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lettings manager
Niyaa People Ltd
Housing Services Manager
Niyaa People Ltd
We're looking for a proactive and people focused Housing Services Manager to lead a small team of Housing Officers and ASB Officers This is a vital leadership opportunity where you'll oversee housing operations across a patch based model with a strong focus on tenancy sustainment, neighbourhood management and team development Day to Day Responsibilities Managing and mentoring Housing Officers and ASB Officers to ensure consistent service delivery Taking ownership of the tenancy journey from allocations and audits to enforcement and sustainment planning Supporting the development of safe vibrant communities through walkabouts forums and resident led projects Ensuring full compliance with safeguarding frameworks housing legislation and service standards Tracking performance data and using insights to improve processes and outcomes Collaborating across departments such as Property Legal Lettings and Income to deliver joined up services Acting as a key representative for the organisation with partners local authorities and stakeholders What We're Looking For Experience in social housing or neighbourhood services at a senior or team leader level Proven track record in leading remote or patch based housing teams Good working knowledge of tenancy law welfare policy anti social behaviour and safeguarding practices Confident decision maker who can manage complex issues across multiple service areas Commitment to tenant engagement trauma informed leadership and inclusive service delivery Why Apply Salary up to 50,500 inclusive of car allowance Join an organisation where your work as a Housing Services Manager has direct community impact Shape how services are delivered across estates and neighbourhoods Access a wide range of benefits including enhanced leave wellbeing schemes and staff discounts Be part of a forward thinking team focused on quality care and continuous improvement This is an excellent opportunity for someone already working as a Housing Services Manager or ready to step up into one to take on a rewarding hands on leadership role To find out more apply today or contact Tiyana on (phone number removed) or (url removed)
Jul 19, 2025
Full time
We're looking for a proactive and people focused Housing Services Manager to lead a small team of Housing Officers and ASB Officers This is a vital leadership opportunity where you'll oversee housing operations across a patch based model with a strong focus on tenancy sustainment, neighbourhood management and team development Day to Day Responsibilities Managing and mentoring Housing Officers and ASB Officers to ensure consistent service delivery Taking ownership of the tenancy journey from allocations and audits to enforcement and sustainment planning Supporting the development of safe vibrant communities through walkabouts forums and resident led projects Ensuring full compliance with safeguarding frameworks housing legislation and service standards Tracking performance data and using insights to improve processes and outcomes Collaborating across departments such as Property Legal Lettings and Income to deliver joined up services Acting as a key representative for the organisation with partners local authorities and stakeholders What We're Looking For Experience in social housing or neighbourhood services at a senior or team leader level Proven track record in leading remote or patch based housing teams Good working knowledge of tenancy law welfare policy anti social behaviour and safeguarding practices Confident decision maker who can manage complex issues across multiple service areas Commitment to tenant engagement trauma informed leadership and inclusive service delivery Why Apply Salary up to 50,500 inclusive of car allowance Join an organisation where your work as a Housing Services Manager has direct community impact Shape how services are delivered across estates and neighbourhoods Access a wide range of benefits including enhanced leave wellbeing schemes and staff discounts Be part of a forward thinking team focused on quality care and continuous improvement This is an excellent opportunity for someone already working as a Housing Services Manager or ready to step up into one to take on a rewarding hands on leadership role To find out more apply today or contact Tiyana on (phone number removed) or (url removed)
Trainee Property Manager
Spicerhaart Group Ltd.
Overview We are seeking a Trainee Property Manager to join our team in South Woodford. With a strong focus on delivering exceptional service to both clients and tenants, this role offers the chance to take on a diverse range of responsibilities within the largest independent property services group in the United Kingdom. Our training is second to none, and this will be a brilliant career move for you. What You Will Receive £29,000 OTE per year Uncapped commission Company Car (Full UK Driving Licence required ) Full-time hours: 8:30am to 6pm weekdays, and 9am to 5pm one-in-four Saturdays Additional Benefits 30 days annual leave (including bank holidays ) Enrolment at the Spicerhaart Learning & Development Centre Continued training and development opportunities Fully-funded training to achieve a nationally recognised qualification, including ARLA membership Career progression with potential for two promotions in the first 12 months Employee Assistance Programme (24/7 confidential helpline) Eye care benefits Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to attend our annual Incentive Trip Eligibility for the Elevate Awards in relevant categories Training Journey One week at the Spicerhaart Learning & Development Centre Industry-leading training through one-to-one and group sessions Learning led by industry experts Fully-paid hotel stay during training Meals provided during stay Key Responsibilities Booking and conducting property inspections Negotiating tenancy extensions and renewals Managing maintenance and repairs with contractors Handling deposit returns Resolving rental arrears Processing eviction requests Ensuring properties meet health and safety standards Building relationships with landlords and tenants Managing complaints Completing check-in and check-out procedures, including inventories Characteristics for Success Passion, ambition, and drive Strong work ethic and positive mindset Solution-oriented and good communicator People skills and customer focus Resilience Application Details Apply now! A full UK manual transmission driving licence is required. Terms & Conditions apply. Please note: If you leave voluntarily within 12 months, you may need to reimburse training costs. Armed Forces Covenant Spicerhaart is a forces-friendly company supporting those leaving the forces. More info at: haart Armed Forces Covenant If you seek an exciting career where your communication skills matter daily, consider a role in property sales and lettings.
Jul 19, 2025
Full time
Overview We are seeking a Trainee Property Manager to join our team in South Woodford. With a strong focus on delivering exceptional service to both clients and tenants, this role offers the chance to take on a diverse range of responsibilities within the largest independent property services group in the United Kingdom. Our training is second to none, and this will be a brilliant career move for you. What You Will Receive £29,000 OTE per year Uncapped commission Company Car (Full UK Driving Licence required ) Full-time hours: 8:30am to 6pm weekdays, and 9am to 5pm one-in-four Saturdays Additional Benefits 30 days annual leave (including bank holidays ) Enrolment at the Spicerhaart Learning & Development Centre Continued training and development opportunities Fully-funded training to achieve a nationally recognised qualification, including ARLA membership Career progression with potential for two promotions in the first 12 months Employee Assistance Programme (24/7 confidential helpline) Eye care benefits Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to attend our annual Incentive Trip Eligibility for the Elevate Awards in relevant categories Training Journey One week at the Spicerhaart Learning & Development Centre Industry-leading training through one-to-one and group sessions Learning led by industry experts Fully-paid hotel stay during training Meals provided during stay Key Responsibilities Booking and conducting property inspections Negotiating tenancy extensions and renewals Managing maintenance and repairs with contractors Handling deposit returns Resolving rental arrears Processing eviction requests Ensuring properties meet health and safety standards Building relationships with landlords and tenants Managing complaints Completing check-in and check-out procedures, including inventories Characteristics for Success Passion, ambition, and drive Strong work ethic and positive mindset Solution-oriented and good communicator People skills and customer focus Resilience Application Details Apply now! A full UK manual transmission driving licence is required. Terms & Conditions apply. Please note: If you leave voluntarily within 12 months, you may need to reimburse training costs. Armed Forces Covenant Spicerhaart is a forces-friendly company supporting those leaving the forces. More info at: haart Armed Forces Covenant If you seek an exciting career where your communication skills matter daily, consider a role in property sales and lettings.
Coburg Banks Limited
Lettings Manager
Coburg Banks Limited Hounslow, London
Lettings Manager Opportunity - West London & Iver Location: Hounslow, West London & Iver Salary: From £30,000 + Commission + Fuel Allowance Job Type: Full-Time Hours: Mon-Fri: 8:30am-6:00pm Alternate Saturdays: 10:00am-4:00pm Are you a driven Lettings professional ready to take the next step in your career? An established and fast-growing property business in West London is on the lookout for a Lettin click apply for full job details
Jul 19, 2025
Full time
Lettings Manager Opportunity - West London & Iver Location: Hounslow, West London & Iver Salary: From £30,000 + Commission + Fuel Allowance Job Type: Full-Time Hours: Mon-Fri: 8:30am-6:00pm Alternate Saturdays: 10:00am-4:00pm Are you a driven Lettings professional ready to take the next step in your career? An established and fast-growing property business in West London is on the lookout for a Lettin click apply for full job details
Michael Page
Property Sales Account Manager
Michael Page Stockport, Cheshire
The buy-to-rent Property Account Manager will assume duties of rental property portfolios on behalf of numerous landlords, ensuring maximum rental income and tenant satisfaction. They handle tasks such as marketing properties, vetting tenants, managing contracts, and coordinating maintenance. The role requires strong communication, organisation, and knowledge of property regulations and market trends. Client Details We are working on behalf of a well-established and privately-owned property company with a diverse portfolio of residential and commercial assets. The client is known for its long-term investment strategy, strong tenant relationships, and commitment to maintaining high-quality standards across all properties. Description Key responsibilities will consist of: Manage a portfolio of buy-to-rent properties on behalf of landlords. Market rental properties through appropriate channels to minimise vacancy periods. Conduct tenant screenings, referencing, and onboarding processes. Prepare and manage tenancy agreements and documentation. Act as the main point of contact for landlords and tenants. Coordinate property maintenance and repairs with contractors. Ensure compliance with rental regulations and safety standards. Monitor rent collection and manage arrears or disputes. Provide landlords with regular updates and performance reports. Liaise with letting agents, legal professionals, and service providers as needed Profile The successful candidate will ideally possess: Proven experience in property management or lettings, ideally within buy-to-rent/residential portfolios. Strong understanding of tenancy laws, property compliance, and rental market trends. Excellent communication and interpersonal skills for liaising with landlords, tenants, and contractors. Highly organised with the ability to manage multiple properties and tasks simultaneously. Proficient in property management software and Microsoft Office Suite. Problem-solving mindset with a proactive and customer-focused approach. Ability to work independently and as part of a team in a fast-paced environment. Job Offer The successful candidate will ideally possess: Proven experience in property management or lettings, ideally within buy-to-rent/residential portfolios. Strong understanding of tenancy laws, property compliance, and rental market trends. Excellent communication and interpersonal skills for liaising with landlords, tenants, and contractors. Highly organised with the ability to manage multiple properties and tasks simultaneously. Proficient in property management software and Microsoft Office Suite. Problem-solving mindset with a proactive and customer-focused approach. Ability to work independently and as part of a team in a fast-paced environment.
Jul 19, 2025
Full time
The buy-to-rent Property Account Manager will assume duties of rental property portfolios on behalf of numerous landlords, ensuring maximum rental income and tenant satisfaction. They handle tasks such as marketing properties, vetting tenants, managing contracts, and coordinating maintenance. The role requires strong communication, organisation, and knowledge of property regulations and market trends. Client Details We are working on behalf of a well-established and privately-owned property company with a diverse portfolio of residential and commercial assets. The client is known for its long-term investment strategy, strong tenant relationships, and commitment to maintaining high-quality standards across all properties. Description Key responsibilities will consist of: Manage a portfolio of buy-to-rent properties on behalf of landlords. Market rental properties through appropriate channels to minimise vacancy periods. Conduct tenant screenings, referencing, and onboarding processes. Prepare and manage tenancy agreements and documentation. Act as the main point of contact for landlords and tenants. Coordinate property maintenance and repairs with contractors. Ensure compliance with rental regulations and safety standards. Monitor rent collection and manage arrears or disputes. Provide landlords with regular updates and performance reports. Liaise with letting agents, legal professionals, and service providers as needed Profile The successful candidate will ideally possess: Proven experience in property management or lettings, ideally within buy-to-rent/residential portfolios. Strong understanding of tenancy laws, property compliance, and rental market trends. Excellent communication and interpersonal skills for liaising with landlords, tenants, and contractors. Highly organised with the ability to manage multiple properties and tasks simultaneously. Proficient in property management software and Microsoft Office Suite. Problem-solving mindset with a proactive and customer-focused approach. Ability to work independently and as part of a team in a fast-paced environment. Job Offer The successful candidate will ideally possess: Proven experience in property management or lettings, ideally within buy-to-rent/residential portfolios. Strong understanding of tenancy laws, property compliance, and rental market trends. Excellent communication and interpersonal skills for liaising with landlords, tenants, and contractors. Highly organised with the ability to manage multiple properties and tasks simultaneously. Proficient in property management software and Microsoft Office Suite. Problem-solving mindset with a proactive and customer-focused approach. Ability to work independently and as part of a team in a fast-paced environment.
Property Finance Manager
Simkiss Guy
Are you an experienced Accounts professional with experience working within the property sector? Are you looking to join a dynamic and well-established estate and lettings agency, with the scope to really make a role your own? We have an excellent opportunity for a meticulous and proactive Property Finance Manager to play a pivotal role in a thriving property business, based in South Birmingham click apply for full job details
Jul 18, 2025
Full time
Are you an experienced Accounts professional with experience working within the property sector? Are you looking to join a dynamic and well-established estate and lettings agency, with the scope to really make a role your own? We have an excellent opportunity for a meticulous and proactive Property Finance Manager to play a pivotal role in a thriving property business, based in South Birmingham click apply for full job details
Ackerman Pierce Ltd
Temporary Accommodation Officer
Ackerman Pierce Ltd Uxbridge, Middlesex
My client is currently looking for an experienced Temporary Accommodation Officer who can place and manage tenants into Temporary Accommodation. The Officer must understand how Local Authorities work regarding their policies and procedures. The team want someone who can add knowledge and experience alongside their peers whilst encouraging a supportive work environment. The Temporary Accommodation Officer will successfully place homeless clients into Temporary Accommodation properties and manage accounts throughout placement. The Officer will be supported into a comfortable workload and supported by the manager throughout. Placing and directly managing Homeless households in Temporary Accommodation (TA) Managing rent accounts for all the temporary accommodation properties within your patch Minimising low to high level arrears Local Authority experience Experience in void management, lettings, tenancy management, rent arrears, repairs, landlord liaison and related areas. You will also deal with maintaining Health and Safety Standards and making sure repairs are being carried out and reporting. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency.
Jul 18, 2025
Seasonal
My client is currently looking for an experienced Temporary Accommodation Officer who can place and manage tenants into Temporary Accommodation. The Officer must understand how Local Authorities work regarding their policies and procedures. The team want someone who can add knowledge and experience alongside their peers whilst encouraging a supportive work environment. The Temporary Accommodation Officer will successfully place homeless clients into Temporary Accommodation properties and manage accounts throughout placement. The Officer will be supported into a comfortable workload and supported by the manager throughout. Placing and directly managing Homeless households in Temporary Accommodation (TA) Managing rent accounts for all the temporary accommodation properties within your patch Minimising low to high level arrears Local Authority experience Experience in void management, lettings, tenancy management, rent arrears, repairs, landlord liaison and related areas. You will also deal with maintaining Health and Safety Standards and making sure repairs are being carried out and reporting. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency.
Head of Reward Reapit London office , Reapit Solihull office
Reapit
Reapit - Who are we? Reapit is the original end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents build relationships and grow their businesses for more than 25 years. Our technology empowers property professionals across Europe, the Middle East, Australia, and New Zealand to work with buyers, sellers, tenants, and landlords to deliver a dream home experience. Worldwide, over 78,000 agents across more than 15,000 branches use Reapit to run their businesses, manage properties, collect rent, engage clients, and provide outstanding customer service every time What you'll be doing? Reporting to the Chief People Officer, and as Reapit's Head of Reward, you'll have the rare opportunity to build a global Reward function from the ground up in a growing, PE-backed software company with a strong international footprint. You'll lead the design, development, and execution of our total reward strategy - spanning job architecture, compensation, benefits and wellbeing across the UK, ANZ, Denmark and South Africa This is more than a comp & bens role - it's a strategic leadership opportunity to define how Reward is understood, implemented, and experienced at Reapit. Job Architecture & Design Maintain, develop and implement a global Job Architecture based on Willis Tower Watson framework, including job families, levels, titling conventions, and career paths. Drive global consistency in role design and levelling while maintaining flexibility for regional needs. Lead job evaluation methodologies and partner with stakeholders to embed structure across all functions. Compensation Design and lead a global compensation philosophy, including base, bonus, equity, and recognition programs. Govern annual compensation reviews, market benchmarking, and pay-for-performance alignment. Lead executive and equity compensation design Deliver a forward-thinking, market competitive executive compensation program Global Benefits & Wellbeing Oversee global benefits strategy and ensure regional compliance and competitiveness. Continuously assess and evolve offerings to support employee wellbeing and engagement at scale. Leadership & Influence Act as a strategic advisor to senior leadership and the Board on reward trends, policies, and decisions. Support our People Managers on how reward can support talent attraction, retention, and performance in a fast-moving, scaling business. At the same time, you'll be happy rolling up your sleeves - analysing data, drafting policies, and getting the operational basics right while laying the foundation for a mature, future-ready reward model. Who we're looking for? At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. A seasoned reward leader, with 7+ years of experience in Compensation & Benefits, including significant WTW framework expertise across job architecture and benchmarking. Proven experience managing Reward across multiple global regions, especially in the UK and ANZ (ideally). Comfortable in fast-scaling environments where mature frameworks don't yet exist - you're proactive, pragmatic, and thrive in greenfield build-outs. Data-driven and commercially minded - you use insight to influence and align leadership decisions. Strong communicator and trusted partner to senior leadership, People teams, and Finance. Familiarity with global compliance, statutory requirements, and best practice across compensation, benefits, equity, and incentives. Experience working in global, PE backed tech businesses (ideally) What your impact and success looks like As a Head of Reward, we expect your success and impact in the early stages of your career with us to look something like this: Within 1 month: You've fully embedded into Reapit's culture and understand the strategic goals of each region. You've reviewed existing pay practices and policies across all regions and identified key gaps and opportunities. You've mapped stakeholder relationships and begun early alignment with HR, Finance, and regional leadership. Within 3 months: A new global job architecture is being built, grounded in WTW levelling methodology. You've built out an initial total reward strategy, with short-term recommendations and a roadmap for longer-term design. You've delivered a full compensation benchmark analysis and surfaced insights to inform upcoming reward decisions (e.g., salary banding, bonus structure, equity alignment). Stakeholders are engaged and aligned on your vision for reward transformation. Within 6 months: A scalable, regionally consistent Reward framework is live - with job families, levelling, salary bands, and core benefits aligned across geographies. A strong performance-to-reward link has been established in partnership with People and Finance teams. You're seen as a go-to strategic partner by leaders globally, and Reapit is well positioned for fair, competitive, and transparent reward decisions globally. What's in it for you? We operate a Flexible Working Policy and we would like for you to work from our London or Solihull office 1-2 days a week, although this may fluctuate depending on requirements of the business. We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits, including: 5.5% employer pension contribution 22 days annual leave (plus a day for your birthday) increasing by a day for every year worked Business permitting, we're closed over Christmas and New Year, to give you time back to your friends and family Formal and in-house training for your L&D plus access to Go1 - the worlds largest online learning library Health benefits including Gym Flex via Benenden Health, annual flu vaccinations and many others Opportunity to participate in retail benefits and savings via our Benefits partner, Zest! Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.
Jul 18, 2025
Full time
Reapit - Who are we? Reapit is the original end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents build relationships and grow their businesses for more than 25 years. Our technology empowers property professionals across Europe, the Middle East, Australia, and New Zealand to work with buyers, sellers, tenants, and landlords to deliver a dream home experience. Worldwide, over 78,000 agents across more than 15,000 branches use Reapit to run their businesses, manage properties, collect rent, engage clients, and provide outstanding customer service every time What you'll be doing? Reporting to the Chief People Officer, and as Reapit's Head of Reward, you'll have the rare opportunity to build a global Reward function from the ground up in a growing, PE-backed software company with a strong international footprint. You'll lead the design, development, and execution of our total reward strategy - spanning job architecture, compensation, benefits and wellbeing across the UK, ANZ, Denmark and South Africa This is more than a comp & bens role - it's a strategic leadership opportunity to define how Reward is understood, implemented, and experienced at Reapit. Job Architecture & Design Maintain, develop and implement a global Job Architecture based on Willis Tower Watson framework, including job families, levels, titling conventions, and career paths. Drive global consistency in role design and levelling while maintaining flexibility for regional needs. Lead job evaluation methodologies and partner with stakeholders to embed structure across all functions. Compensation Design and lead a global compensation philosophy, including base, bonus, equity, and recognition programs. Govern annual compensation reviews, market benchmarking, and pay-for-performance alignment. Lead executive and equity compensation design Deliver a forward-thinking, market competitive executive compensation program Global Benefits & Wellbeing Oversee global benefits strategy and ensure regional compliance and competitiveness. Continuously assess and evolve offerings to support employee wellbeing and engagement at scale. Leadership & Influence Act as a strategic advisor to senior leadership and the Board on reward trends, policies, and decisions. Support our People Managers on how reward can support talent attraction, retention, and performance in a fast-moving, scaling business. At the same time, you'll be happy rolling up your sleeves - analysing data, drafting policies, and getting the operational basics right while laying the foundation for a mature, future-ready reward model. Who we're looking for? At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. A seasoned reward leader, with 7+ years of experience in Compensation & Benefits, including significant WTW framework expertise across job architecture and benchmarking. Proven experience managing Reward across multiple global regions, especially in the UK and ANZ (ideally). Comfortable in fast-scaling environments where mature frameworks don't yet exist - you're proactive, pragmatic, and thrive in greenfield build-outs. Data-driven and commercially minded - you use insight to influence and align leadership decisions. Strong communicator and trusted partner to senior leadership, People teams, and Finance. Familiarity with global compliance, statutory requirements, and best practice across compensation, benefits, equity, and incentives. Experience working in global, PE backed tech businesses (ideally) What your impact and success looks like As a Head of Reward, we expect your success and impact in the early stages of your career with us to look something like this: Within 1 month: You've fully embedded into Reapit's culture and understand the strategic goals of each region. You've reviewed existing pay practices and policies across all regions and identified key gaps and opportunities. You've mapped stakeholder relationships and begun early alignment with HR, Finance, and regional leadership. Within 3 months: A new global job architecture is being built, grounded in WTW levelling methodology. You've built out an initial total reward strategy, with short-term recommendations and a roadmap for longer-term design. You've delivered a full compensation benchmark analysis and surfaced insights to inform upcoming reward decisions (e.g., salary banding, bonus structure, equity alignment). Stakeholders are engaged and aligned on your vision for reward transformation. Within 6 months: A scalable, regionally consistent Reward framework is live - with job families, levelling, salary bands, and core benefits aligned across geographies. A strong performance-to-reward link has been established in partnership with People and Finance teams. You're seen as a go-to strategic partner by leaders globally, and Reapit is well positioned for fair, competitive, and transparent reward decisions globally. What's in it for you? We operate a Flexible Working Policy and we would like for you to work from our London or Solihull office 1-2 days a week, although this may fluctuate depending on requirements of the business. We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits, including: 5.5% employer pension contribution 22 days annual leave (plus a day for your birthday) increasing by a day for every year worked Business permitting, we're closed over Christmas and New Year, to give you time back to your friends and family Formal and in-house training for your L&D plus access to Go1 - the worlds largest online learning library Health benefits including Gym Flex via Benenden Health, annual flu vaccinations and many others Opportunity to participate in retail benefits and savings via our Benefits partner, Zest! Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.
Office Coordinator - West London
Dexters Estate Agent Group
If you're looking to kick start your career in the property industry, look no further! We have a fantastic opportunities to support our busy offices with administration support. A great foot in the door and the chance to progress your career! Salary: Dependant on experience Location: West London Hours: Monday-Friday 8.30am-5.30pm Key Responsibilities: Compile documents for 'New Instructions' and upload to Vebra Provide administrative assistance to the Director, Sales and Lettings Managers and their teams Update and maintain company website, portals, newspapers, magazines and window displays Maintain the office appearance, filing systems and monitor stationery supplies Produce and order brochures, window cards and leaflets Produce letters and general correspondence for customers and clients Co-ordinate incoming and outgoing post Handle basic customer queries during busy periods Requirements & Skills: Good working knowledge of Microsoft Word, Excel and Outlook Well-spoken with excellent knowledge of the English language Confident telephone manner with excellent communication skills Exceptional time management skills with ability to prioritise and organise own workload Work under extreme pressure to meet deadlines Brilliant attention to detail with the ability to proof read, spell check and format to company standards Smartly presented Efficient and able to work under pressure Self-motivated and able to work alone Why pick us? 95% of our Managers & Directors started their career with us at entry level. We offer genuine progression, fast tracking our people into management roles. We're proud to say we are London's only major firm of Residential Chartered Surveyors and the only Estate Agent in the UK able to provide both Government and industry specific professional qualifications, demonstrating our commitment to professionalism within our industry and attracting, developing and retaining the best talent! Estate Agent, Lettings Admin, London Property Jobs, Administration, Property, Estate Agent Jobs, London, Estate Agency, Careers, Recruiting, Property Jobs
Jul 18, 2025
Full time
If you're looking to kick start your career in the property industry, look no further! We have a fantastic opportunities to support our busy offices with administration support. A great foot in the door and the chance to progress your career! Salary: Dependant on experience Location: West London Hours: Monday-Friday 8.30am-5.30pm Key Responsibilities: Compile documents for 'New Instructions' and upload to Vebra Provide administrative assistance to the Director, Sales and Lettings Managers and their teams Update and maintain company website, portals, newspapers, magazines and window displays Maintain the office appearance, filing systems and monitor stationery supplies Produce and order brochures, window cards and leaflets Produce letters and general correspondence for customers and clients Co-ordinate incoming and outgoing post Handle basic customer queries during busy periods Requirements & Skills: Good working knowledge of Microsoft Word, Excel and Outlook Well-spoken with excellent knowledge of the English language Confident telephone manner with excellent communication skills Exceptional time management skills with ability to prioritise and organise own workload Work under extreme pressure to meet deadlines Brilliant attention to detail with the ability to proof read, spell check and format to company standards Smartly presented Efficient and able to work under pressure Self-motivated and able to work alone Why pick us? 95% of our Managers & Directors started their career with us at entry level. We offer genuine progression, fast tracking our people into management roles. We're proud to say we are London's only major firm of Residential Chartered Surveyors and the only Estate Agent in the UK able to provide both Government and industry specific professional qualifications, demonstrating our commitment to professionalism within our industry and attracting, developing and retaining the best talent! Estate Agent, Lettings Admin, London Property Jobs, Administration, Property, Estate Agent Jobs, London, Estate Agency, Careers, Recruiting, Property Jobs
Head of Reward Reapit London office , Reapit Solihull office
Reapit
Reapit - Who are we? Reapit is the original end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents build relationships and grow their businesses for more than 25 years. Our technology empowers property professionals across Europe, the Middle East, Australia, and New Zealand to work with buyers, sellers, tenants, and landlords to deliver a dream home experience. Worldwide, over 78,000 agents across more than 15,000 branches use Reapit to run their businesses, manage properties, collect rent, engage clients, and provide outstanding customer service every time What you'll be doing? Reporting to the Chief People Officer, and as Reapit's Head of Reward, you'll have the rare opportunity to build a global Reward function from the ground up in a growing, PE-backed software company with a strong international footprint. You'll lead the design, development, and execution of our total reward strategy - spanning job architecture, compensation, benefits and wellbeing across the UK, ANZ, Denmark and South Africa This is more than a comp & bens role - it's a strategic leadership opportunity to define how Reward is understood, implemented, and experienced at Reapit. Job Architecture & Design Maintain, develop and implement a global Job Architecture based on Willis Tower Watson framework, including job families, levels, titling conventions, and career paths. Drive global consistency in role design and levelling while maintaining flexibility for regional needs. Lead job evaluation methodologies and partner with stakeholders to embed structure across all functions. Compensation Design and lead a global compensation philosophy, including base, bonus, equity, and recognition programs. Govern annual compensation reviews, market benchmarking, and pay-for-performance alignment. Lead executive and equity compensation design Deliver a forward-thinking, market competitive executive compensation program Global Benefits & Wellbeing Oversee global benefits strategy and ensure regional compliance and competitiveness. Continuously assess and evolve offerings to support employee wellbeing and engagement at scale. Leadership & Influence Act as a strategic advisor to senior leadership and the Board on reward trends, policies, and decisions. Support our People Managers on how reward can support talent attraction, retention, and performance in a fast-moving, scaling business. At the same time, you'll be happy rolling up your sleeves - analysing data, drafting policies, and getting the operational basics right while laying the foundation for a mature, future-ready reward model. Who we're looking for? At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. A seasoned reward leader, with 7+ years of experience in Compensation & Benefits, including significant WTW framework expertise across job architecture and benchmarking. Proven experience managing Reward across multiple global regions, especially in the UK and ANZ (ideally). Comfortable in fast-scaling environments where mature frameworks don't yet exist - you're proactive, pragmatic, and thrive in greenfield build-outs. Data-driven and commercially minded - you use insight to influence and align leadership decisions. Strong communicator and trusted partner to senior leadership, People teams, and Finance. Familiarity with global compliance, statutory requirements, and best practice across compensation, benefits, equity, and incentives. Experience working in global, PE backed tech businesses (ideally) What your impact and success looks like As a Head of Reward, we expect your success and impact in the early stages of your career with us to look something like this: Within 1 month: You've fully embedded into Reapit's culture and understand the strategic goals of each region. You've reviewed existing pay practices and policies across all regions and identified key gaps and opportunities. You've mapped stakeholder relationships and begun early alignment with HR, Finance, and regional leadership. Within 3 months: A new global job architecture is being built, grounded in WTW levelling methodology. You've built out an initial total reward strategy, with short-term recommendations and a roadmap for longer-term design. You've delivered a full compensation benchmark analysis and surfaced insights to inform upcoming reward decisions (e.g., salary banding, bonus structure, equity alignment). Stakeholders are engaged and aligned on your vision for reward transformation. Within 6 months: A scalable, regionally consistent Reward framework is live - with job families, levelling, salary bands, and core benefits aligned across geographies. A strong performance-to-reward link has been established in partnership with People and Finance teams. You're seen as a go-to strategic partner by leaders globally, and Reapit is well positioned for fair, competitive, and transparent reward decisions globally. What's in it for you? We operate a Flexible Working Policy and we would like for you to work from our London or Solihull office 1-2 days a week, although this may fluctuate depending on requirements of the business. We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits, including: 5.5% employer pension contribution 22 days annual leave (plus a day for your birthday) increasing by a day for every year worked Business permitting, we're closed over Christmas and New Year, to give you time back to your friends and family Formal and in-house training for your L&D plus access to Go1 - the worlds largest online learning library Health benefits including Gym Flex via Benenden Health, annual flu vaccinations and many others Opportunity to participate in retail benefits and savings via our Benefits partner, Zest! Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.
Jul 18, 2025
Full time
Reapit - Who are we? Reapit is the original end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents build relationships and grow their businesses for more than 25 years. Our technology empowers property professionals across Europe, the Middle East, Australia, and New Zealand to work with buyers, sellers, tenants, and landlords to deliver a dream home experience. Worldwide, over 78,000 agents across more than 15,000 branches use Reapit to run their businesses, manage properties, collect rent, engage clients, and provide outstanding customer service every time What you'll be doing? Reporting to the Chief People Officer, and as Reapit's Head of Reward, you'll have the rare opportunity to build a global Reward function from the ground up in a growing, PE-backed software company with a strong international footprint. You'll lead the design, development, and execution of our total reward strategy - spanning job architecture, compensation, benefits and wellbeing across the UK, ANZ, Denmark and South Africa This is more than a comp & bens role - it's a strategic leadership opportunity to define how Reward is understood, implemented, and experienced at Reapit. Job Architecture & Design Maintain, develop and implement a global Job Architecture based on Willis Tower Watson framework, including job families, levels, titling conventions, and career paths. Drive global consistency in role design and levelling while maintaining flexibility for regional needs. Lead job evaluation methodologies and partner with stakeholders to embed structure across all functions. Compensation Design and lead a global compensation philosophy, including base, bonus, equity, and recognition programs. Govern annual compensation reviews, market benchmarking, and pay-for-performance alignment. Lead executive and equity compensation design Deliver a forward-thinking, market competitive executive compensation program Global Benefits & Wellbeing Oversee global benefits strategy and ensure regional compliance and competitiveness. Continuously assess and evolve offerings to support employee wellbeing and engagement at scale. Leadership & Influence Act as a strategic advisor to senior leadership and the Board on reward trends, policies, and decisions. Support our People Managers on how reward can support talent attraction, retention, and performance in a fast-moving, scaling business. At the same time, you'll be happy rolling up your sleeves - analysing data, drafting policies, and getting the operational basics right while laying the foundation for a mature, future-ready reward model. Who we're looking for? At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. A seasoned reward leader, with 7+ years of experience in Compensation & Benefits, including significant WTW framework expertise across job architecture and benchmarking. Proven experience managing Reward across multiple global regions, especially in the UK and ANZ (ideally). Comfortable in fast-scaling environments where mature frameworks don't yet exist - you're proactive, pragmatic, and thrive in greenfield build-outs. Data-driven and commercially minded - you use insight to influence and align leadership decisions. Strong communicator and trusted partner to senior leadership, People teams, and Finance. Familiarity with global compliance, statutory requirements, and best practice across compensation, benefits, equity, and incentives. Experience working in global, PE backed tech businesses (ideally) What your impact and success looks like As a Head of Reward, we expect your success and impact in the early stages of your career with us to look something like this: Within 1 month: You've fully embedded into Reapit's culture and understand the strategic goals of each region. You've reviewed existing pay practices and policies across all regions and identified key gaps and opportunities. You've mapped stakeholder relationships and begun early alignment with HR, Finance, and regional leadership. Within 3 months: A new global job architecture is being built, grounded in WTW levelling methodology. You've built out an initial total reward strategy, with short-term recommendations and a roadmap for longer-term design. You've delivered a full compensation benchmark analysis and surfaced insights to inform upcoming reward decisions (e.g., salary banding, bonus structure, equity alignment). Stakeholders are engaged and aligned on your vision for reward transformation. Within 6 months: A scalable, regionally consistent Reward framework is live - with job families, levelling, salary bands, and core benefits aligned across geographies. A strong performance-to-reward link has been established in partnership with People and Finance teams. You're seen as a go-to strategic partner by leaders globally, and Reapit is well positioned for fair, competitive, and transparent reward decisions globally. What's in it for you? We operate a Flexible Working Policy and we would like for you to work from our London or Solihull office 1-2 days a week, although this may fluctuate depending on requirements of the business. We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits, including: 5.5% employer pension contribution 22 days annual leave (plus a day for your birthday) increasing by a day for every year worked Business permitting, we're closed over Christmas and New Year, to give you time back to your friends and family Formal and in-house training for your L&D plus access to Go1 - the worlds largest online learning library Health benefits including Gym Flex via Benenden Health, annual flu vaccinations and many others Opportunity to participate in retail benefits and savings via our Benefits partner, Zest! Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.
Property Management Manager
Spicerhaart Group Ltd.
Overview We're seeking an experienced leader to manage and inspire our team of North London-based property managers in delivering exceptional service and results. In this role, you'll oversee daily operations, drive team performance, and ensure the efficient management of a diverse portfolio. If you have a strong background in property management and a passion for team leadership, we want to hear from you! Ref: Indpm Benefits of being a Property Management Manager at haart Estate Agents in Enfield £32,500 to £43,000 basic salary, dependent on experience Up to £7,200 in capped commission A further £3,725 uncapped commission target £39,425 up to £53,925 complete on-target earnings Company Car that can also be used for personal use, or a monthly Car Allowance Your additional benefits whilst being a Property Management Manager at haart Estate Agents in Enfield Career progression opportunities Company smartphone for role-related tasks Industry-leading training Earn a nationally recognised qualification (including ARLA) 24/7 Access to our Employee Assistance Programme Eye care Up to £500 for successful employee referrals Company Pension Scheme 30 days annual leave per year What you'll be doing as a Property Management Manager at haart Estate Agents in Enfield Managing a team of property managers Monitoring and assessing individual team member performance (including but not limited to conducting one-to-one meetings) Ensuring the business is risk-averse and complies with all regulatory standards Conducting property inspections Negotiating tenancy extensions and renewals Coordinating with contractors to manage maintenance and repair issues Handling deposit returns Resolving rental arrears Processing eviction requests Building and maintaining strong relationships with landlords and tenants Completing check-in and check-out procedures, including full inventory reports The skills and abilities you will need to be a Property Management Manager at haart Estate Agents in Enfield Full UK Driving Licence for a manual vehicle Minimum of 3 years' experience as a Property Manager within residential lettings Ability to foster a positive team environment Strong knowledge of current residential lettings legislation The Finer Details To proceed in our recruitment process, you will need: Full UK Driving Licence for a manual car Legal right to work in the UK (in accordance with the Immigration, Asylum and Nationality Act 2006) Evidence of your right to work in the UK (Passport/Birth Certificate) We will also need: Proof of Address National Insurance number Drivers Licence Check Interviews may be conducted via video call. Our Employee Assistance Programme offers up to six support sessions. Company policies cover eye tests, glasses, and employee referrals. Vehicle eligibility for car allowance depends on meeting certain criteria. Additional Information Spicerhaart is a forces-friendly company supporting those leaving the military. For more details, visit: We are committed to equal opportunities and encourage applications from all backgrounds. If you require accommodations during the process, please contact our Talent Team. Note to Agencies: We do not accept speculative CVs. Unsolicited CVs from external sources will not incur fees. Privacy Policy: Your data will be processed according to our Privacy Policy available on our website.
Jul 18, 2025
Full time
Overview We're seeking an experienced leader to manage and inspire our team of North London-based property managers in delivering exceptional service and results. In this role, you'll oversee daily operations, drive team performance, and ensure the efficient management of a diverse portfolio. If you have a strong background in property management and a passion for team leadership, we want to hear from you! Ref: Indpm Benefits of being a Property Management Manager at haart Estate Agents in Enfield £32,500 to £43,000 basic salary, dependent on experience Up to £7,200 in capped commission A further £3,725 uncapped commission target £39,425 up to £53,925 complete on-target earnings Company Car that can also be used for personal use, or a monthly Car Allowance Your additional benefits whilst being a Property Management Manager at haart Estate Agents in Enfield Career progression opportunities Company smartphone for role-related tasks Industry-leading training Earn a nationally recognised qualification (including ARLA) 24/7 Access to our Employee Assistance Programme Eye care Up to £500 for successful employee referrals Company Pension Scheme 30 days annual leave per year What you'll be doing as a Property Management Manager at haart Estate Agents in Enfield Managing a team of property managers Monitoring and assessing individual team member performance (including but not limited to conducting one-to-one meetings) Ensuring the business is risk-averse and complies with all regulatory standards Conducting property inspections Negotiating tenancy extensions and renewals Coordinating with contractors to manage maintenance and repair issues Handling deposit returns Resolving rental arrears Processing eviction requests Building and maintaining strong relationships with landlords and tenants Completing check-in and check-out procedures, including full inventory reports The skills and abilities you will need to be a Property Management Manager at haart Estate Agents in Enfield Full UK Driving Licence for a manual vehicle Minimum of 3 years' experience as a Property Manager within residential lettings Ability to foster a positive team environment Strong knowledge of current residential lettings legislation The Finer Details To proceed in our recruitment process, you will need: Full UK Driving Licence for a manual car Legal right to work in the UK (in accordance with the Immigration, Asylum and Nationality Act 2006) Evidence of your right to work in the UK (Passport/Birth Certificate) We will also need: Proof of Address National Insurance number Drivers Licence Check Interviews may be conducted via video call. Our Employee Assistance Programme offers up to six support sessions. Company policies cover eye tests, glasses, and employee referrals. Vehicle eligibility for car allowance depends on meeting certain criteria. Additional Information Spicerhaart is a forces-friendly company supporting those leaving the military. For more details, visit: We are committed to equal opportunities and encourage applications from all backgrounds. If you require accommodations during the process, please contact our Talent Team. Note to Agencies: We do not accept speculative CVs. Unsolicited CVs from external sources will not incur fees. Privacy Policy: Your data will be processed according to our Privacy Policy available on our website.
Commercial Property Manager - Leading Housing Provider
Michael Page (UK)
Lead and grow a diverse commercial property portfolio in key London communities. Join a values-driven landlord blending commercial focus with social impact. About Our Client Our client is one of London's leading housing providers, with a long-standing commitment to creating thriving communities and delivering high-quality homes and places. As a values-driven organisation, they combine commercial acumen with a social purpose, managing a diverse portfolio of residential and commercial properties across the capital. With a focus on placemaking and long-term stewardship, they are at the forefront of regenerating urban spaces, balancing the needs of residents, businesses, and local communities. Their collaborative culture encourages innovation, inclusivity, and personal growth, making them a respected and rewarding employer within the housing and real estate sector. Job Description You will oversee the management of ground-floor commercial spaces, ensuring operational efficiency, maximising value, and delivering exceptional service while leading a high-performing team. Key Responsibilities: Lead and manage a team to deliver professional and compliant commercial property management. Maximise commercial asset value through strategic lettings, lease renewals, and rent reviews. Ensure compliance with all relevant property management regulations and internal policies. Build and maintain relationships with internal and external stakeholders, including contractors and tenants. Monitor performance against KPIs, including arrears management, property inspections, and strategic void management. The Successful Applicant The successful candidate will have: Proven experience in commercial property management and leading high-performing teams. Strong knowledge of property legislation , lease negotiations , and financial management . Excellent communication and stakeholder relationship skills, both internal and external. A track record of delivering customer-focused services while maximising asset value. A values-driven approach , balancing commercial outcomes with positive community impact. Desirable: MRICS accredited (or working towards) . Experience in project management and service improvement within complex environments. What's on Offer In addition to leading diverse commercial spaces and driving placemaking to create vibrant, thriving communities, our client offers the following: Competitive salary up to £62.3k Generous annual leave and flexible working options (qualifying period may apply) Attractive pension scheme for your future Enhanced maternity, paternity, and adoption pay beyond statutory entitlements (qualifying period may apply) Employee Assistance Programme offering free, confidential advice and counselling services Health Cash Plan to support your well-being Exclusive staff discounts at major retailers, gyms, restaurants, entertainment venues, and more Interest-free loans for season tickets, tenancy deposits, and training Cycle-to-work scheme to promote a healthy lifestyle Life Assurance at 4x your annual salary
Jul 18, 2025
Full time
Lead and grow a diverse commercial property portfolio in key London communities. Join a values-driven landlord blending commercial focus with social impact. About Our Client Our client is one of London's leading housing providers, with a long-standing commitment to creating thriving communities and delivering high-quality homes and places. As a values-driven organisation, they combine commercial acumen with a social purpose, managing a diverse portfolio of residential and commercial properties across the capital. With a focus on placemaking and long-term stewardship, they are at the forefront of regenerating urban spaces, balancing the needs of residents, businesses, and local communities. Their collaborative culture encourages innovation, inclusivity, and personal growth, making them a respected and rewarding employer within the housing and real estate sector. Job Description You will oversee the management of ground-floor commercial spaces, ensuring operational efficiency, maximising value, and delivering exceptional service while leading a high-performing team. Key Responsibilities: Lead and manage a team to deliver professional and compliant commercial property management. Maximise commercial asset value through strategic lettings, lease renewals, and rent reviews. Ensure compliance with all relevant property management regulations and internal policies. Build and maintain relationships with internal and external stakeholders, including contractors and tenants. Monitor performance against KPIs, including arrears management, property inspections, and strategic void management. The Successful Applicant The successful candidate will have: Proven experience in commercial property management and leading high-performing teams. Strong knowledge of property legislation , lease negotiations , and financial management . Excellent communication and stakeholder relationship skills, both internal and external. A track record of delivering customer-focused services while maximising asset value. A values-driven approach , balancing commercial outcomes with positive community impact. Desirable: MRICS accredited (or working towards) . Experience in project management and service improvement within complex environments. What's on Offer In addition to leading diverse commercial spaces and driving placemaking to create vibrant, thriving communities, our client offers the following: Competitive salary up to £62.3k Generous annual leave and flexible working options (qualifying period may apply) Attractive pension scheme for your future Enhanced maternity, paternity, and adoption pay beyond statutory entitlements (qualifying period may apply) Employee Assistance Programme offering free, confidential advice and counselling services Health Cash Plan to support your well-being Exclusive staff discounts at major retailers, gyms, restaurants, entertainment venues, and more Interest-free loans for season tickets, tenancy deposits, and training Cycle-to-work scheme to promote a healthy lifestyle Life Assurance at 4x your annual salary
Beach Baker Property Recruitment
Shopping Centre Manager
Beach Baker Property Recruitment Cwmbran, Gwent
Beach Baker is delighted to be partnering with M Core, to recruit a Shopping Centre Manager for the M Cwmbran Centre. With over 175 retail stores and a planned joint capital investment programme exceeding £28.5m, the centre is central to the town's regeneration agenda, including a new square, cinema, 40,000 sq ft of leisure space, and a conversion of former department store into a flagship retail development. About M Core Founded in 1987, M Core is an established, highly profitable family of property investment and management companies. United Kingdom, France, Poland, Romania, Germany, Spain - wherever we operate, we're committed to three things: our investment partners, our tenants and our team. Considered active managers, focused on long-term growth and stability, for our business and everyone we work with. M Core covers all facets of portfolio asset management including: Acquisitions and disposals Lettings, lease renewals and rent reviews Property maintenance Development and refurbishment project management Financial operational management, reporting and controls About the Role This is a fantastic opportunity to step into an exciting Centre Management role and lead a vibrant retail and leisure destination. The role focuses on driving commercial success, operational excellence, and community engagement. Key Responsibilities Reporting to the Asset Manager the successful candidate will have full operational responsibility of the shopping centre and leadership of an experience site based team: Building strong relationships with tenants, contractors, and stakeholders (including local councils) Strategic commercial management: budgeting, marketing, and tenant relations Driving footfall through events, community engagement, and customer service Ensuring compliance with health and safety, and environmental standards Why Join £5m redevelopment of House of Fraser building £3.5m investment in cinema and leisure space £20m regeneration of Gwent Square including 75 residential apartments Masterplan for a modern, mixed-use town centre Privately owned, family-run asset offering long-term stability Ambitious growth plans and a supportive, experienced team Candidate Profile We are seeking an ambitious and dynamic Centre Manager with a minimum of 5 years' experience in a similar role. The ideal candidate will bring a strong blend of operational expertise, commercial awareness, and leadership capability to drive the continued success of M Cwmbran. Key Requirements Proven experience in managing shopping centres or comparable commercial property assets Background in facilities management, including oversight of fabric and M&E projects Strong understanding of health and safety, and environmental legislation , ideally IOSH Managing Safely qualified Skilled in data analysis and problem-solving, with the ability to develop and implement effective solutions Up-to-date knowledge of statutory compliance and contract law relevant to property management Experience managing service charge budgets in line with regulatory and procedural standards Understanding of marketing strategies and business planning for retail environments Proficient in Microsoft Office (Word, Excel) and property management software (e.g., Qube, Horizon) Package & Benefits Competitive salary 27 days holiday Pension: 5% employee / 8% employer Life assurance Discretionary bonus Free parking How to Apply If you're ready to take the next step in your property career and join a dynamic, forward-thinking company, contact our retained advisor: Rupert Stuart-Baker All third-party and direct applications will be forwarded to Beach Baker Property Recruitment for review.
Jul 18, 2025
Full time
Beach Baker is delighted to be partnering with M Core, to recruit a Shopping Centre Manager for the M Cwmbran Centre. With over 175 retail stores and a planned joint capital investment programme exceeding £28.5m, the centre is central to the town's regeneration agenda, including a new square, cinema, 40,000 sq ft of leisure space, and a conversion of former department store into a flagship retail development. About M Core Founded in 1987, M Core is an established, highly profitable family of property investment and management companies. United Kingdom, France, Poland, Romania, Germany, Spain - wherever we operate, we're committed to three things: our investment partners, our tenants and our team. Considered active managers, focused on long-term growth and stability, for our business and everyone we work with. M Core covers all facets of portfolio asset management including: Acquisitions and disposals Lettings, lease renewals and rent reviews Property maintenance Development and refurbishment project management Financial operational management, reporting and controls About the Role This is a fantastic opportunity to step into an exciting Centre Management role and lead a vibrant retail and leisure destination. The role focuses on driving commercial success, operational excellence, and community engagement. Key Responsibilities Reporting to the Asset Manager the successful candidate will have full operational responsibility of the shopping centre and leadership of an experience site based team: Building strong relationships with tenants, contractors, and stakeholders (including local councils) Strategic commercial management: budgeting, marketing, and tenant relations Driving footfall through events, community engagement, and customer service Ensuring compliance with health and safety, and environmental standards Why Join £5m redevelopment of House of Fraser building £3.5m investment in cinema and leisure space £20m regeneration of Gwent Square including 75 residential apartments Masterplan for a modern, mixed-use town centre Privately owned, family-run asset offering long-term stability Ambitious growth plans and a supportive, experienced team Candidate Profile We are seeking an ambitious and dynamic Centre Manager with a minimum of 5 years' experience in a similar role. The ideal candidate will bring a strong blend of operational expertise, commercial awareness, and leadership capability to drive the continued success of M Cwmbran. Key Requirements Proven experience in managing shopping centres or comparable commercial property assets Background in facilities management, including oversight of fabric and M&E projects Strong understanding of health and safety, and environmental legislation , ideally IOSH Managing Safely qualified Skilled in data analysis and problem-solving, with the ability to develop and implement effective solutions Up-to-date knowledge of statutory compliance and contract law relevant to property management Experience managing service charge budgets in line with regulatory and procedural standards Understanding of marketing strategies and business planning for retail environments Proficient in Microsoft Office (Word, Excel) and property management software (e.g., Qube, Horizon) Package & Benefits Competitive salary 27 days holiday Pension: 5% employee / 8% employer Life assurance Discretionary bonus Free parking How to Apply If you're ready to take the next step in your property career and join a dynamic, forward-thinking company, contact our retained advisor: Rupert Stuart-Baker All third-party and direct applications will be forwarded to Beach Baker Property Recruitment for review.
Property Relationship Manager
Lomond Investment Management Exeter, Devon
Welcome to Lomond Investment Management, part of Lomond, the UK's leading network of lettings and estate agencies. Lomond Investment Management provides an account-managed single point of contact service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location click apply for full job details
Jul 18, 2025
Full time
Welcome to Lomond Investment Management, part of Lomond, the UK's leading network of lettings and estate agencies. Lomond Investment Management provides an account-managed single point of contact service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location click apply for full job details
Brand Vaughan
Property Manager
Brand Vaughan Brighton, Sussex
Welcome to Brand Vaughan , we're known for leading the way in Brighton and Hove. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 5 offices and over 50 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property click apply for full job details
Jul 18, 2025
Full time
Welcome to Brand Vaughan , we're known for leading the way in Brighton and Hove. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 5 offices and over 50 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property click apply for full job details
Linley and Simpson
Property Manager
Linley and Simpson Ilkley, Yorkshire
Welcome to Linley and Simpson , we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond , the UK's leading network of lettings and estate agencies, we're proud to have 21 offices and over 250 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their pro click apply for full job details
Jul 18, 2025
Full time
Welcome to Linley and Simpson , we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond , the UK's leading network of lettings and estate agencies, we're proud to have 21 offices and over 250 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their pro click apply for full job details
Lettings & Investment Manager
Thornley Groves
Welcome to Thornley Groves , where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property click apply for full job details
Jul 18, 2025
Full time
Welcome to Thornley Groves , where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property click apply for full job details
Property Manager
Talent-UK Ltd Saltaire, Yorkshire
Talent-UK are recruiting on behalf of their client, a busy and vibrant estate agents in Shipley/Saltaire on a full time permanent basis Working Hours: Monday to Friday: 9:00am 5:00pm 1 in 4 Saturdays: 9:00am 12:30pm (half day) (half day in lieu offered for working the Saturday) No property inspections required About the Role: We are looking for a proactive and organised Property Manager to join a busy lettings team. This is an office-based role focused on managing tenancies and providing excellent service to landlords and tenants. While previous experience in property management is preferred, we are open to candidates with strong customer service or client-facing backgrounds who are eager to learn. Key Responsibilities: Manage a portfolio of residential rental properties Handle day-to-day tenant and landlord enquiries Coordinate maintenance and repairs with contractors Organise tenancy renewals, check-ins, and check-outs Ensure compliance with relevant housing legislation and health & safety regulations Manage deposit returns and disputes in line with TDS (or relevant scheme) procedures Liaise with lettings and accounts teams to ensure smooth operations Provide regular updates to landlords on the status of their property and tenancy Requirements: Strong communication and organisational skills Customer-focused with a problem-solving mindset Experience in property management or a customer-facing environment (hospitality, retail, call centres, etc.) Ability to manage time effectively and work under pressure IT literate experience using CRM or property management systems a plus A team player with a positive attitude and professional approach This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position, and we have your consent to do so.
Jul 17, 2025
Full time
Talent-UK are recruiting on behalf of their client, a busy and vibrant estate agents in Shipley/Saltaire on a full time permanent basis Working Hours: Monday to Friday: 9:00am 5:00pm 1 in 4 Saturdays: 9:00am 12:30pm (half day) (half day in lieu offered for working the Saturday) No property inspections required About the Role: We are looking for a proactive and organised Property Manager to join a busy lettings team. This is an office-based role focused on managing tenancies and providing excellent service to landlords and tenants. While previous experience in property management is preferred, we are open to candidates with strong customer service or client-facing backgrounds who are eager to learn. Key Responsibilities: Manage a portfolio of residential rental properties Handle day-to-day tenant and landlord enquiries Coordinate maintenance and repairs with contractors Organise tenancy renewals, check-ins, and check-outs Ensure compliance with relevant housing legislation and health & safety regulations Manage deposit returns and disputes in line with TDS (or relevant scheme) procedures Liaise with lettings and accounts teams to ensure smooth operations Provide regular updates to landlords on the status of their property and tenancy Requirements: Strong communication and organisational skills Customer-focused with a problem-solving mindset Experience in property management or a customer-facing environment (hospitality, retail, call centres, etc.) Ability to manage time effectively and work under pressure IT literate experience using CRM or property management systems a plus A team player with a positive attitude and professional approach This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position, and we have your consent to do so.
Spicerhaart
Sales Progressor
Spicerhaart Chelmsford, Essex
What to expect as a Sales Progressor Register client details Chase key stakeholders throughout the home buying process: Mortgage advisers or lenders Solicitors Your buyer The vendor (client selling the house) Surveyors Any other key parts to the process Gather required documents to complete the sale Identification Mortgage agreement Required insurance policies Manage the home buying process to ensure successful completion What you need to bring to the table Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process A reputation for delivering outstanding customer service Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry Passionate about haart, our values and processes A hunger to earn. A drive to work hard and reap the rewards from your dedication As a Sales Progressor, we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion What's on offer to you Basic annual salary is between £17,500 to £22,000 (Depending on experience) Move Manager Scheme - Quarterly bonuses for successfully converting a % of the pipeline: 80% - £250 90% - £(Apply online only)% - £750 Dedicated training and coaching to support your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Are you good at? Engaging with people from all walks of life. You're able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face Spinning a lot of plates, you've mastered multitasking and excel managing numerous responsibilities and tasks Being a Team Player Wanting to do an excellent job, not just for you but for the team and most importantly your customer Believing in yourself and your abilities - and not being afraid to show it The finer details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: 1. Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) 2. We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need 1. Proof of Address 2. National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website
Jul 17, 2025
Full time
What to expect as a Sales Progressor Register client details Chase key stakeholders throughout the home buying process: Mortgage advisers or lenders Solicitors Your buyer The vendor (client selling the house) Surveyors Any other key parts to the process Gather required documents to complete the sale Identification Mortgage agreement Required insurance policies Manage the home buying process to ensure successful completion What you need to bring to the table Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process A reputation for delivering outstanding customer service Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry Passionate about haart, our values and processes A hunger to earn. A drive to work hard and reap the rewards from your dedication As a Sales Progressor, we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion What's on offer to you Basic annual salary is between £17,500 to £22,000 (Depending on experience) Move Manager Scheme - Quarterly bonuses for successfully converting a % of the pipeline: 80% - £250 90% - £(Apply online only)% - £750 Dedicated training and coaching to support your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Are you good at? Engaging with people from all walks of life. You're able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face Spinning a lot of plates, you've mastered multitasking and excel managing numerous responsibilities and tasks Being a Team Player Wanting to do an excellent job, not just for you but for the team and most importantly your customer Believing in yourself and your abilities - and not being afraid to show it The finer details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: 1. Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) 2. We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need 1. Proof of Address 2. National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website
Kinleigh Folkard & Hayward
Branch Coordinator - Dulwich Village
Kinleigh Folkard & Hayward
At KFH our branch coordinators sit at the heart of our branch network; supporting sales and lettings negotiators and branch directors daily allowing everyone to achieve high quality customer service. Do you have experience in forming and developing great relationships with customers and colleagues? We're looking for an individual that can collaborate with others, share their administration knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a coordinator to bring new thinking and embrace our legacy. At KFH, with over 60 branches across the capital we are London's largest property services groups, and we are growing! As one of London's leading property services groups we offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking. You will report to our Regional Administration Manager. Responsibilities of a branch coordinator include: Communicate with customers by phone, email and face to face maintaining company standards Prepare valuation packs Use and maintain KFH's CRM where required Produce and issue all necessary paperwork for clients and solicitors Ensure all compliance procedures are met Communicate with third party companies Communicate with KFH's Accounts department for payments Provide high levels of customer service Support sales and lettings negotiators, and branch directors At KFH we are looking for a coordinator with a proven track record in administration, a coordinator that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation. KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. Click here to see all our company benefits, including additional earning potential and discounts. KFH. People. We get it.
Jul 17, 2025
Full time
At KFH our branch coordinators sit at the heart of our branch network; supporting sales and lettings negotiators and branch directors daily allowing everyone to achieve high quality customer service. Do you have experience in forming and developing great relationships with customers and colleagues? We're looking for an individual that can collaborate with others, share their administration knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a coordinator to bring new thinking and embrace our legacy. At KFH, with over 60 branches across the capital we are London's largest property services groups, and we are growing! As one of London's leading property services groups we offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking. You will report to our Regional Administration Manager. Responsibilities of a branch coordinator include: Communicate with customers by phone, email and face to face maintaining company standards Prepare valuation packs Use and maintain KFH's CRM where required Produce and issue all necessary paperwork for clients and solicitors Ensure all compliance procedures are met Communicate with third party companies Communicate with KFH's Accounts department for payments Provide high levels of customer service Support sales and lettings negotiators, and branch directors At KFH we are looking for a coordinator with a proven track record in administration, a coordinator that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation. KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. Click here to see all our company benefits, including additional earning potential and discounts. KFH. People. We get it.
Sheltered Housing Manager - 6 Month FTC
Octavia Development Services Limited
Join our team supporting residents aged 50+ across our Sheltered Housing Schemes. You'll provide high-quality housing management across dispersed sites, supporting residents with a range of needs-from low-level support to more complex cases-while promoting independence and wellbeing. We're looking for a motivated, customer-focused individual who thrives in a people-facing role. You'll manage day-to-day resident enquiries, resolve issues proactively, and work with internal and external partners to ensure a safe, happy, and supportive living environment. Key areas include ASB, voids and lettings, rent, and repairs. This is a great opportunity for a self-starter with strong problem-solving and organisational skills. In return, you'll receive ongoing support, training, and a collaborative working environment. Key Responsibilities Demonstrate extensive housing management knowledge, an understanding of housing law and ability to use this knowledge to effectively manage a scheme with a minimum of 70 units Through regular contact, including home visits, develop and maintain positive, supportive relationships with residents. Recognise diversity and adapt approach depending on resident's needs. Develop and maintain positive relationships and work in close partnership with internal and external services to respond to residents need To carry out regular need and risk assessments and support plans, ensuring they are developed and reviewed with the resident and agreed outcomes are achieved. Assess the needs of residents and their homes to enable them stay independent at home Lead in response to low-level ASB which can be resolved through simple intervention. Lead on high- level ASB with a good understanding of vulnerable residents need with a good understanding of landlord responsibility Monitor and deal with any breaches of tenancy. Deal with queries and complaints, nuisance, harassment and tenancy disputes making referrals to an independent mediation service if appropriate. Take action in accordance with Octavia's policies. Liaising with the Supported housing officer and Sheltered Housing Manager for on-going serious cases Void management - work in partnership with the central voids team, supported housing officer, Mears and partners to meet void relet times across the scheme and ensure void periods are minimised as far as possible. Source referrals. Carryout viewings and sign-up Together with the Income Collection Officer, deal with rent account enquiries, and seek to resolve rent arrears issues, including advising and assisting tenants to claim housing and welfare benefits entitlement, and referring them to other agencies for advice and support where necessary Carry out health and safety checks e.g. fire alarm testing, fire checks (where required) across all sites Maintain accurate records e.g. fire testing logs, maintenance reporting Ensure buildings meet all health and safety requirements, including planning, checking and follow up from inspections and audits. Ensure a high standard of cleanliness, safety and security is maintained Carry out regular inspections of building and common parts. Identify elements of maintenance, health and safety hazards and reporting any repairs required. Be a key holder for buildings and allow access. Ensure the security of communal facilities and buildings Monitor and report on the performance of care takers within the buildings Build good relationships and work closely with community alarms services to ensure processes are in place to address resident emergency calls and access to flats when required To assure all reasonable means to safeguard service users are implemented and alerts raised regarding any concerns. Report any concerns relating to safeguarding using the organisational procedure Support tenants with the moving in process including supporting vulnerable tenants with a range of complex issues in order to enable successful resettlement. Including connecting to utilities, sorting out furniture etc Undertake resident involvement activities that enable tenants to experience a range of activities Arrange activities that interest the range of residents living in the scheme. Support and lead on scheme meetings and consultation events. Encourage resident participation. Liaise with the Resident Involvement Team to create opportunities that ensure residents are able to influence services that impact them To assure that all contact and outcomes are recorded and demonstrate the impact of the service in the agreed way and use this information to produce reports and monitoring returns as required. Record, Collate and maintain tenant and other housing management records, both computerised and manual, and ensure compliance with Octavia's access to information policy We are looking for individuals who will encompass our values and support one another in achieving their potential. For this position, we have listed the requirements we believe are essential for this role: Experience Two years' experience of working with people aged 50+ and understanding their needs Two years' experience of working in housing, support or a related advisory field Experience of void management Managing ASB Knowledge An understanding of the needs of Older People and Mental Illness Understanding of how to develop support networks and enabling people to achieve independence Good understanding of the welfare rights/ benefits system Good understanding of housing management Skills Excellent interpersonal skills - verbal communication Excellent written communication skills and ability to write clear and accurate correspondence Ability to respond to a range of different personal problems and diverse needs appropriately. Must be able to remain calm, patient and resolve conflict, supporting residents with sensitivity and care To manage own workload and deliver within agreed timescales, using appropriate judgment to refer matters Proficient in the use of outlook, word and excel packages This is a contract role on a day rate of £130.39 per day. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. Everyone is welcome. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Jul 17, 2025
Full time
Join our team supporting residents aged 50+ across our Sheltered Housing Schemes. You'll provide high-quality housing management across dispersed sites, supporting residents with a range of needs-from low-level support to more complex cases-while promoting independence and wellbeing. We're looking for a motivated, customer-focused individual who thrives in a people-facing role. You'll manage day-to-day resident enquiries, resolve issues proactively, and work with internal and external partners to ensure a safe, happy, and supportive living environment. Key areas include ASB, voids and lettings, rent, and repairs. This is a great opportunity for a self-starter with strong problem-solving and organisational skills. In return, you'll receive ongoing support, training, and a collaborative working environment. Key Responsibilities Demonstrate extensive housing management knowledge, an understanding of housing law and ability to use this knowledge to effectively manage a scheme with a minimum of 70 units Through regular contact, including home visits, develop and maintain positive, supportive relationships with residents. Recognise diversity and adapt approach depending on resident's needs. Develop and maintain positive relationships and work in close partnership with internal and external services to respond to residents need To carry out regular need and risk assessments and support plans, ensuring they are developed and reviewed with the resident and agreed outcomes are achieved. Assess the needs of residents and their homes to enable them stay independent at home Lead in response to low-level ASB which can be resolved through simple intervention. Lead on high- level ASB with a good understanding of vulnerable residents need with a good understanding of landlord responsibility Monitor and deal with any breaches of tenancy. Deal with queries and complaints, nuisance, harassment and tenancy disputes making referrals to an independent mediation service if appropriate. Take action in accordance with Octavia's policies. Liaising with the Supported housing officer and Sheltered Housing Manager for on-going serious cases Void management - work in partnership with the central voids team, supported housing officer, Mears and partners to meet void relet times across the scheme and ensure void periods are minimised as far as possible. Source referrals. Carryout viewings and sign-up Together with the Income Collection Officer, deal with rent account enquiries, and seek to resolve rent arrears issues, including advising and assisting tenants to claim housing and welfare benefits entitlement, and referring them to other agencies for advice and support where necessary Carry out health and safety checks e.g. fire alarm testing, fire checks (where required) across all sites Maintain accurate records e.g. fire testing logs, maintenance reporting Ensure buildings meet all health and safety requirements, including planning, checking and follow up from inspections and audits. Ensure a high standard of cleanliness, safety and security is maintained Carry out regular inspections of building and common parts. Identify elements of maintenance, health and safety hazards and reporting any repairs required. Be a key holder for buildings and allow access. Ensure the security of communal facilities and buildings Monitor and report on the performance of care takers within the buildings Build good relationships and work closely with community alarms services to ensure processes are in place to address resident emergency calls and access to flats when required To assure all reasonable means to safeguard service users are implemented and alerts raised regarding any concerns. Report any concerns relating to safeguarding using the organisational procedure Support tenants with the moving in process including supporting vulnerable tenants with a range of complex issues in order to enable successful resettlement. Including connecting to utilities, sorting out furniture etc Undertake resident involvement activities that enable tenants to experience a range of activities Arrange activities that interest the range of residents living in the scheme. Support and lead on scheme meetings and consultation events. Encourage resident participation. Liaise with the Resident Involvement Team to create opportunities that ensure residents are able to influence services that impact them To assure that all contact and outcomes are recorded and demonstrate the impact of the service in the agreed way and use this information to produce reports and monitoring returns as required. Record, Collate and maintain tenant and other housing management records, both computerised and manual, and ensure compliance with Octavia's access to information policy We are looking for individuals who will encompass our values and support one another in achieving their potential. For this position, we have listed the requirements we believe are essential for this role: Experience Two years' experience of working with people aged 50+ and understanding their needs Two years' experience of working in housing, support or a related advisory field Experience of void management Managing ASB Knowledge An understanding of the needs of Older People and Mental Illness Understanding of how to develop support networks and enabling people to achieve independence Good understanding of the welfare rights/ benefits system Good understanding of housing management Skills Excellent interpersonal skills - verbal communication Excellent written communication skills and ability to write clear and accurate correspondence Ability to respond to a range of different personal problems and diverse needs appropriately. Must be able to remain calm, patient and resolve conflict, supporting residents with sensitivity and care To manage own workload and deliver within agreed timescales, using appropriate judgment to refer matters Proficient in the use of outlook, word and excel packages This is a contract role on a day rate of £130.39 per day. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. Everyone is welcome. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

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