9 jobs found

This is a unique opportunity to work within a pro-active multi-disciplinary Development Management team and help shape, influence and be at the forefront of creating high quality places and sustainable new communities. In consultation with your line manager, you will assist with the processing and assessment of general planning enquiries including site inspections, negotiation with applicants/agents, objectors and the public. You will assist senior officers in the preparation of evidence for appeals and other administrative duties to support the work of the team. This role incorporates study and completion of a RTPI Level 7 Town Planner apprenticeship qualification (master's degree) at Anglia Ruskin University. You will be expected to travel to the university to attend classes during term time. Travel expenses will be reimbursed. You will need to meet the entry requirements for this apprenticeship, including having a relevant qualification (HNC or related degree) and/or minimum 4 years proven experience in a planning environment. The successful applicant will need to have good communicate skills, both written and verbal. You will be able to effectively manage your time to meet deadlines, be a problem solver and have the ability to negotiate. Covering two council areas around the city of Norwich we have a large growth agenda to deliver against. The two Councils receive circa 4000 planning applications year, covering a diverse area including urban areas, rural areas and vibrant market towns, and serve approximately 260,000 residents and 10,000 businesses across 161 parishes. Our work therefore encompasses both urban and rural planning, residential, retail, commercial and agricultural development. Please refer to the attached Role Profile for further insights and job specifications. Minimum entry requirements for apprenticeships in England include: English and maths at Level 2 (GCSE 4 and above / A-C). If you have not previously achieved these grades, or if you are unable to provide evidence of the qualifications, then you may need to complete these qualifications during your apprenticeship training. Please check the Role Profile for any further qualifications that may be needed. As this is a Level 7 Chartered Town Planner Apprenticeship, you should not already possess substantial skills or qualifications of the same level in this subject. You must be a citizen of the UK or European Economic Area (EEA) or have lived in the UK or EEA for the past 3 consecutive years and have a Right to work in the UK. Closing date: Sunday 6th July 2025 at 11:30 pm Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.

Principal Planning Officer x 3 vacancies Salary: 41,193 - 46,338 + 5,000 market supplement + 1,000 car allowance Location: Swale Borough Council (Hybrid Working, two days per week in the office preferred) Contract: Full-time, Permanent (34 hours per week) We are proud to be working exclusively with Swale Borough Council, a forward-thinking and ambitious local authority in Kent, to recruit experienced Planning Officers to join their newly established Planning Applications Team. A Council that puts people first At Swale, staff wellbeing is a genuine priority. With a 34-hour full-time working week and early office closure at 1:30pm every Friday, the Council is committed to helping employees achieve a healthy work-life balance. This is further supported by a generous annual leave entitlement, which increases with service, plus an additional three days' leave over the Christmas period when the offices close completely. Their flexible hybrid working policy, with flexi-time between 7am and 7pm, is just one of the many ways they support their team. Why now is the perfect time to join It's an exciting time to join Planning at Swale. With renewed momentum behind the Local Plan, a restructured Planning Applications team geared for success, and the formation of a new Place Service-bringing together planning, regeneration, economic development and property-there's a real sense of purpose and opportunity. The new structure is designed to retain, develop and attract top talent, and offers a collaborative, supportive environment where you can thrive. Swale's strategic location within Kent and the wider South East, combined with its rich heritage, ecological assets, and diverse geography, makes it a fascinating and rewarding place to work in planning. About the role As a Principal Planning Officer, you'll play a key role in shaping the future of Swale's diverse urban, rural, and coastal communities. You'll: Manage a complex caseload of planning applications and pre-application enquiries. Provide expert development advice to householders, agents, developers, and landowners. Mentor and support junior officers, deputising for the Team Leader when required. Represent the Council at appeals, hearings, and public examinations. Prepare and present reports to Planning Committee. What you'll bring Chartered membership of the RTPI (or working towards it). Strong knowledge of planning legislation, including EIA Regulations. Experience handling complex major applications and commercial developments. Excellent communication and mentoring skills. A collaborative approach to working with stakeholders, Members, and the wider community. Why join Swale? Swale Borough Council offers a generous and well-rounded benefits package designed to support your wellbeing and professional growth: 34-hour working week with early finish on Fridays Highly flexible hybrid working and flexi-time (7am-7pm) 30 days annual leave (plus bank holidays), rising with service 3 additional days leave over Christmas 1,000 car allowance Free parking Local Government Pension Scheme with life cover Life assurance (3x salary for LGPS members) Cycle to work scheme and season ticket loan Lease car salary sacrifice scheme Annual flu vaccination Employee Assistance Programme with counselling support Discounts on shopping, leisure, and holidays Professional fee payment (where applicable) Relocation support (if eligible) Regular wellbeing events including holistic therapies and outdoor activities Excellent learning and development opportunities Next steps: If you're interested in learning more about these opportunities, including gaining access to our dedicated microsite, receiving the JD/PS or just having a confidential chat, please get in touch with Daniel Baker on (phone number removed) or apply via this advert. Whilst the closing date for applications is legitimate, the council are open to speaking with suitable candidates as they apply before this date to ensure they don't miss out. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Role Purpose The Parking Representations and Appeals Officer plays a key role in reviewing and responding to Representations and Appeals and in so doing making decisions required by the PCN recovery process in accordance with Statutory requirements and defined Guidelines. The role is required to work collaboratively across the range of service areas that make up the Parking Enforcement Service and in order to ensure that all decisions are robust and fully supported with evidence regular liaison is required across the various parking service providers/contractors. The role will involve reviewing appeals to ensure a robust evidence to defend the Councils position at Parking Adjudications is submitted to ensure that the Council achieves effective outcomes. A key element of the role is to ensure a consistency of approach and to ensure fair and appropriate consideration is given to all correspondence and where appropriate using discretion in accordance with defined Council Policy and process. The Parking Representations and Appeals Officer will: Respond to Representations and Appeals and evaluate and make operational decisions required by the PCN recovery process in accordance with Statutory requirements and the Guidelines outlined by the Council. Undertake reviews of Formal Representations received in respect to PCNs including determining whether to accept or reject a representation having considered all information provided, including where appropriate using discretion within set parameters in making such decisions and where necessary seeking guidance from the line manager. Ensure that the IT system is updated accurately to reflect the decision including adding appropriate notes to the case and updating the system in terms of progressing the case to the correct progression path. On receipt of Appeals from ETA carry out a thorough review to determine whether the case should be contested in accordance with the services defined guidelines. Advise accordingly if the decision is not to contest and where it is determined appropriate to contest, review evidence packs to ensure they take account of all information provided and evidence recorded on the IT system and through other appropriate sources to ensure the submission of a detailed evidence pack which will robustly support the case. Ensure the pack is submitted with all required information in accordance with required timescales. As part of continuous development, attend ETA Appeals as occasionally directed by the line manager to support the case and respond to any clarifications from the adjudicators and to develop confidence in this area of work. On receipt of the ETA Appeal outcomes, review the case and take appropriate actions based on the outcome and directions of the adjudicators. Update the IT system accordingly. Prepare and maintain a system of accurately recording all ETA Appeal outcomes and actions arising and ensure that regular reports are provided to the line manager, including identification of recommended remedial actions which will assist in improving future outcomes. Keep the line manager and other officers/parties fully aware of monitoring activity and in particular any identified non-performance and those that impact on contract KPIs so that the contract monitoring officer can take appropriate actions. Provide appropriate information to assist the line managers in effective liaison and co-ordination between the various Service providers and other teams, services and appropriate outside Agencies and Bodies to facilitate efficient working and compliance with regulatory requirements and best practice. Supply monitoring information to line managers to assist them in identifying trends, issues, and service gaps requiring consideration, identifying suitable solutions to problem areas. Ensure consistency and quality of the responses in accordance with Council Policy and Procedure. Assist the line manager where necessary in responding to correspondence and complaints relating to the parking service from internal and external sources including Councillors and assisting with Freedom of Information requests in a timely manner. Identify any issues relating to problems identified with the parking infrastructure including Traffic Management Orders (TMOs), Parkmap accuracy, and signs and lines defects. Carry out investigations as directed by the line manager to assist in resolving discrepancies identified. Ensure effective liaison with other colleagues, departments, services, and appropriate outside agencies to facilitate efficient working. Promote continuous improvement and best value in the work of the section and to the service. Maintain an awareness of outside developments and trends affecting the work of the team and alert the Line Manager with suggestions on making appropriate adjustments to provide improved mechanisms for the development, delivery, monitoring, and review of service and performance. Take responsibility for the provision of a quality service and for ensuring compliance with Statutory processes including appropriate compliance with quality assurance process/systems within the specific work area. Contribute towards the communication processes within the team and the various Service Providers teams are efficient, timely, and responsive. Ensure that customer care is maintained to the agreed standards according to the Council's values. Ensure that a high level of confidentiality is maintained in all aspects of work. Be aware of changes in legislation, statutory guidance, and decisions which may impact the Parking service, including identifying changes which will be necessary in order to maintain ongoing compliance. Deliver the council's commitment to equality of opportunity in the provision of services. All staff are expected to promote equality in the workplace and in the services the council delivers. Proactively identify issues which adversely impact the delivery of the outcomes required by the contract specifications, SLA's, and OLA's while supporting the delivery partners/contractors to deliver and innovate as well as improve services. Support the Infrastructure and Parking Manager and the Parking Operations Manager as required. If you are interested in this role, please do reach out to me via email or telephone!

I am currently looking to recruit for a Rent and Service Charge Officer for my client who are a charity based in the Horwich area of Bolton. This role is initially on a 4 month contract, with an immediate start and would suit someone who enjoys reconciliation, treasury or analysis work. Based in Horwich FTE 30,000 per annum ( 16.00 per hour) Full-time Monday to Friday On-site parking Remote Working after 6-month JOB SPEC Working within the Income Team, with specific responsibility for assisting in ensuring that rents and service charges are calculated correctly and annual increases applied in line with policy. Supporting the development of consistency throughout the company in the way in which rents and service charges are administered and providing an excellent service to our internal and external customers. When required, supporting the Income Team to deal with debt related issues by liaising with Tenants and DWP/Local Authorities in relation to Housing Benefit. ESSENTIAL FUNCTIONS Responsibilities Assist in ensuring leasehold costs are appropriately reflected in core rent charges and these rents are increased to reflect annual increases in line with policy. Take responsibility for preparing service charge schedules for schemes annually. Calculate the new charges, review and sign off new charges with housing teams. Maintain accurate data within the housing system and assist with the timely uploading of new rents and service charges. Assist with calculation of new rents when due, in accordance with the rent policy. Assist with the production of the annual rent and service charge letters, ensuring that the letters go out on time and in accordance with group policy. Assist with completion of annual income and expenditure reports. Respond to internal and external customer queries relating to rents and service charges. Keep up to date with filing and maintain accurate records for each service charge ensuring all information is recorded and kept up to date for audit purposed and in order to deal with any queries relating to the service charge. Support activity that aims to continuously improve the rent and service charge review process and meet best practice. Work with others including the housing teams to set fair rents, deal with appeals where necessary and maintain the fair rent register. Ensuring the rent and service charge national spreadsheet is accurate and provides what is required to complete sign ups, Housing Benefit and UC applications. Assist the Income Team in collecting rents and dealing with queries when requested. PERSON SPECIFICATION REQUIREMENTS Ability to reconcile accounts. Experience of using Housing Management and Finance systems an advantage Working in the housing sector - rent income accounting an advantage Excellent communication and interpersonal skills. Proficient in using Excel spreadsheets at an intermediate level. Experience presenting information in a clear & concise way, both in writing and orally. Accurate, numerate and keen attention to detail. Ability to work on own initiative and within a team. Proficient in data entry and management. Experience of working in a busy finance department. In return you can expect A comprehensive induction programme into the Charity. Supported supervision based on a person-centred model. A supported enthusiasm for contributing to the right attitudes and behaviours of the workforce including sharing respect and caring for each other across the Charity. A pay structure that demonstrates the ability to aspire in the organisation into succession planning. An organisation that believes in the well-being of its workforce and actively implements a strategy to reflect this. An organisation that is transparent and engages the whole workforce in communication programmes and keeping in touch at all levels. Job Types: Full-time, Pay: 28,000.00- 30,000.00 per year Benefits: Company pension On-site parking Private medical insurance Sick pay Schedule: Monday to Friday Work Location: In person Please don't hesitate to call me on (phone number removed) ( 8.30am - 4.30pm) Monday to Thursday. Or email your up to date CV

Blue Badge Officer Islington Contract £18 (Umbrella) P/H We are currently recruiting for a Blue Badge Officer to work in Islington within the Environmental Service. The postholder will provides a responsive service to residents applying for a Blue Badge disability parking card who either have a physical or psychological disability that impairs their ability to walk.The main part of the role requires applications for Blue Badges to be assessed, decisions to be made based on eligibility and evidence, then issue a Blue Badge or write a detailed response explaining the reasons for declining an application. The Blue Badge team is part of the wider parking services section and will require the successful person to complete a wide range of duties that include responding to formal and informal correspondence, appeals, parking permits and telephone calls. This is a very busy team and requires a person who can work at a fast pace, on their own initiative, adapt and learn how to use new systems as well as respond to complex issues. About the Person: The candidate we need must be an excellent communicator, ideally with previous Blue Badge processing experience and worked in a role that has helped them gain knowledge of mobility issues. You will have an eye for detail along with experience of working with computerised systems. You must have a genuine interest and desire to work in this area and the ability to adapt to the varying demands of the role. The successful candidate will be expected to have: Knowledge of the Blue Badge scheme and of medical conditions, difficulties that impact a person's ability to walk. Working knowledge of IT systems and programs designed for data entry, letter writing and permit processing. Experience of writing detailed letters and responding to complaints, general enquiries and appeals. Ability to make sound decisions relating to eligibility and relay this in written responses. For more information please call Sam on or email

Job Title: CRM and Member Engagement OfficerReporting to:CRM and Member Engagement ManagerContract term:Part time, permanentLocation:Milton KeynesSalary:26,500 per annum, pro rataHours:28 hours per week Our client, a charity, is THE expert voice and leading source of information and advice for people affected by spinal cord injury (SCI). For over 45 years, they have been supporting spinal cord injured people and representing the wider SCI community to government and other decisionmakers. Their work in campaigning, education and support is based on the personal experiences of their members. They have been shifting theirmodus operandifrom a 'delivery-at approach, to one based on engagement, enabling and network building in all of their services, in all of their advocacy, and in all of their digital communications channels. TheCRM and Member Engagement Officerwill coordinate the collection and storage of data to deliver the charitys strategic goals and expansion, ensuring legal compliance and adherence to data protection standards. Duties and responsibilities Maintain the CRM ensuring a good level of data hygiene, working with internal and external stakeholders. Monitor membership and fundraising communications activity against GDPR and fundraising regulations, alerting colleagues to relevant issues and assisting colleagues to meet requirements. Ensure membership data is being captured effectively to grow our database. In line with the charitys segmentation model, produce complex data selections for targeted appeals, fundraising and marketing. Regular processing of all new memberships including sending new member packs via post and email. Produce regular reports on membership statistics. Regular maintenance of all membership queries via email and telephone communications. Manage membership volunteers and ensure tasks are assigned accordingly. Act as a point of contact with the CRM and member engagement manager for all relevant queries on the CRM. Manage regular processing of subscription payments for FORWARD magazine including sending renewal reminders via email and post. Processing of regular payments via direct debit using third party software. Working alongside the CRM and member engagement manager to champion the use of the database, delivering training and coaching staff on using the system to agreed standards. Support the CRM and member engagement manager and CRM project team in administrative tasks related to the implementation of a new CRM. Carry out all such duties and activities as determined by the CRM and member engagement manager. Benefits: Annual Leave: 25 days per annum plus paid Bank Holidays (pro rata for part-time hours). Access to Group Pension scheme (6% employer contribution). Access to Group Life Assurance scheme on commencement of employment Free car parking Closing Date:Sunday 12 December 2021 at 5pmInterviews:Wednesday 15 December 2021 How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role.Please note that although you may be asked by the job board to upload aCV,you are not applying at this stage. This organisation values diversity. They are committed to providing an inclusive and supportive environment as they believe diversity fosters a more innovative, creative, and caring culture. They are striving to create a culture that fully represents all the communities they serve. They are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status. Disabled candidates who meet the standard job criteria will be offered a guaranteed interview. No agencies please.

Job Title: CRM and Member Engagement Officer Reporting to: CRM and Member Engagement Manager Contract term: Part time, permanent Location: SIA House, Milton Keynes Salary: £26,500 per annum, pro rata Hours: 28 hours per week We're the expert voice and leading source of information and advice for people affected by spinal cord injury (SCI). For over 45 years, we've been supporting spinal cord injured people and representing the wider SCI community to government and other decisionmakers. Our work in campaigning, education and support is based on the personal experiences of our members. We have been shifting our modus operandi from a 'delivery-at' approach, to one based on engagement, enabling and network building in all our services, in all our advocacy, and in all our digital communications channels The CRM and Member Engagement Officer will coordinate the collection and storage of data to deliver SIA's strategic goals and expansion, ensuring legal compliance and adherence to data protection standards. Duties and responsibilities * Maintain the CRM ensuring a good level of data hygiene, working with internal and external stakeholders. * Monitor membership and fundraising communications activity against GDPR and fundraising regulations, alerting colleagues to relevant issues and assisting colleagues to meet requirements. * Ensure membership data is being captured effectively to grow our database. * In line with SIA's segmentation model, produce complex data selections for targeted appeals, fundraising and marketing. * Regular processing of all new memberships including sending new member packs via post and email. * Produce regular reports on membership statistics. * Regular maintenance of all membership queries via email and telephone communications. * Manage membership volunteers and ensure tasks are assigned accordingly. * Act as a point of contact with the CRM and member engagement manager for all relevant queries on the CRM. * Manage regular processing of subscription payments for FORWARD magazine including sending renewal reminders via email and post. * Processing of regular payments via direct debit using third party software. * Working alongside the CRM and member engagement manager champion the use of the database delivering training and coaching staff on using the system to agreed standards. * Support the CRM and member engagement manager and CRM project team in administrative tasks related to the implementation of a new CRM. * Carry out all such duties and activities as determined by the CRM and member engagement manager. Benefits: * Annual Leave: 25 days per annum plus paid Bank Holidays (pro rata for part-time hours). * Access to Group Pension scheme (6% employer contribution). * Access to Group Life Assurance scheme on commencement of employment * Free car parking Closing Date: Sunday 12 December 2021 at 5pm Interviews: Wednesday 15 December 2021 To Apply and for More Information: If you would like to apply and find out more about this position, please click the apply button. You will be directed to our website where you can complete your application for this position. At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture. We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status. Disabled candidates who meet the standard job criteria will be offered a guaranteed interview. No agencies please

Charity Donor Engagement Officer Required Location: Kidderminster Pay: up to £25,000 Contract Type: Permanent Hours:Full-time 37.5 hours per week Holiday: 31 days (inclusive of Public holidays) A local Charity Orginisation based in the heart of Kidderminster are seeking a pro active and professional team member to join their friendly Engagement team on a permenant basis About the Position: Deliver all areas of our donor stewardship programme. Banking and processing income. Ensure supporters feel engaged, are thanked appropriately, and communicated with effectively in order to build strong relationships maximising all opportunities for future income generation. First point of contact for all our donors. Manage the fundraising CRM and ensure the database is being utilised in the most effective way and the data we store is both accurate and up-to-date. Create and edit supporter records, manage mailings, record communications, produce reports analysing our performance using the Railway's CRM system. Deliver the financial processing and reporting. Assist the Fundraising Manager in delivering the Individual Giving plan Main Duties and Responsibilities Deliver the day-to-day implementation of the Trust's donor recognition programme, including donor thanking banking, processing and reconciling. Keep our supporters engaged with impactful updates, using all communication platforms. Input accurate donor and prospect data into the Trust's CRM database, creating reports on fundraising activities. Deliver accurate financial inputting and reporting. Steward donors through the supporter journey. Maintain the fundraising databases, ensuring the Trust is compliant with data protection legislation. In conjunction with the Individual Giving fundraising manager, assist in delivering campaigns and appeals. Evaluate fundraising and communication impact, preparing reports and analysis. Work with the Finance Manager to produce Gift Aid claims. Identify, recruit, and manage volunteers to assist in delivering against your objectives. Represent and promote the Trust to internal and external stakeholders. Be an ambassador for the Trust and the SVR Family as a whole. General administrative / office duties Essential experience/skills required At least three years donor care including banking and processing donations. Individual giving fundraising experience, confident in communicating with supporters. Financial support experience within a not for profit. CRM, ideally ThankQ and Tessitura. Xero software experience desirable. Competent Excel user, looking to build on their skills. Delivering multi-channel appeals (electronic and print). Confident and eloquent communication skills both verbal and written. Strong administration and organisational skills. Proficient in MS Office. Excellent telephone manner and an ability to work quickly and accurately under pressure Ability to think creatively and apply problem-solving skills. Demonstrate flexibility and ability to work to tight deadlines. A willingness to learn and commitment to self-development. Accurate in data entry and a high level of attention to detail. Company benefits: Free parking. Subsidised meals. Flexible working hours. If you are interested, Please 'Click Apply' now or call the office on for more information