Hotel Duty Manager

The Role of a Duty Manager

Leading from the front, the Duty Manager is a key role at our hotel, responsible for ensuring the smooth operation of the front of house to provide guests with a unique and enjoyable experience.

You will prioritize guest satisfaction, demonstrate strong communication skills, and have excellent attention to detail and organization. You will enjoy engaging with guests and be a vital part of the front office team.

Applicants should have previous hotel experience in a senior front office role.

Threadneedles Hotel, Autograph Collection is a distinguished five-star boutique hotel located in the heart of the City of London. Housed in a former Victorian bank, this 74-bedroom property combines historic charm with modern luxury. It is conveniently situated near Bank Tube Station, offering excellent access for both business and leisure travelers.

Our Culture

At Threadneedles Hotel, we are committed to delivering exceptional service and creating memorable experiences. Our team values authenticity, attention to detail, and a passion for hospitality. We foster a culture of teamwork, respect, and excellence, ensuring every guest feels welcomed and cared for.

Benefits of Joining Our Team

• Service Charge: Share in the service charge, enhancing your earnings.
• Incentive Payments: Earn extra for exceptional service.
• Referral Bonus: Receive £500 for referring a new team member.
• Holiday Allowance: Starting at 5.6 weeks, increasing with service length.
• Recognition Programs: Celebrate positive contributions.
• Career Development: Opportunities through apprenticeship programs and career progression.
• Learning and Development: Access to digital platforms and courses.
• Financial Wellbeing: Retail discounts and savings.
• Health and Wellbeing: Interactive platforms and Employee Assistance Program.
• Healthcare: Cash plan benefits including 24-hour GP access.
• Future Planning: Pension scheme participation.
• Discounted Room Nights: Through Marriott's Explorer program for staff, family, and friends.
• Exclusive Perks: Complimentary passes to Thermae Bath Spa.

About YTL Hotels

YTL Hotels is a global hospitality brand dedicated to creating memorable experiences with a diverse portfolio of luxury properties.

Our Philosophy

Our brand promise, "Treasured Places, Treasured Moments," reflects our commitment to meaningful and enriching guest journeys.

Join us to grow, thrive, and enjoy these benefits. Apply today!

Applicants must be eligible to work in the UK or hold a valid UK work permit/visa.