Job Description
Chase Evans is a well-known estate and lettings agency with offices in Singapore, Honk-Kong and London.
With more than forty years' experience in the London property market, we have built a wealth of knowledge in residential sales, lettings, property management and investment.
Consistent success and attention to detail has resulted in a diverse portfolio where we now manage well over 3,500 properties.
We have the opportunity to recruit a Credit Controller to work within our professional team based in Elephant & Castle (London SE1) on a 3 month fixed term contract. The Credit Controller will be reporting to the Accounts Manager. The main purpose of the role is to supervise and claim unpaid rents, as well as having the following responsibilities:
Chase all outstanding arrears via telephone calls and chasing letters
Chase landlord debt on non-managed properties via telephone, email and letters
Chase any other outstanding balances on tenant accounts via telephone, email and letters
Liaise with tenants and landlords in relation to any accounts questions either party may have
Door knock on properties where tenants are consistent late/consistent non-payers/no contact with tenants
To inform other departments of any problem properties and liaise with landlords for them to authorise service of notice (S.21) when necessary
Deal with any rent guarantee insurance claims and assist landlords throughout the process
Liaise with solicitors in relation to court procedures and serving of section 8 and 21 notices, notice to quit
Compile detailed files of any properties going through court process for vacant possession and liaise with landlords solicitors throughout the process
To attend court when necessary in order to gain vacant possession of properties
Keep CML up to date with payments, notes, arrears, scanned documentation
Continual review of processes and procedures to ensure compliance to latest regulations/industry best practices
What we need from you:
The ideal candidate has a minimum 3 years of experience working as a credit controller within a residential estate agency.
Excellent organisational and prioritising ability.
Being numerate and having excellent communication skills at all levels to assist and deal with clients, majority of which are based overseas.
Proven knowledge of latest Estate Agency regulations and best practices and having excellent time keeping and management are also a must for this job.
With more than forty years' experience in the London property market, we have built a wealth of knowledge in residential sales, lettings, property management and investment.
Consistent success and attention to detail has resulted in a diverse portfolio where we now manage well over 3,500 properties.
We have the opportunity to recruit a Credit Controller to work within our professional team based in Elephant & Castle (London SE1) on a 3 month fixed term contract. The Credit Controller will be reporting to the Accounts Manager. The main purpose of the role is to supervise and claim unpaid rents, as well as having the following responsibilities:
Chase all outstanding arrears via telephone calls and chasing letters
Chase landlord debt on non-managed properties via telephone, email and letters
Chase any other outstanding balances on tenant accounts via telephone, email and letters
Liaise with tenants and landlords in relation to any accounts questions either party may have
Door knock on properties where tenants are consistent late/consistent non-payers/no contact with tenants
To inform other departments of any problem properties and liaise with landlords for them to authorise service of notice (S.21) when necessary
Deal with any rent guarantee insurance claims and assist landlords throughout the process
Liaise with solicitors in relation to court procedures and serving of section 8 and 21 notices, notice to quit
Compile detailed files of any properties going through court process for vacant possession and liaise with landlords solicitors throughout the process
To attend court when necessary in order to gain vacant possession of properties
Keep CML up to date with payments, notes, arrears, scanned documentation
Continual review of processes and procedures to ensure compliance to latest regulations/industry best practices
What we need from you:
The ideal candidate has a minimum 3 years of experience working as a credit controller within a residential estate agency.
Excellent organisational and prioritising ability.
Being numerate and having excellent communication skills at all levels to assist and deal with clients, majority of which are based overseas.
Proven knowledge of latest Estate Agency regulations and best practices and having excellent time keeping and management are also a must for this job.
About Chase Evans