As a Property Manager at one of London's largest housing associations, you will manage a portfolio of leasehold properties, ensuring they are well-maintained, compliant, and that residents receive excellent service. You will oversee service charges, liaise with managing agents, and ensure that our properties are safe, clean, and efficiently run . The role requires someone who can manage the financial and legal aspects of property management while also maintaining strong relationships with leaseholders and contractors. How you'll do it Our Property Managers are the main point of contact for the residents on their portfolio of properties, being accountable for delivering an excellent and responsive service. Some of your regular duties will include: Resident Engagement & Issue Resolution : Actively listen to residents, address concerns, and resolve disputes promptly. Be visible and available to ensure residents feel supported. Community Building : Host community events and forums to encourage open communication and collaboration with residents. Performance Management : Collaborate with internal and external teams to implement service improvement initiatives and ensure consistent achievement of KPIs. Service Charge Management : Set and manage service charge budgets, ensuring transparency and clear communication with residents. Compliance & Safety : Conduct estate inspections, manage repairs, and ensure compliance with health and safety standards. Act on fire risk actions and anti-social behaviour cases. Legal Knowledge : Understand and manage legal structures, leases, and management agreements, ensuring full compliance. Team Collaboration : Work closely with building managers, housing officers, and the complaints team to deliver a high-quality resident experience. Please note this role will be based both in the community - visiting the properties that you manage, and in office. The ideal candidate You will need to be approachable, friendly, and committed to providing a great service as well as being ready to help and provide support to your residents. Our Property Managers are busy, so you will need to be flexible, resilient and able to easily switch from one task to another as priorities can quickly change throughout the day . Essential: Strong Communication Skills : You're able to build relationships with leaseholders and contractors, explaining complex information in a clear, concise, and empathetic way. Organisational and Financial Management : You can manage budgets and organise tasks to ensure properties are well-run and service charges are transparent and justified. Proactive Problem-Solving : You have a natural ability to identify issues and work with others to resolve them efficiently and effectively. Collaboration and Accountability : You take ownership of your work and collaborate well with different teams to achieve positive outcomes for leaseholders. Detail-Oriented and Legal Understanding : You're able to manage the financial, contractual, and legal aspects of leasehold property management, ensuring compliance with relevant laws and regulations. Some experience or understanding of property management, especially within leasehold environments, is beneficial but not essential. Qualifications in IRPM, ARMA, or RICS (or willingness to work towards certification). Why it's rewarding You'll directly impact the satisfaction and well-being of residents. Every day offers new challenges that require problem-solving and people skills. You'll work closely with residents to create positive living environments. We have a defined progression route for our Property Managers to work towards which outlines the expectations and requirements for each level of the roles and their progression pathways. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence . If not already qualified, there may be an expectation to study towards a professional qualification . NHG supports our staff in gaining their professional qualifications. What's in it for you? With us, you'll have plenty of opportunities to grow and develop your career and be part of hugely diverse workforce. Nearly 70% of our colleagues are from a diverse background, and we're also a Stonewall diversity champion and a Disability Confident employer. We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work . Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff . We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation . We are a Stonewall Diversity Champion , a Disability Confident employer amongst other diversity commitments . Step 1: If you are interested, please send your application now! Step 2: Successful candidates will be invited to a screening call Step 3: Final round of interviews To help you with the application process, we have attached an application briefing pack to this advert. Please take the time to review this attachment as it has been designed to guide and assist you with your application. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity . Salary £32,123 to £40,536 per annum for 35 hours per week Frequency Annual Job Reference nhg/TP/32009/1568 Contract Type Permanent Location Kings Cross & Hammersmith, United Kingdom
Jul 19, 2025
Full time
As a Property Manager at one of London's largest housing associations, you will manage a portfolio of leasehold properties, ensuring they are well-maintained, compliant, and that residents receive excellent service. You will oversee service charges, liaise with managing agents, and ensure that our properties are safe, clean, and efficiently run . The role requires someone who can manage the financial and legal aspects of property management while also maintaining strong relationships with leaseholders and contractors. How you'll do it Our Property Managers are the main point of contact for the residents on their portfolio of properties, being accountable for delivering an excellent and responsive service. Some of your regular duties will include: Resident Engagement & Issue Resolution : Actively listen to residents, address concerns, and resolve disputes promptly. Be visible and available to ensure residents feel supported. Community Building : Host community events and forums to encourage open communication and collaboration with residents. Performance Management : Collaborate with internal and external teams to implement service improvement initiatives and ensure consistent achievement of KPIs. Service Charge Management : Set and manage service charge budgets, ensuring transparency and clear communication with residents. Compliance & Safety : Conduct estate inspections, manage repairs, and ensure compliance with health and safety standards. Act on fire risk actions and anti-social behaviour cases. Legal Knowledge : Understand and manage legal structures, leases, and management agreements, ensuring full compliance. Team Collaboration : Work closely with building managers, housing officers, and the complaints team to deliver a high-quality resident experience. Please note this role will be based both in the community - visiting the properties that you manage, and in office. The ideal candidate You will need to be approachable, friendly, and committed to providing a great service as well as being ready to help and provide support to your residents. Our Property Managers are busy, so you will need to be flexible, resilient and able to easily switch from one task to another as priorities can quickly change throughout the day . Essential: Strong Communication Skills : You're able to build relationships with leaseholders and contractors, explaining complex information in a clear, concise, and empathetic way. Organisational and Financial Management : You can manage budgets and organise tasks to ensure properties are well-run and service charges are transparent and justified. Proactive Problem-Solving : You have a natural ability to identify issues and work with others to resolve them efficiently and effectively. Collaboration and Accountability : You take ownership of your work and collaborate well with different teams to achieve positive outcomes for leaseholders. Detail-Oriented and Legal Understanding : You're able to manage the financial, contractual, and legal aspects of leasehold property management, ensuring compliance with relevant laws and regulations. Some experience or understanding of property management, especially within leasehold environments, is beneficial but not essential. Qualifications in IRPM, ARMA, or RICS (or willingness to work towards certification). Why it's rewarding You'll directly impact the satisfaction and well-being of residents. Every day offers new challenges that require problem-solving and people skills. You'll work closely with residents to create positive living environments. We have a defined progression route for our Property Managers to work towards which outlines the expectations and requirements for each level of the roles and their progression pathways. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence . If not already qualified, there may be an expectation to study towards a professional qualification . NHG supports our staff in gaining their professional qualifications. What's in it for you? With us, you'll have plenty of opportunities to grow and develop your career and be part of hugely diverse workforce. Nearly 70% of our colleagues are from a diverse background, and we're also a Stonewall diversity champion and a Disability Confident employer. We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work . Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff . We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation . We are a Stonewall Diversity Champion , a Disability Confident employer amongst other diversity commitments . Step 1: If you are interested, please send your application now! Step 2: Successful candidates will be invited to a screening call Step 3: Final round of interviews To help you with the application process, we have attached an application briefing pack to this advert. Please take the time to review this attachment as it has been designed to guide and assist you with your application. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity . Salary £32,123 to £40,536 per annum for 35 hours per week Frequency Annual Job Reference nhg/TP/32009/1568 Contract Type Permanent Location Kings Cross & Hammersmith, United Kingdom
As a Property Manager at one of London's largest housing associations, you will manage a portfolio of leasehold properties, ensuring they are well-maintained, compliant, and that residents receive excellent service. You will oversee service charges, liaise with managing agents, and ensure that our properties are safe, clean, and efficiently run . The role requires someone who can manage the financial and legal aspects of property management while also maintaining strong relationships with leaseholders and contractors. How you'll do it Our Property Managers are the main point of contact for the residents on their portfolio of properties, being accountable for delivering an excellent and responsive service. Some of your regular duties will include: Resident Engagement & Issue Resolution : Actively listen to residents, address concerns, and resolve disputes promptly. Be visible and available to ensure residents feel supported. Community Building : Host community events and forums to encourage open communication and collaboration with residents. Performance Management : Collaborate with internal and external teams to implement service improvement initiatives and ensure consistent achievement of KPIs. Service Charge Management : Set and manage service charge budgets, ensuring transparency and clear communication with residents. Compliance & Safety : Conduct estate inspections, manage repairs, and ensure compliance with health and safety standards. Act on fire risk actions and anti-social behaviour cases. Legal Knowledge : Understand and manage legal structures, leases, and management agreements, ensuring full compliance. Team Collaboration : Work closely with building managers, housing officers, and the complaints team to deliver a high-quality resident experience. Please note this role will be based both in the community - visiting the properties that you manage, and in office. The ideal candidate You will need to be approachable, friendly, and committed to providing a great service as well as being ready to help and provide support to your residents. Our Property Managers are busy, so you will need to be flexible, resilient and able to easily switch from one task to another as priorities can quickly change throughout the day . Essential: Strong Communication Skills : You're able to build relationships with leaseholders and contractors, explaining complex information in a clear, concise, and empathetic way. Organisational and Financial Management : You can manage budgets and organise tasks to ensure properties are well-run and service charges are transparent and justified. Proactive Problem-Solving : You have a natural ability to identify issues and work with others to resolve them efficiently and effectively. Collaboration and Accountability : You take ownership of your work and collaborate well with different teams to achieve positive outcomes for leaseholders. Detail-Oriented and Legal Understanding : You're able to manage the financial, contractual, and legal aspects of leasehold property management, ensuring compliance with relevant laws and regulations. Some experience or understanding of property management, especially within leasehold environments, is beneficial but not essential. Qualifications in IRPM, ARMA, or RICS (or willingness to work towards certification). Why it's rewarding You'll directly impact the satisfaction and well-being of residents. Every day offers new challenges that require problem-solving and people skills. You'll work closely with residents to create positive living environments. We have a defined progression route for our Property Managers to work towards which outlines the expectations and requirements for each level of the roles and their progression pathways. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence . If not already qualified, there may be an expectation to study towards a professional qualification . NHG supports our staff in gaining their professional qualifications. What's in it for you? With us, you'll have plenty of opportunities to grow and develop your career and be part of hugely diverse workforce. Nearly 70% of our colleagues are from a diverse background, and we're also a Stonewall diversity champion and a Disability Confident employer. We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work . Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff . We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation . We are a Stonewall Diversity Champion , a Disability Confident employer amongst other diversity commitments . Step 1: If you are interested, please send your application now! Step 2: Successful candidates will be invited to a screening call Step 3: Final round of interviews To help you with the application process, we have attached an application briefing pack to this advert. Please take the time to review this attachment as it has been designed to guide and assist you with your application. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity . Salary £32,123 to £40,536 per annum for 35 hours per week Frequency Annual Job Reference nhg/TP/32009/1568 Contract Type Permanent Location Kings Cross & Hammersmith, United Kingdom
Jul 19, 2025
Full time
As a Property Manager at one of London's largest housing associations, you will manage a portfolio of leasehold properties, ensuring they are well-maintained, compliant, and that residents receive excellent service. You will oversee service charges, liaise with managing agents, and ensure that our properties are safe, clean, and efficiently run . The role requires someone who can manage the financial and legal aspects of property management while also maintaining strong relationships with leaseholders and contractors. How you'll do it Our Property Managers are the main point of contact for the residents on their portfolio of properties, being accountable for delivering an excellent and responsive service. Some of your regular duties will include: Resident Engagement & Issue Resolution : Actively listen to residents, address concerns, and resolve disputes promptly. Be visible and available to ensure residents feel supported. Community Building : Host community events and forums to encourage open communication and collaboration with residents. Performance Management : Collaborate with internal and external teams to implement service improvement initiatives and ensure consistent achievement of KPIs. Service Charge Management : Set and manage service charge budgets, ensuring transparency and clear communication with residents. Compliance & Safety : Conduct estate inspections, manage repairs, and ensure compliance with health and safety standards. Act on fire risk actions and anti-social behaviour cases. Legal Knowledge : Understand and manage legal structures, leases, and management agreements, ensuring full compliance. Team Collaboration : Work closely with building managers, housing officers, and the complaints team to deliver a high-quality resident experience. Please note this role will be based both in the community - visiting the properties that you manage, and in office. The ideal candidate You will need to be approachable, friendly, and committed to providing a great service as well as being ready to help and provide support to your residents. Our Property Managers are busy, so you will need to be flexible, resilient and able to easily switch from one task to another as priorities can quickly change throughout the day . Essential: Strong Communication Skills : You're able to build relationships with leaseholders and contractors, explaining complex information in a clear, concise, and empathetic way. Organisational and Financial Management : You can manage budgets and organise tasks to ensure properties are well-run and service charges are transparent and justified. Proactive Problem-Solving : You have a natural ability to identify issues and work with others to resolve them efficiently and effectively. Collaboration and Accountability : You take ownership of your work and collaborate well with different teams to achieve positive outcomes for leaseholders. Detail-Oriented and Legal Understanding : You're able to manage the financial, contractual, and legal aspects of leasehold property management, ensuring compliance with relevant laws and regulations. Some experience or understanding of property management, especially within leasehold environments, is beneficial but not essential. Qualifications in IRPM, ARMA, or RICS (or willingness to work towards certification). Why it's rewarding You'll directly impact the satisfaction and well-being of residents. Every day offers new challenges that require problem-solving and people skills. You'll work closely with residents to create positive living environments. We have a defined progression route for our Property Managers to work towards which outlines the expectations and requirements for each level of the roles and their progression pathways. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence . If not already qualified, there may be an expectation to study towards a professional qualification . NHG supports our staff in gaining their professional qualifications. What's in it for you? With us, you'll have plenty of opportunities to grow and develop your career and be part of hugely diverse workforce. Nearly 70% of our colleagues are from a diverse background, and we're also a Stonewall diversity champion and a Disability Confident employer. We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work . Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff . We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation . We are a Stonewall Diversity Champion , a Disability Confident employer amongst other diversity commitments . Step 1: If you are interested, please send your application now! Step 2: Successful candidates will be invited to a screening call Step 3: Final round of interviews To help you with the application process, we have attached an application briefing pack to this advert. Please take the time to review this attachment as it has been designed to guide and assist you with your application. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity . Salary £32,123 to £40,536 per annum for 35 hours per week Frequency Annual Job Reference nhg/TP/32009/1568 Contract Type Permanent Location Kings Cross & Hammersmith, United Kingdom
As a key role on the Customer Team in the German market, you will play a crucial role in ensuring the region's success through our clients' success. In the Build phase, you will manage the implementation team whose mission is to support customers during the launch of their new collaborative learning software, acting as a project manager when local language is needed. Once they are live on the platform, you will continue to support our clients in their digital training strategy through the 360Learning platform. You will ensure the renewal of contracts by coordinating the different resources (technical, educational, etc.) made available. You will ensure the business impact of our solution in line with the client's business objectives, and work closely with the local sales team to ensure client KPIs are met, while liaising with your customer success colleagues throughout Europe and the US. Within 1 month, you will: Master our product and Convexity corporate culture Familiarize yourself with the processes and tools used by our CS team Participate in your first customer meetings with other CSMs from our team Within 3 months, you will: Host your first meetings with customers and get feedback from your peers Start new projects with new clients Participate in regular Discovery Meetings with Product Managers to identify the features that will impact your team's activity Within 6 months, you will: Define the learning transformation roadmap with the clients and identify the resources needed to achieve them Define a retro-planning of the initiatives on the solution and vouch for it Identify and document customer use-cases Develop a relationship of trust between the client and 360Learning, particularly by having direct contact with top management teams Work with the Account Managers to identify new project opportunities to develop the account Within 12 months, you will: Reduce churn by identifying customers at risk and implementing a remedial action plan Identify strong leaders within the client's team Develop and share good business practices with the entire Client Success Team The Skills Set: 3-4 years experiences in a Customer Success position, ideally in the SaaS-industry Native German and fluent English proficiency Ability to work in a strong results-oriented culture Capability to prioritize and manage a big portfolio of clients Excellent interpersonal and communication skills Strong interest in the digital industry, education and e-learning in particular Enthusiasm for our culture explained here: Interview Process Phone Screen with our Talent Acquisition Manager Discovery Meeting with a Customer Success Manager Case Study with our Director of Customer Success (US) and a team member Clarification Meeting with our Director of Customer Success (UK) Culture Fit Meeting with our Chief Customer Officer Offer ! What We Offer Compensation:Package includes base salary, a variable component and equity Benefits:Health Benefits - Medical, Vision, Dental, Life, Accidental Death & Personal Loss, and Disability coverage, Employee Care Line. Balance:Flexible hours, Total work from home possible anywhere in the UK Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group's activities and providing a quick path to impact Corporate Social Responsibility: Review our CSR Charter: Culture:A framework that will help you make an impact - envision our way of working and our Convexity Culture: & find out more about the teams, product and processes Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners-all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Jul 19, 2025
Full time
As a key role on the Customer Team in the German market, you will play a crucial role in ensuring the region's success through our clients' success. In the Build phase, you will manage the implementation team whose mission is to support customers during the launch of their new collaborative learning software, acting as a project manager when local language is needed. Once they are live on the platform, you will continue to support our clients in their digital training strategy through the 360Learning platform. You will ensure the renewal of contracts by coordinating the different resources (technical, educational, etc.) made available. You will ensure the business impact of our solution in line with the client's business objectives, and work closely with the local sales team to ensure client KPIs are met, while liaising with your customer success colleagues throughout Europe and the US. Within 1 month, you will: Master our product and Convexity corporate culture Familiarize yourself with the processes and tools used by our CS team Participate in your first customer meetings with other CSMs from our team Within 3 months, you will: Host your first meetings with customers and get feedback from your peers Start new projects with new clients Participate in regular Discovery Meetings with Product Managers to identify the features that will impact your team's activity Within 6 months, you will: Define the learning transformation roadmap with the clients and identify the resources needed to achieve them Define a retro-planning of the initiatives on the solution and vouch for it Identify and document customer use-cases Develop a relationship of trust between the client and 360Learning, particularly by having direct contact with top management teams Work with the Account Managers to identify new project opportunities to develop the account Within 12 months, you will: Reduce churn by identifying customers at risk and implementing a remedial action plan Identify strong leaders within the client's team Develop and share good business practices with the entire Client Success Team The Skills Set: 3-4 years experiences in a Customer Success position, ideally in the SaaS-industry Native German and fluent English proficiency Ability to work in a strong results-oriented culture Capability to prioritize and manage a big portfolio of clients Excellent interpersonal and communication skills Strong interest in the digital industry, education and e-learning in particular Enthusiasm for our culture explained here: Interview Process Phone Screen with our Talent Acquisition Manager Discovery Meeting with a Customer Success Manager Case Study with our Director of Customer Success (US) and a team member Clarification Meeting with our Director of Customer Success (UK) Culture Fit Meeting with our Chief Customer Officer Offer ! What We Offer Compensation:Package includes base salary, a variable component and equity Benefits:Health Benefits - Medical, Vision, Dental, Life, Accidental Death & Personal Loss, and Disability coverage, Employee Care Line. Balance:Flexible hours, Total work from home possible anywhere in the UK Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group's activities and providing a quick path to impact Corporate Social Responsibility: Review our CSR Charter: Culture:A framework that will help you make an impact - envision our way of working and our Convexity Culture: & find out more about the teams, product and processes Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners-all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Residential Management Group (RMG)
Northwich, Cheshire
One of the UK's largest Property Management companies, Residential Management Group, has an opportunity for an experienced Accounts Preparation officer , based at our Northwich office, to review the financial data of the service charge for the last year and prepare the accounts. This includes working with auditors & accountants and PM's where needed to obtain all relevant information and external customers Where is the role based? You'll be working full time at our offices in Northwich, CW9 What are some of the responsibilities you will have? Prepare and produce service charge accounts in a timely manner Liaise with Property Managers to assist in answering clients queries to help produce service charge accounts and assist with client queries Work with external accountants and auditors to ensure accounts are produced accurately and efficiently Reconcile completed accounts back to the finance system. Offer an escalation path to assist internal and external customers with complex queries/problems Following & adhering to company processes, procedures & policies What skills, experience and qualifications are we looking for in our Accounts Preparation officer? Essential Previous experience working in a finance/accounts-based role Ability to confidently use Microsoft Word and Outlook; and Excel to Intermediate Level High level of attention to detail & strong time management skills required in order meet and work towards deadlines Excellent communication skills, with the ability to provide a consistent high level of customer service, to both internal and external customers. Ability to make decisions, both independently and collaboratively, based on reasoned arguments and supported by evidence. Prior experience or good understanding of prepayments/accruals/journal posting & double entry accounting Preferred Studying towards a financial qualification (i.e. AAT/ACCA/CIMA) Experience in the property sector dealing with service charge accounts What does RMG have to offer you? A 37.5 hour working week and a competitive salary 27 days holiday plus all Bank Holidays Option to buy/sell up to 5 days annual leave each holiday year Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Jul 19, 2025
Full time
One of the UK's largest Property Management companies, Residential Management Group, has an opportunity for an experienced Accounts Preparation officer , based at our Northwich office, to review the financial data of the service charge for the last year and prepare the accounts. This includes working with auditors & accountants and PM's where needed to obtain all relevant information and external customers Where is the role based? You'll be working full time at our offices in Northwich, CW9 What are some of the responsibilities you will have? Prepare and produce service charge accounts in a timely manner Liaise with Property Managers to assist in answering clients queries to help produce service charge accounts and assist with client queries Work with external accountants and auditors to ensure accounts are produced accurately and efficiently Reconcile completed accounts back to the finance system. Offer an escalation path to assist internal and external customers with complex queries/problems Following & adhering to company processes, procedures & policies What skills, experience and qualifications are we looking for in our Accounts Preparation officer? Essential Previous experience working in a finance/accounts-based role Ability to confidently use Microsoft Word and Outlook; and Excel to Intermediate Level High level of attention to detail & strong time management skills required in order meet and work towards deadlines Excellent communication skills, with the ability to provide a consistent high level of customer service, to both internal and external customers. Ability to make decisions, both independently and collaboratively, based on reasoned arguments and supported by evidence. Prior experience or good understanding of prepayments/accruals/journal posting & double entry accounting Preferred Studying towards a financial qualification (i.e. AAT/ACCA/CIMA) Experience in the property sector dealing with service charge accounts What does RMG have to offer you? A 37.5 hour working week and a competitive salary 27 days holiday plus all Bank Holidays Option to buy/sell up to 5 days annual leave each holiday year Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Contract type: Full Time (37.5 hours) - Permanent Location: Leeds, Leeds International Study Centre Salary: up to £24,600 per annum The Progression & Engagement Officer's role is to support students' face-to-face and online progression needs. The post holder will be responsible for the delivery of tutorial sessions, 1-1 support and guidance, establishing a programme of activities to help students develop skills and confidence outside the classroom in preparation for their transition to HE. This will require excellent people skills and a good level of administrative ability. ABOUT THE ROLE Acting as a personal tutor to deliver Academic Success tutorials and provide 1:1 personal development, academic and progression counselling to students. Collaborate within the network to design and create learning materials around study skills, welfare topics and employability for Academic Success tutorials. Update and maintain the virtual learning environment and embed digital learning technologies into delivery. Put interventions in place in relation to attendance in a timely manner and in accordance with the Attendance Policy, ensuring accurate records. Track student performance, liaise with the academic team to identify intervention strategies, and maintain performance and progression records. Monitor, track, and report on student destination offers; refer students to the Extended Progression Team when they do not meet progression requirements. Track VLE analytics and gather data on work completion to identify gaps and actions for students. Support students in caring for their mental and physical health; liaise with the Student Wellbeing Team for concerns. Ensure student records are kept up to date and accurate. Support the organisation and delivery of wellbeing, enrichment, and transition events. Ensure the smooth running of reception and other student-facing environments, handle queries face to face, via VLE, email, and phone, and gather information from other areas. Organise and manage registration, arrivals, induction, enrichment activities, and events, providing support to team members. Maintain professional relationships with stakeholders including university departments, parents, sponsors, and agents, and contribute to marketing and reporting activities. Provide resources and support for other teams as needed and support general administration tasks, including covering duties during absences and peak periods. Perform any other duties as reasonably required by the Senior Leadership Team. ABOUT YOU Bachelor's degree or equivalent experience demonstrating ability to work independently. Experience supporting students in an educational setting. Experience organising trips and visits, including completing risk assessments. Experience creating engaging content and delivering workshops. Experience working collaboratively with external partners. Experience facilitating student feedback mechanisms. Experience working in a regulated environment and in customer service roles. ABOUT US Study Group is a leading international education provider dedicated to helping students worldwide. We offer university partnerships and various study programmes, including face-to-face, online, and hybrid formats, supported by our Insendi platform for digital learning. ORGANISATIONAL COMPLIANCE We prioritize safeguarding and will conduct background checks, references, ID, right to work, and education verification for successful applicants. We are committed to diversity and equal opportunity employment, ensuring confidentiality and secure data handling. See our Privacy Policy . We adopt a rolling recruitment process; please apply ASAP to avoid disappointment.
Jul 18, 2025
Full time
Contract type: Full Time (37.5 hours) - Permanent Location: Leeds, Leeds International Study Centre Salary: up to £24,600 per annum The Progression & Engagement Officer's role is to support students' face-to-face and online progression needs. The post holder will be responsible for the delivery of tutorial sessions, 1-1 support and guidance, establishing a programme of activities to help students develop skills and confidence outside the classroom in preparation for their transition to HE. This will require excellent people skills and a good level of administrative ability. ABOUT THE ROLE Acting as a personal tutor to deliver Academic Success tutorials and provide 1:1 personal development, academic and progression counselling to students. Collaborate within the network to design and create learning materials around study skills, welfare topics and employability for Academic Success tutorials. Update and maintain the virtual learning environment and embed digital learning technologies into delivery. Put interventions in place in relation to attendance in a timely manner and in accordance with the Attendance Policy, ensuring accurate records. Track student performance, liaise with the academic team to identify intervention strategies, and maintain performance and progression records. Monitor, track, and report on student destination offers; refer students to the Extended Progression Team when they do not meet progression requirements. Track VLE analytics and gather data on work completion to identify gaps and actions for students. Support students in caring for their mental and physical health; liaise with the Student Wellbeing Team for concerns. Ensure student records are kept up to date and accurate. Support the organisation and delivery of wellbeing, enrichment, and transition events. Ensure the smooth running of reception and other student-facing environments, handle queries face to face, via VLE, email, and phone, and gather information from other areas. Organise and manage registration, arrivals, induction, enrichment activities, and events, providing support to team members. Maintain professional relationships with stakeholders including university departments, parents, sponsors, and agents, and contribute to marketing and reporting activities. Provide resources and support for other teams as needed and support general administration tasks, including covering duties during absences and peak periods. Perform any other duties as reasonably required by the Senior Leadership Team. ABOUT YOU Bachelor's degree or equivalent experience demonstrating ability to work independently. Experience supporting students in an educational setting. Experience organising trips and visits, including completing risk assessments. Experience creating engaging content and delivering workshops. Experience working collaboratively with external partners. Experience facilitating student feedback mechanisms. Experience working in a regulated environment and in customer service roles. ABOUT US Study Group is a leading international education provider dedicated to helping students worldwide. We offer university partnerships and various study programmes, including face-to-face, online, and hybrid formats, supported by our Insendi platform for digital learning. ORGANISATIONAL COMPLIANCE We prioritize safeguarding and will conduct background checks, references, ID, right to work, and education verification for successful applicants. We are committed to diversity and equal opportunity employment, ensuring confidentiality and secure data handling. See our Privacy Policy . We adopt a rolling recruitment process; please apply ASAP to avoid disappointment.
Senior Business Analyst - Finance & Business Transformation page is loaded Senior Business Analyst - Finance & Business Transformation Apply locations London - Paddington London - Brentford time type Full time posted on Posted 2 Days Ago time left to apply End Date: July 28, 2025 (18 days left to apply) job requisition id JR101406 Within JCDecaux UK the role of Senior Business Analyst Finance - & Business Transformation (SBA-FBT) provides the company with a hybrid function delivering both pure business analysis and project management. The role sits within the Business Transformation department, part of the Technology & Innovation division, and reports to the Business Transformation Director (BTD), with dotted line reporting to the Chief Finance Officer. The role is the first point of contact for the divisions it serves, feeding any captured requirements into the Technical Solutions department for later delivery as well as having responsibility for the line management, and development of any Business Analysts aligned to the divisions associated with this role. In addition to division aligned goals the role also acts as the representative feeding into the division any company wide programmes that will have impact within division. JCDecaux UK is a challenging and ever evolving company where improvements to processes, systems and working practices are continually strived for, and the role of Senior Business Analyst is crucial to both aligned divisions and the wider company's success. What you'll be doing Business Analyst Specialisms & Division Alignment Finance & Business Transformation Senior Business Analyst - Finance & Business Transformation (SBA-FBT) The Finance and Business Transformation BA specialism focuses on supporting the Chief Finance Officer in delivering the technology elements that underpin both their strategic vision and tactical plans for the divisions. The role will also work in partnership with other senior members of both divisions to ensure that the detail needed for systems to be effective is captured and analysed. Specific Skills In depth experience of working with and supporting a finance function In depth experience of working with and supporting a customer facing support function Qualifications Accountancy or advanced management accountancy qualifications, and/or significant experience in working with, or in, a finance function in a £250m+ turnover company or business unit Capabilities Business Analysis Able to work with stakeholders to scope requirements and design solutions that meet business needs Capability to produce detailed service and functional specifications that can be used both within the business and with suppliers to gauge product to requirement fit Improve systems by studying current practices; designing modifications Determine operational objectives by studying business functions, gathering information and, evaluating output requirements and formats Prepare technical reports by collecting, analysing and summarizing information and trends Validate resource requirements and develop cost estimate models Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client group Interpret and evaluate research data and develop integrated business analyses and projections for incorporation into strategic decision-making Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues Project Management Effective project leadership and control for delivery of multiple projects of different sizes and scopes, on time and within budget Financial management and reporting of IT Capex and OPEX projects Ensure projects align and deliver to business need and specified requirements The ability to command respect and to create a sense of community amongst the members of the project teams Knowledge of techniques for planning, monitoring and controlling programmes Preparing items for presentation to the Change Control Board Able to deputise for Business Transformation Director in chairing Change Control Board meetings when needed Stakeholder Management Build relationships with key business champions for management and delivery of business requirements Manages regular meetings with the business stakeholders to review progress; manage defects and prioritise requirements on the backlog Communicates with project stakeholders at all levels Forges and strengthens relationships with the business Communication of issues and risks at both project and business unit level Quality Management Adherence to the philosophy of continuous improvement through examination of all outcomes of processes, regardless of either a positive or negative outcome Ensures standard operating procedures (SOPs) are followed and are auditable across the divisions supported and where audits find non-adherence to SOPs that corrective actions are completed in a timely manner Personal Ability to listen, adapt and make suggestions Ability to persuade, to negotiate Languages: Fluency in English, French desirable Highly motivated and project orientated Strong organisational skills and attention to detail Strong communication skills (written and oral) Excellent analysis, testing and troubleshooting skills Strong written and presentation skills A little bit about you Qualifications Educated in a Business or IT related field or strong depth and breadth of relevant industry experience Completed or, working towards completion of, an industry recognised Business Analysis Qualification, along with at least 3 to 5 years of working as a business analyst A little bit more about us We believe in building a diverse and inclusive culture and positive employee experience. We are One Team, more than just ourselves. We are customer first, we understand, and help solve our customers' problems. We Test & Learn, we are empowered to learn and grow, unafraid of change. We choose to care, we are committed to doing the right thing, the right way. It's really important to us that we give as much to our colleagues as they give to us. Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves. We believe that diversity of thought, experience and background provides the platform for great creativity, We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. About our recruitment process . 1. You find or get sent this job advert, read it, and feel like you're you'd be a great addition to the JCD family. 2. You send in your application to let us know you're interested. 3. We see your application, get excited, and give you a call. 4. You'll meet us twice, depending on the role prepare a presentation and we'll get to know each other. 5. You'll begin your journey with us, were excited to support and develop you throughout you career. We're JCDecaux, the world's largest Digital Out-of-Home media business. You'll have used or seen our products, services and communication channels, even if you didn't realise it was us, because they're at the heart of communities on high streets and major roads and in transport hubs, shopping malls and supermarkets across the country in more than 80 countries worldwide. Our communication channels help businesses grow and thrive, and help non-commercial organisations reach the widest possible audience for their important messages. Our talented team make all this happen, working in a wide variety of roles to connect brands and communities. We're really proud that 50p in every £1 of revenue is reinvested into the communities we serve, so we can provide innovative, environmentally-responsible infrastructure and services designed to make cities better for everyone. This principle has been at the heart of our business from the beginning. If you join us, you will make a real difference.
Jul 18, 2025
Full time
Senior Business Analyst - Finance & Business Transformation page is loaded Senior Business Analyst - Finance & Business Transformation Apply locations London - Paddington London - Brentford time type Full time posted on Posted 2 Days Ago time left to apply End Date: July 28, 2025 (18 days left to apply) job requisition id JR101406 Within JCDecaux UK the role of Senior Business Analyst Finance - & Business Transformation (SBA-FBT) provides the company with a hybrid function delivering both pure business analysis and project management. The role sits within the Business Transformation department, part of the Technology & Innovation division, and reports to the Business Transformation Director (BTD), with dotted line reporting to the Chief Finance Officer. The role is the first point of contact for the divisions it serves, feeding any captured requirements into the Technical Solutions department for later delivery as well as having responsibility for the line management, and development of any Business Analysts aligned to the divisions associated with this role. In addition to division aligned goals the role also acts as the representative feeding into the division any company wide programmes that will have impact within division. JCDecaux UK is a challenging and ever evolving company where improvements to processes, systems and working practices are continually strived for, and the role of Senior Business Analyst is crucial to both aligned divisions and the wider company's success. What you'll be doing Business Analyst Specialisms & Division Alignment Finance & Business Transformation Senior Business Analyst - Finance & Business Transformation (SBA-FBT) The Finance and Business Transformation BA specialism focuses on supporting the Chief Finance Officer in delivering the technology elements that underpin both their strategic vision and tactical plans for the divisions. The role will also work in partnership with other senior members of both divisions to ensure that the detail needed for systems to be effective is captured and analysed. Specific Skills In depth experience of working with and supporting a finance function In depth experience of working with and supporting a customer facing support function Qualifications Accountancy or advanced management accountancy qualifications, and/or significant experience in working with, or in, a finance function in a £250m+ turnover company or business unit Capabilities Business Analysis Able to work with stakeholders to scope requirements and design solutions that meet business needs Capability to produce detailed service and functional specifications that can be used both within the business and with suppliers to gauge product to requirement fit Improve systems by studying current practices; designing modifications Determine operational objectives by studying business functions, gathering information and, evaluating output requirements and formats Prepare technical reports by collecting, analysing and summarizing information and trends Validate resource requirements and develop cost estimate models Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client group Interpret and evaluate research data and develop integrated business analyses and projections for incorporation into strategic decision-making Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues Project Management Effective project leadership and control for delivery of multiple projects of different sizes and scopes, on time and within budget Financial management and reporting of IT Capex and OPEX projects Ensure projects align and deliver to business need and specified requirements The ability to command respect and to create a sense of community amongst the members of the project teams Knowledge of techniques for planning, monitoring and controlling programmes Preparing items for presentation to the Change Control Board Able to deputise for Business Transformation Director in chairing Change Control Board meetings when needed Stakeholder Management Build relationships with key business champions for management and delivery of business requirements Manages regular meetings with the business stakeholders to review progress; manage defects and prioritise requirements on the backlog Communicates with project stakeholders at all levels Forges and strengthens relationships with the business Communication of issues and risks at both project and business unit level Quality Management Adherence to the philosophy of continuous improvement through examination of all outcomes of processes, regardless of either a positive or negative outcome Ensures standard operating procedures (SOPs) are followed and are auditable across the divisions supported and where audits find non-adherence to SOPs that corrective actions are completed in a timely manner Personal Ability to listen, adapt and make suggestions Ability to persuade, to negotiate Languages: Fluency in English, French desirable Highly motivated and project orientated Strong organisational skills and attention to detail Strong communication skills (written and oral) Excellent analysis, testing and troubleshooting skills Strong written and presentation skills A little bit about you Qualifications Educated in a Business or IT related field or strong depth and breadth of relevant industry experience Completed or, working towards completion of, an industry recognised Business Analysis Qualification, along with at least 3 to 5 years of working as a business analyst A little bit more about us We believe in building a diverse and inclusive culture and positive employee experience. We are One Team, more than just ourselves. We are customer first, we understand, and help solve our customers' problems. We Test & Learn, we are empowered to learn and grow, unafraid of change. We choose to care, we are committed to doing the right thing, the right way. It's really important to us that we give as much to our colleagues as they give to us. Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves. We believe that diversity of thought, experience and background provides the platform for great creativity, We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. About our recruitment process . 1. You find or get sent this job advert, read it, and feel like you're you'd be a great addition to the JCD family. 2. You send in your application to let us know you're interested. 3. We see your application, get excited, and give you a call. 4. You'll meet us twice, depending on the role prepare a presentation and we'll get to know each other. 5. You'll begin your journey with us, were excited to support and develop you throughout you career. We're JCDecaux, the world's largest Digital Out-of-Home media business. You'll have used or seen our products, services and communication channels, even if you didn't realise it was us, because they're at the heart of communities on high streets and major roads and in transport hubs, shopping malls and supermarkets across the country in more than 80 countries worldwide. Our communication channels help businesses grow and thrive, and help non-commercial organisations reach the widest possible audience for their important messages. Our talented team make all this happen, working in a wide variety of roles to connect brands and communities. We're really proud that 50p in every £1 of revenue is reinvested into the communities we serve, so we can provide innovative, environmentally-responsible infrastructure and services designed to make cities better for everyone. This principle has been at the heart of our business from the beginning. If you join us, you will make a real difference.
Neighbourhood Officer £33,053 per annum FTE Harrogate Office/community based 37-hour week (part-time applicants will be considered) Permanent About Harrogate Housing Association We're a small, friendly housing association dedicated to making a real difference in our communities. Our values of being Local, Approachable and Customer Focussed drive everything we do. We believe in creating neighbourhoods where people are proud to live, and we're looking for someone who shares that passion. About the Role We're seeking an ambitious and driven Neighbourhood Officer to join our close-knit team. This is an excellent opportunity for someone looking to build a rewarding career in housing management while making a genuine impact on people's lives. As Neighbourhood Officer, you will play a key role in driving forward the work we do. You will be the face of our organisation in the community, working directly with customers to improve their neighbourhoods and resolve their housing needs. From conducting home reviews and managing tenancies to developing neighbourhood plans and building partnerships with local stakeholders, you'll play a vital role in delivering outstanding customer service. This role offers fantastic development opportunities, including full support to achieve CIH Level 5 qualification, with the potential for significant career progression within our organisation. What You'll Be Doing: Deliver Outstanding Customer Service - Provide excellent service that demonstrates our values and makes a real difference to customers' lives, ensuring neighbourhoods and properties are well-maintained. Conduct Home Reviews - Listen and engage with customers, taking action on their needs and using feedback to continuously improve our services. Develop Neighbourhood Plans - Create and deliver plans in key areas with customer priorities at the core, working to improve communities where our customers live. Build Strategic Partnerships - Establish and maintain effective relationships with stakeholders including police, local authorities, and community groups. Manage Tenancies End-to-End - From pre-letting visits through to sustainable sign-ups, taking a proactive approach to tenancy sustainment and prompt enforcement when needed. Handle Complaints & Improvements - Deal proactively with complaints, achieving fair outcomes while identifying lessons learnt and implementing service improvements. Support Governance & Reporting - Work with the Operations Manager on Customer Liaison Committee management, Board reports, and policy development. Performance Management - Monitor KPIs, maintain accurate housing management system records, and drive continuous improvement across all services. What We're Looking For Essential: Passionate about customer service and community improvement. Excellent interpersonal skills with empathy and relationship-building abilities. Takes ownership and demonstrates a 'can do' approach. Professional with integrity, working within GDPR and confidentiality requirements. Competent in Microsoft Office (Outlook, Word, Excel). Full driving licence and access to a car for business use. Willingness to work flexible hours when necessary. Desirable: CIH Level 4 qualification or willingness to study (we'll support CIH Level 5 progression). Minimum 2 years' housing sector experience. Experience managing staff and dealing with people in various settings. Understanding of housing management, relevant legislation, development and building maintenance. Why Join Us Career Development: Full support for CIH Level 5 qualification and significant progression opportunities for a rewarding career. Great Benefits: Matched pension contributions up to 10%, cycle to work scheme, and discounted shopping vouchers. Friendly Environment: Small, supportive team with free tea, coffee, and soft drinks. Meaningful Work: Make a real difference in people's lives and communities. Professional Growth: Opportunities for continuous development in a values-driven organisation. Ready to Make a Difference We welcome applications from candidates with experience in similar roles including Housing Officer, Housing Manager, Tenancy Support Officer, Community Officer, Estate Officer, or Housing Assistant positions. If you're driven, ambitious, and ready to take your career in housing to the next level while making a genuine impact on communities, we'd love to hear from you. How to Apply Please submit a Cover Letter covering how you will fit the role and why you want to join us along with your CV, and the team will be in touch. Harrogate Housing Association is committed to equality of opportunity and welcomes applications from all suitably qualified candidates.
Jul 18, 2025
Full time
Neighbourhood Officer £33,053 per annum FTE Harrogate Office/community based 37-hour week (part-time applicants will be considered) Permanent About Harrogate Housing Association We're a small, friendly housing association dedicated to making a real difference in our communities. Our values of being Local, Approachable and Customer Focussed drive everything we do. We believe in creating neighbourhoods where people are proud to live, and we're looking for someone who shares that passion. About the Role We're seeking an ambitious and driven Neighbourhood Officer to join our close-knit team. This is an excellent opportunity for someone looking to build a rewarding career in housing management while making a genuine impact on people's lives. As Neighbourhood Officer, you will play a key role in driving forward the work we do. You will be the face of our organisation in the community, working directly with customers to improve their neighbourhoods and resolve their housing needs. From conducting home reviews and managing tenancies to developing neighbourhood plans and building partnerships with local stakeholders, you'll play a vital role in delivering outstanding customer service. This role offers fantastic development opportunities, including full support to achieve CIH Level 5 qualification, with the potential for significant career progression within our organisation. What You'll Be Doing: Deliver Outstanding Customer Service - Provide excellent service that demonstrates our values and makes a real difference to customers' lives, ensuring neighbourhoods and properties are well-maintained. Conduct Home Reviews - Listen and engage with customers, taking action on their needs and using feedback to continuously improve our services. Develop Neighbourhood Plans - Create and deliver plans in key areas with customer priorities at the core, working to improve communities where our customers live. Build Strategic Partnerships - Establish and maintain effective relationships with stakeholders including police, local authorities, and community groups. Manage Tenancies End-to-End - From pre-letting visits through to sustainable sign-ups, taking a proactive approach to tenancy sustainment and prompt enforcement when needed. Handle Complaints & Improvements - Deal proactively with complaints, achieving fair outcomes while identifying lessons learnt and implementing service improvements. Support Governance & Reporting - Work with the Operations Manager on Customer Liaison Committee management, Board reports, and policy development. Performance Management - Monitor KPIs, maintain accurate housing management system records, and drive continuous improvement across all services. What We're Looking For Essential: Passionate about customer service and community improvement. Excellent interpersonal skills with empathy and relationship-building abilities. Takes ownership and demonstrates a 'can do' approach. Professional with integrity, working within GDPR and confidentiality requirements. Competent in Microsoft Office (Outlook, Word, Excel). Full driving licence and access to a car for business use. Willingness to work flexible hours when necessary. Desirable: CIH Level 4 qualification or willingness to study (we'll support CIH Level 5 progression). Minimum 2 years' housing sector experience. Experience managing staff and dealing with people in various settings. Understanding of housing management, relevant legislation, development and building maintenance. Why Join Us Career Development: Full support for CIH Level 5 qualification and significant progression opportunities for a rewarding career. Great Benefits: Matched pension contributions up to 10%, cycle to work scheme, and discounted shopping vouchers. Friendly Environment: Small, supportive team with free tea, coffee, and soft drinks. Meaningful Work: Make a real difference in people's lives and communities. Professional Growth: Opportunities for continuous development in a values-driven organisation. Ready to Make a Difference We welcome applications from candidates with experience in similar roles including Housing Officer, Housing Manager, Tenancy Support Officer, Community Officer, Estate Officer, or Housing Assistant positions. If you're driven, ambitious, and ready to take your career in housing to the next level while making a genuine impact on communities, we'd love to hear from you. How to Apply Please submit a Cover Letter covering how you will fit the role and why you want to join us along with your CV, and the team will be in touch. Harrogate Housing Association is committed to equality of opportunity and welcomes applications from all suitably qualified candidates.
EssentialEvidence of qualification in one of the following or equivalent: Habilitation and Disabilities of Sight Graduate Diploma - IOE. BSc Hons Top-up Degree Habilitation Studies (BCU Birmingham City University). Rehabilitation Officer Diploma / Advanced Certificate in Education (ACE) - Working with Children with Visual Impairment. Nationally recognised qualification in habilitation training for children and young people with visual impairment.Or hold one of the following and demonstrate the motivation and willingness to study for the BSc Hons Top-up Degree Habilitation Studies (BCU) or equivalent: Foundation Degree in Rehabilitation Work (Visual Impairment) Foundation Degree in Health and Social Care in Rehabilitation Studies (Visual Impairment) Both Mobility Officer and Technical Officer Certificates Diploma in Higher Education in Rehabilitation Studies (Visual Impairment) Region England Experience requirements Specialist Professional Description Key Responsibilities • To holistically assess the needs and capabilities of children and young people (CYP) with a vision impairment (VI) and produce appropriate person-centred training programmes and recommendations as required. • Plan, implement and review habilitation training programmes for CYP with vision impairment (including those with complex needs). • Deliver specialist habilitation (mobility and independence) services which support the Guide Dogs strategic objectives and bring independence and freedom to CYP with a vision impairment, across your region or nationally. • Write reports, maintain accurate records, and monitor CYP's progress against set training programme goals, adapting these as required to ensure they continue to meet the CYP's individual needs and identify any further training requirements. • Deliver habilitation awareness training to parents / carers and professionals. • Provide advice, information and training to parents/carers, professionals including school staff and any others supporting CYP with a vision impairment to promote and ensure reinforcement of training programmes and to raise their awareness of vision impairment and resources available. • Participate in and, as necessary organise extra-curricular activities for CYP with vision impairments as part of their habilitation training, including occasional residential events. • Conduct environmental accessibility audits of educational, recreational, and work experience settings, and compile written reports with recommendations to assist with the inclusion and safety of learners with vision impairment. • Liaise and make regular contact with other relevant statutory and voluntary agencies in order to support the development of habilitation skills. • Lead, inspire and mentor trainee staff to achieve agreed objectives within available resources. • Have a technical understanding of the needs of CYP in relation to the range of current products and services available from Guide Dogs and partner agencies with whom we work. • Input and maintain records within given time frames and ensure our Data Protection policy is adhered to. • Plan ongoing reviews of CYP's progress in relation to work programme objectives. • Maintain a healthy, safe, and secure teaching and learning environment and to act in accordance with all relevant policies and procedures - Guide Dogs and partner agencies. • Advise on appropriate technologies to support independence and integrate technology into service delivery. • Any other activities relevant to the role that will enable blind and partially sighted children and young people to become independent and mobile. Education requirements Evidence of qualification in one of the following or equivalent: Habilitation and Disabilities of Sight Graduate Diploma - IOE. BSc Hons Top-up Degree Habilitation Studies (BCU Birmingham City University). Rehabilitation Officer Diploma / Advanced Certificate in Education (ACE) - Working with Children with Visual Impairment. Nationally recognised qualification in habilitation training for children and young people with visual impairment. Or hold one of the following and demonstrate the motivation and willingness to study for the BSc Hons Top-up Degree Habilitation Studies (BCU) or equivalent: Foundation Degree in Rehabilitation Work (Visual Impairment) Foundation Degree in Health and Social Care in Rehabilitation Studies (Visual Impairment) Both Mobility Officer and Technical Officer Certificates Diploma in Higher Education in Rehabilitation Studies (Visual Impairment)
Jul 17, 2025
Full time
EssentialEvidence of qualification in one of the following or equivalent: Habilitation and Disabilities of Sight Graduate Diploma - IOE. BSc Hons Top-up Degree Habilitation Studies (BCU Birmingham City University). Rehabilitation Officer Diploma / Advanced Certificate in Education (ACE) - Working with Children with Visual Impairment. Nationally recognised qualification in habilitation training for children and young people with visual impairment.Or hold one of the following and demonstrate the motivation and willingness to study for the BSc Hons Top-up Degree Habilitation Studies (BCU) or equivalent: Foundation Degree in Rehabilitation Work (Visual Impairment) Foundation Degree in Health and Social Care in Rehabilitation Studies (Visual Impairment) Both Mobility Officer and Technical Officer Certificates Diploma in Higher Education in Rehabilitation Studies (Visual Impairment) Region England Experience requirements Specialist Professional Description Key Responsibilities • To holistically assess the needs and capabilities of children and young people (CYP) with a vision impairment (VI) and produce appropriate person-centred training programmes and recommendations as required. • Plan, implement and review habilitation training programmes for CYP with vision impairment (including those with complex needs). • Deliver specialist habilitation (mobility and independence) services which support the Guide Dogs strategic objectives and bring independence and freedom to CYP with a vision impairment, across your region or nationally. • Write reports, maintain accurate records, and monitor CYP's progress against set training programme goals, adapting these as required to ensure they continue to meet the CYP's individual needs and identify any further training requirements. • Deliver habilitation awareness training to parents / carers and professionals. • Provide advice, information and training to parents/carers, professionals including school staff and any others supporting CYP with a vision impairment to promote and ensure reinforcement of training programmes and to raise their awareness of vision impairment and resources available. • Participate in and, as necessary organise extra-curricular activities for CYP with vision impairments as part of their habilitation training, including occasional residential events. • Conduct environmental accessibility audits of educational, recreational, and work experience settings, and compile written reports with recommendations to assist with the inclusion and safety of learners with vision impairment. • Liaise and make regular contact with other relevant statutory and voluntary agencies in order to support the development of habilitation skills. • Lead, inspire and mentor trainee staff to achieve agreed objectives within available resources. • Have a technical understanding of the needs of CYP in relation to the range of current products and services available from Guide Dogs and partner agencies with whom we work. • Input and maintain records within given time frames and ensure our Data Protection policy is adhered to. • Plan ongoing reviews of CYP's progress in relation to work programme objectives. • Maintain a healthy, safe, and secure teaching and learning environment and to act in accordance with all relevant policies and procedures - Guide Dogs and partner agencies. • Advise on appropriate technologies to support independence and integrate technology into service delivery. • Any other activities relevant to the role that will enable blind and partially sighted children and young people to become independent and mobile. Education requirements Evidence of qualification in one of the following or equivalent: Habilitation and Disabilities of Sight Graduate Diploma - IOE. BSc Hons Top-up Degree Habilitation Studies (BCU Birmingham City University). Rehabilitation Officer Diploma / Advanced Certificate in Education (ACE) - Working with Children with Visual Impairment. Nationally recognised qualification in habilitation training for children and young people with visual impairment. Or hold one of the following and demonstrate the motivation and willingness to study for the BSc Hons Top-up Degree Habilitation Studies (BCU) or equivalent: Foundation Degree in Rehabilitation Work (Visual Impairment) Foundation Degree in Health and Social Care in Rehabilitation Studies (Visual Impairment) Both Mobility Officer and Technical Officer Certificates Diploma in Higher Education in Rehabilitation Studies (Visual Impairment)
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Location: Can be located either within our London or Hertfordshire Office Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Summary: Reporting to the Head of Compliance Assessment, the role provides compliance oversight through planning and leading projects to independently test and evaluate the effectiveness of regulatory controls, risk management process and governance practices across Canada Life UK Limited (CLUK). This helps provide an objective view of how CLUK is operating to ensure the right customer outcomes are achieved through compliance with policies, procedures and regulatory requirements, enabling the Chief Compliance Officer to give an informed compliance opinion. To be successful in the role you'll have demonstrable experience in the Core Responsibilities: • Apply critical thinking to analyse information from multiple sources, drawing conclusions and making informed and timely, decisions. • Simultaneously managing multiple assessment projects across all lifecycle stages (planning, testing, reporting, follow-up) using project and time management methods, ensuring timely delivery and quality with minimal supervision. • Independently identifying and assessing risk, Identifying key controls within a process, designing internal controls and repeatable test plans. • Conducting independent testing and validation of key controls to ensure they are well-designed and working effectively to reduce risks and provide good customer outcomes. • Suggesting corrective actions to fix the root cause of control gaps and monitoring progress of managements actions until completed. • Maintaining consistent, transparent communication and documenting weekly progress updates with second-line Business Partners and key first-line stakeholders throughout the project delivery lifecycle. Effectively presenting findings and recommendations to senior stakeholders and providing a thorough assessment of the internal control environment via both verbal presentations and formal written reports. • Staying informed about the CLUK business priorities, strategic plans, and key area of regulatory focus impacting CLUK. • Embracing change, learning from experiences, and adapting quickly to evolving circumstances in a collaborative and proactive manner The following skills and experiences are highly beneficial: • Experience testing design and effectiveness of controls using a structured methodology framework. I.e. Internal/ External Audit • Ability to provide insights using a range of tools and technology to analyse and visually represent data. • Documenting findings, control gaps or areas of non-compliance and recommending improvements to reduce risk or improve operational efficiency Desirable Qualifications: • Degree Level qualification or equivalent • Have or currently studying for Compliance, Audit qualification or equivalent Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
Jul 17, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Location: Can be located either within our London or Hertfordshire Office Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Summary: Reporting to the Head of Compliance Assessment, the role provides compliance oversight through planning and leading projects to independently test and evaluate the effectiveness of regulatory controls, risk management process and governance practices across Canada Life UK Limited (CLUK). This helps provide an objective view of how CLUK is operating to ensure the right customer outcomes are achieved through compliance with policies, procedures and regulatory requirements, enabling the Chief Compliance Officer to give an informed compliance opinion. To be successful in the role you'll have demonstrable experience in the Core Responsibilities: • Apply critical thinking to analyse information from multiple sources, drawing conclusions and making informed and timely, decisions. • Simultaneously managing multiple assessment projects across all lifecycle stages (planning, testing, reporting, follow-up) using project and time management methods, ensuring timely delivery and quality with minimal supervision. • Independently identifying and assessing risk, Identifying key controls within a process, designing internal controls and repeatable test plans. • Conducting independent testing and validation of key controls to ensure they are well-designed and working effectively to reduce risks and provide good customer outcomes. • Suggesting corrective actions to fix the root cause of control gaps and monitoring progress of managements actions until completed. • Maintaining consistent, transparent communication and documenting weekly progress updates with second-line Business Partners and key first-line stakeholders throughout the project delivery lifecycle. Effectively presenting findings and recommendations to senior stakeholders and providing a thorough assessment of the internal control environment via both verbal presentations and formal written reports. • Staying informed about the CLUK business priorities, strategic plans, and key area of regulatory focus impacting CLUK. • Embracing change, learning from experiences, and adapting quickly to evolving circumstances in a collaborative and proactive manner The following skills and experiences are highly beneficial: • Experience testing design and effectiveness of controls using a structured methodology framework. I.e. Internal/ External Audit • Ability to provide insights using a range of tools and technology to analyse and visually represent data. • Documenting findings, control gaps or areas of non-compliance and recommending improvements to reduce risk or improve operational efficiency Desirable Qualifications: • Degree Level qualification or equivalent • Have or currently studying for Compliance, Audit qualification or equivalent Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Housing & Income Support Officer - £31,200 £33,800 per annum (Salaries vary depending on experience) Hours 37 hours per week, Monday - Friday Department Housing & Property Location Littlemore, Oxfordshire What You ll Be Doing: Response are recruiting for a Housing & Income Support Officer within our Housing & Property Team. The Housing & Income Support Officer will provide robust occupancy related support, income management, and safeguarding interventions within supported accommodation. They will ensure residents sustain their occupancies, manage payments, and receive necessary support while maintaining compliance with housing regulations and safeguarding policies. The postholder will work closely with internal teams, external agencies, and vulnerable residents to promote financial stability, housing security, and overall well-being. If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility: Some of the core duties include: Monitor rent accounts, identify arrears, and take proactive steps to prevent debt escalation. Engage with residents to agree on affordable repayment plans and provide budgeting support. Assist residents in accessing Housing Benefit, Universal Credit, and other financial and/or benefit entitlements. Work closely with the Finance team to address outstanding debts and implement effective debt management strategies. Help residents maintain their occupancies by addressing housing-related challenges such as rent issues, challenging behaviour, non-engagement, and property maintenance concerns. Conduct regular occupancy sustainment visits, tenancy reviews, inspections, health and safety visits, welfare checks, and support assessments. Identify safeguarding concerns, ensuring they are reported and escalated in line with organisational and legal requirements. Work with support agencies, social services, and safeguarding leads to ensure residents receive the necessary protection and interventions. Maintain accurate and confidential records of safeguarding cases and actions taken. Assist in managing occupancy breaches, challenging behaviour complaints, and safeguarding incidents. Support the allocation and void management process to ensure smooth transitions for new residents. Conduct property inspections, ensuring homes meet health & safety and housing compliance standards. Organise workshops and one-to-one sessions on financial management, tenancy sustainment, and safeguarding awareness. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: Relevant qualification in housing management, safeguarding, or a related field (e.g CIH Level 3, Diploma in Housing, or equivalent experience). Safeguarding and welfare benefits training (or willingness to undertake). Strong knowledge of rent collection processes, arrears prevention, and welfare benefits Experience in housing management, income collection, or occupancy sustainment. Experience working with vulnerable residents and understanding safeguarding protocols. IT literate with experience using MS Office packages. Ability to identify and respond to safeguarding concerns effectively. Strong communication and negotiation skills to engage with residents and external agencies. Ability to manage caseloads, prioritise workload, and work independently. Strong literacy and numeracy skills Be proactive and identify concerns before they become an incident. Ability to provide non-judgemental, emotional and practical support. Live our values of Caring, Safe, Creative and Aspirational. What We Offer: 33 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme (after probation) Enhanced family friendly leave Flexible and agile working opportunities (role dependent) Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application If this Housing & Income Support Officer position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Jul 17, 2025
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Housing & Income Support Officer - £31,200 £33,800 per annum (Salaries vary depending on experience) Hours 37 hours per week, Monday - Friday Department Housing & Property Location Littlemore, Oxfordshire What You ll Be Doing: Response are recruiting for a Housing & Income Support Officer within our Housing & Property Team. The Housing & Income Support Officer will provide robust occupancy related support, income management, and safeguarding interventions within supported accommodation. They will ensure residents sustain their occupancies, manage payments, and receive necessary support while maintaining compliance with housing regulations and safeguarding policies. The postholder will work closely with internal teams, external agencies, and vulnerable residents to promote financial stability, housing security, and overall well-being. If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility: Some of the core duties include: Monitor rent accounts, identify arrears, and take proactive steps to prevent debt escalation. Engage with residents to agree on affordable repayment plans and provide budgeting support. Assist residents in accessing Housing Benefit, Universal Credit, and other financial and/or benefit entitlements. Work closely with the Finance team to address outstanding debts and implement effective debt management strategies. Help residents maintain their occupancies by addressing housing-related challenges such as rent issues, challenging behaviour, non-engagement, and property maintenance concerns. Conduct regular occupancy sustainment visits, tenancy reviews, inspections, health and safety visits, welfare checks, and support assessments. Identify safeguarding concerns, ensuring they are reported and escalated in line with organisational and legal requirements. Work with support agencies, social services, and safeguarding leads to ensure residents receive the necessary protection and interventions. Maintain accurate and confidential records of safeguarding cases and actions taken. Assist in managing occupancy breaches, challenging behaviour complaints, and safeguarding incidents. Support the allocation and void management process to ensure smooth transitions for new residents. Conduct property inspections, ensuring homes meet health & safety and housing compliance standards. Organise workshops and one-to-one sessions on financial management, tenancy sustainment, and safeguarding awareness. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: Relevant qualification in housing management, safeguarding, or a related field (e.g CIH Level 3, Diploma in Housing, or equivalent experience). Safeguarding and welfare benefits training (or willingness to undertake). Strong knowledge of rent collection processes, arrears prevention, and welfare benefits Experience in housing management, income collection, or occupancy sustainment. Experience working with vulnerable residents and understanding safeguarding protocols. IT literate with experience using MS Office packages. Ability to identify and respond to safeguarding concerns effectively. Strong communication and negotiation skills to engage with residents and external agencies. Ability to manage caseloads, prioritise workload, and work independently. Strong literacy and numeracy skills Be proactive and identify concerns before they become an incident. Ability to provide non-judgemental, emotional and practical support. Live our values of Caring, Safe, Creative and Aspirational. What We Offer: 33 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme (after probation) Enhanced family friendly leave Flexible and agile working opportunities (role dependent) Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application If this Housing & Income Support Officer position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Junior Bookkeeper Your new company This company operates at the intersection of technology and data, providing digital tools and solutions designed to support compliance, insights, and operational efficiency for clients across various industries. Its services are used to streamline decision-making processes and improve access to critical information, often in contexts where accuracy and speed are essential. With a focus on innovation and secure systems, the company serves a wide range of professionals seeking smarter ways to manage complex workflows. This position offers an excellent chance for an individual starting their finance career to acquire practical experience in a dynamic setting. You will collaborate closely with the Finance Director and Chief Financial Officer, assisting with the company's daily financial activities. This role is perfect for someone who possesses a strong work ethic, a passion for numbers, and a keen interest in personal and professional growth! Your new role Assist with day-to-day bookkeeping tasks including processing invoices, expenses and bank reconciliations Support accounts payable and receivable functions Help manage and track subscription-based revenue and recurring invoices Assist with payroll, pension and employee expense processing Collaborate with the team to ensure timely financial reporting and data accuracy Contribute to monthly close activities and support finance processes Learn how Finance integrates with other departments (Sales, Customer Success etc.) What you'll need to succeed Basic bookkeeping knowledge such as an understanding of accounting principles, including managing invoices and expenses Familiarity with accounting software and a willingness to learn new tools Strong organisational skills and high attention to detail Ability to manage multiple tasks simultaneously and meet deadlines Excellent verbal and written communication skills, with the ability to collaborate effectively across teams AAT is desirable 2/3 years experience in a finance role What you'll get in return Pension scheme Competitive annual leave Hybrid working - 2 days working from home and 3 in the office Study support package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 17, 2025
Full time
Junior Bookkeeper Your new company This company operates at the intersection of technology and data, providing digital tools and solutions designed to support compliance, insights, and operational efficiency for clients across various industries. Its services are used to streamline decision-making processes and improve access to critical information, often in contexts where accuracy and speed are essential. With a focus on innovation and secure systems, the company serves a wide range of professionals seeking smarter ways to manage complex workflows. This position offers an excellent chance for an individual starting their finance career to acquire practical experience in a dynamic setting. You will collaborate closely with the Finance Director and Chief Financial Officer, assisting with the company's daily financial activities. This role is perfect for someone who possesses a strong work ethic, a passion for numbers, and a keen interest in personal and professional growth! Your new role Assist with day-to-day bookkeeping tasks including processing invoices, expenses and bank reconciliations Support accounts payable and receivable functions Help manage and track subscription-based revenue and recurring invoices Assist with payroll, pension and employee expense processing Collaborate with the team to ensure timely financial reporting and data accuracy Contribute to monthly close activities and support finance processes Learn how Finance integrates with other departments (Sales, Customer Success etc.) What you'll need to succeed Basic bookkeeping knowledge such as an understanding of accounting principles, including managing invoices and expenses Familiarity with accounting software and a willingness to learn new tools Strong organisational skills and high attention to detail Ability to manage multiple tasks simultaneously and meet deadlines Excellent verbal and written communication skills, with the ability to collaborate effectively across teams AAT is desirable 2/3 years experience in a finance role What you'll get in return Pension scheme Competitive annual leave Hybrid working - 2 days working from home and 3 in the office Study support package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
About Megaport We're not your typical tech company - and we don't want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We're publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 350 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun. Our Team Culture We're a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here - collaboration beats hierarchy, curiosity fuels our growth, and everyone's voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do. Your Role We are looking for a highly experienced and driven Network Quality Assurance Engineer to join our Engineering team. In this senior role, you will design and implement sophisticated test automation frameworks to validate our network automation platform. You will be responsible for building and orchestrating virtualised network environments using tools such as Containerlab and Kubernetes, enabling robust end-to-end testing against real-world scenarios. This is a hands-on technical role ideal for someone with a strong foundation in networking principles coupled with expert-level skills in software test automation. You will play a critical role in ensuring the performance, resilience, and reliability of our cutting-edge network automation technologies. This role offers the flexibility to work from anywhere in the world - we're open to new locations and excited to welcome talent globally! What you'll be doing Design and develop test automation frameworks for validating our network automation platform. Build and maintain virtualised network environments using Containerlab, Kubernetes and other orchestration tools. Create automated system-level and integration tests that simulate real-world network scenarios. Collaborate with development teams to define testing strategies and identify edge cases early in the development cycle. Analyse and report on test results to ensure product quality and performance. Continuously improve CI/CD pipelines by integrating test automation and network validation steps. Stay current on emerging technologies in network automation and testing. Provide technical mentorship and guidance. What we are looking for A senior-level engineer with proven experience in test automation, virtualised environments, and networking. Strong experience building test automation systems using Python or Go. Deep familiarity with virtualisation and orchestration tools like Containerlab, Kubernetes, and Docker. Foundational knowledge of networking concepts and protocols, including BGP, OSPF, and EVPN. Experience integrating test suites into CI/CD workflows and pipelines. Ability to design, execute, and troubleshoot complex system-level test scenarios. You have excellent written and verbal communication skills. You can work collaboratively in a fast-paced, cross-functional environment. What we offer Flexible working environment - a remote-first culture with coworking options available Generous leave plans - including 4 weeks of paid annual leave, parental leave, birthday leave, and a purchased annual leave program Health and wellness support - through a wellness allowance and employee wellbeing initiatives Comprehensive learning support - generous study and training allowance plus 5 days of paid study leave Creative, modern workspaces - designed to inspire when you're not working remotely Motivated, inclusive team - work alongside industry experts and fresh talent Recognition programs - celebrate achievements with our Legend and Kudos awards For U.S. employees - access to medical, dental, and vision insurance, plus a 401(k) plan If you have any questions, please reach out to Megaport's Talent Acquisition Team at NOTE: All Megaport business correspondence is conducted via our business email accounts If you have any concerns, please reach out to Megaport's careers team directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under . All applications will be treated in confidence. Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you're entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.
Jul 17, 2025
Full time
About Megaport We're not your typical tech company - and we don't want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We're publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 350 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun. Our Team Culture We're a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here - collaboration beats hierarchy, curiosity fuels our growth, and everyone's voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do. Your Role We are looking for a highly experienced and driven Network Quality Assurance Engineer to join our Engineering team. In this senior role, you will design and implement sophisticated test automation frameworks to validate our network automation platform. You will be responsible for building and orchestrating virtualised network environments using tools such as Containerlab and Kubernetes, enabling robust end-to-end testing against real-world scenarios. This is a hands-on technical role ideal for someone with a strong foundation in networking principles coupled with expert-level skills in software test automation. You will play a critical role in ensuring the performance, resilience, and reliability of our cutting-edge network automation technologies. This role offers the flexibility to work from anywhere in the world - we're open to new locations and excited to welcome talent globally! What you'll be doing Design and develop test automation frameworks for validating our network automation platform. Build and maintain virtualised network environments using Containerlab, Kubernetes and other orchestration tools. Create automated system-level and integration tests that simulate real-world network scenarios. Collaborate with development teams to define testing strategies and identify edge cases early in the development cycle. Analyse and report on test results to ensure product quality and performance. Continuously improve CI/CD pipelines by integrating test automation and network validation steps. Stay current on emerging technologies in network automation and testing. Provide technical mentorship and guidance. What we are looking for A senior-level engineer with proven experience in test automation, virtualised environments, and networking. Strong experience building test automation systems using Python or Go. Deep familiarity with virtualisation and orchestration tools like Containerlab, Kubernetes, and Docker. Foundational knowledge of networking concepts and protocols, including BGP, OSPF, and EVPN. Experience integrating test suites into CI/CD workflows and pipelines. Ability to design, execute, and troubleshoot complex system-level test scenarios. You have excellent written and verbal communication skills. You can work collaboratively in a fast-paced, cross-functional environment. What we offer Flexible working environment - a remote-first culture with coworking options available Generous leave plans - including 4 weeks of paid annual leave, parental leave, birthday leave, and a purchased annual leave program Health and wellness support - through a wellness allowance and employee wellbeing initiatives Comprehensive learning support - generous study and training allowance plus 5 days of paid study leave Creative, modern workspaces - designed to inspire when you're not working remotely Motivated, inclusive team - work alongside industry experts and fresh talent Recognition programs - celebrate achievements with our Legend and Kudos awards For U.S. employees - access to medical, dental, and vision insurance, plus a 401(k) plan If you have any questions, please reach out to Megaport's Talent Acquisition Team at NOTE: All Megaport business correspondence is conducted via our business email accounts If you have any concerns, please reach out to Megaport's careers team directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under . All applications will be treated in confidence. Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you're entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.
Working for a well-established property law firm, you will join a friendly and highly regarded team committed to delivering outstanding service to clients. This is a varied and hands-on role that will see you managing litigation processes and supporting colleagues to ensure all deadlines are met and cases progress smoothly. You will take responsibility for maintaining accurate records, preparing legal documents, and keeping clients informed at each stage. The business is proud of its reputation for quality, compliance, and client care, and is looking for someone with excellent attention to detail and a proactive approach to join their busy team. This is a full-time, office-based position offering 30,000 per annum and a clear pathway to develop your legal career within the property sector, ideally suited to a law graduate with some experience in housing or property law. Key Responsibilities: Maintain critical date calendars and ensure all litigation deadlines are met Prepare and manage case documentation, including pre-action correspondence, witness statements, and statements of case Progress debt recovery cases through County Court and Tribunal processes Register judgments and maintain accurate records at every milestone Provide clear updates to clients and internal teams as cases progress Support compliance with legal and regulatory standards Attend team meetings prepared with up-to-date case summaries Maintain files and records to agreed quality standards Experience Required: A relevant legal degree or evidence of legal study/training is preferred Previous experience in a legal support, litigation, or credit control role Knowledge of County Court procedures and leasehold legislation is an advantage Experience in the property or real estate sector Strong organisational skills and excellent attention to detail Confident working with legal documentation and managing deadlines Good communication skills and a professional, approachable manner Proficiency in Microsoft Office (Word, Excel, Outlook)
Jul 17, 2025
Full time
Working for a well-established property law firm, you will join a friendly and highly regarded team committed to delivering outstanding service to clients. This is a varied and hands-on role that will see you managing litigation processes and supporting colleagues to ensure all deadlines are met and cases progress smoothly. You will take responsibility for maintaining accurate records, preparing legal documents, and keeping clients informed at each stage. The business is proud of its reputation for quality, compliance, and client care, and is looking for someone with excellent attention to detail and a proactive approach to join their busy team. This is a full-time, office-based position offering 30,000 per annum and a clear pathway to develop your legal career within the property sector, ideally suited to a law graduate with some experience in housing or property law. Key Responsibilities: Maintain critical date calendars and ensure all litigation deadlines are met Prepare and manage case documentation, including pre-action correspondence, witness statements, and statements of case Progress debt recovery cases through County Court and Tribunal processes Register judgments and maintain accurate records at every milestone Provide clear updates to clients and internal teams as cases progress Support compliance with legal and regulatory standards Attend team meetings prepared with up-to-date case summaries Maintain files and records to agreed quality standards Experience Required: A relevant legal degree or evidence of legal study/training is preferred Previous experience in a legal support, litigation, or credit control role Knowledge of County Court procedures and leasehold legislation is an advantage Experience in the property or real estate sector Strong organisational skills and excellent attention to detail Confident working with legal documentation and managing deadlines Good communication skills and a professional, approachable manner Proficiency in Microsoft Office (Word, Excel, Outlook)
Digital Preservation Coalition
Southampton, Hampshire
Vacancy for Digital Preservation Training Officer at the University of Southampton Vacancy for Digital Preservation Training Officer at the University of Southampton Southampton Full-Time The School of Humanities at the University of Southampton encompasses a diverse range of subjects providing high-quality teaching within a vibrant research and enterprise culture. Southampton Digital Humanities contribute to that environment by enabling staff and students across the School of Humanities to take digital and computational approaches to the humanities teaching, research, and enterprise. You will play a central role in the successful delivery of the Southampton Digital Preservation Advisory Unit (SDPAU), a new flagship enterprise project hosted and supported by Southampton Digital Humanities. The SDPAU will launch in 2024 with a plan to be income generating within 5 years. It will offer expert, hands-on, and targeted commercial training, advice, and support in navigating, interpreting, and implementing digital preservation best practice. Initial market research indicates a primary market for these services of galleries/gardens, libraries, archives, and museums and of community heritage groups, as well as a secondary market of corporate and civil institutions. The SDPAU will respond to relevant tenders and research funding opportunities, and will support wider knowledge exchange and enterprise activity in the School of Humanities. As part of the Southampton Digital Preservation Advisory Unit you will deliver training, advice, and support in the domain of digital preservation, develop areas of specialism, contribute to income generation, and provide outstanding services to clients and partners. As an expert in digital preservation, you will have appropriate professional qualifications or equivalent experience. We are particularly interested in candidates with experience delivering training in a cultural heritage context, though this is not essential. You will join a team of dedicated educators, researchers, and technicians supported by recent investment in Digital Humanities expertise, estate, and resources. Notable among these is our Digital Humanities Hub, an infrastructure that supports study, research, and enterprise, is a hub for expertise and critique, and provides access to technologies that enable us to capture, compute, and create in new ways. A founding member of the prestigious Russell Group, the University of Southampton has a global reputation for its passion and ability to work collaboratively in delivering world-class education, research and innovation that makes a proven impact on society's greatest challenges. We are a top 100 global university (QS World Rankings, 2023) and we are top 20 in the UK (Complete University Guide, 2023). We bring people and ideas together to achieve the remarkable. We provide the environment, the support, and the challenge for them to realise their fullest potential. This position will be offered on a full time, permanent basis. For an informal discussion of the post, please contact Professor James Baker (Director of Digital Humanities) by email at .
Jul 17, 2025
Full time
Vacancy for Digital Preservation Training Officer at the University of Southampton Vacancy for Digital Preservation Training Officer at the University of Southampton Southampton Full-Time The School of Humanities at the University of Southampton encompasses a diverse range of subjects providing high-quality teaching within a vibrant research and enterprise culture. Southampton Digital Humanities contribute to that environment by enabling staff and students across the School of Humanities to take digital and computational approaches to the humanities teaching, research, and enterprise. You will play a central role in the successful delivery of the Southampton Digital Preservation Advisory Unit (SDPAU), a new flagship enterprise project hosted and supported by Southampton Digital Humanities. The SDPAU will launch in 2024 with a plan to be income generating within 5 years. It will offer expert, hands-on, and targeted commercial training, advice, and support in navigating, interpreting, and implementing digital preservation best practice. Initial market research indicates a primary market for these services of galleries/gardens, libraries, archives, and museums and of community heritage groups, as well as a secondary market of corporate and civil institutions. The SDPAU will respond to relevant tenders and research funding opportunities, and will support wider knowledge exchange and enterprise activity in the School of Humanities. As part of the Southampton Digital Preservation Advisory Unit you will deliver training, advice, and support in the domain of digital preservation, develop areas of specialism, contribute to income generation, and provide outstanding services to clients and partners. As an expert in digital preservation, you will have appropriate professional qualifications or equivalent experience. We are particularly interested in candidates with experience delivering training in a cultural heritage context, though this is not essential. You will join a team of dedicated educators, researchers, and technicians supported by recent investment in Digital Humanities expertise, estate, and resources. Notable among these is our Digital Humanities Hub, an infrastructure that supports study, research, and enterprise, is a hub for expertise and critique, and provides access to technologies that enable us to capture, compute, and create in new ways. A founding member of the prestigious Russell Group, the University of Southampton has a global reputation for its passion and ability to work collaboratively in delivering world-class education, research and innovation that makes a proven impact on society's greatest challenges. We are a top 100 global university (QS World Rankings, 2023) and we are top 20 in the UK (Complete University Guide, 2023). We bring people and ideas together to achieve the remarkable. We provide the environment, the support, and the challenge for them to realise their fullest potential. This position will be offered on a full time, permanent basis. For an informal discussion of the post, please contact Professor James Baker (Director of Digital Humanities) by email at .
Digital Preservation Coalition
Bristol, Gloucestershire
Vacancy for Digitisation Officer (Hong Kong Project) at University of Bristol Vacancy for Digitisation Officer (Hong Kong Project) at University of Bristol 28 January 2024 Bristol, England Part-Time The role The role-holder will support the work of the Hong Kong History Centre by providing high-quality digital images of archival material held in the Hong Kong collections. You will work closely with the Project Archivists, Senior Digitisation Officer and Digital Archive Assistant on workflow to integrate these images into our Digital Asset Management Systems, archival management system and web pages. Supporting the wider team to ensure the archives can be made available for research, education and wider engagement activities. You will be based in Special Collections (Library Services) and will work closely with the Special Collections team as well as the Hong Kong History Centre, which is a research centre encouraging and facilitating the study of the history of Hong Kong and its peoples, and outreach, engagement and international exchange and collaboration in the field. This is a part-time position working 21 hours per week. What will you be doing? You will capture images of archival materials using camera or scanners appropriate to the material being copied, and process the files in image-handling software Record metadata and collaborate with colleagues on enhanced metadata provision You will use creative and technical judgment to optimise images for a variety of uses Work alongside the Senior Digitisation Officer and other colleagues to develop your skills
Jul 17, 2025
Full time
Vacancy for Digitisation Officer (Hong Kong Project) at University of Bristol Vacancy for Digitisation Officer (Hong Kong Project) at University of Bristol 28 January 2024 Bristol, England Part-Time The role The role-holder will support the work of the Hong Kong History Centre by providing high-quality digital images of archival material held in the Hong Kong collections. You will work closely with the Project Archivists, Senior Digitisation Officer and Digital Archive Assistant on workflow to integrate these images into our Digital Asset Management Systems, archival management system and web pages. Supporting the wider team to ensure the archives can be made available for research, education and wider engagement activities. You will be based in Special Collections (Library Services) and will work closely with the Special Collections team as well as the Hong Kong History Centre, which is a research centre encouraging and facilitating the study of the history of Hong Kong and its peoples, and outreach, engagement and international exchange and collaboration in the field. This is a part-time position working 21 hours per week. What will you be doing? You will capture images of archival materials using camera or scanners appropriate to the material being copied, and process the files in image-handling software Record metadata and collaborate with colleagues on enhanced metadata provision You will use creative and technical judgment to optimise images for a variety of uses Work alongside the Senior Digitisation Officer and other colleagues to develop your skills
Digital Preservation Coalition
Southampton, Hampshire
Vacancy for Digital Preservation Training Officer at University of Southampton 6 September 2023 Southampton, England £34,980 to £40,521 per annum Full-Time The School of Humanities at the University of Southampton encompasses a diverse range of subjects providing high-quality teaching within a vibrant research and enterprise culture. Southampton Digital Humanities contribute to that environment by enabling staff and students across the School of Humanities to take digital and computational approaches to the humanities teaching, research, and enterprise. You will play a central role in the successful delivery of the Southampton Digital Preservation Advisory Unit, a new flagship enterprise project hosted and supported by Southampton Digital Humanities. You will deliver training, advice, and support in the domain of digital preservation, develop an area of specialism, contribute to income generation, and provide outstanding services to clients and partners. As an expert in digital preservation, you will have appropriate professional qualifications or equivalent experience. We are particularly interested in candidates with experience delivering training in a cultural heritage context, though this is not essential. You will join a team of dedicated educators and researchers supported by recent investment in Digital Humanities expertise, estate, and resources. Notable among these is our Digital Humanities Hub, an infrastructure that supports study and research, is a hub for expertise and critique, and provides access to technologies that enable us to scan, manipulate, and preserve heritage objects, make and explore virtual worlds, compute text and multimedia, sonify pictures, immerse ourselves in data visualisations, and much more.
Jul 17, 2025
Full time
Vacancy for Digital Preservation Training Officer at University of Southampton 6 September 2023 Southampton, England £34,980 to £40,521 per annum Full-Time The School of Humanities at the University of Southampton encompasses a diverse range of subjects providing high-quality teaching within a vibrant research and enterprise culture. Southampton Digital Humanities contribute to that environment by enabling staff and students across the School of Humanities to take digital and computational approaches to the humanities teaching, research, and enterprise. You will play a central role in the successful delivery of the Southampton Digital Preservation Advisory Unit, a new flagship enterprise project hosted and supported by Southampton Digital Humanities. You will deliver training, advice, and support in the domain of digital preservation, develop an area of specialism, contribute to income generation, and provide outstanding services to clients and partners. As an expert in digital preservation, you will have appropriate professional qualifications or equivalent experience. We are particularly interested in candidates with experience delivering training in a cultural heritage context, though this is not essential. You will join a team of dedicated educators and researchers supported by recent investment in Digital Humanities expertise, estate, and resources. Notable among these is our Digital Humanities Hub, an infrastructure that supports study and research, is a hub for expertise and critique, and provides access to technologies that enable us to scan, manipulate, and preserve heritage objects, make and explore virtual worlds, compute text and multimedia, sonify pictures, immerse ourselves in data visualisations, and much more.
Build, oversee, and execute the planned giving program focusing on grateful patient and alumni prospects. Collaborate closely with clinical and university major gift officers to qualify, cultivate, solicit, and close planned gifts from all Enterprise constituents. Maintain a portfolio of planned giving prospects, managing it to foster relationships that lead to philanthropic commitments. Independently draft and prepare gift agreements, bequests, and estate planning agreements in coordination with Jefferson's legal counsel. Develop a comprehensive understanding of the educational, research, clinical, and financial needs of the clinical areas; establish and grow a responsive development program to meet these needs. Lead the creation of a planned giving plan to support clinical departments and the university, including setting goals, feasibility, timeline, staffing, and volunteer structure. Collaborate with communications staff and outside vendors to translate strategic initiatives into persuasive proposals and major gift opportunities. Work with events, alumni relations, and development teams to plan activities that cultivate and steward major gift prospects and donors. Maintain proactive communication with colleagues to ensure effective collaboration and achievement of fundraising goals. Build and support a professional development function for clinical and academic areas. Manage a prospect pool of 100 highly rated prospects. Maintain an active travel, visit, and event schedule, conducting at least 125 meaningful donor encounters annually and delivering a minimum of 24 proposals per year. Interact with co-workers, visitors, and staff in line with Jefferson's values. ADDITIONAL INFORMATION: Willingness and ability to travel nationally. Availability to work nights and weekends as needed. Experience with database and planned giving software systems, and Microsoft Office. Excellent communication skills, both oral and written, with strong interpersonal abilities. Ability to present a compelling case for philanthropic support persuasively. Ability to develop trust and collaborative relationships across the organization. Must be detail-oriented, able to multi-task, and possess a service-oriented mindset. Other duties as assigned. EXPERIENCE REQUIREMENTS: 8-10+ years of relevant fundraising experience, preferably in a healthcare or higher education setting. Successful track record in planned gifts fundraising, including securing individual gifts of $250K to $1M. Experience in cultivating and maintaining relationships with donors and volunteers, managing prospect pools effectively. Strong knowledge of planned giving concepts; familiarity with annual giving is a plus. Experience in managing a constituency or program, with strategic planning and goal achievement. Excellent interpersonal and communication skills; ability to work independently and as part of a team. Bachelor's degree or equivalent experience required; advanced study or law degree is highly desirable. To Apply: If interested, please email Noa Boonin at with your resume or follow this link to apply directly.
Jul 17, 2025
Full time
Build, oversee, and execute the planned giving program focusing on grateful patient and alumni prospects. Collaborate closely with clinical and university major gift officers to qualify, cultivate, solicit, and close planned gifts from all Enterprise constituents. Maintain a portfolio of planned giving prospects, managing it to foster relationships that lead to philanthropic commitments. Independently draft and prepare gift agreements, bequests, and estate planning agreements in coordination with Jefferson's legal counsel. Develop a comprehensive understanding of the educational, research, clinical, and financial needs of the clinical areas; establish and grow a responsive development program to meet these needs. Lead the creation of a planned giving plan to support clinical departments and the university, including setting goals, feasibility, timeline, staffing, and volunteer structure. Collaborate with communications staff and outside vendors to translate strategic initiatives into persuasive proposals and major gift opportunities. Work with events, alumni relations, and development teams to plan activities that cultivate and steward major gift prospects and donors. Maintain proactive communication with colleagues to ensure effective collaboration and achievement of fundraising goals. Build and support a professional development function for clinical and academic areas. Manage a prospect pool of 100 highly rated prospects. Maintain an active travel, visit, and event schedule, conducting at least 125 meaningful donor encounters annually and delivering a minimum of 24 proposals per year. Interact with co-workers, visitors, and staff in line with Jefferson's values. ADDITIONAL INFORMATION: Willingness and ability to travel nationally. Availability to work nights and weekends as needed. Experience with database and planned giving software systems, and Microsoft Office. Excellent communication skills, both oral and written, with strong interpersonal abilities. Ability to present a compelling case for philanthropic support persuasively. Ability to develop trust and collaborative relationships across the organization. Must be detail-oriented, able to multi-task, and possess a service-oriented mindset. Other duties as assigned. EXPERIENCE REQUIREMENTS: 8-10+ years of relevant fundraising experience, preferably in a healthcare or higher education setting. Successful track record in planned gifts fundraising, including securing individual gifts of $250K to $1M. Experience in cultivating and maintaining relationships with donors and volunteers, managing prospect pools effectively. Strong knowledge of planned giving concepts; familiarity with annual giving is a plus. Experience in managing a constituency or program, with strategic planning and goal achievement. Excellent interpersonal and communication skills; ability to work independently and as part of a team. Bachelor's degree or equivalent experience required; advanced study or law degree is highly desirable. To Apply: If interested, please email Noa Boonin at with your resume or follow this link to apply directly.
Residential Management Group (RMG)
Northwich, Cheshire
One of the UK's largest Property Management companies, Residential Management Group, has an opportunity for an experienced Accounts Preparation officer , based at our Northwich office, to review the financial data of the service charge for the last year and prepare the accounts. This includes working with auditors & accountants and PM's where needed to obtain all relevant information and external customers Where is the role based? You'll be working full time at our offices in Northwich, CW9 What are some of the responsibilities you will have? Prepare and produce service charge accounts in a timely manner Liaise with Property Managers to assist in answering clients queries to help produce service charge accounts and assist with client queries Work with external accountants and auditors to ensure accounts are produced accurately and efficiently Reconcile completed accounts back to the finance system. Offer an escalation path to assist internal and external customers with complex queries/problems Following & adhering to company processes, procedures & policies What skills, experience and qualifications are we looking for in our Accounts Preparation officer? Essential Previous experience working in a finance/accounts-based role Ability to confidently use Microsoft Word and Outlook; and Excel to Intermediate Level High level of attention to detail & strong time management skills required in order meet and work towards deadlines Excellent communication skills, with the ability to provide a consistent high level of customer service, to both internal and external customers. Ability to make decisions, both independently and collaboratively, based on reasoned arguments and supported by evidence. Prior experience or good understanding of prepayments/accruals/journal posting & double entry accounting Preferred Studying towards a financial qualification (i.e. AAT/ACCA/CIMA) Experience in the property sector dealing with service charge accounts What does RMG have to offer you? A 37.5 hour working week and a competitive salary 27 days holiday plus all Bank Holidays Option to buy/sell up to 5 days annual leave each holiday year Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Jul 17, 2025
Full time
One of the UK's largest Property Management companies, Residential Management Group, has an opportunity for an experienced Accounts Preparation officer , based at our Northwich office, to review the financial data of the service charge for the last year and prepare the accounts. This includes working with auditors & accountants and PM's where needed to obtain all relevant information and external customers Where is the role based? You'll be working full time at our offices in Northwich, CW9 What are some of the responsibilities you will have? Prepare and produce service charge accounts in a timely manner Liaise with Property Managers to assist in answering clients queries to help produce service charge accounts and assist with client queries Work with external accountants and auditors to ensure accounts are produced accurately and efficiently Reconcile completed accounts back to the finance system. Offer an escalation path to assist internal and external customers with complex queries/problems Following & adhering to company processes, procedures & policies What skills, experience and qualifications are we looking for in our Accounts Preparation officer? Essential Previous experience working in a finance/accounts-based role Ability to confidently use Microsoft Word and Outlook; and Excel to Intermediate Level High level of attention to detail & strong time management skills required in order meet and work towards deadlines Excellent communication skills, with the ability to provide a consistent high level of customer service, to both internal and external customers. Ability to make decisions, both independently and collaboratively, based on reasoned arguments and supported by evidence. Prior experience or good understanding of prepayments/accruals/journal posting & double entry accounting Preferred Studying towards a financial qualification (i.e. AAT/ACCA/CIMA) Experience in the property sector dealing with service charge accounts What does RMG have to offer you? A 37.5 hour working week and a competitive salary 27 days holiday plus all Bank Holidays Option to buy/sell up to 5 days annual leave each holiday year Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Assistant Finance Business Partner Department: Business Services - Finance Employment Type: Permanent Location: Bristol Description We have an exciting opportunity for an Assistant Finance Business Partner to join the Group Financial Reporting & Control team in Bristol. The Assistant Finance Business Partner will report into the Business Services Finance Business Partner. The role will involve the provision of financial information, analysis and support to the Business Services functions. The successful candidate will need to work closely with a number of different stakeholders including Business Service Directors and other internal decision makers. Key Responsibilities Business Partnering: Providing timely, relevant and robust analysis to the Business Services functions. Working with the wider Group Financial Reporting team to ensure the reporting is timely, accurate and robust. Interpreting data, both financial and non-financial and understanding the impact of this on the business. Assisting in the presentation of the monthly results to senior finance management, the Business Services Executive and other relevant stakeholders. Supporting and partnering key stakeholders, including Heads of Business Service Departments, the Chief Operating Officer, the Chief Financial Officer and other senior members of the Finance Management Team. Communicating and translating complex financial / non-financial ideas to people outside the finance function. Continually seeking to develop and improve reporting to meet business needs. Work alongside Group Assistant Accountants to ensure correct accounting for both business as usual and individual projects. Budgeting, forecasting and strategic planning: Assisting in the Business Services budgeting and forecasting in line with the Group timetable, with completion of reports and commentaries. Managing the relationship and communication with key stakeholders throughout the budget process. Liaising closely with international finance colleagues to ensure joined up approach to Overheads Budgeting and Reporting. Providing robust analysis and other finance support in relation to external transactions and similar activities. Decision Support: Assisting in the provision of robust financial modelling for ad-hoc projects (for example property moves). Advising and challenging, where appropriate, in order to add value in terms of the analysis and commentary produced. Other: Owning the Fixed Asset Register and managing the depreciation posting and reconciliation process each month. Dealing with ad hoc queries from the business. Assisting with ad hoc tasks and projects as delegated by the Chief Financial Officer / Director Of Business Finance / Head of Group Financial Reporting and Control. Skills, Knowledge & Expertise Studying towards AAT, or part-qualified CIMA / ACCA (or equivalent). Accountancy graduates and Advanced AAT students will also be considered. Experience of Finance Business Partnering and budgeting would be desirable. The ability to work collaboratively with the business and challenge where appropriate. Strong and confident communication skills, both orally and in writing, with the ability to interact with senior members of the business. Experience of providing monthly management accounts and value adding commentary. Able to convey complex financial and accounting concepts in a clear and straight forward manner. Organised and able to handle multiple demands and deadlines simultaneously. IT literate, with strong Excel skills. Experience with 3E is desirable but not essential.
Jul 17, 2025
Full time
Assistant Finance Business Partner Department: Business Services - Finance Employment Type: Permanent Location: Bristol Description We have an exciting opportunity for an Assistant Finance Business Partner to join the Group Financial Reporting & Control team in Bristol. The Assistant Finance Business Partner will report into the Business Services Finance Business Partner. The role will involve the provision of financial information, analysis and support to the Business Services functions. The successful candidate will need to work closely with a number of different stakeholders including Business Service Directors and other internal decision makers. Key Responsibilities Business Partnering: Providing timely, relevant and robust analysis to the Business Services functions. Working with the wider Group Financial Reporting team to ensure the reporting is timely, accurate and robust. Interpreting data, both financial and non-financial and understanding the impact of this on the business. Assisting in the presentation of the monthly results to senior finance management, the Business Services Executive and other relevant stakeholders. Supporting and partnering key stakeholders, including Heads of Business Service Departments, the Chief Operating Officer, the Chief Financial Officer and other senior members of the Finance Management Team. Communicating and translating complex financial / non-financial ideas to people outside the finance function. Continually seeking to develop and improve reporting to meet business needs. Work alongside Group Assistant Accountants to ensure correct accounting for both business as usual and individual projects. Budgeting, forecasting and strategic planning: Assisting in the Business Services budgeting and forecasting in line with the Group timetable, with completion of reports and commentaries. Managing the relationship and communication with key stakeholders throughout the budget process. Liaising closely with international finance colleagues to ensure joined up approach to Overheads Budgeting and Reporting. Providing robust analysis and other finance support in relation to external transactions and similar activities. Decision Support: Assisting in the provision of robust financial modelling for ad-hoc projects (for example property moves). Advising and challenging, where appropriate, in order to add value in terms of the analysis and commentary produced. Other: Owning the Fixed Asset Register and managing the depreciation posting and reconciliation process each month. Dealing with ad hoc queries from the business. Assisting with ad hoc tasks and projects as delegated by the Chief Financial Officer / Director Of Business Finance / Head of Group Financial Reporting and Control. Skills, Knowledge & Expertise Studying towards AAT, or part-qualified CIMA / ACCA (or equivalent). Accountancy graduates and Advanced AAT students will also be considered. Experience of Finance Business Partnering and budgeting would be desirable. The ability to work collaboratively with the business and challenge where appropriate. Strong and confident communication skills, both orally and in writing, with the ability to interact with senior members of the business. Experience of providing monthly management accounts and value adding commentary. Able to convey complex financial and accounting concepts in a clear and straight forward manner. Organised and able to handle multiple demands and deadlines simultaneously. IT literate, with strong Excel skills. Experience with 3E is desirable but not essential.
South Norfolk and Broadland Council
Thorpe End, Norfolk
This is a unique opportunity to work within a pro-active multi-disciplinary Development Management team and help shape, influence and be at the forefront of creating high quality places and sustainable new communities. In consultation with your line manager, you will assist with the processing and assessment of general planning enquiries including site inspections, negotiation with applicants/agents, objectors and the public. You will assist senior officers in the preparation of evidence for appeals and other administrative duties to support the work of the team. This role incorporates study and completion of a RTPI Level 7 Town Planner apprenticeship qualification (master's degree) at Anglia Ruskin University. You will be expected to travel to the university to attend classes during term time. Travel expenses will be reimbursed. You will need to meet the entry requirements for this apprenticeship, including having a relevant qualification (HNC or related degree) and/or minimum 4 years proven experience in a planning environment. The successful applicant will need to have good communicate skills, both written and verbal. You will be able to effectively manage your time to meet deadlines, be a problem solver and have the ability to negotiate. Covering two council areas around the city of Norwich we have a large growth agenda to deliver against. The two Councils receive circa 4000 planning applications year, covering a diverse area including urban areas, rural areas and vibrant market towns, and serve approximately 260,000 residents and 10,000 businesses across 161 parishes. Our work therefore encompasses both urban and rural planning, residential, retail, commercial and agricultural development. Please refer to the attached Role Profile for further insights and job specifications. Minimum entry requirements for apprenticeships in England include: English and maths at Level 2 (GCSE 4 and above / A-C). If you have not previously achieved these grades, or if you are unable to provide evidence of the qualifications, then you may need to complete these qualifications during your apprenticeship training. Please check the Role Profile for any further qualifications that may be needed. As this is a Level 7 Chartered Town Planner Apprenticeship, you should not already possess substantial skills or qualifications of the same level in this subject. You must be a citizen of the UK or European Economic Area (EEA) or have lived in the UK or EEA for the past 3 consecutive years and have a Right to work in the UK. Closing date: Sunday 6th July 2025 at 11:30 pm Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.
Jul 17, 2025
Full time
This is a unique opportunity to work within a pro-active multi-disciplinary Development Management team and help shape, influence and be at the forefront of creating high quality places and sustainable new communities. In consultation with your line manager, you will assist with the processing and assessment of general planning enquiries including site inspections, negotiation with applicants/agents, objectors and the public. You will assist senior officers in the preparation of evidence for appeals and other administrative duties to support the work of the team. This role incorporates study and completion of a RTPI Level 7 Town Planner apprenticeship qualification (master's degree) at Anglia Ruskin University. You will be expected to travel to the university to attend classes during term time. Travel expenses will be reimbursed. You will need to meet the entry requirements for this apprenticeship, including having a relevant qualification (HNC or related degree) and/or minimum 4 years proven experience in a planning environment. The successful applicant will need to have good communicate skills, both written and verbal. You will be able to effectively manage your time to meet deadlines, be a problem solver and have the ability to negotiate. Covering two council areas around the city of Norwich we have a large growth agenda to deliver against. The two Councils receive circa 4000 planning applications year, covering a diverse area including urban areas, rural areas and vibrant market towns, and serve approximately 260,000 residents and 10,000 businesses across 161 parishes. Our work therefore encompasses both urban and rural planning, residential, retail, commercial and agricultural development. Please refer to the attached Role Profile for further insights and job specifications. Minimum entry requirements for apprenticeships in England include: English and maths at Level 2 (GCSE 4 and above / A-C). If you have not previously achieved these grades, or if you are unable to provide evidence of the qualifications, then you may need to complete these qualifications during your apprenticeship training. Please check the Role Profile for any further qualifications that may be needed. As this is a Level 7 Chartered Town Planner Apprenticeship, you should not already possess substantial skills or qualifications of the same level in this subject. You must be a citizen of the UK or European Economic Area (EEA) or have lived in the UK or EEA for the past 3 consecutive years and have a Right to work in the UK. Closing date: Sunday 6th July 2025 at 11:30 pm Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.