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Job Description: We have an exciting opportunity within the Large Loss Unit for a Senior Claims Technician, to handle high value and complex claims within a team handling Motor, Casualty, Property and Financial Lines claims across AXA Retail and Commercial. You'll be responsible for ensuring the effective settlement of complex claims by conducting thorough investigations and engaging in negotiations to reach agreed conclusions within established authority levels. If you're a detail-oriented professional with a passion for delivering exceptional service and navigating challenging scenarios, we'd love to hear from you! At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. This role will require regular travel which could include overnight stays and work outside of normal hours. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Pro-active management of a portfolio of claims with a potential of £500K+ from notification through to settlement. You will be responsible for either Major Property losses or Catastrophic/Serious personal injury claims (depending on knowledge/experience). Delivering excellent customer service whilst maintaining accurate estimating and controlling indemnity spend. Lead solicitor/loss adjuster meetings and AXA Large Loss estimating committees. Share knowledge and support the development of others in your team and the wider claims community. Build excellent working relationships with key stakeholders. Provide regular communication with policyholders, their representatives, third parties, underwriting and actuarial colleagues. What you'll bring: Experience of handling high value and complex commercial property or injury claims, with a settlement authority of at least £500k. Knowledge of handling Catastrophic injury claims advantageous. Strong communication and interpersonal skills with the ability to influence and negotiate. A motivational leader who demonstrates empathy and adaptability to drive effective outcomes. Strong prioritization and time management skills, with the ability to effectively manage multiple tasks and meet deadlines in a fast-paced environment. Educated to A-Level or degree standard or have an equivalent professional qualification (ACII/FCII/CILA). As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary dependent on experience Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private health cover 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Wellbeing services & resources AXA employee discounts To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . Who we are: AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We're currently making our biggest ever investment to develop the expertise and skills we need to be the best. We're a vibrant community where everyone is supported to learn, develop, and take ownership of their work.

Senior Claims Handler / Insurance Officer Location: Hybrid (Remote with 2 days per month in the Solihull office) Contract: 3 6 months (Temporary, with potential to become permanent) Rate: £250 £260/day flexible for the right candidate Start Date: ASAP We are currently seeking an experienced Senior Claims Handler / Insurance Officer to join their Insurance Team. This is an excellent opportunity to take on a key role within a public sector environment, overseeing insurance claims and supporting the day-to-day management of the Council s insurance programme. Key Responsibilities: Manage your own caseload of insurance claims, primarily personal injury and third-party property claims (Public and Employers Liability) Supervise and provide first-line management to a small claims team Deputise for the Insurance Manager when required Liaise with insurers, brokers, solicitors, and internal departments Ensure compliance with civil procedure rules in all aspects of claims handling Represent in court where necessary and conduct site visits Support the procurement, renewal, and administration of the Council s insurance programme Provide advice to staff on existing insurance policies Assist in handling Freedom of Information requests and producing management information Maintain accurate records using systems such as Evo or JCAD LACHS Candidate Profile: Proven experience in insurance and claims handling within a local authority or public sector organisation Strong understanding of civil procedures and relevant insurance legislation Background in managing public and employers liability claims Experience advising internal stakeholders on insurance coverage and liability Comfortable working independently and leading a small team Familiar with insurance systems such as Evo or JCAD LACHS Additional Information: Flexible working arrangements: mostly remote, with only two in-office days per month required Open to candidates interested in temporary-to-permanent opportunities Candidates at all levels of insurance experience will be considered, except managerial level Rate is flexible depending on experience To express interest or request more information, please get in touch today. Let me know if you'd like to tailor this for email format or adapt it for a specific platform. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Join a leading organisation in the engineering sector, renowned for its commitment to innovation and excellence. Our client is dedicated to providing top-notch services and solutions, ensuring that every project is executed with precision and care. With a strong focus on employee development and a collaborative work environment, this is an exciting opportunity for individuals looking to advance th click apply for full job details

Join our expanding East Anglian Insurance Broking Client who works with local businesses across Suffolk, Norfolk and Essex. Due to growth, they're seeking an experienced Commercial Account Handler to manage their growing portfolio of Regional Clients. About the Role This is a true 360-degree position where you'll manage existing Commercial Insurance Clients whilst also handling new business enquiries. You'll be the main point of contact for local businesses, supporting them throughout their entire Insurance lifecycle. Working in a busy but supportive environment, you'll manage a diverse portfolio of regional Clients including local Retailers, Property Owners, Tradespeople and small Fleet operators across East Anglia. Key Responsibilities as Commercial Account Handler Managing your own portfolio of local business customers Renewal negotiations with insurers Handling mid-term adjustments and changes in risk Claims notification and liaison (supported by dedicated claims team) Regular client contact and relationship building Occasional client visits across the local area Using specialist broking software and electronic trading platforms Commercial Classes You'll Handle Small to medium commercial combined risks Local shops, offices and property owners Tradesman's liability for regional contractors Small fleet and goods vehicles Local business risks across Suffolk, Norfolk and Essex What You'll Bring as Commercial Account Handler Commercial insurance experience Excellent customer service skills and local market understanding Strong work ethic and ability to remain calm under pressure Relationship-building skills for face-to-face client interaction Working Arrangements Hybrid working available (office and home-based) Occasional client visits across the local area Monday to Friday, 9am-5pm Based in Ipswich with coverage across East Anglia This is an excellent opportunity to join an established regional Broker with strong local client relationships and genuine career development prospects.

Are you a Litigation Paralegal, Fee Earner or NQ Solicitor looking to develop your legal career in L&T work? Our client is a specialist Landlord & Tenant practice based in Sussex seeking an additional member to join the team of 3 lawyers and 4 case handlers. You will be joining the firms Landlord and Tenant department dealing with residential property litigation work acting mainly for landlords which includes Rent/Service Charge recovery work, Possession cases and Lease disputes. This includes accelerated possession matters, but can extend to defended proceedings, together with advice on relevant landlord and tenant legislation. Dealing with appropriate drafting and comply with court directions and orders. Corresponding with clients and other parties (Defendant/court/other solicitors/managing agents) as directed. Issuing possession claims on possession claims online system, complete paper applications for the court including manual possession applications, accelerated applications and warrant applications Producing instructions to advocates and counsel Producing notices seeking possessions Update Case Management information spreadsheets Clients range from private landlords with a single property to large managing agents and insurance companies. Some previous experience with L&T or Property Litigation work would be preferred, however experience within Personal Injury claims, Debt Recovery or general Civil Litigation will also be considered for this position as some training can be provided. Position is full-time and office based 9:00 am to 5:30 pm Monday to Friday. Generous salary and career progression on offer.

Insurance Manager Location: Town Hall, Preston, PR1 2RL Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 19.66 per hour Job Ref: OR10142 Responsibilities Provide a comprehensive and proactive insurance service, acting as the main contact for all insurance-related matters both internally and externally. Handle insurance claims and lead the procurement of insurance policies and renewals. Support senior leadership and departmental management with the Council s insurance arrangements. Ensure appropriate insurance cover is in place, and evaluate the terms and conditions of insurance policies for cost-effectiveness. Lead the Council s insurance claims handling arrangements, ensuring professional and timely management, including liaising with claims handlers, legal representatives, loss adjusters, and departmental contacts. Oversee the procurement of the Council s insurance contracts with broker advice. Ensure compliance with legal requirements under the Insurance Act 2015. Conduct annual renewal negotiations and examine policy documentation for compliance and accuracy. Manage contracts with suppliers, including tendering for insurance programs, broker contracts, specialist insurance policies, and fund reviews. Advise on insurance clauses within contracts and inspect supplier's insurance documentation. Attend court as necessary for liability claims, either as a witness or to support other staff members. Maintain relationships with the Council's insurers and brokers to stay informed on market trends, new developments, and best practices. Oversee property surveys with insurers. Inform and update Senior Officers, Councillors, and Legal colleagues on claims with significant legal, financial, and reputational risks. Collaborate with all Council services to develop risk reduction and loss prevention strategies, improving the Council s insurance risk profile. Develop and maintain systems for the collation, recording, and management of insurance data. Analyze claims data to produce regular reports for insurers and senior management. Stay updated with new developments in the insurance industry and changes in best practices to ensure best value on the insurance program. Fulfil any reasonable task requested within the range of professional expertise and salary range in Accountancy Services. Person Specification Strong knowledge and experience in the insurance industry, particularly in claims handling and policy procurement. Excellent communication and interpersonal skills to effectively liaise with various stakeholders. Proven ability to manage contracts and negotiate insurance terms effectively. Strong analytical skills to interpret claims data and produce insightful reports. Ability to stay informed on industry developments and implement changes to suit organizational needs. Experience in developing risk reduction and loss prevention strategies. Capability to manage multiple tasks and prioritize effectively in a fast-paced environment. Professional demeanor with the ability to represent the Council in legal settings as needed. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.

As a Desk Adjuster, you will be the main point of contact for policyholders dealing with property claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: Manage and process domestic property claims efficiently and accurately. Provide exceptional customer service by guiding policyholders through the claims process. Investigate claims to determine liability and policy coverage. Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution. Prepare detailed and accurate claim reports. Negotiate settlements in line with company policies and procedures. Maintain comprehensive and up-to-date records of all claims handled. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD196. For all other vacancies, take a look at our website - (url removed)

If you re a casualty / liability adjuster or claims handler and looking for a new home, then read on. Dealing with a caseload of EL/PL injury and TPPD claims on an investigate only and cradle to grave basis, you ll get a great manager who looks after their adjusters. In fact, several people from their team have gone on to bigger and brighter things like major loss and construction liability, so it s a great proving ground for ambitious adjusters. You ll work from home and cover the surrounding areas, liaising with policyholders, witnesses, taking statements, collating evidence and writing reports with your views on liability and quantum. Ideally, you ll already have a couple of years experience in a similar role or have a desktop background handling Casualty (EL/PL/TPPD) and looking to make progress into an external adjusting role. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD190. For all other vacancies, take a look at our website - (url removed).

Our client, a leading global insurance company is looking to recruit Motor Claims Handlers to work on a hybrid basis attached to their Manchester office. Reporting to the Claims Supervisor, the successful candidate will be expected to proactively record, and process Motor claims from cradle to grave in accordance with principles and procedures, and to maintain files within service standards. You will deal with all aspects of a motor claim from the day it s reported to the day it s settled. You may have only dealt with one element of a motor claim in your current role, FNOL, vehicle repairs, credit hire or injury etc but if you are looking for an opportunity to develop fully, dealing with every aspect then we have the opening for you. They will encourage and eventually look ahead to you having full case ownership, recognising, and conducting all of the appropriate investigations necessary to determine liability from first report, and then driving your own claims caseload to settlement as quickly as possible. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD219. For all other vacancies, take a look at our website - (url removed)

As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: Manage and process domestic property claims efficiently and accurately. Provide exceptional customer service by guiding policyholders through the claims process. Investigate claims to determine liability and policy coverage. Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution. Prepare detailed and accurate claim reports. Negotiate settlements in line with company policies and procedures. Maintain comprehensive and up-to-date records of all claims handled. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD210. For all other vacancies, take a look at our website - (url removed)

Our client is looking to recruit a Senior Casualty / Liability Claims Handler to work on a remote / home working basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.

We are seeking an experienced Commercial Property Claims Handler to join a small team, working on a hybrid basis. In this role, you will deal with material damage and business interruption, playing a critical part in guiding these losses from start to finish. As a key member of the claims department, you will act as a referral point for other claims handlers, providing expert advice and support to ensure that all claims are managed efficiently and accurately. You will work closely with internal and external stakeholders, analyzing policy coverage, and communicating your findings effectively to all parties involved. We are looking for someone with proven experience in commercial property claims, a strong understanding of material damage and business interruption, and excellent analytical and negotiation skills. Please apply online or contact Craig Dyson at Exchange Street Claims & Loss Adjusting (phone number removed) / (url removed) / Job Ref:(phone number removed). CD-169. For all other vacancies, take a look at our website - (url removed)

We are seeking a Buildings Case Manager with a background in insurance claims handling. This hybrid role involves managing repair works with the contractor network following insurance claim approvals. Key responsibilities include appointing contractors, overseeing repair processes, validating estimates and final accounts, ensuring SLA compliance, and escalating issues. You will also communicate with stakeholders, conduct quality calls with policyholders, and suggest process improvements. We are seeking someone with experience in insurance repair work, technical building support, and appointment scheduling. You must manage challenging conversations, prioritize urgent repairs, and work both independently and in a team. There is a competitive salary, contributory pension, life assurance, 25 days holiday plus bank holidays, CSR volunteer days, and an extensive employee assistance program. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD-170. For all other vacancies, take a look at our website - (url removed)

We have an opportunity for a talented Senior Property Claims Handler to join a highly successful Commercial Claims team in Manchester. You ll work alongside designated adjusters to achieve successful conclusion of allocated claims. The role is a technical assistant role, designed to support the adjuster s work throughout the handling of these claims. As a senior handler, you ll also be responsible for managing other claims technicians, helping run the office and general support to the region. We are looking for someone with proven experience in commercial property claims, an understanding of material damage and business interruption, and excellent operational, analytical and negotiation skills. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD-172. JA Ref:(phone number removed). For all other vacancies, take a look at our website - (url removed)

As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: Manage and process domestic property claims efficiently and accurately. Provide exceptional customer service by guiding policyholders through the claims process. Investigate claims to determine liability and policy coverage. Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution. Prepare detailed and accurate claim reports. Negotiate settlements in line with company policies and procedures. Maintain comprehensive and up-to-date records of all claims handled. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD-158. JA Ref: (phone number removed). For all other vacancies, take a look at our website - (url removed)

Serious Injury File Handler Job Summary To handle a portfolio of claimant serious injury claims for Minster Law clients, to generate fee income and contribute to the general success of the department. The caseload is predominantly RTA based and it is anticipated you will deal with cases valued up to £50,000. Serious Injury File Handler Core Responsibilities You will be responsible for delivering excellent client care to our clients who have suffered from a traumatic and life changing event. Regular communication and face to face meetings with your client. Instructions and meetings with a multi-disciplinary team of experts for example, medical experts, case managers, care experts, architects, forensic accountants, counsel. Analysis of evidence and research of legal issues on liability, causation and quantum. Drafting documents including statements, pleadings and schedules of loss. Securing early interim payments and appropriate rehabilitation. Optimising your client s settlement. Ability to work with a task based case management system to ensure regular contact is maintained with all clients, providing exceptional customer service and managing their expectations. Raising awareness of the department and developing your profile. Perform to a high level in a target orientated environment. To undertake any other tasks as deemed relevant and reasonable by the business Serious Injury File Handler Key Performance Indicators Your KPIs and Objectives will be discussed and agreed with you on a one-to-one basis. You will have regular one-to-one meetings with your line manager to review your performance against these objectives and identify any areas for development and/or required support. Serious Injury File Handler Person Specification Essential Qualified solicitor or Fellow of CILEx. Consideration will also be given to applicants who can demonstrate sufficient experience and for whom a Grade C charge out rate can be justified. Commitment to delivering excellent client care for each of our clients. Excellent communication skills to include negotiation and objection handling. Accountable for achieving objectives in a fast paced environment whilst maintaining high standards of work quality and client care. Competent working with a case management system and good knowledge of Excel and Word. Good attention to detail and strong organisational skills. Desirable Proven track record of dealing with serious injury claims. Desire to develop your professional profile and that of your firm within the personal injury field. Team Player and acts as a role model to your colleagues, working together to achieve business and team objectives. Maintains a positive attitude, self-motivated and uses own initiative. Robust - able to deal with changing circumstances and challenging situations whilst still achieving objectives. Takes opportunities to develop and stretch yourself, and be passionate about developing your career in personal injury. Personal Development There is the opportunity for high performing individuals to move into different departments across the business, to expand their knowledge, experience and develop a career within Minster Law. Travel Our clients are based throughout England and Wales and there will be a need for occasional travel, for example to undertake meetings with clients and conferences with the multi-disciplinary teams of experts and counsel. Minster Law is committed to equality and diversity and being a workplace that creates a sense of belonging for everyone. We re an equal opportunity and disability confident employer. All applicants will be considered for employment regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, neurodiversity, or disability status. You can read more about our commitment to equality and diversity on the Minster Law website. Benefits Additional leave Casual dress Company events Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Paid volunteer time Referral programme Sabbatical Sick pay Work from home Schedule Monday to Friday No weekends Equal Opportunities Minster Law is committed to equality and diversity and being a workplace that creates a sense of belonging for everyone. We re an equal opportunity and disability confident employer. All applicants will be considered for employment regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, neurodiversity, or disability status. You can read more about our commitment to equality and diversity on the Minster Law website. Final note The Recruitment Team at Minster Law would like to thank you for applying for Employment with us. Due to the high volume of applications, please note if you have not heard back from us in 10 working days, you have not been successful on this occasion. Please continue to follow us on LinkedIn for more opportunities.