The Role:
As Community Manager, you'll be the bridge between Nothing and the people who love what we do. Your mission? Cultivate a thriving, engaged, and passionate community across platforms, as well as driving co-creation and co-development projects that bring the feedback and talent of our community members closer to the heart of Nothing. This role is equal parts strategist, product manager, moderator and storyteller.
Responsibilities:
- Engage with our community across all major platforms, fostering genuine two-way conversations. You'll be first to know what excites our fans and what doesn't.
- Take the lead on building and maintaining high-energy, on-brand community spaces like Discord, Reddit, and Twitter/X. Moderate discussions and make everyone feel seen.
- Identify, scope and execute on co-creation and co-development process with members of the community across hardware and software.
- Identify and nurture brand advocates, creators, and ambassadors. Help them shine.
- Act as the internal community advocate, turning community insights into actionable feedback for product, support, and marketing teams.
- Execute online/offline experiences (AMAs, challenges, virtual hangouts, IRL meetups) that bring the community together.
- Keep up with internet culture, tech trends, and memes - and know when to lean in or stay out.
Requirements:
- Previous experience in community management, social media, or digital brand engagement (preferably in consumer tech or lifestyle brands).
- Deep understanding of internet and community culture, Discord, Reddit, Telegram and Twitter/X.
- Excellent written and verbal communication skills with a tone that's human, witty, and on-brand.
- Experience in project management, especially within the tech industry, and understanding of the product development process.
- Passionate about technology, design, and the people who use it.
- Comfortable wearing multiple hats in a fast-paced, startup-style environment.
We are an equal opportunity employer and will always promote a more diverse and inclusive environment. We are committed to being a welcome employer for all candidates.