Prospectus is excited to be supporting a social welfare charity to recruit two Supporter Acquisition Managers to project manage and lead on day-to-day delivery of supporter acquisition appeals and to lead on the planning and delivery of the Christmas Campaign. The charity is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded. Along with the Assistant Head of Individual Giving, the Supporter Acquisition Managers will be responsible for growing the organisation's supporter base and hitting an annual Individual Giving team fundraising target of £50 million in unrestricted income. As a direct marketing subject matter expert, the Supporter Aquisition Manager will lead cold recruitment campaigns and support in identifying and delivering new products or acquisition streams. The role will lead on planning and project managing delivery of a variety of media channels, both online and offline. This role will hold some strategic responsibility for either the Christmas Campaign, or ongoing Acquisition Innovation. The role will be responsible for seven figure expenditure budget and line management a Supporter Acquisition Officer or a Supporter Acquisition Executive. As planning for the Christmas Campaign is already underway, the charity is open to temporary or interim candidates who might be interested, as well as permanent candidates. The successful candidates will have significant direct marketing expertise with a strong background in project managing multiple campaigns across a range of channels, ideally in a fundraising role, and with proven success at recruiting new donors. As well as previous experience in identifying areas of innovation and devising testing plans to launch and roll out, you will also have a track record in successfully leveraging value from data collated on supporter databases, to maximise targeting and data segmentation. Whilst this charity is based on Christian values, the organisation is fully inclusive and recruits based on experience and skillset, rather than religious belief. The team is inclusive, diverse and welcomes people from all backgrounds. How to Apply Prospectus encourage applications from all individuals, regardless of age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity status. If you meet some of the criteria but not all, you are still encouraged to inquire and learn more, as Prospectus can guide you through each aspect of the role and support your application. Please note that this organisation is a Disability Confident Leader, please let Prospectus know if you are eligible. Please submit your CV only to apply. Applications and interviews will be on a rolling basis. Prospectus is dedicated to supporting candidates throughout the application process. If your experience is suitable, you will receive the full job description, and a call or meeting will be arranged to brief you on the role, ensuring you have all the information. We look forward to connecting with you soon.
Jul 04, 2025
Full time
Prospectus is excited to be supporting a social welfare charity to recruit two Supporter Acquisition Managers to project manage and lead on day-to-day delivery of supporter acquisition appeals and to lead on the planning and delivery of the Christmas Campaign. The charity is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded. Along with the Assistant Head of Individual Giving, the Supporter Acquisition Managers will be responsible for growing the organisation's supporter base and hitting an annual Individual Giving team fundraising target of £50 million in unrestricted income. As a direct marketing subject matter expert, the Supporter Aquisition Manager will lead cold recruitment campaigns and support in identifying and delivering new products or acquisition streams. The role will lead on planning and project managing delivery of a variety of media channels, both online and offline. This role will hold some strategic responsibility for either the Christmas Campaign, or ongoing Acquisition Innovation. The role will be responsible for seven figure expenditure budget and line management a Supporter Acquisition Officer or a Supporter Acquisition Executive. As planning for the Christmas Campaign is already underway, the charity is open to temporary or interim candidates who might be interested, as well as permanent candidates. The successful candidates will have significant direct marketing expertise with a strong background in project managing multiple campaigns across a range of channels, ideally in a fundraising role, and with proven success at recruiting new donors. As well as previous experience in identifying areas of innovation and devising testing plans to launch and roll out, you will also have a track record in successfully leveraging value from data collated on supporter databases, to maximise targeting and data segmentation. Whilst this charity is based on Christian values, the organisation is fully inclusive and recruits based on experience and skillset, rather than religious belief. The team is inclusive, diverse and welcomes people from all backgrounds. How to Apply Prospectus encourage applications from all individuals, regardless of age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity status. If you meet some of the criteria but not all, you are still encouraged to inquire and learn more, as Prospectus can guide you through each aspect of the role and support your application. Please note that this organisation is a Disability Confident Leader, please let Prospectus know if you are eligible. Please submit your CV only to apply. Applications and interviews will be on a rolling basis. Prospectus is dedicated to supporting candidates throughout the application process. If your experience is suitable, you will receive the full job description, and a call or meeting will be arranged to brief you on the role, ensuring you have all the information. We look forward to connecting with you soon.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Amey are a leading provider of full life-cycle engineering, operations and decarbonisation solutions, for transport infrastructure and complex facilities. Working for us, you'll be delivering sustainable infrastructure solutions that enhance life and protect our shared future. Our people are driven by a set of strong values, based on safety, insight and collaboration. The Opportunity We have a fantastic opportunity for a permanent Principal Ecologist to join our Energy Transition & Sustainability (ET&S) team in the Midlands. The role Our Ecologists play an important part wi thin the ET&S team and alongside our clients. As a Principal Ecologist you act as a technical team leader, providing advice, guidance and supervision as appropriate to technical teams, operational managers, clients and suppliers. You will also manage or influence the actions of technical teams regardless of office location, project or account, including the multidisciplinary environment and to undertake the people manager role when required by the business. Responsibilities include: To act as a technical team leader, providing advice, guidance and supervision as appropriate to technical teams, operational managers, clients and suppliers Preparing and leading the preparation and checking of surveys and documentation as part of the production of scheme deliverables that satisfy the overarching criteria of quality, cost and programme Responsibility for the commercial success of the projects within their portfolio, controlling budgets and managing the costs associated with the production of deliverables Liaising with client and supplier representatives at peer level and higher, including presenting proposals Significantly contributing to and leading the preparation of bids and the general work winning function, taking responsibility for the preparation of technical and commercial offers with accountability to the bid director Working on site, either on a visiting basis or in a full time but temporary role and including out of hours working Assuming the role of people manager when required by the business What you will bring to us: Full membership of the Chartered Institute of Ecology and Environmental Management or equivalent Chartered Ecologist or Chartered Environmentalist status, gained through the professional institution to which the individual is aligned Developedexperience and expertise within the Ecological field. Expertise in protected species surveys. EPS Mitigation licence application experience and Protected species licence holder or working towards same (notable species: bats & dormice) Experience in Invasive species survey and management. Comprehensive knowledge of ecological processes and survey methodologies Able to producetechnically sound ecological solutions, complying with all relevant technical standards, wildlife legislation and client requirements. Ability to apply ecological management theory and principles to clear understood situations Experience in undertaking project related tasks associated with health, safety and welfare, e.g. Construction (Design and Management) Regulations Good understanding of risk assessment, experienced in the management and communication of hazards and risks on projects and ensure appropriate risk mitigation has been applied Bachelors or Masters degree in an appropriate subject or demonstrable equivalent further learning such as Ecology, Zoology, Botany, Biology orEnvironmental Science What we can offer you: At Amey, we recognise that our biggest asset is our people. That's why when you join us, we offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers. Our dedicated progression framework identifies your career pathway and progress within the organisation, and with dedicated mentoring and support on hand to ensure you hit your career milestones. We're huge advocates for professional development and offer a recognition bonus for those achieving professional qualifications. Work-life Balance - Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we're open to discussing working options that suit you. Health cash plan, 24 GP, support and assistance programmes, wellbeing ambassadors and Wellbeing Wednesday, dental vouchers EDI- At Amey we celebrate our people and all that they are. This is reflected in our Affinity Group networks, providing a community of support and connection, a safe space to share experiences, learn from one another and generate ideas - NeuroDiversity, Armed Forces, Multicultural Network, Pride, Diversability and Parents & Carers. Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives. Plus a range of other great perks and benefits including: Pension - Generous Pension scheme which we will contribute to Bonus - up to 10% of base salary Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. Your Career at Amey Consulting At Amey Consulting, we value collective expertise, but also the spark one person can bring. As one of us, you can really be yourself, because your individuality is an asset. You'll be stretched but always supported. Well recognise your hard work and look after your well-being too. You'll be empowered to play your part and achieve, encouraged to fulfil your own ambition as well as the shared one. Application Guidance Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. We are also committed to offering applicants with a disability an interview, if they meet the minimum requirements for the role. Please contact our recruitment team at to discuss any access needs, reasonable adjustments or additional application support that may be required at any point during the recruitment process.
Jun 11, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Amey are a leading provider of full life-cycle engineering, operations and decarbonisation solutions, for transport infrastructure and complex facilities. Working for us, you'll be delivering sustainable infrastructure solutions that enhance life and protect our shared future. Our people are driven by a set of strong values, based on safety, insight and collaboration. The Opportunity We have a fantastic opportunity for a permanent Principal Ecologist to join our Energy Transition & Sustainability (ET&S) team in the Midlands. The role Our Ecologists play an important part wi thin the ET&S team and alongside our clients. As a Principal Ecologist you act as a technical team leader, providing advice, guidance and supervision as appropriate to technical teams, operational managers, clients and suppliers. You will also manage or influence the actions of technical teams regardless of office location, project or account, including the multidisciplinary environment and to undertake the people manager role when required by the business. Responsibilities include: To act as a technical team leader, providing advice, guidance and supervision as appropriate to technical teams, operational managers, clients and suppliers Preparing and leading the preparation and checking of surveys and documentation as part of the production of scheme deliverables that satisfy the overarching criteria of quality, cost and programme Responsibility for the commercial success of the projects within their portfolio, controlling budgets and managing the costs associated with the production of deliverables Liaising with client and supplier representatives at peer level and higher, including presenting proposals Significantly contributing to and leading the preparation of bids and the general work winning function, taking responsibility for the preparation of technical and commercial offers with accountability to the bid director Working on site, either on a visiting basis or in a full time but temporary role and including out of hours working Assuming the role of people manager when required by the business What you will bring to us: Full membership of the Chartered Institute of Ecology and Environmental Management or equivalent Chartered Ecologist or Chartered Environmentalist status, gained through the professional institution to which the individual is aligned Developedexperience and expertise within the Ecological field. Expertise in protected species surveys. EPS Mitigation licence application experience and Protected species licence holder or working towards same (notable species: bats & dormice) Experience in Invasive species survey and management. Comprehensive knowledge of ecological processes and survey methodologies Able to producetechnically sound ecological solutions, complying with all relevant technical standards, wildlife legislation and client requirements. Ability to apply ecological management theory and principles to clear understood situations Experience in undertaking project related tasks associated with health, safety and welfare, e.g. Construction (Design and Management) Regulations Good understanding of risk assessment, experienced in the management and communication of hazards and risks on projects and ensure appropriate risk mitigation has been applied Bachelors or Masters degree in an appropriate subject or demonstrable equivalent further learning such as Ecology, Zoology, Botany, Biology orEnvironmental Science What we can offer you: At Amey, we recognise that our biggest asset is our people. That's why when you join us, we offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers. Our dedicated progression framework identifies your career pathway and progress within the organisation, and with dedicated mentoring and support on hand to ensure you hit your career milestones. We're huge advocates for professional development and offer a recognition bonus for those achieving professional qualifications. Work-life Balance - Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we're open to discussing working options that suit you. Health cash plan, 24 GP, support and assistance programmes, wellbeing ambassadors and Wellbeing Wednesday, dental vouchers EDI- At Amey we celebrate our people and all that they are. This is reflected in our Affinity Group networks, providing a community of support and connection, a safe space to share experiences, learn from one another and generate ideas - NeuroDiversity, Armed Forces, Multicultural Network, Pride, Diversability and Parents & Carers. Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives. Plus a range of other great perks and benefits including: Pension - Generous Pension scheme which we will contribute to Bonus - up to 10% of base salary Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. Your Career at Amey Consulting At Amey Consulting, we value collective expertise, but also the spark one person can bring. As one of us, you can really be yourself, because your individuality is an asset. You'll be stretched but always supported. Well recognise your hard work and look after your well-being too. You'll be empowered to play your part and achieve, encouraged to fulfil your own ambition as well as the shared one. Application Guidance Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. We are also committed to offering applicants with a disability an interview, if they meet the minimum requirements for the role. Please contact our recruitment team at to discuss any access needs, reasonable adjustments or additional application support that may be required at any point during the recruitment process.
We are in search of a highly-motivated individual who has excellent communication skills and a positive attitude to join the team and help provide vital support to the business. This is a dual-support role where time would be split equally between the Business Support and Technical Support functions. Duties and responsibilities Business Support: To provide day to day administrative support to the PIB Risk Management team To ensure invoices are issued correctly and on time To ensure contracts are recorded in a timely manner To ensure renewal TOBAs are issued to clients accurately and on time Internal system administration (where required) Booking management of specialist equipment (Noise / HAVs / SAT) Answering internal and external enquiries via telephone and email Checking PIB Risk Management team expenses Ordering of PPE Creating client folders (as required) Maintaining stationary level and ordering of stationary Dealing with credit control queries in a timely manner Ensuring Risk Manager back sheets are accurate Run relevant weekly reports (e.g. visit logs / weekly feedback) Credit card checks and analysis Technical Support: Drafting assessments based on surveys carried out by other risk managers. Reviewing, proof reading and revising documents developed by others for technical content, grammar, etc. Writing content for websites, newsletters, social media etc Undertaking other health, safety, insurance, environmental and related projects as required Experience & Attributes A Level or equivalent (e.g., Scottish Advanced Higher) in subjects that would indicate an ability to carry out research and understand technical material Health and safety knowledge/qualification(s) Any work or life experience that would indicate self-motivation and an ability to work & communicate effectively Experience using Microsoft Office Suite Good research, communication & time management skills IT literate A friendly, hard working and optimistic personality Further information: As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to give something back interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB s carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF-(Apply online only)
Mar 09, 2025
Full time
We are in search of a highly-motivated individual who has excellent communication skills and a positive attitude to join the team and help provide vital support to the business. This is a dual-support role where time would be split equally between the Business Support and Technical Support functions. Duties and responsibilities Business Support: To provide day to day administrative support to the PIB Risk Management team To ensure invoices are issued correctly and on time To ensure contracts are recorded in a timely manner To ensure renewal TOBAs are issued to clients accurately and on time Internal system administration (where required) Booking management of specialist equipment (Noise / HAVs / SAT) Answering internal and external enquiries via telephone and email Checking PIB Risk Management team expenses Ordering of PPE Creating client folders (as required) Maintaining stationary level and ordering of stationary Dealing with credit control queries in a timely manner Ensuring Risk Manager back sheets are accurate Run relevant weekly reports (e.g. visit logs / weekly feedback) Credit card checks and analysis Technical Support: Drafting assessments based on surveys carried out by other risk managers. Reviewing, proof reading and revising documents developed by others for technical content, grammar, etc. Writing content for websites, newsletters, social media etc Undertaking other health, safety, insurance, environmental and related projects as required Experience & Attributes A Level or equivalent (e.g., Scottish Advanced Higher) in subjects that would indicate an ability to carry out research and understand technical material Health and safety knowledge/qualification(s) Any work or life experience that would indicate self-motivation and an ability to work & communicate effectively Experience using Microsoft Office Suite Good research, communication & time management skills IT literate A friendly, hard working and optimistic personality Further information: As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to give something back interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB s carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF-(Apply online only)
COMMUNITY CARE AND HOUSING ADVOCACY EXECUTIVE Permanent, Full Time Competitive salary plus competitive benefits Do you want to make a difference? The Royal Air Force Benevolent Fund is the RAF's leading welfare charity, and facilitates the provision of help and support for ex-RAF personnel and their eligible dependants who are in need of assistance. Part of that help is providing support through advocacy. This covers two areas. First by ensuring our beneficiaries receive all statutory care services through the Local Authority and NHS and advice is given on all aspects of community care law and representation at the CHC Appeals provided. Second by providing advice and support to beneficiaries who have housing issues: homelessness, eviction, disrepair and allocations. It doesn't matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most. Join the RAF Family and play your part in making a difference. Do you want to play a part in what we do? People are at the heart of what we do. Together we: • Help reduce social isolation and loneliness among veterans. • We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs. • We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years. • We provide grants to help with the cost of living. But this is just a few of the ways we help. We provide advocacy and advice in the areas of housing law, community care and the CHC funding through negotiating with statutory bodies, drafting written submissions and representing beneficiaries at meetings and appeals, as necessary. We are seeking a compassionate and highly organised individual with proven experience of oral and written advice as well as strong administration skills to join us in delivering help to the RAF community. Working under the supervision of our Community Care and Housing Advocacy Manager and alongside another Community Care and Housing Advocacy Executive, and a team of welfare executives, you will have responsibility for identifying the need for support and representation among those seeking assistance and provide administrative assistance to the CCHAM. The successful candidate will need to have current experience of providing specialist written and oral advice and support relating to care services, Continuing Health Care (CHC) funding, housing law and assisting with appeals processes. An articulate communicator with IT skills suited to working in a paperless environment, you must be able to demonstrate an ability to relate to people of all ages, especially vulnerable beneficiaries, in a manner which is conducive to relieving stress and concerns through giving sound and impartial information, guidance and representation. The role is based in our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK. The successful candidate for this role will need to be DBS checked and prove they have the right to work in the UK. For an informal discussion about the role please contact Elizabeth John, Community Care & Housing Advocacy Manager - To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal. The closing date for applications is Friday 28 th February 2025, 5.00pm A copy of the Fund's Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires a Standard DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund. The Royal Air Force Benevolent Fund is a Registered Charity (No. )
Feb 18, 2025
Full time
COMMUNITY CARE AND HOUSING ADVOCACY EXECUTIVE Permanent, Full Time Competitive salary plus competitive benefits Do you want to make a difference? The Royal Air Force Benevolent Fund is the RAF's leading welfare charity, and facilitates the provision of help and support for ex-RAF personnel and their eligible dependants who are in need of assistance. Part of that help is providing support through advocacy. This covers two areas. First by ensuring our beneficiaries receive all statutory care services through the Local Authority and NHS and advice is given on all aspects of community care law and representation at the CHC Appeals provided. Second by providing advice and support to beneficiaries who have housing issues: homelessness, eviction, disrepair and allocations. It doesn't matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most. Join the RAF Family and play your part in making a difference. Do you want to play a part in what we do? People are at the heart of what we do. Together we: • Help reduce social isolation and loneliness among veterans. • We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs. • We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years. • We provide grants to help with the cost of living. But this is just a few of the ways we help. We provide advocacy and advice in the areas of housing law, community care and the CHC funding through negotiating with statutory bodies, drafting written submissions and representing beneficiaries at meetings and appeals, as necessary. We are seeking a compassionate and highly organised individual with proven experience of oral and written advice as well as strong administration skills to join us in delivering help to the RAF community. Working under the supervision of our Community Care and Housing Advocacy Manager and alongside another Community Care and Housing Advocacy Executive, and a team of welfare executives, you will have responsibility for identifying the need for support and representation among those seeking assistance and provide administrative assistance to the CCHAM. The successful candidate will need to have current experience of providing specialist written and oral advice and support relating to care services, Continuing Health Care (CHC) funding, housing law and assisting with appeals processes. An articulate communicator with IT skills suited to working in a paperless environment, you must be able to demonstrate an ability to relate to people of all ages, especially vulnerable beneficiaries, in a manner which is conducive to relieving stress and concerns through giving sound and impartial information, guidance and representation. The role is based in our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK. The successful candidate for this role will need to be DBS checked and prove they have the right to work in the UK. For an informal discussion about the role please contact Elizabeth John, Community Care & Housing Advocacy Manager - To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal. The closing date for applications is Friday 28 th February 2025, 5.00pm A copy of the Fund's Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires a Standard DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund. The Royal Air Force Benevolent Fund is a Registered Charity (No. )
Bethel Health and Healing Network (Bethel) is an award-winning charity founded on Christian vision and principles. The Charity works with some of the most vulnerable people in Birmingham. It's two main services are a Doula Service and a Listening Service, with both being expanded to develop new activities in line with the Bethel Strategic Plan. The Listening Service comes under the umbrella of the Rapha Project, which also covers the mental wellbeing and healthy living activities. Bethel's vision is to provide practical and emotional support to individuals, community groups and isolated and vulnerable people. SUMMARY OF ROLE The Services Manager for the Rapha Programme is an expanding role, working within the parameters outlined in Bethel's Strategic Plan, collaborating in partnership with local groups, consortia, and charities. Responsible for managing a team of paid staff and volunteers, accurate record-keeping of the progress of the project and outcomes for clients, reporting to funders, as well as engaging with partners and developing new strategic links across the city. The role will include managing the Rapha Listening Service, preparing reports and statistics, and ensuring the future sustainability of the service, raising awareness of the service and its profile, to ensure clients' voices are heard and listened to and their needs appreciated at strategic levels. The Services Manager will also be responsible for developing new 'Rapha' activities in line with the Strategic Plan. A person with good communication skills and development experience in a community engagement or social care/health environment would be best suited to this position. DUTIES and RESPONSIBILITIES: 1. Leadership and Management - To manage the Rapha Listening Service, for people with needs, local communities across Birmingham, as well as those referred from other agencies. This will involve the recruitment and training of a team of volunteers or interns who will become "listeners". To manage any issues that may arise and signpost people, as necessary, to specialist agencies. - To work closely with Bethel's partner organisations, to develop and maintain a presence across the city. - To provide high quality line management to the Rapha team, motivating and inspiring them to achieve Bethel's objectives through clear communication and regular reviews. - To work with the CEO, Senior Operations Manager, other senior managers, and the Bethel Board, to develop and implement the strategic/annual plan. - To establish new developments that are within Bethel's Strategic Plan, or are part of Bethel's vision, together with other partners and agencies 2. Project Management and Development - To be responsible for the running of Bethel's Listening Service, together with staff members and volunteers in the Rapha team. - To develop a healthy-living project to provide health-focused activities especially for people who are isolated, vulnerable or at risk of mental health problems and to work with volunteers/interns and partners in the running of these. - To work closely with Bethel's Volunteer Co-ordinator to ensure best possible outcome for clients and volunteers - To be responsible for assessing each beneficiary referred to the listening project, (including self-referrals), for making decisions about appropriate support for each and for ensuring that service delivery is implemented efficiently. - To establish referral pathways, by liaising with other agencies and to provide support for service users who may require mental health support and/or healthy-living activities. 3. Networking and Partnerships - To liaise and communicate with health and social care professionals providing health support to the client group (isolated and vulnerable people and those at risk of mental health problems), as appropriate. - To liaise and network with a variety of voluntary and statutory agencies, to ensure that partnerships are sound, referrals are appropriate and that the voice of the project is heard across the city; through membership of consortia of relevance to the Rapha project, such as the Living Well Consortium. - To advertise and promote the projects amongst professionals and agencies who are likely to refer new clients. - To specifically engage with the Cairn Consortium, providing support of their "Live, Work, Heal" initiative, particularly in terms of giving advice regarding healthy living and healing initiatives. 4. Monitoring and Evaluation - To keep accurate records, the expenditure of projects, feeding this back to the Operations Manager on a regular basis. - To keep accurate records of the beneficiaries of projects, ensuring that monitoring of their progress is carried out and recorded and that statistics are reported to funders and the Bethel Board, as required. - To report regularly in writing on the progress of the Rapha projects to the Bethel Board. 5. Quality and Compliance - Ensure the highest quality service to the Rapha clients and volunteers, and in line with contractual requirements. - Ensure effective use of data analysis and monitoring programmes to collate, analyse and use data to inform and drive performance. - Ensure the highest standards of compliance in relation to safeguarding, health and safety, GDPR/data protection. - To ensure Rapha's compliance with the Trusted Charity quality mark and to co-operate in any future assessments for Trusted Charity. 6. Fundraising - To identify funding opportunities and to work with the Fundraising Officer, Senior Operations Manager and CEO in the development of funding bids to support project management and development. 7. Other - To carry out any further duties deemed necessary by CEO and/or Bethel Board - Work within and adhere to Bethel's policies and procedures. PERSON SPECIFICATION : Qualification: ESSENTIAL A degree level or vocational qualification in a relevant subject (e.g., community development, health, mental health, social care etc.) or equivalent experience. Experience and Knowledge ESSENTIAL Experience of developing and managing community and/or health projects and developing collaborative partnerships. Experience of managing and/or working with volunteers and/or interns. Experience of collating service user monitoring information and ability to keep accurate records of work output and financial expenditure for the purposes of review and service development. Experience of working in a multi-ethnic, multi-faith setting. DESIRABLE Experience of working with disadvantaged client groups. Experience in a health environment and/or in a community setting. Some knowledge or experience of recruitment and training Skills and Abilities: ESSENTIAL Good listening, verbal and written, communication and interpersonal skills and a friendly and non-judgmental attitude towards vulnerable people. Computer literate (word processing, PowerPoint, spreadsheets, email and internet), CRM systems. Ability to show leadership but also the flexibility to work under direction and be a team member. Ability to motivate and energise people. Fundraising and bid development. DESIRABLE An ability to work with a diverse group of people. Customer service, marketing, or sales skills. The ability to create good work partnerships with multiple stakeholders both internally and externally Competencies & Behaviours: ESSENTIAL An understanding of a variety of cultures, together with an understanding of how a change in culture can isolate and affect an individual. In sympathy with the Christian ethos of Bethel Health and Healing Network. A high level of self-motivation and initiative, as lone or proactive work is a major part of the role Other: ESSENTIAL Satisfactory Enhanced DBS check. Willingness to adopt a flexible working pattern, including attending meetings and events on evenings and weekends. DESIRABLE Current, clean driving licence and car insured for business use Bethel Health and Healing Network are committed to safeguarding and promoting the welfare of children and vulnerable adults. All applicants will be vetted for their suitability to work with these groups where required. Applicants for posts that are exempt from the Rehabilitation of Offenders Act will be asked to undertake a Disclosure and Barring Service (DBS) check. Any offer of employment and continued employment will be contingent upon satisfactory vetting results and checks made prior to and during employment where required. The deadline for applications is 4th Jan 2022 and interviews will be week commencing 10th Jan 2022. If you have the skills and experience necessary and want to work with a fabulous bunch of people doing great work in and around Birmingham, then apply today. Thank you for your interest in this role at Bethel Health and Healing Network.
Dec 07, 2021
Full time
Bethel Health and Healing Network (Bethel) is an award-winning charity founded on Christian vision and principles. The Charity works with some of the most vulnerable people in Birmingham. It's two main services are a Doula Service and a Listening Service, with both being expanded to develop new activities in line with the Bethel Strategic Plan. The Listening Service comes under the umbrella of the Rapha Project, which also covers the mental wellbeing and healthy living activities. Bethel's vision is to provide practical and emotional support to individuals, community groups and isolated and vulnerable people. SUMMARY OF ROLE The Services Manager for the Rapha Programme is an expanding role, working within the parameters outlined in Bethel's Strategic Plan, collaborating in partnership with local groups, consortia, and charities. Responsible for managing a team of paid staff and volunteers, accurate record-keeping of the progress of the project and outcomes for clients, reporting to funders, as well as engaging with partners and developing new strategic links across the city. The role will include managing the Rapha Listening Service, preparing reports and statistics, and ensuring the future sustainability of the service, raising awareness of the service and its profile, to ensure clients' voices are heard and listened to and their needs appreciated at strategic levels. The Services Manager will also be responsible for developing new 'Rapha' activities in line with the Strategic Plan. A person with good communication skills and development experience in a community engagement or social care/health environment would be best suited to this position. DUTIES and RESPONSIBILITIES: 1. Leadership and Management - To manage the Rapha Listening Service, for people with needs, local communities across Birmingham, as well as those referred from other agencies. This will involve the recruitment and training of a team of volunteers or interns who will become "listeners". To manage any issues that may arise and signpost people, as necessary, to specialist agencies. - To work closely with Bethel's partner organisations, to develop and maintain a presence across the city. - To provide high quality line management to the Rapha team, motivating and inspiring them to achieve Bethel's objectives through clear communication and regular reviews. - To work with the CEO, Senior Operations Manager, other senior managers, and the Bethel Board, to develop and implement the strategic/annual plan. - To establish new developments that are within Bethel's Strategic Plan, or are part of Bethel's vision, together with other partners and agencies 2. Project Management and Development - To be responsible for the running of Bethel's Listening Service, together with staff members and volunteers in the Rapha team. - To develop a healthy-living project to provide health-focused activities especially for people who are isolated, vulnerable or at risk of mental health problems and to work with volunteers/interns and partners in the running of these. - To work closely with Bethel's Volunteer Co-ordinator to ensure best possible outcome for clients and volunteers - To be responsible for assessing each beneficiary referred to the listening project, (including self-referrals), for making decisions about appropriate support for each and for ensuring that service delivery is implemented efficiently. - To establish referral pathways, by liaising with other agencies and to provide support for service users who may require mental health support and/or healthy-living activities. 3. Networking and Partnerships - To liaise and communicate with health and social care professionals providing health support to the client group (isolated and vulnerable people and those at risk of mental health problems), as appropriate. - To liaise and network with a variety of voluntary and statutory agencies, to ensure that partnerships are sound, referrals are appropriate and that the voice of the project is heard across the city; through membership of consortia of relevance to the Rapha project, such as the Living Well Consortium. - To advertise and promote the projects amongst professionals and agencies who are likely to refer new clients. - To specifically engage with the Cairn Consortium, providing support of their "Live, Work, Heal" initiative, particularly in terms of giving advice regarding healthy living and healing initiatives. 4. Monitoring and Evaluation - To keep accurate records, the expenditure of projects, feeding this back to the Operations Manager on a regular basis. - To keep accurate records of the beneficiaries of projects, ensuring that monitoring of their progress is carried out and recorded and that statistics are reported to funders and the Bethel Board, as required. - To report regularly in writing on the progress of the Rapha projects to the Bethel Board. 5. Quality and Compliance - Ensure the highest quality service to the Rapha clients and volunteers, and in line with contractual requirements. - Ensure effective use of data analysis and monitoring programmes to collate, analyse and use data to inform and drive performance. - Ensure the highest standards of compliance in relation to safeguarding, health and safety, GDPR/data protection. - To ensure Rapha's compliance with the Trusted Charity quality mark and to co-operate in any future assessments for Trusted Charity. 6. Fundraising - To identify funding opportunities and to work with the Fundraising Officer, Senior Operations Manager and CEO in the development of funding bids to support project management and development. 7. Other - To carry out any further duties deemed necessary by CEO and/or Bethel Board - Work within and adhere to Bethel's policies and procedures. PERSON SPECIFICATION : Qualification: ESSENTIAL A degree level or vocational qualification in a relevant subject (e.g., community development, health, mental health, social care etc.) or equivalent experience. Experience and Knowledge ESSENTIAL Experience of developing and managing community and/or health projects and developing collaborative partnerships. Experience of managing and/or working with volunteers and/or interns. Experience of collating service user monitoring information and ability to keep accurate records of work output and financial expenditure for the purposes of review and service development. Experience of working in a multi-ethnic, multi-faith setting. DESIRABLE Experience of working with disadvantaged client groups. Experience in a health environment and/or in a community setting. Some knowledge or experience of recruitment and training Skills and Abilities: ESSENTIAL Good listening, verbal and written, communication and interpersonal skills and a friendly and non-judgmental attitude towards vulnerable people. Computer literate (word processing, PowerPoint, spreadsheets, email and internet), CRM systems. Ability to show leadership but also the flexibility to work under direction and be a team member. Ability to motivate and energise people. Fundraising and bid development. DESIRABLE An ability to work with a diverse group of people. Customer service, marketing, or sales skills. The ability to create good work partnerships with multiple stakeholders both internally and externally Competencies & Behaviours: ESSENTIAL An understanding of a variety of cultures, together with an understanding of how a change in culture can isolate and affect an individual. In sympathy with the Christian ethos of Bethel Health and Healing Network. A high level of self-motivation and initiative, as lone or proactive work is a major part of the role Other: ESSENTIAL Satisfactory Enhanced DBS check. Willingness to adopt a flexible working pattern, including attending meetings and events on evenings and weekends. DESIRABLE Current, clean driving licence and car insured for business use Bethel Health and Healing Network are committed to safeguarding and promoting the welfare of children and vulnerable adults. All applicants will be vetted for their suitability to work with these groups where required. Applicants for posts that are exempt from the Rehabilitation of Offenders Act will be asked to undertake a Disclosure and Barring Service (DBS) check. Any offer of employment and continued employment will be contingent upon satisfactory vetting results and checks made prior to and during employment where required. The deadline for applications is 4th Jan 2022 and interviews will be week commencing 10th Jan 2022. If you have the skills and experience necessary and want to work with a fabulous bunch of people doing great work in and around Birmingham, then apply today. Thank you for your interest in this role at Bethel Health and Healing Network.
Operations Support Manager with excellent verbal and written communications skills and developed organisational, planning and time management skills is required by a well-established Charity. The ideal candidate will have a Certified Management qualification such as ILM or equivalent, relevant work experience in a management, supervisor and volunteer management role, a comprehensive knowledge of GDPR and knowledge of current legislation, policy and research relating to people with sight loss and/or disability. SALARY: £37,464 - £41,000 per annum + Excellent Benefits BENEFITS: 26 Days Holiday plus Bank Holidays. The Charity offers a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, they provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme. LOCATION: This role will require travel across the Region. JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, 9am to 5pm Monday to Friday. As a charity they are always keen to support flexible working as much as possible JOB OVERVIEW We have a fantastic new job opportunity for an Operations Support Manager with excellent verbal and written communications skills and developed organisational, planning and time management skills. This is a volunteer led, Orientation and Mobility services working with visually impaired adults and Children & Young People services working with visually impaired children. Working as the Operations Support Manager you will lead and manage a cross-functional operations team of staff and volunteers working with adults, children and young people and their families to provide the consistent delivery of person-centred services in accordance with their needs. As the Operations Support Manager your role will also include supporting the development and training of Trainees and inducting new starters to the team. DUTIES Your duties as the Operations Support Manager will include: Operational delivery to enable person-centred services within the allocated geographical area of your Region Work with key collaborative partners to augment, promote, develop and deliver these services Lead the team to proactively identify and resolve areas of concern in standardisation and process application Ensure feedback and the voice of customers is utilised to achieve continuous improvement Work closely with Safeguarding team members to embed safe practices in front line service delivery Provide first-line leadership to staff teams Manages recruitment and staff resourcing in the team Performance management of operational staff members Plan a defined staged delivery plan Monitor and evaluate against key performance indicators Ensure that national standards are met Problem solve and initiate any service improvements Ensure all relevant aspects of the operations budget is monitored CANDIDATE REQUIREMENTS Certified Management qualification such as ILM or equivalent relevant work experience in a management, supervisory or volunteer management role Demonstrable experience of working in a professional management, supervisory or teaching / training role related to vulnerable people Experience of developing, supervising and / or managing performance in others Experience of managing a complex operations environment where exceptional, customer-focused service delivery is achieved Experience of handling safeguarding concerns within a service delivery setting Knowledge and experience of ensuring safeguarding compliance within a team Knowledge of current legislation, policy and research relating to people with sight loss and/or disability. Up to date with current policies, practice and thinking in the Education and/or Health and Social Care sector A comprehensive knowledge of GDPR Computer literate with advanced skills in the Microsoft Office suite (Outlook, Excel, Word, PowerPoint) Health & Safety / compliance monitoring experience Extensive experience and proven ability to work safely with adults, children and young people with developed understanding of both child protection issues and the issues affecting all vulnerable groups Excellent verbal and written communication skills Proven experience of planning and delivering person-centred services Organisational, planning and time management skills Proven ability to interpret operations data Manages individual and team performance to deliver results The Charity is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom they work. They expect all of their employees and volunteers to fully share this commitment. Please note: we reserve the right to close any of our vacancies early. HOW TO APPLY APPLICATION PROCESS: Once we've reviewed your CV, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email. CV's of Job Applicants meeting this requirement may also be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P7594 AWD online operates as an employment agency
Dec 06, 2021
Full time
Operations Support Manager with excellent verbal and written communications skills and developed organisational, planning and time management skills is required by a well-established Charity. The ideal candidate will have a Certified Management qualification such as ILM or equivalent, relevant work experience in a management, supervisor and volunteer management role, a comprehensive knowledge of GDPR and knowledge of current legislation, policy and research relating to people with sight loss and/or disability. SALARY: £37,464 - £41,000 per annum + Excellent Benefits BENEFITS: 26 Days Holiday plus Bank Holidays. The Charity offers a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, they provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme. LOCATION: This role will require travel across the Region. JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, 9am to 5pm Monday to Friday. As a charity they are always keen to support flexible working as much as possible JOB OVERVIEW We have a fantastic new job opportunity for an Operations Support Manager with excellent verbal and written communications skills and developed organisational, planning and time management skills. This is a volunteer led, Orientation and Mobility services working with visually impaired adults and Children & Young People services working with visually impaired children. Working as the Operations Support Manager you will lead and manage a cross-functional operations team of staff and volunteers working with adults, children and young people and their families to provide the consistent delivery of person-centred services in accordance with their needs. As the Operations Support Manager your role will also include supporting the development and training of Trainees and inducting new starters to the team. DUTIES Your duties as the Operations Support Manager will include: Operational delivery to enable person-centred services within the allocated geographical area of your Region Work with key collaborative partners to augment, promote, develop and deliver these services Lead the team to proactively identify and resolve areas of concern in standardisation and process application Ensure feedback and the voice of customers is utilised to achieve continuous improvement Work closely with Safeguarding team members to embed safe practices in front line service delivery Provide first-line leadership to staff teams Manages recruitment and staff resourcing in the team Performance management of operational staff members Plan a defined staged delivery plan Monitor and evaluate against key performance indicators Ensure that national standards are met Problem solve and initiate any service improvements Ensure all relevant aspects of the operations budget is monitored CANDIDATE REQUIREMENTS Certified Management qualification such as ILM or equivalent relevant work experience in a management, supervisory or volunteer management role Demonstrable experience of working in a professional management, supervisory or teaching / training role related to vulnerable people Experience of developing, supervising and / or managing performance in others Experience of managing a complex operations environment where exceptional, customer-focused service delivery is achieved Experience of handling safeguarding concerns within a service delivery setting Knowledge and experience of ensuring safeguarding compliance within a team Knowledge of current legislation, policy and research relating to people with sight loss and/or disability. Up to date with current policies, practice and thinking in the Education and/or Health and Social Care sector A comprehensive knowledge of GDPR Computer literate with advanced skills in the Microsoft Office suite (Outlook, Excel, Word, PowerPoint) Health & Safety / compliance monitoring experience Extensive experience and proven ability to work safely with adults, children and young people with developed understanding of both child protection issues and the issues affecting all vulnerable groups Excellent verbal and written communication skills Proven experience of planning and delivering person-centred services Organisational, planning and time management skills Proven ability to interpret operations data Manages individual and team performance to deliver results The Charity is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom they work. They expect all of their employees and volunteers to fully share this commitment. Please note: we reserve the right to close any of our vacancies early. HOW TO APPLY APPLICATION PROCESS: Once we've reviewed your CV, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email. CV's of Job Applicants meeting this requirement may also be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P7594 AWD online operates as an employment agency
