218 jobs found

The opportunity Delaware North UK is hiring a full-time Concessions Manager to join our team at Emirates Stadium in Islington, North London. In this exciting location, there are always opportunities to shine. As a Concessions Manager, you will be driving successful concessions operations, with your effective and passionate leadership of collaborative teams ensuring exceptional guest service, managing cost lines, and collaborating with Head of Concessions on financial planning. If you are the quick-thinking, strong, and composed leader we are looking for, ready to share our vision for operational excellence in this incredible setting, take a shot at your career with us. Join our valued team at this extraordinary venue. Pay The expected pay for this role is Competitive What we offer Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you'll find yourself working at the coolest venues with some of the best team members. We're looking to create the future of hospitality, so if you're ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you'll receive: A generous 33-day holiday allowance (including bank holidays) Favourable pension contributions Free meal on event days Experience in a dynamic workplace hosting major sporting events and concerts, including Arsenal FC in Premier League football, Arsenal Women's FC in Women's Super League and cup competitions, music performances from Robbie Williams, and more in 2025, where it will be our best year yet Help us delight the world by applying today. What will you do? Collaborate with the Head of Concessions, culinary, and concessions teams to ensure effective operations, financial planning, and achievement of budgeted targets, while tracking event sales to support future planning and improve performance Manage and analyse event sales, stock, labour, wastage, and stock-to-cash to improve future event planning and profitability Create and implement action plans to improve guest experience and business performance Build strong relationships with senior business leaders and provide administrative assistance when needed, including proactively supporting recruitment, onboarding, and team member training, ensuring a high-performance culture focused on guest service excellence Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North's policies and standards of excellence More about you 3+ years' experience, including 2+ years' of managerial experience; no degree required Experience managing, guiding, and leading large teams within a high-volume, fast-paced catering or hospitality environment Knowledge of the Food & Beverage industry, preferably within a hospitality or catering environment Working with technology platforms within an operational environment is beneficial Who we are Since the Emirates Stadium opened in 2006, Delaware North has provided excellent guest experiences for all hospitality and food services. Seating up to 60,704 guests on Arsenal FC match days, with increased capacity for other events, the Emirates Stadium team has hosted many exciting concerts from Arctic Monkeys, Green Day, and Coldplay, gifting our team members adventures they will never forget. There are plenty of great experiences waiting for you at Emirates Stadium, so if you are fuelled by the buzz of the crowd to create exceptional guest experiences, join our team and apply today. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us!

Regular London Accommodation Other Job ID:5912 Update 2025-06-16 Job Description About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. The Role We are looking for a pro-active team player with a passion for travel and great organizational skills, to join our new team in London, providing support to the hotel partners and the hotel supply network. In this Role, you'll: Execute business strategy to achieve growth targets and expand the inventory coverage for a portfolio of hotel partners across the UK and Ireland. Have end-to-end ownership of new hotel acquisitions and existing hotel account management Actively identify high-potential prospect partners, lead the contracting process, and focus on both quality and quantity of new property signings Build and maintain the existing partnerships, monitor the performance, provide ongoing support, and grow the revenue of the existing portfolio in the assigned market Prepare and present regular reports to senior management, highlighting business performance, challenges, and proposed solutions Conduct market research and analysis to identify emerging trends, competitive landscape, and opportunities for business development Collaborate with the operations team and other cross-functional teams to ensure the seamless execution of business initiatives Take a customer-centric approach to everything you do. Ensure hotel content, rates, availability and products are aligned with the company objectives and standards, and offer the best value to customers Other assigned tasks based on business needs What you'll Need to Succeed Over 2 years of expertise in sales, business development, revenue/yield management in the online travel, hospitality, or e-commerce industry Strong sales & negotiation skills and confident with cold callings Business travel for market visits 25%+ of the time Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint Team player with a driven "get it done" attitude Creative, innovative, and able to drive and manage change Strong negotiation and communication skills, with the ability to build and maintain relationships at all levels Very proactive and strong sense of ownership Fluency in English is essential and other European language is beneficial. Why Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What's more? Our rapid business growth in global offers abundant career opportunities atvarious levels and in multiple functions Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise. We encourage flexible work arrangement Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events. Click the link to learn more about What makes Group a leading global travel service provider? Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish! Find out more job opportunities at

AV Project Manager (Production) London, UK Salary: £42,000 - £50,000 (dependant on experience) Your perspective: Private Healthcare with no excess payments for the employee Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview - Project Manager The Project Manager is responsible for managing project scope all scales of events. This position will monitor progress and performance against the project plan, identifying, resolving, escalating operational problems, and minimising delays. This position is responsible for the end-to-end execution of projects from event design and development through closing. The Project Manager will ensure successful and profitable execution of events by following Technical and Production Standards and supporting the implementation of processes and SOP's that drive consistency in event production. This position will partner with Project Management, Sales, and Operations teams in determining event technical requirements and communicating event execution plan with all parties. The Project Manager will report to the Director, Project Management or General Manager in area. Key Job Responsibilities Event Project Management Prepare and communicate technical production & labour schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to team members, vendors and venue partners. Determine and secure the resources required to successfully complete each project. Drive Results - Maintain focus on client needs by attending client meetings, creating and maintaining organised show documentation and responding to client concerns and questions. Monitor project scope throughout the event planning process and adjust as necessary to ensure the successful completion of the project. Assist sales and operations teams to help determine equipment needs and technical solutions for the project. Assist with the creation of technical diagrams when required. Review all sales documents to confirm that the equipment and technical positions will meet the client's needs. Deliver World Class Service - Develop and maintain strong relationships with clients at all levels of their organisation and provide outstanding customer service while focusing on client retention. Provide leadership for Technical teams on events. Ensure that all the necessary HSE documentations including but not limited to Risk Assessments and Method Statements are in place and communicated to the project delivery team prior to the execution of an event. Event Execution See the Bigger Picture - Act as the project leader and onsite contact for the client throughout the event. Manage all phases of event technical execution from load-in through run of show to load-out. Assume ownership of inventory management throughout the event. Communicate the project plan and client expectations to event team. Manage onsite changes, including schedule, equipment or workforce modifications. Value People - Mentor and communicate with Encore Team Members on event execution and best practices to help improve the local knowledge base and experience in the market. Do the Right Thing - Ensure compliance with established Technical Standards and Production Standards. At all times, the Project Manager is expected to abide by all health and safety requirements to company and international standards and to ensure that all team members and subcontractors working onsite adhere to the same. Follow up with clients on-site to ensure that their needs are met and the equipment setup is working properly. Financial Management Assist in the creation, analysis, and execution of the project budget, partnering with regional leadership to mitigate external workforce and sub-rental spend. Manage event costs to align with budget and ensure all onsite changes are communicated to sales for billing purposes. Assist with the completion of post-event client invoice. Work with operations management to ensure the prompt payment of all external vendors Ensure compliance with Encore Policies and Procedures to minimise company's exposure to liability claims and property damage, theft and misappropriation. Administrative & Training Complete Encore post-event process, to include the completion of all post-show reporting, confirming all workforce hours are accurately entered and ensuring that outsourced equipment is returned to appropriate provider. Participate in the development of Project Management SOP's. Conduct review and analysis of proposed events as required. Job Requirements 4+ years in corporate production 1+ year of Supervisory experience preferred Strong written and oral communication skills Strong Technical Background Strong Client relationship skills Familiarity with budgets and cost control Operational logistics experience Works well under pressure Ability to manage multiple complex job functions within a fast-paced environment MS Office experience required Technical diagram knowledge / experience preferred Ability to travel up to 50% may be required Competencies Optimises Work Processes Financial Acumen Detail Oriented Problem Solving Drives Quality Results Communicates Effectively Plans and Aligns Hospitality Builds Effective Teams Decision Quality Responsiveness Manages Complexity Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales & Events Manager French Speaking £40-45,000 per annum, Remote-first working culture with team offsites Who They Are: They re a specialist global events agency for the private equity sector. They deliver high-impact Annual General Meetings, Investor Days and Markets-focused events across London, Paris, New York, and more. Their reach may be global and the client list impressive, but they re a small (but growing), boutique-style environment This is a unique role that will blend the commercial elements of growing the business through new client acquisition (sales) and delivering world class events. There are strong connections to the Paris market, making native level French a must alongside fluent English. Why Join? You ll be a key part of a company with a vision for growth that doesn t glorify the hustle. You ll own your work and have autonomy, trust and the space to learn from amazing mentors that know you re human. What you ll do: You ll combine new business growth with delivering premium events (AGMs, Capital Markets Days, Investor Days etc.) for international clients. Reporting directly to the CEO for business development activities and working with the Global Head of Events for project delivery, this role combines client acquisition through converting leads to tailored pitches, understanding client needs and budgets and networking with the bigger picture of commercial strategy and the kick off, project management and execution of engaging, premium events. What you ll bring: Solid client facing experience within the events industry (agency and in house) including a role in sales, business development, and full-cycle event delivery. Strong commercial acumen with a proven ability to pitch, negotiate, and grow accounts Excellent written and verbal communication in both native level French and fluent English Proficiency with budget management and financial reconciliation Familiarity with CRM and event tools (e.g. Salesforce, HubSpot, Cvent, SpotMe, Appcraft) Well organised, proactive and capable of managing multiple tasks and demands simultaneously Team-oriented, adaptable, and supportive; things can change fast! Willingness to travel for meetings and events Please do get in touch to hear more of this story. A great time to join a rapidly evolving success story and make a difference. Career paths will open as they grow. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at

The Company One of the UK's leading law firms, with a presence across the globe, is currently looking for a Business Development Manager to join their London office. This role reports to the Global Head of Business Development and is responsible for supporting the Derivatives & Structured Finance group. It offers an opportunity to enhance business development impact within the practice and influence strategy at the partner and product group level. The Responsibilities Provide focus to the delivery and direction of BD Lead on communication, coordination, and strategic leadership of the international group. Prepare proposals, pitch presentations, and credentials statements for DSF opportunities. Coach partners on their presentations and ensure best practices are followed. Identify client entertainment opportunities with lawyers and the CRM team, and challenge partners on hospitality and marketing spend. Track marketing spend against clients and teams to ensure activities align with strategic priorities. Develop in-depth knowledge of key clients in the market. Manage strategic client relationships and coordinate client targeting efforts across the DSF group. Collaborate with partners and senior associates to develop and execute business development strategies. Liaise with the Communications/PR team to enhance external profiles for selected product areas. The Candidate Extensive BD & Marketing experience in a professional services organization. Previous derivatives, structured finance, or capital markets experience (preferred). Proven track record of achieving business objectives. Ability to motivate fee-earners and develop business development plans collaboratively. Please note : Only candidates with relevant experience in Law Firms, Accountancy Firms, Management Consultancies, Property/Construction Firms, Financial Services Firms, or relevant Associations or Agencies will be considered. Applications outside these sectors will not be accepted. Blue Legal offers employment agency services for permanent roles and employment business services for temporary roles. The Recruitment Process - How to get it right! Effective recruitment can vary greatly depending on your approach. Knowing how to optimize your recruitment process is essential. We provide executive recruitment, search, and career coaching for legal, business development, marketing, events, PR, and communications professionals. London New York

As a Recruiter, you will play a crucial role in attracting, hiring, developing and retaining top talent for SevenRooms. Your role as Recruiter will be heavily focused on hiring Go-To-Market (Sales, CS, Support, etc.) talent in our EMEA and APAC Roomie hubs. Recruiters will remain closely connected to all Roomies throughout their tenure at SevenRooms, with a particular focus on their first-year experience, longer term career goals and internal mobility moments. This is a highly cross-functional role that will help ensure that all Roomies feel empowered, engaged and supported throughout their career at SevenRooms. This role reports into our Manager, Talent Acquisition and will require 2-3 days per week in our London office. At SevenRooms, our commitment to being world-class extends beyond achieving ARR & MRR milestones, it encompasses the growth, development and engagement of our greatest strength - our people. The Talent Acquisition team is committed to providing all Roomies with unparalleled service and support throughout the entirety of their career journey with us, from the recruiting process to promotions & mobility and everything else in between. We're not just building teams, we're creating a community where everyone has a seat at the table and the support they need to grow their careers with SevenRooms. What You'll Do Full-Cycle Talent Acquisition: As the first point of contact for all future Roomies on their career journey with us, you will be committed to providing service beyond exception for all candidates. Own full lifecycle recruitment: source, screen, interview and hire candidates. Implement effective sourcing strategies that identify highly qualified, diverse candidate pools. Maintain active pipelining efforts across evergreen roles. Provide coaching & advice to hiring teams on recruiting best practices and strategies. Collaboration & Stakeholder Management: You will partner with hiring teams to implement inclusive and equitable recruiting strategies at scale, while providing support for candidates, hiring managers and interview teams throughout the process. Provide training and guidance to hiring teams on interview best practices and inclusive hiring techniques. Candidate Experience: Deliver a world-class experience to all candidates by ensuring clear communication, timely updates, and a respectful hiring process. Act as a brand ambassador, promoting the company as a premier employer of choice through talent branding and engagement initiatives. Data-Driven Reporting: Track and analyze recruitment metrics to evaluate the effectiveness of strategies and identify areas for improvement. Prepare and present regular reports on recruitment activities, pipeline health, and hiring performance to leadership. Act as a trusted advisor to stakeholders, offering data-driven insights on hiring metrics and market trends. Collaboration & Cross-Functional Projects: Develop strong relationships with employees and their managers. Support employee & manager training initiatives and employee engagement workshops, including facilitation of Manager Pods. Talent Engagement & Retention: Partner with People Success, Talent Experience, and Learning & Development to support execution of programs around employee engagement & retention, internal mobility and learning & development. Recruiters will serve as career coaches within our 7R Career Cafe (internal career center). As needed, Recruiters will provide support to the People Success & Talent Experience teams on employee touch points throughout initiatives which determine milestones for their career at the company. Our Mid-Year and Annual Performance Reviews, Onboarding, Stay Interviews, Learning & Development, Talent Branding are some examples of initiatives where you would have an impact on how employees can take action to further their career. Who You Are Experience owning full-cycle recruitment process: Source, interview and schedule candidates, manage hiring processes, and negotiate offers Accomplished expertise in hiring GTM talent, with experience pivoting into Tech hiring when needed Ability to develop customized Talent Acquisition strategies with Hiring Managers utilizing competency-based hiring tactics Strong commitment and understanding of the importance of exceptional customer and stakeholder experience - from candidates, employees, hiring teams, key partners and everyone else in between. Adept at building strong partnerships with internal and external stakeholders of all levels, and a keen ability to understand their needs and provide strategic guidance on best practices Ability to develop authentic, meaningful connections with people from varying backgrounds from the globe with a focus on understanding and supporting career growth and goals Comfortable leveraging quantitative & qualitative data to tell stories and make informed decisions around process improvements, recruiting strategies and overall performance. Strong written and verbal communication skills. Creative, curious problem solver with a bias towards thoughtful action and achieving results Highly detail oriented with effective project management skills. Ability to manage multiple projects or initiatives concurrently Collaborative team player, but also able to drive initiatives independently Ability to connect the dots, develop strong business acumen and establish trust at all levels What We Offer A fresh start: SevenRooms offers the unique opportunity for eligible new hires to participate in our Fresh Start Program, where the company provides the option to curate your own meaningful experience, to reset and refresh. Whether you want to prioritize self-care and rest, connect with loved ones, or treat yourself to something new - the choice is up to you and our team is ready to help make that happen. Equitable compensation: Our compensation packages are based on competitive external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company. Comprehensive benefits package: SevenRooms provides access to private medical coverage, life insurance, and income protection. Employee programs: Through our Roomie's Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You will also receive unique milestone awards throughout your journey with SevenRooms, including swag, experiences, and trips to celebrate specific years of tenure. Learning and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs as part of many reimbursement options available through Roomie's Choice. About SevenRooms SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin' Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf. SevenRooms has been recognized as a top employer for its people-first approach by publications including: Inc. Best Workplaces (2023, 2022, 2020) Inc. 5000 (2024, 2023, 2022) Built in Best Places to Work NYC (2023, 2022, 2021, 2020) Built in Best Place to Work NYC - Midsize Companies (2023, 2022) Forbes Best Startup Employers (2022) SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile . click apply for full job details

Senior CRM & CX Manager, Global CIX (Mat Cover) Ref #: W162740 Department: Data Analytics City: London State/Province: London Location: United Kingdom Company Description Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview Job Title Senior CRM & CX Manager, Global CIX (Maternity Cover) Location London What began more than 50 years ago with a collection of ties has grown into an entire world, redefining the American style. Ralph Lauren has always stood for providing quality products, creating worlds and inviting people to take part in his dream and his lifestyle. The Consumer Intelligence and Experience (CIX) organization is focused on leveraging consumer insights and predictive analytics to drive personalized consumer experiences at scale. This team manages all aspects of market research, customer segmentation, first party data build up and consumer activation (Acquisition and Retention) along the consumer journey (Media, CRM, Clienteling), for all brands and channels across our global organization. As part of the Global CIX organization, we are seeking an experienced, passionate and highly organised individual to join the CX Strategy function. The successful candidate will be a data literate and analytically minded individual who will help develop and deliver critical customer centric and data projects enabling the CX vision and strategy, and ensure its regional implementation and successes while elevating the Brand with a fashion and luxury sensitivity. KEY RESPONSIBILITIES DRIVE AND DELIVER THE ROLL OUT OF INITIATIVES SUPPORTING GLOBAL CX STRATEGY & VISION Manage strategic customer projects aligned to data strategy and marketing campaigns. Work collaboratively with regional CIX teams (EMEA, US, APAC) to ensure their regional roadmaps are aligned and prioritized against the global vision and objectives. Ensure full consistency and partnership across regions. Report back at Senior Management level on objectives, targets, projects roll out, performance and next steps Ensure best practice for data use across: automation, CX, clienteling, retention initiatives and customer journeys. Manage and implement key CIX project workstreams and roadmaps: o Develop our Digital passport product in partnership with IT to develop and build data requirements to advance this program. Manage the Marketing awareness program. o Progressive Data Capture & Data Strategy: drive and build awareness of Ralph Lauren's database health and opportunities for growth. Quarterly communication presentations and updates on existing customer data, enhance quality of data and capture fields that will support future modeling and segmentation needs. Drive growth opportunities leveraging data. o Comfortable working with data and driving technical conversations. o Data Capture: review, assess, and improve all data capture points, mechanisms, and fields o Support and coach a direct report in driving data usage, POCs and strategies. o Manage a small team of two direct reports with coaching as needed. Experience, Skills & Knowledge PREVIOUS EXPERIENCE Advanced CRM and data strategy, CX experience, track record of using data insights to inform decisions within a retail company or relevant consulting agency, FMCG group, tech company. Experience of managing complex CRM project delivery in a global organization, managing multiple workstreams and resources in line with budgets and deadlines; tracking and reporting on project progress and statuses. Track record of working successfully in partnership with internal stakeholders and managing external suppliers. 7 or more full strategic cycles of experience in the same role or similar required for a position of this nature. PERSON SPECIFICATION Strategic thinker with vision and the ability to see/understand the big picture, develop new ideas in line with the latest data landscape and technological developments around AI, ML and automation. Strong Project Management, prioritization and organization skills. Luxury or fashion sensibility Proven analytical and quantitative skills, strong attention to detail, and an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause analysis. Excellent written, verbal, presentation, and interpersonal skills, including an ability to communicate complex concepts clearly and concisely with technical and non-technical teams across multiple business segments, including results packaging and development of management presentations Team management and leadership, communications and building collaborative internal relationships Strong hands-on experience working with real-world advanced analytics and data challenges and managing a complex portfolio and multiple stakeholders in a fast moving, dynamic and matrixed team and business environment

Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Strong communication skills Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance

Interim Strategic Hotel Director, Molton Brown, Global Founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values we pride ourselves to be listed among the World's Most Ethical Companies since 19 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect. Kao in London (Currently playing) Duration: 12:00 Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience. Purpose of the position Develop and execute strategic plans to drive sales growth with existing hospitality customers across EMEA. Set and oversee sales targets, ensuring both customer retention and new business acquisition goals are met. Build and maintain strong relationships with key decision-makers to enhance customer satisfaction and loyalty. Act as a brand ambassador for Molton Brown, representing the company at senior levels and driving brand visibility in the hospitality sector. Lead team of 4. Professional Experience Over 5 years experience in new business development and working in Sales Hospitality. Experience with a luxury brand selling business to business. Knowledge of the EMEA luxury hotel and hospitality market. Manager of teams and great working with people. Key Responsibilities Manage EMEA sales team to drive sales and profit in line with global hotel strategy. Working with Hotel Director to define what the global strategy means for EMEA. Deliver Sales and Profit vs. budget on a monthly basis and roll up to the annual target. For own accounts. • Drive and achieve area sales, margin, and overall business profitability, ensuring sustainable growth. • Develop and execute strategic sales initiatives to maximize revenue across all accounts. • Monitor and analyse customer performance, identifying shortfalls and implementing corrective actions to improve results. Lead annual budgeting processes, ensuring financial targets align with company objectives for both top lines and bottom line and roll up across EMEA hotel team. Prepare, present and analyse sales and profit reporting. Ensure EMEA sales team maintain Account Management System by ensuring that all customers data, all new account information, leads and enquires are updated on Salesforce. Lead team through strong leadership, organisation and motivate the team and other stakeholders. Become an expert in the industry with regards to assigned territory, and effectively build Molton Brown's presence and brand awareness with key decision makers; Establish networks with local hospitality organisations with EMEA Actively seek and build new business and individual hotel level as well as group level. Project Management of key business initiatives such as strategic development of the EMEA market, marketing initiatives, Salesforce compliance including reporting. Negotiation with larger 3rd party groups and impact in EMEA for group deals. Ability to Build and Maintain Cross-functional relationships internally and externally Ability to manage a team Flexibility and Adaptability - Adjusts to work processes or procedures, adapts to others, and works effectively and in a positive manner when under pressure. Strong Communication skills both verbal and written/Conveys information clearly and concisely both in person, via corres- pondence and over the phone. Expresses oneself well and professionally and listen to others and ensure understanding of info Organising - Manages their time, Handles multiple activities, Establishes priorities, Meets deadlines, Deal with disruptions and interruptions, and overall works efficiently and effectively. Experience in new business development luxury brand preferably selling business to business within the luxury hotel and spa market. Sucessful track record of achieving sales goals and budgets Precision - Ability to pay close attention to detail, write clearly and legibly. Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World's Most Ethical Companies since 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect. How we work: Having been selected among the World's Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers. What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation. Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community. Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect. How we work: Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers. Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community. Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit Job Title Interim Strategic Hotel Director, Molton Brown, Global

Organisation: The National Trust for Scotland JOB PURPOSE To provide operational delivery of the visitor experience and supervision in the Food & Beverage department at Fyvie Castle and on-site Events in line with the Trust's policies. Delivering Performance standards and targets to ensure enjoyment of the property by visitors and members is maximised and key commercial, financial and development objectives are achieved to make the property fully sustainable. The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service and with delegated responsibility for catering duty management is very often the face of the Trust to visitors. As such directly influences public perceptions of the Trust and is significant to developing and maintaining the property's reputation. This role requires weekend working and at times may require the post holder to work evenings to cover events. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Supervising/undertaking the day-to-day operation of the property and environs to ensure excellent customer/visitor experience. This includes supervision of: Catering Operation Lead with menu development and the preparation and presentation of a high-quality food and drink offer. Ensure compliance with health and safety, food hygiene, food allergen, licensing and environmental health standards, completing all related record-keeping. Assist with food led events throughout the year to support over all business goals. Visitor experience Offer excellent customer service and ensure all members of the team do the same. Support property-wide targets for completion of visitor surveys to understand more about our visitors. Act as one of our duty management team, responsible for ensuring a safe and smooth visitor operation, opening/closing the visitor attraction, addressing issues, emergency procedure and providing relief cover, as required. Line management of Visitor Services Assistants - Food and Beverage Duty management responsibility includes opening and closing of all on-site facilities. Ensure the property social account is managed to generate interest and help drive visitor engagement. Support the informal learning and community engagement and outreach programme. Security of the Property. Ensuring the completion of cash/till reconciliation. End of week reports and reconciliation. Ensure health and safety procedures, emergency procedures, and environmental procedures are followed. Deputising for the Visitor Services Manager on-site and off-site as required. Recruitment; induction; development; and management of all Food and beverage visitor services employees and volunteers. Ensuring that they understand role responsibilities and are equipped to fulfill the role to the standards required. Ensure the team feel valued, respected, motivated and supported. Supervising the activities of a team of permanent and seasonal Visitor Service Assistants (VSAs), achieving excellent staff performance and motivation through induction, training, task-setting and coaching on front and back of house. Working closely with other managers across the Property to deliver a programme of visitor events, which increase visitor numbers, drive secondary spends and support overall Property targets. Instil a Health and Safety culture across the property, ensuring the teamwork within the property's 'Safe System of Work' to reduce risk of incidents and accidents to volunteers, employees and visitors. REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE Qualifications Essential Significant previous experience of working in an operations role in the hospitality industry - including supervision of staff and/or responsibility for specific activities. Previous event coordination/management experience. Excellent customer service skills. Excellent organisational, administrative and time-management skills with the ability to prioritise and re-prioritise workload to meet changing demands. An understanding and commitment to the aims and objectives of the National Trust for Scotland. Access to own transport and full Driving License. Desirable Food and Hygiene Qualification. Current First Aid certification. A formal qualification in Catering, Hospitality, Tourism or Event Management. Barista trained. The ability to think and act quickly when confronted with emergencies. Competent user of Microsoft Office products. DIMENSIONS AND SCOPE OF JOB Finance Management Share responsibility for achieving the catering budget together with the F&B Manager. Monitor commercial performance and adjust activities to capitalize on sales opportunities and run a cost-effective catering operation. Supervise daily café till operations and perform end-of-day income reconciliation. Assist the F&B Manager with menu costing and stock-taking. Supervise active record-keeping in line with Environmental Health requirements Tools / equipment / systems Access to laptop and relevant online people management, training, financial monitoring and stock ordering systems, including NTS intranet and Microsoft 365. EPOS tills and chip and pin machines. Fully equipped commercial catering kitchens. Use of internal finance and banking systems. Performance indicators and targets Weekly, monthly and annual sales and cost of sales targets. Food compliance standards and record-keeping. Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback.

Eclipse Hotels Group is an international family owned hotel group who are headquartered in West London. Our company's current portfolio includes brands such as Holiday Inn, Holiday Inn Express and CiTi Hotels, located across the UK, Europe and the Caribbean. An excellent opportunity has arisen for a General Manager at our Holidays Inn Express Poole. You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience. The moment our guests step into one of our hotels, they walk into a genuinely memorable experience. As our Genral Manager you'll provide overall leadership and direction for our hotel by maximizing financial returns, driving the development of people, creating and maintaining a unique guest experience, executing on brand standards and building awareness of hotel and brand in the local community. Join us and enjoy the following benefits: Discounted Hotel Rooms at 5000+ IHG Hotels worldwide. With 50% off Food and Beverage Services Employee Assistance and Welfare Program Health Plan Life Insurance Cashback and discounts on the leading high street retailers Complimentary Meals on duty Employee of the Month and Employee of the Year celebrations Recommend a friend scheme Excellent Training & Development What will your key responsibilities and duties be? To oversee the hotel in all aspects, including operations, revenue, finance, human resources etc. to achieve the highest service standard and business performance; Drive sales and Revenue to increase profitability, whilst reviewing labour and costs on a regular basis. To manage all hotel departments, to ensure high standard delivery of services daily in all aspects, including Front Office, Housekeeping, F&B, Maintenance etc. to meet or exceed the brand standards; Actively liaise with our Brand Company and Head Office in all key metrics, identify quality gaps and training needs, create action plan and follow through to improve hotel performance; To best hire, retain and engage your Team Members through effective recruitment and training; To report and highlight operational issues to company director and relevant departments in Head Office to ensure actions have been followed up on a timely manner; Create a warm welcome to everyone and set the tone for each of our guests' experience. Oversee HR related responsibilities in accordance with rules and policies. Develop your team and support the improvement of their performance through effective coaching and feedback. Create clear objectives, recognise good performance and manage underperformance. Ensure your team are legally complaint in every area. How will you achieve this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every Team Member throughout our brand of hotels. Each hotel delivers True Hospitality in their own way, making them unique. At the heart of it is our key core service skills. True Attitude : being caring, wanting to make a positive difference, and building genuine connections with our guests True Confidence : having the knowledge and skills to perform your role, and giving our guests the confidence that they can trust you, to help and support them during their stay True Listening :focusing on what our guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs True Responsiveness : is about providing our guests with what they need, and doing so in a timely and caring manner What we are looking for: Previous management experience in a similar role. Have a strong all-round knowledge of Front Office, F&B, Finance, Revenue and Human Resources etc; An in-depth knowledge of Food Safety and Health & Safety Standards. Experience in supporting training processes, including delivering training and maintaining training records are essential for this role; Proactive, composed, enthusiastic, approachable, able to build strong rapport with guests and managers, and able to motivate your team under pressure; Excellent communication skills in all aspects; good organisational and administrative skills with an eye for detail; Your problem-solving skills will turn issues into opportunities so that every one of our guests leaves with great memories. Flexibility - nights, weekends and bank holiday shifts all come as part of the job! We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes inclusive, people focused culture.

Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Strong communication skills Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family Revenue Manager - Luxury Hotel ME London Location: London, UK Salary: Negotiable DOE + 10% Bonus Hybrid working to be discussed during the interview Where Luxury Meets Lifestyle. Welcome to ME London , a destination where avant-garde design, luxury hospitality, and bold innovation converge in the heart of the city. As part of Meliá Hotels International , our five-star flagship property is now seeking a dynamic and commercially sharp Revenue Manager to lead our pricing and distribution strategy and help us stay ahead in one of the world's most competitive hotel markets. Your Mission: To maximise revenue, profitability, and RevPAR by developing and executing strategic pricing decisions across all market segments and distribution channels. You will be the key driver of commercial performance, partnering closely with sales, marketing, e-commerce, and operations teams - while having autonomy to make real impact. Key Responsibilities: Design and implement multi-segment pricing strategies to maximise RevPAR and EBITDA . Daily oversight and management of Duetto's pricing rules and tactical adjustments by market segment and room type. Monitor production across GDS, IDS, direct bookings , and other key channels. Deliver weekly and monthly forecasts and budgets , aligning with departmental heads to create actionable strategies. Champion OTA disintermediation by optimising direct channels and loyalty programs. Leverage tools including Duetto, Opera Cloud, Power BI, and Harmony to drive high-accuracy forecasting and insightful reporting. Prepare and lead compelling presentations for senior leadership and business review meetings. Oversee group and event revenue quoting process to ensure alignment with overall hotel strategy. Support M&E, marketing, and sales teams with strategic insights and pricing guidance. Requirements: Minimum 3 years' experience in revenue management within a luxury or five-star hotel environment . Expertise in Duetto, Power BI, Opera Cloud , and other revenue management systems. Advanced Excel proficiency with strong analytical modelling skills (e.g., INDEX-MATCH, PivotTables, array formulas). In-depth knowledge of the London hotel market and competitive positioning strategies. Strong character with the ability to influence stakeholders and drive results across departments. Experience in a branded or international hotel group (preferred but not essential). Why ME London? Be part of a global brand known for cutting-edge hospitality and experiential luxury . Work in an award-winning hotel with bold architecture, vibrant culture, and iconic guests. Enjoy a competitive package : salary negotiable DOE, 10% bonus , and hybrid work flexibility . Access to career development, global mobility, and employee perks across Meliá's portfolio. Ready to Join Us? If you're commercially driven, passionate about performance, and excited by the opportunity to shape revenue strategy at one of London's most talked-about luxury hotels - apply today . Take your career to new heights with ME London . Because belonging to the great Meliá family is being VIP Holidays: 29 days' holiday including 8 public holidays increase to 31 with length of work Contributory pension scheme Refer a friend bonus: £500 (subject to successfully completed 6 months' probation) Discounted dental and health cover with HSF Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets) Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules) High street discounts: with Perks at Work At Meliá we are all VIP Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want. Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitment to equality and diversity , avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company . Additionally, we support the sustainable growth of our industry through a socially responsible team . In this sense, our motto is " Towards a sustainable future, from a responsible present ". Thanks to al our collaborators, we make it possible. If you want to be " Very Inspiring People ", follow us on: