Commercial Administrator required for 6 month fixed contract in Matlock £25,000 Your new company Working for a leading manufacturing business in Matlock you will be part of a growing department. Due to an increase in workloads our client is keen to appoint a Commercial Administrator to provide support initially on a 6 month fixed term contract but this role could quickly become permanent for the right candidate. Key Vacancy information - Immediate start required in June /July 2025 - Based on site in Matlock - Salary £25,000 - 36 hour week - 9-5 Monday to Friday - Free parking , ideally the successful applicant will have their own transport as public transport is limited. -This role is a fixed contract for 6 months but could become permanent for the right candidate Your new role This will be a busy admin role based in the Sales / Commercial Department and the main purpose of the role will be to support with commercial admin tasks. The successful candidate will ideally have held a similar role previously and able to demonstrate the ability to complete the duties of the role as described; - Support with all admin related to commercial sales (no sales involved) - Sales order processing -Liaise with transport partners to coordinate customer deliveries -Data entry and maintenance of all pricing and customer paperwork onto the system (SAP) -Update Excel worksheets -Keep product information up to date on the system, -Ensure that all freight is documented correctly and compliant (training given) - Export documentation, completing pack lists and invoices ( training given) - General admin tasks and admin support requested by the Customer Services Manager -Knowledge of MS Office required, SAP would be ideal but not essential What you'll need to succeed The successful candidate will ideally have a minimum of 1-2 years admin experience. An excellent working knowledge of MS Office is required Candidates must be able to reach the office location and be able to start a fixed contract immediately. Hays Recruitment are recruiting to this vacancy on behalf of our fantastic client. Should your application be successful a Consultant will call you to discuss a telephone screen and the next steps please make sure you receive the call and speak to the Consultant promptly. What you'll get in return Immediate start required in June /July 2025- Based on site in Matlock - Salary £25,000 - 36 hour week - 9-5 Monday to Friday - Free parking , ideally the successful applicant will have their own transport as public transport is limited. -This role is a fixed contract for 6 months but could become permanent for the right candidate What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 19, 2025
Full time
Commercial Administrator required for 6 month fixed contract in Matlock £25,000 Your new company Working for a leading manufacturing business in Matlock you will be part of a growing department. Due to an increase in workloads our client is keen to appoint a Commercial Administrator to provide support initially on a 6 month fixed term contract but this role could quickly become permanent for the right candidate. Key Vacancy information - Immediate start required in June /July 2025 - Based on site in Matlock - Salary £25,000 - 36 hour week - 9-5 Monday to Friday - Free parking , ideally the successful applicant will have their own transport as public transport is limited. -This role is a fixed contract for 6 months but could become permanent for the right candidate Your new role This will be a busy admin role based in the Sales / Commercial Department and the main purpose of the role will be to support with commercial admin tasks. The successful candidate will ideally have held a similar role previously and able to demonstrate the ability to complete the duties of the role as described; - Support with all admin related to commercial sales (no sales involved) - Sales order processing -Liaise with transport partners to coordinate customer deliveries -Data entry and maintenance of all pricing and customer paperwork onto the system (SAP) -Update Excel worksheets -Keep product information up to date on the system, -Ensure that all freight is documented correctly and compliant (training given) - Export documentation, completing pack lists and invoices ( training given) - General admin tasks and admin support requested by the Customer Services Manager -Knowledge of MS Office required, SAP would be ideal but not essential What you'll need to succeed The successful candidate will ideally have a minimum of 1-2 years admin experience. An excellent working knowledge of MS Office is required Candidates must be able to reach the office location and be able to start a fixed contract immediately. Hays Recruitment are recruiting to this vacancy on behalf of our fantastic client. Should your application be successful a Consultant will call you to discuss a telephone screen and the next steps please make sure you receive the call and speak to the Consultant promptly. What you'll get in return Immediate start required in June /July 2025- Based on site in Matlock - Salary £25,000 - 36 hour week - 9-5 Monday to Friday - Free parking , ideally the successful applicant will have their own transport as public transport is limited. -This role is a fixed contract for 6 months but could become permanent for the right candidate What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
A growing tech company in Kidlington is looking for a Client Service Administrator to join Your new company This client works with some of the UK's most prominent banks and solicitors, delivering high-quality digital products and services. As they embark on an exciting new phase of business development, they're expanding their Operations team and looking for exceptional individuals to grow with them. Your new role As a Client Data Administrator, you'll take ownership of one of the company's key services offered to UK banks. You'll be the go-to contact for clients and their staff-building strong, professional relationships and ensuring seamless coordination with third-party suppliers. Your responsibilities will include anything from managing daily operations, maintaining product quality, communicating with clients via video call, phone, and email and performing regular data checks and monitoring data flow integrity. You will produce accurate Management Information reports and identify opportunities for improvement and efficiency. You will work on a hybrid basis with Monday to Wednesday in the office with Thursday and Friday at home. Hours are 9-5pm. What you'll need to succeed You will be highly numerate (A Level Maths is desirable) with strong Excel skills. You will be a confident communicator, be inquisitive, self-motivated and solution-oriented. You will be able to shift your priorities and multitask with ease. Ideally, you will have worked in a customer service environment with some exposure to data or reports. What you'll get in return You will be offered a salary between £24,000 - £26,000 depending on experience, alongside a generous benefits package. This role has great routes for growth and you will be joining a supportive team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jul 19, 2025
Full time
A growing tech company in Kidlington is looking for a Client Service Administrator to join Your new company This client works with some of the UK's most prominent banks and solicitors, delivering high-quality digital products and services. As they embark on an exciting new phase of business development, they're expanding their Operations team and looking for exceptional individuals to grow with them. Your new role As a Client Data Administrator, you'll take ownership of one of the company's key services offered to UK banks. You'll be the go-to contact for clients and their staff-building strong, professional relationships and ensuring seamless coordination with third-party suppliers. Your responsibilities will include anything from managing daily operations, maintaining product quality, communicating with clients via video call, phone, and email and performing regular data checks and monitoring data flow integrity. You will produce accurate Management Information reports and identify opportunities for improvement and efficiency. You will work on a hybrid basis with Monday to Wednesday in the office with Thursday and Friday at home. Hours are 9-5pm. What you'll need to succeed You will be highly numerate (A Level Maths is desirable) with strong Excel skills. You will be a confident communicator, be inquisitive, self-motivated and solution-oriented. You will be able to shift your priorities and multitask with ease. Ideally, you will have worked in a customer service environment with some exposure to data or reports. What you'll get in return You will be offered a salary between £24,000 - £26,000 depending on experience, alongside a generous benefits package. This role has great routes for growth and you will be joining a supportive team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Front of House Administrator, Part-time, Chesham, Salary £28000 - £32000 FTE Your new company My client specialises in providing a tailored and specialist service to their customers. With an established process in place, along with access to excellent ongoing training and technical support in all aspects of the role. Your new role As they continue to expand, they are now looking for a highly organised and proactive Front of House Administrator on a part-time basis to join their team and play a key role in ensuring smooth day-to-day operations.As the Front of House Administrator, you will be at the heart of the practice, supporting both clients and the team to ensure efficient workflow and seamless client onboarding and management. Your ability to manage multiple tasks, embrace technology, and maintain strong organisational processes will be vital in helping them continuously improve and support business growth. Additionally, you will provide direct support to the Director. The role is office-based, part-time 3 full working days 09:00 - 17:30 (there is some flexibility available on which days). Supporting continuous development of administrative systems/processes to drive efficiencies and automate where possible Manage principle accountants' emails, prioritising messages and responding to client queries in a professional manner. Oversee the director's calendar, scheduling appointments and ensuring efficient time management. Respond to basic client queries, including financial; providing accurate and timely information. Maintain and organise client records, files, and documentation in a consistent and universal format. Support workflow management across the team, ensuring tasks are assigned, tracked, and completed on time via our client portal. Creation of workflows Running weekly and monthly payroll Assist with basic bookkeeping What you'll need to succeed In order to be successful in applying for the position of Front of House Administrator, you will have: Experience in face-to-face customer service Strong communication skills, both written and verbal, with a professional and approachable tone. Proven experience in administrative and workflow management will be advantageous. Experience of PA support to senior management (desirable) Excellent organisational skills with the ability to manage multiple priorities and deadlines. Previous experience in a similar role, ideally in practice or law What you'll get in return As the Front of House Administrator you will receive: Competitive salary of £28000 - £32000 FTE depending on experience Pension Free parking 28 days annual leave including bank holidays Annual bonus What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 19, 2025
Full time
Front of House Administrator, Part-time, Chesham, Salary £28000 - £32000 FTE Your new company My client specialises in providing a tailored and specialist service to their customers. With an established process in place, along with access to excellent ongoing training and technical support in all aspects of the role. Your new role As they continue to expand, they are now looking for a highly organised and proactive Front of House Administrator on a part-time basis to join their team and play a key role in ensuring smooth day-to-day operations.As the Front of House Administrator, you will be at the heart of the practice, supporting both clients and the team to ensure efficient workflow and seamless client onboarding and management. Your ability to manage multiple tasks, embrace technology, and maintain strong organisational processes will be vital in helping them continuously improve and support business growth. Additionally, you will provide direct support to the Director. The role is office-based, part-time 3 full working days 09:00 - 17:30 (there is some flexibility available on which days). Supporting continuous development of administrative systems/processes to drive efficiencies and automate where possible Manage principle accountants' emails, prioritising messages and responding to client queries in a professional manner. Oversee the director's calendar, scheduling appointments and ensuring efficient time management. Respond to basic client queries, including financial; providing accurate and timely information. Maintain and organise client records, files, and documentation in a consistent and universal format. Support workflow management across the team, ensuring tasks are assigned, tracked, and completed on time via our client portal. Creation of workflows Running weekly and monthly payroll Assist with basic bookkeeping What you'll need to succeed In order to be successful in applying for the position of Front of House Administrator, you will have: Experience in face-to-face customer service Strong communication skills, both written and verbal, with a professional and approachable tone. Proven experience in administrative and workflow management will be advantageous. Experience of PA support to senior management (desirable) Excellent organisational skills with the ability to manage multiple priorities and deadlines. Previous experience in a similar role, ideally in practice or law What you'll get in return As the Front of House Administrator you will receive: Competitive salary of £28000 - £32000 FTE depending on experience Pension Free parking 28 days annual leave including bank holidays Annual bonus What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Senior Microsoft Security Consultant / Architect (focus on Entra, Purview, Defender for Cloud, Sentinel, Azure, Defender XDR, Power Platform etc) Location: UK or Ireland - Remote within teh country, or Hybrid (flexibility offered). Applicants must be authorised to work in the country - no sponsorship available SC cleared or must be eligible and able to obtain SC clearance Overview An opportunity has emerged for an experienced Microsoft Security Consultant to become a part of our vibrant and rapidly growing Microsoft Security Consultancy Practice at Threatscape. The successful candidate will directly report to the Practice Lead, Ru Campbell MVP , and join our already thriving team. In this role, you will be responsible for delivering Microsoft security, compliance, identity, and management solutions and services . Your responsibilities will encompass a blend of both pre and post-sales consulting, often juggling multiple projects simultaneously. This is a highly rewarding role for someone obsessive and passionate about Microsoft Security, working in a team culture of the highest professional standards to deliver best-in-market Microsoft Security services. Key responsibilities: Act as a subject matter expert for Microsoft security, compliance, identity, and management when engaging with our clients. Lead customer engagements, covering scoping, demonstrations, design, development, implementation, and customization of Microsoft solutions. Collaborate with the Practice Lead to craft new solutions, engagements, software, tools, and commercial + marketing opportunities leveraging the Microsoft portfolio. What you will do: Evaluate, deploy, and advise customers regarding Microsoft security capabilities, practices, and tools, providing insightful assessments. Present advisory services, technical demonstrations, and pre through to post sales materials. Contribute to security reviews and gap analyses. Maintain a proficient understanding of comparable security technologies. To be successful, you need: Deep hands-on experience with tales from the trenches of scoping, implementation, issue resolution, and configuration of (in order of priority): Purview, Entra, Co-Pilot/AI, Azure, Sentinel, Defender, Intune. Proficiency in designing and implementing comprehensive security architectures across both on-premises and cloud-based solutions. Excellent written and verbal communication skills, with proven experience engaging in detailed technical and business discussions. Ability to fantastically communicate security concepts, particularly in relation to Microsoft security offerings, balancing both "marketing talk" with real-life, tell-it-like-it-is plain-English language If you are an active member of the Microsoft Security or general cybersecurity community, with proven work such as blogs, conference sessions, and so on, this will massively differentiate you from other candidates - we are huge on sharing with the community! Ability to "think like the adversary", and understand the threat landscape, and how our customers can balance defence mechanisms with business pragmatism. To be a stand-out candidate, must also have experience with securing and/or managing one or more of the following specific technologies: Defender for Cloud Power Platform Active Directory (Tiering, Certificate Services (ADCS), Federation Services (ADFS Azure (Firewall, DDOS Protection, Bastion, Front Door, Web Application Firewall) Intune Suite Entra Suite Microsoft Identity Manager Sailpoint IQ Identity IQ, Okta, Zscaler, Netskope, and other Microsoft 'compete' and migration-opportunity platforms Qualifications desired: AZ-500 Microsoft Certified: Azure Security Technologies SC-100 Microsoft Security Administrator Associate SC-200 Microsoft Security Operations Analyst SC-300 Microsoft Security Identity and Access Administrator SC-400 Microsoft Information Protection Administrator The following qualification types would be considered a huge value differentiator for candidates: Azure or Power Platform at associate/expert-level Red and purple team certifications Join us at Threatscape and be a pivotal contributor to our cutting-edge security solutions, working in a dynamic environment with ample growth opportunities. Your expertise will shape the future of cybersecurity in collaboration with our visionary team. Why join Threatscape? We're a Microsoft Solutions Partner for Security and Modern Work, 5 times winner of the Security Partner of the Year (regional + global), and have Advanced Certification in Threat Protection, Identity and Access Management, Information Protection and Governance, and Modernizing Endpoints. We're member of the Microsoft Intelligence Security Association (MISA) , Microsoft's premiere Security Partner association. We offer the opportunity to work with and learn from some of the best consultants and architects (including an MVP, who'll support your journey to the same), who have delivered multiple projects. Work as a key player within a growing, thriving Microsoft Practice with the fantastic career and learning opportunities that come with such a position Get in touch for a chat.
Jul 19, 2025
Full time
Senior Microsoft Security Consultant / Architect (focus on Entra, Purview, Defender for Cloud, Sentinel, Azure, Defender XDR, Power Platform etc) Location: UK or Ireland - Remote within teh country, or Hybrid (flexibility offered). Applicants must be authorised to work in the country - no sponsorship available SC cleared or must be eligible and able to obtain SC clearance Overview An opportunity has emerged for an experienced Microsoft Security Consultant to become a part of our vibrant and rapidly growing Microsoft Security Consultancy Practice at Threatscape. The successful candidate will directly report to the Practice Lead, Ru Campbell MVP , and join our already thriving team. In this role, you will be responsible for delivering Microsoft security, compliance, identity, and management solutions and services . Your responsibilities will encompass a blend of both pre and post-sales consulting, often juggling multiple projects simultaneously. This is a highly rewarding role for someone obsessive and passionate about Microsoft Security, working in a team culture of the highest professional standards to deliver best-in-market Microsoft Security services. Key responsibilities: Act as a subject matter expert for Microsoft security, compliance, identity, and management when engaging with our clients. Lead customer engagements, covering scoping, demonstrations, design, development, implementation, and customization of Microsoft solutions. Collaborate with the Practice Lead to craft new solutions, engagements, software, tools, and commercial + marketing opportunities leveraging the Microsoft portfolio. What you will do: Evaluate, deploy, and advise customers regarding Microsoft security capabilities, practices, and tools, providing insightful assessments. Present advisory services, technical demonstrations, and pre through to post sales materials. Contribute to security reviews and gap analyses. Maintain a proficient understanding of comparable security technologies. To be successful, you need: Deep hands-on experience with tales from the trenches of scoping, implementation, issue resolution, and configuration of (in order of priority): Purview, Entra, Co-Pilot/AI, Azure, Sentinel, Defender, Intune. Proficiency in designing and implementing comprehensive security architectures across both on-premises and cloud-based solutions. Excellent written and verbal communication skills, with proven experience engaging in detailed technical and business discussions. Ability to fantastically communicate security concepts, particularly in relation to Microsoft security offerings, balancing both "marketing talk" with real-life, tell-it-like-it-is plain-English language If you are an active member of the Microsoft Security or general cybersecurity community, with proven work such as blogs, conference sessions, and so on, this will massively differentiate you from other candidates - we are huge on sharing with the community! Ability to "think like the adversary", and understand the threat landscape, and how our customers can balance defence mechanisms with business pragmatism. To be a stand-out candidate, must also have experience with securing and/or managing one or more of the following specific technologies: Defender for Cloud Power Platform Active Directory (Tiering, Certificate Services (ADCS), Federation Services (ADFS Azure (Firewall, DDOS Protection, Bastion, Front Door, Web Application Firewall) Intune Suite Entra Suite Microsoft Identity Manager Sailpoint IQ Identity IQ, Okta, Zscaler, Netskope, and other Microsoft 'compete' and migration-opportunity platforms Qualifications desired: AZ-500 Microsoft Certified: Azure Security Technologies SC-100 Microsoft Security Administrator Associate SC-200 Microsoft Security Operations Analyst SC-300 Microsoft Security Identity and Access Administrator SC-400 Microsoft Information Protection Administrator The following qualification types would be considered a huge value differentiator for candidates: Azure or Power Platform at associate/expert-level Red and purple team certifications Join us at Threatscape and be a pivotal contributor to our cutting-edge security solutions, working in a dynamic environment with ample growth opportunities. Your expertise will shape the future of cybersecurity in collaboration with our visionary team. Why join Threatscape? We're a Microsoft Solutions Partner for Security and Modern Work, 5 times winner of the Security Partner of the Year (regional + global), and have Advanced Certification in Threat Protection, Identity and Access Management, Information Protection and Governance, and Modernizing Endpoints. We're member of the Microsoft Intelligence Security Association (MISA) , Microsoft's premiere Security Partner association. We offer the opportunity to work with and learn from some of the best consultants and architects (including an MVP, who'll support your journey to the same), who have delivered multiple projects. Work as a key player within a growing, thriving Microsoft Practice with the fantastic career and learning opportunities that come with such a position Get in touch for a chat.
Update your details, view your application and progress Login Job search Job search e.g. "Administrator, Melbourne" Refine search Region UK & Europe 1 Location UK & Europe London 1 South West 1 Category Corporate & Group Travel 1 Work type Full time 1 Brand Corporate Traveller 1 Customer Success Manager Apply now Refer a friend Job no: 527207 Brand: Corporate Traveller Work type: Full time Location: South West, London Categories: Corporate & Group Travel About Corporate Traveller At Corporate Traveller, we're on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary.Part of the corporate division of the Flight Centre Travel Group (FCTG), Corporate Traveller is one of FCTG's most successful brands, globally. Our mission is to make end to end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results, for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. And at our core, we believe that together we can do anything. Together, we are here to take it to the next level. About You As a Customer Success Manager for Corporate Traveller, your purpose will be to drive customer profitability, retention, and growth. You will contribute new business and achieve maximum revenue for your team by ensuring the adaptation of Corporate Traveller across your portfolio of key clients. A key focus of your role is showcasing the value of the brand to your clients by maintaining a close relationship with your key contacts, reviewing your client's business needs, and increasing and optimising the number of services provided to your customers. Qualifications Experience in Customer/Account management Ability to clearly articulate knowledge about products, services and value propositions to customers What's in it for you Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team. Career Development: With Flight Centre Travel Group's global presence, spanning 30+ brands in over 20 countries, you'll have clear career pathways and the resources you need to achieve your professional goals, including training and support. Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more. Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness. Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan. Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy. Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances. And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits. Our number one philosophy is our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at . At Corporate Traveller, we're on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results, for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. We are watermelon (don't worry, you'll catch on.) And at our core, we believe that together we can do anything. Together, we are here to take it to the next level. Are you in? At Corporate Traveller, we're on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results, for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. We are watermelon (don't worry, you'll catch on.) And at our core, we believe that together we can do anything. Together, we are here to take it to the next level. Are you in? Privacy Preference Center Your Privacy Your Privacy Always Active
Jul 19, 2025
Full time
Update your details, view your application and progress Login Job search Job search e.g. "Administrator, Melbourne" Refine search Region UK & Europe 1 Location UK & Europe London 1 South West 1 Category Corporate & Group Travel 1 Work type Full time 1 Brand Corporate Traveller 1 Customer Success Manager Apply now Refer a friend Job no: 527207 Brand: Corporate Traveller Work type: Full time Location: South West, London Categories: Corporate & Group Travel About Corporate Traveller At Corporate Traveller, we're on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary.Part of the corporate division of the Flight Centre Travel Group (FCTG), Corporate Traveller is one of FCTG's most successful brands, globally. Our mission is to make end to end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results, for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. And at our core, we believe that together we can do anything. Together, we are here to take it to the next level. About You As a Customer Success Manager for Corporate Traveller, your purpose will be to drive customer profitability, retention, and growth. You will contribute new business and achieve maximum revenue for your team by ensuring the adaptation of Corporate Traveller across your portfolio of key clients. A key focus of your role is showcasing the value of the brand to your clients by maintaining a close relationship with your key contacts, reviewing your client's business needs, and increasing and optimising the number of services provided to your customers. Qualifications Experience in Customer/Account management Ability to clearly articulate knowledge about products, services and value propositions to customers What's in it for you Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team. Career Development: With Flight Centre Travel Group's global presence, spanning 30+ brands in over 20 countries, you'll have clear career pathways and the resources you need to achieve your professional goals, including training and support. Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more. Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness. Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan. Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy. Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances. And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits. Our number one philosophy is our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at . At Corporate Traveller, we're on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results, for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. We are watermelon (don't worry, you'll catch on.) And at our core, we believe that together we can do anything. Together, we are here to take it to the next level. Are you in? At Corporate Traveller, we're on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results, for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. We are watermelon (don't worry, you'll catch on.) And at our core, we believe that together we can do anything. Together, we are here to take it to the next level. Are you in? Privacy Preference Center Your Privacy Your Privacy Always Active
Role : Solution Architect Job type : Permanent, full-time Salary : £90K Industry - Music - Music Rights Management, Copyright Location : London - Hybrid (2-3 days per week in office) Team: Enterprise Architecture Purpose : The Solution Architect will play a crucial role in architecting and supporting the implementation of effective solutions that meet the business needs of customers and align with overall business and technology strategies. You will be responsible for translating functional, and non-functional requirements into solution architectures ensuring that solutions are aligned with Architectural principles and standards. Sitting within the Enterprise Architecture team, you will collaborate closely with stakeholders, including enterprise architects, business analysts & product owners, project managers, developers, engineers, and system administrators, to deliver successful outcomes. All the company systems fall under the responsibility of the EA Team, covering technologies including Microsoft, Oracle, Salesforce and MuleSoft, both Cloud-based and on-premises. Responsibilities : •Architect end-to-end technology solutions aligned with business goals, principles, and roadmaps. •Lead, mentor, and support Technical Leads, enabling solution design within defined guardrails. •Develop solutions, high-level, and low-level designs to meet requirements and guide engineering. •Assist in creating technical specs, including system architecture, interfaces, data flows, and integrations. •Create and promote architectural artefacts-mission, standards, principles, templates, and patterns. Experience : •Relevant certifications (e.g., TOGAF, ArchiMate, Azure Architect, MuleSoft Architect). •Broad technology knowledge: Oracle, Microsoft, Cloud, databases, APIs, web services. •Skilled in architectural methods: abstraction, partitioning, patterns, tools, stakeholder mapping, strategic alignment. •Experience with architecture governance frameworks. •Strong collaboration and influence across cross-functional teams, from delivery to executive level. •Clear communicator able to explain technical concepts to non-technical stakeholders. •Proven track record in architecting and delivering complex IT solutions simply and effectively. •Experienced in change environments, across waterfall and agile/iterative methodologies. •Background in high-volume transactional systems and legacy system modernization. •Skilled in cloud migrations and cloud-native architectures. •Excellent analytical and problem-solving abilities, balancing technical and business needs. Benefits : •Flexibility at the start, middle and end of your working day •25 days holiday entitlement with the option to top up twice annually up to a maximum of 30 days •Work from anywhere in the world, for up to 8 weeks of the year •A range of family friendly leave including enhanced maternity & paternity, grandparent, fertility, reproductive and menopause support •Other benefits, including retail discounts, time off to volunteer with charity partners, gym discounts and the option to spread the cost of travel into the office via a season ticket loan or bicycle loan.
Jul 19, 2025
Full time
Role : Solution Architect Job type : Permanent, full-time Salary : £90K Industry - Music - Music Rights Management, Copyright Location : London - Hybrid (2-3 days per week in office) Team: Enterprise Architecture Purpose : The Solution Architect will play a crucial role in architecting and supporting the implementation of effective solutions that meet the business needs of customers and align with overall business and technology strategies. You will be responsible for translating functional, and non-functional requirements into solution architectures ensuring that solutions are aligned with Architectural principles and standards. Sitting within the Enterprise Architecture team, you will collaborate closely with stakeholders, including enterprise architects, business analysts & product owners, project managers, developers, engineers, and system administrators, to deliver successful outcomes. All the company systems fall under the responsibility of the EA Team, covering technologies including Microsoft, Oracle, Salesforce and MuleSoft, both Cloud-based and on-premises. Responsibilities : •Architect end-to-end technology solutions aligned with business goals, principles, and roadmaps. •Lead, mentor, and support Technical Leads, enabling solution design within defined guardrails. •Develop solutions, high-level, and low-level designs to meet requirements and guide engineering. •Assist in creating technical specs, including system architecture, interfaces, data flows, and integrations. •Create and promote architectural artefacts-mission, standards, principles, templates, and patterns. Experience : •Relevant certifications (e.g., TOGAF, ArchiMate, Azure Architect, MuleSoft Architect). •Broad technology knowledge: Oracle, Microsoft, Cloud, databases, APIs, web services. •Skilled in architectural methods: abstraction, partitioning, patterns, tools, stakeholder mapping, strategic alignment. •Experience with architecture governance frameworks. •Strong collaboration and influence across cross-functional teams, from delivery to executive level. •Clear communicator able to explain technical concepts to non-technical stakeholders. •Proven track record in architecting and delivering complex IT solutions simply and effectively. •Experienced in change environments, across waterfall and agile/iterative methodologies. •Background in high-volume transactional systems and legacy system modernization. •Skilled in cloud migrations and cloud-native architectures. •Excellent analytical and problem-solving abilities, balancing technical and business needs. Benefits : •Flexibility at the start, middle and end of your working day •25 days holiday entitlement with the option to top up twice annually up to a maximum of 30 days •Work from anywhere in the world, for up to 8 weeks of the year •A range of family friendly leave including enhanced maternity & paternity, grandparent, fertility, reproductive and menopause support •Other benefits, including retail discounts, time off to volunteer with charity partners, gym discounts and the option to spread the cost of travel into the office via a season ticket loan or bicycle loan.
A Credit Controller / Finance Administrator is required to join a finance team in their York offices for this successful and growing organisation. This role involves managing debt collection processes in line with agreed payment terms while providing day-to-day support to finance and administrative operations. Working closely with both internal teams and external clients, the position requires strong attention to detail, excellent communication skills and the ability to manage competing priorities. This is a key role in ensuring the financial health and cash flow of the business remain on track through timely and accurate credit control processes. Key Responsibilities: Manage and collect outstanding debts from business clients. Ensure payments are received in line with agreed terms. Follow up with customers on overdue accounts and resolve queries. Maintain accurate financial records and update the accounting system. Support internal teams with finance-related administrative tasks. Assist with processing core accounting activities. Provide cover for other finance roles when required. Preferred Ideal Experience & Skills Required The successful candidate will demonstrate the following: Previous experience in credit control or financial administration. Confident managing customer queries and negotiating payment terms. Strong organisational skills and attention to detail. Proficient in using accounting software and spreadsheets. Excellent telephone manner and customer service skills What's on Offer The role offers a varied and hands-on finance support position within a close-knit and supportive team. Based in a modern office environment in York, the role offers a stable work pattern and a good level of autonomy. Ideal for someone looking to grow their experience in a finance team and play a central part in the wider commercial operations. Salary :- 25,000 - 26,000 + 25 Days Holiday & more Location :- York. Company:- The organisation deliver design, specification and distribution of specialist electronic components and systems, lighting technologies and connectivity products, working across various industries including the FM, M&E, Electronics and more. Diversity & Inclusion ENMASE Group operate an inclusive and diverse recruitment process, removing any barriers to the recruitment journey where possible, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.
Jul 19, 2025
Full time
A Credit Controller / Finance Administrator is required to join a finance team in their York offices for this successful and growing organisation. This role involves managing debt collection processes in line with agreed payment terms while providing day-to-day support to finance and administrative operations. Working closely with both internal teams and external clients, the position requires strong attention to detail, excellent communication skills and the ability to manage competing priorities. This is a key role in ensuring the financial health and cash flow of the business remain on track through timely and accurate credit control processes. Key Responsibilities: Manage and collect outstanding debts from business clients. Ensure payments are received in line with agreed terms. Follow up with customers on overdue accounts and resolve queries. Maintain accurate financial records and update the accounting system. Support internal teams with finance-related administrative tasks. Assist with processing core accounting activities. Provide cover for other finance roles when required. Preferred Ideal Experience & Skills Required The successful candidate will demonstrate the following: Previous experience in credit control or financial administration. Confident managing customer queries and negotiating payment terms. Strong organisational skills and attention to detail. Proficient in using accounting software and spreadsheets. Excellent telephone manner and customer service skills What's on Offer The role offers a varied and hands-on finance support position within a close-knit and supportive team. Based in a modern office environment in York, the role offers a stable work pattern and a good level of autonomy. Ideal for someone looking to grow their experience in a finance team and play a central part in the wider commercial operations. Salary :- 25,000 - 26,000 + 25 Days Holiday & more Location :- York. Company:- The organisation deliver design, specification and distribution of specialist electronic components and systems, lighting technologies and connectivity products, working across various industries including the FM, M&E, Electronics and more. Diversity & Inclusion ENMASE Group operate an inclusive and diverse recruitment process, removing any barriers to the recruitment journey where possible, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.
Our client has a vacancy for a skilled and efficient Office Manage r to join their team on a permanent basis. This role is situated just outside the town centre of Chesterfield . Parking is provided/re-imbursed. Must have previous experience in an accountancy firm, financial services sector, or other regulated industry e.g. insurance. Benefits: This company has an excellent benefits package designed to support your career growth and well-being, including: Truly flexible working hours 25 days holiday + statutory days, increasing with service + holiday purchase scheme Employee assistance programme Employee discount scheme External training Regular team social events Key Responsibilities: Manage admin processes and be a go to point of contact for the admin team Be involved in project work for the Partners Ensure correspondence, documentation, and filing systems are managed efficiently. Assist with enquiries from business customers and potential new clients, ensuring that all information is handled professionally. Coordinate meetings and appointments, and prepare agendas when needed. Support a team working with multiple clients at any one time, developing and implementing clear organisation and work systems that allow easy access to reports and documents Ideal Candidate: The successful candidate will need to possess: Previous experience in a Senior Administrator or Office Manager role or similar, within financial services, accountancy, insurance or a similar regulated industry sector, with an understanding and appreciation of the compliance aspect of these industries. Strong organisation and time management skills. Proficiency in MS Office Suite Ability to co-ordinate and manage a team Excellent communication skills, both written and verbal. Based within a realistic commutable distance as this is an office-based role, offering truly flexible working hours, operating on a core hours system.
Jul 19, 2025
Full time
Our client has a vacancy for a skilled and efficient Office Manage r to join their team on a permanent basis. This role is situated just outside the town centre of Chesterfield . Parking is provided/re-imbursed. Must have previous experience in an accountancy firm, financial services sector, or other regulated industry e.g. insurance. Benefits: This company has an excellent benefits package designed to support your career growth and well-being, including: Truly flexible working hours 25 days holiday + statutory days, increasing with service + holiday purchase scheme Employee assistance programme Employee discount scheme External training Regular team social events Key Responsibilities: Manage admin processes and be a go to point of contact for the admin team Be involved in project work for the Partners Ensure correspondence, documentation, and filing systems are managed efficiently. Assist with enquiries from business customers and potential new clients, ensuring that all information is handled professionally. Coordinate meetings and appointments, and prepare agendas when needed. Support a team working with multiple clients at any one time, developing and implementing clear organisation and work systems that allow easy access to reports and documents Ideal Candidate: The successful candidate will need to possess: Previous experience in a Senior Administrator or Office Manager role or similar, within financial services, accountancy, insurance or a similar regulated industry sector, with an understanding and appreciation of the compliance aspect of these industries. Strong organisation and time management skills. Proficiency in MS Office Suite Ability to co-ordinate and manage a team Excellent communication skills, both written and verbal. Based within a realistic commutable distance as this is an office-based role, offering truly flexible working hours, operating on a core hours system.
Here at Brockenhurst College , we are looking to recruit an Employment Support Administrator on a full-time, permanent basis at our Basepoint Office in Southampton. In return, you will receive a competitive salary of £23,556 per annum . We are a high-achieving college attracting around 2,800 sixth form students annually. Located within the stunning New Forest National Park, we offer a wide range of courses and superb facilities. The Role: As our Employment Support Administrator , you will provide comprehensive administrative support as part of the Employment Support Services Team (Quickstart). Quickstart is the employment support team for Brockenhurst College, based in Southampton, providing fully funded courses to unemployed adults to support their return to work or progression towards employment. Responsibilities include: Providing efficient administrative support, including managing messages, processes, and systems, with a focus on logging customer referrals accurately on Access Databases. Responding to enquiries via phone and email, maintaining the generic email account and social media platforms for Employment Support Services. Maintaining learner packs, documentation, and tracking relevant paperwork such as pre-enrolment and post-course completion. Supporting tutors with course-related tasks, including classroom setup, exam invigilation, and maintaining the learner break room. Handling queries from learners, visitors, partners, tutors, and the public. Tracking learners post-course to ensure accurate destination data collection. Providing learning support materials, ordering supplies, and maintaining filing systems. Assisting the Curriculum Leader and Coordinator with administrative tasks. Liaising with external organisations relevant to employment services. Supporting colleagues and working flexibly to cover events as needed. Performing duties with accuracy, diplomacy, and confidentiality. Undertaking additional duties as reasonably required. Ideal candidate qualities include: GCSE C in English or equivalent Willingness to work towards a digital/IT qualification Experience in a busy office environment Experience preparing reports and formal documents Experience drafting general communications Experience maintaining files and records Ability to plan work routines effectively Proficiency in Microsoft Office, Outlook, Word, and Excel Benefits include: 25 days' leave, increasing with service, plus Bank Holidays and Christmas closure (pro-rata for part-time staff) Option to purchase additional leave Confidential Employee Assistance Programme On-site Nursery with competitive rates Enrolment in the Local Government Pension Scheme Free eye care vouchers Free secure onsite parking Discounts on shopping, travel, and healthcare Access to onsite gym, courts, pitches, and weekly staff football If you believe you are suitable for this Employment Support Administrator role, please click ' apply ' now! The College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff will undergo safeguarding checks, including an enhanced DBS, and must provide proof of right to work in the UK.
Jul 19, 2025
Full time
Here at Brockenhurst College , we are looking to recruit an Employment Support Administrator on a full-time, permanent basis at our Basepoint Office in Southampton. In return, you will receive a competitive salary of £23,556 per annum . We are a high-achieving college attracting around 2,800 sixth form students annually. Located within the stunning New Forest National Park, we offer a wide range of courses and superb facilities. The Role: As our Employment Support Administrator , you will provide comprehensive administrative support as part of the Employment Support Services Team (Quickstart). Quickstart is the employment support team for Brockenhurst College, based in Southampton, providing fully funded courses to unemployed adults to support their return to work or progression towards employment. Responsibilities include: Providing efficient administrative support, including managing messages, processes, and systems, with a focus on logging customer referrals accurately on Access Databases. Responding to enquiries via phone and email, maintaining the generic email account and social media platforms for Employment Support Services. Maintaining learner packs, documentation, and tracking relevant paperwork such as pre-enrolment and post-course completion. Supporting tutors with course-related tasks, including classroom setup, exam invigilation, and maintaining the learner break room. Handling queries from learners, visitors, partners, tutors, and the public. Tracking learners post-course to ensure accurate destination data collection. Providing learning support materials, ordering supplies, and maintaining filing systems. Assisting the Curriculum Leader and Coordinator with administrative tasks. Liaising with external organisations relevant to employment services. Supporting colleagues and working flexibly to cover events as needed. Performing duties with accuracy, diplomacy, and confidentiality. Undertaking additional duties as reasonably required. Ideal candidate qualities include: GCSE C in English or equivalent Willingness to work towards a digital/IT qualification Experience in a busy office environment Experience preparing reports and formal documents Experience drafting general communications Experience maintaining files and records Ability to plan work routines effectively Proficiency in Microsoft Office, Outlook, Word, and Excel Benefits include: 25 days' leave, increasing with service, plus Bank Holidays and Christmas closure (pro-rata for part-time staff) Option to purchase additional leave Confidential Employee Assistance Programme On-site Nursery with competitive rates Enrolment in the Local Government Pension Scheme Free eye care vouchers Free secure onsite parking Discounts on shopping, travel, and healthcare Access to onsite gym, courts, pitches, and weekly staff football If you believe you are suitable for this Employment Support Administrator role, please click ' apply ' now! The College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff will undergo safeguarding checks, including an enhanced DBS, and must provide proof of right to work in the UK.
Job Description Job Description: The Support Administrator will co-ordinate, analyse, administer and facilitate routine and ad hoc clerical and administrative office work such as data processing, document processing, as well as records and file maintenance. The Support Administrator role will be positioned primarily in the Pricing Function with crossover to Customer Service and potential general office duties where necessary. Key Accountabilities: Preparation, administration and expedition of periodic customer price lists, quotations and tenders. Maintenance and housekeeping of price lists and pricing data in ERP system and CRM systems. Upload and running cost sets as required, whilst maintaining audit trails. Preparation of data to support tenders, quotations and scenario planning. Respond promptly and professionally to customer inquiries via phone, email, and other channels. Order processing and handling of customer requests in line with company policies and procedures. Key Competencies: High levels of attention to detail and ability to follow processes with accuracy and in a timely manner is essential. High level of proficiency in computer systems - Excel (lookups, pivots and filters) and Outlook essential, ERP/MRP and CRM systems experience is desirable. Professional writing and telephone manner with strong communication skills. Highly organised and can prioritise and work under pressure. Ability to take own initiative when needed. Desire to be a team player and an important member of a critical, rewarding and developing functions. To succeed in this role, you will work with key stakeholders across the business and demonstrate good communication. An excellent track record in delivering everyday tasks but in a simplified manner, converting data into useable and relevant information. An attractive package is on offer to the successful candidate, which includes a competitive salary and benefits package. Locally, we offer the opportunity of joining the the Nutreco family within a small, highly motivated and dedicated team. Working for Trouw Nutrition brings the advantages and opportunities of working for an international market leader while feeling part of a local company.
Jul 19, 2025
Full time
Job Description Job Description: The Support Administrator will co-ordinate, analyse, administer and facilitate routine and ad hoc clerical and administrative office work such as data processing, document processing, as well as records and file maintenance. The Support Administrator role will be positioned primarily in the Pricing Function with crossover to Customer Service and potential general office duties where necessary. Key Accountabilities: Preparation, administration and expedition of periodic customer price lists, quotations and tenders. Maintenance and housekeeping of price lists and pricing data in ERP system and CRM systems. Upload and running cost sets as required, whilst maintaining audit trails. Preparation of data to support tenders, quotations and scenario planning. Respond promptly and professionally to customer inquiries via phone, email, and other channels. Order processing and handling of customer requests in line with company policies and procedures. Key Competencies: High levels of attention to detail and ability to follow processes with accuracy and in a timely manner is essential. High level of proficiency in computer systems - Excel (lookups, pivots and filters) and Outlook essential, ERP/MRP and CRM systems experience is desirable. Professional writing and telephone manner with strong communication skills. Highly organised and can prioritise and work under pressure. Ability to take own initiative when needed. Desire to be a team player and an important member of a critical, rewarding and developing functions. To succeed in this role, you will work with key stakeholders across the business and demonstrate good communication. An excellent track record in delivering everyday tasks but in a simplified manner, converting data into useable and relevant information. An attractive package is on offer to the successful candidate, which includes a competitive salary and benefits package. Locally, we offer the opportunity of joining the the Nutreco family within a small, highly motivated and dedicated team. Working for Trouw Nutrition brings the advantages and opportunities of working for an international market leader while feeling part of a local company.
Business Support Administrator page is loaded Business Support Administrator Location: Belfast, Northern Ireland Type: Full time Posted: Yesterday Job Requisition ID: VAC25022 The Support Administrator will coordinate, analyze, administer, and facilitate routine and ad hoc clerical and administrative office work such as data processing, document processing, as well as records and file maintenance. The role will be primarily based in the Pricing Function with crossover to Customer Service and general office duties as needed. Job Responsibilities: Prepare, administer, and expedite periodic customer price lists, quotations, and tenders. Maintain and organize price lists and pricing data in ERP and CRM systems. Upload and run cost sets while maintaining audit trails. Prepare data to support tenders, quotations, and scenario planning. Respond promptly and professionally to customer inquiries via phone, email, and other channels. Process orders and handle customer requests in line with company policies. Key Competencies: High attention to detail and ability to follow processes accurately and timely. Proficiency in Excel (lookups, pivots, filters) and Outlook; experience with ERP/MRP and CRM systems is desirable. Professional communication skills, both written and verbal. Highly organized with the ability to prioritize and work under pressure. Initiative-taking ability. Team-oriented mindset, committed to supporting a critical and developing function. Success in this role requires effective communication with key stakeholders and a proven track record of delivering tasks efficiently, transforming data into useful information. An attractive package, including a competitive salary and benefits, is offered. Join a motivated, dedicated team within Nutreco, a global leader in animal nutrition, offering opportunities to grow within an international company that values local engagement. About Trouw Nutrition: Trouw Nutrition specializes in innovative feed solutions for the animal nutrition industry, operating in 25 countries with around 5,000 employees. Our mission is "Feeding the Future" - supporting sustainable food production for a growing global population. Equal Opportunity Employer: We are committed to diversity and inclusion. All applicants will be considered regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, marital or parental status, military status, or any other legally protected status. Please inform us if you require accommodations during the recruitment process. About Us Nutreco is a leader in animal nutrition and aquafeed, with brands like Skretting (aquafeed) and Trouw Nutrition (animal nutrition). Our purpose is "Feeding the Future," addressing the challenge of feeding 9 billion people by 2050 responsibly and sustainably.
Jul 19, 2025
Full time
Business Support Administrator page is loaded Business Support Administrator Location: Belfast, Northern Ireland Type: Full time Posted: Yesterday Job Requisition ID: VAC25022 The Support Administrator will coordinate, analyze, administer, and facilitate routine and ad hoc clerical and administrative office work such as data processing, document processing, as well as records and file maintenance. The role will be primarily based in the Pricing Function with crossover to Customer Service and general office duties as needed. Job Responsibilities: Prepare, administer, and expedite periodic customer price lists, quotations, and tenders. Maintain and organize price lists and pricing data in ERP and CRM systems. Upload and run cost sets while maintaining audit trails. Prepare data to support tenders, quotations, and scenario planning. Respond promptly and professionally to customer inquiries via phone, email, and other channels. Process orders and handle customer requests in line with company policies. Key Competencies: High attention to detail and ability to follow processes accurately and timely. Proficiency in Excel (lookups, pivots, filters) and Outlook; experience with ERP/MRP and CRM systems is desirable. Professional communication skills, both written and verbal. Highly organized with the ability to prioritize and work under pressure. Initiative-taking ability. Team-oriented mindset, committed to supporting a critical and developing function. Success in this role requires effective communication with key stakeholders and a proven track record of delivering tasks efficiently, transforming data into useful information. An attractive package, including a competitive salary and benefits, is offered. Join a motivated, dedicated team within Nutreco, a global leader in animal nutrition, offering opportunities to grow within an international company that values local engagement. About Trouw Nutrition: Trouw Nutrition specializes in innovative feed solutions for the animal nutrition industry, operating in 25 countries with around 5,000 employees. Our mission is "Feeding the Future" - supporting sustainable food production for a growing global population. Equal Opportunity Employer: We are committed to diversity and inclusion. All applicants will be considered regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, marital or parental status, military status, or any other legally protected status. Please inform us if you require accommodations during the recruitment process. About Us Nutreco is a leader in animal nutrition and aquafeed, with brands like Skretting (aquafeed) and Trouw Nutrition (animal nutrition). Our purpose is "Feeding the Future," addressing the challenge of feeding 9 billion people by 2050 responsibly and sustainably.
LOCATION: London REPORTING TO: BI Analyst & Business Support Manager SHIFT PATTERN: Monday - Friday 8am-5pm SALARY: £30,000.00 per annum If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at. We're here to help! Job Objective & Responsibilities: The Business Support Administrator will provide essential administrative support to the business, ensuring that all operations run smoothly and efficiently. This role will involve close collaboration with both the Operations and Business Support teams to maintain and improve administrative systems. By contributing to the effective management of key processes, the Business Support Administrator will help to ensure compliance with company policies and legislation while also supporting the organization's overall goals. This position requires an individual who is detail-oriented, highly organized, and able to work well under pressure. The individual will be responsible for managing various administrative tasks, including stock management, technical support, data handling, and reporting. Additionally, they will act as the point of contact for internal and external stakeholders, ensuring that all customer needs are met promptly and professionally. Key Responsibilities: Data Management: - Record, analyze, and maintain data systems. - Perform quality checks, reconcile data discrepancies, and report any issues. - Export and import data from internal systems and generate reports in Excel and PDF formats. Supplier & Stock Management: - Liaise with suppliers regarding products, prices, and delivery schedules. - Manage monthly orders for consumables, machinery, uniforms, and other materials. - Perform stock checks, organize uniform deliveries, and track order progress. Technical Support: - Provide basic technical support for devices, such as resetting software, logging in issues, and troubleshooting. - Assist in asset tagging, applying screen protectors, and managing the asset tracking system. General Administration: - Manage shared mailboxes for TFL Uniform, TFL IT Repairs, and TFL Orders. - Ensure prompt delivery by chasing purchase orders and processing related paperwork. - Answer general queries from managers and assist with ad hoc administrative tasks as needed. Customer Relations & Communication: - Maintain strong internal and external relationships through effective communication and accessibility. - Attend weekly meetings with the Business Support Team and provide updates on ongoing tasks. Support Project Coordination & Auditing: - Assist in the planning, coordination, and auditing of various projects. - Support budget management, planning, and report preparation. Person Specification: Skills & Experience: - Proficient in Microsoft Office (Word, Excel, PowerPoint) at a basic to intermediate level. - Ability to prioritize tasks and handle multiple responsibilities simultaneously. - Excellent attention to detail and a customer-focused approach. - Ability to work under pressure and adapt to changing priorities. Personal Attributes: - A proactive, "can-do" attitude, able to work independently and take ownership of tasks. - Strong communication skills, both verbal and written, for internal and external stakeholder interactions. - A team player with the ability to build and maintain relationships with key stakeholders. Physical Requirements: - Able to undertake tasks that require heavy lifting, such as unpacking and organizing boxes of uniforms. Work Conditions: - This role requires working in the office for four days per week. - Occasional ad hoc tasks as directed by the Business Support Manager. We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Jul 19, 2025
Full time
LOCATION: London REPORTING TO: BI Analyst & Business Support Manager SHIFT PATTERN: Monday - Friday 8am-5pm SALARY: £30,000.00 per annum If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at. We're here to help! Job Objective & Responsibilities: The Business Support Administrator will provide essential administrative support to the business, ensuring that all operations run smoothly and efficiently. This role will involve close collaboration with both the Operations and Business Support teams to maintain and improve administrative systems. By contributing to the effective management of key processes, the Business Support Administrator will help to ensure compliance with company policies and legislation while also supporting the organization's overall goals. This position requires an individual who is detail-oriented, highly organized, and able to work well under pressure. The individual will be responsible for managing various administrative tasks, including stock management, technical support, data handling, and reporting. Additionally, they will act as the point of contact for internal and external stakeholders, ensuring that all customer needs are met promptly and professionally. Key Responsibilities: Data Management: - Record, analyze, and maintain data systems. - Perform quality checks, reconcile data discrepancies, and report any issues. - Export and import data from internal systems and generate reports in Excel and PDF formats. Supplier & Stock Management: - Liaise with suppliers regarding products, prices, and delivery schedules. - Manage monthly orders for consumables, machinery, uniforms, and other materials. - Perform stock checks, organize uniform deliveries, and track order progress. Technical Support: - Provide basic technical support for devices, such as resetting software, logging in issues, and troubleshooting. - Assist in asset tagging, applying screen protectors, and managing the asset tracking system. General Administration: - Manage shared mailboxes for TFL Uniform, TFL IT Repairs, and TFL Orders. - Ensure prompt delivery by chasing purchase orders and processing related paperwork. - Answer general queries from managers and assist with ad hoc administrative tasks as needed. Customer Relations & Communication: - Maintain strong internal and external relationships through effective communication and accessibility. - Attend weekly meetings with the Business Support Team and provide updates on ongoing tasks. Support Project Coordination & Auditing: - Assist in the planning, coordination, and auditing of various projects. - Support budget management, planning, and report preparation. Person Specification: Skills & Experience: - Proficient in Microsoft Office (Word, Excel, PowerPoint) at a basic to intermediate level. - Ability to prioritize tasks and handle multiple responsibilities simultaneously. - Excellent attention to detail and a customer-focused approach. - Ability to work under pressure and adapt to changing priorities. Personal Attributes: - A proactive, "can-do" attitude, able to work independently and take ownership of tasks. - Strong communication skills, both verbal and written, for internal and external stakeholder interactions. - A team player with the ability to build and maintain relationships with key stakeholders. Physical Requirements: - Able to undertake tasks that require heavy lifting, such as unpacking and organizing boxes of uniforms. Work Conditions: - This role requires working in the office for four days per week. - Occasional ad hoc tasks as directed by the Business Support Manager. We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Our Organisation Pearson VUE ( ) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies. Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses and listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and we are recognised in the Best Employers for Diversity 2019 awards. We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Mile End, London UK. Your Opportunity This is a part time 6 months contract You will be required to work 12.25 hours/week . Must be available Monday to Saturday and late night Thursday The pay rate is £14.50/hour , paid to you at the end of every month. When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organisation, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey. This is a truly exciting opportunity as you'll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment. Your Responsibilities In this important position, you will be required to: Welcome, greet and check-in customers/test-taking candidates. Comply with all exams testing security and procedures and follow company policies using careful judgment. Verify customer/candidate personal identification documents and explain the exam testing process/rules. Proctor / invigilate candidates while they are completing their exam/test. Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre. Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary. This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible. Our Successful Applicant This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook). You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room. Our Recruitment Process This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible. Wishing you the very best of success with your application! Job: Test Center Operations Job Family: LEARNING_&_CONTENT_DELIVERY Organization: Assessment & Qualifications Schedule: PART_TIME Workplace Type: Req ID: 20462
Jul 19, 2025
Full time
Our Organisation Pearson VUE ( ) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies. Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses and listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and we are recognised in the Best Employers for Diversity 2019 awards. We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Mile End, London UK. Your Opportunity This is a part time 6 months contract You will be required to work 12.25 hours/week . Must be available Monday to Saturday and late night Thursday The pay rate is £14.50/hour , paid to you at the end of every month. When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organisation, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey. This is a truly exciting opportunity as you'll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment. Your Responsibilities In this important position, you will be required to: Welcome, greet and check-in customers/test-taking candidates. Comply with all exams testing security and procedures and follow company policies using careful judgment. Verify customer/candidate personal identification documents and explain the exam testing process/rules. Proctor / invigilate candidates while they are completing their exam/test. Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre. Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary. This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible. Our Successful Applicant This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook). You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room. Our Recruitment Process This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible. Wishing you the very best of success with your application! Job: Test Center Operations Job Family: LEARNING_&_CONTENT_DELIVERY Organization: Assessment & Qualifications Schedule: PART_TIME Workplace Type: Req ID: 20462
Up to £15.30 per hour + Paid holidays and pension scheme Enjoy analysing data or documents; consistently delivering high-quality work; working to tight deadlines; working collaboratively with others? If so, we'd love to hear from you! Temporary contract till the end of March 2026, possibly for 12 months £15.30/hr - 37hrs/week Brook Street are currently recruiting for 10 Compliance Administrators - Executive Officer level, to work for the Vehicle Certification Agency, VCA, based in either Bristol or Nuneaton. Full-time role working 37 hours per week, Monday-Friday, 9 - 5. Office based for the first 4 weeks, then moving on to 3 days a week in the office. This could increase, as required, for further training or if the business needs dictates. Possible travel between sites on a few occasions. Parking on both sites. Location- Eastgate Office, Bristol or Midlands Centre, Nuneaton Rate of pay £15.30/hr Temporary contract till 26/03/26 This role is within the Type Approval Certification Department which is responsible for granting the approval certificates within the VCA. The introduction of the GB Type Approval Scheme in 2022 is an opportunity for VCA to evolve to meet a new objective and support the global automotive industry in gaining GB Type Approval. This role is an important part of that evolution, and their purpose is to review applications from automotive manufacturers and determine their compliance against UNECE, GB or UK(NI) legislative standards. The role is primarily focused on statutory and non-statutory vehicle certification functions and holds responsibility for supporting specific workstreams, using your experience to support the issuance of Type Approval Certificates in line with organisational priorities. You will act as the point of contact for internal and external enquiries relating to approval applications within a specific workstream, liaising with vehicle manufacturers to coordinate workload. Main duties: ? Assessment of Type Approval applications against an automotive standard, making a judgement on compliance and an approval decision. ? Maintain and develop own knowledge in Type Approval subjects and broadening of own competence. ? Management of workload to meet Key Performance Indicators. ? Collaboration amongst colleagues to manage team workload and identify priorities. ? Communicate with applicants to clarify the information provided where necessary to ensure a timely decision is made on applications. ? Use of VCA systems to ensure accurate data records are kept for audit purposes. ? Work within VCA Quality Management System to ensure high quality standards are maintained. ? Possible line management of a small number of Certification Officers. ? Any other reasonable request commensurate with the grade and/or as agreed with your line manager. Skills Required: Excellent customer service, confident to operate at all levels and be able to escalate to senior colleagues, where appropriate Be able to work independently and as part of a team Effective time management, with experience of working to tight deadlines Excellent written and verbal skills Computer literate in Microsoft suite applications, such as Excel, Word and PowerPoint Attention to detail and use own initiative Data entry and analysis - extracting date from reports Full training will given over a 6 day period and supported by floor walkers. Candidates applying must be able to pass a clear Basic DBS check and provide proof of Right to Work in the UK. You will also need to provide either reference details and/or evidence for education etc for the last 3 years. The interviews will take place via Teams and you will be expected to provide proof of Level 2 Maths and English - C or grade 4 or above and demonstrate the below behaviours, answering one question on each. Behaviours Seeing the Big Picture Communicating and Influencing Managing a Quality Service Working Together When submitting your CV, please include the following: a summary of your ability to analyse data or documents and report on your findings. a summary of your ability to deliver outcomes on time and to a high standard. So, if you are looking for a glimpse into the world of the Public Sector, then this could be the opportunity for you. Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Looking to recruit? Find the perfect hire Want a career at Brook Street? Join our team
Jul 19, 2025
Full time
Up to £15.30 per hour + Paid holidays and pension scheme Enjoy analysing data or documents; consistently delivering high-quality work; working to tight deadlines; working collaboratively with others? If so, we'd love to hear from you! Temporary contract till the end of March 2026, possibly for 12 months £15.30/hr - 37hrs/week Brook Street are currently recruiting for 10 Compliance Administrators - Executive Officer level, to work for the Vehicle Certification Agency, VCA, based in either Bristol or Nuneaton. Full-time role working 37 hours per week, Monday-Friday, 9 - 5. Office based for the first 4 weeks, then moving on to 3 days a week in the office. This could increase, as required, for further training or if the business needs dictates. Possible travel between sites on a few occasions. Parking on both sites. Location- Eastgate Office, Bristol or Midlands Centre, Nuneaton Rate of pay £15.30/hr Temporary contract till 26/03/26 This role is within the Type Approval Certification Department which is responsible for granting the approval certificates within the VCA. The introduction of the GB Type Approval Scheme in 2022 is an opportunity for VCA to evolve to meet a new objective and support the global automotive industry in gaining GB Type Approval. This role is an important part of that evolution, and their purpose is to review applications from automotive manufacturers and determine their compliance against UNECE, GB or UK(NI) legislative standards. The role is primarily focused on statutory and non-statutory vehicle certification functions and holds responsibility for supporting specific workstreams, using your experience to support the issuance of Type Approval Certificates in line with organisational priorities. You will act as the point of contact for internal and external enquiries relating to approval applications within a specific workstream, liaising with vehicle manufacturers to coordinate workload. Main duties: ? Assessment of Type Approval applications against an automotive standard, making a judgement on compliance and an approval decision. ? Maintain and develop own knowledge in Type Approval subjects and broadening of own competence. ? Management of workload to meet Key Performance Indicators. ? Collaboration amongst colleagues to manage team workload and identify priorities. ? Communicate with applicants to clarify the information provided where necessary to ensure a timely decision is made on applications. ? Use of VCA systems to ensure accurate data records are kept for audit purposes. ? Work within VCA Quality Management System to ensure high quality standards are maintained. ? Possible line management of a small number of Certification Officers. ? Any other reasonable request commensurate with the grade and/or as agreed with your line manager. Skills Required: Excellent customer service, confident to operate at all levels and be able to escalate to senior colleagues, where appropriate Be able to work independently and as part of a team Effective time management, with experience of working to tight deadlines Excellent written and verbal skills Computer literate in Microsoft suite applications, such as Excel, Word and PowerPoint Attention to detail and use own initiative Data entry and analysis - extracting date from reports Full training will given over a 6 day period and supported by floor walkers. Candidates applying must be able to pass a clear Basic DBS check and provide proof of Right to Work in the UK. You will also need to provide either reference details and/or evidence for education etc for the last 3 years. The interviews will take place via Teams and you will be expected to provide proof of Level 2 Maths and English - C or grade 4 or above and demonstrate the below behaviours, answering one question on each. Behaviours Seeing the Big Picture Communicating and Influencing Managing a Quality Service Working Together When submitting your CV, please include the following: a summary of your ability to analyse data or documents and report on your findings. a summary of your ability to deliver outcomes on time and to a high standard. So, if you are looking for a glimpse into the world of the Public Sector, then this could be the opportunity for you. Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Looking to recruit? Find the perfect hire Want a career at Brook Street? Join our team
This service is set to disconnect automatically after 0 minutes of inactivity. Your session will end in 1 minutes. Click OK to reset the timer to 0 minutes. You have been signed out. This service is set to sign out after 0 minutes of inactivity. Job Description - Project Administrator - Maternity Cover (185940) Project Administrator - Maternity Cover - ( 185940 ) At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' ' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. Primary Objectives To provide an effective, efficient, and professional support service to the Commissioning Management Team and project staff. Assist the Senior Project Administrator in the delivery of its key objectives in compliance with the quality management systems. To Carry out general administrative duties as directed by the Directors. These duties will include but not be limited to the production of letters, emails, spreadsheets, reports, database maintenance and filing management. Responsibilities Create Pursuits and Live Bid folders for received information. Assist team to see that all documentation produced is formatted to the required template. Produce weekly pursuit and revenue forecast reports from Internal platform. Maintain client contacts in CRM system. Assist with actions from monthly Board Meetings Answer incoming calls and greeting visitors where required. Assist in the structure and updating of both hard and soft copy filing. Ensuring that all documentation is readily available and current. Provide support in the delivery of key objectives in compliance with the quality management systems. Assist with the development and implementation of administrative systems where required. Maintaining computer records. Responding to customer queries. Assist with Resource Allocation Reviews. Provide cost reports. Manage the travel and accommodation booking process for staff. Keep abreast of travel compliance, including but not limited to Brexit and Covid Create and update electronic records of engineer movement with the ability to report on trends. Consider supplier pricing and advise on potential options for money saving. Assist with ensuring Personal Protective Equipment (PPE) is up to date and received by engineers. Preferred Skills & Experience High attention to detail and deadlines Proficient with Microsoft Office Suite including Outlook. Ability to work with and take direction from multiple levels of professional staff. Ability to work under pressure in a team environment with strong attention to detail and ability to work independently. An attitude and commitment to being an active participant of our employee-owned culture is a must. Experience working in a similar Project Accountant role is highly advantageous. Required Qualifications High School diploma or equivalent Self-motivated, detail-oriented professional, ability to multitask a must Proficiency with MS Office including Word and Outlook Ability to handle confidential information Flexibility and ability to prioritize and handle multiple tasks and various managers in a fast-paced environment Excellent verbal and written communication skills including grammar, punctuation, proofreading, spelling and telephone skills An attitude and commitment to being an active participant of our employee-owned culture is a must What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. Primary Location Primary Location : United Kingdom-England-London Industry : Administrative Schedule Schedule : Full-time Employee Status Employee Status : Regular BusinessClass : Marketing and Admin Job Posting At HDR, we are committed to the principles of employment equity. We are an Affirmative Action and Equal Opportunity Employe r. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records. Ready to learn more? Let's work together to make great thingspossible. We design solutions to the world's greatest challenges. We'realways looking for great talent to join our global teams.
Jul 19, 2025
Full time
This service is set to disconnect automatically after 0 minutes of inactivity. Your session will end in 1 minutes. Click OK to reset the timer to 0 minutes. You have been signed out. This service is set to sign out after 0 minutes of inactivity. Job Description - Project Administrator - Maternity Cover (185940) Project Administrator - Maternity Cover - ( 185940 ) At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' ' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. Primary Objectives To provide an effective, efficient, and professional support service to the Commissioning Management Team and project staff. Assist the Senior Project Administrator in the delivery of its key objectives in compliance with the quality management systems. To Carry out general administrative duties as directed by the Directors. These duties will include but not be limited to the production of letters, emails, spreadsheets, reports, database maintenance and filing management. Responsibilities Create Pursuits and Live Bid folders for received information. Assist team to see that all documentation produced is formatted to the required template. Produce weekly pursuit and revenue forecast reports from Internal platform. Maintain client contacts in CRM system. Assist with actions from monthly Board Meetings Answer incoming calls and greeting visitors where required. Assist in the structure and updating of both hard and soft copy filing. Ensuring that all documentation is readily available and current. Provide support in the delivery of key objectives in compliance with the quality management systems. Assist with the development and implementation of administrative systems where required. Maintaining computer records. Responding to customer queries. Assist with Resource Allocation Reviews. Provide cost reports. Manage the travel and accommodation booking process for staff. Keep abreast of travel compliance, including but not limited to Brexit and Covid Create and update electronic records of engineer movement with the ability to report on trends. Consider supplier pricing and advise on potential options for money saving. Assist with ensuring Personal Protective Equipment (PPE) is up to date and received by engineers. Preferred Skills & Experience High attention to detail and deadlines Proficient with Microsoft Office Suite including Outlook. Ability to work with and take direction from multiple levels of professional staff. Ability to work under pressure in a team environment with strong attention to detail and ability to work independently. An attitude and commitment to being an active participant of our employee-owned culture is a must. Experience working in a similar Project Accountant role is highly advantageous. Required Qualifications High School diploma or equivalent Self-motivated, detail-oriented professional, ability to multitask a must Proficiency with MS Office including Word and Outlook Ability to handle confidential information Flexibility and ability to prioritize and handle multiple tasks and various managers in a fast-paced environment Excellent verbal and written communication skills including grammar, punctuation, proofreading, spelling and telephone skills An attitude and commitment to being an active participant of our employee-owned culture is a must What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. Primary Location Primary Location : United Kingdom-England-London Industry : Administrative Schedule Schedule : Full-time Employee Status Employee Status : Regular BusinessClass : Marketing and Admin Job Posting At HDR, we are committed to the principles of employment equity. We are an Affirmative Action and Equal Opportunity Employe r. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records. Ready to learn more? Let's work together to make great thingspossible. We design solutions to the world's greatest challenges. We'realways looking for great talent to join our global teams.
Update your details, view your application and progress Login Job search Job search e.g. "Administrator, Melbourne" Refine search Region UK & Europe 1 Location UK & Europe London 1 Category Corporate & Group Travel 1 Work type Full time 1 Brand Corporate Traveller 1 CT Customer Success Manager Apply now Refer a friend Job no: 527034 Brand: Corporate Traveller Work type: Full time Location: London Categories: Corporate & Group Travel About Corporate Traveller About You As a Customer Success Manager for Corporate Traveller, your purpose will be to drive customer profitability, retention, and growth. You will contribute new business and achieve maximum revenue for your team by ensuring the adaptation of Corporate Traveller across your portfolio of key clients. A key focus of your role is showcasing the value of the brand to your clients by maintaining a close relationship with your key contacts, reviewing your client's business needs, and increasing and optimising the number of services provided to your customers. Qualifications Experience in customer/account management Ability to clearly articulate knowledge about products, services and value propositions to customers What's in it for you Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team. Career Development: With Flight Centre Travel Group's global presence, spanning 30+ brands in over 20 countries, you'll have clear career pathways and the resources you need to achieve your professional goals, including training and support. Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more. Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness. Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan. Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy. Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances. And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits. Our number one philosophy is our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at . At Corporate Traveller, we're on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results, for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. We are watermelon (don't worry, you'll catch on.) And at our core, we believe that together we can do anything. Together, we are here to take it to the next level. Are you in? At Corporate Traveller, we're on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results, for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. We are watermelon (don't worry, you'll catch on.) And at our core, we believe that together we can do anything. Together, we are here to take it to the next level. Are you in?
Jul 19, 2025
Full time
Update your details, view your application and progress Login Job search Job search e.g. "Administrator, Melbourne" Refine search Region UK & Europe 1 Location UK & Europe London 1 Category Corporate & Group Travel 1 Work type Full time 1 Brand Corporate Traveller 1 CT Customer Success Manager Apply now Refer a friend Job no: 527034 Brand: Corporate Traveller Work type: Full time Location: London Categories: Corporate & Group Travel About Corporate Traveller About You As a Customer Success Manager for Corporate Traveller, your purpose will be to drive customer profitability, retention, and growth. You will contribute new business and achieve maximum revenue for your team by ensuring the adaptation of Corporate Traveller across your portfolio of key clients. A key focus of your role is showcasing the value of the brand to your clients by maintaining a close relationship with your key contacts, reviewing your client's business needs, and increasing and optimising the number of services provided to your customers. Qualifications Experience in customer/account management Ability to clearly articulate knowledge about products, services and value propositions to customers What's in it for you Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team. Career Development: With Flight Centre Travel Group's global presence, spanning 30+ brands in over 20 countries, you'll have clear career pathways and the resources you need to achieve your professional goals, including training and support. Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more. Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness. Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan. Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy. Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances. And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits. Our number one philosophy is our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at . At Corporate Traveller, we're on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results, for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. We are watermelon (don't worry, you'll catch on.) And at our core, we believe that together we can do anything. Together, we are here to take it to the next level. Are you in? At Corporate Traveller, we're on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results, for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. We are watermelon (don't worry, you'll catch on.) And at our core, we believe that together we can do anything. Together, we are here to take it to the next level. Are you in?
Pertemps Dudley West Brom Perms
Sandwell, West Midlands
Internal Sales and Stock Support Smethwick 26,000 Monday to Friday 8am to 4:30pm (office-based) Pertemps is proud to partner with a well-established company in Smethwick, currently experiencing significant growth. We're on the lookout for a proactive and professional Sales Administrator to become an integral part of their dynamic and friendly team. In this pivotal role, you will be at the heart of operations, managing daily sales and purchase orders, coordinating seamlessly with customers and suppliers, and overseeing stock across two thriving businesses. Your contributions will directly impact the company's success and customer satisfaction. You will become part of a supportive team environment, where collaboration and camaraderie are valued at every level. In this role, you will enjoy a diverse workload that not only keeps each day interesting but also offers meaningful opportunities to make a genuine impact. Responsibilities Booking goods onto stock management system with warehouse Inputting sales and purchase orders using Sage Processing invoices and delivery notes Monitor/Analyse stock against sales to spot trends Liaising with customers and suppliers Chasing late orders and payments Tracking inventory levels Booking goods onto carrier systems Maintain accurate records of stock levels and locations Support business processes General administration/filing Qualifications Previous experience in an office environment (essential) Understanding of Microsoft office (essential) Excellent telephone manner and customer service skills (essential) Understanding of Sage Line 50 (or similar accounting software) (desirable) Familiarity with stock management is desirable A can-do attitude with the ability to work both independently and collaboratively. Exceptional organisational skills and attention to detail. Strong communication skills to liaise effectively with clients and team members. If you are keen to be considered for this all-round office position, which is a fantastic opportunity then please do click "Apply" now to be considered. If this role isn't quite right then do take a look at the Pertemps website to have a look at other positions we are recruiting for: (url removed)>
Jul 19, 2025
Full time
Internal Sales and Stock Support Smethwick 26,000 Monday to Friday 8am to 4:30pm (office-based) Pertemps is proud to partner with a well-established company in Smethwick, currently experiencing significant growth. We're on the lookout for a proactive and professional Sales Administrator to become an integral part of their dynamic and friendly team. In this pivotal role, you will be at the heart of operations, managing daily sales and purchase orders, coordinating seamlessly with customers and suppliers, and overseeing stock across two thriving businesses. Your contributions will directly impact the company's success and customer satisfaction. You will become part of a supportive team environment, where collaboration and camaraderie are valued at every level. In this role, you will enjoy a diverse workload that not only keeps each day interesting but also offers meaningful opportunities to make a genuine impact. Responsibilities Booking goods onto stock management system with warehouse Inputting sales and purchase orders using Sage Processing invoices and delivery notes Monitor/Analyse stock against sales to spot trends Liaising with customers and suppliers Chasing late orders and payments Tracking inventory levels Booking goods onto carrier systems Maintain accurate records of stock levels and locations Support business processes General administration/filing Qualifications Previous experience in an office environment (essential) Understanding of Microsoft office (essential) Excellent telephone manner and customer service skills (essential) Understanding of Sage Line 50 (or similar accounting software) (desirable) Familiarity with stock management is desirable A can-do attitude with the ability to work both independently and collaboratively. Exceptional organisational skills and attention to detail. Strong communication skills to liaise effectively with clients and team members. If you are keen to be considered for this all-round office position, which is a fantastic opportunity then please do click "Apply" now to be considered. If this role isn't quite right then do take a look at the Pertemps website to have a look at other positions we are recruiting for: (url removed)>
Directorate Corporate Strategy & Business Development Business Area Contract Operations Location Glasgow Salary range £26,998 - £29,136 Type of Contract Permanent Contract Part Time/Full Time Full Time/'Happy to talk flexible working' Workstyle Hybrid Actual Hours 35 Closing Date 27/07/2025 Ref No 6647 Job Description The Scottish Qualifications Authority is Scotland's national awarding and accreditation body. We are trusted to oversee thousands of qualifications that are available in schools, colleges, and workplaces, not just in this country, but around the world. We are looking for an Administrator to work within the Business Development Directorate in our Contract Operations team. The successful candidate will be required to provide administrative support within the Street Works Qualifications Register (SWQR) team, whose purpose is to deliver a licensing service on behalf of The Department for Transport. Working with a range of stakeholders, the SWQR team monitor and maintain the Register of all Street Works qualifications achieved and issues candidates with ID cards in line with the current legislation. In order to do this, you must be able to demonstrate experience in the following specific duties: Provide first line customer support for training centres, employers, candidates, and awarding bodies in relation to specific contract areas to expected standards of customer service. Monitor and maintain filing systems and archives Raise and track purchase orders and invoices in line with contract tracking systems and ensure that all payments to SQA are processed and verified within agreed timescales Investigating, and resolving issues and customers queries as necessary Additionally, you must be able to demonstrate the following skills and experience within your application statement: Excellent customer service skills are essential to deal with the high volume of telephone and email enquiries received by the department A particular eye for detail to ensure excellent quality assurance standards are maintained Proficient prioritising skills due to the volume and nature of the tasks required to be undertaken Exceptional data processing skills essential for processing the large volume of applications received Be a team player who contributes to the running of the department and has a flexible approach to work tasks This role is a hybrid role but also subject to office-based activities on a rotational basis and applicants must be available to work within the Glasgow Office. The successful candidate is required to complete a minimum of 4 weeks of in-office training before hybrid working is considered. Applicants, as a minimum, should be educated to SCQF Level 5 (SVQ 2/National 5) and/or be able to demonstrate direct relevant experience for this role. SQA offer a fantastic benefits package in return for your talent. These include but are not limited to a career average pension scheme; staff well-being and health assistance programmes; development opportunities and 27 days annual leave in addition to 14 days public holiday. Find out more here: SQA Benefits If you think you've got the skills, knowledge and experience required to succeed in this exciting opportunity please apply below. SQA welcomes applications from every section of the community. SQA has a Gaelic Language Plan and is committed to its purpose. Tha Plana Gàidhlig aig SQA agus tha sinn dealasach a thaobh nan amasan sa Phlana Cànain Nàiseanta Ghàidhlig. We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the Disability Confident Initiative and offer a guaranteed interview to any applicant who considers themself to be disabled and who meets the competency requirements for the post.
Jul 19, 2025
Full time
Directorate Corporate Strategy & Business Development Business Area Contract Operations Location Glasgow Salary range £26,998 - £29,136 Type of Contract Permanent Contract Part Time/Full Time Full Time/'Happy to talk flexible working' Workstyle Hybrid Actual Hours 35 Closing Date 27/07/2025 Ref No 6647 Job Description The Scottish Qualifications Authority is Scotland's national awarding and accreditation body. We are trusted to oversee thousands of qualifications that are available in schools, colleges, and workplaces, not just in this country, but around the world. We are looking for an Administrator to work within the Business Development Directorate in our Contract Operations team. The successful candidate will be required to provide administrative support within the Street Works Qualifications Register (SWQR) team, whose purpose is to deliver a licensing service on behalf of The Department for Transport. Working with a range of stakeholders, the SWQR team monitor and maintain the Register of all Street Works qualifications achieved and issues candidates with ID cards in line with the current legislation. In order to do this, you must be able to demonstrate experience in the following specific duties: Provide first line customer support for training centres, employers, candidates, and awarding bodies in relation to specific contract areas to expected standards of customer service. Monitor and maintain filing systems and archives Raise and track purchase orders and invoices in line with contract tracking systems and ensure that all payments to SQA are processed and verified within agreed timescales Investigating, and resolving issues and customers queries as necessary Additionally, you must be able to demonstrate the following skills and experience within your application statement: Excellent customer service skills are essential to deal with the high volume of telephone and email enquiries received by the department A particular eye for detail to ensure excellent quality assurance standards are maintained Proficient prioritising skills due to the volume and nature of the tasks required to be undertaken Exceptional data processing skills essential for processing the large volume of applications received Be a team player who contributes to the running of the department and has a flexible approach to work tasks This role is a hybrid role but also subject to office-based activities on a rotational basis and applicants must be available to work within the Glasgow Office. The successful candidate is required to complete a minimum of 4 weeks of in-office training before hybrid working is considered. Applicants, as a minimum, should be educated to SCQF Level 5 (SVQ 2/National 5) and/or be able to demonstrate direct relevant experience for this role. SQA offer a fantastic benefits package in return for your talent. These include but are not limited to a career average pension scheme; staff well-being and health assistance programmes; development opportunities and 27 days annual leave in addition to 14 days public holiday. Find out more here: SQA Benefits If you think you've got the skills, knowledge and experience required to succeed in this exciting opportunity please apply below. SQA welcomes applications from every section of the community. SQA has a Gaelic Language Plan and is committed to its purpose. Tha Plana Gàidhlig aig SQA agus tha sinn dealasach a thaobh nan amasan sa Phlana Cànain Nàiseanta Ghàidhlig. We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the Disability Confident Initiative and offer a guaranteed interview to any applicant who considers themself to be disabled and who meets the competency requirements for the post.
ROLE: 1st Line Support HOURS: 37.5 Monday - Friday rotating shift pattern, covering between 07:00 - 17:30 SALARY: £27,000 BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Clover Nook Site, Somercotes Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting for an additional 1st Line Support Administrators based at our Clover Nook Site, Somercotes. You will be responsible for handling First Line Support of incident and service requests relating to all ICT Technology and SAP support for over 2000 end user community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management. WHAT OUR 1ST LINE SUPPORT ADMINISTRATORS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and respond efficiently and effectively to requests received through the ICT service management tool (Manage Engine) Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority Utilise and maintain the helpdesk tracking software Document internal procedures Installing software and hardware Assist with on-boarding of new users Report issues via the correct escalation process Assign users and computers to proper groups in Active Directory WHAT WE NEED FROM OUR 1ST LINE SUPPORT ADMINISTRATORS: Minimum 1yrs experience within a busy Service Desk environment Full clean driving licence essential as this role requires travel to remote locations Outstanding Customer Service / End User experience Excellent spoken & written communication skills Strong problem solving, numeracy and analytical skills Solid knowledge of Microsoft's core business applications and operating systems SAP experience would be desirable WHAT WE OFFER OUR 1ST LINE SUPPORT ADMINISTRATORS: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Jul 19, 2025
Full time
ROLE: 1st Line Support HOURS: 37.5 Monday - Friday rotating shift pattern, covering between 07:00 - 17:30 SALARY: £27,000 BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Clover Nook Site, Somercotes Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting for an additional 1st Line Support Administrators based at our Clover Nook Site, Somercotes. You will be responsible for handling First Line Support of incident and service requests relating to all ICT Technology and SAP support for over 2000 end user community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management. WHAT OUR 1ST LINE SUPPORT ADMINISTRATORS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and respond efficiently and effectively to requests received through the ICT service management tool (Manage Engine) Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority Utilise and maintain the helpdesk tracking software Document internal procedures Installing software and hardware Assist with on-boarding of new users Report issues via the correct escalation process Assign users and computers to proper groups in Active Directory WHAT WE NEED FROM OUR 1ST LINE SUPPORT ADMINISTRATORS: Minimum 1yrs experience within a busy Service Desk environment Full clean driving licence essential as this role requires travel to remote locations Outstanding Customer Service / End User experience Excellent spoken & written communication skills Strong problem solving, numeracy and analytical skills Solid knowledge of Microsoft's core business applications and operating systems SAP experience would be desirable WHAT WE OFFER OUR 1ST LINE SUPPORT ADMINISTRATORS: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector, and health to tackle today's social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities, including programme management, market design, and governance. We also have extensive and award-winning capabilities across cybersecurity, data privacy,y and digital transformation. We are a B Corp, IIP Gold accredited, and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is to make things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills, and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience,which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv, no two days are the same, but we believe in a flexible approach to working, which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries, including pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme, and more. Job Description The Role The role sits within the Gemserv Future Markets function, and as part of the Stakeholder Engagement team, you will be involved in the continued delivery of excellent customer service across a number of the energy codes that Gemserv provides code administration and governance services to. Within the role of Customer Service Administrator, your day-to-day role will focus on providing support to the Service Desk. The Service Deskis an essential and successful function of the Stakeholder Engagement Team. It is a primary contact route for all Users of the Energy codes we support and is responsible for effectively managing stakeholder expectations and providing a first-contact query resolution. Our Service Desk responds to first-line enquiries from a wider range of stakeholders via online forms, real-time messaging, emails, and telephone. AsCustomer Service Administrator, you will work with our Service Desk Manager and the wider Stakeholder Engagement team and will be responsible for the day-to-day management of enquiries into the service desk, ensuring we offer exceptional customer service, comply with all Service Level Agreements (SLAs), and maintain our CRM database where required. The service desk is also responsible for playing their part in identifying and pursuing service improvement initiatives, managing compliments and complaints, and identifying content for our REC Portal. As part of the wider Stakeholder Engagement team, you will also be requested to provide support for other stakeholder engagement activities. Alongside the delivery of the day-to-day service, the Customer Service Administrator will collaborate with all code manager teams to ensure we continue our cross-code learning and deliver as one team. The ideal candidate will have a good working knowledge of the UK Energy market and experience in delivering exceptional customer service either in a contact centre or an office environment. Responsibilities Lead weekly Service Desk meetings, strengthen partnerships within Energy Code teams by using knowledge transfer to enhance accuracy and consistency in stakeholder support. Lead on meeting actions where required. Drive efficiency by identifying and leading on opportunities for continuous improvement across the Code Manager, championing best practices alongside the wider team. Leadin responding to Service Desk enquiries with accuracy, ensuring adherence to SLAs and fostering trust among stakeholders. Empower and work with second-line teams to set clear expectations, reinforcing SLA awareness while proactively addressing key areas for swift resolution of enquiries. Recognize patterns in enquiries, facilitate discussions to initiate change, develop FAQs, and update knowledge resources for greater clarity. Build an understanding of the relevant Energy Codes, their products, and the impacts of these on industry stakeholders and consumers, feeding this back to the wider team where necessary. Maintain a calm and professional approach to consumer calls, leveraging vulnerable consumer training to ensure you direct consumers to the appropriate route for resolution. Deputise for the Service Desk Manager. Manage internal CRM questions or code support while positively promoting the efficiencies of the Service Desk.Take ownership of CRM-related issues or errors, coordinate with our system provider to resolve them, and test and implement solutions as needed Take ownership of Stakeholder Engagement Month-End reports, delivering our monthly SLAs and valuable insights into the previous month. Lead on the GDCC and DECC weekly reporting, supporting our Stakeholder Engagement team when required Take responsibility for CRM data integrity by maintaining accurate records, collaborating with Stakeholder Engagement teams, and overseeing mailbox operations. Actively lead on Stakeholder Engagement team projects and changes, using independent judgment to manage workload while aligning with SLAs. Competitive salary plus an excellent benefits package Qualifications Requirements Good knowledge of the UK Energy Market, and a desire to learn more as the Energy Code landscape evolves Experience of working on a service desk either in a contact centre or office environment, taking ownership of enquiries through multiple channels Experience in delivering exceptional customer service Delivering to agreed performance indicators Experience in diagnosing issues, diagnosing potential paths to resolution, and leading or collaborating towards a resolution. Experience in collaborating with multiple stakeholders. Experience managing multiple tasks and or projects that coincide with each other Experience ofworking with digital CRM (e.g., Dynamics 365) is desired but not required. Required Skillset Excellent communication skills, both written and verbal, able to understand and articulate complex issues The ability to use Initiative, lead on multiple workloads via different workstreams with varying SLAs, while staying calm under pressure A keen eye for detail and delivering to the highest standard of quality Passionate aboutdelivering an exceptional service and positive outcomes for the market and consumers, putting consumer outcomes at the heart of what you do Being a team player, approachable, while working collaboratively towards a shared vision for the future Ability to manage time effectively The ability to use initiative, identify improvements for systems and processes, feedback and lead on as required Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly
Jul 19, 2025
Full time
Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector, and health to tackle today's social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities, including programme management, market design, and governance. We also have extensive and award-winning capabilities across cybersecurity, data privacy,y and digital transformation. We are a B Corp, IIP Gold accredited, and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is to make things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills, and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience,which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv, no two days are the same, but we believe in a flexible approach to working, which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries, including pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme, and more. Job Description The Role The role sits within the Gemserv Future Markets function, and as part of the Stakeholder Engagement team, you will be involved in the continued delivery of excellent customer service across a number of the energy codes that Gemserv provides code administration and governance services to. Within the role of Customer Service Administrator, your day-to-day role will focus on providing support to the Service Desk. The Service Deskis an essential and successful function of the Stakeholder Engagement Team. It is a primary contact route for all Users of the Energy codes we support and is responsible for effectively managing stakeholder expectations and providing a first-contact query resolution. Our Service Desk responds to first-line enquiries from a wider range of stakeholders via online forms, real-time messaging, emails, and telephone. AsCustomer Service Administrator, you will work with our Service Desk Manager and the wider Stakeholder Engagement team and will be responsible for the day-to-day management of enquiries into the service desk, ensuring we offer exceptional customer service, comply with all Service Level Agreements (SLAs), and maintain our CRM database where required. The service desk is also responsible for playing their part in identifying and pursuing service improvement initiatives, managing compliments and complaints, and identifying content for our REC Portal. As part of the wider Stakeholder Engagement team, you will also be requested to provide support for other stakeholder engagement activities. Alongside the delivery of the day-to-day service, the Customer Service Administrator will collaborate with all code manager teams to ensure we continue our cross-code learning and deliver as one team. The ideal candidate will have a good working knowledge of the UK Energy market and experience in delivering exceptional customer service either in a contact centre or an office environment. Responsibilities Lead weekly Service Desk meetings, strengthen partnerships within Energy Code teams by using knowledge transfer to enhance accuracy and consistency in stakeholder support. Lead on meeting actions where required. Drive efficiency by identifying and leading on opportunities for continuous improvement across the Code Manager, championing best practices alongside the wider team. Leadin responding to Service Desk enquiries with accuracy, ensuring adherence to SLAs and fostering trust among stakeholders. Empower and work with second-line teams to set clear expectations, reinforcing SLA awareness while proactively addressing key areas for swift resolution of enquiries. Recognize patterns in enquiries, facilitate discussions to initiate change, develop FAQs, and update knowledge resources for greater clarity. Build an understanding of the relevant Energy Codes, their products, and the impacts of these on industry stakeholders and consumers, feeding this back to the wider team where necessary. Maintain a calm and professional approach to consumer calls, leveraging vulnerable consumer training to ensure you direct consumers to the appropriate route for resolution. Deputise for the Service Desk Manager. Manage internal CRM questions or code support while positively promoting the efficiencies of the Service Desk.Take ownership of CRM-related issues or errors, coordinate with our system provider to resolve them, and test and implement solutions as needed Take ownership of Stakeholder Engagement Month-End reports, delivering our monthly SLAs and valuable insights into the previous month. Lead on the GDCC and DECC weekly reporting, supporting our Stakeholder Engagement team when required Take responsibility for CRM data integrity by maintaining accurate records, collaborating with Stakeholder Engagement teams, and overseeing mailbox operations. Actively lead on Stakeholder Engagement team projects and changes, using independent judgment to manage workload while aligning with SLAs. Competitive salary plus an excellent benefits package Qualifications Requirements Good knowledge of the UK Energy Market, and a desire to learn more as the Energy Code landscape evolves Experience of working on a service desk either in a contact centre or office environment, taking ownership of enquiries through multiple channels Experience in delivering exceptional customer service Delivering to agreed performance indicators Experience in diagnosing issues, diagnosing potential paths to resolution, and leading or collaborating towards a resolution. Experience in collaborating with multiple stakeholders. Experience managing multiple tasks and or projects that coincide with each other Experience ofworking with digital CRM (e.g., Dynamics 365) is desired but not required. Required Skillset Excellent communication skills, both written and verbal, able to understand and articulate complex issues The ability to use Initiative, lead on multiple workloads via different workstreams with varying SLAs, while staying calm under pressure A keen eye for detail and delivering to the highest standard of quality Passionate aboutdelivering an exceptional service and positive outcomes for the market and consumers, putting consumer outcomes at the heart of what you do Being a team player, approachable, while working collaboratively towards a shared vision for the future Ability to manage time effectively The ability to use initiative, identify improvements for systems and processes, feedback and lead on as required Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly
