Community spirit. Ceaseless ambition. Passion that just keeps growing. FACE TO FACE FUNDRAISERS (CANCER RESEARCH UK) Salary : £25,500 - £28,000 + benefits (including paid travel when working out of London) Location : Will be working in shopping centres, train stations and other locations throughout London and surrounding areas (ideally, candidates should be based within London or the surrounding area) Hours: 35 hours per week Positions available: Two Contract length : Permanent Closing date: Sunday 13 July 2025, 23:55 Interview Process: Please fill out your work history, and answer a short application question. If you are selected for interview we will invite you to a recruitment day at our head office in Stratford E20 1JQ on Wednesday 16 July between 10:00 - 15:00 so you will need to be available on that day. You'll meet the team, hear more about the role, there will then be a short task and interview. Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. Do you have a way with words? Do you thrive in an environment where you get to speak to different people all day long? Join Cancer Research UK as a field-based Face to Face Fundraiser. You will be inspiring the public to become regular financial supporters of our life saving research. It's a fun working environment where you can work in London and the Southeast to support one of the UKs most trusted brands. There is lots more too; 25 days holiday + flexible bank holidays, sick pay and lots of development opportunities. Cancer Research UK is the worlds leading cancer charity. We are committed to 3 in 4 survival by 2034 . Our Face to Face Fundraising team bring in circa 10 million pounds for the charity each year, so this is your chance to really make a difference. We are looking for candidates who love speaking to people on a daily basis. You will be self-motivated, passionate and enjoy using words to persuade and inspire. It's also a great chance to improve your communication skills, up your confidence and discover a talent you never knew you had. What will I be doing? Engaging with the public at stands in shopping centres and inspiring them to make regular donations via Direct Debit Working as part of a team of fundraising experts Sharing engaging and inspiring stories regarding Cancer Research UK progress and goals Being responsible for setting up your stand and working environment in private site venues Representing CRUK with the highest level of professionalism, treating the public fairly and with respect. What skills will I need? Excellent communication skills and customer experience with confidence in speaking to the public Strong interpersonal skills with the ability to build rapport quickly and influence others An ability to work under pressure Experience of delivering and achieving targets in a customer-related environment or similar Strong resilience to handle negative objections Experience in a fundraising role will be beneficial but is not essential. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. What will I gain? Each and every one of our employees contributes to our mission to beat cancer. In return, we create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
Jul 03, 2025
Full time
Community spirit. Ceaseless ambition. Passion that just keeps growing. FACE TO FACE FUNDRAISERS (CANCER RESEARCH UK) Salary : £25,500 - £28,000 + benefits (including paid travel when working out of London) Location : Will be working in shopping centres, train stations and other locations throughout London and surrounding areas (ideally, candidates should be based within London or the surrounding area) Hours: 35 hours per week Positions available: Two Contract length : Permanent Closing date: Sunday 13 July 2025, 23:55 Interview Process: Please fill out your work history, and answer a short application question. If you are selected for interview we will invite you to a recruitment day at our head office in Stratford E20 1JQ on Wednesday 16 July between 10:00 - 15:00 so you will need to be available on that day. You'll meet the team, hear more about the role, there will then be a short task and interview. Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. Do you have a way with words? Do you thrive in an environment where you get to speak to different people all day long? Join Cancer Research UK as a field-based Face to Face Fundraiser. You will be inspiring the public to become regular financial supporters of our life saving research. It's a fun working environment where you can work in London and the Southeast to support one of the UKs most trusted brands. There is lots more too; 25 days holiday + flexible bank holidays, sick pay and lots of development opportunities. Cancer Research UK is the worlds leading cancer charity. We are committed to 3 in 4 survival by 2034 . Our Face to Face Fundraising team bring in circa 10 million pounds for the charity each year, so this is your chance to really make a difference. We are looking for candidates who love speaking to people on a daily basis. You will be self-motivated, passionate and enjoy using words to persuade and inspire. It's also a great chance to improve your communication skills, up your confidence and discover a talent you never knew you had. What will I be doing? Engaging with the public at stands in shopping centres and inspiring them to make regular donations via Direct Debit Working as part of a team of fundraising experts Sharing engaging and inspiring stories regarding Cancer Research UK progress and goals Being responsible for setting up your stand and working environment in private site venues Representing CRUK with the highest level of professionalism, treating the public fairly and with respect. What skills will I need? Excellent communication skills and customer experience with confidence in speaking to the public Strong interpersonal skills with the ability to build rapport quickly and influence others An ability to work under pressure Experience of delivering and achieving targets in a customer-related environment or similar Strong resilience to handle negative objections Experience in a fundraising role will be beneficial but is not essential. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. What will I gain? Each and every one of our employees contributes to our mission to beat cancer. In return, we create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
Fixed term (12 months), full-time (37.5 hours per week) Hybrid working with regular travel to our London Bridge Office What the job involves We're looking for a Customer Experience Executive to join our team on a fixed term basis covering an internal secondment. This is a fantastic opportunity for a proactive, people-orientated, Customer Experience/ Supporter Care professional to join an established team at one of the most dynamic charities in the UK. You'll be a critical part of the Customer Experience and Engagement Team in our Communications Directorate. Focussing on supporter care, you'll be committed to building and strengthening long term relationships with our customers - from service users to fundraisers, from campaigners to volunteers. You'll enjoy keeping customers coming back for more. We're transforming our culture to be customer and insight driven and this role will play a major part in making that happen. You'll be supporting the Customer Experience Manager in gathering customer intelligence and implementing evidence-based insights to reinforce and improve customer journeys. You'll provide a customer focused steer in working groups for new and existing fundraising products. Putting the experience of the customer first, you'll help build long term relationships with our customers and keep them coming back for more. You'll be passionate about stopping prostate cancer killing men and damaging bodies. You'll develop a sound understanding of our processes with a drive and desire to continually improve the way we work, using an agile mindset, seeking, and implementing solutions and finding better ways of working. What we want from you We're looking for a people-focused, self-motivated, and hands-on individual who believes that every interaction matters. You'll have experience working in a busy, customer-focused support team and enjoy the "nuts and bolts" of delivering customer-centred, insights-led experiences just as much as delivering the experience itself. You'll help strengthen the relationships we have with our customers, so together we can create a world where lives aren't limited by prostate cancer. You'll be comfortable dealing with complaints and able to engage with a wide range of customers, showing enthusiasm or empathy when it's needed. You'll be a strong communicator, able to adapt your style to suit different people and situations and have experience building good relationships at all levels of an organisation. You'll be comfortable highlighting the impact that every stakeholder has on our customers' experiences. Proactive, collaborative, and a real people person, you'll work well under pressure as part of a dynamic team. You'll have experience using a CRM system (like Raiser's Edge) and understand the importance of handling sensitive data in line with GDPR regulations. Ideally, you'll also have a good understanding of fundraising rules, including Gift Aid. Why work with us? Every man needs to know about the most common cancer in men - prostate cancer. It's a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year. Prostate Cancer UK is the largest men's health charity in the UK. We have a simple ambition - to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We're blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease. Work with us and you'll see your efforts pay off as we give men and their families the power to navigate prostate cancer. What we offer Join our team and be part of an award-winning charity. We'll support you to develop your skills and expertise. We offer a competitive benefits package, including: Generous leave entitlements that increase with service One 'development day' a month to use for training or personal development Enhanced contributory pension scheme Life insurance and group income protection Health Cash Plan Life and wellbeing advice and support via our Employee Assistance Programme Discounted gym membership and high street shopping discounts Loans for season tickets or cycles Our commitment to equity, diversity and inclusion At Prostate Cancer UK we're committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We'll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally. We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change. Our people networks We're continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride - A safe space where LGBTQ+ colleagues - and our allies - can share their diverse lived experiences, celebrate LGBTQ+ culture and history, and create new ideas about how our organisation can be more inclusive and representative of LGBTQ+ people Mind & Body - Here to increase awareness, promote wellbeing and support colleagues affected by neurodiversity, mental health problems, disability and long-term illness Culture Club - Here to increase awareness and celebrate the different cultures and beliefs that we have in the organisation, so that we all have our cultures felt and feel welcomed Wellbeing and hybrid working Our hybrid working approach combines the best of flexible working - a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips. We understand that everyone has different needs, and we strive to create opportunities for relationship building, collaboration and social time. Each of our teams has a team agreement outlining when and how often we're expected to be in our London Bridge office. We're very welcome to work there more frequently. Office time is a commute, so we pay our own travel costs. For this role, we would expect the successful candidate to be coming into the London office one day per month. Next steps For more information on the role, please download our job description (job profile document) and read through 'How to apply' section (below), sharing the key points to refer to in your application and clickapply. The closing date is Sunday 13 th July 2025. Applications must be submitted by 23:45 UK time. Interviews: By arrangement. Currently scheduled for the week of Monday 21 st July 2025. How to apply To complete your application, you'll be asked to upload your CV and complete the supporting information section through our application portal. Please fill in parts one and two of our application for your personal statement, both have an 8000-character limit. You may wish to use a method such as the 'STAR ' technique or similar. When completing the statements please ensure you clearly provide a full and relevant example of how the criteria apply. PART ONE Please address the core/essential skills, experience and competencies required using real examples where possible and tell us in what ways you are a good match for the role. This provides you with a great opportunity to showcase your knowledge, skills and experiences with the most important aspects of this role which will be used in reviewing and shortlisting applications: Proven experience in a busy customer focused support team, sometimes having difficult conversations Ability to engage with a broad variety of customers with enthusiasm and empathy High-level facilitation and collaboration skills, able to harness the creativity and diversity of a group of people working towards shared objectives, for example when working to improve processes. Positive person with a solution focussed approach. A quick-thinking problem solver, who puts the customer at the heart of everything you do. Experience using a CRM system e.g. Raiser's Edge, with an understanding of UK GDPR. PART TWO Please provide us with any further supporting information that you feel will benefit your application. You may want to reference the values and behaviours sections. This provides you with a great opportunity to further support your application, showcase your understanding of the role and how you feel you'll be able to contribute to the success of Prostate Cancer UK. Apply via the apply now link at the top and bottom of this page where you'll be taken through to our career portal. Got a question? Please let us know if you have any accessibility requirements or any other questions - we're here to help: We look forward to receiving your application! . click apply for full job details
Jul 03, 2025
Full time
Fixed term (12 months), full-time (37.5 hours per week) Hybrid working with regular travel to our London Bridge Office What the job involves We're looking for a Customer Experience Executive to join our team on a fixed term basis covering an internal secondment. This is a fantastic opportunity for a proactive, people-orientated, Customer Experience/ Supporter Care professional to join an established team at one of the most dynamic charities in the UK. You'll be a critical part of the Customer Experience and Engagement Team in our Communications Directorate. Focussing on supporter care, you'll be committed to building and strengthening long term relationships with our customers - from service users to fundraisers, from campaigners to volunteers. You'll enjoy keeping customers coming back for more. We're transforming our culture to be customer and insight driven and this role will play a major part in making that happen. You'll be supporting the Customer Experience Manager in gathering customer intelligence and implementing evidence-based insights to reinforce and improve customer journeys. You'll provide a customer focused steer in working groups for new and existing fundraising products. Putting the experience of the customer first, you'll help build long term relationships with our customers and keep them coming back for more. You'll be passionate about stopping prostate cancer killing men and damaging bodies. You'll develop a sound understanding of our processes with a drive and desire to continually improve the way we work, using an agile mindset, seeking, and implementing solutions and finding better ways of working. What we want from you We're looking for a people-focused, self-motivated, and hands-on individual who believes that every interaction matters. You'll have experience working in a busy, customer-focused support team and enjoy the "nuts and bolts" of delivering customer-centred, insights-led experiences just as much as delivering the experience itself. You'll help strengthen the relationships we have with our customers, so together we can create a world where lives aren't limited by prostate cancer. You'll be comfortable dealing with complaints and able to engage with a wide range of customers, showing enthusiasm or empathy when it's needed. You'll be a strong communicator, able to adapt your style to suit different people and situations and have experience building good relationships at all levels of an organisation. You'll be comfortable highlighting the impact that every stakeholder has on our customers' experiences. Proactive, collaborative, and a real people person, you'll work well under pressure as part of a dynamic team. You'll have experience using a CRM system (like Raiser's Edge) and understand the importance of handling sensitive data in line with GDPR regulations. Ideally, you'll also have a good understanding of fundraising rules, including Gift Aid. Why work with us? Every man needs to know about the most common cancer in men - prostate cancer. It's a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year. Prostate Cancer UK is the largest men's health charity in the UK. We have a simple ambition - to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We're blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease. Work with us and you'll see your efforts pay off as we give men and their families the power to navigate prostate cancer. What we offer Join our team and be part of an award-winning charity. We'll support you to develop your skills and expertise. We offer a competitive benefits package, including: Generous leave entitlements that increase with service One 'development day' a month to use for training or personal development Enhanced contributory pension scheme Life insurance and group income protection Health Cash Plan Life and wellbeing advice and support via our Employee Assistance Programme Discounted gym membership and high street shopping discounts Loans for season tickets or cycles Our commitment to equity, diversity and inclusion At Prostate Cancer UK we're committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We'll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally. We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change. Our people networks We're continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride - A safe space where LGBTQ+ colleagues - and our allies - can share their diverse lived experiences, celebrate LGBTQ+ culture and history, and create new ideas about how our organisation can be more inclusive and representative of LGBTQ+ people Mind & Body - Here to increase awareness, promote wellbeing and support colleagues affected by neurodiversity, mental health problems, disability and long-term illness Culture Club - Here to increase awareness and celebrate the different cultures and beliefs that we have in the organisation, so that we all have our cultures felt and feel welcomed Wellbeing and hybrid working Our hybrid working approach combines the best of flexible working - a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips. We understand that everyone has different needs, and we strive to create opportunities for relationship building, collaboration and social time. Each of our teams has a team agreement outlining when and how often we're expected to be in our London Bridge office. We're very welcome to work there more frequently. Office time is a commute, so we pay our own travel costs. For this role, we would expect the successful candidate to be coming into the London office one day per month. Next steps For more information on the role, please download our job description (job profile document) and read through 'How to apply' section (below), sharing the key points to refer to in your application and clickapply. The closing date is Sunday 13 th July 2025. Applications must be submitted by 23:45 UK time. Interviews: By arrangement. Currently scheduled for the week of Monday 21 st July 2025. How to apply To complete your application, you'll be asked to upload your CV and complete the supporting information section through our application portal. Please fill in parts one and two of our application for your personal statement, both have an 8000-character limit. You may wish to use a method such as the 'STAR ' technique or similar. When completing the statements please ensure you clearly provide a full and relevant example of how the criteria apply. PART ONE Please address the core/essential skills, experience and competencies required using real examples where possible and tell us in what ways you are a good match for the role. This provides you with a great opportunity to showcase your knowledge, skills and experiences with the most important aspects of this role which will be used in reviewing and shortlisting applications: Proven experience in a busy customer focused support team, sometimes having difficult conversations Ability to engage with a broad variety of customers with enthusiasm and empathy High-level facilitation and collaboration skills, able to harness the creativity and diversity of a group of people working towards shared objectives, for example when working to improve processes. Positive person with a solution focussed approach. A quick-thinking problem solver, who puts the customer at the heart of everything you do. Experience using a CRM system e.g. Raiser's Edge, with an understanding of UK GDPR. PART TWO Please provide us with any further supporting information that you feel will benefit your application. You may want to reference the values and behaviours sections. This provides you with a great opportunity to further support your application, showcase your understanding of the role and how you feel you'll be able to contribute to the success of Prostate Cancer UK. Apply via the apply now link at the top and bottom of this page where you'll be taken through to our career portal. Got a question? Please let us know if you have any accessibility requirements or any other questions - we're here to help: We look forward to receiving your application! . click apply for full job details
Could you build and support a fundraising community to help tackle health inequalities for people affected by cancer in the North West? Are you passionate about the power of communities to make real change happen through fundraising? Working for a leading cancer charity as their brand-new Regional Fundraiser , you'll help schools, community groups, individual volunteers and local businesses to fund world-class research. Through award-winning, high-impact campaigns, you'll challenge the cause, improve the care and find the cure for cancer. Salary : £29-34k (able to appoint across the band) Contract : Permanent, either full time, part-time or reduced hours Location : Homebased, with regular travel across your local patch (and team meetings held in Liverpool) Benefits : 25 days (+ bank and Christmas closure), 5% employer pension contribution Culture : Flexible, supportive, able to work with autonomy About the charity Living in the North West, we're 25% more likely to be diagnosed with cancer than elsewhere in the UK and many cancers are much more common across the region. The region also suffers from extreme social-deprivation and health inequalities which, when combined, lead to a lower-than-average life-expectancy and poorer quality of life for our communities. Community fundraising is an important vehicle to challenge this - by raising money and awareness. There are two roles in the team - one full time and one part-time. Regions could be either Greater Manchester , Lancashire or North Wales - you'll be homebased with travel across the patch to meet supporters. We're flexible on how the region is split, depending on where talented people live. What will I be fundraising for? Recent fundable projects include a groundbreaking annual Regional Report on cancer and the innovative Lab-Coat Learning education programme for the region's schools. You'll act as the face of the charity out in the community, spreading the word about how fundraising can drive positive change. You'll develop relationships with volunteer fundraisers, community groups and local businesses, encouraging and motivating them to fundraise. You'll deliver interactive presentations, activities and outreach sessions at schools and volunteer groups, offering support, advice and guidance on how people can supercharge their fundraising. About you You join a passionate and well-established fundraising team, who genuinely care about and support one another. Key attributes we're looking for in our new Regional Fundraiser: Experience working in a face-to-face role, either fundraising, sales, account or volunteer management. Engaging presentation skills , able to inspire people to take action. Strong interpersonal and relationship-building skills. A self-motivated individual, capable of working independently and as part of a team. Target-driven , comfortable and confident working with achievable KPIs and targets. A team player , someone who brings the best out in other people. Flexibility to attend fundraising events, including some evenings and weekends. Ability to travel independently across the North West. If you're driven by making a difference in the fight against cancer, then step forward: we'd absolutely love to hear from you. Please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step. Deadline: 9am on Wednesday 26th March Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Mar 06, 2025
Full time
Could you build and support a fundraising community to help tackle health inequalities for people affected by cancer in the North West? Are you passionate about the power of communities to make real change happen through fundraising? Working for a leading cancer charity as their brand-new Regional Fundraiser , you'll help schools, community groups, individual volunteers and local businesses to fund world-class research. Through award-winning, high-impact campaigns, you'll challenge the cause, improve the care and find the cure for cancer. Salary : £29-34k (able to appoint across the band) Contract : Permanent, either full time, part-time or reduced hours Location : Homebased, with regular travel across your local patch (and team meetings held in Liverpool) Benefits : 25 days (+ bank and Christmas closure), 5% employer pension contribution Culture : Flexible, supportive, able to work with autonomy About the charity Living in the North West, we're 25% more likely to be diagnosed with cancer than elsewhere in the UK and many cancers are much more common across the region. The region also suffers from extreme social-deprivation and health inequalities which, when combined, lead to a lower-than-average life-expectancy and poorer quality of life for our communities. Community fundraising is an important vehicle to challenge this - by raising money and awareness. There are two roles in the team - one full time and one part-time. Regions could be either Greater Manchester , Lancashire or North Wales - you'll be homebased with travel across the patch to meet supporters. We're flexible on how the region is split, depending on where talented people live. What will I be fundraising for? Recent fundable projects include a groundbreaking annual Regional Report on cancer and the innovative Lab-Coat Learning education programme for the region's schools. You'll act as the face of the charity out in the community, spreading the word about how fundraising can drive positive change. You'll develop relationships with volunteer fundraisers, community groups and local businesses, encouraging and motivating them to fundraise. You'll deliver interactive presentations, activities and outreach sessions at schools and volunteer groups, offering support, advice and guidance on how people can supercharge their fundraising. About you You join a passionate and well-established fundraising team, who genuinely care about and support one another. Key attributes we're looking for in our new Regional Fundraiser: Experience working in a face-to-face role, either fundraising, sales, account or volunteer management. Engaging presentation skills , able to inspire people to take action. Strong interpersonal and relationship-building skills. A self-motivated individual, capable of working independently and as part of a team. Target-driven , comfortable and confident working with achievable KPIs and targets. A team player , someone who brings the best out in other people. Flexibility to attend fundraising events, including some evenings and weekends. Ability to travel independently across the North West. If you're driven by making a difference in the fight against cancer, then step forward: we'd absolutely love to hear from you. Please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step. Deadline: 9am on Wednesday 26th March Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Could you build and support a fundraising community to help tackle health inequalities for people affected by cancer in the North West? Are you passionate about the power of communities to make real change happen through fundraising? Working for a leading cancer charity as their brand-new Regional Fundraiser , you'll help schools, community groups, individual volunteers and local businesses to fund world-class research. Through award-winning, high-impact campaigns, you'll challenge the cause, improve the care and find the cure for cancer. Salary : £29-34k (able to appoint across the band) Contract : Permanent, either full time, part-time or reduced hours Location : Homebased, with regular travel across your local patch (and team meetings held in Liverpool) Benefits : 25 days (+ bank and Christmas closure), 5% employer pension contribution Culture : Flexible, supportive, able to work with autonomy About the charity Living in the North West, we're 25% more likely to be diagnosed with cancer than elsewhere in the UK and many cancers are much more common across the region. The region also suffers from extreme social-deprivation and health inequalities which, when combined, lead to a lower-than-average life-expectancy and poorer quality of life for our communities. Community fundraising is an important vehicle to challenge this - by raising money and awareness. There are two roles in the team - one full time and one part-time. Regions could be either Greater Manchester , Lancashire or North Wales - you'll be homebased with travel across the patch to meet supporters. We're flexible on how the region is split, depending on where talented people live. What will I be fundraising for? Recent fundable projects include a groundbreaking annual Regional Report on cancer and the innovative Lab-Coat Learning education programme for the region's schools. You'll act as the face of the charity out in the community, spreading the word about how fundraising can drive positive change. You'll develop relationships with volunteer fundraisers, community groups and local businesses, encouraging and motivating them to fundraise. You'll deliver interactive presentations, activities and outreach sessions at schools and volunteer groups, offering support, advice and guidance on how people can supercharge their fundraising. About you You join a passionate and well-established fundraising team, who genuinely care about and support one another. Key attributes we're looking for in our new Regional Fundraiser: Experience working in a face-to-face role, either fundraising, sales, account or volunteer management. Engaging presentation skills , able to inspire people to take action. Strong interpersonal and relationship-building skills. A self-motivated individual, capable of working independently and as part of a team. Target-driven , comfortable and confident working with achievable KPIs and targets. A team player , someone who brings the best out in other people. Flexibility to attend fundraising events, including some evenings and weekends. Ability to travel independently across the North West. If you're driven by making a difference in the fight against cancer, then step forward: we'd absolutely love to hear from you. Please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step. Deadline: 9am on Wednesday 26th March Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Mar 06, 2025
Full time
Could you build and support a fundraising community to help tackle health inequalities for people affected by cancer in the North West? Are you passionate about the power of communities to make real change happen through fundraising? Working for a leading cancer charity as their brand-new Regional Fundraiser , you'll help schools, community groups, individual volunteers and local businesses to fund world-class research. Through award-winning, high-impact campaigns, you'll challenge the cause, improve the care and find the cure for cancer. Salary : £29-34k (able to appoint across the band) Contract : Permanent, either full time, part-time or reduced hours Location : Homebased, with regular travel across your local patch (and team meetings held in Liverpool) Benefits : 25 days (+ bank and Christmas closure), 5% employer pension contribution Culture : Flexible, supportive, able to work with autonomy About the charity Living in the North West, we're 25% more likely to be diagnosed with cancer than elsewhere in the UK and many cancers are much more common across the region. The region also suffers from extreme social-deprivation and health inequalities which, when combined, lead to a lower-than-average life-expectancy and poorer quality of life for our communities. Community fundraising is an important vehicle to challenge this - by raising money and awareness. There are two roles in the team - one full time and one part-time. Regions could be either Greater Manchester , Lancashire or North Wales - you'll be homebased with travel across the patch to meet supporters. We're flexible on how the region is split, depending on where talented people live. What will I be fundraising for? Recent fundable projects include a groundbreaking annual Regional Report on cancer and the innovative Lab-Coat Learning education programme for the region's schools. You'll act as the face of the charity out in the community, spreading the word about how fundraising can drive positive change. You'll develop relationships with volunteer fundraisers, community groups and local businesses, encouraging and motivating them to fundraise. You'll deliver interactive presentations, activities and outreach sessions at schools and volunteer groups, offering support, advice and guidance on how people can supercharge their fundraising. About you You join a passionate and well-established fundraising team, who genuinely care about and support one another. Key attributes we're looking for in our new Regional Fundraiser: Experience working in a face-to-face role, either fundraising, sales, account or volunteer management. Engaging presentation skills , able to inspire people to take action. Strong interpersonal and relationship-building skills. A self-motivated individual, capable of working independently and as part of a team. Target-driven , comfortable and confident working with achievable KPIs and targets. A team player , someone who brings the best out in other people. Flexibility to attend fundraising events, including some evenings and weekends. Ability to travel independently across the North West. If you're driven by making a difference in the fight against cancer, then step forward: we'd absolutely love to hear from you. Please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step. Deadline: 9am on Wednesday 26th March Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
4,000 professionals, 0 days wasted, 1 incredible purpose. Together we will beat cancer. Customer Sales Representative £23,750 per annum + benefits Department: Marketing, Fundraising & Engagement Contract: Perm and Fixed Term Contracts Available Hours: Full time 35 hours per week (between 8am - 8pm, 10 days within 14, 2 weekends in 4) Location: Sterling House, Oxford, 1 day per week Closing date: 1 February :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Internally this role is known as Supporter Services Executive 4000 professionals, 0 days wasted, 1 incredible purpose. Together we will beat cancer. At Cancer Research UK, we exist to beat cancer. We have an exciting opportunity for an engaging, friendly, and passionate individual to join us as a Customer Service Adviser. You'll use your top-notch people skills to provide excellent customer service to our supporters on the phone, via email and in letters. You'll be proactive and tenacious and use each interaction as an opportunity to maximise fundraising and loyalty for Cancer Research UK. This could suit someone who has worked in fundraising (Face to Face/Door to Door) and is passionate about raising money for Cancer Research UK. Alternatively, you could work in a call centre, as a telemarketer or sales advisor. As long as you can demonstrate the ability to inspire and motivate out supporters, we would love to hear from you You'll be given full training and support in the form of online/in person workshops as well as a buddy to support you in your journey to becoming a subject matter expert in all things Cancer Research UK It's a fun working environment where you can work locally to support one of the UKs most trusted brands. There is lots more too; 25 days holiday + flexible bank holidays , sick pay and lots of development opportunities. You will also have access to discounts and benefits on the surrounding business park. More info: They offer free BBQs in the summer if you sign up, they have table tennis, pop up shops/bars and animals! This is directly opposite the office. Fancy a quick coffee break? The Oxford Works is a café and meeting space at the entrance to the business park. What will I be doing? Using each conversation as an opportunity to promote CRUKS range of fundraising opportunities, products and services, with the goal of strengthening the relationship, enhance the experience, improve fundraising and extending loyalty Proactively seeking engaged supporters via inbound and outbound interactions Manage Supporter queries across various channels in a professional and timely way. Promoting a first point of contact resolution. Take ownership of casework load ensuring its seen through to resolve. Ensure Key Performance Indicators (KPI) are achieved. Working across all our services and channels e.g. Outbound calls, inbound calls, Live chat, email, Social Media What skills are you looking for? Passion for and experience in delivering excellent customer service. Confident in conversing with supporters/fundraisers and the ability to build long lasting relationships across varied channels, verbal and written. Confident in motivating supporters to increase loyalty to the charity (Upselling our products to inspire fundraising opportunities) Experience of working to targets and be self-motivated to meet these. Strong interpersonal skills including experience of conversing confidently over the phone. Excellent attention to detail and level of accuracy IT literate and the ability to use multiple systems (CRM, TEAMS, OUTLOOK, MICROSOFT/Salesforce) Excellent attention to detail and accuracy Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. What will I gain? Each and every one of our employees contributes to our mission to beat cancer. In return, we create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
Feb 01, 2024
Full time
4,000 professionals, 0 days wasted, 1 incredible purpose. Together we will beat cancer. Customer Sales Representative £23,750 per annum + benefits Department: Marketing, Fundraising & Engagement Contract: Perm and Fixed Term Contracts Available Hours: Full time 35 hours per week (between 8am - 8pm, 10 days within 14, 2 weekends in 4) Location: Sterling House, Oxford, 1 day per week Closing date: 1 February :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Internally this role is known as Supporter Services Executive 4000 professionals, 0 days wasted, 1 incredible purpose. Together we will beat cancer. At Cancer Research UK, we exist to beat cancer. We have an exciting opportunity for an engaging, friendly, and passionate individual to join us as a Customer Service Adviser. You'll use your top-notch people skills to provide excellent customer service to our supporters on the phone, via email and in letters. You'll be proactive and tenacious and use each interaction as an opportunity to maximise fundraising and loyalty for Cancer Research UK. This could suit someone who has worked in fundraising (Face to Face/Door to Door) and is passionate about raising money for Cancer Research UK. Alternatively, you could work in a call centre, as a telemarketer or sales advisor. As long as you can demonstrate the ability to inspire and motivate out supporters, we would love to hear from you You'll be given full training and support in the form of online/in person workshops as well as a buddy to support you in your journey to becoming a subject matter expert in all things Cancer Research UK It's a fun working environment where you can work locally to support one of the UKs most trusted brands. There is lots more too; 25 days holiday + flexible bank holidays , sick pay and lots of development opportunities. You will also have access to discounts and benefits on the surrounding business park. More info: They offer free BBQs in the summer if you sign up, they have table tennis, pop up shops/bars and animals! This is directly opposite the office. Fancy a quick coffee break? The Oxford Works is a café and meeting space at the entrance to the business park. What will I be doing? Using each conversation as an opportunity to promote CRUKS range of fundraising opportunities, products and services, with the goal of strengthening the relationship, enhance the experience, improve fundraising and extending loyalty Proactively seeking engaged supporters via inbound and outbound interactions Manage Supporter queries across various channels in a professional and timely way. Promoting a first point of contact resolution. Take ownership of casework load ensuring its seen through to resolve. Ensure Key Performance Indicators (KPI) are achieved. Working across all our services and channels e.g. Outbound calls, inbound calls, Live chat, email, Social Media What skills are you looking for? Passion for and experience in delivering excellent customer service. Confident in conversing with supporters/fundraisers and the ability to build long lasting relationships across varied channels, verbal and written. Confident in motivating supporters to increase loyalty to the charity (Upselling our products to inspire fundraising opportunities) Experience of working to targets and be self-motivated to meet these. Strong interpersonal skills including experience of conversing confidently over the phone. Excellent attention to detail and level of accuracy IT literate and the ability to use multiple systems (CRM, TEAMS, OUTLOOK, MICROSOFT/Salesforce) Excellent attention to detail and accuracy Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. What will I gain? Each and every one of our employees contributes to our mission to beat cancer. In return, we create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
