Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 02, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Commercial Contracts About this role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team, to lead on technology contracts for the UK business. Reporting to the head of UK Contracts, you'll provide legal advice to the technology teams within Capital One's business on a range of supplier contracts, including SaaS agreements, software licences, outsourcing contracts and IT infrastructure arrangements, as well as other commercial matters. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. We are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! What you'll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, SaaS and other cloud based agreements, software licences, terms and conditions of purchase, variation agreements, termination agreements, and renewals, following Capital One's precedents Support Capital One's US Legal and supplier management teams with UK aspects of global agreements, with a focus on SaaS Manage the contractual workstreams for the technology department and partner with the relevant supplier management and business teams to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations for third party contracting, including in relation to outsourcing requirements and data protection, intercompany agreements and other international matters, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new tech initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring What we're looking for Qualified solicitor with significant experience in drafting and negotiating complex commercial contracts, with expertise in technology contracts and a strong understanding of data protection law In house experience preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working - across our supplier and sourcing managers and our broader Legal department and throughout our business' multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Previous experience with managing a team (preferable) We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Business Unit: Unsecured Lending Salary range: £39,200 - £49,000 per annum + red-hot benefits Location: UK Hybrid - Chester once a Qtr and local hub once a month. Contract type : Permanent Our Team This is an exciting time to join a newly established Business Control & Strategic Services function within Unsecured Lending, focused on driving robust governance, operational resilience, and strategic oversight. As part of a high-impact team partnering closely with Fraud Strategy, you'll help shape the future of control and resilience across the business. What you'll be doing Supporting the Operational Resilience Manager with Executing the Group's Operational Resilience Framework by maintaining up-to-date documentation and reporting for all Important Business Services (IBS), including mapping dependencies across people, processes, technology, data, facilities, and third parties. Support contract negotiations to ensure third-party operational resilience requirements are embedded from the outset. Collaborate with Partnership teams to ensure strategic partners have the necessary controls and documentation to support IBS delivery. Assist in planning, executing, and reporting on resilience testing activities, ensuring actions are tracked and followed up. Maintain and monitor logs of resilience risks and vulnerabilities, driving continuous improvement through action tracking. Track and report on impact tolerance performance, ensuring services meet resilience standards. Provide support to agile teams and working groups, helping to solve resilience challenges and address identified gaps. Develop clear, insightful dashboards and reports for governance and regulatory purposes, offering practical, risk-based recommendations. We need you to have Experience in resilience/ continuity/ resolution in a similar role, preferably in financial services, banking or other relevant industry. Experience in influencing, communicating, and collaborating with senior management and stakeholders. Ability to challenge, improve and apply operational resilience standards and strategies. Familiarity with Unsecured Lending products, product features and processes Experience of positively delivering change and transformation; strong self-driven delivery focus Efficient and organised with attention to detail and accuracy, particularly in management and prioritisation of workloads. Continuous improvement mindset to improve operational resilience activity across the Bank It's a bonus if you have but not essential Experience working in or around IT development and delivery Understanding of Personal Banking processes, product set and commercial drivers Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team
Jul 02, 2025
Full time
Business Unit: Unsecured Lending Salary range: £39,200 - £49,000 per annum + red-hot benefits Location: UK Hybrid - Chester once a Qtr and local hub once a month. Contract type : Permanent Our Team This is an exciting time to join a newly established Business Control & Strategic Services function within Unsecured Lending, focused on driving robust governance, operational resilience, and strategic oversight. As part of a high-impact team partnering closely with Fraud Strategy, you'll help shape the future of control and resilience across the business. What you'll be doing Supporting the Operational Resilience Manager with Executing the Group's Operational Resilience Framework by maintaining up-to-date documentation and reporting for all Important Business Services (IBS), including mapping dependencies across people, processes, technology, data, facilities, and third parties. Support contract negotiations to ensure third-party operational resilience requirements are embedded from the outset. Collaborate with Partnership teams to ensure strategic partners have the necessary controls and documentation to support IBS delivery. Assist in planning, executing, and reporting on resilience testing activities, ensuring actions are tracked and followed up. Maintain and monitor logs of resilience risks and vulnerabilities, driving continuous improvement through action tracking. Track and report on impact tolerance performance, ensuring services meet resilience standards. Provide support to agile teams and working groups, helping to solve resilience challenges and address identified gaps. Develop clear, insightful dashboards and reports for governance and regulatory purposes, offering practical, risk-based recommendations. We need you to have Experience in resilience/ continuity/ resolution in a similar role, preferably in financial services, banking or other relevant industry. Experience in influencing, communicating, and collaborating with senior management and stakeholders. Ability to challenge, improve and apply operational resilience standards and strategies. Familiarity with Unsecured Lending products, product features and processes Experience of positively delivering change and transformation; strong self-driven delivery focus Efficient and organised with attention to detail and accuracy, particularly in management and prioritisation of workloads. Continuous improvement mindset to improve operational resilience activity across the Bank It's a bonus if you have but not essential Experience working in or around IT development and delivery Understanding of Personal Banking processes, product set and commercial drivers Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team
IT PMO Manager Location: Newport (Hybrid - 2/3 days in office) Type: Permanent, Full-Time Salary: 70,000 + Benefits A new opportunity has arisen for an experienced PMO Manager to play a critical role in driving effective governance, delivery assurance, and portfolio oversight within a dynamic IT function. This role will sit within the IT department, working closely with a broad range of stakeholders to ensure the successful delivery of a portfolio of IT projects and programmes. The successful candidate will ideally bring previous experience in the utilities sector (or delivering IT solutions for utilities clients), with a strong background in managing complex portfolios, ideally within largely outsourced delivery environments. What you'll be doing: Take full ownership of the IT PMO function, defining and implementing robust governance, standards, and controls. Support the Head of Programme Management in delivering a structured, well-governed portfolio of IT projects and programmes. Drive project delivery to scope, time, cost, and quality, across both internal and third-party suppliers. Establish effective portfolio prioritisation, financial tracking, and risk management frameworks. Collaborate with senior stakeholders to support business case development, investment sign-off, and benefit realisation. Provide high-quality management information and reporting to inform strategic decision-making. Promote the adoption of governance standards across the wider business and coach project stakeholders on best practices. Support procurement and vendor selection processes as needed. What we're looking for: Proven experience as a PMO Manager, ideally in an IT function delivering projects for the utilities sector. Strong understanding of portfolio and programme management, with the ability to manage multiple complex workstreams simultaneously. Demonstrable experience of working with third-party suppliers, including managing delivery contracts and service levels. Deep understanding of governance, change control, financial oversight, and project lifecycle frameworks. Confident communicator and influencer, capable of engaging with stakeholders at all levels. Skilled in process design, problem-solving, and driving continuous improvement. Degree-educated, with PRINCE2 Practitioner or equivalent project management certification (MSP and/or ITIL desirable). What's in it for you? Hybrid working model (2-3 days onsite in Newport) Opportunity to shape and mature the PMO function within a growing portfolio High visibility across senior leadership and strategic programmes Collaborative and forward-thinking IT and Programme Management environment If you're a strategic PMO professional with a background in utilities and a passion for driving delivery excellence, I'd love to hear from you. Apply now or contact me directly for more information. By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>
Jul 02, 2025
Full time
IT PMO Manager Location: Newport (Hybrid - 2/3 days in office) Type: Permanent, Full-Time Salary: 70,000 + Benefits A new opportunity has arisen for an experienced PMO Manager to play a critical role in driving effective governance, delivery assurance, and portfolio oversight within a dynamic IT function. This role will sit within the IT department, working closely with a broad range of stakeholders to ensure the successful delivery of a portfolio of IT projects and programmes. The successful candidate will ideally bring previous experience in the utilities sector (or delivering IT solutions for utilities clients), with a strong background in managing complex portfolios, ideally within largely outsourced delivery environments. What you'll be doing: Take full ownership of the IT PMO function, defining and implementing robust governance, standards, and controls. Support the Head of Programme Management in delivering a structured, well-governed portfolio of IT projects and programmes. Drive project delivery to scope, time, cost, and quality, across both internal and third-party suppliers. Establish effective portfolio prioritisation, financial tracking, and risk management frameworks. Collaborate with senior stakeholders to support business case development, investment sign-off, and benefit realisation. Provide high-quality management information and reporting to inform strategic decision-making. Promote the adoption of governance standards across the wider business and coach project stakeholders on best practices. Support procurement and vendor selection processes as needed. What we're looking for: Proven experience as a PMO Manager, ideally in an IT function delivering projects for the utilities sector. Strong understanding of portfolio and programme management, with the ability to manage multiple complex workstreams simultaneously. Demonstrable experience of working with third-party suppliers, including managing delivery contracts and service levels. Deep understanding of governance, change control, financial oversight, and project lifecycle frameworks. Confident communicator and influencer, capable of engaging with stakeholders at all levels. Skilled in process design, problem-solving, and driving continuous improvement. Degree-educated, with PRINCE2 Practitioner or equivalent project management certification (MSP and/or ITIL desirable). What's in it for you? Hybrid working model (2-3 days onsite in Newport) Opportunity to shape and mature the PMO function within a growing portfolio High visibility across senior leadership and strategic programmes Collaborative and forward-thinking IT and Programme Management environment If you're a strategic PMO professional with a background in utilities and a passion for driving delivery excellence, I'd love to hear from you. Apply now or contact me directly for more information. By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>
Client-Side Building Surveyor Opportunity West Midlands A highly reputable and leading property investment company is looking to expand its in-house team with an experienced Building Surveyor . The company manages a substantial UK-wide portfolio, offering a diverse and dynamic environment for professionals who thrive in both technical and project-based roles. The Role: As a Building Surveyor , you will be responsible for delivering a broad spectrum of surveying services, collaborating with various internal stakeholders including Asset Managers, Property Managers, and in-house legal teams. Your responsibilities will encompass: Technical Surveying & Professional Work: Conducting defect analysis, repairs, and general condition surveys across the portfolio. Overseeing tenant proposals and ensuring compliance with lease terms. Providing expert advice on building regulations, planning applications, and statutory compliance. Managing planned maintenance programs and producing quarterly reports on building condition. Project & Contract Management: Leading and managing property works such as strip outs, alterations, and refurbishments. Handling pre- and post-design stages, including contract administration and cost control. Engaging and managing third-party consultants, including architects, engineers, and contractors. Acting as Principal Designer, ensuring full compliance with CDM regulations. Health & Safety & Compliance: Ensuring that health and safety regulations are adhered to across all projects and property management activities. Overseeing risk assessments and ensuring safe working conditions for contractors and staff. Implementing and maintaining systems to ensure statutory and regulatory compliance across the portfolio. Communication & Teamwork: Contributing to internal meetings, reports, and presentations. Effectively communicating project progress, challenges, and solutions to all relevant stakeholders. Working independently while contributing to a collaborative team environment. Key Skills & Experience: Proven experience as a Building Surveyor. Strong understanding of building regulations, property law, and health and safety compliance. Ability to manage multiple projects and priorities with a high level of autonomy. Excellent communication skills with the ability to engage and influence stakeholders. Experience working with contractors, suppliers, and third-party consultants in a fast-paced environment. Why Apply? This is an exciting opportunity for a Building Surveyor seeking a varied role where you can manage both the technical and project aspects of property management. The company offers a supportive, team-focused environment with the opportunity to work on a wide range of building types across a large portfolio. If you are motivated, highly organized, and passionate about delivering high-quality outcomes, we encourage you to apply.
Jul 02, 2025
Full time
Client-Side Building Surveyor Opportunity West Midlands A highly reputable and leading property investment company is looking to expand its in-house team with an experienced Building Surveyor . The company manages a substantial UK-wide portfolio, offering a diverse and dynamic environment for professionals who thrive in both technical and project-based roles. The Role: As a Building Surveyor , you will be responsible for delivering a broad spectrum of surveying services, collaborating with various internal stakeholders including Asset Managers, Property Managers, and in-house legal teams. Your responsibilities will encompass: Technical Surveying & Professional Work: Conducting defect analysis, repairs, and general condition surveys across the portfolio. Overseeing tenant proposals and ensuring compliance with lease terms. Providing expert advice on building regulations, planning applications, and statutory compliance. Managing planned maintenance programs and producing quarterly reports on building condition. Project & Contract Management: Leading and managing property works such as strip outs, alterations, and refurbishments. Handling pre- and post-design stages, including contract administration and cost control. Engaging and managing third-party consultants, including architects, engineers, and contractors. Acting as Principal Designer, ensuring full compliance with CDM regulations. Health & Safety & Compliance: Ensuring that health and safety regulations are adhered to across all projects and property management activities. Overseeing risk assessments and ensuring safe working conditions for contractors and staff. Implementing and maintaining systems to ensure statutory and regulatory compliance across the portfolio. Communication & Teamwork: Contributing to internal meetings, reports, and presentations. Effectively communicating project progress, challenges, and solutions to all relevant stakeholders. Working independently while contributing to a collaborative team environment. Key Skills & Experience: Proven experience as a Building Surveyor. Strong understanding of building regulations, property law, and health and safety compliance. Ability to manage multiple projects and priorities with a high level of autonomy. Excellent communication skills with the ability to engage and influence stakeholders. Experience working with contractors, suppliers, and third-party consultants in a fast-paced environment. Why Apply? This is an exciting opportunity for a Building Surveyor seeking a varied role where you can manage both the technical and project aspects of property management. The company offers a supportive, team-focused environment with the opportunity to work on a wide range of building types across a large portfolio. If you are motivated, highly organized, and passionate about delivering high-quality outcomes, we encourage you to apply.
Business Unit: Unsecured Lending Salary range: £58,400 - £87,600 per annum DOE + benefits Location: UK Hybrid Onsite in Chester once a Qtr and local hub once a month. Contract type : Permanent Our Team This is an exciting time to join a newly established Business Control & Strategic Services function within Unsecured Lending, focused on driving robust governance, operational resilience, and strategic oversight. As part of a high-impact team partnering closely with Fraud Strategy, you'll help shape the future of control What you'll be doing Define and embed Unsecured Lending's approach to executing the Group's Operational Resilience Framework, ensuring comprehensive documentation and reporting for all Important Business Services (IBS), including mapping key dependencies. Influence and challenge third-party contract negotiations to ensure operational resilience is fully considered and embedded from the outset. Collaborate with Partnership teams to design and implement best-in-class controls and documentation for IBS, including those managed jointly with strategic partners. Lead the design, execution, and reporting of resilience planning and testing, ensuring timely action tracking and resolution of identified issues. Drive continuous improvement by maintaining and enhancing logs of resilience risks and vulnerabilities, ensuring effective closure and outcome monitoring. Oversee impact tolerance tracking and reporting, using business insight to ensure services meet resilience standards and deliver optimal outcomes. Provide thought leadership across agile teams, workshops, and working groups to address resilience challenges and close identified gaps. Develop and deliver clear, insightful dashboards and reporting for governance and regulatory purposes, ensuring senior stakeholders are informed and actions are well-defined. We need you to have Significant experience across resilience disciplines, with strong knowledge of the operational resilience regulatory landscape and familiarity with Virgin Money's Operational Resilience Framework. Proven leadership and people management skills, with experience in developing high-performing teams and supporting colleagues through change and transformation. Expert-level communication and collaboration abilities, with a track record of influencing senior stakeholders and working effectively across Commercial and Risk teams. Advanced change management and continuous improvement mindset, with the ability to drive innovation and embed resilience best practices across the business. Strong analytical and problem-solving skills, capable of interpreting complex regulatory, industry, and economic developments and assessing their impact on business resilience. Strategic and commercially focused, with sound business acumen, risk management expertise, and the ability to build strong networks to support long-term resilience planning. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Jul 01, 2025
Full time
Business Unit: Unsecured Lending Salary range: £58,400 - £87,600 per annum DOE + benefits Location: UK Hybrid Onsite in Chester once a Qtr and local hub once a month. Contract type : Permanent Our Team This is an exciting time to join a newly established Business Control & Strategic Services function within Unsecured Lending, focused on driving robust governance, operational resilience, and strategic oversight. As part of a high-impact team partnering closely with Fraud Strategy, you'll help shape the future of control What you'll be doing Define and embed Unsecured Lending's approach to executing the Group's Operational Resilience Framework, ensuring comprehensive documentation and reporting for all Important Business Services (IBS), including mapping key dependencies. Influence and challenge third-party contract negotiations to ensure operational resilience is fully considered and embedded from the outset. Collaborate with Partnership teams to design and implement best-in-class controls and documentation for IBS, including those managed jointly with strategic partners. Lead the design, execution, and reporting of resilience planning and testing, ensuring timely action tracking and resolution of identified issues. Drive continuous improvement by maintaining and enhancing logs of resilience risks and vulnerabilities, ensuring effective closure and outcome monitoring. Oversee impact tolerance tracking and reporting, using business insight to ensure services meet resilience standards and deliver optimal outcomes. Provide thought leadership across agile teams, workshops, and working groups to address resilience challenges and close identified gaps. Develop and deliver clear, insightful dashboards and reporting for governance and regulatory purposes, ensuring senior stakeholders are informed and actions are well-defined. We need you to have Significant experience across resilience disciplines, with strong knowledge of the operational resilience regulatory landscape and familiarity with Virgin Money's Operational Resilience Framework. Proven leadership and people management skills, with experience in developing high-performing teams and supporting colleagues through change and transformation. Expert-level communication and collaboration abilities, with a track record of influencing senior stakeholders and working effectively across Commercial and Risk teams. Advanced change management and continuous improvement mindset, with the ability to drive innovation and embed resilience best practices across the business. Strong analytical and problem-solving skills, capable of interpreting complex regulatory, industry, and economic developments and assessing their impact on business resilience. Strategic and commercially focused, with sound business acumen, risk management expertise, and the ability to build strong networks to support long-term resilience planning. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. Up to five extra paid well-being days per year . 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Sr. Business Intelligence Engineer, JP Seller Services Seller Services is one of the fastest growing businesses within Amazon. The "Selling on Amazon" service enables third-party sellers to sell their products via Amazon and reach tens of millions of potential shoppers. Japan Seller Services is seeking a Business Intelligence Engineer to join the BI team. The core focus of this role is to leverage data and BI capabilities to directly support the goals and initiatives of the Japan Seller Services business team. Stakeholders include product/program managers, sales managers and leadership team. The ideal candidate will be excited about pulling complex data from large scale database using SQL, identifying and developing metrics that are relevant to the focus of programs, automating metrics tracking on Quicksight or Excel, diving deep into data to fix business issues and uncover growth opportunities, estimating business impact for the new program using proxy data, and running statistical models. The ideal candidate will own good business acumen and enjoy influencing business decisions while improving operational efficiency to drive higher productivity. The individual must be able to: - Manage request intake independently and set priorities based on organizational needs. - Manage multiple tasks simultaneously and deliver in the most efficient and effective way. - Interact and communicate effectively with stakeholders, including senior leadership from multiple project areas. - Translate complex or ambiguous business problems into clear analysis requirements. - Proactively identify high-impact business problems and help partners create actionable priorities. - Derive business insights from analysis and provide recommendations. - Extract complex data from large-scale Redshift databases using efficient queries. - Develop metrics tracking and automate scheduled report refreshes (daily, weekly, monthly, and quarterly). - Design and implement robust, extensible, and scalable solutions. - Ensure data accuracy and reliability while adhering to globally standardized definitions. - Demonstrate technical expertise (SQL, Python, Statistics, AWS technologies) in delivering BI solutions. - Effectively communicate technical blockers and requirements with Business Intelligence teams in US/India. - Make appropriate technical trade-offs between long-term and short-term needs. - Comprehend business documents to understand priorities. - Write clear documentation outlining analysis details, insights, and recommendations Key job responsibilities The individual will own 2+ business domains and work closely with business partners (Product/Program/Sales Managers) and technical partners (BIEs, Data Engineers, Data Scientists) across the following four pillars: Data Visualization Build and maintain metrics tables in Quicksight/Excel for weekly/monthly/quarterly business reviews with the leadership team. Develop and maintain detailed metrics dashboards for product/program managers and account managers. This involves alignment with business stakeholders in Japan and technical stakeholders in US/India. Analytics Deliver insights and recommendations to support business decision-making. This includes opportunity/risk/impact analysis of new programs/product features and investigation of data quality/customer-facing issues. The role may require using statistical models and delivering 1-4 page documents or contributing to business documentation. Ad-hoc Data Pull Write SQL queries and extract complex data for short/long-term planning and quick decision-making. This requires good judgment in determining what should be supported by BIEs versus self-managed by data requesters. Operational Efficiency Enhance BI team productivity by collaborating with Business Intelligence Engineers and Data Engineers in US/India teams to develop and implement innovative solutions. A day in the life A typical day as a Business Intelligence Engineer is dynamic and involves cross-functional and global collaboration. Here's what you might experience throughout your day: - Monitor and prioritize incoming requests from business stakeholders through our ticketing system (SIM) - Align on requirements with stakeholders through various channels (meetings, Slack, in-person discussions) - Develop and maintain data visualizations and analytics solutions - Participate in global technical discussions about metric standardization, data source alignment, database optimizations and other initiatives You will dedicate approximately 5% of time to routine operational tasks. About the team We are a team of 8 people with diverse nationalities and backgrounds. We help each other overcome technical obstacles and are passionate about innovation. We work hard while maintaining work-life harmony. - 10+ years of professional or military experience - 5+ years of SQL experience - Experience programming to extract, transform and clean large (multi-TB) data sets - Experience with theory and practice of design of experiments and statistical analysis of results - Experience with AWS technologies - Experience in scripting for automation (e.g. Python) and advanced SQL skills. - Experience with theory and practice of information retrieval, data science, machine learning and data mining - Experience working directly with business stakeholders to translate between data and business needs - Experience managing, analyzing and communicating results to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 01, 2025
Full time
Sr. Business Intelligence Engineer, JP Seller Services Seller Services is one of the fastest growing businesses within Amazon. The "Selling on Amazon" service enables third-party sellers to sell their products via Amazon and reach tens of millions of potential shoppers. Japan Seller Services is seeking a Business Intelligence Engineer to join the BI team. The core focus of this role is to leverage data and BI capabilities to directly support the goals and initiatives of the Japan Seller Services business team. Stakeholders include product/program managers, sales managers and leadership team. The ideal candidate will be excited about pulling complex data from large scale database using SQL, identifying and developing metrics that are relevant to the focus of programs, automating metrics tracking on Quicksight or Excel, diving deep into data to fix business issues and uncover growth opportunities, estimating business impact for the new program using proxy data, and running statistical models. The ideal candidate will own good business acumen and enjoy influencing business decisions while improving operational efficiency to drive higher productivity. The individual must be able to: - Manage request intake independently and set priorities based on organizational needs. - Manage multiple tasks simultaneously and deliver in the most efficient and effective way. - Interact and communicate effectively with stakeholders, including senior leadership from multiple project areas. - Translate complex or ambiguous business problems into clear analysis requirements. - Proactively identify high-impact business problems and help partners create actionable priorities. - Derive business insights from analysis and provide recommendations. - Extract complex data from large-scale Redshift databases using efficient queries. - Develop metrics tracking and automate scheduled report refreshes (daily, weekly, monthly, and quarterly). - Design and implement robust, extensible, and scalable solutions. - Ensure data accuracy and reliability while adhering to globally standardized definitions. - Demonstrate technical expertise (SQL, Python, Statistics, AWS technologies) in delivering BI solutions. - Effectively communicate technical blockers and requirements with Business Intelligence teams in US/India. - Make appropriate technical trade-offs between long-term and short-term needs. - Comprehend business documents to understand priorities. - Write clear documentation outlining analysis details, insights, and recommendations Key job responsibilities The individual will own 2+ business domains and work closely with business partners (Product/Program/Sales Managers) and technical partners (BIEs, Data Engineers, Data Scientists) across the following four pillars: Data Visualization Build and maintain metrics tables in Quicksight/Excel for weekly/monthly/quarterly business reviews with the leadership team. Develop and maintain detailed metrics dashboards for product/program managers and account managers. This involves alignment with business stakeholders in Japan and technical stakeholders in US/India. Analytics Deliver insights and recommendations to support business decision-making. This includes opportunity/risk/impact analysis of new programs/product features and investigation of data quality/customer-facing issues. The role may require using statistical models and delivering 1-4 page documents or contributing to business documentation. Ad-hoc Data Pull Write SQL queries and extract complex data for short/long-term planning and quick decision-making. This requires good judgment in determining what should be supported by BIEs versus self-managed by data requesters. Operational Efficiency Enhance BI team productivity by collaborating with Business Intelligence Engineers and Data Engineers in US/India teams to develop and implement innovative solutions. A day in the life A typical day as a Business Intelligence Engineer is dynamic and involves cross-functional and global collaboration. Here's what you might experience throughout your day: - Monitor and prioritize incoming requests from business stakeholders through our ticketing system (SIM) - Align on requirements with stakeholders through various channels (meetings, Slack, in-person discussions) - Develop and maintain data visualizations and analytics solutions - Participate in global technical discussions about metric standardization, data source alignment, database optimizations and other initiatives You will dedicate approximately 5% of time to routine operational tasks. About the team We are a team of 8 people with diverse nationalities and backgrounds. We help each other overcome technical obstacles and are passionate about innovation. We work hard while maintaining work-life harmony. - 10+ years of professional or military experience - 5+ years of SQL experience - Experience programming to extract, transform and clean large (multi-TB) data sets - Experience with theory and practice of design of experiments and statistical analysis of results - Experience with AWS technologies - Experience in scripting for automation (e.g. Python) and advanced SQL skills. - Experience with theory and practice of information retrieval, data science, machine learning and data mining - Experience working directly with business stakeholders to translate between data and business needs - Experience managing, analyzing and communicating results to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Job Title: Manager - Product Management (Channel Partnership & New Value Propositions) Overview: Product Development Manager - Channel Partnership & New Value Propositions (Test & Learn) The Services team is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast globally, this agile team is responsible for end-to-end solutions for a diverse global customer base, including issuers, acquirers, and merchants. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services. Test & Learn As a member of the Test & Learn product management team, you will build industry-leading business experimentation software that brings sophisticated analytic techniques to business users worldwide. We are rapidly expanding our product offerings and innovating on how we deliver Test & Learn solutions to our clients. We seek innovative individuals to define and prioritize our product roadmap and address future challenges. This role will lead product development efforts for early-stage new product concepts and focus on our channel partnership strategy to grow and scale revenue. Position Responsibilities Generate new product incubation ideas and identify go-to-market strategies to scale revenue, including channel partnerships. Build products used by some of the world's largest organizations to support multi-million dollar decisions. Develop inspiring product vision and strategy based on customer needs, market opportunities, and technology trends. Translate product strategy into roadmaps and team goals. Collaborate with Software Development Engineers, UX designers, and Technical Program Managers to define requirements. Use usage data and customer evidence to prioritize features. Understand P&L data deeply and develop product strategies aligned with financial targets. All About You: 6-10+ years in product management and development experience. Experience with commercial products. Experience working with third-party vendors for development. Entrepreneurial mindset capable of challenging the status quo. Expertise in agile product development best practices. Ability to work closely with engineers, CX designers, and other PMs to deliver valuable features. Broad strategic thinking skills to understand market needs and prioritize effectively. Creative problem-solving skills. High attention to detail and capability to understand and forecast financial data. Ability to navigate stakeholder and organizational complexities.
Jul 01, 2025
Full time
Job Title: Manager - Product Management (Channel Partnership & New Value Propositions) Overview: Product Development Manager - Channel Partnership & New Value Propositions (Test & Learn) The Services team is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast globally, this agile team is responsible for end-to-end solutions for a diverse global customer base, including issuers, acquirers, and merchants. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services. Test & Learn As a member of the Test & Learn product management team, you will build industry-leading business experimentation software that brings sophisticated analytic techniques to business users worldwide. We are rapidly expanding our product offerings and innovating on how we deliver Test & Learn solutions to our clients. We seek innovative individuals to define and prioritize our product roadmap and address future challenges. This role will lead product development efforts for early-stage new product concepts and focus on our channel partnership strategy to grow and scale revenue. Position Responsibilities Generate new product incubation ideas and identify go-to-market strategies to scale revenue, including channel partnerships. Build products used by some of the world's largest organizations to support multi-million dollar decisions. Develop inspiring product vision and strategy based on customer needs, market opportunities, and technology trends. Translate product strategy into roadmaps and team goals. Collaborate with Software Development Engineers, UX designers, and Technical Program Managers to define requirements. Use usage data and customer evidence to prioritize features. Understand P&L data deeply and develop product strategies aligned with financial targets. All About You: 6-10+ years in product management and development experience. Experience with commercial products. Experience working with third-party vendors for development. Entrepreneurial mindset capable of challenging the status quo. Expertise in agile product development best practices. Ability to work closely with engineers, CX designers, and other PMs to deliver valuable features. Broad strategic thinking skills to understand market needs and prioritize effectively. Creative problem-solving skills. High attention to detail and capability to understand and forecast financial data. Ability to navigate stakeholder and organizational complexities.
Security Compliance Specialist, Amazon Stores Security Are you interested in driving exceptional security for customers? Do you see information security as a business enabler? Amazon's Stores Security organization is seeking an experienced Security Compliance Specialist. As part of the Amazon Stores Security InfoSec Japan team, this role will build the bridges between security, technology, and compliance by working across remote and local teams within Amazon Security organization, healthcare business teams, and related Amazon corporate teams. This candidate should be an innovative security/compliance professional who has the ability to dive deep into a variety of complex issues, understand IT processes, and drive compliance assessment to existing and emerging Japan healthcare information security standards. The ideal candidate will have strong leadership and problem-solving skills, excellent communication skill, and effectively work with cross-functional Amazon teams to support service build-up, service launch and on-going service operation activities. Key job responsibilities This position will be responsible for: - Establish credibility and maintain strong working relationships with groups involved with information security matters (Legal, Amazon Japan Business Entities, Product Management, Security Assurance, Amazon Healthcare compliance, Application Security, Third Party Security, etc.), supporting their security/compliance questions and documents. - Manage healthcare application compliance assessment. Manage the readiness efforts of services for Information Security Management System (ISMS) certification, 3 ministries' 2 guidelines (3M2G) to handle medical information, medical cyber security checklists, and/or audit requirement in Japan, and determine scope for healthcare related compliance assessment activities. - Test services annually against laws, regulatory guidelines, and security standards. Perform written regulated service impact assessments relevant to healthcare business in both English and Japanese, and track corrective actions and re-test if necessary. - Assist stakeholders and Amazon Japan employees aligning with standard operating procedures, controls, monitoring, and reporting with the goal of improving operations, compliance policies, and risk management. - Provide on-going Security and Compliance consultation of business operation and incident management via requested tickets. - Support internal information security training development as well as managing engagement of Amazon Japan employees/officers taking external trainings required by regulators if any. A day in the life - Engage with regional business and technical stakeholders to identify security needs, and maintain a good understanding of the Japan healthcare regulatory landscape impacting business - Determine strategy for highly sensitive and/or high-profile healthcare compliance assessments - Maintain metrics on security and compliance, prepare reports for senior management on the state of security in region, and continuously improve the compliance posture of the healthcare business by reducing the number of repetitive defect findings identified cycle over cycle About the team Regional Security Teams (RSTs) operate locally and stationed teams in complex regulatory environments like Japan and China to provide region-specific compliance support and first-line security functions where a dedicated security team does not already exist. Our foray into the latter is driven by our proximity and relationships with business and country leadership, language requirements, and regulatory expectations that are tied to the broader retail/marketplace domain. Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Mentorship and Career growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS • Bachelor's Degree in Computer Science, Engineering, Information Systems Management, Information Security or other related fields • 3+ years of experience in project/program management, developing and maintaining stakeholder relationships across large organizations. 3+ years of experience in security or compliance consulting or advisory work in support of a highly technical environment. 3+ years of experience in performing and/or participating in technical assessments of complex IT architecture • Experience with Governance, Risk, and Compliance tools and technology. Hands-on experience working successfully in a very fast-paced, rapidly evolving, results-oriented environment • Experience in working directly with auditors/regulators in support of compliance audits for ISO and other compliance regimes • Fluency in both Japanese and English languages with sufficient writing skill PREFERRED QUALIFICATIONS • 5+ years of experience as a technical program manager in security/software/web development organizations. 5+ years of experience in performing and/or participating in technical assessments in direct support of a major compliance effort (PCI, SOC, ISO and other compliance regimes). 5+ years of experience in performing technical security assessments and audits of network, operating systems, application security, and auditing IT processes • A record of delivery of large IT process improvement projects with technology processes and/or major tech companies • CISSP/CISA/CISM certification preferred Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 5, 2025 (Updated 5 minutes ago) Posted: June 5, 2025 (Updated 16 minutes ago) Posted: May 27, 2025 (Updated 16 minutes ago) Posted: June 9, 2025 (Updated about 1 hour ago) Posted: June 9, 2025 (Updated about 1 hour ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 01, 2025
Full time
Security Compliance Specialist, Amazon Stores Security Are you interested in driving exceptional security for customers? Do you see information security as a business enabler? Amazon's Stores Security organization is seeking an experienced Security Compliance Specialist. As part of the Amazon Stores Security InfoSec Japan team, this role will build the bridges between security, technology, and compliance by working across remote and local teams within Amazon Security organization, healthcare business teams, and related Amazon corporate teams. This candidate should be an innovative security/compliance professional who has the ability to dive deep into a variety of complex issues, understand IT processes, and drive compliance assessment to existing and emerging Japan healthcare information security standards. The ideal candidate will have strong leadership and problem-solving skills, excellent communication skill, and effectively work with cross-functional Amazon teams to support service build-up, service launch and on-going service operation activities. Key job responsibilities This position will be responsible for: - Establish credibility and maintain strong working relationships with groups involved with information security matters (Legal, Amazon Japan Business Entities, Product Management, Security Assurance, Amazon Healthcare compliance, Application Security, Third Party Security, etc.), supporting their security/compliance questions and documents. - Manage healthcare application compliance assessment. Manage the readiness efforts of services for Information Security Management System (ISMS) certification, 3 ministries' 2 guidelines (3M2G) to handle medical information, medical cyber security checklists, and/or audit requirement in Japan, and determine scope for healthcare related compliance assessment activities. - Test services annually against laws, regulatory guidelines, and security standards. Perform written regulated service impact assessments relevant to healthcare business in both English and Japanese, and track corrective actions and re-test if necessary. - Assist stakeholders and Amazon Japan employees aligning with standard operating procedures, controls, monitoring, and reporting with the goal of improving operations, compliance policies, and risk management. - Provide on-going Security and Compliance consultation of business operation and incident management via requested tickets. - Support internal information security training development as well as managing engagement of Amazon Japan employees/officers taking external trainings required by regulators if any. A day in the life - Engage with regional business and technical stakeholders to identify security needs, and maintain a good understanding of the Japan healthcare regulatory landscape impacting business - Determine strategy for highly sensitive and/or high-profile healthcare compliance assessments - Maintain metrics on security and compliance, prepare reports for senior management on the state of security in region, and continuously improve the compliance posture of the healthcare business by reducing the number of repetitive defect findings identified cycle over cycle About the team Regional Security Teams (RSTs) operate locally and stationed teams in complex regulatory environments like Japan and China to provide region-specific compliance support and first-line security functions where a dedicated security team does not already exist. Our foray into the latter is driven by our proximity and relationships with business and country leadership, language requirements, and regulatory expectations that are tied to the broader retail/marketplace domain. Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Mentorship and Career growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS • Bachelor's Degree in Computer Science, Engineering, Information Systems Management, Information Security or other related fields • 3+ years of experience in project/program management, developing and maintaining stakeholder relationships across large organizations. 3+ years of experience in security or compliance consulting or advisory work in support of a highly technical environment. 3+ years of experience in performing and/or participating in technical assessments of complex IT architecture • Experience with Governance, Risk, and Compliance tools and technology. Hands-on experience working successfully in a very fast-paced, rapidly evolving, results-oriented environment • Experience in working directly with auditors/regulators in support of compliance audits for ISO and other compliance regimes • Fluency in both Japanese and English languages with sufficient writing skill PREFERRED QUALIFICATIONS • 5+ years of experience as a technical program manager in security/software/web development organizations. 5+ years of experience in performing and/or participating in technical assessments in direct support of a major compliance effort (PCI, SOC, ISO and other compliance regimes). 5+ years of experience in performing technical security assessments and audits of network, operating systems, application security, and auditing IT processes • A record of delivery of large IT process improvement projects with technology processes and/or major tech companies • CISSP/CISA/CISM certification preferred Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 5, 2025 (Updated 5 minutes ago) Posted: June 5, 2025 (Updated 16 minutes ago) Posted: May 27, 2025 (Updated 16 minutes ago) Posted: June 9, 2025 (Updated about 1 hour ago) Posted: June 9, 2025 (Updated about 1 hour ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Responsible for overseeing the day-to-day operations of the IT operations functions including Cloud infrastructure operations and disaster recovery. Management of outsourced service provider activities including IT service levels, audit, compliance, IT controls and disaster recovery activities. What you will be doing: Operations Management Act as initial point of contact and escalation for Cloud infrastructure operations. Ensure all requests and escalations from users for service support and system changes are handled promptly and effectively monitor the key performance indicators and SLAs. Review and develop procedures and working practices for the efficient and effective running of all tasks associated with operating and controlling the Cloud infrastructure. Ensure that robust availability monitoring and capacity planning procedures are in place to ensure the resilience of operational services. Work with the wider IT team and managed service provider on the delivery of IT projects and cyber security remediation activities. Attend service reviews and carry out performance report reviews. Assist with maturing IT service management principles including governance, policies, processes, procedures, and standards. Identify opportunities for optimisation, automation, and process improvements. Assist with implementation of cloud automation and optimisation initiatives. Act as key member of CAB and review / approve CRs as required. Act as escalation point for IT operations issues and major incidents. Ensure incidents and service requests are managed to resolution. Assist in the planning and implementation of the infrastructure architecture including design, migration, integration and installation. Disaster Recovery Act as primary point of contact and escalation for DR activities including out of hours DR testing. Maintain the global IT Service Continuity and Disaster Recovery (ITSC/DR) framework, including governance, plans, policies, processes, procedures, standards and strategies. Work with MSP and oversee planning and testing of IT DR / backup plans and co-ordinate testing activities with business users. Validate DR testing activities and results, sign off and communicate to senior business representatives. Maintain DR testing tracker and report on status on a weekly basis. Identify gaps in existing DR capabilities including plans, processes and other related documentation and develop remediation plans. Lead on IT DR tabletop exercises setting scenarios and ensure lessons learned are captured and addressed. Work with risk and other business functions to review business impact analysis (BIA) to assess and document IT recovery capabilities and identify any gaps including ability to meet required RPOs and RTOs. Work with MSP to develop DR/backup strategy and identify opportunities to automate DR test scenarios. Work with MSP to ensure daily backups and regular restore tests are carried out, reported and remediated. Capture and document associated third party vendor contracts and SLA's that underpin ITSC/DR plans. Ensure a central repository IT DR documentation is maintained and shared with key stakeholders. Due to the nature of the Disaster Recovery testing it will require an amount of weekend availability. Audit and Compliance Ensure monthly / quarterly / annual IT control activities are carried out with associated evidence in a timely manner and carry out attestations. Carry out annual SOC report reviews and implement / update existing IT controls to manage any identified exceptions. Report on IT operational risks and controls ensuring remediation / mitigation plans are tracked. Security and Data Protection Responsible for data and system recovery processes including backups and data replication. Oversee Disaster Recovery planning, processes, procedures, testing and execution. Ensure access control is implemented and maintained to ensure infrastructure is secure. Work with security team and service providers to ensure security vulnerabilities are managed and remediated. Work with MSP to ensure SOWs and SLAs are carried out to agreed performance targets and outcomes. Carry out supplier management activities including regular monthly service review meetings. Act as SME during any IT service onboarding activities for business acquisitions or new suppliers. Work with MSP to prepare service delivery reviews to senior management. Assist with developing RFIs and RFPs and evaluating selection criteria. Ensure that service levels for services/functions are maintained and continually improved, and that any problems with the day-to-day delivery of services provided by the suppliers are minimised. Responsible for developing and maintaining supplier service management plans. Assist with cloud license and software management. Raise purchase orders, reconcile and approve IT operations invoices and track against budget. Analyse cloud consumption and work with wider IT team to ensure cloud cost optimisation. General In addition to the above key responsibilities, you may be required to undertake other duties from time to time as the Company may reasonably require. Due to the geographically dispersed nature of the company and IT teams it may require a degree of out of hours working including attending team meetings and interactive with other IT Operations team members. What you will bring: ITIL qualified or relevant experience. Strong and broad understanding of IT methodologies, frameworks and best practices. A strong understanding of operational risk and risk-related control frameworks and practices such (COCO, COSO, ISO, ITIL, CMM, COBIT, etc.) Good technical background in a range of infrastructure technologies, specifically within a virtualized and standardised environment. Experience working in a regulated environment. Experience working with infrastructure technologies within a centrally managed cloud environment. Experience of IT Disaster Recovery planning and testing. Experience in IT service management principles. Experience in managing 3rd party suppliers and adherence to SLAs. Experience in developing and maintaining monthly service reports. Experience in developing and maintaining IT service metrics. Experience in managing relationship with internal / external customers. Experience working with Managed Service Providers. Experience in writing / reviewing SoWs. Experience working with ITSM tools such as ServiceNOW. Experience managing public cloud infrastructure such as AWS and MS Azure. Understanding of project management methodologies. Excellent organizational skills. Ability to lead and work in a geographically dispersed virtual team environment. Demonstrated ability to work on multiple activities simultaneously, and work to deadlines. Excellent written and verbal communication and interpersonal skills. Excellent stakeholder management skills and management of expectations. Strong and broad understanding of IT methodologies, frameworks and best practices. Proven experience in dealing/working with 3rd party suppliers. Pension (Enrolment is automatic on joining with a 10% employer contribution) Dental Insurance (This is an optional taxable benefit available to employee, spouse, and dependents) Medical Insurance (This is an optional taxable benefit available to employee, spouse, and dependents through a private health network) Travel Insurance (As an employee you are automatically enrolled with business and leisure travel insurance with single, couple, family, or single parent family coverage options.) Eligible company funded annual 360 Health Assessment. Voucher for free annual eye examination. Option to loan a bicycle and safety equipment tax free. Wellness Reimbursement program (up to 700 pounds annual reimbursement for wellness related expenses, i.e, gym memberships, massage, etc.). Tusker - Electric Vehicle (A fixed monthly amount is taken directly from your gross salary and, in return, you get the use of a brand new electric car.). Optional Critical Illness coverage Who we are: Enstar Group Limited ("Enstar" or "EGL") is a leading global insurance group and the world's largest standalone consolidator of legacy reinsurance business. Through our network of group companies, we help others - principally other insurance companies - release capital by taking over liability portfolios which no longer make strategic sense for them to hold. We create value by better managing these legacy insurance portfolios and strive to generate attractive risk-adjusted returns from our investment portfolio. Enstar's innovative re/insurance solutions help our partners to reduce risk, release capital, dispose of non-core businesses and portfolios, achieve finality and manage claims volatility. In return, Enstar drives earnings through savings arising from our technical excellence and from investment earnings on the reserves we hold. With around 800 global employees, our network of group companies is positioned across the world's major insurance hubs and has significant presence in Bermuda, where our headquarters are located, the United States, the United Kingdom . click apply for full job details
Jul 01, 2025
Full time
Responsible for overseeing the day-to-day operations of the IT operations functions including Cloud infrastructure operations and disaster recovery. Management of outsourced service provider activities including IT service levels, audit, compliance, IT controls and disaster recovery activities. What you will be doing: Operations Management Act as initial point of contact and escalation for Cloud infrastructure operations. Ensure all requests and escalations from users for service support and system changes are handled promptly and effectively monitor the key performance indicators and SLAs. Review and develop procedures and working practices for the efficient and effective running of all tasks associated with operating and controlling the Cloud infrastructure. Ensure that robust availability monitoring and capacity planning procedures are in place to ensure the resilience of operational services. Work with the wider IT team and managed service provider on the delivery of IT projects and cyber security remediation activities. Attend service reviews and carry out performance report reviews. Assist with maturing IT service management principles including governance, policies, processes, procedures, and standards. Identify opportunities for optimisation, automation, and process improvements. Assist with implementation of cloud automation and optimisation initiatives. Act as key member of CAB and review / approve CRs as required. Act as escalation point for IT operations issues and major incidents. Ensure incidents and service requests are managed to resolution. Assist in the planning and implementation of the infrastructure architecture including design, migration, integration and installation. Disaster Recovery Act as primary point of contact and escalation for DR activities including out of hours DR testing. Maintain the global IT Service Continuity and Disaster Recovery (ITSC/DR) framework, including governance, plans, policies, processes, procedures, standards and strategies. Work with MSP and oversee planning and testing of IT DR / backup plans and co-ordinate testing activities with business users. Validate DR testing activities and results, sign off and communicate to senior business representatives. Maintain DR testing tracker and report on status on a weekly basis. Identify gaps in existing DR capabilities including plans, processes and other related documentation and develop remediation plans. Lead on IT DR tabletop exercises setting scenarios and ensure lessons learned are captured and addressed. Work with risk and other business functions to review business impact analysis (BIA) to assess and document IT recovery capabilities and identify any gaps including ability to meet required RPOs and RTOs. Work with MSP to develop DR/backup strategy and identify opportunities to automate DR test scenarios. Work with MSP to ensure daily backups and regular restore tests are carried out, reported and remediated. Capture and document associated third party vendor contracts and SLA's that underpin ITSC/DR plans. Ensure a central repository IT DR documentation is maintained and shared with key stakeholders. Due to the nature of the Disaster Recovery testing it will require an amount of weekend availability. Audit and Compliance Ensure monthly / quarterly / annual IT control activities are carried out with associated evidence in a timely manner and carry out attestations. Carry out annual SOC report reviews and implement / update existing IT controls to manage any identified exceptions. Report on IT operational risks and controls ensuring remediation / mitigation plans are tracked. Security and Data Protection Responsible for data and system recovery processes including backups and data replication. Oversee Disaster Recovery planning, processes, procedures, testing and execution. Ensure access control is implemented and maintained to ensure infrastructure is secure. Work with security team and service providers to ensure security vulnerabilities are managed and remediated. Work with MSP to ensure SOWs and SLAs are carried out to agreed performance targets and outcomes. Carry out supplier management activities including regular monthly service review meetings. Act as SME during any IT service onboarding activities for business acquisitions or new suppliers. Work with MSP to prepare service delivery reviews to senior management. Assist with developing RFIs and RFPs and evaluating selection criteria. Ensure that service levels for services/functions are maintained and continually improved, and that any problems with the day-to-day delivery of services provided by the suppliers are minimised. Responsible for developing and maintaining supplier service management plans. Assist with cloud license and software management. Raise purchase orders, reconcile and approve IT operations invoices and track against budget. Analyse cloud consumption and work with wider IT team to ensure cloud cost optimisation. General In addition to the above key responsibilities, you may be required to undertake other duties from time to time as the Company may reasonably require. Due to the geographically dispersed nature of the company and IT teams it may require a degree of out of hours working including attending team meetings and interactive with other IT Operations team members. What you will bring: ITIL qualified or relevant experience. Strong and broad understanding of IT methodologies, frameworks and best practices. A strong understanding of operational risk and risk-related control frameworks and practices such (COCO, COSO, ISO, ITIL, CMM, COBIT, etc.) Good technical background in a range of infrastructure technologies, specifically within a virtualized and standardised environment. Experience working in a regulated environment. Experience working with infrastructure technologies within a centrally managed cloud environment. Experience of IT Disaster Recovery planning and testing. Experience in IT service management principles. Experience in managing 3rd party suppliers and adherence to SLAs. Experience in developing and maintaining monthly service reports. Experience in developing and maintaining IT service metrics. Experience in managing relationship with internal / external customers. Experience working with Managed Service Providers. Experience in writing / reviewing SoWs. Experience working with ITSM tools such as ServiceNOW. Experience managing public cloud infrastructure such as AWS and MS Azure. Understanding of project management methodologies. Excellent organizational skills. Ability to lead and work in a geographically dispersed virtual team environment. Demonstrated ability to work on multiple activities simultaneously, and work to deadlines. Excellent written and verbal communication and interpersonal skills. Excellent stakeholder management skills and management of expectations. Strong and broad understanding of IT methodologies, frameworks and best practices. Proven experience in dealing/working with 3rd party suppliers. Pension (Enrolment is automatic on joining with a 10% employer contribution) Dental Insurance (This is an optional taxable benefit available to employee, spouse, and dependents) Medical Insurance (This is an optional taxable benefit available to employee, spouse, and dependents through a private health network) Travel Insurance (As an employee you are automatically enrolled with business and leisure travel insurance with single, couple, family, or single parent family coverage options.) Eligible company funded annual 360 Health Assessment. Voucher for free annual eye examination. Option to loan a bicycle and safety equipment tax free. Wellness Reimbursement program (up to 700 pounds annual reimbursement for wellness related expenses, i.e, gym memberships, massage, etc.). Tusker - Electric Vehicle (A fixed monthly amount is taken directly from your gross salary and, in return, you get the use of a brand new electric car.). Optional Critical Illness coverage Who we are: Enstar Group Limited ("Enstar" or "EGL") is a leading global insurance group and the world's largest standalone consolidator of legacy reinsurance business. Through our network of group companies, we help others - principally other insurance companies - release capital by taking over liability portfolios which no longer make strategic sense for them to hold. We create value by better managing these legacy insurance portfolios and strive to generate attractive risk-adjusted returns from our investment portfolio. Enstar's innovative re/insurance solutions help our partners to reduce risk, release capital, dispose of non-core businesses and portfolios, achieve finality and manage claims volatility. In return, Enstar drives earnings through savings arising from our technical excellence and from investment earnings on the reserves we hold. With around 800 global employees, our network of group companies is positioned across the world's major insurance hubs and has significant presence in Bermuda, where our headquarters are located, the United States, the United Kingdom . click apply for full job details
About VIRTUS VIRTUS Data Centres is the UK's fastest-growing data centre provider. We own, design, build, and operate some of the most energy-efficient, flexible, and secure data centres in Europe. In 2023, we announced our expansion into continental Europe, starting with Berlin and growing across the region. At VIRTUS, we aim to be a positive force in the fourth industrial revolution-delivering innovative solutions while staying rooted in our values: integrity, curiosity, commitment, and teamwork. Job Summary Reporting to Data Centre Manager, the Assistant Data Centre Manager is responsible for the joint day-to-day management of the site. The scope includes Data Centre management, customer implementations, operational continuity, reporting and billing along with the management of 3 rd party contractors. Main Duties The role includes but is not limited to the following: - Technical Resource: Supporting the Data Centre Manager(s) in the day-to-day operations and customer requirements. Managing new customer requirements, site tours, drawings, pricing and implementations. Operations Financial Budgeting: assisting the Data Centre Manager(s) with management of the operational and capital expenditure budgets for the data centre, ensuring that expenditures are within the allocated budget and identifying areas for cost savings. Site Level Procurement: assisting the Data Centre Manager(s) with handling the procurement of goods and services at the site level, including managing costs, managing supplier relationships, and ensuring timely delivery of materials. Capacity management including power, floor space, and assisting with forecasting loadings. Witness Data Centre scenario testing, track and log issues with any lessons learned. Consistent monitoring of site efficiencies, overall reduction in PUE and power costs. Managing the internal cabling (and external carrier fibres brought into the building) to a high standard and recording cabling updates. Delivering customer projects and extra works on time and within budget. Assisting in management of equipment lifecycle including budgeting, technical feasibility, critical spares, operational risk reduction and improvement planning. Site Availability: Maintaining zero customer down time including any breaches to contractual SLA's and KPI's. Working closely with the Service Management Centre on ticket updates, change control, customer installation schedules, handovers and customer communications. Assist with managing and escalating any potential customer affecting issues. Campus Consistency: Ongoing support of the Data Centre alignment and consistency throughout the VIRTUS portfolio. Third Party Monitoring: Ensuring all staff, customers and contractors' adherence to site policies and operational processes. Responsibility for ensuring the day to day performance management of 3 rd party maintenance contractors / suppliers, ensuring work is completed to a high standard. Planned Preventative Maintenance: Validating all PPM's are completed on time, managing any faults or advisories that have been reported are logged and tracked through to completion. Support in tracking all KPI's that support the maintenance "fee at risk". Reporting: Assisting with monthly reporting on customer power usage, PUE, capacity, NRR trackers, board packs, business rates and ensuring all information is correct and delivered on time. Quality updates for the daily call and attendance at weekly/monthly service review, maintenance and construction meetings. General Responsibilities: Working closely with all VIRTUS key stakeholders, be able to focus on the wider group. Ensure the provision of a safe and healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. Ensure the Data Centre is always clean and tidy, and visually kept to a high standard. Any other reasonable requests made by your line manager. Person Specification Experience: Essential: Experience in similar FM/contract support role. Experience of managing in a live operational business-critical environment. Managing 3 rd party suppliers and FM team to deliver against stringent SLA's. Experience with business continuity, risk management, incident management and change control. Desirable: Experience of working within a data centre management organisation. Experience of BMS, PMS, and CMMS systems. Experience of producing and amending AutoCAD drawings to a good standard. Knowledge: Essential: Good understanding of Health & Safety, ISO standards, and compliance. Customer ticket logging CAFM systems. Good working knowledge of Word and Excel and Power Point essential. Skills: Essential: Experienced team player, flexible and adaptable. Takes personal ownership and accountability for actions. A passion for ensuring outstanding customer service is achieved. Tenacious and assertive where necessary, effective under pressure. Attention to detail with high personal standards and the desire to complete tasks on time. Ability to work efficiently, timely and cost effectively under continually changing demands and requirements. Pro-active attitude and commitment to ensuring issues are successfully concluded. Good communication and interpersonal skills (written and spoken). The successful applicant must be willing to undergo a BS7858 screening process. Remuneration package and benefits: Private healthcare Pension contribution scheme Eye and dental care benefit Discretionary bonus Income Protection Life Assurance Cycle to work scheme Annual travel card loan Tech Scheme Electric car scheme Workplace extras - Byond card and Extras discount Mortgage advice Holiday buy and sell scheme Bank holiday flexibility Volunteering day x 1 Birthday leave x 1 VIRTUS is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment. We reserve the right to close this post for applications should sufficient applications be received. Search Firm Representatives Please Read Carefully VIRTUS Data Centres does not accept unsolicited support from search firms for employment openings. CVs/resumes submitted by search firms to any VIRTUS employee without an active, written search agreement for a specified role will become the property of VIRTUS. No fees will be paid for candidates hired from agency submissions made without such an agreement. Existing agency partnerships must adhere to position-specific terms outlined in their agreements. Please refrain from calling or emailing regarding this matter
Jul 01, 2025
Full time
About VIRTUS VIRTUS Data Centres is the UK's fastest-growing data centre provider. We own, design, build, and operate some of the most energy-efficient, flexible, and secure data centres in Europe. In 2023, we announced our expansion into continental Europe, starting with Berlin and growing across the region. At VIRTUS, we aim to be a positive force in the fourth industrial revolution-delivering innovative solutions while staying rooted in our values: integrity, curiosity, commitment, and teamwork. Job Summary Reporting to Data Centre Manager, the Assistant Data Centre Manager is responsible for the joint day-to-day management of the site. The scope includes Data Centre management, customer implementations, operational continuity, reporting and billing along with the management of 3 rd party contractors. Main Duties The role includes but is not limited to the following: - Technical Resource: Supporting the Data Centre Manager(s) in the day-to-day operations and customer requirements. Managing new customer requirements, site tours, drawings, pricing and implementations. Operations Financial Budgeting: assisting the Data Centre Manager(s) with management of the operational and capital expenditure budgets for the data centre, ensuring that expenditures are within the allocated budget and identifying areas for cost savings. Site Level Procurement: assisting the Data Centre Manager(s) with handling the procurement of goods and services at the site level, including managing costs, managing supplier relationships, and ensuring timely delivery of materials. Capacity management including power, floor space, and assisting with forecasting loadings. Witness Data Centre scenario testing, track and log issues with any lessons learned. Consistent monitoring of site efficiencies, overall reduction in PUE and power costs. Managing the internal cabling (and external carrier fibres brought into the building) to a high standard and recording cabling updates. Delivering customer projects and extra works on time and within budget. Assisting in management of equipment lifecycle including budgeting, technical feasibility, critical spares, operational risk reduction and improvement planning. Site Availability: Maintaining zero customer down time including any breaches to contractual SLA's and KPI's. Working closely with the Service Management Centre on ticket updates, change control, customer installation schedules, handovers and customer communications. Assist with managing and escalating any potential customer affecting issues. Campus Consistency: Ongoing support of the Data Centre alignment and consistency throughout the VIRTUS portfolio. Third Party Monitoring: Ensuring all staff, customers and contractors' adherence to site policies and operational processes. Responsibility for ensuring the day to day performance management of 3 rd party maintenance contractors / suppliers, ensuring work is completed to a high standard. Planned Preventative Maintenance: Validating all PPM's are completed on time, managing any faults or advisories that have been reported are logged and tracked through to completion. Support in tracking all KPI's that support the maintenance "fee at risk". Reporting: Assisting with monthly reporting on customer power usage, PUE, capacity, NRR trackers, board packs, business rates and ensuring all information is correct and delivered on time. Quality updates for the daily call and attendance at weekly/monthly service review, maintenance and construction meetings. General Responsibilities: Working closely with all VIRTUS key stakeholders, be able to focus on the wider group. Ensure the provision of a safe and healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. Ensure the Data Centre is always clean and tidy, and visually kept to a high standard. Any other reasonable requests made by your line manager. Person Specification Experience: Essential: Experience in similar FM/contract support role. Experience of managing in a live operational business-critical environment. Managing 3 rd party suppliers and FM team to deliver against stringent SLA's. Experience with business continuity, risk management, incident management and change control. Desirable: Experience of working within a data centre management organisation. Experience of BMS, PMS, and CMMS systems. Experience of producing and amending AutoCAD drawings to a good standard. Knowledge: Essential: Good understanding of Health & Safety, ISO standards, and compliance. Customer ticket logging CAFM systems. Good working knowledge of Word and Excel and Power Point essential. Skills: Essential: Experienced team player, flexible and adaptable. Takes personal ownership and accountability for actions. A passion for ensuring outstanding customer service is achieved. Tenacious and assertive where necessary, effective under pressure. Attention to detail with high personal standards and the desire to complete tasks on time. Ability to work efficiently, timely and cost effectively under continually changing demands and requirements. Pro-active attitude and commitment to ensuring issues are successfully concluded. Good communication and interpersonal skills (written and spoken). The successful applicant must be willing to undergo a BS7858 screening process. Remuneration package and benefits: Private healthcare Pension contribution scheme Eye and dental care benefit Discretionary bonus Income Protection Life Assurance Cycle to work scheme Annual travel card loan Tech Scheme Electric car scheme Workplace extras - Byond card and Extras discount Mortgage advice Holiday buy and sell scheme Bank holiday flexibility Volunteering day x 1 Birthday leave x 1 VIRTUS is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment. We reserve the right to close this post for applications should sufficient applications be received. Search Firm Representatives Please Read Carefully VIRTUS Data Centres does not accept unsolicited support from search firms for employment openings. CVs/resumes submitted by search firms to any VIRTUS employee without an active, written search agreement for a specified role will become the property of VIRTUS. No fees will be paid for candidates hired from agency submissions made without such an agreement. Existing agency partnerships must adhere to position-specific terms outlined in their agreements. Please refrain from calling or emailing regarding this matter
Permanent - Complaints advisor - Full-time - Monday - Friday - Hybrid - Immediate Start - Liverpool Your new company My client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a professional complaints advisor to join them on a permanent basis. You will be working in contemporary offices and joining a well-established and friendly team. The offices are based in the heart of Liverpool city centre with excellent transport links from around the city. This is an opportunity not to be missed! Your new role The position is being offered full-time Monday to Friday with a hybrid model in place. Working from home on Mondays and Fridays. Working hours Monday to Thursday 09.00am until 17.30pm - Friday 09.00am until17.00pm The main purpose of the position is that you will be responsible for the logging and investigation of all new complaints, ensuring compliance with policy and regulatory requirements. Some of your duties will include but not limited to. Support the complaints process to ensure compliance with policy and regulatory requirements. Provide a first-class service to both internal and external customers at all times Work closely with Complaints and Quality Assurance Officer and Team Manager to ensure a seamless complaints process is delivered. Liaise with dealer/ broker partners, customers, field staff, third-party finance partners in order to investigate complaint points raised. Provide information as and when required to contribute towards comprehensive reports to support investigations and suggested final responses where appropriate. Highlight any operational risks identified during the complaints handling process to the compliance team What you'll need to succeed Ideally, you will come from a proven history of complaint handling / financial services. Have passion for going that extra mile Strong communication skills, both written and verbal A friendly and professional demeanour and the drive to provide an exemplary service What you'll get in return Competitive salary at £27,000 per annum Hybrid model Professional and supportive team Fantastic city centre location What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Full time
Permanent - Complaints advisor - Full-time - Monday - Friday - Hybrid - Immediate Start - Liverpool Your new company My client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a professional complaints advisor to join them on a permanent basis. You will be working in contemporary offices and joining a well-established and friendly team. The offices are based in the heart of Liverpool city centre with excellent transport links from around the city. This is an opportunity not to be missed! Your new role The position is being offered full-time Monday to Friday with a hybrid model in place. Working from home on Mondays and Fridays. Working hours Monday to Thursday 09.00am until 17.30pm - Friday 09.00am until17.00pm The main purpose of the position is that you will be responsible for the logging and investigation of all new complaints, ensuring compliance with policy and regulatory requirements. Some of your duties will include but not limited to. Support the complaints process to ensure compliance with policy and regulatory requirements. Provide a first-class service to both internal and external customers at all times Work closely with Complaints and Quality Assurance Officer and Team Manager to ensure a seamless complaints process is delivered. Liaise with dealer/ broker partners, customers, field staff, third-party finance partners in order to investigate complaint points raised. Provide information as and when required to contribute towards comprehensive reports to support investigations and suggested final responses where appropriate. Highlight any operational risks identified during the complaints handling process to the compliance team What you'll need to succeed Ideally, you will come from a proven history of complaint handling / financial services. Have passion for going that extra mile Strong communication skills, both written and verbal A friendly and professional demeanour and the drive to provide an exemplary service What you'll get in return Competitive salary at £27,000 per annum Hybrid model Professional and supportive team Fantastic city centre location What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Ready to find the right role for you? General Manager Salary: Competitive salary plus annual performance bonus, company car or car allowance, pension, private medical and dental Location: Sheffield When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; - 25 days of annual leave - Access to our company pension scheme - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - 24-hour access to a virtual GP, 365 days a year, for you and family members in your household - One paid days leave every year to volunteer and support your community - Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Oversee the collections, wasteflow, and resource allocation across Sheffield facilities. Direct operations teams to meet IWC targets and objectives. Drive business growth and service innovation. Implement legislative changes and share best practices. Oversee site operations and haulage management, working with Fleet. Make operational decisions and contribute to strategic planning. Lead team development and succession planning. Manage stakeholder relationships at all levels including ExCo. Serve as primary client contact and manage reporting. Maximise financial performance and oversee P&L responsibility. Support procurement, pricing, and third-party arrangements. Ensure KPI achievement and contract compliance. Maintain H&S, environmental, and legal standards. Oversee the Main Office, Service Centre, and 6x HWRC operations. Monitor regional developments and implement technical solutions. Manage the complete waste lifecycle. Manage relationships with various stakeholders including Trade Unions and external customers. Monitor and respond to regional political and market developments. What we're looking for; Extensive waste industry and PFI contract expertise. Strong environmental compliance knowledge. Strong experience in managing complex industrial relations. Risk assessment and mitigation experience. Commercial and financial acumen. Strategic planning and decision-making skills. Stakeholder management expertise. Project and time management proficiency. Proven track record of continuous improvement. QHSE skills. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 24-03-2025 What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply.
Jul 01, 2025
Full time
Ready to find the right role for you? General Manager Salary: Competitive salary plus annual performance bonus, company car or car allowance, pension, private medical and dental Location: Sheffield When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; - 25 days of annual leave - Access to our company pension scheme - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - 24-hour access to a virtual GP, 365 days a year, for you and family members in your household - One paid days leave every year to volunteer and support your community - Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Oversee the collections, wasteflow, and resource allocation across Sheffield facilities. Direct operations teams to meet IWC targets and objectives. Drive business growth and service innovation. Implement legislative changes and share best practices. Oversee site operations and haulage management, working with Fleet. Make operational decisions and contribute to strategic planning. Lead team development and succession planning. Manage stakeholder relationships at all levels including ExCo. Serve as primary client contact and manage reporting. Maximise financial performance and oversee P&L responsibility. Support procurement, pricing, and third-party arrangements. Ensure KPI achievement and contract compliance. Maintain H&S, environmental, and legal standards. Oversee the Main Office, Service Centre, and 6x HWRC operations. Monitor regional developments and implement technical solutions. Manage the complete waste lifecycle. Manage relationships with various stakeholders including Trade Unions and external customers. Monitor and respond to regional political and market developments. What we're looking for; Extensive waste industry and PFI contract expertise. Strong environmental compliance knowledge. Strong experience in managing complex industrial relations. Risk assessment and mitigation experience. Commercial and financial acumen. Strategic planning and decision-making skills. Stakeholder management expertise. Project and time management proficiency. Proven track record of continuous improvement. QHSE skills. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 24-03-2025 What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age. We therefore welcome and encourage all candidates who meet the minimum requirements to apply.
London Borough of Hillingdon, United Kingdom BEUMER Group Conveying, loading, palletising, packing, sortation and distribution - BEUMER Group is a leader within the development and manufacture of high-technological intralogistics systems for global markets. Our employees stand out from others thanks to their ability to supply innovative solutions to our customers. They can do this because they know the industry and are passionate about continuously developing and expanding their knowledge. We support these high standards through teamwork, mutual respect and a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide. Job Description Join BEUMER Group as a Site Manager based at our Heathrow site, working nationally at other sites and locations, where you'll lead dynamic projects at the forefront of automation technology, with opportunities to travel nationwide and shape the future of logistics infrastructure. Key Role: As Site Manager you will be responsible for all aspects of the installation works of sortation/material handling systems and airport baggage systems, including Health & Safety, Quality and Progress. Planning and co-ordination of equipment delivery, in line with project schedule, ensuring installation is on schedule and that quality standards are met. You will be responsible for the management of BEUMER Supervisors and our approved sub-contractors ensuring effective communication on site, deliveries etc., are requested in a timely manner, site cleanliness is adhered to, and installation is on target. You will be responsible for reviewing installation progress reports from sub-contractors and reporting progress to the Project / Construction Manager. Update and track all site related issues / open points, ensure Level 6 checklists are complete and facilitate a structured handover to Commissioning. This role will involve travelling nationwide (including Ireland) as well as some international travel. Prepare an initial Installation plan, installation strategy, warehouse planning, plant and equipment for site activities. Provide preliminary input to the project time schedule and contribute continuously with input from relevant stakeholders such as Installation Supervisors, sub-suppliers, etc. Contribute to risk register, resource plan and budget update regarding installation. Facilitate site meetings and produce relevant documentation to align with the Principal Contractor / Client / local suppliers. Attend BEUMER 'GATE' meetings including 'Ready for Installation' and 'Installation Complete'. Plan and coordinate all site activities, including third party trades and other contractors working in the area. Qualifications HNC/HND or Equivalent SSSTS or SMSTS (preferred), First Aid at Work, IPAF, IOSH or NEBOSH (preferred). Ideally should have an Airside security pass. Additional Information Health and wellbeing support, including shopping discounts. Recommend a friend initiative. Increase in holiday entitlement with service.
Jul 01, 2025
Full time
London Borough of Hillingdon, United Kingdom BEUMER Group Conveying, loading, palletising, packing, sortation and distribution - BEUMER Group is a leader within the development and manufacture of high-technological intralogistics systems for global markets. Our employees stand out from others thanks to their ability to supply innovative solutions to our customers. They can do this because they know the industry and are passionate about continuously developing and expanding their knowledge. We support these high standards through teamwork, mutual respect and a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide. Job Description Join BEUMER Group as a Site Manager based at our Heathrow site, working nationally at other sites and locations, where you'll lead dynamic projects at the forefront of automation technology, with opportunities to travel nationwide and shape the future of logistics infrastructure. Key Role: As Site Manager you will be responsible for all aspects of the installation works of sortation/material handling systems and airport baggage systems, including Health & Safety, Quality and Progress. Planning and co-ordination of equipment delivery, in line with project schedule, ensuring installation is on schedule and that quality standards are met. You will be responsible for the management of BEUMER Supervisors and our approved sub-contractors ensuring effective communication on site, deliveries etc., are requested in a timely manner, site cleanliness is adhered to, and installation is on target. You will be responsible for reviewing installation progress reports from sub-contractors and reporting progress to the Project / Construction Manager. Update and track all site related issues / open points, ensure Level 6 checklists are complete and facilitate a structured handover to Commissioning. This role will involve travelling nationwide (including Ireland) as well as some international travel. Prepare an initial Installation plan, installation strategy, warehouse planning, plant and equipment for site activities. Provide preliminary input to the project time schedule and contribute continuously with input from relevant stakeholders such as Installation Supervisors, sub-suppliers, etc. Contribute to risk register, resource plan and budget update regarding installation. Facilitate site meetings and produce relevant documentation to align with the Principal Contractor / Client / local suppliers. Attend BEUMER 'GATE' meetings including 'Ready for Installation' and 'Installation Complete'. Plan and coordinate all site activities, including third party trades and other contractors working in the area. Qualifications HNC/HND or Equivalent SSSTS or SMSTS (preferred), First Aid at Work, IPAF, IOSH or NEBOSH (preferred). Ideally should have an Airside security pass. Additional Information Health and wellbeing support, including shopping discounts. Recommend a friend initiative. Increase in holiday entitlement with service.
MOTT MACDONALD-4
Newcastle Upon Tyne, Tyne And Wear
Location/s: Newcastle Recruiter contact: Nikki George Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit Mott MacDonald's support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach. The IT Programme Manager - Information Security is responsible for overseeing and delivering complex IT security projects, ensuring alignment with organisational risk management and compliance objectives. This role involves managing cross-functional teams, coordinating with stakeholders, and driving the implementation of security initiatives. Working closely with the IT Leadership and Management teams, PMO Analysts, Resource Managers, and customers of IT implementation services, you will manage a team of IT Project Managers and Business Analysts, ensuring their personal development needs are met and that IT projects are being delivered effectively. The successful candidate will act as a role model in successful programme, project management and delivery. This includes shaping the project plan with technical leads, tracking, and adjusting plans to ensure smooth delivery, managing and escalating project risks, managing resources (including third-party contractors or consultants), project documentation, and project plans to successfully deliver IT projects. Key duties and responsibilities include: Lead the planning, execution and delivery of information security programme. Work closely with leadership teams to align security programmes with organisational goals. Provide clear project scope, objectives, timeline and resource allocation in collaboration with senior leadership team. Monitor and Communicate programme and project status, performance, risk and mitigation strategies to executives & key stakeholders. Facilitate collaboration between internal teams and third-party vendors. Support development and execution of the long-term security strategy. Identify security gaps and recommend remediation measures Ensure compliance with internal policies and external regulatory requirements Manage a team of IT project managers and Business Analysts setting individual objectives, managing performance within our connected conversations framework, providing coaching, and fostering a high-performance, collaborative team environment Serve as a first-level escalation point to resolve issues faced by project teams Identify process and project management improvement opportunities, and support the implementation of changes Work with the teams to ensure new work is scheduled to start when approvals are given. Liaise with team members, technical and business teams, management, and clients to ensure projects are completed to the highest standard through quality project delivery Effectively communicate with the project team, project board, IT team and business teams Follow IT project delivery governance standards, ensuring that project documents are current and change control is followed Monitor the quality of deliverables and ensure that they are in line with the expected scope Essential: University degree or equivalent related to technology, project management, information security, or relevant industry experience Project Management certification: PMP preferred 8+ years in IT Programme/project management, with at least 5 years focused on Cybersecurity. Proven track record in managing enterprise security initiatives (eg DLP, DevSecOps) Experience with cloud security (Azure) and risk frameworks Strong leadership and team management abilities. Analytical mindset with strong problem-solving skills Exceptional written and verbal communication skills for technical and non-technical audiences. Experience with productivity tools such as, Microsoft Project, Microsoft Teams and Office 365 Experience using waterfall, agile and hybrid approaches Exceptional customer service skills Desirable: Knowledge of ITIL Service Management best practices. ITIL V3/V4 foundation certification. Experience managing projects and teams across geographies, or having worked in a matrix environment Broad technical Knowledge of IT applications, services and ISO standards Industry certifications CISSP, CISM, CRISC Experience of working in a global organisation in a corporate IT environment. Personal Attributes: Passionate about information security technology and learning. Ability to balance demands and priorities and manage deliverables under pressure. Attention to detail and a strong focus on quality. Excellent conflict resolution, communication, and collaboration skills. Logical and analytical approach to solving problems. We are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes . click apply for full job details
Jul 01, 2025
Full time
Location/s: Newcastle Recruiter contact: Nikki George Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit Mott MacDonald's support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach. The IT Programme Manager - Information Security is responsible for overseeing and delivering complex IT security projects, ensuring alignment with organisational risk management and compliance objectives. This role involves managing cross-functional teams, coordinating with stakeholders, and driving the implementation of security initiatives. Working closely with the IT Leadership and Management teams, PMO Analysts, Resource Managers, and customers of IT implementation services, you will manage a team of IT Project Managers and Business Analysts, ensuring their personal development needs are met and that IT projects are being delivered effectively. The successful candidate will act as a role model in successful programme, project management and delivery. This includes shaping the project plan with technical leads, tracking, and adjusting plans to ensure smooth delivery, managing and escalating project risks, managing resources (including third-party contractors or consultants), project documentation, and project plans to successfully deliver IT projects. Key duties and responsibilities include: Lead the planning, execution and delivery of information security programme. Work closely with leadership teams to align security programmes with organisational goals. Provide clear project scope, objectives, timeline and resource allocation in collaboration with senior leadership team. Monitor and Communicate programme and project status, performance, risk and mitigation strategies to executives & key stakeholders. Facilitate collaboration between internal teams and third-party vendors. Support development and execution of the long-term security strategy. Identify security gaps and recommend remediation measures Ensure compliance with internal policies and external regulatory requirements Manage a team of IT project managers and Business Analysts setting individual objectives, managing performance within our connected conversations framework, providing coaching, and fostering a high-performance, collaborative team environment Serve as a first-level escalation point to resolve issues faced by project teams Identify process and project management improvement opportunities, and support the implementation of changes Work with the teams to ensure new work is scheduled to start when approvals are given. Liaise with team members, technical and business teams, management, and clients to ensure projects are completed to the highest standard through quality project delivery Effectively communicate with the project team, project board, IT team and business teams Follow IT project delivery governance standards, ensuring that project documents are current and change control is followed Monitor the quality of deliverables and ensure that they are in line with the expected scope Essential: University degree or equivalent related to technology, project management, information security, or relevant industry experience Project Management certification: PMP preferred 8+ years in IT Programme/project management, with at least 5 years focused on Cybersecurity. Proven track record in managing enterprise security initiatives (eg DLP, DevSecOps) Experience with cloud security (Azure) and risk frameworks Strong leadership and team management abilities. Analytical mindset with strong problem-solving skills Exceptional written and verbal communication skills for technical and non-technical audiences. Experience with productivity tools such as, Microsoft Project, Microsoft Teams and Office 365 Experience using waterfall, agile and hybrid approaches Exceptional customer service skills Desirable: Knowledge of ITIL Service Management best practices. ITIL V3/V4 foundation certification. Experience managing projects and teams across geographies, or having worked in a matrix environment Broad technical Knowledge of IT applications, services and ISO standards Industry certifications CISSP, CISM, CRISC Experience of working in a global organisation in a corporate IT environment. Personal Attributes: Passionate about information security technology and learning. Ability to balance demands and priorities and manage deliverables under pressure. Attention to detail and a strong focus on quality. Excellent conflict resolution, communication, and collaboration skills. Logical and analytical approach to solving problems. We are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes . click apply for full job details
About Emergency Nutrition Network (ENN) Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based. Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible. Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states. ENN s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their Mothers (MAMI), as well as our highly regarded international publication, Field Exchange. ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, government donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website. Our People ENN s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development . We are proud that in our 2023 Employee Engagement Survey over 95% of our team said that they feel personally connected to ENN's overall purpose, they are clear about what they need to achieve in their objectives and that they are proud to tell people they work for ENN. Terms and Conditions Type of contract: Permanent contract Location: ENN s office in Kidlington, Oxfordshire. ENN operates a hybrid model with most of our Operations Team working Mondays and Fridays from home and Tues/Weds/Thurs in the office. ENN will consider requests for further flexible working arrangements. This will be considered on a case-by-case basis, balancing ENN s needs with the successful candidate s other commitments. Holidays: 25 days plus UK Public Holidays, increasing by one day per annum after two complete years of service to a maximum of 27 days per annum. ENN also provides additional paid office closure days between Christmas and New Year. Pro-rata for part-time staff. Pension : Auto-Enrolment to ENN scheme with a generous Employer contribution of 5% Salary: circa £45,000 per annum, full-time equivalent, dependent on experience Hours of work : Part-time at 22.5 hours per week (can be worked as 3 full days or 5 shorter days) Benefits: Dental cover, Life cover, Employee Assistance Programme, Wellbeing contribution Reporting to : Chief Executive Officer (CEO) Direct reports : HR Advisor and Office Manager Purpose of the Role The HR Manager plays a key leadership role, working on, and closely with, the management team to ensure effective HR support across the organisation. This role combines strategic HR advice with hands-on operational delivery, helping to shape a positive working culture and ensure compliance with employment law and best practice. Key Responsibilities Strategic HR Support Advise the management team on HR strategy, policies and people matters Help shape and promote a positive organisational culture and embed the organisation s values Identify and implement improvements to policies, structures, and staff processes Produce quarterly HR reports and plan for the Board and Governance & People sub-committee meetings Compliance & Policy Ensure HR policies and practices comply with UK and international employment law, as well as donor requirements Keep policies up to date in collaboration with external HR support Develop, monitor and maintain HR metrics and Management Information, preparing and presenting quarterly reports to Senior Management and Trustees. Oversee mandatory training completion and procurement of training providers (e.g. safeguarding, data protection) Act as the organisation s Designated Safeguarding Officer and Data Protection Officer (training can be provided) People Practices & Support Oversee recruitment, onboarding, and induction processes for staff and consultants Provide guidance to line managers on employee relations matters, performance management, and staff training and development Oversee monthly payroll and pension processes Keep the organisation s reward policy under review to help ensure fair and competitive compensation packages Oversee that accurate and confidential HR records are maintained Lead on staff engagement activities, surveys, and follow-up actions Learning & Development Oversee professional development across the team through internal and external training Work with managers to identify development needs and embed learning into performance appraisals Line Management & Coordination Line manage the HR Advisor and Office Manager Work with third-party providers such as benefit providers and Employers of Record for overseas staff to sustain cost-effective solutions whilst meeting compliance requirements Other Responsibilities Due to relatively small size of organisation some critical roles/functions are shared between Management Team members. The HRM is the designated Safeguarding Officer and Data Protection Officer for which training can be given if required. The Management Team members rotate some other responsibilities Carry out other HR-related tasks as required by the management team Person Specification Essential CIPD Level 5 or equivalent experience Strong HR generalist knowledge and understanding of UK employment law Experience advising senior leaders and managing employee relations issues Proven experience of change management and nurturing a positive culture Line management experience and ability to support a small, diverse team Strong communication, organisational and IT skills Ability to work both independently and collaboratively Commitment to the values and mission of the charity Desirable HR experience in the charity or non-profit sector Experience supporting international recruitment or working with Employer of Record services Knowledge of EDI policy development Eligibility to work The successful applicant will be required to demonstrate they have the Right to Work in the UK. This includes evidencing a UK NI number and that they are a UK tax resident. A Certificate of Sponsorship and relocation package are not available for this position. ENN is committed to diversity and inclusion, and to building a culture where every team member is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds. Application Process Please submit a Cover Letter (no more than one page which explains why you are interested in the role and how your experience satisfies the Person Specification) along with your CV no later than 23:59 hrs on 19th July 2025. Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified . Please include your preferred working pattern details in your application.
Jul 01, 2025
Full time
About Emergency Nutrition Network (ENN) Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based. Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible. Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states. ENN s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their Mothers (MAMI), as well as our highly regarded international publication, Field Exchange. ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, government donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website. Our People ENN s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development . We are proud that in our 2023 Employee Engagement Survey over 95% of our team said that they feel personally connected to ENN's overall purpose, they are clear about what they need to achieve in their objectives and that they are proud to tell people they work for ENN. Terms and Conditions Type of contract: Permanent contract Location: ENN s office in Kidlington, Oxfordshire. ENN operates a hybrid model with most of our Operations Team working Mondays and Fridays from home and Tues/Weds/Thurs in the office. ENN will consider requests for further flexible working arrangements. This will be considered on a case-by-case basis, balancing ENN s needs with the successful candidate s other commitments. Holidays: 25 days plus UK Public Holidays, increasing by one day per annum after two complete years of service to a maximum of 27 days per annum. ENN also provides additional paid office closure days between Christmas and New Year. Pro-rata for part-time staff. Pension : Auto-Enrolment to ENN scheme with a generous Employer contribution of 5% Salary: circa £45,000 per annum, full-time equivalent, dependent on experience Hours of work : Part-time at 22.5 hours per week (can be worked as 3 full days or 5 shorter days) Benefits: Dental cover, Life cover, Employee Assistance Programme, Wellbeing contribution Reporting to : Chief Executive Officer (CEO) Direct reports : HR Advisor and Office Manager Purpose of the Role The HR Manager plays a key leadership role, working on, and closely with, the management team to ensure effective HR support across the organisation. This role combines strategic HR advice with hands-on operational delivery, helping to shape a positive working culture and ensure compliance with employment law and best practice. Key Responsibilities Strategic HR Support Advise the management team on HR strategy, policies and people matters Help shape and promote a positive organisational culture and embed the organisation s values Identify and implement improvements to policies, structures, and staff processes Produce quarterly HR reports and plan for the Board and Governance & People sub-committee meetings Compliance & Policy Ensure HR policies and practices comply with UK and international employment law, as well as donor requirements Keep policies up to date in collaboration with external HR support Develop, monitor and maintain HR metrics and Management Information, preparing and presenting quarterly reports to Senior Management and Trustees. Oversee mandatory training completion and procurement of training providers (e.g. safeguarding, data protection) Act as the organisation s Designated Safeguarding Officer and Data Protection Officer (training can be provided) People Practices & Support Oversee recruitment, onboarding, and induction processes for staff and consultants Provide guidance to line managers on employee relations matters, performance management, and staff training and development Oversee monthly payroll and pension processes Keep the organisation s reward policy under review to help ensure fair and competitive compensation packages Oversee that accurate and confidential HR records are maintained Lead on staff engagement activities, surveys, and follow-up actions Learning & Development Oversee professional development across the team through internal and external training Work with managers to identify development needs and embed learning into performance appraisals Line Management & Coordination Line manage the HR Advisor and Office Manager Work with third-party providers such as benefit providers and Employers of Record for overseas staff to sustain cost-effective solutions whilst meeting compliance requirements Other Responsibilities Due to relatively small size of organisation some critical roles/functions are shared between Management Team members. The HRM is the designated Safeguarding Officer and Data Protection Officer for which training can be given if required. The Management Team members rotate some other responsibilities Carry out other HR-related tasks as required by the management team Person Specification Essential CIPD Level 5 or equivalent experience Strong HR generalist knowledge and understanding of UK employment law Experience advising senior leaders and managing employee relations issues Proven experience of change management and nurturing a positive culture Line management experience and ability to support a small, diverse team Strong communication, organisational and IT skills Ability to work both independently and collaboratively Commitment to the values and mission of the charity Desirable HR experience in the charity or non-profit sector Experience supporting international recruitment or working with Employer of Record services Knowledge of EDI policy development Eligibility to work The successful applicant will be required to demonstrate they have the Right to Work in the UK. This includes evidencing a UK NI number and that they are a UK tax resident. A Certificate of Sponsorship and relocation package are not available for this position. ENN is committed to diversity and inclusion, and to building a culture where every team member is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds. Application Process Please submit a Cover Letter (no more than one page which explains why you are interested in the role and how your experience satisfies the Person Specification) along with your CV no later than 23:59 hrs on 19th July 2025. Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified . Please include your preferred working pattern details in your application.
Site Manager Job ID 201191 Posted 10-Jan-2025 Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Manchester - England - United Kingdom of Great Britain and Northern Ireland, Peterborough - England - United Kingdom of Great Britain and Northern Ireland Job Title: Site Manager The purpose of the Facilities Manager role is to have management and overall responsibility for the client property in line with all Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities Customer To further develop and maintain excellent client relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend client meetings as applicable. Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement. Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings. To manage major work programmes on site, acting as the liaison point for all parties involved To produce management reports in accordance with the needs of the business. To liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy. To monitor FM works onsite and liaise with service providers/sub-contractors. Ensure that a work order is in place for all jobs completed by the site team prior to work commencing. Attend daily/weekly/monthly meetings as formally agreed and requested. Mange day to day customer relationship with site team i.e., Snr Techs & Area Manager. Ensure any requests change to site scope & services are communicated to the Contract Manager. Help prepare any quotes for additional subcontractor works & upload any quotes to Web Quote for Client Approval. Help organise any approved additional extra works with the sub-contractors up to £30k (>£30k classified as project). Identify other opportunities for continuous improvement and inform Contract Manager / client To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. Support with providing solutions to any issues which may arise and ad-hoc activities that may require your input. QHSE & Compliance To be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records. This includes ensuring our log books are regularly updated and monitored in accordance with all the Health and Safety requirements. To compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports. To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within the property. To liaise with local authorities as appropriate To proactively manage risk and deal with insurance issues on site. Work with on site planner to provide input into any planning/ scheduling including any adjustments/corrections & WO allocation to the delivery team. Manage WO completion via client systems. Manage use of Avetta including employee & work order compliance Ensure site team follow all QHSE procedures; including provision, use & inspection of PPE. Ensure OP61 (Client review) & OP63 (Contractor Checklist) are completed monthly. Ensure dynamic risk assessments are completed for jobs that are not covered by CBRE site risk assessments. Escalate if requested to do work outside of agreed site scope. Toolbox talks - monthly briefing complete and team sign off uploaded to eLogbook's. Safety spotlights - ensure team complete these. Hazard reporting - ensure team submit 1 / week per person with timesheet. QHSE & AGM audits - all actions to be completed within timeframes. Incident and Accident reporting including producing follow up Root Cause Analysis/ Learning from Experience to support knowledge sharing. People Manage site team to ensure appropriate site cover & escalate if necessary. Including Engineer holiday approval, sickness reporting, parental leave approval etc. Obtain customer approval for all Engineer & FC overtime and ensure it is charged back e.g., staying late, assistance with shutdowns and extra works. Engineer Timesheets - authorize and ensure submitted to helpdesk by 09.00 Monday morning along with hazards. First point of contact for any Engineer pay issues - coach Engineers to check timesheet submissions first and the contact the helpdesk. Complete monthly 1:1s with team, manage non-performance of site team, recognise good performance & share success stories. Ensure all Engineer induction & ongoing QHSE & functional Training is up to date with CBRE training Matrix. Assign training in Talent Coach and ensure that it is completed. Log any innovations and improvements. Recruitment - support Contract Manager with recruitment process. Induction: Customer Site and CBRE inductions including completion of induction checklist for both permanent and Agency staff. CBRE - Attend Contract Manager, FM & all hands meetings / calls. Subcontractors To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract. Manage use of Avetta including supplier compliance, work orders and workers. Request RAMS from subcontractors 2 weeks before due visit date and submit onto system for approval at least 48 hours before service visit. Notify all subcontractors of their planned visit dates in conjunction with the CBRE OP18 document, and as agreed with the Contract Manager. Ensure all passes are approved on Amazon's Right Crowd & ensure full site induction is complete before work commences, this may include yard access. Ensure that all subcontractor logbooks are compliant with CBRE / Client procedures and demonstrate this at sub-contractor logbook audits. Read all subcontractor worksheets and escalate any issues with Contractor Manager Liaise with sub-contractors on any reported defects. Ensure that sub-contractors have been monitored as per Amazon/ CBRE procedures (OP63) The above is a guideline to the role and is not intended to be fully inclusive or exclusive of the duties required. Person Specification/Requirements Formal relevant C&G or equivalent qualification Previous supervisory experience within a client environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable. Excellent customer service, interpersonal and communication skills IT literate, together with an understanding and experience of industry specific IT Applications. High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified Analytical skills Ability to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills. Accountabilities 1. Reporting to Contract Manager 2. Accountable day-to-day to the relevant client contacts 3. Responsibility to ensure Site Compliance and QHSE procedures adhered to 4. Line management responsibility for site team 5. Line management responsibility for all relevant sub-contractors
Jul 01, 2025
Full time
Site Manager Job ID 201191 Posted 10-Jan-2025 Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Manchester - England - United Kingdom of Great Britain and Northern Ireland, Peterborough - England - United Kingdom of Great Britain and Northern Ireland Job Title: Site Manager The purpose of the Facilities Manager role is to have management and overall responsibility for the client property in line with all Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities Customer To further develop and maintain excellent client relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend client meetings as applicable. Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement. Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings. To manage major work programmes on site, acting as the liaison point for all parties involved To produce management reports in accordance with the needs of the business. To liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy. To monitor FM works onsite and liaise with service providers/sub-contractors. Ensure that a work order is in place for all jobs completed by the site team prior to work commencing. Attend daily/weekly/monthly meetings as formally agreed and requested. Mange day to day customer relationship with site team i.e., Snr Techs & Area Manager. Ensure any requests change to site scope & services are communicated to the Contract Manager. Help prepare any quotes for additional subcontractor works & upload any quotes to Web Quote for Client Approval. Help organise any approved additional extra works with the sub-contractors up to £30k (>£30k classified as project). Identify other opportunities for continuous improvement and inform Contract Manager / client To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. Support with providing solutions to any issues which may arise and ad-hoc activities that may require your input. QHSE & Compliance To be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records. This includes ensuring our log books are regularly updated and monitored in accordance with all the Health and Safety requirements. To compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports. To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within the property. To liaise with local authorities as appropriate To proactively manage risk and deal with insurance issues on site. Work with on site planner to provide input into any planning/ scheduling including any adjustments/corrections & WO allocation to the delivery team. Manage WO completion via client systems. Manage use of Avetta including employee & work order compliance Ensure site team follow all QHSE procedures; including provision, use & inspection of PPE. Ensure OP61 (Client review) & OP63 (Contractor Checklist) are completed monthly. Ensure dynamic risk assessments are completed for jobs that are not covered by CBRE site risk assessments. Escalate if requested to do work outside of agreed site scope. Toolbox talks - monthly briefing complete and team sign off uploaded to eLogbook's. Safety spotlights - ensure team complete these. Hazard reporting - ensure team submit 1 / week per person with timesheet. QHSE & AGM audits - all actions to be completed within timeframes. Incident and Accident reporting including producing follow up Root Cause Analysis/ Learning from Experience to support knowledge sharing. People Manage site team to ensure appropriate site cover & escalate if necessary. Including Engineer holiday approval, sickness reporting, parental leave approval etc. Obtain customer approval for all Engineer & FC overtime and ensure it is charged back e.g., staying late, assistance with shutdowns and extra works. Engineer Timesheets - authorize and ensure submitted to helpdesk by 09.00 Monday morning along with hazards. First point of contact for any Engineer pay issues - coach Engineers to check timesheet submissions first and the contact the helpdesk. Complete monthly 1:1s with team, manage non-performance of site team, recognise good performance & share success stories. Ensure all Engineer induction & ongoing QHSE & functional Training is up to date with CBRE training Matrix. Assign training in Talent Coach and ensure that it is completed. Log any innovations and improvements. Recruitment - support Contract Manager with recruitment process. Induction: Customer Site and CBRE inductions including completion of induction checklist for both permanent and Agency staff. CBRE - Attend Contract Manager, FM & all hands meetings / calls. Subcontractors To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract. Manage use of Avetta including supplier compliance, work orders and workers. Request RAMS from subcontractors 2 weeks before due visit date and submit onto system for approval at least 48 hours before service visit. Notify all subcontractors of their planned visit dates in conjunction with the CBRE OP18 document, and as agreed with the Contract Manager. Ensure all passes are approved on Amazon's Right Crowd & ensure full site induction is complete before work commences, this may include yard access. Ensure that all subcontractor logbooks are compliant with CBRE / Client procedures and demonstrate this at sub-contractor logbook audits. Read all subcontractor worksheets and escalate any issues with Contractor Manager Liaise with sub-contractors on any reported defects. Ensure that sub-contractors have been monitored as per Amazon/ CBRE procedures (OP63) The above is a guideline to the role and is not intended to be fully inclusive or exclusive of the duties required. Person Specification/Requirements Formal relevant C&G or equivalent qualification Previous supervisory experience within a client environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable. Excellent customer service, interpersonal and communication skills IT literate, together with an understanding and experience of industry specific IT Applications. High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified Analytical skills Ability to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills. Accountabilities 1. Reporting to Contract Manager 2. Accountable day-to-day to the relevant client contacts 3. Responsibility to ensure Site Compliance and QHSE procedures adhered to 4. Line management responsibility for site team 5. Line management responsibility for all relevant sub-contractors
Regional Facilities Manager Job ID 201765 Posted 14-Jan-2025 Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Milton Keynes - England - United Kingdom of Great Britain and Northern Ireland CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Regional Facilities Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located in Milton Keynes. The purpose of the Facilities Manager role is to have management and overall responsibility for a group of properties in line with all Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities; To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. To be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records. This includes ensuring Meridian is regularly updated and monitored in accordance with all the Health and Safety requirements. To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings To compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings as applicable. To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within all properties including these managed by reportees, as applicable. To liaise with local authorities as appropriate To proactively manage risk and deal with insurance issues on site To manage major work programmes on site, acting as the liaison point for all parties involved To produce management reports in accordance with the needs of the business. To liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy To monitor FM works onsite and liaise with service providers/sub-contractors. Any other duties as in accordance with the needs of the business Person Specification/Requirements Educated to degree level or equivalent Previous regional facilities management experience within a multi let property environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable. Excellent customer service, interpersonal and communication skills IT literate, together with an understanding and experience of industry specific IT Applications. High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified Analytical skills Ability to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills. BIFM qualification desirable
Jul 01, 2025
Full time
Regional Facilities Manager Job ID 201765 Posted 14-Jan-2025 Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Milton Keynes - England - United Kingdom of Great Britain and Northern Ireland CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Regional Facilities Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located in Milton Keynes. The purpose of the Facilities Manager role is to have management and overall responsibility for a group of properties in line with all Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities; To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. To be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records. This includes ensuring Meridian is regularly updated and monitored in accordance with all the Health and Safety requirements. To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings To compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings as applicable. To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within all properties including these managed by reportees, as applicable. To liaise with local authorities as appropriate To proactively manage risk and deal with insurance issues on site To manage major work programmes on site, acting as the liaison point for all parties involved To produce management reports in accordance with the needs of the business. To liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy To monitor FM works onsite and liaise with service providers/sub-contractors. Any other duties as in accordance with the needs of the business Person Specification/Requirements Educated to degree level or equivalent Previous regional facilities management experience within a multi let property environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable. Excellent customer service, interpersonal and communication skills IT literate, together with an understanding and experience of industry specific IT Applications. High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified Analytical skills Ability to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills. BIFM qualification desirable
Regional Facilities Manager Job ID 185982 Posted 20-Sep-2024 Role type Full-time Areas of Interest Engineering/Maintenance, Facilities Management Location(s) Sheffield - England - United Kingdom of Great Britain and Northern Ireland CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Regional Facilities Manage r CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Regional Facilities Manager to join the team located in Sheffield. The purpose of the Regional Facilities Manager role is to have management and overall responsibility for a group of properties in line with all Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. To be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records. This includes ensuring Meridian is regularly updated and monitored in accordance with all the Health and Safety requirements. To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings To compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings as applicable. To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within all properties including these managed by reportees, as applicable. To liaise with local authorities as appropriate To proactively manage risk and deal with insurance issues on site To manage major work programmes on site, acting as the liaison point for all parties involved To produce management reports in accordance with the needs of the business. To liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy To monitor FM works onsite and liaise with service providers/sub-contractors. Any other duties as in accordance with the needs of the business Person Specification/Requirements Educated to degree level or equivalent Previous regional facilities management experience within a multi let property environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable. Excellent customer service, interpersonal and communication skills IT literate, together with an understanding and experience of industry specific IT Applications. High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified Analytical skills Ability to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills. BIFM qualification desirable
Jul 01, 2025
Full time
Regional Facilities Manager Job ID 185982 Posted 20-Sep-2024 Role type Full-time Areas of Interest Engineering/Maintenance, Facilities Management Location(s) Sheffield - England - United Kingdom of Great Britain and Northern Ireland CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Regional Facilities Manage r CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Regional Facilities Manager to join the team located in Sheffield. The purpose of the Regional Facilities Manager role is to have management and overall responsibility for a group of properties in line with all Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. To be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records. This includes ensuring Meridian is regularly updated and monitored in accordance with all the Health and Safety requirements. To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings To compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings as applicable. To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within all properties including these managed by reportees, as applicable. To liaise with local authorities as appropriate To proactively manage risk and deal with insurance issues on site To manage major work programmes on site, acting as the liaison point for all parties involved To produce management reports in accordance with the needs of the business. To liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy To monitor FM works onsite and liaise with service providers/sub-contractors. Any other duties as in accordance with the needs of the business Person Specification/Requirements Educated to degree level or equivalent Previous regional facilities management experience within a multi let property environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable. Excellent customer service, interpersonal and communication skills IT literate, together with an understanding and experience of industry specific IT Applications. High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified Analytical skills Ability to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills. BIFM qualification desirable
Facilities Manager Job ID 213433 Posted 22-May-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Stockport - England - United Kingdom of Great Britain and Northern Ireland Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Facilities Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located in Stockport. The purpose of the Facilities Manager role is to have management and overall responsibility for a group of properties in line with all Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. To be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records. This includes ensuring Meridian is regularly updated and monitored in accordance with all the Health and Safety requirements. To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings To compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings as applicable. To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within all properties including these managed by reportees, as applicable. To liaise with local authorities as appropriate To proactively manage risk and deal with insurance issues on site To manage major work programmes on site, acting as the liaison point for all parties involved To produce management reports in accordance with the needs of the business. To liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy To monitor FM works onsite and liaise with service providers/sub-contractors. Any other duties as in accordance with the needs of the business Person Specification/Requirements Educated to degree level or equivalent Previous regional facilities management experience within a multi let property environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable. Excellent customer service, interpersonal and communication skills IT literate, together with an understanding and experience of industry specific IT Applications. High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified Analytical skills Ability to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills. BIFM qualification desirable
Jul 01, 2025
Full time
Facilities Manager Job ID 213433 Posted 22-May-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Stockport - England - United Kingdom of Great Britain and Northern Ireland Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Facilities Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located in Stockport. The purpose of the Facilities Manager role is to have management and overall responsibility for a group of properties in line with all Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. To be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records. This includes ensuring Meridian is regularly updated and monitored in accordance with all the Health and Safety requirements. To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings To compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings as applicable. To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within all properties including these managed by reportees, as applicable. To liaise with local authorities as appropriate To proactively manage risk and deal with insurance issues on site To manage major work programmes on site, acting as the liaison point for all parties involved To produce management reports in accordance with the needs of the business. To liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy To monitor FM works onsite and liaise with service providers/sub-contractors. Any other duties as in accordance with the needs of the business Person Specification/Requirements Educated to degree level or equivalent Previous regional facilities management experience within a multi let property environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable. Excellent customer service, interpersonal and communication skills IT literate, together with an understanding and experience of industry specific IT Applications. High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified Analytical skills Ability to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills. BIFM qualification desirable
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment About The Role: Working in our Technical Services mobile team on a Major Retail contract with opportunities to support other Commercial and Residential contracts in our continually expanding division Key Responsibilities: Carry out installation and servicing of AC units in a range of environments as well as planning, inspecting, and carrying out repairs or preventative general maintenance as required and responding to breakdowns. Carrying out statutory inspection of assets including Emergency Lighting, Water Temperature checks, Fire Door inspection and repairs, Plumbing repairs, Lighting checks and other minor reactive works. Providing technical guidance to the client and contract support HVAC maintenance and support Ensure all documentation is maintained to a fully auditable standard required by the client & third-party accreditation standards. To be proactive in the maintenance of the site & equipment establishing sound maintenance practices and providing solutions to all reactive issues. Support your operational lead with contractor compliance. Ensure that tasks either carried out directly by you as part of a team and sub-contractors work safely ensuring appropriate measures are taken with Risk Assessments and Method Statement in place. Ensure all regulatory and statutory requirements are met always and with prompt escalation to line manager where needed. Ensure high levels of customer satisfaction are achieved and maintain regular contact with the key stakeholders. Provide a callout response for the client as detailed on the callout rota, on average 1 in 4 weeks. Essential Hiring Criteria: Applicant must have the right to work in the UK Must have a current, valid driving licence Candidates must have the relevant certifications and qualifications required to meet the requirements of this position, C&G qualified level 2 minimum in 2079 (F-Gas and ODS regulations) & 6187 (Refrigeration & Air Conditioning) Previous experience working within Facilities Management would be beneficial. CSCS Skills card or equivalent qualification. First Aid. Ability to use electronic handheld devices. IT Literate - Basic understanding of Excel & Microsoft products Benefits Overtime available All Travel paid with a deduction of 30 mins each way Company tools and van provided Uniform and PPE Provided Tablet and Phone Provided Training and Upskilling available HAPI App discounts and vouchers Refer a friend scheme with up to £500 of rewards! Join our Cycle to Work scheme Access to "CHROMA", our internal colleague-led diversity and inclusion community - join a committee or take part in our events Access to internal Mental Health First Aiders Immediate access to "Opportunity" our internal Learning and Development platform Career progression within a growing company. Access to "WageStream" giving you the ability to track your wages in real time and access 30% of your earned pay instantly. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Jul 01, 2025
Full time
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment About The Role: Working in our Technical Services mobile team on a Major Retail contract with opportunities to support other Commercial and Residential contracts in our continually expanding division Key Responsibilities: Carry out installation and servicing of AC units in a range of environments as well as planning, inspecting, and carrying out repairs or preventative general maintenance as required and responding to breakdowns. Carrying out statutory inspection of assets including Emergency Lighting, Water Temperature checks, Fire Door inspection and repairs, Plumbing repairs, Lighting checks and other minor reactive works. Providing technical guidance to the client and contract support HVAC maintenance and support Ensure all documentation is maintained to a fully auditable standard required by the client & third-party accreditation standards. To be proactive in the maintenance of the site & equipment establishing sound maintenance practices and providing solutions to all reactive issues. Support your operational lead with contractor compliance. Ensure that tasks either carried out directly by you as part of a team and sub-contractors work safely ensuring appropriate measures are taken with Risk Assessments and Method Statement in place. Ensure all regulatory and statutory requirements are met always and with prompt escalation to line manager where needed. Ensure high levels of customer satisfaction are achieved and maintain regular contact with the key stakeholders. Provide a callout response for the client as detailed on the callout rota, on average 1 in 4 weeks. Essential Hiring Criteria: Applicant must have the right to work in the UK Must have a current, valid driving licence Candidates must have the relevant certifications and qualifications required to meet the requirements of this position, C&G qualified level 2 minimum in 2079 (F-Gas and ODS regulations) & 6187 (Refrigeration & Air Conditioning) Previous experience working within Facilities Management would be beneficial. CSCS Skills card or equivalent qualification. First Aid. Ability to use electronic handheld devices. IT Literate - Basic understanding of Excel & Microsoft products Benefits Overtime available All Travel paid with a deduction of 30 mins each way Company tools and van provided Uniform and PPE Provided Tablet and Phone Provided Training and Upskilling available HAPI App discounts and vouchers Refer a friend scheme with up to £500 of rewards! Join our Cycle to Work scheme Access to "CHROMA", our internal colleague-led diversity and inclusion community - join a committee or take part in our events Access to internal Mental Health First Aiders Immediate access to "Opportunity" our internal Learning and Development platform Career progression within a growing company. Access to "WageStream" giving you the ability to track your wages in real time and access 30% of your earned pay instantly. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
