Job Description: DXC's Insurance Software and BPS business provides a range of software and services to the global insurance market including life, wealth, health, commercial and specialty, property and casualty, and reinsurance. DXC is also a key partner of the London Market, providing digital transformation and outsourcing services. DXC's insurance business has 13,000 domain experts serving 2,000 insurance customers operating in over 100 countries worldwide. As the No. 1 provider of core technology to the insurance industry globally, DXC Technology brings unparalleled domain expertise, software and services, and a world-class ecosystem of partners to help insurers achieve their digital transformation objectives. We currently have around 180 customers in Insurance Software for UK and Ireland accounting for circa $60m in annual revenue and growing. We have brokers, carriers and reinsurers operating in the Life and Pensions, Commercial & Specialty and Reinsurance markets. They range from very large to very small and most of the clients in the Commercial & Specialty space where the Lloyd's market is undergoing a huge transformation. We are in the middle of this transformation and each customer will have one or more of our software products. These products typically form the engine room of their business. This means that right now there is a huge need for our customers to hear from us on a regular basis and this is where you will come in. We have an exciting vacancy for an ambitious, tenacious, and enthusiastic focused Software General Manager who is looking for their next career step. You will have plenty of opportunities to progress within the business and gain a lot of experience along the way! You will join a team of colleagues, managing and growing multiple Customer Accounts in the Insurance Industry and mostly in the commercial and specialty part of insurance. You will be responsible for creating, building and managing the client relationship. You will be in regular contact with the customer to make sure they are receiving a great service, but also for you to understand their business and strategy to identify how DXC can add more value to them as a customer. This also means taking financial, commercial, and contractual responsibility for each customer and the ability to capture and articulate the customer's strategy. You will work in a client governance framework to support you and help you to develop your skills and knowledge. This is a Hybrid role with weekly travel to London required. Main Responsibilities: Report to the General Manager Manage senior stakeholder engagement and act as a point of escalation for the Customer Accountable for end-to-end client experience Build and actively manage growth-focused account plans for each client Identify customer opportunities and work with the sales team, offerings, and pre-sales to develop opportunities Bring in customer knowledge to ensure a match of client strategic direction and offer value proposition Lead, coordinate and manage long-term C-suite and business relationships Lead client to leverage innovative technologies and business services from DXC Constantly scan DXC's offering portfolio to identify new services that potentially can be delivered to the client Leverage DXC partners and portfolio to drive market leadership position, generate leads up the Technology Stack and create value for clients Gather the winning team to run the account and for each specific deal that is pursued Motivate and drive the team to success with a "can do" spirit. Create a culture of trust and an environment that enables high-performing teamwork Responsible for delivery of Customer Success for sold work Responsible for renewals, contract amendments and invoicing Responsible for governance process execution Key Results: Meet the consolidated results for each allocated Customer - level (see KPIs) Up-to-date account plan that is actively managed, coordinating with the GM, ADL, ISB Delivery, Finance, Legal, Sales, Pre-Sales and the Offerings Monthly Revenue delivered Strategic and tactical growth opportunities across the offerings Client engaged and improved NPS score Accurate forecasting (revenue & costs) within +/-5% variation of the committed account forecast Receivable Aging Balance >60 days to a maximum level of 5% of the total AR balance Key Skills Required: Senior Stakeholder engagement: Build and manage strategic senior stakeholder business to drive growth and value creation of the portfolio Contract management P&L Management Forecasting Able to understand and articulate the DXC offerings in and out of Insurance Ability to understand the Customer's business Able to interpret annual account statements from clients Solution-oriented and problem-solving skills Proactive management anticipating client needs Able to represent the client's voice internally in DXC Strong communication and written skills Highly organized and able to prioritize Strong reporting skills Action-oriented Strong client-facing and client support skills Team leader & player: Ability to work with multiple parts of DXC to drive the best for the client. Required Behaviours: Agility: Respond to the client's changing needs and requirements, representing the entire DXC portfolio and driving a growth-focused strategic account. Industry/Market Awareness: Be aware of industry and technology trends and understand their impact to DXC operations and the client. Ownership: Take ownership in leading the customer account and the team supporting the customer, driving the end-to-end client experience. Collaboration: Maintain a good relationship with the client to balance their priorities, address business challenges and look for growth opportunities in close cooperation with the DXC internal organization and partners. Leadership: Ability to articulate the customer strategy and how DXC can assist them in executing it. Embody DXC Values: Live our values through leading by example and continuously challenge ourselves to embed our values in our team interactions. What we can offer you: Competitive Compensation & Pension Scheme - Rewarding your expertise while securing your future. Comprehensive Benefits Package - Including DXC Select, Perks at Work, and incentive programs for exclusive savings and rewards. Continuous Learning & Development - Access to upskilling opportunities, career growth resources, and industry-leading training. Lifestyle Perks - Enjoy options like the Salary Sacrifice Car Scheme and more.
Jul 03, 2025
Full time
Job Description: DXC's Insurance Software and BPS business provides a range of software and services to the global insurance market including life, wealth, health, commercial and specialty, property and casualty, and reinsurance. DXC is also a key partner of the London Market, providing digital transformation and outsourcing services. DXC's insurance business has 13,000 domain experts serving 2,000 insurance customers operating in over 100 countries worldwide. As the No. 1 provider of core technology to the insurance industry globally, DXC Technology brings unparalleled domain expertise, software and services, and a world-class ecosystem of partners to help insurers achieve their digital transformation objectives. We currently have around 180 customers in Insurance Software for UK and Ireland accounting for circa $60m in annual revenue and growing. We have brokers, carriers and reinsurers operating in the Life and Pensions, Commercial & Specialty and Reinsurance markets. They range from very large to very small and most of the clients in the Commercial & Specialty space where the Lloyd's market is undergoing a huge transformation. We are in the middle of this transformation and each customer will have one or more of our software products. These products typically form the engine room of their business. This means that right now there is a huge need for our customers to hear from us on a regular basis and this is where you will come in. We have an exciting vacancy for an ambitious, tenacious, and enthusiastic focused Software General Manager who is looking for their next career step. You will have plenty of opportunities to progress within the business and gain a lot of experience along the way! You will join a team of colleagues, managing and growing multiple Customer Accounts in the Insurance Industry and mostly in the commercial and specialty part of insurance. You will be responsible for creating, building and managing the client relationship. You will be in regular contact with the customer to make sure they are receiving a great service, but also for you to understand their business and strategy to identify how DXC can add more value to them as a customer. This also means taking financial, commercial, and contractual responsibility for each customer and the ability to capture and articulate the customer's strategy. You will work in a client governance framework to support you and help you to develop your skills and knowledge. This is a Hybrid role with weekly travel to London required. Main Responsibilities: Report to the General Manager Manage senior stakeholder engagement and act as a point of escalation for the Customer Accountable for end-to-end client experience Build and actively manage growth-focused account plans for each client Identify customer opportunities and work with the sales team, offerings, and pre-sales to develop opportunities Bring in customer knowledge to ensure a match of client strategic direction and offer value proposition Lead, coordinate and manage long-term C-suite and business relationships Lead client to leverage innovative technologies and business services from DXC Constantly scan DXC's offering portfolio to identify new services that potentially can be delivered to the client Leverage DXC partners and portfolio to drive market leadership position, generate leads up the Technology Stack and create value for clients Gather the winning team to run the account and for each specific deal that is pursued Motivate and drive the team to success with a "can do" spirit. Create a culture of trust and an environment that enables high-performing teamwork Responsible for delivery of Customer Success for sold work Responsible for renewals, contract amendments and invoicing Responsible for governance process execution Key Results: Meet the consolidated results for each allocated Customer - level (see KPIs) Up-to-date account plan that is actively managed, coordinating with the GM, ADL, ISB Delivery, Finance, Legal, Sales, Pre-Sales and the Offerings Monthly Revenue delivered Strategic and tactical growth opportunities across the offerings Client engaged and improved NPS score Accurate forecasting (revenue & costs) within +/-5% variation of the committed account forecast Receivable Aging Balance >60 days to a maximum level of 5% of the total AR balance Key Skills Required: Senior Stakeholder engagement: Build and manage strategic senior stakeholder business to drive growth and value creation of the portfolio Contract management P&L Management Forecasting Able to understand and articulate the DXC offerings in and out of Insurance Ability to understand the Customer's business Able to interpret annual account statements from clients Solution-oriented and problem-solving skills Proactive management anticipating client needs Able to represent the client's voice internally in DXC Strong communication and written skills Highly organized and able to prioritize Strong reporting skills Action-oriented Strong client-facing and client support skills Team leader & player: Ability to work with multiple parts of DXC to drive the best for the client. Required Behaviours: Agility: Respond to the client's changing needs and requirements, representing the entire DXC portfolio and driving a growth-focused strategic account. Industry/Market Awareness: Be aware of industry and technology trends and understand their impact to DXC operations and the client. Ownership: Take ownership in leading the customer account and the team supporting the customer, driving the end-to-end client experience. Collaboration: Maintain a good relationship with the client to balance their priorities, address business challenges and look for growth opportunities in close cooperation with the DXC internal organization and partners. Leadership: Ability to articulate the customer strategy and how DXC can assist them in executing it. Embody DXC Values: Live our values through leading by example and continuously challenge ourselves to embed our values in our team interactions. What we can offer you: Competitive Compensation & Pension Scheme - Rewarding your expertise while securing your future. Comprehensive Benefits Package - Including DXC Select, Perks at Work, and incentive programs for exclusive savings and rewards. Continuous Learning & Development - Access to upskilling opportunities, career growth resources, and industry-leading training. Lifestyle Perks - Enjoy options like the Salary Sacrifice Car Scheme and more.
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Business Development Manager within BCG X you will work closely with the BCG X Business Development Chair and Executive Director and PA Activation team in development of BCG's X go to market initiatives and content. You will also work closely with Vantage, PA Marketing and BCG X Marketing teams. More specifically, activities will include but are not limited to: Business development: Support leadership in business development planning and tracking, including aligning on priority offerings that require X branded content, ensuring the right stakeholders drive that content creation including engaging with PA Vantage teams, PA marketing or X marketing for support and visibility as needed. Identify key BD cross-PA initiatives and how X can be integrated into these (e.g. LeapFrog) Go-to-market: Actively support creation of go-to-market materials including BCG X broad credentials and narrative decks, priority client references, Leadership forum content and ensure Managing Directors and Partners (MDPs) have full access to relevant commercial materials through Vantage, PA teams and self-service tools like NAVI. Support the development of offer specific content in partnership with PA Business Development, Offer Management and BCG Vantage teams. Competitive intelligence: Gather and analyze information on competitive offers on differentiating IP or business models of key competitors on adhoc basis as asked, eg to provide recommendations on gaps for increased investment - including by collaborating with offer teams, marketing or other teams who run similar analyses. Cross-functional collaboration: Work with the BCG X PA Activation team on Industry and Functional Practice priorities for X powered offers and align on specific go-to-market plans that PAs are driving and how to integrate X (incl. customized content needed, specific campaigns, priority clients). Knowledge Management: Work closely with the PA teams and BCG Vantage to align on top commercial priorities. Work with the BCG Vantage to ensure key knowledge assets are up-todate and accessible to all MDPs via Case Team Services and other key PA channels As part of the Business Development BCG community, you will work with your BD manager colleagues and contribute to the testing / refining and exchange of best practices across the community ensuring we are upskilling and educating the broader community on how to activate BCG X in their offers and priority topic/sectors. At BCG X, we're building tomorrow with 3,000+ people across more than 30 countries. Our customizable suite of AI and digital products in personalization, pricing and promotion, supply chain, sustainability, and more, help our clients enable transformations at scale across industries and functions, unlocking real competitive advantage. You're good at Thriving in fast-paced complex environments, proactively navigating ambiguous situations and managing multiple priorities You have strong project management skills, with ability to set the strategic agenda and yet manage details Engaging senior stakeholders, influencing in clarifying problems and developing solutions, with a strong presence and maturity Demonstrating excellent writing and verbal communication skills, crafting compelling Go-ToMarket material, with effective story lining and impactful slides Conducting analyses, applying business sense, delivering intellectually robust output and synthesizing complex topics effectively Staying organized amidst a high volume of complex projects and stakeholders Collaborating across global teams and across seniority levels What You'll Bring 5-8 years of relevant experience, e.g., as a senior consultant in strategy consulting or experienced manager in business development or marketing. Consulting industry experience, especially at BCG, is a plus. Master's degree preferred in Business or Marketing focus. Ability to contribute to strategic agenda setting Ability to lead projects fully independently, resolving complex problems with business acumen and providing direction to others Strong writing and storytelling skills Strong interpersonal and stakeholder engagement skills Advanced knowledge in PowerPoint and Excel Who You'll Work With The Business Development Manager will report to BCG X Global Portfolio Strategy and PA Commercial Activation Senior Director, and work in close partnership with BCG X Business Development leadership and broader team. You will also collaborate with PA and BCG X Marketing teams, Managing Directors and Partners and their teams for client reference and other key business development content. For daily business, the candidate collaborates closely with Practice Area Activation team, Marketers and Knowledge Experts as well as their peers from across 20+ Industry and Functional Practice Area teams. Further collaboration with other global and regional BCG teams occurs as needed. Additional info BCG X Operations team drive BCG X growth and ensure we are operating responsively and efficiently. As a member of this team, you will contribute directly to the success of our business through a number of roles, including content development, process management, marketing, meeting and internal/external communications. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jul 03, 2025
Full time
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Business Development Manager within BCG X you will work closely with the BCG X Business Development Chair and Executive Director and PA Activation team in development of BCG's X go to market initiatives and content. You will also work closely with Vantage, PA Marketing and BCG X Marketing teams. More specifically, activities will include but are not limited to: Business development: Support leadership in business development planning and tracking, including aligning on priority offerings that require X branded content, ensuring the right stakeholders drive that content creation including engaging with PA Vantage teams, PA marketing or X marketing for support and visibility as needed. Identify key BD cross-PA initiatives and how X can be integrated into these (e.g. LeapFrog) Go-to-market: Actively support creation of go-to-market materials including BCG X broad credentials and narrative decks, priority client references, Leadership forum content and ensure Managing Directors and Partners (MDPs) have full access to relevant commercial materials through Vantage, PA teams and self-service tools like NAVI. Support the development of offer specific content in partnership with PA Business Development, Offer Management and BCG Vantage teams. Competitive intelligence: Gather and analyze information on competitive offers on differentiating IP or business models of key competitors on adhoc basis as asked, eg to provide recommendations on gaps for increased investment - including by collaborating with offer teams, marketing or other teams who run similar analyses. Cross-functional collaboration: Work with the BCG X PA Activation team on Industry and Functional Practice priorities for X powered offers and align on specific go-to-market plans that PAs are driving and how to integrate X (incl. customized content needed, specific campaigns, priority clients). Knowledge Management: Work closely with the PA teams and BCG Vantage to align on top commercial priorities. Work with the BCG Vantage to ensure key knowledge assets are up-todate and accessible to all MDPs via Case Team Services and other key PA channels As part of the Business Development BCG community, you will work with your BD manager colleagues and contribute to the testing / refining and exchange of best practices across the community ensuring we are upskilling and educating the broader community on how to activate BCG X in their offers and priority topic/sectors. At BCG X, we're building tomorrow with 3,000+ people across more than 30 countries. Our customizable suite of AI and digital products in personalization, pricing and promotion, supply chain, sustainability, and more, help our clients enable transformations at scale across industries and functions, unlocking real competitive advantage. You're good at Thriving in fast-paced complex environments, proactively navigating ambiguous situations and managing multiple priorities You have strong project management skills, with ability to set the strategic agenda and yet manage details Engaging senior stakeholders, influencing in clarifying problems and developing solutions, with a strong presence and maturity Demonstrating excellent writing and verbal communication skills, crafting compelling Go-ToMarket material, with effective story lining and impactful slides Conducting analyses, applying business sense, delivering intellectually robust output and synthesizing complex topics effectively Staying organized amidst a high volume of complex projects and stakeholders Collaborating across global teams and across seniority levels What You'll Bring 5-8 years of relevant experience, e.g., as a senior consultant in strategy consulting or experienced manager in business development or marketing. Consulting industry experience, especially at BCG, is a plus. Master's degree preferred in Business or Marketing focus. Ability to contribute to strategic agenda setting Ability to lead projects fully independently, resolving complex problems with business acumen and providing direction to others Strong writing and storytelling skills Strong interpersonal and stakeholder engagement skills Advanced knowledge in PowerPoint and Excel Who You'll Work With The Business Development Manager will report to BCG X Global Portfolio Strategy and PA Commercial Activation Senior Director, and work in close partnership with BCG X Business Development leadership and broader team. You will also collaborate with PA and BCG X Marketing teams, Managing Directors and Partners and their teams for client reference and other key business development content. For daily business, the candidate collaborates closely with Practice Area Activation team, Marketers and Knowledge Experts as well as their peers from across 20+ Industry and Functional Practice Area teams. Further collaboration with other global and regional BCG teams occurs as needed. Additional info BCG X Operations team drive BCG X growth and ensure we are operating responsively and efficiently. As a member of this team, you will contribute directly to the success of our business through a number of roles, including content development, process management, marketing, meeting and internal/external communications. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Job Title: Principle Transport Allocation Officer Salary: £35,887 - £38,288 per annum 35 Hours per Week Location: Warndon Depot Team: Transport Commissioing Permanent The Role Are you an experienced transport operations professional ready to lead, innovate, and make a positive impact across Worcestershire?Worcestershire County Council is seeking a dynamic Principal Transport Allocation Officer to join our Economy and Infrastructure Directorate.This pivotal role will see you at the heart of our transport operations, ensuring high-quality, efficient, and customer-focused services that support our communities. About the Role As Principal Transport Allocation Officer, you will be responsible for the strategic delivery, day-to-day management, and monitoring of the Council's Transport Operations.This includes overseeing Home to School Transport, Adult Social Care Transport, and Subsidised Local Bus Transport under both statutory and discretionary policies.You will play a key role in planning, supervising, and supporting the Allocation Officers, ensuring statutory timescales are met and resources are managed efficiently. You will be the first point of contact for escalations, produce options appraisals, and develop tailored solutions for service delivery.Your expertise will drive operational excellence, from monitoring Key Performance Indicators (KPIs) and operator compliance to developing emergency plans and responding to weather events.You will also support robust financial management, ensuring value for money and operational efficiencies. Key Responsibilities Manage and allocate workloads for the Transport Allocation Officers, ensuring statutory deadlines are consistently met. Monitor, record, and analyse internal and external work streams to identify growth areas and resource needs. Supervise team activities, provide guidance, and be the escalation point for complex issues. Lead on the development of operational relationships with transport providers, ensuring effective communication and opportunities for market engagement. Develop, implement, and monitor performance management processes for contractual services. Jointly oversee KPIs with the Contracts & Compliance Manager, addressing non-compliance or underperformance with clear action plans. Maintain and regularly update emergency plans, ensuring readiness for unexpected events and operator shortages. Support budget monitoring and prepare business cases to enhance operational efficiency. Produce detailed reports for senior management, highlighting trends, volumes, and recommendations for improvement. Collaborate with the Principal Transport Review Officer to analyse and evidence the performance of commissioned services. What We're Looking For Experience: Substantial experience in commissioning and managing operational transport services. Proven track record of managing operational contracts and procurement processes. Demonstrable experience in supervising teams and negotiating with public and private sector organisations. Strong background in budgetary control and reporting. Proficiency in developing, implementing, and monitoring KPIs and driving change management initiatives. IT skills and experience with relevant software packages. Knowledge, Skills, and Abilities: Specialist knowledge of education travel policy, assessment processes, and contract management. Ability to innovate, drive change, and deliver service improvements. Excellent analytical, planning, and problem-solving skills. Strong interpersonal and communication skills, with the ability to build positive relationships at all levels. Ability to handle sensitive information with discretion and ensure GDPR compliance. Willingness to travel county-wide and work outside normal office hours when required. Qualifications: Level 6 qualification or equivalent compensatory experience (essential). Level 1 qualification in Essential Digital Skills or evidence of excellent IT skills (desirable). Membership of a relevant professional body and/or Passenger Transport CPC (desirable). Our People Values We are committed to upholding Worcestershire County Council's values: Customer Focus: Delivering high-quality services that meet our customers' needs. Can Do Culture: Proactively seeking excellence and innovative solutions. Freedom within Boundaries: Driving constructive change through cohesive decision-making. Why Join Us? Be part of a supportive, forward-thinking team making a tangible difference in the community. Opportunities for personal and professional development. A culture that values equality, diversity, and inclusion. If you are passionate about transport operations and ready to take the next step in your career, we want to hear from you! Apply now and help shape the future of transport in Worcestershire. For further information please contact: Helena Payne Benefits: You'll find an overview of the benefits Worcestershire County Council have to offer on our webpage Worcestershire County Council - Why work for us? Some of these offers include: Great Holiday Entitlement: As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years.If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you're successful and want to take advantage of this do let us know! Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government. Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation. Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible. Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents. Application Closing Date: 13/07/2025 Anticipated Interview Date: 21/07/2025 Attached documents Principal Transport Allocation Officer JDPS.docx
Jul 03, 2025
Full time
Job Title: Principle Transport Allocation Officer Salary: £35,887 - £38,288 per annum 35 Hours per Week Location: Warndon Depot Team: Transport Commissioing Permanent The Role Are you an experienced transport operations professional ready to lead, innovate, and make a positive impact across Worcestershire?Worcestershire County Council is seeking a dynamic Principal Transport Allocation Officer to join our Economy and Infrastructure Directorate.This pivotal role will see you at the heart of our transport operations, ensuring high-quality, efficient, and customer-focused services that support our communities. About the Role As Principal Transport Allocation Officer, you will be responsible for the strategic delivery, day-to-day management, and monitoring of the Council's Transport Operations.This includes overseeing Home to School Transport, Adult Social Care Transport, and Subsidised Local Bus Transport under both statutory and discretionary policies.You will play a key role in planning, supervising, and supporting the Allocation Officers, ensuring statutory timescales are met and resources are managed efficiently. You will be the first point of contact for escalations, produce options appraisals, and develop tailored solutions for service delivery.Your expertise will drive operational excellence, from monitoring Key Performance Indicators (KPIs) and operator compliance to developing emergency plans and responding to weather events.You will also support robust financial management, ensuring value for money and operational efficiencies. Key Responsibilities Manage and allocate workloads for the Transport Allocation Officers, ensuring statutory deadlines are consistently met. Monitor, record, and analyse internal and external work streams to identify growth areas and resource needs. Supervise team activities, provide guidance, and be the escalation point for complex issues. Lead on the development of operational relationships with transport providers, ensuring effective communication and opportunities for market engagement. Develop, implement, and monitor performance management processes for contractual services. Jointly oversee KPIs with the Contracts & Compliance Manager, addressing non-compliance or underperformance with clear action plans. Maintain and regularly update emergency plans, ensuring readiness for unexpected events and operator shortages. Support budget monitoring and prepare business cases to enhance operational efficiency. Produce detailed reports for senior management, highlighting trends, volumes, and recommendations for improvement. Collaborate with the Principal Transport Review Officer to analyse and evidence the performance of commissioned services. What We're Looking For Experience: Substantial experience in commissioning and managing operational transport services. Proven track record of managing operational contracts and procurement processes. Demonstrable experience in supervising teams and negotiating with public and private sector organisations. Strong background in budgetary control and reporting. Proficiency in developing, implementing, and monitoring KPIs and driving change management initiatives. IT skills and experience with relevant software packages. Knowledge, Skills, and Abilities: Specialist knowledge of education travel policy, assessment processes, and contract management. Ability to innovate, drive change, and deliver service improvements. Excellent analytical, planning, and problem-solving skills. Strong interpersonal and communication skills, with the ability to build positive relationships at all levels. Ability to handle sensitive information with discretion and ensure GDPR compliance. Willingness to travel county-wide and work outside normal office hours when required. Qualifications: Level 6 qualification or equivalent compensatory experience (essential). Level 1 qualification in Essential Digital Skills or evidence of excellent IT skills (desirable). Membership of a relevant professional body and/or Passenger Transport CPC (desirable). Our People Values We are committed to upholding Worcestershire County Council's values: Customer Focus: Delivering high-quality services that meet our customers' needs. Can Do Culture: Proactively seeking excellence and innovative solutions. Freedom within Boundaries: Driving constructive change through cohesive decision-making. Why Join Us? Be part of a supportive, forward-thinking team making a tangible difference in the community. Opportunities for personal and professional development. A culture that values equality, diversity, and inclusion. If you are passionate about transport operations and ready to take the next step in your career, we want to hear from you! Apply now and help shape the future of transport in Worcestershire. For further information please contact: Helena Payne Benefits: You'll find an overview of the benefits Worcestershire County Council have to offer on our webpage Worcestershire County Council - Why work for us? Some of these offers include: Great Holiday Entitlement: As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years.If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you're successful and want to take advantage of this do let us know! Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government. Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation. Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible. Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents. Application Closing Date: 13/07/2025 Anticipated Interview Date: 21/07/2025 Attached documents Principal Transport Allocation Officer JDPS.docx
Job ID: Amazon Asia-Pacific Holdings Private Limited At Amazon Ads, we create and deliver advertising solutions across Amazon's rapidly developing range of products and services. Our ideas are executed across Amazon DSP - with the aim of informing and enriching the customer's experience. Amazon Advertising is a key strategic focus for Amazon and is in a rapid and exciting growth phase. In order to accelerate the next phase of Amazon Ad's development, we are committed to transforming the depth and scale of our partnerships with major media agencies and have created a dedicated team across the world to deliver this vision at a local and regional level. This is a fantastic opportunity for an agency business development leader to join the team at an early stage to shape and drive Amazon Advertising's strategic agency partnerships. Displaying a consultative style, candidates must be excellent communicators, experienced at operating to C-Level with agencies and advertisers, and able to earn trust with senior stakeholders across other Amazon teams. In addition, candidates should be comfortable with complex data sets and have the ability to invent and simplify for customers. A strong knowledge of the programmatic trading landscape is important. Candidates will be self-motivated, happy to work independently and highly goal-oriented in order to contribute to Amazon Advertising's forward looking growth plans. Key job responsibilities Key job responsibilities Develop and execute a customer-led strategy for growth for media agencies at local and regional level including close partnership with local Amazon Ads senior management Build and manage a detailed engagement strategy, including local and regional business reviews Develop commercial structures to create incremental opportunities for growth across traded and programmatic products Manage education and enablement of key agency functions including delivery of agency-wide events Identify opportunities for agency collaboration around large-scale creative solutions - including proactive engagement with creative agencies Liaise with global teams to identify transformative opportunities for agency partnerships offered by Amazon Ads products BASIC QUALIFICATIONS 8+ years experience in media sales, marketing, or business development Experience managing internal and external relationships Strong digital advertising experience Knowledge of the programmatic landscape Strong analytical abilities and confidence in the use of data Bachelor's degree or equivalent PREFERRED QUALIFICATIONS Prior experience in agency development at a major media company Business development experience working with media agencies Proven track record of delivering results and driving ambitious revenue growth Ability to successfully engage and negotiate at C-Level within agencies and agency groups MBA Degree Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: March 27, 2025 (Updated 21 minutes ago) Posted: March 25, 2025 (Updated 22 minutes ago) Posted: February 10, 2025 (Updated 27 minutes ago) Posted: June 2, 2025 (Updated 42 minutes ago) Posted: June 16, 2025 (Updated about 1 hour ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Jul 03, 2025
Full time
Job ID: Amazon Asia-Pacific Holdings Private Limited At Amazon Ads, we create and deliver advertising solutions across Amazon's rapidly developing range of products and services. Our ideas are executed across Amazon DSP - with the aim of informing and enriching the customer's experience. Amazon Advertising is a key strategic focus for Amazon and is in a rapid and exciting growth phase. In order to accelerate the next phase of Amazon Ad's development, we are committed to transforming the depth and scale of our partnerships with major media agencies and have created a dedicated team across the world to deliver this vision at a local and regional level. This is a fantastic opportunity for an agency business development leader to join the team at an early stage to shape and drive Amazon Advertising's strategic agency partnerships. Displaying a consultative style, candidates must be excellent communicators, experienced at operating to C-Level with agencies and advertisers, and able to earn trust with senior stakeholders across other Amazon teams. In addition, candidates should be comfortable with complex data sets and have the ability to invent and simplify for customers. A strong knowledge of the programmatic trading landscape is important. Candidates will be self-motivated, happy to work independently and highly goal-oriented in order to contribute to Amazon Advertising's forward looking growth plans. Key job responsibilities Key job responsibilities Develop and execute a customer-led strategy for growth for media agencies at local and regional level including close partnership with local Amazon Ads senior management Build and manage a detailed engagement strategy, including local and regional business reviews Develop commercial structures to create incremental opportunities for growth across traded and programmatic products Manage education and enablement of key agency functions including delivery of agency-wide events Identify opportunities for agency collaboration around large-scale creative solutions - including proactive engagement with creative agencies Liaise with global teams to identify transformative opportunities for agency partnerships offered by Amazon Ads products BASIC QUALIFICATIONS 8+ years experience in media sales, marketing, or business development Experience managing internal and external relationships Strong digital advertising experience Knowledge of the programmatic landscape Strong analytical abilities and confidence in the use of data Bachelor's degree or equivalent PREFERRED QUALIFICATIONS Prior experience in agency development at a major media company Business development experience working with media agencies Proven track record of delivering results and driving ambitious revenue growth Ability to successfully engage and negotiate at C-Level within agencies and agency groups MBA Degree Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: March 27, 2025 (Updated 21 minutes ago) Posted: March 25, 2025 (Updated 22 minutes ago) Posted: February 10, 2025 (Updated 27 minutes ago) Posted: June 2, 2025 (Updated 42 minutes ago) Posted: June 16, 2025 (Updated about 1 hour ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Role: Head of Quality and Governance Location: Leeds (LS15) Bardon (LE67) , Perivale (UB6) - Hybrid Salary: £ 60,000 -£70,000 OTD per annum plus extensive benefits Contract type: Maternity cover . Employment type: Full time Working hours: Monday - Friday 37.5 hours, with core hours operating from 9.30am-4pm Do you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market leader in the pharmacy world, with 25 years' experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all. Reporting to the Deputy Superintendent Pharmacist (DSP), and working alongside the Head of Safety and Standards, this role will provide leadership to the organisation on all aspects of quality and governance relating to pharmacy regulatory and legal requirements, across all Pharmacy2U's services. What's in it for you? Occupational sick pay Enhanced maternity and paternity pay Contributory pension Discounted insurance (Aviva) Employee discount site Discounted gyms (via our blue light card and benefits schemes) Employee assistance programme In-house mental health support Free onsite parking Health and wellbeing initiatives Social events throughout the year Cycle to work scheme Green car scheme (subject to minimum earnings) Registration fees paid (GPhC, NMC, CIPD etc) Long service bonus Refer a friend bonus Blue light card Hybrid working Commitment to CPD/training 25 days annual leave increasing with service Annual leave buy and sell scheme Discounts & Exclusive offers at The Springs, Leeds 25% Discount & health & beauty purchases 25% Discount on Pharmacy2U Private Online Doctor Services What you'll be doing? Key duties and responsibilities include but are not limited to: Supporting the business to operate legally and safely at all times Ensuring compliance with all applicable laws, regulations, contracts and guidelines Advise the SP and DSP and other colleagues on strategic policy developments relating to professional and pharmacy matters, regulatory issues including potential legislative reform, medicines legislation, safety issues and related policy issues arising across the wider health system and environment Ensure that P2U policies are based on evidence and a careful consideration of all relevant factors including legislation and industry best practice Ensure systems and processes are audited and improvement plans are made where necessary to ensure safety and compliance; including involvement in national audits and PQS audits Ensure all aspects of our services are risk assessed, and these are updated at relevant intervals and in the event of a critical event Ensure the business has robust and up to date SOPs in place, with reviews at relevant intervals and in the event of a critical event Ensure compliance with safe custody and other requirements relating to controlled drugs, and the safe storage, procurement, and handling of all medicines Assist the SP and DSP with our responses to relevant external consultations Producing and analysing reports and KPIs to continuously improve the quality and governance of the business With the whole team, ensure P2U is "always inspection ready" Deputise for the Head of Safety and Standards and other members of the team when necessary Managerial responsibilities Line management of the QSM role, and members of the PSP team Actively participate as a member of the Senior Leadership Team (SLT) Be responsible, as part of the SLT, for the definition, delivery and implementation of business strategies that support organisational objectives (OKRs) Take responsibility for compliance with, and implementation of, best practice in your functional areas and oversee quality assurance initiatives Mentor, develop and build the capability of your team Lead an organisational culture that supports high performance, employee engagement and organisational effectiveness Promote the mission, vision and values of P2U Build, manage and maintain productive and positive relationships with internal and external stakeholders General Share knowledge and learning with your team and wider organisation Provide support to organisational projects, working groups, committees, etc Promote and contribute to a culture of continuous improvement, transformation, and innovation within P2U Proactively engage in performance development reviews and actively engaging in opportunities for learning and development Who are we looking for? A GPhC-registered pharmacist with a minimum of five years' post-registration experience, including at least one year within a Professional Standards or Superintendent Pharmacist team. A confident leader with proven experience in line management and mentoring of pharmacy professionals, able to influence both senior stakeholders and frontline teams. In-depth knowledge of pharmacy legislation, NHS regulatory requirements, and governance best practices, including familiarity with GPhC inspection criteria and controlled drug legislation. Skilled in policy development, incident investigation, SOP writing, and regulatory response, with a strong grasp of quality improvement methodologies. Highly analytical with excellent problem-solving skills, capable of interpreting complex regulatory frameworks and applying them effectively in practice. Demonstrated ability to manage risk, lead audits, and utilise governance tools such as root cause analysis and risk assessments. Calm and composed under pressure, with the ability to manage competing priorities and consistently deliver high-quality work to tight deadlines. Passionate about patient safety, professional excellence, and continuous improvement, with a commitment to upholding the values of Pharmacy2U in all interactions. What happens next? Please click apply and if we think you are a good match, we will be in touch to arrange an interview. Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check. Unsolicited agency applications will be treated as a gift.
Jul 03, 2025
Full time
Role: Head of Quality and Governance Location: Leeds (LS15) Bardon (LE67) , Perivale (UB6) - Hybrid Salary: £ 60,000 -£70,000 OTD per annum plus extensive benefits Contract type: Maternity cover . Employment type: Full time Working hours: Monday - Friday 37.5 hours, with core hours operating from 9.30am-4pm Do you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market leader in the pharmacy world, with 25 years' experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all. Reporting to the Deputy Superintendent Pharmacist (DSP), and working alongside the Head of Safety and Standards, this role will provide leadership to the organisation on all aspects of quality and governance relating to pharmacy regulatory and legal requirements, across all Pharmacy2U's services. What's in it for you? Occupational sick pay Enhanced maternity and paternity pay Contributory pension Discounted insurance (Aviva) Employee discount site Discounted gyms (via our blue light card and benefits schemes) Employee assistance programme In-house mental health support Free onsite parking Health and wellbeing initiatives Social events throughout the year Cycle to work scheme Green car scheme (subject to minimum earnings) Registration fees paid (GPhC, NMC, CIPD etc) Long service bonus Refer a friend bonus Blue light card Hybrid working Commitment to CPD/training 25 days annual leave increasing with service Annual leave buy and sell scheme Discounts & Exclusive offers at The Springs, Leeds 25% Discount & health & beauty purchases 25% Discount on Pharmacy2U Private Online Doctor Services What you'll be doing? Key duties and responsibilities include but are not limited to: Supporting the business to operate legally and safely at all times Ensuring compliance with all applicable laws, regulations, contracts and guidelines Advise the SP and DSP and other colleagues on strategic policy developments relating to professional and pharmacy matters, regulatory issues including potential legislative reform, medicines legislation, safety issues and related policy issues arising across the wider health system and environment Ensure that P2U policies are based on evidence and a careful consideration of all relevant factors including legislation and industry best practice Ensure systems and processes are audited and improvement plans are made where necessary to ensure safety and compliance; including involvement in national audits and PQS audits Ensure all aspects of our services are risk assessed, and these are updated at relevant intervals and in the event of a critical event Ensure the business has robust and up to date SOPs in place, with reviews at relevant intervals and in the event of a critical event Ensure compliance with safe custody and other requirements relating to controlled drugs, and the safe storage, procurement, and handling of all medicines Assist the SP and DSP with our responses to relevant external consultations Producing and analysing reports and KPIs to continuously improve the quality and governance of the business With the whole team, ensure P2U is "always inspection ready" Deputise for the Head of Safety and Standards and other members of the team when necessary Managerial responsibilities Line management of the QSM role, and members of the PSP team Actively participate as a member of the Senior Leadership Team (SLT) Be responsible, as part of the SLT, for the definition, delivery and implementation of business strategies that support organisational objectives (OKRs) Take responsibility for compliance with, and implementation of, best practice in your functional areas and oversee quality assurance initiatives Mentor, develop and build the capability of your team Lead an organisational culture that supports high performance, employee engagement and organisational effectiveness Promote the mission, vision and values of P2U Build, manage and maintain productive and positive relationships with internal and external stakeholders General Share knowledge and learning with your team and wider organisation Provide support to organisational projects, working groups, committees, etc Promote and contribute to a culture of continuous improvement, transformation, and innovation within P2U Proactively engage in performance development reviews and actively engaging in opportunities for learning and development Who are we looking for? A GPhC-registered pharmacist with a minimum of five years' post-registration experience, including at least one year within a Professional Standards or Superintendent Pharmacist team. A confident leader with proven experience in line management and mentoring of pharmacy professionals, able to influence both senior stakeholders and frontline teams. In-depth knowledge of pharmacy legislation, NHS regulatory requirements, and governance best practices, including familiarity with GPhC inspection criteria and controlled drug legislation. Skilled in policy development, incident investigation, SOP writing, and regulatory response, with a strong grasp of quality improvement methodologies. Highly analytical with excellent problem-solving skills, capable of interpreting complex regulatory frameworks and applying them effectively in practice. Demonstrated ability to manage risk, lead audits, and utilise governance tools such as root cause analysis and risk assessments. Calm and composed under pressure, with the ability to manage competing priorities and consistently deliver high-quality work to tight deadlines. Passionate about patient safety, professional excellence, and continuous improvement, with a commitment to upholding the values of Pharmacy2U in all interactions. What happens next? Please click apply and if we think you are a good match, we will be in touch to arrange an interview. Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check. Unsolicited agency applications will be treated as a gift.
Consortium Professional Recruitment Ltd
Hessle, North Humberside
Marketing Manager Location: Hessle (Office-based, with flexible/part-time options considered) Salary: Competitive + benefits Contract Type: Permanent, FTC or Interim considered Are you a strategic Marketing Manager ready to shape something from scratch? This is a newly created role with a well-established UK business operating internationally. Whether you're seeking a permanent move or looking for a high-impact interim or fixed-term assignment, this opportunity offers a chance to define and deliver a fit-for-purpose marketing function with lasting impact. The business is at a key point of its growth journey and needs a Marketing Manager to assess, design and implement the marketing and brand strategy from the ground up. This includes auditing current activity, identifying gaps, and incrementally building the tools, campaigns, and communications needed to support commercial and reputational objectives. What you ll be doing: As our Marketing Manager, you ll: Lead an initial review of existing marketing and brand activity across channels Define a phased marketing roadmap aligned with business objectives Develop and execute integrated campaigns across digital, print and events Overhaul and manage the company website as a customer engagement tool Own internal communications including branded templates, intranet content and internal storytelling Create content for social, email, client presentations and CSR initiatives Champion the business s sustainability narrative through clear, authentic messaging Track and report on performance, optimising delivery using insight and analytics Support digital transformation and introduce scalable marketing tools What we re looking for: We re looking for a Marketing Manager who is: A commercially minded marketing generalist with 3+ years' experience (B2B preferred) Confident designing strategy as well as delivering hands-on execution Strong in content creation, digital platforms (e.g., WordPress, HubSpot, Canva), and campaign delivery Comfortable working autonomously and liaising with senior stakeholders Passionate about building brand, improving communications, and making a tangible impact Open to a permanent role, or an initial FTC/interim project to shape the future direction What Makes This Special: This is your opportunity to define the marketing function from first principles shaping how the business communicates, engages and grows. Whether you re delivering the full journey or outlining the strategic roadmap on an interim basis, the impact will be yours to own. Apply today to find out more about this exciting opportunity! Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise
Jul 02, 2025
Full time
Marketing Manager Location: Hessle (Office-based, with flexible/part-time options considered) Salary: Competitive + benefits Contract Type: Permanent, FTC or Interim considered Are you a strategic Marketing Manager ready to shape something from scratch? This is a newly created role with a well-established UK business operating internationally. Whether you're seeking a permanent move or looking for a high-impact interim or fixed-term assignment, this opportunity offers a chance to define and deliver a fit-for-purpose marketing function with lasting impact. The business is at a key point of its growth journey and needs a Marketing Manager to assess, design and implement the marketing and brand strategy from the ground up. This includes auditing current activity, identifying gaps, and incrementally building the tools, campaigns, and communications needed to support commercial and reputational objectives. What you ll be doing: As our Marketing Manager, you ll: Lead an initial review of existing marketing and brand activity across channels Define a phased marketing roadmap aligned with business objectives Develop and execute integrated campaigns across digital, print and events Overhaul and manage the company website as a customer engagement tool Own internal communications including branded templates, intranet content and internal storytelling Create content for social, email, client presentations and CSR initiatives Champion the business s sustainability narrative through clear, authentic messaging Track and report on performance, optimising delivery using insight and analytics Support digital transformation and introduce scalable marketing tools What we re looking for: We re looking for a Marketing Manager who is: A commercially minded marketing generalist with 3+ years' experience (B2B preferred) Confident designing strategy as well as delivering hands-on execution Strong in content creation, digital platforms (e.g., WordPress, HubSpot, Canva), and campaign delivery Comfortable working autonomously and liaising with senior stakeholders Passionate about building brand, improving communications, and making a tangible impact Open to a permanent role, or an initial FTC/interim project to shape the future direction What Makes This Special: This is your opportunity to define the marketing function from first principles shaping how the business communicates, engages and grows. Whether you re delivering the full journey or outlining the strategic roadmap on an interim basis, the impact will be yours to own. Apply today to find out more about this exciting opportunity! Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise
Details Reference number 412785 Salary £59,974 - £67,705 A Civil Service Pension with an employer contribution of 28.97% GBP Job grade Grade 7 Contract type Permanent Business area HMLR Technology and Digital Services Type of role Digital Information Technology Procurement and Contracts Management Working pattern Flexible working, Full-time, Part-time Number of jobs available 2 Contents Location About the job Benefits Things you need to know Apply and further information Location Plymouth, South West England, PL6 5WS About the job Job summary It is an exciting time for HM Land Registry (HMLR) as we continue a major transformation programme. HMLR's ambition is to become the world s leading land registry for speed, simplicity and an open approach to data. We have two exciting opportunities to join us on a permanent basis, as a Senior IT Supplier and Contract Manager. For 160 years we have played a key role in the UK s economic stability and growth, and now we are looking invest in Contract and Supplier Management to improve the performance of mission-critical ICT services and help us deliver an ambitious change agenda. These are complex and challenging roles. One post-holder will track the delivery of a wide portfolio of Operational Contracts ensuring that we continue to receive the goods and services we have contracted for. The other will be responsible for a number of contracts supporting us in the delivery of transformational IT change. You will be responsible for leading and developing a team of contract managers. You will own and deliver HMLR's objectives through its contractual relationships with either "Business as Usual" partnerships or transformation partners, driving maximum performance and efficiency from our ICT supplier agreements. You will ensure that the people in your teams have the appropriate skills and capability to be effective in their role as well as access to learning and development to help them progress professionally. Check out the video below to find out more about working for HMLR's Government Digital and Data profession. Job description This role is part of the leadership team in HM Land Registry s (HMLR) Technology and Transformation (T&T) Directorate, responsible for our strategic relationships with some of the IT industry s largest suppliers and includes management of our portfolio of IT contracts within the Government Commercial Function s professional framework, providing assurance and driving the best outcomes for the organisation. The postholder will: Be a key member of the leadership team in the IT Supplier and Contract Management Practice, setting the agenda and delivering on it, creating a working environment where all staff feel clear on the vision and objectives, comfortable that they can contribute to shaping how they can be achieved, whether that is proposing ideas or constructively challenging what has been proposed. Be responsible for all matters relating to a portfolio of important IT contracts, ensuring their performance meets organisational requirements and comply with policies. Build strong effective relationships with our existing strategic suppliers through the entire contract lifecycle and lead engagements with wider functions, to develop value-led joint strategic account plans, product and service roadmaps that drive maximum value from supplier relationships. Build cordial relationships with prospective vendors and the wider IT supplier market to enhance the organisation s market intelligence, particularly building awareness and tracking of emerging technologies and market trends. Lead a team of contract managers, creating an inclusive working environment based on Agile principles where all opinions and challenges are heard, people feel seen and empowered. Actively promote a service improvement culture, building and maintaining an effective working relationships with senior stakeholders, suppliers and colleagues. HMLR is in the midst of an ambitious digital transformation, transforming the way we work and building our services and architecture to become the world s leading land registry for speed, simplicity and an open approach to data. These changes have the potential to have a huge impact on people who live in England and Wales and the property market. Person specification To be successful in this role you will have a background of providing thought leadership to Supplier and Contract Management in a technology environment. You will be comfortable leading transformational activity to change operational ways of working, and / or influencing cultural change. What we re looking for: Commercial and risk management expertise, acting as a role model and point of reference in managing delivery and issue resolution with suppliers. (Lead Criteria) Experience leading teams to deliver services to agreed service levels to meet business outcomes. Effective communication with senior leaders and suppliers, building relationships to influence strategies and achieve desired outcomes. Please note, travel to external supplier sites and other Government Departments may be necessary dependant on the piece of work. For more information about the role, please see the attached Candidate Pack. Behaviours We'll assess you against these behaviours during the selection process: Leadership Managing a Quality Service Communicating and Influencing Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: Thought leadership in Supplier and Contract Management in technology, leading transformational activity to change operational ways of working, and / or influencing cultural change Accredited to Government Commercial College Contract Management Practitioner level. (If not held, must be willing to embark on the programme and commit to completing within 12 months of enrolment) We only ask for evidence of these technical skills on your application form: Accredited to Government Commercial College Contract Management Practitioner level. (If not held, must be willing to embark on the programme and commit to completing within 12 months of enrolment) Benefits Alongside your salary of £59,974, HM Land Registry contributes £17,374 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential. We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits. We have integrity we value honesty, trust and doing the right thing in the right way. We drive innovation we are forward-thinking, embrace change and are continually improving our processes. We are professional we value and grow our knowledge and professional expertise. We give assurance we guarantee our services and provide confidence to the property market. You can find more information on our rewards package on our website. Things you need to know Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills. To apply, please complete the online application form when prompted. You will then be asked to confirm you hold the relevant qualification which is listed under the Essential Technical Criteria in the attached Candidate Pack. Please cut and paste an anonymous CV into the full application form when prompted and include your qualifications and career history. The statement of suitability section (in no more than 750 words) must be used to provide examples of how you meet the essential experience criteria listed below: Commercial and risk management expertise, acting as a role model and point of reference in managing delivery and issue resolution with suppliers. (Lead Criteria) Leading teams to deliver services to agreed service levels to meet business outcomes. Effective communication with senior leaders and suppliers to influence strategies and achieve desired outcomes. In the event of a high volume of applications, we reserve the right to assess against the following leading experience criteria: Commercial and risk management expertise, acting as a role model and point of reference in managing delivery and issue resolution with suppliers. Please note that we will not be testing any desirable technical or desirable experience throughout this process. Please review your application form before clicking submit once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications this is 23:55pm on the advertised date. The sift will take place shortly after the closing date. If successful at the shortlisting stage, you will be invited to attend a blended interview and deliver a pre-prepared presentation . click apply for full job details
Jul 02, 2025
Full time
Details Reference number 412785 Salary £59,974 - £67,705 A Civil Service Pension with an employer contribution of 28.97% GBP Job grade Grade 7 Contract type Permanent Business area HMLR Technology and Digital Services Type of role Digital Information Technology Procurement and Contracts Management Working pattern Flexible working, Full-time, Part-time Number of jobs available 2 Contents Location About the job Benefits Things you need to know Apply and further information Location Plymouth, South West England, PL6 5WS About the job Job summary It is an exciting time for HM Land Registry (HMLR) as we continue a major transformation programme. HMLR's ambition is to become the world s leading land registry for speed, simplicity and an open approach to data. We have two exciting opportunities to join us on a permanent basis, as a Senior IT Supplier and Contract Manager. For 160 years we have played a key role in the UK s economic stability and growth, and now we are looking invest in Contract and Supplier Management to improve the performance of mission-critical ICT services and help us deliver an ambitious change agenda. These are complex and challenging roles. One post-holder will track the delivery of a wide portfolio of Operational Contracts ensuring that we continue to receive the goods and services we have contracted for. The other will be responsible for a number of contracts supporting us in the delivery of transformational IT change. You will be responsible for leading and developing a team of contract managers. You will own and deliver HMLR's objectives through its contractual relationships with either "Business as Usual" partnerships or transformation partners, driving maximum performance and efficiency from our ICT supplier agreements. You will ensure that the people in your teams have the appropriate skills and capability to be effective in their role as well as access to learning and development to help them progress professionally. Check out the video below to find out more about working for HMLR's Government Digital and Data profession. Job description This role is part of the leadership team in HM Land Registry s (HMLR) Technology and Transformation (T&T) Directorate, responsible for our strategic relationships with some of the IT industry s largest suppliers and includes management of our portfolio of IT contracts within the Government Commercial Function s professional framework, providing assurance and driving the best outcomes for the organisation. The postholder will: Be a key member of the leadership team in the IT Supplier and Contract Management Practice, setting the agenda and delivering on it, creating a working environment where all staff feel clear on the vision and objectives, comfortable that they can contribute to shaping how they can be achieved, whether that is proposing ideas or constructively challenging what has been proposed. Be responsible for all matters relating to a portfolio of important IT contracts, ensuring their performance meets organisational requirements and comply with policies. Build strong effective relationships with our existing strategic suppliers through the entire contract lifecycle and lead engagements with wider functions, to develop value-led joint strategic account plans, product and service roadmaps that drive maximum value from supplier relationships. Build cordial relationships with prospective vendors and the wider IT supplier market to enhance the organisation s market intelligence, particularly building awareness and tracking of emerging technologies and market trends. Lead a team of contract managers, creating an inclusive working environment based on Agile principles where all opinions and challenges are heard, people feel seen and empowered. Actively promote a service improvement culture, building and maintaining an effective working relationships with senior stakeholders, suppliers and colleagues. HMLR is in the midst of an ambitious digital transformation, transforming the way we work and building our services and architecture to become the world s leading land registry for speed, simplicity and an open approach to data. These changes have the potential to have a huge impact on people who live in England and Wales and the property market. Person specification To be successful in this role you will have a background of providing thought leadership to Supplier and Contract Management in a technology environment. You will be comfortable leading transformational activity to change operational ways of working, and / or influencing cultural change. What we re looking for: Commercial and risk management expertise, acting as a role model and point of reference in managing delivery and issue resolution with suppliers. (Lead Criteria) Experience leading teams to deliver services to agreed service levels to meet business outcomes. Effective communication with senior leaders and suppliers, building relationships to influence strategies and achieve desired outcomes. Please note, travel to external supplier sites and other Government Departments may be necessary dependant on the piece of work. For more information about the role, please see the attached Candidate Pack. Behaviours We'll assess you against these behaviours during the selection process: Leadership Managing a Quality Service Communicating and Influencing Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: Thought leadership in Supplier and Contract Management in technology, leading transformational activity to change operational ways of working, and / or influencing cultural change Accredited to Government Commercial College Contract Management Practitioner level. (If not held, must be willing to embark on the programme and commit to completing within 12 months of enrolment) We only ask for evidence of these technical skills on your application form: Accredited to Government Commercial College Contract Management Practitioner level. (If not held, must be willing to embark on the programme and commit to completing within 12 months of enrolment) Benefits Alongside your salary of £59,974, HM Land Registry contributes £17,374 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential. We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits. We have integrity we value honesty, trust and doing the right thing in the right way. We drive innovation we are forward-thinking, embrace change and are continually improving our processes. We are professional we value and grow our knowledge and professional expertise. We give assurance we guarantee our services and provide confidence to the property market. You can find more information on our rewards package on our website. Things you need to know Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills. To apply, please complete the online application form when prompted. You will then be asked to confirm you hold the relevant qualification which is listed under the Essential Technical Criteria in the attached Candidate Pack. Please cut and paste an anonymous CV into the full application form when prompted and include your qualifications and career history. The statement of suitability section (in no more than 750 words) must be used to provide examples of how you meet the essential experience criteria listed below: Commercial and risk management expertise, acting as a role model and point of reference in managing delivery and issue resolution with suppliers. (Lead Criteria) Leading teams to deliver services to agreed service levels to meet business outcomes. Effective communication with senior leaders and suppliers to influence strategies and achieve desired outcomes. In the event of a high volume of applications, we reserve the right to assess against the following leading experience criteria: Commercial and risk management expertise, acting as a role model and point of reference in managing delivery and issue resolution with suppliers. Please note that we will not be testing any desirable technical or desirable experience throughout this process. Please review your application form before clicking submit once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications this is 23:55pm on the advertised date. The sift will take place shortly after the closing date. If successful at the shortlisting stage, you will be invited to attend a blended interview and deliver a pre-prepared presentation . click apply for full job details
Job Description Design Managers are project based, working as part of the project team to deliver the design and engineering aspects of our projects. This may include delivering design management on major bids. As a Design Manager, you are accountable for all the design for a scheme (on a framework) or section of a major project. Managing the relevant designers on your project, ensuring the design being delivered on time, to budget and technically compliant. All our designs must be safe, sustainable, and efficient to construct. As Design Manager you will work with in a team of design managers, either on a major project or delivering schemes as part of a framework. You will report to a Principal or Senior Design Manager as part of a wider team. Responsibilities Key Responsibilities Project Management: Lead the design and implementation of HV power systems for the HS2 project, ensuring timely delivery and adherence to project specifications. Design Coordination: Collaborate with multidisciplinary teams to develop and review design plans, ensuring integration with other project components. Technical Expertise: Provide technical guidance and support to the design team, addressing complex engineering challenges and ensuring compliance with industry standards. Stakeholder Engagement: Liaise with clients, contractors, and regulatory bodies to ensure project requirements are met and maintain effective communication throughout the project lifecycle. Quality Assurance: Implement quality control measures to ensure the highest standards of design and construction are maintained. Risk Management: Identify and mitigate risks associated with the HV power system design and implementation. Documentation: Prepare and review technical documentation, including design reports, specifications, and progress updates. Budget Management: Monitor project budgets and ensure cost-effective solutions are implemented without compromising quality. Knowledge, Skills, and Experience Essential Experience in traction power system design and project delivery. Experience in non-traction power system design and project delivery. Experience in SCADA design and project delivery. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in relevant design software and tools. Knowledge of industry standards and regulations related to traction power systems Qualifications Essential Bachelor's degree / Engineering or management apprenticeship with industry experience About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:
Jul 02, 2025
Full time
Job Description Design Managers are project based, working as part of the project team to deliver the design and engineering aspects of our projects. This may include delivering design management on major bids. As a Design Manager, you are accountable for all the design for a scheme (on a framework) or section of a major project. Managing the relevant designers on your project, ensuring the design being delivered on time, to budget and technically compliant. All our designs must be safe, sustainable, and efficient to construct. As Design Manager you will work with in a team of design managers, either on a major project or delivering schemes as part of a framework. You will report to a Principal or Senior Design Manager as part of a wider team. Responsibilities Key Responsibilities Project Management: Lead the design and implementation of HV power systems for the HS2 project, ensuring timely delivery and adherence to project specifications. Design Coordination: Collaborate with multidisciplinary teams to develop and review design plans, ensuring integration with other project components. Technical Expertise: Provide technical guidance and support to the design team, addressing complex engineering challenges and ensuring compliance with industry standards. Stakeholder Engagement: Liaise with clients, contractors, and regulatory bodies to ensure project requirements are met and maintain effective communication throughout the project lifecycle. Quality Assurance: Implement quality control measures to ensure the highest standards of design and construction are maintained. Risk Management: Identify and mitigate risks associated with the HV power system design and implementation. Documentation: Prepare and review technical documentation, including design reports, specifications, and progress updates. Budget Management: Monitor project budgets and ensure cost-effective solutions are implemented without compromising quality. Knowledge, Skills, and Experience Essential Experience in traction power system design and project delivery. Experience in non-traction power system design and project delivery. Experience in SCADA design and project delivery. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in relevant design software and tools. Knowledge of industry standards and regulations related to traction power systems Qualifications Essential Bachelor's degree / Engineering or management apprenticeship with industry experience About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:
Business Development Manager - Federal Government, India Public Sector AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. As a senior Client Rep for Central Govt, Public Sector Enterprises and Transportation at AWS India, your responsibilities will include building and driving the strategy to increase cloud adoption, and market penetration for large Fed Government Customers and building long-term business and "Think Big" opportunities for non-linear growth. Key job responsibilities - Manage key India Federal Government Customers with primary base of operation in Gurugram. - Serve as a key member of the Sales team in helping to drive Fed Gov market segment and technical strategy. - Domain understanding of central government - Responsible for generating and qualifying leads at scale and close business. - Participate in procurement process through tenders and RFPs - Set a strategic business development plan for target markets and ensure it's in line with the AWS strategic direction. - Execute the strategic business development plan while working with key internal stakeholders (e.g. business development teams, Proposal team, service teams, legal, support, etc.). - Identify specific prospects/partners to approach while communicating the specific value proposition for their business and use case. - Work closely with the AWS customer base to ensure they are successful using the value of AWS services, making sure they have the technical resources required. . - Prepare and give business reviews to the management team regarding progress and roadblocks, maintain a healthy pipeline with accuracy - Develop long-term strategic partnerships in support of key markets. - Grow the business to develop an independent territory. - Handle a high volume of engagements and the fast pace of the cloud computing market - Experienced with account management and solution oriented business development. - Relevant technical knowledge such as: fundamentals of cloud computing and virtualization, database systems, core distributed computing concepts, storage systems with ability to go deep enough on technical aspects to differentiate between varied data storage services. Has good appreciation and knowledge of advance technologies including AI, ML, IOT and use cases. A day in the life As an Account manager, you will be the owner of your assigned territory and will focus on driving digital transformation through meaningful engagement with C-level executives, IT leaders, architects, developers, and various lines of businesses of your customers. In this role, you will partner closely with internal stakeholders and represent the entire portfolio of AWS products and services across your assigned customer base within the Public Sector Segment. You will act as a thought leader and advisor to our customer and help influence the technology decisions they make and accelerate sell-to and sell-with sales motions to help drive growth of our customers and AWS. Research and preparation for the day's customers meetings and calls Collaborate with Cross functional teams on pitches and demos Customer meeting(s) and customer cadence calls Stakeholder mapping Ensure high standards and maintain SFDC hygiene About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 12-15 years of business development experience in technology industry focused on government customers/PSUs/Power Utilities/Oil & Gas. - C-level of engagement and communication skills. - Must have an understanding of government procurement and contract procedures. - Excellent communicator who can quickly earn the respect of the team and customers. - Acts in accordance with vision, mission, and established goals of AWS India - The right person will possess a good blend of technical, analytical and several years of business development in Government & PSU segment. - MBA, Computer Science, and/or Engineering/Math background. - Cloud Experience with PSUs and Central Government - Working knowledge of software development practices and data center / infrastructure / networking technologies. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 02, 2025
Full time
Business Development Manager - Federal Government, India Public Sector AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. As a senior Client Rep for Central Govt, Public Sector Enterprises and Transportation at AWS India, your responsibilities will include building and driving the strategy to increase cloud adoption, and market penetration for large Fed Government Customers and building long-term business and "Think Big" opportunities for non-linear growth. Key job responsibilities - Manage key India Federal Government Customers with primary base of operation in Gurugram. - Serve as a key member of the Sales team in helping to drive Fed Gov market segment and technical strategy. - Domain understanding of central government - Responsible for generating and qualifying leads at scale and close business. - Participate in procurement process through tenders and RFPs - Set a strategic business development plan for target markets and ensure it's in line with the AWS strategic direction. - Execute the strategic business development plan while working with key internal stakeholders (e.g. business development teams, Proposal team, service teams, legal, support, etc.). - Identify specific prospects/partners to approach while communicating the specific value proposition for their business and use case. - Work closely with the AWS customer base to ensure they are successful using the value of AWS services, making sure they have the technical resources required. . - Prepare and give business reviews to the management team regarding progress and roadblocks, maintain a healthy pipeline with accuracy - Develop long-term strategic partnerships in support of key markets. - Grow the business to develop an independent territory. - Handle a high volume of engagements and the fast pace of the cloud computing market - Experienced with account management and solution oriented business development. - Relevant technical knowledge such as: fundamentals of cloud computing and virtualization, database systems, core distributed computing concepts, storage systems with ability to go deep enough on technical aspects to differentiate between varied data storage services. Has good appreciation and knowledge of advance technologies including AI, ML, IOT and use cases. A day in the life As an Account manager, you will be the owner of your assigned territory and will focus on driving digital transformation through meaningful engagement with C-level executives, IT leaders, architects, developers, and various lines of businesses of your customers. In this role, you will partner closely with internal stakeholders and represent the entire portfolio of AWS products and services across your assigned customer base within the Public Sector Segment. You will act as a thought leader and advisor to our customer and help influence the technology decisions they make and accelerate sell-to and sell-with sales motions to help drive growth of our customers and AWS. Research and preparation for the day's customers meetings and calls Collaborate with Cross functional teams on pitches and demos Customer meeting(s) and customer cadence calls Stakeholder mapping Ensure high standards and maintain SFDC hygiene About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 12-15 years of business development experience in technology industry focused on government customers/PSUs/Power Utilities/Oil & Gas. - C-level of engagement and communication skills. - Must have an understanding of government procurement and contract procedures. - Excellent communicator who can quickly earn the respect of the team and customers. - Acts in accordance with vision, mission, and established goals of AWS India - The right person will possess a good blend of technical, analytical and several years of business development in Government & PSU segment. - MBA, Computer Science, and/or Engineering/Math background. - Cloud Experience with PSUs and Central Government - Working knowledge of software development practices and data center / infrastructure / networking technologies. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Press Tab to Move to Skip to Content Link Location: London Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Manager - Software Asset Management - Digital Risk, Risk Consulting At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Within our rapidly growing Digital Risk practice, EY's Software Asset Management (SAM) competency is key to helping clients confidently navigate digital transformation. We mitigate financial, operational, and reputational risks tied to software licensing and optimisation. We seek a Manager to support critical SAM engagements and workstreams, delivering substantial value to our diverse client base. The opportunity As a Manager - SAM Services at EY, you will play a key role in delivering SAM advisory and implementation services to our diverse client base. You will be responsible for managing project workstreams, leading client interactions, and ensuring the successful execution of SAM strategies that help organizations optimize software costs, maintain compliance, and mitigate licensing risks. This role requires strong technical SAM expertise, a solid understanding of software licensing models, and effective project management skills. Responsibilities, Qualifications, Certifications - External Your key responsibilities Project Management & Delivery: Manage and deliver SAM projects and specific workstreams within larger SAM engagements, ensuring projects are on time, within budget, and meet client expectations. Lead day-to-day client interactions, presenting findings, facilitating workshops, and building strong working relationships. Develop and implement SAM policies, processes, and procedures in line with client requirements and industry best practices. Support clients in software audit defense, compliance assessments, and license reconciliation activities. Technical Expertise & Advisory: Apply expertise in software licensing models for key vendors to identify risks (e.g. Microsoft, Oracle, SAP, IBM, Adobe, Salesforce, ServiceNow). Utilize and optimize SAM tools (e.g. Flexera, Snow Software, ServiceNow SAM Pro) for effective data collection, reconciliation, and reporting. Conduct detailed analysis of software deployment data and license entitlements to identify compliance gaps and optimization opportunities. Provide practical recommendations to clients on software cost optimization and risk mitigation strategies. Collaborate effectively with cross-functional EY teams, delivering integrated solutions. Coach and mentor junior team members, supporting their professional development and contributing to a positive team environment. Stay informed about industry trends, including cloud licensing, SaaS management, and ITAM best practices. Contribute to the development of proposals and thought leadership materials under the guidance of senior leadership Skills and attributes for success Strong understanding of software licensing models for major vendors (e.g., Microsoft, Oracle, SAP, IBM). Hands-on experience with SAM tools (Flexera, Snow, ServiceNow, etc.) for data collection, reconciliation, and reporting. Experience in conducting software license compliance reviews and supporting audit defense. Excellent analytical, problem-solving, and communication skills. Proven ability to manage project workstreams, work with teams from off-shore delivery centres and deliver client-facing outcomes. To qualify for the role, you should have 5+ years of experience in Software Asset Management, IT Asset Management, or IT Governance, with at least 2-3 years in a project leadership or managerial capacity. Certifications: IAITAM Certified Software Asset Manager (CSAM), Microsoft Certified: SAM Fundamentals, FinOps (Preferred not mandatory). Experience in cloud software licensing (e.g., Azure, AWS) and SaaS management. Knowledge of ITAM frameworks (e.g. ISO/IEC 19770). What we look for We are interested to hear from people who are motivated to form a part of a growing team, who embrace diversity and inclusion and who are market-oriented and ready to help our clients solve and control their biggest issues, risks and regulatory/compliance requirements. What we offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. We recently launched our groundbreaking new fully accredited EY Tech MBA by Hult International Business School focused on technology, leadership and business skills; the entire program is delivered online, reflecting wider shift to virtual learning; and most importantly the EY Tech MBA is available to all EY people irrespective of prior qualifications or location. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible The exceptional EY experience. It's yours to build Apply Now Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters! EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Jul 02, 2025
Full time
Press Tab to Move to Skip to Content Link Location: London Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Manager - Software Asset Management - Digital Risk, Risk Consulting At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Within our rapidly growing Digital Risk practice, EY's Software Asset Management (SAM) competency is key to helping clients confidently navigate digital transformation. We mitigate financial, operational, and reputational risks tied to software licensing and optimisation. We seek a Manager to support critical SAM engagements and workstreams, delivering substantial value to our diverse client base. The opportunity As a Manager - SAM Services at EY, you will play a key role in delivering SAM advisory and implementation services to our diverse client base. You will be responsible for managing project workstreams, leading client interactions, and ensuring the successful execution of SAM strategies that help organizations optimize software costs, maintain compliance, and mitigate licensing risks. This role requires strong technical SAM expertise, a solid understanding of software licensing models, and effective project management skills. Responsibilities, Qualifications, Certifications - External Your key responsibilities Project Management & Delivery: Manage and deliver SAM projects and specific workstreams within larger SAM engagements, ensuring projects are on time, within budget, and meet client expectations. Lead day-to-day client interactions, presenting findings, facilitating workshops, and building strong working relationships. Develop and implement SAM policies, processes, and procedures in line with client requirements and industry best practices. Support clients in software audit defense, compliance assessments, and license reconciliation activities. Technical Expertise & Advisory: Apply expertise in software licensing models for key vendors to identify risks (e.g. Microsoft, Oracle, SAP, IBM, Adobe, Salesforce, ServiceNow). Utilize and optimize SAM tools (e.g. Flexera, Snow Software, ServiceNow SAM Pro) for effective data collection, reconciliation, and reporting. Conduct detailed analysis of software deployment data and license entitlements to identify compliance gaps and optimization opportunities. Provide practical recommendations to clients on software cost optimization and risk mitigation strategies. Collaborate effectively with cross-functional EY teams, delivering integrated solutions. Coach and mentor junior team members, supporting their professional development and contributing to a positive team environment. Stay informed about industry trends, including cloud licensing, SaaS management, and ITAM best practices. Contribute to the development of proposals and thought leadership materials under the guidance of senior leadership Skills and attributes for success Strong understanding of software licensing models for major vendors (e.g., Microsoft, Oracle, SAP, IBM). Hands-on experience with SAM tools (Flexera, Snow, ServiceNow, etc.) for data collection, reconciliation, and reporting. Experience in conducting software license compliance reviews and supporting audit defense. Excellent analytical, problem-solving, and communication skills. Proven ability to manage project workstreams, work with teams from off-shore delivery centres and deliver client-facing outcomes. To qualify for the role, you should have 5+ years of experience in Software Asset Management, IT Asset Management, or IT Governance, with at least 2-3 years in a project leadership or managerial capacity. Certifications: IAITAM Certified Software Asset Manager (CSAM), Microsoft Certified: SAM Fundamentals, FinOps (Preferred not mandatory). Experience in cloud software licensing (e.g., Azure, AWS) and SaaS management. Knowledge of ITAM frameworks (e.g. ISO/IEC 19770). What we look for We are interested to hear from people who are motivated to form a part of a growing team, who embrace diversity and inclusion and who are market-oriented and ready to help our clients solve and control their biggest issues, risks and regulatory/compliance requirements. What we offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. We recently launched our groundbreaking new fully accredited EY Tech MBA by Hult International Business School focused on technology, leadership and business skills; the entire program is delivered online, reflecting wider shift to virtual learning; and most importantly the EY Tech MBA is available to all EY people irrespective of prior qualifications or location. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible The exceptional EY experience. It's yours to build Apply Now Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters! EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role Ready to be part of something spellbinding? The E-Commerce team at the Harry Potter Shop are the brains behind our online presence across the UK, US, and Japan. We're not just running a website, we're driving a global retail experience that brings the Wizarding World to life for millions of fans. From revenue and profit to seamless operations, we own the performance of the business end-to-end. Working closely with our store and head office teams, we're a tight-knit crew making magic happen every day. You will be responsible for managing the day-to-day operations of the e-commerce platform, including product listings, pricing, promotions, and inventory, while collaborating with marketing, product, operations, and tech. This role involves executing digital marketing initiatives such as SEO, SEM, email campaigns, and social media to drive traffic and sales, as well as analysing performance data and customer behaviour to identify growth opportunities. You'll develop and implement e-commerce strategies to boost online sales and enhance the customer experience, optimise the website for usability and mobile responsiveness, manage third-party vendor relationships, and monitor key performance indicators like traffic, conversion rates, revenue, and profit Your Role Accountabilities Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency. Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement. Analyse customer behaviour and trends to identify growth opportunities and areas for improvement. Monitor website functionality and handle troubleshooting issues with the e-commerce platform, including technical problems and user experience challenges. Coordinate with logistics and fulfilment teams to ensure timely and accurate order processing and delivery. Collaborate with customer service teams to ensure seamless customer services, high customer satisfaction, and resolve issues quickly through the online store. Analyse data from Google Analytics, CRM systems, and other tools to monitor site traffic and customer behaviour. Track and report e-commerce performance, including sales, conversion rates, and ROI on digital marketing campaigns. Skills Required Solid experience as an e-commerce manager or in a similar e-commerce or digital marketing role. Expertise in digital marketing techniques, including SEO, SEM, and social media marketing. Proficient in web analytics tools (e.g., Google Analytics) and e-commerce tracking tools. Excellent analytical skills and proficiency with CRM software and MS Excel. Knowledge of UX/UI principles and how they impact online sales. Familiarity with e-commerce trends such as personalisation, chatbots, or AI-driven shopping experiences. Experience with inventory management and supply chain management. Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Jul 02, 2025
Full time
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role Ready to be part of something spellbinding? The E-Commerce team at the Harry Potter Shop are the brains behind our online presence across the UK, US, and Japan. We're not just running a website, we're driving a global retail experience that brings the Wizarding World to life for millions of fans. From revenue and profit to seamless operations, we own the performance of the business end-to-end. Working closely with our store and head office teams, we're a tight-knit crew making magic happen every day. You will be responsible for managing the day-to-day operations of the e-commerce platform, including product listings, pricing, promotions, and inventory, while collaborating with marketing, product, operations, and tech. This role involves executing digital marketing initiatives such as SEO, SEM, email campaigns, and social media to drive traffic and sales, as well as analysing performance data and customer behaviour to identify growth opportunities. You'll develop and implement e-commerce strategies to boost online sales and enhance the customer experience, optimise the website for usability and mobile responsiveness, manage third-party vendor relationships, and monitor key performance indicators like traffic, conversion rates, revenue, and profit Your Role Accountabilities Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency. Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement. Analyse customer behaviour and trends to identify growth opportunities and areas for improvement. Monitor website functionality and handle troubleshooting issues with the e-commerce platform, including technical problems and user experience challenges. Coordinate with logistics and fulfilment teams to ensure timely and accurate order processing and delivery. Collaborate with customer service teams to ensure seamless customer services, high customer satisfaction, and resolve issues quickly through the online store. Analyse data from Google Analytics, CRM systems, and other tools to monitor site traffic and customer behaviour. Track and report e-commerce performance, including sales, conversion rates, and ROI on digital marketing campaigns. Skills Required Solid experience as an e-commerce manager or in a similar e-commerce or digital marketing role. Expertise in digital marketing techniques, including SEO, SEM, and social media marketing. Proficient in web analytics tools (e.g., Google Analytics) and e-commerce tracking tools. Excellent analytical skills and proficiency with CRM software and MS Excel. Knowledge of UX/UI principles and how they impact online sales. Familiarity with e-commerce trends such as personalisation, chatbots, or AI-driven shopping experiences. Experience with inventory management and supply chain management. Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
The Senior Marketing and Tourism Executive is a key member of the LDO Marketing Team, responsible for developing and executing tourism and visitor-driven marketing initiatives that attract both domestic and international visitors, as well as supporting the communications delivery of the loyalty scheme, One Wembley Park. This role combines marketing communications, tourism promotion, event delivery, website support, and partner relationship management to drive foot traffic, customer engagement, and visitor spending. Working alongside the Head of Marketing and a Marketing Executive, this role is instrumental in enhancing LDO's profile within the tourism sector and communicating with key customer groups. The ideal candidate will play a vital role in liaising with agencies and partners, coordinating visitor incentive schemes (such as Visitor Rewards and One Wembley Park), and delivering performance reports to stakeholders. This is a hands-on position within a small, agile team. Additionally, the role includes Duty Manager responsibilities, overseeing centre operations during key weekends throughout the year. Key responsibilities: Implement tourism-focused marketing and advertising plans. Work with the Head of Marketing to coordinate the tourism marketing budget, ensuring efficient spending and a measurable ROI. Liaise with international agencies to ensure accurate brand representation at B2B trade shows and events. Build and maintain relationships with key tourism stakeholders, such as hotels, concierges, and venues. Monitor and report on key tourism KPIs, using data to refine strategy. Lead communication efforts to the tourism sector via the Coniq CRM system. Leverage global event calendars to inform tourism campaigns. Plan and deliver creative and compelling Visitor Rewards (VR) campaigns. Maintain and manage the VR campaign planner. Coordinate promotional staffing and in-centre activation during key trading periods. Oversee reporting and performance analysis for all VR activities. Support the planning and delivery of tourism-related events. Brief agencies and partners, oversee implementation, and compile post-campaign reports. Represent LDO at trade and networking events to build the tourism profile. Work collaboratively with the Marketing Executive to ensure accurate and timely delivery of brand content. Support the execution of the One Wembley Park (OWP) programme and other incentive initiatives. Coordinate with digital agencies to manage website updates, SEO, blogs, and website content delivery. Ensure alignment of website and social media content for domestic and international audiences. Assist with campaign execution and brand coordination alongside the Marketing Executive. Contribute to digital storytelling efforts, including editorial content (e.g. 'The Edit'), blog articles, and influencer content. Support the preparation and distribution of marketing performance reports. Maintain active relationships with key local partners, including Wembley Stadium, local hotels, Destination Wembley, and others. Participate in cross-functional meetings with Guest Services, PR teams, and brand partners. Compile and deliver reports on marketing performance across Visitor Rewards, tourism events, and OWP initiatives. Support in preparing board-level presentations with strategic insights and data-led recommendations. Experience in a marketing role within retail, tourism, events, or a similar customer-facing environment. Knowledge of digital marketing, SEO, and content creation best practices. Strong project management and time-management skills. Excellent communication, stakeholder management, and interpersonal abilities. Proficient in Microsoft Office and relevant marketing tools or CRM systems. Ability to multitask, work autonomously, and thrive in a fast-paced environment. Experience working with agencies (PR, digital, creative). Familiarity with international tourism marketing and destination partnerships. Knowledge of retail destination marketing and shopper behaviour insights. How to apply: please email Michelle D'Vaz Plant, Head of Marketing to apply for this position.
Jul 02, 2025
Full time
The Senior Marketing and Tourism Executive is a key member of the LDO Marketing Team, responsible for developing and executing tourism and visitor-driven marketing initiatives that attract both domestic and international visitors, as well as supporting the communications delivery of the loyalty scheme, One Wembley Park. This role combines marketing communications, tourism promotion, event delivery, website support, and partner relationship management to drive foot traffic, customer engagement, and visitor spending. Working alongside the Head of Marketing and a Marketing Executive, this role is instrumental in enhancing LDO's profile within the tourism sector and communicating with key customer groups. The ideal candidate will play a vital role in liaising with agencies and partners, coordinating visitor incentive schemes (such as Visitor Rewards and One Wembley Park), and delivering performance reports to stakeholders. This is a hands-on position within a small, agile team. Additionally, the role includes Duty Manager responsibilities, overseeing centre operations during key weekends throughout the year. Key responsibilities: Implement tourism-focused marketing and advertising plans. Work with the Head of Marketing to coordinate the tourism marketing budget, ensuring efficient spending and a measurable ROI. Liaise with international agencies to ensure accurate brand representation at B2B trade shows and events. Build and maintain relationships with key tourism stakeholders, such as hotels, concierges, and venues. Monitor and report on key tourism KPIs, using data to refine strategy. Lead communication efforts to the tourism sector via the Coniq CRM system. Leverage global event calendars to inform tourism campaigns. Plan and deliver creative and compelling Visitor Rewards (VR) campaigns. Maintain and manage the VR campaign planner. Coordinate promotional staffing and in-centre activation during key trading periods. Oversee reporting and performance analysis for all VR activities. Support the planning and delivery of tourism-related events. Brief agencies and partners, oversee implementation, and compile post-campaign reports. Represent LDO at trade and networking events to build the tourism profile. Work collaboratively with the Marketing Executive to ensure accurate and timely delivery of brand content. Support the execution of the One Wembley Park (OWP) programme and other incentive initiatives. Coordinate with digital agencies to manage website updates, SEO, blogs, and website content delivery. Ensure alignment of website and social media content for domestic and international audiences. Assist with campaign execution and brand coordination alongside the Marketing Executive. Contribute to digital storytelling efforts, including editorial content (e.g. 'The Edit'), blog articles, and influencer content. Support the preparation and distribution of marketing performance reports. Maintain active relationships with key local partners, including Wembley Stadium, local hotels, Destination Wembley, and others. Participate in cross-functional meetings with Guest Services, PR teams, and brand partners. Compile and deliver reports on marketing performance across Visitor Rewards, tourism events, and OWP initiatives. Support in preparing board-level presentations with strategic insights and data-led recommendations. Experience in a marketing role within retail, tourism, events, or a similar customer-facing environment. Knowledge of digital marketing, SEO, and content creation best practices. Strong project management and time-management skills. Excellent communication, stakeholder management, and interpersonal abilities. Proficient in Microsoft Office and relevant marketing tools or CRM systems. Ability to multitask, work autonomously, and thrive in a fast-paced environment. Experience working with agencies (PR, digital, creative). Familiarity with international tourism marketing and destination partnerships. Knowledge of retail destination marketing and shopper behaviour insights. How to apply: please email Michelle D'Vaz Plant, Head of Marketing to apply for this position.
Join us as a Credit Product Manager in our Private Banking team based in London. As part of a team of Product Managers you will jointly own and manage the Private Bank's mortgage and real estate financing product, including but not limited to UK and Crown Dependency regulated mortgages and residential investment mortgages, ensuring it meets the needs of our clients globally across our lending platforms in the UK, Monaco, Switzerland and the Crown Dependencies. The role holder will lead on and support the delivery of our product road map with a focus on Ultra-High Net Worth (UHNW) clients, ensuring we continuously improve our product journeys and deliver new differentiated solutions for our client base. In doing so the role holder will ensure the product set aligns to the strategy of the Private Bank and Wealth Management (PBWM) businesses and meets our regulatory requirements, whilst managing our credit risk and achieving our commercial objectives in a controlled way. Further responsibilities include the day-to-day management of products, supporting/training our Distribution and Front Office teams and monitoring the performance and profitability of our portfolio. Essential Skills/Basic Qualifications: Understanding of Mortgage financing end to end journeys in Mass Affluent, HNW and UHNW markets Understanding of global private wealth markets across country specific jurisdictions Core understanding of credit regulatory capital requirements, return calculations and hedging practices Desirable skills/Preferred Qualifications: CeMAP qualification is Preferred Credit policy change and management Client and transaction engagement End-to-end product management You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. Accountabilities Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance. Identification of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product strategy and development process, and communicate key findings to relevant stakeholders to improve and implement product offerings. Response to colleague and stakeholder inquiries, resolution of issues, and provision of guidance on product usage. . Presentation of the advantages and features of the product to potential customers and stakeholders, building trust and encouraging adoption. Assistance with the development and execution of marketing materials for the product, such as brochures, presentations, and online content. Participation in and delivery of training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders. Participation in events, conferences, and other networking opportunities to showcase the product and generate interest. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 02, 2025
Full time
Join us as a Credit Product Manager in our Private Banking team based in London. As part of a team of Product Managers you will jointly own and manage the Private Bank's mortgage and real estate financing product, including but not limited to UK and Crown Dependency regulated mortgages and residential investment mortgages, ensuring it meets the needs of our clients globally across our lending platforms in the UK, Monaco, Switzerland and the Crown Dependencies. The role holder will lead on and support the delivery of our product road map with a focus on Ultra-High Net Worth (UHNW) clients, ensuring we continuously improve our product journeys and deliver new differentiated solutions for our client base. In doing so the role holder will ensure the product set aligns to the strategy of the Private Bank and Wealth Management (PBWM) businesses and meets our regulatory requirements, whilst managing our credit risk and achieving our commercial objectives in a controlled way. Further responsibilities include the day-to-day management of products, supporting/training our Distribution and Front Office teams and monitoring the performance and profitability of our portfolio. Essential Skills/Basic Qualifications: Understanding of Mortgage financing end to end journeys in Mass Affluent, HNW and UHNW markets Understanding of global private wealth markets across country specific jurisdictions Core understanding of credit regulatory capital requirements, return calculations and hedging practices Desirable skills/Preferred Qualifications: CeMAP qualification is Preferred Credit policy change and management Client and transaction engagement End-to-end product management You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. Accountabilities Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance. Identification of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product strategy and development process, and communicate key findings to relevant stakeholders to improve and implement product offerings. Response to colleague and stakeholder inquiries, resolution of issues, and provision of guidance on product usage. . Presentation of the advantages and features of the product to potential customers and stakeholders, building trust and encouraging adoption. Assistance with the development and execution of marketing materials for the product, such as brochures, presentations, and online content. Participation in and delivery of training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders. Participation in events, conferences, and other networking opportunities to showcase the product and generate interest. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Details Reference number 411270 Salary £41,571 - £45,784 The salary range is £41,571 - £45,784 pa. The final salary awarded will be based on an assessment of your skills and experience as demonstrated at interview. The pay advertised is the maximum that can be offered. A Civil Service Pension with an employer contribution of 28.97% GBP Job grade Senior Executive Officer DDaT Lead Contract type Permanent Business area CH - Digital Services Type of role Digital Other Working pattern Flexible working, Full-time Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Cardiff, Wales, CF14 3UZ About the job Job summary As the organisation s Product Design Technical Writer, you will be leading the way on the design documentation necessary to implement exciting legislative changes and upskilling and supporting our teams. You'll be responsible for helping us define, streamline and implement our approach to design and technical documentation within the organisation. You ll support the drafting of templates and exemplars and define appropriate storage structures. You will be the contract owner for relevant documentation tools and train and upskill the team. We're in an exciting phase of organisational growth and change as we implement important legislation that will protect UK businesses and our economy. We're a cross-discipline team, offering opportunities to work together to resolve complex documentation challenges that enable us to deliver great outcomes. We're also a team who believe strongly in the value of professional development, whether that's through our active internal communities of practise, our cross-government communities and events or the learning and development opportunities we offer. You'll be using your skills to make a difference in delivering services that will be used by millions of users and that impact the UK economy. Watch this video to find out more about working in Digital at Companies House Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Find out more about what a great place Companies House is to work Please note - Companies House cannot offer Visa sponsorship to candidates through this campaign. Additionally, Security Clearance is an essential requirement (minimum residency criteria is in the UK for at least 3 of the last 5 years). Please see 'Things you need to know' section below for more information. Job description We re looking for a Technical Writer to join our Product Design team and work alongside our Analysts, Product Managers and User Centred Design professions. You'll be supporting our leadership team to set standards, create templates and define ways of working and champion technical writing standards. Your responsibilities will include: Collaborating with Heads of Profession, our Analysis, User Centred Design and Product Management teams and other stakeholders to obtain an in-depth understanding of our services and processes and the documentation requirements and creating accessible design documentation templates. Creating Product Design documentation and supporting staff in creating documentation after a thorough collaboration with subject matter specialists and technical staff. Improving existing and potential content, converting complex documentation to easy-to-understand language for technical and non-technical audiences. Circulating product design information and documentation and encouraging the sharing of information. Working with Heads of Profession to define our documentation Standards, ensuring the quality of documentation is met and targets the correct audience. Ensure documentation is relevant and is kept up-to-date. Ensuring we minimise duplication / redundancy. Familiarising yourself with product design methodologies and best practises and implementing this in our documentation and templates. Defining access control (secure docs). Keeping up to date with documentation best practices and cross government communities of practise and innovating and implementing within the team. Choosing the appropriate documentation medium (SharePoint, Confluence, GitHub, Mural, Figma), data structure and storage, supporting staff training and best practises. Managing contracts for Product Design documentation software. Person specification We are looking for someone with the following: Experience defining, implementing and writing design documentation for digital or other complex technical services or products and supporting others to do so in an agile organisation. Experience working closely with relevant stakeholders to understand the impact of and influence future organisational requirements to refine documentation roadmaps. Experience influencing senior stakeholders and communicating with both technical and non-technical audiences. Proven ability to build consensus between diverse and often conflicting interests, to achieve agreement on design standards and documentation. Familiar with design documentation; process flows, as is and to be flows, road maps, stakeholder maps, etc. An eagerness to influence how digital services are documented and delivered. A systematic collaborative approach to solving problems. Experience implementing change and innovative approaches to technical writing and support the successful adoption of such ideas, driving improved performance. About the team The Product Design team sits within our Digital and Technology team and is made up of three professions: Product management, Analysis and User Centred Design. We are passionate about users and ensuring their needs are met. When building our digital services we are responsible for understanding user needs, gather requirements, designing services, prioritising how those services are built and monitoring and iterating those services. Companies House is a fast-paced delivery environment where we are delivering important legislative change. Companies House values its people, their contributions and has created a real sense of community where people seek to create strong connections. Our commitment to learning and development is exceptional, and we believe passionately in the employee experience with is prevalent through the engagement, wellbeing and development strategies which have resulted in Platinum Investors in People and MIND index awards. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Working Together Communicating and Influencing Managing a Quality Service Technical skills We'll assess you against these technical skills during the selection process: Documenting complex technical information Benefits Alongside your salary of £41,571, Companies House contributes £12,043 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring we re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Where will you be working? You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you . click apply for full job details
Jul 02, 2025
Full time
Details Reference number 411270 Salary £41,571 - £45,784 The salary range is £41,571 - £45,784 pa. The final salary awarded will be based on an assessment of your skills and experience as demonstrated at interview. The pay advertised is the maximum that can be offered. A Civil Service Pension with an employer contribution of 28.97% GBP Job grade Senior Executive Officer DDaT Lead Contract type Permanent Business area CH - Digital Services Type of role Digital Other Working pattern Flexible working, Full-time Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Cardiff, Wales, CF14 3UZ About the job Job summary As the organisation s Product Design Technical Writer, you will be leading the way on the design documentation necessary to implement exciting legislative changes and upskilling and supporting our teams. You'll be responsible for helping us define, streamline and implement our approach to design and technical documentation within the organisation. You ll support the drafting of templates and exemplars and define appropriate storage structures. You will be the contract owner for relevant documentation tools and train and upskill the team. We're in an exciting phase of organisational growth and change as we implement important legislation that will protect UK businesses and our economy. We're a cross-discipline team, offering opportunities to work together to resolve complex documentation challenges that enable us to deliver great outcomes. We're also a team who believe strongly in the value of professional development, whether that's through our active internal communities of practise, our cross-government communities and events or the learning and development opportunities we offer. You'll be using your skills to make a difference in delivering services that will be used by millions of users and that impact the UK economy. Watch this video to find out more about working in Digital at Companies House Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Find out more about what a great place Companies House is to work Please note - Companies House cannot offer Visa sponsorship to candidates through this campaign. Additionally, Security Clearance is an essential requirement (minimum residency criteria is in the UK for at least 3 of the last 5 years). Please see 'Things you need to know' section below for more information. Job description We re looking for a Technical Writer to join our Product Design team and work alongside our Analysts, Product Managers and User Centred Design professions. You'll be supporting our leadership team to set standards, create templates and define ways of working and champion technical writing standards. Your responsibilities will include: Collaborating with Heads of Profession, our Analysis, User Centred Design and Product Management teams and other stakeholders to obtain an in-depth understanding of our services and processes and the documentation requirements and creating accessible design documentation templates. Creating Product Design documentation and supporting staff in creating documentation after a thorough collaboration with subject matter specialists and technical staff. Improving existing and potential content, converting complex documentation to easy-to-understand language for technical and non-technical audiences. Circulating product design information and documentation and encouraging the sharing of information. Working with Heads of Profession to define our documentation Standards, ensuring the quality of documentation is met and targets the correct audience. Ensure documentation is relevant and is kept up-to-date. Ensuring we minimise duplication / redundancy. Familiarising yourself with product design methodologies and best practises and implementing this in our documentation and templates. Defining access control (secure docs). Keeping up to date with documentation best practices and cross government communities of practise and innovating and implementing within the team. Choosing the appropriate documentation medium (SharePoint, Confluence, GitHub, Mural, Figma), data structure and storage, supporting staff training and best practises. Managing contracts for Product Design documentation software. Person specification We are looking for someone with the following: Experience defining, implementing and writing design documentation for digital or other complex technical services or products and supporting others to do so in an agile organisation. Experience working closely with relevant stakeholders to understand the impact of and influence future organisational requirements to refine documentation roadmaps. Experience influencing senior stakeholders and communicating with both technical and non-technical audiences. Proven ability to build consensus between diverse and often conflicting interests, to achieve agreement on design standards and documentation. Familiar with design documentation; process flows, as is and to be flows, road maps, stakeholder maps, etc. An eagerness to influence how digital services are documented and delivered. A systematic collaborative approach to solving problems. Experience implementing change and innovative approaches to technical writing and support the successful adoption of such ideas, driving improved performance. About the team The Product Design team sits within our Digital and Technology team and is made up of three professions: Product management, Analysis and User Centred Design. We are passionate about users and ensuring their needs are met. When building our digital services we are responsible for understanding user needs, gather requirements, designing services, prioritising how those services are built and monitoring and iterating those services. Companies House is a fast-paced delivery environment where we are delivering important legislative change. Companies House values its people, their contributions and has created a real sense of community where people seek to create strong connections. Our commitment to learning and development is exceptional, and we believe passionately in the employee experience with is prevalent through the engagement, wellbeing and development strategies which have resulted in Platinum Investors in People and MIND index awards. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Working Together Communicating and Influencing Managing a Quality Service Technical skills We'll assess you against these technical skills during the selection process: Documenting complex technical information Benefits Alongside your salary of £41,571, Companies House contributes £12,043 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring we re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Where will you be working? You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you . click apply for full job details
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 02, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 02, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 02, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Job Description Job Title: Delivery Lead - Commerce Location: London Career Level: Manager(ML7) About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities acrossall ofthese services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO. About the Role As the Delivery Lead for Commerce Projects, you will oversee the end-to-end delivery of Commerce technology initiatives. Your primary responsibility will be to manage project execution, coordinate cross-functional teams, and ensure that all projects are delivered on time, within budget, and to the satisfaction of our clients. This role bridges the gap between technical delivery and client engagement, ensuring that strategic objectives are met through effective execution. Key Responsibilities Project Management: Lead the strategy, planning, execution, and delivery of Commerce projects from inception to completion. Develop detailed project plans, allocate resources, and track progress of milestones and deliverables. Team Coordination & Leadership: Manage cross-functional teams, including technical, creative, and client stakeholders. Facilitate regular status meetings, risk assessments, and resolution sessions to ensure project alignment and address challenges promptly. Client Engagement: Serve as the primary point of contact for clients throughout the project lifecycle. Translate client requirements into actionable project tasks, ensuring alignment with overall business objectives. Quality Assurance & Continuous Improvement: Implement best practices and quality control measures to ensure successful project outcomes. Conduct post-project reviews to identify lessons learned and drive continuous improvement in project delivery processes. Budget & Risk Management: Monitor project budgets and timelines, proactively managing risks and mitigating issues that could impact delivery. Provide regular reporting and insights to senior leadership and clients. Qualification Skills and Experience Proven Track Record: Proven deep experience project management or delivery, focusing on commerce technology projects - SAP, Salesforce, Adobe, commercetools, etc. Technical Acumen: Strong understanding of Commerce platforms and digital transformation initiatives (experience in SAP Commerce cloud, Salesforce Marketing Cloud, Adobe commerce cloud or similar is a plus). Leadership & Communication: Demonstrated ability to lead diverse and offshore teams and manage stakeholder relationships effectively. Excellent communication and interpersonal skills, with the ability to articulate complex concepts to non-technical stakeholders. Methodologies & Tools: Proficiency in Agile, Scrum, or other project management methodologies. Experience using project management tools (e.g., JIRA, Asana etc). Bonus Points Certification in project management (PMP, PRINCE2, Agile certifications). Experience managing large-scale digital transformation programs. Prior exposure to consulting in a Commerce driven environment. Engineering Background Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Join Accenture to work at the heart of change. Visit us at .
Jul 02, 2025
Full time
Job Description Job Title: Delivery Lead - Commerce Location: London Career Level: Manager(ML7) About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities acrossall ofthese services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO. About the Role As the Delivery Lead for Commerce Projects, you will oversee the end-to-end delivery of Commerce technology initiatives. Your primary responsibility will be to manage project execution, coordinate cross-functional teams, and ensure that all projects are delivered on time, within budget, and to the satisfaction of our clients. This role bridges the gap between technical delivery and client engagement, ensuring that strategic objectives are met through effective execution. Key Responsibilities Project Management: Lead the strategy, planning, execution, and delivery of Commerce projects from inception to completion. Develop detailed project plans, allocate resources, and track progress of milestones and deliverables. Team Coordination & Leadership: Manage cross-functional teams, including technical, creative, and client stakeholders. Facilitate regular status meetings, risk assessments, and resolution sessions to ensure project alignment and address challenges promptly. Client Engagement: Serve as the primary point of contact for clients throughout the project lifecycle. Translate client requirements into actionable project tasks, ensuring alignment with overall business objectives. Quality Assurance & Continuous Improvement: Implement best practices and quality control measures to ensure successful project outcomes. Conduct post-project reviews to identify lessons learned and drive continuous improvement in project delivery processes. Budget & Risk Management: Monitor project budgets and timelines, proactively managing risks and mitigating issues that could impact delivery. Provide regular reporting and insights to senior leadership and clients. Qualification Skills and Experience Proven Track Record: Proven deep experience project management or delivery, focusing on commerce technology projects - SAP, Salesforce, Adobe, commercetools, etc. Technical Acumen: Strong understanding of Commerce platforms and digital transformation initiatives (experience in SAP Commerce cloud, Salesforce Marketing Cloud, Adobe commerce cloud or similar is a plus). Leadership & Communication: Demonstrated ability to lead diverse and offshore teams and manage stakeholder relationships effectively. Excellent communication and interpersonal skills, with the ability to articulate complex concepts to non-technical stakeholders. Methodologies & Tools: Proficiency in Agile, Scrum, or other project management methodologies. Experience using project management tools (e.g., JIRA, Asana etc). Bonus Points Certification in project management (PMP, PRINCE2, Agile certifications). Experience managing large-scale digital transformation programs. Prior exposure to consulting in a Commerce driven environment. Engineering Background Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Join Accenture to work at the heart of change. Visit us at .
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 02, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 02, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
