Admissions & Outreach Coordinator

The Monkey House, 97-101 Seven Sisters Road, Greater, London, UK

Job Type

Permanent, Full-Time

Fourth Monkey is seeking a dedicated and enthusiastic individual to join our team as a full-time Admissions & Outreach Coordinator.
This role plays a crucial part in our student journey, focusing on direct and UCAS application processes; liaising with our validating partner, Falmouth University; onboarding students; organising
induction; and providing admissions reports to senior management. The Admissions & Outreach Coordinator will also work closely with our Access & Participation team to track applications from both our Further Education and industry partners, whilst coordinating the programming of our extensive
access and participation programmes supporting our Ambassador team.
The ideal candidate will have excellent communication, administrative and organisational skills. An interest in performing arts is beneficial.
This role is about supporting equitable access to Higher Education.

KEY RESPONSIBILITIES
- Coordinating the year-round admissions process, ensuring timely and
accurate processing of applications
- Provide guidance and support to prospective students throughout the
application process
- Building and maintaining positive, productive relationships with our
partners at Falmouth University and UCAS
- Coordinate onboarding and induction activities for new students, ensuring
a smooth transition into Higher Education arts training
- Reporting data and recognising trends
- Providing guidance and support to prospective students, helping them
navigate logistical and administrative tasks in preparation for enrolment
- Monitoring applicant progress and identify those in need of additional
support, referring them to appropriate resources
- Handling sensitive and confidential data in an appropriate manner
- Recording and submitting moderated audition feedback and reports
- Programming outreach delivery, travel and accommodation where
necessary supporting our ambassador team and the Head of Department in
liaising with key stakeholders and partners

GENERAL
- Maintaining accurate records of student information and admissions data
- Collaborate with other Fourth Monkey staff to enhance the overall student
experience
- Participate in recruitment events, audition days, open days, and other
relevant activities

REQUIRED

At least 2 years' experience of working in an academic services role ideally within a Higher Education institution

Educated to degree level, or relevant qualification

Proficiency in Customer Relationship Management (CRM) and Virtual Learning Environment (VLE) systems

Demonstrable knowledge and experience of Microsoft Teams and incorporated operating software

Demonstrable rigour in reporting and administrative management

Demonstrable experience in contracting and budget management

REQUIRED

Communication skills and experience; understanding of data privacy standards; solid communication skills, both written and verbal; deep understanding of business principles and practices

Organisational skills; planning skills; analytical skills; critical thinking skills

Problem-solving skills

Multi-tasking abilities

Integrity, honesty

DESIRABLE

Awareness of and interest in the creative arts

REQUIRED

An awareness of Higher Education learning / arts training environments

An understanding of Higher Education procedures, data processing and reporting

DESIRABLE

An understanding of, and interest in, the work of Fourth Monkey

REQUIRED

Well-motivated, target-orientated and results driven

Excellent interpersonal skills and willingness to work as part of a small team and on one's own initiative

Flexibility within a changing environment

In return we offer a competitive salary, incentives, rewards, benefits and access to a cycle to work scheme and subsidised health and wellbeing support for all staff after stipulated period of employment.