Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jul 02, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jul 02, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jul 02, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jul 02, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We're now looking for a Senior Customer Expeirence Manager (12 month FTC) to lead our outsourced customer service operations and drive excellence in service delivery. About the Role In this role you'll be a key member of the Supporter Experience team within Marketing & Reader Revenues (MRR), you'll be responsible for ensuring that our outsourced customer service partners deliver a high-quality, customer-led service aligned with our brand values and commercial goals. You will be: Overseeing customer service channels and meeting KPIs, including answer rates, speed, and resolution quality Maintaining quality assurance standards and ensuring data accuracy Monitoring contact trends and working with the Escalations team to proactively reduce friction Leading and delivering the Customer Experience retention 'Save' programme and achieving related targets Managing service budgets and partnering with vendors to drive efficiencies while maintaining service standards Championing customer issues across the organisation and representing partner contribution Briefing partners on upcoming campaigns and events, and mitigating potential service impacts Collaborating with internal teams (e.g., Development, Product & Engineering, Growth) on customer-impacting changes About You Proven experience managing outsourced customer service teams, including briefing, quality assessment, and reporting Strong grasp of service infrastructure across email, chat, and phone channels Hands-on experience with Salesforce Service Cloud or equivalent CRM tools Proven track record in leading retention or acquisition-focused teams Familiarity with data security and quality standards in contact centre environment Process improvement skills and an analytical mindsetStrong prioritisation, planning and problem-solving abilities A customer-first approach and a proactive attitude We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is 30th June 2025. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, including providing documents in accessible formats or personalising the process to better support your needs. Please contact Alice on to discuss further so we can work with you to support you through your application. Benefits and Policies at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). Employees also receive 2 volunteering days annually and can opt into payroll giving and season ticket loans. You are entitled to private healthcare, life cover, income protection, and eye tests, with the option to add dental insurance. We offer enhanced maternity, paternity, adoption and shared parental leave, and policies supporting IVF, menopause, baby loss and trans equality. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our employee forums provide space for people to shape an inclusive workplace. We are proud to be the first major media organisation to achieve B Corp status. Our wellbeing tools include a health and wellbeing benefits platform, corporate gym membership, free yoga and pilates, and a cycle to work scheme. Our canteen offers views over Regent's Canal and serves meals throughout the day. Learning and Development We support personal and professional growth through a wide range of training and development tools. We also offer support for vocational courses and professional qualifications.
Jul 02, 2025
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We're now looking for a Senior Customer Expeirence Manager (12 month FTC) to lead our outsourced customer service operations and drive excellence in service delivery. About the Role In this role you'll be a key member of the Supporter Experience team within Marketing & Reader Revenues (MRR), you'll be responsible for ensuring that our outsourced customer service partners deliver a high-quality, customer-led service aligned with our brand values and commercial goals. You will be: Overseeing customer service channels and meeting KPIs, including answer rates, speed, and resolution quality Maintaining quality assurance standards and ensuring data accuracy Monitoring contact trends and working with the Escalations team to proactively reduce friction Leading and delivering the Customer Experience retention 'Save' programme and achieving related targets Managing service budgets and partnering with vendors to drive efficiencies while maintaining service standards Championing customer issues across the organisation and representing partner contribution Briefing partners on upcoming campaigns and events, and mitigating potential service impacts Collaborating with internal teams (e.g., Development, Product & Engineering, Growth) on customer-impacting changes About You Proven experience managing outsourced customer service teams, including briefing, quality assessment, and reporting Strong grasp of service infrastructure across email, chat, and phone channels Hands-on experience with Salesforce Service Cloud or equivalent CRM tools Proven track record in leading retention or acquisition-focused teams Familiarity with data security and quality standards in contact centre environment Process improvement skills and an analytical mindsetStrong prioritisation, planning and problem-solving abilities A customer-first approach and a proactive attitude We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is 30th June 2025. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, including providing documents in accessible formats or personalising the process to better support your needs. Please contact Alice on to discuss further so we can work with you to support you through your application. Benefits and Policies at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). Employees also receive 2 volunteering days annually and can opt into payroll giving and season ticket loans. You are entitled to private healthcare, life cover, income protection, and eye tests, with the option to add dental insurance. We offer enhanced maternity, paternity, adoption and shared parental leave, and policies supporting IVF, menopause, baby loss and trans equality. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our employee forums provide space for people to shape an inclusive workplace. We are proud to be the first major media organisation to achieve B Corp status. Our wellbeing tools include a health and wellbeing benefits platform, corporate gym membership, free yoga and pilates, and a cycle to work scheme. Our canteen offers views over Regent's Canal and serves meals throughout the day. Learning and Development We support personal and professional growth through a wide range of training and development tools. We also offer support for vocational courses and professional qualifications.
Business Development Manager Are you a dynamic Business Development Manager with Marketing experience, ready to join an exciting London boutique law firm that focuses solely on disputes? This hybrid role offers high visibility and a standout benefits package, from private healthcare and extended remote working to a bonus scheme and a supportive, success-driven culture. Our client is a values-led firm with a distinctive culture, known for its dynamic approach to disputes and insolvency work. Independent of panel constraints, they operate with agility across teams and are on a strong growth trajectory with ambitious plans ahead. Position Overview Lead firm-wide business development strategy and enhance overall brand visibility Drive targeted BD initiatives and deliver impactful marketing campaigns Plan and manage high-profile events to support client engagement and growth Collaborate with stakeholders to identify opportunities and boost market presence Combine strategic thinking with practical execution to support continued firm success Business Development Manager Experience: This role suits a BD/Marketing professional with at least: Level 3 qualification (or equivalent) in BD/Marketing, with experience in a legal or professional services environment Excellent communication, organisational, and relationship-building skills Collaborative team player who thrives in a high-performing environment Confident with CRM systems, Document Management Systems, and Microsoft 365 Flexible approach to working hours, including support for early or evening events The Benefits of this Business Development Manager position & How to Apply: Discretionary bonus scheme Employer pension contribution Private health care insurance Interest free season ticket loan Enhanced maternity and paternity leave 25 days' holiday plus bank holidays Christmas and Summer social events as well as other team socials throughout the year. For more information about this Business Development Manager role please contact Joanne Djebara quoting reference 37268. Position Title: Business Development Manager Location:London, WC2A Salary:From £55,000 - £65,000 depending on experience Reference:BH-37268 Work Type:Full Time, Permanent, Hybrid - 3 days in office PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with
Jul 02, 2025
Full time
Business Development Manager Are you a dynamic Business Development Manager with Marketing experience, ready to join an exciting London boutique law firm that focuses solely on disputes? This hybrid role offers high visibility and a standout benefits package, from private healthcare and extended remote working to a bonus scheme and a supportive, success-driven culture. Our client is a values-led firm with a distinctive culture, known for its dynamic approach to disputes and insolvency work. Independent of panel constraints, they operate with agility across teams and are on a strong growth trajectory with ambitious plans ahead. Position Overview Lead firm-wide business development strategy and enhance overall brand visibility Drive targeted BD initiatives and deliver impactful marketing campaigns Plan and manage high-profile events to support client engagement and growth Collaborate with stakeholders to identify opportunities and boost market presence Combine strategic thinking with practical execution to support continued firm success Business Development Manager Experience: This role suits a BD/Marketing professional with at least: Level 3 qualification (or equivalent) in BD/Marketing, with experience in a legal or professional services environment Excellent communication, organisational, and relationship-building skills Collaborative team player who thrives in a high-performing environment Confident with CRM systems, Document Management Systems, and Microsoft 365 Flexible approach to working hours, including support for early or evening events The Benefits of this Business Development Manager position & How to Apply: Discretionary bonus scheme Employer pension contribution Private health care insurance Interest free season ticket loan Enhanced maternity and paternity leave 25 days' holiday plus bank holidays Christmas and Summer social events as well as other team socials throughout the year. For more information about this Business Development Manager role please contact Joanne Djebara quoting reference 37268. Position Title: Business Development Manager Location:London, WC2A Salary:From £55,000 - £65,000 depending on experience Reference:BH-37268 Work Type:Full Time, Permanent, Hybrid - 3 days in office PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with
We're on a mission to make sure everyone has access to the law. Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world's first AI lawyer , specifically built for consumer legal work. Equal access to the law is one of the biggest and most pressing unsolved problems in society today. We're passionate about leveling the playing field and believe access to the law should be a basic utility in society. Our AI lawyer Lawrence is built on top of our own fine tuned LLM and recently passed the UK's bar exam equivalent. We're backed by some of the top US and UK VC funds including Google Ventures, Balderton Capital and TQ Ventures. We recently secured a $40M Series A funding round to facilitate international expansion and to grow our team, representing one of the five largest Series A rounds in Europe for 2024. About This Role We're a fast-growing startup looking for a data-driven analyst to help build the foundations for our marketing engine as we scale. You will be a key member of our marketing and data team, fully dedicated to the Marketing team's growth roadmap and using your expertise to grow top line revenues and guide commercial initiatives from our data. You'll own the analysis of the end-to-end customer journey, using our data stack ( BigQuery, dbt, Hex ) to create data models, data products, metrics and find insights that fuel our growth. You'll work closely with other engineers, marketers, product teams, and commercial teams to launch and measure high-impact initiatives. This is a unique opportunity for someone looking to work in a fast-paced environment who likes to work autonomously, thrives when solving hard problems and wants to have individual and societal impact. What You'll Do Own Marketing Performance & Funnel Analysis Analyse the complete customer experience, from the first ad impression through product use to lifetime customer value. Develop and maintain core marketing data products, dashboards and reports that serve as the single source of truth for campaign and funnel performance. Using and evolving reporting, CRM, marketing, tagging and analytics tools, such as Google Analytics, Google Ads, Customer.io , Hex, Tag Manager, Posthog, Meta) Produce insights and measurements from customer performance data, identifying and prioritising the highest-impact opportunities for growth. Identify conversion bottlenecks across our key funnel stages and partner with cross-functional teams to resolve them. Investigate user behaviour, acquisition, retention, and monetisation proactively and ad-hoc. Drive Strategy with Advanced Analytics & Modeling Go beyond standard reporting to deliver predictive and strategic insights. Build advanced models to address key business questions, including: Marketing Mix & Attribution Modeling to optimise marketing budget allocation. Predictive LTV Modeling to inform smarter bidding and acquisition strategies, alongside pricing and promotion. Customer Segmentation to enable personalisation and operational efficiency. Churn Prediction to power proactive retention campaigns. Present your findings and models in a clear, compelling way to senior leadership to influence strategic decisions. Enable Data-Driven Experimentation Act as the analytical lead for our marketing testing program; you will inform the CRO strategy and A/B testing roadmap by sizing opportunities. Analyse and guide experiments across landing pages, acquisition funnels, and lifecycle campaigns to achieve statistical significance and clear results. Partner with Marketing and Product to ensure all requirements for robust tracking and measurement are implemented correctly. Champion a culture of rapid, data-driven experimentation, helping us scale our testing velocity and optimization processes. About You 3-5+ years in a data analytics / data science role, ideally focused on marketing, product, or growth. 3-5+ years experience with data querying languages (SQL). Direct, hands-on experience analysing performance data within digital marketing platforms , especially Google and Meta Ads. A proven track record of using data to drive tangible business outcomes , such as conversion rate growth, improved ROI, or lower CAC. Exceptional attention to detail and rigour in how you approach analytical analysing and verifying data. Experience with tracking tools (GA4, PostHog/Mixpanel/Amplitude) Proven ability to thrive and deliver results in a fast-paced, high-growth environment . Proficiency with BI and reporting tools (i.e. Hex, Tableau, Power BI, Looker). Analytical mindset. You are comfortable drawing conclusions and making recommendations from data insights to move the business forward. Excellent communication skills and experience collaborating with technical and non-technical teams. Bonus points Hands-on experience with dbt . Programming experience (Javascript, Python) or experience using data engineering tools Background in a consumer marketplace or another fast-growth startup. Experience helping to build a company's data or marketing analytics function from an early stage. Understanding of customer journey mapping and full-funnel analysis. Benefits ️ 34 Holidays (25 days annual leave + your birthday off + bank hols in England) Equity (Share Options) Pension ️ Regular team building activities, socials, and annual retreat! 20% off legal fees through Lawhive
Jul 02, 2025
Full time
We're on a mission to make sure everyone has access to the law. Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world's first AI lawyer , specifically built for consumer legal work. Equal access to the law is one of the biggest and most pressing unsolved problems in society today. We're passionate about leveling the playing field and believe access to the law should be a basic utility in society. Our AI lawyer Lawrence is built on top of our own fine tuned LLM and recently passed the UK's bar exam equivalent. We're backed by some of the top US and UK VC funds including Google Ventures, Balderton Capital and TQ Ventures. We recently secured a $40M Series A funding round to facilitate international expansion and to grow our team, representing one of the five largest Series A rounds in Europe for 2024. About This Role We're a fast-growing startup looking for a data-driven analyst to help build the foundations for our marketing engine as we scale. You will be a key member of our marketing and data team, fully dedicated to the Marketing team's growth roadmap and using your expertise to grow top line revenues and guide commercial initiatives from our data. You'll own the analysis of the end-to-end customer journey, using our data stack ( BigQuery, dbt, Hex ) to create data models, data products, metrics and find insights that fuel our growth. You'll work closely with other engineers, marketers, product teams, and commercial teams to launch and measure high-impact initiatives. This is a unique opportunity for someone looking to work in a fast-paced environment who likes to work autonomously, thrives when solving hard problems and wants to have individual and societal impact. What You'll Do Own Marketing Performance & Funnel Analysis Analyse the complete customer experience, from the first ad impression through product use to lifetime customer value. Develop and maintain core marketing data products, dashboards and reports that serve as the single source of truth for campaign and funnel performance. Using and evolving reporting, CRM, marketing, tagging and analytics tools, such as Google Analytics, Google Ads, Customer.io , Hex, Tag Manager, Posthog, Meta) Produce insights and measurements from customer performance data, identifying and prioritising the highest-impact opportunities for growth. Identify conversion bottlenecks across our key funnel stages and partner with cross-functional teams to resolve them. Investigate user behaviour, acquisition, retention, and monetisation proactively and ad-hoc. Drive Strategy with Advanced Analytics & Modeling Go beyond standard reporting to deliver predictive and strategic insights. Build advanced models to address key business questions, including: Marketing Mix & Attribution Modeling to optimise marketing budget allocation. Predictive LTV Modeling to inform smarter bidding and acquisition strategies, alongside pricing and promotion. Customer Segmentation to enable personalisation and operational efficiency. Churn Prediction to power proactive retention campaigns. Present your findings and models in a clear, compelling way to senior leadership to influence strategic decisions. Enable Data-Driven Experimentation Act as the analytical lead for our marketing testing program; you will inform the CRO strategy and A/B testing roadmap by sizing opportunities. Analyse and guide experiments across landing pages, acquisition funnels, and lifecycle campaigns to achieve statistical significance and clear results. Partner with Marketing and Product to ensure all requirements for robust tracking and measurement are implemented correctly. Champion a culture of rapid, data-driven experimentation, helping us scale our testing velocity and optimization processes. About You 3-5+ years in a data analytics / data science role, ideally focused on marketing, product, or growth. 3-5+ years experience with data querying languages (SQL). Direct, hands-on experience analysing performance data within digital marketing platforms , especially Google and Meta Ads. A proven track record of using data to drive tangible business outcomes , such as conversion rate growth, improved ROI, or lower CAC. Exceptional attention to detail and rigour in how you approach analytical analysing and verifying data. Experience with tracking tools (GA4, PostHog/Mixpanel/Amplitude) Proven ability to thrive and deliver results in a fast-paced, high-growth environment . Proficiency with BI and reporting tools (i.e. Hex, Tableau, Power BI, Looker). Analytical mindset. You are comfortable drawing conclusions and making recommendations from data insights to move the business forward. Excellent communication skills and experience collaborating with technical and non-technical teams. Bonus points Hands-on experience with dbt . Programming experience (Javascript, Python) or experience using data engineering tools Background in a consumer marketplace or another fast-growth startup. Experience helping to build a company's data or marketing analytics function from an early stage. Understanding of customer journey mapping and full-funnel analysis. Benefits ️ 34 Holidays (25 days annual leave + your birthday off + bank hols in England) Equity (Share Options) Pension ️ Regular team building activities, socials, and annual retreat! 20% off legal fees through Lawhive
Are you a data-driven thinker with a passion for uncovering insights that fuel campaign success? We're working exclusively on behalf of a thriving marketing agency based in Greater Manchester to recruit a talented Data Analyst to join their dynamic and forward-thinking team. This award-winning agency partners with major national and global brands, delivering data-led marketing solutions that drive measurable results. Due to ongoing growth, they are looking to bring in a confident and analytical professional who can translate complex data into actionable insights and support the performance of high-impact campaigns. Working in a vibrant and collaborative environment, the successful candidate will play a crucial role in enhancing campaign performance, enabling real-time decision making, and contributing to software development alongside the Head of Product. If you're someone who thrives in a fast-paced, creative setting and enjoys seeing the real-world impact of your analysis, this could be the perfect next step in your career. Key Responsibilities: Deliver insightful, creative, and innovative data analysis to support marketing campaigns Work closely with campaign managers to enable data-informed decisions in real time Present findings clearly and confidently to both technical and non-technical stakeholders Support the Head of Product with the ongoing development and improvement of in-house tools Contribute to continuous improvements in campaign effectiveness through smart data usage Maintain a positive and proactive approach to all tasks, with a strong desire to succeed Key Skills & Experience: Advanced skills in Microsoft Excel, Power BI, and VBA Proficient in Google Analytics and Google Data Studio Comfortable using MySQL and understanding relational databases Familiarity with tools like VWO and Hotjar for behavioural data tracking Understanding of CRM platforms and Google AdWords Experience in building and maintaining SSRS reports Previous experience in a marketing or agency environment is advantageous What's in it for you? A generous benefits package, including flexible hours and birthdays off Access to regular social events and a collaborative team culture Opportunity to work on global campaigns for top-tier clients The chance to develop your career with an innovative and growing agency If you're a data analyst who loves digging into trends and making a real impact on performance, we want to hear from you. Don't miss this opportunity to join a company that values creativity, initiative, and results. Does this sound like your perfect job? Call us , or apply online now! Please note due to high volumes of applications unfortunately we are not always able to respond to all unsuccessful applicants. However we wish everyone who applies the very best with their job search. Take a look at all of our live jobs ! Check out our latest opportunities in: Technology Marketing Digital Analytics Creative You can also read our latest blogs on industry news and advice!
Jul 02, 2025
Full time
Are you a data-driven thinker with a passion for uncovering insights that fuel campaign success? We're working exclusively on behalf of a thriving marketing agency based in Greater Manchester to recruit a talented Data Analyst to join their dynamic and forward-thinking team. This award-winning agency partners with major national and global brands, delivering data-led marketing solutions that drive measurable results. Due to ongoing growth, they are looking to bring in a confident and analytical professional who can translate complex data into actionable insights and support the performance of high-impact campaigns. Working in a vibrant and collaborative environment, the successful candidate will play a crucial role in enhancing campaign performance, enabling real-time decision making, and contributing to software development alongside the Head of Product. If you're someone who thrives in a fast-paced, creative setting and enjoys seeing the real-world impact of your analysis, this could be the perfect next step in your career. Key Responsibilities: Deliver insightful, creative, and innovative data analysis to support marketing campaigns Work closely with campaign managers to enable data-informed decisions in real time Present findings clearly and confidently to both technical and non-technical stakeholders Support the Head of Product with the ongoing development and improvement of in-house tools Contribute to continuous improvements in campaign effectiveness through smart data usage Maintain a positive and proactive approach to all tasks, with a strong desire to succeed Key Skills & Experience: Advanced skills in Microsoft Excel, Power BI, and VBA Proficient in Google Analytics and Google Data Studio Comfortable using MySQL and understanding relational databases Familiarity with tools like VWO and Hotjar for behavioural data tracking Understanding of CRM platforms and Google AdWords Experience in building and maintaining SSRS reports Previous experience in a marketing or agency environment is advantageous What's in it for you? A generous benefits package, including flexible hours and birthdays off Access to regular social events and a collaborative team culture Opportunity to work on global campaigns for top-tier clients The chance to develop your career with an innovative and growing agency If you're a data analyst who loves digging into trends and making a real impact on performance, we want to hear from you. Don't miss this opportunity to join a company that values creativity, initiative, and results. Does this sound like your perfect job? Call us , or apply online now! Please note due to high volumes of applications unfortunately we are not always able to respond to all unsuccessful applicants. However we wish everyone who applies the very best with their job search. Take a look at all of our live jobs ! Check out our latest opportunities in: Technology Marketing Digital Analytics Creative You can also read our latest blogs on industry news and advice!
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role Ready to be part of something spellbinding? The E-Commerce team at the Harry Potter Shop are the brains behind our online presence across the UK, US, and Japan. We're not just running a website, we're driving a global retail experience that brings the Wizarding World to life for millions of fans. From revenue and profit to seamless operations, we own the performance of the business end-to-end. Working closely with our store and head office teams, we're a tight-knit crew making magic happen every day. You will be responsible for managing the day-to-day operations of the e-commerce platform, including product listings, pricing, promotions, and inventory, while collaborating with marketing, product, operations, and tech. This role involves executing digital marketing initiatives such as SEO, SEM, email campaigns, and social media to drive traffic and sales, as well as analysing performance data and customer behaviour to identify growth opportunities. You'll develop and implement e-commerce strategies to boost online sales and enhance the customer experience, optimise the website for usability and mobile responsiveness, manage third-party vendor relationships, and monitor key performance indicators like traffic, conversion rates, revenue, and profit Your Role Accountabilities Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency. Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement. Analyse customer behaviour and trends to identify growth opportunities and areas for improvement. Monitor website functionality and handle troubleshooting issues with the e-commerce platform, including technical problems and user experience challenges. Coordinate with logistics and fulfilment teams to ensure timely and accurate order processing and delivery. Collaborate with customer service teams to ensure seamless customer services, high customer satisfaction, and resolve issues quickly through the online store. Analyse data from Google Analytics, CRM systems, and other tools to monitor site traffic and customer behaviour. Track and report e-commerce performance, including sales, conversion rates, and ROI on digital marketing campaigns. Skills Required Solid experience as an e-commerce manager or in a similar e-commerce or digital marketing role. Expertise in digital marketing techniques, including SEO, SEM, and social media marketing. Proficient in web analytics tools (e.g., Google Analytics) and e-commerce tracking tools. Excellent analytical skills and proficiency with CRM software and MS Excel. Knowledge of UX/UI principles and how they impact online sales. Familiarity with e-commerce trends such as personalisation, chatbots, or AI-driven shopping experiences. Experience with inventory management and supply chain management. Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Jul 02, 2025
Full time
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role Ready to be part of something spellbinding? The E-Commerce team at the Harry Potter Shop are the brains behind our online presence across the UK, US, and Japan. We're not just running a website, we're driving a global retail experience that brings the Wizarding World to life for millions of fans. From revenue and profit to seamless operations, we own the performance of the business end-to-end. Working closely with our store and head office teams, we're a tight-knit crew making magic happen every day. You will be responsible for managing the day-to-day operations of the e-commerce platform, including product listings, pricing, promotions, and inventory, while collaborating with marketing, product, operations, and tech. This role involves executing digital marketing initiatives such as SEO, SEM, email campaigns, and social media to drive traffic and sales, as well as analysing performance data and customer behaviour to identify growth opportunities. You'll develop and implement e-commerce strategies to boost online sales and enhance the customer experience, optimise the website for usability and mobile responsiveness, manage third-party vendor relationships, and monitor key performance indicators like traffic, conversion rates, revenue, and profit Your Role Accountabilities Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency. Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement. Analyse customer behaviour and trends to identify growth opportunities and areas for improvement. Monitor website functionality and handle troubleshooting issues with the e-commerce platform, including technical problems and user experience challenges. Coordinate with logistics and fulfilment teams to ensure timely and accurate order processing and delivery. Collaborate with customer service teams to ensure seamless customer services, high customer satisfaction, and resolve issues quickly through the online store. Analyse data from Google Analytics, CRM systems, and other tools to monitor site traffic and customer behaviour. Track and report e-commerce performance, including sales, conversion rates, and ROI on digital marketing campaigns. Skills Required Solid experience as an e-commerce manager or in a similar e-commerce or digital marketing role. Expertise in digital marketing techniques, including SEO, SEM, and social media marketing. Proficient in web analytics tools (e.g., Google Analytics) and e-commerce tracking tools. Excellent analytical skills and proficiency with CRM software and MS Excel. Knowledge of UX/UI principles and how they impact online sales. Familiarity with e-commerce trends such as personalisation, chatbots, or AI-driven shopping experiences. Experience with inventory management and supply chain management. Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Business Development Manager Staffordshire Full Time, Permanent 60,000 + Bonus + Car + Benefits An established and rapidly growing logistics business in Staffordshire is seeking a Business Development Manager to join its senior leadership team. With a turnover in excess of 23.5 million and significant expansion plans, this is a key appointment with high strategic value. The successful candidate will play a pivotal role in driving commercial performance across core services including distribution, warehousing, and contract logistics. Reporting directly to the board, you'll be responsible for shaping and executing a high-impact sales strategy, building long-term partnerships, and ensuring continued revenue growth in a competitive and fast-paced environment. Key Responsibilities Develop and deliver a comprehensive commercial strategy aligned to company growth objectives. Manage the full sales cycle - from lead generation and pitch through to closing and onboarding. Secure new business through tenders, campaigns, and proactive prospecting. Strengthen relationships with key clients and ensure high levels of service delivery and retention. Lead and mentor a high-performing commercial team. Work closely with internal departments (finance, operations, marketing) to ensure seamless service integration. Monitor and respond to market trends, customer needs, and competitor activity. Utilise CRM systems and data-driven insights for campaign planning and pipeline management. Support the adoption of new technologies to streamline sales processes and integrate omnichannel clients. Identify and mitigate commercial risks through effective planning and contract evaluation. Experience & Skills Required Significant experience in a senior sales, commercial or business development role within logistics, warehousing, or supply chain. Proven success in developing key accounts and securing new business through formal tendering processes. Strong commercial acumen with expertise in pricing, forecasting, and strategic planning. Excellent communication, negotiation, and relationship-building skills. Confident using CRM tools and leveraging marketing data for informed decision-making. Ability to lead, influence and collaborate across functions. Degree in Business, Sales, or related field (desirable). Full UK Driving Licence required. What's on Offer 60,000 base salary Company car Performance-based bonus 25 days holiday + birthday off + bank holidays Significant autonomy and board-level influence Opportunity to shape the growth and direction of a market-leading logistics provider Looking to recruit a similar role? Cast UK is a leading executive search consultancy specialising in Logistics, Procurement, Supply Chain, Buying, and HR. With deep sector knowledge and national reach, our consultants match exceptional talent with high-growth organisations from mid-management to board level. Learn more at (url removed).
Jul 02, 2025
Full time
Business Development Manager Staffordshire Full Time, Permanent 60,000 + Bonus + Car + Benefits An established and rapidly growing logistics business in Staffordshire is seeking a Business Development Manager to join its senior leadership team. With a turnover in excess of 23.5 million and significant expansion plans, this is a key appointment with high strategic value. The successful candidate will play a pivotal role in driving commercial performance across core services including distribution, warehousing, and contract logistics. Reporting directly to the board, you'll be responsible for shaping and executing a high-impact sales strategy, building long-term partnerships, and ensuring continued revenue growth in a competitive and fast-paced environment. Key Responsibilities Develop and deliver a comprehensive commercial strategy aligned to company growth objectives. Manage the full sales cycle - from lead generation and pitch through to closing and onboarding. Secure new business through tenders, campaigns, and proactive prospecting. Strengthen relationships with key clients and ensure high levels of service delivery and retention. Lead and mentor a high-performing commercial team. Work closely with internal departments (finance, operations, marketing) to ensure seamless service integration. Monitor and respond to market trends, customer needs, and competitor activity. Utilise CRM systems and data-driven insights for campaign planning and pipeline management. Support the adoption of new technologies to streamline sales processes and integrate omnichannel clients. Identify and mitigate commercial risks through effective planning and contract evaluation. Experience & Skills Required Significant experience in a senior sales, commercial or business development role within logistics, warehousing, or supply chain. Proven success in developing key accounts and securing new business through formal tendering processes. Strong commercial acumen with expertise in pricing, forecasting, and strategic planning. Excellent communication, negotiation, and relationship-building skills. Confident using CRM tools and leveraging marketing data for informed decision-making. Ability to lead, influence and collaborate across functions. Degree in Business, Sales, or related field (desirable). Full UK Driving Licence required. What's on Offer 60,000 base salary Company car Performance-based bonus 25 days holiday + birthday off + bank holidays Significant autonomy and board-level influence Opportunity to shape the growth and direction of a market-leading logistics provider Looking to recruit a similar role? Cast UK is a leading executive search consultancy specialising in Logistics, Procurement, Supply Chain, Buying, and HR. With deep sector knowledge and national reach, our consultants match exceptional talent with high-growth organisations from mid-management to board level. Learn more at (url removed).
Business Development Manager - Connected Services Location: UK with travel expected to Newark or London on a monthly basis Type: Permanent Salary: 65K- 70K plus double OTE, car allowance and benefits Are you a results-driven sales professional with a passion for Connectivity, Networking, SASE, and Unified Communications? We're looking for a Business Development Manager to spearhead growth across our clients Connected Services portfolio. About the Role As a key member of their Connected Services team, you'll be responsible for generating new business, building strategic relationships, and positioning high-impact solutions tailored to customer needs. This is a high-visibility role with opportunity for real influence and progression. Key Responsibilities Drive new customer acquisition across Connectivity (MPLS, SD-WAN, DIA, 5G), Networking, SASE, and UC&X (VoIP, Teams, Contact Centre). Engage and influence C-level stakeholders, IT leaders, and procurement teams. Deliver solution-focused selling in partnership with technical teams. Manage and forecast your pipeline using (url removed) and other CRM tools. Lead strategic planning, QBRs, and OCR presentations for major opportunities. Collaborate with internal teams (marketing, pre-sales, service delivery) for seamless execution. Stay ahead of market trends and competitor insights to shape winning strategies. What You Bring Proven B2B sales experience in Connectivity, Networking, SASE or UC&X. Strong communication and presentation skills with the ability to simplify complex tech. Track record of consistently exceeding targets in a competitive environment. High-level proficiency in Salesforce, MS Office, and related tools. Excellent relationship-building, negotiation, and stakeholder engagement skills. Why Join? A fast-paced, collaborative, and supportive work environment. Opportunities for training, development, and career progression. Be part of exciting projects with leading-edge technologies. If you're looking to join a dynamic team where innovation meets opportunity - apply now and take the next step in your career ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jul 02, 2025
Full time
Business Development Manager - Connected Services Location: UK with travel expected to Newark or London on a monthly basis Type: Permanent Salary: 65K- 70K plus double OTE, car allowance and benefits Are you a results-driven sales professional with a passion for Connectivity, Networking, SASE, and Unified Communications? We're looking for a Business Development Manager to spearhead growth across our clients Connected Services portfolio. About the Role As a key member of their Connected Services team, you'll be responsible for generating new business, building strategic relationships, and positioning high-impact solutions tailored to customer needs. This is a high-visibility role with opportunity for real influence and progression. Key Responsibilities Drive new customer acquisition across Connectivity (MPLS, SD-WAN, DIA, 5G), Networking, SASE, and UC&X (VoIP, Teams, Contact Centre). Engage and influence C-level stakeholders, IT leaders, and procurement teams. Deliver solution-focused selling in partnership with technical teams. Manage and forecast your pipeline using (url removed) and other CRM tools. Lead strategic planning, QBRs, and OCR presentations for major opportunities. Collaborate with internal teams (marketing, pre-sales, service delivery) for seamless execution. Stay ahead of market trends and competitor insights to shape winning strategies. What You Bring Proven B2B sales experience in Connectivity, Networking, SASE or UC&X. Strong communication and presentation skills with the ability to simplify complex tech. Track record of consistently exceeding targets in a competitive environment. High-level proficiency in Salesforce, MS Office, and related tools. Excellent relationship-building, negotiation, and stakeholder engagement skills. Why Join? A fast-paced, collaborative, and supportive work environment. Opportunities for training, development, and career progression. Be part of exciting projects with leading-edge technologies. If you're looking to join a dynamic team where innovation meets opportunity - apply now and take the next step in your career ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Business Development Manager - Connected Services Location: UK with travel expected to Newark or London on a monthly basis Type: Permanent Salary: 65K- 70K plus double OTE, car allowance and benefits Are you a results-driven sales professional with a passion for Connectivity, Networking, SASE, and Unified Communications? We're looking for a Business Development Manager to spearhead growth across our clients Connected Services portfolio. About the Role As a key member of their Connected Services team, you'll be responsible for generating new business, building strategic relationships, and positioning high-impact solutions tailored to customer needs. This is a high-visibility role with opportunity for real influence and progression. Key Responsibilities Drive new customer acquisition across Connectivity (MPLS, SD-WAN, DIA, 5G), Networking, SASE, and UC&X (VoIP, Teams, Contact Centre). Engage and influence C-level stakeholders, IT leaders, and procurement teams. Deliver solution-focused selling in partnership with technical teams. Manage and forecast your pipeline using (url removed) and other CRM tools. Lead strategic planning, QBRs, and OCR presentations for major opportunities. Collaborate with internal teams (marketing, pre-sales, service delivery) for seamless execution. Stay ahead of market trends and competitor insights to shape winning strategies. What You Bring Proven B2B sales experience in Connectivity, Networking, SASE or UC&X. Strong communication and presentation skills with the ability to simplify complex tech. Track record of consistently exceeding targets in a competitive environment. High-level proficiency in Salesforce, MS Office, and related tools. Excellent relationship-building, negotiation, and stakeholder engagement skills. Why Join? A fast-paced, collaborative, and supportive work environment. Opportunities for training, development, and career progression. Be part of exciting projects with leading-edge technologies. If you're looking to join a dynamic team where innovation meets opportunity - apply now and take the next step in your career ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jul 02, 2025
Full time
Business Development Manager - Connected Services Location: UK with travel expected to Newark or London on a monthly basis Type: Permanent Salary: 65K- 70K plus double OTE, car allowance and benefits Are you a results-driven sales professional with a passion for Connectivity, Networking, SASE, and Unified Communications? We're looking for a Business Development Manager to spearhead growth across our clients Connected Services portfolio. About the Role As a key member of their Connected Services team, you'll be responsible for generating new business, building strategic relationships, and positioning high-impact solutions tailored to customer needs. This is a high-visibility role with opportunity for real influence and progression. Key Responsibilities Drive new customer acquisition across Connectivity (MPLS, SD-WAN, DIA, 5G), Networking, SASE, and UC&X (VoIP, Teams, Contact Centre). Engage and influence C-level stakeholders, IT leaders, and procurement teams. Deliver solution-focused selling in partnership with technical teams. Manage and forecast your pipeline using (url removed) and other CRM tools. Lead strategic planning, QBRs, and OCR presentations for major opportunities. Collaborate with internal teams (marketing, pre-sales, service delivery) for seamless execution. Stay ahead of market trends and competitor insights to shape winning strategies. What You Bring Proven B2B sales experience in Connectivity, Networking, SASE or UC&X. Strong communication and presentation skills with the ability to simplify complex tech. Track record of consistently exceeding targets in a competitive environment. High-level proficiency in Salesforce, MS Office, and related tools. Excellent relationship-building, negotiation, and stakeholder engagement skills. Why Join? A fast-paced, collaborative, and supportive work environment. Opportunities for training, development, and career progression. Be part of exciting projects with leading-edge technologies. If you're looking to join a dynamic team where innovation meets opportunity - apply now and take the next step in your career ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Salary £30000 - £35000 plus car allowance, monthly, quarterly and annual bonuses. Overview: Are you an IT account manager with experience working for a MSP or have IT experience in a similar role. Do you have strong business operational knowledge, are super organised with excellent personable communication skills. Our client is going through an extended period of growth and are looking for people with your skills to come in and join their Team. The primary focus of this role is to develop and expand both current managed support customers and new clients by collaborating closely with them to understand their business objectives. A close relationship, both in person and virtually, will be required with the wider Sales and Marketing team, Project Team, and the Service Desk to ensure the customers requirements are clearly understood and delivered. The role will require excellent organization, communication, and relationship-building skills. Key Responsibilities: Client Relationship Management: Cultivate and maintain strong relationships with key clients to understand their business objectives and IT requirements through regular strategic review meetings. Serve as the primary point of contact for strategic accounts. Account Growth and Retention: Develop and implement strategic account roadmaps to drive revenue growth and achieve sales targets. Identify opportunities and demonstrate the customer journey using our client s Proven Partnership Process. Identify upsell and cross-sell opportunities within existing accounts to optimise client value. Proactively address client concerns and collaborate with internal teams to ensure customer satisfaction and retention. Strategic Planning: Collaborate with the sales, marketing, and technical teams to align solutions with the client needs and industry trends. Work with the technical consultants to provide insights and recommendations to clients on IT best practices, emerging technologies, and innovative solutions. Contract Management: Oversee the negotiation and renewal of contracts ensuring favourable terms for both the client and our client. Produce and maintain accurate contractual paperwork for both new and existing contracts. Maintain accurate records of contract details, service agreements, and client interactions using our company CRM. Conduct new client onboardings for users, working with the Service Desk and Project Team to clearly set expectations from the start. Collaboration and Communication: Foster collaboration across internal departments to deliver exceptional customer service. Communicate effectively with clients regarding service updates, new offerings, and industry insights. Skills required: Experience in strategic account management preferably within a MSP. Excellent communication and presentation skills. Ability to manage a diverse workload and work calmly under pressure with an organised and methodical approach to tasks. Customer Experience remaining the driver at all times. Exceptional teamwork skills. Hours of work: Monday to Friday 9am 5.30pm (occasionally overtime may be required to fulfill client requirements). Bonus: Monthly individual bonuses and quarterly and annual team bonuses are very achievable. Role: Hybrid, Mondays are office days for the team, Tue-Fri optional WFH and/or working from Client Locations. Benefits: Without being that company, our client family really is like a family. The Senior Leadership Team provide all employees with the tools and support they need to accelerate both personal and professional development. As well as delivering Quarterly Company Social Events, targets to implement a 4 Day Working Week (even as a Service Provider), and flexible working. Our culture and values are of utmost importance to every member of our team. From an employee of the quarter and Westfield Health .
Jul 02, 2025
Full time
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Salary £30000 - £35000 plus car allowance, monthly, quarterly and annual bonuses. Overview: Are you an IT account manager with experience working for a MSP or have IT experience in a similar role. Do you have strong business operational knowledge, are super organised with excellent personable communication skills. Our client is going through an extended period of growth and are looking for people with your skills to come in and join their Team. The primary focus of this role is to develop and expand both current managed support customers and new clients by collaborating closely with them to understand their business objectives. A close relationship, both in person and virtually, will be required with the wider Sales and Marketing team, Project Team, and the Service Desk to ensure the customers requirements are clearly understood and delivered. The role will require excellent organization, communication, and relationship-building skills. Key Responsibilities: Client Relationship Management: Cultivate and maintain strong relationships with key clients to understand their business objectives and IT requirements through regular strategic review meetings. Serve as the primary point of contact for strategic accounts. Account Growth and Retention: Develop and implement strategic account roadmaps to drive revenue growth and achieve sales targets. Identify opportunities and demonstrate the customer journey using our client s Proven Partnership Process. Identify upsell and cross-sell opportunities within existing accounts to optimise client value. Proactively address client concerns and collaborate with internal teams to ensure customer satisfaction and retention. Strategic Planning: Collaborate with the sales, marketing, and technical teams to align solutions with the client needs and industry trends. Work with the technical consultants to provide insights and recommendations to clients on IT best practices, emerging technologies, and innovative solutions. Contract Management: Oversee the negotiation and renewal of contracts ensuring favourable terms for both the client and our client. Produce and maintain accurate contractual paperwork for both new and existing contracts. Maintain accurate records of contract details, service agreements, and client interactions using our company CRM. Conduct new client onboardings for users, working with the Service Desk and Project Team to clearly set expectations from the start. Collaboration and Communication: Foster collaboration across internal departments to deliver exceptional customer service. Communicate effectively with clients regarding service updates, new offerings, and industry insights. Skills required: Experience in strategic account management preferably within a MSP. Excellent communication and presentation skills. Ability to manage a diverse workload and work calmly under pressure with an organised and methodical approach to tasks. Customer Experience remaining the driver at all times. Exceptional teamwork skills. Hours of work: Monday to Friday 9am 5.30pm (occasionally overtime may be required to fulfill client requirements). Bonus: Monthly individual bonuses and quarterly and annual team bonuses are very achievable. Role: Hybrid, Mondays are office days for the team, Tue-Fri optional WFH and/or working from Client Locations. Benefits: Without being that company, our client family really is like a family. The Senior Leadership Team provide all employees with the tools and support they need to accelerate both personal and professional development. As well as delivering Quarterly Company Social Events, targets to implement a 4 Day Working Week (even as a Service Provider), and flexible working. Our culture and values are of utmost importance to every member of our team. From an employee of the quarter and Westfield Health .
The Senior Marketing and Tourism Executive is a key member of the LDO Marketing Team, responsible for developing and executing tourism and visitor-driven marketing initiatives that attract both domestic and international visitors, as well as supporting the communications delivery of the loyalty scheme, One Wembley Park. This role combines marketing communications, tourism promotion, event delivery, website support, and partner relationship management to drive foot traffic, customer engagement, and visitor spending. Working alongside the Head of Marketing and a Marketing Executive, this role is instrumental in enhancing LDO's profile within the tourism sector and communicating with key customer groups. The ideal candidate will play a vital role in liaising with agencies and partners, coordinating visitor incentive schemes (such as Visitor Rewards and One Wembley Park), and delivering performance reports to stakeholders. This is a hands-on position within a small, agile team. Additionally, the role includes Duty Manager responsibilities, overseeing centre operations during key weekends throughout the year. Key responsibilities: Implement tourism-focused marketing and advertising plans. Work with the Head of Marketing to coordinate the tourism marketing budget, ensuring efficient spending and a measurable ROI. Liaise with international agencies to ensure accurate brand representation at B2B trade shows and events. Build and maintain relationships with key tourism stakeholders, such as hotels, concierges, and venues. Monitor and report on key tourism KPIs, using data to refine strategy. Lead communication efforts to the tourism sector via the Coniq CRM system. Leverage global event calendars to inform tourism campaigns. Plan and deliver creative and compelling Visitor Rewards (VR) campaigns. Maintain and manage the VR campaign planner. Coordinate promotional staffing and in-centre activation during key trading periods. Oversee reporting and performance analysis for all VR activities. Support the planning and delivery of tourism-related events. Brief agencies and partners, oversee implementation, and compile post-campaign reports. Represent LDO at trade and networking events to build the tourism profile. Work collaboratively with the Marketing Executive to ensure accurate and timely delivery of brand content. Support the execution of the One Wembley Park (OWP) programme and other incentive initiatives. Coordinate with digital agencies to manage website updates, SEO, blogs, and website content delivery. Ensure alignment of website and social media content for domestic and international audiences. Assist with campaign execution and brand coordination alongside the Marketing Executive. Contribute to digital storytelling efforts, including editorial content (e.g. 'The Edit'), blog articles, and influencer content. Support the preparation and distribution of marketing performance reports. Maintain active relationships with key local partners, including Wembley Stadium, local hotels, Destination Wembley, and others. Participate in cross-functional meetings with Guest Services, PR teams, and brand partners. Compile and deliver reports on marketing performance across Visitor Rewards, tourism events, and OWP initiatives. Support in preparing board-level presentations with strategic insights and data-led recommendations. Experience in a marketing role within retail, tourism, events, or a similar customer-facing environment. Knowledge of digital marketing, SEO, and content creation best practices. Strong project management and time-management skills. Excellent communication, stakeholder management, and interpersonal abilities. Proficient in Microsoft Office and relevant marketing tools or CRM systems. Ability to multitask, work autonomously, and thrive in a fast-paced environment. Experience working with agencies (PR, digital, creative). Familiarity with international tourism marketing and destination partnerships. Knowledge of retail destination marketing and shopper behaviour insights. How to apply: please email Michelle D'Vaz Plant, Head of Marketing to apply for this position.
Jul 02, 2025
Full time
The Senior Marketing and Tourism Executive is a key member of the LDO Marketing Team, responsible for developing and executing tourism and visitor-driven marketing initiatives that attract both domestic and international visitors, as well as supporting the communications delivery of the loyalty scheme, One Wembley Park. This role combines marketing communications, tourism promotion, event delivery, website support, and partner relationship management to drive foot traffic, customer engagement, and visitor spending. Working alongside the Head of Marketing and a Marketing Executive, this role is instrumental in enhancing LDO's profile within the tourism sector and communicating with key customer groups. The ideal candidate will play a vital role in liaising with agencies and partners, coordinating visitor incentive schemes (such as Visitor Rewards and One Wembley Park), and delivering performance reports to stakeholders. This is a hands-on position within a small, agile team. Additionally, the role includes Duty Manager responsibilities, overseeing centre operations during key weekends throughout the year. Key responsibilities: Implement tourism-focused marketing and advertising plans. Work with the Head of Marketing to coordinate the tourism marketing budget, ensuring efficient spending and a measurable ROI. Liaise with international agencies to ensure accurate brand representation at B2B trade shows and events. Build and maintain relationships with key tourism stakeholders, such as hotels, concierges, and venues. Monitor and report on key tourism KPIs, using data to refine strategy. Lead communication efforts to the tourism sector via the Coniq CRM system. Leverage global event calendars to inform tourism campaigns. Plan and deliver creative and compelling Visitor Rewards (VR) campaigns. Maintain and manage the VR campaign planner. Coordinate promotional staffing and in-centre activation during key trading periods. Oversee reporting and performance analysis for all VR activities. Support the planning and delivery of tourism-related events. Brief agencies and partners, oversee implementation, and compile post-campaign reports. Represent LDO at trade and networking events to build the tourism profile. Work collaboratively with the Marketing Executive to ensure accurate and timely delivery of brand content. Support the execution of the One Wembley Park (OWP) programme and other incentive initiatives. Coordinate with digital agencies to manage website updates, SEO, blogs, and website content delivery. Ensure alignment of website and social media content for domestic and international audiences. Assist with campaign execution and brand coordination alongside the Marketing Executive. Contribute to digital storytelling efforts, including editorial content (e.g. 'The Edit'), blog articles, and influencer content. Support the preparation and distribution of marketing performance reports. Maintain active relationships with key local partners, including Wembley Stadium, local hotels, Destination Wembley, and others. Participate in cross-functional meetings with Guest Services, PR teams, and brand partners. Compile and deliver reports on marketing performance across Visitor Rewards, tourism events, and OWP initiatives. Support in preparing board-level presentations with strategic insights and data-led recommendations. Experience in a marketing role within retail, tourism, events, or a similar customer-facing environment. Knowledge of digital marketing, SEO, and content creation best practices. Strong project management and time-management skills. Excellent communication, stakeholder management, and interpersonal abilities. Proficient in Microsoft Office and relevant marketing tools or CRM systems. Ability to multitask, work autonomously, and thrive in a fast-paced environment. Experience working with agencies (PR, digital, creative). Familiarity with international tourism marketing and destination partnerships. Knowledge of retail destination marketing and shopper behaviour insights. How to apply: please email Michelle D'Vaz Plant, Head of Marketing to apply for this position.
Philanthropy Manager (Mid-level) We are recruiting for a Philanthropy Manager for our client a Christian Faith based Charity to join the team in this hybrid working role. This is an exciting time to join the Partnerships Team and the organisation as they seek to expand their reach and impact. Position: Philanthropy Manager (Mid-level) Location: Fleet, Hampshire / Hybrid (minimum 40% in-office) Salary: £39,900 per annum Hours: Full Time (35 hours per week) Contract: Permanent Closing date:10am on 14 July 2025 Interviews: First round Interviews are expected to be held week commencing 21 July Second Round Interviews are expected to be held week commencing 28 July The Job: You will co-lead the mid-level donor fundraising programme, building meaningful relationships that inspire increased giving and long-term engagement. Working closely with the Head of Philanthropic Partnerships, you will help shape a strategy that ensures gold-standard stewardship and long-term growth. Co-lead the cultivation and retention of mid-level donors using email, phone, meetings and events. Shape and deliver strategies to acquire and engage donors, generating sustainable income. Ensure exceptional donor stewardship with accurate record keeping and tailored communications. Develop compelling content including thank-you letters, newsletters, and proofing impact reports. Collaborate across departments, including Marketing and Finance, to deliver donor-focused initiatives. Represent the Philanthropy team in cross-functional working and advocate for mid-level giving. Maintain an understanding of sector trends, applying insight to refine fundraising approaches. About You This Charity are seeking a passionate and relational fundraiser, with excellent communication skills and the ability to manage and grow donor portfolios effectively. Experience building trusted relationships with donors or customers in a fundraising or business development context. Strong verbal and written communication skills, with a keen eye for detail. The ability to prioritise workload, work to deadlines and manage a donor caseload effectively. Experience using CRM systems (e.g., Blackbaud) and Microsoft Office tools. A proactive and empathetic approach, with high emotional intelligence and resilience. A genuine commitment to the mission of releasing children from poverty A personal Christian faith, and willingness to uphold The Charity's UK's Christian ethos, values and Statement of Faith. Benefits Include: Hybrid working (office closed Fridays) 28 days holiday plus Bank Holidays 10% employer pension contribution Staff wellbeing time Professional and spiritual development support Meaningful work that changes lives About the organisation This Charity is a Christ-centred, child-focused charity. Please note: The charity can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client's Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. This role is being advertised by NFP People on behalf of the organisation.
Jul 02, 2025
Full time
Philanthropy Manager (Mid-level) We are recruiting for a Philanthropy Manager for our client a Christian Faith based Charity to join the team in this hybrid working role. This is an exciting time to join the Partnerships Team and the organisation as they seek to expand their reach and impact. Position: Philanthropy Manager (Mid-level) Location: Fleet, Hampshire / Hybrid (minimum 40% in-office) Salary: £39,900 per annum Hours: Full Time (35 hours per week) Contract: Permanent Closing date:10am on 14 July 2025 Interviews: First round Interviews are expected to be held week commencing 21 July Second Round Interviews are expected to be held week commencing 28 July The Job: You will co-lead the mid-level donor fundraising programme, building meaningful relationships that inspire increased giving and long-term engagement. Working closely with the Head of Philanthropic Partnerships, you will help shape a strategy that ensures gold-standard stewardship and long-term growth. Co-lead the cultivation and retention of mid-level donors using email, phone, meetings and events. Shape and deliver strategies to acquire and engage donors, generating sustainable income. Ensure exceptional donor stewardship with accurate record keeping and tailored communications. Develop compelling content including thank-you letters, newsletters, and proofing impact reports. Collaborate across departments, including Marketing and Finance, to deliver donor-focused initiatives. Represent the Philanthropy team in cross-functional working and advocate for mid-level giving. Maintain an understanding of sector trends, applying insight to refine fundraising approaches. About You This Charity are seeking a passionate and relational fundraiser, with excellent communication skills and the ability to manage and grow donor portfolios effectively. Experience building trusted relationships with donors or customers in a fundraising or business development context. Strong verbal and written communication skills, with a keen eye for detail. The ability to prioritise workload, work to deadlines and manage a donor caseload effectively. Experience using CRM systems (e.g., Blackbaud) and Microsoft Office tools. A proactive and empathetic approach, with high emotional intelligence and resilience. A genuine commitment to the mission of releasing children from poverty A personal Christian faith, and willingness to uphold The Charity's UK's Christian ethos, values and Statement of Faith. Benefits Include: Hybrid working (office closed Fridays) 28 days holiday plus Bank Holidays 10% employer pension contribution Staff wellbeing time Professional and spiritual development support Meaningful work that changes lives About the organisation This Charity is a Christ-centred, child-focused charity. Please note: The charity can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client's Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. This role is being advertised by NFP People on behalf of the organisation.
Civitas Recruitment are delighted to be working with a fantastic Diocese based in Westminster. The Diocese is a faith-based charity and one of the leading Catholic Dioceses in the country delivering their charitable mission through their network of 208 schools, 212 parishes and hundreds of social justice initiatives. An exciting opportunity exists for an Individual Giving Manager to join the team. As Individual Giving Manager, you will lead on the planning, coordination and delivery of the charity s three major annual appeals. The Cardinal s Appeal, The Priest Training Fund Appeal and The Sick & Retired Priests Appeal. This is a multifaceted role that will require strong project management skills with strong Marketing and Communications skill set. The postholder will organise and manage the events associated with these appeals, ensuring effective promotion, engagement, and delivery. You will also support and deliver additional ad hoc fundraising events as required. This is a full-time, permanent role, hybrid, based in Westminster. Who are we looking for? Ideal candidates will have previous experience of delivering fundraising activities or alternatively previous experience of events management and marketing. With excellent project management skills, you will be able to deliver on marketing projects ensuring quality of output and under budgets and agreed timescales. You will be comfortable in using data sets and CRM systems as well as developing strong relationships with donors and prospects. Excellent interpersonal awareness and communication skills with the ability to listen and understand the needs of others is essential for this role. If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis.
Jul 02, 2025
Full time
Civitas Recruitment are delighted to be working with a fantastic Diocese based in Westminster. The Diocese is a faith-based charity and one of the leading Catholic Dioceses in the country delivering their charitable mission through their network of 208 schools, 212 parishes and hundreds of social justice initiatives. An exciting opportunity exists for an Individual Giving Manager to join the team. As Individual Giving Manager, you will lead on the planning, coordination and delivery of the charity s three major annual appeals. The Cardinal s Appeal, The Priest Training Fund Appeal and The Sick & Retired Priests Appeal. This is a multifaceted role that will require strong project management skills with strong Marketing and Communications skill set. The postholder will organise and manage the events associated with these appeals, ensuring effective promotion, engagement, and delivery. You will also support and deliver additional ad hoc fundraising events as required. This is a full-time, permanent role, hybrid, based in Westminster. Who are we looking for? Ideal candidates will have previous experience of delivering fundraising activities or alternatively previous experience of events management and marketing. With excellent project management skills, you will be able to deliver on marketing projects ensuring quality of output and under budgets and agreed timescales. You will be comfortable in using data sets and CRM systems as well as developing strong relationships with donors and prospects. Excellent interpersonal awareness and communication skills with the ability to listen and understand the needs of others is essential for this role. If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis.
Your role Our basic salary starts from £24,570 plus £500 guaranteed commission for your first 2 months and uncapped commission thereafter, with a year one OTE of £35,000 (uncapped)! What you'll be doing Fast-growing, global, rewarding, fun, involved - at Corpay, we are all of these and more. If you are an experienced and self-motivated Sales professional who can perform at a high level, you will be rewarded. If you have great ideas, we want to hear them. If you want your career to grow at the same rapid pace as our organisation, this is the place for you. Whatever your area of expertise, you can take it to the next level at Corpay. Are you passionate about Electric Vehicles? Did you know all vehicles produced from 2035 will be electric? Would you like to join us in supporting businesses navigate their journey from fossil fuels to electric? With one of the largest electric charging networks in the UK, Allstar are at the forefront of the Electric Vehicle revolution providing charging solutions on the road and at home. Allstar is part of the global Corpay group. What you'll be doing as a Sales Executive - EV Charging Solutions: Reporting into your Team Manager, you will make outbound calls to both existing customers and prospective customers, following up a variety of incoming enquiries to support businesses transition to electric with our suite of EV charging solutions. Additionally you will: Develop & manage a robust pipeline of prospective EV customers who are on a journey to electrify their fleet. Conduct presentations to Businesses using Teams and Zoom Remain close to the market, you will play an integral part of shaping our product roadmap, allowing us to keep pace with a fast-evolving market and industry by taking feedback from customers and funneling it through to our product teams. Ways of Working: This role is based in our state of the art Knaresborough office in North Yorkshire. Our business operating hours are Monday to Friday 8:30am - 5:00pm, no evening or weekend working and you'll even have the option to work hybrid following your training What we're looking For: To succeed in this role you will need to be focused and resilient with a passion for sales and a dedication to providing a great customer experience. Experience in a telesales / account management environment. A track record of consistently meeting and exceeding targets. Ability to demonstrate success in generating new business via phone & via video conferencing software (Teams, Zoom etc.) Proficiency in using a CRM system to build & manage a sales pipeline The Rewards we'll give you: Fully paid sales training Company Laptop OTE £35,000 year 1 (uncapped) Free on-site parking Excellent progression 4 X Life insurance Pension scheme 5% employer contribution Free Private Healthcare 25 days Holiday (plus Holiday Buy/Sell) Access to benefits portal Discounted goods and services Employee Fuel/EV Card Access to LinkedIn learning About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements. Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Jul 02, 2025
Full time
Your role Our basic salary starts from £24,570 plus £500 guaranteed commission for your first 2 months and uncapped commission thereafter, with a year one OTE of £35,000 (uncapped)! What you'll be doing Fast-growing, global, rewarding, fun, involved - at Corpay, we are all of these and more. If you are an experienced and self-motivated Sales professional who can perform at a high level, you will be rewarded. If you have great ideas, we want to hear them. If you want your career to grow at the same rapid pace as our organisation, this is the place for you. Whatever your area of expertise, you can take it to the next level at Corpay. Are you passionate about Electric Vehicles? Did you know all vehicles produced from 2035 will be electric? Would you like to join us in supporting businesses navigate their journey from fossil fuels to electric? With one of the largest electric charging networks in the UK, Allstar are at the forefront of the Electric Vehicle revolution providing charging solutions on the road and at home. Allstar is part of the global Corpay group. What you'll be doing as a Sales Executive - EV Charging Solutions: Reporting into your Team Manager, you will make outbound calls to both existing customers and prospective customers, following up a variety of incoming enquiries to support businesses transition to electric with our suite of EV charging solutions. Additionally you will: Develop & manage a robust pipeline of prospective EV customers who are on a journey to electrify their fleet. Conduct presentations to Businesses using Teams and Zoom Remain close to the market, you will play an integral part of shaping our product roadmap, allowing us to keep pace with a fast-evolving market and industry by taking feedback from customers and funneling it through to our product teams. Ways of Working: This role is based in our state of the art Knaresborough office in North Yorkshire. Our business operating hours are Monday to Friday 8:30am - 5:00pm, no evening or weekend working and you'll even have the option to work hybrid following your training What we're looking For: To succeed in this role you will need to be focused and resilient with a passion for sales and a dedication to providing a great customer experience. Experience in a telesales / account management environment. A track record of consistently meeting and exceeding targets. Ability to demonstrate success in generating new business via phone & via video conferencing software (Teams, Zoom etc.) Proficiency in using a CRM system to build & manage a sales pipeline The Rewards we'll give you: Fully paid sales training Company Laptop OTE £35,000 year 1 (uncapped) Free on-site parking Excellent progression 4 X Life insurance Pension scheme 5% employer contribution Free Private Healthcare 25 days Holiday (plus Holiday Buy/Sell) Access to benefits portal Discounted goods and services Employee Fuel/EV Card Access to LinkedIn learning About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements. Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
We are recruiting a Regional Account Manager to join our team. This is a remote role that will cover the South East of England. What will you be doing in this role? As a Regional Account Manager at Tunstall, you will work as part of the Regional Commercial Team in a sales role in support of the Sales Director, National Sales Manager and Operational Service Manager to ensure Tunstall grows its market share across the assigned region in the Health Housing and Social Care (H&SC) sectors. The Ideal candidate: You will have experience of working in a target-driven sales environment with a strong focus on relationship management across a mix of new and existing customers. What we offer: Hybrid Working, Competitive salary and OTE, Car allowance, 25 days holiday + public holidays (pro rata) Holiday purchase scheme, Contributory pension, Paid volunteer day to support a cause you are passionate about, Enhanced maternity, paternity, adoption and shared parental pay entitlements, Private Health Insurance, Dedicated 24/7 employee benefits platform 'Verlingue' that include things like: free eye tests, retail discounts, EAP WeCare service - including a 24/7 online GP and mental health counselling service, Boost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentials, A warm and welcoming team environment, Development and a chance to build a rewarding career. Key skills and experience: Proven track record of over-achieving sales quota across multiple revenue streams, Familiarity with different sales techniques and pipeline management, Ability to interact and build relationships with customers at differing organisational levels, High level of business management and financial acumen, Excellent written and verbal communication and interpersonal skills, able to communicate in a clear, precise and structured way, with strong presentation skills, Collaborative in approach, able to work effectively with others, and happy to share knowledge, and support others in pursuit of team goals, Able to constructively challenge and influence others, Proactive in approach, able to make things happen and taking accountability for own results, Has a natural focus on achieving and exceeding targets and objectives, with a tenacious and resilient attitude. Desirable skills and experience Experience in using CRM systems Competent in Microsoft Office software packages. Competencies: Constructive Teamwork: Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals; values differences. Effective Communication: Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively to all stakeholders. Networking: Builds a useful network of contacts and relationships and utilises it to achieve objectives. Influence: Challenge and influence others; make an impact; convince and persuade others; promote plans and ideas successfully. Initiative & Responsibility: Acts on own initiative, makes things happen and accepts responsibility for the results. Drive for Achievement: Has the drive to reach and exceed targets and objectives, demonstrating persistence in the face of obstacles. If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you. Your day-to-day responsibilities will include: Building a strong pipeline business by identifying new leads on a regular basis, Converting leads to prospects through gaining insight into their service delivery models, Educating prospects on new models of integrated health and care provision, Utilising a combination of transactional and consultative approaches to win new business, Actively targeting adjacent market sectors to expand the regional customer base, Providing sales input to the Regional Commercial team on the development of solutions to meet strategic customer initiatives, Producing a territory plan with accurate sales forecasting and clearly defined steps to achieve or exceed quota, Developing, communicating, and implementing the regional sales territory plan, Supporting and tracking projects, monitoring quotations, bids and tenders and increasing success rates, Keeping abreast of the latest industry developments and trends to identify potential opportunities for company growth in the housing, connected health and care market, Attending regional and national meetings, workshops, industry events and trade shows as an ambassador for Tunstall and to help identify market trends and accumulate new leads and make productive contact with existing clients, Collaborating with marketing to expand regional brand presence through the creation of suitable materials and maximise the use of digital marketing channels, Researching competitors' products and pricing as well as market conditions, Sharing best practice and knowledge internally for innovative sales techniques, Contributing to the overall growth and quality of the Regional Commercial team, Monitoring sales performance metrics on a regular basis; preparing and providing weekly, monthly, quarterly, and annual account reports and forecasts to management, Taking part in monthly and quarterly Regional Commercial team business reviews with Tunstall leadership. A bit about us: Tunstall is a market-leading health and care technology provider. We're passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides lifesaving and life changing technology and services to millions of people in 18 different countries. At Tunstall you'll find a place where you're valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide. Each Tunstall colleague has a superpower they're unique. No one else is them, and we think that's special. Come and join our mission and be part of our team, our One Tunstall team. IND1
Jul 02, 2025
Full time
We are recruiting a Regional Account Manager to join our team. This is a remote role that will cover the South East of England. What will you be doing in this role? As a Regional Account Manager at Tunstall, you will work as part of the Regional Commercial Team in a sales role in support of the Sales Director, National Sales Manager and Operational Service Manager to ensure Tunstall grows its market share across the assigned region in the Health Housing and Social Care (H&SC) sectors. The Ideal candidate: You will have experience of working in a target-driven sales environment with a strong focus on relationship management across a mix of new and existing customers. What we offer: Hybrid Working, Competitive salary and OTE, Car allowance, 25 days holiday + public holidays (pro rata) Holiday purchase scheme, Contributory pension, Paid volunteer day to support a cause you are passionate about, Enhanced maternity, paternity, adoption and shared parental pay entitlements, Private Health Insurance, Dedicated 24/7 employee benefits platform 'Verlingue' that include things like: free eye tests, retail discounts, EAP WeCare service - including a 24/7 online GP and mental health counselling service, Boost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentials, A warm and welcoming team environment, Development and a chance to build a rewarding career. Key skills and experience: Proven track record of over-achieving sales quota across multiple revenue streams, Familiarity with different sales techniques and pipeline management, Ability to interact and build relationships with customers at differing organisational levels, High level of business management and financial acumen, Excellent written and verbal communication and interpersonal skills, able to communicate in a clear, precise and structured way, with strong presentation skills, Collaborative in approach, able to work effectively with others, and happy to share knowledge, and support others in pursuit of team goals, Able to constructively challenge and influence others, Proactive in approach, able to make things happen and taking accountability for own results, Has a natural focus on achieving and exceeding targets and objectives, with a tenacious and resilient attitude. Desirable skills and experience Experience in using CRM systems Competent in Microsoft Office software packages. Competencies: Constructive Teamwork: Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals; values differences. Effective Communication: Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively to all stakeholders. Networking: Builds a useful network of contacts and relationships and utilises it to achieve objectives. Influence: Challenge and influence others; make an impact; convince and persuade others; promote plans and ideas successfully. Initiative & Responsibility: Acts on own initiative, makes things happen and accepts responsibility for the results. Drive for Achievement: Has the drive to reach and exceed targets and objectives, demonstrating persistence in the face of obstacles. If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you. Your day-to-day responsibilities will include: Building a strong pipeline business by identifying new leads on a regular basis, Converting leads to prospects through gaining insight into their service delivery models, Educating prospects on new models of integrated health and care provision, Utilising a combination of transactional and consultative approaches to win new business, Actively targeting adjacent market sectors to expand the regional customer base, Providing sales input to the Regional Commercial team on the development of solutions to meet strategic customer initiatives, Producing a territory plan with accurate sales forecasting and clearly defined steps to achieve or exceed quota, Developing, communicating, and implementing the regional sales territory plan, Supporting and tracking projects, monitoring quotations, bids and tenders and increasing success rates, Keeping abreast of the latest industry developments and trends to identify potential opportunities for company growth in the housing, connected health and care market, Attending regional and national meetings, workshops, industry events and trade shows as an ambassador for Tunstall and to help identify market trends and accumulate new leads and make productive contact with existing clients, Collaborating with marketing to expand regional brand presence through the creation of suitable materials and maximise the use of digital marketing channels, Researching competitors' products and pricing as well as market conditions, Sharing best practice and knowledge internally for innovative sales techniques, Contributing to the overall growth and quality of the Regional Commercial team, Monitoring sales performance metrics on a regular basis; preparing and providing weekly, monthly, quarterly, and annual account reports and forecasts to management, Taking part in monthly and quarterly Regional Commercial team business reviews with Tunstall leadership. A bit about us: Tunstall is a market-leading health and care technology provider. We're passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides lifesaving and life changing technology and services to millions of people in 18 different countries. At Tunstall you'll find a place where you're valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide. Each Tunstall colleague has a superpower they're unique. No one else is them, and we think that's special. Come and join our mission and be part of our team, our One Tunstall team. IND1
Barnabas International is a large family of Christian ministries and charities focused on giving practical support to suffering, abandoned and persecuted Christians around the world. The ministry was founded in 1993, and since then, it has funded projects in more than 100 countries, providing hope and help to millions of our brothers and sisters in Christ. Some of our key projects include supplying food aid, medical supplies, educational and vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence, and support for pastors and church leaders. Barnabas Aid also provides advocacy for religious freedom, especially for persecuted and suffering Christians. Barnabas is primarily a Christian ministry and a charity. Employees are expected to subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed as being vocational. There is an occupational requirement for applicants to be practising Christians, who are engaged in their local church, in order to be able to carry out our roles. Overview of the Philanthropy Manager role and the team Barnabas Aid is seeking a proactive and experienced Philanthropy Manager to join our International Outreach team. This new role is integral to ensuring the growth and sustainability of our work through regular or one time organisational and personal donations. The Philanthropy Manager will develop and implement a comprehensive strategy in support of this, targeting potential supporters who wish to leave a lasting impact through Barnabas work. The role will involve cultivating relationships with current and prospective organisational and private UK based and international supporters, overseeing communications and marketing strategies, and ensuring that Barnabas Aid s fund raising programme is promoted effectively across all channels. As part of a dynamic fundraising team, the Philanthropy Manager will work closely with the Head of Campaigns, the Living Streams Officer, and the Head of Communications. The role will also involve engagement with donors, ensuring that Barnabas Aid is at the forefront of supporters' minds when it comes to making donations or leaving a legacy for future generations of Christians in need. Main duties and responsibilities Fund Raising Strategy: Develop and implement a comprehensive donation, legacy marketing and stewardship strategy, with the aim of increasing the number of organisational, regular and one-off individual donations in addition to legacy gifts to Barnabas Aid. Adherence to the Code of Fundraising Practice within this strategy. Fund Raising Marketing: Create and execute marketing campaigns that inspire organisations and supporters to consider making one off or regular donations to Barnabas Aid. This will include writing promotional materials, organising events, and developing digital campaigns to raise awareness of the variety of ways of making donations and legacy giving. Donor Stewardship: Cultivate relationships with existing and prospective donors, ensuring they feel valued and appreciated. Provide regular updates and tailored communications to supporters to ensure long-term engagement and support. Engagement & Retention: Work to retain donors by developing a robust stewardship programme that encourages ongoing involvement and loyalty. Collaboration: Work closely with the Head of Campaigns and the communications team to ensure that the fund raising programme is integrated into wider campaigns and communications strategies. Reporting & Tracking: Maintain accurate records of gifts and supporters, ensuring compliance with all relevant laws and regulations eg The Fundraising Regulator s Code of Practice, charity law etc. Report on campaign outcomes, analysing data to identify trends and optimise future strategies. Promote Donor Giving: Represent Barnabas Aid at events, meetings, and speaking opportunities to promote the many different ways to donate and build awareness within all supporter communities. Target Achievement: Set and achieve specific targets for the acquisition of new gifts and be a key player in meeting the overall goals for Barnabas Aid. Collaboration with Regional Offices: Work with the National Directors of our Regional Offices worldwide to promote donor giving in different geographical areas and ensure strategies are relevant to regional contexts. Training & Development: Provide training and resources to staff and volunteers to ensure the fund raising message is communicated consistently across the organisation. Other duties The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively to support the overall work of Barnabas Aid. Knowledge , Skills and Experience Essential Fundraising Expertise: Proven experience in developing and implementing successful fundraising strategies, ideally within a (faith-based)charity or not-for-profit environment. Campaign Management: Strong background in developing, planning, executing, and measuring marketing campaigns across multiple platforms, including print, digital, and face-to-face engagement. Demonstrable success in increasing donations o Experience in major donor relations, or planned and unplanned giving campaigns. Relationship Building: Excellent interpersonal skills with experience in building long-term relationships with high-value and individual donors, including legacy supporters. Data Management: Strong organisational and data management skills, with experience using CRM systems to track supporters, donors and gifts. Strategic Thinking: Ability to think strategically, develop long-term plans for on going income, and adjust tactics as needed to meet targets. Communications Skills: Exceptional written and verbal communication skills, including the ability to write compelling appeals and impact stories. o Sound judgement and problem-solving skills Knowledge of Legal and Regulatory Issues: Understanding of the legal and regulatory requirements related to all donations including legacy giving - working with wills, estates and legal professionals, whilst ensuring compliance at all stages of the process. Christian Faith: o A personal commitment to the Christian faith is essential, as this is an occupational requirement. Desirable A degree in a relevant field (such as Marketing, Fundraising, or Communications) or equivalent experience. Person specification Personal resilience and adaptability Discretion and sensitivity with understanding of issues of confidentiality A flexible approach to work, with a cooperative and collaborative attitude, ensuring excellent standards of service are maintained at all times From time to time, additional training, including safeguarding training, may be required. The offer of employment will subject to the appropriate pre-employment checks such as references, qualifications, DBS criminal records, and eligibility to work in the UK. Barnabas Aid provides our staff with a welcoming and inclusive workplace that enables everyone to develop and to do their best work collectively and individually. Join us and you will find a friendly and vibrant workplace with a positive outlook on the future. Other Information This role requires the post-holder to be based in the Swindon office full-time. Occasional national and international travel may be required for meetings, events, and field visits to see the charity s work first-hand.
Jul 02, 2025
Full time
Barnabas International is a large family of Christian ministries and charities focused on giving practical support to suffering, abandoned and persecuted Christians around the world. The ministry was founded in 1993, and since then, it has funded projects in more than 100 countries, providing hope and help to millions of our brothers and sisters in Christ. Some of our key projects include supplying food aid, medical supplies, educational and vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence, and support for pastors and church leaders. Barnabas Aid also provides advocacy for religious freedom, especially for persecuted and suffering Christians. Barnabas is primarily a Christian ministry and a charity. Employees are expected to subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed as being vocational. There is an occupational requirement for applicants to be practising Christians, who are engaged in their local church, in order to be able to carry out our roles. Overview of the Philanthropy Manager role and the team Barnabas Aid is seeking a proactive and experienced Philanthropy Manager to join our International Outreach team. This new role is integral to ensuring the growth and sustainability of our work through regular or one time organisational and personal donations. The Philanthropy Manager will develop and implement a comprehensive strategy in support of this, targeting potential supporters who wish to leave a lasting impact through Barnabas work. The role will involve cultivating relationships with current and prospective organisational and private UK based and international supporters, overseeing communications and marketing strategies, and ensuring that Barnabas Aid s fund raising programme is promoted effectively across all channels. As part of a dynamic fundraising team, the Philanthropy Manager will work closely with the Head of Campaigns, the Living Streams Officer, and the Head of Communications. The role will also involve engagement with donors, ensuring that Barnabas Aid is at the forefront of supporters' minds when it comes to making donations or leaving a legacy for future generations of Christians in need. Main duties and responsibilities Fund Raising Strategy: Develop and implement a comprehensive donation, legacy marketing and stewardship strategy, with the aim of increasing the number of organisational, regular and one-off individual donations in addition to legacy gifts to Barnabas Aid. Adherence to the Code of Fundraising Practice within this strategy. Fund Raising Marketing: Create and execute marketing campaigns that inspire organisations and supporters to consider making one off or regular donations to Barnabas Aid. This will include writing promotional materials, organising events, and developing digital campaigns to raise awareness of the variety of ways of making donations and legacy giving. Donor Stewardship: Cultivate relationships with existing and prospective donors, ensuring they feel valued and appreciated. Provide regular updates and tailored communications to supporters to ensure long-term engagement and support. Engagement & Retention: Work to retain donors by developing a robust stewardship programme that encourages ongoing involvement and loyalty. Collaboration: Work closely with the Head of Campaigns and the communications team to ensure that the fund raising programme is integrated into wider campaigns and communications strategies. Reporting & Tracking: Maintain accurate records of gifts and supporters, ensuring compliance with all relevant laws and regulations eg The Fundraising Regulator s Code of Practice, charity law etc. Report on campaign outcomes, analysing data to identify trends and optimise future strategies. Promote Donor Giving: Represent Barnabas Aid at events, meetings, and speaking opportunities to promote the many different ways to donate and build awareness within all supporter communities. Target Achievement: Set and achieve specific targets for the acquisition of new gifts and be a key player in meeting the overall goals for Barnabas Aid. Collaboration with Regional Offices: Work with the National Directors of our Regional Offices worldwide to promote donor giving in different geographical areas and ensure strategies are relevant to regional contexts. Training & Development: Provide training and resources to staff and volunteers to ensure the fund raising message is communicated consistently across the organisation. Other duties The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively to support the overall work of Barnabas Aid. Knowledge , Skills and Experience Essential Fundraising Expertise: Proven experience in developing and implementing successful fundraising strategies, ideally within a (faith-based)charity or not-for-profit environment. Campaign Management: Strong background in developing, planning, executing, and measuring marketing campaigns across multiple platforms, including print, digital, and face-to-face engagement. Demonstrable success in increasing donations o Experience in major donor relations, or planned and unplanned giving campaigns. Relationship Building: Excellent interpersonal skills with experience in building long-term relationships with high-value and individual donors, including legacy supporters. Data Management: Strong organisational and data management skills, with experience using CRM systems to track supporters, donors and gifts. Strategic Thinking: Ability to think strategically, develop long-term plans for on going income, and adjust tactics as needed to meet targets. Communications Skills: Exceptional written and verbal communication skills, including the ability to write compelling appeals and impact stories. o Sound judgement and problem-solving skills Knowledge of Legal and Regulatory Issues: Understanding of the legal and regulatory requirements related to all donations including legacy giving - working with wills, estates and legal professionals, whilst ensuring compliance at all stages of the process. Christian Faith: o A personal commitment to the Christian faith is essential, as this is an occupational requirement. Desirable A degree in a relevant field (such as Marketing, Fundraising, or Communications) or equivalent experience. Person specification Personal resilience and adaptability Discretion and sensitivity with understanding of issues of confidentiality A flexible approach to work, with a cooperative and collaborative attitude, ensuring excellent standards of service are maintained at all times From time to time, additional training, including safeguarding training, may be required. The offer of employment will subject to the appropriate pre-employment checks such as references, qualifications, DBS criminal records, and eligibility to work in the UK. Barnabas Aid provides our staff with a welcoming and inclusive workplace that enables everyone to develop and to do their best work collectively and individually. Join us and you will find a friendly and vibrant workplace with a positive outlook on the future. Other Information This role requires the post-holder to be based in the Swindon office full-time. Occasional national and international travel may be required for meetings, events, and field visits to see the charity s work first-hand.
Interim Recruitment Attraction Manager- London Hybrid - 12 M FTC Interim Employer Brand & Recruitment Marketing Lead - London Hybrid - 12 M FTC - 60-80k plus bens Your new company A leading global brand. Your new role As Interim Employer Brand & Recruitment Marketing Lead you will be responsible for developing and executing the recruitment employer branding strategy for a global matrix business. This will span all recruitment including early careers, experienced hires, volume and specialist hiring and will include managing strategies, launching employee value proposition, and managing omni channel campaigns. What you'll need to succeed The successful candidate will have a proven background in recruitment and talent acquisition gained in a leading global brand, where you will be able to demonstrate how you have developed and enhanced the employer brand and EVP by using data to make informed decisions. You will be able to demonstrate how you have developed a digital marketing strategy for recruitment using social media, CRM etc. It is essential that you can start a new role on short notice and can commit to a 12 month FTC working weekly from the London office. What you'll get in return You will join a leading brand where you will have the autonomy to shape their future hiring success. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 02, 2025
Full time
Interim Recruitment Attraction Manager- London Hybrid - 12 M FTC Interim Employer Brand & Recruitment Marketing Lead - London Hybrid - 12 M FTC - 60-80k plus bens Your new company A leading global brand. Your new role As Interim Employer Brand & Recruitment Marketing Lead you will be responsible for developing and executing the recruitment employer branding strategy for a global matrix business. This will span all recruitment including early careers, experienced hires, volume and specialist hiring and will include managing strategies, launching employee value proposition, and managing omni channel campaigns. What you'll need to succeed The successful candidate will have a proven background in recruitment and talent acquisition gained in a leading global brand, where you will be able to demonstrate how you have developed and enhanced the employer brand and EVP by using data to make informed decisions. You will be able to demonstrate how you have developed a digital marketing strategy for recruitment using social media, CRM etc. It is essential that you can start a new role on short notice and can commit to a 12 month FTC working weekly from the London office. What you'll get in return You will join a leading brand where you will have the autonomy to shape their future hiring success. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
