Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
Jul 19, 2025
Full time
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
London/Hybrid (Occasional travel to group sites required) Report to: Chief Information Officer Hours: Perm 37 hours a week (Mondays to Thursdays 9 am-5.30 pm, Fridays 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 82 for June 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 480 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers,with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne's vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are. FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security, efficiency, and scalability, providing individual solutions and fully comprehensive managed services. For enterprise clients, FluidOne offers advanced solutions that manage costs, risks and optimise organisational operational performance, providing everything from design and delivery to ongoing support. Specialising in Data & AI (D&AI), managed services, and cloud transformation, FluidOne's toolkit includes consulting-led services that help enterprises harness the power of artificial intelligence while maintaining robust compliance and security. FluidOne's dual-structured approach ensures all customers-from growing SMBs to large, complex enterprises-benefit from trusted, innovative, and future-ready IT services. Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. Role Overview: As Procurement Lead you will deliver commercial savings and supplier performance improvements across IT and software distribution, while supporting consistent procurement execution across the group. Responsibilities: Own and manage the IT and software distribution category across the group Lead sourcing, RFPs, and contract negotiations with suppliers Coordinate the group's Lead Buyers to ensure alignment on execution, tools, and supplier follow-up Align pricing, volumes, commercial terms, and SLAs across entities Track supplier performance, contractual compliance, rebates, and risks through standardised reporting Track and coordinate supplier accreditations and partnership programmes Act as the main point of contact for both suppliers and internal teams Group Procurement Coordination: Coordinate and support Lead Buyers across other categories or business units Promote consistency in sourcing templates, supplier tracking, and reporting Consolidate dashboards and KPIs across the group Facilitate knowledge sharing and operational alignment Provide hands-on support on selected projects if needed Requirements: Experience: Minimum 5 years' experience in procurement or sourcing Strong exposure to IT-related categories (ideally hardware / distribution) Comfortable working in multi-entity, decentralised environments Proven ability to lead RFPs, negotiate contracts, and deliver savings Skills and Attributes: Execution-focused and results-driven Strong communication and coordination capabilities Able to work independently and collaboratively across teams Proficient in Excel and supplier dashboards (Power BI or similar) Structured and rigorous in supplier documentation and contract follow-up Experience using NetSuite preferable Professional Level: CIPS Level 5 - Advanced Diploma. This role is suited for an experienced Category Manager or Senior Buyer managing strategic spend and coordinating across multiple entities. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Benefits after probationary period: Subsidised health and dental care Employee Assistance Programme (EAP) Life assurance (3x salary) FluidOne breakfast and refreshments on office days Pension contribution - 5% company contribution Generous holiday entitlement One day off for birthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
Jul 19, 2025
Full time
London/Hybrid (Occasional travel to group sites required) Report to: Chief Information Officer Hours: Perm 37 hours a week (Mondays to Thursdays 9 am-5.30 pm, Fridays 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 82 for June 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 480 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers,with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne's vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are. FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security, efficiency, and scalability, providing individual solutions and fully comprehensive managed services. For enterprise clients, FluidOne offers advanced solutions that manage costs, risks and optimise organisational operational performance, providing everything from design and delivery to ongoing support. Specialising in Data & AI (D&AI), managed services, and cloud transformation, FluidOne's toolkit includes consulting-led services that help enterprises harness the power of artificial intelligence while maintaining robust compliance and security. FluidOne's dual-structured approach ensures all customers-from growing SMBs to large, complex enterprises-benefit from trusted, innovative, and future-ready IT services. Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. Role Overview: As Procurement Lead you will deliver commercial savings and supplier performance improvements across IT and software distribution, while supporting consistent procurement execution across the group. Responsibilities: Own and manage the IT and software distribution category across the group Lead sourcing, RFPs, and contract negotiations with suppliers Coordinate the group's Lead Buyers to ensure alignment on execution, tools, and supplier follow-up Align pricing, volumes, commercial terms, and SLAs across entities Track supplier performance, contractual compliance, rebates, and risks through standardised reporting Track and coordinate supplier accreditations and partnership programmes Act as the main point of contact for both suppliers and internal teams Group Procurement Coordination: Coordinate and support Lead Buyers across other categories or business units Promote consistency in sourcing templates, supplier tracking, and reporting Consolidate dashboards and KPIs across the group Facilitate knowledge sharing and operational alignment Provide hands-on support on selected projects if needed Requirements: Experience: Minimum 5 years' experience in procurement or sourcing Strong exposure to IT-related categories (ideally hardware / distribution) Comfortable working in multi-entity, decentralised environments Proven ability to lead RFPs, negotiate contracts, and deliver savings Skills and Attributes: Execution-focused and results-driven Strong communication and coordination capabilities Able to work independently and collaboratively across teams Proficient in Excel and supplier dashboards (Power BI or similar) Structured and rigorous in supplier documentation and contract follow-up Experience using NetSuite preferable Professional Level: CIPS Level 5 - Advanced Diploma. This role is suited for an experienced Category Manager or Senior Buyer managing strategic spend and coordinating across multiple entities. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Benefits after probationary period: Subsidised health and dental care Employee Assistance Programme (EAP) Life assurance (3x salary) FluidOne breakfast and refreshments on office days Pension contribution - 5% company contribution Generous holiday entitlement One day off for birthday Half price internet connectivity Department incentives How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
Jul 19, 2025
Full time
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
Jul 19, 2025
Full time
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
Jul 19, 2025
Full time
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
An opportunity for a proven technical visionary to realise the exploitation of data and artificial intelligence for an emerging challenger in specialty insurance markets. The Chief Information Officer will combine their deep appreciation for the mechanics of London's Specialty Insurance markets with their considerable technology leadership experience to define, implement, and realise a strategy that will propel the success of Re:insurance insurance business within a global insurance giant. Responsibilities: Define and implement a forward-thinking technology strategy aligned with the company's long-term objectives in specialty insurance. Serve as a key member of the executive team, contributing to overall business strategy. Oversee the design, development, and deployment of technology platforms that enhance underwriting, claims processing, and policy management. Take accountability for the successful delivery and adoption of strategic change programmes. Drive the adoption of data analytics, machine learning, and AI to improve risk modelling and customer insight. Build and integrate products to streamline operations and improve customer experience. Lead and mentor a diverse team of IT professionals, data scientists, and developers to foster a culture of innovation and excellence. Adopt, attract, retain, and develop top talent, building a high-performing technology team. Stay ahead of industry trends, regulatory requirements, and emerging technologies to maintain competitive positioning. Promote collaboration between technical and non-technical teams, ensuring alignment on shared goals. Skills & Experience Profile Deep understanding of specialty insurance operations, including broking, underwriting, claims, and risk management Proven experience setting and realising technology strategy in an enterprise specialty insurance setting, from either an architecture, delivery leadership or business leadership perspective Strong knowledge of cloud computing, AI, machine learning, and data analytics Proficiency in modern software development methodologies (e.g., Agile, DevOps) Familiarity with cybersecurity and data privacy regulations (e.g., GDPR, CCPA) Deep experience working within a regulated environment, working to international regulatory reporting & compliance standards (FCA / SOX) Demonstrable capability successfully managing multi £m technology investments / programmes Experience working in a multi-national M&A environment, including specific US experience Advanced stakeholder management capabilities operating at C-level Additional Information Salary Comp Information: £POA Base Location: London with occasional global travel Working Pattern: Predominantly onsite Visa Requirement: UK (Sponsorship not offered) Background checks: FCA / BS7858
Jul 19, 2025
Full time
An opportunity for a proven technical visionary to realise the exploitation of data and artificial intelligence for an emerging challenger in specialty insurance markets. The Chief Information Officer will combine their deep appreciation for the mechanics of London's Specialty Insurance markets with their considerable technology leadership experience to define, implement, and realise a strategy that will propel the success of Re:insurance insurance business within a global insurance giant. Responsibilities: Define and implement a forward-thinking technology strategy aligned with the company's long-term objectives in specialty insurance. Serve as a key member of the executive team, contributing to overall business strategy. Oversee the design, development, and deployment of technology platforms that enhance underwriting, claims processing, and policy management. Take accountability for the successful delivery and adoption of strategic change programmes. Drive the adoption of data analytics, machine learning, and AI to improve risk modelling and customer insight. Build and integrate products to streamline operations and improve customer experience. Lead and mentor a diverse team of IT professionals, data scientists, and developers to foster a culture of innovation and excellence. Adopt, attract, retain, and develop top talent, building a high-performing technology team. Stay ahead of industry trends, regulatory requirements, and emerging technologies to maintain competitive positioning. Promote collaboration between technical and non-technical teams, ensuring alignment on shared goals. Skills & Experience Profile Deep understanding of specialty insurance operations, including broking, underwriting, claims, and risk management Proven experience setting and realising technology strategy in an enterprise specialty insurance setting, from either an architecture, delivery leadership or business leadership perspective Strong knowledge of cloud computing, AI, machine learning, and data analytics Proficiency in modern software development methodologies (e.g., Agile, DevOps) Familiarity with cybersecurity and data privacy regulations (e.g., GDPR, CCPA) Deep experience working within a regulated environment, working to international regulatory reporting & compliance standards (FCA / SOX) Demonstrable capability successfully managing multi £m technology investments / programmes Experience working in a multi-national M&A environment, including specific US experience Advanced stakeholder management capabilities operating at C-level Additional Information Salary Comp Information: £POA Base Location: London with occasional global travel Working Pattern: Predominantly onsite Visa Requirement: UK (Sponsorship not offered) Background checks: FCA / BS7858
We are a global insurance business, a powerhouse undergoing rapid technology-enabled transformation across all of our markets. As our Chief Information Security Officer (CISO), you will be at the forefront of safeguarding a multi-billion-pound enterprise-leading cyber strategy, shaping board-level risk appetite, and protecting the trust of millions of customers worldwide. As one of the world's leading global warranty providers we offer customers' peace of mind for their domestic appliances. We are expanding our horizons and entering new markets at pace and we need your expertise to help make it happen securely and robustly. As an international company we work with most of the world's most respected and well-known brands for domestic appliances and consumer goods. Our current CISO is retiring, creating a unique opportunity to join us. We don't advertise very often for roles at this level, so this really is a position not to be missed. As a high growth ambitious business, this role is not for the cautious. It's for the bold and the visionary, a resilient leader who sees security an enabler of innovation, growth and reputational strength. About the role The Chief Information Security Officer (CISO) is responsible for overseeing the shaping, development, implementation, and governance of the company's information security agenda. Working closely with executive leadership, our Technology, Engineering and Product teams, and other stakeholders, you will lead efforts to protect the organisation's sensitive information, systems, and infrastructure from cyber threats and breaches. This role requires a strategic security and people leader with extensive experience in information security management, risk assessment, and compliance within a rich, regulated corporate environment. The role is delegate chair for the IT Security and Cyber Security Steering Committee, a delegated body reporting into the Group Risk Committee (GRC) and then the Audit and Risk Committee (ARC). Your Mission: Set Vision and Strategy: Define and own the Group-wide cyber security strategy aligned with business ambition, ESG goals, and evolving threat landscapes. Lead from the Front: Inspire, build, and mentor a high-performing global cyber team-across defensive security, threat intelligence, and cyber engineering. Board-Level Influence: Serve as the cyber conscience of the organisation-engaging with the Board, Audit & Risk Committees, and regulators with authority and clarity. Drive Transformation: Lead security by design across cloud, data, AI, IoT, and operational technology landscapes-embedding security in every initiative. Stay Ahead of Threats: Oversee threat detection, incident response, and resilience programs with precision and global coordination. Shape Culture: Champion a cyber-aware culture across 100,000+ employees, embedding secure behaviours in the DNA of our business. What You Bring A proven track record as a CISO or senior security leader in a rich, regulated, multinational environment. Deep expertise in cyber strategy, risk management, leading enterprise-wide transformation at Inspirational leadership with a bias for action, pragmatism, and delivery. scale. Gravitas and credibility with boards, senior management, regulators, auditors, and external stakeholders. Hands-on understanding of security architecture, cloud, identity and threat intelligence. Resilience under pressure - the ability to make calm, fast decisions in high-stakes situations. Specifically, the role covers: Leadership: Industry leading vision and communication to the business on security topics Hiring, career planning, training and performance reviews for the team Employee coaching, mentoring, development and team building Improve processes and handle resource contentions if any. Stakeholder Engagement: Excellent interpersonal skills to act as a single point of contact for senior stakeholders in relation to technology services Excellent communication skills with non-technical stakeholders to ensure that they understand the available technology services, and to promote financial awareness to deliver value-for-money Strong analytical and influencing skills to assess demand for services and ensure that the necessary investments are made to deliver required services Able to negotiate at senior level on technical and commercial issues, to ensure that customers, suppliers and other stakeholders understand and agree what will meet their needs, and that appropriate service level agreements are defined. Policy Management: Able to provide leadership and management to the business on which policies we should have and the guidance they should offer to the business. Able to ensure that IT Security policies and procedures and working practices are fit for purpose and current and that they are actually being applied properly. Able to influence IT security policy and procedures covering the selection of suppliers, tendering and procurement, promoting good practice in third party management Well-developed commercial skills to identify and manage external partners, working with professionals in other departments (e.g. procurement, legal) Expert at the management and maintenance of the relationship with suppliers of planned and operational services. Financial management expertise to monitor and manage IT security expenditure (including software licences, maintenance and other recurring expenditure), ensuring that financial targets are met and examining any areas where spend may exceed agreed budgets or varies significantly from previous forecasts Able to assist with the definition and operation of effective financial control and decision making, especially in the areas of cost models and the allocation and apportionment of those costs. Responsibilities Strategic Planning: Develop and implement a comprehensive information security strategy aligned with business objectives, regulatory requirements, and industry best practices. Risk Management: Identify, assess, and prioritize information security risks to the organization, and develop strategies to mitigate these risks effectively. Security Assurance: Oversee the day-to-day assurance of information security activity, including incident response, threat detection, vulnerability management, and security monitoring. Day-to-day Security Operations are managed by Technology Operations so this role acts as a second line of defence. Compliance: Ensure compliance with relevant laws, regulations, and standards (e.g., GDPR, ISO 27001) by implementing and maintaining appropriate controls and procedures relevant to each of the territories that D&G operates. Security Architecture: Define and maintain the company's security architecture, including network security, infrastructure security, and cloud security, to protect against evolving threats and ensure this aligns to best practices. Security Education & Awareness: Promote a culture of security awareness and best practices throughout the organisation by providing training, education, and communication programs. Vendor Assurance: Review critical third-party vendors and service providers to ensure the security of outsourced systems and services and the data they contain. Incident Reviews: Lead the review of security incidents and breaches, coordinating with internal teams and external stakeholders to ensure any learnings are effectively applied. Budget Management: Develop and manage the information security budget, ensuring that resources are allocated efficiently to support security initiatives and priorities. Reporting: Provide regular reports and updates to executive leadership and the board of directors on the status of the information security program, key metrics, and emerging threats. Ensure the Security Operations Dashboard is maintained and kept up to date, both in terms of content and the KRIs that are relevant to the business. We offer lots of great benefits! Competitive salary and annual discretionary bonus Hybrid working - presence with purpose; you work from an office when it makes sense 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave Training opportunities as well as clearly defined career progression Health cash plan - employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service Attractive company pension scheme Life assurance - employer funded cover of 4x basic salary Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services Salary Finance - access to savings and borrowing through payroll Car Leasing - access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand new vehicles Travel Loans - interest free loans to help spread the cost of annual travel tickets Cycle to Work - tax efficient bike and cycling equipment worth up to £1,000 Health & Wellbeing - discounted gym membership, online virtual workout sessions, online culinary classes OnHand - Giving you the opportunity to be an Eco & Social volunteer via a handy app . click apply for full job details
Jul 19, 2025
Full time
We are a global insurance business, a powerhouse undergoing rapid technology-enabled transformation across all of our markets. As our Chief Information Security Officer (CISO), you will be at the forefront of safeguarding a multi-billion-pound enterprise-leading cyber strategy, shaping board-level risk appetite, and protecting the trust of millions of customers worldwide. As one of the world's leading global warranty providers we offer customers' peace of mind for their domestic appliances. We are expanding our horizons and entering new markets at pace and we need your expertise to help make it happen securely and robustly. As an international company we work with most of the world's most respected and well-known brands for domestic appliances and consumer goods. Our current CISO is retiring, creating a unique opportunity to join us. We don't advertise very often for roles at this level, so this really is a position not to be missed. As a high growth ambitious business, this role is not for the cautious. It's for the bold and the visionary, a resilient leader who sees security an enabler of innovation, growth and reputational strength. About the role The Chief Information Security Officer (CISO) is responsible for overseeing the shaping, development, implementation, and governance of the company's information security agenda. Working closely with executive leadership, our Technology, Engineering and Product teams, and other stakeholders, you will lead efforts to protect the organisation's sensitive information, systems, and infrastructure from cyber threats and breaches. This role requires a strategic security and people leader with extensive experience in information security management, risk assessment, and compliance within a rich, regulated corporate environment. The role is delegate chair for the IT Security and Cyber Security Steering Committee, a delegated body reporting into the Group Risk Committee (GRC) and then the Audit and Risk Committee (ARC). Your Mission: Set Vision and Strategy: Define and own the Group-wide cyber security strategy aligned with business ambition, ESG goals, and evolving threat landscapes. Lead from the Front: Inspire, build, and mentor a high-performing global cyber team-across defensive security, threat intelligence, and cyber engineering. Board-Level Influence: Serve as the cyber conscience of the organisation-engaging with the Board, Audit & Risk Committees, and regulators with authority and clarity. Drive Transformation: Lead security by design across cloud, data, AI, IoT, and operational technology landscapes-embedding security in every initiative. Stay Ahead of Threats: Oversee threat detection, incident response, and resilience programs with precision and global coordination. Shape Culture: Champion a cyber-aware culture across 100,000+ employees, embedding secure behaviours in the DNA of our business. What You Bring A proven track record as a CISO or senior security leader in a rich, regulated, multinational environment. Deep expertise in cyber strategy, risk management, leading enterprise-wide transformation at Inspirational leadership with a bias for action, pragmatism, and delivery. scale. Gravitas and credibility with boards, senior management, regulators, auditors, and external stakeholders. Hands-on understanding of security architecture, cloud, identity and threat intelligence. Resilience under pressure - the ability to make calm, fast decisions in high-stakes situations. Specifically, the role covers: Leadership: Industry leading vision and communication to the business on security topics Hiring, career planning, training and performance reviews for the team Employee coaching, mentoring, development and team building Improve processes and handle resource contentions if any. Stakeholder Engagement: Excellent interpersonal skills to act as a single point of contact for senior stakeholders in relation to technology services Excellent communication skills with non-technical stakeholders to ensure that they understand the available technology services, and to promote financial awareness to deliver value-for-money Strong analytical and influencing skills to assess demand for services and ensure that the necessary investments are made to deliver required services Able to negotiate at senior level on technical and commercial issues, to ensure that customers, suppliers and other stakeholders understand and agree what will meet their needs, and that appropriate service level agreements are defined. Policy Management: Able to provide leadership and management to the business on which policies we should have and the guidance they should offer to the business. Able to ensure that IT Security policies and procedures and working practices are fit for purpose and current and that they are actually being applied properly. Able to influence IT security policy and procedures covering the selection of suppliers, tendering and procurement, promoting good practice in third party management Well-developed commercial skills to identify and manage external partners, working with professionals in other departments (e.g. procurement, legal) Expert at the management and maintenance of the relationship with suppliers of planned and operational services. Financial management expertise to monitor and manage IT security expenditure (including software licences, maintenance and other recurring expenditure), ensuring that financial targets are met and examining any areas where spend may exceed agreed budgets or varies significantly from previous forecasts Able to assist with the definition and operation of effective financial control and decision making, especially in the areas of cost models and the allocation and apportionment of those costs. Responsibilities Strategic Planning: Develop and implement a comprehensive information security strategy aligned with business objectives, regulatory requirements, and industry best practices. Risk Management: Identify, assess, and prioritize information security risks to the organization, and develop strategies to mitigate these risks effectively. Security Assurance: Oversee the day-to-day assurance of information security activity, including incident response, threat detection, vulnerability management, and security monitoring. Day-to-day Security Operations are managed by Technology Operations so this role acts as a second line of defence. Compliance: Ensure compliance with relevant laws, regulations, and standards (e.g., GDPR, ISO 27001) by implementing and maintaining appropriate controls and procedures relevant to each of the territories that D&G operates. Security Architecture: Define and maintain the company's security architecture, including network security, infrastructure security, and cloud security, to protect against evolving threats and ensure this aligns to best practices. Security Education & Awareness: Promote a culture of security awareness and best practices throughout the organisation by providing training, education, and communication programs. Vendor Assurance: Review critical third-party vendors and service providers to ensure the security of outsourced systems and services and the data they contain. Incident Reviews: Lead the review of security incidents and breaches, coordinating with internal teams and external stakeholders to ensure any learnings are effectively applied. Budget Management: Develop and manage the information security budget, ensuring that resources are allocated efficiently to support security initiatives and priorities. Reporting: Provide regular reports and updates to executive leadership and the board of directors on the status of the information security program, key metrics, and emerging threats. Ensure the Security Operations Dashboard is maintained and kept up to date, both in terms of content and the KRIs that are relevant to the business. We offer lots of great benefits! Competitive salary and annual discretionary bonus Hybrid working - presence with purpose; you work from an office when it makes sense 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave Training opportunities as well as clearly defined career progression Health cash plan - employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service Attractive company pension scheme Life assurance - employer funded cover of 4x basic salary Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services Salary Finance - access to savings and borrowing through payroll Car Leasing - access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand new vehicles Travel Loans - interest free loans to help spread the cost of annual travel tickets Cycle to Work - tax efficient bike and cycling equipment worth up to £1,000 Health & Wellbeing - discounted gym membership, online virtual workout sessions, online culinary classes OnHand - Giving you the opportunity to be an Eco & Social volunteer via a handy app . click apply for full job details
Cyber firm Immersive appoints new Chief Executive Officer Immersive, a cybersecurity company based in Bristol, has announced the appointment of Mark Schmitz as its new Chief Executive Officer. This appointment signifies a step in Immersive's strategy to enhance its presence in the cyber resilience sector. James Hadley, the founder of Immersive, will now serve as Chief Innovation Officer while remaining on the company's board. He will collaborate with Schmitz to advance the company's future in cyber drilling and exercising. Schmitz arrives with more than 25 years of experience accumulated from his work in the enterprise software industry. His career encompasses positions such as President at Collibra, Interim CEO at Citrix Systems, and management roles at leading firms like SAP, Ariba, and Accenture. Schmitz's expertise lies in areas including business operations, sales, customer success, digital transformation, and marketing. Hadley expressed his enthusiasm about Schmitz joining the team, saying, "We've achieved incredible milestones at Immersive and I am thrilled to bring Mark onboard and partner with him to usher in our next phase of growth helping our customers prove and improve cyber readiness. As we look to the future, Mark's experience and leadership will be an invaluable complement to mine as we expand our market reach, as well as our leadership position, in the industry. This transition allows me to focus on my passion: driving our strategic vision, fostering innovation, and engaging with our customers and the broader market." Schmitz shared his sentiments regarding his new position at Immersive: "I am excited to join Immersive and team up with James to realize the future of cyber drilling and exercising. Immersive's innovative approach to people-centric cybersecurity is critical for confronting today's and tomorrow's threats, and it's a key aspect of my decision to join the company. I look forward to working with this amazingly talented team to accelerate growth and deliver exceptional value to our customers." The company's solutions are focused on helping organisations enhance their cyber resilience through realistic drills and exercises. The recent brand launch in 2025 serves as a foundation for significant growth. Schmitz is set to officially assume his role on 17 March 2025. His leadership is anticipated to reinforce Immersive's position at the vanguard of the market, particularly with the addition of Oliver Newbury, former Barclays Chief Information Security Officer, to the board.
Jul 19, 2025
Full time
Cyber firm Immersive appoints new Chief Executive Officer Immersive, a cybersecurity company based in Bristol, has announced the appointment of Mark Schmitz as its new Chief Executive Officer. This appointment signifies a step in Immersive's strategy to enhance its presence in the cyber resilience sector. James Hadley, the founder of Immersive, will now serve as Chief Innovation Officer while remaining on the company's board. He will collaborate with Schmitz to advance the company's future in cyber drilling and exercising. Schmitz arrives with more than 25 years of experience accumulated from his work in the enterprise software industry. His career encompasses positions such as President at Collibra, Interim CEO at Citrix Systems, and management roles at leading firms like SAP, Ariba, and Accenture. Schmitz's expertise lies in areas including business operations, sales, customer success, digital transformation, and marketing. Hadley expressed his enthusiasm about Schmitz joining the team, saying, "We've achieved incredible milestones at Immersive and I am thrilled to bring Mark onboard and partner with him to usher in our next phase of growth helping our customers prove and improve cyber readiness. As we look to the future, Mark's experience and leadership will be an invaluable complement to mine as we expand our market reach, as well as our leadership position, in the industry. This transition allows me to focus on my passion: driving our strategic vision, fostering innovation, and engaging with our customers and the broader market." Schmitz shared his sentiments regarding his new position at Immersive: "I am excited to join Immersive and team up with James to realize the future of cyber drilling and exercising. Immersive's innovative approach to people-centric cybersecurity is critical for confronting today's and tomorrow's threats, and it's a key aspect of my decision to join the company. I look forward to working with this amazingly talented team to accelerate growth and deliver exceptional value to our customers." The company's solutions are focused on helping organisations enhance their cyber resilience through realistic drills and exercises. The recent brand launch in 2025 serves as a foundation for significant growth. Schmitz is set to officially assume his role on 17 March 2025. His leadership is anticipated to reinforce Immersive's position at the vanguard of the market, particularly with the addition of Oliver Newbury, former Barclays Chief Information Security Officer, to the board.
Your new company An exciting opportunity has arisen with a high-profile client based in the Reading/Oxford region. They are continually at the forefront of security standards and are seeking a seasoned, confident and reliable Interim Chief Information Security Officer (CISO) to support their teams during a period of change in leadership. Your new role You will be responsible for continually driving the client's security strategy. You will work alongside the CTO and advocate for the client's information security needs both internally but also on a wider stage, including across the UK government. You will ultimately be responsible for the further development, direction and delivery of the business. Furthermore, continue work on the business-wide security refresh programme and provide sound advice to the Senior Leadership team on information security governance. What you'll need to succeed Previous experience adopting the role of CISO or Head of Cybersecurity Strong experience in senior leadership or management A robust and current understanding of cybersecurity threats and best practice mitigation strategy Seasoned exposure to developing and delivering security strategies for critical infrastructure CISSP, CISP, CISM or equivalent qualifications Experience with CtberEssential, ISO 27001/2 Security Clearance (either SC or DV) is highly desirable. What you'll get in return A rewarding contract alongside a pioneering organisation for an initial 3-month initial term, paying a competitive day-rate. Flexible working options are available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 18, 2025
Contractor
Your new company An exciting opportunity has arisen with a high-profile client based in the Reading/Oxford region. They are continually at the forefront of security standards and are seeking a seasoned, confident and reliable Interim Chief Information Security Officer (CISO) to support their teams during a period of change in leadership. Your new role You will be responsible for continually driving the client's security strategy. You will work alongside the CTO and advocate for the client's information security needs both internally but also on a wider stage, including across the UK government. You will ultimately be responsible for the further development, direction and delivery of the business. Furthermore, continue work on the business-wide security refresh programme and provide sound advice to the Senior Leadership team on information security governance. What you'll need to succeed Previous experience adopting the role of CISO or Head of Cybersecurity Strong experience in senior leadership or management A robust and current understanding of cybersecurity threats and best practice mitigation strategy Seasoned exposure to developing and delivering security strategies for critical infrastructure CISSP, CISP, CISM or equivalent qualifications Experience with CtberEssential, ISO 27001/2 Security Clearance (either SC or DV) is highly desirable. What you'll get in return A rewarding contract alongside a pioneering organisation for an initial 3-month initial term, paying a competitive day-rate. Flexible working options are available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Fidelis Insurance Group ("Fidelis IG" or "FIG") is a specialist insurer and reinsurer headquartered in Bermuda with offices in London and Dublin. The firm is led by Chief Executive Officer Dan Burrows. Fidelis IG has a financial strength rating of A (Excellent) by A.M. Best Company, Inc. and A- by Standard and Poor's. The Role As the IT Compliance Manager, you will play a key role in assessing, testing, gathering attestation information, monitoring process and ensuring that our IT controls meet the requirements for SOX compliance. You will collaborate closely with cross-functional teams to provide advisory services, identify gaps, recommend improvements, and help implement solutions that mitigate risks and improve overall control effectiveness. Key Accountabilities Set IT compliance function within the IG in readiness for migrating applications and the associated controls into the IG Perform detailed assessment and evaluation of IT controls for SOX compliance, focusing on areas such as access controls, change management, system development, and data integrity. Provide feedback to control owners around internal controls, assessments, remediation, and documentation Collaborate with internal audit teams and other stakeholders to gather evidence required for audits of IT internal controls and key operational process and ensure SOX compliance requirements are met. Identify potential risks and assist in developing strategies for mitigating those risks. Maintain and update the IT scoping and risk assessments, including maintaining the internal IT controls, procedures, and documentation Assist in the development of testing plans, procedures, and scripts to assess the design and operational effectiveness of IT controls. Provide guidance on remediation efforts for identified deficiencies and assist with implementing corrective actions. Improve IT Controls and Process documentation (i.e., work with process owners to refine risk control matrix, improve process flows, refine / develop test procedures, propose control language and associated risks etc.) Maintain up-to-date knowledge of regulatory requirements and best practices in IT controls and SOX compliance. Assist with the quarterly IT Controls certification process with business process owners, aligning with reporting timelines Skills & Experience Bachelor's degree in Information Technology, Computer Science, Accounting or a related field, with a preference for Certifications such as CISA, CISSP, or CPA. At least 3 years of experience in SOX IT auditing, compliance or a similar role, with hands-on experience in testing IT systems, applications, and security controls. Strong understanding of SOX compliance requirements and IT general controls (ITGCs). Excellent knowledge of a wide range of technology (infrastructure, applications, networking, cyber security, IT governance). Familiarity with IT control frameworks such as COBIT, NIST or ISO 27001. Experience with auditing tools and techniques, and proficiency in Microsoft Excel, Word, Outlook, Visio, PowerPoint, Access. Excellent analytical, problem-solving, verbal and written communication skills with the ability to interact effectively with all levels of management Ability to work independently, in a fast-paced environment manage multiple tasks, and meet deadlines. Other Our culture is based on respect and on doing the right thing for our colleagues, customers, investors and the Earth. We actively avoid trading with industries that cause harm to people, the environment and animals. We provide development opportunities to our employees, taking action to advance diversity and inclusion, being environmentally responsible, and volunteering for and supporting charitable activities in our communities and worldwide. Our culture is defined by our principles. It is the foundation of who we are and the core of everything we do. Outperformance: A single-minded focus on underwriting results; agile in the face of opportunity. Innovative: We are proud to be different and will analyze every book of business with data driven capability and underwriting flair. Inclusive: Our business is about treating people well while doing the right thing. We want a speak-up culture with open communication, irrespective of gender, ethnicity, sexual orientation or background, allowing everyone to be themselves. Versatile: We champion individuals for their ideas, encouraging them to operate freely and rewarding them for their output. Smart: We focus on productivity not activity. DIVERSITY, EQUITY AND INCLUSION Our vision is for a workplace culture where differences are valued and where diversity of background, experience and thought are welcomed. We want to create an environment where all employees, regardless of who they are, are given equal opportunities for career progression and enjoy fair reward from their and Fidelis Insurance Group' successes. This will be driven by a workforce that embraces Diversity, Equity and Inclusion at every level, in every department across Fidelis Insurance Group. We welcome applications from all qualified candidates. To ensure that all candidates have a fair opportunity to show their abilities during the recruitment process, adjustments may be required. If your physical or mental health or disability may necessitate an adjustment, please contact to discuss. All information relating to your health or disability will be treated in accordance with our data protection policy.
Jul 17, 2025
Full time
Fidelis Insurance Group ("Fidelis IG" or "FIG") is a specialist insurer and reinsurer headquartered in Bermuda with offices in London and Dublin. The firm is led by Chief Executive Officer Dan Burrows. Fidelis IG has a financial strength rating of A (Excellent) by A.M. Best Company, Inc. and A- by Standard and Poor's. The Role As the IT Compliance Manager, you will play a key role in assessing, testing, gathering attestation information, monitoring process and ensuring that our IT controls meet the requirements for SOX compliance. You will collaborate closely with cross-functional teams to provide advisory services, identify gaps, recommend improvements, and help implement solutions that mitigate risks and improve overall control effectiveness. Key Accountabilities Set IT compliance function within the IG in readiness for migrating applications and the associated controls into the IG Perform detailed assessment and evaluation of IT controls for SOX compliance, focusing on areas such as access controls, change management, system development, and data integrity. Provide feedback to control owners around internal controls, assessments, remediation, and documentation Collaborate with internal audit teams and other stakeholders to gather evidence required for audits of IT internal controls and key operational process and ensure SOX compliance requirements are met. Identify potential risks and assist in developing strategies for mitigating those risks. Maintain and update the IT scoping and risk assessments, including maintaining the internal IT controls, procedures, and documentation Assist in the development of testing plans, procedures, and scripts to assess the design and operational effectiveness of IT controls. Provide guidance on remediation efforts for identified deficiencies and assist with implementing corrective actions. Improve IT Controls and Process documentation (i.e., work with process owners to refine risk control matrix, improve process flows, refine / develop test procedures, propose control language and associated risks etc.) Maintain up-to-date knowledge of regulatory requirements and best practices in IT controls and SOX compliance. Assist with the quarterly IT Controls certification process with business process owners, aligning with reporting timelines Skills & Experience Bachelor's degree in Information Technology, Computer Science, Accounting or a related field, with a preference for Certifications such as CISA, CISSP, or CPA. At least 3 years of experience in SOX IT auditing, compliance or a similar role, with hands-on experience in testing IT systems, applications, and security controls. Strong understanding of SOX compliance requirements and IT general controls (ITGCs). Excellent knowledge of a wide range of technology (infrastructure, applications, networking, cyber security, IT governance). Familiarity with IT control frameworks such as COBIT, NIST or ISO 27001. Experience with auditing tools and techniques, and proficiency in Microsoft Excel, Word, Outlook, Visio, PowerPoint, Access. Excellent analytical, problem-solving, verbal and written communication skills with the ability to interact effectively with all levels of management Ability to work independently, in a fast-paced environment manage multiple tasks, and meet deadlines. Other Our culture is based on respect and on doing the right thing for our colleagues, customers, investors and the Earth. We actively avoid trading with industries that cause harm to people, the environment and animals. We provide development opportunities to our employees, taking action to advance diversity and inclusion, being environmentally responsible, and volunteering for and supporting charitable activities in our communities and worldwide. Our culture is defined by our principles. It is the foundation of who we are and the core of everything we do. Outperformance: A single-minded focus on underwriting results; agile in the face of opportunity. Innovative: We are proud to be different and will analyze every book of business with data driven capability and underwriting flair. Inclusive: Our business is about treating people well while doing the right thing. We want a speak-up culture with open communication, irrespective of gender, ethnicity, sexual orientation or background, allowing everyone to be themselves. Versatile: We champion individuals for their ideas, encouraging them to operate freely and rewarding them for their output. Smart: We focus on productivity not activity. DIVERSITY, EQUITY AND INCLUSION Our vision is for a workplace culture where differences are valued and where diversity of background, experience and thought are welcomed. We want to create an environment where all employees, regardless of who they are, are given equal opportunities for career progression and enjoy fair reward from their and Fidelis Insurance Group' successes. This will be driven by a workforce that embraces Diversity, Equity and Inclusion at every level, in every department across Fidelis Insurance Group. We welcome applications from all qualified candidates. To ensure that all candidates have a fair opportunity to show their abilities during the recruitment process, adjustments may be required. If your physical or mental health or disability may necessitate an adjustment, please contact to discuss. All information relating to your health or disability will be treated in accordance with our data protection policy.
NATO UNCLASSIFIED Vacancy Notice Primary Location United Kingdom-London NATO Body Defence Innovation Accelerator for the North Atlantic (DIANA) Schedule Full-time Application Deadline: 10-Aug-2025, 10:59:00 PM Salary (Pay Basis): 9,863.14Pound Sterling (GBP) Monthly Grade NATO Grade G22 The Defence Innovation Accelerator for the North Atlantic (DIANA) is NATO's newest body. From across the Alliance, DIANA brings together innovators and operationalend users to foster a transatlantic ecosystem supporting dual-use ground-breaking DIANA is an independent NATO body comprised of an Allied Board of Directors and a management team - the DIANA Executive (DX). Operating out of regional offices inEurope and in North America, the DX carries out DIANA's mission: accelerating deep tech, dual-use solutions to critical transatlantic challenges in defence and security. The DX uses Challenge Programmes in line with a strategic direction as the primary vehicle to accomplish this mission. We are seeking dynamic individuals who are eager to learn, upskill and bring innovative thinking to our team. Ideal candidates will excel at thinking outside the box and collaborating effectively with a diverse range of colleagues from variousbackgrounds, including different nationalities and levels of experience. By fostering a collaborative and inclusive environment, you will play a crucial role in supporting and The DX operates as one team out of three locations, the European Regional Office in London (United Kingdom), the North American Regional Office in Halifax (Canada) and the European Regional Hub in Tallinn (Estonia). DX staff will work in fullintegration with one another across locations to develop and implement DIANA activities. The Chief Technology Officer (CTO) is a senior leadership role within DIANA, responsible for leading DIANA's scientific and technological strategy and implementation. NATO UNCLASSIFIED Reporting to the Managing Director, the CTO plays a central role in shaping DIANA's Challenge Programme - identifying emerging dual-use technologies, drafting the technical Strategic Direction in consultation with allied stakeholders, and overseeing a team of technical experts who guide startups through DIANA's innovation process. The CTO will collaborate with the wider NATO Enterprise, including senior stakeholders across the Alliance, to help DIANA navigate the intersection of emerging technologies, geopolitics, and entrepreneurship. This will include building and leveraging a network of STEM-B experts and advisors and creating systems and opportunities that connect innovators with test centres and other critical resources.The CTO is also responsible for overseeing the information technology systems and platforms that support the Challenge Programme as well as DIANA's internal functions. Overseeing a team of IT professionals, and working in close coordination with NATO entities, the CTO ensures all IT systems operate in alignment with NATOstandards, ensuring interoperability, cyber security, and efficient running of DIANA's enterprise and collaboration platforms to best serve all internal and external stakeholders.In addition to their technical leadership, the CTO acts as a cultural leader within DIANA - managing and mentoring a team based across all three duty stations and fostering a culture that is inclusive, diverse, and motivated toward delivering world class excellence. Key duties of this role will include: • Leading the development of DIANA's Strategic Direction by engaging with technical SMEs, key Allied stakeholders, trusted capital community members as well as end users across the NATO Enterprise. • Overseeing the design and delivery of the Challenge Statements derived from the Strategic Direction and implementing a technology-enabled selection process thatincludes technical, military and commercial expertise from across the Alliance. • Advising the DIANA Managing Director on the development and implementation of Opportune Activities that fall outside the scope of DIANA's Strategic Direction. • Helping develop, steward, and leverage the community of technical experts that supports startups as part of the DIANA Challenge Programme to further innovators' • Operationalise and manage DIANA's network of test centres, chair the TEVV Grant Award Committee, and ensure innovators receive the support and facilities needed for technology validation. • Provide strategic oversight of DIANA's IT infrastructure, ensuring secure, interoperable systems that are aligned with NATO standards and capable of supporting an evolving programme delivery needs. • Build and maintain strong relationships with NATO entities (e.g. NCI Agency, C3 Board, NOS, STO, NIAG) and academic and scientific networks aligned to DIANA's mandate. • Hire, manage, and lead a high-performing team of diverse expertise in a hybrid work environment across three duty stations. • Steward resources responsibly by managing relevant team and project budgets,service agreements, and project milestones to ensure efficient, cost-effective NATO UNCLASSIFIED operations. • Represent the DX on NATO committees, at public events, and engagements with Allied nations, academia, and the innovation ecosystem. • Perform other duties as may be required. 3. ROLE REQUIREMENTS, QUALIFICATIONS AND EXPERIENCE ESSENTIAL The incumbent must have: • Master's degree in a STEM (science, technology, engineering, mathematics) field, with at least 10 years of relevant technical experience • Minimum of 3 years of experience in a similar senior technical leadership role (e.g., Chief Engineer, Chief Scientist, or CTO). • Minimum 5 years' experience in innovation programming (incubation,acceleration, and/or start-up focused) within dual-use, deep-tech, or defence ecosystems, including successful tech-to-market transitions. • Minimum 5 years' experience in a senior leadership role, overseeing multidisciplinary technical teams, including responsibility for financial, administrative, and HR management. • Demonstrated leadership in engaging military and defence stakeholders, witha strong understanding of operational requirements, military capability development, and innovation adoption pathways. • Familiarity with the management of academic/scientific labs, test centres, or • Advanced understanding of IT infrastructure design and requirements, with experience managing internal IT teams and systems. • Strong strategic communication, networking, negotiation, and culturebuilding skills; demonstrated commitment to fostering teamwork, diversity, and customer-centric innovation. • Possess the following minimum levels of NATO's official languages(English/French): V ("Advanced") in one; I ("Beginner") in the other. • NOTE: Most of the DIANA's internal work is conducted in the English language. DESIRABLE The following would be considered an advantage: • PhD in a STEM field • Demonstrated experience working with or within Allied military organisations, with insight into defence procurement and stakeholder engagement. • Familiarity with NATO's innovation agenda, programmes, and technologyecosystems. • Demonstrated experience leading in an innovative and/or technological start up environment.• Experience in implementing agile management, matrix management and goals setting processes, systems, and best practice within an organisation. • Project management certification (e.g., PMP, PRINCE2). NATO UNCLASSIFIED 4. WHAT WE OFFER • Genuinely meaningful work as part of the newest unit within the most successful alliance in history. • Tax-free salary.• Household and children's allowances and privileges for expatriate staff including expatriation and educational allowances (where applicable) and additional home leave.• Excellent private health insurance scheme. • Generous annual leave of 30 days plus official holidays.• Flexible working conditions and a smoke-free office in London. • Opportunities for learning and development. In accordance with the NATO Civilian Personnel Regulations, the successful candidate will receive a definite duration contract of three years, which may be followed by a three-year extension. The maximum period of service in this post is six years.If the successful applicant is seconded from the national administration of one of NATO's member States, a 3-year definite duration contract will be offered, which may be renewed for a further period of up to 3 years subject to the agreement of thenational authority concerned. The maximum period of service in the post as a seconded staff member is six years. Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate) and approval of the candidate's medical file by the NATO Medical Adviser. Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements. . click apply for full job details
Jul 17, 2025
Full time
NATO UNCLASSIFIED Vacancy Notice Primary Location United Kingdom-London NATO Body Defence Innovation Accelerator for the North Atlantic (DIANA) Schedule Full-time Application Deadline: 10-Aug-2025, 10:59:00 PM Salary (Pay Basis): 9,863.14Pound Sterling (GBP) Monthly Grade NATO Grade G22 The Defence Innovation Accelerator for the North Atlantic (DIANA) is NATO's newest body. From across the Alliance, DIANA brings together innovators and operationalend users to foster a transatlantic ecosystem supporting dual-use ground-breaking DIANA is an independent NATO body comprised of an Allied Board of Directors and a management team - the DIANA Executive (DX). Operating out of regional offices inEurope and in North America, the DX carries out DIANA's mission: accelerating deep tech, dual-use solutions to critical transatlantic challenges in defence and security. The DX uses Challenge Programmes in line with a strategic direction as the primary vehicle to accomplish this mission. We are seeking dynamic individuals who are eager to learn, upskill and bring innovative thinking to our team. Ideal candidates will excel at thinking outside the box and collaborating effectively with a diverse range of colleagues from variousbackgrounds, including different nationalities and levels of experience. By fostering a collaborative and inclusive environment, you will play a crucial role in supporting and The DX operates as one team out of three locations, the European Regional Office in London (United Kingdom), the North American Regional Office in Halifax (Canada) and the European Regional Hub in Tallinn (Estonia). DX staff will work in fullintegration with one another across locations to develop and implement DIANA activities. The Chief Technology Officer (CTO) is a senior leadership role within DIANA, responsible for leading DIANA's scientific and technological strategy and implementation. NATO UNCLASSIFIED Reporting to the Managing Director, the CTO plays a central role in shaping DIANA's Challenge Programme - identifying emerging dual-use technologies, drafting the technical Strategic Direction in consultation with allied stakeholders, and overseeing a team of technical experts who guide startups through DIANA's innovation process. The CTO will collaborate with the wider NATO Enterprise, including senior stakeholders across the Alliance, to help DIANA navigate the intersection of emerging technologies, geopolitics, and entrepreneurship. This will include building and leveraging a network of STEM-B experts and advisors and creating systems and opportunities that connect innovators with test centres and other critical resources.The CTO is also responsible for overseeing the information technology systems and platforms that support the Challenge Programme as well as DIANA's internal functions. Overseeing a team of IT professionals, and working in close coordination with NATO entities, the CTO ensures all IT systems operate in alignment with NATOstandards, ensuring interoperability, cyber security, and efficient running of DIANA's enterprise and collaboration platforms to best serve all internal and external stakeholders.In addition to their technical leadership, the CTO acts as a cultural leader within DIANA - managing and mentoring a team based across all three duty stations and fostering a culture that is inclusive, diverse, and motivated toward delivering world class excellence. Key duties of this role will include: • Leading the development of DIANA's Strategic Direction by engaging with technical SMEs, key Allied stakeholders, trusted capital community members as well as end users across the NATO Enterprise. • Overseeing the design and delivery of the Challenge Statements derived from the Strategic Direction and implementing a technology-enabled selection process thatincludes technical, military and commercial expertise from across the Alliance. • Advising the DIANA Managing Director on the development and implementation of Opportune Activities that fall outside the scope of DIANA's Strategic Direction. • Helping develop, steward, and leverage the community of technical experts that supports startups as part of the DIANA Challenge Programme to further innovators' • Operationalise and manage DIANA's network of test centres, chair the TEVV Grant Award Committee, and ensure innovators receive the support and facilities needed for technology validation. • Provide strategic oversight of DIANA's IT infrastructure, ensuring secure, interoperable systems that are aligned with NATO standards and capable of supporting an evolving programme delivery needs. • Build and maintain strong relationships with NATO entities (e.g. NCI Agency, C3 Board, NOS, STO, NIAG) and academic and scientific networks aligned to DIANA's mandate. • Hire, manage, and lead a high-performing team of diverse expertise in a hybrid work environment across three duty stations. • Steward resources responsibly by managing relevant team and project budgets,service agreements, and project milestones to ensure efficient, cost-effective NATO UNCLASSIFIED operations. • Represent the DX on NATO committees, at public events, and engagements with Allied nations, academia, and the innovation ecosystem. • Perform other duties as may be required. 3. ROLE REQUIREMENTS, QUALIFICATIONS AND EXPERIENCE ESSENTIAL The incumbent must have: • Master's degree in a STEM (science, technology, engineering, mathematics) field, with at least 10 years of relevant technical experience • Minimum of 3 years of experience in a similar senior technical leadership role (e.g., Chief Engineer, Chief Scientist, or CTO). • Minimum 5 years' experience in innovation programming (incubation,acceleration, and/or start-up focused) within dual-use, deep-tech, or defence ecosystems, including successful tech-to-market transitions. • Minimum 5 years' experience in a senior leadership role, overseeing multidisciplinary technical teams, including responsibility for financial, administrative, and HR management. • Demonstrated leadership in engaging military and defence stakeholders, witha strong understanding of operational requirements, military capability development, and innovation adoption pathways. • Familiarity with the management of academic/scientific labs, test centres, or • Advanced understanding of IT infrastructure design and requirements, with experience managing internal IT teams and systems. • Strong strategic communication, networking, negotiation, and culturebuilding skills; demonstrated commitment to fostering teamwork, diversity, and customer-centric innovation. • Possess the following minimum levels of NATO's official languages(English/French): V ("Advanced") in one; I ("Beginner") in the other. • NOTE: Most of the DIANA's internal work is conducted in the English language. DESIRABLE The following would be considered an advantage: • PhD in a STEM field • Demonstrated experience working with or within Allied military organisations, with insight into defence procurement and stakeholder engagement. • Familiarity with NATO's innovation agenda, programmes, and technologyecosystems. • Demonstrated experience leading in an innovative and/or technological start up environment.• Experience in implementing agile management, matrix management and goals setting processes, systems, and best practice within an organisation. • Project management certification (e.g., PMP, PRINCE2). NATO UNCLASSIFIED 4. WHAT WE OFFER • Genuinely meaningful work as part of the newest unit within the most successful alliance in history. • Tax-free salary.• Household and children's allowances and privileges for expatriate staff including expatriation and educational allowances (where applicable) and additional home leave.• Excellent private health insurance scheme. • Generous annual leave of 30 days plus official holidays.• Flexible working conditions and a smoke-free office in London. • Opportunities for learning and development. In accordance with the NATO Civilian Personnel Regulations, the successful candidate will receive a definite duration contract of three years, which may be followed by a three-year extension. The maximum period of service in this post is six years.If the successful applicant is seconded from the national administration of one of NATO's member States, a 3-year definite duration contract will be offered, which may be renewed for a further period of up to 3 years subject to the agreement of thenational authority concerned. The maximum period of service in the post as a seconded staff member is six years. Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate) and approval of the candidate's medical file by the NATO Medical Adviser. Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements. . click apply for full job details
Why join us? We are seeking an experienced and highly motivated IT Infrastructure and Operations Director to lead our global IT infrastructure and operations teams within our prestigious law practice. This position requires a deep understanding of IT management and a strong ability to align technology solutions with our business objectives. You will play a pivotal role in ensuring the successful migration to our strategic Cloud and SaaS target architecture, while delivering seamless and efficient IT operations, driving service excellence, and supporting global expansion efforts. Reporting to the CTO, you will engage in critical collaboration with the Pune Global Delivery Centre Lead. This collaboration is essential to harmonize group operations, foster effective communication, and drive unified strategies that support the organization's objectives. Responsibilities Develop a comprehensive strategy for the global technology hubs, focusing on innovation, efficiency, and scalability. Serve as a point of escalation on behalf of the Chief Technology Officer (CTO) for critical IT issues. Lead the implementation of IT operations and services to our international locations to deliver a global offering that meets the requirements of each of our locations and aligns with the business strategy. Oversee the design, implementation, and management of the IT infrastructure roadmap, ensuring it is secure, scalable, and reliable. Lead, mentor, and manage a global team of IT professionals to ensure the highest level of performance and service. Drive initiatives to ensure the firm's IT operations comply with legal and regulatory standards, including data protection and cybersecurity laws. Manage budgets, resources, and vendors to ensure cost-effective and efficient delivery of IT services. What will help you succeed in this role? Essential Degree in Information Technology, Computer Science, or a related field or equivalent experience Extensive experience in a senior IT leadership role, with a strong track record of establishing and managing IT operations across multiple locations globally. Strong leadership, influencing and relationship building skills with the ability to foster collaboration and trust across a diverse global stakeholder group. Ability to foster a culture of leadership decision-making, and embrace diversity for innovation. Proven ability to drive change and foster a culture of continuous improvement. Strong analytical skills and the ability to address complex IT challenges effectively. Proven ability to manage multiple projects simultaneously, in a fast paced environment, ensuring timely delivery and quality outcomes. In-depth knowledge of IT infrastructure, service desk operations, and emerging technologies. What we offer? At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs. Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support. About us DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty and transparency for our clients across the world without compromising on quality or service. Our purpose is to deliver positive outcomes with our colleagues, clients and communities and we foster a culture that places our colleagues at the centre of all that we do.
Jul 17, 2025
Full time
Why join us? We are seeking an experienced and highly motivated IT Infrastructure and Operations Director to lead our global IT infrastructure and operations teams within our prestigious law practice. This position requires a deep understanding of IT management and a strong ability to align technology solutions with our business objectives. You will play a pivotal role in ensuring the successful migration to our strategic Cloud and SaaS target architecture, while delivering seamless and efficient IT operations, driving service excellence, and supporting global expansion efforts. Reporting to the CTO, you will engage in critical collaboration with the Pune Global Delivery Centre Lead. This collaboration is essential to harmonize group operations, foster effective communication, and drive unified strategies that support the organization's objectives. Responsibilities Develop a comprehensive strategy for the global technology hubs, focusing on innovation, efficiency, and scalability. Serve as a point of escalation on behalf of the Chief Technology Officer (CTO) for critical IT issues. Lead the implementation of IT operations and services to our international locations to deliver a global offering that meets the requirements of each of our locations and aligns with the business strategy. Oversee the design, implementation, and management of the IT infrastructure roadmap, ensuring it is secure, scalable, and reliable. Lead, mentor, and manage a global team of IT professionals to ensure the highest level of performance and service. Drive initiatives to ensure the firm's IT operations comply with legal and regulatory standards, including data protection and cybersecurity laws. Manage budgets, resources, and vendors to ensure cost-effective and efficient delivery of IT services. What will help you succeed in this role? Essential Degree in Information Technology, Computer Science, or a related field or equivalent experience Extensive experience in a senior IT leadership role, with a strong track record of establishing and managing IT operations across multiple locations globally. Strong leadership, influencing and relationship building skills with the ability to foster collaboration and trust across a diverse global stakeholder group. Ability to foster a culture of leadership decision-making, and embrace diversity for innovation. Proven ability to drive change and foster a culture of continuous improvement. Strong analytical skills and the ability to address complex IT challenges effectively. Proven ability to manage multiple projects simultaneously, in a fast paced environment, ensuring timely delivery and quality outcomes. In-depth knowledge of IT infrastructure, service desk operations, and emerging technologies. What we offer? At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs. Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support. About us DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty and transparency for our clients across the world without compromising on quality or service. Our purpose is to deliver positive outcomes with our colleagues, clients and communities and we foster a culture that places our colleagues at the centre of all that we do.
Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology - the gold standard in secure custody. Copper's multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody. Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital. In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets. DEPARTMENT/ TEAM PURPOSE : The Copper People team is at the heart of the business, dedicated to creating a thriving workplace where employees feel valued, supported and empowered. There are three key functions within the people team, Talent Acquisition, Learning and Development and People Operations. All functions are dedicated to attracting, developing, and retaining top talent while ensuring a supportive and inclusive environment for all employees. We play a crucial role in shaping our company's future by implementing innovative HR practices, supporting employee growth, and promoting a culture of excellence. ROLE PURPOSE: Reporting to the Chief Human Resources Officer, the role of the Learning and Development Manager joins a team of dedicated people focused experts responsible for continuously enhancing our great place to work. As our Learning and Development Manager, you'll play a pivotal role in shaping Copper's learning culture. You'll design and deliver impactful learning experiences that empower our teams to grow, innovate, and lead in the fast-paced world of digital finance. KEY RESPONSIBILITIES Develop and implement a company-wide L&D strategy aligned with Copper's business goals. Design and deliver engaging training programs, workshops, and e-learning content. Ensure all mandatory training is up to date and effectively delivered to comply with regulations. Lead onboarding programs to ensure new hires hit the ground running. Evaluate the effectiveness of learning initiatives and continuously improve them. Champion a culture of continuous learning and professional growth. Establish internal coaching and mentoring frameworks to support employee growth and knowledge sharing. Collaborate with department heads to identify current and future skills gaps and build targeted training plans. Design and implement leadership and management development programs to support internal career progression. SKILLS & EXPERIENCE Proven experience in a Learning & Development role, ideally within a tech or financial services environment. Strong understanding of adult learning principles and instructional design. Excellent communication and stakeholder management skills. Experience with digital learning platforms and tools. A proactive, creative mindset with a hands-on approach. Experience and knowledge of global Learning and development practises Talent mapping, succession planning experience The Benefits Offered Paid Time Off - A minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service. Comprehensive Medical Insurance - Inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded Life Insurance Enhanced Pension Contributions - Includes an enhanced employer matching contribution 24/7 Employee Assistance Programme (EAP) In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity. Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability. If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website GDPR Notice Select When you apply to a job on this site, the personal data contained in your application will be collected by Copper Technologies Group "controller", which is located at Blockchain House, 17 Broadwick Street London, W1F 0DE. Your personal data will be processed for the purposes of managing controller's recruitment related activities which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissionable under Art. 6 (1)(f) of Regulation (EU) 2016/697 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the controller which are the solicitation, evaluation, and selection of applicants for employment. Your personal information will be shared with Greenhouse Software Inc., a cloud service provider located in the United States of America and engaged by controller to help manage its recruitment and hiring process on controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from the EU data subjects, the transfer will be subject to appropriate additional safeguards under the Privacy Shield. Your personal data will be retained by Copper Technologies Group as long as Copper.co determines is necessary to evaluate your application for employment. Under the Data Privacy Policy, you have the right to request access to your personal data, to request that your personal data be rectified or deleted and the request that processing of your personal data be restricted. You may also have the right to data portability. In addition you may lodge a complaint with an EU supervisory authority. Do you have the right to work in the uk? Select
Jul 17, 2025
Full time
Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology - the gold standard in secure custody. Copper's multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody. Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital. In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets. DEPARTMENT/ TEAM PURPOSE : The Copper People team is at the heart of the business, dedicated to creating a thriving workplace where employees feel valued, supported and empowered. There are three key functions within the people team, Talent Acquisition, Learning and Development and People Operations. All functions are dedicated to attracting, developing, and retaining top talent while ensuring a supportive and inclusive environment for all employees. We play a crucial role in shaping our company's future by implementing innovative HR practices, supporting employee growth, and promoting a culture of excellence. ROLE PURPOSE: Reporting to the Chief Human Resources Officer, the role of the Learning and Development Manager joins a team of dedicated people focused experts responsible for continuously enhancing our great place to work. As our Learning and Development Manager, you'll play a pivotal role in shaping Copper's learning culture. You'll design and deliver impactful learning experiences that empower our teams to grow, innovate, and lead in the fast-paced world of digital finance. KEY RESPONSIBILITIES Develop and implement a company-wide L&D strategy aligned with Copper's business goals. Design and deliver engaging training programs, workshops, and e-learning content. Ensure all mandatory training is up to date and effectively delivered to comply with regulations. Lead onboarding programs to ensure new hires hit the ground running. Evaluate the effectiveness of learning initiatives and continuously improve them. Champion a culture of continuous learning and professional growth. Establish internal coaching and mentoring frameworks to support employee growth and knowledge sharing. Collaborate with department heads to identify current and future skills gaps and build targeted training plans. Design and implement leadership and management development programs to support internal career progression. SKILLS & EXPERIENCE Proven experience in a Learning & Development role, ideally within a tech or financial services environment. Strong understanding of adult learning principles and instructional design. Excellent communication and stakeholder management skills. Experience with digital learning platforms and tools. A proactive, creative mindset with a hands-on approach. Experience and knowledge of global Learning and development practises Talent mapping, succession planning experience The Benefits Offered Paid Time Off - A minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service. Comprehensive Medical Insurance - Inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded Life Insurance Enhanced Pension Contributions - Includes an enhanced employer matching contribution 24/7 Employee Assistance Programme (EAP) In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity. Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability. If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website GDPR Notice Select When you apply to a job on this site, the personal data contained in your application will be collected by Copper Technologies Group "controller", which is located at Blockchain House, 17 Broadwick Street London, W1F 0DE. Your personal data will be processed for the purposes of managing controller's recruitment related activities which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissionable under Art. 6 (1)(f) of Regulation (EU) 2016/697 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the controller which are the solicitation, evaluation, and selection of applicants for employment. Your personal information will be shared with Greenhouse Software Inc., a cloud service provider located in the United States of America and engaged by controller to help manage its recruitment and hiring process on controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from the EU data subjects, the transfer will be subject to appropriate additional safeguards under the Privacy Shield. Your personal data will be retained by Copper Technologies Group as long as Copper.co determines is necessary to evaluate your application for employment. Under the Data Privacy Policy, you have the right to request access to your personal data, to request that your personal data be rectified or deleted and the request that processing of your personal data be restricted. You may also have the right to data portability. In addition you may lodge a complaint with an EU supervisory authority. Do you have the right to work in the uk? Select
Global Operations Manager - Editorial Safety Team page is loaded Global Operations Manager - Editorial Safety Team Apply remote type Remote Job: Hybrid locations GBR-London-5 Canada Square time type Full time posted on Posted 21 Days Ago job requisition id JREQ191707 We are seeking an experienced Global Operations Manager to join our Editorial Safety Team. This strategic role will be instrumental in ensuring compliance and efficiency in our global operations, with a strong focus on personal protective equipment (PPE) and logistical management. The ideal candidate will collaborate with various stakeholders, including vendors and internal teams, to optimize processes, reduce unnecessary expenditures, and support training initiatives. If you are a proactive and strategic professional with a passion for optimizing global operations, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter detailing your relevant experience and qualifications. Join us in enhancing the safety and efficiency of our editorial operations globally! About the Role As a Global Operations Manager at Thomson Reuters, you will Collaborate with vendors and third-party providers to ensure compliance with global shipment regulations. Develop and implement strategies for storing equipment in multiple locations to enhance operational efficiency. Work closely with the Editorial Safety Team to support budgeting and day-to-day logistics. Optimize logistical processes to improve cost efficiency and reduce unnecessary expenditures. Security Advisor Roster planning by country Responsible for the correct onboarding of new contract resources supporting the Safety team Collaborate with a third-party provider to develop and implement an acquisition strategy for PPE and other essential equipment. Manage import/export activities to ensure timely and efficient delivery of equipment Be responsible for export compliance issues and license management to ensure adherence to international regulations, requiring extensive knowledge of export and import compliance. Utilize our global tracking tool to manage and track equipment inventory effectively, including PPE and communication devices. Work with regional admins and bureau chiefs to monitor inventory levels, flag low supplies, and assess needs for review by the safety team Ensure accurate record-keeping and reporting of equipment status and location for auditing purposes. Assist with the planning and coordination of our global safety training curriculum, providing insights and support to enhance team capabilities. About You To be our Global Operations Manager, you will likely have: Proven experience in global operations management, preferably within the logistics or compliance sectors. Strong understanding of PPE regulations and global shipment compliance. Excellent budgeting and analytical skills to optimize cost efficiency. Ability to collaborate effectively with cross-functional teams and external vendors. Proficiency in using tracking tools for inventory management. Strategic thinker with the ability to develop and implement efficient operational strategies. Strong communication skills to liaise with various stakeholders and ensure alignment on objectives. Detail-oriented with strong organizational and problem-solving skills. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on Thomson Reuters informs the way forward by delivering trusted content and technology that professionals and institutions need to make the right decisions. We are modernizing the pillars of society through the digitalization of the tax and legal professions, the free press, commerce, and the rule of law, and elevating the way professionals and institutions work. Discover how Thomson Reuters approaches AI innovation as Chief Product Officer David Wong breaks down the essential components.
Jul 17, 2025
Full time
Global Operations Manager - Editorial Safety Team page is loaded Global Operations Manager - Editorial Safety Team Apply remote type Remote Job: Hybrid locations GBR-London-5 Canada Square time type Full time posted on Posted 21 Days Ago job requisition id JREQ191707 We are seeking an experienced Global Operations Manager to join our Editorial Safety Team. This strategic role will be instrumental in ensuring compliance and efficiency in our global operations, with a strong focus on personal protective equipment (PPE) and logistical management. The ideal candidate will collaborate with various stakeholders, including vendors and internal teams, to optimize processes, reduce unnecessary expenditures, and support training initiatives. If you are a proactive and strategic professional with a passion for optimizing global operations, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter detailing your relevant experience and qualifications. Join us in enhancing the safety and efficiency of our editorial operations globally! About the Role As a Global Operations Manager at Thomson Reuters, you will Collaborate with vendors and third-party providers to ensure compliance with global shipment regulations. Develop and implement strategies for storing equipment in multiple locations to enhance operational efficiency. Work closely with the Editorial Safety Team to support budgeting and day-to-day logistics. Optimize logistical processes to improve cost efficiency and reduce unnecessary expenditures. Security Advisor Roster planning by country Responsible for the correct onboarding of new contract resources supporting the Safety team Collaborate with a third-party provider to develop and implement an acquisition strategy for PPE and other essential equipment. Manage import/export activities to ensure timely and efficient delivery of equipment Be responsible for export compliance issues and license management to ensure adherence to international regulations, requiring extensive knowledge of export and import compliance. Utilize our global tracking tool to manage and track equipment inventory effectively, including PPE and communication devices. Work with regional admins and bureau chiefs to monitor inventory levels, flag low supplies, and assess needs for review by the safety team Ensure accurate record-keeping and reporting of equipment status and location for auditing purposes. Assist with the planning and coordination of our global safety training curriculum, providing insights and support to enhance team capabilities. About You To be our Global Operations Manager, you will likely have: Proven experience in global operations management, preferably within the logistics or compliance sectors. Strong understanding of PPE regulations and global shipment compliance. Excellent budgeting and analytical skills to optimize cost efficiency. Ability to collaborate effectively with cross-functional teams and external vendors. Proficiency in using tracking tools for inventory management. Strategic thinker with the ability to develop and implement efficient operational strategies. Strong communication skills to liaise with various stakeholders and ensure alignment on objectives. Detail-oriented with strong organizational and problem-solving skills. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on Thomson Reuters informs the way forward by delivering trusted content and technology that professionals and institutions need to make the right decisions. We are modernizing the pillars of society through the digitalization of the tax and legal professions, the free press, commerce, and the rule of law, and elevating the way professionals and institutions work. Discover how Thomson Reuters approaches AI innovation as Chief Product Officer David Wong breaks down the essential components.
What You'll Be Working On: ️ Leading and developing the organization's information security strategy, policies, and programs ️ Overseeing the implementation of risk management practices and ensuring compliance with industry regulations (e.g., GDPR, ISO 27001) ️ Managing and mentoring the cybersecurity team to strengthen the organization's security posture ️ Collaborating with cross-functional teams to align security initiatives with overall business objectives ️ Reporting directly to the board and executive leadership on the state of cybersecurity and potential risks What We're Looking For: ️ Proven experience as a CISO or in a senior cybersecurity leadership role ️ Extensive knowledge of information security frameworks, governance, and compliance standards ️ Strong experience in risk management, incident response, and disaster recovery planning ️ Ability to communicate complex security concepts to non-technical stakeholders ️ Relevant certifications such as CISSP, CISM, CISA, or equivalent are highly preferred
Jul 17, 2025
Full time
What You'll Be Working On: ️ Leading and developing the organization's information security strategy, policies, and programs ️ Overseeing the implementation of risk management practices and ensuring compliance with industry regulations (e.g., GDPR, ISO 27001) ️ Managing and mentoring the cybersecurity team to strengthen the organization's security posture ️ Collaborating with cross-functional teams to align security initiatives with overall business objectives ️ Reporting directly to the board and executive leadership on the state of cybersecurity and potential risks What We're Looking For: ️ Proven experience as a CISO or in a senior cybersecurity leadership role ️ Extensive knowledge of information security frameworks, governance, and compliance standards ️ Strong experience in risk management, incident response, and disaster recovery planning ️ Ability to communicate complex security concepts to non-technical stakeholders ️ Relevant certifications such as CISSP, CISM, CISA, or equivalent are highly preferred
As part of a wider finance transformation, our client is recruiting for an Oracle Finance Systems Manager. Your new company This organisation is a market-leading, national multi-site business. They are currently in a significant finance transformation project and this is a key appointment to help them deliver their objectives. Your new role This role will bridge the gap between the Director of Finance and the Chief Information Officer. Key responsibilities will include; overseeing the daily management, operation, and support of the Oracle E-Business Suite (EBS) R12.1.3, focusing on core financial modules such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Cash Management. Ensure system stability, alignment with current business requirements, and maintain compliance with industry standards. Managing system configurations, user roles, and permissions, ensuring data integrity, security, and seamless operation across finance modules. Coordinating ERP upgrades, patches, and add-on implementations to keep the system up-to-date and secure, collaborating with IT teams and external consultants as needed. What you'll need to succeed You will need to demonstrate p roven experience of managing ERP systems, maintenance, upgrades, and implementations, specifically with Oracle EBS R12.1.3 and experience in transitioning from fully outsourced ERP support to an in-house model. A track record in finance process optimisation, systems implementation, and project management within a retail or multi-site environment is strongly preferred. What you'll get in return This is a really exciting time to join the business and to have a real impact on the success of the finance transformation. The office is based north of Birmingham city, with free parking, easy access via public transport and a hybrid model of 2 days working from home. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 17, 2025
Full time
As part of a wider finance transformation, our client is recruiting for an Oracle Finance Systems Manager. Your new company This organisation is a market-leading, national multi-site business. They are currently in a significant finance transformation project and this is a key appointment to help them deliver their objectives. Your new role This role will bridge the gap between the Director of Finance and the Chief Information Officer. Key responsibilities will include; overseeing the daily management, operation, and support of the Oracle E-Business Suite (EBS) R12.1.3, focusing on core financial modules such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Cash Management. Ensure system stability, alignment with current business requirements, and maintain compliance with industry standards. Managing system configurations, user roles, and permissions, ensuring data integrity, security, and seamless operation across finance modules. Coordinating ERP upgrades, patches, and add-on implementations to keep the system up-to-date and secure, collaborating with IT teams and external consultants as needed. What you'll need to succeed You will need to demonstrate p roven experience of managing ERP systems, maintenance, upgrades, and implementations, specifically with Oracle EBS R12.1.3 and experience in transitioning from fully outsourced ERP support to an in-house model. A track record in finance process optimisation, systems implementation, and project management within a retail or multi-site environment is strongly preferred. What you'll get in return This is a really exciting time to join the business and to have a real impact on the success of the finance transformation. The office is based north of Birmingham city, with free parking, easy access via public transport and a hybrid model of 2 days working from home. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
In good company. Hamilton (NYSE: HG) underwrites specialty insurance and reinsurance risks on a global basis through its wholly owned subsidiaries. Its three underwriting platforms: Hamilton Global Specialty, Hamilton Select and Hamilton Re, each with dedicated and experienced leadership, provide access to diversified and profitable business around the world. Headquartered in Bermuda, Hamilton has over 600 employees with key underwriting operations in London, Bermuda, the US and Dublin.We work collaboratively, we share a passion for the service and results we deliver, and we know that what we do each day is meaningful - to our customers and our business. We believe we are 'In good company.' with everyone we interact with. We're looking for a Network Engineer Based in London, UK and reporting to the Global Head of IT Operations & Chief Information Security Officer, this newly created role will be a versatile and detail-oriented Network Engineer who will manage and support enterprise networking infrastructure with additional exposure to SAN storage technologies, particularly NetApp. The ideal candidate will have experience with routing and switching technologies, firewall management, and storage networking in complex enterprise environments. This role plays a key part in maintaining network performance, security, and reliability. What you will do Network Infrastructure Management Configure, manage, and troubleshoot Cisco switches and routers Administer Fortinet firewalls and Fortinet-managed switches, including NAC (Network Access Control) integrations Monitor network performance, availability, and capacity, using tools such as SNMP, syslog, and NetFlow, Logicmon Routing & Protocols Design and support routing protocols, especially BGP and OSPF Ensure high availability and fault tolerance of core network services across multi-site environments Security and Access Control Enforce security best practices for perimeter and internal network defense Configure and maintain Firewall rules, VPN tunnels, and access control lists Storage Networking (SAN) Support and manage NetApp SAN infrastructure Assist with storage provisioning, LUN management, and data path optimization Troubleshoot storage-related connectivity issues across the network Project Implementation Collaborate with infrastructure and systems teams to plan and implement network upgrades, expansions, and migrations Provide support for cloud integration and hybrid networking environments Documentation and Compliance Maintain accurate network diagrams, device inventories, and configuration standards Support audits and implement security and change management procedures Support regular maintenance windows What you require for the role Proven experience as a Network Engineer in an enterprise environment Proficient with Cisco routing and switching, Fortinet firewalls and switches, and NAC implementations, FortiClient VPN solution Solid knowledge of BGP and OSPF routing protocols Hands-on experience with NetApp SAN storage, including iSCSI or Fiber Channel configuration Understanding of VLANs, QoS, VPNs, and network segmentation Fortinet NSE or Cisco CCNA/CCNP certifications Familiarity with network automation or scripting (PowerShell, Python, Ansible) Experience with hybrid cloud networking (Azure, AWS, or similar) Strong troubleshooting and analytical skills Ability to work independently or collaboratively on high-stakes network incidents Excellent documentation, communication, and stakeholder management abilities Conduct Standards You must act with integrity You must act with due skill, care and diligence You must be open and cooperative with the CBI, FCA, the PRA and other regulators You must pay due regard to the interests of customers and treat them fairly You must observe proper standards of market conduct You must act to deliver good outcomes for retail customers What you can expect from us We offer a vibrant, entrepreneurial, and collaborative culture guided by our values: Be Smart, Be Sensible, Be Open and Be More. We know if we welcome and respect differences, we'll attract and retain talent that brings a valuable diversity of perspectives and experience. We want all our colleagues to feel that they can bring their whole selves to work at Hamilton and know that they can be part of building a great company.
Jul 17, 2025
Full time
In good company. Hamilton (NYSE: HG) underwrites specialty insurance and reinsurance risks on a global basis through its wholly owned subsidiaries. Its three underwriting platforms: Hamilton Global Specialty, Hamilton Select and Hamilton Re, each with dedicated and experienced leadership, provide access to diversified and profitable business around the world. Headquartered in Bermuda, Hamilton has over 600 employees with key underwriting operations in London, Bermuda, the US and Dublin.We work collaboratively, we share a passion for the service and results we deliver, and we know that what we do each day is meaningful - to our customers and our business. We believe we are 'In good company.' with everyone we interact with. We're looking for a Network Engineer Based in London, UK and reporting to the Global Head of IT Operations & Chief Information Security Officer, this newly created role will be a versatile and detail-oriented Network Engineer who will manage and support enterprise networking infrastructure with additional exposure to SAN storage technologies, particularly NetApp. The ideal candidate will have experience with routing and switching technologies, firewall management, and storage networking in complex enterprise environments. This role plays a key part in maintaining network performance, security, and reliability. What you will do Network Infrastructure Management Configure, manage, and troubleshoot Cisco switches and routers Administer Fortinet firewalls and Fortinet-managed switches, including NAC (Network Access Control) integrations Monitor network performance, availability, and capacity, using tools such as SNMP, syslog, and NetFlow, Logicmon Routing & Protocols Design and support routing protocols, especially BGP and OSPF Ensure high availability and fault tolerance of core network services across multi-site environments Security and Access Control Enforce security best practices for perimeter and internal network defense Configure and maintain Firewall rules, VPN tunnels, and access control lists Storage Networking (SAN) Support and manage NetApp SAN infrastructure Assist with storage provisioning, LUN management, and data path optimization Troubleshoot storage-related connectivity issues across the network Project Implementation Collaborate with infrastructure and systems teams to plan and implement network upgrades, expansions, and migrations Provide support for cloud integration and hybrid networking environments Documentation and Compliance Maintain accurate network diagrams, device inventories, and configuration standards Support audits and implement security and change management procedures Support regular maintenance windows What you require for the role Proven experience as a Network Engineer in an enterprise environment Proficient with Cisco routing and switching, Fortinet firewalls and switches, and NAC implementations, FortiClient VPN solution Solid knowledge of BGP and OSPF routing protocols Hands-on experience with NetApp SAN storage, including iSCSI or Fiber Channel configuration Understanding of VLANs, QoS, VPNs, and network segmentation Fortinet NSE or Cisco CCNA/CCNP certifications Familiarity with network automation or scripting (PowerShell, Python, Ansible) Experience with hybrid cloud networking (Azure, AWS, or similar) Strong troubleshooting and analytical skills Ability to work independently or collaboratively on high-stakes network incidents Excellent documentation, communication, and stakeholder management abilities Conduct Standards You must act with integrity You must act with due skill, care and diligence You must be open and cooperative with the CBI, FCA, the PRA and other regulators You must pay due regard to the interests of customers and treat them fairly You must observe proper standards of market conduct You must act to deliver good outcomes for retail customers What you can expect from us We offer a vibrant, entrepreneurial, and collaborative culture guided by our values: Be Smart, Be Sensible, Be Open and Be More. We know if we welcome and respect differences, we'll attract and retain talent that brings a valuable diversity of perspectives and experience. We want all our colleagues to feel that they can bring their whole selves to work at Hamilton and know that they can be part of building a great company.
Lead a Fintech revolution! Are you ready to take the technological helm of a fintech juggernaut poised for exponential growth? This isn't just a job; it's an opportunity to shape the future of finance and reap the rewards of your expertise. As a CTO, you'll be instrumental in propelling our company toward an IPO, where your contributions will be acknowledged and handsomely rewarded. Take charge of their technological landscape, enjoy unparalleled autonomy, and see your ideas translate into tangible success. They're not just another fintech startup; they're the trailblazers of innovation in the finance industry. With disruptive technologies and visionary strategies, they're revolutionising how people interact with their finances. As they gear up for an IPO, this is your chance to be part of something monumental. Join a team driven by innovation, fueled by ambition, and primed for monumental growth. Seize the opportunity to be at the forefront of fintech's evolution and ride the wave of success. As CTO, you'll lead a tech team, setting the course for their technological roadmap. You'll spearhead the development of cutting-edge platforms, ensuring scalability, security, and seamless user experiences. Collaborate closely with cross-functional teams, harnessing the power of technology to drive business objectives forward. Your responsibilities will span from strategic planning to hands-on execution, as you steer toward their IPO with technological excellence and innovation. If you're ready to leave your mark on the fintech landscape or just would like some further information please apply below.
Jul 17, 2025
Full time
Lead a Fintech revolution! Are you ready to take the technological helm of a fintech juggernaut poised for exponential growth? This isn't just a job; it's an opportunity to shape the future of finance and reap the rewards of your expertise. As a CTO, you'll be instrumental in propelling our company toward an IPO, where your contributions will be acknowledged and handsomely rewarded. Take charge of their technological landscape, enjoy unparalleled autonomy, and see your ideas translate into tangible success. They're not just another fintech startup; they're the trailblazers of innovation in the finance industry. With disruptive technologies and visionary strategies, they're revolutionising how people interact with their finances. As they gear up for an IPO, this is your chance to be part of something monumental. Join a team driven by innovation, fueled by ambition, and primed for monumental growth. Seize the opportunity to be at the forefront of fintech's evolution and ride the wave of success. As CTO, you'll lead a tech team, setting the course for their technological roadmap. You'll spearhead the development of cutting-edge platforms, ensuring scalability, security, and seamless user experiences. Collaborate closely with cross-functional teams, harnessing the power of technology to drive business objectives forward. Your responsibilities will span from strategic planning to hands-on execution, as you steer toward their IPO with technological excellence and innovation. If you're ready to leave your mark on the fintech landscape or just would like some further information please apply below.
AJ Bell Business Solutions Limited
Salford, Manchester
To support the Chief Information Security Officer in managing and reporting the Information Security Risks faced by Technology Services (TS) in delivering AJ Bell s systems and services. This role is responsible for facilitating the secure delivery of AJ Bell s technology and business change. The Information Security Architect will play a lead role in designing and implementing security controls and processes. Key to this is assisting and supporting our colleagues in achieving their goals, but in a secure manner. The key responsibilities of the role are: Subject matter expertise for security best practice, ensuring the maintenance of the confidentiality, integrity and availability of AJ Bell s systems and data. Design and implementation of enterprise security technology controls and platforms, following industry best practices. Supporting and advising on projects and change initiatives to ensure that there is no negative impact on our security posture Carrying out internal security reviews both on solutions we develop in house and third-party solutions. Supporting audit and due diligence activities within Technology Services Working with Information Security, Infrastructure and Architecture to define security standards. Acts as an integration point between the CISO and AJ Bell business and technology teams to ensure security is embedded across the organisation Competence, knowledge, and skills Competence Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST etc. 5 years experience in an Information Security role gained in a financial services or e-commerce environment is preferred Knowledge & Technical Skills: Demonstrable experience of implementing enterprise security platforms Previous experience of delivering and maintaining of technical enterprise security solutions for (but not limited to) the following areas: End Point Protection, Cloud Security, Network Security, DevOps, Security Monitoring & Remediation is advantageous. Knowledge of Secure Software Development Life Cycle best practices Strong understanding and knowledge of Information Security risk management tools and techniques Experience of security governance and compliance, ideally gained in financial services organisations Demonstrable understanding of Information Security control standards and frameworks e.g. ISO27001, NIST, PCI DSS Awareness and understanding of the Information Security threat landscape Deep understanding of Information Security solutions and controls Experience of Cloud security solutions and standards is highly advantageous Attained CISSP or similar certification About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 593,000 customers using our award-winning platform propositions to manage assets totalling more than £90.4 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For for six consecutive years and in 2025 named a Great Place to Work . At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. Our perks and benefits: Starting holiday entitlement of 26 days, increasing up to 31 days with length of service and a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme & Buy As You Earn (BAYE) Scheme Health Cash Plan provided by SimplyHealth & Discounted private healthcare scheme and dental plan Free on-site gym providing a wide range of free classes Bike loan scheme, Loans for travel season tickets & Parking at Exchange Quay (Subject to availability) Enhanced maternity, paternity, and shared parental leave & Discounted nursery fees at Kids Planet on Exchange Quay Death in service scheme Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Ongoing technical training, Professional qualification support & Talent development programmes Hybrid working: At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of the month in the office. For new team members, the first 3 months will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you
Jul 17, 2025
Full time
To support the Chief Information Security Officer in managing and reporting the Information Security Risks faced by Technology Services (TS) in delivering AJ Bell s systems and services. This role is responsible for facilitating the secure delivery of AJ Bell s technology and business change. The Information Security Architect will play a lead role in designing and implementing security controls and processes. Key to this is assisting and supporting our colleagues in achieving their goals, but in a secure manner. The key responsibilities of the role are: Subject matter expertise for security best practice, ensuring the maintenance of the confidentiality, integrity and availability of AJ Bell s systems and data. Design and implementation of enterprise security technology controls and platforms, following industry best practices. Supporting and advising on projects and change initiatives to ensure that there is no negative impact on our security posture Carrying out internal security reviews both on solutions we develop in house and third-party solutions. Supporting audit and due diligence activities within Technology Services Working with Information Security, Infrastructure and Architecture to define security standards. Acts as an integration point between the CISO and AJ Bell business and technology teams to ensure security is embedded across the organisation Competence, knowledge, and skills Competence Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST etc. 5 years experience in an Information Security role gained in a financial services or e-commerce environment is preferred Knowledge & Technical Skills: Demonstrable experience of implementing enterprise security platforms Previous experience of delivering and maintaining of technical enterprise security solutions for (but not limited to) the following areas: End Point Protection, Cloud Security, Network Security, DevOps, Security Monitoring & Remediation is advantageous. Knowledge of Secure Software Development Life Cycle best practices Strong understanding and knowledge of Information Security risk management tools and techniques Experience of security governance and compliance, ideally gained in financial services organisations Demonstrable understanding of Information Security control standards and frameworks e.g. ISO27001, NIST, PCI DSS Awareness and understanding of the Information Security threat landscape Deep understanding of Information Security solutions and controls Experience of Cloud security solutions and standards is highly advantageous Attained CISSP or similar certification About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 593,000 customers using our award-winning platform propositions to manage assets totalling more than £90.4 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For for six consecutive years and in 2025 named a Great Place to Work . At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. Our perks and benefits: Starting holiday entitlement of 26 days, increasing up to 31 days with length of service and a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme & Buy As You Earn (BAYE) Scheme Health Cash Plan provided by SimplyHealth & Discounted private healthcare scheme and dental plan Free on-site gym providing a wide range of free classes Bike loan scheme, Loans for travel season tickets & Parking at Exchange Quay (Subject to availability) Enhanced maternity, paternity, and shared parental leave & Discounted nursery fees at Kids Planet on Exchange Quay Death in service scheme Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Ongoing technical training, Professional qualification support & Talent development programmes Hybrid working: At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of the month in the office. For new team members, the first 3 months will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you
Enterprise Security Architect Salary: 95k - 110k + Car Location: Basingstoke or London (3x days per week in office) Role The ideal candidate will be solely responsible for architecture partnering with our Chief Information Security Officer, senior leaders and leading design and assurance of our security systems via a significant transformation investment portfolio, ensuring that we are secure by design and commercially appropriate. This role requires a deep understanding of security principles, technologies, and best practices to protect our systems and data from threats, alongside an acute operational and commercial awareness. Strategy and Transformation Contribute to the definition of our vision, goals, and objectives, identifying and executing opportunities to maximize the business benefits of Enterprise Architecture initiatives. Actively participate in shaping emerging business cybersecurity needs and articulate them to technology teams, driving innovation and security industry benchmarking for new capabilities. Support management decision-making, ensuring cybersecurity decisions consider their long-term impact on the organisation. Develop and maintain achievable roadmaps from current to future states for our security capabilities, considering 'security by design' at each step Collaborate with the business unit leaders at 'Head of' department level and above, CISO, CIO, specialists, vendors, and industry leaders to identify strategic and innovative uses of technology. Technical Experience Required Extensive experience with on-premises and cloud-based security technologies and concepts, including 'Zero Trust'. Proficiency in security protocols, standards, and best practices. Strong knowledge of network security, application security, and cloud security, specifically with Azure. Experience with security frameworks and compliance standards (e.g., ISO 27001, NIST, GDPR). Familiarity with penetration testing and vulnerability assessment tools. Hands-on experience with security incident response and forensic analysis ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jul 17, 2025
Full time
Enterprise Security Architect Salary: 95k - 110k + Car Location: Basingstoke or London (3x days per week in office) Role The ideal candidate will be solely responsible for architecture partnering with our Chief Information Security Officer, senior leaders and leading design and assurance of our security systems via a significant transformation investment portfolio, ensuring that we are secure by design and commercially appropriate. This role requires a deep understanding of security principles, technologies, and best practices to protect our systems and data from threats, alongside an acute operational and commercial awareness. Strategy and Transformation Contribute to the definition of our vision, goals, and objectives, identifying and executing opportunities to maximize the business benefits of Enterprise Architecture initiatives. Actively participate in shaping emerging business cybersecurity needs and articulate them to technology teams, driving innovation and security industry benchmarking for new capabilities. Support management decision-making, ensuring cybersecurity decisions consider their long-term impact on the organisation. Develop and maintain achievable roadmaps from current to future states for our security capabilities, considering 'security by design' at each step Collaborate with the business unit leaders at 'Head of' department level and above, CISO, CIO, specialists, vendors, and industry leaders to identify strategic and innovative uses of technology. Technical Experience Required Extensive experience with on-premises and cloud-based security technologies and concepts, including 'Zero Trust'. Proficiency in security protocols, standards, and best practices. Strong knowledge of network security, application security, and cloud security, specifically with Azure. Experience with security frameworks and compliance standards (e.g., ISO 27001, NIST, GDPR). Familiarity with penetration testing and vulnerability assessment tools. Hands-on experience with security incident response and forensic analysis ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.