Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jul 02, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jul 02, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Retail Area Manager Field based with one day per week at Harrogate Yorkshire Cancer Research Centre; responsible for a portfolio of shops in North Yorkshire and Humberside, including Richmond, Northallerton, Pickering, Hull, Selby, Ripon and Knaresborough. We are committed to paying the Real Living Wage. About Us Yorkshire is one of the regions hardest hit by cancer. Together, we can change this. Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer in Yorkshire, and beyond. As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. The Benefits We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. We ve got a strong set of values that inform everything we do and we re looking for people who are aligned with these. As our Retail Area Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. The Role Yorkshire Cancer Research currently operates 15 shops across Yorkshire and are embarking on a retail expansion programme, with plans in place to open a further 20 shops across Yorkshire over the next three years. This is a role which forms part of the retail expansion plan. Reporting to the Head of Retail, the Retail Area Manager will be responsible for the day-to-day operational management of existing shops, and for the new shops as they open. The Retail Area Manager will lead by example and ensure that employees, volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond. Specifically, you will: Provide day to day line management responsibilities for Shop Managers and Retail Support Managers, including coaching, inspiring and motivating team members so they are clear about their role and feel fully supported in driving the charity forward. Work closely with Shop Managers and Retail Support Managers with regards to rota management and provide support where necessary to ensure each shop is sufficiently staffed. Be accountable for an area budget and achieve or exceed budgeted income, expenditure, and contribution (net income). Ensure that all charity policies, shop standards and operating procedures are communicated effectively to all Shop Managers and effectively cascaded to volunteers. Regularly review that they are all maintained and followed in a consistent manner. Ensure our shops are presented to the highest standards with attractive visual merchandising and window displays and coach the Shop Managers to continually improve visual merchandising standards and share best practice. Lead, coach and develop the Shop Managers and Retail Support Managers, role modelling the internal PDR approach and wellbeing focus. Act as the go to lead for the Shop Managers on a day-to-day basis to help resolve operational issues, referring to Head of Retail for support with more complex issues. Act as an ambassador of the charity s values, challenging misaligned behaviours and ensuring the values are integrated into all aspects of management. Create a welcoming professional atmosphere and deliver high standards of service for all employees, volunteers, customers and supporters. About You To be considered for this role, you will need: To be educated to A-Level or equivalent. To be trained as a First Aider, Fire Marshal and a Mental Health First Aider where appropriate. To have experience of multi-site retail management in a charity or commercial retail organisation To have experience of building and leading a team of employees and volunteers including recruitment and development. To have experience of meeting and exceeding targets within a retail environment. To have experience of setting, monitoring, and reporting of sales and cost budgets. To have experience of using own initiative and taking accountability for all aspects of day-to-day retail operational management. To be highly organised with good time management skills and the ability to prioritise a workload to meet deadlines. To have the ability to lead teams of employees and volunteers, providing support, motivation, and encouragement. To have excellent IT skills and confident using Microsoft Office including Word, Excel, Outlook, and PowerPoint. To have the ability and willingness to frequently travel across the Yorkshire region, access to own vehicle, and a full UK driving licence with less than 6 penalty points Application Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research. To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 16 July 2025. Please read our privacy notice before applying. Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual s circumstances against the needs of the charity. We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
Jul 02, 2025
Full time
Retail Area Manager Field based with one day per week at Harrogate Yorkshire Cancer Research Centre; responsible for a portfolio of shops in North Yorkshire and Humberside, including Richmond, Northallerton, Pickering, Hull, Selby, Ripon and Knaresborough. We are committed to paying the Real Living Wage. About Us Yorkshire is one of the regions hardest hit by cancer. Together, we can change this. Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer in Yorkshire, and beyond. As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. The Benefits We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. We ve got a strong set of values that inform everything we do and we re looking for people who are aligned with these. As our Retail Area Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. The Role Yorkshire Cancer Research currently operates 15 shops across Yorkshire and are embarking on a retail expansion programme, with plans in place to open a further 20 shops across Yorkshire over the next three years. This is a role which forms part of the retail expansion plan. Reporting to the Head of Retail, the Retail Area Manager will be responsible for the day-to-day operational management of existing shops, and for the new shops as they open. The Retail Area Manager will lead by example and ensure that employees, volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond. Specifically, you will: Provide day to day line management responsibilities for Shop Managers and Retail Support Managers, including coaching, inspiring and motivating team members so they are clear about their role and feel fully supported in driving the charity forward. Work closely with Shop Managers and Retail Support Managers with regards to rota management and provide support where necessary to ensure each shop is sufficiently staffed. Be accountable for an area budget and achieve or exceed budgeted income, expenditure, and contribution (net income). Ensure that all charity policies, shop standards and operating procedures are communicated effectively to all Shop Managers and effectively cascaded to volunteers. Regularly review that they are all maintained and followed in a consistent manner. Ensure our shops are presented to the highest standards with attractive visual merchandising and window displays and coach the Shop Managers to continually improve visual merchandising standards and share best practice. Lead, coach and develop the Shop Managers and Retail Support Managers, role modelling the internal PDR approach and wellbeing focus. Act as the go to lead for the Shop Managers on a day-to-day basis to help resolve operational issues, referring to Head of Retail for support with more complex issues. Act as an ambassador of the charity s values, challenging misaligned behaviours and ensuring the values are integrated into all aspects of management. Create a welcoming professional atmosphere and deliver high standards of service for all employees, volunteers, customers and supporters. About You To be considered for this role, you will need: To be educated to A-Level or equivalent. To be trained as a First Aider, Fire Marshal and a Mental Health First Aider where appropriate. To have experience of multi-site retail management in a charity or commercial retail organisation To have experience of building and leading a team of employees and volunteers including recruitment and development. To have experience of meeting and exceeding targets within a retail environment. To have experience of setting, monitoring, and reporting of sales and cost budgets. To have experience of using own initiative and taking accountability for all aspects of day-to-day retail operational management. To be highly organised with good time management skills and the ability to prioritise a workload to meet deadlines. To have the ability to lead teams of employees and volunteers, providing support, motivation, and encouragement. To have excellent IT skills and confident using Microsoft Office including Word, Excel, Outlook, and PowerPoint. To have the ability and willingness to frequently travel across the Yorkshire region, access to own vehicle, and a full UK driving licence with less than 6 penalty points Application Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research. To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 16 July 2025. Please read our privacy notice before applying. Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual s circumstances against the needs of the charity. We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jul 02, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Manager, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Edinburgh Field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers, Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Jul 02, 2025
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Manager, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Edinburgh Field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers, Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jul 02, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland, the world's largest Caterpillar dealer, is seeking an experienced eCommerce Manager to lead our digital sales growth and go-to-market strategy across a suite of cutting-edge platforms. This is a pivotal role that blends commercial strategy, digital innovation, and team leadership to deliver a market-leading online experience for our customers. Job Description: Key Responsibilities: eCommerce Sales Growth & Management Drive online sales of equipment, parts, and services, with a focus on Aftermarket growth. Develop and execute commercial plans to meet sales and self-service targets. Optimize the online product range and customer experience across platforms. Collaborate with internal teams and Caterpillar to identify and exploit sales opportunities. Manage the digital sales pipeline and increase connected asset subscriptions. Digital Go-To-Market Strategy & Execution Lead go-to-market planning for new and existing digital applications. Coordinate product training and support for successful adoption. Advocate for platform enhancements using customer and dealer feedback. Deliver a seamless onboarding experience for equipment sales. Manage Integrated Procurement and PO automation projects. Team Leadership & Development Lead and develop a team of Digital Experience Sales Specialists. Set clear objectives, provide coaching, and foster a high-performance culture. Deliver internal and customer-facing training and solution demos. Performance Analysis & Optimization Develop dashboards and reports to track KPIs and drive continuous improvement. Analyse customer behaviour and sales data to identify trends and opportunities. Support operational excellence across key digital platforms. Knowledge, Skills & Experience: Proven experience in B2B eCommerce, multichannel sales, and digital marketing. Strong understanding of procurement processes and digital application commercialization. Demonstrated success in developing and executing go-to-market strategies. Experience managing online product ranges, merchandising, and digital platforms. Commercial accountability for sales targets, retention, and KPIs. Strong communication, stakeholder management, and analytical skills. Experience with CRM systems, NPS, and customer experience optimization. Minimum 3-5 years in eCommerce or digital sales roles. Bachelor's degree in Business, Marketing, eCommerce, or related field. Attention to detail and ability to manage multiple priorities. What we offer: In addition to a competitive salary, bonus, car allowance, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
We are seeking a highly motivated Business Development Manager with a focus on the defence sector. This role is critical for driving our growth strategy within the defence industry, expanding our client base, and fostering long-term relationships with key stakeholders. The ideal candidate will have a strong knowledge of the defence landscape including MoD and industry primes, with a desire to transfer this knowledge into a business development role. Excellent communication skills, strong networking, stakeholder management, and a passion for innovation are essential. What You'll Do (Duties): Implement Defence Sector Growth Strategies: Execute comprehensive business development plans with the Market Development Team to achieve growth targets within the defence sector. Client Acquisition: Identify and pursue new business opportunities, including lead generation, prospecting, and closing deals in the defence industry. Opportunity Focus: Target low-value opportunities ( Supporting Programme Delivery: Support the acquisition of industry partners from the Commercial Team network. Relationship Management: Build and maintain relationships with clients, partners, and stakeholders in defence. Account Development: Support the growth of commercial accounts where appropriate. Collaboration: Work with Leadership, Markets, Sales Enablement, and Place Teams to align efforts. High-Value Opportunities: Identify and develop high-value opportunities with the Commercial Team. Pitching: Prepare and deliver pitches for Digital Catapult offerings. Performance Tracking: Monitor and report on activities, metrics, and outcomes. What We're Looking For (Experience): Significant experience in the defence sector, within the MOD or industry primes. Ability to transfer defence knowledge into a business development context. Strong communication and stakeholder management skills. Strategic thinking with tactical execution, pipeline building, and sales closing. Established network within defence, especially MoD and primes. Self-confident, driven, results-oriented, able to work independently, and thrive in a fast-paced environment. Application Deadline: Friday 11th July Commitment to Equality, Diversity, and Inclusion: We value diversity and aim to reflect UK society. We welcome applications from neurodivergent candidates, minority groups, and those with varying experience levels, provided they demonstrate the requisite skills. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants meeting minimum criteria. Please discuss any adjustments needed for the interview process. Digital Catapult is an equal opportunities employer. Recognized as one of the UK's Top 100 Best Workplaces and in Tech & Large Organisations categories. Disability Confident Level 1 Employer. Benefits include 25 days holiday, bank holidays, holiday between Christmas and New Year, pension, health plans, cycle schemes, discounts, life insurance, wellbeing support, enhanced parental leave, hybrid work, learning and development, social events, and more. We foster a vibrant culture where all voices are heard, with employee-led affinity groups, ongoing education on diversity, and social activities throughout the year.
Jul 02, 2025
Full time
We are seeking a highly motivated Business Development Manager with a focus on the defence sector. This role is critical for driving our growth strategy within the defence industry, expanding our client base, and fostering long-term relationships with key stakeholders. The ideal candidate will have a strong knowledge of the defence landscape including MoD and industry primes, with a desire to transfer this knowledge into a business development role. Excellent communication skills, strong networking, stakeholder management, and a passion for innovation are essential. What You'll Do (Duties): Implement Defence Sector Growth Strategies: Execute comprehensive business development plans with the Market Development Team to achieve growth targets within the defence sector. Client Acquisition: Identify and pursue new business opportunities, including lead generation, prospecting, and closing deals in the defence industry. Opportunity Focus: Target low-value opportunities ( Supporting Programme Delivery: Support the acquisition of industry partners from the Commercial Team network. Relationship Management: Build and maintain relationships with clients, partners, and stakeholders in defence. Account Development: Support the growth of commercial accounts where appropriate. Collaboration: Work with Leadership, Markets, Sales Enablement, and Place Teams to align efforts. High-Value Opportunities: Identify and develop high-value opportunities with the Commercial Team. Pitching: Prepare and deliver pitches for Digital Catapult offerings. Performance Tracking: Monitor and report on activities, metrics, and outcomes. What We're Looking For (Experience): Significant experience in the defence sector, within the MOD or industry primes. Ability to transfer defence knowledge into a business development context. Strong communication and stakeholder management skills. Strategic thinking with tactical execution, pipeline building, and sales closing. Established network within defence, especially MoD and primes. Self-confident, driven, results-oriented, able to work independently, and thrive in a fast-paced environment. Application Deadline: Friday 11th July Commitment to Equality, Diversity, and Inclusion: We value diversity and aim to reflect UK society. We welcome applications from neurodivergent candidates, minority groups, and those with varying experience levels, provided they demonstrate the requisite skills. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants meeting minimum criteria. Please discuss any adjustments needed for the interview process. Digital Catapult is an equal opportunities employer. Recognized as one of the UK's Top 100 Best Workplaces and in Tech & Large Organisations categories. Disability Confident Level 1 Employer. Benefits include 25 days holiday, bank holidays, holiday between Christmas and New Year, pension, health plans, cycle schemes, discounts, life insurance, wellbeing support, enhanced parental leave, hybrid work, learning and development, social events, and more. We foster a vibrant culture where all voices are heard, with employee-led affinity groups, ongoing education on diversity, and social activities throughout the year.
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We're now looking for a Senior Customer Expeirence Manager (12 month FTC) to lead our outsourced customer service operations and drive excellence in service delivery. About the Role In this role you'll be a key member of the Supporter Experience team within Marketing & Reader Revenues (MRR), you'll be responsible for ensuring that our outsourced customer service partners deliver a high-quality, customer-led service aligned with our brand values and commercial goals. You will be: Overseeing customer service channels and meeting KPIs, including answer rates, speed, and resolution quality Maintaining quality assurance standards and ensuring data accuracy Monitoring contact trends and working with the Escalations team to proactively reduce friction Leading and delivering the Customer Experience retention 'Save' programme and achieving related targets Managing service budgets and partnering with vendors to drive efficiencies while maintaining service standards Championing customer issues across the organisation and representing partner contribution Briefing partners on upcoming campaigns and events, and mitigating potential service impacts Collaborating with internal teams (e.g., Development, Product & Engineering, Growth) on customer-impacting changes About You Proven experience managing outsourced customer service teams, including briefing, quality assessment, and reporting Strong grasp of service infrastructure across email, chat, and phone channels Hands-on experience with Salesforce Service Cloud or equivalent CRM tools Proven track record in leading retention or acquisition-focused teams Familiarity with data security and quality standards in contact centre environment Process improvement skills and an analytical mindsetStrong prioritisation, planning and problem-solving abilities A customer-first approach and a proactive attitude We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is 30th June 2025. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, including providing documents in accessible formats or personalising the process to better support your needs. Please contact Alice on to discuss further so we can work with you to support you through your application. Benefits and Policies at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). Employees also receive 2 volunteering days annually and can opt into payroll giving and season ticket loans. You are entitled to private healthcare, life cover, income protection, and eye tests, with the option to add dental insurance. We offer enhanced maternity, paternity, adoption and shared parental leave, and policies supporting IVF, menopause, baby loss and trans equality. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our employee forums provide space for people to shape an inclusive workplace. We are proud to be the first major media organisation to achieve B Corp status. Our wellbeing tools include a health and wellbeing benefits platform, corporate gym membership, free yoga and pilates, and a cycle to work scheme. Our canteen offers views over Regent's Canal and serves meals throughout the day. Learning and Development We support personal and professional growth through a wide range of training and development tools. We also offer support for vocational courses and professional qualifications.
Jul 02, 2025
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We're now looking for a Senior Customer Expeirence Manager (12 month FTC) to lead our outsourced customer service operations and drive excellence in service delivery. About the Role In this role you'll be a key member of the Supporter Experience team within Marketing & Reader Revenues (MRR), you'll be responsible for ensuring that our outsourced customer service partners deliver a high-quality, customer-led service aligned with our brand values and commercial goals. You will be: Overseeing customer service channels and meeting KPIs, including answer rates, speed, and resolution quality Maintaining quality assurance standards and ensuring data accuracy Monitoring contact trends and working with the Escalations team to proactively reduce friction Leading and delivering the Customer Experience retention 'Save' programme and achieving related targets Managing service budgets and partnering with vendors to drive efficiencies while maintaining service standards Championing customer issues across the organisation and representing partner contribution Briefing partners on upcoming campaigns and events, and mitigating potential service impacts Collaborating with internal teams (e.g., Development, Product & Engineering, Growth) on customer-impacting changes About You Proven experience managing outsourced customer service teams, including briefing, quality assessment, and reporting Strong grasp of service infrastructure across email, chat, and phone channels Hands-on experience with Salesforce Service Cloud or equivalent CRM tools Proven track record in leading retention or acquisition-focused teams Familiarity with data security and quality standards in contact centre environment Process improvement skills and an analytical mindsetStrong prioritisation, planning and problem-solving abilities A customer-first approach and a proactive attitude We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is 30th June 2025. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, including providing documents in accessible formats or personalising the process to better support your needs. Please contact Alice on to discuss further so we can work with you to support you through your application. Benefits and Policies at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). Employees also receive 2 volunteering days annually and can opt into payroll giving and season ticket loans. You are entitled to private healthcare, life cover, income protection, and eye tests, with the option to add dental insurance. We offer enhanced maternity, paternity, adoption and shared parental leave, and policies supporting IVF, menopause, baby loss and trans equality. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our employee forums provide space for people to shape an inclusive workplace. We are proud to be the first major media organisation to achieve B Corp status. Our wellbeing tools include a health and wellbeing benefits platform, corporate gym membership, free yoga and pilates, and a cycle to work scheme. Our canteen offers views over Regent's Canal and serves meals throughout the day. Learning and Development We support personal and professional growth through a wide range of training and development tools. We also offer support for vocational courses and professional qualifications.
We are seeking a highly motivated Business Development Manager with a focus on the defence sector. This role is critical for driving our growth strategy within the defence industry, expanding our client base, and fostering long-term relationships with key stakeholders. The ideal candidate will have a strong knowledge of the defence landscape including MoD and industry primes, with a desire to transfer this knowledge into a business development role. Excellent communication skills, strong networking, stakeholder management, and a passion for innovation are essential. What You'll Do (Duties): Implement Defence Sector Growth Strategies: Execute comprehensive business development plans with the Market Development Team to achieve growth targets within the defence sector. Client Acquisition: Identify and pursue new business opportunities, including lead generation, prospecting, and closing deals in the defence industry. Opportunity Focus: Target low-value opportunities ( Supporting Programme Delivery: Support the acquisition of industry partners from the Commercial Team network. Relationship Management: Build and maintain relationships with clients, partners, and stakeholders in defence. Account Development: Support the growth of commercial accounts where appropriate. Collaboration: Work with Leadership, Markets, Sales Enablement, and Place Teams to align efforts. High-Value Opportunities: Identify and develop high-value opportunities with the Commercial Team. Pitching: Prepare and deliver pitches for Digital Catapult offerings. Performance Tracking: Monitor and report on activities, metrics, and outcomes. What We're Looking For (Experience): Significant experience in the defence sector, within the MOD or industry primes. Ability to transfer defence knowledge into a business development context. Strong communication and stakeholder management skills. Strategic thinking with tactical execution, pipeline building, and sales closing. Established network within defence, especially MoD and primes. Self-confident, driven, results-oriented, able to work independently, and thrive in a fast-paced environment. Application Deadline: Friday 11th July Commitment to Equality, Diversity, and Inclusion: We value diversity and aim to reflect UK society. We welcome applications from neurodivergent candidates, minority groups, and those with varying experience levels, provided they demonstrate the requisite skills. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants meeting minimum criteria. Please discuss any adjustments needed for the interview process. Digital Catapult is an equal opportunities employer. Recognized as one of the UK's Top 100 Best Workplaces and in Tech & Large Organisations categories. Disability Confident Level 1 Employer. Benefits include 25 days holiday, bank holidays, holiday between Christmas and New Year, pension, health plans, cycle schemes, discounts, life insurance, wellbeing support, enhanced parental leave, hybrid work, learning and development, social events, and more. We foster a vibrant culture where all voices are heard, with employee-led affinity groups, ongoing education on diversity, and social activities throughout the year.
Jul 02, 2025
Full time
We are seeking a highly motivated Business Development Manager with a focus on the defence sector. This role is critical for driving our growth strategy within the defence industry, expanding our client base, and fostering long-term relationships with key stakeholders. The ideal candidate will have a strong knowledge of the defence landscape including MoD and industry primes, with a desire to transfer this knowledge into a business development role. Excellent communication skills, strong networking, stakeholder management, and a passion for innovation are essential. What You'll Do (Duties): Implement Defence Sector Growth Strategies: Execute comprehensive business development plans with the Market Development Team to achieve growth targets within the defence sector. Client Acquisition: Identify and pursue new business opportunities, including lead generation, prospecting, and closing deals in the defence industry. Opportunity Focus: Target low-value opportunities ( Supporting Programme Delivery: Support the acquisition of industry partners from the Commercial Team network. Relationship Management: Build and maintain relationships with clients, partners, and stakeholders in defence. Account Development: Support the growth of commercial accounts where appropriate. Collaboration: Work with Leadership, Markets, Sales Enablement, and Place Teams to align efforts. High-Value Opportunities: Identify and develop high-value opportunities with the Commercial Team. Pitching: Prepare and deliver pitches for Digital Catapult offerings. Performance Tracking: Monitor and report on activities, metrics, and outcomes. What We're Looking For (Experience): Significant experience in the defence sector, within the MOD or industry primes. Ability to transfer defence knowledge into a business development context. Strong communication and stakeholder management skills. Strategic thinking with tactical execution, pipeline building, and sales closing. Established network within defence, especially MoD and primes. Self-confident, driven, results-oriented, able to work independently, and thrive in a fast-paced environment. Application Deadline: Friday 11th July Commitment to Equality, Diversity, and Inclusion: We value diversity and aim to reflect UK society. We welcome applications from neurodivergent candidates, minority groups, and those with varying experience levels, provided they demonstrate the requisite skills. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants meeting minimum criteria. Please discuss any adjustments needed for the interview process. Digital Catapult is an equal opportunities employer. Recognized as one of the UK's Top 100 Best Workplaces and in Tech & Large Organisations categories. Disability Confident Level 1 Employer. Benefits include 25 days holiday, bank holidays, holiday between Christmas and New Year, pension, health plans, cycle schemes, discounts, life insurance, wellbeing support, enhanced parental leave, hybrid work, learning and development, social events, and more. We foster a vibrant culture where all voices are heard, with employee-led affinity groups, ongoing education on diversity, and social activities throughout the year.
Press Tab to Move to Skip to Content Link Location: London Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Manager - Software Asset Management - Digital Risk, Risk Consulting At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Within our rapidly growing Digital Risk practice, EY's Software Asset Management (SAM) competency is key to helping clients confidently navigate digital transformation. We mitigate financial, operational, and reputational risks tied to software licensing and optimisation. We seek a Manager to support critical SAM engagements and workstreams, delivering substantial value to our diverse client base. The opportunity As a Manager - SAM Services at EY, you will play a key role in delivering SAM advisory and implementation services to our diverse client base. You will be responsible for managing project workstreams, leading client interactions, and ensuring the successful execution of SAM strategies that help organizations optimize software costs, maintain compliance, and mitigate licensing risks. This role requires strong technical SAM expertise, a solid understanding of software licensing models, and effective project management skills. Responsibilities, Qualifications, Certifications - External Your key responsibilities Project Management & Delivery: Manage and deliver SAM projects and specific workstreams within larger SAM engagements, ensuring projects are on time, within budget, and meet client expectations. Lead day-to-day client interactions, presenting findings, facilitating workshops, and building strong working relationships. Develop and implement SAM policies, processes, and procedures in line with client requirements and industry best practices. Support clients in software audit defense, compliance assessments, and license reconciliation activities. Technical Expertise & Advisory: Apply expertise in software licensing models for key vendors to identify risks (e.g. Microsoft, Oracle, SAP, IBM, Adobe, Salesforce, ServiceNow). Utilize and optimize SAM tools (e.g. Flexera, Snow Software, ServiceNow SAM Pro) for effective data collection, reconciliation, and reporting. Conduct detailed analysis of software deployment data and license entitlements to identify compliance gaps and optimization opportunities. Provide practical recommendations to clients on software cost optimization and risk mitigation strategies. Collaborate effectively with cross-functional EY teams, delivering integrated solutions. Coach and mentor junior team members, supporting their professional development and contributing to a positive team environment. Stay informed about industry trends, including cloud licensing, SaaS management, and ITAM best practices. Contribute to the development of proposals and thought leadership materials under the guidance of senior leadership Skills and attributes for success Strong understanding of software licensing models for major vendors (e.g., Microsoft, Oracle, SAP, IBM). Hands-on experience with SAM tools (Flexera, Snow, ServiceNow, etc.) for data collection, reconciliation, and reporting. Experience in conducting software license compliance reviews and supporting audit defense. Excellent analytical, problem-solving, and communication skills. Proven ability to manage project workstreams, work with teams from off-shore delivery centres and deliver client-facing outcomes. To qualify for the role, you should have 5+ years of experience in Software Asset Management, IT Asset Management, or IT Governance, with at least 2-3 years in a project leadership or managerial capacity. Certifications: IAITAM Certified Software Asset Manager (CSAM), Microsoft Certified: SAM Fundamentals, FinOps (Preferred not mandatory). Experience in cloud software licensing (e.g., Azure, AWS) and SaaS management. Knowledge of ITAM frameworks (e.g. ISO/IEC 19770). What we look for We are interested to hear from people who are motivated to form a part of a growing team, who embrace diversity and inclusion and who are market-oriented and ready to help our clients solve and control their biggest issues, risks and regulatory/compliance requirements. What we offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. We recently launched our groundbreaking new fully accredited EY Tech MBA by Hult International Business School focused on technology, leadership and business skills; the entire program is delivered online, reflecting wider shift to virtual learning; and most importantly the EY Tech MBA is available to all EY people irrespective of prior qualifications or location. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible The exceptional EY experience. It's yours to build Apply Now Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters! EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Jul 02, 2025
Full time
Press Tab to Move to Skip to Content Link Location: London Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Manager - Software Asset Management - Digital Risk, Risk Consulting At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Within our rapidly growing Digital Risk practice, EY's Software Asset Management (SAM) competency is key to helping clients confidently navigate digital transformation. We mitigate financial, operational, and reputational risks tied to software licensing and optimisation. We seek a Manager to support critical SAM engagements and workstreams, delivering substantial value to our diverse client base. The opportunity As a Manager - SAM Services at EY, you will play a key role in delivering SAM advisory and implementation services to our diverse client base. You will be responsible for managing project workstreams, leading client interactions, and ensuring the successful execution of SAM strategies that help organizations optimize software costs, maintain compliance, and mitigate licensing risks. This role requires strong technical SAM expertise, a solid understanding of software licensing models, and effective project management skills. Responsibilities, Qualifications, Certifications - External Your key responsibilities Project Management & Delivery: Manage and deliver SAM projects and specific workstreams within larger SAM engagements, ensuring projects are on time, within budget, and meet client expectations. Lead day-to-day client interactions, presenting findings, facilitating workshops, and building strong working relationships. Develop and implement SAM policies, processes, and procedures in line with client requirements and industry best practices. Support clients in software audit defense, compliance assessments, and license reconciliation activities. Technical Expertise & Advisory: Apply expertise in software licensing models for key vendors to identify risks (e.g. Microsoft, Oracle, SAP, IBM, Adobe, Salesforce, ServiceNow). Utilize and optimize SAM tools (e.g. Flexera, Snow Software, ServiceNow SAM Pro) for effective data collection, reconciliation, and reporting. Conduct detailed analysis of software deployment data and license entitlements to identify compliance gaps and optimization opportunities. Provide practical recommendations to clients on software cost optimization and risk mitigation strategies. Collaborate effectively with cross-functional EY teams, delivering integrated solutions. Coach and mentor junior team members, supporting their professional development and contributing to a positive team environment. Stay informed about industry trends, including cloud licensing, SaaS management, and ITAM best practices. Contribute to the development of proposals and thought leadership materials under the guidance of senior leadership Skills and attributes for success Strong understanding of software licensing models for major vendors (e.g., Microsoft, Oracle, SAP, IBM). Hands-on experience with SAM tools (Flexera, Snow, ServiceNow, etc.) for data collection, reconciliation, and reporting. Experience in conducting software license compliance reviews and supporting audit defense. Excellent analytical, problem-solving, and communication skills. Proven ability to manage project workstreams, work with teams from off-shore delivery centres and deliver client-facing outcomes. To qualify for the role, you should have 5+ years of experience in Software Asset Management, IT Asset Management, or IT Governance, with at least 2-3 years in a project leadership or managerial capacity. Certifications: IAITAM Certified Software Asset Manager (CSAM), Microsoft Certified: SAM Fundamentals, FinOps (Preferred not mandatory). Experience in cloud software licensing (e.g., Azure, AWS) and SaaS management. Knowledge of ITAM frameworks (e.g. ISO/IEC 19770). What we look for We are interested to hear from people who are motivated to form a part of a growing team, who embrace diversity and inclusion and who are market-oriented and ready to help our clients solve and control their biggest issues, risks and regulatory/compliance requirements. What we offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. We recently launched our groundbreaking new fully accredited EY Tech MBA by Hult International Business School focused on technology, leadership and business skills; the entire program is delivered online, reflecting wider shift to virtual learning; and most importantly the EY Tech MBA is available to all EY people irrespective of prior qualifications or location. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible The exceptional EY experience. It's yours to build Apply Now Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters! EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
We are seeking a highly motivated Business Development Manager with a focus on the defence sector. This role is critical for driving our growth strategy within the defence industry, expanding our client base, and fostering long-term relationships with key stakeholders. The ideal candidate will have a strong knowledge of the defence landscape including MoD and industry primes, with a desire to transfer this knowledge into a business development role. Excellent communication skills, strong networking, stakeholder management, and a passion for innovation are essential. What You'll Do (Duties): Implement Defence Sector Growth Strategies: Execute comprehensive business development plans with the Market Development Team to achieve growth targets within the defence sector. Client Acquisition: Identify and pursue new business opportunities, including lead generation, prospecting, and closing deals in the defence industry. Opportunity Focus: Target low-value opportunities ( Supporting Programme Delivery: Support the acquisition of industry partners from the Commercial Team network. Relationship Management: Build and maintain relationships with clients, partners, and stakeholders in defence. Account Development: Support the growth of commercial accounts where appropriate. Collaboration: Work with Leadership, Markets, Sales Enablement, and Place Teams to align efforts. High-Value Opportunities: Identify and develop high-value opportunities with the Commercial Team. Pitching: Prepare and deliver pitches for Digital Catapult offerings. Performance Tracking: Monitor and report on activities, metrics, and outcomes. What We're Looking For (Experience): Significant experience in the defence sector, within the MOD or industry primes. Ability to transfer defence knowledge into a business development context. Strong communication and stakeholder management skills. Strategic thinking with tactical execution, pipeline building, and sales closing. Established network within defence, especially MoD and primes. Self-confident, driven, results-oriented, able to work independently, and thrive in a fast-paced environment. Application Deadline: Friday 11th July Commitment to Equality, Diversity, and Inclusion: We value diversity and aim to reflect UK society. We welcome applications from neurodivergent candidates, minority groups, and those with varying experience levels, provided they demonstrate the requisite skills. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants meeting minimum criteria. Please discuss any adjustments needed for the interview process. Digital Catapult is an equal opportunities employer. Recognized as one of the UK's Top 100 Best Workplaces and in Tech & Large Organisations categories. Disability Confident Level 1 Employer. Benefits include 25 days holiday, bank holidays, holiday between Christmas and New Year, pension, health plans, cycle schemes, discounts, life insurance, wellbeing support, enhanced parental leave, hybrid work, learning and development, social events, and more. We foster a vibrant culture where all voices are heard, with employee-led affinity groups, ongoing education on diversity, and social activities throughout the year.
Jul 02, 2025
Full time
We are seeking a highly motivated Business Development Manager with a focus on the defence sector. This role is critical for driving our growth strategy within the defence industry, expanding our client base, and fostering long-term relationships with key stakeholders. The ideal candidate will have a strong knowledge of the defence landscape including MoD and industry primes, with a desire to transfer this knowledge into a business development role. Excellent communication skills, strong networking, stakeholder management, and a passion for innovation are essential. What You'll Do (Duties): Implement Defence Sector Growth Strategies: Execute comprehensive business development plans with the Market Development Team to achieve growth targets within the defence sector. Client Acquisition: Identify and pursue new business opportunities, including lead generation, prospecting, and closing deals in the defence industry. Opportunity Focus: Target low-value opportunities ( Supporting Programme Delivery: Support the acquisition of industry partners from the Commercial Team network. Relationship Management: Build and maintain relationships with clients, partners, and stakeholders in defence. Account Development: Support the growth of commercial accounts where appropriate. Collaboration: Work with Leadership, Markets, Sales Enablement, and Place Teams to align efforts. High-Value Opportunities: Identify and develop high-value opportunities with the Commercial Team. Pitching: Prepare and deliver pitches for Digital Catapult offerings. Performance Tracking: Monitor and report on activities, metrics, and outcomes. What We're Looking For (Experience): Significant experience in the defence sector, within the MOD or industry primes. Ability to transfer defence knowledge into a business development context. Strong communication and stakeholder management skills. Strategic thinking with tactical execution, pipeline building, and sales closing. Established network within defence, especially MoD and primes. Self-confident, driven, results-oriented, able to work independently, and thrive in a fast-paced environment. Application Deadline: Friday 11th July Commitment to Equality, Diversity, and Inclusion: We value diversity and aim to reflect UK society. We welcome applications from neurodivergent candidates, minority groups, and those with varying experience levels, provided they demonstrate the requisite skills. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants meeting minimum criteria. Please discuss any adjustments needed for the interview process. Digital Catapult is an equal opportunities employer. Recognized as one of the UK's Top 100 Best Workplaces and in Tech & Large Organisations categories. Disability Confident Level 1 Employer. Benefits include 25 days holiday, bank holidays, holiday between Christmas and New Year, pension, health plans, cycle schemes, discounts, life insurance, wellbeing support, enhanced parental leave, hybrid work, learning and development, social events, and more. We foster a vibrant culture where all voices are heard, with employee-led affinity groups, ongoing education on diversity, and social activities throughout the year.
Job Title Security Colleague Location Altrincham Broadheath Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 25 Pay Rate £12.21 Category Retail Hourly Colleagues, Store Operations Closing Date 7 July 2025 About the Role To be employed in this role you must be over the age of 18 and pass a basic level safeguarding check. Our stores operate 24 hours per day, 7 days per week, with that brings a wide variety of shift patterns - if you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but weekend working is a requirement of the role, and we may need to be flexible with your work pattern. At Asda, the safety and security of our colleagues and customers is very important. Helping customers feel secure is all part of the service they love. Security colleagues play a vital role in safeguarding our colleagues and customers and protecting our business. You will be responsible for keeping a constant watch with patrols/checks including checking the inside and outside areas of the store for any signs of damage, break-ins or tampering with cash point machines.It will be your responsibility to carry out daily checks on fire doors, clear any obstructions and maintain the fire door records.Sometimes there may be conflicts and heightened situationswhich will require your support in ensuring that colleagues and customers are safe. You will be supporting your manager with random spot checks by acting as a witness and recording the details, conducting spot checks on vehicles in the warehouse yard, with the driver presentand other spot checks including making sure paperwork and processes are completed in areas like claims and returns, waste management and lost property. About You You'll be naturally friendly and want to get stuck in, working with your team to deliver great results. You care about giving customers a great shopping trip and that includes making them feel safe along the way. Asda that's more like it Apply today by completing an online application Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more. Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated. Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Jul 02, 2025
Full time
Job Title Security Colleague Location Altrincham Broadheath Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 25 Pay Rate £12.21 Category Retail Hourly Colleagues, Store Operations Closing Date 7 July 2025 About the Role To be employed in this role you must be over the age of 18 and pass a basic level safeguarding check. Our stores operate 24 hours per day, 7 days per week, with that brings a wide variety of shift patterns - if you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but weekend working is a requirement of the role, and we may need to be flexible with your work pattern. At Asda, the safety and security of our colleagues and customers is very important. Helping customers feel secure is all part of the service they love. Security colleagues play a vital role in safeguarding our colleagues and customers and protecting our business. You will be responsible for keeping a constant watch with patrols/checks including checking the inside and outside areas of the store for any signs of damage, break-ins or tampering with cash point machines.It will be your responsibility to carry out daily checks on fire doors, clear any obstructions and maintain the fire door records.Sometimes there may be conflicts and heightened situationswhich will require your support in ensuring that colleagues and customers are safe. You will be supporting your manager with random spot checks by acting as a witness and recording the details, conducting spot checks on vehicles in the warehouse yard, with the driver presentand other spot checks including making sure paperwork and processes are completed in areas like claims and returns, waste management and lost property. About You You'll be naturally friendly and want to get stuck in, working with your team to deliver great results. You care about giving customers a great shopping trip and that includes making them feel safe along the way. Asda that's more like it Apply today by completing an online application Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more. Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated. Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Do you have high levels of accountability, a strong level of accuracy and enjoy working as part of a busy and supportive team? You will report to the Group Head of People and Development and manage an HR and payroll administrator. The role manages all aspects of payroll, including designing payroll systems, employee benefits, ensuring timely and accurate payment to employees, whilst complying with legal requirements. This Payroll and Benefits Manager position offers Hybrid working (1 day from home) Some responsibilities of the Payroll and Benefits Manager position: Maintains payroll information by designing systems; directing the collection, calculation, and entry of data. Updates payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, job titles, and department/ division transfers. Pays employees by directing the production and issuance of paychecks or electronic transfers to bank accounts. Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages. Determines payroll liabilities by approving the calculation of employee federal and state income and social security taxes, and the employer s social security, unemployment, and workers' compensation payments. Balances the payroll accounts by resolving payroll discrepancies. Provides payroll information by answering questions and requests. Complies with local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions. Maintains payroll staff by recruiting, selecting, orienting, and training employees. What you will need: Management experience Must have Moorepay and Natural HR experience Ability and experience of leading on all aspects of a payroll department in a fast-paced environment of a similar-sized business (c 1000 + staff) Multi-site own transport required Seek opportunities to develop and learn High team contribution If this Payroll and Benefits Manager role looks of interest and you think you have got what it takes to make a success of the role, please forward your CV today to Cressida Courtney or follow the link and apply online Due to the volume of applications we receive, we may not be able to respond to every applicant individually. Please know that we carefully review each application and will reach out if your qualifications align with the vacancy. To evaluate your suitability for the position, we'll process your CV and personal data. Should we find potential matches for other roles, we will seek your consent before registering your details in our database. For more information on how we handle personal data, please refer to our privacy policy at: Sirius Search Privacy Policy
Jul 02, 2025
Full time
Do you have high levels of accountability, a strong level of accuracy and enjoy working as part of a busy and supportive team? You will report to the Group Head of People and Development and manage an HR and payroll administrator. The role manages all aspects of payroll, including designing payroll systems, employee benefits, ensuring timely and accurate payment to employees, whilst complying with legal requirements. This Payroll and Benefits Manager position offers Hybrid working (1 day from home) Some responsibilities of the Payroll and Benefits Manager position: Maintains payroll information by designing systems; directing the collection, calculation, and entry of data. Updates payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, job titles, and department/ division transfers. Pays employees by directing the production and issuance of paychecks or electronic transfers to bank accounts. Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages. Determines payroll liabilities by approving the calculation of employee federal and state income and social security taxes, and the employer s social security, unemployment, and workers' compensation payments. Balances the payroll accounts by resolving payroll discrepancies. Provides payroll information by answering questions and requests. Complies with local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions. Maintains payroll staff by recruiting, selecting, orienting, and training employees. What you will need: Management experience Must have Moorepay and Natural HR experience Ability and experience of leading on all aspects of a payroll department in a fast-paced environment of a similar-sized business (c 1000 + staff) Multi-site own transport required Seek opportunities to develop and learn High team contribution If this Payroll and Benefits Manager role looks of interest and you think you have got what it takes to make a success of the role, please forward your CV today to Cressida Courtney or follow the link and apply online Due to the volume of applications we receive, we may not be able to respond to every applicant individually. Please know that we carefully review each application and will reach out if your qualifications align with the vacancy. To evaluate your suitability for the position, we'll process your CV and personal data. Should we find potential matches for other roles, we will seek your consent before registering your details in our database. For more information on how we handle personal data, please refer to our privacy policy at: Sirius Search Privacy Policy
Make a Home at Taylor Wimpey At Taylor Wimpey, we don't just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you'll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. Job Summary Full commercial management of a number of housing projects from conception to completion. Provide information, where necessary, for the land purchase exercise that will enable clear materials and labour costs to be considered at that stage. Manage the flow of Health and Safety information from the Commercial Department. Carry out Commercial duties as defined within CDM. Monitor and report build costs periodically reporting any savings and excesses. Primary Responsibilities Full commercial management of housing projects Calculate all the prime costs on developments within the business, reporting any movements in the costs since the preparation of the land purchase exercise. Prime costs to include but not restricted to house pricing, labour costs, site work operations and remediation work. Maintain and fully reconcile whole site infrastructure budgets and reconcile against phased developments. Provide a detailed cost budget and share with the Site Manager at the appropriate time. Implement wherever possible value engineering solutions & strategies to optimise profit and efficiency for the business. Maintain schedules of quantities (Bill of Quant's site database) and price them individually for prime cost budget. Preparation of Site Budgets for authorisation by the Business Unit Management Team at the appropriate time. Manage the adoption process of public works. Assist in finalising/agreeing Housing Association contracts. Manage Housing Association valuations and attend meetings on site. Manage Closed Contracts provisions and orders. Assist Customer Services in assessing the best commercial outcome for dealing with defects (incl cost recovery within Contract Agreements). Ensure the surveying team are run using consistently processes, documents & procedures Responsible for the pricing and management of subcontractors for the Customer Options system Provide information for land purchase exercise Once land opportunities are identified, familiarise the geographical area and consider site issues. Prepare estimates of all prime costs including subcontract and materials. Use COINS systems to present feasibility study of the site incorporating all development costs. Monitor and report costs Complete the apportionment of total prime costs to individual plots and produce a profit analysis for the Director. Monitor and explain subcontractor cost movements. Responsible for procurement of subcontractors including payments, variation orders and day works and settlement of final accounts. Undertake valuations of production at budgeted cost on a monthly basis and split the cost of profit completions and potential future profit to estimate a value for work in progress. Report on savings and excesses against budget costs to the Director. Forecast final accounts. General Be aware of all codes of practice that impact on estimating e.g. Building Regulations, NHBC requirements, HSE etc. Monitor, reconcile and recharge any costs, which relate to shared cost items with either other businesses within the Group or external Companies. Attend relevant project, concept, pre-tender, pre-start, specification and any other relevant meeting as required Input and maintain any computer-based databases or systems. Attend site regularly to complete Commercial functions and support the site teams to running an efficient development Experience, Qualifications, Technical Requirements Wide experience in the discipline within the house building industry. Strong knowledge of Building Regulations, NHBC and Health and Safety requirements. Industry related business qualification. Strong managerial and negotiation skills with internal and external clients Working knowledge of contract law. IT literate (Although COINS system preferred). Preferably member of CIOB or RICS What we offer at Taylor Wimpey At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. Inclusivity Statement As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Internal Applicants: Please inform your line manager if you wish to apply for this role.
Jul 02, 2025
Full time
Make a Home at Taylor Wimpey At Taylor Wimpey, we don't just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you'll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. Job Summary Full commercial management of a number of housing projects from conception to completion. Provide information, where necessary, for the land purchase exercise that will enable clear materials and labour costs to be considered at that stage. Manage the flow of Health and Safety information from the Commercial Department. Carry out Commercial duties as defined within CDM. Monitor and report build costs periodically reporting any savings and excesses. Primary Responsibilities Full commercial management of housing projects Calculate all the prime costs on developments within the business, reporting any movements in the costs since the preparation of the land purchase exercise. Prime costs to include but not restricted to house pricing, labour costs, site work operations and remediation work. Maintain and fully reconcile whole site infrastructure budgets and reconcile against phased developments. Provide a detailed cost budget and share with the Site Manager at the appropriate time. Implement wherever possible value engineering solutions & strategies to optimise profit and efficiency for the business. Maintain schedules of quantities (Bill of Quant's site database) and price them individually for prime cost budget. Preparation of Site Budgets for authorisation by the Business Unit Management Team at the appropriate time. Manage the adoption process of public works. Assist in finalising/agreeing Housing Association contracts. Manage Housing Association valuations and attend meetings on site. Manage Closed Contracts provisions and orders. Assist Customer Services in assessing the best commercial outcome for dealing with defects (incl cost recovery within Contract Agreements). Ensure the surveying team are run using consistently processes, documents & procedures Responsible for the pricing and management of subcontractors for the Customer Options system Provide information for land purchase exercise Once land opportunities are identified, familiarise the geographical area and consider site issues. Prepare estimates of all prime costs including subcontract and materials. Use COINS systems to present feasibility study of the site incorporating all development costs. Monitor and report costs Complete the apportionment of total prime costs to individual plots and produce a profit analysis for the Director. Monitor and explain subcontractor cost movements. Responsible for procurement of subcontractors including payments, variation orders and day works and settlement of final accounts. Undertake valuations of production at budgeted cost on a monthly basis and split the cost of profit completions and potential future profit to estimate a value for work in progress. Report on savings and excesses against budget costs to the Director. Forecast final accounts. General Be aware of all codes of practice that impact on estimating e.g. Building Regulations, NHBC requirements, HSE etc. Monitor, reconcile and recharge any costs, which relate to shared cost items with either other businesses within the Group or external Companies. Attend relevant project, concept, pre-tender, pre-start, specification and any other relevant meeting as required Input and maintain any computer-based databases or systems. Attend site regularly to complete Commercial functions and support the site teams to running an efficient development Experience, Qualifications, Technical Requirements Wide experience in the discipline within the house building industry. Strong knowledge of Building Regulations, NHBC and Health and Safety requirements. Industry related business qualification. Strong managerial and negotiation skills with internal and external clients Working knowledge of contract law. IT literate (Although COINS system preferred). Preferably member of CIOB or RICS What we offer at Taylor Wimpey At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. Inclusivity Statement As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Internal Applicants: Please inform your line manager if you wish to apply for this role.
PROPELLUM TAYLOR WIMPEY
Kings Langley, Hertfordshire
Make a Home at Taylor Wimpey At Taylor Wimpey, we don't just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you'll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. Job Summary Our regional commercial teams are integral to the successful delivery of every Taylor Wimpey project. This role is an opportunity to become part of a dynamic team assisting with procurement, commercial and contractual aspects of the BU. The role entails interfacing with all staff involved in the project including, but not limited to, BUMT, site teams, subcontractors, external suppliers and JV / Development partners. Primary Responsibilities Scheduling and quantifying materials and labour Ensure that commercial procedures comply with both the TW Commercial Manual and the TW Operating Framework. Work alongside other departments to ensure project viability and improve cost effectiveness. Ensure all specifications and programmes are complied with and that quality is not compromised. Process applications and payments and resolve any issues in conjunction with the Finance Department. Commercial Management Assist in WIP and cash flow forecasting. Monitor, reconcile and recharge any costs, which relate to shared cost items with either other businesses within the Group or external Companies. Calculate all the prime costs on developments within your remit, reporting any movements in the costs since the preparation of the funding exercise. Assist in the preparation of Project Budgets for authorisation by the Business Unit Management Team at the appropriate time. Maintain the development budget both in Coins and BoQ. Manage RSL valuations and attend meetings on site. Monitor and report costs Monitor and explain all cost movements within the project valuation. Responsibility for processing Contractor, subcontractor and consultant orders and payments, variation orders and day works. Review any variations on 3rd Party projects and liaise with Technical Project Manager for approvals. Undertake site valuations of production at budgeted cost on a monthly basis. Carry out full CVR process and prepare and present information for monthly finance meetings. Create Cost to Completes and ensure Current budget is up to date. Forecast final accounts and prepare and present cost to complete reports. General Be aware of all codes of practice that impact on estimating e.g. Building Regulations, NHBC requirements, HSE etc. Monitor, reconcile and recharge any costs which relate to shared cost items with either other businesses within the group or external Companies. Attend Pre-Start, Pre-Tender, specification and any other relevant meetings as required. Input and maintain any computer-based databases or systems including Coins and Excel. Attend site on a regular basis to complete Commercial functions. Any other duties as required by the Senior Commercial Manager. Experience, Qualifications, Technical Requirements Good knowledge of Building Regulations, NHBC and Health and Safety requirements. Industry related business qualification. Manage internal and external clients. IT literate (COINS system preferred). What we offer at Taylor Wimpey At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. Inclusivity Statement As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Internal Applicants: Please inform your line manager if you wish to apply for this role.
Jul 02, 2025
Full time
Make a Home at Taylor Wimpey At Taylor Wimpey, we don't just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you'll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. Job Summary Our regional commercial teams are integral to the successful delivery of every Taylor Wimpey project. This role is an opportunity to become part of a dynamic team assisting with procurement, commercial and contractual aspects of the BU. The role entails interfacing with all staff involved in the project including, but not limited to, BUMT, site teams, subcontractors, external suppliers and JV / Development partners. Primary Responsibilities Scheduling and quantifying materials and labour Ensure that commercial procedures comply with both the TW Commercial Manual and the TW Operating Framework. Work alongside other departments to ensure project viability and improve cost effectiveness. Ensure all specifications and programmes are complied with and that quality is not compromised. Process applications and payments and resolve any issues in conjunction with the Finance Department. Commercial Management Assist in WIP and cash flow forecasting. Monitor, reconcile and recharge any costs, which relate to shared cost items with either other businesses within the Group or external Companies. Calculate all the prime costs on developments within your remit, reporting any movements in the costs since the preparation of the funding exercise. Assist in the preparation of Project Budgets for authorisation by the Business Unit Management Team at the appropriate time. Maintain the development budget both in Coins and BoQ. Manage RSL valuations and attend meetings on site. Monitor and report costs Monitor and explain all cost movements within the project valuation. Responsibility for processing Contractor, subcontractor and consultant orders and payments, variation orders and day works. Review any variations on 3rd Party projects and liaise with Technical Project Manager for approvals. Undertake site valuations of production at budgeted cost on a monthly basis. Carry out full CVR process and prepare and present information for monthly finance meetings. Create Cost to Completes and ensure Current budget is up to date. Forecast final accounts and prepare and present cost to complete reports. General Be aware of all codes of practice that impact on estimating e.g. Building Regulations, NHBC requirements, HSE etc. Monitor, reconcile and recharge any costs which relate to shared cost items with either other businesses within the group or external Companies. Attend Pre-Start, Pre-Tender, specification and any other relevant meetings as required. Input and maintain any computer-based databases or systems including Coins and Excel. Attend site on a regular basis to complete Commercial functions. Any other duties as required by the Senior Commercial Manager. Experience, Qualifications, Technical Requirements Good knowledge of Building Regulations, NHBC and Health and Safety requirements. Industry related business qualification. Manage internal and external clients. IT literate (COINS system preferred). What we offer at Taylor Wimpey At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. Inclusivity Statement As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Internal Applicants: Please inform your line manager if you wish to apply for this role.
Make a Home at Taylor Wimpey At Taylor Wimpey, we don't just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you'll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. Job Summary Our regional commercial teams are integral to the successful delivery of every Taylor Wimpey project. This role is an opportunity to become part of a dynamic team assisting with procurement, commercial and contractual aspects of the BU. The role entails interfacing with all staff involved in the project including, but not limited to, BUMT, site teams, subcontractors, external suppliers and JV / Development partners. Primary Responsibilities Scheduling and quantifying materials and labour Ensure that commercial procedures comply with both the TW Commercial Manual and the TW Operating Framework. Work alongside other departments to ensure project viability and improve cost effectiveness. Ensure all specifications and programmes are complied with and that quality is not compromised. Process applications and payments and resolve any issues in conjunction with the Finance Department. Commercial Management Assist in WIP and cash flow forecasting. Monitor, reconcile and recharge any costs, which relate to shared cost items with either other businesses within the Group or external Companies. Calculate all the prime costs on developments within your remit, reporting any movements in the costs since the preparation of the funding exercise. Assist in the preparation of Project Budgets for authorisation by the Business Unit Management Team at the appropriate time. Maintain the development budget both in Coins and BoQ. Manage RSL valuations and attend meetings on site. Monitor and report costs Monitor and explain all cost movements within the project valuation. Responsibility for processing Contractor, subcontractor and consultant orders and payments, variation orders and day works. Review any variations on 3rd Party projects and liaise with Technical Project Manager for approvals. Undertake site valuations of production at budgeted cost on a monthly basis. Carry out full CVR process and prepare and present information for monthly finance meetings. Create Cost to Completes and ensure Current budget is up to date. Forecast final accounts and prepare and present cost to complete reports. General Be aware of all codes of practice that impact on estimating e.g. Building Regulations, NHBC requirements, HSE etc. Monitor, reconcile and recharge any costs which relate to shared cost items with either other businesses within the group or external Companies. Attend Pre-Start, Pre-Tender, specification and any other relevant meetings as required. Input and maintain any computer-based databases or systems including Coins and Excel. Attend site on a regular basis to complete Commercial functions. Any other duties as required by the Senior Commercial Manager. Experience, Qualifications, Technical Requirements Good knowledge of Building Regulations, NHBC and Health and Safety requirements. Industry related business qualification. Manage internal and external clients. IT literate (COINS system preferred). What we offer at Taylor Wimpey At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. Inclusivity Statement As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Internal Applicants: Please inform your line manager if you wish to apply for this role.
Jul 02, 2025
Full time
Make a Home at Taylor Wimpey At Taylor Wimpey, we don't just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you'll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. Job Summary Our regional commercial teams are integral to the successful delivery of every Taylor Wimpey project. This role is an opportunity to become part of a dynamic team assisting with procurement, commercial and contractual aspects of the BU. The role entails interfacing with all staff involved in the project including, but not limited to, BUMT, site teams, subcontractors, external suppliers and JV / Development partners. Primary Responsibilities Scheduling and quantifying materials and labour Ensure that commercial procedures comply with both the TW Commercial Manual and the TW Operating Framework. Work alongside other departments to ensure project viability and improve cost effectiveness. Ensure all specifications and programmes are complied with and that quality is not compromised. Process applications and payments and resolve any issues in conjunction with the Finance Department. Commercial Management Assist in WIP and cash flow forecasting. Monitor, reconcile and recharge any costs, which relate to shared cost items with either other businesses within the Group or external Companies. Calculate all the prime costs on developments within your remit, reporting any movements in the costs since the preparation of the funding exercise. Assist in the preparation of Project Budgets for authorisation by the Business Unit Management Team at the appropriate time. Maintain the development budget both in Coins and BoQ. Manage RSL valuations and attend meetings on site. Monitor and report costs Monitor and explain all cost movements within the project valuation. Responsibility for processing Contractor, subcontractor and consultant orders and payments, variation orders and day works. Review any variations on 3rd Party projects and liaise with Technical Project Manager for approvals. Undertake site valuations of production at budgeted cost on a monthly basis. Carry out full CVR process and prepare and present information for monthly finance meetings. Create Cost to Completes and ensure Current budget is up to date. Forecast final accounts and prepare and present cost to complete reports. General Be aware of all codes of practice that impact on estimating e.g. Building Regulations, NHBC requirements, HSE etc. Monitor, reconcile and recharge any costs which relate to shared cost items with either other businesses within the group or external Companies. Attend Pre-Start, Pre-Tender, specification and any other relevant meetings as required. Input and maintain any computer-based databases or systems including Coins and Excel. Attend site on a regular basis to complete Commercial functions. Any other duties as required by the Senior Commercial Manager. Experience, Qualifications, Technical Requirements Good knowledge of Building Regulations, NHBC and Health and Safety requirements. Industry related business qualification. Manage internal and external clients. IT literate (COINS system preferred). What we offer at Taylor Wimpey At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. Inclusivity Statement As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Internal Applicants: Please inform your line manager if you wish to apply for this role.
Jane Lewis Health & Social Care
Groesffordd Marli, Clwyd
Account Co-ordinator Reference: AC/STASAPH/Perm Salary: £26,000 plus commission scheme We re looking for an enthusiastic Account Co-ordinator to join our thriving managed services team in St Asaph! As Account Co-ordinator you will play a vital role in supporting our Senior Account Managers in maintaining an efficient and effective operation, ensuring the placement of suitable candidates and cultivating strong client relationships. What we can offer you as an Account Co-ordinator: Competitive salary of £26,000 Profit Share commission scheme Professional development opportunities Retail discount scheme and wellbeing assistance 25 days holiday (increasing with service) plus an extra day off for your birthday! Medical health insurance options Enhanced maternity and paternity benefits Your responsibilities as an Account Co-ordinator: Ensure healthcare workers are engaged through regular communication and engagement activities and their availability is kept up to date. Maintain accurate records of all workers, clients and service users in line with policies and procedures and current legislation. Onboarding of Candidates; undertaking individual inductions with all staff to ensure they are fully prepared with the environments in which they are placed. Applying strong business development techniques to ensure we are engaging across the client network. Ensure clients receive exceptional customer service and queries are dealt with promptly and professionally. Maintain clear lines of communication during office hours and ensuring the out of hour s service is covered in line with business needs. As an Account Co-ordinator, you must: Have previous experience of working within a customer focused, targeted sales environment Have previous recruitment experience desirable Have a current UK driving licence preferable and a willingness to travel Have knowledge of the care sector desirable Be ambitious, driven and determined to achieve targets and objectives Have excellent customer service skills with the ability to build and maintain effective working relationships both internally and externally. If this sounds like the job for you, apply to be an Account Co-ordinator with Jane Lewis today! INDPER
Jul 02, 2025
Full time
Account Co-ordinator Reference: AC/STASAPH/Perm Salary: £26,000 plus commission scheme We re looking for an enthusiastic Account Co-ordinator to join our thriving managed services team in St Asaph! As Account Co-ordinator you will play a vital role in supporting our Senior Account Managers in maintaining an efficient and effective operation, ensuring the placement of suitable candidates and cultivating strong client relationships. What we can offer you as an Account Co-ordinator: Competitive salary of £26,000 Profit Share commission scheme Professional development opportunities Retail discount scheme and wellbeing assistance 25 days holiday (increasing with service) plus an extra day off for your birthday! Medical health insurance options Enhanced maternity and paternity benefits Your responsibilities as an Account Co-ordinator: Ensure healthcare workers are engaged through regular communication and engagement activities and their availability is kept up to date. Maintain accurate records of all workers, clients and service users in line with policies and procedures and current legislation. Onboarding of Candidates; undertaking individual inductions with all staff to ensure they are fully prepared with the environments in which they are placed. Applying strong business development techniques to ensure we are engaging across the client network. Ensure clients receive exceptional customer service and queries are dealt with promptly and professionally. Maintain clear lines of communication during office hours and ensuring the out of hour s service is covered in line with business needs. As an Account Co-ordinator, you must: Have previous experience of working within a customer focused, targeted sales environment Have previous recruitment experience desirable Have a current UK driving licence preferable and a willingness to travel Have knowledge of the care sector desirable Be ambitious, driven and determined to achieve targets and objectives Have excellent customer service skills with the ability to build and maintain effective working relationships both internally and externally. If this sounds like the job for you, apply to be an Account Co-ordinator with Jane Lewis today! INDPER
Senior Site Manager Job - Nottinghamshire Based - Construction Experience - Great Package Your new company Join a company that offers multidisciplinary services: consult, design, build, manage and maintain on behalf of a local authority and the communities and people it represents. They provide value for money, quality of output, and customer excellence to support regeneration and economic growth for the East Midlands. Your new role Core values - accountability, reliability, and collaboration - ensure that we work together effectively as both a team and through the company, to create cost-effective, innovative approaches to even the most complex challenges. In this role, you will: Contribute to, develop, manage and deliver the site delivery plans for your allocated projects to ensure that they are delivered within the agreed programme and achieve the desired outcomes. Ensure that delivery plans / programmes are provided for allocated sites and that they are actively monitored and managed. Oversee day-to-day management of operations on-site, ensuring that the project is brought to a successful completion and meets the programme, budget, brief and quality constraints. Effectively communicate with the Design Team to ensure the timely release of design information. Ensure that sites are proactively managed in a safe manner in accordance with the Health and Safety procedures, and agree the requirements for managing multiple sites operating in parallel to each other. Understand and take an active interest in the commercial outcomes of the project by closely working with the QS to ensure that costs and the supply chain are adequately controlled. Ensure that all aspects of the project are carried out in accordance with statutory requirements. Perform safety inspections and ensure construction and site safety. Plan and efficiently organise the site set up and logistics. Where appropriate, follow the business templates for using NEC contractual forms and trackers with the Project team so that the information flow and any changes are managed efficiently. What you'll need to succeed This client is looking for people who want to drive change and make a significant difference by contributing to the aims of their diverse and inclusive organisation. In addition, you will ideally have: Extensive relevant project construction experience. Proven experience of managing a project delivery function on site within a construction contracting business. A broad understanding of the design process and the challenges of getting a project to site. CIOB Level 4 Certificate in Construction Site Management or equivalent. Broad demonstrable knowledge of NEC forms in the context of change control on site and the provision of project clarifications with the design team and subcontractors. Strong construction, commercial, and supply-chain management skills. Excellent oral and written communication skills to effectively present technical information, present arguments to influence and persuade audiences with different backgrounds and levels of understanding. What you'll get in return A competitive salary depending on experience Local Government Pension Scheme includes generous employer contributions and life assurance of 3x salary. Private Medical Insurance. 25 days' annual leave plus bank holidays and additional birthday leave. Exposure to a wide range of projects and development opportunities in the Nottinghamshire area. Enhanced Maternity and Paternity Pay. Mileage is paid. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 02, 2025
Full time
Senior Site Manager Job - Nottinghamshire Based - Construction Experience - Great Package Your new company Join a company that offers multidisciplinary services: consult, design, build, manage and maintain on behalf of a local authority and the communities and people it represents. They provide value for money, quality of output, and customer excellence to support regeneration and economic growth for the East Midlands. Your new role Core values - accountability, reliability, and collaboration - ensure that we work together effectively as both a team and through the company, to create cost-effective, innovative approaches to even the most complex challenges. In this role, you will: Contribute to, develop, manage and deliver the site delivery plans for your allocated projects to ensure that they are delivered within the agreed programme and achieve the desired outcomes. Ensure that delivery plans / programmes are provided for allocated sites and that they are actively monitored and managed. Oversee day-to-day management of operations on-site, ensuring that the project is brought to a successful completion and meets the programme, budget, brief and quality constraints. Effectively communicate with the Design Team to ensure the timely release of design information. Ensure that sites are proactively managed in a safe manner in accordance with the Health and Safety procedures, and agree the requirements for managing multiple sites operating in parallel to each other. Understand and take an active interest in the commercial outcomes of the project by closely working with the QS to ensure that costs and the supply chain are adequately controlled. Ensure that all aspects of the project are carried out in accordance with statutory requirements. Perform safety inspections and ensure construction and site safety. Plan and efficiently organise the site set up and logistics. Where appropriate, follow the business templates for using NEC contractual forms and trackers with the Project team so that the information flow and any changes are managed efficiently. What you'll need to succeed This client is looking for people who want to drive change and make a significant difference by contributing to the aims of their diverse and inclusive organisation. In addition, you will ideally have: Extensive relevant project construction experience. Proven experience of managing a project delivery function on site within a construction contracting business. A broad understanding of the design process and the challenges of getting a project to site. CIOB Level 4 Certificate in Construction Site Management or equivalent. Broad demonstrable knowledge of NEC forms in the context of change control on site and the provision of project clarifications with the design team and subcontractors. Strong construction, commercial, and supply-chain management skills. Excellent oral and written communication skills to effectively present technical information, present arguments to influence and persuade audiences with different backgrounds and levels of understanding. What you'll get in return A competitive salary depending on experience Local Government Pension Scheme includes generous employer contributions and life assurance of 3x salary. Private Medical Insurance. 25 days' annual leave plus bank holidays and additional birthday leave. Exposure to a wide range of projects and development opportunities in the Nottinghamshire area. Enhanced Maternity and Paternity Pay. Mileage is paid. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As Service Manager, your role will be to lead engineering and support functions within the agreed business strategy to deliver excellent quality and customer service, ensuring adherence to SHEQ in a cost effective and safe environment. Develop process improvement practices and efficient workforce utilisation to maximise throughput. Demonstrating leadership, drive the development of talent and a continuous improvement culture to deliver first class performance. Job Description: Benefits A competitive salary 25 days annual leave + bank holidays (purchase additional 5 days holiday) Annual Bonus Laptop and phone Up to 7% pension, Life insurance, Access to the company a share scheme Healthcare You will may also benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to support your charity of choice via "Give As You Earn", and length of service & recognition awards. About us Finning is the largest Caterpillar dealership world-wide, specialising in Heavy Equipment, Machinery, and Power Generation. We have been delivering unrivalled service for 90 years. We sell, rent, supply parts, service, and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. About you 5 years experience of workshop or field service management, equipment or process engineering PC literate Understanding of budgetary control and processes Strong mechanical & technical knowledge Knowledge of CAT Product Range desirable Strong organisational and management skills Well-organised and able to plan Interpersonal skills internal and external Team player with co-operative manner Good levels of numeracy and literacy Major Job Functions: Lead direct reporting teams and functions. Manage and develop individuals and teams to maximise future opportunities and address concerns. Manage all functions within budget and financial targets to maximise profitable performance. Lead the monitoring and management of performance metrics to demonstrate performance and drive continuous improvement through direct reports. Lead and drive quality interaction with other business functions to maximise business targets and goals. Lead and ensure the efficient scheduling of work to maximise efficiency across all teams using case management and workforce enablement platform. Competencies: Customer Focus: Being successful means continuously paying attention to customer needs and adapting as these evolve. This heightens the importance of building strong customer relationships and delivering customer centric solutions. Cultivates Innovation: Paying attention to what customers want and need - new and improved products, services, solutions, and experiences. Taking initiative and collaborating with people who have diverse points of view. Embrace the mindset you and Finning are never done, never satisfied, never standing still. Drives Results: Infusing the team and organizations with a sense of urgency. Creating a culture where organizational performance is always top of mind. Communicating a vision, setting priorities, developing and executing plans that achieve the desired outcome for Finning. Courage: Being comfortable with the conflict that is inherent to being a champion of an idea or course of action. Meeting tough situations head-on to constructively resolve them. Saying what needs to be said at the right time, to the right person, in the right manner to effect change. Commercial Mindset: Understanding the business and paying attention to business problems (complex and less complex) from all angles. Applying knowledge of the business and marketplace to negotiate and structure interaction. Not only understanding key financial and commercial fundamentals, but more importantly how to incorporate a commercial thinking mindset into every major decision made Decision Quality: Good decisions are based upon a mixture of analysis, wisdom, experience and judgement. Making quality decisions while working in an environment where ambiguity and uncertainty are the norm Situational Adaptability: Paying attention to circumstance and adjusting according. Being able to recognise the need to be flexible and act different because no two situations are exactly alike. The outcome will be ease of transaction and effectiveness of interaction Develops Talent: Developing the team to meet both their career goals and Finning's goals. Creating pools of people ready and willing to take on new challenges and step up when needed Specific Skills: Strong organisational and management skills Well-organised and able to plan Interpersonal skills internal and external Team player with co-operative manner Good levels of numeracy and literacy Knowledge: Mechanical and technical understanding of new prep, customisation and engineering cost and revenue profiles PC literate Understanding of budgetary control and processes Knowledge of CAT Product Range desirable Accountability: Accountable for delivering all team activities to quality and on-time Accountable for Health & Safety performance within workshops. Be a key member of the Finning UK&I management team through contribution and the development and delivery of strategy. Zero LTIs. Functions operate to financial and operational budgets and targets. Labour utilisation > 72.5%. Service after repair Prep completion, OTIF >95% (target >98.5%). EOS engagement rating improvement YOY Education & Experience: 5 years experience of workshop or field service management, equipment or process engineering Financial management and controls Track record of delivering to deadlines Demonstrate team building and management through development and mentoring (desirable) Here at Finning we believe that our people are the heart and soul of our company and fundamental to our success and as such, our employees are rewarded with an attractive all-round benefits package including: If you would like to be a part of a global organisation offering industry leading training and a competitive package, then apply online today! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jul 02, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As Service Manager, your role will be to lead engineering and support functions within the agreed business strategy to deliver excellent quality and customer service, ensuring adherence to SHEQ in a cost effective and safe environment. Develop process improvement practices and efficient workforce utilisation to maximise throughput. Demonstrating leadership, drive the development of talent and a continuous improvement culture to deliver first class performance. Job Description: Benefits A competitive salary 25 days annual leave + bank holidays (purchase additional 5 days holiday) Annual Bonus Laptop and phone Up to 7% pension, Life insurance, Access to the company a share scheme Healthcare You will may also benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to support your charity of choice via "Give As You Earn", and length of service & recognition awards. About us Finning is the largest Caterpillar dealership world-wide, specialising in Heavy Equipment, Machinery, and Power Generation. We have been delivering unrivalled service for 90 years. We sell, rent, supply parts, service, and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. About you 5 years experience of workshop or field service management, equipment or process engineering PC literate Understanding of budgetary control and processes Strong mechanical & technical knowledge Knowledge of CAT Product Range desirable Strong organisational and management skills Well-organised and able to plan Interpersonal skills internal and external Team player with co-operative manner Good levels of numeracy and literacy Major Job Functions: Lead direct reporting teams and functions. Manage and develop individuals and teams to maximise future opportunities and address concerns. Manage all functions within budget and financial targets to maximise profitable performance. Lead the monitoring and management of performance metrics to demonstrate performance and drive continuous improvement through direct reports. Lead and drive quality interaction with other business functions to maximise business targets and goals. Lead and ensure the efficient scheduling of work to maximise efficiency across all teams using case management and workforce enablement platform. Competencies: Customer Focus: Being successful means continuously paying attention to customer needs and adapting as these evolve. This heightens the importance of building strong customer relationships and delivering customer centric solutions. Cultivates Innovation: Paying attention to what customers want and need - new and improved products, services, solutions, and experiences. Taking initiative and collaborating with people who have diverse points of view. Embrace the mindset you and Finning are never done, never satisfied, never standing still. Drives Results: Infusing the team and organizations with a sense of urgency. Creating a culture where organizational performance is always top of mind. Communicating a vision, setting priorities, developing and executing plans that achieve the desired outcome for Finning. Courage: Being comfortable with the conflict that is inherent to being a champion of an idea or course of action. Meeting tough situations head-on to constructively resolve them. Saying what needs to be said at the right time, to the right person, in the right manner to effect change. Commercial Mindset: Understanding the business and paying attention to business problems (complex and less complex) from all angles. Applying knowledge of the business and marketplace to negotiate and structure interaction. Not only understanding key financial and commercial fundamentals, but more importantly how to incorporate a commercial thinking mindset into every major decision made Decision Quality: Good decisions are based upon a mixture of analysis, wisdom, experience and judgement. Making quality decisions while working in an environment where ambiguity and uncertainty are the norm Situational Adaptability: Paying attention to circumstance and adjusting according. Being able to recognise the need to be flexible and act different because no two situations are exactly alike. The outcome will be ease of transaction and effectiveness of interaction Develops Talent: Developing the team to meet both their career goals and Finning's goals. Creating pools of people ready and willing to take on new challenges and step up when needed Specific Skills: Strong organisational and management skills Well-organised and able to plan Interpersonal skills internal and external Team player with co-operative manner Good levels of numeracy and literacy Knowledge: Mechanical and technical understanding of new prep, customisation and engineering cost and revenue profiles PC literate Understanding of budgetary control and processes Knowledge of CAT Product Range desirable Accountability: Accountable for delivering all team activities to quality and on-time Accountable for Health & Safety performance within workshops. Be a key member of the Finning UK&I management team through contribution and the development and delivery of strategy. Zero LTIs. Functions operate to financial and operational budgets and targets. Labour utilisation > 72.5%. Service after repair Prep completion, OTIF >95% (target >98.5%). EOS engagement rating improvement YOY Education & Experience: 5 years experience of workshop or field service management, equipment or process engineering Financial management and controls Track record of delivering to deadlines Demonstrate team building and management through development and mentoring (desirable) Here at Finning we believe that our people are the heart and soul of our company and fundamental to our success and as such, our employees are rewarded with an attractive all-round benefits package including: If you would like to be a part of a global organisation offering industry leading training and a competitive package, then apply online today! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Paisley & Surrounding Area field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Jul 02, 2025
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Paisley & Surrounding Area field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
