I'm working with a Leading FMCG Organisation, who are looking for a HR Business Partner for their site in North Bristol. As the HR Business Partner, you will be part of the Senior Leadership Team and be responsible for delivering a comprehensive, commercially focused HR service for the site. Client Details The company is a well-established organisation within the FMCG industry, known for its strong market presence and commitment to excellence. Operating as a medium-sized business, it places a strong emphasis on delivering high-quality products and maintaining a collaborative work culture. Description Partner Senior Management on the implementation and execution of the Lead for Growth strategy and key people processes Performance coaching leaders to grow talent, simplify organisations, lead and engage people To develop and execute People Plans, initiatives and actions in line with business plans and goals and to support local/functional needs, improvement to and delivery of people capability and performance indicators Provide leadership and guidance on People matters, bringing expertise, external and internal insights to site leadership team and wider People team to foster a continuous improvement approach, drive improved decision making locally and nationally To ensure a positive employee experience so that people are engaged in line with an employer of choice ethos and values Driving the empowerment/self service capability, collaboratively with the People Services, Resourcing and Advisor teams to ensure timely, relevant support and service Collaborating with the Centres of Excellence in representing the voice of the internal customer to ensure that central initiatives are fit for purpose. Implementing central initiatives effectively. Profile A successful HR Business Partner should be: A proven HR Business Partner to Senior Stakeholders within an FMCG, Retail, Manufacturing or Distribution Environment A senior HR/People generalist with experience of leading and coaching people Demonstrating a background in driving, leading and supporting through change Experience of working in collaboration with Trade Unions and/or colleague forums at a site/depot level A strong breadth and depth of knowledge across the various specialist areas within HR and regarded as a trusted advisor by your senior colleagues and leadership team. Job Offer A competitive salary of 55k - 60k. Supportive and collaborative company culture. Comprehensive benefits package, including paid holiday leave. This is a full time, permanent, site based role in Bristol, on a 12 month FTC, starting ASAP. Salary c 55k- 60k.
Jul 19, 2025
Contractor
I'm working with a Leading FMCG Organisation, who are looking for a HR Business Partner for their site in North Bristol. As the HR Business Partner, you will be part of the Senior Leadership Team and be responsible for delivering a comprehensive, commercially focused HR service for the site. Client Details The company is a well-established organisation within the FMCG industry, known for its strong market presence and commitment to excellence. Operating as a medium-sized business, it places a strong emphasis on delivering high-quality products and maintaining a collaborative work culture. Description Partner Senior Management on the implementation and execution of the Lead for Growth strategy and key people processes Performance coaching leaders to grow talent, simplify organisations, lead and engage people To develop and execute People Plans, initiatives and actions in line with business plans and goals and to support local/functional needs, improvement to and delivery of people capability and performance indicators Provide leadership and guidance on People matters, bringing expertise, external and internal insights to site leadership team and wider People team to foster a continuous improvement approach, drive improved decision making locally and nationally To ensure a positive employee experience so that people are engaged in line with an employer of choice ethos and values Driving the empowerment/self service capability, collaboratively with the People Services, Resourcing and Advisor teams to ensure timely, relevant support and service Collaborating with the Centres of Excellence in representing the voice of the internal customer to ensure that central initiatives are fit for purpose. Implementing central initiatives effectively. Profile A successful HR Business Partner should be: A proven HR Business Partner to Senior Stakeholders within an FMCG, Retail, Manufacturing or Distribution Environment A senior HR/People generalist with experience of leading and coaching people Demonstrating a background in driving, leading and supporting through change Experience of working in collaboration with Trade Unions and/or colleague forums at a site/depot level A strong breadth and depth of knowledge across the various specialist areas within HR and regarded as a trusted advisor by your senior colleagues and leadership team. Job Offer A competitive salary of 55k - 60k. Supportive and collaborative company culture. Comprehensive benefits package, including paid holiday leave. This is a full time, permanent, site based role in Bristol, on a 12 month FTC, starting ASAP. Salary c 55k- 60k.
Our Client Affairs Team within Adults' Health and Care provide a Deputyship and Appointeeship service of last resort for adults who have been assessed as lacking capacity to manage their own property and financial affairs. As a Client Affairs Officer, you will act on behalf, and in the best interests, of vulnerable adults, ensuring that their wellbeing and financial affairs are protected. What you'll do: Be responsible for a caseload of clients, ensuring their income is maximised and their assets are safeguarded from abuse and exploitation. Empower clients to make decisions where possible, or make decisions in their best interests with regard to their known beliefs, wishes, and preferences in accordance with the Mental Capacity Act. Work closely with clients, their relatives, carers, and professional support to manage resources effectively to meet their needs and improve their quality of life. Visit clients to develop and maintain effective relationships and gain insight into their needs and aspirations. What we're looking for: A working knowledge of benefits payable by the Department for Work and Pensions and other agencies, including eligibility and entitlement. An understanding of the issues affecting people who lack capacity to manage their property and financial affairs. Excellent verbal and written communication skills. Strong numeracy, budgeting, and IT skills. Confidence to work independently, organise and prioritise workload, and manage conflicting demands and deadlines. Professional curiosity, creativity, and innovation to ensure the best outcomes for clients. Confidence to challenge the accepted or expected view when advocating on behalf of clients. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Other roles you may have experience of may include: Client Services Specialist, Client Relations Manager, Client Relations Officer, Client Relations Advisor, Customer Service Coordinator, Client Engagement Officer, Client Support Manager, Client Support Officer, Client Support Advisor, Client Account Manager, Client Account Advisor, Client Liaison Officer
Jul 19, 2025
Full time
Our Client Affairs Team within Adults' Health and Care provide a Deputyship and Appointeeship service of last resort for adults who have been assessed as lacking capacity to manage their own property and financial affairs. As a Client Affairs Officer, you will act on behalf, and in the best interests, of vulnerable adults, ensuring that their wellbeing and financial affairs are protected. What you'll do: Be responsible for a caseload of clients, ensuring their income is maximised and their assets are safeguarded from abuse and exploitation. Empower clients to make decisions where possible, or make decisions in their best interests with regard to their known beliefs, wishes, and preferences in accordance with the Mental Capacity Act. Work closely with clients, their relatives, carers, and professional support to manage resources effectively to meet their needs and improve their quality of life. Visit clients to develop and maintain effective relationships and gain insight into their needs and aspirations. What we're looking for: A working knowledge of benefits payable by the Department for Work and Pensions and other agencies, including eligibility and entitlement. An understanding of the issues affecting people who lack capacity to manage their property and financial affairs. Excellent verbal and written communication skills. Strong numeracy, budgeting, and IT skills. Confidence to work independently, organise and prioritise workload, and manage conflicting demands and deadlines. Professional curiosity, creativity, and innovation to ensure the best outcomes for clients. Confidence to challenge the accepted or expected view when advocating on behalf of clients. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Other roles you may have experience of may include: Client Services Specialist, Client Relations Manager, Client Relations Officer, Client Relations Advisor, Customer Service Coordinator, Client Engagement Officer, Client Support Manager, Client Support Officer, Client Support Advisor, Client Account Manager, Client Account Advisor, Client Liaison Officer
Are you motivated by building strategic partnerships with key agencies? Do you thrive on driving scalable business growth and becoming a trusted advisor in the dynamic digital marketing space? At Smartly, we value a culture where every voice is heard, every perspective is considered, and individuals can make a significant impact. We are committed to building diverse teams and an environment where everyone can thrive. As an Agency Partner at Smartly, you will lead our most strategic agency partnerships across EMEA, with a focus on the UK market. You'll work with executive teams, operations, social teams, and activation specialists, helping to position Smartly as a preferred partner . This role involves strategic collaboration, consultative selling, and cross-functional leadership. Success will be measured by agency growth, new revenue, and increased adoption of Smartly solutions by new clients. As an Agency Partner at Smartly, you will Develop Growth Strategies: Create and execute a comprehensive agency growth strategy to increase spend and platform usage. Identify Opportunities: Proactively identify, present, and close new client opportunities, expanding our reach. Manage Commercials: Negotiate and manage commercial agreements that support mutual growth. Build Relationships: Establish and maintain strong relationships with key agency stakeholders, including leadership and social teams. Foster Advocacy: Develop and deliver programs that build understanding and support for Smartly solutions within agencies. Serve as Primary Contact: Act as the main point of contact for agency leadership, fostering long-term collaborative partnerships. Drive Pipeline: Engage regularly with agencies (e.g., 5x weekly meetings) to identify new client opportunities. Present Solutions: Articulate Smartly's full suite of solutions, including media, intelligence, and creative offerings. Collaborate with Partners: Maintain positive and productive relationships with our platform partners. Drive Revenue Growth: Achieve revenue growth through strategic agency partnerships, measured by increased sales, market share, and spend share. Achieve Targets: Consistently meet or exceed sales targets, building a strong pipeline that leads to successful deal closures. Strengthen Partnerships: Provide clear examples of partnership success, such as co-developing custom solutions or inspiring agency advocacy. We're looking for a leader who brings Relevant Experience: At least 5 years of experience in marketing, advertising, consulting, or media sales, with a track record in customer acquisition and growth. Agency Account Experience: Proven success managing agency-led performance marketing accounts and delivering measurable business outcomes. Strong Presentation Skills: Excellent communication and presentation skills, with the ability to distill insights, incorporate feedback, and adapt strategies effectively. Business Acumen: Strong business and financial understanding, including a nuanced understanding of the agency landscape, competitive dynamics, and growth drivers. Collaborative Mindset: A collaborative approach and a history of influencing cross-functional teams to align on strategic initiatives. Tech Familiarity: Familiarity with digital advertising technologies, platforms, and performance measurement methodologies. Strategic Vision: The ability to articulate how you've driven growth through agencies and your vision for Smartly's role in this area. Hybrid Work spirit: The ability to work from our London Smartly office 3 days a week, as part of our hybrid structure. What we offer you At Smartly, we offer a place where you can advance your career. Here, you'll find: An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged. Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth. Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave. Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities. Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually. Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook ! Apply Now and Build Your Future with Smartly! About Smartly Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Are you authorized to work in the country for which you are applying? Select Will you need a visa sponsorship/work permit to be authorized to work in the country you are applying to now or in the future? Select We are looking for a hybrid worker based in this role. Are you comfortable going into our London office three times per week? Select Demographic Survey for Smartly We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. Submission of the information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment or affect your job application. Information obtained will be kept separate from your name and job application. This information will be kept secure and confidential and will be used solely to evaluate our diversity and inclusion efforts.
Jul 19, 2025
Full time
Are you motivated by building strategic partnerships with key agencies? Do you thrive on driving scalable business growth and becoming a trusted advisor in the dynamic digital marketing space? At Smartly, we value a culture where every voice is heard, every perspective is considered, and individuals can make a significant impact. We are committed to building diverse teams and an environment where everyone can thrive. As an Agency Partner at Smartly, you will lead our most strategic agency partnerships across EMEA, with a focus on the UK market. You'll work with executive teams, operations, social teams, and activation specialists, helping to position Smartly as a preferred partner . This role involves strategic collaboration, consultative selling, and cross-functional leadership. Success will be measured by agency growth, new revenue, and increased adoption of Smartly solutions by new clients. As an Agency Partner at Smartly, you will Develop Growth Strategies: Create and execute a comprehensive agency growth strategy to increase spend and platform usage. Identify Opportunities: Proactively identify, present, and close new client opportunities, expanding our reach. Manage Commercials: Negotiate and manage commercial agreements that support mutual growth. Build Relationships: Establish and maintain strong relationships with key agency stakeholders, including leadership and social teams. Foster Advocacy: Develop and deliver programs that build understanding and support for Smartly solutions within agencies. Serve as Primary Contact: Act as the main point of contact for agency leadership, fostering long-term collaborative partnerships. Drive Pipeline: Engage regularly with agencies (e.g., 5x weekly meetings) to identify new client opportunities. Present Solutions: Articulate Smartly's full suite of solutions, including media, intelligence, and creative offerings. Collaborate with Partners: Maintain positive and productive relationships with our platform partners. Drive Revenue Growth: Achieve revenue growth through strategic agency partnerships, measured by increased sales, market share, and spend share. Achieve Targets: Consistently meet or exceed sales targets, building a strong pipeline that leads to successful deal closures. Strengthen Partnerships: Provide clear examples of partnership success, such as co-developing custom solutions or inspiring agency advocacy. We're looking for a leader who brings Relevant Experience: At least 5 years of experience in marketing, advertising, consulting, or media sales, with a track record in customer acquisition and growth. Agency Account Experience: Proven success managing agency-led performance marketing accounts and delivering measurable business outcomes. Strong Presentation Skills: Excellent communication and presentation skills, with the ability to distill insights, incorporate feedback, and adapt strategies effectively. Business Acumen: Strong business and financial understanding, including a nuanced understanding of the agency landscape, competitive dynamics, and growth drivers. Collaborative Mindset: A collaborative approach and a history of influencing cross-functional teams to align on strategic initiatives. Tech Familiarity: Familiarity with digital advertising technologies, platforms, and performance measurement methodologies. Strategic Vision: The ability to articulate how you've driven growth through agencies and your vision for Smartly's role in this area. Hybrid Work spirit: The ability to work from our London Smartly office 3 days a week, as part of our hybrid structure. What we offer you At Smartly, we offer a place where you can advance your career. Here, you'll find: An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged. Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth. Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave. Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities. Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually. Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook ! Apply Now and Build Your Future with Smartly! About Smartly Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Are you authorized to work in the country for which you are applying? Select Will you need a visa sponsorship/work permit to be authorized to work in the country you are applying to now or in the future? Select We are looking for a hybrid worker based in this role. Are you comfortable going into our London office three times per week? Select Demographic Survey for Smartly We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. Submission of the information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment or affect your job application. Information obtained will be kept separate from your name and job application. This information will be kept secure and confidential and will be used solely to evaluate our diversity and inclusion efforts.
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Jul 19, 2025
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Jul 19, 2025
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Working Hours Full Time Salary £55,000 OTE Closing Date 10/06/2025 Industry leading minimum basic salary of £25,000 with a guaranteed £30,000 in your first year and £55,000 OTE We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world's largest automotive brand. The Steven Eagell Group is an award-winning employer and Europe's largest Toyota and Lexus retailer, with 43 locations across the Southeast, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers. We are currently expanding our business and are now offering an exciting opportunity to join the team, as Sales Executive. We will provide excellent training and genuine career progression opportunities in return. Please note: previous experience in an automotive sales role is required Does this sound like you? Excellent customer service skills and enjoys working with people. Able to take initiative and ownership of issues; is proactive, has a 'can-do' attitude. Able to multi-task and switch quickly between tasks. Willingness to learn, develop and keep up to date with complex/ technical/product information. Strong organisational and prioritisation skills. Is a team player and offers help and support to others. Highlights of this role include: Talks with and listens to customers to build rapport and understands their requirements. You will build trust, communicate effectively and surpass our customer's expectations, whilst providing a service-based experience. In essence you will ensure that our customer's buying experience is industry leading, in line with our standards. Demonstrates the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through a test drive. Uses in-depth product knowledge to guide the customer towards the best choice for them. Works with colleagues and other teams across the Centre to provide continuous improvement and seamless service to customers (e.g. attending to Aftersales customers, with the aim of obtaining new business). Ensures opportunities for sales by other teams are followed up by the most appropriate specialist (e.g. Fleet Sales). In return: Car Benefit Scheme after successful completion of a probation period 30 days off per annum Company pension scheme Access to high street discounts through Perk Box Access to medical cover through Simply Health If the role is of interest and you are ready to embark on the next steps in your career here with us at Steven Eagell then please apply now! Privacy notice: At Steven Eagell Toyota, we take your privacy very seriously and will only use your personal information to administer the job application you submit to us. You can see how we process your data and understand your rights, here. By submitting your contact data to us, you consent to us processing your personal data, in accordance with our Data Privacy Notice, and contacting you via these methods. You may optout at any time by emailing If you don't hear back from us within 2 weeks, please assume that your application has been unsuccessful. Thank you for your interest. Shortlist Your shortlist has been saved. Sorted by Price: Lowest to Highest Price: Highest to Lowest Cancel Retrieve Your Shortlist Access your shortlist that was saved earlier. Recently added vehicles are added to saved vehicles. You will keep all your recently added vehicles. Cancel Save Your Shortlist Save and access your list later. Whatever your question or feedback we are here to help. So please feel free to contact us Reg Office: Steven Eagell Limited10 Queen Street PlaceLondonEC4R 1AG Reg. Company Number: VAT Reg. No. Financial Disclosure Steven Eagell Limited is authorised and regulated by the Financial Conduct Authority (FCA Reference Number 671531)as a credit broker. We are not a lender or an independent financial advisor. In the first instance, we will introduce you to Preferred lender and provide you with information regarding the finance products available to enable you to decide whether a particular finance product from Preferred lender is right for you based on the information provided. In the event that Preferred lender is not able to provide credit, we will refer you to another trusted credit broker already known to us. This credit broker will attempt to source credit for you through an alternative panel of lenders. You are not required to use Preferred lender or any other lender introduced by our trusted broker. We do not charge you a fee for an introduction to Preferred lender or to our trusted broker but we will receive a commission if you use their services, this is normally a fixed fee or a fixed percentage of the amount you borrow. The level of commission will vary dependant on the product and the lender that you use. We will inform you of the amount of commission that we will earn in good time before the finance agreement is entered into and ask you to consent to its payment. You do not have to take our finance. You can arrange funding of your vehicle elsewhere and in some cases it may be cheaper. Steven Eagell Limited is also an appointed representative of Ingeni Services Group Limited, Unit 11, Atlas Works, Foundry Lane, Earls Colne, Colchester, CO6 2TE, which is authorised and regulated by the Financial Conduct Authority. Ingeni Services Limited's (FCA Reference Number 747381) Ingeni Services Group Limited business is to act as an agent on behalf of the insurer for insurance distribution activities only. We do not charge you a fee for our services as an insurance intermediary. We will earn a commission from the insurance provider for introducing you to them. The nature or level of commission we receive will not alter our advice to you and will depend on the product that you purchase.For full details of our FCA Commission Status Disclosure please here
Jul 18, 2025
Full time
Working Hours Full Time Salary £55,000 OTE Closing Date 10/06/2025 Industry leading minimum basic salary of £25,000 with a guaranteed £30,000 in your first year and £55,000 OTE We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world's largest automotive brand. The Steven Eagell Group is an award-winning employer and Europe's largest Toyota and Lexus retailer, with 43 locations across the Southeast, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers. We are currently expanding our business and are now offering an exciting opportunity to join the team, as Sales Executive. We will provide excellent training and genuine career progression opportunities in return. Please note: previous experience in an automotive sales role is required Does this sound like you? Excellent customer service skills and enjoys working with people. Able to take initiative and ownership of issues; is proactive, has a 'can-do' attitude. Able to multi-task and switch quickly between tasks. Willingness to learn, develop and keep up to date with complex/ technical/product information. Strong organisational and prioritisation skills. Is a team player and offers help and support to others. Highlights of this role include: Talks with and listens to customers to build rapport and understands their requirements. You will build trust, communicate effectively and surpass our customer's expectations, whilst providing a service-based experience. In essence you will ensure that our customer's buying experience is industry leading, in line with our standards. Demonstrates the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through a test drive. Uses in-depth product knowledge to guide the customer towards the best choice for them. Works with colleagues and other teams across the Centre to provide continuous improvement and seamless service to customers (e.g. attending to Aftersales customers, with the aim of obtaining new business). Ensures opportunities for sales by other teams are followed up by the most appropriate specialist (e.g. Fleet Sales). In return: Car Benefit Scheme after successful completion of a probation period 30 days off per annum Company pension scheme Access to high street discounts through Perk Box Access to medical cover through Simply Health If the role is of interest and you are ready to embark on the next steps in your career here with us at Steven Eagell then please apply now! Privacy notice: At Steven Eagell Toyota, we take your privacy very seriously and will only use your personal information to administer the job application you submit to us. You can see how we process your data and understand your rights, here. By submitting your contact data to us, you consent to us processing your personal data, in accordance with our Data Privacy Notice, and contacting you via these methods. You may optout at any time by emailing If you don't hear back from us within 2 weeks, please assume that your application has been unsuccessful. Thank you for your interest. Shortlist Your shortlist has been saved. Sorted by Price: Lowest to Highest Price: Highest to Lowest Cancel Retrieve Your Shortlist Access your shortlist that was saved earlier. Recently added vehicles are added to saved vehicles. You will keep all your recently added vehicles. Cancel Save Your Shortlist Save and access your list later. Whatever your question or feedback we are here to help. So please feel free to contact us Reg Office: Steven Eagell Limited10 Queen Street PlaceLondonEC4R 1AG Reg. Company Number: VAT Reg. No. Financial Disclosure Steven Eagell Limited is authorised and regulated by the Financial Conduct Authority (FCA Reference Number 671531)as a credit broker. We are not a lender or an independent financial advisor. In the first instance, we will introduce you to Preferred lender and provide you with information regarding the finance products available to enable you to decide whether a particular finance product from Preferred lender is right for you based on the information provided. In the event that Preferred lender is not able to provide credit, we will refer you to another trusted credit broker already known to us. This credit broker will attempt to source credit for you through an alternative panel of lenders. You are not required to use Preferred lender or any other lender introduced by our trusted broker. We do not charge you a fee for an introduction to Preferred lender or to our trusted broker but we will receive a commission if you use their services, this is normally a fixed fee or a fixed percentage of the amount you borrow. The level of commission will vary dependant on the product and the lender that you use. We will inform you of the amount of commission that we will earn in good time before the finance agreement is entered into and ask you to consent to its payment. You do not have to take our finance. You can arrange funding of your vehicle elsewhere and in some cases it may be cheaper. Steven Eagell Limited is also an appointed representative of Ingeni Services Group Limited, Unit 11, Atlas Works, Foundry Lane, Earls Colne, Colchester, CO6 2TE, which is authorised and regulated by the Financial Conduct Authority. Ingeni Services Limited's (FCA Reference Number 747381) Ingeni Services Group Limited business is to act as an agent on behalf of the insurer for insurance distribution activities only. We do not charge you a fee for our services as an insurance intermediary. We will earn a commission from the insurance provider for introducing you to them. The nature or level of commission we receive will not alter our advice to you and will depend on the product that you purchase.For full details of our FCA Commission Status Disclosure please here
About The Role Taktile is a high-growth, post product-market-fit start-up, on a fast trajectory to becoming market leader in the field of automated decisioning. We are looking for a Senior Forward Deployed Engineer to help us transform how our customers make critical business decisions by onboarding them onto Taktile and ensuring they get real value from our platform. Acting as a trusted advisor, you'll support customers in reaching their goals and maximizing Taktile's impact. If you're passionate about tech and AI, and have extensive experience with Python, SQL, and REST APIs, you'll thrive here. This role is also open to fresh graduates. What You'll Do as Senior Forward Deployed Engineer, Insurance Lead complex Taktile deployments in production. You own technical delivery across multiple deployments from scoping to stable production. Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic and AI agents, or aligning with key customer stakeholders-all while ensuring an outstanding experience and rapid time to value for Taktile's customers. You effectively scope work, sequence delivery, and proactively remove blockers, while making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery. Partner with Taktile's product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile's product roadmap. Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization. About You You bring 3-5 years of engineering or technical deployment experience that includes customer-facing work. You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science. You can write and review production-grade code using Python and SQL. You possess a strong understanding of REST APIs. You excel at breaking down complex problems and making quick, well-informed decisions even under pressure. You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges. You are creative and proactive, always seeking new ways to deliver value and stand out with customers. You are collaborative and work well with your peers in product teams, engineers and GTM team. You are humble and have a growth mindset, with a willingness to learn new skills and methodologies and bring best practices into our business. You have excellent written and spoken English. Ideal Qualifications (but not required) You have 3-5 years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company. You have experience in building AI applications. You have experience in applying and optimizing statistical and machine learning models to solve business problems. You have experience with at least one of the major cloud platforms (AWS, Azure, GCP). You are fluent in Spanish and/or Portuguese. What We Offer Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here. Make an impact and meaningfully shape an early-stage company. Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo. Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe. Receive a top-of-market equity and cash compensation package. Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes. Use the equipment of your choice including meaningful home office set-up. Our Stance We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply. We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears. About Us Taktile is building the world's leading software platform for running critical and highly-automated decisions. Our customers use our product to catch fraudsters, prevent money laundering, and expand access to credit for small businesses, among many other use cases. Taktile is already making millions of such decisions across the globe every day. Taktile is based in Berlin, London and New York City. It was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services. Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and Stanford and some of us have no degree at all. We have accumulated extensive work experience at leading tech companies, startups, and the enterprise software sphere. Our backers include Y Combinator, Index Ventures, and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog and UiPath.
Jul 18, 2025
Full time
About The Role Taktile is a high-growth, post product-market-fit start-up, on a fast trajectory to becoming market leader in the field of automated decisioning. We are looking for a Senior Forward Deployed Engineer to help us transform how our customers make critical business decisions by onboarding them onto Taktile and ensuring they get real value from our platform. Acting as a trusted advisor, you'll support customers in reaching their goals and maximizing Taktile's impact. If you're passionate about tech and AI, and have extensive experience with Python, SQL, and REST APIs, you'll thrive here. This role is also open to fresh graduates. What You'll Do as Senior Forward Deployed Engineer, Insurance Lead complex Taktile deployments in production. You own technical delivery across multiple deployments from scoping to stable production. Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic and AI agents, or aligning with key customer stakeholders-all while ensuring an outstanding experience and rapid time to value for Taktile's customers. You effectively scope work, sequence delivery, and proactively remove blockers, while making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery. Partner with Taktile's product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile's product roadmap. Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization. About You You bring 3-5 years of engineering or technical deployment experience that includes customer-facing work. You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science. You can write and review production-grade code using Python and SQL. You possess a strong understanding of REST APIs. You excel at breaking down complex problems and making quick, well-informed decisions even under pressure. You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges. You are creative and proactive, always seeking new ways to deliver value and stand out with customers. You are collaborative and work well with your peers in product teams, engineers and GTM team. You are humble and have a growth mindset, with a willingness to learn new skills and methodologies and bring best practices into our business. You have excellent written and spoken English. Ideal Qualifications (but not required) You have 3-5 years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company. You have experience in building AI applications. You have experience in applying and optimizing statistical and machine learning models to solve business problems. You have experience with at least one of the major cloud platforms (AWS, Azure, GCP). You are fluent in Spanish and/or Portuguese. What We Offer Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here. Make an impact and meaningfully shape an early-stage company. Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo. Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe. Receive a top-of-market equity and cash compensation package. Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes. Use the equipment of your choice including meaningful home office set-up. Our Stance We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply. We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears. About Us Taktile is building the world's leading software platform for running critical and highly-automated decisions. Our customers use our product to catch fraudsters, prevent money laundering, and expand access to credit for small businesses, among many other use cases. Taktile is already making millions of such decisions across the globe every day. Taktile is based in Berlin, London and New York City. It was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services. Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and Stanford and some of us have no degree at all. We have accumulated extensive work experience at leading tech companies, startups, and the enterprise software sphere. Our backers include Y Combinator, Index Ventures, and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog and UiPath.
About The Role Taktile is a high-growth, post product-market-fit start-up, on a fast trajectory to becoming market leader in the field of automated decisioning. We are looking for a Lead Forward Deployed Engineer to help us transform how our customers make critical business decisions by onboarding them onto Taktile and ensuring they get real value from our platform. Acting as a trusted advisor, you'll support customers in reaching their goals and maximizing Taktile's impact. If you're passionate about tech and AI, and have extensive experience with Python, SQL, and REST APIs, you'll thrive here. This role is also open to fresh graduates. What You'll do as Lead Forward Deployed Engineer Lead strategic Taktile deployments in production, owning technical delivery across multiple projects from scoping to stable production. Apply technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic or AI agents, or aligning with key customer stakeholders-all while ensuring an outstanding experience and rapid time to value for Taktile's customers. Effectively scope work, sequence delivery, and proactively remove blockers. You are making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery. Partner with Taktile's product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile's product roadmap. You play a key role in scaling the forward deployed engineering function by creating reusable resources, best practices, and tools that share your expertise and drive organizational growth You actively coach and mentor junior Forward Deployed Engineers, supporting their development and success. About You You bring 6+ years of engineering or technical deployment experience that includes customer-facing work. You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science You can write and review production-grade code using Python and SQL. You possess a strong understanding of REST APIs. You excel at breaking down complex problems and making quick, well-informed decisions even under pressure. You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges. You are creative and proactive, always seeking new ways to deliver value and stand out with customers. You are collaborative and work well with your peers in product teams, engineers and GTM team. You are humble and have a growth mindset, with a willingness to learn new skills and methodologies and bring best practices into our business. You have excellent written and spoken English. Ideal Qualifications (but not required) You have 6+ years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company. You have experience in building AI applications. You have experience in applying and optimizing statistical and machine learning models to solve business problems. You have experience with at least one of the major cloud platforms (AWS, Azure, GCP). You are fluent in Spanish and/or Portuguese. What We Offer Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here. Make an impact and meaningfully shape an early-stage company. Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo. Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe. Receive a top-of-market equity and cash compensation package. Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes. Use the equipment of your choice including meaningful home office set-up. Our Stance We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply. We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears. About Us Taktile is building the world's leading software platform for running critical and highly-automated decisions. Our customers use our product to catch fraudsters, prevent money laundering, and expand access to credit for small businesses, among many other use cases. Taktile is already making millions of such decisions across the globe every day. Taktile is based in Berlin, London and New York City. It was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services. Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and Stanford and some of us have no degree at all. We have accumulated extensive work experience at leading tech companies, startups, and the enterprise software sphere. Our backers include Y Combinator, Index Ventures, and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog and UiPath.
Jul 18, 2025
Full time
About The Role Taktile is a high-growth, post product-market-fit start-up, on a fast trajectory to becoming market leader in the field of automated decisioning. We are looking for a Lead Forward Deployed Engineer to help us transform how our customers make critical business decisions by onboarding them onto Taktile and ensuring they get real value from our platform. Acting as a trusted advisor, you'll support customers in reaching their goals and maximizing Taktile's impact. If you're passionate about tech and AI, and have extensive experience with Python, SQL, and REST APIs, you'll thrive here. This role is also open to fresh graduates. What You'll do as Lead Forward Deployed Engineer Lead strategic Taktile deployments in production, owning technical delivery across multiple projects from scoping to stable production. Apply technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic or AI agents, or aligning with key customer stakeholders-all while ensuring an outstanding experience and rapid time to value for Taktile's customers. Effectively scope work, sequence delivery, and proactively remove blockers. You are making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery. Partner with Taktile's product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile's product roadmap. You play a key role in scaling the forward deployed engineering function by creating reusable resources, best practices, and tools that share your expertise and drive organizational growth You actively coach and mentor junior Forward Deployed Engineers, supporting their development and success. About You You bring 6+ years of engineering or technical deployment experience that includes customer-facing work. You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science You can write and review production-grade code using Python and SQL. You possess a strong understanding of REST APIs. You excel at breaking down complex problems and making quick, well-informed decisions even under pressure. You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges. You are creative and proactive, always seeking new ways to deliver value and stand out with customers. You are collaborative and work well with your peers in product teams, engineers and GTM team. You are humble and have a growth mindset, with a willingness to learn new skills and methodologies and bring best practices into our business. You have excellent written and spoken English. Ideal Qualifications (but not required) You have 6+ years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company. You have experience in building AI applications. You have experience in applying and optimizing statistical and machine learning models to solve business problems. You have experience with at least one of the major cloud platforms (AWS, Azure, GCP). You are fluent in Spanish and/or Portuguese. What We Offer Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here. Make an impact and meaningfully shape an early-stage company. Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo. Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe. Receive a top-of-market equity and cash compensation package. Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes. Use the equipment of your choice including meaningful home office set-up. Our Stance We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply. We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears. About Us Taktile is building the world's leading software platform for running critical and highly-automated decisions. Our customers use our product to catch fraudsters, prevent money laundering, and expand access to credit for small businesses, among many other use cases. Taktile is already making millions of such decisions across the globe every day. Taktile is based in Berlin, London and New York City. It was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services. Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and Stanford and some of us have no degree at all. We have accumulated extensive work experience at leading tech companies, startups, and the enterprise software sphere. Our backers include Y Combinator, Index Ventures, and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog and UiPath.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We have an exciting opportunity for someone with an Information Technology or Computer Science background to work within BDOs Innovation & Technology Group based in London. BDO is an accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. The firm's specialist Innovation & Technology Group, based in the London, at the Baker Street office, comprises engineers, software programmers and scientists as well as specialist finance professionals such as auditors and tax accountants all of whom are experienced in claiming R&D tax relief. The Innovation and Technology team provide the following services: UK R&D Tax Relief R&D Allowances (RDAs) Grants Patent Box International R&D Relief The successful candidate will get the opportunity to work as part of the wider Corporate Mergers & Acquisitions (CMA) tax team, in a diverse team of highly successful tax and industry specialists. The CMA team provides bespoke taxation services to its clients and deals with all queries from basic compliance through to high-level advisory work. It prepares tax returns and computations, carries out tax planning/consultancy work, and deals with HMRC, clients and third parties. The role and key responsibilities This is a client facing role where the consultant will be working with customers from a wide range of industry sectors undertaking development activities within their field. A key aspect for this role will be the ability to translate complex ideas into non-technical concepts and communicate these to a broad client base. You'll also be: Undertaking the technical assessment of claims and reviewing technical summaries to ensure a compelling description(s) has been drafted before submission to the HMRC Identifying qualifying R&D projects and expenditure through participation in technical discussions with clients Ensuring R&D claims meet the requirements of the relevant tax legislation and guidelines (the new joiner will be trained in-house on tax matters through a thorough a comprehensive internal induction and training programme)Undertaking costing and tax technical reviews or liaising effectively with technical tax staff on the preparation of tax documents comprising these R&D claims for submission to HMRC Supporting R&D Tax Relief claims in the event of HMRC R&D enquiries Continuously developing your own knowledge and skills to keep technical knowledge up to date You will be required to work closely with the senior staff of our clients across the relevant sectors and will be responsible for analysing all aspects of their R&D projects. You will play an active role in developing technical reports of clients' projects and taking part in extensive client communication. As well as working directly with existing clients, you will also be offered the chance to support business development opportunities and cross-sector claims. We're looking for someone with: A recognised university degree (MEng, MSc or PhD) in a field of Information Technology or Computer Software, with a minimum of 3-4 years working as an R&D tax practitioner. Experience working with software clients or software related R&D claims as an R&D tax practitioner, with strong sector knowledge. Experience in dealing with technological challenges faced by industry professionals, such as software architectural design, the enhancement or improvement of software development processes, development of new tools/APIs and improvement to existing tools/APIs. Strong understanding of all costing and tax technical aspects of R&D claims, as well as practical experience in applying them over both SME and RDEC claims. This includes being able to identify and effectively deal with all risk elements that may arise. Excellent communication (both spoken and written), curiosity, awareness and an interest in the fields of science, technology and innovation. Ability to swiftly adapt to and learn about different industry sectors such as automotive, aerospace, civil, defence, food & drink, life sciences, electronics etc. Interact readily with other technical and finance professionals, have outstanding interpersonal skills and excel in eloquence and concise summary of information. Strong attention to detail and first-time accuracy is essential, as well as an interest in project and company finances, strong numerical ability and the application of tax treatment. Proactive approach to new work opportunities, whilst being a team player and having the ability to work on your own initiative. Ability to project a professional, credible image, trustworthy and able to maintain strict confidentiality. Ability to travel to clients' premises for meetings and on-site reviews as well as other offices as needed. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jul 18, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We have an exciting opportunity for someone with an Information Technology or Computer Science background to work within BDOs Innovation & Technology Group based in London. BDO is an accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. The firm's specialist Innovation & Technology Group, based in the London, at the Baker Street office, comprises engineers, software programmers and scientists as well as specialist finance professionals such as auditors and tax accountants all of whom are experienced in claiming R&D tax relief. The Innovation and Technology team provide the following services: UK R&D Tax Relief R&D Allowances (RDAs) Grants Patent Box International R&D Relief The successful candidate will get the opportunity to work as part of the wider Corporate Mergers & Acquisitions (CMA) tax team, in a diverse team of highly successful tax and industry specialists. The CMA team provides bespoke taxation services to its clients and deals with all queries from basic compliance through to high-level advisory work. It prepares tax returns and computations, carries out tax planning/consultancy work, and deals with HMRC, clients and third parties. The role and key responsibilities This is a client facing role where the consultant will be working with customers from a wide range of industry sectors undertaking development activities within their field. A key aspect for this role will be the ability to translate complex ideas into non-technical concepts and communicate these to a broad client base. You'll also be: Undertaking the technical assessment of claims and reviewing technical summaries to ensure a compelling description(s) has been drafted before submission to the HMRC Identifying qualifying R&D projects and expenditure through participation in technical discussions with clients Ensuring R&D claims meet the requirements of the relevant tax legislation and guidelines (the new joiner will be trained in-house on tax matters through a thorough a comprehensive internal induction and training programme)Undertaking costing and tax technical reviews or liaising effectively with technical tax staff on the preparation of tax documents comprising these R&D claims for submission to HMRC Supporting R&D Tax Relief claims in the event of HMRC R&D enquiries Continuously developing your own knowledge and skills to keep technical knowledge up to date You will be required to work closely with the senior staff of our clients across the relevant sectors and will be responsible for analysing all aspects of their R&D projects. You will play an active role in developing technical reports of clients' projects and taking part in extensive client communication. As well as working directly with existing clients, you will also be offered the chance to support business development opportunities and cross-sector claims. We're looking for someone with: A recognised university degree (MEng, MSc or PhD) in a field of Information Technology or Computer Software, with a minimum of 3-4 years working as an R&D tax practitioner. Experience working with software clients or software related R&D claims as an R&D tax practitioner, with strong sector knowledge. Experience in dealing with technological challenges faced by industry professionals, such as software architectural design, the enhancement or improvement of software development processes, development of new tools/APIs and improvement to existing tools/APIs. Strong understanding of all costing and tax technical aspects of R&D claims, as well as practical experience in applying them over both SME and RDEC claims. This includes being able to identify and effectively deal with all risk elements that may arise. Excellent communication (both spoken and written), curiosity, awareness and an interest in the fields of science, technology and innovation. Ability to swiftly adapt to and learn about different industry sectors such as automotive, aerospace, civil, defence, food & drink, life sciences, electronics etc. Interact readily with other technical and finance professionals, have outstanding interpersonal skills and excel in eloquence and concise summary of information. Strong attention to detail and first-time accuracy is essential, as well as an interest in project and company finances, strong numerical ability and the application of tax treatment. Proactive approach to new work opportunities, whilst being a team player and having the ability to work on your own initiative. Ability to project a professional, credible image, trustworthy and able to maintain strict confidentiality. Ability to travel to clients' premises for meetings and on-site reviews as well as other offices as needed. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ready to advance your career with a global leader that understands that success results from the incredible hardworking, dedicated, and diverse people like you we are proud to call our colleagues? If you're ready for a new opportunity with a $9 billion leader that can provide you with stability and exciting challenges, we'd love to hear from you. The Role at a Glance: Customer Service / Sales Support Exec Caerphilly Office Based 3 Days Per Week / Hybrid Working Competitive Market Salary Plus Excellent Company Benefits Including Pension Scheme, Annual Bonus Scheme, Discounted Private Health and More Permanent - Full Time - 35 Hours Per Week Company: Global Distributor of chemicals & ingredients used in everyday products Culture: Work with real purpose. Grow how you want to. Be who you are Your skills / background: Customer Service, Client Relations, Internal and External Communication, IT Literate, Microsoft Office, CRM Software, Export Trade. As a Customer Service / Sales Support Exec, you will be the first point of contact for our customers and a vital part of our fantastic Customer Service team. As the face of our business, you play a key role in building loyalty and trust. What your day might look like: •Working closely with your Account Manager to build relationships with your dedicated customer base, maintaining and growing customer accounts •Providing first class service by talking directly and honestly with our customers and developing a deep understanding of what they need from our business •Communicating with our customers mainly on the telephone, but through a variety of different channels; via phone or email and using our CRM tools •Processing orders, organising returns, identifying where we can improve our processes or can offer alternative products to satisfy their needs •Understanding, prioritising and escalating our customers' issues and following through to resolution •Being the first port of call for our customers ensuring their issues are resolved quickly and efficiently About you: •You are very comfortable using a PC, Microsoft Office and Customer Relationship Management software, ideally SAP. •A basic understanding of Export Trade would be an advantage. •You delight in investigating customer problems, getting to the root cause and putting them right. •You are friendly, organised and resilient. Who we are: With revenues in excess of $9 billion, Univar Solutions is one of the largest chemical & specialty product distribution businesses in the world. Our portfolio spans almost every industry, ranging from food ingredients and automotive to pharmaceutical, cosmetic and manufacturing industries. We deliver industry-leading products, services and technical support to help our customers find the right solution to their problems. We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees' physical, emotional, and financial wellbeing. We are committed to fair employment practices for all our employees, regardless of race, nationality, religion or belief, gender or gender identity, sexual orientation, age, disability, maternity status or any other status protected by law. Our Values: + Serious about safety + We do what we say + Where people matter + Valuable to others + Together we win Sounds like a good fit? Apply here for a fast-track path to the Hiring Team who will review your application within 1-2 business days. Your Background / Previous Roles May Include: Customer Support Representative, Customer Care Agent, Customer Relations Specialist, Customer Support, Client Support Representative, Customer Assistance Representative, Customer Solutions Representative, Customer Service Associate, Client Support Specialist, Customer Service Advisor, Client Relations. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. Apply for this Job Full Name: Email: Phone Number: Upload a CV: Cover Note: OR upload your Cover Note: Other Attachments (e.g. design portfolio) Attachments 20Mb max size total (combined) We take your privacy seriously and will only use your personal information to administer your application. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Jul 18, 2025
Full time
Ready to advance your career with a global leader that understands that success results from the incredible hardworking, dedicated, and diverse people like you we are proud to call our colleagues? If you're ready for a new opportunity with a $9 billion leader that can provide you with stability and exciting challenges, we'd love to hear from you. The Role at a Glance: Customer Service / Sales Support Exec Caerphilly Office Based 3 Days Per Week / Hybrid Working Competitive Market Salary Plus Excellent Company Benefits Including Pension Scheme, Annual Bonus Scheme, Discounted Private Health and More Permanent - Full Time - 35 Hours Per Week Company: Global Distributor of chemicals & ingredients used in everyday products Culture: Work with real purpose. Grow how you want to. Be who you are Your skills / background: Customer Service, Client Relations, Internal and External Communication, IT Literate, Microsoft Office, CRM Software, Export Trade. As a Customer Service / Sales Support Exec, you will be the first point of contact for our customers and a vital part of our fantastic Customer Service team. As the face of our business, you play a key role in building loyalty and trust. What your day might look like: •Working closely with your Account Manager to build relationships with your dedicated customer base, maintaining and growing customer accounts •Providing first class service by talking directly and honestly with our customers and developing a deep understanding of what they need from our business •Communicating with our customers mainly on the telephone, but through a variety of different channels; via phone or email and using our CRM tools •Processing orders, organising returns, identifying where we can improve our processes or can offer alternative products to satisfy their needs •Understanding, prioritising and escalating our customers' issues and following through to resolution •Being the first port of call for our customers ensuring their issues are resolved quickly and efficiently About you: •You are very comfortable using a PC, Microsoft Office and Customer Relationship Management software, ideally SAP. •A basic understanding of Export Trade would be an advantage. •You delight in investigating customer problems, getting to the root cause and putting them right. •You are friendly, organised and resilient. Who we are: With revenues in excess of $9 billion, Univar Solutions is one of the largest chemical & specialty product distribution businesses in the world. Our portfolio spans almost every industry, ranging from food ingredients and automotive to pharmaceutical, cosmetic and manufacturing industries. We deliver industry-leading products, services and technical support to help our customers find the right solution to their problems. We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees' physical, emotional, and financial wellbeing. We are committed to fair employment practices for all our employees, regardless of race, nationality, religion or belief, gender or gender identity, sexual orientation, age, disability, maternity status or any other status protected by law. Our Values: + Serious about safety + We do what we say + Where people matter + Valuable to others + Together we win Sounds like a good fit? Apply here for a fast-track path to the Hiring Team who will review your application within 1-2 business days. Your Background / Previous Roles May Include: Customer Support Representative, Customer Care Agent, Customer Relations Specialist, Customer Support, Client Support Representative, Customer Assistance Representative, Customer Solutions Representative, Customer Service Associate, Client Support Specialist, Customer Service Advisor, Client Relations. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. Apply for this Job Full Name: Email: Phone Number: Upload a CV: Cover Note: OR upload your Cover Note: Other Attachments (e.g. design portfolio) Attachments 20Mb max size total (combined) We take your privacy seriously and will only use your personal information to administer your application. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Our client is looking for a Client Engagement Specialist to join their team. This is a Homebased role Looking for someone with strong admin skills, customer service skills. Sales skills an advantage Confident on the phone, telesales IT literate Job Summary: Client Engagement is responsible for managing the renewal process of software licenses and service contracts for existing customers from T& to T4 customers. This role focuses on ensuring on-time renewal of customers' contracts and subscriptions, optimizing the conditions for both the customer and the company. The Client Engagement works closely with Customer success team to achieve renewal targets and contribute to the overall success of the company. Responsibilities (This list is not exhaustive and may be expanded according to need) Contract Renewal Management: Track upcoming contract expirations and proactively engage clients for renewal. Generate renewal quotes and proposals. Ensure timely processing of renewals to prevent service disruptions. Customer Engagement & Relationship Building: Serve as the primary point of contact for renewal discussions. Address customer concerns related to pricing, licensing changes, and contract terms. Sales & Upselling Opportunities: Identify opportunities to upsell or cross-sell additional solutions. Work closely with the Customer success team Provide clients with insights on how additional services can optimize their software usage. Collaboration with Internal Teams: Work with account managers, technical support, and finance teams to ensure smooth renewal processes. Provide feedback to marketing and sales teams on customer needs and market trends. Data Management & Reporting: Maintain accurate records of contract statuses in CRM systems (NetSuite). Generate reports on renewal rates, revenue growth, and customer feedback. Analyze trends in contract renewals and customer retention Requirements: Professional experience: Bachelor s degree in a relevant field or equivalent by relevant experience Proven experience in positions related to license management, contract management, account management or related fields. Skills Deep knowledge of renewal conditions for all products or services the company offers. Understanding of the value proposition of products and services offered to clients. Detail-oriented with good organizational and time management skills An approach oriented to discover customer needs and to positioning as an advisor. Results-oriented with a proven track of meeting or exceeding sales objectives Excellent verbal and written communication skills Ability to thrive in a fast-paced, dynamic international environment. Flexible and adaptable to changing customer needs, industry trends, and organizational priorities Proficient in using CRM tools and sales analytics to track performance and make data-driven recommendations. Language: Fluent in English; additional regional languages are a plus
Jul 18, 2025
Full time
Our client is looking for a Client Engagement Specialist to join their team. This is a Homebased role Looking for someone with strong admin skills, customer service skills. Sales skills an advantage Confident on the phone, telesales IT literate Job Summary: Client Engagement is responsible for managing the renewal process of software licenses and service contracts for existing customers from T& to T4 customers. This role focuses on ensuring on-time renewal of customers' contracts and subscriptions, optimizing the conditions for both the customer and the company. The Client Engagement works closely with Customer success team to achieve renewal targets and contribute to the overall success of the company. Responsibilities (This list is not exhaustive and may be expanded according to need) Contract Renewal Management: Track upcoming contract expirations and proactively engage clients for renewal. Generate renewal quotes and proposals. Ensure timely processing of renewals to prevent service disruptions. Customer Engagement & Relationship Building: Serve as the primary point of contact for renewal discussions. Address customer concerns related to pricing, licensing changes, and contract terms. Sales & Upselling Opportunities: Identify opportunities to upsell or cross-sell additional solutions. Work closely with the Customer success team Provide clients with insights on how additional services can optimize their software usage. Collaboration with Internal Teams: Work with account managers, technical support, and finance teams to ensure smooth renewal processes. Provide feedback to marketing and sales teams on customer needs and market trends. Data Management & Reporting: Maintain accurate records of contract statuses in CRM systems (NetSuite). Generate reports on renewal rates, revenue growth, and customer feedback. Analyze trends in contract renewals and customer retention Requirements: Professional experience: Bachelor s degree in a relevant field or equivalent by relevant experience Proven experience in positions related to license management, contract management, account management or related fields. Skills Deep knowledge of renewal conditions for all products or services the company offers. Understanding of the value proposition of products and services offered to clients. Detail-oriented with good organizational and time management skills An approach oriented to discover customer needs and to positioning as an advisor. Results-oriented with a proven track of meeting or exceeding sales objectives Excellent verbal and written communication skills Ability to thrive in a fast-paced, dynamic international environment. Flexible and adaptable to changing customer needs, industry trends, and organizational priorities Proficient in using CRM tools and sales analytics to track performance and make data-driven recommendations. Language: Fluent in English; additional regional languages are a plus
As a Senior Sanctions Escalations Manager, you will play a pivotal role in shaping and maintaining Barclays' sanctions framework. You will act as a central escalation point for complex sanctions queries, providing specialist guidance to internal teams and ensuring alignment with both Barclays' internal standards and evolving international regulatory expectations. A key part of your role will involve maintaining sanctions policy documentation, drafting, reviewing, and refreshing policies to ensure they remain robust, compliant, and fit for purpose. You will also support governance processes and regulatory reporting, ensuring the bank meets its obligations with precision and integrity. In this high-profile position, you will support the Head of Sanctions for the Investment Bank Advisory Team by advising on technically complex business initiatives and contributing to the design and effectiveness of the sanctions risk management framework. You will engage with industry bodies, monitor regulatory developments, and help shape responses to changes in the sanctions landscape. Your ability to build partnerships across Compliance, Risk, and Financial Crime teams will be essential, as will your experience in policy development and regulatory interpretation. This is a unique opportunity to influence the strategic direction of sanctions compliance within a global financial institution. To be successful as a Senior Sanctions Escalations Manager, you should have experience with: Sanctions Expertise - experience in sanctions advisory within a large financial institution. Policy Development - ability to draft, review, and update regulatory and policy documents. Regulatory Knowledge - Deep understanding of UK and international sanctions regimes. Experience in regulatory reporting and governance processes. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills. Your role will be located from our London office. Purpose of the role To identify and conduct the appropriate analysis and due diligence on Sanctions alerts to ensure the appropriate action is taken against customers and payment activity as defined by the Sanctions Standards and Restricted Activity Matrix, ensuring that the organisation adheres to all applicable sanctions laws and regulations and internal governance, such that client accounts are not held and transactions are not processed in breach of applicable laws and regulations. Accountabilities Understanding the objectives of the Global Sanctions Function and the control frameworks and embedding a culture of compliance with sanctions. Revision of escalated cases and confirming a True Match in line with regulations/policy accurately and in a timely manner, feeding back on instances of incorrect escalation. Management and guidance in the completion of complex sanctions investigations, ensuring proper management and escalation, involving relevant stakeholders early and fully. Due diligence on Payment Screening alerts to determine the appropriate treatment and next steps, following documented procedures and governance processes. Escalation of Customer Screening True Matches to the appropriate Sanctions Team for assessment. Identification of opportunities to improve efficiencies in alert management and feedback for implementation. Vice President Expectations Contribute to strategy, requirements, and recommendations for change. Manage resources, budgets, policies, and deliver continuous improvements. If managing a team, define roles, plan for future needs, and lead and develop team members. Demonstrate leadership behaviors to create a thriving environment, including listening, inspiring, aligning, and developing others. For individual contributors, serve as a subject matter expert, guide technical direction, lead assignments, and train less experienced staff. Advise stakeholders, manage risks, and demonstrate leadership in controls and risk management. Collaborate across functions and develop solutions based on analytical thinking and research. Build trusting relationships and influence stakeholders to achieve objectives. All colleagues are expected to embody Barclays' values of Respect, Integrity, Service, Excellence, and Stewardship, and to demonstrate the Barclays Mindset of Empower, Challenge, and Drive.
Jul 18, 2025
Full time
As a Senior Sanctions Escalations Manager, you will play a pivotal role in shaping and maintaining Barclays' sanctions framework. You will act as a central escalation point for complex sanctions queries, providing specialist guidance to internal teams and ensuring alignment with both Barclays' internal standards and evolving international regulatory expectations. A key part of your role will involve maintaining sanctions policy documentation, drafting, reviewing, and refreshing policies to ensure they remain robust, compliant, and fit for purpose. You will also support governance processes and regulatory reporting, ensuring the bank meets its obligations with precision and integrity. In this high-profile position, you will support the Head of Sanctions for the Investment Bank Advisory Team by advising on technically complex business initiatives and contributing to the design and effectiveness of the sanctions risk management framework. You will engage with industry bodies, monitor regulatory developments, and help shape responses to changes in the sanctions landscape. Your ability to build partnerships across Compliance, Risk, and Financial Crime teams will be essential, as will your experience in policy development and regulatory interpretation. This is a unique opportunity to influence the strategic direction of sanctions compliance within a global financial institution. To be successful as a Senior Sanctions Escalations Manager, you should have experience with: Sanctions Expertise - experience in sanctions advisory within a large financial institution. Policy Development - ability to draft, review, and update regulatory and policy documents. Regulatory Knowledge - Deep understanding of UK and international sanctions regimes. Experience in regulatory reporting and governance processes. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills. Your role will be located from our London office. Purpose of the role To identify and conduct the appropriate analysis and due diligence on Sanctions alerts to ensure the appropriate action is taken against customers and payment activity as defined by the Sanctions Standards and Restricted Activity Matrix, ensuring that the organisation adheres to all applicable sanctions laws and regulations and internal governance, such that client accounts are not held and transactions are not processed in breach of applicable laws and regulations. Accountabilities Understanding the objectives of the Global Sanctions Function and the control frameworks and embedding a culture of compliance with sanctions. Revision of escalated cases and confirming a True Match in line with regulations/policy accurately and in a timely manner, feeding back on instances of incorrect escalation. Management and guidance in the completion of complex sanctions investigations, ensuring proper management and escalation, involving relevant stakeholders early and fully. Due diligence on Payment Screening alerts to determine the appropriate treatment and next steps, following documented procedures and governance processes. Escalation of Customer Screening True Matches to the appropriate Sanctions Team for assessment. Identification of opportunities to improve efficiencies in alert management and feedback for implementation. Vice President Expectations Contribute to strategy, requirements, and recommendations for change. Manage resources, budgets, policies, and deliver continuous improvements. If managing a team, define roles, plan for future needs, and lead and develop team members. Demonstrate leadership behaviors to create a thriving environment, including listening, inspiring, aligning, and developing others. For individual contributors, serve as a subject matter expert, guide technical direction, lead assignments, and train less experienced staff. Advise stakeholders, manage risks, and demonstrate leadership in controls and risk management. Collaborate across functions and develop solutions based on analytical thinking and research. Build trusting relationships and influence stakeholders to achieve objectives. All colleagues are expected to embody Barclays' values of Respect, Integrity, Service, Excellence, and Stewardship, and to demonstrate the Barclays Mindset of Empower, Challenge, and Drive.
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 70,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, philanthropic activities and lunch & learns. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. Our Customer Team We create value for, and drive commercial growth from, existing clients in order to deliver consistently remarkable service. This role offers hybrid working hours our Bank office in London. The Role The Product Specialist for 2nd Line Support at Board Intelligence plays a crucial role in providing technical assistance to our clients. You will work closely with the Customer Service team to ensure that all end-users receive high-quality support regarding our software products. You will be focused on solving more complex issues that have been escalated from the first line of support, providing in-depth technical assistance and ensuring user queries are resolved efficiently. This role operates on a Monday to Friday, 9 am to 6 pm basis, with an on-call rotation once every seven weeks for weekend support. What will you be responsible for: Act as an escalation point for First Line Support, providing advanced technical investigation and resolution for complex or persistent client issues using tools like Datadog, Bugsnag, and Jira. Triage and prioritise product defects, analysing exceptions and identifying whether they require engineering involvement, a knowledge base update, or platform configuration change. Support platform setup and configuration, including Single Sign-On (SSO) and bespoke client portal adjustments, ensuring smooth onboarding and ongoing usage. Maintain and expand the internal knowledge base, enabling First Line to self-serve more queries and reduce unnecessary escalations. Collaborate with Engineering to communicate and prioritise bugs, contributing to sprint planning and ensuring fixes are aligned with client impact and support efficiency. Drive data-driven insights, supporting trend analysis across client queries and exceptions to pre-empt future issues and suggest product or process improvements. Champion process improvements and documentation, identifying inefficiencies in support workflows and helping refine the overall incident handling lifecycle. We are looking for a motivated individual with a strong technical background and a passion for delivering exceptional customer service. Key technical and professional skills include: Ability to investigate and resolve complex technical issues using tools like Datadog, Bugsnag, and JIRA, and interpret log data to identify root causes and trends. Familiarity with incident management workflows using tools like PagerDuty and Bugsnag, with the ability to prioritise, document, and escalate issues appropriately based on severity and impact. Knowledge of APIs, SSO, and web technologies to support platform configuration and client troubleshooting in a SaaS environment. Skilled in translating technical findings into clear, actionable updates for both non-technical stakeholders (First Line, clients) and technical teams (Engineering). Ability to create and maintain clear, concise internal knowledge base articles and training resources that empower First Line and reduce escalations. Committed to delivering a high-quality user experience through thoughtful investigation, client empathy, and continuous improvement of support processes, even during out-of-hours coverage. What traits would make someone successful in this team? Curiosity and problem-solving mindset - someone who is naturally inquisitive and asks questions rather than apply surface fixes. Ownership and Accountability - they follow issues through to a resolution or proactively picks up problems. Communication - they can explain complex/technical issues clearly to both clients and engineering teams Team-oriented - they share their learnings with the 1st Line team to act as a mentor Attention to detail - spots patterns in exceptions/alerts and writes accurate documentation for others to rely on. A successful team member is analytical, reliable, communicative, and committed to improving both client experience and internal processes. They thrive at the intersection of technical problem-solving and cross-functional collaboration. We pride ourselves on our great working environment and package. Here's some of what's on offer: Private Pension Scheme BUPA Health and Dental insurance (including access to the My BUPA app) Group life insurance: 4x annual salary 26 holiday days per calendar year in addition to Bank Holidays Cycle to work scheme Employee Assistance Program including Bereavement and Probate Helpline AIG Smart Health virtual GP app/wellness platform for employees and dependents, including partner/spouse Eyecare and Flu Jab vouchers Regular Wellness sessions: e.g. virtual yoga sessions Enhanced Parental Leave Regular company socials
Jul 18, 2025
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 70,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, philanthropic activities and lunch & learns. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. Our Customer Team We create value for, and drive commercial growth from, existing clients in order to deliver consistently remarkable service. This role offers hybrid working hours our Bank office in London. The Role The Product Specialist for 2nd Line Support at Board Intelligence plays a crucial role in providing technical assistance to our clients. You will work closely with the Customer Service team to ensure that all end-users receive high-quality support regarding our software products. You will be focused on solving more complex issues that have been escalated from the first line of support, providing in-depth technical assistance and ensuring user queries are resolved efficiently. This role operates on a Monday to Friday, 9 am to 6 pm basis, with an on-call rotation once every seven weeks for weekend support. What will you be responsible for: Act as an escalation point for First Line Support, providing advanced technical investigation and resolution for complex or persistent client issues using tools like Datadog, Bugsnag, and Jira. Triage and prioritise product defects, analysing exceptions and identifying whether they require engineering involvement, a knowledge base update, or platform configuration change. Support platform setup and configuration, including Single Sign-On (SSO) and bespoke client portal adjustments, ensuring smooth onboarding and ongoing usage. Maintain and expand the internal knowledge base, enabling First Line to self-serve more queries and reduce unnecessary escalations. Collaborate with Engineering to communicate and prioritise bugs, contributing to sprint planning and ensuring fixes are aligned with client impact and support efficiency. Drive data-driven insights, supporting trend analysis across client queries and exceptions to pre-empt future issues and suggest product or process improvements. Champion process improvements and documentation, identifying inefficiencies in support workflows and helping refine the overall incident handling lifecycle. We are looking for a motivated individual with a strong technical background and a passion for delivering exceptional customer service. Key technical and professional skills include: Ability to investigate and resolve complex technical issues using tools like Datadog, Bugsnag, and JIRA, and interpret log data to identify root causes and trends. Familiarity with incident management workflows using tools like PagerDuty and Bugsnag, with the ability to prioritise, document, and escalate issues appropriately based on severity and impact. Knowledge of APIs, SSO, and web technologies to support platform configuration and client troubleshooting in a SaaS environment. Skilled in translating technical findings into clear, actionable updates for both non-technical stakeholders (First Line, clients) and technical teams (Engineering). Ability to create and maintain clear, concise internal knowledge base articles and training resources that empower First Line and reduce escalations. Committed to delivering a high-quality user experience through thoughtful investigation, client empathy, and continuous improvement of support processes, even during out-of-hours coverage. What traits would make someone successful in this team? Curiosity and problem-solving mindset - someone who is naturally inquisitive and asks questions rather than apply surface fixes. Ownership and Accountability - they follow issues through to a resolution or proactively picks up problems. Communication - they can explain complex/technical issues clearly to both clients and engineering teams Team-oriented - they share their learnings with the 1st Line team to act as a mentor Attention to detail - spots patterns in exceptions/alerts and writes accurate documentation for others to rely on. A successful team member is analytical, reliable, communicative, and committed to improving both client experience and internal processes. They thrive at the intersection of technical problem-solving and cross-functional collaboration. We pride ourselves on our great working environment and package. Here's some of what's on offer: Private Pension Scheme BUPA Health and Dental insurance (including access to the My BUPA app) Group life insurance: 4x annual salary 26 holiday days per calendar year in addition to Bank Holidays Cycle to work scheme Employee Assistance Program including Bereavement and Probate Helpline AIG Smart Health virtual GP app/wellness platform for employees and dependents, including partner/spouse Eyecare and Flu Jab vouchers Regular Wellness sessions: e.g. virtual yoga sessions Enhanced Parental Leave Regular company socials
Our client, a well-established, specialist tour operator based in Hatfield is seeking a Travel Advisor to join its small and dedicated team. This is a fantastic opportunity for someone who thrives in a detail-oriented environment and is passionate about providing exceptional customer service. Known for offering high-quality, tailor-made holidays to Switzerland, including summer lake and mountain getaways as well as winter skiing trips, our client enjoys a loyal customer base. They are looking to add to their team a travel sales professional with a focus on delivering a truly personal experience to each traveller. The role will have key responsibilities including handling incoming customer communications via phone and email and converting the enquiries from quotations into sales. Booking flights, accommodation and everything required by the customer will be part of the role as well as general office administration. Skills Key Skills: Professional and well-presented communication skills Strong written English and confident with numbers Meticulous attention to detail Comfortable using a computer and learning new systems A genuine passion for delivering outstanding customer service Self-motivated and able to work independently Enjoys working in a small, supportive office environment A varied and engaging role with scope to develop Ongoing training and support provided Opportunity to be part of a specialist team delivering bespoke holiday experiences Good benefits and Bonus
Jul 18, 2025
Full time
Our client, a well-established, specialist tour operator based in Hatfield is seeking a Travel Advisor to join its small and dedicated team. This is a fantastic opportunity for someone who thrives in a detail-oriented environment and is passionate about providing exceptional customer service. Known for offering high-quality, tailor-made holidays to Switzerland, including summer lake and mountain getaways as well as winter skiing trips, our client enjoys a loyal customer base. They are looking to add to their team a travel sales professional with a focus on delivering a truly personal experience to each traveller. The role will have key responsibilities including handling incoming customer communications via phone and email and converting the enquiries from quotations into sales. Booking flights, accommodation and everything required by the customer will be part of the role as well as general office administration. Skills Key Skills: Professional and well-presented communication skills Strong written English and confident with numbers Meticulous attention to detail Comfortable using a computer and learning new systems A genuine passion for delivering outstanding customer service Self-motivated and able to work independently Enjoys working in a small, supportive office environment A varied and engaging role with scope to develop Ongoing training and support provided Opportunity to be part of a specialist team delivering bespoke holiday experiences Good benefits and Bonus
At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Databricks Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! Reporting to the Manager, Field Engineering. The impact you will have: Form successful relationships with clients throughout your assigned territory, providing technical and business value to Databricks customers in collaboration with Account Executives. Operate as an expert in big data analytics to excite customers about Databricks. You will develop into a 'champion' and trusted advisor on multiple issues of architecture, design, and implementation to lead to the successful adoption of the Databricks Data Intelligence Platform. Author reference architectures, how-tos, and demo applications to scale best practices in your field and support customers. Lead workshops, seminars, and meet-ups to help build the Databricks community in your region and scale best practices in your field. Grow your knowledge and expertise to the level of a technical and/or industry specialist. What we look for: Experience, technical consultancy and/or presales with a background in Data Engineering, Data Warehousing or Data Science / AI / Machine Learning. You will work with customers within the enterprise space focused on the Financial Services - Banking and/or Insurance (FSI) verticals. Engage customers in technical sales, challenge their questions, guide clear outcomes, and communicate technical and value propositions. Develop customer relationships and build internal partnerships with account executives and teams. Prior experience with coding in a core programming language (i.e., Python, SQL) and willingness to learn a base level of Spark. Proficient with Big Data Analytics technologies, including hands-on expertise with complex proofs-of-concept and public cloud platform(s). Experienced in use case discovery, scoping, and delivering complex solution architecture designs to multiple audiences, requiring an ability to context switch in levels of technical depth. Nice to have: Databricks Certification The candidate must be able to commute to London offices regularly and travel approximately. 20-30% of the time across UK&I for customer visits About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Jul 17, 2025
Full time
At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Databricks Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! Reporting to the Manager, Field Engineering. The impact you will have: Form successful relationships with clients throughout your assigned territory, providing technical and business value to Databricks customers in collaboration with Account Executives. Operate as an expert in big data analytics to excite customers about Databricks. You will develop into a 'champion' and trusted advisor on multiple issues of architecture, design, and implementation to lead to the successful adoption of the Databricks Data Intelligence Platform. Author reference architectures, how-tos, and demo applications to scale best practices in your field and support customers. Lead workshops, seminars, and meet-ups to help build the Databricks community in your region and scale best practices in your field. Grow your knowledge and expertise to the level of a technical and/or industry specialist. What we look for: Experience, technical consultancy and/or presales with a background in Data Engineering, Data Warehousing or Data Science / AI / Machine Learning. You will work with customers within the enterprise space focused on the Financial Services - Banking and/or Insurance (FSI) verticals. Engage customers in technical sales, challenge their questions, guide clear outcomes, and communicate technical and value propositions. Develop customer relationships and build internal partnerships with account executives and teams. Prior experience with coding in a core programming language (i.e., Python, SQL) and willingness to learn a base level of Spark. Proficient with Big Data Analytics technologies, including hands-on expertise with complex proofs-of-concept and public cloud platform(s). Experienced in use case discovery, scoping, and delivering complex solution architecture designs to multiple audiences, requiring an ability to context switch in levels of technical depth. Nice to have: Databricks Certification The candidate must be able to commute to London offices regularly and travel approximately. 20-30% of the time across UK&I for customer visits About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
About Kaseya Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide, powered by AI. Our technologies enable organizations to efficiently manage and secure IT, driving sustained business success. Backed by Insight Venture Partners, a leading global private equity firm, Kaseya has experienced strong double-digit growth and serves customers in over 20 countries, managing over 15 million endpoints worldwide. To learn more, visit . Founded in 2000, Kaseya is committed to transparency and excellence. We pride ourselves on being bold, gritty, and accountable, with a team dedicated to exceeding customer expectations and fostering career growth. Position: Solution Specialist As a Solution Specialist, you will leverage your sales expertise to enable our account management teams in cross-selling Kaseya's products. This role involves managing and closing new sales through strategic forecasting, resource allocation, and planning. It requires a technical understanding of IT sales and a focus on one to three products, primarily serving MSPs and internal IT customers. You will act as a trusted advisor, diagnosing client needs, demonstrating product benefits, and closing deals using a consultative approach. Your responsibilities include: Advocating for Kaseya products within sales teams Sharing best practices and solutions Creating and delivering product presentations and demos Following up on leads Coordinating internal resources throughout the sales cycle Understanding client requirements and articulating product value Streamlining processes and providing customer feedback Managing opportunity pipelines and providing accurate forecasts Meeting and exceeding sales quotas Ideal Candidate Minimum of 2 years of successful inside sales experience with product demos Knowledge of security software sales and technical understanding of technology Excellent communication skills, high energy, and enthusiasm Experience building relationships at all organizational levels Proven track record of exceeding sales targets in a telephone environment Join us at Kaseya and be part of our growth story! Equal Opportunity Employment : Kaseya provides equal employment opportunities to all employees and applicants, regardless of race, religion, age, gender, sexual orientation, or other protected characteristics.
Jul 17, 2025
Full time
About Kaseya Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide, powered by AI. Our technologies enable organizations to efficiently manage and secure IT, driving sustained business success. Backed by Insight Venture Partners, a leading global private equity firm, Kaseya has experienced strong double-digit growth and serves customers in over 20 countries, managing over 15 million endpoints worldwide. To learn more, visit . Founded in 2000, Kaseya is committed to transparency and excellence. We pride ourselves on being bold, gritty, and accountable, with a team dedicated to exceeding customer expectations and fostering career growth. Position: Solution Specialist As a Solution Specialist, you will leverage your sales expertise to enable our account management teams in cross-selling Kaseya's products. This role involves managing and closing new sales through strategic forecasting, resource allocation, and planning. It requires a technical understanding of IT sales and a focus on one to three products, primarily serving MSPs and internal IT customers. You will act as a trusted advisor, diagnosing client needs, demonstrating product benefits, and closing deals using a consultative approach. Your responsibilities include: Advocating for Kaseya products within sales teams Sharing best practices and solutions Creating and delivering product presentations and demos Following up on leads Coordinating internal resources throughout the sales cycle Understanding client requirements and articulating product value Streamlining processes and providing customer feedback Managing opportunity pipelines and providing accurate forecasts Meeting and exceeding sales quotas Ideal Candidate Minimum of 2 years of successful inside sales experience with product demos Knowledge of security software sales and technical understanding of technology Excellent communication skills, high energy, and enthusiasm Experience building relationships at all organizational levels Proven track record of exceeding sales targets in a telephone environment Join us at Kaseya and be part of our growth story! Equal Opportunity Employment : Kaseya provides equal employment opportunities to all employees and applicants, regardless of race, religion, age, gender, sexual orientation, or other protected characteristics.
Shawbrook Structured Lending Glasgow, Scotland, GB Posted on June 9, 2025 Employer reference: REF1328N The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent.If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself The Role & Responsibilities Shawbrook Bank is seeking an experienced Relationship Director to join our Property Development Finance team. This is an exciting opportunity to play a pivotal role in our continued growth in the specialist lending market. As a Relationship Director, you will be responsible for sourcing, assessing, underwriting, and completing property development loans while working with Portfolio Managers to oversee a client portfolio. This client-facing position requires exceptional relationship management skills with both internal and external stakeholders. Key Responsibilities Business Development Generate new business opportunities in line with budgetary requirements Effectively manage a pipeline of development finance cases through to completion Establish and maintain principal relationships with key Development Finance brokers and introducers Identify and capitalise on cross-selling opportunities within the existing client base Client Relationship Management Responsibly serve clients' needs while delivering risk-adjusted returns Embrace and implement the principles of Treating Customers Fairly in all decision-making Build and maintain strong relationships with property developers, brokers, and professional advisors Provide expert guidance to clients throughout the lending process Risk Management Demonstrate thorough understanding of all Bank policies, procedures, and compliance guidelines Incorporate risk management principles into daily practice Ensure all lending decisions are made on a responsible and commercial basis Conduct thorough due diligence on all development proposals Collaboration Work closely with Portfolio Managers to ensure effective client management Build successful working relationships with internal teams including administrators, credit risk, and finance Liaise effectively with external professionals such as surveyors and solicitors Promote Shawbrook values and encourage strong team collaboration The Person Experience of generating new business within the Property Finance sector, with proven exposure to development finance Able to demonstrate a strong understanding of the UK property development finance market Able to demonstrate a strong network of introducers within the Scottish market Excellent relationship building and networking skills Ability to analyse complex financial information and assess development risks Able to demonstrate commercial acumen with a focus on responsible lending practices Strong negotiation and communication skills Self-motivated with the ability to work independently and as part of a team Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Jul 17, 2025
Full time
Shawbrook Structured Lending Glasgow, Scotland, GB Posted on June 9, 2025 Employer reference: REF1328N The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent.If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself The Role & Responsibilities Shawbrook Bank is seeking an experienced Relationship Director to join our Property Development Finance team. This is an exciting opportunity to play a pivotal role in our continued growth in the specialist lending market. As a Relationship Director, you will be responsible for sourcing, assessing, underwriting, and completing property development loans while working with Portfolio Managers to oversee a client portfolio. This client-facing position requires exceptional relationship management skills with both internal and external stakeholders. Key Responsibilities Business Development Generate new business opportunities in line with budgetary requirements Effectively manage a pipeline of development finance cases through to completion Establish and maintain principal relationships with key Development Finance brokers and introducers Identify and capitalise on cross-selling opportunities within the existing client base Client Relationship Management Responsibly serve clients' needs while delivering risk-adjusted returns Embrace and implement the principles of Treating Customers Fairly in all decision-making Build and maintain strong relationships with property developers, brokers, and professional advisors Provide expert guidance to clients throughout the lending process Risk Management Demonstrate thorough understanding of all Bank policies, procedures, and compliance guidelines Incorporate risk management principles into daily practice Ensure all lending decisions are made on a responsible and commercial basis Conduct thorough due diligence on all development proposals Collaboration Work closely with Portfolio Managers to ensure effective client management Build successful working relationships with internal teams including administrators, credit risk, and finance Liaise effectively with external professionals such as surveyors and solicitors Promote Shawbrook values and encourage strong team collaboration The Person Experience of generating new business within the Property Finance sector, with proven exposure to development finance Able to demonstrate a strong understanding of the UK property development finance market Able to demonstrate a strong network of introducers within the Scottish market Excellent relationship building and networking skills Ability to analyse complex financial information and assess development risks Able to demonstrate commercial acumen with a focus on responsible lending practices Strong negotiation and communication skills Self-motivated with the ability to work independently and as part of a team Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Looking for a role that will have a meaningful impact on compliance? We are looking for an individual to make a meaningful contribution to Markel's second line compliance oversight. What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The opportunity: The role is part of the International Division Compliance function, which is overseen by the Chief Compliance Officer. The team is well-established with operations in multiple countries, leading all of Markel's insurance activities outside the U.S. This role will report to the Head of Compliance Operations. This role provides a great opportunity to develop and grow your career in an exciting and growing business as part of an established compliance team. What you'll be doing: Evidencing completion of Regulatory returns and ensuring the business does not miss any regulatory deadlines via our External Regulatory Reporting Register and reporting these to various Boards and Committees. Dealing with international Licensing queries and renewal of our overseas reinsurance licences. Financial Promotions reviews, ensuring any communications where we are inviting customers to purchase a product or service from us is in line with regulations and are sound. Assisting with Broker TOBA requests, preparing signed agreements, answering queries as well as reviewing TOBA Due Diligence, document issuance, filing and maintaining of TOBA database. Complaints day to day management - monitoring, coordinating and ensuring regulatory timeframes are met for all complaints the business receives across all territories and platforms. Reporting of complaints and other forms of MI to various Committees and Boards as well as liaising with Lloyd's complaints team, Financial Ombudsman Service and other External Dispute Resolutions Services. Carrying out exception reporting on licensing, sanctions and gifts & hospitality, reporting any risks to senior management for review and MI to management groups, committees and boards. Assist the Compliance team with its regulatory queries and reporting as well as staying abreast of upcoming Regulatory Developments and circulating these weekly to the business. In some instances, providing a memo to the business which requires further review and analyse of the update. Support the production of presentations and papers by gathering the necessary MI, data and supplementary content, including formatting using Word, Excel, Powerpoint as required for relevant Boards and Committees. Gathering all business breaches, investigating regulatory or operational breaches and reporting findings as well as raising to various boards and committees. Overseeing the maintenance of compliance-related policies, procedures, and online training materials, in close collaboration with the wider team to ensure timely updates in line with regulatory developments. Ensuring these resources are issued to the business at least annually, while regularly monitoring completion rates to uphold consistent compliance across the organisation. Support the ongoing management of the SM&CR framework, including maintaining up-to-date Statements of Responsibilities, assisting with the certification process, monitoring fitness and propriety of Senior Managers and Certified Staff and ensuring timely regulatory applications. Our must-haves: Have prior experience completing compliance operational duties. Have relevant compliance experience in the insurance industry, with an understanding of FCA, PRA, Lloyd's, and other international regulators. Have strong writing skills and a good grasp of technology to support and automate processes. Have passed or be prepared to complete insurance compliance qualifications relevant to the role. Ongoing development is actively encouraged. Possess the initiative to work independently and have the confidence to take responsibility for decisions made, but always to be willing to seek help and guidance where necessary. Exhibit a proactive approach to improving processes and consistently seek opportunities to enhance Markel's compliance framework. Analytical thinking - investigates and comprehends trends, opportunities, and risks that could impact the business. Who we are: Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you? A great starting salary plus annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that! Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
Jul 17, 2025
Full time
Looking for a role that will have a meaningful impact on compliance? We are looking for an individual to make a meaningful contribution to Markel's second line compliance oversight. What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The opportunity: The role is part of the International Division Compliance function, which is overseen by the Chief Compliance Officer. The team is well-established with operations in multiple countries, leading all of Markel's insurance activities outside the U.S. This role will report to the Head of Compliance Operations. This role provides a great opportunity to develop and grow your career in an exciting and growing business as part of an established compliance team. What you'll be doing: Evidencing completion of Regulatory returns and ensuring the business does not miss any regulatory deadlines via our External Regulatory Reporting Register and reporting these to various Boards and Committees. Dealing with international Licensing queries and renewal of our overseas reinsurance licences. Financial Promotions reviews, ensuring any communications where we are inviting customers to purchase a product or service from us is in line with regulations and are sound. Assisting with Broker TOBA requests, preparing signed agreements, answering queries as well as reviewing TOBA Due Diligence, document issuance, filing and maintaining of TOBA database. Complaints day to day management - monitoring, coordinating and ensuring regulatory timeframes are met for all complaints the business receives across all territories and platforms. Reporting of complaints and other forms of MI to various Committees and Boards as well as liaising with Lloyd's complaints team, Financial Ombudsman Service and other External Dispute Resolutions Services. Carrying out exception reporting on licensing, sanctions and gifts & hospitality, reporting any risks to senior management for review and MI to management groups, committees and boards. Assist the Compliance team with its regulatory queries and reporting as well as staying abreast of upcoming Regulatory Developments and circulating these weekly to the business. In some instances, providing a memo to the business which requires further review and analyse of the update. Support the production of presentations and papers by gathering the necessary MI, data and supplementary content, including formatting using Word, Excel, Powerpoint as required for relevant Boards and Committees. Gathering all business breaches, investigating regulatory or operational breaches and reporting findings as well as raising to various boards and committees. Overseeing the maintenance of compliance-related policies, procedures, and online training materials, in close collaboration with the wider team to ensure timely updates in line with regulatory developments. Ensuring these resources are issued to the business at least annually, while regularly monitoring completion rates to uphold consistent compliance across the organisation. Support the ongoing management of the SM&CR framework, including maintaining up-to-date Statements of Responsibilities, assisting with the certification process, monitoring fitness and propriety of Senior Managers and Certified Staff and ensuring timely regulatory applications. Our must-haves: Have prior experience completing compliance operational duties. Have relevant compliance experience in the insurance industry, with an understanding of FCA, PRA, Lloyd's, and other international regulators. Have strong writing skills and a good grasp of technology to support and automate processes. Have passed or be prepared to complete insurance compliance qualifications relevant to the role. Ongoing development is actively encouraged. Possess the initiative to work independently and have the confidence to take responsibility for decisions made, but always to be willing to seek help and guidance where necessary. Exhibit a proactive approach to improving processes and consistently seek opportunities to enhance Markel's compliance framework. Analytical thinking - investigates and comprehends trends, opportunities, and risks that could impact the business. Who we are: Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you? A great starting salary plus annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that! Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
Human Resources - Benefits Specialist - EMEA Location London Business Area Human Resources Ref # Description & Requirements The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen. What's the role? People are Bloomberg's most critical asset and nowhere is this better reflected than when it comes to our benefits. At Bloomberg, we strive to provide our employees with fundamental tools to support their personal and family needs, so they can drive business success. To do this we are always looking at new and innovative ways to deliver benefits to our employees. We have an exciting opportunity to be part of the EMEA Benefits team, which supports over 6,000 employees in over 44 countries across the region. Based in London, you will drive the benefits agenda and support benefit programs in the EMEA region including Retirement, Health & Welfare programs/projects and Wellness initiatives. You will be responsible for managing benefits vendors along with handling case escalations, internal plan communications and working with our Procurement partners on contract reviews/renewals and invoice reconciliations. In addition, you will drive analysis for benefit plan design reviews and work with our internal HR stakeholders, Benefits Operations and Payroll teams on policy queries. Building relationships is key to collaboration here at Bloomberg, and as part of the broader Global Benefits team, you will have the opportunity work closely with colleagues across the Americas and APAC on global projects and initiatives that could impact over 20,000 employees in over 73 countries. Your excellent communication skills will set you up for success in this fast-paced environment! We'll trust you to: •Drive plan design improvements and changes by conducting financial and employee impact reviews, as well as external market benchmarking •Ensure we are meeting our statutory obligations and that our benefit programs are compliant with local laws and regulations •Regularly review our programs to ensure operational and administrative processes are effective; identify and implement process improvements •Monitor, analyze and research utilization reports and trends for our plans, and proactively suggest improvements based on feedback, claims trends and market practice •Act as point of contact for complex employee benefits questions, exercising sound judgement to provide solutions •Manage implementation of new plans, programs, policies and plan designs •Cultivate and manage relationships with external consultants, vendors and providers and ensure service standards are adhered to •Build and maintain a good working knowledge of benefits legislation, industry standards and methodologies, incorporating standards into processes and procedures •Manage the communication of existing and new programs as well as all benefits compliance related updates, in partnership with our Internal Communications team •Maintain accurate benefits information on our internal HR portal You'll need to have: •At least 7 years of Benefits administration and advisory experience, including time in a corporate benefits setting, ideally for a minimum of 2-3 years •Familiarity with Benefits programs and local regulations in the UK and other EMEA locations e.g., France, Germany, Italy, Netherlands and the UAE •Bachelor's Degree or equivalent experience •Experience in innovative benefits plan design and implementation, including excellent project management skills •Demonstrated ability to adapt to new challenges and adjust the course, in light of changes to statutory regulations and requirements •Ability to communicate effectively, with a keen eye for detail and aptitude to follow through including making and communicating difficult decisions •Ability to work independently, prioritize and manage multiple tasks with a sense of urgency with minimal supervision •Excellent analytical skills, and attention to detail with the ability to review data, detect and correct errors, and take responsibility for data quality •A customer service focus with a responsive and "can-do" open-minded attitude •Good judgement - knowing when to escalate an issue combined with a willingness to be flexible We'd love to see: •Strong Excel and PowerPoint skills •Knowledge of analysis and reporting •Experience working collaboratively Does this sound like you? Apply if you think we're a match. We'll be in touch to let you know next steps.
Jul 17, 2025
Full time
Human Resources - Benefits Specialist - EMEA Location London Business Area Human Resources Ref # Description & Requirements The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen. What's the role? People are Bloomberg's most critical asset and nowhere is this better reflected than when it comes to our benefits. At Bloomberg, we strive to provide our employees with fundamental tools to support their personal and family needs, so they can drive business success. To do this we are always looking at new and innovative ways to deliver benefits to our employees. We have an exciting opportunity to be part of the EMEA Benefits team, which supports over 6,000 employees in over 44 countries across the region. Based in London, you will drive the benefits agenda and support benefit programs in the EMEA region including Retirement, Health & Welfare programs/projects and Wellness initiatives. You will be responsible for managing benefits vendors along with handling case escalations, internal plan communications and working with our Procurement partners on contract reviews/renewals and invoice reconciliations. In addition, you will drive analysis for benefit plan design reviews and work with our internal HR stakeholders, Benefits Operations and Payroll teams on policy queries. Building relationships is key to collaboration here at Bloomberg, and as part of the broader Global Benefits team, you will have the opportunity work closely with colleagues across the Americas and APAC on global projects and initiatives that could impact over 20,000 employees in over 73 countries. Your excellent communication skills will set you up for success in this fast-paced environment! We'll trust you to: •Drive plan design improvements and changes by conducting financial and employee impact reviews, as well as external market benchmarking •Ensure we are meeting our statutory obligations and that our benefit programs are compliant with local laws and regulations •Regularly review our programs to ensure operational and administrative processes are effective; identify and implement process improvements •Monitor, analyze and research utilization reports and trends for our plans, and proactively suggest improvements based on feedback, claims trends and market practice •Act as point of contact for complex employee benefits questions, exercising sound judgement to provide solutions •Manage implementation of new plans, programs, policies and plan designs •Cultivate and manage relationships with external consultants, vendors and providers and ensure service standards are adhered to •Build and maintain a good working knowledge of benefits legislation, industry standards and methodologies, incorporating standards into processes and procedures •Manage the communication of existing and new programs as well as all benefits compliance related updates, in partnership with our Internal Communications team •Maintain accurate benefits information on our internal HR portal You'll need to have: •At least 7 years of Benefits administration and advisory experience, including time in a corporate benefits setting, ideally for a minimum of 2-3 years •Familiarity with Benefits programs and local regulations in the UK and other EMEA locations e.g., France, Germany, Italy, Netherlands and the UAE •Bachelor's Degree or equivalent experience •Experience in innovative benefits plan design and implementation, including excellent project management skills •Demonstrated ability to adapt to new challenges and adjust the course, in light of changes to statutory regulations and requirements •Ability to communicate effectively, with a keen eye for detail and aptitude to follow through including making and communicating difficult decisions •Ability to work independently, prioritize and manage multiple tasks with a sense of urgency with minimal supervision •Excellent analytical skills, and attention to detail with the ability to review data, detect and correct errors, and take responsibility for data quality •A customer service focus with a responsive and "can-do" open-minded attitude •Good judgement - knowing when to escalate an issue combined with a willingness to be flexible We'd love to see: •Strong Excel and PowerPoint skills •Knowledge of analysis and reporting •Experience working collaboratively Does this sound like you? Apply if you think we're a match. We'll be in touch to let you know next steps.
HR Business Partner (Tech) Department: People Employment Type: Permanent - Full Time Location: London Reporting To: Jim Morris Compensation: £50,000 - £75,000 / year Description London, office-first Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. We're hiring a Senior HR Business Partner to work closely with our Tech Domain: Engineering, Product, Data and Product Design. Your mission is to make these teams purr. You'll build strong relationships with managers and team members alike, acting as a trusted advisor and coach. You'll partner with leaders to drive high performance, shape team culture, and create an environment where people can do their best work. If you're passionate about HR fundamentals, love building systems that scale, and thrive in fast-moving, growth-stage companies, this role is for you. The People Team We believe the People team should be one of the most trusted, connected, and impactful parts of the business. We operate a Business Partnering model, supporting our leaders and teams closely. Our CPO sits on the Exec Team, giving us real influence over culture and business outcomes. You'll join a collaborative, low-ego team that includes: A Lead HRBP in London (your line manager) A UK-remote Senior Payroll & Benefits Specialist managing, international payroll, compliance and HR governance. A Budapest-based People Lead driving local HR delivery. A soon-to-be-hired People Experience Specialist enhancing engagement, onboarding and internal comms. We're building practical, exciting frameworks that enhance the employee experience, without unnecessary complexity. We're honest, calm under pressure, and act with empathy and commercial savvy. What You'll Do What We're Looking For You'll thrive in this role if you: Know your HR fundamentals inside-out: employment law, documentation, confidentiality. Are well-versed in performance management, and can support managers in cultivating high-performing teams Have experience supporting technical or product teams in a high-growth, fast-paced environment. Stay calm in a storm. People bring us all sorts; and you're a steady, trusted voice. Know how to build relationships and influence others, even when the message is tough. Have strong project management skills -you're methodical, organised, and finish what you start. Have a bias for action. You don't wait for permission to make things better. Know when to fly solo and when to bring in others. Make pragmatic choices. You know what will add value and what's just busywork. Balance empathy with outcomes. You aim to do what's right for both people and the business. Communicate clearly, in writing, in person, and in your use of data. Bonus points if you love storytelling, and if you're passionate about Freetrade's mission to become the default place to invest. The Tools We Use We use a thoughtful mix of tools to stay efficient, collaborative, and data-driven: BambooHR: Our central HRIS for employee records, time off, and data reporting. Slack: For company and team communication, as well as quick cross-functional collaboration. G-Suite: We work extensively in Google Sheets (reporting, tracking), Docs (comms and guides), and Slides (presentations). Jira: For ticketing workflows DocuSign: For contracts and signed documentation Confluence: Our Company-wide wiki tool. Benefits This is a rare chance to join a People team with: Exec-level support for your work. Budget and autonomy to build something impactful. A business that's growing and transforming, with all the opportunity that brings. A team that genuinely wants to do good work, and have fun doing it. Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Here's what's on offer in 2025: Office first culture - we have beautiful office spaces in central London and Budapest where four days a week you collaborate with colleagues in person, one of our core behaviours is that we're a team that works better together. Values - at Freetrade we live and breathe our values: Honesty , Focus and Grit . Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Following the completion of our acquisition by IG Group, you can expect our benefits package to further improve as we align with the broader offerings available across the group. Interview Process We keep things simple and transparent. Our process typically includes: Initial interview - A chat with one of our Talent Specialists. Hiring Manager interview - A deep dive into your skills and experience. Task Presentation - Show us how you think and solve problems. Executive interview - A conversation with our stakeholders, where we also assess cultural fit. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. We're very open about what we're working on, and the best places to learn more are our buzzing community forum and our blog. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
Jul 17, 2025
Full time
HR Business Partner (Tech) Department: People Employment Type: Permanent - Full Time Location: London Reporting To: Jim Morris Compensation: £50,000 - £75,000 / year Description London, office-first Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. We're hiring a Senior HR Business Partner to work closely with our Tech Domain: Engineering, Product, Data and Product Design. Your mission is to make these teams purr. You'll build strong relationships with managers and team members alike, acting as a trusted advisor and coach. You'll partner with leaders to drive high performance, shape team culture, and create an environment where people can do their best work. If you're passionate about HR fundamentals, love building systems that scale, and thrive in fast-moving, growth-stage companies, this role is for you. The People Team We believe the People team should be one of the most trusted, connected, and impactful parts of the business. We operate a Business Partnering model, supporting our leaders and teams closely. Our CPO sits on the Exec Team, giving us real influence over culture and business outcomes. You'll join a collaborative, low-ego team that includes: A Lead HRBP in London (your line manager) A UK-remote Senior Payroll & Benefits Specialist managing, international payroll, compliance and HR governance. A Budapest-based People Lead driving local HR delivery. A soon-to-be-hired People Experience Specialist enhancing engagement, onboarding and internal comms. We're building practical, exciting frameworks that enhance the employee experience, without unnecessary complexity. We're honest, calm under pressure, and act with empathy and commercial savvy. What You'll Do What We're Looking For You'll thrive in this role if you: Know your HR fundamentals inside-out: employment law, documentation, confidentiality. Are well-versed in performance management, and can support managers in cultivating high-performing teams Have experience supporting technical or product teams in a high-growth, fast-paced environment. Stay calm in a storm. People bring us all sorts; and you're a steady, trusted voice. Know how to build relationships and influence others, even when the message is tough. Have strong project management skills -you're methodical, organised, and finish what you start. Have a bias for action. You don't wait for permission to make things better. Know when to fly solo and when to bring in others. Make pragmatic choices. You know what will add value and what's just busywork. Balance empathy with outcomes. You aim to do what's right for both people and the business. Communicate clearly, in writing, in person, and in your use of data. Bonus points if you love storytelling, and if you're passionate about Freetrade's mission to become the default place to invest. The Tools We Use We use a thoughtful mix of tools to stay efficient, collaborative, and data-driven: BambooHR: Our central HRIS for employee records, time off, and data reporting. Slack: For company and team communication, as well as quick cross-functional collaboration. G-Suite: We work extensively in Google Sheets (reporting, tracking), Docs (comms and guides), and Slides (presentations). Jira: For ticketing workflows DocuSign: For contracts and signed documentation Confluence: Our Company-wide wiki tool. Benefits This is a rare chance to join a People team with: Exec-level support for your work. Budget and autonomy to build something impactful. A business that's growing and transforming, with all the opportunity that brings. A team that genuinely wants to do good work, and have fun doing it. Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Here's what's on offer in 2025: Office first culture - we have beautiful office spaces in central London and Budapest where four days a week you collaborate with colleagues in person, one of our core behaviours is that we're a team that works better together. Values - at Freetrade we live and breathe our values: Honesty , Focus and Grit . Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Following the completion of our acquisition by IG Group, you can expect our benefits package to further improve as we align with the broader offerings available across the group. Interview Process We keep things simple and transparent. Our process typically includes: Initial interview - A chat with one of our Talent Specialists. Hiring Manager interview - A deep dive into your skills and experience. Task Presentation - Show us how you think and solve problems. Executive interview - A conversation with our stakeholders, where we also assess cultural fit. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. We're very open about what we're working on, and the best places to learn more are our buzzing community forum and our blog. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
