Sales Support Estimator

Company Profile:

A leading provider of high-quality print solutions, specializing in Printed Cartons for a niche market including the pharmaceutical sector. They pride themselves on their commitment to innovation, customer service, and delivering exceptional results. A dynamic and growing company looking for a talented and enthusiastic individual to join their team.

Title: Sales Support with Account Management

Salary: 28k- 30k

Key Responsibilities:

Sales Support:

• Act as a proactive liaison between the sales team and clients, ensuring smooth communication and addressing inquiries promptly.
• Prepare and customize sales proposals and presentations, collaborating with the sales team to ensure they align with client needs and company branding.
• Manage and update customer databases and CRM information with a focus on sales pipeline accuracy and lead tracking.
• Conduct initial qualification of incoming enquiries and direct them to the appropriate sales representative.
• Provide general administrative support to the sales team, including scheduling meetings, managing correspondence, and organizing sales materials.
• Communication:
• Act as a point of contact for clients and internal teams.
• Communicate effectively and professionally via phone, email, and in person.
• Maintain clear and concise communication with all stakeholders.
• Quote Management:
• Prepare and generate accurate and timely quotes based on sales team specifications.
• Manage and track quote revisions and follow-ups.
• Maintain accurate records of all quotes in the CRM system.
• Collaborate with internal departments (e.g., production, commercial, CAD) to ensure accurate pricing and feasibility.
• Project Management Support:
• Assist sales team in project initiation and planning.
• Track project progress and deadlines, ensuring timely completion.
• Coordinate with internal teams to facilitate smooth project execution.
• Maintain organized project documentation and files.
• Proactively identify and address potential project roadblocks.

Skills & Competences:

• Proven experience in a similar administrative or sales support role, ideally within the printing or related industry but not essential.
• Excellent organizational and time-management skills with the ability to prioritize tasks effectively.
• Strong attention to detail and accuracy.
• Proficiency in using CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills, both written and verbal.
• Ability to work independently and as part of a team.
• Proactive and problem-solving mindset.
• Knowledge of printing processes and terminology is a plus.