Leisure Centre Duty Manager with a National Pool Lifeguard Qualification (NPLQ), previous supervisory/management experience and extensive knowledge of the leisure industry is required for a well-established Academy Trust based in Hedge End, Southampton. SALARY: £27,821 per annum (£24,405 per annum + 14% Shift Allowance) + Benefits LOCATION: Hedge End, Southampton, Hampshire JOB TYPE: Full-Time, Perma click apply for full job details
Jul 05, 2025
Full time
Leisure Centre Duty Manager with a National Pool Lifeguard Qualification (NPLQ), previous supervisory/management experience and extensive knowledge of the leisure industry is required for a well-established Academy Trust based in Hedge End, Southampton. SALARY: £27,821 per annum (£24,405 per annum + 14% Shift Allowance) + Benefits LOCATION: Hedge End, Southampton, Hampshire JOB TYPE: Full-Time, Perma click apply for full job details
Our Olympians need you! Two-time Olympic Gold Medallist, Rebecca Adlington, is looking for the best talent in Leisure. With continued successful growth across our business, we are currently recruiting for an experienced Swim! Assistant General Manager who is passionate about creating a world-class environment for learn-to-swim in bespoke learn-to-swim centres. This is an integral role not only to the day-to-day operations of the centres but also to the broader vision of transforming how learn-to-swim is delivered in the UK. If you have a passion for swimming and developing your management career in the leisure industry, this is the role for you. History of Swim! Olympians Rebecca Adlington, Steve Parry, and Adrian Turner are behind the creation of Swim! , the UK's leading premium learn-to-swim experience. We utilize bespoke facilities to deliver high-quality swimming lessons to children aged 0-11. Our program emphasizes proper technique and core skills before progressing to distances, with fun weekly themes for children. Our members-only access includes modern, warm changing rooms designed for children, a panoramic viewing lounge with refreshments and activities for the whole family, smart lesson management, and our unique Swim! awards to celebrate achievements. The booking process is simple and online, with no need to rebook every few weeks. Swim! Assistant Manager duties Assist the General Manager in achieving service and financial targets as outlined in the annual budget and business plan. Oversee the delivery of engaging lessons for children and adults, using Swim! resources and programming strategies to ensure a seamless customer experience. Provide exceptional customer care to swimmers and their families, fostering these behaviors within the operational team. Monitor program performance and KPIs such as customer retention and Net Promoter Scores; analyze data to inform business decisions and improvements. Lead operational teams, including Lifeguards and Swimming Teachers, conducting monthly rotas, observations, and team meetings. Manage individual and team performance according to Swim! standards. Manage opening and closing procedures, ensure policies and procedures are followed, and oversee risk assessments to maintain safety and high service standards. Maintain facility hygiene and operational standards, aiming for a 5-star monthly audit score and full compliance with health and safety regulations. Complete health and safety checks regularly, keeping accurate records and proactively addressing hazards. Ensure the pool plant operates efficiently, performing scheduled maintenance and monitoring chemical levels in accordance with guidelines and regulations. Collaborate with pool engineers and maintenance contractors to ensure optimal operation of all building systems and support preventative and reactive maintenance. Manage maintenance budgets and schedules, seeking efficiencies and cost savings, including managing overtime and staffing budgets. Person Specification Strong communication and numeracy skills Knowledge of sports/activity programming and management Customer-focused with a commitment to high standards Experience working with KPIs and in a commercial environment Proven leadership and team management skills Ability to foster cooperation among team members, suppliers, and departments Ability to define and communicate operational KPIs Effective budget management skills Excellent interpersonal skills for working at all levels Strong organizational and business development abilities Proficiency in Microsoft Office and CRM systems Passion for sport, physical activity, and health This role involves out-of-hours work and key holder responsibilities Employee Benefits Performance-related bonus potential Birthday off Bright, colorful work kit Discount on swimming lessons for family and friends Recognition schemes, rewards, and team events Monthly staff training and collaboration opportunities Multiple training and qualification opportunities
Jul 04, 2025
Full time
Our Olympians need you! Two-time Olympic Gold Medallist, Rebecca Adlington, is looking for the best talent in Leisure. With continued successful growth across our business, we are currently recruiting for an experienced Swim! Assistant General Manager who is passionate about creating a world-class environment for learn-to-swim in bespoke learn-to-swim centres. This is an integral role not only to the day-to-day operations of the centres but also to the broader vision of transforming how learn-to-swim is delivered in the UK. If you have a passion for swimming and developing your management career in the leisure industry, this is the role for you. History of Swim! Olympians Rebecca Adlington, Steve Parry, and Adrian Turner are behind the creation of Swim! , the UK's leading premium learn-to-swim experience. We utilize bespoke facilities to deliver high-quality swimming lessons to children aged 0-11. Our program emphasizes proper technique and core skills before progressing to distances, with fun weekly themes for children. Our members-only access includes modern, warm changing rooms designed for children, a panoramic viewing lounge with refreshments and activities for the whole family, smart lesson management, and our unique Swim! awards to celebrate achievements. The booking process is simple and online, with no need to rebook every few weeks. Swim! Assistant Manager duties Assist the General Manager in achieving service and financial targets as outlined in the annual budget and business plan. Oversee the delivery of engaging lessons for children and adults, using Swim! resources and programming strategies to ensure a seamless customer experience. Provide exceptional customer care to swimmers and their families, fostering these behaviors within the operational team. Monitor program performance and KPIs such as customer retention and Net Promoter Scores; analyze data to inform business decisions and improvements. Lead operational teams, including Lifeguards and Swimming Teachers, conducting monthly rotas, observations, and team meetings. Manage individual and team performance according to Swim! standards. Manage opening and closing procedures, ensure policies and procedures are followed, and oversee risk assessments to maintain safety and high service standards. Maintain facility hygiene and operational standards, aiming for a 5-star monthly audit score and full compliance with health and safety regulations. Complete health and safety checks regularly, keeping accurate records and proactively addressing hazards. Ensure the pool plant operates efficiently, performing scheduled maintenance and monitoring chemical levels in accordance with guidelines and regulations. Collaborate with pool engineers and maintenance contractors to ensure optimal operation of all building systems and support preventative and reactive maintenance. Manage maintenance budgets and schedules, seeking efficiencies and cost savings, including managing overtime and staffing budgets. Person Specification Strong communication and numeracy skills Knowledge of sports/activity programming and management Customer-focused with a commitment to high standards Experience working with KPIs and in a commercial environment Proven leadership and team management skills Ability to foster cooperation among team members, suppliers, and departments Ability to define and communicate operational KPIs Effective budget management skills Excellent interpersonal skills for working at all levels Strong organizational and business development abilities Proficiency in Microsoft Office and CRM systems Passion for sport, physical activity, and health This role involves out-of-hours work and key holder responsibilities Employee Benefits Performance-related bonus potential Birthday off Bright, colorful work kit Discount on swimming lessons for family and friends Recognition schemes, rewards, and team events Monthly staff training and collaboration opportunities Multiple training and qualification opportunities
4Leisure Recruitment are currently recruiting for exciting lifeguard jobs in Oxford! This position is ideal for all Lifeguards around the Oxford area who are interested in flexible shift work or full time employment to meet the needs of their current lifestyle and responsibilities. As a lifeguard you will need to be responsible, demonstrate great customer service and keep members safe within a 35-m click apply for full job details
Jul 04, 2025
Full time
4Leisure Recruitment are currently recruiting for exciting lifeguard jobs in Oxford! This position is ideal for all Lifeguards around the Oxford area who are interested in flexible shift work or full time employment to meet the needs of their current lifestyle and responsibilities. As a lifeguard you will need to be responsible, demonstrate great customer service and keep members safe within a 35-m click apply for full job details
4Leisure Recruitment are currently recruiting for multiple lifeguard jobs in Newmarket! These opportunities are ideal for all Lifeguards who are available and want to work in some of the best indoor and outdoor pools Newmarket has to offer! This will be a 0 hour contract/shift work where you are in charge of what hours you work, allowing you to still have as much freedom and flexibility as you need click apply for full job details
Jul 04, 2025
Full time
4Leisure Recruitment are currently recruiting for multiple lifeguard jobs in Newmarket! These opportunities are ideal for all Lifeguards who are available and want to work in some of the best indoor and outdoor pools Newmarket has to offer! This will be a 0 hour contract/shift work where you are in charge of what hours you work, allowing you to still have as much freedom and flexibility as you need click apply for full job details
4Leisure Recruitment are currently recruiting for multiple lifeguard jobs in Bury St. Edmunds and surrounding areas! These opportunities are ideal for all Lifeguards who are available and want to work in some of the best indoor and outdoor pools Bury St. Edmunds has to offer! This will be a 0 hour contract/shift work where you are in charge of what hours you work, allowing you to still have as much click apply for full job details
Jul 04, 2025
Full time
4Leisure Recruitment are currently recruiting for multiple lifeguard jobs in Bury St. Edmunds and surrounding areas! These opportunities are ideal for all Lifeguards who are available and want to work in some of the best indoor and outdoor pools Bury St. Edmunds has to offer! This will be a 0 hour contract/shift work where you are in charge of what hours you work, allowing you to still have as much click apply for full job details
Leisure Apprentice At Lord Butler Leisure Centre, we live, breathe and inspire a healthy lifestyle. As our Apprentice lifeguard, you will learn everything you need to know to ensure the safety of all swimmers. When you aren't on poolside you will assist with a wide range of activities such as safety checks, assisting customers with their needs, and generally ensuring that you help maintain a comfortable and safe environment for our customers at all times. This is a full-time position and flexibility is essential as shifts will include evenings and weekends. As our Apprentice You will be a role model to other swimmers and have the opportunity to learn additional valuable skills within the Leisure Centre including sales, customer service, effective communication, building workplace confidence and improving your lifesaving abilities. As part of the apprentice programme you will gain an RLSS NPLQ qualification, Level 3 Certificate in First Aid, Level 2 Certificate in Fitness or Gym Instruction and Level 2 Swim Teacher allowing you to earn up to 15 per hour in the future. Whilst undergoing your apprenticeship you will have a mix of on and off the job training, including shadowing other lifeguards to gain the competencies required for the role. You will also be given time to complete modules and tasks for your apprenticeship and spend time with your designated tutor from our learning partner. You must be able to demonstrate good time management and the ability to use initiative. The successful applicants will be enthusiastic, responsible and hardworking individuals to help supervise a wide variety of swimming sessions, maintain the Centres' high standards of Health & Safety and cleanliness, and assist with general day to day operations. In addition, what can we offer you? In your downtime you can even use our fantastic leisure facilities for free and will have access to a wide range of other benefits including our discount portal free gym membership for you and a nominated person Company sick pay Career Progression and more If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment. Please note that if you have not received correspondence within 21days then please assume you application has been unsuccessful on this occasion. We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity
Jun 30, 2025
Full time
Leisure Apprentice At Lord Butler Leisure Centre, we live, breathe and inspire a healthy lifestyle. As our Apprentice lifeguard, you will learn everything you need to know to ensure the safety of all swimmers. When you aren't on poolside you will assist with a wide range of activities such as safety checks, assisting customers with their needs, and generally ensuring that you help maintain a comfortable and safe environment for our customers at all times. This is a full-time position and flexibility is essential as shifts will include evenings and weekends. As our Apprentice You will be a role model to other swimmers and have the opportunity to learn additional valuable skills within the Leisure Centre including sales, customer service, effective communication, building workplace confidence and improving your lifesaving abilities. As part of the apprentice programme you will gain an RLSS NPLQ qualification, Level 3 Certificate in First Aid, Level 2 Certificate in Fitness or Gym Instruction and Level 2 Swim Teacher allowing you to earn up to 15 per hour in the future. Whilst undergoing your apprenticeship you will have a mix of on and off the job training, including shadowing other lifeguards to gain the competencies required for the role. You will also be given time to complete modules and tasks for your apprenticeship and spend time with your designated tutor from our learning partner. You must be able to demonstrate good time management and the ability to use initiative. The successful applicants will be enthusiastic, responsible and hardworking individuals to help supervise a wide variety of swimming sessions, maintain the Centres' high standards of Health & Safety and cleanliness, and assist with general day to day operations. In addition, what can we offer you? In your downtime you can even use our fantastic leisure facilities for free and will have access to a wide range of other benefits including our discount portal free gym membership for you and a nominated person Company sick pay Career Progression and more If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment. Please note that if you have not received correspondence within 21days then please assume you application has been unsuccessful on this occasion. We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity
Operations Manager Elm Park Full time Salary 28,000 JOB DESCRIPTION The Operations Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies. Primary objectives for the Operations Manager will be: To ensure the highest possible standards of Health and Safety and customer care within the Centre. To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre. To assume shift management responsibility for the centre to maximise the total performance of the centre and maintain the highest standards of customer care. To assist the Centre Manager in financial planning and budget setting to maximise the profitability of the business. To organise and manage the Duty Manager team in the absence of the Centre Manager. The Operations Manager will focus day to day on the following tasks: To deputise for the Centre Manager as requested. To act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre. To ensure the Leisure Centre is always provided as a clean, high quality facility with exciting innovative services. To ensure all Health and Safety procedures and responsibilities are carried out at all times. To assist the Contract Manager/Centre Manager in providing appropriate staff training and development. To ensure that the objectives of the contract are achieved and the appropriate financial systems and procedures are implemented. To be responsible for the provision of teaching and coaching courses for all areas of the operation, including recruitment and maintenance of a register of qualified coaches. To identify and assess the feasibility of new activities which the Centre could provide. To ensure all staff are kept informed of the Centre's activities and special events. To ensure team meetings are conducted on a regular basis to drive service standards and continuous improvement within the centre. To achieve maximum levels of participation in all courses and activities. Monitoring cost effectiveness and highlighting and rectifying areas of low performance. To produce performance records, statistics, targets and reports for programming and associated activities. To assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products. To ensure sufficient staff are available for the safe, high quality functioning of the Centre. To assist in the management of the Centre's quality assurance systems and procedures. To coach and teach as required and generally assist with the running of events. To act as a main key holder for the Centre and be responsible for opening and closing of the building and emergency call-outs. To undertake any regulatory requirements. To be responsible and accountable for cash handling as required. To have a good understanding of the financial accounts system. To help drive revenue and control expenditure so monthly targets are achieved. To undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved. THE CANDIDATE Qualifications, Knowledge and Skills It will be desirable that the post holder has a recognised qualification in Leisure Management, Sports Development or related subject. The successful candidate will preferably have knowledge and skills in the Leisure or a related industry in a small/medium sized enterprise. A First Aid at Work Qualification and National Pool Lifeguard Qualification are essential. A recognised Pool Plant Operators qualification is desirable or must be obtained within a set period if not held. Personal Among the personal characteristics sought the applicant: Relationship Building & Communication: Adept at building strong relationships and fostering acceptance and respect with clients, customers, and all levels of staff. I can effectively communicate, both listening and directing, across the organization. Client & Employee Focus: Committed to understanding and meeting client requirements, while also maintaining positive employee relations and delivering quality training. Flexibility & Dedication: Prepared to work additional hours and perform recreation assistant duties when needed to meet the demands of the role. DBS The position of Operations Manager may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not hold already hold a DBS Disclosure, it may be necessary for the postholder to be submitted for a DBS check.
Jun 26, 2025
Full time
Operations Manager Elm Park Full time Salary 28,000 JOB DESCRIPTION The Operations Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies. Primary objectives for the Operations Manager will be: To ensure the highest possible standards of Health and Safety and customer care within the Centre. To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre. To assume shift management responsibility for the centre to maximise the total performance of the centre and maintain the highest standards of customer care. To assist the Centre Manager in financial planning and budget setting to maximise the profitability of the business. To organise and manage the Duty Manager team in the absence of the Centre Manager. The Operations Manager will focus day to day on the following tasks: To deputise for the Centre Manager as requested. To act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre. To ensure the Leisure Centre is always provided as a clean, high quality facility with exciting innovative services. To ensure all Health and Safety procedures and responsibilities are carried out at all times. To assist the Contract Manager/Centre Manager in providing appropriate staff training and development. To ensure that the objectives of the contract are achieved and the appropriate financial systems and procedures are implemented. To be responsible for the provision of teaching and coaching courses for all areas of the operation, including recruitment and maintenance of a register of qualified coaches. To identify and assess the feasibility of new activities which the Centre could provide. To ensure all staff are kept informed of the Centre's activities and special events. To ensure team meetings are conducted on a regular basis to drive service standards and continuous improvement within the centre. To achieve maximum levels of participation in all courses and activities. Monitoring cost effectiveness and highlighting and rectifying areas of low performance. To produce performance records, statistics, targets and reports for programming and associated activities. To assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products. To ensure sufficient staff are available for the safe, high quality functioning of the Centre. To assist in the management of the Centre's quality assurance systems and procedures. To coach and teach as required and generally assist with the running of events. To act as a main key holder for the Centre and be responsible for opening and closing of the building and emergency call-outs. To undertake any regulatory requirements. To be responsible and accountable for cash handling as required. To have a good understanding of the financial accounts system. To help drive revenue and control expenditure so monthly targets are achieved. To undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved. THE CANDIDATE Qualifications, Knowledge and Skills It will be desirable that the post holder has a recognised qualification in Leisure Management, Sports Development or related subject. The successful candidate will preferably have knowledge and skills in the Leisure or a related industry in a small/medium sized enterprise. A First Aid at Work Qualification and National Pool Lifeguard Qualification are essential. A recognised Pool Plant Operators qualification is desirable or must be obtained within a set period if not held. Personal Among the personal characteristics sought the applicant: Relationship Building & Communication: Adept at building strong relationships and fostering acceptance and respect with clients, customers, and all levels of staff. I can effectively communicate, both listening and directing, across the organization. Client & Employee Focus: Committed to understanding and meeting client requirements, while also maintaining positive employee relations and delivering quality training. Flexibility & Dedication: Prepared to work additional hours and perform recreation assistant duties when needed to meet the demands of the role. DBS The position of Operations Manager may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not hold already hold a DBS Disclosure, it may be necessary for the postholder to be submitted for a DBS check.
Recreation Assistant Quarry House Leisure Part Time The role of Recreation Assistant is a great position to be able to carry out and be involved in the full range of leisure activities. Continually customer facing, the role provides rewarding opportunities. Meeting new people, variation in both activities and learning provides an exciting working day, every day, for our Recreation Assistants. The Job The primary objective of your role would be: To ensure the safety of and enjoyment of everybody using the Leisure Centre. To partake in the management of all aspects of the daily activities of the Centre. The Person A National Pool Lifeguarding Qualification is desirable but successful applicants will be provided with full training in all aspects of the role. The position is subject to a DBS check. Will be able to gain acceptance and respect from clients and the teams involved. Will be able to communicate throughout the organisation. Will be able to meet the demands of the role by working additional hours when required. Will be able to demonstrate clear identification with all customer requirements. Will be a team player. Will be able to develop the role on your own initiative. What can Legacy Leisure offer you? Free gym membership for you and a nominated person Employee discount portal Company sick pay Career Progression and More Legacy Leisure is a well established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people. How to Apply If you feel like you'd be successful in this role or are interested to know more, we'd love to hear from you. Please apply with a letter of application and CV Closing Date 30th June 2025 We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity. If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.
Jun 20, 2025
Full time
Recreation Assistant Quarry House Leisure Part Time The role of Recreation Assistant is a great position to be able to carry out and be involved in the full range of leisure activities. Continually customer facing, the role provides rewarding opportunities. Meeting new people, variation in both activities and learning provides an exciting working day, every day, for our Recreation Assistants. The Job The primary objective of your role would be: To ensure the safety of and enjoyment of everybody using the Leisure Centre. To partake in the management of all aspects of the daily activities of the Centre. The Person A National Pool Lifeguarding Qualification is desirable but successful applicants will be provided with full training in all aspects of the role. The position is subject to a DBS check. Will be able to gain acceptance and respect from clients and the teams involved. Will be able to communicate throughout the organisation. Will be able to meet the demands of the role by working additional hours when required. Will be able to demonstrate clear identification with all customer requirements. Will be a team player. Will be able to develop the role on your own initiative. What can Legacy Leisure offer you? Free gym membership for you and a nominated person Employee discount portal Company sick pay Career Progression and More Legacy Leisure is a well established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people. How to Apply If you feel like you'd be successful in this role or are interested to know more, we'd love to hear from you. Please apply with a letter of application and CV Closing Date 30th June 2025 We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity. If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.
Centre Director The MLA Centre Director is a full-time, seasonal position (mid-June until mid-August). The Centre Director is the main point of contact at an MLA Summer School and is responsible for all operations and employees. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion programme. We're on the lookout for someone who thrives on flexibility, cares deeply about making a positive difference, and is genuinely excited to work with kids. Your infectious energy will be key as you guide students on local and regional excursions, sharing your passion for the attractions they explore and creating memories that last a lifetime. As a vital member of the MLA team, your commitment is essential to ensuring our international students feel cared for throughout their entire journey with us - from the excitement of their arrival at the airport to the bittersweet farewell at the end of their transformative experience. If you're ready to blend fun with purpose, eager to contribute to the growth and cultural exchange of young minds and seek a summer experience that goes beyond the ordinary, apply now to join us as an MLA Activity Leader. Let's make this summer unforgettable together! COMPANY For 50 years, MLA has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. COMPANY MISSION STATEMENT MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. POSITION OVERVIEW Responsible for the overall Management of the Summer School Reports to UK Operations Manager From GBP 690per week (according to experience + Holiday Pay 12.07%) 6 working days per week 1 Day off per week BENEFITS Paid formal training Free transfers to the College Accommodation in single ensuite room Allmeals provided Company phone FreeFirst Aid and CPR Certifications if required REQUIRED SKILLS Capacity to motivate a team and lead by example Ability to multi-task Excellent communication (verbal and written) Attention to detail Self-motivation Aptitude to effectively use Microsoft Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests PREFERRED QUALIFICATIONS AND SKILLS: Prior work experience leading a team Prior experience overseeing a strict operating budget First Aid certification Lifeguard certification LOCATIONS We operate in : King's College, Brunel University, Roehampton University, University of Surrey, University of Reading, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, Dulwich College, The Duke of York's Royal Military School, Worcester, University of Worcester DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program KEY POSITION ACCOUNTABILITIES Pre-Programme Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable with all aspects of the programme Review the Centre Set-up Guide and all handbooks Become familiar with the mlaEasy Centre Management software Communicate with the centre staff regarding move-in, training, and any other pre-programme informatio Management of the Centre Maintain a clean, organized, and professional Centre Office Oversee the efficient completion of all duties of all staff Review all details pertaining to the day-to-day Centre operations and ensure all programme components are properly planned and delivered Work in conjunction with the Director of Studies to confirm the tuition programme is running in accordance with company standards Hold a minimum of two meetings with Group Leaders to be sure they are fully aware of their responsibilities and to ensure their needs and those of their students are being met Hold regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to ensure the programme is running smoothly and the contract is being upheld WELFARE AND SAFEGUARDING Become familiar with the British Council safeguarding policies and prepare the centre for an inspection by BC officials Constantly monitor students and staff safety and welfare, addressing any concerns promptly and effectively Monitor that risk assessments are cariied out effectively Establish and effectively communicate to staff and guests' site-specific emergency evacuation and preparedness plans Maintain 24-hour on-call emergency assistance for the Centre Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Work with the head office for any Authorized Student Pick-Up requests, ensuring proper documentation is received and recorded Oversee the Medical Doctor ensuring all job requirements are being dutifully executed as well as the infirmary is properly maintained All staff share the responsibility for safeguarding and promoting the welfare of children and must adhere to, and comply with MLA Safeguarding Policy COMPANY QUALITY PERFORMANCE Ensure that what has been sold to the guests is being provided by the Centre Deliver a comprehensive Centre induction to all new guests within 24-hours of arrival Host a Group Leader meeting within 24-hours of arrival Confirm the student and Group Leader handbooks are available and the contents are being adhered to Follow-up with staff to verify all guest inquiries are handled promptly and effectively Programme Set-up Oversee the staff with the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programmes Direct the set-up of student rooms by distributing linen, arranging furniture, and preparing keys Send Welcome Email to Group Leaders at least one week prior to arrival detailing the accommodations, campus information and rooming list requirements Collaborate with the Centre Administrator to ensure a correct rooming list has been provided to the Centre in accordance with the Centre contract OFFICE DUTIES Maintain a log of all meetings and guest feedback Oversee the Master Centre Excel file with detailed housing, dining, and facilities usage in support of the Centre Administrator Complete the Airport Transfer Check within the mlaEasy software to ensure all airport transfers have been booked and confirmed correctly Manage the sending of Centre SMS from mlaEasy to Group Leaders and students including but not limited to Parent Arrival, Group Leader Arrival, Parent Departure, and Group Leader Departure notifications Oversee the collection and distribution of the student passports and security deposits Verify all programme expenses are being accurately maintained by the Centre Administrator and conduct weekly audits of the Petty Cash Work with the Activities Manager and Director of Studies to ensure weekly staff schedules are accurate and available within the online employee scheduling software Submit bi-weekly payroll reports to the COO Hold regular staff meetings to maintain good communication and positive morale Perform end-of-programme staff evaluations and programme report TRAINING Attend all required training and induction meetings and take an active part in discussion and feedback prior to start of employment Review itineraries and become knowledgeable about attractions Complete any required training sessions/courses both online and in person as directed Provide all necessary paperwork prior to employment COMPENSATION Centre Director (Residential ) ,00 Weekly Holiday Pay (12.07%) is to be added to weekly pay. MLA REPUTATION & CODE OF CONDUCT To actively support MLA in its mission to provide quality learning To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible Develop a good rapport with the students and Group Leaders and avoid absences as much as possible There is a specific list of what code of conduct we expect from all staff members in our Staff Handbook UK EQUALITY ACT 2010 . click apply for full job details
Jun 19, 2025
Full time
Centre Director The MLA Centre Director is a full-time, seasonal position (mid-June until mid-August). The Centre Director is the main point of contact at an MLA Summer School and is responsible for all operations and employees. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion programme. We're on the lookout for someone who thrives on flexibility, cares deeply about making a positive difference, and is genuinely excited to work with kids. Your infectious energy will be key as you guide students on local and regional excursions, sharing your passion for the attractions they explore and creating memories that last a lifetime. As a vital member of the MLA team, your commitment is essential to ensuring our international students feel cared for throughout their entire journey with us - from the excitement of their arrival at the airport to the bittersweet farewell at the end of their transformative experience. If you're ready to blend fun with purpose, eager to contribute to the growth and cultural exchange of young minds and seek a summer experience that goes beyond the ordinary, apply now to join us as an MLA Activity Leader. Let's make this summer unforgettable together! COMPANY For 50 years, MLA has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. COMPANY MISSION STATEMENT MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. POSITION OVERVIEW Responsible for the overall Management of the Summer School Reports to UK Operations Manager From GBP 690per week (according to experience + Holiday Pay 12.07%) 6 working days per week 1 Day off per week BENEFITS Paid formal training Free transfers to the College Accommodation in single ensuite room Allmeals provided Company phone FreeFirst Aid and CPR Certifications if required REQUIRED SKILLS Capacity to motivate a team and lead by example Ability to multi-task Excellent communication (verbal and written) Attention to detail Self-motivation Aptitude to effectively use Microsoft Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests PREFERRED QUALIFICATIONS AND SKILLS: Prior work experience leading a team Prior experience overseeing a strict operating budget First Aid certification Lifeguard certification LOCATIONS We operate in : King's College, Brunel University, Roehampton University, University of Surrey, University of Reading, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, Dulwich College, The Duke of York's Royal Military School, Worcester, University of Worcester DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program KEY POSITION ACCOUNTABILITIES Pre-Programme Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable with all aspects of the programme Review the Centre Set-up Guide and all handbooks Become familiar with the mlaEasy Centre Management software Communicate with the centre staff regarding move-in, training, and any other pre-programme informatio Management of the Centre Maintain a clean, organized, and professional Centre Office Oversee the efficient completion of all duties of all staff Review all details pertaining to the day-to-day Centre operations and ensure all programme components are properly planned and delivered Work in conjunction with the Director of Studies to confirm the tuition programme is running in accordance with company standards Hold a minimum of two meetings with Group Leaders to be sure they are fully aware of their responsibilities and to ensure their needs and those of their students are being met Hold regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to ensure the programme is running smoothly and the contract is being upheld WELFARE AND SAFEGUARDING Become familiar with the British Council safeguarding policies and prepare the centre for an inspection by BC officials Constantly monitor students and staff safety and welfare, addressing any concerns promptly and effectively Monitor that risk assessments are cariied out effectively Establish and effectively communicate to staff and guests' site-specific emergency evacuation and preparedness plans Maintain 24-hour on-call emergency assistance for the Centre Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Work with the head office for any Authorized Student Pick-Up requests, ensuring proper documentation is received and recorded Oversee the Medical Doctor ensuring all job requirements are being dutifully executed as well as the infirmary is properly maintained All staff share the responsibility for safeguarding and promoting the welfare of children and must adhere to, and comply with MLA Safeguarding Policy COMPANY QUALITY PERFORMANCE Ensure that what has been sold to the guests is being provided by the Centre Deliver a comprehensive Centre induction to all new guests within 24-hours of arrival Host a Group Leader meeting within 24-hours of arrival Confirm the student and Group Leader handbooks are available and the contents are being adhered to Follow-up with staff to verify all guest inquiries are handled promptly and effectively Programme Set-up Oversee the staff with the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programmes Direct the set-up of student rooms by distributing linen, arranging furniture, and preparing keys Send Welcome Email to Group Leaders at least one week prior to arrival detailing the accommodations, campus information and rooming list requirements Collaborate with the Centre Administrator to ensure a correct rooming list has been provided to the Centre in accordance with the Centre contract OFFICE DUTIES Maintain a log of all meetings and guest feedback Oversee the Master Centre Excel file with detailed housing, dining, and facilities usage in support of the Centre Administrator Complete the Airport Transfer Check within the mlaEasy software to ensure all airport transfers have been booked and confirmed correctly Manage the sending of Centre SMS from mlaEasy to Group Leaders and students including but not limited to Parent Arrival, Group Leader Arrival, Parent Departure, and Group Leader Departure notifications Oversee the collection and distribution of the student passports and security deposits Verify all programme expenses are being accurately maintained by the Centre Administrator and conduct weekly audits of the Petty Cash Work with the Activities Manager and Director of Studies to ensure weekly staff schedules are accurate and available within the online employee scheduling software Submit bi-weekly payroll reports to the COO Hold regular staff meetings to maintain good communication and positive morale Perform end-of-programme staff evaluations and programme report TRAINING Attend all required training and induction meetings and take an active part in discussion and feedback prior to start of employment Review itineraries and become knowledgeable about attractions Complete any required training sessions/courses both online and in person as directed Provide all necessary paperwork prior to employment COMPENSATION Centre Director (Residential ) ,00 Weekly Holiday Pay (12.07%) is to be added to weekly pay. MLA REPUTATION & CODE OF CONDUCT To actively support MLA in its mission to provide quality learning To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible Develop a good rapport with the students and Group Leaders and avoid absences as much as possible There is a specific list of what code of conduct we expect from all staff members in our Staff Handbook UK EQUALITY ACT 2010 . click apply for full job details
Swimming Teacher: West Park Leisure Centre Casual Contract - Multiple Positions To deliver group and one to one lessons to a variety of ages and abilities as part of our Learn to Swim Programme, following the Swim England's Learn to Swim Framework. To deliver at least 1 crash course during the year within our Learn to Swim Programme. To deliver high quality lessons inline with the companies expected standards and schemes of work To deliver the companies internal water safety competencies "Swim Safer, Smarter, Stronger" To deliver both in and out of the water, providing explanations and demonstrating appropriate swimming techniques for skill level. To carry out continued assessments and update the child's progression via the tablet after each lesson. To adhere to all health and safety protocols as stipulated in the company's policies and procedures. Must hold a NRASTC qualification and lifeguard own sessions when subject to local NOP/EAP. To continue your professional development through various CPDs hosted by the company. To maximise the retention of swim school participants through quality standards, motivation and customer care. To ensure strong communication links between yourself, swim manager, reception and duty management. You will be passionate about always looking for ways to improve our swim lesson programme and better our service to swimmers and customers Qualifications, Knowledge & Skills SEQ Level 1 Swimming Assistant (Teaching) qualification. SEQ Level 2 Swimming Teacher Qualification or equivalent. NPLQ or NRASTC
Mar 08, 2025
Contractor
Swimming Teacher: West Park Leisure Centre Casual Contract - Multiple Positions To deliver group and one to one lessons to a variety of ages and abilities as part of our Learn to Swim Programme, following the Swim England's Learn to Swim Framework. To deliver at least 1 crash course during the year within our Learn to Swim Programme. To deliver high quality lessons inline with the companies expected standards and schemes of work To deliver the companies internal water safety competencies "Swim Safer, Smarter, Stronger" To deliver both in and out of the water, providing explanations and demonstrating appropriate swimming techniques for skill level. To carry out continued assessments and update the child's progression via the tablet after each lesson. To adhere to all health and safety protocols as stipulated in the company's policies and procedures. Must hold a NRASTC qualification and lifeguard own sessions when subject to local NOP/EAP. To continue your professional development through various CPDs hosted by the company. To maximise the retention of swim school participants through quality standards, motivation and customer care. To ensure strong communication links between yourself, swim manager, reception and duty management. You will be passionate about always looking for ways to improve our swim lesson programme and better our service to swimmers and customers Qualifications, Knowledge & Skills SEQ Level 1 Swimming Assistant (Teaching) qualification. SEQ Level 2 Swimming Teacher Qualification or equivalent. NPLQ or NRASTC
Box Leisure Recruitment The Cutting Edge of Leisure Recruitment Job Title: Leisure Assistant/ Class Instructor within a fitness centre Salary: £25,000 Location: Northumberland Are you looking for a new role within the leisure industry? A role that plays a vital role in the day to day running of the Leisure club, to learn multiple departments with the potential to progress into higher roles with a well-rounded knowledge of the club! Role: Answering telephone calls and dealing with queries on reception from prospective/existing members. To carry out reception and administration duties relation to the centre members and guests. To provide product and Company information to Customers to a high standard of level of competence. To supervise the 20m pool in a life guarding capacity. To ensure a high standard of cleanliness and excellent public image is maintained. To undergo specific training as indicated by the Duty Manager and be required to attend water-based training periodically. Reporting any health and safety issues to the Duty Manager. Effectively maintain hygiene levels of the facilities and maintenance of equipment to a recognised level of capability. Dealing with member enquiries and complaints. Liaising with other team members to ensure tasks are completed effectively. Accept instructions from the Duty Manager in a correct and appropriate manner. Comply with company policies, rules and procedures at all times. Be able to instruct/ lead our Fitness classes such as (Spinning, circuit and other) Requirements: Experience in a similar role in a health/fitness club or local authority sports centre. (Preferred not essential) Excellent judgement, able to listen to members point of view/requirements and evaluate best option. Good time management, is organised and creates a good impression, takes pride in quality of work and is always presentable. Excellent communication skills, able to convey information clearly and accurately. Carry out gym inductions Qualifications: The right to work in the UK. RLSS National Pool Lifeguard Qualification or willing to work towards. Level 2 Gym instructor Fitness instructor Experience in a similar role in a health/fitness club or local authority sports centre All training can be provided however any experience is a benefit! If this sounds like the opportunity for you, please contact (url removed) for more information!
Mar 08, 2025
Full time
Box Leisure Recruitment The Cutting Edge of Leisure Recruitment Job Title: Leisure Assistant/ Class Instructor within a fitness centre Salary: £25,000 Location: Northumberland Are you looking for a new role within the leisure industry? A role that plays a vital role in the day to day running of the Leisure club, to learn multiple departments with the potential to progress into higher roles with a well-rounded knowledge of the club! Role: Answering telephone calls and dealing with queries on reception from prospective/existing members. To carry out reception and administration duties relation to the centre members and guests. To provide product and Company information to Customers to a high standard of level of competence. To supervise the 20m pool in a life guarding capacity. To ensure a high standard of cleanliness and excellent public image is maintained. To undergo specific training as indicated by the Duty Manager and be required to attend water-based training periodically. Reporting any health and safety issues to the Duty Manager. Effectively maintain hygiene levels of the facilities and maintenance of equipment to a recognised level of capability. Dealing with member enquiries and complaints. Liaising with other team members to ensure tasks are completed effectively. Accept instructions from the Duty Manager in a correct and appropriate manner. Comply with company policies, rules and procedures at all times. Be able to instruct/ lead our Fitness classes such as (Spinning, circuit and other) Requirements: Experience in a similar role in a health/fitness club or local authority sports centre. (Preferred not essential) Excellent judgement, able to listen to members point of view/requirements and evaluate best option. Good time management, is organised and creates a good impression, takes pride in quality of work and is always presentable. Excellent communication skills, able to convey information clearly and accurately. Carry out gym inductions Qualifications: The right to work in the UK. RLSS National Pool Lifeguard Qualification or willing to work towards. Level 2 Gym instructor Fitness instructor Experience in a similar role in a health/fitness club or local authority sports centre All training can be provided however any experience is a benefit! If this sounds like the opportunity for you, please contact (url removed) for more information!
Swim Manager - Cardiff International Pool & Gym About us Parkwood Leisure was established over 25 years ago and is one of the UK's leading operators of publicly owned leisure facilities. We're a company that's proud to deliver a first-class service to each of the facilities we manage and is committed to working with local communities to make a difference and provide a healthier and happier lifestyle to the communities we serve. The Company prides itself on its exemplary health and safety record and commitment to staff. Is this you? This is an ideal role for an individual who is motivated by managing a team of staff, is commercially driven and passionate about swimming. The Swim Manager is responsible for the commercial, sales, programming, development and operations of the Learn to Swim program at Cardiff International Pool. Primary objectives and responsibilities for the Contract Swim Manager are: managing the Swim Programme Maximise pool space and timetabling to promote convenient entry points and retention for customers. By ensuring the correct classes are scheduled at the right time, reducing waitlists and preventing bottlenecks Follow and communicate procedural changes to all stakeholders on-site to ensure consistency in processes. Maintain a high level of knowledge within the swimming industry and keep up with changes within the industry. Ensure department communication is transparent and expectations are being met. Identify Wider participation pathways, develop commercially focused arguments and implement within the programme. Forge positive working relationships with the local Swimming Clubs, Swim Wales and Authority Sports Development Teams. Liaise and organise NGB L1 and L2 instructor courses as per centres needs. Arrange quarterly CPD for swim instructors. Identify positive stories and assist business development by writing case studies in promoting good practice within the organisation. To undertake any other duties as reasonably required by your Line Manager and other Senior Management. THE CANDIDATE Qualifications and skills The candidate must demonstrate extensive knowledge of learning to swim programmes and the Swim Wales National Teaching Plan. Ideally, previous experience managing a team. The ideal candidate would be a fully qualified IOS Level 2 Swimming Teacher but this should not be a barrier to application NRASTC or NPLQ and First Aid at Work certificates are desirable. Personal Among the personal characteristics sought the applicant: Demonstrate ability to collaborate, develop partnership and work effectively as a member of a fast-paced, results-oriented team Demonstrate knowledge of national trends and best practice in the aquatic industry Excellent written and verbal communication skills Demonstrate success managing, supervising and mentoring employees or other relevant supervisory experience Demonstrate knowledge of lifeguard safety skills, aquatic event management and water safety. Demonstrate ability to work autonomously with initiative, critical and creative thinking The most important characteristic should be a passion for leisure, the drive to succeed and grow the learn to swim program! DBS The position of Contract Swim manager is classed as a regulated post and therefore will require a DBS Disclosure. In addition, where the individual does not already hold a DBS check, it may be necessary for the post holder to be submitted for a DBS check. How to Apply If you feel like you could bring some fresh ideas to the table we want to hear from you. For an informal chat please contact or simply apply with a letter of why you would like to be considered for this role and attach your current CV.
Mar 08, 2025
Full time
Swim Manager - Cardiff International Pool & Gym About us Parkwood Leisure was established over 25 years ago and is one of the UK's leading operators of publicly owned leisure facilities. We're a company that's proud to deliver a first-class service to each of the facilities we manage and is committed to working with local communities to make a difference and provide a healthier and happier lifestyle to the communities we serve. The Company prides itself on its exemplary health and safety record and commitment to staff. Is this you? This is an ideal role for an individual who is motivated by managing a team of staff, is commercially driven and passionate about swimming. The Swim Manager is responsible for the commercial, sales, programming, development and operations of the Learn to Swim program at Cardiff International Pool. Primary objectives and responsibilities for the Contract Swim Manager are: managing the Swim Programme Maximise pool space and timetabling to promote convenient entry points and retention for customers. By ensuring the correct classes are scheduled at the right time, reducing waitlists and preventing bottlenecks Follow and communicate procedural changes to all stakeholders on-site to ensure consistency in processes. Maintain a high level of knowledge within the swimming industry and keep up with changes within the industry. Ensure department communication is transparent and expectations are being met. Identify Wider participation pathways, develop commercially focused arguments and implement within the programme. Forge positive working relationships with the local Swimming Clubs, Swim Wales and Authority Sports Development Teams. Liaise and organise NGB L1 and L2 instructor courses as per centres needs. Arrange quarterly CPD for swim instructors. Identify positive stories and assist business development by writing case studies in promoting good practice within the organisation. To undertake any other duties as reasonably required by your Line Manager and other Senior Management. THE CANDIDATE Qualifications and skills The candidate must demonstrate extensive knowledge of learning to swim programmes and the Swim Wales National Teaching Plan. Ideally, previous experience managing a team. The ideal candidate would be a fully qualified IOS Level 2 Swimming Teacher but this should not be a barrier to application NRASTC or NPLQ and First Aid at Work certificates are desirable. Personal Among the personal characteristics sought the applicant: Demonstrate ability to collaborate, develop partnership and work effectively as a member of a fast-paced, results-oriented team Demonstrate knowledge of national trends and best practice in the aquatic industry Excellent written and verbal communication skills Demonstrate success managing, supervising and mentoring employees or other relevant supervisory experience Demonstrate knowledge of lifeguard safety skills, aquatic event management and water safety. Demonstrate ability to work autonomously with initiative, critical and creative thinking The most important characteristic should be a passion for leisure, the drive to succeed and grow the learn to swim program! DBS The position of Contract Swim manager is classed as a regulated post and therefore will require a DBS Disclosure. In addition, where the individual does not already hold a DBS check, it may be necessary for the post holder to be submitted for a DBS check. How to Apply If you feel like you could bring some fresh ideas to the table we want to hear from you. For an informal chat please contact or simply apply with a letter of why you would like to be considered for this role and attach your current CV.
RECREATION ASSISTANT JOB DESCRIPTION ABOUT US Lex Leisure is a Community Interest Company (CIC) that has been established to build upon the legacy of two successful paralympic games in London and Rio, the Invictus Games and other sporting events that have helped to inspire persons with physical, mental or health related inequalities to be physically active. Aiming to deliver high quality services to our customers, the Company also prides itself on its exemplary health and safety record and commitment to staff. JOB DESCRIPTION The role of Recreation Assistant is a great position to be able to carry out and be involved in the full range of leisure activities. Continually customer facing the role provides rewarding opportunities. Meeting new people, variation in both activities and learning provides an exciting working day, every day, for our Recreation Assistants. Recreation Assistants will perform duties pertaining to both wet and dry sites. Primary Objectives for the Recreation Assistant will be: To ensure the safety of and enjoyment of everybody using the Leisure Centre. To partake in the management of all aspects of the daily activities of the Centre. The Recreation Assistant will focus day to day on the following tasks: To guide, care for and assist all Leisure Centre customers. To facilitate a friendly but efficient working relationship with the people who use the Leisure Centre. To work as part of a team to achieve the objectives and usage targets of the Leisure Centre. To innovate ideas and initiate action to increase the usage of the Leisure Centre. To ensure all facilities are presented to the highest levels of cleanliness and comfort. Assist the Duty Manager in the effective control and security of the facility, patrolling all appropriate areas ensuring that equipment is stored safely and securely. To be aware of all Health and Safety issues within the Centre, to constantly implement and assess procedures drawing attention to any unsafe practices. To ensure all parts of the Centre are safe and secure when not in use. To cover duties of such other members of staff as required. To undertake any other duties as may be required to assist in the running of the Leisure Centre. Portray a positive image of the Leisure Centre, wearing the uniform provided whilst on duty. THE CANDIDATE Qualifications The post holder should have a good general education and a desire to achieve a leisure management qualification. The postholder will possess a current first aid qualification and have the RLSS National Pool Lifeguard Qualification. Personal Among the personal characteristics sought the applicant: Will be able to gain acceptance and respect from clients and the teams involved. Will be able to communicate throughout the organisation. Will be able to meet the demands of the role by working additional hours when required. Will be able to demonstrate clear identification with all customer requirements. Will be a team player. Will be able to develop the role on your own initiative. DBS Some Recreation Assistant positions may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it will be necessary for the postholder to be submitted for a DBS check. CONDITIONS OF EMPLOYMENT Title - Recreation Assistant Reporting to - Centre Manager Grade - Operational Annual Leave - 28 days' paid annual leave per year Pension - NEST Auto Enrolment after 3 months service Notice Period - 1 Month
Mar 08, 2025
Full time
RECREATION ASSISTANT JOB DESCRIPTION ABOUT US Lex Leisure is a Community Interest Company (CIC) that has been established to build upon the legacy of two successful paralympic games in London and Rio, the Invictus Games and other sporting events that have helped to inspire persons with physical, mental or health related inequalities to be physically active. Aiming to deliver high quality services to our customers, the Company also prides itself on its exemplary health and safety record and commitment to staff. JOB DESCRIPTION The role of Recreation Assistant is a great position to be able to carry out and be involved in the full range of leisure activities. Continually customer facing the role provides rewarding opportunities. Meeting new people, variation in both activities and learning provides an exciting working day, every day, for our Recreation Assistants. Recreation Assistants will perform duties pertaining to both wet and dry sites. Primary Objectives for the Recreation Assistant will be: To ensure the safety of and enjoyment of everybody using the Leisure Centre. To partake in the management of all aspects of the daily activities of the Centre. The Recreation Assistant will focus day to day on the following tasks: To guide, care for and assist all Leisure Centre customers. To facilitate a friendly but efficient working relationship with the people who use the Leisure Centre. To work as part of a team to achieve the objectives and usage targets of the Leisure Centre. To innovate ideas and initiate action to increase the usage of the Leisure Centre. To ensure all facilities are presented to the highest levels of cleanliness and comfort. Assist the Duty Manager in the effective control and security of the facility, patrolling all appropriate areas ensuring that equipment is stored safely and securely. To be aware of all Health and Safety issues within the Centre, to constantly implement and assess procedures drawing attention to any unsafe practices. To ensure all parts of the Centre are safe and secure when not in use. To cover duties of such other members of staff as required. To undertake any other duties as may be required to assist in the running of the Leisure Centre. Portray a positive image of the Leisure Centre, wearing the uniform provided whilst on duty. THE CANDIDATE Qualifications The post holder should have a good general education and a desire to achieve a leisure management qualification. The postholder will possess a current first aid qualification and have the RLSS National Pool Lifeguard Qualification. Personal Among the personal characteristics sought the applicant: Will be able to gain acceptance and respect from clients and the teams involved. Will be able to communicate throughout the organisation. Will be able to meet the demands of the role by working additional hours when required. Will be able to demonstrate clear identification with all customer requirements. Will be a team player. Will be able to develop the role on your own initiative. DBS Some Recreation Assistant positions may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it will be necessary for the postholder to be submitted for a DBS check. CONDITIONS OF EMPLOYMENT Title - Recreation Assistant Reporting to - Centre Manager Grade - Operational Annual Leave - 28 days' paid annual leave per year Pension - NEST Auto Enrolment after 3 months service Notice Period - 1 Month
ABOUT US 1Life is a forward thinking lifestyle and management solutions company that engages with people in local communities to enhance lives through health and wellbeing, physical activity, learning and the arts. JOB DESCRIPTION The Operations Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies. Primary objectives for the Operations Manager will be: To ensure the highest possible standards of Health and Safety and customer care within the Centre. To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre. To assume shift management responsibility for the centre to maximise the total performance of the centre and maintain the highest standards of customer care. To assist the Centre Manager in financial planning and budget setting to maximise the profitability of the business. To organise and manage the Duty Manager team in the absence of the Centre Manager. The Operations Manager will focus day to day on the following tasks: To deputise for the Centre Manager as requested. To act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre. To ensure the Leisure Centre is always provided as a clean, high quality facility with exciting innovative services. To ensure all Health and Safety procedures and responsibilities are carried out at all times. To assist the Contract Manager/Centre Manager in providing appropriate staff training and development. To ensure that the objectives of the contract are achieved and the appropriate financial systems and procedures are implemented. To be responsible for the provision of teaching and coaching courses for all areas of the operation, including recruitment and maintenance of a register of qualified coaches. To identify and assess the feasibility of new activities which the Centre could provide. To ensure all staff are kept informed of the Centre's activities and special events. To ensure team meetings are conducted on a regular basis to drive service standards and continuous improvement within the centre. To achieve maximum levels of participation in all courses and activities. Monitoring cost effectiveness and highlighting and rectifying areas of low performance. To produce performance records, statistics, targets and reports for programming and associated activities. To assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products. To ensure sufficient staff are available for the safe, high quality functioning of the Centre. To assist in the management of the Centre's quality assurance systems and procedures. To coach and teach as required and generally assist with the running of events. To act as a main key holder for the Centre and be responsible for opening and closing of the building and emergency call-outs. To undertake any regulatory requirements. To be responsible and accountable for cash handling as required. To have a good understanding of the financial accounts system. To help drive revenue and control expenditure so monthly targets are achieved. To undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved. THE CANDIDATE Qualifications, Knowledge and Skills It will be desirable that the post holder has a recognised qualification in Leisure Management, Sports Development or related subject. The successful candidate will preferably have knowledge and skills in the Leisure or a related industry in a small/medium sized enterprise. A First Aid at Work Qualification and National Pool Lifeguard Qualification are essential. A recognised Pool Plant Operators qualification is desirable or must be obtained within a set period if not held. Personal Among the personal characteristics sought the applicant: Will be able to gain acceptance and respect from clients and the teams involved Will be able to build strong relationships with customers, clients and employees Will be able to communicate at different levels of the organisation, both listen and direct. Will be able to meet the demands of the role by working additional hours when required. Will be able to demonstrate clear identification with all customer requirements Will be able to maintain and be committed to good employee relations and deliver quality training. Will be able to perform recreation assistant duties when requires DBS The position of Operations Manager may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it may be necessary for the postholder to be submitted for a DBS check.
Mar 08, 2025
Full time
ABOUT US 1Life is a forward thinking lifestyle and management solutions company that engages with people in local communities to enhance lives through health and wellbeing, physical activity, learning and the arts. JOB DESCRIPTION The Operations Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies. Primary objectives for the Operations Manager will be: To ensure the highest possible standards of Health and Safety and customer care within the Centre. To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre. To assume shift management responsibility for the centre to maximise the total performance of the centre and maintain the highest standards of customer care. To assist the Centre Manager in financial planning and budget setting to maximise the profitability of the business. To organise and manage the Duty Manager team in the absence of the Centre Manager. The Operations Manager will focus day to day on the following tasks: To deputise for the Centre Manager as requested. To act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre. To ensure the Leisure Centre is always provided as a clean, high quality facility with exciting innovative services. To ensure all Health and Safety procedures and responsibilities are carried out at all times. To assist the Contract Manager/Centre Manager in providing appropriate staff training and development. To ensure that the objectives of the contract are achieved and the appropriate financial systems and procedures are implemented. To be responsible for the provision of teaching and coaching courses for all areas of the operation, including recruitment and maintenance of a register of qualified coaches. To identify and assess the feasibility of new activities which the Centre could provide. To ensure all staff are kept informed of the Centre's activities and special events. To ensure team meetings are conducted on a regular basis to drive service standards and continuous improvement within the centre. To achieve maximum levels of participation in all courses and activities. Monitoring cost effectiveness and highlighting and rectifying areas of low performance. To produce performance records, statistics, targets and reports for programming and associated activities. To assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products. To ensure sufficient staff are available for the safe, high quality functioning of the Centre. To assist in the management of the Centre's quality assurance systems and procedures. To coach and teach as required and generally assist with the running of events. To act as a main key holder for the Centre and be responsible for opening and closing of the building and emergency call-outs. To undertake any regulatory requirements. To be responsible and accountable for cash handling as required. To have a good understanding of the financial accounts system. To help drive revenue and control expenditure so monthly targets are achieved. To undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved. THE CANDIDATE Qualifications, Knowledge and Skills It will be desirable that the post holder has a recognised qualification in Leisure Management, Sports Development or related subject. The successful candidate will preferably have knowledge and skills in the Leisure or a related industry in a small/medium sized enterprise. A First Aid at Work Qualification and National Pool Lifeguard Qualification are essential. A recognised Pool Plant Operators qualification is desirable or must be obtained within a set period if not held. Personal Among the personal characteristics sought the applicant: Will be able to gain acceptance and respect from clients and the teams involved Will be able to build strong relationships with customers, clients and employees Will be able to communicate at different levels of the organisation, both listen and direct. Will be able to meet the demands of the role by working additional hours when required. Will be able to demonstrate clear identification with all customer requirements Will be able to maintain and be committed to good employee relations and deliver quality training. Will be able to perform recreation assistant duties when requires DBS The position of Operations Manager may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it may be necessary for the postholder to be submitted for a DBS check.
RECREATION ASSISTANT JOB DESCRIPTION ABOUT US Legacy Leisure, established to support a national legacy following the Olympics, is a not for profit charitable organisation committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve. Aiming to deliver high quality services to our customers, the Company also prides itself on its exemplary health and safety record and commitment to staff. JOB DESCRIPTION The role of Recreation Assistant is a great position to be able to carry out and be involved in the full range of leisure activities. Continually customers facing the role provide rewarding opportunities. Meeting new people, variation in both activities and learning provides an exciting working day, every day, for our Recreation Assistants. Recreation Assistants will perform duties pertaining to both wet and dry sites. Primary Objectives for the Recreation Assistant will be: To ensure the safety of and enjoyment of everybody using the Leisure Centre. To partake in the management of all aspects of the daily activities of the Centre. The Recreation Assistant will focus day to day on the following tasks: To guide, care for and assist all Leisure Centre customers. To facilitate a friendly but efficient working relationship with the people who use the Leisure Centre. To work as part of a team to achieve the objectives and usage targets of the Leisure Centre. To innovate ideas and initiate action to increase the usage of the Leisure Centre. To ensure all facilities are presented to the highest levels of cleanliness and comfort. Assist the Duty Manager in the effective control and security of the facility, patrolling all appropriate areas ensuring that equipment is stored safely and securely. To be aware of all Health and Safety issues within the Centre, to constantly implement and assess procedures drawing attention to any unsafe practices. To ensure all parts of the Centre are safe and secure when not in use. To cover duties of such other members of staff as required. To undertake any other duties as may be required to assist in the running of the Leisure Centre. Portray a positive image of the Leisure Centre, wearing the uniform provided whilst on duty. THE CANDIDATE Qualifications The post holder should have a good general education and a desire to achieve a leisure management qualification. Ideally the postholder will possess a current first aid qualification and have the RLSS National Pool Lifeguard Qualification. Personal Among the personal characteristics sought the applicant: Will be able to gain acceptance and respect from clients and the teams involved. Will be able to communicate throughout the organisation. Will be able to meet the demands of the role by working additional hours when required. Will be able to demonstrate clear identification with all customer requirements. Will be a team player. Will be able to develop the role on your own initiative. DBS Some Recreation Assistant positions may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it will be necessary for the postholder to be submitted for a DBS check. CONDITIONS OF EMPLOYMENT Title Recreation Assistant Reporting to Centre Manager Grade Operational Annual Leave 28 days' paid annual leave per year Pension NEST Auto Enrolment after 3 months service Notice Period 1 Month
Mar 08, 2025
Full time
RECREATION ASSISTANT JOB DESCRIPTION ABOUT US Legacy Leisure, established to support a national legacy following the Olympics, is a not for profit charitable organisation committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve. Aiming to deliver high quality services to our customers, the Company also prides itself on its exemplary health and safety record and commitment to staff. JOB DESCRIPTION The role of Recreation Assistant is a great position to be able to carry out and be involved in the full range of leisure activities. Continually customers facing the role provide rewarding opportunities. Meeting new people, variation in both activities and learning provides an exciting working day, every day, for our Recreation Assistants. Recreation Assistants will perform duties pertaining to both wet and dry sites. Primary Objectives for the Recreation Assistant will be: To ensure the safety of and enjoyment of everybody using the Leisure Centre. To partake in the management of all aspects of the daily activities of the Centre. The Recreation Assistant will focus day to day on the following tasks: To guide, care for and assist all Leisure Centre customers. To facilitate a friendly but efficient working relationship with the people who use the Leisure Centre. To work as part of a team to achieve the objectives and usage targets of the Leisure Centre. To innovate ideas and initiate action to increase the usage of the Leisure Centre. To ensure all facilities are presented to the highest levels of cleanliness and comfort. Assist the Duty Manager in the effective control and security of the facility, patrolling all appropriate areas ensuring that equipment is stored safely and securely. To be aware of all Health and Safety issues within the Centre, to constantly implement and assess procedures drawing attention to any unsafe practices. To ensure all parts of the Centre are safe and secure when not in use. To cover duties of such other members of staff as required. To undertake any other duties as may be required to assist in the running of the Leisure Centre. Portray a positive image of the Leisure Centre, wearing the uniform provided whilst on duty. THE CANDIDATE Qualifications The post holder should have a good general education and a desire to achieve a leisure management qualification. Ideally the postholder will possess a current first aid qualification and have the RLSS National Pool Lifeguard Qualification. Personal Among the personal characteristics sought the applicant: Will be able to gain acceptance and respect from clients and the teams involved. Will be able to communicate throughout the organisation. Will be able to meet the demands of the role by working additional hours when required. Will be able to demonstrate clear identification with all customer requirements. Will be a team player. Will be able to develop the role on your own initiative. DBS Some Recreation Assistant positions may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it will be necessary for the postholder to be submitted for a DBS check. CONDITIONS OF EMPLOYMENT Title Recreation Assistant Reporting to Centre Manager Grade Operational Annual Leave 28 days' paid annual leave per year Pension NEST Auto Enrolment after 3 months service Notice Period 1 Month
Make this summer an Aqua Park Summer! This is a fantastic opportunity if you are looking to gain new skills, work outdoors, and be part of a fun, driven and enthusiastic team! Staff social events, incentive schemes, discounted watersports equipment and discounted Aqua Park tickets is just a taste of the fantastic summer experience on offer! We are open to receiving applications from all those who have managed people. Previous incumbents include Teachers, Paramedics, Police Officers, Ex-Forces, Warehouse Managers we are open to all! Note: You need to be able to swim confidently as you will be working in/on and around water The Role at a Glance: Customer Experience / Shift Ops Manager (Duty Manager) The Aqua Park Rutland, LE15 £14.60 to £15.80 per day, depending upon skills and experience Plus Family and Friends Sessions on the Aqua Park, Participation in a Performance-Based End of Season Bonus Scheme, Pension, Discounts on Water Sports Clothing, Summer Social Events with Team Members Reporting to: Site Manager Temporary Summer Contract - Both Full Time and Part Time Hours Available Values: Adventure, Respect, Inclusivity, Safety, Enjoyment, Camaraderie Company: The UK s Most Ultimate Water Parks This is a Fixed Term Contract for the Summer Season from 14th April until the 21st September. Start dates can range between 14th April - 3rd May. Flexibility for the start and end of your contract will be considered. Who we are: We are the UK's most exciting Aqua Park operator featuring the largest collection of bespoke big impact water obstacles, where customers can climb, bounce, slide and splash their way around the course, having fun with friends and family. We have a very strong safety culture. We are industry leaders, instrumental in creating the Aquaparks Steering Group in the UK. This is a safety and best practice forum for operators in the UK and Northern Ireland. This is a family run business, where we fully train and develop people to undertake their roles. About the Role: Day to Day: + Acting as a first point of call for both employees and customers to resolve day to day issues onsite + Working in reception and jumping onto the tills at high volume times + Using your initiative to ensure the smooth running of the park + Supervising the customer service and sales team + Ensuring that the team offers all of our products to our customers + Managing the Lifeguarding team, ensuring that customer safety is our first priority + Ensuring that at all times employees are following our Normal Operating Procedures + Delivering on the spot coaching to team members and escalating any issues + Ensuring employees clock in and clock out, as scheduled, for their shifts + Ensuring inspections of equipment and facilities are accurately carried out and recorded + Ensuring that First Aid forms are accurately completed and maintaining supplies of First Aid equipment onsite + Providing Lifeguard cover, for very short periods of time as required + Ensuring that all the daily tasks are being completed by the team + Opening up and closing the site About You: Essential: + A degree, such as Sports Management/Leisure/Tourism/Events Management or Instructor qualifications or a minimum of 3 years work experience, ideally in leisure, lifeguarding, customer service, membership sales, hospitality or managing teams of people + A genuine love of the outdoors and/or active outdoor hobbies + Experience of supervising others + Delivered training and coaching to new employees + Customer service and/or sales experience + If you do not currently hold a lifeguard qualification then you will need to be prepared to undergo Lifeguard training, this requires you to be confident in the water and able to swim 400 metres with a sense of urgency Desirable: + Experience managing an online booking system + Experience planning employee rotas and shifts + NPLQ National Pool Lifeguard, OWL Open Water Lifeguard, NBLQ National Beach Lifeguard + Instructor/Coaching qualifications + FAW First Aid at Work + Swim Teacher qualifications + STA + Swim England What s On Offer: + End of season bonus + Summer Social events with team members + Family and Friends sessions on the Aqua Park + Discounts on Water Sports Clothing + Employee Reward Scheme with Love2shop Vouchers + Pension Scheme Other information: + You will need to undergo a DBS check, or enable us to re-check you online, if you are already registered with the update service + You need to have the right to work in the UK + You must provide details of two referees You may have worked in the following capacities: Leisure Duty Manager, Fitness Duty Manager, Gym Duty Manager, Soft Play Duty Manager, Leisure Centre Customer Services, Water Sports Manager, Lifeguard, Swim Centre Customer Service, Aquapark Customer Services, Swimming Pool Manager, Swim Teacher, Dive Leader, Leisure Assistant, Leisure Manager. Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Mar 08, 2025
Contractor
Make this summer an Aqua Park Summer! This is a fantastic opportunity if you are looking to gain new skills, work outdoors, and be part of a fun, driven and enthusiastic team! Staff social events, incentive schemes, discounted watersports equipment and discounted Aqua Park tickets is just a taste of the fantastic summer experience on offer! We are open to receiving applications from all those who have managed people. Previous incumbents include Teachers, Paramedics, Police Officers, Ex-Forces, Warehouse Managers we are open to all! Note: You need to be able to swim confidently as you will be working in/on and around water The Role at a Glance: Customer Experience / Shift Ops Manager (Duty Manager) The Aqua Park Rutland, LE15 £14.60 to £15.80 per day, depending upon skills and experience Plus Family and Friends Sessions on the Aqua Park, Participation in a Performance-Based End of Season Bonus Scheme, Pension, Discounts on Water Sports Clothing, Summer Social Events with Team Members Reporting to: Site Manager Temporary Summer Contract - Both Full Time and Part Time Hours Available Values: Adventure, Respect, Inclusivity, Safety, Enjoyment, Camaraderie Company: The UK s Most Ultimate Water Parks This is a Fixed Term Contract for the Summer Season from 14th April until the 21st September. Start dates can range between 14th April - 3rd May. Flexibility for the start and end of your contract will be considered. Who we are: We are the UK's most exciting Aqua Park operator featuring the largest collection of bespoke big impact water obstacles, where customers can climb, bounce, slide and splash their way around the course, having fun with friends and family. We have a very strong safety culture. We are industry leaders, instrumental in creating the Aquaparks Steering Group in the UK. This is a safety and best practice forum for operators in the UK and Northern Ireland. This is a family run business, where we fully train and develop people to undertake their roles. About the Role: Day to Day: + Acting as a first point of call for both employees and customers to resolve day to day issues onsite + Working in reception and jumping onto the tills at high volume times + Using your initiative to ensure the smooth running of the park + Supervising the customer service and sales team + Ensuring that the team offers all of our products to our customers + Managing the Lifeguarding team, ensuring that customer safety is our first priority + Ensuring that at all times employees are following our Normal Operating Procedures + Delivering on the spot coaching to team members and escalating any issues + Ensuring employees clock in and clock out, as scheduled, for their shifts + Ensuring inspections of equipment and facilities are accurately carried out and recorded + Ensuring that First Aid forms are accurately completed and maintaining supplies of First Aid equipment onsite + Providing Lifeguard cover, for very short periods of time as required + Ensuring that all the daily tasks are being completed by the team + Opening up and closing the site About You: Essential: + A degree, such as Sports Management/Leisure/Tourism/Events Management or Instructor qualifications or a minimum of 3 years work experience, ideally in leisure, lifeguarding, customer service, membership sales, hospitality or managing teams of people + A genuine love of the outdoors and/or active outdoor hobbies + Experience of supervising others + Delivered training and coaching to new employees + Customer service and/or sales experience + If you do not currently hold a lifeguard qualification then you will need to be prepared to undergo Lifeguard training, this requires you to be confident in the water and able to swim 400 metres with a sense of urgency Desirable: + Experience managing an online booking system + Experience planning employee rotas and shifts + NPLQ National Pool Lifeguard, OWL Open Water Lifeguard, NBLQ National Beach Lifeguard + Instructor/Coaching qualifications + FAW First Aid at Work + Swim Teacher qualifications + STA + Swim England What s On Offer: + End of season bonus + Summer Social events with team members + Family and Friends sessions on the Aqua Park + Discounts on Water Sports Clothing + Employee Reward Scheme with Love2shop Vouchers + Pension Scheme Other information: + You will need to undergo a DBS check, or enable us to re-check you online, if you are already registered with the update service + You need to have the right to work in the UK + You must provide details of two referees You may have worked in the following capacities: Leisure Duty Manager, Fitness Duty Manager, Gym Duty Manager, Soft Play Duty Manager, Leisure Centre Customer Services, Water Sports Manager, Lifeguard, Swim Centre Customer Service, Aquapark Customer Services, Swimming Pool Manager, Swim Teacher, Dive Leader, Leisure Assistant, Leisure Manager. Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Make this summer an Aqua Park Summer! This is a fantastic opportunity if you are looking to gain new skills, work outdoors, and be part of a fun, driven and enthusiastic team! Staff social events, incentive schemes, discounted watersports equipment and discounted Aqua Park tickets is just a taste of the fantastic summer experience on offer! We are open to receiving applications from all those who have managed people. Previous incumbents include Teachers, Paramedics, Police Officers, Ex-Forces, Warehouse Managers we are open to all! Note: You need to be able to swim confidently as you will be working in/on and around water The Role at a Glance: Customer Experience / Shift Ops Manager (Duty Manager) The Aqua Park Lakeside, Gray s Essex, RM20 £14.60 to £15.80 per day, depending upon skills and experience Plus Family and Friends Sessions on the Aqua Park, Participation in a Performance-Based End of Season Bonus Scheme, Pension, Discounts on Water Sports Clothing, Summer Social Events with Team Members Reporting to: Site Manager Temporary Summer Contract - Both Full Time and Part Time Hours Available Values: Adventure, Respect, Inclusivity, Safety, Enjoyment, Camaraderie Company: The UK s Most Ultimate Water Parks This is a Fixed Term Contract for the Summer Season from 14th April until the 21st September. Start dates can range between 14th April - 3rd May. Flexibility for the start and end of your contract will be considered. Who we are: We are the UK's most exciting Aqua Park operator featuring the largest collection of bespoke big impact water obstacles, where customers can climb, bounce, slide and splash their way around the course, having fun with friends and family. We have a very strong safety culture. We are industry leaders, instrumental in creating the Aquaparks Steering Group in the UK. This is a safety and best practice forum for operators in the UK and Northern Ireland. This is a family run business, where we fully train and develop people to undertake their roles. About the Role: Day to Day: + Acting as a first point of call for both employees and customers to resolve day to day issues onsite + Working in reception and jumping onto the tills at high volume times + Using your initiative to ensure the smooth running of the park + Supervising the customer service and sales team + Ensuring that the team offers all of our products to our customers + Managing the Lifeguarding team, ensuring that customer safety is our first priority + Ensuring that at all times employees are following our Normal Operating Procedures + Delivering on the spot coaching to team members and escalating any issues + Ensuring employees clock in and clock out, as scheduled, for their shifts + Ensuring inspections of equipment and facilities are accurately carried out and recorded + Ensuring that First Aid forms are accurately completed and maintaining supplies of First Aid equipment onsite + Providing Lifeguard cover, for very short periods of time as required + Ensuring that all the daily tasks are being completed by the team + Opening up and closing the site About You: Essential: + A degree, such as Sports Management/Leisure/Tourism/Events Management or Instructor qualifications or a minimum of 3 years work experience, ideally in leisure, lifeguarding, customer service, membership sales, hospitality or managing teams of people + A genuine love of the outdoors and/or active outdoor hobbies + Experience of supervising others + Delivered training and coaching to new employees + Customer service and/or sales experience + If you do not currently hold a lifeguard qualification then you will need to be prepared to undergo Lifeguard training, this requires you to be confident in the water and able to swim 400 metres with a sense of urgency Desirable: + Experience managing an online booking system + Experience planning employee rotas and shifts + NPLQ National Pool Lifeguard, OWL Open Water Lifeguard, NBLQ National Beach Lifeguard + Instructor/Coaching qualifications + FAW First Aid at Work + Swim Teacher qualifications + STA + Swim England What s On Offer: + End of season bonus + Summer Social events with team members + Family and Friends sessions on the Aqua Park + Discounts on Water Sports Clothing + Employee Reward Scheme with Love2shop Vouchers + Pension Scheme Other information: + You will need to undergo a DBS check, or enable us to re-check you online, if you are already registered with the update service + You need to have the right to work in the UK + You must provide details of two referees You may have worked in the following capacities: Leisure Duty Manager, Fitness Duty Manager, Gym Duty Manager, Soft Play Duty Manager, Leisure Centre Customer Services, Water Sports Manager, Lifeguard, Swim Centre Customer Service, Aquapark Customer Services, Swimming Pool Manager, Swim Teacher, Dive Leader, Leisure Assistant, Leisure Manager. Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Mar 08, 2025
Contractor
Make this summer an Aqua Park Summer! This is a fantastic opportunity if you are looking to gain new skills, work outdoors, and be part of a fun, driven and enthusiastic team! Staff social events, incentive schemes, discounted watersports equipment and discounted Aqua Park tickets is just a taste of the fantastic summer experience on offer! We are open to receiving applications from all those who have managed people. Previous incumbents include Teachers, Paramedics, Police Officers, Ex-Forces, Warehouse Managers we are open to all! Note: You need to be able to swim confidently as you will be working in/on and around water The Role at a Glance: Customer Experience / Shift Ops Manager (Duty Manager) The Aqua Park Lakeside, Gray s Essex, RM20 £14.60 to £15.80 per day, depending upon skills and experience Plus Family and Friends Sessions on the Aqua Park, Participation in a Performance-Based End of Season Bonus Scheme, Pension, Discounts on Water Sports Clothing, Summer Social Events with Team Members Reporting to: Site Manager Temporary Summer Contract - Both Full Time and Part Time Hours Available Values: Adventure, Respect, Inclusivity, Safety, Enjoyment, Camaraderie Company: The UK s Most Ultimate Water Parks This is a Fixed Term Contract for the Summer Season from 14th April until the 21st September. Start dates can range between 14th April - 3rd May. Flexibility for the start and end of your contract will be considered. Who we are: We are the UK's most exciting Aqua Park operator featuring the largest collection of bespoke big impact water obstacles, where customers can climb, bounce, slide and splash their way around the course, having fun with friends and family. We have a very strong safety culture. We are industry leaders, instrumental in creating the Aquaparks Steering Group in the UK. This is a safety and best practice forum for operators in the UK and Northern Ireland. This is a family run business, where we fully train and develop people to undertake their roles. About the Role: Day to Day: + Acting as a first point of call for both employees and customers to resolve day to day issues onsite + Working in reception and jumping onto the tills at high volume times + Using your initiative to ensure the smooth running of the park + Supervising the customer service and sales team + Ensuring that the team offers all of our products to our customers + Managing the Lifeguarding team, ensuring that customer safety is our first priority + Ensuring that at all times employees are following our Normal Operating Procedures + Delivering on the spot coaching to team members and escalating any issues + Ensuring employees clock in and clock out, as scheduled, for their shifts + Ensuring inspections of equipment and facilities are accurately carried out and recorded + Ensuring that First Aid forms are accurately completed and maintaining supplies of First Aid equipment onsite + Providing Lifeguard cover, for very short periods of time as required + Ensuring that all the daily tasks are being completed by the team + Opening up and closing the site About You: Essential: + A degree, such as Sports Management/Leisure/Tourism/Events Management or Instructor qualifications or a minimum of 3 years work experience, ideally in leisure, lifeguarding, customer service, membership sales, hospitality or managing teams of people + A genuine love of the outdoors and/or active outdoor hobbies + Experience of supervising others + Delivered training and coaching to new employees + Customer service and/or sales experience + If you do not currently hold a lifeguard qualification then you will need to be prepared to undergo Lifeguard training, this requires you to be confident in the water and able to swim 400 metres with a sense of urgency Desirable: + Experience managing an online booking system + Experience planning employee rotas and shifts + NPLQ National Pool Lifeguard, OWL Open Water Lifeguard, NBLQ National Beach Lifeguard + Instructor/Coaching qualifications + FAW First Aid at Work + Swim Teacher qualifications + STA + Swim England What s On Offer: + End of season bonus + Summer Social events with team members + Family and Friends sessions on the Aqua Park + Discounts on Water Sports Clothing + Employee Reward Scheme with Love2shop Vouchers + Pension Scheme Other information: + You will need to undergo a DBS check, or enable us to re-check you online, if you are already registered with the update service + You need to have the right to work in the UK + You must provide details of two referees You may have worked in the following capacities: Leisure Duty Manager, Fitness Duty Manager, Gym Duty Manager, Soft Play Duty Manager, Leisure Centre Customer Services, Water Sports Manager, Lifeguard, Swim Centre Customer Service, Aquapark Customer Services, Swimming Pool Manager, Swim Teacher, Dive Leader, Leisure Assistant, Leisure Manager. Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Make this summer an Aqua Park Summer! This is a fantastic opportunity if you are looking to gain new skills, work outdoors, and be part of a fun, driven and enthusiastic team! Staff social events, incentive schemes, discounted watersports equipment and discounted Aqua Park tickets is just a taste of the fantastic summer experience on offer! Note: You need to be able to swim confidently as you will be working in/on and around water The Role at a Glance: Leisure Team Manager The Aqua Park Lakeside, Gray s Essex, RM20 £180 - £210 per day, depending upon skills and experience Plus Family and Friends Sessions on the Aqua Park, Discounts on Water Sports Clothing, Summer Social Events with Team Members Reporting to: Site Director Temporary Summer Contract: 1st May - 26th September Values: Adventure, Respect, Inclusivity, Safety, Enjoyment, Camaraderie Company: The UK s Most Ultimate Water Parks This is a Fixed Term Contract for the Summer Season from 1st May until the 26th September. Who we are: We are the UK's most exciting Aqua Park operator featuring the largest collection of bespoke big impact water obstacles, where customers can climb, bounce, slide and splash their way around the course, having fun with friends and family. We have a very strong safety culture. We are industry leaders, instrumental in creating the Aquaparks Steering Group in the UK. This is a safety and best practice forum for operators in the UK and Northern Ireland. This is a family run business, where we fully train and develop people to undertake their roles. About the Role: As Leisure Team Manager, you will be responsible for the smooth operation of the Aqua Park. From making sure everything is safe to keeping the team motivated, you ll be at the heart of the action. Your top priority? Ensuring everyone has a fun and safe time while helping the park run efficiently and successfully. Your day-to-day will be packed with a variety of responsibilities, from operations and health & safety to team management, training, and wrapping things up at the end of the season. No two days will be the same, but here are some of your key priorities: + Reporting daily to the Sites Director, on agreed metrics, to ensure the Site runs efficiently + Continuously reviewing the booking system, weather and employee rotas + Liaising as required with manufacturers, to ensure that any required replacements are ordered and repairs carried out with authorised parts + Overseeing all accidents and incidents and making sure they are properly dealt with + Shadowing, coaching, supporting and training your team members regularly + Identifying high performing and low performing individuals and making sure they are rewarded or supported accordingly + Delivering and recording ongoing training and coaching throughout the season + Managing the effective pack-down of the park at the end of the season About You: Essential: + Strong operational management experience, ideally in the leisure industry, handling high volumes of customers + You might have experience managing teams in fast-paced environments such as warehousing, retail, or hospitality + Previous responsibility for maintaining health and safety standards + A commercial mindset with a solid operational background + Computer literate, with the ability to learn bespoke booking systems and manage park correspondence; experience with Excel preferred + A confident communicator with experience interacting with the public + Calm under pressure and able to handle challenges effectively + Full driving licence required + Able to swim confidently as you will be working in/on and around water Desirable: + Ideally you will come from a leisure or water sports background, with some background in Lifeguarding, or with a willingness to undertake training + Hold a valid First Aid at work qualification + Hold a valid Power Boat license + The RLSS Trainer Assessor qualification would be an advantage + An interest in health & safety + A methodical approach in terms of producing documentation required for the safe operation of the park + Experience in sales Other information: + You will need to undergo a DBS check, or enable us to re-check you online, if you are already registered with the update service + You need to have the right to work in the UK You may have worked in the following capacities: Leisure Duty Manager, Fitness Duty Manager, Gym Duty Manager, Soft Play Duty Manager, Leisure Centre Customer Services, Water Sports Manager, Lifeguard, Swim Centre Customer Service, Aquapark Customer Services, Swimming Pool Manager, Swim Teacher, Dive Leader, Leisure Assistant, Leisure Manager. Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Mar 08, 2025
Contractor
Make this summer an Aqua Park Summer! This is a fantastic opportunity if you are looking to gain new skills, work outdoors, and be part of a fun, driven and enthusiastic team! Staff social events, incentive schemes, discounted watersports equipment and discounted Aqua Park tickets is just a taste of the fantastic summer experience on offer! Note: You need to be able to swim confidently as you will be working in/on and around water The Role at a Glance: Leisure Team Manager The Aqua Park Lakeside, Gray s Essex, RM20 £180 - £210 per day, depending upon skills and experience Plus Family and Friends Sessions on the Aqua Park, Discounts on Water Sports Clothing, Summer Social Events with Team Members Reporting to: Site Director Temporary Summer Contract: 1st May - 26th September Values: Adventure, Respect, Inclusivity, Safety, Enjoyment, Camaraderie Company: The UK s Most Ultimate Water Parks This is a Fixed Term Contract for the Summer Season from 1st May until the 26th September. Who we are: We are the UK's most exciting Aqua Park operator featuring the largest collection of bespoke big impact water obstacles, where customers can climb, bounce, slide and splash their way around the course, having fun with friends and family. We have a very strong safety culture. We are industry leaders, instrumental in creating the Aquaparks Steering Group in the UK. This is a safety and best practice forum for operators in the UK and Northern Ireland. This is a family run business, where we fully train and develop people to undertake their roles. About the Role: As Leisure Team Manager, you will be responsible for the smooth operation of the Aqua Park. From making sure everything is safe to keeping the team motivated, you ll be at the heart of the action. Your top priority? Ensuring everyone has a fun and safe time while helping the park run efficiently and successfully. Your day-to-day will be packed with a variety of responsibilities, from operations and health & safety to team management, training, and wrapping things up at the end of the season. No two days will be the same, but here are some of your key priorities: + Reporting daily to the Sites Director, on agreed metrics, to ensure the Site runs efficiently + Continuously reviewing the booking system, weather and employee rotas + Liaising as required with manufacturers, to ensure that any required replacements are ordered and repairs carried out with authorised parts + Overseeing all accidents and incidents and making sure they are properly dealt with + Shadowing, coaching, supporting and training your team members regularly + Identifying high performing and low performing individuals and making sure they are rewarded or supported accordingly + Delivering and recording ongoing training and coaching throughout the season + Managing the effective pack-down of the park at the end of the season About You: Essential: + Strong operational management experience, ideally in the leisure industry, handling high volumes of customers + You might have experience managing teams in fast-paced environments such as warehousing, retail, or hospitality + Previous responsibility for maintaining health and safety standards + A commercial mindset with a solid operational background + Computer literate, with the ability to learn bespoke booking systems and manage park correspondence; experience with Excel preferred + A confident communicator with experience interacting with the public + Calm under pressure and able to handle challenges effectively + Full driving licence required + Able to swim confidently as you will be working in/on and around water Desirable: + Ideally you will come from a leisure or water sports background, with some background in Lifeguarding, or with a willingness to undertake training + Hold a valid First Aid at work qualification + Hold a valid Power Boat license + The RLSS Trainer Assessor qualification would be an advantage + An interest in health & safety + A methodical approach in terms of producing documentation required for the safe operation of the park + Experience in sales Other information: + You will need to undergo a DBS check, or enable us to re-check you online, if you are already registered with the update service + You need to have the right to work in the UK You may have worked in the following capacities: Leisure Duty Manager, Fitness Duty Manager, Gym Duty Manager, Soft Play Duty Manager, Leisure Centre Customer Services, Water Sports Manager, Lifeguard, Swim Centre Customer Service, Aquapark Customer Services, Swimming Pool Manager, Swim Teacher, Dive Leader, Leisure Assistant, Leisure Manager. Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
OPERATIONS MANAGER JOB DESCRIPTION ABOUT US Legacy Leisure, established to support a national legacy following the Olympics, is a not for profit charitable organisation committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve. Aiming to deliver high quality services to our customers, the Company also prides itself on its exemplary health and safety record and commitment to staff. JOB DESCRIPTION The Operations Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies. Primary objectives for the Operations Manager will be: To ensure the highest possible standards of Health and Safety and customer care within the Centre. To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre. To assume shift management responsibility for the centre to maximise the total performance of the centre and maintain the highest standards of customer care. To assist the Centre Manager in financial planning and budget setting to maximise the profitability of the business. To organise and manage the Duty Manager team in the absence of the Centre Manager. The Operations Manager will focus day to day on the following tasks: To deputise for the Centre Manager as requested. To act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre, including weekends. To ensure the Leisure Centre is always provided as a clean, high quality facility with exciting innovative services. To ensure all Health and Safety procedures and responsibilities are carried out at all times. To assist the Contract Manager/Centre Manager in providing appropriate staff training and development. To ensure that the objectives of the contract are achieved and the appropriate financial systems and procedures are implemented. To be responsible for the provision of teaching and coaching courses for all areas of the operation, including recruitment and maintenance of a register of qualified coaches. To identify and assess the feasibility of new activities which the Centre could provide. To ensure all staff are kept informed of the Centre's activities and special events. To ensure team meetings are conducted on a regular basis to drive service standards and continuous improvement within the centre. To achieve maximum levels of participation in all courses and activities. Monitoring cost effectiveness and highlighting and rectifying areas of low performance. To produce performance records, statistics, targets and reports for programming and associated activities. To assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products. To ensure sufficient staff are available for the safe, high quality functioning of the Centre. To assist in the management of the Centre's quality assurance systems and procedures. To coach and teach as required and generally assist with the running of events. To act as a main key holder for the Centre and be responsible for opening and closing of the building and emergency call-outs. To undertake any regulatory requirements. To be responsible and accountable for cash handling as required. To have a good understanding of the financial accounts system. To help drive revenue and control expenditure so monthly targets are achieved. To undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved. THE CANDIDATE Qualifications, Knowledge and Skills It will be desirable that the post holder has a recognised qualification in Leisure Management, Sports Development or related subject. The successful candidate will preferably have knowledge and skills in the Leisure or a related industry in a small/medium sized enterprise. A First Aid at Work Qualification and National Pool Lifeguard Qualification are essential. A recognised Pool Plant Operators qualification is desirable or must be obtained within a set period if not held. Personal Among the personal characteristics sought the applicant: Will be able to gain acceptance and respect from clients and the teams involved Will be able to build strong relationships with customers, clients and employees Will be able to communicate at different levels of the organisation, both listen and direct. Will be able to meet the demands of the role by working additional hours when required. Will be able to demonstrate clear identification with all customer requirements Will be able to maintain and be committed to good employee relations and deliver quality training. Will be able to perform recreation assistant duties when requires DBS The position of Operations Manager may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it may be necessary for the postholder to be submitted for a DBS check. CONDITIONS OF EMPLOYMENT Title Operations Manager Reporting to Centre Manager Grade Junior Manager Pension NEST Auto Enrolment after 3 months service Notice Period 1 Month
Mar 08, 2025
Full time
OPERATIONS MANAGER JOB DESCRIPTION ABOUT US Legacy Leisure, established to support a national legacy following the Olympics, is a not for profit charitable organisation committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve. Aiming to deliver high quality services to our customers, the Company also prides itself on its exemplary health and safety record and commitment to staff. JOB DESCRIPTION The Operations Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies. Primary objectives for the Operations Manager will be: To ensure the highest possible standards of Health and Safety and customer care within the Centre. To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre. To assume shift management responsibility for the centre to maximise the total performance of the centre and maintain the highest standards of customer care. To assist the Centre Manager in financial planning and budget setting to maximise the profitability of the business. To organise and manage the Duty Manager team in the absence of the Centre Manager. The Operations Manager will focus day to day on the following tasks: To deputise for the Centre Manager as requested. To act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre, including weekends. To ensure the Leisure Centre is always provided as a clean, high quality facility with exciting innovative services. To ensure all Health and Safety procedures and responsibilities are carried out at all times. To assist the Contract Manager/Centre Manager in providing appropriate staff training and development. To ensure that the objectives of the contract are achieved and the appropriate financial systems and procedures are implemented. To be responsible for the provision of teaching and coaching courses for all areas of the operation, including recruitment and maintenance of a register of qualified coaches. To identify and assess the feasibility of new activities which the Centre could provide. To ensure all staff are kept informed of the Centre's activities and special events. To ensure team meetings are conducted on a regular basis to drive service standards and continuous improvement within the centre. To achieve maximum levels of participation in all courses and activities. Monitoring cost effectiveness and highlighting and rectifying areas of low performance. To produce performance records, statistics, targets and reports for programming and associated activities. To assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products. To ensure sufficient staff are available for the safe, high quality functioning of the Centre. To assist in the management of the Centre's quality assurance systems and procedures. To coach and teach as required and generally assist with the running of events. To act as a main key holder for the Centre and be responsible for opening and closing of the building and emergency call-outs. To undertake any regulatory requirements. To be responsible and accountable for cash handling as required. To have a good understanding of the financial accounts system. To help drive revenue and control expenditure so monthly targets are achieved. To undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved. THE CANDIDATE Qualifications, Knowledge and Skills It will be desirable that the post holder has a recognised qualification in Leisure Management, Sports Development or related subject. The successful candidate will preferably have knowledge and skills in the Leisure or a related industry in a small/medium sized enterprise. A First Aid at Work Qualification and National Pool Lifeguard Qualification are essential. A recognised Pool Plant Operators qualification is desirable or must be obtained within a set period if not held. Personal Among the personal characteristics sought the applicant: Will be able to gain acceptance and respect from clients and the teams involved Will be able to build strong relationships with customers, clients and employees Will be able to communicate at different levels of the organisation, both listen and direct. Will be able to meet the demands of the role by working additional hours when required. Will be able to demonstrate clear identification with all customer requirements Will be able to maintain and be committed to good employee relations and deliver quality training. Will be able to perform recreation assistant duties when requires DBS The position of Operations Manager may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it may be necessary for the postholder to be submitted for a DBS check. CONDITIONS OF EMPLOYMENT Title Operations Manager Reporting to Centre Manager Grade Junior Manager Pension NEST Auto Enrolment after 3 months service Notice Period 1 Month
TRAINEE DUTY MANAGER JOB DESCRIPTION ABOUT US Lex Leisure is a Community Interest Company (CIC) that has been established to build upon the legacy of two successful paralympic games in London and Rio, the Invictus Games and other sporting events that have helped to inspire persons with physical, mental or health related inequalities to be physically active. Aiming to deliver high quality services to our customers, the Company also prides itself on its exemplary health and safety record and commitment to staff. JOB DESCRIPTION The Trainee Duty Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies. Primary objectives for the Trainee Duty Manager will be: To ensure the highest possible standards of Health and Safety and customer care within the Centre. To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre. To assume shift management responsibility for the centre to maximise the total performance of the centre and maintain the highest standards of customer care. To work closely with a current Duty Manager, gaining valuable experience and knowledge. The Trainee Duty Manager will focus day to day on the following tasks: To ensure the provision of a clean, high quality facility and exciting and innovative Leisure Centre programmes. To act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre. To ensure all Health and Safety procedures and responsibilities are carried out at all times. To deputise for the Centre Manager as requested. To assist the Contract Manager/Centre Manager/Duty Managers in providing appropriate staff training and development. To ensure that the objectives of the contract are achieved and the appropriate financial systems and procedures are implemented. To be responsible for the provision of teaching and coaching courses for all areas of the operation, including recruitment and maintenance of a register of qualified coaches. To identify and assess the feasibility of new activities which the Centre could provide. To ensure all staff are kept informed of the Centre's activities and special events. To achieve maximum levels of participation in all courses and activities. Monitoring cost effectiveness and highlighting and rectifying areas of low performance. To produce performance records, statistics, targets and reports for programming and associated activities. To assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products. To ensure sufficient staff are available for the safe, high quality functioning of the Centre. To assist in the management of the Leisure Centre's quality assurance systems and procedures. To coach and teach as required and generally assist with the running of events. To act as a main key holder for the Centre and be responsible for opening and closing of the building and emergency call-outs. To undertake any regulatory requirements. To be responsible and accountable for cash handling as required. To undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved. THE CANDIDATE Qualifications, Knowledge and Skills It will be desirable that the post holder has a recognised qualification in Leisure Management, Sports Development or related subject. The successful candidate will preferably have knowledge and skills in the Leisure or a related industry in a small/medium sized enterprise. First Aid at Work Qualification and National Pool Lifeguard Qualification are essential. A recognised Pool Plant Operators qualification is desirable or must be obtained within a set period if not held. Personal Among the personal characteristics sought the applicant: Will be able to gain acceptance and respect from clients and the teams involved. Will be able to build strong relationships with customers, clients and employees. Will be able to communicate at different levels of the organisation, both listen and direct. Will be able to meet the demands of the role by working additional hours when required. Will be able to demonstrate clear identification with all customer requirements. Will be able to maintain and, be committed to good employee relations and deliver quality training. Will be able to learn and develop the knowledge necessary to become a Duty Manager. Will be able to perform recreation assistant duties when required. DBS The position of Trainee Duty Manager may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not hold already hold a DBS Disclosure, it may be necessary for the postholder to be submitted for a DBS check. CONDITIONS OF EMPLOYMENT Title - Trainee Duty Manager Reporting to - Duty Managers and Centre Manager Grade - Junior Manager Annual Leave - 28 days' paid annual leave per year Pension - NEST Auto Enrolment after 3 months service Notice Period - 1 Month
Feb 21, 2025
Full time
TRAINEE DUTY MANAGER JOB DESCRIPTION ABOUT US Lex Leisure is a Community Interest Company (CIC) that has been established to build upon the legacy of two successful paralympic games in London and Rio, the Invictus Games and other sporting events that have helped to inspire persons with physical, mental or health related inequalities to be physically active. Aiming to deliver high quality services to our customers, the Company also prides itself on its exemplary health and safety record and commitment to staff. JOB DESCRIPTION The Trainee Duty Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies. Primary objectives for the Trainee Duty Manager will be: To ensure the highest possible standards of Health and Safety and customer care within the Centre. To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre. To assume shift management responsibility for the centre to maximise the total performance of the centre and maintain the highest standards of customer care. To work closely with a current Duty Manager, gaining valuable experience and knowledge. The Trainee Duty Manager will focus day to day on the following tasks: To ensure the provision of a clean, high quality facility and exciting and innovative Leisure Centre programmes. To act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre. To ensure all Health and Safety procedures and responsibilities are carried out at all times. To deputise for the Centre Manager as requested. To assist the Contract Manager/Centre Manager/Duty Managers in providing appropriate staff training and development. To ensure that the objectives of the contract are achieved and the appropriate financial systems and procedures are implemented. To be responsible for the provision of teaching and coaching courses for all areas of the operation, including recruitment and maintenance of a register of qualified coaches. To identify and assess the feasibility of new activities which the Centre could provide. To ensure all staff are kept informed of the Centre's activities and special events. To achieve maximum levels of participation in all courses and activities. Monitoring cost effectiveness and highlighting and rectifying areas of low performance. To produce performance records, statistics, targets and reports for programming and associated activities. To assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products. To ensure sufficient staff are available for the safe, high quality functioning of the Centre. To assist in the management of the Leisure Centre's quality assurance systems and procedures. To coach and teach as required and generally assist with the running of events. To act as a main key holder for the Centre and be responsible for opening and closing of the building and emergency call-outs. To undertake any regulatory requirements. To be responsible and accountable for cash handling as required. To undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved. THE CANDIDATE Qualifications, Knowledge and Skills It will be desirable that the post holder has a recognised qualification in Leisure Management, Sports Development or related subject. The successful candidate will preferably have knowledge and skills in the Leisure or a related industry in a small/medium sized enterprise. First Aid at Work Qualification and National Pool Lifeguard Qualification are essential. A recognised Pool Plant Operators qualification is desirable or must be obtained within a set period if not held. Personal Among the personal characteristics sought the applicant: Will be able to gain acceptance and respect from clients and the teams involved. Will be able to build strong relationships with customers, clients and employees. Will be able to communicate at different levels of the organisation, both listen and direct. Will be able to meet the demands of the role by working additional hours when required. Will be able to demonstrate clear identification with all customer requirements. Will be able to maintain and, be committed to good employee relations and deliver quality training. Will be able to learn and develop the knowledge necessary to become a Duty Manager. Will be able to perform recreation assistant duties when required. DBS The position of Trainee Duty Manager may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not hold already hold a DBS Disclosure, it may be necessary for the postholder to be submitted for a DBS check. CONDITIONS OF EMPLOYMENT Title - Trainee Duty Manager Reporting to - Duty Managers and Centre Manager Grade - Junior Manager Annual Leave - 28 days' paid annual leave per year Pension - NEST Auto Enrolment after 3 months service Notice Period - 1 Month
