Humaans is a next generation HRIS supporting globally distributed organisations. Powered by a flexible data model, deep integrations, fast APIs, and enriched by AI, Humaans removes manual work, reduce compliance risk and enhance your employee experience. Humaans reduces ongoing administrative work by 65% and onboarding time by an average of 55%.
We've raised $20 million in VC funding to date. Investors include major Tech players such as Lachy Groom; Slack founder Stewart Butterfield; Shopify founder Tobias Lutke; Figma Founder Dylan Field; Linkedin ex-CEO Jeff Weiner; Stripe COO Claire Johnson; Y Combinator; Moonfire; Frontline Ventures; Exor and more.
Our journey is only at the beginning, and we're looking for people excited about driving real impact. As a human centred company (quite literally), every team member counts - and that's where you come in.
Customer Success at HumaansOur Customer Success team at Humaans is responsible for providing exceptional experiences to our customers to ensure they can optimise their time and effort for what's really needed - the employees.
If you're a natural communicator, love working with customers, and have experience in a proactive CS role at a growing company, we'd love to chat!
While not required, if you have a background in People Ops or HR and are considering transitioning from managing people to supporting peers, this role could be a great fit for you.
What excites you:This is an in-person role based at our Central London office (Chancery Lane). Our team comes together in the office on Tuesdays, Wednesdays, and Thursdays to fuel collaboration and connection.
Package & BenefitsEarly stage startups can be messy - we know that. We're putting effort in providing you with the best employee experience and a quality driven environment in exchange for trusting us.
Salary: Competitive compensation.
Equity: Meaningful equity so that you own part of the company.
Time off: 25 days of paid time off per year plus public holidays.
Health: Bupa Private health and dental insurance.
Technology: A brand new MacBook.
Learning and development: Budget for books and other resources you need.
Why Join Humaans Today?Transform an Entire Industry: HR tech is ripe for disruption, and we're leading the charge. Traditional HR products are clunky, slow, and fail to deliver a seamless experience. Businesses are tired of outdated, fragmented solutions that don't scale. Humaans is here to disrupt that status quo with powerful, scalable solutions that work for every part of the organization.
Tackle a Game-Changing Challenge: HR Tech used to be overlooked - not anymore. The way people work is evolving faster than ever, and the needs of global companies are changing in real-time. Humaans is at the forefront of this change, reshaping how businesses operate and empowering teams everywhere.
Work in a Quality-First Culture: At Humaans, we're obsessed with delivering top-notch user experiences. Every decision we make is guided by our dedication to design, performance, and customer experience.
Accelerate Your Career: Joining us at this stage means you'll be growing alongside the company. We're learning together, shaping the future of HR tech, and offering you an unmatched opportunity for personal and professional growth.
Backed by the Best: We're proud to have the support of legendary investors and tech leaders, including Y Combinator and Lachy Groom, the founders of Slack, Shopify, and Figma, Asana's former CRO, the former CEO of LinkedIn and more. With this powerhouse backing, we're set to building something truly special.
Our Commitment to DiversityAt Humaans we're looking for genuinely good people that are transparent and emphatic. We're committed to providing equal opportunities, a diverse and inclusive work environment, and ensuring a fair interview process for everyone. You're welcome to apply no matter your gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.