Our local authority client based in Liverpool are urgently seeking an experienced Finance Manager. 554.86 a day Umbrella Hybrid working - 2 days a week on site Job Purpose To contribute to the achievement of corporate objectives and those of the Portfolio To ensure the provision of appropriate financial advice to Directors and Service Managers To facilitate the overall improvement in the management and performance of the financial administration of the City Council, with regard to the financial and operational management of services Main Areas of Responsibility: The Finance Manager will: Be responsible to the Group Finance Manager for assisting in the management of the finance team, with specific responsibility for the allocation of work, monitoring of workloads, performance and attendance in order to ensure the effective and efficient delivery of financial management and support to all service areas Work closely with business unit and service managers to ensure the operational efficiency and effectiveness of the service and effective implementation of procedures and instructions Assist in the annual preparation of the revenue and capital budgets for the services within the Portfolio and to ensure that the corporate financial system is updated and maintained to reflect approved decisions Assist in the annual closure of accounts process ensuring compliance with all current statutory and professional accounting codes and financial reporting requirements. Including the preparation of complete, up to date, and accurate final accounts working papers, provision of appropriate evidence to auditors in support of accounting entries and actions taken Complete all financial returns and grant claims with supporting working papers promptly, accurately and completely within deadlines set by funding bodies and for audit Essential Requirements Capital accounting experience within a local authority Strong team management and business partnering skills Change management skills Intermediate+ MS Excel skills CCAB/CIMA qualification or AAT with experience Please apply with your updated CV ensuring that any gaps in employment are explained. At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.
Jul 02, 2025
Contractor
Our local authority client based in Liverpool are urgently seeking an experienced Finance Manager. 554.86 a day Umbrella Hybrid working - 2 days a week on site Job Purpose To contribute to the achievement of corporate objectives and those of the Portfolio To ensure the provision of appropriate financial advice to Directors and Service Managers To facilitate the overall improvement in the management and performance of the financial administration of the City Council, with regard to the financial and operational management of services Main Areas of Responsibility: The Finance Manager will: Be responsible to the Group Finance Manager for assisting in the management of the finance team, with specific responsibility for the allocation of work, monitoring of workloads, performance and attendance in order to ensure the effective and efficient delivery of financial management and support to all service areas Work closely with business unit and service managers to ensure the operational efficiency and effectiveness of the service and effective implementation of procedures and instructions Assist in the annual preparation of the revenue and capital budgets for the services within the Portfolio and to ensure that the corporate financial system is updated and maintained to reflect approved decisions Assist in the annual closure of accounts process ensuring compliance with all current statutory and professional accounting codes and financial reporting requirements. Including the preparation of complete, up to date, and accurate final accounts working papers, provision of appropriate evidence to auditors in support of accounting entries and actions taken Complete all financial returns and grant claims with supporting working papers promptly, accurately and completely within deadlines set by funding bodies and for audit Essential Requirements Capital accounting experience within a local authority Strong team management and business partnering skills Change management skills Intermediate+ MS Excel skills CCAB/CIMA qualification or AAT with experience Please apply with your updated CV ensuring that any gaps in employment are explained. At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.
Job Title : Disrepair Surveyor Department : Repairs and Maintenance Surveyor Location : Site and Office Based (No Hybrid Working) Employer: Bristol City Council (BCC) Reports to: Senior Surveyor / Team Leader Salary: £34.59 p/h Contract Type: 3 month rolling contract- 37 hours a week Job Purpose To manage and resolve legal disrepair claims (Housing Condition Claims) in partnership with BCC Legal Services, ensuring all cases are thoroughly investigated and completed efficiently. The Disrepair Surveyor will inspect properties, diagnose defects, oversee remedial works, and ensure high-quality service delivery in compliance with legal, financial, and customer expectations. Key Responsibilities Disrepair Case Management Investigate and manage housing condition claims from initial complaint through to resolution. Minimise litigation risk by ensuring compliance with housing legislation and legal protocols. Liaise with Legal Services to provide detailed technical reports and updates. Inspections and Diagnosis Carry out detailed inspections of properties, buildings, and land to assess condition and identify disrepair. Diagnose building defects and specify appropriate remedial actions. Prepare technical documents including reports, schedules of rates, and specifications. Project and Contract Management Project manage all aspects of disrepair claims from inception to completion. Develop and maintain work programmes, project reports, and legal case files. Fulfil the roles of Project Manager, Supervisor, and Contract Administrator as needed. Coordination of Repairs and Contractors Oversee repair works delivered by internal trade teams and external contractors. Monitor the quality, timeliness, and cost-effectiveness of all work carried out. Ensure all work is compliant with health and safety regulations and council standards. Customer Communication and Satisfaction Maintain regular communication with tenants regarding the status and progress of works. Provide clear, written updates and final reports on case outcomes. Ensure high levels of tenant satisfaction and respond promptly to queries or concerns. Procurement and Administration Specify, measure, and order necessary materials and equipment. Raise and manage work orders and tenders through BCC's IT systems. Maintain accurate records of inspections, communications, and completed works. Person Specification Essential Skills and Experience Proven experience in surveying, disrepair case management, or building maintenance. Strong technical knowledge of housing construction, repairs, and maintenance. Experience managing contractors and overseeing project delivery. Understanding of housing legislation, disrepair protocol, and health and safety regulations. Excellent communication and report-writing skills. Desirable Qualifications Degree or HNC/HND in Building Surveying, Construction, or related field. Membership of a professional body (e.g. RICS, CIOB) is desirable but not essential. Full UK Driving Licence and access to a vehicle. Working Conditions Office and site-based with regular travel to residential properties across the borough. No remote or hybrid working is available for this role. If you would be interested in applying for this role- please send me your updated Cv to (url removed) or call me on (phone number removed)
Jul 02, 2025
Contractor
Job Title : Disrepair Surveyor Department : Repairs and Maintenance Surveyor Location : Site and Office Based (No Hybrid Working) Employer: Bristol City Council (BCC) Reports to: Senior Surveyor / Team Leader Salary: £34.59 p/h Contract Type: 3 month rolling contract- 37 hours a week Job Purpose To manage and resolve legal disrepair claims (Housing Condition Claims) in partnership with BCC Legal Services, ensuring all cases are thoroughly investigated and completed efficiently. The Disrepair Surveyor will inspect properties, diagnose defects, oversee remedial works, and ensure high-quality service delivery in compliance with legal, financial, and customer expectations. Key Responsibilities Disrepair Case Management Investigate and manage housing condition claims from initial complaint through to resolution. Minimise litigation risk by ensuring compliance with housing legislation and legal protocols. Liaise with Legal Services to provide detailed technical reports and updates. Inspections and Diagnosis Carry out detailed inspections of properties, buildings, and land to assess condition and identify disrepair. Diagnose building defects and specify appropriate remedial actions. Prepare technical documents including reports, schedules of rates, and specifications. Project and Contract Management Project manage all aspects of disrepair claims from inception to completion. Develop and maintain work programmes, project reports, and legal case files. Fulfil the roles of Project Manager, Supervisor, and Contract Administrator as needed. Coordination of Repairs and Contractors Oversee repair works delivered by internal trade teams and external contractors. Monitor the quality, timeliness, and cost-effectiveness of all work carried out. Ensure all work is compliant with health and safety regulations and council standards. Customer Communication and Satisfaction Maintain regular communication with tenants regarding the status and progress of works. Provide clear, written updates and final reports on case outcomes. Ensure high levels of tenant satisfaction and respond promptly to queries or concerns. Procurement and Administration Specify, measure, and order necessary materials and equipment. Raise and manage work orders and tenders through BCC's IT systems. Maintain accurate records of inspections, communications, and completed works. Person Specification Essential Skills and Experience Proven experience in surveying, disrepair case management, or building maintenance. Strong technical knowledge of housing construction, repairs, and maintenance. Experience managing contractors and overseeing project delivery. Understanding of housing legislation, disrepair protocol, and health and safety regulations. Excellent communication and report-writing skills. Desirable Qualifications Degree or HNC/HND in Building Surveying, Construction, or related field. Membership of a professional body (e.g. RICS, CIOB) is desirable but not essential. Full UK Driving Licence and access to a vehicle. Working Conditions Office and site-based with regular travel to residential properties across the borough. No remote or hybrid working is available for this role. If you would be interested in applying for this role- please send me your updated Cv to (url removed) or call me on (phone number removed)
American International Group
Manchester, Lancashire
Delegated Authority Claims Manager page is loaded Delegated Authority Claims Manager Apply locations Manchester Croydon Time type Full time Posted on Posted 7 Days Ago Job requisition id JR At AIG, we are reimagining the way we help customers to manage risk. Join us as a Delegated Authority Claims Manager to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims! Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. About the role Reporting into the UK Head of Casualty claims, the role will be a key member of the management team and provide support to all claims Lines of Business (LoB). The role will primarily be responsible for oversight and management of claims TPAs with delegated authority. This is a technical role supporting oversight of TPAs post the 'on-boarding' process, to monitor the cost and outcomes of claims and identify opportunities for improvement or remediation. The role will work in close collaboration with the UK Head of Claims Operations, the Claims TPA Governance Manager, and their respective governance and operations teams. How you will create an impact Management of the oversight of TPA with delegated claims authority, their performance, claims outcomes, and adherence to contractual requirements Analytical focus and detail orientation to perform regular trend analysis of the claims MI to measure and benchmark TPA performance and claims outcomes Support in the early detection of high-value claims likely to breach the delegated authority, monitoring aggregates and adequacy of loss funds (including lapsed and 'run-off' accounts) Manage remediation of exceptions and work closely with key stakeholders as appropriate Full oversight of claims bordereau processing activity performed by the global payment & processing teams, including oversight of the BDX and financial reconciliation processes to ensure alignment between the claims bordereau, applicable loss fund, reserves, and claim payments Provide key monthly claims metric reporting Ensure adherence to regulatory requirements including, but not limited to, Consumer Duty, Operational Resilience, and Business Continuity, working closely with key stakeholders Understand the TPA onboarding process, due diligence, and contractual requirements; support onboarding when needed What you'll need to succeed Strong technical and operational skills gained in an insurer or legal background Expertise in Casualty EL/GL claims, Motor, and knowledge of one or more commercial Lines of Business (LoBs) is advantageous Excellent communication skills with the ability to influence stakeholders across all levels, including senior management Superior knowledge of Microsoft Excel & Power BI Strong financial acumen and ability to handle large and complex data issues Ready to take the next step in your career? We'd love to hear from you! At AIG, we value in-person collaboration, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters Our Total Rewards Program offers benefits focused on your health, wellbeing, financial security, and professional development, supporting you and your family. Reimagining insurance to make a bigger difference to the world AIG is a global leader in insurance solutions, committed to innovation and supporting communities. We invest in our people through continuous learning and a culture that celebrates diversity. Welcome to a culture of inclusion We are dedicated to creating a respectful and inclusive environment through learning, cultural activities, and Employee Resource Groups (ERGs). We are an equal opportunity employer and provide accommodations for applicants with disabilities. Please contact for assistance. Functional Area: CL - Claims We enable our clients' growth and support our colleagues, fostering excellence and community involvement through programs like Volunteer Time Off and Matching Grants.
Jul 01, 2025
Full time
Delegated Authority Claims Manager page is loaded Delegated Authority Claims Manager Apply locations Manchester Croydon Time type Full time Posted on Posted 7 Days Ago Job requisition id JR At AIG, we are reimagining the way we help customers to manage risk. Join us as a Delegated Authority Claims Manager to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims! Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. About the role Reporting into the UK Head of Casualty claims, the role will be a key member of the management team and provide support to all claims Lines of Business (LoB). The role will primarily be responsible for oversight and management of claims TPAs with delegated authority. This is a technical role supporting oversight of TPAs post the 'on-boarding' process, to monitor the cost and outcomes of claims and identify opportunities for improvement or remediation. The role will work in close collaboration with the UK Head of Claims Operations, the Claims TPA Governance Manager, and their respective governance and operations teams. How you will create an impact Management of the oversight of TPA with delegated claims authority, their performance, claims outcomes, and adherence to contractual requirements Analytical focus and detail orientation to perform regular trend analysis of the claims MI to measure and benchmark TPA performance and claims outcomes Support in the early detection of high-value claims likely to breach the delegated authority, monitoring aggregates and adequacy of loss funds (including lapsed and 'run-off' accounts) Manage remediation of exceptions and work closely with key stakeholders as appropriate Full oversight of claims bordereau processing activity performed by the global payment & processing teams, including oversight of the BDX and financial reconciliation processes to ensure alignment between the claims bordereau, applicable loss fund, reserves, and claim payments Provide key monthly claims metric reporting Ensure adherence to regulatory requirements including, but not limited to, Consumer Duty, Operational Resilience, and Business Continuity, working closely with key stakeholders Understand the TPA onboarding process, due diligence, and contractual requirements; support onboarding when needed What you'll need to succeed Strong technical and operational skills gained in an insurer or legal background Expertise in Casualty EL/GL claims, Motor, and knowledge of one or more commercial Lines of Business (LoBs) is advantageous Excellent communication skills with the ability to influence stakeholders across all levels, including senior management Superior knowledge of Microsoft Excel & Power BI Strong financial acumen and ability to handle large and complex data issues Ready to take the next step in your career? We'd love to hear from you! At AIG, we value in-person collaboration, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters Our Total Rewards Program offers benefits focused on your health, wellbeing, financial security, and professional development, supporting you and your family. Reimagining insurance to make a bigger difference to the world AIG is a global leader in insurance solutions, committed to innovation and supporting communities. We invest in our people through continuous learning and a culture that celebrates diversity. Welcome to a culture of inclusion We are dedicated to creating a respectful and inclusive environment through learning, cultural activities, and Employee Resource Groups (ERGs). We are an equal opportunity employer and provide accommodations for applicants with disabilities. Please contact for assistance. Functional Area: CL - Claims We enable our clients' growth and support our colleagues, fostering excellence and community involvement through programs like Volunteer Time Off and Matching Grants.
We are looking for an experienced and enthusiastic Boathouse Operations Manager to join our Leisure team at Barn Elms Boathouse, at Enable! About Us: Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people's lives and strengthen our local community. At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive: 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas Life Insurance Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work) A variety of social and wellbeing activities each month Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc) Free Gym Membership Free breakfasts/snacks Reports to: Area Manager Based: Barn Elms Boathouse Salary: £34,272 per annum Contract: Permanent, Full Time Role Overview: The Leisure Team are passionate about benefitting the local community through sports and leisure activities. We are experts in our service and pride ourselves on our customer experience and inclusivity through affordable or complementary programmes reaching those that need it the most. The leisure team want to enrich all lives within Wandsworth leading on the needs of the community, delivering programmes that reach out to local places and people, removing barriers and increasing access to activity. Main Duties/Responsibilities: Responsible for customer relations, dealing promptly and effectively with enquiries. To supervise and assist customers in using the facilities in an appropriate and safe manner, ensuring compliance with regulations and conditions of hire as stated in the site's Operational Procedures at all times. To provide line management to staff including 1:1s, appraisals, work plans, performance monitoring, and preparing and authorising pay claims. To act as a Club Welfare Officer, dealing with any major safeguarding issues and authorising DBS applications through the British Rowing system. To assist with the recruitment, training, and performance management of permanent and casual staff across the site. To ensure accurate attendance records are maintained, collate usage data and assist in providing other management information records. Work alongside leisure management to develop and implement a commercial growth strategy for the boathouse with a focus on increasing revenue and maximising usage. Maintain user agreements across the site for hire of storage areas and regular usage of the facility. Explore areas for development. Demonstrate a flexible approach to the facility and a willingness to explore new areas of income generation with the introduction of new activities and the expansion of existing activities. To oversee the booking and administrative responsibilities of the boathouse, leading on all associated processes and ensuring deadlines are met. Ensure all Health and Safety and Safeguarding duties are carried out in accordance with the procedures in place at the site including reporting any incidents, accidents, hazards, repair requests or near misses as per Site's Health and Safety procedures. Ensure that the facility is cleaned and maintained to a high standard. Responsible for ensuring that all administrative and financial procedures for the site is carried out in accordance with Enable and Audit Service guidelines. Complete managerial tasks including but not limited to weekly banking, team meetings, staff inductions and dealing with complaints. Monitor and evaluate the effectiveness of the site's work, produce performance indications as necessary and makes recommendations as to any required changes. Assist with NOPs, EAPs, SIMP, Risk Assessments, water checks and quarterly monitoring. Perform any other duties as thought necessary to improve or develop the facility consistent with the experience and grade of the post holder and the needs of the service. General Duties and Responsibilities. Work with your line manager to identify your own support needs and undertake continual personal and professional development. To comply with Enable's Codes of practice and conduct, including policies and procedures concerning data protection, health and safety and safeguarding. To be committed to the promotion of equality, diversity and inclusion for others, both colleagues and clients. To create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected. Report any instances of inappropriate behaviour or discrimination. Ensure data is kept securely in line with data protection law and Enable LC's procedures. To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. Always follow safeguarding procedures and ensure that your line manager is kept fully informed of any safeguarding concerns. Skills and Experience: Minimum 2 years experience in facilities management, building maintenance, or similar operational role Ability to perform basic maintenance tasks and coordinate specialist repairs Knowledge of boat maintenance, repair techniques, and storage requirements Experience with equipment procurement, budgeting, and lifecycle management Demonstrated leadership experience managing staff, volunteers, or operational teams Strong organizational skills with ability to prioritize multiple tasks and emergencies Proven track record in budget management and cost control Excellent problem-solving abilities under pressure Knowledge of workplace health and safety legislation and implementation Desirable Qualifications Personal experience in rowing or other water sports Knowledge of regatta operations and event management at boathouse facilities Familiarity with British Rowing safety guidelines and club requirements Powerboat Level 2 certification or equivalent water safety qualification Additional safety certifications (e.g., IOSH, NEBOSH) Basic financial management and procurement experience Personal Qualities Strong practical mindset with hands-on approach to problem-solving Excellent communication skills for liaising with members, contractors, and officials Reliable and trustworthy with ability to work independently Flexible approach to working hours including weekends and emergency call-outs Commitment to maintaining high standards of facility presentation and safety Valid driving license for transportation of equipment and materials Working Conditions Position requires flexibility for early morning, evening, and weekend work On-call availability for emergency situations and security issues Physical work environment including exposure to weather and water conditions Responsibility for lone working and key holder duties This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. If this role not quite right, however you are still interested in working at Enable then we encourage you to get in touch today on Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
Jun 29, 2025
Full time
We are looking for an experienced and enthusiastic Boathouse Operations Manager to join our Leisure team at Barn Elms Boathouse, at Enable! About Us: Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people's lives and strengthen our local community. At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive: 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas Life Insurance Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work) A variety of social and wellbeing activities each month Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc) Free Gym Membership Free breakfasts/snacks Reports to: Area Manager Based: Barn Elms Boathouse Salary: £34,272 per annum Contract: Permanent, Full Time Role Overview: The Leisure Team are passionate about benefitting the local community through sports and leisure activities. We are experts in our service and pride ourselves on our customer experience and inclusivity through affordable or complementary programmes reaching those that need it the most. The leisure team want to enrich all lives within Wandsworth leading on the needs of the community, delivering programmes that reach out to local places and people, removing barriers and increasing access to activity. Main Duties/Responsibilities: Responsible for customer relations, dealing promptly and effectively with enquiries. To supervise and assist customers in using the facilities in an appropriate and safe manner, ensuring compliance with regulations and conditions of hire as stated in the site's Operational Procedures at all times. To provide line management to staff including 1:1s, appraisals, work plans, performance monitoring, and preparing and authorising pay claims. To act as a Club Welfare Officer, dealing with any major safeguarding issues and authorising DBS applications through the British Rowing system. To assist with the recruitment, training, and performance management of permanent and casual staff across the site. To ensure accurate attendance records are maintained, collate usage data and assist in providing other management information records. Work alongside leisure management to develop and implement a commercial growth strategy for the boathouse with a focus on increasing revenue and maximising usage. Maintain user agreements across the site for hire of storage areas and regular usage of the facility. Explore areas for development. Demonstrate a flexible approach to the facility and a willingness to explore new areas of income generation with the introduction of new activities and the expansion of existing activities. To oversee the booking and administrative responsibilities of the boathouse, leading on all associated processes and ensuring deadlines are met. Ensure all Health and Safety and Safeguarding duties are carried out in accordance with the procedures in place at the site including reporting any incidents, accidents, hazards, repair requests or near misses as per Site's Health and Safety procedures. Ensure that the facility is cleaned and maintained to a high standard. Responsible for ensuring that all administrative and financial procedures for the site is carried out in accordance with Enable and Audit Service guidelines. Complete managerial tasks including but not limited to weekly banking, team meetings, staff inductions and dealing with complaints. Monitor and evaluate the effectiveness of the site's work, produce performance indications as necessary and makes recommendations as to any required changes. Assist with NOPs, EAPs, SIMP, Risk Assessments, water checks and quarterly monitoring. Perform any other duties as thought necessary to improve or develop the facility consistent with the experience and grade of the post holder and the needs of the service. General Duties and Responsibilities. Work with your line manager to identify your own support needs and undertake continual personal and professional development. To comply with Enable's Codes of practice and conduct, including policies and procedures concerning data protection, health and safety and safeguarding. To be committed to the promotion of equality, diversity and inclusion for others, both colleagues and clients. To create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected. Report any instances of inappropriate behaviour or discrimination. Ensure data is kept securely in line with data protection law and Enable LC's procedures. To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. Always follow safeguarding procedures and ensure that your line manager is kept fully informed of any safeguarding concerns. Skills and Experience: Minimum 2 years experience in facilities management, building maintenance, or similar operational role Ability to perform basic maintenance tasks and coordinate specialist repairs Knowledge of boat maintenance, repair techniques, and storage requirements Experience with equipment procurement, budgeting, and lifecycle management Demonstrated leadership experience managing staff, volunteers, or operational teams Strong organizational skills with ability to prioritize multiple tasks and emergencies Proven track record in budget management and cost control Excellent problem-solving abilities under pressure Knowledge of workplace health and safety legislation and implementation Desirable Qualifications Personal experience in rowing or other water sports Knowledge of regatta operations and event management at boathouse facilities Familiarity with British Rowing safety guidelines and club requirements Powerboat Level 2 certification or equivalent water safety qualification Additional safety certifications (e.g., IOSH, NEBOSH) Basic financial management and procurement experience Personal Qualities Strong practical mindset with hands-on approach to problem-solving Excellent communication skills for liaising with members, contractors, and officials Reliable and trustworthy with ability to work independently Flexible approach to working hours including weekends and emergency call-outs Commitment to maintaining high standards of facility presentation and safety Valid driving license for transportation of equipment and materials Working Conditions Position requires flexibility for early morning, evening, and weekend work On-call availability for emergency situations and security issues Physical work environment including exposure to weather and water conditions Responsibility for lone working and key holder duties This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. If this role not quite right, however you are still interested in working at Enable then we encourage you to get in touch today on Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
Quick Registration: First Name , Last Name , e-mail , Phone , Sector, Location Our client is a Global Financial Broking firm in London. Client Onboarding KYC Associate. 5 days a week in Administration Assistant - Financial Services Our client is a Financial Market making company in Our client is a Wealth and Asset Management firm in Date: 25 Oct 2023 Sector: IT Type: Permanent Location: London Salary: £40,000 - 50,000 per annum Email: Ref: BT451 Technology Research and Development Trainee Tax Consultant. Salary up to £50,000 We are seeking a candidate with a strong degree in a technology-related subject and experience in software development, system support, or systems development. Tax training will be provided for the successful candidate. The main role involves working with the firm's technology clients to prepare R&D claims. The role is supervised by the R&D Tax Manager, ensuring efficient and accurate handling of all R&D claim issues. Duties include: Preparing and completing technology and software R&D tax claims, liaising with clients' tax advisors to submit amended tax computations, and communicating with HM Revenue & Customs for efficient processing. Attending technical discussions with tech and IT clients and preparing draft claim documentation for review by HM Revenue & Customs. Having an interest in software and technology, with knowledge of key IT systems. Assisting with reviewing R&D claims as part of tax due diligence assessments. Identifying opportunities for R&D tax services with new and existing clients. Handling basic client queries regarding R&D claims and the claim process. Assisting in preparing budgets for R&D tax claim work, monitoring performance against budgets, and analyzing project time with the manager. Ensuring all deadlines are met in collaboration with the R&D Manager. Responding promptly to queries from partners, managers, and clients. Producing clear, accurate reports and computations for submission to HM Revenue & Customs and clients. Maintaining comprehensive working papers related to claim preparation, following risk and review procedures. The company offers a friendly, progressive, and team-oriented environment with opportunities for career growth, including studying for professional exams.
Jun 29, 2025
Full time
Quick Registration: First Name , Last Name , e-mail , Phone , Sector, Location Our client is a Global Financial Broking firm in London. Client Onboarding KYC Associate. 5 days a week in Administration Assistant - Financial Services Our client is a Financial Market making company in Our client is a Wealth and Asset Management firm in Date: 25 Oct 2023 Sector: IT Type: Permanent Location: London Salary: £40,000 - 50,000 per annum Email: Ref: BT451 Technology Research and Development Trainee Tax Consultant. Salary up to £50,000 We are seeking a candidate with a strong degree in a technology-related subject and experience in software development, system support, or systems development. Tax training will be provided for the successful candidate. The main role involves working with the firm's technology clients to prepare R&D claims. The role is supervised by the R&D Tax Manager, ensuring efficient and accurate handling of all R&D claim issues. Duties include: Preparing and completing technology and software R&D tax claims, liaising with clients' tax advisors to submit amended tax computations, and communicating with HM Revenue & Customs for efficient processing. Attending technical discussions with tech and IT clients and preparing draft claim documentation for review by HM Revenue & Customs. Having an interest in software and technology, with knowledge of key IT systems. Assisting with reviewing R&D claims as part of tax due diligence assessments. Identifying opportunities for R&D tax services with new and existing clients. Handling basic client queries regarding R&D claims and the claim process. Assisting in preparing budgets for R&D tax claim work, monitoring performance against budgets, and analyzing project time with the manager. Ensuring all deadlines are met in collaboration with the R&D Manager. Responding promptly to queries from partners, managers, and clients. Producing clear, accurate reports and computations for submission to HM Revenue & Customs and clients. Maintaining comprehensive working papers related to claim preparation, following risk and review procedures. The company offers a friendly, progressive, and team-oriented environment with opportunities for career growth, including studying for professional exams.
Press Tab to Move to Skip to Content Link Location: London Other locations: Primary Location Only Date: 31 May 2025 Requisition ID: Our UK Insurance Technology practice empowers some of the biggest Insurance clients to solve their most complex business problems and transform their organisations through embedding the latest technology in their organisation. You'll have the amazing opportunity to collaborate alongside a vibrant, experienced team of Analysts, Developers, UX Designers and Architects in the Insurance business. We want you to learn how to deliver compelling technology-based builds and solution implementations from the team. Alongside your career development with us, you will gain exposure to some of the biggest and best Insurance companies in the world and find out why our clients value our insights and experience. The opportunity As part of the EY Insurance Technology practice, you will have the opportunity to work across a portfolio of engagements that will challenge you in areas such as Insurance Core Technology implementations, applying Blockchain technology to insurance, Mobile & Portals and Cloud Capabilities. Our EMEIA focus means that our team has a footprint that spans several geographies in Europe and continued investment in our practice has grown the team 30% year-on-year. You would be working as part of an engagement team whose remit is to effect business transformation. We arelooking for enthusiastic individuals with an Agile mindset, business problem solving skills, industry knowledge of Insurance and/or Management and Technology Consulting practices to supplement our strong capabilities and fuel our continued growth. Location(s): London, Edinburgh, Birmingham Your key responsibilities Managing and leading project teams as part of larger projects; Leading Scrum teams / workstreams as part of large technology programme agile delivery in a cross countries model; Managing end-to-end project delivery through effective project management, within agreed financial and time constraints; Ensuring high level of client satisfaction through high quality delivery and performance; Demonstrating knowledge and experience in one or more market areas and technical skills (i.e. Policy, Billing and Claims in General Insurance or Life Insurance); Building long term trusted advisor relationships with our clients; Identifying and pursuing new business opportunities by aiding proposals and pre-sales teams; Assisting in developing EY solutions and supporting tools and methods; Supporting EY practice and people development activities (e.g. recruitment, training), and liaising with service line teams, account and functional specialists. Skills and attributes for success Solution architecture; Large scale programme delivery (e.g. agile and waterfall) Technology package implementation (i.e. Guidewire, Fadata, Duckcreek, etc.) IT Strategy: Leading and developing a team Ability to engage with stakeholders and manage cross functional projects Ability to manage multiple stakeholder communities with varying levels of experience Intellectual strength / flexibility to rapidly understand complex problems and rationalise these into a workable solution which can then be delivered Experience of developing propositions that are current and relevant to our clients Ability to develop and deliver high quality output against stated project objectives and meet tight deadlines High level of drive, commitment to achieving solutions, and ability to work under pressure Team player and leader who openly supports, encourages and shares knowledge with colleagues To qualify for the role you must have Target Operating Model; Process Automation, BPM and Digital Platforms, e.g. Pega, Mobile, Portals; Experience in Insurance gained through a top tier consultancy, a specialist financial services consultancy and/or a top tier insurer Experience of working on large technology implementations from a business or technical perspective with knowledge of requirements gathering and process definition; Track record of successful delivery on large technology implementations, from business requirements gathering through go-live. Ideally, you'll also have Good appreciation of current market trends and how these are likely to impact key industry players Technical grounding and proven experience developing technical requirements and specifications, including knowledge of software engineering methodologies, reporting tools, modelling and testing What we look for Strong interest and commitment to developing and delivering leading edge solutions We look for individuals who show the potential to develop strong client relationships. Ability to demonstrate intellectual strength / flexibility to rapidly understand complex problems and rationalise these into a workable solution which can then be delivered Team players who openly support, encourage and share knowledge with colleagues What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you About EY As a global provider of assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. Who we are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Jun 28, 2025
Full time
Press Tab to Move to Skip to Content Link Location: London Other locations: Primary Location Only Date: 31 May 2025 Requisition ID: Our UK Insurance Technology practice empowers some of the biggest Insurance clients to solve their most complex business problems and transform their organisations through embedding the latest technology in their organisation. You'll have the amazing opportunity to collaborate alongside a vibrant, experienced team of Analysts, Developers, UX Designers and Architects in the Insurance business. We want you to learn how to deliver compelling technology-based builds and solution implementations from the team. Alongside your career development with us, you will gain exposure to some of the biggest and best Insurance companies in the world and find out why our clients value our insights and experience. The opportunity As part of the EY Insurance Technology practice, you will have the opportunity to work across a portfolio of engagements that will challenge you in areas such as Insurance Core Technology implementations, applying Blockchain technology to insurance, Mobile & Portals and Cloud Capabilities. Our EMEIA focus means that our team has a footprint that spans several geographies in Europe and continued investment in our practice has grown the team 30% year-on-year. You would be working as part of an engagement team whose remit is to effect business transformation. We arelooking for enthusiastic individuals with an Agile mindset, business problem solving skills, industry knowledge of Insurance and/or Management and Technology Consulting practices to supplement our strong capabilities and fuel our continued growth. Location(s): London, Edinburgh, Birmingham Your key responsibilities Managing and leading project teams as part of larger projects; Leading Scrum teams / workstreams as part of large technology programme agile delivery in a cross countries model; Managing end-to-end project delivery through effective project management, within agreed financial and time constraints; Ensuring high level of client satisfaction through high quality delivery and performance; Demonstrating knowledge and experience in one or more market areas and technical skills (i.e. Policy, Billing and Claims in General Insurance or Life Insurance); Building long term trusted advisor relationships with our clients; Identifying and pursuing new business opportunities by aiding proposals and pre-sales teams; Assisting in developing EY solutions and supporting tools and methods; Supporting EY practice and people development activities (e.g. recruitment, training), and liaising with service line teams, account and functional specialists. Skills and attributes for success Solution architecture; Large scale programme delivery (e.g. agile and waterfall) Technology package implementation (i.e. Guidewire, Fadata, Duckcreek, etc.) IT Strategy: Leading and developing a team Ability to engage with stakeholders and manage cross functional projects Ability to manage multiple stakeholder communities with varying levels of experience Intellectual strength / flexibility to rapidly understand complex problems and rationalise these into a workable solution which can then be delivered Experience of developing propositions that are current and relevant to our clients Ability to develop and deliver high quality output against stated project objectives and meet tight deadlines High level of drive, commitment to achieving solutions, and ability to work under pressure Team player and leader who openly supports, encourages and shares knowledge with colleagues To qualify for the role you must have Target Operating Model; Process Automation, BPM and Digital Platforms, e.g. Pega, Mobile, Portals; Experience in Insurance gained through a top tier consultancy, a specialist financial services consultancy and/or a top tier insurer Experience of working on large technology implementations from a business or technical perspective with knowledge of requirements gathering and process definition; Track record of successful delivery on large technology implementations, from business requirements gathering through go-live. Ideally, you'll also have Good appreciation of current market trends and how these are likely to impact key industry players Technical grounding and proven experience developing technical requirements and specifications, including knowledge of software engineering methodologies, reporting tools, modelling and testing What we look for Strong interest and commitment to developing and delivering leading edge solutions We look for individuals who show the potential to develop strong client relationships. Ability to demonstrate intellectual strength / flexibility to rapidly understand complex problems and rationalise these into a workable solution which can then be delivered Team players who openly support, encourage and share knowledge with colleagues What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you About EY As a global provider of assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. Who we are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Are you keen to work somewhere that's stimulating and friendly and plenty of freedom to make a real impact? This could be the place for you! We are looking for a Complaints Manager to join us at INSHUR! We're based in sunny Brighton ️ (sea , chips , and seagulls ️ included), and our company embraces a hybrid working model, allowing you to thrive in both collaborative office settings and the comfort of your own home . You'll have the opportunity to work remotely while also connecting with your colleagues at our Brighton office once a week as needed, fostering a dynamic and supportive environment. Supported by (and reporting to) the Head of Compliance, you'll be joining a friendly legal and compliance team who believe that a strong culture of compliance goes beyond adhering to rules and regulations and must be integrated with everything we do. How we conduct ourselves is as critical to Inshur's success as making the best products available to our customers. We value high performance and care deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride. What you'll do As a Complaints Manager, you will oversee processes and systems to ensure the efficient and effective resolution of customer complaints, addressing concerns promptly and maintaining compliance with regulatory standards. You will also champion the delivery of a first-class customer experience by guiding internal teams to ensure operations support an exceptional customer journey. This role focuses on complaints operations, ensuring compliance, and driving improvements to reduce complaints. You will collaborate across all levels of the organisation, providing expert handling, guidance, and oversight to ensure the fair treatment of customers, including: Complaints Operations & Policy Build and execute a clear complaints strategy aligned with growth goals. Support complaints and disputes using industry best practices. Investigate complaints, ensuring dispute resolution (DISP)/regulatory compliance and expert resolution for complex cases. Identify root causes to recommend actionable improvements and reduce complaints. Perform risk-based Quality Assurance and oversee training to maintain complaint-handling competence. Ensure FCA reporting requirements are met with accurate and timely submissions. Customer Experience Advocate for customer-centric improvements to enhance outcomes. Provide insights into customer needs, mapping journeys to identify key improvement areas. Support initiatives to boost satisfaction metrics like NPS and CSAT. General Responsibilities Continuously review and refine processes to drive efficiency and improve complaints oversight. Embed a culture of accountability and learning to mitigate recurring issues. Report on complaints trends and recommend improvements to leadership. Coach and develop stakeholders, ensuring alignment with complaint-handling standards. Contribute insights to projects and initiatives to support good customer outcomes. The position provides challenging and rewarding opportunities to support a variety of business partners and to be involved in various aspects of the business. We'd love to hear from you if you have these essentials to thrive in the role; Relevant experience: Proven ability to work independently in a complaints role within an FCA-regulated business, building processess and workflows that hande personal or commercial lines insurance products such as Motor, Breakdown, Medical, or Business insurance. Deep working knowledge: of all insurance-related areas and claims operations. Detailed understanding: of Dispute Resolution (DISP) and other regulatory rules e.g. Data Protection/Vulnerable customers and experience of working closely with external regulators, ideally including the Financial Ombudsman Service. Collaborative: Excellent communication skills, with the ability to empathetically and professionally deal with customers who have had a reason to complain Support performence: coaching customer service and claims teams to improve performance against KPIs. these additional skills that could set you apart Experience of corporate risk and compliance requirements: in a business scenario with particular reference to insurance start-ups and or digital verticals or Knowledge of and interest in the insurtech environment A continual learner: you want to know all there is about the industry, customers, other teams, and marketing best practices Succinct and engaging: able to translate technical concepts into easy-to-understand language, or the ability to identify and recommend solutions to improve processes and operational practice. Adapts: well to constant change and is able to see the bigger picture, yet understand the details. You'll love it here if you: Thrive navigating ambiguity and finding clarity in uncertain situations. Take pride in being accountable and owning your responsibilities. Enjoy in a fast-paced environment where change happens quickly. Are solutions-focused and driven to overcome challenges. Embrace resilience and adapt to setbacks with a positive attitude. Are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding. You may not enjoy working here if: Prefer a more structured, slow-moving environment. Feel most comfortable when tasks and processes are clearly defined from the start. Struggle with handling multiple challenges at once or adapting to frequent changes. Tend to stick strictly to your defined role and avoid contributing outside of your responsibilities. What to expect from the process: Screen & Intro: 30-minute video call with the Talent Team to discuss the role and your experience. First Interview: 60-minute video call with the Head of Compliance & one other relevant senior employees to delve into the role, including technical questions and an opportunity for you to ask questions. Case Study: A brief take-home task followed by a 45-60 minute in-person interview with the Head of Compliance, Director of Insurance UK, and People Partner to review the case study and assess team fit. What we offer Our budget for this role is flexible and we will take into account any previous experience and location of work when agreeing on the final offer. We offer all our employees stock options and we will pay into your pension monthly. We've also built a benefits package that invests in our people's long-term personal and professional growth and wellbeing. Here's a sample of what this includes: 30 days of holiday annually, plus bank holidays Private healthcare for you and your family, including pre-existing conditions Life insurance at 3x your salary 13 weeks parental leave at full pay for new parents Workplace nursery scheme with Gogeta, allowing you to pay fees pre-tax Ride to work scheme Workplace pension scheme to help you save for retirement Flexible working hours to suit your lifestyle £500 annual personal training allowance plus regular learning opportunities on a variety of topics £40 monthly wellbeing allowance to keep you healthy 24/7 Employee Assistance Program, covering you and immediate family members-offering crisis support, counselling, legal advice, menopause CBT, and more Office massages to keep those shoulders relaxed It goes without saying that we provide everyone with a laptop, monitor and top of the range kit. About Us INSHUR is on a mission to be the leader in insurance solutions for the on-demand economy, making coverage fair and accessible for drivers. Cutting edge technology & deep insurance know-how underpins our revolutionary offering for on-demand drivers, keeping premiums affordable and delivering results for partners. With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber and Amazon, we've been helping drivers stay on the road since 2016 through our data, technology and in-house insurance expertise. Backed by some of the most forward thinking VC's including Viola Growth , JVP , Munich Re , Viola Fintech , MTech Capital , Antler , and MS&AD , we have secured over $70 million in funding as well as the acquisition of US MGA & Broker American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future. As a global team of around 250 people based across the US, UK, and the Netherlands, we value: Generosity, inclusivity, open-mindedness, and diversity Delivering great results and learning in the open Freedom to make long-term, high-impact decisions The wellbeing of our teammates and the people around us And Enjoying the ride! Equal opportunities At INSHUR, we believe that having a diverse team where everyone can bring their authentic selves to work is key to our success. We're passionate about creating equal opportunities and making the tech industry a better place for all and we don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin . click apply for full job details
Jun 28, 2025
Full time
Are you keen to work somewhere that's stimulating and friendly and plenty of freedom to make a real impact? This could be the place for you! We are looking for a Complaints Manager to join us at INSHUR! We're based in sunny Brighton ️ (sea , chips , and seagulls ️ included), and our company embraces a hybrid working model, allowing you to thrive in both collaborative office settings and the comfort of your own home . You'll have the opportunity to work remotely while also connecting with your colleagues at our Brighton office once a week as needed, fostering a dynamic and supportive environment. Supported by (and reporting to) the Head of Compliance, you'll be joining a friendly legal and compliance team who believe that a strong culture of compliance goes beyond adhering to rules and regulations and must be integrated with everything we do. How we conduct ourselves is as critical to Inshur's success as making the best products available to our customers. We value high performance and care deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride. What you'll do As a Complaints Manager, you will oversee processes and systems to ensure the efficient and effective resolution of customer complaints, addressing concerns promptly and maintaining compliance with regulatory standards. You will also champion the delivery of a first-class customer experience by guiding internal teams to ensure operations support an exceptional customer journey. This role focuses on complaints operations, ensuring compliance, and driving improvements to reduce complaints. You will collaborate across all levels of the organisation, providing expert handling, guidance, and oversight to ensure the fair treatment of customers, including: Complaints Operations & Policy Build and execute a clear complaints strategy aligned with growth goals. Support complaints and disputes using industry best practices. Investigate complaints, ensuring dispute resolution (DISP)/regulatory compliance and expert resolution for complex cases. Identify root causes to recommend actionable improvements and reduce complaints. Perform risk-based Quality Assurance and oversee training to maintain complaint-handling competence. Ensure FCA reporting requirements are met with accurate and timely submissions. Customer Experience Advocate for customer-centric improvements to enhance outcomes. Provide insights into customer needs, mapping journeys to identify key improvement areas. Support initiatives to boost satisfaction metrics like NPS and CSAT. General Responsibilities Continuously review and refine processes to drive efficiency and improve complaints oversight. Embed a culture of accountability and learning to mitigate recurring issues. Report on complaints trends and recommend improvements to leadership. Coach and develop stakeholders, ensuring alignment with complaint-handling standards. Contribute insights to projects and initiatives to support good customer outcomes. The position provides challenging and rewarding opportunities to support a variety of business partners and to be involved in various aspects of the business. We'd love to hear from you if you have these essentials to thrive in the role; Relevant experience: Proven ability to work independently in a complaints role within an FCA-regulated business, building processess and workflows that hande personal or commercial lines insurance products such as Motor, Breakdown, Medical, or Business insurance. Deep working knowledge: of all insurance-related areas and claims operations. Detailed understanding: of Dispute Resolution (DISP) and other regulatory rules e.g. Data Protection/Vulnerable customers and experience of working closely with external regulators, ideally including the Financial Ombudsman Service. Collaborative: Excellent communication skills, with the ability to empathetically and professionally deal with customers who have had a reason to complain Support performence: coaching customer service and claims teams to improve performance against KPIs. these additional skills that could set you apart Experience of corporate risk and compliance requirements: in a business scenario with particular reference to insurance start-ups and or digital verticals or Knowledge of and interest in the insurtech environment A continual learner: you want to know all there is about the industry, customers, other teams, and marketing best practices Succinct and engaging: able to translate technical concepts into easy-to-understand language, or the ability to identify and recommend solutions to improve processes and operational practice. Adapts: well to constant change and is able to see the bigger picture, yet understand the details. You'll love it here if you: Thrive navigating ambiguity and finding clarity in uncertain situations. Take pride in being accountable and owning your responsibilities. Enjoy in a fast-paced environment where change happens quickly. Are solutions-focused and driven to overcome challenges. Embrace resilience and adapt to setbacks with a positive attitude. Are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding. You may not enjoy working here if: Prefer a more structured, slow-moving environment. Feel most comfortable when tasks and processes are clearly defined from the start. Struggle with handling multiple challenges at once or adapting to frequent changes. Tend to stick strictly to your defined role and avoid contributing outside of your responsibilities. What to expect from the process: Screen & Intro: 30-minute video call with the Talent Team to discuss the role and your experience. First Interview: 60-minute video call with the Head of Compliance & one other relevant senior employees to delve into the role, including technical questions and an opportunity for you to ask questions. Case Study: A brief take-home task followed by a 45-60 minute in-person interview with the Head of Compliance, Director of Insurance UK, and People Partner to review the case study and assess team fit. What we offer Our budget for this role is flexible and we will take into account any previous experience and location of work when agreeing on the final offer. We offer all our employees stock options and we will pay into your pension monthly. We've also built a benefits package that invests in our people's long-term personal and professional growth and wellbeing. Here's a sample of what this includes: 30 days of holiday annually, plus bank holidays Private healthcare for you and your family, including pre-existing conditions Life insurance at 3x your salary 13 weeks parental leave at full pay for new parents Workplace nursery scheme with Gogeta, allowing you to pay fees pre-tax Ride to work scheme Workplace pension scheme to help you save for retirement Flexible working hours to suit your lifestyle £500 annual personal training allowance plus regular learning opportunities on a variety of topics £40 monthly wellbeing allowance to keep you healthy 24/7 Employee Assistance Program, covering you and immediate family members-offering crisis support, counselling, legal advice, menopause CBT, and more Office massages to keep those shoulders relaxed It goes without saying that we provide everyone with a laptop, monitor and top of the range kit. About Us INSHUR is on a mission to be the leader in insurance solutions for the on-demand economy, making coverage fair and accessible for drivers. Cutting edge technology & deep insurance know-how underpins our revolutionary offering for on-demand drivers, keeping premiums affordable and delivering results for partners. With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber and Amazon, we've been helping drivers stay on the road since 2016 through our data, technology and in-house insurance expertise. Backed by some of the most forward thinking VC's including Viola Growth , JVP , Munich Re , Viola Fintech , MTech Capital , Antler , and MS&AD , we have secured over $70 million in funding as well as the acquisition of US MGA & Broker American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future. As a global team of around 250 people based across the US, UK, and the Netherlands, we value: Generosity, inclusivity, open-mindedness, and diversity Delivering great results and learning in the open Freedom to make long-term, high-impact decisions The wellbeing of our teammates and the people around us And Enjoying the ride! Equal opportunities At INSHUR, we believe that having a diverse team where everyone can bring their authentic selves to work is key to our success. We're passionate about creating equal opportunities and making the tech industry a better place for all and we don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin . click apply for full job details
Credit Controller (12-Month Fixed-Term Contract) An opportunity has arisen within our Credit Control department for a Credit Controller on a 12-month fixed-term contract . This role plays a key part in maintaining an efficient credit process and fostering strong relationships with both new and existing customers. The position supports the company's core business objectives, including financial performance, customer service, teamwork, and leadership. Key Responsibilities: Open and assess new customer accounts, ensuring accuracy and completeness in their management. Manage a diverse ledger with effective cash collection strategies. Prepare internal reports, including debtor days, query analysis, and cash flow updates. Calculate and review bad debt provisions. Work to reduce overdue debtor balances. Support sales decision-making, including deferred payment plans, advance payments, and credit line facilities. Act as a key contact for managers and senior leadership regarding credit account management and queries. Establish, review, and amend credit lines both internally and with customers. Communicate directly with customers through various channels, recognising when face-to-face meetings are necessary to strengthen relationships. Lead the collection process for overdue payments, including small claims or legal action where appropriate. Represent the company professionally when engaging with customers. What We're Looking For: Proven experience in credit control. Strong IT skills, particularly in Microsoft Excel. Ability to work effectively with customers in a high-pressure environment. Excellent organisational and prioritisation skills. What We Offer: The opportunity to work with a well-established company in the industry. A secure and progressive work environment. Competitive salary and benefits package. Training and personal development opportunities. If this opportunity interests you, we look forward to receiving your application About Us We are a well-established company operating across the UK and Ireland, specialising in sales and servicing within our sector.
Jun 26, 2025
Contractor
Credit Controller (12-Month Fixed-Term Contract) An opportunity has arisen within our Credit Control department for a Credit Controller on a 12-month fixed-term contract . This role plays a key part in maintaining an efficient credit process and fostering strong relationships with both new and existing customers. The position supports the company's core business objectives, including financial performance, customer service, teamwork, and leadership. Key Responsibilities: Open and assess new customer accounts, ensuring accuracy and completeness in their management. Manage a diverse ledger with effective cash collection strategies. Prepare internal reports, including debtor days, query analysis, and cash flow updates. Calculate and review bad debt provisions. Work to reduce overdue debtor balances. Support sales decision-making, including deferred payment plans, advance payments, and credit line facilities. Act as a key contact for managers and senior leadership regarding credit account management and queries. Establish, review, and amend credit lines both internally and with customers. Communicate directly with customers through various channels, recognising when face-to-face meetings are necessary to strengthen relationships. Lead the collection process for overdue payments, including small claims or legal action where appropriate. Represent the company professionally when engaging with customers. What We're Looking For: Proven experience in credit control. Strong IT skills, particularly in Microsoft Excel. Ability to work effectively with customers in a high-pressure environment. Excellent organisational and prioritisation skills. What We Offer: The opportunity to work with a well-established company in the industry. A secure and progressive work environment. Competitive salary and benefits package. Training and personal development opportunities. If this opportunity interests you, we look forward to receiving your application About Us We are a well-established company operating across the UK and Ireland, specialising in sales and servicing within our sector.
At Munich Re Specialty - Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptablestrategy, superior products and industry leaders working in a supportive environment to achieve this. At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals. Senior Compliance Analyst We are looking for a Senior Compliance Analyst to join our teams in London on a full time basis. As a member of the MRSG Compliance Department, you will assist in making appropriate arrangements for compliance activities throughout the organisation to meet Solvency II, FCA, PRA, Lloyd's and other applicable regulatory standards. You will support the Compliance Managers in providing Complianceoversight, support and challenge to MRSG entities, and other key third parties, working with subject matter experts within the Risk & Compliance function as appropriate. Responsibilities The Senior Compliance Analyst will be required to effectively partner with all levels of the organisation to provide compliance advice and business solutions in a variety of areas. Support the Advisory Compliance Manager in ensuring effective second line oversight of any activities within MRSG. Conducting horizon scanning of regulatory changes and communicating to the business in both written and verbal formats You help the Compliance Manager to build training programmescontributing to the completion of regulatory returns to Lloyd's, FCA and PRA Help to identify, and mitigate exposure to regulatory risk, this will include notifying and reporting and evaluating their impact on partners. Work collaboratively with the Compliance Manager, the business, Legal Risk and Compliance team members to ensure the best outcomes to resolve issues are implemented. Assisting in drafting, implementing and reviewing of frameworks, policies and procedures. Actively promote a compliance culture internally and externally when interacting with third parties/stakeholders Ongoing support to the first line of defence and key third parties regarding compliance obligations Supporting the wider team in running the compliance strategy To assist with the delivery of Compliance and business led projects and other ad hoc requirements as and when needed to assist the Compliance team. Work closely with key functions, such as Delegated Authorities, Underwriting, Claims and Complaints teams to ensure ongoing compliance. Provide advice to provide regulatory advice in response to queries or information provision on compliance advisory matters including, licensing and financial promotions Assist in preparing MI and reports to Senior Managers where necessary Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders. Keep up to date with regulatory changes pertinent to the business and enforced by the FCA or other regulatory bodies Ensure communications are adequately and timely distributed to the relevant areas/members of the business Responsible for the recording the return deadline and submission completion and supporting relevant reporting to the ExCo and Board on any matters arising. Support the Sanctions and Financial Crime as required Understand all appropriate lines of escalation and the responsibilities of the Product Conduct Risk Strategy Group (PCRSG), Underwriting & Claims Sub Committee (UCSC), ExCo and Board for Conduct Risk. To carry out compliance monitoring reviews as required. Knowledge and Skills Strong knowledge and experience of UK regulatory rules and the Lloyd's market A good understanding of the current regulatory environment Strong communication skills at all levels Ability to identify regulatory and compliance requirements, provide practical context and support their implementation Solution orientated mentality, with reputation for acting with integrity and ethical decision-making Self-starter and highly organised Proactive, personable approach with the ability to build relationships to implement change If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for! Diversity, Equity & Inclusion At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. Learning and innovating today, striving for sustainable societies and business tomorrow. At Munich Re Specialty - Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues. Learn more about sustainability at Munich Re - choose your impact! 25 days Annual Leave + Bank Holidays 10% Non-contributory Pension Eligibility for an Annual Bonus Private Medical + Dental Insurance Critical illness insurance + Life Assurance + Permanent Health Insurance Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility) Electric Vehicle Salary Sacrifice Scheme Study & continuing Professional Development Support
Jun 24, 2025
Full time
At Munich Re Specialty - Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptablestrategy, superior products and industry leaders working in a supportive environment to achieve this. At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals. Senior Compliance Analyst We are looking for a Senior Compliance Analyst to join our teams in London on a full time basis. As a member of the MRSG Compliance Department, you will assist in making appropriate arrangements for compliance activities throughout the organisation to meet Solvency II, FCA, PRA, Lloyd's and other applicable regulatory standards. You will support the Compliance Managers in providing Complianceoversight, support and challenge to MRSG entities, and other key third parties, working with subject matter experts within the Risk & Compliance function as appropriate. Responsibilities The Senior Compliance Analyst will be required to effectively partner with all levels of the organisation to provide compliance advice and business solutions in a variety of areas. Support the Advisory Compliance Manager in ensuring effective second line oversight of any activities within MRSG. Conducting horizon scanning of regulatory changes and communicating to the business in both written and verbal formats You help the Compliance Manager to build training programmescontributing to the completion of regulatory returns to Lloyd's, FCA and PRA Help to identify, and mitigate exposure to regulatory risk, this will include notifying and reporting and evaluating their impact on partners. Work collaboratively with the Compliance Manager, the business, Legal Risk and Compliance team members to ensure the best outcomes to resolve issues are implemented. Assisting in drafting, implementing and reviewing of frameworks, policies and procedures. Actively promote a compliance culture internally and externally when interacting with third parties/stakeholders Ongoing support to the first line of defence and key third parties regarding compliance obligations Supporting the wider team in running the compliance strategy To assist with the delivery of Compliance and business led projects and other ad hoc requirements as and when needed to assist the Compliance team. Work closely with key functions, such as Delegated Authorities, Underwriting, Claims and Complaints teams to ensure ongoing compliance. Provide advice to provide regulatory advice in response to queries or information provision on compliance advisory matters including, licensing and financial promotions Assist in preparing MI and reports to Senior Managers where necessary Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders. Keep up to date with regulatory changes pertinent to the business and enforced by the FCA or other regulatory bodies Ensure communications are adequately and timely distributed to the relevant areas/members of the business Responsible for the recording the return deadline and submission completion and supporting relevant reporting to the ExCo and Board on any matters arising. Support the Sanctions and Financial Crime as required Understand all appropriate lines of escalation and the responsibilities of the Product Conduct Risk Strategy Group (PCRSG), Underwriting & Claims Sub Committee (UCSC), ExCo and Board for Conduct Risk. To carry out compliance monitoring reviews as required. Knowledge and Skills Strong knowledge and experience of UK regulatory rules and the Lloyd's market A good understanding of the current regulatory environment Strong communication skills at all levels Ability to identify regulatory and compliance requirements, provide practical context and support their implementation Solution orientated mentality, with reputation for acting with integrity and ethical decision-making Self-starter and highly organised Proactive, personable approach with the ability to build relationships to implement change If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for! Diversity, Equity & Inclusion At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. Learning and innovating today, striving for sustainable societies and business tomorrow. At Munich Re Specialty - Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues. Learn more about sustainability at Munich Re - choose your impact! 25 days Annual Leave + Bank Holidays 10% Non-contributory Pension Eligibility for an Annual Bonus Private Medical + Dental Insurance Critical illness insurance + Life Assurance + Permanent Health Insurance Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility) Electric Vehicle Salary Sacrifice Scheme Study & continuing Professional Development Support
The UK Employee Relations team are responsible for supporting the firm across a broad spectrum of ER activities including complex case management, organisational change, people policy development and CSI. The Employee Relations Partner has accountability for advising, supporting, and executing organisational change and complex transformation programmes and advising on and supporting complex case management.You would work closely with other ER and HR colleagues, reporting to an Employee Relations Lead in the UK. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, we lead the way , serve with integrity , take care of each other , fosterinclusion , and collaborate for measurable impact . These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Your role is primarily responsible for the delivery of best-in-class complex case management, organisational change, and people policy development.You would contribute to the ongoing ER transformation agenda, evolution of the ER service and embrace continuous service improvement. You would support the business in achieving risk-based, commercially focused employee relations solutions and proactive interventions. High level role scope Work collaboratively with ER colleagues, service line HR colleagues and the business in delivering a best-in-class, risk-based, commercially focused ER service. Support the business in resolution of complex ER cases Operational execution of organisational change programmes from an ER perspective (including redundancy, restructure, TUPE / M&A activity, changes to T&Cs), acting as a trusted and knowledgeable SME Support policy research, development, management, communication, and compliance Operating within a service delivery model, meeting deadlines, and successfully working to defined SLAs / KPIs Embed and maintain a culture of trusted ER expertise to enable the Firm to meet its strategic objectives, aligned to our purpose and values. Detailed role scope Managing a diverse portfolio of work across the full ER spectrum at any one time, with competing deadlines and priorities Owning and driving the effective and timely resolution of complex ER cases, acting as a credible, trusted and commercially astute SME Planning and managing the operational execution of organisational change programmes including redundancy, restructure, TUPE in and out, changes to T&Cs Managing workload via the appropriate use of the Service Now platform and other technologies as required. Utilising and interpreting data to identify trends and make recommendations on proactive ER interventions Upskilling People Leaders/HR in Employee Relations processes including training delivery when required Working in an agile way, effectively managing conflicting and changing priorities Provide a positive contribution to ER transformation activity and continuous service improvement, demonstrating a 'can-do' approach Work collaboratively with colleagues, and in a way which is aligned to our purpose and values Build strong, effective and credible relationships with stakeholders Delivery of ad-hoc ER project work as required. Connect to your skills and professional experience Demonstrable experience of managing the full spectrum of ER-related disciplines Strong complex case management skills and experience including managing ACAS early conciliation and employment tribunal claims Ability to demonstrate experience of leading and managing small and large-scale organisational change - including but not limited to redundancy, restructure, TUPE, M&A, changes to T&Cs, site closures, settlement agreements, individual and collective consultation Comprehensive understanding of UK employment legislation Demonstrable experience of balancing risk with commercial imperatives in the management of all employee relations activities Confident in training delivery and presenting information to stakeholder groups A strong service delivery mindset and experience of delivering against SLAs and KPIs Ability to operate in a fast-paced challenging environment Credible communicator with strong influencing and stakeholder management skills Experience of the use of technology and case management solutions Experience of a continuous improvement approach to work, making constructive suggestions and recommendations Data led approach with effective analytical skills Connect to your business - Enabling Functions Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us. Human Resources At Deloitte, Human Resources is transforming. We are already an award-winning HR team but we're not resting there. We want to make an impact that matters for our people, our clients and for society. To achieve this, we're firmly embedding HR into the business, advising and innovating along with our business leaders. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Deloitte's a large, complex and fast-paced organisation but it's open to new ideas. Everyone is encouraged to show initiative and challenge the norm." -Lisa, Enabling Functions Our hybrid working policy You'll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Jun 22, 2025
Full time
The UK Employee Relations team are responsible for supporting the firm across a broad spectrum of ER activities including complex case management, organisational change, people policy development and CSI. The Employee Relations Partner has accountability for advising, supporting, and executing organisational change and complex transformation programmes and advising on and supporting complex case management.You would work closely with other ER and HR colleagues, reporting to an Employee Relations Lead in the UK. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, we lead the way , serve with integrity , take care of each other , fosterinclusion , and collaborate for measurable impact . These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Your role is primarily responsible for the delivery of best-in-class complex case management, organisational change, and people policy development.You would contribute to the ongoing ER transformation agenda, evolution of the ER service and embrace continuous service improvement. You would support the business in achieving risk-based, commercially focused employee relations solutions and proactive interventions. High level role scope Work collaboratively with ER colleagues, service line HR colleagues and the business in delivering a best-in-class, risk-based, commercially focused ER service. Support the business in resolution of complex ER cases Operational execution of organisational change programmes from an ER perspective (including redundancy, restructure, TUPE / M&A activity, changes to T&Cs), acting as a trusted and knowledgeable SME Support policy research, development, management, communication, and compliance Operating within a service delivery model, meeting deadlines, and successfully working to defined SLAs / KPIs Embed and maintain a culture of trusted ER expertise to enable the Firm to meet its strategic objectives, aligned to our purpose and values. Detailed role scope Managing a diverse portfolio of work across the full ER spectrum at any one time, with competing deadlines and priorities Owning and driving the effective and timely resolution of complex ER cases, acting as a credible, trusted and commercially astute SME Planning and managing the operational execution of organisational change programmes including redundancy, restructure, TUPE in and out, changes to T&Cs Managing workload via the appropriate use of the Service Now platform and other technologies as required. Utilising and interpreting data to identify trends and make recommendations on proactive ER interventions Upskilling People Leaders/HR in Employee Relations processes including training delivery when required Working in an agile way, effectively managing conflicting and changing priorities Provide a positive contribution to ER transformation activity and continuous service improvement, demonstrating a 'can-do' approach Work collaboratively with colleagues, and in a way which is aligned to our purpose and values Build strong, effective and credible relationships with stakeholders Delivery of ad-hoc ER project work as required. Connect to your skills and professional experience Demonstrable experience of managing the full spectrum of ER-related disciplines Strong complex case management skills and experience including managing ACAS early conciliation and employment tribunal claims Ability to demonstrate experience of leading and managing small and large-scale organisational change - including but not limited to redundancy, restructure, TUPE, M&A, changes to T&Cs, site closures, settlement agreements, individual and collective consultation Comprehensive understanding of UK employment legislation Demonstrable experience of balancing risk with commercial imperatives in the management of all employee relations activities Confident in training delivery and presenting information to stakeholder groups A strong service delivery mindset and experience of delivering against SLAs and KPIs Ability to operate in a fast-paced challenging environment Credible communicator with strong influencing and stakeholder management skills Experience of the use of technology and case management solutions Experience of a continuous improvement approach to work, making constructive suggestions and recommendations Data led approach with effective analytical skills Connect to your business - Enabling Functions Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us. Human Resources At Deloitte, Human Resources is transforming. We are already an award-winning HR team but we're not resting there. We want to make an impact that matters for our people, our clients and for society. To achieve this, we're firmly embedding HR into the business, advising and innovating along with our business leaders. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Deloitte's a large, complex and fast-paced organisation but it's open to new ideas. Everyone is encouraged to show initiative and challenge the norm." -Lisa, Enabling Functions Our hybrid working policy You'll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Quick Registration: First Name , Last Name , e-mail , Phone , Sector, Location Our client is a Global Financial Broking firm in London. Client Onboarding KYC Associate 5 days a week in London. Administration Assistant - Financial Services Our client is a Financial Market making company in London. Wealth and Asset Management Firm Location: London Date: 24 Oct 2023 Sector: IT Type: Permanent Salary: £40,000 - 50,000 per annum Contact: Ref: BT45 Technology Research and Development Tax Consultant Salary: Up to £50,000 A strong degree in a technology-related subject combined with experience in software development, system support, or systems development is essential for this exciting opportunity within a rapidly expanding division of a well-established business consulting firm. Tax training will be provided for the successful candidate. The main function of the role will be to work with the firm's technology clients in preparing R&D claims. This role will be under the supervision of the R&D Tax Manager, ensuring all R&D claim issues are dealt with efficiently and accurately. Duties include: Prepare and complete technology and software R&D tax claims, liaise with the client's tax advisor to submit amended tax computations, and communicate with HM Revenue & Customs to ensure efficient processing of the R&D claims. Attend technical discussions with a range of tech and IT clients and prepare draft claim documentation for submission to HM Revenue & Customs for review. Possess an interest in software and technology along with knowledge of key IT systems. Assist with reviewing R&D claims as part of tax due diligence assessment. Identify opportunities for R&D tax services with new and existing clients of the firm. Deal with basic client queries regarding the R&D claim and claim preparation process. Assist with preparing budgets for R&D tax claim work, monitor performance against those budgets, and analyze time incurred on projects. Assist the R&D Manager to ensure that all deadlines are met. Respond to queries from partners, managers, and clients promptly. Produce clear and technically accurate reports and computations for submission to HM Revenue & Customs and clients. Maintain clear working papers related to claim preparation, following risk and review processes. The company offers a friendly, progressive, and team-oriented environment with scope for future career growth, including the opportunity to study for professional exams.
Jun 17, 2025
Full time
Quick Registration: First Name , Last Name , e-mail , Phone , Sector, Location Our client is a Global Financial Broking firm in London. Client Onboarding KYC Associate 5 days a week in London. Administration Assistant - Financial Services Our client is a Financial Market making company in London. Wealth and Asset Management Firm Location: London Date: 24 Oct 2023 Sector: IT Type: Permanent Salary: £40,000 - 50,000 per annum Contact: Ref: BT45 Technology Research and Development Tax Consultant Salary: Up to £50,000 A strong degree in a technology-related subject combined with experience in software development, system support, or systems development is essential for this exciting opportunity within a rapidly expanding division of a well-established business consulting firm. Tax training will be provided for the successful candidate. The main function of the role will be to work with the firm's technology clients in preparing R&D claims. This role will be under the supervision of the R&D Tax Manager, ensuring all R&D claim issues are dealt with efficiently and accurately. Duties include: Prepare and complete technology and software R&D tax claims, liaise with the client's tax advisor to submit amended tax computations, and communicate with HM Revenue & Customs to ensure efficient processing of the R&D claims. Attend technical discussions with a range of tech and IT clients and prepare draft claim documentation for submission to HM Revenue & Customs for review. Possess an interest in software and technology along with knowledge of key IT systems. Assist with reviewing R&D claims as part of tax due diligence assessment. Identify opportunities for R&D tax services with new and existing clients of the firm. Deal with basic client queries regarding the R&D claim and claim preparation process. Assist with preparing budgets for R&D tax claim work, monitor performance against those budgets, and analyze time incurred on projects. Assist the R&D Manager to ensure that all deadlines are met. Respond to queries from partners, managers, and clients promptly. Produce clear and technically accurate reports and computations for submission to HM Revenue & Customs and clients. Maintain clear working papers related to claim preparation, following risk and review processes. The company offers a friendly, progressive, and team-oriented environment with scope for future career growth, including the opportunity to study for professional exams.
The firm's Compliance & Risk team, led by the firm's General Counsel Susan Rosser, includes 9 lawyers and 3 paralegals advising on all aspects of legal risk, including financial crime compliance, claims, complaints, insurance, engagement terms, contracts, conflicts, data privacy, SRA STaRS compliance and conduct issues and regulatory engagement. In addition, the New Business Intake team (approximately 30 managers and analysts) sits within the Compliance & Risk function, reporting up to the Director of Compliance. At present, the firm's London head office handles all compliance and risk matters across the firm's global footprint. This role reports to the Head of Corporate Risk & Governance, Lucy Banham, who is responsible for firm governance (including the LLP Members Agreement, intra-group agreements and related documents), ensuring compliance with professional standards (including through policy work, file auditing and training), and contractual work relating to both client engagements and the firm's suppliers. Within Lucy's team there is also a Senior Compliance and Risk Counsel and a paralegal. The Conflicts Team also currently reports to Lucy. Role and Responsibilities • Advising on SRA regulatory requirements • Assisting with regulatory engagement • Advising on regulatory requirements with respect to global mobility of fee-earners • Drafting and updating firm policies on, for example, anti-bribery, hospitality and gifts, and insider dealing • Auditing files for compliance with regulatory requirements • Assisting with COLP internal investigations • Advising on complex conflict matters • Drafting and updating client engagement letters and standard terms of business • Advising on outside counsel guidelines, client bespoke terms and consultancy agreements • Providing legal risk assistance on client pitches, RfPs and Panel applications • Supporting the opening of any new offices • Complying with all relevant legal and regulatory obligations including the Solicitors Regulation Authority (SRA) Standards and Regulations, and Principles. Skills and experience • Qualified lawyer with around 2-4 years' experience ideally within a Risk team in a large City or international law firm • Understanding of SRA STaRS and experience of advising on the same • Solid contract drafting experience • Understanding of conflicts of interest and conflicts resolution Person specification • Be able to work with minimal supervision and using own initiative • Able to work effectively with and build strong relationships with colleagues at all levels across the firm • Able to articulate difficult messages and decisions to the business through effective communication • Excellent written and verbal communication skills • Resilient, flexible in approach and responsive • Able to balance competing priorities effectively • Self-motivated and able to take responsibility for taking matters through to completion or resolution • Experience of working in a large City or international law firm
Jun 17, 2025
Full time
The firm's Compliance & Risk team, led by the firm's General Counsel Susan Rosser, includes 9 lawyers and 3 paralegals advising on all aspects of legal risk, including financial crime compliance, claims, complaints, insurance, engagement terms, contracts, conflicts, data privacy, SRA STaRS compliance and conduct issues and regulatory engagement. In addition, the New Business Intake team (approximately 30 managers and analysts) sits within the Compliance & Risk function, reporting up to the Director of Compliance. At present, the firm's London head office handles all compliance and risk matters across the firm's global footprint. This role reports to the Head of Corporate Risk & Governance, Lucy Banham, who is responsible for firm governance (including the LLP Members Agreement, intra-group agreements and related documents), ensuring compliance with professional standards (including through policy work, file auditing and training), and contractual work relating to both client engagements and the firm's suppliers. Within Lucy's team there is also a Senior Compliance and Risk Counsel and a paralegal. The Conflicts Team also currently reports to Lucy. Role and Responsibilities • Advising on SRA regulatory requirements • Assisting with regulatory engagement • Advising on regulatory requirements with respect to global mobility of fee-earners • Drafting and updating firm policies on, for example, anti-bribery, hospitality and gifts, and insider dealing • Auditing files for compliance with regulatory requirements • Assisting with COLP internal investigations • Advising on complex conflict matters • Drafting and updating client engagement letters and standard terms of business • Advising on outside counsel guidelines, client bespoke terms and consultancy agreements • Providing legal risk assistance on client pitches, RfPs and Panel applications • Supporting the opening of any new offices • Complying with all relevant legal and regulatory obligations including the Solicitors Regulation Authority (SRA) Standards and Regulations, and Principles. Skills and experience • Qualified lawyer with around 2-4 years' experience ideally within a Risk team in a large City or international law firm • Understanding of SRA STaRS and experience of advising on the same • Solid contract drafting experience • Understanding of conflicts of interest and conflicts resolution Person specification • Be able to work with minimal supervision and using own initiative • Able to work effectively with and build strong relationships with colleagues at all levels across the firm • Able to articulate difficult messages and decisions to the business through effective communication • Excellent written and verbal communication skills • Resilient, flexible in approach and responsive • Able to balance competing priorities effectively • Self-motivated and able to take responsibility for taking matters through to completion or resolution • Experience of working in a large City or international law firm
Select how often (in days) to receive an alert: Legal Counsel - Corporate Solutions Credit & Surety Legal Team (80 - 100% working degree) This is a legal counsel role (vice president level) in the Corporate Solutions Credit & Surety legal team. We are a small, global legal team providing dedicated transactional, regulatory and legal support to the Credit & Surety business unit which underwrites insurance in areas such as trade finance, project & infrastructure finance, commodity finance, political risk insurance and surety. About the Role In your role you will focus primarily on the surety side of the business, with typical tasks including: Conducting legal and regulatory review of surety transactions Drafting transaction documents (such as facility agreements, indemnity agreements and bonds) and advising on/negotiating terms. Advising on cross-border enforceability of contracts Advising on licensing and regulatory aspects in relation to international surety transactions Facilitating the closing of transactions and supporting underwriters during implementation, restructuring and unwinding of transactions. Providing legal support for internal group projects and strategic initiatives in relation to surety Foster and maintain positive working relationships with internal and external clients and outside counsel (as needed) Monitoring legal and regulatory trends affecting relevant business areas Conduct internal presentations and trainings on legal topics About the Team This is a full time position in a legal team that provides legal support to the global Credit & Surety insurance business at Swiss Re Corporate Solutions. This is a largely transactional role providing legal support to underwriters, product managers, risk managers, and claims specialists in a highly commercial way. Our client is a global business team, committed to delivering value and innovative solutions in the primary insurance space. In our team, you will be close to decision makers and directly see the results of your work. About You We would like you to have: A law degree with experience with a law firm or international financial institution/insurance company, preferably in one of the following areas of law: s urety bonds/guarantees banking/lending insurance Experience and understanding of regulatory and licensing topics in cross-border scenarios Speak and write in English fluently, other languages are a plus. Enjoy working independently and handling multiple requests and deadlines. Display a "can do" mindset, are dedicated to learning and developing new skills and prepared to go the extra mile Can effectively handle and prioritize multiple requests and deadlines in a fast paced environment Are comfortable working independently alongside a global team situated in different locations Personal Skills: You identify and report legal risks, provide professional advice, expertise and guidance, and apply sound judgement and counsel beyond the dimensions of laws and regulations You are a trusted business partner, who manages relationships and communicates legal and compliance concepts clearly and succinctly You possess excellent drafting, negotiation and influencing skills and can manage legal and compliance related matters You openly share assumptions, beliefs, values and thought process in reaching conclusions and are receptive to constructive challenge, are willing to learn, self-reflective, and collaborative You take responsibility for progress and/or outcomes, apply a measured appetite for risk, and plan ahead to deliver workable solutions About Swiss Re Corporate Solutions Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. About Swiss Re Corporate Solutions Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. 133969
Jun 17, 2025
Full time
Select how often (in days) to receive an alert: Legal Counsel - Corporate Solutions Credit & Surety Legal Team (80 - 100% working degree) This is a legal counsel role (vice president level) in the Corporate Solutions Credit & Surety legal team. We are a small, global legal team providing dedicated transactional, regulatory and legal support to the Credit & Surety business unit which underwrites insurance in areas such as trade finance, project & infrastructure finance, commodity finance, political risk insurance and surety. About the Role In your role you will focus primarily on the surety side of the business, with typical tasks including: Conducting legal and regulatory review of surety transactions Drafting transaction documents (such as facility agreements, indemnity agreements and bonds) and advising on/negotiating terms. Advising on cross-border enforceability of contracts Advising on licensing and regulatory aspects in relation to international surety transactions Facilitating the closing of transactions and supporting underwriters during implementation, restructuring and unwinding of transactions. Providing legal support for internal group projects and strategic initiatives in relation to surety Foster and maintain positive working relationships with internal and external clients and outside counsel (as needed) Monitoring legal and regulatory trends affecting relevant business areas Conduct internal presentations and trainings on legal topics About the Team This is a full time position in a legal team that provides legal support to the global Credit & Surety insurance business at Swiss Re Corporate Solutions. This is a largely transactional role providing legal support to underwriters, product managers, risk managers, and claims specialists in a highly commercial way. Our client is a global business team, committed to delivering value and innovative solutions in the primary insurance space. In our team, you will be close to decision makers and directly see the results of your work. About You We would like you to have: A law degree with experience with a law firm or international financial institution/insurance company, preferably in one of the following areas of law: s urety bonds/guarantees banking/lending insurance Experience and understanding of regulatory and licensing topics in cross-border scenarios Speak and write in English fluently, other languages are a plus. Enjoy working independently and handling multiple requests and deadlines. Display a "can do" mindset, are dedicated to learning and developing new skills and prepared to go the extra mile Can effectively handle and prioritize multiple requests and deadlines in a fast paced environment Are comfortable working independently alongside a global team situated in different locations Personal Skills: You identify and report legal risks, provide professional advice, expertise and guidance, and apply sound judgement and counsel beyond the dimensions of laws and regulations You are a trusted business partner, who manages relationships and communicates legal and compliance concepts clearly and succinctly You possess excellent drafting, negotiation and influencing skills and can manage legal and compliance related matters You openly share assumptions, beliefs, values and thought process in reaching conclusions and are receptive to constructive challenge, are willing to learn, self-reflective, and collaborative You take responsibility for progress and/or outcomes, apply a measured appetite for risk, and plan ahead to deliver workable solutions About Swiss Re Corporate Solutions Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. About Swiss Re Corporate Solutions Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. 133969
Executive Assistant 50% Hybrid Permanent - Full time Oxford A leading UK national Law firm is looking for an organised and proactive Executive Assistant to provide essential support to their local team, working closely with Team Leaders and Regional Executive Managers. You will have access to resources like the Document Production team, Admin Assistants, and Business Services, allowing you to manage your workload effectively while contributing to the wider team. Though you ll have autonomy in managing your day, collaboration is key, and you ll be expected to build strong relationships across the business and with clients, ensuring you align with the firm s values. What You ll Need: Experience in a professional services environment, ideally providing support to executives, lawyers, or similar professionals. Strong organisational skills and the ability to multitask and prioritise effectively in a fast-paced setting. Excellent written and verbal communication skills, with a high level of attention to detail. Confidence to manage multiple stakeholders, delegate tasks as needed, and work independently when required. Strong relationship-building abilities, with the confidence to work with both internal teams and external clients. A proactive, flexible attitude, ready to take on new responsibilities and rise to challenges. Your Key Responsibilities: Business Development & Support: Organise team meetings and events, handle travel arrangements (including international), liaise with business support teams, update legal directories, and assist with client communications and profile updates. Client Service & Matter Management: Provide outstanding client service by managing client data, ensuring compliance procedures are followed, and keeping records accurate and up to date. Support tasks such as conflict checks, risk assessments, and client financial reporting. Diary & Task Management: Coordinate diaries and appointments, ensuring all necessary materials are prepared. Keep track of key dates, deadlines, and reminders for both clients and the team. Finance & Billing: Assist with financial reporting, invoicing, billing queries, and expense claims. Work closely with the finance team to manage financial housekeeping tasks and prepare client invoices. Workflow & Task Prioritisation: Effectively manage multiple tasks and projects, provide regular updates, and work closely with lawyers and support teams to meet deadlines. If you re an organised and proactive individual who thrives in a team-focused environment, this role is an exciting opportunity to take on new challenges and grow within a dynamic team. Apply today!
Jun 13, 2025
Full time
Executive Assistant 50% Hybrid Permanent - Full time Oxford A leading UK national Law firm is looking for an organised and proactive Executive Assistant to provide essential support to their local team, working closely with Team Leaders and Regional Executive Managers. You will have access to resources like the Document Production team, Admin Assistants, and Business Services, allowing you to manage your workload effectively while contributing to the wider team. Though you ll have autonomy in managing your day, collaboration is key, and you ll be expected to build strong relationships across the business and with clients, ensuring you align with the firm s values. What You ll Need: Experience in a professional services environment, ideally providing support to executives, lawyers, or similar professionals. Strong organisational skills and the ability to multitask and prioritise effectively in a fast-paced setting. Excellent written and verbal communication skills, with a high level of attention to detail. Confidence to manage multiple stakeholders, delegate tasks as needed, and work independently when required. Strong relationship-building abilities, with the confidence to work with both internal teams and external clients. A proactive, flexible attitude, ready to take on new responsibilities and rise to challenges. Your Key Responsibilities: Business Development & Support: Organise team meetings and events, handle travel arrangements (including international), liaise with business support teams, update legal directories, and assist with client communications and profile updates. Client Service & Matter Management: Provide outstanding client service by managing client data, ensuring compliance procedures are followed, and keeping records accurate and up to date. Support tasks such as conflict checks, risk assessments, and client financial reporting. Diary & Task Management: Coordinate diaries and appointments, ensuring all necessary materials are prepared. Keep track of key dates, deadlines, and reminders for both clients and the team. Finance & Billing: Assist with financial reporting, invoicing, billing queries, and expense claims. Work closely with the finance team to manage financial housekeeping tasks and prepare client invoices. Workflow & Task Prioritisation: Effectively manage multiple tasks and projects, provide regular updates, and work closely with lawyers and support teams to meet deadlines. If you re an organised and proactive individual who thrives in a team-focused environment, this role is an exciting opportunity to take on new challenges and grow within a dynamic team. Apply today!
Hays Accounts and Finance
Cheltenham, Gloucestershire
Your new company Hays Accountancy & Finance are exclusively partnering with a well-established property company to recruit a part-time Assistant Accounts Manager for their Cheltenham, Gloucestershire office. A great opportunity to work for a small and close-knit team reporting directly to the Finance Manager. The role is varied and hands-on, involving a range of transactional finance duties through to supporting with cash flow, query resolution and the monthly accounting routines. This position offers flexible working hours, between 15 - 20 hours per week. A great opportunity for a finance professional seeking a part-time permanent opportunity where value can be added. Your new role Your key duties will involve maintaining accounting records using Sage 50 across multiple companies, reconciliation of various bank accounts, purchase ledger processing, credit control processes, along with monitoring cash balances and cash flow. You will raise service charge, rent, insurance & re-charge invoices, support/assist with any financial queries, support insurance companies with renewals/claims, along with any ad-hoc projects/duties for senior management. You will assist the Finance Manager with quarterly transfers to SIPP providers, annual service charges and month-end processes, build external relationships with suppliers/clients, and be involved in ad-hoc financial administration to support company growth. What you'll need to succeed To be considered for this varied part-time Assistant Accounts Manager role, you will need experience in a similar position, ideally AAT Qualified or qualified by experience with strong communication skills to build both external and internal relationships. You will have a proactive attitude, the ability to manage your own workloads and meet deadlines, along with effective problem-solving skills. You will have strong attention to detail, be comfortable with financial systems and MS Excel. You will be a team player who is adaptable to business needs and willing to support others within the business when needed. Experience within the property sector, a small/medium-sized business, and with Sage 50 financial system would be advantageous but not essential. What you'll get in return This permanent part-time Assistant Accounts Manager role offers up to 31,500 per annum dependable on experience, pro rata over 15 - 20 hours per week, and is based in Cheltenham, Gloucestershire. Flexible start/finish times and on-site parking provided. A unique opportunity to join a well-established property business within a close-knit team reporting directly to the Finance Manager. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 09, 2025
Full time
Your new company Hays Accountancy & Finance are exclusively partnering with a well-established property company to recruit a part-time Assistant Accounts Manager for their Cheltenham, Gloucestershire office. A great opportunity to work for a small and close-knit team reporting directly to the Finance Manager. The role is varied and hands-on, involving a range of transactional finance duties through to supporting with cash flow, query resolution and the monthly accounting routines. This position offers flexible working hours, between 15 - 20 hours per week. A great opportunity for a finance professional seeking a part-time permanent opportunity where value can be added. Your new role Your key duties will involve maintaining accounting records using Sage 50 across multiple companies, reconciliation of various bank accounts, purchase ledger processing, credit control processes, along with monitoring cash balances and cash flow. You will raise service charge, rent, insurance & re-charge invoices, support/assist with any financial queries, support insurance companies with renewals/claims, along with any ad-hoc projects/duties for senior management. You will assist the Finance Manager with quarterly transfers to SIPP providers, annual service charges and month-end processes, build external relationships with suppliers/clients, and be involved in ad-hoc financial administration to support company growth. What you'll need to succeed To be considered for this varied part-time Assistant Accounts Manager role, you will need experience in a similar position, ideally AAT Qualified or qualified by experience with strong communication skills to build both external and internal relationships. You will have a proactive attitude, the ability to manage your own workloads and meet deadlines, along with effective problem-solving skills. You will have strong attention to detail, be comfortable with financial systems and MS Excel. You will be a team player who is adaptable to business needs and willing to support others within the business when needed. Experience within the property sector, a small/medium-sized business, and with Sage 50 financial system would be advantageous but not essential. What you'll get in return This permanent part-time Assistant Accounts Manager role offers up to 31,500 per annum dependable on experience, pro rata over 15 - 20 hours per week, and is based in Cheltenham, Gloucestershire. Flexible start/finish times and on-site parking provided. A unique opportunity to join a well-established property business within a close-knit team reporting directly to the Finance Manager. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Business Development Manager My Prestigious Client is seeking an experienced and dynamic Business Development Manager to join their team. This role offers an exciting opportunity to drive growth, secure new business, and manage complex service processes within their organisation. Key Responsibilities: Develop and maintain strong relationships with organisations and clients to ensure high service levels Negotiate and win new business through effective appointment and meeting management Handle complex claims processes, complaints, and queries, providing support with communications across the Group Conduct root cause analysis for identified issues and work towards resolution Influence improvements in internal and Group procedures to enhance business function and customer experience Review and develop Policy Documents and Service Level Agreements Maintain up-to-date client records with ongoing communication information Work to deadlines and process multiple complex issues concurrently in a fast-paced, customer-facing environment Gain proficiency in company products and services, using data analysis techniques to support decisions Stay current with industry developments and internal/external influences that could impact performance and processes Understand how the role and processes interlink with other areas of the Company Assist with business-related projects for the Directors Qualifications and Skills: Proven experience in securing new business and service management Strong communication skills, both verbal and written, with the ability to handle sensitive communications Experience in managing people and procedures Excellent organisational and prioritisation skills to meet deadlines Confidence in decision-making based on experience and research Professional approach to represent the Company to all customers and organisations Ability to work in a fast-paced environment and build relationships effectively Thorough understanding of complex issues associated with policy and process Additional Requirements: Stay informed about current processes and services offered by the company Remain aware of changes to legislation by the Financial Conduct Authority (FCA) Cascade information and legislative changes to work colleague's This position offers a great opportunity to apply your expertise, influence key developments across the wider Group, and contribute to our organisation's continued success. If you are a results-driven professional with a passion for business development and excellent relationship-building skills, we encourage you to apply. Join My Clients team and play a crucial role in shaping their company's future growth and success! Share Export Rewrite Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Mar 08, 2025
Full time
Business Development Manager My Prestigious Client is seeking an experienced and dynamic Business Development Manager to join their team. This role offers an exciting opportunity to drive growth, secure new business, and manage complex service processes within their organisation. Key Responsibilities: Develop and maintain strong relationships with organisations and clients to ensure high service levels Negotiate and win new business through effective appointment and meeting management Handle complex claims processes, complaints, and queries, providing support with communications across the Group Conduct root cause analysis for identified issues and work towards resolution Influence improvements in internal and Group procedures to enhance business function and customer experience Review and develop Policy Documents and Service Level Agreements Maintain up-to-date client records with ongoing communication information Work to deadlines and process multiple complex issues concurrently in a fast-paced, customer-facing environment Gain proficiency in company products and services, using data analysis techniques to support decisions Stay current with industry developments and internal/external influences that could impact performance and processes Understand how the role and processes interlink with other areas of the Company Assist with business-related projects for the Directors Qualifications and Skills: Proven experience in securing new business and service management Strong communication skills, both verbal and written, with the ability to handle sensitive communications Experience in managing people and procedures Excellent organisational and prioritisation skills to meet deadlines Confidence in decision-making based on experience and research Professional approach to represent the Company to all customers and organisations Ability to work in a fast-paced environment and build relationships effectively Thorough understanding of complex issues associated with policy and process Additional Requirements: Stay informed about current processes and services offered by the company Remain aware of changes to legislation by the Financial Conduct Authority (FCA) Cascade information and legislative changes to work colleague's This position offers a great opportunity to apply your expertise, influence key developments across the wider Group, and contribute to our organisation's continued success. If you are a results-driven professional with a passion for business development and excellent relationship-building skills, we encourage you to apply. Join My Clients team and play a crucial role in shaping their company's future growth and success! Share Export Rewrite Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
SF Recruitment are delighted to be exclusively supporting a local SME based near East Midlands Airport (c.£13m t/o) in their recruitment of an exciting Finance Manager (junior Financial Controller) vacancy. The organisation operate within a niche, interesting industry and are looking for a well-rounded, ideally qualified accountant to join the organisation to take ownership for providing accurate, timely and meaningful MI to support the ongoing growth of the business, reporting to a knowledgeable and passionate FD. Working closely with the FD and wider SLT, you will support in developing the understanding of financial issues, providing effective support for decision making and providing focussed MI for key strategic leaders including the CEO, CFO and wider SMT, being the focal point for cash and cost management. Overseeing a small, transactional finance team of 2, you will support in their training and development, leading the way in terms of best practice accounting and setting high standards, deputising for the Finance Director in their absence. Key duties and responsibilities: 1. Financial Accounting & Reporting: Oversight/Owner of the production of the Management Accounts and KPI s and achieving deadlines Present and explain variances to the Finance Director and SMT heads of department Challenge Heads of Department on and around their financial performance Support in the preparation of annual accounts Oversight/Owner of weekly reporting and dashboards Oversight/Owner of Month and Year End routines Reporting financial information to External Stakeholders 2. Financial Controls: Oversight of CAPEX requests, processes and controls Oversight / Preparation of Balance Sheet and reconciliations Oversight and Preparation of Fixed Assets, Depreciation, Additions and Disposals Ensuring Stock, Maintenance, Flying Provisions are appropriately assessed and addressed Ensure expense / credit card policies are followed and maintained 3. Budgeting & Forecasting: Supporting with the production of annual budgets and rolling forecasts Supporting with commercial assessments of new contracts and tenders 4. Audit: Plan Year end process liaise with external auditors and tax advisers Produce Tax pack and accounts analysis to support production of Stats and Tax Computations. Collate all information for R&D Tax claims and agree to analysis schedule 5. Working Capital Management: Management of cash position and rolling 13 weeks forecast Oversight of Supplier payments and maintaining supplier communications Oversight of Debtor invoicing, receipts and maintaining customer communications Authorising bank payments Preparation of the Quarterly VAT returns 6. Payroll: Support payroll with the production of Payroll reports and prepare for approval with the FD Support payroll with the production of P11D returns 7. Other Duties: Continuous improvement projects Systems review projects This is an exciting opportunity for an established Finance Manager/Controller who is looking for a diverse role, or equally to an individual on the upward curve of their career who is keen to secure a diversified role to give solid exposure to a range of responsibilities for future career enhancement, supported by an experienced FD. About you: You will be be an established and experienced accounting professional, ideally qualified (ACA, ACCA or CIMA) however suitably experienced QBE accountants are welcome to apply. You will ideally have prior small team management experience with excellent leadership, communication and organisational skills. You will be competent in producing accurate and timely accounts autonomously with the ability to review, assess and summarise information into action points with relevant follow up actions. The ideal candidate will be flexible in approach to be able to work to tight deadlines (typically 5 day month-end turnaround) with high levels of diligence and attention to detail with strong Excel abilities. What's in it for you? This is a fantastic opportunity within a unique business with a bit of a difference. Salary is c.£55,000 depending on experience Hybrid working 2 days from home (after probation) Flexibility with an adult approach to adaptable work hours 25 days + statutory holiday Healthcare & dental (Westfield Health) Pension - 5% employee, 3% employer contribution For further information, or to further discuss the role in more detail and express interest, please click 'apply now' or get in touch with Aj Blyth at SF Recruitment on (url removed) / (phone number removed) Immediate starts are available for candidates on short notice
Mar 08, 2025
Full time
SF Recruitment are delighted to be exclusively supporting a local SME based near East Midlands Airport (c.£13m t/o) in their recruitment of an exciting Finance Manager (junior Financial Controller) vacancy. The organisation operate within a niche, interesting industry and are looking for a well-rounded, ideally qualified accountant to join the organisation to take ownership for providing accurate, timely and meaningful MI to support the ongoing growth of the business, reporting to a knowledgeable and passionate FD. Working closely with the FD and wider SLT, you will support in developing the understanding of financial issues, providing effective support for decision making and providing focussed MI for key strategic leaders including the CEO, CFO and wider SMT, being the focal point for cash and cost management. Overseeing a small, transactional finance team of 2, you will support in their training and development, leading the way in terms of best practice accounting and setting high standards, deputising for the Finance Director in their absence. Key duties and responsibilities: 1. Financial Accounting & Reporting: Oversight/Owner of the production of the Management Accounts and KPI s and achieving deadlines Present and explain variances to the Finance Director and SMT heads of department Challenge Heads of Department on and around their financial performance Support in the preparation of annual accounts Oversight/Owner of weekly reporting and dashboards Oversight/Owner of Month and Year End routines Reporting financial information to External Stakeholders 2. Financial Controls: Oversight of CAPEX requests, processes and controls Oversight / Preparation of Balance Sheet and reconciliations Oversight and Preparation of Fixed Assets, Depreciation, Additions and Disposals Ensuring Stock, Maintenance, Flying Provisions are appropriately assessed and addressed Ensure expense / credit card policies are followed and maintained 3. Budgeting & Forecasting: Supporting with the production of annual budgets and rolling forecasts Supporting with commercial assessments of new contracts and tenders 4. Audit: Plan Year end process liaise with external auditors and tax advisers Produce Tax pack and accounts analysis to support production of Stats and Tax Computations. Collate all information for R&D Tax claims and agree to analysis schedule 5. Working Capital Management: Management of cash position and rolling 13 weeks forecast Oversight of Supplier payments and maintaining supplier communications Oversight of Debtor invoicing, receipts and maintaining customer communications Authorising bank payments Preparation of the Quarterly VAT returns 6. Payroll: Support payroll with the production of Payroll reports and prepare for approval with the FD Support payroll with the production of P11D returns 7. Other Duties: Continuous improvement projects Systems review projects This is an exciting opportunity for an established Finance Manager/Controller who is looking for a diverse role, or equally to an individual on the upward curve of their career who is keen to secure a diversified role to give solid exposure to a range of responsibilities for future career enhancement, supported by an experienced FD. About you: You will be be an established and experienced accounting professional, ideally qualified (ACA, ACCA or CIMA) however suitably experienced QBE accountants are welcome to apply. You will ideally have prior small team management experience with excellent leadership, communication and organisational skills. You will be competent in producing accurate and timely accounts autonomously with the ability to review, assess and summarise information into action points with relevant follow up actions. The ideal candidate will be flexible in approach to be able to work to tight deadlines (typically 5 day month-end turnaround) with high levels of diligence and attention to detail with strong Excel abilities. What's in it for you? This is a fantastic opportunity within a unique business with a bit of a difference. Salary is c.£55,000 depending on experience Hybrid working 2 days from home (after probation) Flexibility with an adult approach to adaptable work hours 25 days + statutory holiday Healthcare & dental (Westfield Health) Pension - 5% employee, 3% employer contribution For further information, or to further discuss the role in more detail and express interest, please click 'apply now' or get in touch with Aj Blyth at SF Recruitment on (url removed) / (phone number removed) Immediate starts are available for candidates on short notice
Royal Devon University Healthcare NHS Foundation Trust Location:Gladstone House, Gladstone Road, Exeter, EX1 2ED Job Title: Accounts Payable Officer Band 2: £12.08 Hours/Days: 37.5 - Monday to Friday Shift Pattern: 8:30m - 4:30am with 30 minute break Start Date: ASAP End Date:30/04/2025 Job Purpose: The Trust s Cash Management Department is responsible for providing a quality, accurate and cost effective Treasury Management service for the Trust. Key functions include the management of the Trust s cash-flow helping to ensure the Trust has sufficient cash to meet its financial liabilities, providing an effective and efficient accounts payable service and an accounts receivable/credit control service. Key Responsibilities: • The Accounts Payable Assistant s main duties will be to assist and actively support the Cash Management Department Manager and Accounts Payable Team Leader in providing a reliable, accurate and efficient service with regard to the payment of supplier invoices for goods and services received. • The postholder will manage invoice payments for a specific group of suppliers, ensuring that invoices are approved for payment in a timely manner and that the suppliers are paid within agreed terms. • Assist with the administration of the General Office duties including reimbursement of travel claims, petty cash, telephone and desk enquiries, recording and banking of monies received. • The post holder will have incidental contact with patients, usually in relation to financial matters. • The post holder is required to remember that patient care is central to all activities undertaken in the Department. • Participate in, encourage and support the improvements in working methods and the sharing of ideas and procedures within the Cash Management Department and Finance as a whole. • Update and maintain guidance notes and procedures. • Maintain supplier records, ensuring compliance with relevant procedures and legislation. • Use a number of IT systems including Unit 4 and Microsoft Office • Support the Accounts Payable Team Leader in the administration and clearing of goods received notes, to include ensuring that any queries are investigated and resolved. • Ensure supplier credit notes are checked and can be traced to original invoices and are appropriately accounted for. • This role includes data entry tasks where both speed and accuracy are essential. • Undertake general filing, photocopying and scanning. • Opening and distributing of daily post and emails. • Deal with patients, colleagues, customers and suppliers in a confidential and sensitive manner. This can be by telephone, email, Microsoft Teams or in person. • Liaise with suppliers as required to resolve queries relating to non-payment, including the investigation of queried invoices and negotiation of payment plans as appropriate. This requires being tactful and sensitive to the situation, whilst ensuring that the Trust s requirements are met. • Liaise with invoice approvers to ensure payment is made in a timely manner for outstanding invoices. • Assist the Team Leaders with the reconciliation of allocated balance sheet control accounts in accordance with the timetable and laid down procedures. • Investigate posting queries, and correct errors and omissions promptly. • Monitor supplier invoices, take responsibility for investigating and monitoring all queries, ensuring that disputes are investigated and resolved. • Plan own workload to ensure internal and external deadlines are met. Knowledge Skills: • Basic understanding of accounting principles • IT literate, and competent in the use of Microsoft Office software (Excel, Word, Outlook) • Ability to work to deadlines Experience • A minimum of 6 months experience of working in an office environment • A minimum of 12 months experience with computerised sales or purchase ledgers, within the last 3 years Personal Attributes • Ability to work within a team • Ability to adapt to changing circumstances or priorities. • Attention to detail • Accuracy • Awareness of confidentiality and data protection • Committed to personal and professional development • Good oral and written communication skills • Willingness to contribute to the development of more efficient and effective systems and methods
Feb 21, 2025
Seasonal
Royal Devon University Healthcare NHS Foundation Trust Location:Gladstone House, Gladstone Road, Exeter, EX1 2ED Job Title: Accounts Payable Officer Band 2: £12.08 Hours/Days: 37.5 - Monday to Friday Shift Pattern: 8:30m - 4:30am with 30 minute break Start Date: ASAP End Date:30/04/2025 Job Purpose: The Trust s Cash Management Department is responsible for providing a quality, accurate and cost effective Treasury Management service for the Trust. Key functions include the management of the Trust s cash-flow helping to ensure the Trust has sufficient cash to meet its financial liabilities, providing an effective and efficient accounts payable service and an accounts receivable/credit control service. Key Responsibilities: • The Accounts Payable Assistant s main duties will be to assist and actively support the Cash Management Department Manager and Accounts Payable Team Leader in providing a reliable, accurate and efficient service with regard to the payment of supplier invoices for goods and services received. • The postholder will manage invoice payments for a specific group of suppliers, ensuring that invoices are approved for payment in a timely manner and that the suppliers are paid within agreed terms. • Assist with the administration of the General Office duties including reimbursement of travel claims, petty cash, telephone and desk enquiries, recording and banking of monies received. • The post holder will have incidental contact with patients, usually in relation to financial matters. • The post holder is required to remember that patient care is central to all activities undertaken in the Department. • Participate in, encourage and support the improvements in working methods and the sharing of ideas and procedures within the Cash Management Department and Finance as a whole. • Update and maintain guidance notes and procedures. • Maintain supplier records, ensuring compliance with relevant procedures and legislation. • Use a number of IT systems including Unit 4 and Microsoft Office • Support the Accounts Payable Team Leader in the administration and clearing of goods received notes, to include ensuring that any queries are investigated and resolved. • Ensure supplier credit notes are checked and can be traced to original invoices and are appropriately accounted for. • This role includes data entry tasks where both speed and accuracy are essential. • Undertake general filing, photocopying and scanning. • Opening and distributing of daily post and emails. • Deal with patients, colleagues, customers and suppliers in a confidential and sensitive manner. This can be by telephone, email, Microsoft Teams or in person. • Liaise with suppliers as required to resolve queries relating to non-payment, including the investigation of queried invoices and negotiation of payment plans as appropriate. This requires being tactful and sensitive to the situation, whilst ensuring that the Trust s requirements are met. • Liaise with invoice approvers to ensure payment is made in a timely manner for outstanding invoices. • Assist the Team Leaders with the reconciliation of allocated balance sheet control accounts in accordance with the timetable and laid down procedures. • Investigate posting queries, and correct errors and omissions promptly. • Monitor supplier invoices, take responsibility for investigating and monitoring all queries, ensuring that disputes are investigated and resolved. • Plan own workload to ensure internal and external deadlines are met. Knowledge Skills: • Basic understanding of accounting principles • IT literate, and competent in the use of Microsoft Office software (Excel, Word, Outlook) • Ability to work to deadlines Experience • A minimum of 6 months experience of working in an office environment • A minimum of 12 months experience with computerised sales or purchase ledgers, within the last 3 years Personal Attributes • Ability to work within a team • Ability to adapt to changing circumstances or priorities. • Attention to detail • Accuracy • Awareness of confidentiality and data protection • Committed to personal and professional development • Good oral and written communication skills • Willingness to contribute to the development of more efficient and effective systems and methods
Technical Claims Manager Do you have experience dealing with Financial Lines claims whilst also managing corporate client relationships in a rapidly growing area? We are currently recruiting for a Claims Manager to be a part of our team. A bit about the job We have a vacancy for a Claims Manager within our Financial Lines Technical Claims team reporting into the Technical Lead. Were looking for an individual with Professional Indemnity experience to join our growing team of experienced handlers based across the UK who are responsible for the management of Financial Lines claims. Responsibilities include facilitating the delivery of our corporate claims philosophy and standards and best practice, whilst helping to achieve financial results within this team. This is a role that can be moulded as this person grows within Aviva - allowing for the coaching and mentorship of others in the team. Skills and experience were looking for In-depth knowledge of claims handling, quality assurance, fraud and impacting legislation at a level which enables the provision of strategic decision making and direction High value and complex claims handling experience in London Market PI is essential High value and complex claims handling experience in London Market D&O or FI is desirable Track record of a commercial approach with excellent interpersonal skills and the ability to build great relationships with colleagues, clients and the market ACII, CILA, or qualified lawyer with private practice experience is preferred What youll get for this role: Our purpose - with you today, for a better tomorrow is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary- competitive (depending on location, skills, experience, and qualifications) Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Avivas. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carers leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: Were inclusive and welcome everyone we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you dont, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once youve applied, please send us an email stating that you have a disclosed disability, and well interview you. JBRP1_UKTJ
Feb 21, 2025
Full time
Technical Claims Manager Do you have experience dealing with Financial Lines claims whilst also managing corporate client relationships in a rapidly growing area? We are currently recruiting for a Claims Manager to be a part of our team. A bit about the job We have a vacancy for a Claims Manager within our Financial Lines Technical Claims team reporting into the Technical Lead. Were looking for an individual with Professional Indemnity experience to join our growing team of experienced handlers based across the UK who are responsible for the management of Financial Lines claims. Responsibilities include facilitating the delivery of our corporate claims philosophy and standards and best practice, whilst helping to achieve financial results within this team. This is a role that can be moulded as this person grows within Aviva - allowing for the coaching and mentorship of others in the team. Skills and experience were looking for In-depth knowledge of claims handling, quality assurance, fraud and impacting legislation at a level which enables the provision of strategic decision making and direction High value and complex claims handling experience in London Market PI is essential High value and complex claims handling experience in London Market D&O or FI is desirable Track record of a commercial approach with excellent interpersonal skills and the ability to build great relationships with colleagues, clients and the market ACII, CILA, or qualified lawyer with private practice experience is preferred What youll get for this role: Our purpose - with you today, for a better tomorrow is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary- competitive (depending on location, skills, experience, and qualifications) Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Avivas. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carers leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: Were inclusive and welcome everyone we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you dont, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once youve applied, please send us an email stating that you have a disclosed disability, and well interview you. JBRP1_UKTJ
Use the job search to find and apply for roles using keywords or look at the roles listed below. Main area: Capital Project Grade: 8B Contract: Fixed term: 18 months (Business Development) Hours: Full time - 37.5 hours per week Job ref: 222-E&F-556 Site: St Bernanrds, Town London Salary: £67,950 - £78,028 Per Annum Inclusive Salary period: Yearly Closing: 21/02/:59 West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow. Job overview The Major Capital Project team is responsible for the overall programme delivery of all major capital projects on behalf of the West London NHS Trust. West London NHS Trust has grown significantly in the last two years with investment in mental health services, and this growth is set to continue over the next five years. We are on a significant journey of transformation in the quality of services provided, through greater co-production with service users and carers, and addressing long-standing inequalities. In order to achieve this transformation, our services require high quality, fit for purpose buildings. We are looking for a candidate with the drive, enthusiasm and vision to be part of our Major Capital Projects Team who will lead our ongoing expansion and transformation of mental health and community health services. Main duties of the job The post holder will provide single project leadership and work as a specialist professional as part of the Major Capital Works project team. They will independently manage a portfolio of complicated delegated projects from inception to completion, including full project management, design, costs, contract administration, site supervision, and commissioning under the Trust Capital Programme. As well as managing all aspects of capital budgets, change control, contracts, and other professional services, contractor works, and physical assets as part of the Trust Capital Programme. The post holder will manage the procurement, construction, commissioning, and successful delivery of capital projects to the required quality standards, within budget and in programme, including awarding contracts, approval of final accounts, and contractual financial claims within the Trust financial instructions. The post holder must be suitably qualified and meet the essential qualification, experience, knowledge, and skills criteria within the person specification. Working for our organisation West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation. Our high secure services care for patients from South of England, and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow, and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m. The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'. Detailed job description and main responsibilities The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. Please view as attached. Person specification Qualifications A BSc, BA, or MA Degree in Engineering or a Construction discipline, or a BSc or BA with demonstrable extensive Senior Management Experience in a similar organisation, or a BSc or BA with Membership of a professional institution such as RICS, RIBA, CIBSE, CIOB or relevant experience with equivalent qualification. Project management qualification (PRINCE2, APM Project Management, etc.), or relevant experience with equivalent qualification. Relevant training in specialist building or engineering subject (HTM's and HBNs, etc.) Detailed knowledge of construction techniques, health & safety, and technical standards within the construction industry. Professional qualification (or working towards) in relevant estates discipline (RIBA, RICS, CIOB, MAPM, CIBSE, etc.) Evidence of continuing professional development. Membership of a professional institution such as RICS, RIBA, CIBSE, CIOB. Working with computer-aided design tools AutoCAD, Revit, or equivalent. Professional membership of appropriate body e.g. ICWCI, CIOB. Experience Knowledge of NHS structures and processes, NHS technical documents, British standards, regulations, legislation, and codes of practice. Extensive demonstrable pre-qualification practical experience in project management in a relevant and appropriate Health Service environment. Excellent communication skills, both written and spoken. Experience in budgetary control, planning, and forecasting for capital schemes. Extensive demonstrable pre-qualification experience in the commissioning of new Health Service facilities in an NHS environment including design, specification, project management, and contract administration. Knowledge In-depth understanding of capital procurement policies, procedures, and processes. Use/awareness of AutoCAD or technical drawing ability. As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution. We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications. By applying for this post you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo pre-employment checks which can take between 4-8 weeks. After which your information will also be transferred into the national NHS Electronic Staff Records system (ESR). Please ensure you include email addresses for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process. West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment. Employer certification / accreditation badges At West London NHS Trust, we want to support you to build a career you can be proud of, and this starts before your first day with us. Our people live our values every day as they deliver, manage, and work to improve our services to patients, carers, families, and other professionals. We're committed to making our recruitment process clear and efficient. It's in everyone's interest that we get the very best people on board as soon as we can. We advertise all our jobs in the vacancies section on our site and at NHS Jobs. Applications are made online, and we aim to make it simple and easy to showcase your skills and talent. To apply for a job, please note: You'll need to create an account: The first time you apply for an NHS job, you'll need to create an account to submit your application. Once you're a registered user, you can simply log in to start your application. All applications are submitted online: All applications are made using an online form to ensure that all applications are assessed fairly and based on what you tell us about yourself. No CV applications: We don't accept CV applications. It's important you include all your relevant experience and skills in your application. Check your references: Before you submit your application, you need to make sure that you've provided the names and contact details for your references, which should cover a three-year period. Help us choose you Make sure you focus your application to demonstrate that you can meet all or most of our essential criteria. Also, pay attention to the job description and explain, with examples, how your skills and experience prove not only can you do the job, but that you'll excel in it. Before you click send You can't edit your application once submitted. So make sure you take a few minutes to read through your application carefully. At the interview You'll usually be interviewed by a panel of two or more interviewers. If we need you to complete any tests, we'll let you know in advance of your interview. The outcome The recruiting manager will tell you at your interview how and when you'll be notified as to whether you've been successful.
Feb 21, 2025
Full time
Use the job search to find and apply for roles using keywords or look at the roles listed below. Main area: Capital Project Grade: 8B Contract: Fixed term: 18 months (Business Development) Hours: Full time - 37.5 hours per week Job ref: 222-E&F-556 Site: St Bernanrds, Town London Salary: £67,950 - £78,028 Per Annum Inclusive Salary period: Yearly Closing: 21/02/:59 West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow. Job overview The Major Capital Project team is responsible for the overall programme delivery of all major capital projects on behalf of the West London NHS Trust. West London NHS Trust has grown significantly in the last two years with investment in mental health services, and this growth is set to continue over the next five years. We are on a significant journey of transformation in the quality of services provided, through greater co-production with service users and carers, and addressing long-standing inequalities. In order to achieve this transformation, our services require high quality, fit for purpose buildings. We are looking for a candidate with the drive, enthusiasm and vision to be part of our Major Capital Projects Team who will lead our ongoing expansion and transformation of mental health and community health services. Main duties of the job The post holder will provide single project leadership and work as a specialist professional as part of the Major Capital Works project team. They will independently manage a portfolio of complicated delegated projects from inception to completion, including full project management, design, costs, contract administration, site supervision, and commissioning under the Trust Capital Programme. As well as managing all aspects of capital budgets, change control, contracts, and other professional services, contractor works, and physical assets as part of the Trust Capital Programme. The post holder will manage the procurement, construction, commissioning, and successful delivery of capital projects to the required quality standards, within budget and in programme, including awarding contracts, approval of final accounts, and contractual financial claims within the Trust financial instructions. The post holder must be suitably qualified and meet the essential qualification, experience, knowledge, and skills criteria within the person specification. Working for our organisation West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation. Our high secure services care for patients from South of England, and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow, and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m. The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'. Detailed job description and main responsibilities The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. Please view as attached. Person specification Qualifications A BSc, BA, or MA Degree in Engineering or a Construction discipline, or a BSc or BA with demonstrable extensive Senior Management Experience in a similar organisation, or a BSc or BA with Membership of a professional institution such as RICS, RIBA, CIBSE, CIOB or relevant experience with equivalent qualification. Project management qualification (PRINCE2, APM Project Management, etc.), or relevant experience with equivalent qualification. Relevant training in specialist building or engineering subject (HTM's and HBNs, etc.) Detailed knowledge of construction techniques, health & safety, and technical standards within the construction industry. Professional qualification (or working towards) in relevant estates discipline (RIBA, RICS, CIOB, MAPM, CIBSE, etc.) Evidence of continuing professional development. Membership of a professional institution such as RICS, RIBA, CIBSE, CIOB. Working with computer-aided design tools AutoCAD, Revit, or equivalent. Professional membership of appropriate body e.g. ICWCI, CIOB. Experience Knowledge of NHS structures and processes, NHS technical documents, British standards, regulations, legislation, and codes of practice. Extensive demonstrable pre-qualification practical experience in project management in a relevant and appropriate Health Service environment. Excellent communication skills, both written and spoken. Experience in budgetary control, planning, and forecasting for capital schemes. Extensive demonstrable pre-qualification experience in the commissioning of new Health Service facilities in an NHS environment including design, specification, project management, and contract administration. Knowledge In-depth understanding of capital procurement policies, procedures, and processes. Use/awareness of AutoCAD or technical drawing ability. As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution. We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications. By applying for this post you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo pre-employment checks which can take between 4-8 weeks. After which your information will also be transferred into the national NHS Electronic Staff Records system (ESR). Please ensure you include email addresses for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process. West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment. Employer certification / accreditation badges At West London NHS Trust, we want to support you to build a career you can be proud of, and this starts before your first day with us. Our people live our values every day as they deliver, manage, and work to improve our services to patients, carers, families, and other professionals. We're committed to making our recruitment process clear and efficient. It's in everyone's interest that we get the very best people on board as soon as we can. We advertise all our jobs in the vacancies section on our site and at NHS Jobs. Applications are made online, and we aim to make it simple and easy to showcase your skills and talent. To apply for a job, please note: You'll need to create an account: The first time you apply for an NHS job, you'll need to create an account to submit your application. Once you're a registered user, you can simply log in to start your application. All applications are submitted online: All applications are made using an online form to ensure that all applications are assessed fairly and based on what you tell us about yourself. No CV applications: We don't accept CV applications. It's important you include all your relevant experience and skills in your application. Check your references: Before you submit your application, you need to make sure that you've provided the names and contact details for your references, which should cover a three-year period. Help us choose you Make sure you focus your application to demonstrate that you can meet all or most of our essential criteria. Also, pay attention to the job description and explain, with examples, how your skills and experience prove not only can you do the job, but that you'll excel in it. Before you click send You can't edit your application once submitted. So make sure you take a few minutes to read through your application carefully. At the interview You'll usually be interviewed by a panel of two or more interviewers. If we need you to complete any tests, we'll let you know in advance of your interview. The outcome The recruiting manager will tell you at your interview how and when you'll be notified as to whether you've been successful.
