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Customer Experience Manager page is loaded Customer Experience Manager Solicitar remote type On-site locations London, GBR time type Full time posted on Publicado ayer job requisition id REQ434393 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Bewonder , a dynamic team part of JLL, is seeking an enthusiastic and driven Customer Experience Manager to support the delivery of customer experience products and services as part of various client customer experience strategies. Core Function The Customer Experience Manager is responsible for supporting in the delivery of customer experience products and services as part of various client customer experience strategies. The key goals are: Support in the growth of Bewonder customer experience division financial targets. Implementation of customer experience products and services with a view to improving occupier satisfaction. Maintain and evolve Bewonder's occupier satisfaction index. Maintain outstanding levels in Bewonder client satisfaction. This role would suit someone who has a background in or exposure to the management of commercial real estate. The successful candidate would ideally understand and appreciate the day-to-day operational challenges for managing agents, occupiers, property owners and community activation. They may have had relevant exposure to customer experience and wish to pursue a career within the discipline. It is essential that the individual understands CSAT (customer satisfaction) and NPS (Net Promoter Score) data collection, analysis, and related action planning. They should be proficient in report writing and feel confident with direct interaction and communication with clients. They will be mentored by the Senior CX Strategy Director and report to the Customer Experience Lead but will be expected to act on their own initiative. Success will be down to their passion for customer experience, 'can do' attitude, determination, energy, and drive. Principle Responsibilities The Customer Experience Manager will be responsible for, but not limited to, the following: Working with the Senior CX Strategy Director and CX Lead, co-ordinate and support the delivery of various projects as part of client customer experience strategies. Support in the delivery and evolution of Bewonder's CX methodology. Working on multiple quantitative and qualitative projects within the business and with clients, to provide insight. Build customer surveys and co-ordinate associated digital campaigns using CX platform Qualtrics. Present insight in a stimulating and engaging way which is suitable for the audiences it is aimed at and produce a clear set of identifiable actions. Engage with external research partners as appropriate and having ownership for these relationships. Build CX reporting and dashboards using CX platform Qualtrics and other business intelligence software. Support in delivering scoping/ discovery workshops in activities such as Customer Journey Mapping and Voice of the Customer programmes. Create Customer Journey Maps as required using mapping software Uxpressia or equivalent. Carry-out required fieldwork in the delivery of CX products such as Customer Journey Mapping, Voice of the Customer, CX Audits & Community Strategy. Active participation in the evolution of the CX methodology and suite of products and services that support it. Creation of client presentations and support with industry award and pitch documents. Support in ensuring new business pipeline is accurately reflected in agency management platform Synergist. Accurately recording their time/ outputs in agency resource management platform Synergist. Ensure clients are aware of the range of services and products offered by or through Bewonder and the wider JLL group. Represent Bewonder at networking/ industry/ occupier events. Attend conferences, workshops, training, and events to improve on existing knowledge and skills. Playing an active role in the delivery of Bewonder and JLL's Property and Asset Management (PAM) strategy. Support with the growth of Customer Experience financial targets. To act as a champion in Customer Experience. To promote one team behaviour. Undertake other related duties as directed by the Senior Customer Experience Strategy Director, Customer Experience Lead and Head of Bewonder . Required skills, qualities & personal attributes A passion for customer experience as a discipline is an essential requirement of the role. Experience of working within a property management environment, with an understanding of occupier relationship management and service partner performance is essential. Previous experience within a customer experience role is desirable. Effective communication and confident presentation skills. Comfortable and confident with direct interaction and communication with clients. Strong report writing skills essential. Can demonstrate structured thinking and logical reasoning and the ability to translate this through management information, dashboards, and analyses for consumption across the business including governance meetings and external regulatory bodies. Experience of using CRM would be helpful, understanding of CRM essential. Experience in customer journey mapping desirable, understanding of essential. Experience in voice of the customer programmes essential. Tech savvy essential. Strong Microsoft Excel and PowerPoint skills essential. Self-motivated. Delivers results under tight deadlines. Curious mind with the ability to solution orientate. Desire to deliver high standards and to promote this quality in others. Ability to utilise all available resources to deliver the service and resolve problems as a team. Be a contributor to team goals. Educated to degree level desirable. About Bewonder We are a creative consultancy that prides itself on our integrated approach to crafting genuinely inspiring experiences. We help organisations get inside the hearts and minds of people by focusing on brand, digital and human experiences that contribute to driving purposeful change. Known for our unique ideas, we collaborate with leading brands from The Crown Estate, Amazon and Aviva to Barclays, BP and Network Rail. Our promise to 'connect brands and spaces with hearts and minds' is centred around four core values: We work best when we work as one - W e work together as one team, committed to the success of our clients and of each other. Our supportive team mindset enables us to connect, collaborate and understand each other, always learning and succeeding together. We inspire to make an impact - W e always look beyond the present to deliver future value through transformative insights and provocative thinking. We champion an open-minded culture rooted in learning and inspiration to generate deeper thinking. We live and lead in our truest form - W e understand that it's not what we say but what we do that matters. We embrace authenticity to empower people to be genuine and build strong, trusting foundations. We are always faithful to our word, our purpose and our brand. We take pride in every detail - we know that our work is essential , and we take pride in doing it well. Our decisions and choices are part of a carefully considered approach, consciously ensuring we can be proud of what we do and achieve. These values are essential for our work and are personal values we seek in all team members . Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data . click apply for full job details

Building a sustainable tomorrow BAM Infrastructure is looking to recruit an experienced and motivated Project Commercial Manager to join our Transport sector. In this role, you will lead the commercial team on the CP7 Eastern Route Partnership Framework, overseeing a portfolio of projects with an annual value of approximately £30-40 million. You will be responsible for the overall commercial performance of the framework, as well as the management and development of a team of commercial staff ranging from Trainee to Senior Quantity Surveyor. This is a key leadership position requiring strong commercial acumen, team management skills, and experience delivering infrastructure or transport projects at scale. Your work environment Requirement to work in the Network Rail office in Stratford, London 2-3 days per week. BAM operates a flexible working policy People are at the heart of what we do at Bam. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We're on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. Your mission As a Project Commercial Manager, you will be responsible for the following: Maintaining high personal safety, environmental and social sustainability, and quality standards in accordance with BAM policy. Promoting and supporting the portfolio safety vision. Maintaining effective communications with the Rail Sector and Project Directors, Sector Commercial Manager, project management and other associated disciplines and enhance the profile of the BAM UK and Ireland Commercial enabling service. Providing commercial leadership input into building stronger relationships with client, stakeholder, partner and supply chain partner organisations. Providing an input into preconstruction activities as per the governance framework of BAM and our key client. Ensuring the production of monthly cost and value reports, quarterly forecasts and company tied costs. Obtain cash-flow information and ensure all reports are ready for senior review. Ensuring that change management is properly administered including BAM's Established Approach for programme management and verify implementation. Ensure that there are project commercial forums convened and attended by commercial and operational staff at frequent intervals. Carrying out sub-contract document vetting and input to sub-contract documentation. Ensuring audits, Business and Commercial Assurance reviews are carried out and feedback is provided to the business. Adopting and promoting BAM values and behaviours. Who are we looking for? Successful experience as a Project Commercial lead working with multiple projects Member of a Professional Institution or working towards application of the ICES, or similar Open collaborative approach and willing to help and assist those around you. Educated to Degree level in a relevant Commercial, Construction or Project Management qualification (preferred but not essential) What's in it for you? Competitive salary A wide range of family-friendly policies Company car/car allowance/travel allowance 8 % matched pension contributions Private healthcare Life assurance 26 days holiday 2 wellbeing days 1 volunteering day Personal and professional development BAM Infrastructure is also committed to equality of opportunity in all its employment practices, and to developing policies that support work-life balance. Who are we? The art of building is about building for communities; it's about building for life. Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar. Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day. Our recruitment process For more information about the vacancy and our projects, please contact Zainab Rubbani, Recruiter, BAM Infrastructure, Email: BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at anytime you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you.

How would you like to work on some of the most exciting and prestigious projects around the globe? Join our collaborative Project & Programme Services team, where everyone has a voice, and together, we deliver excellence for people and the environment. Flexible and remote working are central to our culture. So, talk to us about how we can support you. How about opting for reduced workweeks or purchasing extra leave during school holidays? What about workplace adjustments or a supported transition back after a career break? We value your transferable skills and potential and are ready to invest in your development and progression. As a Risk Manager, you'll be a part of some of the biggest infrastructure projects. From transforming the energy sector, or how the railway works on the East Coast Digital Programme, to increasing our international connectivity at Heathrow Airport, or delivering safe and reliable journeys for National Highways and local government bodies, a career with us is your opportunity to make a positive difference to our communities now and for future generations. Assistant Risk Manager: Responsibilities: Support the successful delivery of risk management services in a consistent, professional manner with the aim of exceeding client expectations. Implement effective risk management activities to actively reduce risk exposure and uncertainty on projects & programmes. Support development and implementation of risk management approaches/systems for clients, incorporating best practice and procedures. Facilitate workshops and engage with project teams to ensure the effective implementation of risk management. Support risk analyses using industry recognised software / databases. Support preparation of risk reports summarising outputs to suit needs of the project / programme. Requirements: A recognised diploma or degree with a qualification in risk management is desirable. Awareness of Risk Management processes aligned with ISO31000/ Institute of Risk Management / Association of Project Management methodologies and techniques. Aptitude for learning and motivated to take on new challenges. To do well in this role you'll need to be able to demonstrate the following: A confident and professional manner, coupled with excellent communication skills, with clients and colleagues alike, to ensure clarity in all situations and to effectively influence. An analytical thinker, you'll also be able to show initiative and examples of creativity. Self-motivated and able to work well on your own initiative. Highly organised and able to prioritise. Ability to collaborate and build relationships across the wider teams. Ability to work well under pressure and proven ability to deliver to deadlines. Risk Manager / Senior Risk Manager: Responsibilities: Ensure the successful delivery of risk management services in a consistent, professional manner with the aim of exceeding client expectations. Implement effective risk management activities to actively reduce risk exposure and uncertainty on projects & programmes. Support development and implementation of risk management approaches/systems for clients, incorporating best practice and procedures. Facilitate workshops and engage with project teams to ensure the effective implementation of risk management. Carry out risk analyses using industry recognised software / databases. Produce risk reports summarising outputs to suit needs of the project / programme. Support the development of new risk management processes, procedures, and tools as part of continuous improvement and innovation. Support our win work activities with the preparation of bids and proposals to secure new commissions. Support with business development, client engagement and other profile-raising activities to promote our risk management services. Requirements: A recognised diploma or degree or be qualified by experience with a qualification in risk management. Experience of working on major infrastructure projects in at least one of the following sectors: Transportation, Energy, or Infrastructure. Demonstrate competency with implementing Risk Management processes aligned with ISO31000/ Institute of Risk Management / Association of Project Management methodologies including but not limited to: Initiating, developing, and implementing risk management processes. Facilitating workshops as part of the overall delivery of the risk process. Conducting risk reviews applying qualitative scoring of risks. Undertaking Quantitative Risk Analysis techniques. Producing appropriate risk management reports to inform decision making. Awareness of industry risk management tools such as: ARM, Xactium, Primavera Risk Analysis, Risk Predict! An understanding of the Value Management process and how it is applied on projects. An understanding of how risk management integrates with other Project Management and Project Controls disciplines including cost estimating, project planning and contract administration. To do well in this role you'll need to be able to demonstrate the following: A confident and professional manner, coupled with excellent communication skills, with clients and colleagues alike, to ensure clarity in all situations and to effectively influence. An analytical thinker, you'll also be able to show initiative and examples of creativity. Self-motivated and able to work well on your own initiative. Highly organised and able to prioritise. Ability to collaborate and build relationships across the wider teams. Ability to work well under pressure and proven ability to deliver to deadlines. Associate Director: Responsibilities: Ensure the successful delivery of risk management services in a consistent, professional manner with the aim of exceeding client expectations. Lead and coordinate effective risk management activities to actively reduce risk exposure and uncertainty on projects & programmes. Provide expert advice to develop and implement risk management approaches/systems for clients, incorporating best practice and procedures. Facilitate workshops and engage with project teams to ensure the effective implementation of risk management. Carry out risk analyses using industry recognised software / databases. Produce risk reports summarising outputs to suit needs of the project / programme. Support the development of new risk management processes, procedures and tools as part of continuous improvement and innovation. Support our win work activities with the preparation of bids and proposals to secure new commissions. Support with business development, client engagement and other profile-raising activities to promote our risk management services. Support talent development through mentoring and training of peers and colleagues in risk management techniques with opportunity for line management responsibility. Support recruitment of new resources through participation in interviews. Requirements: A recognised diploma or degree or be qualified by experience with a qualification in risk management. Experience of working on major infrastructure projects in at least one of the following sub-sectors: rail, energy, highways, aviation, industry and utility sectors. Demonstrate significant experience in all aspects of Risk Management, following ISO31000/ Institute of Risk Management / Association of Project Management methodologies including but not limited to: Initiating, developing, and implementing risk management processes. Facilitating workshops as part of the overall delivery of the risk process. Conducting risk reviews applying qualitative scoring of risks. Undertaking Quantitative Risk Analysis techniques. Producing appropriate risk management reports to inform decision making. Awareness of industry risk management tools such as: ARM, Xactium, Primavera Risk Analysis, Risk Predict! A good understanding of the Value Management process and how it is applied on projects. A good understanding of how risk management integrates with other Project Management and Project Controls disciplines including cost estimating, project planning and contract administration. To do well in this role you'll need to be able to demonstrate the following: A confident and professional manner, coupled with excellent communication skills, with clients and colleagues alike, to ensure clarity in all situations and to effectively influence. An analytical thinker, you'll also be able to show initiative and examples of creativity. Self-motivated and able to work well on your own initiative. Highly organised and able to prioritise. Ability to collaborate and build relationships across the wider teams. Ability to work well under pressure and proven ability to deliver to deadlines. Why work for AtkinsRéalis? Looking for a place where you can engineer a better future? AtkinsRéalis is for you. Here, our digital-enabled approach transforms outcomes for people and the environment. You'll have a myriad of projects to choose from and endless possibilities for career growth. More responsibility . click apply for full job details

What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. WSP is an award-winning consultancy that employees the largest number of chartered town planners across the UK, operating within both the infrastructure and property markets. It has never been a more exciting time to join WSP's market-leading Infrastructure Planning Team. With notable contract and framework awards in 2024 from National Grid as part of the Great Grid Partnership, Nuclear Waste Services as well as awards from many other clients, we have a great foundation for growth in 2025. Our key clients include National Grid, East West Rail, EET Fuels, Eni UK, National Gas, SSE, Scottish Power Renewables, Southern Water, United Utilities, Yorkshire Water, and many more. Our success as a team is built on employing highly skilled consenting specialists that have experience in serving a diverse portfolio of clients in the energy, renewables, nuclear, net zero, water, rail and transportation and aviation sectors. To continue to sustainably grow as a business, we are looking to recruit an Associate Director in our London office. You will already be experienced at delivering multi-disciplinary projects under the Town and Country Planning Act and the Planning Act 2008 and can line manage and support those in our team to do this, to help meet the needs of our many clients and projects. We are also interested to hear from people that have experience in securing consents for major projects by means of Planning (Wales) Act 2015, Town and Country Planning (Scotland) Act, Transport and Works Act Order or the Electricity Act. To find out more about our Infrastructure Planning business click on the following link and discover what awaits you at WSP: Infrastructure planning and consulting WSP What we will be looking for you to demonstrate Providing line management, support, and guidance to junior consultants and overseeing their work Organising and managing work in a professional and responsible manner, collaborating closely across multi-disciplinary planning, land and environmental teams Providing technical advice to clients and managing their consenting requirements Preparing consent applications which may include applications under the Electricity Act, the Town and Country Planning Acts, Transport and Works Order, and the Planning Act 2008. Project management with effective budgetary control Desk studies, research, data management and report writing. Leading and preparing tender submissions and where required presenting to tenderers. Degree level qualification in town planning (or equivalent). Member of (or eligible for) the RTPI. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can. Apply today. We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site . Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. The project: Our Transportation team is growing in Northern Ireland and we have an exciting opportunity for a Associate Project Director to join our Rail team on a full-time permanent contract. As Associate Project Director you will represent Mace whilst interfacing with our key clients. You will ensure the successful delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives. You will be required to work in the office 3 days per week with ad-hoc travel to sites in and around Belfast. Our values shape the way we consult, and define the people we want to join us on our journey: Safety first - Going home safe and well: You will be a leading advocate of Mace's value of Safety First, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and project compliance standards. You will possess advanced technical expertise in local Health and Safety rules and regulations relevant to project portfolio. You will champion a diverse and inclusive working environment, and understand the importance of the wellbeing of the people you manage. Client focus - Deliver on our promise: You will ensure the successful delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives. You will be responsible for delivery from project inception/brief, through design development and planning, contractor procurement and construction phase in accordance with the overall delivery program and agreed project milestones. On behalf of external/third-party clients, you will oversee the project management of the project on an individual and team basis from inception to post-completion. You will ensure robust quality systems are in place, and suitably managed in line with service excellence. You will manage delivery from project inception/brief, through design development and planning, contractor procurement and construction phase in accordance with the overall delivery program and agreed project milestones. You will manage tasks and associated deliverables in support of the Associate Director and other senior leaders, alongside the wider project and client teams, to ensure the timely and accurate delivery of the project. You will manage project budgets and highlight any risks, challenges and mitigations. You will support the long term development of your function or Business Unit (BU), creating a sustainable business future. You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values. You will manage design and wider consultant teams in a collaborative manner to ensure effective completion of responsibilities. You will lead and manage the project team and relevant stakeholders to achieve strategic project key performance indicators (KPIs). Integrity - Always do the right thing: You will be responsible for project budgets and ensure operations are fiscally and ethically viable, and meet organisational and legislative compliance obligations. You will support the Operations Director and other senior stakeholders to directly influence long term development of strategy for a function or Business Unit (BU), creating a sustainable business future. You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values. Create opportunity - For our people to excel: You will lead your team effectively and develop others to reach their full potential. You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace Group, the Centres of Excellence, Mace Way Control Centre and Knowledge Hub. You will collaborate with multiple internal and external stakeholders, up to C-Suite, to implement and manage our programmes. You'll need to have: 10+ years' experience working on Civil Engineering and Rail infrastructure projects Project Management and Project Delivery experience Experience in contract administration NEC Accredited (preferred) Problem-solving ability and attention to detail. Good communication skills and willingness to work collaboratively in a team. Tertiary qualifications in related (project management and/or construction related discipline), non-related degree or equivalent professional experience / apprenticeship, combined with a demonstrable intermediate level of role knowledge. Appropriate Construction Skills Certification Scheme (CSCS) card (or local equivalent). You'll also have: Membership of RICS, CIOB, APM, ICE or equivalent demonstrable professional or personal development. Strong commercial and financial acumen. Leadership and management experience of large, diverse teams. Experience of managing relationships with key senior stakeholders. Knowledge of how carbon and sustainability considerations will shape the outlook of the projects you are working on. Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation. We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.

Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and together we face our clients' problems head-on. It's a diverse and inclusive work environment where world-class talent knows no distinctions. We know that different people have different priorities, which is why we're here to support you. Flexible and remote working is a central part of our culture. So, talk to us about what's ideal for you - from reduced weeks to buying more leave over school holidays. And if you're returning from a career break, ask us how we can help you transition back into work with us. AtkinsRealis has a vision to shape the future, to inspire where others will follow and to engineer the future of mobility today through Safety, Integrity, Collaboration and Innovation. AtkinsRealis is the first to achieve BIM level 2 accreditation. AtkinsRealis UK Transportation business brings together the capabilities of our Rail, Highway and Local Transport teams, into a single business of 3,000 talented engineering professionals transport planners and consultants. The unique breadth of services in Transportation, combined with our scale, makes Atkins the leading UK transportation infrastructure consultancy. We create a culture and environment to inspire our people, ensure collaboration with our clients and continue to shape the future of mobility. To lever our potential and meet our growth aspirations we need a high performing individual, one that thinks differently, acts smart and finds new ways to approach the market. As a member of the commercial practice you will be responsible for inspiring and motivating a well performing team ensuring individuals are developed, challenged whilst meeting business revenue and growth targets. We are seeking a Projects Control & Commercial Manager with extensive experience in the detailed planning of large complex transportation projects. The role within our Transportation Group, requires a strong technical background in the transportation industry Rail & Highways. The successful applicant will be the facilitator providing comprehensive Project Controls & Commercial support to the project teams and to the client. As the Project Controls & Commercial Manager, you will report into the Project Controls & Commercial Director. Your Purpose: Ensure best practice contract management and cost control is administered on projects that oneself and the wider team is working on. Accountable for delivering the project requirements around earned value, change management and forecasting, agreeing on the progress methodology and timely submission of project actuals with the contractor and spearheading the production of EV reports for monthly business reviews. Work closely with Seniors to sustain operating policies, procedures & processes, and ensure its proper application by the commercial team when conducting risk, planning and cost management activities. Manage the execution of the change management process on the project as mandated by governance. Chair and/or facilitate the necessary project level change forums, escalate change papers that require additional approvals and ensure all judgements are enacted within the change control system and toolsets. Support the Project Director/Project Manager by providing specialist advice and technical knowledge to resolve delays, issues, and other challenges throughout the project. Integration of schedule, cost, quality, and risk to drive expedient project delivery. Lead cost/project reporting, taking ownership for its quality, accuracy and robustness, and ensure the monthly project review pack is compiled and presented to the Project lead and other senior stakeholders. Provide interpretation of the data in the monthly reporting to support prompt decision making. Co-ordinate multiple contributors to conduct change impact assessments and support Programme Management team in driving agreement on 'best for Programme' decisions. You will set individuals' objectives, review performance, undertake appraisals, provide ongoing formal and informal feedback, and ensure all staff know what they must achieve and how they're performing against their objectives. Undertake self-assessment of procedural compliance, sharing lessons learned and best-practice within the Project Controls & Commercial community. Support the Project Controls & Commercial Director in preparation for and, or attendance at meetings to deliver market and strategy insights to client's senior commercial teams. What you can bring: Experience in a Commercial role within large, complex infrastructure or construction projects, preferably with a formal professional Project Management qualification. Proficient in EVM processes and their application on construction projects and possess a strong aptitude to lead on cost, risk, change management activities, and reporting. Knowledge of transport, major infrastructure or construction projects (under NEC Forms of Contract), specifically surrounding client and consultation. Ability to manage stakeholders and information flow in a matrix environment, possessing a strong aptitude toward working horizontally across business areas and vertically to senior levels of management, providing specialist advice as required. Experience leading and motivating a team within a large-scale project environment. Consistent attention to detail with the ability to solve complex problems and mitigate risks. Knowledge of public sector policies, processes and procedures and associated political impacts. Why work for AtkinsRéalis ? Our Transportation teams are reinventing transport for a challenging yet exciting future. We're creating new ideas and smart solutions for cities, people and the environment. You'll be working alongside some of the top people in our industry, solving challenges that bring together traditional engineering and new technologies. As part of our organisation, you'll be in a privileged position, delivering what's right for governments and communities. You'll be helping us to improve our leading environmental performance while enabling others to do the same. Security clearance : This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community- a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.

A long-established multidisciplinary disputes consultancy is looking to expand its operations in Leeds. They are seeking an Associate Director with either or both Quantum and Delay experience within the construction and engineering sector. The construction consultancy and dispute related service they provide include commercial management, planning, dispute resolution and expert witness services. Typical projects they provide services on include civil engineering, road, rail, building and PFI projects. As part of your role as Associate Director, Quantum/Delay you will be expected to work with a variety of clients from government organisations to contractors and subcontractors, across a range of sectors within the construction industry. A long-established multidisciplinary disputes consultancy is looking to expand its operations in Leeds. They are seeking an Associate Director with either or both Quantum and Delay experience within the construction and engineering sector. The construction consultancy and dispute related service they provide include commercial management, planning, dispute resolution and expert witness services. Typical projects they provide services on include civil engineering, road, rail, building and PFI projects. As part of your role as Associate Director, Quantum/Delay you will be expected to work with a variety of clients from government organisations to contractors and subcontractors, across a range of sectors within the construction industry. Responsibilities and Duties As an Associate Director within a leading multidisciplinary disputes consultancy, typical job duties will include: Developing and expanding business opportunities through utilisation of your own network of contacts and building new networks as part of your business development responsibilities Undertaking the forensic analysis of tender, contract and claims documentation Carry out independent preparation of claims for loss and expense Perform independent preparation of adjudication documentation Take responsibility for drafting written reports, setting out process, conclusions and recommendations Administer Standard Forms of Contract (JCT/NEC/FIDIC) Provide strategic advice at all stages of the construction life cycle Most Associate Director duties and responsibilities will be able to be carried out from the Leeds office however, some meetings may have to be undertaken at different locations across the UK. Desired Skills and Experience It is expected that suitable candidates for the role of Associate Director would have relevant skills and experience to be able to undertake the role. Key criteria are likely to include Approximately 10 years of post degree experience including extensive experience within construction disputes Able to demonstrate an in depth knowledge of dispute resolution procedures and principles of contract law Extensive experience of major construction and engineering projects Proficiency in preparing, assessing and interrogating construction costs Experience of preparing Adjudication documentation Experience in preparing (or assisting with) Expert Witness Reports Exceptional communication skills in English both written and spoken Ability to operate and administer Standard Forms of Contract (JCT/NEC/FIDIC) Qualifications/Educational Requirements Suitable Associate Director candidates will ideally be: MRICS qualified or equivalent Have achieved or be working towards a Construction Law MSc or Post Graduate Diploma (or equivalent) Employing Company Overview and Profile This potential future employer is a specialist claims and disputes consultancy with a prestigious client base of tier one main contractors, regional contractors, specialist sub-contractors and client organisations. They provide commercial and dispute resolution support to their clients in the UK from several offices. They are dedicated to fostering a sense of diversity and inclusivity within their workforce. A full client employer profile will be provided to applicants shortlisted for interview. Additional Benefits Package and Incentives The position of Associate Director comes with an impressive salary and a range of benefits including: Steve Thomas is our specialist consultant managing this position (Office hours 9.30 to 5.30pm Monday to Friday) London, Home Counties, Midlands, East Midlands & Northern UK Associate Director Delay Analysis Hong Kong Island, Hong Kong - to HK$1.2M plus benefits Associate Director Quantum Dubai, United Arab Emirates - to £100,000 and get a £500-£1000 cash reward forsuccessfulmatches.

An excellent opportunity for an Associate Director in Procurement to join a global, multidisciplinary consultancy in London . The successful Associate Director will collaborate with a highly skilled team, delivering best-in-class procurement and contract advisory services. This includes full end-to-end procurement solutions for key clients with a focus in central and local government, defence, infrastructure, rail, power, utilities and renewables and sustainability. This role sits within the firm's expanding Contract Services division, offering the chance to deliver strategic procurement and contract services for major clients across various sectors. Hybrid working is available, subject to client requirements. The successful Associate Director will have the opportunity to work alongside a highly skilled team delivering best-in-class strategic procurement and contract advice, including end-to-end procurement services. The wider team includes specialists in procurement and contract strategy, claims management and dispute resolution services. Further opportunities are available to travel both nationally and internationally to service and manage key commissions for the employer's blue chip client portfolio. A competitive salary package is on offer, commensurate with experience. Responsibilities and Duties Some of the key responsibilities and duties of this Associate Director in Procurement will include: Leading and working collaboratively with a team to deliver comprehensive end-to-end procurement services for major projects and programs. Contributing to the growthof the London team's procurement services. Driving the achievement of team and broader business objectives. Assisting with bid preparation and proposal development, strengthening the Contract Services team's work-winning capabilities. Developing and implementing procurement and commercial strategies, from initial planning through to contract award. Preparing tender and contract documentation and overseeing the tender process through to successful contract award. Desired Skills and Experience Proven ability to develop and implement procurement strategies within a project or programme framework. Exceptional communication and stakeholder engagement skills, fostering collaboration and alignment. Strong understanding of commercial principles and financial modelling to support procurement decisions. Expertise in delivering procurement strategies and developing comprehensive documentation within capital projects or programme environments. Experience in leading and supporting strategic procurement projects, ensuring efficiency and best practices. Extensive background in tender preparation, including designing procurement processes and drafting key documentation tailored to relevant sectors. Skilled in supplier engagement, managing market interactions from initial engagement through to contract award. Cross-sector experience with Public/Utilities Contract Regulations or equivalent procurement frameworks. Proficiency in using standard form contracts, particularly NEC and JCT, including contract drafting, negotiation, and award. Experience supporting and managing a team of procurement consultants Qualifications/Educational Requirements A BSc related to Quantity Surveying, civil engineering, law or procurement or other construction related field or equivalent Ideally CIPS qualified Employing Company Overview and Profile This is a dynamic, innovative international consultancy with a reputation for delivering high-quality strategic services. The firm fosters a collaborative and inclusive working environment, promoting work-life balance, career development, and professional growth. Employees benefit from: Regular performance and salary reviews. Support for career development and professional qualifications. A flexible, hybrid working model, where applicable. A diverse and inclusive workplace culture. Opportunities are available UK-wide, so candidates in other locations with relevant expertise are encouraged to apply. Full details of this leading global consultancy will be shared with shortlisted candidates. Additional Benefits Package and Incentives Generous salary negotiable based on experience 35 days holiday inclusive of 8 public holidays Nilam Modhwadia is our specialist consultant managing this position (Office hours 8.30 am - 5.30 pm Monday to Friday) Associate Director - Procurement Birmingham, West Midlands - Dependent on experience Associate Director - Procurement Leeds, West Yorkshire - Dependent on experience and get a £500-£1000 cash reward forsuccessfulmatches.

About The Role Associate Director - Quantity Surveyor London(Mixture of local office, home and client sites) Permanent Full time - with flexible working and core hours About this opportunity Gleeds is a leading global property and construction consultancy. Independent since 1875, we are proud to deliver award-winning projects around the world. We are a proud to say that we have been certified as a "Great Place to Work" which further acknowledges that we put our people at the heart of everything we do. Gleeds Infrastructure specialise in delivering projects worldwide with extensive experience in Renewables, Technology, Transport and Utilities. Our goal is to deliver Infrastructure thatleaves a positive, lasting legacy when well-integrated into the physical, human, and economic environment. Whether it's a rail link, wind farm, or flood defence barrier, the goal is to create tangible benefits for individuals, communities, and economies. Are you a forward-thinking leader with a proven track record in account management, business development, and project delivery? Do you thrive on shaping strategies, mentoring teams, and driving commercial success? At Gleeds Infrastructure, we're searching for an experienced Associate Director to lead key client accounts, spearhead business growth, and ensure the successful delivery of complex infrastructure projects. This role is more than just project oversight-it's about influencing the future of infrastructure, building lasting client relationships, and driving operational excellence. What You'll Do: Account Management - Build and maintain strong client relationships, ensuring high-quality service delivery. Business Development - Identify new opportunities, support bids, and expand Gleeds' presence in the infrastructure sector. Line Management - Mentor and develop a talented team, fostering collaboration and performance excellence. Project & Commercial Oversight - Lead infrastructure projects, managing costs, contracts, and ensuring successful outcomes. Strategic Leadership - Contribute to internal business functions, shaping best practices and driving innovation. About You What We're Looking For: You will be HNC, HND or Degree qualified in a Quantity Surveying / Cost Management, Construction Law, or similar / relevant discipline. Professional qualifications and/or membership of the RICS, CIOB, CICES, CIPS or another relevant Chartered Institute are essential Proven experience in infrastructure, with strong leadership and account management skills. Knowledge of contract management (NEC, JCT) and commercial principles. Ability to develop business and manage client portfolios. Experience in mentoring teams and driving operational success. Strong understanding of UK infrastructure, energy, or transport sectors. What we can offer you Clear opportunities to develop and grow your career through training and further qualifications. Fantastic networking opportunities to grow your personal brand and expand your understanding of the industry. Generous holiday allowance plus the option to purchase additional days through the holiday purchase scheme. Highly competitive salary and the opportunity to increase this through continuous reviews. Employee Assistance Programme to ensure your health and personal well-being comes first. Our global travel scholarship programme gives you the unique opportunity to gain global experience. Flexible working arrangements to ensure you have a healthy work-life balance. Volunteering opportunities to engage with your local community or charitable organisations. Unparalleled support from central teams and a company that is recognised as a gold standard investor in people. About Us About us A world of opportunity Gleeds is a place to be part of something bigger. We take pride in our diverse and supportive culture that empowers you to make a difference while creating connections with brilliant people - colleagues and clients alike. Enjoy doing work that shapes our collective future, while steering your own journey in a trusting environment. Benefit from our rich heritage and global opportunities as you construct a career with purpose. With over 75 offices across the globe, you'll become part of a truly global team that isn't restricted by borders. We welcome new perspectives and ideas but above all, we believe that quality relationships sit at the heart of good business. We strive to be the people that seek to understand and bring people together. Wherever we are in the world, we're committed to the success of our people, clients and communities - giving everyone a safer and more sustainable place to live, work and thrive. Our values underpin what we stand for and how we work: Professionalism with personality Excellence with humility Innovation with agility We're an equal opportunities employer and welcome applications regardless of age, disability, marital status, race, religion or belief, sexual orientation, transgender status or gender. We recognise the importance of work/life balance and agree flexible working arrangements to suit each individual. Gleeds is a Great Place to Work certified employer.

The vacant role of Associate Director provides an opportunity for a motivated professional to further their career by becoming an integral part of a leading disputes company based from their Leeds office. The position offers the opportunity for somebody known within construction and disputes in the Leeds area to grow a highly successful Delay business unit. A long-established multidisciplinary disputes consultancy is looking to expand its operations in Leeds. They are seeking an Associate Director with Delay experience within the construction and engineering sector. The construction consultancy and dispute related service they provide include commercial management, planning, dispute resolution and expert witness services. Typical projects they provide services on include civil engineering, road, rail, building and PFI projects. As part of your role as Associate Director Delay you will be expected to work with a variety of clients from government organisations to contractors and subcontractors, across a range of sectors within the construction industry. Responsibilities and Duties As an Associate Director within a leading multidisciplinary disputes consultancy, typical job duties will include: Developing and expanding business opportunities through utilisation of your own network of contacts and building new networks as part of your business development responsibilities Undertaking the forensic analysis of tender, contract and claims documentation Carry out independent preparation of claims for loss and expense Perform independent preparation of adjudication documentation Take responsibility for drafting written reports, setting out process, conclusions and recommendations Administer Standard Forms of Contract (JCT/NEC/FIDIC) Provide strategic advice at all stages of the construction life cycle Most Associate Director duties and responsibilities will be able to be carried out from the Leeds office however, some meetings may have to be undertaken at different locations across the UK. Desired Skills and Experience It is expected that suitable candidates for the role of Associate Director would have relevant skills and experience to be able to undertake the role. Key criteria are likely to include Approximately 10 years experience including extensive experience within construction disputes Able to demonstrate an in-depth knowledge of dispute resolution procedures and principles of contract law Extensive experience of major construction and engineering projects Proficiency in preparing, assessing and interrogating construction costs Experience of preparing Adjudication documentation Experience in preparing (or assisting with) Expert Witness Reports Exceptional communication skills in English both written and spoken Ability to operate and administer Standard Forms of Contract (JCT/NEC/FIDIC) Qualifications/Educational Requirements Suitable Associate Director candidates will ideally be: Have achieved or be working towards a Construction Law MSc or Post Graduate Diploma (or equivalent) Employing Company Overview and Profile This potential future employer is a specialist claims and disputes consultancy with a prestigious client base of tier one main contractors, regional contractors, specialist sub-contractors and client organisations. They provide commercial and dispute resolution support to their clients in the UK from several offices. They are dedicated to fostering a sense of diversity and inclusivity within their workforce. A full client employer profile will be provided to applicants shortlisted for interview. Additional Benefits Package and Incentives The position of Associate Director comes with an impressive salary and a range of benefits including: Nilam Modhwadia is our specialist consultant managing this position (Office hours 8.30 am - 5.30 pm Monday to Friday) Associate Director - Planning Birmingham, West Midlands - Up to £110k DOE Associate Director - Planning Sheffield, South Yorkshire - Up to £110k DOE and get a £500-£1000 cash reward forsuccessfulmatches.

About The Role Project Director - Quantity Surveyor Nottingham(Mixture of local office, home and client sites) Permanent Full time - with flexible working and core hours About this opportunity Gleeds is a leading global property and construction consultancy. Independent since 1875, we are proud to deliver award-winning projects around the world. We are a proud to say that we have been certified as a "Great Place to Work" which further acknowledges that we put our people at the heart of everything we do. Gleeds Infrastructure specialise in delivering projects worldwide with extensive experience in Renewables, Technology, Transport and Utilities. Our goal is to deliver Infrastructure thatleaves a positive, lasting legacy when well-integrated into the physical, human, and economic environment. Whether it's a rail link, wind farm, or flood defence barrier, the goal is to create tangible benefits for individuals, communities, and economies. At Gleeds Infrastructure, we are seeking a Project Director to take ownership of our most strategic and high-value projects. In this role, you will lead senior teams, including Associate Directors and project specialists, ensuring seamless delivery and commercial success. You'll act as a sector, service, or commission lead, setting industry standards and fostering innovation across the business. This is an opportunity to make a meaningful impact-developing business strategies, strengthening client relationships, and positioning Gleeds as a leader in infrastructure consulting. If you're ready to drive major programmes, mentor top talent, and shape the future of the sector, this role offers the chance to influence both project outcomes and the wider business. What You'll Do: Strategic Project Leadership - Oversee the delivery of complex infrastructure schemes, ensuring commercial success. Team & Talent Management - Lead large teams, providing direction to Associate Directors and senior professionals. Sector & Service Expertise - Act as a sector lead, service lead, or commission lead, driving innovation and best practice. Client & Business Development - Strengthen key client relationships and expand Gleeds' presence in the infrastructure sector. Operational & Financial Oversight - Shape commercial strategies, ensuring efficiency and high-quality delivery About You What We're Looking For: You will be HNC, HND or Degree qualified in a Quantity Surveying / Cost Management, Construction Law, or similar / relevant discipline. Professional qualifications and/or membership of the RICS, CIOB, CICES, CIPS or another relevant Chartered Institute are essential Proven experience in infrastructure, with strong leadership and account management skills. Knowledge of contract management (NEC, JCT) and commercial principles. Ability to develop business and manage client portfolios. Experience in mentoring teams and driving operational success. Strong understanding of UK infrastructure, energy, or transport sectors. What we can offer you Clear opportunities to develop and grow your career through training and further qualifications. Fantastic networking opportunities to grow your personal brand and expand your understanding of the industry. Generous holiday allowance plus the option to purchase additional days through the holiday purchase scheme. Highly competitive salary and the opportunity to increase this through continuous reviews. Employee Assistance Programme to ensure your health and personal well-being comes first. Our global travel scholarship programme gives you the unique opportunity to gain global experience. Flexible working arrangements to ensure you have a healthy work-life balance. Volunteering opportunities to engage with your local community or charitable organisations. Unparalleled support from central teams and a company that is recognised as a gold standard investor in people. About Us About us A world of opportunity Gleeds is a place to be part of something bigger. We take pride in our diverse and supportive culture that empowers you to make a difference while creating connections with brilliant people - colleagues and clients alike. Enjoy doing work that shapes our collective future, while steering your own journey in a trusting environment. Benefit from our rich heritage and global opportunities as you construct a career with purpose. With over 75 offices across the globe, you'll become part of a truly global team that isn't restricted by borders. We welcome new perspectives and ideas but above all, we believe that quality relationships sit at the heart of good business. We strive to be the people that seek to understand and bring people together. Wherever we are in the world, we're committed to the success of our people, clients and communities - giving everyone a safer and more sustainable place to live, work and thrive. Our values underpin what we stand for and how we work: Professionalism with personality Excellence with humility Innovation with agility We're an equal opportunities employer and welcome applications regardless of age, disability, marital status, race, religion or belief, sexual orientation, transgender status or gender. We recognise the importance of work/life balance and agree flexible working arrangements to suit each individual. Gleeds is a Great Place to Work certified employer.

Job Description Become a vital member of our Project & Programme Services team, proudly taking on some of the world's most exciting and prestigious projects. Join us, and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents. It's about recognizing everyone's contributions equally while delivering excellence together. Flexible and remote working are central to our culture, so talk to us about what's important to you, from reduced weeks to buying more leave, and how we can make reasonable adjustments for you or support your ambitions outside of work. As an Associate Director, you'll play a pivotal role in the region. Bring your collaborative, motivated, detail-oriented approach to our wide variety of complex projects across the region. Your technical competence, lateral thinking, first-class communication skills, and robust commercial awareness will be crucial in delivering better for our clients and communities, and will enable you to thrive in our vibrant, supportive team. Your purpose: Lead the successful delivery of complex infrastructure projects across the full lifecycle, applying best practice methodologies in sectors such as defence, energy, rail, highways and utilities. Build and maintain strong, collaborative relationships with clients and stakeholders, consistently reflecting AtkinsRéalis' values and professional standards. Act as the primary client interface, serving as account lead and trusted advisor, ensuring high levels of satisfaction and repeat business across multiple sectors. Take full commercial responsibility for projects under your control, including financial performance, governance, and resource planning. Ensure compliance with AtkinsRéalis' delivery standards, policies, and digital toolkits, adapting approaches to suit sector-specific regulatory and operational frameworks. Provide line management and exceptional leadership to team members, supporting workload planning, technical development, and career progression. Mentor and coach junior colleagues, fostering a culture of continuous improvement and knowledge sharing. Collaborate with regional and national sector leads to identify and secure new business opportunities aligned with our strategic growth objectives in key markets. Lead the preparation of high-quality fee proposals and bid submissions, demonstrating commercial acumen and client insight. Deliver large-scale, high-value projects with minimal oversight, ensuring outcomes are achieved on time, within budget, and to the required quality. Maintain up-to-date knowledge of relevant legal, technical, and regulatory frameworks across the UK infrastructure landscape, including MOD, DfT, and Ofgem/Ofwat standards where applicable. Champion quality assurance and environmental management in line with corporate policies and sector-specific compliance requirements. Take personal responsibility for health, safety, and wellbeing in the workplace, and promote a positive safety culture across your teams. Leading and championing safety in all work environments. Demonstrate inclusive leadership and uphold the organisation's values in all interactions. What you can bring: Degree-qualified (or equivalent) in a construction, engineering, or infrastructure-related discipline. Chartered status with a recognised professional body (e.g. RICS, APM, ICE). Proven leadership in delivering complex, multi-disciplinary infrastructure projects in a client-facing role across one or more of the following sectors: defence, energy, rail, highways or utilities. Strong track record of building and maintaining client relationships, with demonstrable success in account growth and repeat business. Experience leading teams and managing resources across multiple projects, with a focus on performance, quality, and outcomes. Deep understanding of UK standard forms of contract (NEC, JCT) and procurement strategies, with the ability to advise clients on risk and delivery models. Extensive experience as the named NEC Project Manager with overall responsibility for contract administration. NEC accreditation preferrable. Commercially astute, with experience managing project finances, reporting, and governance. Skilled in contract review and negotiation, with a sound understanding of legal obligations and remedies. Thorough knowledge of UK health, safety, and environmental legislation relevant to the infrastructure sectors. A proactive, collaborative, and solutions-focused mindset, with the ability to work independently and as part of a wider leadership team. Commitment to continuous professional development and mentoring others. Full UK driving licence. Why work for AtkinsRéalis? Looking for a place where you can engineer a better future? AtkinsRéalis is for you. Here, our digital-enabled approach transforms outcomes for people and the environment. You'll have a myriad of projects to choose from and endless possibilities for career growth. More responsibility, acclaimed training programmes and flexible working are part of our inclusive culture of prioritising diversity, health, and happiness. Join our Project & Programme Services team and expand your career on some of the industry's most exciting and newsworthy construction projects - from Sizewell C to the world's tallest hotel, London's Heathrow Airport to Europe's first eco-friendly mosque. You'll enjoy invaluable exposure to international expertise as well as innovation in local niche areas. Communities are at the heart of our work and our people are proud to be working towards a Net Zero Carbon future and regenerating cities across the UK. Security clearance: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

Procurement Director Application Deadline: 25 July 2025 Department: Commercial Employment Type: Permanent Location: Milton Keynes Description A little bit about us: East West Rail is an infrastructure programme linking communities between Oxford and Cambridge. The area is currently let down by a lack of transport choices, and we have a once in a generation opportunity to fix that -improving prosperity for people and places along the way. East West Railway Company (that's us) was created by the Department for Transport (DfT) to oversee the delivery of East West Rail from construction through to wheels in motion, making sure the railway comes together in the right way. At East West Railway Company, we're committed to building an inclusive railway for all. We believe that to do that, we must nurture a diverse team that represents the UK communities that we impact. Our approach is simple - to create an environment where everyone is welcome and able to be themselves. We celebrate diversity and are proud to be an equal opportunity employer. We encourage applications of all backgrounds and experiences. Role Summary: This role will be accountable for leading and developing a team of specialists delivering procurement activities split across works, services and supplies categories. This includes overseeing service and supply contracts (corporate, digital and professional services). Function: The Commercial function provides commercial and procurement capability across the programme lifecycle, including strategy (setting the commercial strategy and advising risk allocation underpinning the delivery strategy), delivering procurement activities for the goods and services required to deliver the asset and run EWR Co, and delivering contract management services for the complex network of suppliers supporting EWR Co. Across all three of these domains the commercial function will run governance and reporting to measure compliance and provide commercial assurance. Key Responsibilities Responsibilities and accountabilities: The Procurement Director is accountable for overseeing the entire procurement process and ensuring that it is transparent, competitive, and compliant with regulatory standards. This role aligns procurement activities with wider government and DfT policies. The Director is responsible for the development and implementation of Procurement processes, tools and templates, ensuring continuous improvement. Oversees the development of pre-qualification and tendering processes proportional for the projects and inline with the Commercial Strategy. Championing and embedding key Government policies (e.g. Small and Medium Enterprises, Social Value, Construction Playbook.) Manages cross-disciplinary teams and relationships at a senior level to deliver outcomes and applies good reporting and transparency mechanisms. Provides sound commercial advice to stakeholders and providing recommendations based on experience of projects of a similar scale and complexity. Applies judgement and manages risks to drive value for money and ensure robust outcomes during procurement and evaluation. Leads complex and high value negotiations, finalising major deals Additionally, they provide seamless support to the Contract Management Team, ensuring an appropriate handover and continuity between procurement and contract execution. This position is crucial for driving efficient procurement processes that align with organisational goals and governmental directives. Leading transition and adoption of, where appropriate, the new procurement regulations. Responsible for managing and supporting direct reports including: Coaching and developing team members to drive individual growth and operational excellence. Leading continuous improvement, through regular performance management and ensuring compliance with organisational policies and updating relevant systems. Take responsibility of your own and others' health and safety by adopting and working to the EWR Co Health and Safety principles. Demonstrates a cost-conscious mindset, keeping tax payers' money at the forefront of decisions. Commitment to innovation by proactively seeking creative solutions to challenges and opportunities. Act as a role model for EWR Co's vision and behaviours, working in ways that are aligned with EWR Co's Ways of Working, as well as encouraging and supporting others to do so too Skills Knowledge and Expertise Experience and skills: Part of commercial directorate senior leadership team Extensive experience in senior procurement roles, with a proven track record of managing large-scale procurement functions within the public sector. Strong knowledge of Public Procurement Regulations, Utilities Contracts Obligations, and associated compliance requirements. Demonstrated leadership skills, with experience in managing and developing high-performing procurement teams. Excellent strategic thinking and project management skills, with the ability to drive continuous improvement and efficiency. Strong communication, negotiation, and stakeholder management skills, with the ability to influence at all levels of the organisation. Proficiency in procurement and supply chain management software and tools. Experience of collaborative contracting and/or alliancing type arrangements desirable, driving value through contracting arrangements. This job description provides an outline of the key responsibilities of the role; however, this is not exhaustive, and duties may reasonably change as the business evolves. Benefits Competitive base salary Up to 12% employer's pension contribution 36 days holiday a year (including bank holidays) + up to 2 days to buy Life assurance Employee Assistance Programme Perks platform with hundreds of discounts and freebies On-the-spot and annual awards Advanced learning and development programmes Great work-life balance and flexible working opportunities Enhanced family-friendly policies Exceptional IT tools EWR Co strives to embrace a flexible working environment, where a degree of flexibility is maintained to accommodate both the needs and preferences of employees and what is required to achieve business objectives. EWR Co will always work with any individual to assess and accommodate an individual's work life balance and style Diversity and Inclusion: To discover the best solutions, it's important we embrace diversity of thought. That's why we aim to ensure our colleagues feel included, engaged and valued. Inclusiveness is not a buzzword, but a way of being. Our approach to diversity is simple - a workplace where everyone is welcome and everyone is encouraged to be themselves. It helps fuel our innovation and connects us with the customers and communities we serve. If you want to connect lives and unlock the future, then we'd love to hear from you.

Excellent opportunity for a construction Delay Managing Consultant/Associate Director to join a highly regarded construction delay and expert witness team and work on a variety of domestic and international construction disputes. Excellent opportunity for a construction Delay Managing Consultant/Associate Director to join a highly regarded construction delay and expert witness team and work on a variety of domestic and international construction disputes. You will work closely alongside a Who's Who Legal (WWL) recommended delay expert. You will work closely with the expert witness and provide forensic analysis on numerous reports, all the time receiving training and support to develop your skills and capabilities, whilst also working independently and managing your own work. The client's office is in central London and the employer is happy to discuss flexible working arrangements, which will include regular days in the office as well as some home working where appropriate. Responsibilities and Duties Acting as the lead assistant to the expert witness in arbitrations and adjudications. Independently writing expert reports. Acting on behalf of employer and contractor bodies in both international and UK domestic markets. Understand major retrospective and prospective methods of delay analysis and apply them in a robust and effective manner to establish and analyse the nature, cause and extent of critical and non-critical path delays to projects. Desired Skills and Experience Approximately 5 years of experience in this niche industry with a dispute specialist doing delay work, as well as a foundation in planning, engineering or project management. Experience in adjudications, arbitrations and mediations. Experience in using programming software including Primavera and Asta Powerproject. An appreciation of the common methods of delay analysis, as set out in the Society of Construction Law Delay and Disruption Protocol. Ability to forensically investigate and analyse baseline and progress-updated programmes using the industry standard programming software packages, including making appropriate logic changes to the programmes, as necessary, to analyse the nature and extent of both critical and non-critical delay. Ability to conduct methodical, thorough and detailed investigations and analysis (using a range of contemporaneous documents) to establish facts relevant to the nature, extent and causes of delay to all stages of the construction process on a wide range of construction and engineering project types, including (but not limited to) residential & commercial buildings, stadiums, conference centres, power plants, oil & gas related projects, roads & bridges, schools, hospitals, hotels, railways, airports, pharmaceutical & research buildings and marine related projects. High quality of presentational skills, both written and oral. It is essential that all work generated is presented in a clear and structured manner (in the form of chronologies of events, internal file notes and spreadsheets), supported by clear cross-referencing to the relevant documents analysed. This is not only to ensure clear communication during the delay analysis process, but also to produce documents that can be used as appendices to the expert report that will stand up to scrutiny by the opposing party and Tribunal / Court. An appreciation for the time and cost constraints under which expert witness work is carried out. This requires the candidate to manage work delegated to him/her to ensure the timely completion of tasks (to the quality expected) having regard to the overall timescale for the delay analysis dictated by instructing solicitors / clients. The ability to engage with confidence with solicitors and clients. Top candidates will also be able to bring in their own work, and develop business. Qualifications/Educational Requirements A Degree in a relevant construction subject Ideally a Masters degree in Construction Law Employing Company Overview and Profile The hiring company is a small but highly reputable disputes consultancy with WWL recommended Delay and Quantum experts in the business, which proudly offers a different working environment to the larger consultancy firms in the market. They are looking to hire an individual who sees the benefits of working for a smaller business and can embrace it. The candidate may have several options for where to work in central London as well as the possibility of some home working since this employer is flexible with the candidate's work schedules and has a collaborative working environment. Additional Benefits Package and Incentives + Basic salary in the region of £90k-£120k (DOE) + Contribution to the candidate's personal pension plan + Private health insurance cover + Mobile phone + Relevant professional fees paid + Annual discretionary bonus Nilam Modhwadia is our specialist consultant managing this position (Office hours 8.30 am - 5.30 pm Monday to Friday) Senior Claims Consultant Brisbane, Queensland - Circa AUS$150k-200k Dispute Resolution Consultant Central London - to GBP£75,000 plus Bonus Negotiable DOE Recommend this job to a friend and get a £500-£1000 cash reward forsuccessfulmatches.