161 jobs found

Strong Customer Services; Automotive; Administration; IT Skills Job Role The Group Car Scheme advisor will maintain the accurate details for all new starter and additional driver applications, including carrying out licence checks with our supplier, creating a customer record within the GCSO system, ensuring eligibility and Insurance criteria are met in line with guidelines, maintaining Affordability Policy is adhered to and allowances set up accordingly and liaising with employees to find them a suitable vehicle for their start date. The Group Car Scheme advisor will maintain the accurate details for the management of our retired OFK population: the order to delivery process, the maintaining of monthly direct debit payments, the calculation of final deductions for returned vehicles, the calculation and deduction of fines/excesses via direct debit and for providing purchase price quotes in an accurate and timely manner. The Group Car Scheme advisor will maintain the accuracy of the order delivery processes, including maintaining customer data in line with GDPR, the production of Credit Sale and Loan Agreements, quoting for the Group Car Scheme Bikes and OFK vehicles through the Fleetware system. In addition, the accurate setting of contracts live within Fleetware and for Bike and OFKs, this includes checking that all invoices match in every case. The role holder will perform the running and analysing of the weekly order banks to ensure all vehicles have been set live and will run and provide monthly payroll and live fleet reporting to the HRMs across the Group. The Group Car Scheme advisor will provide customer support for any in-life queries/issues; processing fines through employee payroll, supporting customers through the telephone, drop in's and email for any Car Scheme queries, maintaining scheme compliance in line with FCA regulations, maintain the provision of fuel cards and maintaining relationships with our preferred suppliers. In addition, the role holder will support customers with updating payroll, liaise and escalate any licence queries raised by our supplier (revoked licences etc) and provide Purchase Price quotations for leavers and liaise with HRM for Settlement Agreements and Retirees; managing the purchase process in the Fleetware system and with Thorne to update the V5. Responsible for investigating all Customer Complaints to reach a high standard of resolution. Understanding the situation and working with the Business Customer Escalations team to ensure feedback and resolution is delivered in a timely manner. Responsible for maintaining the payroll deductions or disputes at the end of the contract include Fail 1, Fail 2, Immediate Fail and unauthorised repairs, PTI deductions, and any required contract charges. The role holder will provide HRMs with supporting evidence following removal of employees from the scheme or support with the setting of any required ordering restrictions. In addition, the Group Car Scheme Advisor will be responsible for generating Adhoc invoices for our Direct Debit customers. Responsible for maintaining bespoke and sensitive employee queries/issues either directly with the employee or via the HRMs; including supporting with affordability (financial difficulties, change in circumstances), Insurance (Driving ban/accident), Health (Special ordering requirements), Leaving the business (Retiree, leaver or on a settlement agreement) and escalating to Group Car Scheme Co-ordinator where appropriate. When the Group Car Scheme contract comes to an end, the Group Car Scheme Advisor is responsible for maintaining end-of-contract duties, including the calculation of termination fees and returning cars to the Fleetware system and importing Appraisal and Disposal Invoices. Responsible for ensuring process and procedures adequately take into account our Consumer Duty responsibilities and that we have appropriate processes for identifying and ensuring good customer outcomes, including for customers with characteristics of vulnerability. A key responsibility that each Associate ensures that they are aware of and maintain on an ongoing basis a working knowledge of the regulations and business obligations that affect their role. Education Minimum GCSE, including Maths and English.Good understanding of the Fleet Industry Operational requirements. Skills Previous experience in a telephone-based customer service role in the Automotive or Financial Services industry is additional skills: special skills / technical ability etc.Computer-literate with sound knowledge of all Microsoft Office packages. Good level of numerical understanding and accuracy. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Order to Cash Coordinator page is loaded Order to Cash Coordinator Apply locations The Adelphi, London, GB time type Full time posted on Posted Yesterday job requisition id R-20173 Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company's portfolio includes many of the world's most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others. Job Description Location: London, GB Condé Nast is a global media company, home to iconic brands including Vogue, GQ, Glamour, AD, Vanity Fair and Wired, among many others. Our award-winning content reaches 84 million consumers in print, 367 million in digital and 379 million across social platforms, and generates more than 1 billion video views each month. We are headquartered in London and New York, and operate in 31 markets worldwide, including China, France, Germany, India, Italy, Japan, Mexico & Latin America, Spain, Taiwan, the U.K. and the U.S., with local licence partners across the globe. We are looking for an Order to Cash Coordinator to work in our London office. This role will report into Order to Cash Lead. What will you be doing? Oversight/management of UK cash collection and a reduction in our DSO / debtor position, including liaising with Bangalore Controlling team responsible for cash collecting and invoice corrections. Identify, track, manage, and investigate delinquent customer accounts Prepare and maintain regular reports on OTC metrics, including cash receipts, aging reports, collections and open orders Collaborate closely with other departments, such as Sales, Digital Media Strategy and other departments to ensure smooth order flow and dispute resolution Act as a point of escalation for Bangalore Controlling team, including liaison with customers to negotiate payment arrangements Provide accounting guidance to the commercial team Supporting the UK Market Controller and FP&A team to ensure accurate Month-End Close reporting (under US GAAP) and statutory reporting (under UK GAAP). Cultivate working relationships with customers, guiding them through the repayment process Follow up with customers to ensure payments are made in a timely manner Use SSG / Workday to monitor and update outstanding accounts Keep records of all customer communications to build individual debtor cases Responsible for maintaining Customer credit checking and review processes Responsible for driving dispute performance and prevention Analyse OTC performance data to Identify and implement process improvements/automation to enhance process efficiencies Document and create handbooks/manuals for existing and new processes Perform UAT as and when required for new and existing finance applications Liaise with the technology and external consulting teams to map and launch new processes and systems Assist with internal and external audits by providing necessary documentation and information Ad Hoc duties and the ability to be flexible Engage with / Support the offshore AR team in: Reviewing and monitoring customer payment histories and credit limits Ensure accurate application of cash remittances Ensure account receivable activities and entries posted Procession suspension and reinstatement of accounts in line with credit policies Who you are: Thorough understanding of the end to end Order to Cash cycle, encompassing invoicing, collections and cash applications Strong written and verbal communication skills, including active listening for alerting customers of non-payment, determining reasons for non-payment and explaining payment options in simple terms Diplomacy for discussing sensitive matters tactfully Negotiation skills for convincing customers to meet their financial commitments Conflict resolution for calming hostile non-paying customers Bookkeeping and numeracy for determining outstanding payments and appropriate payment instalments Intermediate to Advanced Excel skills Proficient in ERP systems (e.g. SAP, Oracle Workday, or similar) Ability to work autonomously and collaboratively in a fast-paced environment. Sound knowledge of financial regulations and practices. Significant experience within an Accounts Receivable role / Proven experience and understanding of AR (billing, allocating cash and chasing) Exceptional attention to detail, with the ability to handle large volumes of data accurately and efficiently Methodical approach to day to day, monthly and annual tasks and an eye for detail Apply understanding of assigned accounting processes to identify gaps and propose continuous improvement measures Proactively seeks feedback from fellow team members and other internal and external customers, and uses this to inform future delivery of services. Experience in a similar role within a multi-site business or Finance Shared Service Centre is desirable. Where will you be? We value collaboration, and our team comes together in our Waterloo office four days a week. What benefits do we offer ? 25 days holiday and extra days of annual leave for life events Core hours Competitive pension scheme Bupa Private Healthcare Enhanced maternity leave and family leave Season ticket loans Cycle to work scheme Employee Assistance programme Bring your dog to work A wide variety of wellness benefits including gym discounts Discounts and Magazine Subscriptions Employee Resource Groups to provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce Condé Nast Learning Hub where you'll find all Condé Nast-developed learning courses and training, and over 16,000+ courses in seven local languages What happens next? If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile. Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics. About Us Condé Nast is a global media company home to iconic brands including Vogue, GQ, AD, Condé Nast Traveler, Vanity Fair, Wired, The New Yorker, Glamour, Allure, Bon Appétit, Self and many more. Headquartered in New York and London, the company produces award-winning journalism, content and entertainment for every platform today and operates in 32 markets worldwide including China, France, Germany, India, Italy, Japan, Mexico, Spain, the U.K. and U.S., and Taiwan. At Condé Nast we value diversity of background, views and cultures. We celebrate people for their personal qualities, their skills and contributions. And we recognize the power our brands have to influence and shape culture, catalyze action and help make our world a better place for all. For more information, please visit and for Twitter for Instagram.

Customer Services Coordinator Your new company Hays are working with a growing Manufacturing business in Telford who are looking to appoint a Customer Services Coordinator on a permanent basis. They are seeking a proactive and customer-focused Customer Support Coordinator to join a dynamic Customer Experience Department in Telford. This role is pivotal in ensuring a seamless and positive experience for our customers throughout all stages of their journey with us. You will act as the first point of contact, manage service and spares processes, and collaborate across departments to deliver exceptional service. Your new role As a Customer Services Coordinator, your role will involve: Serve as the primary point of contact for customers throughout all project stages.Assess customer needs and ensure they are met through each phase of the project.Manage customer cases and maintain accurate records of work in progress.Oversee service and spares quotation and order processes.Handle customer account setup and information gathering.Collaborate with internal departments to enhance the overall customer experience.Escalate issues and complaints appropriately and in a timely manner.Achieve and report on key performance indicators (KPIs).Build and maintain strong relationships with customers.Manage purchase orders, requisitions, and invoicing.Coordinate stock and inventory control with the Stores Department.Arrange engineer travel and accommodation.Maintain and manage engineer documentation.Support the Customer Support Help Desk with call handling, job scheduling, and job number control.Adhere to company Quality Management System (QMS) procedures and processes. What you'll need to succeed Proven experience in a customer-facing role, ideally in a fast-paced, agile environment.Strong communication skills, both verbal and written.Proficiency in Microsoft Office applications.Experience with Sage 50 or 200, or similar accounting/planning software.Ability to adapt and lead in a changing business environment.Excellent organizational and multitasking abilities. What you'll get in return What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Facilities Helpdesk & Reporting Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Helpdesk & Reporting Coordinator to join the team located in Paddington , London . This role oversees the day-to-day management of the Facilities Helpdesk, answering all calls from customers, responding to tickets and ensuring that tasks are responded to within the agreed timescale. Additionally, this role provides a comprehensive reporting service, ensuring that all data gathered from the operation of the account is reported in a useful and informative way. This role is also a deputy for the Lead Contract Support, stepping in to support and cover Contract Support duties when required. Role Summary: Positively respond to both our internal and external customers through effective communication and personal accessibility. Be an ambassador of the CBRE values and behaviours. Ensure a professional image of CBRE is presented to clients and visitors and ensure excellence in customer service is delivered and promoted at all times. Provide excellent customer service by understanding customer needs and managing client expectations. Actively participate in a diverse and effective team - attend all meetings and promote open and inclusive environment. Ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. To include the active participation in a safe working environment. Achieve results within quality and time restraints to include both internal and customer KPIs. Monitor the Facilities helpdesk, ensuring that all calls are responded to promptly and that tickets logged on the CAFM system and assigned to the appropriate engineer. Run regular reports from the CAFM system, presenting trend information and providing management with data to support decisions. Drive performance against SLAs, ensuring that jobs are being responded to, updated and closed down within the agreed timescales. Prepare various internal and customer facing reports for the account, liaising with the appropriate people for accurate information and ensuring attention to detail. Maintain the QHSE database with hazard reporting and customer feedback. Complete the timesheet submission for payroll, ensuring that all annual leave, sickness and training is correctly recorded and that timesheets have the appropriate references for budget allocation. Raise service orders and purchase orders as requested, ensuring that all trackers and systems are kept up to date with the relevant information and that reports are sent out timely. Order all PPE, uniform and tools as required. Keep the account training matrix up to date at all times, ensuring that the team are notified of any training gaps and that training certificates are obtained for completed courses. Support the Lead Contract Support by covering any duties when required. Carry out any reasonable request from management. Experience Required: Education A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Training Excellent PC based skills, with experience in Word/Excel and Outlook - intermediate to advance level. PowerPoint and CAFM systems. Experience Previous experience of a customer-facing role using CAFM systems. Experience with running, interrogating and presenting management information. Financial administration experience. Aptitudes Strong customer service skills. Excellent verbal and written communication skills. Self-motivated and systematic. Results/ task orientated, attention to detail and accuracy. Excellent time management and organisational skills. Commitment to continuous improvement. Ability to work as part of a team, as well as independently. Characteristics Reliable and committed. Professional. Able to maintain a positive outlook whilst working under pressure and with changing demands and priorities.

We currently offer a fantastic opportunity to join a successful Fresh Produce supplier, who are at the forefront of their product category within the industry, supplying UK Retailers with the best fresh produce from Worldwide Growers. Due to continued success, we are delighted to offer the opportunity of Supply Chain Coordinator to join the team. Working as part of a dedicated team to ensure the smooth supply of Fresh Produce across 7 days a week, the position of Supply Chain Coordinator will report to the Supply Chain Manager will work closely with Procurement and Commercial colleagues becoming fundamental in the success of fresh produce product supply to key retail customers. This Friday to Monday Supply Chain Coordinator opportunity offers a varied portfolio of responsibilities to include; Manage product storage, inventory, packing & distribution. Responsible for administering inventory ordering, procurement and supporting profitability. Helping maintain customer forecasts ensuring forecast accuracy whilst keeping an accurate record of the inventory. Communicate and maintain the coordinated sourcing mission and strategy. Work closely with the sales / supply chain teams to ensure all sales volumes are supplied and pre-planned accounting for any external factors such as vessel changes. Work closely with the Warehouse team to manage stock arrivals and the safe storage of stock We require; Previous experience within a similar key support role, with exposure to stock Management systems or ERP, examples Prophet Stock Planning and Supply Chain experience within Fresh Produce is ideal Attention to detail, with excellent IT and numeracy skills; Microsoft, Excel Confident ability to work with all colleagues at all levels positively Salary; up to c 28k + bonus Location: Kent Hours - Friday to Monday

At KFH we are looking for a talent development coordinator to join our Talent Development team in Wimbledon. Do you have experience within a Learning and Development environment? Can you support a busy team where priorities often shift and change? Do you have experience in forming and developing great relationships with customers and colleagues? We're looking for an individual that can collaborate with others, share their knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a talent development coordinator to bring new thinking and embrace our legacy. At KFH, with over 60 branches across the capital we are London's largest independent property services groups, and we are growing! As one of London's leading property services groups we offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking. You will report into our Talent Development Manager. Responsibilities of a talent development coordinator include: • Ensure the smooth running of the talent department by supporting the team, and employees • Carry out all Talent Development coordination activities, including, sending out clear and concise joining instruction, tracking attendance, budget allocation for the department and booking training facilities and resources • Maintain accurate and up to date training records and documents and reporting on this data to support effective decision making • Schedule training events in line with company needs and manage the training room bookings process. • Manage training supplies and invoices, ensuring that supplies are kept fully stocked and that payment processing information is passed to the accounts department on time. At KFH we are looking for an innovative, organised and talent development coordinator with a proven track record of success and attention to detail, an individual that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our employees and stakeholders whilst achieving the right results, and enhancing our reputation. Each year we celebrate success by hosting a companywide Awards Ceremony, also we have many seasonal social events throughout the year. We also have regular involvement with our chosen London-based charity, London Youth. Activities vary from cake sales to Tough Mudder to marathons and we encourage our employees to participate. We pride ourselves in fantastic customer service, exceptional communication and delivering the right results. KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. KFH. People. We get it. Click here to see all our company benefits, including additional earning potential and discounts.

Our team is the best in the industry - is it time for you to join us? The Role: Our Lifting Services Division provides a range of specialist lifting equipment and provides bespoke installations hire and sales functions for a variety of customers, from small independent to large National accounts. As the first point of contact at our depots, the Hire & Sales Coordinator (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group. A typical day for the depot HSC will include: Processing all hire desk administration including customer and supplier queries Managing a variety of small and national account orders in a fast-paced environment Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities Interacting with sales and workshop teams to deliver bespoke lifting solutions to our customers Resolving customer complaints and supplier issues efficiently Successful applicants should demonstrate the following: Previous experience working within a high-volume customer service role would be desirable however full training will be provided Excellent customer service skills Effective communicator with strong organisational skills and attention to detail Proficient IT skills with working knowledge of MS Office including Outlook and Excel Strong team player with the ability to work to own initiative Although a hire-desk background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest. About GAP Group GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally. Benefits include: Competitive salary and bonus scheme. Employer Contributory Pension Scheme. Life Assurance. Up to 25 days annual leave plus public holidays. The option to buy up to 5 days additional leave. Employee Welfare Fund (company funded social events). Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jabs). So what next? If you think you fit the profile we would love to hear from you! To apply, all you need to do is upload your CV and complete our short application form and we'll take it from there. GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER

An opportunity has arisen for a Sales Executive to join a well-established organisation specialising in tailored solutions for the construction and property sector delivering high-quality services to both trade and commercial clients. As a Sales Executive, you will be driving new business opportunities while managing customer enquiries from start to finish. This full-time role offers a salary range of £28,000 - £30,000 plus uncapped Bonus and benefits. You will be responsible for: Handling inbound sales enquiries and converting them into confirmed orders Advising clients on tailored product solutions with a clear and confident approach Preparing quotations, pricing sheets, manufacturing specifications and invoices Maintaining accurate sales records using CRM and internal systems Liaising with customers, manufacturers, and suppliers throughout the process Contributing to market insights and supporting sales strategy development Working closely with senior management and internal teams to maintain service quality What we are looking for: Previously worked as a Sales Administrator, Sales Executive, Business Development Executive, Sales Support Administrator, Internal Sales Administrator, Sales Coordinator, Sales Support Executive, Sales Account Executive or in a similar role. Possess 1 years experience in a sales-focused role Skilled with sales / CRM systems and Microsoft Office tools, particularly Excel Experience with invoicing platforms such as Xero (or similar) Strong initiative and persistence to see sales opportunities through What s on offer: Competitive Salary Uncapped performance-based bonus scheme 25 days annual leave, plus bank holidays Private medical cover Pension Scheme Free on-site parking Comprehensive training on products, systems, and processes This is an excellent opportunity to join a progressive company where your success will be recognised and rewarded. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

THE ROLE: My client, a successful manufacturing and engineering company, needs an internal sales specialist to coordinate internal sales and customer account management activities. Using your strong communication and skills you will deal with customer requests over the phone and by email to manage the sales process to a successful conclusion and ensuring consistently high levels of customer service and satisfaction. In this role you will: Respond quickly and effectively to customer enquiries requests for information by email and other channels. - Manage the sales order process from quote / proposal to delivery and invoicing. - Build relationships and manage key accounts to ensure continued business and optimise revenue. - Liaise with external sales colleagues for a seamless customer experience. - Work closely with colleagues in all departments to ensure customers are kept informed at all stages and get the information required. - Obtain customer feedback for use in improving products, services and customer experience. - Maintain up to date product, pricing and delivery information. - Effectively manage systems and maintain accurate records. THE CANDIDATE: Ideally with experience in an internal sales or customer service / account management role working with longer term customer relationships and the delivery of more technical products and solutions, a technical background is not required but you will not be afraid to engage with and gain an understanding of technical products in order to understand customer requirements and communicate with clarity and confidence. Your skills and experience should include: - Strong written and verbal communication skills, able to adapt your communication to a diverse business to business customer base. - Computer literate and confident using CRM or similar systems. - High attention to detail and able to maintain accurate and up to date records. - Able to understand and analyse customer requirements and respond appropriately. - Able to influence colleagues and external partners to connect customers to the right people and get the information they need. - Assertive, determined, able to manage your own workload and contribute towards team and company goals in a collaborative environment. - Able to respond in a timely manner and work towards key deadlines with a flexible approach. In this varied role you will have the opportunity to make it your own and enjoy being part of a successful and growing business that prides itself on excellent customer service.

Role - Facilities Workplace Assistant Location- Birmingham Salary- £25,000 Your role as a Facilities Workplace Assistant: Our client are a multi-national law firm and they are looking to expand their FM team in Birmingham. As a Facilities Workplace Assistant, you will report into the Workplace Manager and the purpose of the role is to assist with the effective delivery of the Workplace services, including digitisation, print and post as well as supporting with the management of the health and safety of our people and our offices. We are willing to consider candidates who do not have the relevant experience but are passionate, hard working and looking to build a career within workplace, H&S and facilities. Your duties and responsibilities as a Workplace Assistant: High volume copying, collating, binding and laminating of legal documents, printing and colouring legal plans. Batch and bulk attachment printing using the relevant software. Scanning documents for the purpose of emailing using internal software solutions. Creating documents for internal and external issue and for presentations. Ensuring all documents are quality checked and returned within customer-specified time scales. Arranging printing and copying with external providers as required ensuring documents are returned within customer specified timescales. Ordering stationery and stock items and ensuring all office service centres and storage areas are well-maintained. Providing 'first line' fault finding capability on print/post room machines and all on-floor devices. Liaison with engineers where required and recording outcomes. Changing of toners for all multi-functional devices and checking paper levels around the office. The daily receiving-in, sorting, scanning and delivery of Royal Mail, DX, legal notices, other company mail and courier deliveries. Sorting and processing of hard copy mail items, liaising with the recipients as to the action required. Receipt, registering, sending and distribution of E-faxes as required. Ascertaining originators of un-referenced mail by database searches and/or e-mail notifications. The daily processing and despatch of all outgoing mail including special and recorded delivery items, using the online Royal Mail business account and Click and Drop software. Maintaining daily records of volumes sent out. Booking and management of courier services appropriate to requirements. Process requests for retrieval, distribution and collection of deeds and archives and in a timely manner. Checking items sent for storage are labelled accurately and all details checked and ensuring schedule of deeds is attached when archiving deeds packets and all other items are processed at file level. Production and updating of internal signage. Responding to general requests and tasks (access passes, AC, maintenance etc.) Providing support with general office administration, including assisting with the processing of invoices. Assisting with meeting room changes and general porterage. To undertake other duties as reasonably requested by the Workplace Manager or Workplace Coordinator. Health, Safety and Environment Ensuring that general office housekeeping standards are consistently met, tidying up and moving any items that create hazards as well as clearing away any delivered items promptly. Assisting with and completing floor walks and inspections and helping to identify and resolve issues. Assisting the Workplace Co-ordinator and Workplace Manager with the co-ordination and control of contractors. Reporting and recording of accidents and near misses. Monitoring the correct use of waste and recycling facilities, highlighting any issues to the Workplace Co-ordinator or Workplace Manager. Participating in fire evacuation/emergency procedures as a fire warden, where trained. Adhering to all set protocols, policies and procedures. Participation in other safety, business resilience and environmental related tasks as requested by the Workplace Manager. Technology, Innovation and Reporting Monitoring of office functions, identifying opportunities for improvement and reporting any faults. Use of Billback cost recovery system for all reprographics tasks. To provide volume and data reports as required. Use of CAFM system ensuring service, responding to Helpdesk queries ensuring calls are closed out satisfactorily. Assisting with ensuring that all records are kept up to date on CAFM for Auditing and Compliance purposes. To be successful in your role, you should have the following skills and experience: Positive attitude and willingness to learn Be a team player but also able to work on your own initiative when needed Candidates with professional services, law or general office experience will be very well received Ideally some Facilities or H&S experience, though this is not compulsory for the role. If you would like to discuss this role further please contact Jade Whitmore on /

Internal Sales Coordinator Stafford Salary up to £32k basic plus bonus The role is to provide internal support function to the external sales team along with liaising with the service department to collate detailed reports for dedicated Accounts. The admin support side of the role will see you provide back-office support to the external sales team with duties such as collating order information and other business support admin as necessary. Key Responsibilities Work closely with the Territory Sales Manager to support and further develop the relationship with the customer and optimize all sales opportunities Developing opportunities for sales manager through cold calling Handling of correspondence between Sales Managers and their customers; Ensure that KPI s and SLA s agreed with the Customer are managed and exceeded Liaising with other departments for pricing, availability, and delivery schedules. Support Manager in producing reports for review meetings Liaising with other departments within the company to ensure a smooth sales flow. Upload information for resign opportunities Investigate any changes to customer records on CRM system Receiving and responding to incoming sales enquiries, logging and distributing to relevant external sales team members Administration duties as required, such as filing contracts and other general sales related admin. Key Skills Required Database management experience Experience in writing detailed reports Previous experience dealing with outbound & Inbound calls & correspondence Excellent verbal & written Communication skills Demonstrable knowledge & experience of the Microsoft Office Suite of products Experience in handling customer data and also maintaining CRM content quality and accuracy A background in a customer facing role or customer services is essential Ability to work on own initiative, confident and self-motivated Able to work as part of the wider sales & marketing team and interact with other Depts. on a daily basis Attention to detail is absolutely key to this role Benefits 25 days holidays Pension Bike to work scheme Hybrid working Bonus incentives Early finish on Fridays Paid for training initiatives Contribution to optical requirements By sending your CV in response to this advert, you are giving us consent to contact you to discuss your application as per our privacy policy statement. If you do not hear from us within 7 days, please assume your application has been unsuccessful and your records will be deleted from our system. Our full Privacy Policy can be found on Anderson Scott website.

Are you a sales executive, account manager, marketing or customer service representative? Love working directly with customers? Enjoy working within the chemicals sector? A well established chemical manufacturer and distributor are working with Woodstock Recruitment for the hire of their Internal Sales Coordinator. Reporting into the Sales Manager, you will join a small but experienced team, inheriting new and warm accounts within the chemical manufacturing sectors. What you will be doing: Developing relationships with new and established customer accounts, listening to customer requirements and presenting appropriately to increase sales Maintaining and developing relationships with existing and new customers via telephone calls and emails Using CRM to develop sales pipeline and manage tasks Seek new business, whether it is new products from existing customers, or new customers Gaining a clear understanding of customers' businesses and requirements Negotiating the terms of an agreement and closing sales Gathering market and customer information Negotiating price, costs, delivery and specifications with buyers and managers Making accurate, rapid cost calculations and providing customers with quotations Advising on forthcoming product developments Recording sales and order information and sending copies to the administration office in line with the procedure Liaising with the administration office to check the progress of existing orders Reviewing your own sales performance, aiming to meet or exceed targets Attending sales meetings and sharing best practice with colleagues What you need: Some experience in a sales, customer service, office or commercial environment Experience of communicating with customers confidently by phone, email or face to face Your own vehicle and driving licence (preferable) Experience within the chemical industry (preferable but not essential)

Are you an enthusiastic and innovative relationship builder looking for a new fast paced challenge which will enhance your customer interaction and sales skills without any cold calling? Are you a confident and engaging business developer, account manager or sales excecutive who wants to get away from the cold calling aspect of your role, but take your career to the next level? Look no further this is the role for you. My professional, friendly, and successful client have a large and consistent customer base, alongside the continued development of existing clients. Due to growth, they have created an additional role for a Sales Coordinator to assist with the quoted projects, current orders and some upselling of products and services. This is a terrific opportunity to join and assist with the company's next stage of growth at the same time providing you with the opportunity to develop your consultative relationship building technique and project management skills. The Sales Coordinator's responsibilities will be: Negotiate and secure orders by following up all quotations with key decision makers. Effectively grow your sales area by proactively finding new opportunities that convert into enquiries. Develop new and repeat business opportunities by efficient management of leads generated from various marketing activity. Manage projects timely ascertaining clear project requirements. This includes offering technical support throughout a project to best assist our customers in determining the right products to use on their projects. To help you succeed our client will provide: In-house training in specialist sectors to develop and extend your knowledge A ready-made client portfolio of customer contacts to service and develop General support and progress updates Structured admin resources such as CRM tools Experience required: Track record of sales environment Capable of analysis and problem solving Experience in a tangible product-based industry an advantage Excellent IT skills Team player with proactive, confident and assertive communication ability Strong administrative, planning and organisational skills Happy to consider ethusiastic individuals from any industry In return for your hard work, our client offers: Starting basic salary between 26,000 - 32,000K DOE + excellent commission Excellent pension scheme & private healthcare 26 days + bank holidays annual holiday entitlement Excellent career progression If you have a proven track record in a customer service or sales motivated environment and the desire to develop your skills to the highest level please press apply.

Sales Executive Nantwich Monday to Friday £26,000- £28,000 per annum + Extremely achievable Bonus Are you a determined and organised sales co-ordinator who is looking for an opportunity to grow and develop? This is your chance to join an established and reputable company based at their head quarters just outside of Nantwich. You will already have a natural drive to succeed and will be given all the tools you need and be fully supported throughout your training in order to give you the best possible start on in your new position. This is a role which offers an attractive basic salary with excellent realistic bonus potential. Role of Sales Executive Handle all in-bound phone, email, and on-line quote enquiries. Provide customers with timely and accurate quotations & order confirmations. Chase existing quotations and tenders to generate additional business. Achieve your personal monthly sales target as agreed with your line manager. Maintain an accurate customer database and customer files. Deal with customers face to face when they arrange collections from the yard. Ensure to take ownership of customer complaints and ensure a satisfactory resolution. Be proactive with follow-up calls on sales leads/existing customers to help generate sales. Maintain a production management sheet. Adding Sales Orders to SAGE Be able to work to tight deadlines, KPI's and in a busy face paced sales office. Speak with external transport to ensure smooth deliveries are made. Attend trade shows throughout the year; overnight stay & travel required. Participate in weekly sales meetings. Work closely with the accounts department to ensure all orders are paid prior to delivery / collection. Manage your own customers end-to-end. Always deliver quality customer service. Requirements for Sales Executive Previous sales experience Confident in closing sales Self-motivated and driven individual. Excellent communication skills; verbal & written. Excellent persuasive and negotiating skills. Customer-focused. Computer literate; Word, Excel etc. Ability to work well as a team, as well as independently. Benefits Attractive basic Realistic commissions Casual dress Free parking On-site parking To apply call Leanne (phone number removed) or call (url removed) INDCOM

A Spark of Passion in the Heart of Cornwall Every great piece of jewellery starts with inspiration, a glint of an idea, a passion for craft, a love for the materials. For Kernowcraft, it began over 50 years ago with that very same spark. Nestled on the rugged Cornish coast, Kernowcraft started life as a small, family-run business with a simple but powerful mission: to make the art of jewellery-making accessible, joyful, and deeply rewarding. What began as a passion for gemstones and lapidary grew into something far more meaningful - a thriving, creative community of makers from all walks of life. Today, Kernowcraft is more than a jewellery supplies store. It's a trusted partner to thousands of jewellers, hobbyists, and dreamers across the UK and beyond. With recent investment, leadership and an ambitious strategy Kernowcraft is poised to scale at a time when handmade crafts, in particular jewellery, are seeing strong demand. Exciting times ahead! And we want to make you part of the plan. Are you ready to lead a fast-paced operation where every day brings new opportunities to drive sales, improve processes, and exceed customer expectations? As eCommerce Operations Manager you ll take charge of the daily running of the office, sales-order team, customer experience and order dispatch - all while playing a key role in growing high-value customer accounts and shaping the company s success. This role offers the perfect blend of leadership, strategy, and hands-on involvement for someone eager to make a real impact. The Role at a Glance: eCommerce Operations Manager Cornwall, Perranporth TR6 (on-site) Competitive Salary Based on Experience Full Time - Permanent Culture: Our small, knowledgeable team pride ourselves on delivering the very best customer service, a friendly voice at the end of the phone as well as a personal service our customers can rely on. Company: Online destination for gemstones and jewellery making supplies Your Background: Sales. Dispatch. Customer Service. Stakeholder Engagement. Team Leadership. Project Management, Multiple products. eCommerce Sales, Customer Experience and Data Reporting. Who we are: For over 50 years, our dedicated team has been proudly supplying high-quality gemstones and jewellery-making materials to hobbyists, students, and professional jewellers alike. Built on long-standing, trusted relationships with our suppliers, we are committed to offering reliable, premium products that meet the needs of our valued customers. Now in its third generation, the business continues to thrive and evolve, celebrating decades of success in supporting creativity and craftsmanship within the jewellery-making community. Key Responsibilities: • Oversee & manage the daily eCommerce operations. Office, sales team, customer experience and order dispatch, ensuring efficiency, accuracy, and adherence to deadlines. • Lead and develop the sales team, driving performance to meet targets while maintaining high standards of customer service and operational excellence. • Manage and grow high-value customer accounts, nurturing strong client relationships and implementing strategies to enhance customer loyalty and repeat business. • Collaborate with the Marketing Coordinator to align sales initiatives with promotional activities, and provide market and customer insights to support product development. • Handle customer service queries and issue resolution, ensuring a positive client experience and maintaining the company s reputation for service excellence. • Support logistics and delivery operations, including the review of Royal Mail invoices and identification of cost-effective shipping solutions. • Deliver regular team meetings to communicate objectives, share feedback, and drive continuous improvement across departments. About you: You re a highly organised, proactive Ops leader, with a strong background in B2B / B2C eCommerce. You know how to inspire teams, build lasting customer relationships, and juggle multiple priorities without losing sight of the details. You re results-driven, tech-savvy, and confident managing both day-to-day operations and long-term projects. Above all, you're a clear communicator with a genuine interest in learning more about our world of gemstones and jewellery-making. This is more than just a management role. It s your chance to join a beloved, long-standing Cornish brand at a genuinely exciting time of growth. At Kernowcraft, we blend creativity with care, and we re proud of the personal service we offer to every maker who shops with us. If you thrive on variety, love leading teams, and enjoy rolling up your sleeves to improve how things work, you ll feel right at home here. Whether it's streamlining operations or nurturing customer relationships, your work will directly shape the future of a business that s built on passion, trust, and craftsmanship. Sound like your kind of challenge? Step into a role where your ideas matter and your impact is felt. Apply now and help us shape the next chapter of Kernowcraft s story. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Bid Manager - Construction / Civil Engineering - Flexible location + Remote working. Opportunity to join one of the UK's most successful Tier 1 building & civils main contractors, with a very stable and fast growing forward order book. Flexible to be based at any of the company's network of UK offices (Birmingham, Derby, Wigan, Leeds, Newcastle, London or South Wales) Role will be a mix of office and remote working. Role: Opportunity has arisen for a Bid Manager to play a key work winning role for our clients National and Strategic Accounts (NaSA) team. A key function of the NaSA team is to bid and win both national and strategic regional construction Framework tenders. Such Frameworks can have potential values of £2bn and run for 4 years. Working with a team of commercial, technical, operational experts, as well as external advisers, you will manage the bid process for Framework bids from pre-bid planning, through to contract award and mobilisation. You will manage bid teams to tight deadlines to ensure the right Quality responses and commercial offers are brought together into a winning proposal. On successful Frameworks, the Bid Manager may also be required to support local operational teams to go on to win subsequent mini competitions to secure individual projects. The successful candidate will have the enthusiasm and drive to look beyond the obvious. You should be a self-motivated individual - not afraid of a challenge, be results driven and have an innovative, entrepreneurial approach to solution finding to seek out the winning edge. You will be guided by a strong, well established senior team that is committed to your professional development in a supporting, friendly and diverse working environment. Duties: Appraisal of client procurement documentation Organising bid strategy and bid preparation meetings Developing Bid Plans, including resource co-ordination and bid programmes Leading the bid management process to organise the production of Quality responses that score full marks Writing Quality responses and case studies Considering alternative bid proposals to obtain a competitive edge Supervising graphic designer and/or bid co-ordinator Consolidating final submissions and uploading onto client portals Preparing presentations and attending interviews Maintaining Framework records on Salesforce Reviewing market for new Framework opportunities Maintaining the Framework Forward Look and Bid Library . Requirements: To be considered for this Bid Manager role you must meet the following criteria: Broad knowledge of public sector procurement processes for construction design and build Customer focus, understanding customer needs and then translating those needs into winning bids Proven ability to manage a bid team, working flexibly and to tight deadlines Ability to think innovatively to contribute new ideas Ability to both author and edit Quality response narrative for bid submissions Good knowledge of Framework management processes and construction methodology along with commercial appreciation Effective communicator, both written and verbal Enthusiasm and the desire to win Knowledge of Customer Relationship Management tools e.g. Salesforce Proficient use of Microsoft Teams/Office incl. Word, Excel & PowerPoint Remuneration: The successful Bid Manager will receive: -£45,000 - £65,000 Basic -Car / Allowance -Healthcare -Pension To be considered for this vacancy or to find out more information please apply now. Services advertised by Talk Recruitment are that of an employment business and/or agency.

Role - Facilities Workplace Assistant Location- Birmingham Salary- 25,000 Your role as a Facilities Workplace Assistant: Our client are a multi-national law firm and they are looking to expand their FM team in Birmingham. As a Facilities Workplace Assistant, you will report into the Workplace Manager and the purpose of the role is to assist with the effective delivery of the Workplace services, including digitisation, print and post as well as supporting with the management of the health and safety of our people and our offices. We are willing to consider candidates who do not have the relevant experience but are passionate, hard working and looking to build a career within workplace, H&S and facilities. Your duties and responsibilities as a Workplace Assistant: High volume copying, collating, binding and laminating of legal documents, printing and colouring legal plans. Batch and bulk attachment printing using the relevant software. Scanning documents for the purpose of emailing using internal software solutions. Creating documents for internal and external issue and for presentations. Ensuring all documents are quality checked and returned within customer-specified time scales. Arranging printing and copying with external providers as required ensuring documents are returned within customer specified timescales. Ordering stationery and stock items and ensuring all office service centres and storage areas are well-maintained. Providing 'first line' fault finding capability on print/post room machines and all on-floor devices. Liaison with engineers where required and recording outcomes. Changing of toners for all multi-functional devices and checking paper levels around the office. The daily receiving-in, sorting, scanning and delivery of Royal Mail, DX, legal notices, other company mail and courier deliveries. Sorting and processing of hard copy mail items, liaising with the recipients as to the action required. Receipt, registering, sending and distribution of E-faxes as required. Ascertaining originators of un-referenced mail by database searches and/or e-mail notifications. The daily processing and despatch of all outgoing mail including special and recorded delivery items, using the online Royal Mail business account and Click and Drop software. Maintaining daily records of volumes sent out. Booking and management of courier services appropriate to requirements. Process requests for retrieval, distribution and collection of deeds and archives and in a timely manner. Checking items sent for storage are labelled accurately and all details checked and ensuring schedule of deeds is attached when archiving deeds packets and all other items are processed at file level. Production and updating of internal signage. Responding to general requests and tasks (access passes, AC, maintenance etc.) Providing support with general office administration, including assisting with the processing of invoices. Assisting with meeting room changes and general porterage. To undertake other duties as reasonably requested by the Workplace Manager or Workplace Coordinator. Health, Safety and Environment Ensuring that general office housekeeping standards are consistently met, tidying up and moving any items that create hazards as well as clearing away any delivered items promptly. Assisting with and completing floor walks and inspections and helping to identify and resolve issues. Assisting the Workplace Co-ordinator and Workplace Manager with the co-ordination and control of contractors. Reporting and recording of accidents and near misses. Monitoring the correct use of waste and recycling facilities, highlighting any issues to the Workplace Co-ordinator or Workplace Manager. Participating in fire evacuation/emergency procedures as a fire warden, where trained. Adhering to all set protocols, policies and procedures. Participation in other safety, business resilience and environmental related tasks as requested by the Workplace Manager. Technology, Innovation and Reporting Monitoring of office functions, identifying opportunities for improvement and reporting any faults. Use of Billback cost recovery system for all reprographics tasks. To provide volume and data reports as required. Use of CAFM system ensuring service, responding to Helpdesk queries ensuring calls are closed out satisfactorily. Assisting with ensuring that all records are kept up to date on CAFM for Auditing and Compliance purposes. To be successful in your role, you should have the following skills and experience: Positive attitude and willingness to learn Be a team player but also able to work on your own initiative when needed Candidates with professional services, law or general office experience will be very well received Ideally some Facilities or H&S experience, though this is not compulsory for the role. If you would like to discuss this role further please contact Jade Whitmore on (phone number removed) / At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.