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audit director
Deputy Director Technology Services - UKSA - SCS1
Manchester Digital Birmingham, Staffordshire
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
Jul 19, 2025
Full time
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
Sewell Wallis Ltd
Legal Cashier
Sewell Wallis Ltd Edinburgh, Midlothian
Sewell Wallis is recruiting a Legal Cashier for a global firm in the heart of Edinburgh, Scotland. This business operates in 40+ countries and well over 50 offices worldwide. Due to expansion, they're looking for a Legal Cashier to join their team. This is a full time permanent role and offers some fantastic benefits. What will you be doing? The Legal Cashier is responsible for: Accessing, monitoring and using various electronic banking systems Capturing details of receipts into bank accounts, investigating and allocating Posting bank receipts onto our systems to the relevant client file/invoice/location Monitoring the central mailbox for requests and queries Assisting with bank reconciliations Obtaining credit card payments Dealing with client funds in accordance with the SRA Rules Assisting with auditor queries Processing of transfers between client accounts and business accounts Ad hoc duties such as document management and retention's What skills are we looking for? Good knowledge of legal accounting system (preferably Elite 3E) and strong Excel skills Good knowledge of internet banking portals Good numerical and communication skills Ability to deal with high volume of transactions Ability to work to strict deadlines under occasional pressure Ability to deliver work to a high standard Flexible mindset to changes in the working environment and approach An interest in continuous process improvement What's on offer? Competitive basic salary (reviewed annually) Flexible, hybrid working policy Generous bonus scheme Up to 25 days holiday (rising to 28 days with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Send us your CV below or contact Lewis Walker for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Jul 19, 2025
Full time
Sewell Wallis is recruiting a Legal Cashier for a global firm in the heart of Edinburgh, Scotland. This business operates in 40+ countries and well over 50 offices worldwide. Due to expansion, they're looking for a Legal Cashier to join their team. This is a full time permanent role and offers some fantastic benefits. What will you be doing? The Legal Cashier is responsible for: Accessing, monitoring and using various electronic banking systems Capturing details of receipts into bank accounts, investigating and allocating Posting bank receipts onto our systems to the relevant client file/invoice/location Monitoring the central mailbox for requests and queries Assisting with bank reconciliations Obtaining credit card payments Dealing with client funds in accordance with the SRA Rules Assisting with auditor queries Processing of transfers between client accounts and business accounts Ad hoc duties such as document management and retention's What skills are we looking for? Good knowledge of legal accounting system (preferably Elite 3E) and strong Excel skills Good knowledge of internet banking portals Good numerical and communication skills Ability to deal with high volume of transactions Ability to work to strict deadlines under occasional pressure Ability to deliver work to a high standard Flexible mindset to changes in the working environment and approach An interest in continuous process improvement What's on offer? Competitive basic salary (reviewed annually) Flexible, hybrid working policy Generous bonus scheme Up to 25 days holiday (rising to 28 days with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Send us your CV below or contact Lewis Walker for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
RSM UK
Private Client Tax Associate Director
RSM UK
Newcastle upon Tyne, Tyne and Wear, United Kingdom OurPrivate Client Team works with individuals, trustees, partnerships, soletraders and family businesses in managing their tax affairs both on thecompliance side and in relation to additional advisory matters. We work closely with colleagues across thefirm to provide a joined-up service to owner managed businesses and familyoffices combining expertise in accounting, audit and all relevant taxes. Asan Associate Director within the Private Client Tax team in Newcastle, you willtake a strategic and commercial approach to managing and developing clientrelationships and leading exciting and varied advisory projects. You willensure a high-quality service to a range of clients whilst managing a team,inclusive of reviewing work, providing training and development in conjunctionwith our Talent Development Team, workforce planning, and maintaining apositive and inclusive culture, in line with RSM values. You will work with the partners and othercolleagues on a variety of planning projects and technical assignments and beinvolved in business development opportunities. Youwill make an impact by: Actively maintaining existing client relationships, whilst acting as the first contact for potential and new clients; generating and converting work with the support of Directors and Partners. Leading advisory and technical projects. Collaborating with partners to help develop new business within the team and build on existing relationships. Playing an active role in developing the junior members of the team. Building relationships with all other departments to ensure all potential client needs are identified and serviced. Briefing junior staff on the client's business and the pre-assignment instructions; supervising and controlling the completion of work; and undertaking 'on the job' training where necessary. Whatwe are looking for: Are you someonewho thrives on variety, loves learning new things, and enjoys connecting withpeople? If you can spot inefficiencies in everyday life and are passionateabout making improvements, this role is perfect for you! We value diverseexperiences and perspectives. Here's what we're looking for in our idealcandidate: CTA and/or ACA qualified, or suitably qualified-by-experience. Strong understanding and practical experience of the tax issues relating to a range of private clients. Proven experience in client handling and project management. Ability to lead advisory projects resulting in high quality reports within budget. Excellent communication and interpersonal skills. Experience managing a portfolio of personal tax compliance and advisory projects whilst being confident at developing and maintaining relationships internally and externally. An interest in mentoring and developing junior members of staff. What we can offer you: Werecognise that our people are our most important assets. That's why we offer aflexible reward and benefits package that will help you have fulfillingexperience, both in and out of work. 27 Days Holiday (with the option of purchasing additional days). Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. Experienced hire Permanent NEWCASTLE Tax 17/07/2025 Couldn't find a suitable vacancy? Please submit your CV here Working here Thousands of personalities make up RSM and we believe the power of being you, is the power of being understood. Every member of our team brings unique insights and a passion for the middle market companies we champion. As one of the world's largest networks of audit, tax and consulting firms, we deliver the big ideas and services that help middle market organisations thrive. Our global network spans more than 120 countries, but our passion is always the same: to help our clients move forward with confidence. At RSM, we care about our people, it's what shapes us. No two people are the same, which is why our approach is tailored to their specific needs, beyond the nine-to-five. The UK group of companies and LLPs trading as RSM is a member of the RSM network. RSM is the trading name used by the members of the RSM network. Each member of the RSM network is an independent accounting and consulting firm which practises in its own right. The RSM network is not itself a separate legal entity in any jurisdiction. Read more
Jul 19, 2025
Full time
Newcastle upon Tyne, Tyne and Wear, United Kingdom OurPrivate Client Team works with individuals, trustees, partnerships, soletraders and family businesses in managing their tax affairs both on thecompliance side and in relation to additional advisory matters. We work closely with colleagues across thefirm to provide a joined-up service to owner managed businesses and familyoffices combining expertise in accounting, audit and all relevant taxes. Asan Associate Director within the Private Client Tax team in Newcastle, you willtake a strategic and commercial approach to managing and developing clientrelationships and leading exciting and varied advisory projects. You willensure a high-quality service to a range of clients whilst managing a team,inclusive of reviewing work, providing training and development in conjunctionwith our Talent Development Team, workforce planning, and maintaining apositive and inclusive culture, in line with RSM values. You will work with the partners and othercolleagues on a variety of planning projects and technical assignments and beinvolved in business development opportunities. Youwill make an impact by: Actively maintaining existing client relationships, whilst acting as the first contact for potential and new clients; generating and converting work with the support of Directors and Partners. Leading advisory and technical projects. Collaborating with partners to help develop new business within the team and build on existing relationships. Playing an active role in developing the junior members of the team. Building relationships with all other departments to ensure all potential client needs are identified and serviced. Briefing junior staff on the client's business and the pre-assignment instructions; supervising and controlling the completion of work; and undertaking 'on the job' training where necessary. Whatwe are looking for: Are you someonewho thrives on variety, loves learning new things, and enjoys connecting withpeople? If you can spot inefficiencies in everyday life and are passionateabout making improvements, this role is perfect for you! We value diverseexperiences and perspectives. Here's what we're looking for in our idealcandidate: CTA and/or ACA qualified, or suitably qualified-by-experience. Strong understanding and practical experience of the tax issues relating to a range of private clients. Proven experience in client handling and project management. Ability to lead advisory projects resulting in high quality reports within budget. Excellent communication and interpersonal skills. Experience managing a portfolio of personal tax compliance and advisory projects whilst being confident at developing and maintaining relationships internally and externally. An interest in mentoring and developing junior members of staff. What we can offer you: Werecognise that our people are our most important assets. That's why we offer aflexible reward and benefits package that will help you have fulfillingexperience, both in and out of work. 27 Days Holiday (with the option of purchasing additional days). Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. Experienced hire Permanent NEWCASTLE Tax 17/07/2025 Couldn't find a suitable vacancy? Please submit your CV here Working here Thousands of personalities make up RSM and we believe the power of being you, is the power of being understood. Every member of our team brings unique insights and a passion for the middle market companies we champion. As one of the world's largest networks of audit, tax and consulting firms, we deliver the big ideas and services that help middle market organisations thrive. Our global network spans more than 120 countries, but our passion is always the same: to help our clients move forward with confidence. At RSM, we care about our people, it's what shapes us. No two people are the same, which is why our approach is tailored to their specific needs, beyond the nine-to-five. The UK group of companies and LLPs trading as RSM is a member of the RSM network. RSM is the trading name used by the members of the RSM network. Each member of the RSM network is an independent accounting and consulting firm which practises in its own right. The RSM network is not itself a separate legal entity in any jurisdiction. Read more
Health and Safety Advisor
Irwin & Colton Limited
Health and Safety Advisor North London £45,000 + Car Allowance & Excellent Benefits Are you looking to build and develop your skills with one of the UK's fastest-growing infrastructure services providers? This opportunity plays a key role in supporting the delivery of one of their largest and most high-profile contracts. If you're someone who enjoys being on site, engaging with teams, and making a real impact, this could be an ideal fit.You'll take ownership of health and safety performance across a major business unit-ensuring standards are not only upheld but continually raised. With a combined turnover of over £400m, this is a business with real scale, ambition, and excellent opportunities for growth and progression for the right person. Key responsibilities for the Health and Safety Advisor include: Implementing health and safety policies and procedures on site, ensuring compliance and keeping updated with key changes to legislation Engaging with managers, ensuring responsibilities are clear and answering technical health and safety related enquires. Conducting audits, inspections, and accident investigations. Constantly seeking areas for improvement and development in health and safety performance. Engaging with the client and other external stakeholders, acting as a key point of contact The successful candidate will have: Proven experience in a similar role ideally within construction A NEBOSH Certificate or equivalent Excellent organisational skills with the ability to manage competing priorities A strong technical knowledge across relevant health and safety legislation, compliance and regulations This is an ideal role for someone passionate about health and safety excellence, who thrives on making a difference and driving performance at scale. For more information or to discuss your career aspirations, contact Umaad Arshad at or Job Ref: UA3773 Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions.
Jul 19, 2025
Full time
Health and Safety Advisor North London £45,000 + Car Allowance & Excellent Benefits Are you looking to build and develop your skills with one of the UK's fastest-growing infrastructure services providers? This opportunity plays a key role in supporting the delivery of one of their largest and most high-profile contracts. If you're someone who enjoys being on site, engaging with teams, and making a real impact, this could be an ideal fit.You'll take ownership of health and safety performance across a major business unit-ensuring standards are not only upheld but continually raised. With a combined turnover of over £400m, this is a business with real scale, ambition, and excellent opportunities for growth and progression for the right person. Key responsibilities for the Health and Safety Advisor include: Implementing health and safety policies and procedures on site, ensuring compliance and keeping updated with key changes to legislation Engaging with managers, ensuring responsibilities are clear and answering technical health and safety related enquires. Conducting audits, inspections, and accident investigations. Constantly seeking areas for improvement and development in health and safety performance. Engaging with the client and other external stakeholders, acting as a key point of contact The successful candidate will have: Proven experience in a similar role ideally within construction A NEBOSH Certificate or equivalent Excellent organisational skills with the ability to manage competing priorities A strong technical knowledge across relevant health and safety legislation, compliance and regulations This is an ideal role for someone passionate about health and safety excellence, who thrives on making a difference and driving performance at scale. For more information or to discuss your career aspirations, contact Umaad Arshad at or Job Ref: UA3773 Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions.
Deputy Director Technology Services - UKSA - SCS1
Manchester Digital Leeds, Yorkshire
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
Jul 19, 2025
Full time
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
Deputy Director Technology Services - UKSA - SCS1
Manchester Digital Liverpool, Lancashire
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
Jul 19, 2025
Full time
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
Customer Experience Manager
Jones Lang LaSalle Incorporated
Customer Experience Manager page is loaded Customer Experience Manager Solicitar remote type On-site locations London, GBR time type Full time posted on Publicado ayer job requisition id REQ434393 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Bewonder , a dynamic team part of JLL, is seeking an enthusiastic and driven Customer Experience Manager to support the delivery of customer experience products and services as part of various client customer experience strategies. Core Function The Customer Experience Manager is responsible for supporting in the delivery of customer experience products and services as part of various client customer experience strategies. The key goals are: Support in the growth of Bewonder customer experience division financial targets. Implementation of customer experience products and services with a view to improving occupier satisfaction. Maintain and evolve Bewonder's occupier satisfaction index. Maintain outstanding levels in Bewonder client satisfaction. This role would suit someone who has a background in or exposure to the management of commercial real estate. The successful candidate would ideally understand and appreciate the day-to-day operational challenges for managing agents, occupiers, property owners and community activation. They may have had relevant exposure to customer experience and wish to pursue a career within the discipline. It is essential that the individual understands CSAT (customer satisfaction) and NPS (Net Promoter Score) data collection, analysis, and related action planning. They should be proficient in report writing and feel confident with direct interaction and communication with clients. They will be mentored by the Senior CX Strategy Director and report to the Customer Experience Lead but will be expected to act on their own initiative. Success will be down to their passion for customer experience, 'can do' attitude, determination, energy, and drive. Principle Responsibilities The Customer Experience Manager will be responsible for, but not limited to, the following: Working with the Senior CX Strategy Director and CX Lead, co-ordinate and support the delivery of various projects as part of client customer experience strategies. Support in the delivery and evolution of Bewonder's CX methodology. Working on multiple quantitative and qualitative projects within the business and with clients, to provide insight. Build customer surveys and co-ordinate associated digital campaigns using CX platform Qualtrics. Present insight in a stimulating and engaging way which is suitable for the audiences it is aimed at and produce a clear set of identifiable actions. Engage with external research partners as appropriate and having ownership for these relationships. Build CX reporting and dashboards using CX platform Qualtrics and other business intelligence software. Support in delivering scoping/ discovery workshops in activities such as Customer Journey Mapping and Voice of the Customer programmes. Create Customer Journey Maps as required using mapping software Uxpressia or equivalent. Carry-out required fieldwork in the delivery of CX products such as Customer Journey Mapping, Voice of the Customer, CX Audits & Community Strategy. Active participation in the evolution of the CX methodology and suite of products and services that support it. Creation of client presentations and support with industry award and pitch documents. Support in ensuring new business pipeline is accurately reflected in agency management platform Synergist. Accurately recording their time/ outputs in agency resource management platform Synergist. Ensure clients are aware of the range of services and products offered by or through Bewonder and the wider JLL group. Represent Bewonder at networking/ industry/ occupier events. Attend conferences, workshops, training, and events to improve on existing knowledge and skills. Playing an active role in the delivery of Bewonder and JLL's Property and Asset Management (PAM) strategy. Support with the growth of Customer Experience financial targets. To act as a champion in Customer Experience. To promote one team behaviour. Undertake other related duties as directed by the Senior Customer Experience Strategy Director, Customer Experience Lead and Head of Bewonder . Required skills, qualities & personal attributes A passion for customer experience as a discipline is an essential requirement of the role. Experience of working within a property management environment, with an understanding of occupier relationship management and service partner performance is essential. Previous experience within a customer experience role is desirable. Effective communication and confident presentation skills. Comfortable and confident with direct interaction and communication with clients. Strong report writing skills essential. Can demonstrate structured thinking and logical reasoning and the ability to translate this through management information, dashboards, and analyses for consumption across the business including governance meetings and external regulatory bodies. Experience of using CRM would be helpful, understanding of CRM essential. Experience in customer journey mapping desirable, understanding of essential. Experience in voice of the customer programmes essential. Tech savvy essential. Strong Microsoft Excel and PowerPoint skills essential. Self-motivated. Delivers results under tight deadlines. Curious mind with the ability to solution orientate. Desire to deliver high standards and to promote this quality in others. Ability to utilise all available resources to deliver the service and resolve problems as a team. Be a contributor to team goals. Educated to degree level desirable. About Bewonder We are a creative consultancy that prides itself on our integrated approach to crafting genuinely inspiring experiences. We help organisations get inside the hearts and minds of people by focusing on brand, digital and human experiences that contribute to driving purposeful change. Known for our unique ideas, we collaborate with leading brands from The Crown Estate, Amazon and Aviva to Barclays, BP and Network Rail. Our promise to 'connect brands and spaces with hearts and minds' is centred around four core values: We work best when we work as one - W e work together as one team, committed to the success of our clients and of each other. Our supportive team mindset enables us to connect, collaborate and understand each other, always learning and succeeding together. We inspire to make an impact - W e always look beyond the present to deliver future value through transformative insights and provocative thinking. We champion an open-minded culture rooted in learning and inspiration to generate deeper thinking. We live and lead in our truest form - W e understand that it's not what we say but what we do that matters. We embrace authenticity to empower people to be genuine and build strong, trusting foundations. We are always faithful to our word, our purpose and our brand. We take pride in every detail - we know that our work is essential , and we take pride in doing it well. Our decisions and choices are part of a carefully considered approach, consciously ensuring we can be proud of what we do and achieve. These values are essential for our work and are personal values we seek in all team members . Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data . click apply for full job details
Jul 19, 2025
Full time
Customer Experience Manager page is loaded Customer Experience Manager Solicitar remote type On-site locations London, GBR time type Full time posted on Publicado ayer job requisition id REQ434393 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Bewonder , a dynamic team part of JLL, is seeking an enthusiastic and driven Customer Experience Manager to support the delivery of customer experience products and services as part of various client customer experience strategies. Core Function The Customer Experience Manager is responsible for supporting in the delivery of customer experience products and services as part of various client customer experience strategies. The key goals are: Support in the growth of Bewonder customer experience division financial targets. Implementation of customer experience products and services with a view to improving occupier satisfaction. Maintain and evolve Bewonder's occupier satisfaction index. Maintain outstanding levels in Bewonder client satisfaction. This role would suit someone who has a background in or exposure to the management of commercial real estate. The successful candidate would ideally understand and appreciate the day-to-day operational challenges for managing agents, occupiers, property owners and community activation. They may have had relevant exposure to customer experience and wish to pursue a career within the discipline. It is essential that the individual understands CSAT (customer satisfaction) and NPS (Net Promoter Score) data collection, analysis, and related action planning. They should be proficient in report writing and feel confident with direct interaction and communication with clients. They will be mentored by the Senior CX Strategy Director and report to the Customer Experience Lead but will be expected to act on their own initiative. Success will be down to their passion for customer experience, 'can do' attitude, determination, energy, and drive. Principle Responsibilities The Customer Experience Manager will be responsible for, but not limited to, the following: Working with the Senior CX Strategy Director and CX Lead, co-ordinate and support the delivery of various projects as part of client customer experience strategies. Support in the delivery and evolution of Bewonder's CX methodology. Working on multiple quantitative and qualitative projects within the business and with clients, to provide insight. Build customer surveys and co-ordinate associated digital campaigns using CX platform Qualtrics. Present insight in a stimulating and engaging way which is suitable for the audiences it is aimed at and produce a clear set of identifiable actions. Engage with external research partners as appropriate and having ownership for these relationships. Build CX reporting and dashboards using CX platform Qualtrics and other business intelligence software. Support in delivering scoping/ discovery workshops in activities such as Customer Journey Mapping and Voice of the Customer programmes. Create Customer Journey Maps as required using mapping software Uxpressia or equivalent. Carry-out required fieldwork in the delivery of CX products such as Customer Journey Mapping, Voice of the Customer, CX Audits & Community Strategy. Active participation in the evolution of the CX methodology and suite of products and services that support it. Creation of client presentations and support with industry award and pitch documents. Support in ensuring new business pipeline is accurately reflected in agency management platform Synergist. Accurately recording their time/ outputs in agency resource management platform Synergist. Ensure clients are aware of the range of services and products offered by or through Bewonder and the wider JLL group. Represent Bewonder at networking/ industry/ occupier events. Attend conferences, workshops, training, and events to improve on existing knowledge and skills. Playing an active role in the delivery of Bewonder and JLL's Property and Asset Management (PAM) strategy. Support with the growth of Customer Experience financial targets. To act as a champion in Customer Experience. To promote one team behaviour. Undertake other related duties as directed by the Senior Customer Experience Strategy Director, Customer Experience Lead and Head of Bewonder . Required skills, qualities & personal attributes A passion for customer experience as a discipline is an essential requirement of the role. Experience of working within a property management environment, with an understanding of occupier relationship management and service partner performance is essential. Previous experience within a customer experience role is desirable. Effective communication and confident presentation skills. Comfortable and confident with direct interaction and communication with clients. Strong report writing skills essential. Can demonstrate structured thinking and logical reasoning and the ability to translate this through management information, dashboards, and analyses for consumption across the business including governance meetings and external regulatory bodies. Experience of using CRM would be helpful, understanding of CRM essential. Experience in customer journey mapping desirable, understanding of essential. Experience in voice of the customer programmes essential. Tech savvy essential. Strong Microsoft Excel and PowerPoint skills essential. Self-motivated. Delivers results under tight deadlines. Curious mind with the ability to solution orientate. Desire to deliver high standards and to promote this quality in others. Ability to utilise all available resources to deliver the service and resolve problems as a team. Be a contributor to team goals. Educated to degree level desirable. About Bewonder We are a creative consultancy that prides itself on our integrated approach to crafting genuinely inspiring experiences. We help organisations get inside the hearts and minds of people by focusing on brand, digital and human experiences that contribute to driving purposeful change. Known for our unique ideas, we collaborate with leading brands from The Crown Estate, Amazon and Aviva to Barclays, BP and Network Rail. Our promise to 'connect brands and spaces with hearts and minds' is centred around four core values: We work best when we work as one - W e work together as one team, committed to the success of our clients and of each other. Our supportive team mindset enables us to connect, collaborate and understand each other, always learning and succeeding together. We inspire to make an impact - W e always look beyond the present to deliver future value through transformative insights and provocative thinking. We champion an open-minded culture rooted in learning and inspiration to generate deeper thinking. We live and lead in our truest form - W e understand that it's not what we say but what we do that matters. We embrace authenticity to empower people to be genuine and build strong, trusting foundations. We are always faithful to our word, our purpose and our brand. We take pride in every detail - we know that our work is essential , and we take pride in doing it well. Our decisions and choices are part of a carefully considered approach, consciously ensuring we can be proud of what we do and achieve. These values are essential for our work and are personal values we seek in all team members . Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data . click apply for full job details
Deputy Director Technology Services - UKSA - SCS1
Manchester Digital
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
Jul 19, 2025
Full time
Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)
Chief Information Security Officer
Domestic & General Service GmbH
We are a global insurance business, a powerhouse undergoing rapid technology-enabled transformation across all of our markets. As our Chief Information Security Officer (CISO), you will be at the forefront of safeguarding a multi-billion-pound enterprise-leading cyber strategy, shaping board-level risk appetite, and protecting the trust of millions of customers worldwide. As one of the world's leading global warranty providers we offer customers' peace of mind for their domestic appliances. We are expanding our horizons and entering new markets at pace and we need your expertise to help make it happen securely and robustly. As an international company we work with most of the world's most respected and well-known brands for domestic appliances and consumer goods. Our current CISO is retiring, creating a unique opportunity to join us. We don't advertise very often for roles at this level, so this really is a position not to be missed. As a high growth ambitious business, this role is not for the cautious. It's for the bold and the visionary, a resilient leader who sees security an enabler of innovation, growth and reputational strength. About the role The Chief Information Security Officer (CISO) is responsible for overseeing the shaping, development, implementation, and governance of the company's information security agenda. Working closely with executive leadership, our Technology, Engineering and Product teams, and other stakeholders, you will lead efforts to protect the organisation's sensitive information, systems, and infrastructure from cyber threats and breaches. This role requires a strategic security and people leader with extensive experience in information security management, risk assessment, and compliance within a rich, regulated corporate environment. The role is delegate chair for the IT Security and Cyber Security Steering Committee, a delegated body reporting into the Group Risk Committee (GRC) and then the Audit and Risk Committee (ARC). Your Mission: Set Vision and Strategy: Define and own the Group-wide cyber security strategy aligned with business ambition, ESG goals, and evolving threat landscapes. Lead from the Front: Inspire, build, and mentor a high-performing global cyber team-across defensive security, threat intelligence, and cyber engineering. Board-Level Influence: Serve as the cyber conscience of the organisation-engaging with the Board, Audit & Risk Committees, and regulators with authority and clarity. Drive Transformation: Lead security by design across cloud, data, AI, IoT, and operational technology landscapes-embedding security in every initiative. Stay Ahead of Threats: Oversee threat detection, incident response, and resilience programs with precision and global coordination. Shape Culture: Champion a cyber-aware culture across 100,000+ employees, embedding secure behaviours in the DNA of our business. What You Bring A proven track record as a CISO or senior security leader in a rich, regulated, multinational environment. Deep expertise in cyber strategy, risk management, leading enterprise-wide transformation at Inspirational leadership with a bias for action, pragmatism, and delivery. scale. Gravitas and credibility with boards, senior management, regulators, auditors, and external stakeholders. Hands-on understanding of security architecture, cloud, identity and threat intelligence. Resilience under pressure - the ability to make calm, fast decisions in high-stakes situations. Specifically, the role covers: Leadership: Industry leading vision and communication to the business on security topics Hiring, career planning, training and performance reviews for the team Employee coaching, mentoring, development and team building Improve processes and handle resource contentions if any. Stakeholder Engagement: Excellent interpersonal skills to act as a single point of contact for senior stakeholders in relation to technology services Excellent communication skills with non-technical stakeholders to ensure that they understand the available technology services, and to promote financial awareness to deliver value-for-money Strong analytical and influencing skills to assess demand for services and ensure that the necessary investments are made to deliver required services Able to negotiate at senior level on technical and commercial issues, to ensure that customers, suppliers and other stakeholders understand and agree what will meet their needs, and that appropriate service level agreements are defined. Policy Management: Able to provide leadership and management to the business on which policies we should have and the guidance they should offer to the business. Able to ensure that IT Security policies and procedures and working practices are fit for purpose and current and that they are actually being applied properly. Able to influence IT security policy and procedures covering the selection of suppliers, tendering and procurement, promoting good practice in third party management Well-developed commercial skills to identify and manage external partners, working with professionals in other departments (e.g. procurement, legal) Expert at the management and maintenance of the relationship with suppliers of planned and operational services. Financial management expertise to monitor and manage IT security expenditure (including software licences, maintenance and other recurring expenditure), ensuring that financial targets are met and examining any areas where spend may exceed agreed budgets or varies significantly from previous forecasts Able to assist with the definition and operation of effective financial control and decision making, especially in the areas of cost models and the allocation and apportionment of those costs. Responsibilities Strategic Planning: Develop and implement a comprehensive information security strategy aligned with business objectives, regulatory requirements, and industry best practices. Risk Management: Identify, assess, and prioritize information security risks to the organization, and develop strategies to mitigate these risks effectively. Security Assurance: Oversee the day-to-day assurance of information security activity, including incident response, threat detection, vulnerability management, and security monitoring. Day-to-day Security Operations are managed by Technology Operations so this role acts as a second line of defence. Compliance: Ensure compliance with relevant laws, regulations, and standards (e.g., GDPR, ISO 27001) by implementing and maintaining appropriate controls and procedures relevant to each of the territories that D&G operates. Security Architecture: Define and maintain the company's security architecture, including network security, infrastructure security, and cloud security, to protect against evolving threats and ensure this aligns to best practices. Security Education & Awareness: Promote a culture of security awareness and best practices throughout the organisation by providing training, education, and communication programs. Vendor Assurance: Review critical third-party vendors and service providers to ensure the security of outsourced systems and services and the data they contain. Incident Reviews: Lead the review of security incidents and breaches, coordinating with internal teams and external stakeholders to ensure any learnings are effectively applied. Budget Management: Develop and manage the information security budget, ensuring that resources are allocated efficiently to support security initiatives and priorities. Reporting: Provide regular reports and updates to executive leadership and the board of directors on the status of the information security program, key metrics, and emerging threats. Ensure the Security Operations Dashboard is maintained and kept up to date, both in terms of content and the KRIs that are relevant to the business. We offer lots of great benefits! Competitive salary and annual discretionary bonus Hybrid working - presence with purpose; you work from an office when it makes sense 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave Training opportunities as well as clearly defined career progression Health cash plan - employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service Attractive company pension scheme Life assurance - employer funded cover of 4x basic salary Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services Salary Finance - access to savings and borrowing through payroll Car Leasing - access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand new vehicles Travel Loans - interest free loans to help spread the cost of annual travel tickets Cycle to Work - tax efficient bike and cycling equipment worth up to £1,000 Health & Wellbeing - discounted gym membership, online virtual workout sessions, online culinary classes OnHand - Giving you the opportunity to be an Eco & Social volunteer via a handy app . click apply for full job details
Jul 19, 2025
Full time
We are a global insurance business, a powerhouse undergoing rapid technology-enabled transformation across all of our markets. As our Chief Information Security Officer (CISO), you will be at the forefront of safeguarding a multi-billion-pound enterprise-leading cyber strategy, shaping board-level risk appetite, and protecting the trust of millions of customers worldwide. As one of the world's leading global warranty providers we offer customers' peace of mind for their domestic appliances. We are expanding our horizons and entering new markets at pace and we need your expertise to help make it happen securely and robustly. As an international company we work with most of the world's most respected and well-known brands for domestic appliances and consumer goods. Our current CISO is retiring, creating a unique opportunity to join us. We don't advertise very often for roles at this level, so this really is a position not to be missed. As a high growth ambitious business, this role is not for the cautious. It's for the bold and the visionary, a resilient leader who sees security an enabler of innovation, growth and reputational strength. About the role The Chief Information Security Officer (CISO) is responsible for overseeing the shaping, development, implementation, and governance of the company's information security agenda. Working closely with executive leadership, our Technology, Engineering and Product teams, and other stakeholders, you will lead efforts to protect the organisation's sensitive information, systems, and infrastructure from cyber threats and breaches. This role requires a strategic security and people leader with extensive experience in information security management, risk assessment, and compliance within a rich, regulated corporate environment. The role is delegate chair for the IT Security and Cyber Security Steering Committee, a delegated body reporting into the Group Risk Committee (GRC) and then the Audit and Risk Committee (ARC). Your Mission: Set Vision and Strategy: Define and own the Group-wide cyber security strategy aligned with business ambition, ESG goals, and evolving threat landscapes. Lead from the Front: Inspire, build, and mentor a high-performing global cyber team-across defensive security, threat intelligence, and cyber engineering. Board-Level Influence: Serve as the cyber conscience of the organisation-engaging with the Board, Audit & Risk Committees, and regulators with authority and clarity. Drive Transformation: Lead security by design across cloud, data, AI, IoT, and operational technology landscapes-embedding security in every initiative. Stay Ahead of Threats: Oversee threat detection, incident response, and resilience programs with precision and global coordination. Shape Culture: Champion a cyber-aware culture across 100,000+ employees, embedding secure behaviours in the DNA of our business. What You Bring A proven track record as a CISO or senior security leader in a rich, regulated, multinational environment. Deep expertise in cyber strategy, risk management, leading enterprise-wide transformation at Inspirational leadership with a bias for action, pragmatism, and delivery. scale. Gravitas and credibility with boards, senior management, regulators, auditors, and external stakeholders. Hands-on understanding of security architecture, cloud, identity and threat intelligence. Resilience under pressure - the ability to make calm, fast decisions in high-stakes situations. Specifically, the role covers: Leadership: Industry leading vision and communication to the business on security topics Hiring, career planning, training and performance reviews for the team Employee coaching, mentoring, development and team building Improve processes and handle resource contentions if any. Stakeholder Engagement: Excellent interpersonal skills to act as a single point of contact for senior stakeholders in relation to technology services Excellent communication skills with non-technical stakeholders to ensure that they understand the available technology services, and to promote financial awareness to deliver value-for-money Strong analytical and influencing skills to assess demand for services and ensure that the necessary investments are made to deliver required services Able to negotiate at senior level on technical and commercial issues, to ensure that customers, suppliers and other stakeholders understand and agree what will meet their needs, and that appropriate service level agreements are defined. Policy Management: Able to provide leadership and management to the business on which policies we should have and the guidance they should offer to the business. Able to ensure that IT Security policies and procedures and working practices are fit for purpose and current and that they are actually being applied properly. Able to influence IT security policy and procedures covering the selection of suppliers, tendering and procurement, promoting good practice in third party management Well-developed commercial skills to identify and manage external partners, working with professionals in other departments (e.g. procurement, legal) Expert at the management and maintenance of the relationship with suppliers of planned and operational services. Financial management expertise to monitor and manage IT security expenditure (including software licences, maintenance and other recurring expenditure), ensuring that financial targets are met and examining any areas where spend may exceed agreed budgets or varies significantly from previous forecasts Able to assist with the definition and operation of effective financial control and decision making, especially in the areas of cost models and the allocation and apportionment of those costs. Responsibilities Strategic Planning: Develop and implement a comprehensive information security strategy aligned with business objectives, regulatory requirements, and industry best practices. Risk Management: Identify, assess, and prioritize information security risks to the organization, and develop strategies to mitigate these risks effectively. Security Assurance: Oversee the day-to-day assurance of information security activity, including incident response, threat detection, vulnerability management, and security monitoring. Day-to-day Security Operations are managed by Technology Operations so this role acts as a second line of defence. Compliance: Ensure compliance with relevant laws, regulations, and standards (e.g., GDPR, ISO 27001) by implementing and maintaining appropriate controls and procedures relevant to each of the territories that D&G operates. Security Architecture: Define and maintain the company's security architecture, including network security, infrastructure security, and cloud security, to protect against evolving threats and ensure this aligns to best practices. Security Education & Awareness: Promote a culture of security awareness and best practices throughout the organisation by providing training, education, and communication programs. Vendor Assurance: Review critical third-party vendors and service providers to ensure the security of outsourced systems and services and the data they contain. Incident Reviews: Lead the review of security incidents and breaches, coordinating with internal teams and external stakeholders to ensure any learnings are effectively applied. Budget Management: Develop and manage the information security budget, ensuring that resources are allocated efficiently to support security initiatives and priorities. Reporting: Provide regular reports and updates to executive leadership and the board of directors on the status of the information security program, key metrics, and emerging threats. Ensure the Security Operations Dashboard is maintained and kept up to date, both in terms of content and the KRIs that are relevant to the business. We offer lots of great benefits! Competitive salary and annual discretionary bonus Hybrid working - presence with purpose; you work from an office when it makes sense 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave Training opportunities as well as clearly defined career progression Health cash plan - employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service Attractive company pension scheme Life assurance - employer funded cover of 4x basic salary Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services Salary Finance - access to savings and borrowing through payroll Car Leasing - access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand new vehicles Travel Loans - interest free loans to help spread the cost of annual travel tickets Cycle to Work - tax efficient bike and cycling equipment worth up to £1,000 Health & Wellbeing - discounted gym membership, online virtual workout sessions, online culinary classes OnHand - Giving you the opportunity to be an Eco & Social volunteer via a handy app . click apply for full job details
Business Development Operations
Menlo Ventures
The Company You'll Join Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Carta's fund administration platform supports nearly 7,000 funds and SPVs, representing $150B in assets under administration in venture capital and private equity. Trusted by more than 40,000 companies, Carta also helps private businesses in over 160 countries manage their cap tables, valuations, taxes, equity programs, compensation, and more. Together, Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions don't work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta's software for the Office of the Fund CFO does just that - it's a new category of software to make private markets look more like public markets - a connected ERP for private capital. For more information about our offices and culture, check out our Carta careers page . The Team You'll Work With You'll join Carta Europe's business development team, supporting the senior members of the team whilst representing Carta in-market to help expand our partner ecosystem and deepen existing relationships. Our partners span law firms, banks, audit providers, industry associations, and other leaders in the private markets. As a Partnerships Operations Associate you'll support scalable and effective go-to-market initiatives and play a key role in building and managing impactful external partnerships. This role collaborates closely with internal teams-including sales, marketing, finance, and legal-to deliver value to partners and drive new business opportunities across our network. The Problems You'll Solve Track and report the impact of partnership activities using both dedicated software and hands-on data management (including Google Sheets) Assess sponsorship requests from venture capital, private equity, and other ecosystem partners, and present recommendations to the senior team Manage budgets and oversee compliance for partnership activities Lead the planning and execution of both virtual and in-person events, serving as the central point of coordination across internal and external teams Build and maintain Carta's community database Represent Carta at industry events, meeting with current and prospective partners (some international travel may be required) Coordinate with sales to activate mutual books of business and drive referral opportunities Lead discovery on new ways Carta can deliver added value to partners and unlock new business channels Develop and maintain relationships with ecosystem partners to promote Carta's fund and investor tools for venture capital and private equity Streamline cross-functional processes to ensure accuracy and scalability across our GTM initiatives. Assist the Managing Director in planning and managing their time for both strategic initiatives and day-to-day operations, helping to balance urgent tasks with long-term goals. Track action items from meetings with the Managing Director and ensure follow-up on outstanding tasks or commitments. Serve as a primary point of contact for internal and external communications directed at the Managing Director, ensuring efficient and effective communication flow. About You Knowledgeable about venture capital, private equity, and the broader private markets industry; comfortable holding informed conversations in this sector Professional experience in business development, partnerships, or a related industry function Highly organized, structured, and detail-oriented; committed to efficiency and accuracy across all tasks Values the importance of details to protect and strengthen Carta's brand with high-expectation stakeholders Enthusiastic and deeply interested in the private markets-staying connected to developments in venture and private equity Motivated by having tangible impact on business outcomes Comfortable thriving in a startup culture with high ownership, accountability, and shifting priorities Able to juggle multiple projects and adapt to fast-changing environments Nice-to-Haves Experience supporting back-office operations in private markets funds An active network within the venture capital and private equity community Disclosures: We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email. Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details. For information on our data privacy policies, see Privacy , CA Candidate Privacy , and Brazil Transparency Report . Please note that all official communications from us will come from domain. Report any contact from unapproved domains to .
Jul 19, 2025
Full time
The Company You'll Join Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Carta's fund administration platform supports nearly 7,000 funds and SPVs, representing $150B in assets under administration in venture capital and private equity. Trusted by more than 40,000 companies, Carta also helps private businesses in over 160 countries manage their cap tables, valuations, taxes, equity programs, compensation, and more. Together, Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions don't work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta's software for the Office of the Fund CFO does just that - it's a new category of software to make private markets look more like public markets - a connected ERP for private capital. For more information about our offices and culture, check out our Carta careers page . The Team You'll Work With You'll join Carta Europe's business development team, supporting the senior members of the team whilst representing Carta in-market to help expand our partner ecosystem and deepen existing relationships. Our partners span law firms, banks, audit providers, industry associations, and other leaders in the private markets. As a Partnerships Operations Associate you'll support scalable and effective go-to-market initiatives and play a key role in building and managing impactful external partnerships. This role collaborates closely with internal teams-including sales, marketing, finance, and legal-to deliver value to partners and drive new business opportunities across our network. The Problems You'll Solve Track and report the impact of partnership activities using both dedicated software and hands-on data management (including Google Sheets) Assess sponsorship requests from venture capital, private equity, and other ecosystem partners, and present recommendations to the senior team Manage budgets and oversee compliance for partnership activities Lead the planning and execution of both virtual and in-person events, serving as the central point of coordination across internal and external teams Build and maintain Carta's community database Represent Carta at industry events, meeting with current and prospective partners (some international travel may be required) Coordinate with sales to activate mutual books of business and drive referral opportunities Lead discovery on new ways Carta can deliver added value to partners and unlock new business channels Develop and maintain relationships with ecosystem partners to promote Carta's fund and investor tools for venture capital and private equity Streamline cross-functional processes to ensure accuracy and scalability across our GTM initiatives. Assist the Managing Director in planning and managing their time for both strategic initiatives and day-to-day operations, helping to balance urgent tasks with long-term goals. Track action items from meetings with the Managing Director and ensure follow-up on outstanding tasks or commitments. Serve as a primary point of contact for internal and external communications directed at the Managing Director, ensuring efficient and effective communication flow. About You Knowledgeable about venture capital, private equity, and the broader private markets industry; comfortable holding informed conversations in this sector Professional experience in business development, partnerships, or a related industry function Highly organized, structured, and detail-oriented; committed to efficiency and accuracy across all tasks Values the importance of details to protect and strengthen Carta's brand with high-expectation stakeholders Enthusiastic and deeply interested in the private markets-staying connected to developments in venture and private equity Motivated by having tangible impact on business outcomes Comfortable thriving in a startup culture with high ownership, accountability, and shifting priorities Able to juggle multiple projects and adapt to fast-changing environments Nice-to-Haves Experience supporting back-office operations in private markets funds An active network within the venture capital and private equity community Disclosures: We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email. Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details. For information on our data privacy policies, see Privacy , CA Candidate Privacy , and Brazil Transparency Report . Please note that all official communications from us will come from domain. Report any contact from unapproved domains to .
Business Support Co-ordinator
Global Underwater Hub
You're offline. This is a read only version of the page. The primary focus of the Business Support Co-ordinator is to provide a professional and welcoming environment for users of GUH's north of England office in Newcastle, including ensuring high standards of facility presentation as well as supporting company operations by maintaining office systems and supervising smooth running of day-to-day operations. This role will be very much front of house focussed and so a welcoming confident persona is required to greet and direct visitors to the office. This is a varied role that will also include event and membership support. Key Accountabilities: Perform front of house functions, providing welcome and direction to all members / visitors, including but not limited to: With support from the regional membership manager, managing the Hub diary including meetings, events and hot desking Registration of all visitors to the site Providing hospitality for meetings by ensuring appropriate provisions are offered/made available to visitors Arranging suitable catering when appropriate Setting up and clearing up of all public spaces and meeting rooms Being responsible for the security of the building during office hours. Ensure the smooth running of the office and provide administrative support when required to any member of the team Answering the telephone in a friendly and efficient manner and taking messages as appropriate Support the Events team in organising and running UK wide and North based events where required (this may include external locations and other geographic locations on occasion) Lead on office related remedial tasks (for example repairs/ site audit/ maintenance) with support from Aberdeen office management. Assist with Health and Safety matters, including Office logistics and HSE inductions for new starts, managing local H&S annual audit requirements with support and guidance from the Aberdeen office manager. Managing contracts for general office maintenance Document control - assist in maintaining suitable electronic filing for all office documentation Assist with room booking requirements when requested. Maintain the north of England team's project planner as required North of England membership support as required (with support from membership team) Local induction responsibilities Custodian of the Office Logistics and HSE induction process for all new local staff members with support as required from Aberdeen office manager. Support the HR Manager as required with local HR inductions for new starts Filing/Archiving as required Logging incoming mail/Franking of outgoing mail Keeping the main office and the kitchen facility clean and tidy General administration including control of items such as stationery and catering supplies Any other appropriately agreed duties as directed by the Regional Director, Finance Director, Chief Executive or other senior management. Day to day line management reporting will be to the Regional Manager (North), Liaise and work with Aberdeen office manager to ensure consistency of approach to all relevant functional policies, processes and procedures across the UK organisation GUH core values Trustworthy - We are an open and welcoming organisation Strategic - We are an intelligence led organisation providing stakeholders with access to information relevant to the underwater marketplace. Expertise - We are industry subject matter experts, providing specialist knowledge of all sectors of the underwater industry Insightful - We ensure our stakeholders have access to relevant data and market analysis to allow them to harness opportunities in a growing global marketplace Collaborative - We work across industry sectors to facilitate and support collaboration with colleagues and stakeholders. All our activities are underpinned with a demonstrable focus on our own personal health and safety and the health and safety of our colleagues and stakeholders. We always demonstrate safety leadership in our words and actions. Person specification Qualifications and experience NVQ level 3 or ONC standard in a related subject or equivalent relevant experience in a "front of house", administrative or business-related discipline Demonstrable experience in administrative management of documentation and information management Demonstrable knowledge and experience of IT systems, Records & Document Management Systems and Microsoft Office applications Demonstrable relevant experience in a similar role / environment Has been exposed to underwater business environments Demonstrable relevant experience of managing contracts and relationships with external service providers Person specification Qualifications and experience NVQ level 3 or ONC standard in a related subject or equivalent relevant experience in a "front of house", administrative or business-related discipline Demonstrable experience in administrative management of documentation and information management Demonstrable knowledge and experience of IT systems, Records & Document Management Systems and Microsoft Office applications Demonstrable relevant experience in a similar role / environment Has been exposed to underwater business environments Demonstrable relevant experience of managing contracts and relationships with external service providers Specific training / specialist skills Ability to manage multiple projects at the same time Personal computer proficiency, Microsoft Office 365 skills essential Personal skills Must portray a confident, friendly and professional, corporate image to all visitors when representing the GUH in the office and while working away from the office Systematic approach to work activities Good time-management and organisational skills A strong team player Self-motivated and capable of working on own initiative Good time management skills with the ability to effectively prioritise key activities and manage the needs and requirements of multiple stakeholders Has demonstrated / commands respect from peers and demonstrates the ability to lead, motivate and develop diverse staff High level of integrity and discretion in dealing with sensitive information A keen attention to detail Excellent verbal communication and interpersonal skills Next steps If you are interested in applying for this role, please send a CV and covering letter to Ricci Boston, Regional Director (North of England) , Global Underwater Hub - . If you have any requirements or adjustments that you may need assistance with throughout the application process, please contact Angus Brechin or call .
Jul 19, 2025
Full time
You're offline. This is a read only version of the page. The primary focus of the Business Support Co-ordinator is to provide a professional and welcoming environment for users of GUH's north of England office in Newcastle, including ensuring high standards of facility presentation as well as supporting company operations by maintaining office systems and supervising smooth running of day-to-day operations. This role will be very much front of house focussed and so a welcoming confident persona is required to greet and direct visitors to the office. This is a varied role that will also include event and membership support. Key Accountabilities: Perform front of house functions, providing welcome and direction to all members / visitors, including but not limited to: With support from the regional membership manager, managing the Hub diary including meetings, events and hot desking Registration of all visitors to the site Providing hospitality for meetings by ensuring appropriate provisions are offered/made available to visitors Arranging suitable catering when appropriate Setting up and clearing up of all public spaces and meeting rooms Being responsible for the security of the building during office hours. Ensure the smooth running of the office and provide administrative support when required to any member of the team Answering the telephone in a friendly and efficient manner and taking messages as appropriate Support the Events team in organising and running UK wide and North based events where required (this may include external locations and other geographic locations on occasion) Lead on office related remedial tasks (for example repairs/ site audit/ maintenance) with support from Aberdeen office management. Assist with Health and Safety matters, including Office logistics and HSE inductions for new starts, managing local H&S annual audit requirements with support and guidance from the Aberdeen office manager. Managing contracts for general office maintenance Document control - assist in maintaining suitable electronic filing for all office documentation Assist with room booking requirements when requested. Maintain the north of England team's project planner as required North of England membership support as required (with support from membership team) Local induction responsibilities Custodian of the Office Logistics and HSE induction process for all new local staff members with support as required from Aberdeen office manager. Support the HR Manager as required with local HR inductions for new starts Filing/Archiving as required Logging incoming mail/Franking of outgoing mail Keeping the main office and the kitchen facility clean and tidy General administration including control of items such as stationery and catering supplies Any other appropriately agreed duties as directed by the Regional Director, Finance Director, Chief Executive or other senior management. Day to day line management reporting will be to the Regional Manager (North), Liaise and work with Aberdeen office manager to ensure consistency of approach to all relevant functional policies, processes and procedures across the UK organisation GUH core values Trustworthy - We are an open and welcoming organisation Strategic - We are an intelligence led organisation providing stakeholders with access to information relevant to the underwater marketplace. Expertise - We are industry subject matter experts, providing specialist knowledge of all sectors of the underwater industry Insightful - We ensure our stakeholders have access to relevant data and market analysis to allow them to harness opportunities in a growing global marketplace Collaborative - We work across industry sectors to facilitate and support collaboration with colleagues and stakeholders. All our activities are underpinned with a demonstrable focus on our own personal health and safety and the health and safety of our colleagues and stakeholders. We always demonstrate safety leadership in our words and actions. Person specification Qualifications and experience NVQ level 3 or ONC standard in a related subject or equivalent relevant experience in a "front of house", administrative or business-related discipline Demonstrable experience in administrative management of documentation and information management Demonstrable knowledge and experience of IT systems, Records & Document Management Systems and Microsoft Office applications Demonstrable relevant experience in a similar role / environment Has been exposed to underwater business environments Demonstrable relevant experience of managing contracts and relationships with external service providers Person specification Qualifications and experience NVQ level 3 or ONC standard in a related subject or equivalent relevant experience in a "front of house", administrative or business-related discipline Demonstrable experience in administrative management of documentation and information management Demonstrable knowledge and experience of IT systems, Records & Document Management Systems and Microsoft Office applications Demonstrable relevant experience in a similar role / environment Has been exposed to underwater business environments Demonstrable relevant experience of managing contracts and relationships with external service providers Specific training / specialist skills Ability to manage multiple projects at the same time Personal computer proficiency, Microsoft Office 365 skills essential Personal skills Must portray a confident, friendly and professional, corporate image to all visitors when representing the GUH in the office and while working away from the office Systematic approach to work activities Good time-management and organisational skills A strong team player Self-motivated and capable of working on own initiative Good time management skills with the ability to effectively prioritise key activities and manage the needs and requirements of multiple stakeholders Has demonstrated / commands respect from peers and demonstrates the ability to lead, motivate and develop diverse staff High level of integrity and discretion in dealing with sensitive information A keen attention to detail Excellent verbal communication and interpersonal skills Next steps If you are interested in applying for this role, please send a CV and covering letter to Ricci Boston, Regional Director (North of England) , Global Underwater Hub - . If you have any requirements or adjustments that you may need assistance with throughout the application process, please contact Angus Brechin or call .
GerrardWhite
Director of Financial Reporting and Operations
GerrardWhite
Director of Financial Reporting & Operations - Financial Controller (Insurance) Gerrard White has been retained on an exclusive basis to secure this critical leadership role for a rapidly-scaling UK insurance group. The Mandate Reporting directly to the CFO, you will: Own and lead the external narrative - ensure delivery of flawless UK GAAP, IFRS, and Solvency II packs, board papers, and audit interface. Oversee and lead first-line control & operations - cash, treasury, AP, Oracle GL, Blackline; ensure tight governance and eliminate surprises. Modernize the finance stack - spearhead system, data, and process automation; lead finance integration for future M&A. Safeguard - ensure SMCR, data privacy, and operational risk frameworks are embedded and actively managed. Lead and inspire high-performing teams, coach future leaders, and raise the bar. The Profile We Are Seeking Senior finance head in Insurance with deep IFRS 17 & Solvency II exposure. Track record designing and executing finance transformation or PMI programs. Proven builder of robust first-line financial controls inside fast-growth, regulated environments. Ability to influence ExCo, Audit Committee, and regulators; keep teams engaged. Qualified accountant (ACA/ACCA/CIMA) with a tech-curious mindset. Why Move? Blueprint authority - CFO wants a partner to architect tomorrow's finance function, not just maintain today's. Board visibility - direct impact on strategic decisions, M&A, and capital agenda. Growth runway - as the group scales (organic + M&A), your remit and influence scale with it. Package - competitive base and bonuses (personal and company performance), plus true flexibility. Confidential process - initial conversations will be with Gerrard White's Executive Search team. All approaches are handled in strict confidence; no CVs leave our desk without your consent. Ready to Explore? Click apply now and let's arrange an initial conversation to learn more. GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for temporary and contract workers. By applying for this job, you accept the terms of our Privacy Policy and Terms of Service Agreement, which can be found at .
Jul 19, 2025
Full time
Director of Financial Reporting & Operations - Financial Controller (Insurance) Gerrard White has been retained on an exclusive basis to secure this critical leadership role for a rapidly-scaling UK insurance group. The Mandate Reporting directly to the CFO, you will: Own and lead the external narrative - ensure delivery of flawless UK GAAP, IFRS, and Solvency II packs, board papers, and audit interface. Oversee and lead first-line control & operations - cash, treasury, AP, Oracle GL, Blackline; ensure tight governance and eliminate surprises. Modernize the finance stack - spearhead system, data, and process automation; lead finance integration for future M&A. Safeguard - ensure SMCR, data privacy, and operational risk frameworks are embedded and actively managed. Lead and inspire high-performing teams, coach future leaders, and raise the bar. The Profile We Are Seeking Senior finance head in Insurance with deep IFRS 17 & Solvency II exposure. Track record designing and executing finance transformation or PMI programs. Proven builder of robust first-line financial controls inside fast-growth, regulated environments. Ability to influence ExCo, Audit Committee, and regulators; keep teams engaged. Qualified accountant (ACA/ACCA/CIMA) with a tech-curious mindset. Why Move? Blueprint authority - CFO wants a partner to architect tomorrow's finance function, not just maintain today's. Board visibility - direct impact on strategic decisions, M&A, and capital agenda. Growth runway - as the group scales (organic + M&A), your remit and influence scale with it. Package - competitive base and bonuses (personal and company performance), plus true flexibility. Confidential process - initial conversations will be with Gerrard White's Executive Search team. All approaches are handled in strict confidence; no CVs leave our desk without your consent. Ready to Explore? Click apply now and let's arrange an initial conversation to learn more. GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for temporary and contract workers. By applying for this job, you accept the terms of our Privacy Policy and Terms of Service Agreement, which can be found at .
Quality Assurance Manager
Seapeak LLC
Position: Quality Assurance Manager Location: Glasgow Department: Operations Reports To: Director, Quality Assurance Position Summary The Quality Assurance Manager is responsible for providing support to the Director, Quality Assurance in the maintenance of the company's management system, office audits and certifications. This role is also responsible for managing the administration of vetting processes (SIRE and Flag Inspections) and line manager for Quality Assurance Coordinators. Major Responsibilities Support the Management of Change (MOC) process for the company's management system. Responsible for scheduling and closing out of Office audits (Glasgow and Singapore). Coordinate inter-departmental TMSA review, updates and submission for TMSA self-assessment into OCIMF database. System administrator for company accounts with Flag administrations, Classification Societies, OCIMF SIRE and Q88. Manage the administration of vetting processes (SIRE and Flag inspections). As line manager, training and development of Quality Assurance Coordinators. Coordinate and collate information for company management review material. Any other duties assigned by line manager. Requirements (Knowledge, Skills & Abilities) Knowledge of international maritime regulations, SIRE inspection and TMSA requirements. Strong organisational and skill, problem solving and time management. Excellent attention to detail and work ethic. Strong teamwork, interpersonal, and communication skills. Benefits Package Hybrid working.Although you are welcome to work in our Finnieston office full time, you are able to work from home up to 2 days per week, after successfullycompleting the probationary period. 36 days' annual leave inclusive of public holidays, raising to 41 with continued service. Private health, dental, and travel cover. Annual bonus programme. Additional annual bonus used to promote employee wellbeing. Up to 9% employer pension contributions. Life assurance equivalent to four times your annual salary. Enhanced family friendly and company sick leave/pay. Cycle to work scheme. Season ticket loan scheme. Employee assistance programme. Up to 3 additional days' leave to promote Seapeak's commitment to corporate social responsibility (CSR) - use these days for things such as volunteer work or to celebrate a significant life event or a religious/cultural holiday. About Seapeak Seapeak is one of the world's largest independent owner-operators, with ownership interests in over 90 LNG, LPG, Ethane and multigas carriers, and an LNG regasification terminal. With investment from our sponsor, leading alternative investment firm, Stonepeak, there has been a positive repositioning for our company with focus on growth-based commercial diversification. Delivering on our goals to expand our fleet and diversify our portfolio, Seapeak has most recently acquired Evergas for $700 million, which primarily focuses its operations on the shipment of ethane - an even greener global fuel source. Our business is important - we are powering the day-to-day lives of so many - and we are looking to build our Team to support our growth through acquisition and newbuild orders. At Seapeak, we are committed to building successful careers and future leaders. Join us! For the chance to be empowered, to make decisions and be part of a supportive, high-achieving Team. We set the standard for industry. We are solution driven, accountable for results and measured by success.
Jul 19, 2025
Full time
Position: Quality Assurance Manager Location: Glasgow Department: Operations Reports To: Director, Quality Assurance Position Summary The Quality Assurance Manager is responsible for providing support to the Director, Quality Assurance in the maintenance of the company's management system, office audits and certifications. This role is also responsible for managing the administration of vetting processes (SIRE and Flag Inspections) and line manager for Quality Assurance Coordinators. Major Responsibilities Support the Management of Change (MOC) process for the company's management system. Responsible for scheduling and closing out of Office audits (Glasgow and Singapore). Coordinate inter-departmental TMSA review, updates and submission for TMSA self-assessment into OCIMF database. System administrator for company accounts with Flag administrations, Classification Societies, OCIMF SIRE and Q88. Manage the administration of vetting processes (SIRE and Flag inspections). As line manager, training and development of Quality Assurance Coordinators. Coordinate and collate information for company management review material. Any other duties assigned by line manager. Requirements (Knowledge, Skills & Abilities) Knowledge of international maritime regulations, SIRE inspection and TMSA requirements. Strong organisational and skill, problem solving and time management. Excellent attention to detail and work ethic. Strong teamwork, interpersonal, and communication skills. Benefits Package Hybrid working.Although you are welcome to work in our Finnieston office full time, you are able to work from home up to 2 days per week, after successfullycompleting the probationary period. 36 days' annual leave inclusive of public holidays, raising to 41 with continued service. Private health, dental, and travel cover. Annual bonus programme. Additional annual bonus used to promote employee wellbeing. Up to 9% employer pension contributions. Life assurance equivalent to four times your annual salary. Enhanced family friendly and company sick leave/pay. Cycle to work scheme. Season ticket loan scheme. Employee assistance programme. Up to 3 additional days' leave to promote Seapeak's commitment to corporate social responsibility (CSR) - use these days for things such as volunteer work or to celebrate a significant life event or a religious/cultural holiday. About Seapeak Seapeak is one of the world's largest independent owner-operators, with ownership interests in over 90 LNG, LPG, Ethane and multigas carriers, and an LNG regasification terminal. With investment from our sponsor, leading alternative investment firm, Stonepeak, there has been a positive repositioning for our company with focus on growth-based commercial diversification. Delivering on our goals to expand our fleet and diversify our portfolio, Seapeak has most recently acquired Evergas for $700 million, which primarily focuses its operations on the shipment of ethane - an even greener global fuel source. Our business is important - we are powering the day-to-day lives of so many - and we are looking to build our Team to support our growth through acquisition and newbuild orders. At Seapeak, we are committed to building successful careers and future leaders. Join us! For the chance to be empowered, to make decisions and be part of a supportive, high-achieving Team. We set the standard for industry. We are solution driven, accountable for results and measured by success.
Allen Associates
Head of Finance
Allen Associates Oxford, Oxfordshire
Head of Finance This is a role for a fully qualified, senior level finance professional with solid hands-on finance and team management experience, who is comfortable working with multiple key stakeholders, multiple sites, external stakeholders and internal teams. The role would suit someone used to working in Private Equity, Education or fast paced commercial organisations. Head of Finance Responsibilities This is a broad financial role enabling you to experience a wide range of topics whilst still having oversight of all forecasting, cash flow and statutory reporting requirements alongside driving commercial success and performance. The duties will include but not be limited to: Capex reporting, cash collections reports, preparation of annual financial audits Preparation and presentation of management accounts, statutory accounts, financial statements and financial reporting Budgeting, forecasting, and cashflow management Providing accurate and timely financial information to internal stakeholders and SLT Managing and developing the capabilities of a finance team Working with operations to ensure procurement procedures are in place and deliver against contractual expectations Maintaining legal and regulatory processes, policies and systems, ensuring compliance Head of Finance Rewards Our client offers: An impressive 28 days annual leave per year, as well as Bank Holidays 7% company contribution to your pension scheme. Friendly, supportive and welcoming environment with a real focus on training and development. You will have access to free lunches (which we're assured are delicious!) when in the office. Employee Assistance Programme Cycle to work scheme Eye care Vouchers Full-Time, Permanent. Monday to Friday. Fully office-based. Some flexible working options. The Company Our client is an education provider. Head of Finance Experience To be successful in this role, you'll be fully qualified with CIMA, ACCA, ACA or hold another recognised professional accounting qualification, and preferably have experience working in the Higher Education, Hospitality or Private Equity sectors. You'll have extensive experience in a financial leadership capacity and demonstrate high levels of personal integrity, as well as be an exceptional communicator and influencer, able to take a strategic view of the business and work with tact, diplomacy and resilience in a high pressured role with strict deadlines. You'll be experienced in statutory accounting, reporting, consolidations, business planning, and cashflow management . You must have previous line management experience. You must have a collaborative work style, and be prepared to follow set processes and procedures as outlined by the organisation. There is a high volume of AP work within the finance team and lots of customer service, working at pace and tempo. Knowledge of MS Dynamics and OneStream finance management software advantageous. There is NO systems transformation within this role. 1st stage interview with Regional Finance Manager and HR/ Recruiter 2nd stage interview with Head of HR and Director Both interviews will include a practical assessment and competency questions Location Central Oxford - office-based role. No onsite car parking but close to public transport links. How to Apply for this Head of Finance role Please apply online with an up-to-date CV outlining how you meet the selection criteria for this role, to (url removed) You must have the full right to work in the UK to apply for this role. Sponsorship is not available. "INDBOOST" Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
Jul 19, 2025
Full time
Head of Finance This is a role for a fully qualified, senior level finance professional with solid hands-on finance and team management experience, who is comfortable working with multiple key stakeholders, multiple sites, external stakeholders and internal teams. The role would suit someone used to working in Private Equity, Education or fast paced commercial organisations. Head of Finance Responsibilities This is a broad financial role enabling you to experience a wide range of topics whilst still having oversight of all forecasting, cash flow and statutory reporting requirements alongside driving commercial success and performance. The duties will include but not be limited to: Capex reporting, cash collections reports, preparation of annual financial audits Preparation and presentation of management accounts, statutory accounts, financial statements and financial reporting Budgeting, forecasting, and cashflow management Providing accurate and timely financial information to internal stakeholders and SLT Managing and developing the capabilities of a finance team Working with operations to ensure procurement procedures are in place and deliver against contractual expectations Maintaining legal and regulatory processes, policies and systems, ensuring compliance Head of Finance Rewards Our client offers: An impressive 28 days annual leave per year, as well as Bank Holidays 7% company contribution to your pension scheme. Friendly, supportive and welcoming environment with a real focus on training and development. You will have access to free lunches (which we're assured are delicious!) when in the office. Employee Assistance Programme Cycle to work scheme Eye care Vouchers Full-Time, Permanent. Monday to Friday. Fully office-based. Some flexible working options. The Company Our client is an education provider. Head of Finance Experience To be successful in this role, you'll be fully qualified with CIMA, ACCA, ACA or hold another recognised professional accounting qualification, and preferably have experience working in the Higher Education, Hospitality or Private Equity sectors. You'll have extensive experience in a financial leadership capacity and demonstrate high levels of personal integrity, as well as be an exceptional communicator and influencer, able to take a strategic view of the business and work with tact, diplomacy and resilience in a high pressured role with strict deadlines. You'll be experienced in statutory accounting, reporting, consolidations, business planning, and cashflow management . You must have previous line management experience. You must have a collaborative work style, and be prepared to follow set processes and procedures as outlined by the organisation. There is a high volume of AP work within the finance team and lots of customer service, working at pace and tempo. Knowledge of MS Dynamics and OneStream finance management software advantageous. There is NO systems transformation within this role. 1st stage interview with Regional Finance Manager and HR/ Recruiter 2nd stage interview with Head of HR and Director Both interviews will include a practical assessment and competency questions Location Central Oxford - office-based role. No onsite car parking but close to public transport links. How to Apply for this Head of Finance role Please apply online with an up-to-date CV outlining how you meet the selection criteria for this role, to (url removed) You must have the full right to work in the UK to apply for this role. Sponsorship is not available. "INDBOOST" Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
Hays
Financial Management Accountant
Hays
Financial Management Accountant, Sunderland Your new company This large social housing provider based in Sunderland are looking for an experienced Financial Management Specialist to join the Financial Management team to deliver an effective, flexible and customer focused service that supports the business to deliver its financial strategy. Your new role • You will support the delivery of an effective financial management business partnering service across the directorate. • You will support the development of the short and medium term financial strategies for the directorate through working with colleagues to understand their requirements and identifying interventions required and solutions where necessary. • You will prepare the timely monthly and quarterly management accounts and analysis for budget managers, directors, Executive Management Team, Board and funders. • You will support the development of effective technical accounting arrangements in accordance with relevant housing sector accounting requirements. • You will support embedding effective financial management accounting arrangements and controls. • You will work with colleagues to review financial budgets, understand variances and provide financial analysis and support to enable effective decision making and control expenditure. • You will work in partnership with budget holders to develop monthly financial forecasts, including providing advice and where necessary challenge to ensure effective use of resources. • You will establish excellent working relationships with internal and external stakeholders and support the development of reporting information to meet the needs of stakeholders. • You will provide advice and training to budget managers across the directorate on technical accounting matters. • You will support the Finance Business Partners in the preparation of the statutory accounts and working papers, including where required effective liaison with the auditors. • You will support the effective operation and development of the financial management system Open Accounts and the ongoing development of the Ebis module (Online workflow management system). • You will support the Finance Business Partner in providing information as required in the preparation and submission of financial returns required by the regulator. • Managing health and safety issues in your area of responsibility in line with the relevant section(s) of the relevant Health and Safety Policy. • Complying with business confidentiality and information security policies, in line with GDPR and relevant legislation • Live believe housing's values and behaviours, doing the right thing for our customers, our business, and our people • To deliver financially viable and economically effective services, seeking to gain maximum benefit from the use of resources and increasing social value What you'll need to succeed AAT qualified (or equivalent) or three years relevant experience, preferably part membership of a professional accounting body. What you'll get in return An attractive salary and benefits package with hybrid working is available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 19, 2025
Full time
Financial Management Accountant, Sunderland Your new company This large social housing provider based in Sunderland are looking for an experienced Financial Management Specialist to join the Financial Management team to deliver an effective, flexible and customer focused service that supports the business to deliver its financial strategy. Your new role • You will support the delivery of an effective financial management business partnering service across the directorate. • You will support the development of the short and medium term financial strategies for the directorate through working with colleagues to understand their requirements and identifying interventions required and solutions where necessary. • You will prepare the timely monthly and quarterly management accounts and analysis for budget managers, directors, Executive Management Team, Board and funders. • You will support the development of effective technical accounting arrangements in accordance with relevant housing sector accounting requirements. • You will support embedding effective financial management accounting arrangements and controls. • You will work with colleagues to review financial budgets, understand variances and provide financial analysis and support to enable effective decision making and control expenditure. • You will work in partnership with budget holders to develop monthly financial forecasts, including providing advice and where necessary challenge to ensure effective use of resources. • You will establish excellent working relationships with internal and external stakeholders and support the development of reporting information to meet the needs of stakeholders. • You will provide advice and training to budget managers across the directorate on technical accounting matters. • You will support the Finance Business Partners in the preparation of the statutory accounts and working papers, including where required effective liaison with the auditors. • You will support the effective operation and development of the financial management system Open Accounts and the ongoing development of the Ebis module (Online workflow management system). • You will support the Finance Business Partner in providing information as required in the preparation and submission of financial returns required by the regulator. • Managing health and safety issues in your area of responsibility in line with the relevant section(s) of the relevant Health and Safety Policy. • Complying with business confidentiality and information security policies, in line with GDPR and relevant legislation • Live believe housing's values and behaviours, doing the right thing for our customers, our business, and our people • To deliver financially viable and economically effective services, seeking to gain maximum benefit from the use of resources and increasing social value What you'll need to succeed AAT qualified (or equivalent) or three years relevant experience, preferably part membership of a professional accounting body. What you'll get in return An attractive salary and benefits package with hybrid working is available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Pinpoint Resourcing
Group Finance Director
Pinpoint Resourcing
Group Finance Director Pinpoint Resourcing are currently working with a luxury travel business based in London to source a Group Finance Director. This role will lead the financial reporting function and oversee the consolidation/entity accounting teams. Duties: Manage financial reporting timelines and ensure accurate consolidated reports Improve reporting processes, tools, and systems Integrate new entities into financial reporting structures Coordinate audits and resolve accounting issues Ensure compliance with accounting standards and regulations Oversee internal controls and compliance readiness Lead and develop a distributed finance team Collaborate with cross-functional teams to deliver financial insights Drive finance transformation and system enhancements Support fundraising, planning, and investor activities Skills and abilities needed: Experience working at a similar level in minimum of a 500m t/o business US GAAP experience IPO preparation experience Salary + Additional Information Paying between 200,000 - 230,000 + bonus + share options 3 days in the office (near Bond Street) 2 days from home If you are interested in this role please apply today! Due to the anticipated high volume of applications for this advertisement, it is with regret that we may only be able to contact those applicants successful in being shortlisted. However, your application for this or any further roles, may mean that we are able to contact you when additional vacancies become available. Should you not want this to be the case, please feel free to contact us directly to ensure we are aware of your wishes.
Jul 19, 2025
Full time
Group Finance Director Pinpoint Resourcing are currently working with a luxury travel business based in London to source a Group Finance Director. This role will lead the financial reporting function and oversee the consolidation/entity accounting teams. Duties: Manage financial reporting timelines and ensure accurate consolidated reports Improve reporting processes, tools, and systems Integrate new entities into financial reporting structures Coordinate audits and resolve accounting issues Ensure compliance with accounting standards and regulations Oversee internal controls and compliance readiness Lead and develop a distributed finance team Collaborate with cross-functional teams to deliver financial insights Drive finance transformation and system enhancements Support fundraising, planning, and investor activities Skills and abilities needed: Experience working at a similar level in minimum of a 500m t/o business US GAAP experience IPO preparation experience Salary + Additional Information Paying between 200,000 - 230,000 + bonus + share options 3 days in the office (near Bond Street) 2 days from home If you are interested in this role please apply today! Due to the anticipated high volume of applications for this advertisement, it is with regret that we may only be able to contact those applicants successful in being shortlisted. However, your application for this or any further roles, may mean that we are able to contact you when additional vacancies become available. Should you not want this to be the case, please feel free to contact us directly to ensure we are aware of your wishes.
Boston Consulting Group
Director of Secure Devices
Boston Consulting Group
Locations : Boston Canary Wharf Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Secure Devices is responsible for protecting BCG's edge and endpoint environments, including laptops, mobile phones, corporate-managed, BYOD, and server-side devices. This critical role leads the engineering and enablement of endpoint protection technologies, ensuring device compliance, threat detection, and automated response capabilities. The role combines strong technical leadership, deep expertise in endpoint protection platforms, and a collaborative approach to operationalize security across all user and device touchpoints globally. Key Responsibilities: Endpoint Security Strategy & Engineering: Define and lead the secure device strategy, ensuring strong protection across all device types and operating systems. Engineer and operate scalable solutions for endpoint protection, data loss prevention (DLP), and compliance checking. Build automated controls for device posture, encryption, threat detection, and remediation. Own and optimize integrations with tools such as Microsoft Defender, Purview, Symantec, CrowdStrike, or equivalent. Platform Integration & Automation: Drive automation for device onboarding, compliance validation, and health monitoring. Ensure endpoint telemetry is integrated with SIEM platforms and observability stacks. Partner with platform and infrastructure teams to enforce secure device baselines and policies. Build self-healing, zero-trust-aligned architectures for secure device management. Observability & Event Management: Implement real-time observability of endpoint health, risk exposure, and threat posture. Integrate with cybersecurity event and incident management pipelines for early detection and rapid response. Collaborate with the cyber and incident response teams to streamline investigation and containment. Ensure high-fidelity logging and alerting from all edge device sources. Compliance & Risk Management: Ensure devices meet internal policies and external regulatory standards through automation and audit-readiness. Drive policy enforcement through scalable automation and end-user experience design. Manage the lifecycle of security configuration across device fleets globally. Collaboration & Stakeholder Engagement: Work closely with IT support, mobility, infrastructure, and security operations teams. Partner with cyber, legal, and compliance stakeholders to define and enforce device governance policies. Serve as a key contributor to global security programs and strategic initiatives. Leadership & Operational Excellence: Lead a global engineering team responsible for endpoint protection tooling and device compliance. Foster a culture of security, automation, transparency, and continuous improvement. Define and track SLAs, SLOs, and KPIs related to device health, compliance, and risk. What You'll Bring Required Qualifications: 12+ years of experience in endpoint security, device management, or security engineering roles. Proven experience implementing and operating tools such as Microsoft Defender, Purview, Symantec, or CrowdStrike. Deep technical understanding of endpoint protection, mobile security, and compliance tooling. Strong background in automation, scripting, and observability practices. Experience working with large, global device fleets and BYOD models. Preferred Qualifications: Familiarity with zero-trust security models and endpoint detection and response (EDR). Certifications such as CISSP, CISM, Microsoft Security certifications, or equivalent. Experience integrating device telemetry into SIEM and SOAR platforms. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global alignment or vendor engagements. Ability to operate in a fast-paced, security-first engineering environment. The Director - Secure Devices plays a mission-critical role in securing BCG's edge footprint, from user laptops to mobile and unmanaged devices. By delivering high-visibility, automated, and resilient endpoint protection capabilities, this role ensures BCG maintains a strong, scalable, and adaptive defense posture aligned to the modern threat landscape. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 19, 2025
Full time
Locations : Boston Canary Wharf Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Secure Devices is responsible for protecting BCG's edge and endpoint environments, including laptops, mobile phones, corporate-managed, BYOD, and server-side devices. This critical role leads the engineering and enablement of endpoint protection technologies, ensuring device compliance, threat detection, and automated response capabilities. The role combines strong technical leadership, deep expertise in endpoint protection platforms, and a collaborative approach to operationalize security across all user and device touchpoints globally. Key Responsibilities: Endpoint Security Strategy & Engineering: Define and lead the secure device strategy, ensuring strong protection across all device types and operating systems. Engineer and operate scalable solutions for endpoint protection, data loss prevention (DLP), and compliance checking. Build automated controls for device posture, encryption, threat detection, and remediation. Own and optimize integrations with tools such as Microsoft Defender, Purview, Symantec, CrowdStrike, or equivalent. Platform Integration & Automation: Drive automation for device onboarding, compliance validation, and health monitoring. Ensure endpoint telemetry is integrated with SIEM platforms and observability stacks. Partner with platform and infrastructure teams to enforce secure device baselines and policies. Build self-healing, zero-trust-aligned architectures for secure device management. Observability & Event Management: Implement real-time observability of endpoint health, risk exposure, and threat posture. Integrate with cybersecurity event and incident management pipelines for early detection and rapid response. Collaborate with the cyber and incident response teams to streamline investigation and containment. Ensure high-fidelity logging and alerting from all edge device sources. Compliance & Risk Management: Ensure devices meet internal policies and external regulatory standards through automation and audit-readiness. Drive policy enforcement through scalable automation and end-user experience design. Manage the lifecycle of security configuration across device fleets globally. Collaboration & Stakeholder Engagement: Work closely with IT support, mobility, infrastructure, and security operations teams. Partner with cyber, legal, and compliance stakeholders to define and enforce device governance policies. Serve as a key contributor to global security programs and strategic initiatives. Leadership & Operational Excellence: Lead a global engineering team responsible for endpoint protection tooling and device compliance. Foster a culture of security, automation, transparency, and continuous improvement. Define and track SLAs, SLOs, and KPIs related to device health, compliance, and risk. What You'll Bring Required Qualifications: 12+ years of experience in endpoint security, device management, or security engineering roles. Proven experience implementing and operating tools such as Microsoft Defender, Purview, Symantec, or CrowdStrike. Deep technical understanding of endpoint protection, mobile security, and compliance tooling. Strong background in automation, scripting, and observability practices. Experience working with large, global device fleets and BYOD models. Preferred Qualifications: Familiarity with zero-trust security models and endpoint detection and response (EDR). Certifications such as CISSP, CISM, Microsoft Security certifications, or equivalent. Experience integrating device telemetry into SIEM and SOAR platforms. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global alignment or vendor engagements. Ability to operate in a fast-paced, security-first engineering environment. The Director - Secure Devices plays a mission-critical role in securing BCG's edge footprint, from user laptops to mobile and unmanaged devices. By delivering high-visibility, automated, and resilient endpoint protection capabilities, this role ensures BCG maintains a strong, scalable, and adaptive defense posture aligned to the modern threat landscape. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Boston Consulting Group
Director of AWS Platforms
Boston Consulting Group
Locations : Boston Canary Wharf Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision: Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and problem management to reduce risk and accelerate safe deployments. Operational Excellence & SRE Alignment: Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure accurate, complete, and up-to-date asset and configuration data across environments. Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records. Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence. Develop data ownership and stewardship models to ensure system integrity and accountability. Architecture & Platform Enablement: Work closely with architecture teams to model system dependencies, service maps, and integration patterns. Provide visibility into infrastructure and application architecture through contextualized configuration insights. Enable architecture governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor meetings. Ability to operate in a high-availability, global IT operations environment. The Director - Software Asset and Configuration Management (SACM) is a critical leadership role, launching a new, fully integrated capability that will transform how BCG manages its technology landscape. By connecting assets, services, and changes in real-time, this role ensures BCG's operations remain reliable, observable, secure, and continuously improving. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 19, 2025
Full time
Locations : Boston Canary Wharf Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Software Asset and Configuration Management (SACM) is responsible for the creation, implementation, and continuous improvement of BCG's modern, fully automated SACM function. As the beating heart of IT, this system will serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision: Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and problem management to reduce risk and accelerate safe deployments. Operational Excellence & SRE Alignment: Apply SRE principles to ensure reliability, performance, and resilience of the SACM platform. Embed SACM into 24x7 operations and observability platforms to support real-time decision-making. Support incident prevention, root cause analysis, and continuous improvement through data-driven insights. Define and enforce service level objectives (SLOs) and key performance indicators (KPIs) for SACM health and value. Governance, Compliance & Asset Management: Ensure accurate, complete, and up-to-date asset and configuration data across environments. Support audits, compliance initiatives, and license management by enabling traceable, historical configuration records. Partner with security, finance, and architecture to deliver governance, lifecycle, and policy adherence. Develop data ownership and stewardship models to ensure system integrity and accountability. Architecture & Platform Enablement: Work closely with architecture teams to model system dependencies, service maps, and integration patterns. Provide visibility into infrastructure and application architecture through contextualized configuration insights. Enable architecture governance, technical debt tracking, and risk impact assessments. Collaboration & Leadership: Lead a global team of engineers, analysts, and operations specialists responsible for the SACM platform. Partner across security, infrastructure, platform, and product teams to ensure SACM integration and value realization. Promote a culture of operational excellence, data-driven engineering, and continuous innovation. What You'll Bring Required Qualifications: 12+ years of experience in IT operations, infrastructure, or platform engineering roles. 5+ years of experience leading CMDB, ITSM, or configuration management functions. Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices. Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for global team engagement or vendor meetings. Ability to operate in a high-availability, global IT operations environment. The Director - Software Asset and Configuration Management (SACM) is a critical leadership role, launching a new, fully integrated capability that will transform how BCG manages its technology landscape. By connecting assets, services, and changes in real-time, this role ensures BCG's operations remain reliable, observable, secure, and continuously improving. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Compliance & Health and Safety Manager
Williams Shipping Group Southampton, Hampshire
Home Careers Compliance & Health and Safety Manager Compliance & Health and Safety Manager Southampton Full time Posted: 08 Jul The Compliance and Health & Safety Manager is responsible for developing, implementing, and overseeing organisational compliance with legal, regulatory, and health and safety standards. This role ensures that company operations adhere to internal policies, external regulations, and health and safety legislation to mitigate risk and create a safe working environment for all employees. The successful applicant will work closely with the board of directors to continuously improve processes and procedures to ensure best practice across all operational business units. Key Responsibilities: Compliance Management • Develop and maintain the organisation's compliance framework, policies, and procedures. • Monitor and interpret applicable laws, regulations, and standards across operations. • Conduct internal audits and risk assessments to evaluate compliance with relevant legislation. • Provide training and guidance to staff on compliance-related topics. • Collaborate with legal and operational teams to address and resolve compliance issues. • Maintain records and documentation for compliance activities and audits. • Responsibility for managing company insurance policies and liaising with insurers. • Involvement in commercial contracts to identify and mitigate risk. Health & Safety Management • Develop, implement, and maintain the company's Health & Safety Management System. • Ensure compliance with fire safety, and environmental regulations. • Conduct regular risk assessments and inspections across sites. • Investigate accidents, incidents, and near misses, and implement corrective actions. • Promote a culture of safety through training programs, workshops, and toolbox talks. • Liaise with external bodies such as regulatory authorities, insurers, and auditors. • Strong knowledge of health, safety, and environmental regulations. • Deep understanding of regulatory compliance requirements (e.g., GDPR, ISO standards). • Excellent organisational and analytical skills. • Effective communication and training skills. • Strong attention to detail and the ability to interpret complex regulations. • Ability to work independently and collaboratively across departments. Qualifications & Experience: • NEBOSH / IOSH or equivalent certification (preferred). • Minimum 3-5 years of experience in a compliance or health and safety management role. • Familiarity with ISO 45001, ISO 14001, or similar management systems. • Experience with audit processes and incident investigation. Work Environment & Conditions: • Office-based with regular site visits as required. • May require occasional travel to other company sites. • Must be available for incident response or emergencies outside regular hours, if necessary. To Apply: Please send a copy of your CV, along with a cover letter detailing why you are suitable for this role, to Application Attach CV (Please only attach PDF, Doc and Docx file extensions.) May I take this opportunity to thank you for an excellent service, could you also please pass on my thanks to all of your skippers who have helped us over the past few weeks. I just wanted to say thank you - it was a very challenging site to work at and make delivery to. Your drivers showed courtesy, patience and professionalism throughout the day Philip Kingston, Kingston Building Solutions Thank you for your assistance, it was very much appreciated and a special thank you to Bob who did a fantastic job. Jenny Wilkinson, Interserve Defence Ltd We are very happy with the service provided by your company, especially the driver and we will be using your company for any future work. Bob Sarkar, National Gritting Service I would like to personally thank you, as a company, and every one of your drivers for their professional approach to the deliveries to our site, all of your drivers have been absolutely fantastic. On Behalf of the Environment Agency and the Residents of Romsey and Winchester, I would like to convey our warmest gratitude for the support you provided during recent flooding. Without you we would not have been able to respond as quickly or effectively as we did. We would like to thank yourself and your team at Williams Shipping for all your help last week, your team were great at getting us around and in position where and when we needed to be in spite of some rotten weather. Cliff Stonestreet, Fully Fused Fireworks Worldwide Event Management Thank you very much for your assistance and I have to say the two crew members on the vessel could not have been more helpful. Steve Beck, Burgess Marine May I take this opportunity to thank you for an excellent service, could you also please pass on my thanks to all of your skippers who have helped us over the past few weeks. I just wanted to say thank you - it was a very challenging site to work at and make delivery to. Your drivers showed courtesy, patience and professionalism throughout the day Philip Kingston, Kingston Building Solutions
Jul 19, 2025
Full time
Home Careers Compliance & Health and Safety Manager Compliance & Health and Safety Manager Southampton Full time Posted: 08 Jul The Compliance and Health & Safety Manager is responsible for developing, implementing, and overseeing organisational compliance with legal, regulatory, and health and safety standards. This role ensures that company operations adhere to internal policies, external regulations, and health and safety legislation to mitigate risk and create a safe working environment for all employees. The successful applicant will work closely with the board of directors to continuously improve processes and procedures to ensure best practice across all operational business units. Key Responsibilities: Compliance Management • Develop and maintain the organisation's compliance framework, policies, and procedures. • Monitor and interpret applicable laws, regulations, and standards across operations. • Conduct internal audits and risk assessments to evaluate compliance with relevant legislation. • Provide training and guidance to staff on compliance-related topics. • Collaborate with legal and operational teams to address and resolve compliance issues. • Maintain records and documentation for compliance activities and audits. • Responsibility for managing company insurance policies and liaising with insurers. • Involvement in commercial contracts to identify and mitigate risk. Health & Safety Management • Develop, implement, and maintain the company's Health & Safety Management System. • Ensure compliance with fire safety, and environmental regulations. • Conduct regular risk assessments and inspections across sites. • Investigate accidents, incidents, and near misses, and implement corrective actions. • Promote a culture of safety through training programs, workshops, and toolbox talks. • Liaise with external bodies such as regulatory authorities, insurers, and auditors. • Strong knowledge of health, safety, and environmental regulations. • Deep understanding of regulatory compliance requirements (e.g., GDPR, ISO standards). • Excellent organisational and analytical skills. • Effective communication and training skills. • Strong attention to detail and the ability to interpret complex regulations. • Ability to work independently and collaboratively across departments. Qualifications & Experience: • NEBOSH / IOSH or equivalent certification (preferred). • Minimum 3-5 years of experience in a compliance or health and safety management role. • Familiarity with ISO 45001, ISO 14001, or similar management systems. • Experience with audit processes and incident investigation. Work Environment & Conditions: • Office-based with regular site visits as required. • May require occasional travel to other company sites. • Must be available for incident response or emergencies outside regular hours, if necessary. To Apply: Please send a copy of your CV, along with a cover letter detailing why you are suitable for this role, to Application Attach CV (Please only attach PDF, Doc and Docx file extensions.) May I take this opportunity to thank you for an excellent service, could you also please pass on my thanks to all of your skippers who have helped us over the past few weeks. I just wanted to say thank you - it was a very challenging site to work at and make delivery to. Your drivers showed courtesy, patience and professionalism throughout the day Philip Kingston, Kingston Building Solutions Thank you for your assistance, it was very much appreciated and a special thank you to Bob who did a fantastic job. Jenny Wilkinson, Interserve Defence Ltd We are very happy with the service provided by your company, especially the driver and we will be using your company for any future work. Bob Sarkar, National Gritting Service I would like to personally thank you, as a company, and every one of your drivers for their professional approach to the deliveries to our site, all of your drivers have been absolutely fantastic. On Behalf of the Environment Agency and the Residents of Romsey and Winchester, I would like to convey our warmest gratitude for the support you provided during recent flooding. Without you we would not have been able to respond as quickly or effectively as we did. We would like to thank yourself and your team at Williams Shipping for all your help last week, your team were great at getting us around and in position where and when we needed to be in spite of some rotten weather. Cliff Stonestreet, Fully Fused Fireworks Worldwide Event Management Thank you very much for your assistance and I have to say the two crew members on the vessel could not have been more helpful. Steve Beck, Burgess Marine May I take this opportunity to thank you for an excellent service, could you also please pass on my thanks to all of your skippers who have helped us over the past few weeks. I just wanted to say thank you - it was a very challenging site to work at and make delivery to. Your drivers showed courtesy, patience and professionalism throughout the day Philip Kingston, Kingston Building Solutions
Mazars
Advisory & Valuations - Energy, Infrastructure & Environment - Associate Director
Mazars
Forvis Mazars ' Energy, Infrastructure & Environment practice is trusted by the world's leading investors and developers in the sector to deliver a broad range of services. Within this practice, the Infrastructure Finance business unit provides modelling, model audit, valuations, training and advisory services to clients across EMEA and the Americas, from regional hubs in London, Paris, New York, T click apply for full job details
Jul 19, 2025
Full time
Forvis Mazars ' Energy, Infrastructure & Environment practice is trusted by the world's leading investors and developers in the sector to deliver a broad range of services. Within this practice, the Infrastructure Finance business unit provides modelling, model audit, valuations, training and advisory services to clients across EMEA and the Americas, from regional hubs in London, Paris, New York, T click apply for full job details

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