Assistant In-Room Dining Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated. Our team members worldwide create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, our purpose is to create impressions that will stay with you for a lifetime. We believe life is richer when we truly connect with the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London's historic past, alongside its exhilarating present. This impressive five-star hotel remains the centre of attention, as a new chapter begins in its history. The hotel is a beautiful grade II listed building and former HQ of the Port of London Authority. It features 100 rooms, 41 residential apartments (31 in a FS-managed transient rental program), a stunning ballroom that has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a destination spa with 6 treatment rooms, hammam, steam, sauna, swimming and vitality pools, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2 Michelin Star), Mei Ume (Chinese/Japanese cuisine), and Rotunda (all-day dining, afternoon tea & bar).

Position: Four Seasons Hotel London at Tower Bridge is looking for an Assistant In-Room Manager to join our team!

Role: The Assistant In-Room Manager is responsible for planning, organizing, and controlling the work of employees in the In-Room Department while ensuring guest satisfaction.

Qualifications:

• Minimum of two years' hotel supervisory/management experience
• Strong ability to lead and train a team to maintain team spirit and quality service
• Strong management and development skills
• Solid knowledge of hotel operations including systems
• Excellent communication skills; multi-lingual preferred
• Previous opening experience is beneficial

Benefits:

• £45,000 package including hotel service charge and salary
• 40-hour working week
• Excellent training and career development opportunities
• Up to 20 complimentary nights at any Four Seasons Hotel or Resort worldwide based on years of service
• Free meals at Pepys Cellar (staff canteen) while on duty, including fruits, coffee/tea, and fizzy drinks
• Up to 2 paid Wellness days per year
• Holiday entitlement increases with years of service, up to 33 days off
• Free Life Insurance
• Bupa Dental and MediCash plans
• Opportunities for career growth with global potential
• Season ticket loan & cycle to work scheme
• Free uniform dry cleaning
• Employee Experience: Annual themed employee parties, social, charitable, and sporting events
• Access to Wagestream - a salary advance benefit
• Employee Recognition Programmes
• & many more surprises!

We look forward to receiving your application!

All applicants must hold the Right to Work in the UK