Go back Gloucestershire Hospitals NHS Foundation Trust Admin Support Officer, Band 2 The closing date is 06 July 2025 Admin Support Officer, Band 2 (30 hours a week) An exciting opportunity has arisen for a Part-Time Booking Team Admin Officer (30hrs pw) within the extremely busy Oncology Service based at Cheltenham General Hospital. The post-holder will play a vital role in supporting our teams of Specialist Anti-Cancer Treatment (SACT) Coordinators, when booking New, Routine and complex Chemotherapy and Treatment appointments. Your varied role will be to inform patients of their appointments by both telephone and email; manage the inbound and outbound patient phone line, voicemails and mailboxes. Deal with copious amounts of calls and queries on a daily basis, and assist with various other admin related tasks to ensure the delivery of a smooth and efficient administration service to our patients. For further detail, please read the Job Description and Person Specifications. Main duties of the job You must be a hardworking, pro-active, motivated, resilient and patient focused individual who enjoys communicating with patients and working in a challenging and busy environment. You should be extremely well organised with excellent communication and time management skills. You will be expected to use your own initiative and judgement to resolve queries, and have an empathetic, tactful and sensitive approach to dealing with occasionally difficult situations. You should also be able to work well under pressure, closely following booking rules & guidelines, and be able to prioritise your own workload under constantly changing demands. You will be office-based and required to sit at a desk for long periods of time. The ideal candidate will have previous experience of Trakcare and be confident in the use of other IT software systems. However, full training will be provided. About us We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you. Job responsibilities You will join an exceptionally busy yet friendly team, and will be an integral part of the department. Our clinics are held in Cheltenham General and Gloucestershire Royal Hospitals. You may be required to work cross-site as necessary Key Responsibilities Whilst the organisation and structure within specialties/divisions may vary the specific remit of this role will include: - Manage the patient telephone line with incoming and outgoing calls, and assist with enquiries; passing on accurate messages where required, using own initiative as appropriate and seeking guidance where required. - Manage the patient inbound mailbox and ensure all queries are answered and actioned in a timely manner. - Manage the patient inbound Voicemail box and ensure all queries are answered and actioned in a timely manner. - To ensure that patients receive a supportive and responsive service tailored to their specific needs particularly where barriers to understanding exist. - To assist in the booking of simple and straightforward appointments, using multiple screens and systems - Assist with the completion of clinic change forms for the provision of adequate clinic capacity. - Assist with training and sharing knowledge and skills with new employees as required. - Assist with the recruitment of patients for the Mobile Chemotherapy Cancer Care Unit (MCCU) in the community. - Assist with the management and clean-up of waiting lists and data reports for the service. Service Improvement - Support the development of improvements to working practices and processes and contribute to service reviews and the implementation of new arrangements. - As directed, support the resolution of complaints or concerns from patients/carers by helping to collate information and work with the supervisor to respond or escalate appropriately. - Participate in Health & Safety within the Department which includes Manual Handling, Fire Warden etc. Team-working - To work as part of an administrative support team, working flexibly to ensure that administrative work is performed to excellent, efficient and safe standards - To cover colleagues during absences as directed by the Pathway Supervisor. You may also be required to undertake job rotation for cross cover as well as for development and training purposes. - Take the initiative as and when required as well as working flexibly and adapting to the demands of the department/team as appropriate - Liaise with relevant team members to ensure that any process changes run smoothly and efficiently. Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager. Communications and Working Relationships - Medical staff including Consultant Clinical, Medical Oncologists and Specialty Doctors - Nursing Staff including Advanced Nurse Practitioners - Patients, carers and relatives - Other Medical Secretaries/Administration staff and Ward Clerks - GPs and GP practices - Service Line and General Management team - Other NHS organisations Most Challenging Part of the Job- Dealing with copious amounts of telephone calls with potentially distressing or emotional content - Responding to anxious, angry and distressed patients, relatives and carers. - Dealing with copious amounts of inbound patient emails - Sitting at a desk and using a telephone and email for long periods of time. - The need to interrogate multiple clinic screens using multiple booking systems whilst conducting a transaction with patients. - Using initiative to manage the daily workload in the allocated hours. - Working in either or both departments / hospital sites as and when required 4. Mental and Emotional effort - Dealing with sensitive and confidential information. - Dealing with anxiety and aggression from patients, relatives and carers. - Due to the acute nature of Oncological and Haematological diseases there can be last minute additions to clinic lists which can be stressful. - Working as part of a busy and pressurised team with the associated stresses. - Ability to concentrate where work pattern is unpredictable and there are frequent interruptions. - Ability to multitask. 5. General Working Conditions - Prolonged use of telephone and computer systems in a call centre type environment. - Sitting at a desk for long periods of time. - Work pattern unpredictable due to interruptions from telephone enquiries, emails, visits from colleagues/personnel. - Working as part of a busy and pressurised team with the associated stresses. - Priorities can, and often, change daily. Benefits of working in our Trust include: Holiday entitlement of 27 days per year, plus eight Bank Holidays, rising to 33 days after 10 years' service Annual personal development reviews to support your career aspirations Occupational health services and support Automatic membership of the NHS Pension Scheme Person Specification Qualifications Educated to GCSE grade C or above (or equivalent) in literacy and numeracy NVQ in Administration level 2 or equivalent Skills and Experience Excellent communication skills. Ability to communicate effectively with all levels of staff, clinicians and patients Proven organisational skills and ability to prioritise workload and work to deadlines Good command and understanding of English, punctuation and grammar Ability to use own judgement and initiative and to follow strict guidelines Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Gloucestershire Hospitals NHS Foundation Trust Address Contract Fixed term Duration 12 months Working pattern Part-time Reference number 318-25-T0461 Job locations
Jul 03, 2025
Full time
Go back Gloucestershire Hospitals NHS Foundation Trust Admin Support Officer, Band 2 The closing date is 06 July 2025 Admin Support Officer, Band 2 (30 hours a week) An exciting opportunity has arisen for a Part-Time Booking Team Admin Officer (30hrs pw) within the extremely busy Oncology Service based at Cheltenham General Hospital. The post-holder will play a vital role in supporting our teams of Specialist Anti-Cancer Treatment (SACT) Coordinators, when booking New, Routine and complex Chemotherapy and Treatment appointments. Your varied role will be to inform patients of their appointments by both telephone and email; manage the inbound and outbound patient phone line, voicemails and mailboxes. Deal with copious amounts of calls and queries on a daily basis, and assist with various other admin related tasks to ensure the delivery of a smooth and efficient administration service to our patients. For further detail, please read the Job Description and Person Specifications. Main duties of the job You must be a hardworking, pro-active, motivated, resilient and patient focused individual who enjoys communicating with patients and working in a challenging and busy environment. You should be extremely well organised with excellent communication and time management skills. You will be expected to use your own initiative and judgement to resolve queries, and have an empathetic, tactful and sensitive approach to dealing with occasionally difficult situations. You should also be able to work well under pressure, closely following booking rules & guidelines, and be able to prioritise your own workload under constantly changing demands. You will be office-based and required to sit at a desk for long periods of time. The ideal candidate will have previous experience of Trakcare and be confident in the use of other IT software systems. However, full training will be provided. About us We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you. Job responsibilities You will join an exceptionally busy yet friendly team, and will be an integral part of the department. Our clinics are held in Cheltenham General and Gloucestershire Royal Hospitals. You may be required to work cross-site as necessary Key Responsibilities Whilst the organisation and structure within specialties/divisions may vary the specific remit of this role will include: - Manage the patient telephone line with incoming and outgoing calls, and assist with enquiries; passing on accurate messages where required, using own initiative as appropriate and seeking guidance where required. - Manage the patient inbound mailbox and ensure all queries are answered and actioned in a timely manner. - Manage the patient inbound Voicemail box and ensure all queries are answered and actioned in a timely manner. - To ensure that patients receive a supportive and responsive service tailored to their specific needs particularly where barriers to understanding exist. - To assist in the booking of simple and straightforward appointments, using multiple screens and systems - Assist with the completion of clinic change forms for the provision of adequate clinic capacity. - Assist with training and sharing knowledge and skills with new employees as required. - Assist with the recruitment of patients for the Mobile Chemotherapy Cancer Care Unit (MCCU) in the community. - Assist with the management and clean-up of waiting lists and data reports for the service. Service Improvement - Support the development of improvements to working practices and processes and contribute to service reviews and the implementation of new arrangements. - As directed, support the resolution of complaints or concerns from patients/carers by helping to collate information and work with the supervisor to respond or escalate appropriately. - Participate in Health & Safety within the Department which includes Manual Handling, Fire Warden etc. Team-working - To work as part of an administrative support team, working flexibly to ensure that administrative work is performed to excellent, efficient and safe standards - To cover colleagues during absences as directed by the Pathway Supervisor. You may also be required to undertake job rotation for cross cover as well as for development and training purposes. - Take the initiative as and when required as well as working flexibly and adapting to the demands of the department/team as appropriate - Liaise with relevant team members to ensure that any process changes run smoothly and efficiently. Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager. Communications and Working Relationships - Medical staff including Consultant Clinical, Medical Oncologists and Specialty Doctors - Nursing Staff including Advanced Nurse Practitioners - Patients, carers and relatives - Other Medical Secretaries/Administration staff and Ward Clerks - GPs and GP practices - Service Line and General Management team - Other NHS organisations Most Challenging Part of the Job- Dealing with copious amounts of telephone calls with potentially distressing or emotional content - Responding to anxious, angry and distressed patients, relatives and carers. - Dealing with copious amounts of inbound patient emails - Sitting at a desk and using a telephone and email for long periods of time. - The need to interrogate multiple clinic screens using multiple booking systems whilst conducting a transaction with patients. - Using initiative to manage the daily workload in the allocated hours. - Working in either or both departments / hospital sites as and when required 4. Mental and Emotional effort - Dealing with sensitive and confidential information. - Dealing with anxiety and aggression from patients, relatives and carers. - Due to the acute nature of Oncological and Haematological diseases there can be last minute additions to clinic lists which can be stressful. - Working as part of a busy and pressurised team with the associated stresses. - Ability to concentrate where work pattern is unpredictable and there are frequent interruptions. - Ability to multitask. 5. General Working Conditions - Prolonged use of telephone and computer systems in a call centre type environment. - Sitting at a desk for long periods of time. - Work pattern unpredictable due to interruptions from telephone enquiries, emails, visits from colleagues/personnel. - Working as part of a busy and pressurised team with the associated stresses. - Priorities can, and often, change daily. Benefits of working in our Trust include: Holiday entitlement of 27 days per year, plus eight Bank Holidays, rising to 33 days after 10 years' service Annual personal development reviews to support your career aspirations Occupational health services and support Automatic membership of the NHS Pension Scheme Person Specification Qualifications Educated to GCSE grade C or above (or equivalent) in literacy and numeracy NVQ in Administration level 2 or equivalent Skills and Experience Excellent communication skills. Ability to communicate effectively with all levels of staff, clinicians and patients Proven organisational skills and ability to prioritise workload and work to deadlines Good command and understanding of English, punctuation and grammar Ability to use own judgement and initiative and to follow strict guidelines Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Gloucestershire Hospitals NHS Foundation Trust Address Contract Fixed term Duration 12 months Working pattern Part-time Reference number 318-25-T0461 Job locations
Provide Education- West Yorkshire
Brighouse, Yorkshire
Finance Assistant Brighouse Part time up to 30 hours Immediate start 19,698 - 23,080 pro rata We are recruiting for a Finance Assistant for a great school in Brighouse. The school are looking for a highly motivated, detail-oriented person who can support the finance department in a managing the day-to-day financial transactions for the school. You will play a key role in ensuring that financial records are accurate and up-to-date and help to maintain smooth financial operations. The role is part time, circa 30 hours per week, the school can be flexible for the right person. Key Responsibilities: Process invoices and payments, ensuring timely and accurate recording of all transactions. Maintain financial records, including ledgers and accounts. Assist with the preparation of monthly and annual financial reports. Monitor and reconcile school accounts, including bank statements. Assist with budgeting and forecasting. Support in the preparation of audits and financial reviews. Process payroll and staff expenses as required. Maintain accurate records of receipts, payments, and financial reports. Provide general administrative support to the Finance Department. Qualifications and Experience: Previous experience in a finance or accounting role (ATT would be desirable) A good understanding of basic accounting principles. Strong attention to detail with excellent organisational skills. Proficiency in Microsoft Office, particularly Excel; knowledge of accounting software is a plus. Ability to work effectively as part of a team. Strong communication and interpersonal skills. Basic knowledge of SAGE accounting software. Basic bookkeeping knowledge. To apply for the Finance Assistant role, please submit your CV and a cover letter detailing your relevant experience. Due to the nature of the roles, candidates must be UK residents living within the local area. Please note that we are unable to offer visa sponsorship for candidates from overseas. Provide Education is a leading education recruitment agency placing Teachers, Teaching Assistants, Cover Supervisors, HLTAs and Nursery Nurses into Schools and Nurseries across Yorkshire and the East Midlands. Provide Education is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all supply staff to share this commitment. As part of our recruitment process, we will undertake the necessary checks to complete your registration with us, inclusive of a video interview, current references and DBS check.
Mar 09, 2025
Full time
Finance Assistant Brighouse Part time up to 30 hours Immediate start 19,698 - 23,080 pro rata We are recruiting for a Finance Assistant for a great school in Brighouse. The school are looking for a highly motivated, detail-oriented person who can support the finance department in a managing the day-to-day financial transactions for the school. You will play a key role in ensuring that financial records are accurate and up-to-date and help to maintain smooth financial operations. The role is part time, circa 30 hours per week, the school can be flexible for the right person. Key Responsibilities: Process invoices and payments, ensuring timely and accurate recording of all transactions. Maintain financial records, including ledgers and accounts. Assist with the preparation of monthly and annual financial reports. Monitor and reconcile school accounts, including bank statements. Assist with budgeting and forecasting. Support in the preparation of audits and financial reviews. Process payroll and staff expenses as required. Maintain accurate records of receipts, payments, and financial reports. Provide general administrative support to the Finance Department. Qualifications and Experience: Previous experience in a finance or accounting role (ATT would be desirable) A good understanding of basic accounting principles. Strong attention to detail with excellent organisational skills. Proficiency in Microsoft Office, particularly Excel; knowledge of accounting software is a plus. Ability to work effectively as part of a team. Strong communication and interpersonal skills. Basic knowledge of SAGE accounting software. Basic bookkeeping knowledge. To apply for the Finance Assistant role, please submit your CV and a cover letter detailing your relevant experience. Due to the nature of the roles, candidates must be UK residents living within the local area. Please note that we are unable to offer visa sponsorship for candidates from overseas. Provide Education is a leading education recruitment agency placing Teachers, Teaching Assistants, Cover Supervisors, HLTAs and Nursery Nurses into Schools and Nurseries across Yorkshire and the East Midlands. Provide Education is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all supply staff to share this commitment. As part of our recruitment process, we will undertake the necessary checks to complete your registration with us, inclusive of a video interview, current references and DBS check.
Finance Administrator Location: Lewisham, London School Rating: OFSTED "Good" Are you a dedicated financial professional looking to make a difference in the education sector? Our client school in Lambeth is seeking an experienced Finance Administrator to join our dynamic team in September 2024. About Us Our school is committed to providing an inclusive, nurturing, and stimulating environment for our pupils. We pride ourselves on fostering a collaborative community where staff, students, and parents work together to achieve academic excellence and personal growth. Role and Responsibilities of a Finance Administrator: Managing day-to-day financial transactions, including invoicing, payroll, and budgeting. Maintaining accurate financial records and ensuring compliance with relevant regulations and policies. Preparing financial reports for the senior leadership team and governing body. Assisting with the preparation and monitoring of the school's budget. Liaising with external auditors and stakeholders. Providing financial advice and support to staff as needed. Qualifications and Experience for a Finance Administrator: Proven experience in a financial administration role, preferably within the education sector. Strong understanding of financial management principles and practices. Proficiency in financial software and MS Office applications. What We Offer: Reeson Education is England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals, and recruitment specialists, we have built our business and reputation on the core values of honesty, integrity, and excellence. We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. At Reeson Education, we work closely with a large network of Nurseries, Primary Schools, Secondary Schools, and Colleges across the UK. Our client base provides us with an abundance of available daily supply, long-term, and permanent opportunities across all age groups in all areas of London. Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people, and adults. Please note that all daily/hourly rates quoted are inclusive of holiday pay at 12.07%
Feb 20, 2025
Full time
Finance Administrator Location: Lewisham, London School Rating: OFSTED "Good" Are you a dedicated financial professional looking to make a difference in the education sector? Our client school in Lambeth is seeking an experienced Finance Administrator to join our dynamic team in September 2024. About Us Our school is committed to providing an inclusive, nurturing, and stimulating environment for our pupils. We pride ourselves on fostering a collaborative community where staff, students, and parents work together to achieve academic excellence and personal growth. Role and Responsibilities of a Finance Administrator: Managing day-to-day financial transactions, including invoicing, payroll, and budgeting. Maintaining accurate financial records and ensuring compliance with relevant regulations and policies. Preparing financial reports for the senior leadership team and governing body. Assisting with the preparation and monitoring of the school's budget. Liaising with external auditors and stakeholders. Providing financial advice and support to staff as needed. Qualifications and Experience for a Finance Administrator: Proven experience in a financial administration role, preferably within the education sector. Strong understanding of financial management principles and practices. Proficiency in financial software and MS Office applications. What We Offer: Reeson Education is England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals, and recruitment specialists, we have built our business and reputation on the core values of honesty, integrity, and excellence. We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. At Reeson Education, we work closely with a large network of Nurseries, Primary Schools, Secondary Schools, and Colleges across the UK. Our client base provides us with an abundance of available daily supply, long-term, and permanent opportunities across all age groups in all areas of London. Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people, and adults. Please note that all daily/hourly rates quoted are inclusive of holiday pay at 12.07%
We are looking for two finance assistants to join our team. Trinity College Bristol is a vibrant community of around 60 undergraduate and taught postgraduate students, many training for ordination in the Church of England, as well as a lively cohort of a further 60 postgraduate research students. The Finance Assistants assist the Finance Manager in faithfully recording all financial transactions relating to college activities and providing college managers with clear information for management decisions. College activities include the main educational establishment and the associated day nursery and conference operations. One of these part-time roles will be primarily focusing on processing financial data within the purchases cycle and the other data within the revenue cycle. Trinity is a fantastic place to work. Our offices are in lovely buildings on a beautiful site close to the centre of Bristol and the students and staff are wonderful to work with. There are great perks attached to the role, including free parking and lunch. Above all, it is an immense privilege to serve an inspiring cause, helping church leaders of the future to grow in knowledge, skills and character.
Feb 18, 2025
Full time
We are looking for two finance assistants to join our team. Trinity College Bristol is a vibrant community of around 60 undergraduate and taught postgraduate students, many training for ordination in the Church of England, as well as a lively cohort of a further 60 postgraduate research students. The Finance Assistants assist the Finance Manager in faithfully recording all financial transactions relating to college activities and providing college managers with clear information for management decisions. College activities include the main educational establishment and the associated day nursery and conference operations. One of these part-time roles will be primarily focusing on processing financial data within the purchases cycle and the other data within the revenue cycle. Trinity is a fantastic place to work. Our offices are in lovely buildings on a beautiful site close to the centre of Bristol and the students and staff are wonderful to work with. There are great perks attached to the role, including free parking and lunch. Above all, it is an immense privilege to serve an inspiring cause, helping church leaders of the future to grow in knowledge, skills and character.
Senior Registered Nurse Full Time - Fixed Term £32,306 - £38,000 plus benefits The Mount Alvernia Hospital in Guildford is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Senior Registered Nurse to join their team of staff in the Oncology department. This is a full time role for 37.5 hours per week, Monday - Friday. Applicants should meet the following criteria: Registered general nurse level 1/ Diploma / BSc in Nursing studies. Competent in administering SACT Systemic Anti-Cancer Treatment. Evidence of relevant clinical professional development preferably evidenced by certification RN with valid NMC Registration. Mentorship Qualification (ENB 998 or equivalent). Awareness of NMC Code of Accountability. Excellent clinical applied knowledge which is evidenced based and takes account of national best practice standards. Basic workload / shift management skills. Understanding of workload and shift management. Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence. Proficient in the use of a PC, including the use of software and systems 18 months post registration experience. Duties of this role include: Administer SACT Systemic Anti-Cancer Treatment to Oncology patients. To ensure that standards of patient care are consistently maintained at all times in accordance with agreed operational policies and procedures. Working to maintain and enhance the customer service and satisfaction of service users. To promote and safeguard the well-being and interests of all Patients, Employees and Consultants acting as an advocate to more junior members of the team. Where appropriate to deputise for the Sister/ Charge Nurse and the lead on clinical shifts. To ensure the provision of individualised patient care, providing excellent standards of individual care. Act as an advocate for safeguarding patients; demonstrate courage to speak up when there are concerns about care. Conduct yourself professionally within the standard and framework provided by the Nursing Midwifery Council (NMC) Codes of professional Conduct and the Health and Care Professions Council (HCPC). Salary & Benefits Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including: 25 days holiday per year + bank holidays, increasing to 30 days with service Private Pension Scheme Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions Friends & Family Hospital Discounts Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay Life insurance One paid charity/volunteer day per year Extensive rewards and voluntary benefits including blue light card Free wellbeing services High Value Employee Referral Scheme Employee recognition programmes Industry leading training and development opportunities and much more! For more information on this role, please contact - Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values. To find out more about the Circle Health Group Philosophy:
Dec 13, 2022
Full time
Senior Registered Nurse Full Time - Fixed Term £32,306 - £38,000 plus benefits The Mount Alvernia Hospital in Guildford is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Senior Registered Nurse to join their team of staff in the Oncology department. This is a full time role for 37.5 hours per week, Monday - Friday. Applicants should meet the following criteria: Registered general nurse level 1/ Diploma / BSc in Nursing studies. Competent in administering SACT Systemic Anti-Cancer Treatment. Evidence of relevant clinical professional development preferably evidenced by certification RN with valid NMC Registration. Mentorship Qualification (ENB 998 or equivalent). Awareness of NMC Code of Accountability. Excellent clinical applied knowledge which is evidenced based and takes account of national best practice standards. Basic workload / shift management skills. Understanding of workload and shift management. Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence. Proficient in the use of a PC, including the use of software and systems 18 months post registration experience. Duties of this role include: Administer SACT Systemic Anti-Cancer Treatment to Oncology patients. To ensure that standards of patient care are consistently maintained at all times in accordance with agreed operational policies and procedures. Working to maintain and enhance the customer service and satisfaction of service users. To promote and safeguard the well-being and interests of all Patients, Employees and Consultants acting as an advocate to more junior members of the team. Where appropriate to deputise for the Sister/ Charge Nurse and the lead on clinical shifts. To ensure the provision of individualised patient care, providing excellent standards of individual care. Act as an advocate for safeguarding patients; demonstrate courage to speak up when there are concerns about care. Conduct yourself professionally within the standard and framework provided by the Nursing Midwifery Council (NMC) Codes of professional Conduct and the Health and Care Professions Council (HCPC). Salary & Benefits Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including: 25 days holiday per year + bank holidays, increasing to 30 days with service Private Pension Scheme Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions Friends & Family Hospital Discounts Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay Life insurance One paid charity/volunteer day per year Extensive rewards and voluntary benefits including blue light card Free wellbeing services High Value Employee Referral Scheme Employee recognition programmes Industry leading training and development opportunities and much more! For more information on this role, please contact - Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values. To find out more about the Circle Health Group Philosophy:
Verisure Services (UK) Limited
Newcastle Upon Tyne, Tyne And Wear
Job Description Collections Advisor Quorum Business Park, Newcastle, NE12 8BU Full-time Salary: £21,000 -£23,000 per annum + up to £5,500 commission and bonus Working Hours: 37.5 hours per week Shift Pattern: Monday - Friday 09:00-17:30 or 10:30-19:00 Holidays: 21 days plus bank holidays increases to 23 days plus bank holidays after 1 years' service Verisure have an exciting new role in the Finance department of our new Centre of Excellence. We are looking for a tenacious, resilient and problem solver. Duties will include contacting customers and discussing incomplete transactions, back office administration, basic reporting and logging of information. Someone with great end to end conversation experience, and the ability to confirm payments and finalise calls. Duties of a Collections Advisor: Collecting unpaid consumer debt in a call centre environment Contact customers and discuss unresolved issues on customer accounts Documents all discussions and actions in the collections system or database. Confirms payment arrangements and finalises call Uploading data and recording information Communicating with other agents and staff Following the data collection process, ensuring there are no gaps or loss of data General back office administration, including customer correspondence. Essential Skills of a Collections Advisor: Natural flair with conversation and negotiation Empathetic but resilient when speaking to customers Persistent work ethic Target driven Problem-solving skills Staying calm under pressure Basic IT skills About Us Verisure is Europe's fastest-growing monitored security company and continues to strengthen its presence internationally. More than 4 million families and businesses rely on our innovative technology to protect what matters most to them. We hold the number 1 position in all 10 of our top 10 markets, supported by 20,000+ passionate colleagues. We are people protecting people and we are building an engaged and high performance Company to become . Our rapid expansion and ongoing success is expected to continue. As a result, Verisure is creating a new, exciting, rewarding, and impactful positions to support its ambitious growth plan. Diversity & Inclusion Verisure is an equal opportunities employer. We recognise the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help. Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills. Benefits Package We're dedicated to providing our staff with fantastic benefits as part of your Verisure package. Your benefits will include: • Increasing Annual Leave Entitlement • Birthdays Off • Discounted Gym & Health Club Membership • Complementary Nespresso Hot Drinks • Contributory Pension • Company Socials • Bupa Private Healthcare • Medicash Cash Plan • Perkbox (freebies, discounts and more) • Enhanced Maternity & Paternity Schemes • Long Service Awards • Employee Referral Cash Reward • Employee Alarm Discount • Cycle to Work Scheme • Preferential rates at Kids 1st nursery Ready to join our team and make your dream job a reality? Apply today and we'll get in touch! Be you. Be more. Be Verisure. All employees must complete a DBS check, provided by Verisure to all successful candidates. Verisure is located on the same business park as Concentrix, Sitel, Tesco Bank, Greggs, Balford Beatty and many more.
Dec 13, 2022
Full time
Job Description Collections Advisor Quorum Business Park, Newcastle, NE12 8BU Full-time Salary: £21,000 -£23,000 per annum + up to £5,500 commission and bonus Working Hours: 37.5 hours per week Shift Pattern: Monday - Friday 09:00-17:30 or 10:30-19:00 Holidays: 21 days plus bank holidays increases to 23 days plus bank holidays after 1 years' service Verisure have an exciting new role in the Finance department of our new Centre of Excellence. We are looking for a tenacious, resilient and problem solver. Duties will include contacting customers and discussing incomplete transactions, back office administration, basic reporting and logging of information. Someone with great end to end conversation experience, and the ability to confirm payments and finalise calls. Duties of a Collections Advisor: Collecting unpaid consumer debt in a call centre environment Contact customers and discuss unresolved issues on customer accounts Documents all discussions and actions in the collections system or database. Confirms payment arrangements and finalises call Uploading data and recording information Communicating with other agents and staff Following the data collection process, ensuring there are no gaps or loss of data General back office administration, including customer correspondence. Essential Skills of a Collections Advisor: Natural flair with conversation and negotiation Empathetic but resilient when speaking to customers Persistent work ethic Target driven Problem-solving skills Staying calm under pressure Basic IT skills About Us Verisure is Europe's fastest-growing monitored security company and continues to strengthen its presence internationally. More than 4 million families and businesses rely on our innovative technology to protect what matters most to them. We hold the number 1 position in all 10 of our top 10 markets, supported by 20,000+ passionate colleagues. We are people protecting people and we are building an engaged and high performance Company to become . Our rapid expansion and ongoing success is expected to continue. As a result, Verisure is creating a new, exciting, rewarding, and impactful positions to support its ambitious growth plan. Diversity & Inclusion Verisure is an equal opportunities employer. We recognise the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help. Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills. Benefits Package We're dedicated to providing our staff with fantastic benefits as part of your Verisure package. Your benefits will include: • Increasing Annual Leave Entitlement • Birthdays Off • Discounted Gym & Health Club Membership • Complementary Nespresso Hot Drinks • Contributory Pension • Company Socials • Bupa Private Healthcare • Medicash Cash Plan • Perkbox (freebies, discounts and more) • Enhanced Maternity & Paternity Schemes • Long Service Awards • Employee Referral Cash Reward • Employee Alarm Discount • Cycle to Work Scheme • Preferential rates at Kids 1st nursery Ready to join our team and make your dream job a reality? Apply today and we'll get in touch! Be you. Be more. Be Verisure. All employees must complete a DBS check, provided by Verisure to all successful candidates. Verisure is located on the same business park as Concentrix, Sitel, Tesco Bank, Greggs, Balford Beatty and many more.
Verisure Services (UK) Limited
Newcastle Upon Tyne, Tyne And Wear
Job Description Collections Advisor Quorum Business Park, Newcastle, NE12 8BU Full-time Salary: £21,000 -£23,000 per annum + commission and bonus Working Hours: 37.5 hours per week Shift Pattern: Monday - Friday 09:00-17:30 or 10:30-19:00 Holidays: 21 days plus bank holidays increases to 23 days plus bank holidays after 1 years' service About Us "Verisure is Europe's fastest-growing monitored security company and continues to strengthen its presence internationally. More than 4 million families and businesses rely on our innovative technology to protect what matters most to them. We hold the number 1 position in all 10 of our top 10 markets, supported by 20,000+ passionate colleagues. We are people protecting people and we are building an engaged and high performance Company to become . Our rapid expansion and ongoing success is expected to continue. As a result, Verisure is creating a new, exciting, rewarding, and impactful positions to support its ambitious growth plan." Diversity & Inclusion "Verisure is an equal opportunities employer. We recognise the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help." We have an exciting new role in the Finance department of our new Centre of Excellence. We are looking for a tenacious, resilient and confident problem solver. Duties will include contacting customers and discussing incomplete transactions, back office administration, basic reporting and logging of information. Someone with great end to end conversation experience, and the ability to confirm payments and finalise calls. Duties and responsibilities of a Collections Advisor: Responsible for the collection of unpaid consumer debt in a call centre environment Contact customers and discuss unresolved issues on customer accounts Documents all discussions and actions in the collections system or database. Confirms payment arrangements and finalises call Uploading data and recording information Communicating with other agents and staff Following the data collection process, ensuring there are no gaps or loss of data General back office administration, including customer correspondence. Essential Skills of a Collections Advisor: Natural flair with conversation and negotiation Empathetic but resilient when speaking to customers Persistent work ethic Target driven Confident and energetic Problem-solving skills Staying calm under pressure Basic IT skills Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. Benefits Package We're dedicated to supporting our staff with fantastic benefits as part of your Verisure package. Your benefits will include: • Increasing Annual Leave Entitlement • Birthdays Off • Discounted Gym & Health Club Membership • Complementary Nespresso Hot Drinks • Contributory Pension • Company Socials • Bupa Private Healthcare • Medicash Cash Plan • Perkbox (freebies, discounts and more) • Enhanced Maternity & Paternity Schemes • Long Service Awards • Employee Referral Cash Reward • Employee Alarm Discount • Cycle to Work Scheme • Preferential rates at Kids 1st nursery Ready to join our team and make your dream job a reality? Apply today and we'll get in touch! Be you. Be more. Be Verisure. All employees must complete a DBS check, provided by Verisure to all successful candidates.
Dec 13, 2022
Full time
Job Description Collections Advisor Quorum Business Park, Newcastle, NE12 8BU Full-time Salary: £21,000 -£23,000 per annum + commission and bonus Working Hours: 37.5 hours per week Shift Pattern: Monday - Friday 09:00-17:30 or 10:30-19:00 Holidays: 21 days plus bank holidays increases to 23 days plus bank holidays after 1 years' service About Us "Verisure is Europe's fastest-growing monitored security company and continues to strengthen its presence internationally. More than 4 million families and businesses rely on our innovative technology to protect what matters most to them. We hold the number 1 position in all 10 of our top 10 markets, supported by 20,000+ passionate colleagues. We are people protecting people and we are building an engaged and high performance Company to become . Our rapid expansion and ongoing success is expected to continue. As a result, Verisure is creating a new, exciting, rewarding, and impactful positions to support its ambitious growth plan." Diversity & Inclusion "Verisure is an equal opportunities employer. We recognise the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help." We have an exciting new role in the Finance department of our new Centre of Excellence. We are looking for a tenacious, resilient and confident problem solver. Duties will include contacting customers and discussing incomplete transactions, back office administration, basic reporting and logging of information. Someone with great end to end conversation experience, and the ability to confirm payments and finalise calls. Duties and responsibilities of a Collections Advisor: Responsible for the collection of unpaid consumer debt in a call centre environment Contact customers and discuss unresolved issues on customer accounts Documents all discussions and actions in the collections system or database. Confirms payment arrangements and finalises call Uploading data and recording information Communicating with other agents and staff Following the data collection process, ensuring there are no gaps or loss of data General back office administration, including customer correspondence. Essential Skills of a Collections Advisor: Natural flair with conversation and negotiation Empathetic but resilient when speaking to customers Persistent work ethic Target driven Confident and energetic Problem-solving skills Staying calm under pressure Basic IT skills Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. Benefits Package We're dedicated to supporting our staff with fantastic benefits as part of your Verisure package. Your benefits will include: • Increasing Annual Leave Entitlement • Birthdays Off • Discounted Gym & Health Club Membership • Complementary Nespresso Hot Drinks • Contributory Pension • Company Socials • Bupa Private Healthcare • Medicash Cash Plan • Perkbox (freebies, discounts and more) • Enhanced Maternity & Paternity Schemes • Long Service Awards • Employee Referral Cash Reward • Employee Alarm Discount • Cycle to Work Scheme • Preferential rates at Kids 1st nursery Ready to join our team and make your dream job a reality? Apply today and we'll get in touch! Be you. Be more. Be Verisure. All employees must complete a DBS check, provided by Verisure to all successful candidates.
Verisure Services (UK) Limited
Newcastle Upon Tyne, Tyne And Wear
Collections Agent Quorum Business Park, Newcastle, NE12 8BU Full-time Salary: £21,000 -£23,000 per annum + bonus Working Hours: 37.5 hours per week Shift Pattern: Monday - Friday 09:00-17:30 or 10:30-19:00 Holidays: 21 days plus bank holidays increases to 23 days plus bank holidays after 1 years' service About Us "Verisure is Europe's fastest-growing monitored security company and continues to strengthen its presence internationally. More than 4 million families and businesses rely on our innovative technology to protect what matters most to them. We hold the number 1 position in all 10 of our top 10 markets, supported by 20,000+ passionate colleagues. We are people protecting people and we are building an engaged and high performance Company to become . Our rapid expansion and ongoing success is expected to continue. As a result, Verisure is creating a new, exciting, rewarding, and impactful positions to support its ambitious growth plan." Diversity & Inclusion "Verisure is an equal opportunities employer. We recognise the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help." We have an exciting new role in the Finance department of our new Centre of Excellence. We are looking for a tenacious, resilient and confident problem solver. Duties will include contacting customers and discussing incomplete transactions, back office administration, basic reporting and logging of information. Someone with great end to end conversation experience, and the ability to confirm payments and finalise calls. Duties and responsibilities of a Collections Agent: Responsible for the collection of unpaid consumer debt in a call centre environment Contact customers and discuss unresolved issues on customer accounts Documents all discussions and actions in the collections system or database. Confirms payment arrangements and finalises call Uploading data and recording information Communicating with other agents and staff Following the data collection process, ensuring there are no gaps or loss of data General back office administration, including customer correspondence. Essential Skills of a Collections Agent: Natural flair with conversation and negotiation Empathetic but resilient when speaking to customers Persistent work ethic Target driven Confident and energetic Problem-solving skills Staying calm under pressure Basic IT skills Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. Benefits Package We're dedicated to supporting our staff with fantastic benefits as part of your Verisure package. Your benefits will include: • Increasing Annual Leave Entitlement • Birthdays Off • Discounted Gym & Health Club Membership • Complementary Nespresso Hot Drinks • Contributory Pension • Company Socials • Bupa Private Healthcare • Medicash Cash Plan • Perkbox (freebies, discounts and more) • Enhanced Maternity & Paternity Schemes • Long Service Awards • Employee Referral Cash Reward • Employee Alarm Discount • Cycle to Work Scheme • Preferential rates at Kids 1st nursery Ready to join our team and make your dream job a reality? Apply today and we'll get in touch! Be you. Be more. Be Verisure. All employees must complete a DBS check, provided by Verisure to all successful candidates.
Dec 13, 2022
Full time
Collections Agent Quorum Business Park, Newcastle, NE12 8BU Full-time Salary: £21,000 -£23,000 per annum + bonus Working Hours: 37.5 hours per week Shift Pattern: Monday - Friday 09:00-17:30 or 10:30-19:00 Holidays: 21 days plus bank holidays increases to 23 days plus bank holidays after 1 years' service About Us "Verisure is Europe's fastest-growing monitored security company and continues to strengthen its presence internationally. More than 4 million families and businesses rely on our innovative technology to protect what matters most to them. We hold the number 1 position in all 10 of our top 10 markets, supported by 20,000+ passionate colleagues. We are people protecting people and we are building an engaged and high performance Company to become . Our rapid expansion and ongoing success is expected to continue. As a result, Verisure is creating a new, exciting, rewarding, and impactful positions to support its ambitious growth plan." Diversity & Inclusion "Verisure is an equal opportunities employer. We recognise the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help." We have an exciting new role in the Finance department of our new Centre of Excellence. We are looking for a tenacious, resilient and confident problem solver. Duties will include contacting customers and discussing incomplete transactions, back office administration, basic reporting and logging of information. Someone with great end to end conversation experience, and the ability to confirm payments and finalise calls. Duties and responsibilities of a Collections Agent: Responsible for the collection of unpaid consumer debt in a call centre environment Contact customers and discuss unresolved issues on customer accounts Documents all discussions and actions in the collections system or database. Confirms payment arrangements and finalises call Uploading data and recording information Communicating with other agents and staff Following the data collection process, ensuring there are no gaps or loss of data General back office administration, including customer correspondence. Essential Skills of a Collections Agent: Natural flair with conversation and negotiation Empathetic but resilient when speaking to customers Persistent work ethic Target driven Confident and energetic Problem-solving skills Staying calm under pressure Basic IT skills Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. Benefits Package We're dedicated to supporting our staff with fantastic benefits as part of your Verisure package. Your benefits will include: • Increasing Annual Leave Entitlement • Birthdays Off • Discounted Gym & Health Club Membership • Complementary Nespresso Hot Drinks • Contributory Pension • Company Socials • Bupa Private Healthcare • Medicash Cash Plan • Perkbox (freebies, discounts and more) • Enhanced Maternity & Paternity Schemes • Long Service Awards • Employee Referral Cash Reward • Employee Alarm Discount • Cycle to Work Scheme • Preferential rates at Kids 1st nursery Ready to join our team and make your dream job a reality? Apply today and we'll get in touch! Be you. Be more. Be Verisure. All employees must complete a DBS check, provided by Verisure to all successful candidates.
Registered Nurse - Oncology Full-time Permanent Up to £38,000 plus Benefits The Albyn Hospital in Aberdeen is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Registered Nurse to join their team of staff in the Oncology department This is a Full-time role for 37.5 hours a week. The role holder will be required to work flexible work pattern. Applicants should meet the following criteria: Registered Nurse Level 1 / Diploma / BSc in Nursing. Or Registered Nurse Level 2 - Relevant Competencies for the role. Evidence of relevant clinical professional development preferably evidenced by certification RN with valid NMC Registration. Up-to-date knowledge in area of practice. Awareness of NMC Code of Accountability. Excellent clinical applied knowledge which is evidenced based and takes account of national best practice standards. Previous experience working within the acute healthcare sector. Experience of customer care, including interacting with challenging customers and situations. Strong interpersonal skills: Good team worker. Both punctual and reliable Excellent communication skills and ability to work as part of the multi disciplinary team essential Oncology SACT trained Oncology nurse - experience essential Duties of this role include: To ensure that standards of patient care are consistently maintained at all times in accordance with agreed operational policies and procedures. Working to maintain and enhance the customer service and satisfaction of service users. As a skilled member of the nursing team promote and safeguard the well-being and interests of all patients, employees and visitors. Be an advocate for patient care, searching for ways to improve the value and effectiveness of care and services delivered. Encouraging the development of research and audit based clinical practice. Please see attached role profile for further detailed information on the responsibilities and accountabilities of this vacancy. Salary & Benefits: Circle Health Group is committed to offering competitive starting salaries alongside access to a wide range of employee benefits, including: 25 days holiday per year + bank holidays, increasing to 30 days with service Private Pension Scheme Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions Friends & Family Hospital Discounts Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay Non-contributory life insurance Staff engagement hub with access to discounts and extensive rewards and voluntary benefits Access to resources, tools and services to support your wellbeing Employee recognition programmes Industry leading training and development opportunities and much more! If you would like any further information or an informal chat before applying then please contact Loren Burleigh on
Dec 13, 2022
Full time
Registered Nurse - Oncology Full-time Permanent Up to £38,000 plus Benefits The Albyn Hospital in Aberdeen is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Registered Nurse to join their team of staff in the Oncology department This is a Full-time role for 37.5 hours a week. The role holder will be required to work flexible work pattern. Applicants should meet the following criteria: Registered Nurse Level 1 / Diploma / BSc in Nursing. Or Registered Nurse Level 2 - Relevant Competencies for the role. Evidence of relevant clinical professional development preferably evidenced by certification RN with valid NMC Registration. Up-to-date knowledge in area of practice. Awareness of NMC Code of Accountability. Excellent clinical applied knowledge which is evidenced based and takes account of national best practice standards. Previous experience working within the acute healthcare sector. Experience of customer care, including interacting with challenging customers and situations. Strong interpersonal skills: Good team worker. Both punctual and reliable Excellent communication skills and ability to work as part of the multi disciplinary team essential Oncology SACT trained Oncology nurse - experience essential Duties of this role include: To ensure that standards of patient care are consistently maintained at all times in accordance with agreed operational policies and procedures. Working to maintain and enhance the customer service and satisfaction of service users. As a skilled member of the nursing team promote and safeguard the well-being and interests of all patients, employees and visitors. Be an advocate for patient care, searching for ways to improve the value and effectiveness of care and services delivered. Encouraging the development of research and audit based clinical practice. Please see attached role profile for further detailed information on the responsibilities and accountabilities of this vacancy. Salary & Benefits: Circle Health Group is committed to offering competitive starting salaries alongside access to a wide range of employee benefits, including: 25 days holiday per year + bank holidays, increasing to 30 days with service Private Pension Scheme Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions Friends & Family Hospital Discounts Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay Non-contributory life insurance Staff engagement hub with access to discounts and extensive rewards and voluntary benefits Access to resources, tools and services to support your wellbeing Employee recognition programmes Industry leading training and development opportunities and much more! If you would like any further information or an informal chat before applying then please contact Loren Burleigh on
