15 jobs found

Location - EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full Time - 37.5 hours per week Salary - £20,280.00 (£10.40/ hour) Start Date - September 2025 Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE. Join our multi award winning Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you'd expect from Britain's most cutting-edge mobile network. We are more than a team at EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age , race , sexuality , disability , religion or gender identity , we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. What's in it for you? •Being part of the EE family brings a huge number of benefits including the below: •A great starting salary of £20,280.00 •Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. •Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. •Family leave - Equalised maternity, paternity and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. •Huge discounts of EE & BT products including your Mobile and Broadband - Saving you hundreds of pounds every year. •Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. •Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. •Volunteering days, so you can give back to your local community. •Optional Private Healthcare and Dental, to protect you and your family. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started!

Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an events environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full Time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus uncapped commission Start Date: August 2025 onwards Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service role with EE. Why not use your skills to make a difference and join our Mobile Billing Team in North Tyneside or Home Tech Team in Newcastle . You'll be talking over the phone to customers with all sorts of Mobile Billing-related queries. You could be helping someone with a simple billing question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Telesales Person - Car Parts We are a dynamic and growing Motor Factor specialising in a wide range of car parts , accessories , and automotive products . Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you'll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment. Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington Salary: Up to 29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH) Key Responsibilities: Advise customers over the phone on the sale of car parts , accessories, and specialist automotive products. Process orders through automated systems and ensure accurate dispatch. Manage stock levels to ensure orders are fulfilled efficiently. Work closely with the team to achieve sales targets and maintain excellent customer service. Provide support across other areas of the business as needed. Ideal Candidate: Experience: Solid knowledge of car parts and accessories. Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage. Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous. Customer Service: Exceptional telephone manner and strong communication skills. Team Player: Able to collaborate and support colleagues as required. How to Apply: To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call (phone number removed) for more information. Job Ref: 4241RC

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

An excellent opportunity has arisen for a Car Sales Executive with 2 years of experience to join a well-established new & used car dealership. This full-time role offers excellent benefits and a basic salary of £20,000 & OTE £50,000. As a Car Sales Executive, you will be providing outstanding customer service throughout the sales process, identifying customer needs and offering tailored solutions. You will be responsible for: Showcasing vehicles and finalising sales. Achieving and surpassing sales targets. Maintain the company's high standards of exceptional customer service. Work closely with colleagues to ensure a positive and efficient team environment. What we are looking for: Previously worked as a Car Sales Executive, Sales Advisor, Sales Consultant or in a similar role. At least 2 years of experience in vehicle sales. Excellent communication and interpersonal skills. Passion for sales and customer service. Valid UK driving licence. What s on offer: Competitive salary Generous commission structure and bonuses Opportunities for career development Supportive team environment Ongoing training and development Apply now for this fantastic Car Sales Executive opportunity to be a part of our client's successful team. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? This role is Monday to Friday only and our client cannot accept Student Visas or Part Time applicants. Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an events environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

The Opportunity Customer Service Advisor Full Time /Permanent positions - 40 hours per week Base Salary: £21,143 to £22,285. + bonus and benefits worth up to £4,697-£4,950 = total package of £25,840 - £27,235.70 based on experience £500 Bonus after 6 months employment RSA Office - 2 Grayling Court, Doxford International Business Park, Range of set working patterns including evenings and weekends. The role will be a hybrid working arrangement split between our Sunderland office and home. There will be initial training and support on site to ensure you are happy and confident in the role. We will ensure that you have all the tools and equipment you need to work in both environments so you can successfully join our team. This will be discussed at interview A little about us RSA. You may have heard of us. We're the UK's oldest insurer with products including home, motor and pet insurance. Still not ringing any bells? Ok, how about the brand name we support? MORE THAN. Actually, we're known as 'the home of MORE THAN' around here. A place where we put our customers first and foremost in everything that we do. We go all out to help out. Speak to them as humans, not robots or policy numbers. We'll be honest. The insurance world and this role are all about delivering extraordinary customer service. Making sure every conversation counts. Not being happy until our customer leaves the call content. A little about what we're looking for We're on the lookout for Customer Service Advisors based at our Sunderland site. An excellent opportunity if you fancy a new challenge in your customer service career or even if you're just starting out. So, what can you bring to the party? Well, a few things would help: • Passionate about delivering great customer service • Enjoy working as part of a friendly and supportive team • Comfortable working in a fast-paced results-driven environment • Able to use our processes designed to help our customers through what some regard as complex, annoying or a bit of a chore • You'll love chatting to people and building strong relationships. You'll feel good helping to make things simple and easy for our customers • Previous experience in a Contact Centre or another Customer Service role is advantageous, but not essential as full training is provided What's in it for you? It's a great role with some rather generous benefits, as at RSA we don't just do more for our customers. We pride ourselves in looking after our people too. • Starting salary of £21,143 - £22,285 based on experience • Performance related bonus payments equivalent of up to 7% of your annual salary • 25 days' holiday + 8 days bank holidays plus the opportunity to buy more or sell back to increase pay • Employer Pension contribution of 9% with a further maximum match of 2% to give up to 11% • Life Assurance 10 times base salary • Access to our We Care service providing support services including 24/7 access to UK GP • You'll also have access to a range of benefits to suit your personal circumstances and lifestyle including discounted gym membership, private medical insurance, retail vouchers plus many more. About RSA A welcoming, diverse and inclusive culture is an important element for RSA in our best-in-class ambition. RSA thrives when everyone feels comfortable bringing their best self to work. We have a diverse mix of customers and we want our employee base to reflect that. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. Our commitment to diversity is sincere, continually growing and led right from the top. RSA takes pride in being accessible to all. We welcome applications regardless of gender, sexual orientation, disability, race, marital status, ethnic origin, religion, or social class. We encourage inclusive environments where our people can always give and show the very best of themselves and harness the power of our diversity. If you require flexibility in when, where or how you work, we'd love to hear from you. We also want to ensure that you are supported throughout the application process to enable you to be at your best. If you require adjustments during your application process, please flag this on your application form.

Job description Job description *This is a permanent Work from Home position, however applicants must be based within a 50 mile radius of Newcastle City Centre.* *This is a Monday-Friday role, with no weekend working.* With some of the world's biggest and most well-known brands as our clients, chances are, you've already interacted with Concentrix! Whether you're buying a pair of jeans online, calling tech support about your new headphones or ordering a ride share we're behind the scenes making the customer experience smoother. However, we do more than just customer service! Concentrix helps clients with everything from consulting and technology services to analytics and insights. Join a company where you can grow and develop in your career, where we are fanatical about our clients and staff, as we become the greatest customer engagement services company in the world, rich in diversity and talent. *The Role: * · Assist customers with QuickBooks; research and provide resolution to questions and problems · Troubleshoot issues that are technical in nature; including hardware, software and networking · Solve problems that may be unstructured and require use of conceptual thinking skills · Ensure service delivered to customers meets contractual Key Performance Indicator ('KPIs') · Listen attentively to customer needs and concerns; demonstrate empathy and build rapport · Prepare complete and accurate work including appropriately notating accounts as required · Participate in activities designed to improve customer experience and business performance · You will be trained in elements of accountancy · Adopt a consultative approach to understand customer needs and learn about their business; explore how to solve these needs through our product ecosystem *Because we are fanatical about our staff, you will also get: * · Exclusive access to the Concentrix discount scheme with savings on Shopping, Holidays, Restaurants, Phone contracts, electrical' s and much more · Weekly vendors on site selling food, beauty products, gifts and more. · Additional savings to be had with the Quorum Q card · Discounted Gym membership and Childcare on Quorum Park. · Use of the park's sports court and retail area, with regular events on the park *Have you got what we're looking for?* · A passion to help those in need; Customer Service Excellence · Curious, with a desire to always learn more, including strong problem solving skills · Ability to work as a team member, as well as independently with minimal supervision · Effectively communicates, both written and verbally · Troubleshoot basic and routine customer issues that are technical in nature · Ability to multi-task and adapt to changes quickly · Dependable and flexible to rotate shifts, as needed *Hours: *40 hours/week on a rotational shift pattern, 8am and 8pm, Mon - Fri *Pay: *£8.75 (22 and under) £8.91 (23 and over) per hour rises to £9 per hour after successfully passing probation *_Concentrix is an Equal Opportunity Employer and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process._* *_#Quo/ind2018-S_* Job Types: Full-time, Permanent Salary: From £8.91 per hour Additional pay: * Bonus scheme Schedule: * Monday to Friday * No weekends Work remotely: * Yes

HRGO Recruitment are looking to recruit experienced Inbound Customer Service Advisors to start working as soon as possible, for a prestigious Contact Centre based in the Sunderland area The ideal candidate should have come from a solid telesales or retail background, with excellent customer service skills. This role is a permanent position and pays £22.200 per year Responsibilities and main Attributes: Receive inbound calls from new and existing customers Communicate the benefits of products and services Build an excellent rapport, understanding their needs in a professional manner Ability to work to targets Excellent communication skills, both verbal and written Understand and up sell the company products Data entry and information gathering Ability to work to KPI'S IT literate and attention to detail Experience of working within a call centre environment is desirable Consistent delivery of quality and attention to details Enthusiasm for customer service and satisfaction IT literate and competent Working between the hours of 8.00am and 8.00pm Monday to Sunday. (Subject to change to 8:00am - 10:00pm) Therefore, full flexibility is required for these hours. You will be working full time on a flexible shift pattern - rota will be given 6 weeks in advance In return for this, you can expect to work in a friendly environment with onsite facilities such as free breakfast when working weekends, desk massages, family fun days, an annual ball invitation and subsidised canteen prices. All candidates must be able to pass a criminal and financial background check prior to start date. For more details please call us on or send us a message on with text "Customer Service" followed by your full name and we will contact you.

A career that will deliver change. Together we'll help Britain achieve Net Zero. Working hours: Flexible shift pattern between 08:00-18:00 Monday to Friday and 08:00-14:00 Saturday after training and development Location: Doxford Business Park, Sunderland Salary: From £20,000, rising to £21,000 within a year + excellent benefits + blended working (homeworking / office based) options available once training is complete The Opportunity EDF, are looking for Customer Service Advisors to join their customer contact centre. If you have a passion for helping people, have good communication skills and you're looking for a career where you can really make a difference, then we'd love to hear from you! What you'll do: • As a Customer Service Advisor, you'll be part of a team providing first class customer service to EDF's customers. • You'll be the voice of the business, a trouble-shooter and a problem solver. • You'll put the Customer first and help solve EDF's customer's energy needs. You'll be a good listener, have an understanding personality, and the ability to empathise with and respect your colleagues and customers. • You'll be IT literate with a good general level of education including Maths and English. • Previous experience in Sales or Complaints is a plus. Our Benefits EDF are dedicated to offering flexible benefits that support people across all aspects of their lives. With EDF, we offer a range of benefits to support workers' physical, emotional and financial wellbeing: • Wide-ranging career opportunities • 37 hours a week • 25 days holiday plus 8 bank holidays • Blended (home / office) working options available once your Probationary Period is complete • Discounts & cashback through many retailers • On site gym, Costa and close to local bus routes • Free tea and coffee • Bonus scheme, with further opportunities for commission Where you'll be based You'll be given an induction (11 weeks at EDF's offices). Once you've finished and have completed your Probationary Period (at roughly 24 weeks), we'll review your working arrangements with a view to moving to our Blended Working Principles. To have the best employee experience, at EDF we believe it's important for people to be together for things like: • Collaboration and group working • Team meetings and one to ones • Certain types of training and development • Coaching and feedback • Performance and wellbeing support • Innovation Why EDF Together, we can beat the climate crisis. Together, we can help Britain achieve Net Zero. When it comes to saving the planet, everyone's talking the talk these days. As Britain's biggest generator of zero carbon electricity, we're not just talking about it, we're doing something about it. At EDF every single one of us is 100% committed to reducing the UK's carbon emissions to Net Zero. We're generating the right mix of low carbon electricity to power the nation today and building the low carbon infrastructure Britain will need tomorrow. Our people form a 10,000+ strong community, rich in diverse backgrounds and perspectives. We empower our people with the skills they need to build a successful career and to bring our purpose to life in their work. Our Culture At EDF, everyone's welcome. We strive to create an inclusive environment where everyone has a voice and where they can feel confident being themselves. We'll value the difference you bring and give you opportunities to thrive and succeed. At EDF, everyone's welcome. We strive to create an inclusive environment where everyone has a voice and where you can feel confident being yourself. We will not tolerate any behaviour that does not uphold our Everyone's Welcome vision. We're also an equal opportunities and a disability confident employer.

Sales Advisor Role - £24,700 OTE (£19011 basic plus 30% OTE) Do you want to earn whilst you learn? *At EE, we want to invest in the best people so you will receive a guaranteed £1425 minimum commission for your first 3 months!!!* You'll be joining one of the UK's most exciting telecommunications companies with a very bright future. We're one of the Sunday Times' top 6 best big companies to work for and we offer a huge range of benefits to all our colleagues. It's a permanent role with an OTE of £24,700 (£19011 basic plus 30% OTE) join us now and we guarantee at least OTE commission (£1425) \* in your first 3 months so you're earning whilst you're learning. BUT - Commission is uncapped, so if you deliver great customer service, promote our amazing products and smash your targets, you will earn even more. From day one you'll get: * 50% off iPhone, Samsung, or Smart Phone plans & Handsets * Best BB in the market with 66% off and speeds of up to 900mbs\* (\* where full fibre available) * TV with Now Entertainment packages for £5 & 25% off Sky Sports * Brilliant employee discounts helping you shop; love fashion & eat out for less saving £££s * 3 Paid days for Volunteering to support causes closest to your heart The Role: You'll be the person our customers call when they want to make changes to their packages. Customers might want to add more services, save money, or get a better value deal. Sometimes they may even want to leave us. This role is all about asking questions to understand what's really important to the customer. You'll need to get to know them in a few minutes and quickly work out what they need. With award winning services and the latest devices, you'll be able to put together perfect packages designed just for them. You'll need to be someone who is: * Able to understand through great conversation our customers digital needs providing the best solution to them * Motivated and driven by targets * Wanting to work in a fast pace environment * Resilient in your approach to dealing with challenges There is no previous experience required we'll give you all the training you need. When you start, you'll get 12 weeks training on our products and services, systems and processes, and handling real customer calls. You'll have people around you to support you, regular coaching and training updates to make sure you're always at the top of your game. Working from home approach: We understand that work is something you do, and not somewhere you have to go all the time. That's why we strive to provide a flexible workplace where you can enjoy a combination of working from home and office-based working. After you have settled in, you will talk through with your Team Leader what options we have available and will work best for you! Not only are we a great company to work for, we're also a force for good. Did you know: * We are 100% powered by renewable energy * We have trained over 5k job seekers in digital skills * Reached over 3m teachers and children through Barefoot computing * We have generated over £720m for charities in the last 10 years * Are Lifetime Visionary partners of Race Equality Matters \* Commission T&Cs apply Expected start date: 24/01/2022 Job Types: Full-time, Permanent Salary: From £19,011.00 per year Application question(s): * Do you have a valid proof of eligibility to work in the UK? Work remotely: * No