judgment, problem-solving capability and attention to detail. Desirable Exposure to Capital Markets, in particular Corporate FX & Payments asset classes. Familiarity with: OTC FX across Corporate FX and Private Markets Payments or money movement workflows Collateralised and uncollateralised trading arrangements FX Product knowledge across (Spot, Forwards, NDFs, Options, structured products.) Awareness of relevant regulatory frameworks such as MiFID II and/or PSD. Personal Competencies Highly organised, proactive and delivery-focused. Strong ability to operate under pressure and manage competing priorities. Commercially aware and solution-oriented. Confident operating with senior stakeholders. Able to simplify complex issues and drive practical outcomes. Collaborative, but willing to challenge where necessary.
Sep 23, 2026
Full time
Role Summary Marex is seeking a high-calibre Capital Markets COO / Business Management professional to support the strategic development and governance of its Capital Markets business. This front-office aligned role will work closely with Sales, Trading, Support and Control Functions, Senior Management and key infrastructure teams to drive business growth, strategic delivery, operational efficiency and regulatory readiness across the Capital Markets platform. A primary focus of the role is to provide Corporate FX and Payments product and commercial leadership, ensuring technology priorities align with business objectives, client needs and revenue growth opportunities. Additionally, the individual will be required to lead and coordinate various commercial initiatives, requiring strong stakeholder management, the ability to influence senior audiences, and a proven track record of delivering large-scale business change. This is a hands-on role for someone comfortable operating in a fast-paced environment and able to juggle project execution and day-to-day business management. Role Summary Marex is seeking a high-calibre Capital Markets COO / Business Management professional to support the strategic development and governance of its Capital Markets business. This front-office aligned role will work closely with Sales, Trading, Support and Control Functions, Senior Management and key infrastructure teams to drive business growth, strategic delivery, operational efficiency and regulatory readiness across the Capital Markets platform. A primary focus of the role is to provide Corporate FX and Payments product and commercial leadership, ensuring technology priorities align with business objectives, client & user feedback of the service offering. Additionally, the individual will be required to lead and coordinate various commercial initiatives, requiring strong stakeholder management, the ability to influence senior audiences, and a proven track record of delivering large-scale business change. This is a hands-on role for someone comfortable operating in a fast-paced environment and able to juggle project execution and day-to-day business management. Key Responsibilities Business Management / COO Support Support the Capital Markets COO and senior business heads in the day-to-day management and strategic development of the business. Act as the Product/ Commercial Lead for the Corporate FX & Private Markets FX business, strategically directing and organising business requirements and technology priorities. Work closely with the business to build effective communication channels to understand client & user feedback of the service offering. Drive and coordinate key business initiatives across Capital Markets, from initial concept through to delivery and implementation. Act as a central point of coordination across Front Office, Operations, Technology, Legal, Compliance, Risk and Finance. Track and manage business priorities, strategic workstreams and change initiatives, ensuring clear ownership, governance and timely execution. Prepare high-quality materials for senior management, governance forums and executive stakeholders. Support development of scalable operating models, governance frameworks and management information. Ensure clear escalation and resolution of issues, risks and dependencies. Strategic Projects and Change Delivery Assess new developments and client/business requests for functionality that can be presented to Technology and Management for consideration in a streamlined and efficient manner. Lead discussions with the business in respect of vendor consideration for tactical project delivery versus long-term internal team build. Hold technology accountable for quality of build and achievement of agreed delivery timelines. Lead or support large, business-critical initiatives, including new business launches, capability buildouts and regulatory-driven change. Define project scope, operating models, milestones and delivery plans across multiple stakeholders. Drive execution across complex, cross-functional programmes with competing priorities and dependencies. Ensure delivery is underpinned by strong governance, clear accountability and effective stakeholder communication. Influence and align stakeholders across business, infrastructure and control functions to achieve agreed outcomes. Support initiatives spanning product expansion, market entry, infrastructure development and process transformation. Product, Workflow and Operating Model Support Champion client experience across digital channels, including client portals and interactions with client service teams. Work closely with front office and infrastructure teams to understand and support business activities and workflows. Develop a practical understanding of front-to-back processes, operating models and control frameworks. Support new product, new market and new workflow assessments, including process mapping, control considerations and implementation readiness. Identify opportunities to improve efficiency, scalability and control across business processes. Regulatory, Governance and Control Support the business in maintaining a strong governance and control environment aligned with regulatory expectations. Partner with Compliance, Legal, Risk and Finance on governance, regulatory and policy-related matters. Coordinate responses to audits, regulatory reviews and internal governance actions. Support the preparation of governance materials, committee papers and management reporting. Stakeholder Management Create accountability for adoption and commercialisation of technology products through existing sales teams, identifying where dedicated sales resources may be required. Work closely with marketing on product collateral, content development and distribution channels. Build and maintain strong relationships across Front Office, Operations, Technology and Control Functions. Act as a trusted partner to senior stakeholders, balancing commercial objectives with control considerations. Communicate complex topics clearly and effectively to both senior and technical audiences. Drive alignment and consensus across stakeholders to enable effective delivery. Required Skills And Experience Core Requirements Commercially focused mindset with the ability to assess opportunities through a revenue-generation and business growth lens. Demonstrable experience in a Product, COO, Business Management, Chief of Staff, Strategy / Execution, Commercial Management or Programme Delivery role within financial services or a similarly complex, regulated environment. Proven track record of delivering large-scale, cross-functional business initiatives from concept through to implementation. Strong stakeholder management skills, with the ability to influence, challenge and align senior stakeholders across multiple functions. Experience coordinating delivery across Front Office, Operations, Technology, Compliance, Legal, Risk and Finance. Strong organisational and execution skills, with the ability to manage multiple priorities and drive outcomes. Understanding of key financial regulations (e.g. MiFID II, Payment Service Regulations) Excellent written and verbal communication skills, including preparation of materials for senior stakeholders and governance forums. Strong judgment, problem-solving capability and attention to detail. Desirable Exposure to Capital Markets, in particular Corporate FX & Payments asset classes. Familiarity with: OTC FX across Corporate FX and Private Markets Payments or money movement workflows Collateralised and uncollateralised trading arrangements FX Product knowledge across (Spot, Forwards, NDFs, Options, structured products.) Awareness of relevant regulatory frameworks such as MiFID II and/or PSD. Personal Competencies Highly organised, proactive and delivery-focused. Strong ability to operate under pressure and manage competing priorities. Commercially aware and solution-oriented. Confident operating with senior stakeholders. Able to simplify complex issues and drive practical outcomes. Collaborative, but willing to challenge where necessary.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause. More About The Role: We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members. Previous experience in a sales and customer service environment would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond. There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager. In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding, swimming teaching & more. More About You: You will have the inherent ability to create personable and meaningful relationships with customers in a unique and relevant way. You will be able to multi-task and manage daily operational tasks with strong execution and confidence. Be an advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people. You will have the ability to use sales tools and techniques documented by Places Leisure membership management. Sales focused and target driven individual. You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest level of standards. Benefits We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We Know That There's Always More We Can Do To Make You Smile, That's Why We Offer a Comprehensive Benefits Package With Each Role, Yours Will Include: Full Health & Fitness membership for you, a nominated adult and up to 4 juniors Discounts of up to 50% on activities, centre shop and cafes Extra perks including huge discounts and offers from shops, cinemas and much more. At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Sep 23, 2026
Full time
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause. More About The Role: We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members. Previous experience in a sales and customer service environment would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond. There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager. In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding, swimming teaching & more. More About You: You will have the inherent ability to create personable and meaningful relationships with customers in a unique and relevant way. You will be able to multi-task and manage daily operational tasks with strong execution and confidence. Be an advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people. You will have the ability to use sales tools and techniques documented by Places Leisure membership management. Sales focused and target driven individual. You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest level of standards. Benefits We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We Know That There's Always More We Can Do To Make You Smile, That's Why We Offer a Comprehensive Benefits Package With Each Role, Yours Will Include: Full Health & Fitness membership for you, a nominated adult and up to 4 juniors Discounts of up to 50% on activities, centre shop and cafes Extra perks including huge discounts and offers from shops, cinemas and much more. At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description The Role: The Growth Director - Client & Contractor Partnerships, will be responsible for driving growth across all sectors and practices within Transportation across UK&I. This will be in collaboration with Transport Market Sector Directors, the Transportation Strategy & Growth Director, and adjacent Market Sector Directors across Energy, Water and Buildings & Places. Driving growth will include identifying new market opportunities, developing strategic partnerships, including contractors, overseeing market entry initiatives, and guiding the business toward sustainable and profitable expansion. The role demands strong industry expertise, commercial acumen, sales experience, and leadership to shape the long term direction of the organisation within the evolving transportation landscape. In this pivotal role, the post holder will collaboratively, define and execute the sales strategy, build strong client relationships, position the business to win what matters and extend our profile and brand whilst ensuring alignment with the organisation's overall business objectives. Business Development & Positioning Build strong, long term, relationships with clients across the Transportation market, particularly focused on those with holistic transport requirements for example Department for Transport, Combined Authorities and devolved nations. Develop client understanding to support the forming and promotion of strategic partnerships with other organisations including contractors Work with clients to support their development of long term transport solutions that support their overall outcome objectives. Position AECOM to be able to shape client thinking Position the organisation as a thought leader in our markets Market Intelligence & Investment Development Conduct competitive and market analysis to refine propositions and identify new revenue streams Develop investment proposals that provide AECOM with long term growth opportunity Provide advice to the business on where future revenue streams will develop and areas where there is reduced opportunity for growth Cross-Functional Collaboration Support pipeline analysis to help ensure the Transportation end market has an appropriate pipeline of opportunities to deliver its Business Plan targets with respect to Net Service Revenue and Gross Margin Work closely with Strategy & Growth, Market Sectors, Practices, and Marcomms teams to ensure client solutions are feasible and aligned with internal capabilities Support the development of effective relationships with internal stakeholders which promotes a culture of success for the wider AECOM business Work in full collaboration with Market Sector Directors and Strategy & Growth to lead the directions of the markets and opportunities in the pipeline. Work in full collaboration with the regional Contractor Partnerships lead to ensure the right strategic partnerships for success Engage with Country Managers across Europe and how closer collaboration can drive growth in their markets Engage with the Transportation Global Business Line to ensure the best of AECOM's global offer and experience is brought to our clients. Client Account Management (CAM) Support and drive development of a world class CAM program within AECOM's EUR&I Region. Working with Client Account Managers and local teams to build consistent and deep relationships with those clients and supply chains, particularly where solutions are not yet defined Providing leadership of CAMs within the Transport business and supporting the development of our CAM professionals as well as leadership of rigorous account goal setting and reviews Performance Management & Reporting Analyse pipeline data and provide regular reports to senior management on outlook and market conditions. Drive continuous improvement initiatives within the sales process, tools, and client engagement approach. Industry Events Represent AECOM at agreed industry events and with agreed industry bodies. Qualifications Significant experience in business development and work winning Minimum 15+ years in business development or growth strategy, leadership roles. Proven track record of revenue generation, position development and leading strategic partnerships with other organisations Deep knowledge of the Transportation market in UK&I specifically in Rail Strong network within the Transportation Sector in UK&I with both Rail Clients and Tier 1 and 2 Contractors Experience with public sector procurement including framework agreements Excellent project management and communication skills Demonstrable record in the preparation, coordination, and delivery of successful client engagement or growth initiatives Proven track record of successfully driving and executing strategic plans across complex multi-disciplinary teams Demonstrated ability to collaborate at all organisational levels Strategic and analytical mindset with a focus on driving results Excellent communication and presentation abilities Knowledge of Industry dynamics and trends in Europe & India related to Transportation Additional Information Preferred Qualifications Degree preferred but not essential Member of recognised professional body relative to our core markets International market development or delivery experience preferred At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in person Day 1 onboarding at an AECOM office location as a condition of employment. About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. ReqID: J Business Line: Transportation Business Group: DCS Strategic Business Unit: Europe & India Career Area: Business Development Work Location Model: Hybrid
Sep 23, 2026
Full time
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description The Role: The Growth Director - Client & Contractor Partnerships, will be responsible for driving growth across all sectors and practices within Transportation across UK&I. This will be in collaboration with Transport Market Sector Directors, the Transportation Strategy & Growth Director, and adjacent Market Sector Directors across Energy, Water and Buildings & Places. Driving growth will include identifying new market opportunities, developing strategic partnerships, including contractors, overseeing market entry initiatives, and guiding the business toward sustainable and profitable expansion. The role demands strong industry expertise, commercial acumen, sales experience, and leadership to shape the long term direction of the organisation within the evolving transportation landscape. In this pivotal role, the post holder will collaboratively, define and execute the sales strategy, build strong client relationships, position the business to win what matters and extend our profile and brand whilst ensuring alignment with the organisation's overall business objectives. Business Development & Positioning Build strong, long term, relationships with clients across the Transportation market, particularly focused on those with holistic transport requirements for example Department for Transport, Combined Authorities and devolved nations. Develop client understanding to support the forming and promotion of strategic partnerships with other organisations including contractors Work with clients to support their development of long term transport solutions that support their overall outcome objectives. Position AECOM to be able to shape client thinking Position the organisation as a thought leader in our markets Market Intelligence & Investment Development Conduct competitive and market analysis to refine propositions and identify new revenue streams Develop investment proposals that provide AECOM with long term growth opportunity Provide advice to the business on where future revenue streams will develop and areas where there is reduced opportunity for growth Cross-Functional Collaboration Support pipeline analysis to help ensure the Transportation end market has an appropriate pipeline of opportunities to deliver its Business Plan targets with respect to Net Service Revenue and Gross Margin Work closely with Strategy & Growth, Market Sectors, Practices, and Marcomms teams to ensure client solutions are feasible and aligned with internal capabilities Support the development of effective relationships with internal stakeholders which promotes a culture of success for the wider AECOM business Work in full collaboration with Market Sector Directors and Strategy & Growth to lead the directions of the markets and opportunities in the pipeline. Work in full collaboration with the regional Contractor Partnerships lead to ensure the right strategic partnerships for success Engage with Country Managers across Europe and how closer collaboration can drive growth in their markets Engage with the Transportation Global Business Line to ensure the best of AECOM's global offer and experience is brought to our clients. Client Account Management (CAM) Support and drive development of a world class CAM program within AECOM's EUR&I Region. Working with Client Account Managers and local teams to build consistent and deep relationships with those clients and supply chains, particularly where solutions are not yet defined Providing leadership of CAMs within the Transport business and supporting the development of our CAM professionals as well as leadership of rigorous account goal setting and reviews Performance Management & Reporting Analyse pipeline data and provide regular reports to senior management on outlook and market conditions. Drive continuous improvement initiatives within the sales process, tools, and client engagement approach. Industry Events Represent AECOM at agreed industry events and with agreed industry bodies. Qualifications Significant experience in business development and work winning Minimum 15+ years in business development or growth strategy, leadership roles. Proven track record of revenue generation, position development and leading strategic partnerships with other organisations Deep knowledge of the Transportation market in UK&I specifically in Rail Strong network within the Transportation Sector in UK&I with both Rail Clients and Tier 1 and 2 Contractors Experience with public sector procurement including framework agreements Excellent project management and communication skills Demonstrable record in the preparation, coordination, and delivery of successful client engagement or growth initiatives Proven track record of successfully driving and executing strategic plans across complex multi-disciplinary teams Demonstrated ability to collaborate at all organisational levels Strategic and analytical mindset with a focus on driving results Excellent communication and presentation abilities Knowledge of Industry dynamics and trends in Europe & India related to Transportation Additional Information Preferred Qualifications Degree preferred but not essential Member of recognised professional body relative to our core markets International market development or delivery experience preferred At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in person Day 1 onboarding at an AECOM office location as a condition of employment. About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. ReqID: J Business Line: Transportation Business Group: DCS Strategic Business Unit: Europe & India Career Area: Business Development Work Location Model: Hybrid
Charlotte Tilbury Beauty
Cambridge, Cambridgeshire
Assistant Business Manager, Stansted Airport Full Time, Permanent Contract About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About The Role You act as the ultimate Charlotte Tilbury ambassador in Travel Retail by leading and engaging your team with the unique Tilbury vision. You are enthusiastic to meet and exceed targets, driving momentous team performance through maximum motivation. You place customer experience at the forefront of your leadership style, frequently thinking of new ways for the team to engage and satisfy the customer. You collaboratively work alongside your Business Manager in supporting seamless day to day operations on never-ending Tilbury Terminal. Not only do you dare to dream it - you dare to do it across the border! As an Assistant Business Manager, you will : Drive financial results in store to meet and exceed targets and key performance indicators Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them Demonstrate entrepreneurial spirit; being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company's performance Lead by example to promote exceptional customer service and creating a customer experience Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success Maintain impeccable visual merchandising, counter cleanliness and hygiene standards Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves You are flexibility required to work 5 days on a shift basis, working both early shifts and late shifts You will be required to give a five-year working and personal reference, along with a Criminal Reference Check as the store is airside in the departures lounge. This will be discussed in more detail at interview stage About You Retail management experience A genuine passion for the beauty industry Commercial acumen People management experience Strategic planning experience Why join us? We offer a structured induction programme - Charlotte's Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations Structured career development - our team of industry experts are here to support and work with you to explore your learning potential and career goals You receive exclusive launches of our incredible products before anyone else - not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte's Magic Academy so you can be a true brand advocate Access to Tilbury Treats - our very own rewards platform allowing you to save money and gain 'money can't buy' discounts on anything from gym memberships to cinema tickets Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page.
Sep 23, 2026
Full time
Assistant Business Manager, Stansted Airport Full Time, Permanent Contract About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About The Role You act as the ultimate Charlotte Tilbury ambassador in Travel Retail by leading and engaging your team with the unique Tilbury vision. You are enthusiastic to meet and exceed targets, driving momentous team performance through maximum motivation. You place customer experience at the forefront of your leadership style, frequently thinking of new ways for the team to engage and satisfy the customer. You collaboratively work alongside your Business Manager in supporting seamless day to day operations on never-ending Tilbury Terminal. Not only do you dare to dream it - you dare to do it across the border! As an Assistant Business Manager, you will : Drive financial results in store to meet and exceed targets and key performance indicators Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them Demonstrate entrepreneurial spirit; being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company's performance Lead by example to promote exceptional customer service and creating a customer experience Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success Maintain impeccable visual merchandising, counter cleanliness and hygiene standards Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves You are flexibility required to work 5 days on a shift basis, working both early shifts and late shifts You will be required to give a five-year working and personal reference, along with a Criminal Reference Check as the store is airside in the departures lounge. This will be discussed in more detail at interview stage About You Retail management experience A genuine passion for the beauty industry Commercial acumen People management experience Strategic planning experience Why join us? We offer a structured induction programme - Charlotte's Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations Structured career development - our team of industry experts are here to support and work with you to explore your learning potential and career goals You receive exclusive launches of our incredible products before anyone else - not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte's Magic Academy so you can be a true brand advocate Access to Tilbury Treats - our very own rewards platform allowing you to save money and gain 'money can't buy' discounts on anything from gym memberships to cinema tickets Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page.
About Charlotte Tilbury Beauty Founded in 2013 by world renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy to use, easy to choose, easy to gift icons, we've become one of the most talked about beauty brands on the planet - and the magic is only growing. About Charlotte Tilbury Beauty Founded in 2013 by world renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy to use, easy to choose, easy to gift icons, we've become one of the most talked about beauty brands on the planet - and the magic is only growing. Today, we're a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand in hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury. We're bold. We're disruptive. We're powered by creativity, innovation and industry leading tech. And as we continue to break records across countries, channels and categories, we're looking for extraordinary talent to join us. About The Role Coordinate effective planning, delivery, and measurement of all educational activity and content across the Travel Retail region and retailers. Supporting the Education and Sales functions. As a Education & Retail Coordinator you will Support the Creation and Deployment of Educational Content Taking direction from the Head of Education and leveraging the assets available from the Global Education team, create a suite of physical and digital training content for Team Tilbury, covering NPD launches, Start of a Dream follow-up, artistry development, L&D and more by utilising our in house Learning Management System and authoring tools. Plan and deliver the training material required for all NPD launches in time for regional training sessions Working closely with multiple stakeholders, share and borrow best practice on content modification and delivery Manage the training content and creation required for all field communication, including Start of a Dream, Seasonal Schools, Conferences, pathway development, all branded training material, and any other ad hoc requirements Attention to detail in updating/proofreading existing & new training materials Create annual/biannual departmental hero videos. Managing the project from initial brief to execution Education lead on the internal communications channel featuring department updates and scheduled events Manage and Monitor the Scheduling and Effectiveness of Training Activity Working closely with Retail, Commercial, Pro, Marketing and Retail Operations teams, to manage the Retail calendars. Covering all training activity in the region including the Start of a dream induction programme, all NPD launch training deployment, all artistry certification, and development training Ensure all Field Training Managers confirm planned training and store visit dates to monitor delivery across the region Support the Field Training Managers in building the format and updates of their regional education plans Design & collate all surveys across all Training functions, to provide a summary to key stakeholders. Event Management Lead the planning and delivery of all classroom trainings, including Field Training Managers "train the trainer" sessions, any regional conferences, and any education meetings. For both own staff and non owned staff retailers. Event planning to include venue hire, all catering, product and hygiene requirements, travel and accommodation, gifting, and
Sep 23, 2026
Full time
About Charlotte Tilbury Beauty Founded in 2013 by world renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy to use, easy to choose, easy to gift icons, we've become one of the most talked about beauty brands on the planet - and the magic is only growing. About Charlotte Tilbury Beauty Founded in 2013 by world renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy to use, easy to choose, easy to gift icons, we've become one of the most talked about beauty brands on the planet - and the magic is only growing. Today, we're a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand in hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury. We're bold. We're disruptive. We're powered by creativity, innovation and industry leading tech. And as we continue to break records across countries, channels and categories, we're looking for extraordinary talent to join us. About The Role Coordinate effective planning, delivery, and measurement of all educational activity and content across the Travel Retail region and retailers. Supporting the Education and Sales functions. As a Education & Retail Coordinator you will Support the Creation and Deployment of Educational Content Taking direction from the Head of Education and leveraging the assets available from the Global Education team, create a suite of physical and digital training content for Team Tilbury, covering NPD launches, Start of a Dream follow-up, artistry development, L&D and more by utilising our in house Learning Management System and authoring tools. Plan and deliver the training material required for all NPD launches in time for regional training sessions Working closely with multiple stakeholders, share and borrow best practice on content modification and delivery Manage the training content and creation required for all field communication, including Start of a Dream, Seasonal Schools, Conferences, pathway development, all branded training material, and any other ad hoc requirements Attention to detail in updating/proofreading existing & new training materials Create annual/biannual departmental hero videos. Managing the project from initial brief to execution Education lead on the internal communications channel featuring department updates and scheduled events Manage and Monitor the Scheduling and Effectiveness of Training Activity Working closely with Retail, Commercial, Pro, Marketing and Retail Operations teams, to manage the Retail calendars. Covering all training activity in the region including the Start of a dream induction programme, all NPD launch training deployment, all artistry certification, and development training Ensure all Field Training Managers confirm planned training and store visit dates to monitor delivery across the region Support the Field Training Managers in building the format and updates of their regional education plans Design & collate all surveys across all Training functions, to provide a summary to key stakeholders. Event Management Lead the planning and delivery of all classroom trainings, including Field Training Managers "train the trainer" sessions, any regional conferences, and any education meetings. For both own staff and non owned staff retailers. Event planning to include venue hire, all catering, product and hygiene requirements, travel and accommodation, gifting, and
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause. More About The Role We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members. Previous experience in a sales and customer service environment would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond. There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager. In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding, swimming teaching & more. More About You You will have the inherent ability to create personable and meaningful relationships with customers in a unique and relevant way. You will be able to multi-task and manage daily operational tasks with strong execution and confidence. Be an advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people. You will have the ability to use sales tools and techniques documented by Places Leisure membership management. Sales focused and target driven individual. You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest level of standards. Benefits We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We Know That There's Always More We Can Do To Make You Smile, That's Why We Offer a Comprehensive Benefits Package With Each Role, Yours Will Include: A bonus scheme for all colleagues at 2% Full Health & Fitness membership for you, a nominated adult and up to 4 juniors Flexible working (including part time working, shift work and more) An opportunity to purchase additional annual leave Lots of opportunity to access ongoing personal learning and development Access to our Company Pension scheme Cashback plan for healthcare costs - up to £500 saving per year Discounts of up to 50% on activities, centre shop and cafes Extra perks including huge discounts and offers from shops, cinemas and much more. At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Sep 23, 2026
Full time
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause. More About The Role We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members. Previous experience in a sales and customer service environment would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond. There are many opportunities available for you within Places Leisure. Your career with us as a Placemaker is a great first step to many different routes including a Placemaker Assistant Manager and Placemaker Manager. In the Placemaker role, we will offer ongoing training and development opportunities, including Customer Service and Sales learning through our training partners, regular webinars and seminars to develop sales performance as well as opportunities to develop cross skills in lifeguarding, swimming teaching & more. More About You You will have the inherent ability to create personable and meaningful relationships with customers in a unique and relevant way. You will be able to multi-task and manage daily operational tasks with strong execution and confidence. Be an advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people. You will have the ability to use sales tools and techniques documented by Places Leisure membership management. Sales focused and target driven individual. You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest level of standards. Benefits We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We Know That There's Always More We Can Do To Make You Smile, That's Why We Offer a Comprehensive Benefits Package With Each Role, Yours Will Include: A bonus scheme for all colleagues at 2% Full Health & Fitness membership for you, a nominated adult and up to 4 juniors Flexible working (including part time working, shift work and more) An opportunity to purchase additional annual leave Lots of opportunity to access ongoing personal learning and development Access to our Company Pension scheme Cashback plan for healthcare costs - up to £500 saving per year Discounts of up to 50% on activities, centre shop and cafes Extra perks including huge discounts and offers from shops, cinemas and much more. At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Senior Specialist Flight Operations Senior Specialist Flight Operations Location: Aldermaston, Reading Salary: Starting salary £55,000 dependant on skills and experience plus allowances Working pattern: AWE operates a 9-day working fortnight, with every other Friday as a non-working day. For this role, employees are required to work fully onsite. We support flexible working arrangements where possible, including part-time and varied working hours, while maintaining an onsite presence. Please let us know if you would like us to consider an alternative working pattern as part of your application. Let us introduce the role AWE is currently recruiting a Senior Specialist Flight Operations to plan and execute AWEs secure transport air operations safely, maintaining adherence to all associated compliance requirements whilst assuring high standards of environment, health and welfare, security, and quality. What you'll do Act as an ambassador for AWE to ensure effective collaboration with defence and industry partners, national and international government agencies, and civil agencies; to meet AWE's vision and strategy and DNO's obligations to Mutual Defence Agreement and Polaris Sales Agreement. Operational management and supervision of a multidisciplinary team, including military and civilians, when deployed on operations providing a key focal point for customers and for ensuring regulatory compliance. Accountable to AWE and Defence for the overall safety of people and cargo (including Dangerous Goods) during secure transport air operations in normal and emergency conditions. Accountable for on-ground operational and tactical decision making as the sole AWE representative, and for subsequent escalation as appropriate while remaining cognisant of minimising impacts to programmes. Provide subject matter expertise on all UN Class cargo as it relates to environmental conditions and radiological effects. Nuclear baseline role for Control and Supervision of Nuclear Operations. Coordination and completion of the tactical planning activities for secure transport air operations to assure safe and secure execution. Including the maintenance of classified documentation and associated processes. Supervise the execution of the secure transport air operations throughout the itinerary and advise on potential delivery impacts should the situation change. Act as the custodian for UK/US and other Government Department materials whilst in transit. Represent the Senior Operations Manager (Secure Transport) at meetings and exercises, as directed; both internally and externally (including internationally), upholding high personal and professional standards. Provide coaching and leadership for those persons under training for secure transport roles. Who are we looking for? Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point below, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. You don't necessarily need to come from a dangerous goods or aviation background; we're looking for cross transferable skills. We're interested in people who: Have excellent diplomacy skills as you will be expected to collaborate with individuals in a broad spectrum of positions potentially in sensitive situations overseas. You should also have excellent communication skills as you will be required to operate at a vast array of levels from senior representatives in UK/US/FR government / Military to Logistics operators at airfields and must be able to operate effectively. You will need a high level of personal resilience, have a flexible leadership style, and portray a professional and confident persona, often in the face of adversity, whilst maintaining standards and requirements of the operation and UK Government. And you must take responsibility for your work and be able to commit to working away for regular 7-10-day periods from home. You should ideally have attained a suitable level of education to ensure that you are a credible person in the event of an enquiry (legal/corporate/governmental). Typically, this may be HNC- degree or relevant vocational training (NEBOSH / DGSA) however relevant experience and knowledge obtained through a suitable career path may also be deemed acceptable. You should have demonstrable evidence of decision making in hazardous areas with the ability to provide clear advice and direction to all personnel involved delivering important balanced decisions. As the task lead and only radiologically trained person aboard the flight you will be expected to demonstrable evidence of radiological safety knowledge. In the event of an incident / accident you are required to provide information to the responders and if required act as the immediate responder to a radiological Incident both in the UK and overseas. Some reasons we think you'll love it here AWE has wide range of benefits to suit you. These include: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. Important things you need to know You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you MUST be a British Citizen who has been resident in the UK for the past 5 years to apply for SC clearance and 10 years for DV. Our interviews typically take place over Teams and for most roles are a 1 stage process. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions. We are an Armed Forces Covenant Gold Award Employer. Visit the Service Leavers page to find out more. Early Careers To register your interest in our Apprentice, Graduate and undergraduate, please visit Early Careers.
Sep 23, 2026
Full time
Senior Specialist Flight Operations Senior Specialist Flight Operations Location: Aldermaston, Reading Salary: Starting salary £55,000 dependant on skills and experience plus allowances Working pattern: AWE operates a 9-day working fortnight, with every other Friday as a non-working day. For this role, employees are required to work fully onsite. We support flexible working arrangements where possible, including part-time and varied working hours, while maintaining an onsite presence. Please let us know if you would like us to consider an alternative working pattern as part of your application. Let us introduce the role AWE is currently recruiting a Senior Specialist Flight Operations to plan and execute AWEs secure transport air operations safely, maintaining adherence to all associated compliance requirements whilst assuring high standards of environment, health and welfare, security, and quality. What you'll do Act as an ambassador for AWE to ensure effective collaboration with defence and industry partners, national and international government agencies, and civil agencies; to meet AWE's vision and strategy and DNO's obligations to Mutual Defence Agreement and Polaris Sales Agreement. Operational management and supervision of a multidisciplinary team, including military and civilians, when deployed on operations providing a key focal point for customers and for ensuring regulatory compliance. Accountable to AWE and Defence for the overall safety of people and cargo (including Dangerous Goods) during secure transport air operations in normal and emergency conditions. Accountable for on-ground operational and tactical decision making as the sole AWE representative, and for subsequent escalation as appropriate while remaining cognisant of minimising impacts to programmes. Provide subject matter expertise on all UN Class cargo as it relates to environmental conditions and radiological effects. Nuclear baseline role for Control and Supervision of Nuclear Operations. Coordination and completion of the tactical planning activities for secure transport air operations to assure safe and secure execution. Including the maintenance of classified documentation and associated processes. Supervise the execution of the secure transport air operations throughout the itinerary and advise on potential delivery impacts should the situation change. Act as the custodian for UK/US and other Government Department materials whilst in transit. Represent the Senior Operations Manager (Secure Transport) at meetings and exercises, as directed; both internally and externally (including internationally), upholding high personal and professional standards. Provide coaching and leadership for those persons under training for secure transport roles. Who are we looking for? Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point below, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. You don't necessarily need to come from a dangerous goods or aviation background; we're looking for cross transferable skills. We're interested in people who: Have excellent diplomacy skills as you will be expected to collaborate with individuals in a broad spectrum of positions potentially in sensitive situations overseas. You should also have excellent communication skills as you will be required to operate at a vast array of levels from senior representatives in UK/US/FR government / Military to Logistics operators at airfields and must be able to operate effectively. You will need a high level of personal resilience, have a flexible leadership style, and portray a professional and confident persona, often in the face of adversity, whilst maintaining standards and requirements of the operation and UK Government. And you must take responsibility for your work and be able to commit to working away for regular 7-10-day periods from home. You should ideally have attained a suitable level of education to ensure that you are a credible person in the event of an enquiry (legal/corporate/governmental). Typically, this may be HNC- degree or relevant vocational training (NEBOSH / DGSA) however relevant experience and knowledge obtained through a suitable career path may also be deemed acceptable. You should have demonstrable evidence of decision making in hazardous areas with the ability to provide clear advice and direction to all personnel involved delivering important balanced decisions. As the task lead and only radiologically trained person aboard the flight you will be expected to demonstrable evidence of radiological safety knowledge. In the event of an incident / accident you are required to provide information to the responders and if required act as the immediate responder to a radiological Incident both in the UK and overseas. Some reasons we think you'll love it here AWE has wide range of benefits to suit you. These include: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. Important things you need to know You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you MUST be a British Citizen who has been resident in the UK for the past 5 years to apply for SC clearance and 10 years for DV. Our interviews typically take place over Teams and for most roles are a 1 stage process. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions. We are an Armed Forces Covenant Gold Award Employer. Visit the Service Leavers page to find out more. Early Careers To register your interest in our Apprentice, Graduate and undergraduate, please visit Early Careers.
