About The Role We require one full time Social Work Coordinator for a 1 year fixed term to meet the needs of the service. The working pattern is Monday and Friday 9 - 5. We take flexible working into consideration, in line with service demands, however this is an office-based role. Job overview: An exciting opportunity has opened within Independent Futures where we have created a specialist Leaving Care Service for children and young people aged 16-25 years old. Islington is looking to recruit a social work coordinator (SWC) who is motivated and passionate. You will be trained in Motivational Interviewing and Trauma Inform Practice to ensure sustainability of practice across the service. A Social Work Coordinator (SWC) is a para-professional whose primary function is to provide enhanced administrative support in meeting the demands of frontline practice. This is a very active role and the practical support is critical in ensuring the child and family social workers' and other practitioners' time is used to best effect in helping families to keep children safe. This requires a high level of understanding of a child and family social worker's job in helping families to safeguard children. Main duties: Our vision for the service is that children and young people are safe, can overcome difficulties and can form secure relationships through their childhood and into their adulthood. SWCs are the first point of contact for the team by service users, other staff, and professionals. As an experienced administrator, you would be expected to anticipate the planning and preparation necessary ahead of the range of meetings that take place with families and professionals and be instrumental in ensuring these meetings are coordinated. This includes multi-professional panels and tasks include (but not limited to) diary invites and minute taking. You would also be expected to help and support practitioners to stay organised in managing their workload. Child and family work is dynamic and responsive to both the local and national landscape, and SWCs must be flexible and adapt to changes within the organisation and to the presenting needs of the individual team. The SWC role, as with all other roles in the Service, should engage in continuous quality improvement by always looking for ways to improve the way we work to identify gaps in systems and make improvements that will increase added value to frontline practice. You will have excellent communication skills with children, young people and families as well as with carers and professionals taking into consideration equality and diversity. You will also have excellent skills when it comes to writing and minute-taking. Some of the main duties include: Minute taking Arranging multi-professional meetings Diary management Creating and updating excel spreadsheet trackers Answering the duty phone to young people, families, and other professionals Updating the data base The successful candidates will have the following: Excellent organisation and time management skills Ability to work pro-actively to identify and meet the needs of the team Flexibility Excellent ICT skills Good communication: verbal and written Ability to work under pressure Working for your organisation: In December 2024, we underwent a full OFSTED inspect. Although we are still awaiting formal feedback, we are pleased and proud to share we have maintained our outstanding rating. In October 2023, Independent Futures received a focused visit from OFSTED looking at the Local Authority's arrangements for care experienced children and young people (care leavers). We proudly share some highlights from the report: Young people are effusive about Independent Futures, Islington's leaving care service. Care experienced children and young people in Islington benefit from teams of highly committed, ambitious and determined professionals who work extremely well together, helping the children and young people to remain safe and to achieve in life. Exceptional and aspirational corporate and operational leaders work together to listen to care experienced young people, to understand their world and to act on their views. Islington's motivational practice model ensures that all staff and many partner agencies provide trauma-informed assessments. The genuine warmth of staff and their affection and pride in children's progress and achievements are evident in their direct work and frequent contact and visits. Staff report that they feel valued by their managers. This improves and supports practitioners' emotional health and well-being. Skilled social workers and YPAs are appropriately proud of their work. Good opportunities for development, training and promotion are increasing the number of staff transferring from agency to permanent contracts. A localised approach to commissioning housing support means that young people can maintain local links and have access to important local services, such as colleges, employment and training opportunities that will support them to achieve independence. The Independent Futures Service is well resourced and enjoys a stable and supportive workforce. You will be joining a multi-professional team made up of experienced managers, Senior Social Workers, Social Workers, Young Person Advisors, Mental Health Social Worker, CAMHS professionals, a UASC specialist and Social Work Coordinators. We have opportunities to consult with clinicians and you will receive supervision and manage support from a Senior Social Worker. Our children, young people and their families are at the heart of everything we do and the development of our practice model allows us to them towards their version of meaningful and sustained changed. Islington's Motivational Practice Model provides an integrated care, safeguarding and change model, which includes Motivational Interviewing skills helping to build meaningful relationships and promote safety, collaboration and purposeful change. What is Motivational Practice? Motivational Practice is Islington's Practice Model. There are core elements that underpin the practice framework that provide a set of skills around how to communicate in a helpful way with workers that you supervise, the professional network as a whole and families we work with, supporting a process of change. Our practice model is further complemented by Trauma-informed practice (including Dyadic Development Practice), as we believe that by better understanding the lived experiences of those we are here to serve, we are better positioned to engage, support and assist children and young people to reach their full potential. Relationships are also central to achieving the very best outcome for our children, young people, their families, and their carers. We work closely with our fostering team and placements service to support our carers in offering a trauma informed approach to care, and to offer stable placements where our children and young people can achieve their potential. For further information or for an informal conversation about the post, please contact Independent Futures Team Managers: Mehmet Krasniqi Working for the team, service and our organisation Islington is a place rich with diversity and culture. As a council our sense of purpose couldn't beclearer: we serve. It's in the logo. We are committed to challenging inequality in the boroughand as one of the largest employers we know that to look after the place and the planet, wehave to look after our people. Together we can change the future. We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive. To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out 'CARE', which is what we think public service is all about. Our offer to you We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Our staff benefits include: Up to 31 days leave per year, increasing to 36 days after five years of local government service A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week Learning and development opportunities to maximise your potential Competitive pay and a commitment to paying all staff the London Living Wage at minimum Excellent local government pension scheme Cycle to Work scheme and discounted gym memberships Local discounts from restaurants, shops, health and beauty therapists, and more! Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised. Workforce Equality, Equity, Diversity and Inclusion Statement We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion . click apply for full job details
Jul 18, 2025
Full time
About The Role We require one full time Social Work Coordinator for a 1 year fixed term to meet the needs of the service. The working pattern is Monday and Friday 9 - 5. We take flexible working into consideration, in line with service demands, however this is an office-based role. Job overview: An exciting opportunity has opened within Independent Futures where we have created a specialist Leaving Care Service for children and young people aged 16-25 years old. Islington is looking to recruit a social work coordinator (SWC) who is motivated and passionate. You will be trained in Motivational Interviewing and Trauma Inform Practice to ensure sustainability of practice across the service. A Social Work Coordinator (SWC) is a para-professional whose primary function is to provide enhanced administrative support in meeting the demands of frontline practice. This is a very active role and the practical support is critical in ensuring the child and family social workers' and other practitioners' time is used to best effect in helping families to keep children safe. This requires a high level of understanding of a child and family social worker's job in helping families to safeguard children. Main duties: Our vision for the service is that children and young people are safe, can overcome difficulties and can form secure relationships through their childhood and into their adulthood. SWCs are the first point of contact for the team by service users, other staff, and professionals. As an experienced administrator, you would be expected to anticipate the planning and preparation necessary ahead of the range of meetings that take place with families and professionals and be instrumental in ensuring these meetings are coordinated. This includes multi-professional panels and tasks include (but not limited to) diary invites and minute taking. You would also be expected to help and support practitioners to stay organised in managing their workload. Child and family work is dynamic and responsive to both the local and national landscape, and SWCs must be flexible and adapt to changes within the organisation and to the presenting needs of the individual team. The SWC role, as with all other roles in the Service, should engage in continuous quality improvement by always looking for ways to improve the way we work to identify gaps in systems and make improvements that will increase added value to frontline practice. You will have excellent communication skills with children, young people and families as well as with carers and professionals taking into consideration equality and diversity. You will also have excellent skills when it comes to writing and minute-taking. Some of the main duties include: Minute taking Arranging multi-professional meetings Diary management Creating and updating excel spreadsheet trackers Answering the duty phone to young people, families, and other professionals Updating the data base The successful candidates will have the following: Excellent organisation and time management skills Ability to work pro-actively to identify and meet the needs of the team Flexibility Excellent ICT skills Good communication: verbal and written Ability to work under pressure Working for your organisation: In December 2024, we underwent a full OFSTED inspect. Although we are still awaiting formal feedback, we are pleased and proud to share we have maintained our outstanding rating. In October 2023, Independent Futures received a focused visit from OFSTED looking at the Local Authority's arrangements for care experienced children and young people (care leavers). We proudly share some highlights from the report: Young people are effusive about Independent Futures, Islington's leaving care service. Care experienced children and young people in Islington benefit from teams of highly committed, ambitious and determined professionals who work extremely well together, helping the children and young people to remain safe and to achieve in life. Exceptional and aspirational corporate and operational leaders work together to listen to care experienced young people, to understand their world and to act on their views. Islington's motivational practice model ensures that all staff and many partner agencies provide trauma-informed assessments. The genuine warmth of staff and their affection and pride in children's progress and achievements are evident in their direct work and frequent contact and visits. Staff report that they feel valued by their managers. This improves and supports practitioners' emotional health and well-being. Skilled social workers and YPAs are appropriately proud of their work. Good opportunities for development, training and promotion are increasing the number of staff transferring from agency to permanent contracts. A localised approach to commissioning housing support means that young people can maintain local links and have access to important local services, such as colleges, employment and training opportunities that will support them to achieve independence. The Independent Futures Service is well resourced and enjoys a stable and supportive workforce. You will be joining a multi-professional team made up of experienced managers, Senior Social Workers, Social Workers, Young Person Advisors, Mental Health Social Worker, CAMHS professionals, a UASC specialist and Social Work Coordinators. We have opportunities to consult with clinicians and you will receive supervision and manage support from a Senior Social Worker. Our children, young people and their families are at the heart of everything we do and the development of our practice model allows us to them towards their version of meaningful and sustained changed. Islington's Motivational Practice Model provides an integrated care, safeguarding and change model, which includes Motivational Interviewing skills helping to build meaningful relationships and promote safety, collaboration and purposeful change. What is Motivational Practice? Motivational Practice is Islington's Practice Model. There are core elements that underpin the practice framework that provide a set of skills around how to communicate in a helpful way with workers that you supervise, the professional network as a whole and families we work with, supporting a process of change. Our practice model is further complemented by Trauma-informed practice (including Dyadic Development Practice), as we believe that by better understanding the lived experiences of those we are here to serve, we are better positioned to engage, support and assist children and young people to reach their full potential. Relationships are also central to achieving the very best outcome for our children, young people, their families, and their carers. We work closely with our fostering team and placements service to support our carers in offering a trauma informed approach to care, and to offer stable placements where our children and young people can achieve their potential. For further information or for an informal conversation about the post, please contact Independent Futures Team Managers: Mehmet Krasniqi Working for the team, service and our organisation Islington is a place rich with diversity and culture. As a council our sense of purpose couldn't beclearer: we serve. It's in the logo. We are committed to challenging inequality in the boroughand as one of the largest employers we know that to look after the place and the planet, wehave to look after our people. Together we can change the future. We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive. To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out 'CARE', which is what we think public service is all about. Our offer to you We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Our staff benefits include: Up to 31 days leave per year, increasing to 36 days after five years of local government service A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week Learning and development opportunities to maximise your potential Competitive pay and a commitment to paying all staff the London Living Wage at minimum Excellent local government pension scheme Cycle to Work scheme and discounted gym memberships Local discounts from restaurants, shops, health and beauty therapists, and more! Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised. Workforce Equality, Equity, Diversity and Inclusion Statement We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion . click apply for full job details
ABOUT THE ROLE Launchmetrics is seeking a skilled and detail-oriented Marketing Events Executive to lead the planning and execution of high-impact digital and in-person events across our key industries, including Fashion, Luxury, Beauty, Sportswear, Agencies, and Jewelry & Watches. In this role, you will take ownership of coordinating a robust calendar of webinars, workshops, and physical events that drive brand visibility, audience engagement, and business growth. This position is ideal for a marketing professional with 3-4 years of experience in event management, strong project management abilities, and a proactive, collaborative approach. Reporting to the Business Marketing Director, you will work closely with teams across Content, Partnerships, Digital, Sales, and Customer Success to ensure every event runs smoothly and delivers measurable results. You will also contribute ideas for enhancing event formats, improving engagement, and driving innovation in our event strategies. What you'll do: Coordinate the planning and execution of online and in-person events, including product webinars, flagship thought-leadership events, and smaller targeted physical events across cities where Launchmetrics operates such as France, Italy, UK or the USA. Manage end-to-end event logistics, including scheduling, speaker coordination, venue research and agreements, asset preparation, attendee management, and budget oversight. Develop event-related content and slides, as well as event landing pages and value propositions, in collaboration with content and digital teams. Build and manage event registration pages using tools like Unbounce and WordPress. Collaborate with Partnerships, Social Media, Digital, Sales, BDR, and Customer Success teams to align on event objectives, promotion plans, and audience engagement strategies. Oversee promotion of events to drive registration and attendance, working across multiple channels. Manage the follow-up strategy and activities from events, coordinating efforts with the ABM Executive, Outbound Coordinator, Sales, and BDR teams to ensure timely and effective lead nurturing and identify business opportunities. Assist in post-event processes, including reporting, content repurposing, feedback collection, and follow-up coordination. Track and analyze key event metrics such as registrations, attendance, engagement, and business contribution, providing regular insights and recommendations for continuous improvement. Travel to key regions, including the USA, UK, France, Italy, and other strategic locations, to manage and oversee local events for Launchmetrics. ABOUT YOU Who You Are: Bachelor's degree in Marketing, Communications, Event Management or a related field 3-4 years of experience in event coordination Strong organizational and time management skills with exceptional attention to detail Clear and confident communication skills, both written and verbal Ability to collaborate effectively with internal and external stakeholders Resourcefulness and problem-solving ability, especially in live event environments A proactive mindset with the ability to take initiative and work independently when needed Comfortable working in a fast-paced, cross-functional, and international environment Extra Credit: Experience with tools like Unbounce, WordPress, and Salesforce a plus W e value diverse perspectives and recognize that skills and experiences can be gained in various ways. If you're excited about this opportunity but don't meet every single requirement listed, we would love to hear from you andencourage you to submit an application! ABOUT THE MARKETING TEAM We are a global and highly diverse team - distributed in six different countries, with multiple nationalities and varied expertise - we always work collaboratively to understand each other in a "glocal" way to achieve the best results as one team. The Marketing team works daily on the ideation, production and distribution of campaigns with the objective of attracting the Launchmetrics' target audience. OUR RECRUITMENT PROCESS Intro Call Meet & Greet Skills Assessment Culture Fit Interview WHY YOU'LL LOVE LAUNCHMETRICS We're a company that prioritizes people, fostering a relaxed yet dynamic atmosphere. Our international team is filled with enthusiastic, motivated individuals who enjoy their work. Autonomy empowers our team members, allowing them to make a substantial difference in our business, for our customers, and within our organization. When you become part of our team, you'll have access to growth and advancement possibilities, including a learning and development allowance, a benefits package tailored to each location, and flexible work arrangements, along with support for establishing your home office and other perks. OUR COMMITMENT Launchmetrics is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If there is anything extra we can do to help you feel at ease during your interview process, please let the PeopleOps team member you'll be meeting with know.
Jul 18, 2025
Full time
ABOUT THE ROLE Launchmetrics is seeking a skilled and detail-oriented Marketing Events Executive to lead the planning and execution of high-impact digital and in-person events across our key industries, including Fashion, Luxury, Beauty, Sportswear, Agencies, and Jewelry & Watches. In this role, you will take ownership of coordinating a robust calendar of webinars, workshops, and physical events that drive brand visibility, audience engagement, and business growth. This position is ideal for a marketing professional with 3-4 years of experience in event management, strong project management abilities, and a proactive, collaborative approach. Reporting to the Business Marketing Director, you will work closely with teams across Content, Partnerships, Digital, Sales, and Customer Success to ensure every event runs smoothly and delivers measurable results. You will also contribute ideas for enhancing event formats, improving engagement, and driving innovation in our event strategies. What you'll do: Coordinate the planning and execution of online and in-person events, including product webinars, flagship thought-leadership events, and smaller targeted physical events across cities where Launchmetrics operates such as France, Italy, UK or the USA. Manage end-to-end event logistics, including scheduling, speaker coordination, venue research and agreements, asset preparation, attendee management, and budget oversight. Develop event-related content and slides, as well as event landing pages and value propositions, in collaboration with content and digital teams. Build and manage event registration pages using tools like Unbounce and WordPress. Collaborate with Partnerships, Social Media, Digital, Sales, BDR, and Customer Success teams to align on event objectives, promotion plans, and audience engagement strategies. Oversee promotion of events to drive registration and attendance, working across multiple channels. Manage the follow-up strategy and activities from events, coordinating efforts with the ABM Executive, Outbound Coordinator, Sales, and BDR teams to ensure timely and effective lead nurturing and identify business opportunities. Assist in post-event processes, including reporting, content repurposing, feedback collection, and follow-up coordination. Track and analyze key event metrics such as registrations, attendance, engagement, and business contribution, providing regular insights and recommendations for continuous improvement. Travel to key regions, including the USA, UK, France, Italy, and other strategic locations, to manage and oversee local events for Launchmetrics. ABOUT YOU Who You Are: Bachelor's degree in Marketing, Communications, Event Management or a related field 3-4 years of experience in event coordination Strong organizational and time management skills with exceptional attention to detail Clear and confident communication skills, both written and verbal Ability to collaborate effectively with internal and external stakeholders Resourcefulness and problem-solving ability, especially in live event environments A proactive mindset with the ability to take initiative and work independently when needed Comfortable working in a fast-paced, cross-functional, and international environment Extra Credit: Experience with tools like Unbounce, WordPress, and Salesforce a plus W e value diverse perspectives and recognize that skills and experiences can be gained in various ways. If you're excited about this opportunity but don't meet every single requirement listed, we would love to hear from you andencourage you to submit an application! ABOUT THE MARKETING TEAM We are a global and highly diverse team - distributed in six different countries, with multiple nationalities and varied expertise - we always work collaboratively to understand each other in a "glocal" way to achieve the best results as one team. The Marketing team works daily on the ideation, production and distribution of campaigns with the objective of attracting the Launchmetrics' target audience. OUR RECRUITMENT PROCESS Intro Call Meet & Greet Skills Assessment Culture Fit Interview WHY YOU'LL LOVE LAUNCHMETRICS We're a company that prioritizes people, fostering a relaxed yet dynamic atmosphere. Our international team is filled with enthusiastic, motivated individuals who enjoy their work. Autonomy empowers our team members, allowing them to make a substantial difference in our business, for our customers, and within our organization. When you become part of our team, you'll have access to growth and advancement possibilities, including a learning and development allowance, a benefits package tailored to each location, and flexible work arrangements, along with support for establishing your home office and other perks. OUR COMMITMENT Launchmetrics is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If there is anything extra we can do to help you feel at ease during your interview process, please let the PeopleOps team member you'll be meeting with know.
Talan (part of the Talan Group) is an expert provider of professional services. Our vision and mission is to take positive action in a complex world for the future good of people and the environment, and to enlighten and enable our clients' transformation in an increasingly complex world. We are purpose-driven, working across multiple sectors, tackling social and environmental challenges, improving and simplify the way markets work, harnessing the power of digital transformation and ensuring data is protected and used ethically. Talan provides a range of consultancy and outsourcing capabilities, including programme management, market design, and governance. We also have extensive and award-winning capabilities across cybersecurity, data privacy, and digital transformation. We are IIP Gold accredited and Great Place to Work accredited. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience, which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. No two days are the same, but we believe in a flexible approach to working, which we know our employees value. Job Description THE ROLE The role sits within Gemserv'sFuture Marketsfunction, as part of theStakeholder Engagementteam. You'll be supporting the delivery of excellent customer service across multiple energy codes by engaging with a wide range of stakeholders, including Code Parties, Non-Party Users, and Consumers, across various business types. You'll handle first-line enquiries via online forms, live chat, email, and phone, ensuring timely, high-quality responses in line with SLAs, while maintaining accurate CRM records. You'll also lead introductory meetings for new market participants and clearly explain processes and obligations tailored to each stakeholder's role and experience, ensuring a smooth and well-supported onboarding experience. Beyond day-to-day support, the team contributes toservice improvement initiatives, manages feedback, and curates supporting code documentation. You'll collaborate across Code Manager teams to share insights and ensure a unified service approach. The ideal candidate will have a good working knowledge of the UK Energy market and experience in delivering exceptional customer service either in a contact centre or an office environment. Responsibilities Lead by example in responding to Service Desk enquiries with accuracy, ensuring adherence to SLAs and fostering trust among stakeholders. Ensure the team meets its service levels by working to and taking ownership of deadlines. Lead weekly Service Desk meetings, strengthen partnerships within Energy Code teams by using knowledge transfer to enhance accuracy and consistency in stakeholder support. Lead on meeting actions where required. Develop and maintain strong, collaborative working relationships with other Code Manager teams and Service Providers. Drive efficiency by identifying and leading on opportunities for continuous improvement across the Code Manager, championing best practices alongside the wider team. Identify patterns in enquiries to facilitate drafting and reviewing internal or external documentation, including guidance, communications, and website content to ensure accuracy, consistency, and quality. Build an understanding of the relevant Energy Codes, their products, and the impacts of these on industry stakeholders and consumers, feeding this back to the wider team where necessary. Maintain a calm and professional approach to consumer calls, leveraging vulnerable consumer training to ensure you direct consumers to the appropriate route for resolution. Deputise for the Service Desk Manager as required. Manage internal CRM questions or code support while positively promoting the efficiencies of the Service Desk. Take responsibility for CRM areas of concern or errors, liaise with our system provider to reach a resolution, test and implement fixes when required. Take ownership of various Stakeholder Engagement reporting, highlighting valuable insights into the previous month. Take responsibility forCRM data integrity by maintaining accurate records, collaborating with Stakeholder Engagement teams, and overseeing mailbox operations. Manage the incoming applications, ensuring the requests are recorded and processed in line with SLAs. Hold individual onboarding meetings between all new Parties to introduce the Code, the Code Manager, and the process within it. Work with other Code Manager teams to support the onboarding of/changes to Parties access to services such as the REC Portal, Enquiry Services, and Central Switching Service Support the development of business requirements and solutions for standard and non-standard stakeholder data requests. Proactively support on Stakeholder Engagement team projects and changes, using independent judgment to manage workload while aligning with SLAs. Competitive salary Range plus an excellent benefits package Qualifications Requirements Experience of working on a service desk either in a contact centre or office environment, taking ownership of processes through multiple channels Experience of working and communicating with a variety of stakeholders interpreting complex business processes and onboarding new procedures and ways of working. Experience in delivering exceptional customer service to agreed performance indicators Experience of diagnosing issues, diagnosing potential paths to resolution and leading or collaborating towards a resolution. Experience of working collaboratively across a diverse team to deliver exceptional service. Demonstratable experience of working across multiple and possibly contradicting objectives to drive innovative solutions. Proficient in using digital systems and tools, such as CRM platforms, to support efficient workflows and data management. Required Skillset Ability to understand and work with differing stakeholder needs and how to put Parties and Consumers at the heart of the service. Excellent communication skills, both written and verbal, able to understand and articulate complex issues to technical and non-technical audiences The ability to use initiative, lead on multiple workloads via different workstreams with varying SLAs, while staying calm under pressure. A keen eye for detail and delivering to the highest standard of quality for themselves and others. Be ambitious, creative, and innovative, learn lessons from their work, share expertise,and continuously learn. Passionate about delivering an exceptional service and positive outcomes for the market and consumers, putting consumer outcomes at the heart of what you do. Being a team player, approachable, and working collaboratively towards a shared vision for the future. Ability to use initiative, identify improvements for systems and processes, provide feedback, and lead on as required. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with
Jul 18, 2025
Full time
Talan (part of the Talan Group) is an expert provider of professional services. Our vision and mission is to take positive action in a complex world for the future good of people and the environment, and to enlighten and enable our clients' transformation in an increasingly complex world. We are purpose-driven, working across multiple sectors, tackling social and environmental challenges, improving and simplify the way markets work, harnessing the power of digital transformation and ensuring data is protected and used ethically. Talan provides a range of consultancy and outsourcing capabilities, including programme management, market design, and governance. We also have extensive and award-winning capabilities across cybersecurity, data privacy, and digital transformation. We are IIP Gold accredited and Great Place to Work accredited. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience, which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. No two days are the same, but we believe in a flexible approach to working, which we know our employees value. Job Description THE ROLE The role sits within Gemserv'sFuture Marketsfunction, as part of theStakeholder Engagementteam. You'll be supporting the delivery of excellent customer service across multiple energy codes by engaging with a wide range of stakeholders, including Code Parties, Non-Party Users, and Consumers, across various business types. You'll handle first-line enquiries via online forms, live chat, email, and phone, ensuring timely, high-quality responses in line with SLAs, while maintaining accurate CRM records. You'll also lead introductory meetings for new market participants and clearly explain processes and obligations tailored to each stakeholder's role and experience, ensuring a smooth and well-supported onboarding experience. Beyond day-to-day support, the team contributes toservice improvement initiatives, manages feedback, and curates supporting code documentation. You'll collaborate across Code Manager teams to share insights and ensure a unified service approach. The ideal candidate will have a good working knowledge of the UK Energy market and experience in delivering exceptional customer service either in a contact centre or an office environment. Responsibilities Lead by example in responding to Service Desk enquiries with accuracy, ensuring adherence to SLAs and fostering trust among stakeholders. Ensure the team meets its service levels by working to and taking ownership of deadlines. Lead weekly Service Desk meetings, strengthen partnerships within Energy Code teams by using knowledge transfer to enhance accuracy and consistency in stakeholder support. Lead on meeting actions where required. Develop and maintain strong, collaborative working relationships with other Code Manager teams and Service Providers. Drive efficiency by identifying and leading on opportunities for continuous improvement across the Code Manager, championing best practices alongside the wider team. Identify patterns in enquiries to facilitate drafting and reviewing internal or external documentation, including guidance, communications, and website content to ensure accuracy, consistency, and quality. Build an understanding of the relevant Energy Codes, their products, and the impacts of these on industry stakeholders and consumers, feeding this back to the wider team where necessary. Maintain a calm and professional approach to consumer calls, leveraging vulnerable consumer training to ensure you direct consumers to the appropriate route for resolution. Deputise for the Service Desk Manager as required. Manage internal CRM questions or code support while positively promoting the efficiencies of the Service Desk. Take responsibility for CRM areas of concern or errors, liaise with our system provider to reach a resolution, test and implement fixes when required. Take ownership of various Stakeholder Engagement reporting, highlighting valuable insights into the previous month. Take responsibility forCRM data integrity by maintaining accurate records, collaborating with Stakeholder Engagement teams, and overseeing mailbox operations. Manage the incoming applications, ensuring the requests are recorded and processed in line with SLAs. Hold individual onboarding meetings between all new Parties to introduce the Code, the Code Manager, and the process within it. Work with other Code Manager teams to support the onboarding of/changes to Parties access to services such as the REC Portal, Enquiry Services, and Central Switching Service Support the development of business requirements and solutions for standard and non-standard stakeholder data requests. Proactively support on Stakeholder Engagement team projects and changes, using independent judgment to manage workload while aligning with SLAs. Competitive salary Range plus an excellent benefits package Qualifications Requirements Experience of working on a service desk either in a contact centre or office environment, taking ownership of processes through multiple channels Experience of working and communicating with a variety of stakeholders interpreting complex business processes and onboarding new procedures and ways of working. Experience in delivering exceptional customer service to agreed performance indicators Experience of diagnosing issues, diagnosing potential paths to resolution and leading or collaborating towards a resolution. Experience of working collaboratively across a diverse team to deliver exceptional service. Demonstratable experience of working across multiple and possibly contradicting objectives to drive innovative solutions. Proficient in using digital systems and tools, such as CRM platforms, to support efficient workflows and data management. Required Skillset Ability to understand and work with differing stakeholder needs and how to put Parties and Consumers at the heart of the service. Excellent communication skills, both written and verbal, able to understand and articulate complex issues to technical and non-technical audiences The ability to use initiative, lead on multiple workloads via different workstreams with varying SLAs, while staying calm under pressure. A keen eye for detail and delivering to the highest standard of quality for themselves and others. Be ambitious, creative, and innovative, learn lessons from their work, share expertise,and continuously learn. Passionate about delivering an exceptional service and positive outcomes for the market and consumers, putting consumer outcomes at the heart of what you do. Being a team player, approachable, and working collaboratively towards a shared vision for the future. Ability to use initiative, identify improvements for systems and processes, provide feedback, and lead on as required. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with
Senior HR Advisor Hull 40k Plus DOE Monday to Friday Office based This is a great opportunity for a knowledgeable HR Advisor who is looking to gain experience in the Food Industry and take their career to the next level. The role involves providing comprehensive and professional HR support to the HR Manager and all employees of our client, proactively supporting line managers and employees, and contributing to the delivery of both HR and broader business objectives. Key Responsibilities (including but not limited to): Provide day-to-day HR support and advise managers on a range of issues including grievance, disciplinary matters, absence management, maternity/paternity leave, and flexible working arrangements. Deliver timely coaching and guidance during investigations, disciplinary actions, grievance hearings, and counselling meetings. Support the management team in fostering strong leadership across the organisation, ensuring the development of people management skills and knowledge. Provide holiday and absence cover for the HR Assistant, HR Administrator, and the Recruitment and Apprenticeship Programmes Coordinator. Lead and manage HR projects as assigned, identifying situations with people impact and influencing decisions to enhance employee engagement on site. With guidance, help ensure reward and recognition policies are aligned with the needs of employee groups and applied fairly and consistently. Assist the Head of HR and HR Manager in deploying performance management processes to improve individual and organisational performance. Develop knowledge and expertise in all aspects of employee relations, employment legislation, ACAS codes of practice, and HR best practices. Contribute to the development of effective KPIs aimed at improving overall business performance. Ensure consistency in HR practices and outcomes across the site. Manage cases of unauthorised absence (AWOL), short-term and long-term sickness, and liaise with occupational health providers to support attendance improvement strategies for complex cases. Requirements, Experience, and Person Specification: CIPD Level 5 qualified or currently studying towards Level 7 Demonstrated experience using coaching tools and techniques Experience within an FMCG environment is preferred, though not essential Strong communication and interpersonal skills, with a high level of cultural awareness and professional ethics Proactive, resourceful, and solution-focused, with excellent organisational abilities Proficient in Microsoft Office applications and confident in learning new HR and technical systems Proven ability to build and maintain effective working relationships at all levels of the organisation Innovative thinker with a track record of taking initiative and driving improvement Demonstrates energy, accountability, and follow-through in all aspects of work Flexible and adaptable to meet evolving business demands Experience in end-to-end recruitment for both salaried and hourly-paid roles If you are interested and meet the above criteria, please send your CV to (url removed) or call the Matt on (phone number removed) if you have any queries. Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.
Jul 18, 2025
Full time
Senior HR Advisor Hull 40k Plus DOE Monday to Friday Office based This is a great opportunity for a knowledgeable HR Advisor who is looking to gain experience in the Food Industry and take their career to the next level. The role involves providing comprehensive and professional HR support to the HR Manager and all employees of our client, proactively supporting line managers and employees, and contributing to the delivery of both HR and broader business objectives. Key Responsibilities (including but not limited to): Provide day-to-day HR support and advise managers on a range of issues including grievance, disciplinary matters, absence management, maternity/paternity leave, and flexible working arrangements. Deliver timely coaching and guidance during investigations, disciplinary actions, grievance hearings, and counselling meetings. Support the management team in fostering strong leadership across the organisation, ensuring the development of people management skills and knowledge. Provide holiday and absence cover for the HR Assistant, HR Administrator, and the Recruitment and Apprenticeship Programmes Coordinator. Lead and manage HR projects as assigned, identifying situations with people impact and influencing decisions to enhance employee engagement on site. With guidance, help ensure reward and recognition policies are aligned with the needs of employee groups and applied fairly and consistently. Assist the Head of HR and HR Manager in deploying performance management processes to improve individual and organisational performance. Develop knowledge and expertise in all aspects of employee relations, employment legislation, ACAS codes of practice, and HR best practices. Contribute to the development of effective KPIs aimed at improving overall business performance. Ensure consistency in HR practices and outcomes across the site. Manage cases of unauthorised absence (AWOL), short-term and long-term sickness, and liaise with occupational health providers to support attendance improvement strategies for complex cases. Requirements, Experience, and Person Specification: CIPD Level 5 qualified or currently studying towards Level 7 Demonstrated experience using coaching tools and techniques Experience within an FMCG environment is preferred, though not essential Strong communication and interpersonal skills, with a high level of cultural awareness and professional ethics Proactive, resourceful, and solution-focused, with excellent organisational abilities Proficient in Microsoft Office applications and confident in learning new HR and technical systems Proven ability to build and maintain effective working relationships at all levels of the organisation Innovative thinker with a track record of taking initiative and driving improvement Demonstrates energy, accountability, and follow-through in all aspects of work Flexible and adaptable to meet evolving business demands Experience in end-to-end recruitment for both salaried and hourly-paid roles If you are interested and meet the above criteria, please send your CV to (url removed) or call the Matt on (phone number removed) if you have any queries. Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.
Our client is currently looking to recruit a Learning and Development Co-ordinator on an initial 3 month contract. Learning and Development Coordinator Birmingham - Hybrid £20 per hour umbrella We are looking for a Learning & Development Co-ordinator who s passionate about helping others grow and thrive. This is your chance to be part of a forward-thinking People & OD function that s shaping a learning culture grounded in equity, inclusivity, and personal development. Key Duties You ll play a key role in coordinating and supporting the planning, delivery, and evaluation of learning and development activities across the organisation. This includes: Managing and maintaining our Learning Management System Coordinating logistics for training programmes and learning pathways Supporting eLearning content creation and digital learning initiatives Acting as the first point of contact for L&D enquiries and processes Producing data-driven reports to inform decision-making Supporting onboarding by ensuring new joiners complete mandatory training Monitoring and tracking the L&D budget alongside key stakeholders Ensuring up-to-date L&D resources are accessible across platforms Who We re Looking For We re looking for someone who brings a blend of organisation, digital skills, stakeholder confidence, and a genuine passion for learning. You should have: Strong experience coordinating L&D activities and programmes Knowledge of adult learning principles, instructional design, and eLearning tools Confident use of Learning Management Systems (LMS), ideally as an administrator The ability to analyse data and create reports on training effectiveness Strong planning skills to manage multiple learning events An inclusive mindset that champions diversity in learning Experience in a fast-paced, change-driven environment will be beneficial, as well as the ability to build relationships across teams and manage competing priorities with confidence. This is a fantastic opportunity to join an established organisation with potential for contract extension and permanent opportunities.
Jul 18, 2025
Contractor
Our client is currently looking to recruit a Learning and Development Co-ordinator on an initial 3 month contract. Learning and Development Coordinator Birmingham - Hybrid £20 per hour umbrella We are looking for a Learning & Development Co-ordinator who s passionate about helping others grow and thrive. This is your chance to be part of a forward-thinking People & OD function that s shaping a learning culture grounded in equity, inclusivity, and personal development. Key Duties You ll play a key role in coordinating and supporting the planning, delivery, and evaluation of learning and development activities across the organisation. This includes: Managing and maintaining our Learning Management System Coordinating logistics for training programmes and learning pathways Supporting eLearning content creation and digital learning initiatives Acting as the first point of contact for L&D enquiries and processes Producing data-driven reports to inform decision-making Supporting onboarding by ensuring new joiners complete mandatory training Monitoring and tracking the L&D budget alongside key stakeholders Ensuring up-to-date L&D resources are accessible across platforms Who We re Looking For We re looking for someone who brings a blend of organisation, digital skills, stakeholder confidence, and a genuine passion for learning. You should have: Strong experience coordinating L&D activities and programmes Knowledge of adult learning principles, instructional design, and eLearning tools Confident use of Learning Management Systems (LMS), ideally as an administrator The ability to analyse data and create reports on training effectiveness Strong planning skills to manage multiple learning events An inclusive mindset that champions diversity in learning Experience in a fast-paced, change-driven environment will be beneficial, as well as the ability to build relationships across teams and manage competing priorities with confidence. This is a fantastic opportunity to join an established organisation with potential for contract extension and permanent opportunities.
Job Role - Learning and Development Coordinator Location - Birmingham Salary - £15.13 - £19.97 Contract Type - Fixed Term Contract About Us Our client believes their people are our greatest asset. They are passionate about empowering every individual to grow, develop, and succeed. As part of our commitment to continuous improvement and professional development, we re looking for a proactive and enthusiastic Learning and Development Coordinator to join our clients team. The Role As a Learning and Development Coordinator, you will play a vital role in supporting the design, delivery, and evaluation of our L&D initiatives. You ll work closely with internal stakeholders, external providers, and the wider People team to ensure our learning culture thrives and aligns with business objectives. Key Responsibilities Coordinate and administer learning and development programs, workshops, and training sessions Liaise with training providers and schedule sessions, ensuring smooth logistics and communications Maintain and update learning management systems (LMS) and training records Assist with the design and delivery of in-house training materials Monitor and evaluate training effectiveness through feedback and data analysis Support employee onboarding and development pathways Promote a culture of continuous learning and support employee growth initiatives About You Experience in a learning and development or HR support role Strong organisational and communication skills Confidence in using digital learning platforms and Microsoft Office tools Ability to manage multiple priorities and work independently Passionate about people development and organisational learning A team player with a can-do attitude and attention to detail Desirable (but not essential) CIPD qualification or working towards it Experience with LMS administration or e-learning content creation What We Offer A supportive and inclusive team culture Opportunities for personal and professional development Flexible working arrangements Generous holiday allowance and company benefits
Jul 18, 2025
Seasonal
Job Role - Learning and Development Coordinator Location - Birmingham Salary - £15.13 - £19.97 Contract Type - Fixed Term Contract About Us Our client believes their people are our greatest asset. They are passionate about empowering every individual to grow, develop, and succeed. As part of our commitment to continuous improvement and professional development, we re looking for a proactive and enthusiastic Learning and Development Coordinator to join our clients team. The Role As a Learning and Development Coordinator, you will play a vital role in supporting the design, delivery, and evaluation of our L&D initiatives. You ll work closely with internal stakeholders, external providers, and the wider People team to ensure our learning culture thrives and aligns with business objectives. Key Responsibilities Coordinate and administer learning and development programs, workshops, and training sessions Liaise with training providers and schedule sessions, ensuring smooth logistics and communications Maintain and update learning management systems (LMS) and training records Assist with the design and delivery of in-house training materials Monitor and evaluate training effectiveness through feedback and data analysis Support employee onboarding and development pathways Promote a culture of continuous learning and support employee growth initiatives About You Experience in a learning and development or HR support role Strong organisational and communication skills Confidence in using digital learning platforms and Microsoft Office tools Ability to manage multiple priorities and work independently Passionate about people development and organisational learning A team player with a can-do attitude and attention to detail Desirable (but not essential) CIPD qualification or working towards it Experience with LMS administration or e-learning content creation What We Offer A supportive and inclusive team culture Opportunities for personal and professional development Flexible working arrangements Generous holiday allowance and company benefits
Overview of role As Community Development Manager at the Pavilion on the Park, you ll play a vital leadership role in supporting this dynamic and diverse charity in providing activities that will enrich community life for all in the Eastleigh area. You ll be a strong leader with excellent communication skills and a passion for improving community life through collaborative community engagement You will be responsible for development and delivery of Trust-led community programmes, monitoring and evaluating grant-funded activity in line with key funder requirements and securing ongoing funding for activities and services. You will manage the relationship with the National Lottery Community Fund to ensure that the Together We Flourish 5-year £445k funded project is delivered effectively. The aim of this project is to enhance community life in Eastleigh by utilising the assets and resources of the charity and the strengths of local people to develop community-led initiatives at the Pavilion on the Park and in other community spaces. You will make a difference by ensuring that the charity adopts a collaborative approach to developing beneficiary-led activity, in accordance with principles of asset-based community development. Working in partnership with other local stakeholders (individuals and organisations) within the framework of a whole systems approach, you will help the Trust to realise its mission of promoting active, flourishing and connected lives in Eastleigh. The role will require key holder responsibility for the venue, which is shared with other senior staff members. There will also be some occasional evening or weekend attendance at community events, by prior agreement as the needs of the business require. Main duties and responsibilities Management of charitable programmes Manage the development and delivery of the Eastleigh Youth and Community Trust programmes, predominately based at our purpose-built facility at the Pavilion on the Park. This includes an inclusive cycling service, a sensory suite, and a range of activities for people with additional needs and for the wider local community. Work closely with the General Manager to set and monitor delivery outcomes in line with charitable objectives, grant requirements, budgets and contractual terms and conditions. Manage the projects team and support project coordinators to lead the daily operations of their designated activities. Carry out risk assessments and good governance of activities and events. Use evaluation tools to measure outcomes and define impact. Set up systems to support the projects team record qualitative and quantitative data on a regular basis. Establish a cycle of continuous improvement, incorporating learning from previous projects to develop new projects and initiatives. Act as the lead officer to the General Manager in safeguarding children and adults at risk. Marketing Work closely with EYCT s management team to develop a strategic approach to communications across all print and digital channels, ensuring maximum exposure and brand consistency. Support the Marketing and Fundraising Officer to promote EYCT using a range of media channels, including the Pavilion on the Park website and social media channels. Support the projects team to tell the stories of our beneficiaries through case studies, blogs and storytelling forms. Finance administration of charitable programmes Work closely with the General Manager and other staff to set the annual budget for the community programmes and other centre hire activities. Manage and monitor income and expenditure on a regular basis and provide monthly reports to track progress. Work closely with the General Manager and accountant to ensure all grants, fundraising and beneficiary income is collected in advance, recorded and reconciled correctly Work closely with the General Manager and accountant to ensure that invoices from suppliers of goods and services to support the charitable programmes are set-up, paid and reconciled correctly. Act as a dual signatory on the company bank account in line with the Finance Controls procedures. Act as approver for budgetary expenditure which falls within the scope of the role, up to the agreed authority levels and in line with the approved budget. Grants and fundraising Proactively source, apply for, administer and manage grants which meet the charitable aims of the Trust. This will involve extensive and creative search within a range of potential funding sources, to fund existing charitable programmes and new initiatives. Manage the relationship with the National Lottery and other main grant funders, communicating regularly and ensuring that requirements are understood and met Work in partnership with the Marketing and Fundraising Officer to develop fundraising campaigns, activities and events that support the ongoing operational costs of project activities Support the General Manager in developing and maintaining a programme of other hire activities that maximise the venue capacity and generate income to support the sustainability of the charity Community engagement and partnerships Engage with a wide range of locality-based system partners, including local residents and organisations, to develop a whole systems approach to community initiatives and opportunities with a balance between grant funded projects and private hires. Attend networking and partnership meetings to share information and develop collaborative approaches to community development. Set up a community forum at the Pavilion on the Park, consisting of beneficiaries, community members, hirers and other users, to steer the delivery of the lottery funded activities. Foster positive relationships with communities of interest and place to develop community-led initiatives in line with the outcomes of the Theory of Change document for the Together We Flourish project. Leadership and Management Support the General Manager in the strategic development of the charity Lead, mentor and support the projects team to carry out their roles effectively and to develop professionally. Identify team training needs and implement and monitor individual training plans. Support the General Manager in the recruitment and induction of new staff and volunteers as necessary. Manage and coordinate the volunteer pool, ensuring they are trained appropriately, motivated, and feel appreciated. Contribute to the smooth running of the Trust s activities through active participation in management and team meetings. Additional duties Manage the following business functions during core operational hours o Delivery of Trust-led activities, including the welcome to the building, taking payments, facilitating and coordinating activities. o Confidential support to community members, including signposting to other partners. Share responsibility on a pre-agreed basis with other members of the management team for remote and on-site duty cover of the venue during evening and weekends. Act as First Aid First Responder and Fire Marshal for the building on a rota system in line with the Emergency Response Plan. Cover the out-of-hours (evening and weekend) phone line on an occasional basis and respond to calls from centre hirers and the general public as they arise. Support operational weekend staff by trouble-shooting urgent issues as they arise. This may involve giving advice to them on the phone or attending the centre to provide back-up support as required. Act as a key holder for the venue and open and lock up the building occasionally as required. Undertake such additional duties as might reasonably be requested.
Jul 18, 2025
Full time
Overview of role As Community Development Manager at the Pavilion on the Park, you ll play a vital leadership role in supporting this dynamic and diverse charity in providing activities that will enrich community life for all in the Eastleigh area. You ll be a strong leader with excellent communication skills and a passion for improving community life through collaborative community engagement You will be responsible for development and delivery of Trust-led community programmes, monitoring and evaluating grant-funded activity in line with key funder requirements and securing ongoing funding for activities and services. You will manage the relationship with the National Lottery Community Fund to ensure that the Together We Flourish 5-year £445k funded project is delivered effectively. The aim of this project is to enhance community life in Eastleigh by utilising the assets and resources of the charity and the strengths of local people to develop community-led initiatives at the Pavilion on the Park and in other community spaces. You will make a difference by ensuring that the charity adopts a collaborative approach to developing beneficiary-led activity, in accordance with principles of asset-based community development. Working in partnership with other local stakeholders (individuals and organisations) within the framework of a whole systems approach, you will help the Trust to realise its mission of promoting active, flourishing and connected lives in Eastleigh. The role will require key holder responsibility for the venue, which is shared with other senior staff members. There will also be some occasional evening or weekend attendance at community events, by prior agreement as the needs of the business require. Main duties and responsibilities Management of charitable programmes Manage the development and delivery of the Eastleigh Youth and Community Trust programmes, predominately based at our purpose-built facility at the Pavilion on the Park. This includes an inclusive cycling service, a sensory suite, and a range of activities for people with additional needs and for the wider local community. Work closely with the General Manager to set and monitor delivery outcomes in line with charitable objectives, grant requirements, budgets and contractual terms and conditions. Manage the projects team and support project coordinators to lead the daily operations of their designated activities. Carry out risk assessments and good governance of activities and events. Use evaluation tools to measure outcomes and define impact. Set up systems to support the projects team record qualitative and quantitative data on a regular basis. Establish a cycle of continuous improvement, incorporating learning from previous projects to develop new projects and initiatives. Act as the lead officer to the General Manager in safeguarding children and adults at risk. Marketing Work closely with EYCT s management team to develop a strategic approach to communications across all print and digital channels, ensuring maximum exposure and brand consistency. Support the Marketing and Fundraising Officer to promote EYCT using a range of media channels, including the Pavilion on the Park website and social media channels. Support the projects team to tell the stories of our beneficiaries through case studies, blogs and storytelling forms. Finance administration of charitable programmes Work closely with the General Manager and other staff to set the annual budget for the community programmes and other centre hire activities. Manage and monitor income and expenditure on a regular basis and provide monthly reports to track progress. Work closely with the General Manager and accountant to ensure all grants, fundraising and beneficiary income is collected in advance, recorded and reconciled correctly Work closely with the General Manager and accountant to ensure that invoices from suppliers of goods and services to support the charitable programmes are set-up, paid and reconciled correctly. Act as a dual signatory on the company bank account in line with the Finance Controls procedures. Act as approver for budgetary expenditure which falls within the scope of the role, up to the agreed authority levels and in line with the approved budget. Grants and fundraising Proactively source, apply for, administer and manage grants which meet the charitable aims of the Trust. This will involve extensive and creative search within a range of potential funding sources, to fund existing charitable programmes and new initiatives. Manage the relationship with the National Lottery and other main grant funders, communicating regularly and ensuring that requirements are understood and met Work in partnership with the Marketing and Fundraising Officer to develop fundraising campaigns, activities and events that support the ongoing operational costs of project activities Support the General Manager in developing and maintaining a programme of other hire activities that maximise the venue capacity and generate income to support the sustainability of the charity Community engagement and partnerships Engage with a wide range of locality-based system partners, including local residents and organisations, to develop a whole systems approach to community initiatives and opportunities with a balance between grant funded projects and private hires. Attend networking and partnership meetings to share information and develop collaborative approaches to community development. Set up a community forum at the Pavilion on the Park, consisting of beneficiaries, community members, hirers and other users, to steer the delivery of the lottery funded activities. Foster positive relationships with communities of interest and place to develop community-led initiatives in line with the outcomes of the Theory of Change document for the Together We Flourish project. Leadership and Management Support the General Manager in the strategic development of the charity Lead, mentor and support the projects team to carry out their roles effectively and to develop professionally. Identify team training needs and implement and monitor individual training plans. Support the General Manager in the recruitment and induction of new staff and volunteers as necessary. Manage and coordinate the volunteer pool, ensuring they are trained appropriately, motivated, and feel appreciated. Contribute to the smooth running of the Trust s activities through active participation in management and team meetings. Additional duties Manage the following business functions during core operational hours o Delivery of Trust-led activities, including the welcome to the building, taking payments, facilitating and coordinating activities. o Confidential support to community members, including signposting to other partners. Share responsibility on a pre-agreed basis with other members of the management team for remote and on-site duty cover of the venue during evening and weekends. Act as First Aid First Responder and Fire Marshal for the building on a rota system in line with the Emergency Response Plan. Cover the out-of-hours (evening and weekend) phone line on an occasional basis and respond to calls from centre hirers and the general public as they arise. Support operational weekend staff by trouble-shooting urgent issues as they arise. This may involve giving advice to them on the phone or attending the centre to provide back-up support as required. Act as a key holder for the venue and open and lock up the building occasionally as required. Undertake such additional duties as might reasonably be requested.
Talent Acquisition Coordinator, Retail UK - Fix term contract page is loaded Talent Acquisition Coordinator, Retail UK - Fix term contract Apply locations Aesop UK Head Office time type Full time posted on Posted Today job requisition id R Talent Acquisition Coordinator, Retail UK London FTC contract of 3 months For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society. POSITION PURPOSE- The Talent Acquisition Coordinator - Retail (UK) is responsible for supporting the full recruitment lifecycle for Retail Consultant roles across the UK. Based in London, this role ensures timely and effective hiring through job advertising, candidate screening, interview coordination, and collaboration with retail leaders. It plays a key part in delivering a seamless candidate experience while upholding Aesop's values and standards. MAIN RESPONSIBILITIES- Job Advertising: - Create, post, and manage retail consultant job adverts across multiple platforms, ensuring consistency and alignment with brand and tone. Candidate Sourcing & Screening: - Proactively source candidates using job boards, social media, and local outreach initiatives. - Review all applicants, conduct initial screening calls, shortlist qualified and decline unsuccessful candidates in a timely manner. Interview Coordination: - Schedule and coordinate interviews with hiring managers across UK retail locations. - Communicate effectively with candidates and internal stakeholders throughout the process. - Organise assessment centers when necessary. Stakeholder Support: -Act as the first point of contact for store managers and regional business managers regarding recruitment needs. - Provide guidance and updates on candidate pipelines, timelines, and hiring best practices. Process & Compliance: - Maintain accurate records of recruitment activity using our ATS System and Talent Acquisition tools. - Ensure all recruitment processes are compliant with UK employment law and company policies. Reporting & Metrics: - Produce regular recruitment reports and data insights to track performance against KPIs. WHAT WE ARE LOOKING FOR- -Previous experience in a talent acquisition, recruitment coordination, or HR support role (ideally within retail or a high-volume hiring environment . -Strong knowledge of UK recruitment practices and relevant legislation. -Exceptional organisation and time management skills, with the ability to manage multiple roles at once. -Excellent interpersonal and communication skills, both written and verbal. -Comfortable using ATS systems, job boards, and recruitment tools. -A team player with a strong customer service mindset and attention to detail. WHAT'S ON OFFER- We takeaholisticapproachto employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs.Employee benefits include - Flexible, hybrid working pattern Generous product discount allowance and bi-annual complimentary product allocation Paid volunteering allowance for all employees Bonus opportunity based on personal, and business, performance Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer hours options. Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey. About Us Aesop was established in Melbourne in 1987. Our objective has always been to formulate skin, hair and body care products of the finest quality; we investigate widely to source plant-based and laboratory-made ingredients, and use only those with a proven record of safety and efficacy. In each of our unique stores, informed consultants are pleased to introduce our range and to guide your selections. Alongside our commercial activities, we explore and support the arts as an avenue through which to inspire, learn and communicate. We are headquartered in Melbourne, and have offices and stores in many parts of the world, including New York, London, Paris, Tokyo and Hong Kong. Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.
Jul 18, 2025
Full time
Talent Acquisition Coordinator, Retail UK - Fix term contract page is loaded Talent Acquisition Coordinator, Retail UK - Fix term contract Apply locations Aesop UK Head Office time type Full time posted on Posted Today job requisition id R Talent Acquisition Coordinator, Retail UK London FTC contract of 3 months For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society. POSITION PURPOSE- The Talent Acquisition Coordinator - Retail (UK) is responsible for supporting the full recruitment lifecycle for Retail Consultant roles across the UK. Based in London, this role ensures timely and effective hiring through job advertising, candidate screening, interview coordination, and collaboration with retail leaders. It plays a key part in delivering a seamless candidate experience while upholding Aesop's values and standards. MAIN RESPONSIBILITIES- Job Advertising: - Create, post, and manage retail consultant job adverts across multiple platforms, ensuring consistency and alignment with brand and tone. Candidate Sourcing & Screening: - Proactively source candidates using job boards, social media, and local outreach initiatives. - Review all applicants, conduct initial screening calls, shortlist qualified and decline unsuccessful candidates in a timely manner. Interview Coordination: - Schedule and coordinate interviews with hiring managers across UK retail locations. - Communicate effectively with candidates and internal stakeholders throughout the process. - Organise assessment centers when necessary. Stakeholder Support: -Act as the first point of contact for store managers and regional business managers regarding recruitment needs. - Provide guidance and updates on candidate pipelines, timelines, and hiring best practices. Process & Compliance: - Maintain accurate records of recruitment activity using our ATS System and Talent Acquisition tools. - Ensure all recruitment processes are compliant with UK employment law and company policies. Reporting & Metrics: - Produce regular recruitment reports and data insights to track performance against KPIs. WHAT WE ARE LOOKING FOR- -Previous experience in a talent acquisition, recruitment coordination, or HR support role (ideally within retail or a high-volume hiring environment . -Strong knowledge of UK recruitment practices and relevant legislation. -Exceptional organisation and time management skills, with the ability to manage multiple roles at once. -Excellent interpersonal and communication skills, both written and verbal. -Comfortable using ATS systems, job boards, and recruitment tools. -A team player with a strong customer service mindset and attention to detail. WHAT'S ON OFFER- We takeaholisticapproachto employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs.Employee benefits include - Flexible, hybrid working pattern Generous product discount allowance and bi-annual complimentary product allocation Paid volunteering allowance for all employees Bonus opportunity based on personal, and business, performance Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer hours options. Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey. About Us Aesop was established in Melbourne in 1987. Our objective has always been to formulate skin, hair and body care products of the finest quality; we investigate widely to source plant-based and laboratory-made ingredients, and use only those with a proven record of safety and efficacy. In each of our unique stores, informed consultants are pleased to introduce our range and to guide your selections. Alongside our commercial activities, we explore and support the arts as an avenue through which to inspire, learn and communicate. We are headquartered in Melbourne, and have offices and stores in many parts of the world, including New York, London, Paris, Tokyo and Hong Kong. Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.
The Orpheus Centre is a charity and college which supports young disabled adults aged 18-25 to learn essential life skills, gain formal qualifications and prepare for future employment. There are currently 66 students with 21 living on site in Godstone, Surrey. Students come from across the UK and all have a love of the arts. The overall aim is to equip the students with the skills they need to live as independently as possible and to pursue their chosen careers. We are currently seeking a Student Recruitment Coordinator to play a key role in the Orpheus admissions process, working proactively and efficiently helping to ensure that student numbers are maintained and any admissions targets are met. It is the first point of contact for admissions enquiries and the post holder needs to work closely with parents, carers and prospective learners to provide information and guide them through the application and assessment process. Working alongside others in the learning and care team, the role encompasses everything from first enquiry, application, assessment, offer, funding and enrolment. There is a need for close working and collaboration with a wide range of internal and external stakeholders e.g. local authorities, thereby requiring the job holder to possess excellent written and verbal communication skills together with a high degree of accuracy and attention to detail. Knowledge and understanding of EHCP documentation and the requirements of young people with special educational needs and disabilities are essential throughout the application process in order to fulfil the role effectively. Working with large volumes of applicant data, there is a need to be highly organised, accurate, computer literate and efficient, with an ability to work autonomously and assist others as necessary. 35 hours per week / 52 weeks per year Hours may be altered on occasions according to the needs of the curriculum and organisation. Salary: £27,764 per annum Excellent benefits including enhanced employer pension contributions, Employment Assistant Program (EAP), paid days off for dependants, bereavement leave, death in service, free staff lunches and training and development opportunities. Essential qualifications, knowledge and experience: Minimum of 3 GCSEs A-C or equivalent including English Experience of working in an education setting Minimum of 2 years' experience of working in an administration role Previous experience of working with families and young people with SEND and EHCPs Experienced user of Microsoft packages, in particular Teams, Outlook, Word, Excel and PowerPoint Knowledge and understanding of the SEN Code of Practice and EHCPs An understanding of the needs of young people with SEND Knowledge of Safeguarding and GDPR Experience of using Databridge or a similar system, such as SIMS An ability to present accurate data and information in a clear, concise, understandable way Excellent communication skills including both written and verbal Ability to show empathy and communicate effectively with young people with SEND An ability to work well in a team and build relationships with people across the college An ability to multi-task and remain calm whilst working to tight deadlines Highly organised with attention to detail Drive to achieve results and pro-active approach to problem solving Flexibility to attend occasional evening and weekend events when required (notice will be given) To maintain a high degree of confidentiality at all times Experience working in further education with young adults with learning and/or physical disabilities is desirable. Orpheus is committed to safeguarding and promotes the welfare of all service users. As part of our safer recruitment process and in line with Keeping Children Safe in Education 2024, online searches will form part of this process. We are committed to the promotion of equal opportunities. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service. In order to be considered you must be eligible to work in the UK. Click below for a full job description and person specification and to apply. Student Recruitment Coordinator JD.pdf The Orpheus Centre is proud to be a disability confident employer. We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview. As a Disability Confident Employer, we are: Challenging attitudes towards disability Increasing understanding of disability Removing barriers to disabled people and those with long-term health conditions Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration. Applications will be reviewed as we receive them and if a suitable candidate is identified, we reserve the right to close our advert sooner. No agencies please.
Jul 18, 2025
Full time
The Orpheus Centre is a charity and college which supports young disabled adults aged 18-25 to learn essential life skills, gain formal qualifications and prepare for future employment. There are currently 66 students with 21 living on site in Godstone, Surrey. Students come from across the UK and all have a love of the arts. The overall aim is to equip the students with the skills they need to live as independently as possible and to pursue their chosen careers. We are currently seeking a Student Recruitment Coordinator to play a key role in the Orpheus admissions process, working proactively and efficiently helping to ensure that student numbers are maintained and any admissions targets are met. It is the first point of contact for admissions enquiries and the post holder needs to work closely with parents, carers and prospective learners to provide information and guide them through the application and assessment process. Working alongside others in the learning and care team, the role encompasses everything from first enquiry, application, assessment, offer, funding and enrolment. There is a need for close working and collaboration with a wide range of internal and external stakeholders e.g. local authorities, thereby requiring the job holder to possess excellent written and verbal communication skills together with a high degree of accuracy and attention to detail. Knowledge and understanding of EHCP documentation and the requirements of young people with special educational needs and disabilities are essential throughout the application process in order to fulfil the role effectively. Working with large volumes of applicant data, there is a need to be highly organised, accurate, computer literate and efficient, with an ability to work autonomously and assist others as necessary. 35 hours per week / 52 weeks per year Hours may be altered on occasions according to the needs of the curriculum and organisation. Salary: £27,764 per annum Excellent benefits including enhanced employer pension contributions, Employment Assistant Program (EAP), paid days off for dependants, bereavement leave, death in service, free staff lunches and training and development opportunities. Essential qualifications, knowledge and experience: Minimum of 3 GCSEs A-C or equivalent including English Experience of working in an education setting Minimum of 2 years' experience of working in an administration role Previous experience of working with families and young people with SEND and EHCPs Experienced user of Microsoft packages, in particular Teams, Outlook, Word, Excel and PowerPoint Knowledge and understanding of the SEN Code of Practice and EHCPs An understanding of the needs of young people with SEND Knowledge of Safeguarding and GDPR Experience of using Databridge or a similar system, such as SIMS An ability to present accurate data and information in a clear, concise, understandable way Excellent communication skills including both written and verbal Ability to show empathy and communicate effectively with young people with SEND An ability to work well in a team and build relationships with people across the college An ability to multi-task and remain calm whilst working to tight deadlines Highly organised with attention to detail Drive to achieve results and pro-active approach to problem solving Flexibility to attend occasional evening and weekend events when required (notice will be given) To maintain a high degree of confidentiality at all times Experience working in further education with young adults with learning and/or physical disabilities is desirable. Orpheus is committed to safeguarding and promotes the welfare of all service users. As part of our safer recruitment process and in line with Keeping Children Safe in Education 2024, online searches will form part of this process. We are committed to the promotion of equal opportunities. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service. In order to be considered you must be eligible to work in the UK. Click below for a full job description and person specification and to apply. Student Recruitment Coordinator JD.pdf The Orpheus Centre is proud to be a disability confident employer. We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview. As a Disability Confident Employer, we are: Challenging attitudes towards disability Increasing understanding of disability Removing barriers to disabled people and those with long-term health conditions Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration. Applications will be reviewed as we receive them and if a suitable candidate is identified, we reserve the right to close our advert sooner. No agencies please.
Job title: Associate Product Manager Location: London, hybrid 3 days a week in office The Role We're looking for a highly motivated Associate Product Manager to join our agile product team. This is an exciting opportunity for someone early in their product career to contribute to the development of industry-leading coaching experiences and to grow in a fast-paced, supportive environment. You'll work closely with senior product managers, designers, engineers, and key stakeholders to help define and deliver product enhancements that drive real impact for our users. What You'll Do Support the product development lifecycle-from discovery to delivery-on one or more features within our coaching platform. Work cross-functionally with engineering, design, and business stakeholders to translate user needs and business goals into clear requirements. Contribute to sprint planning, backlog grooming, and day-to-day decision-making with your squad. Use data and user research to validate ideas and prioritise feature work. Help monitor product performance, identify areas for improvement, and contribute to iteration planning. Learn rapidly by working alongside experienced product professionals in a high-growth environment. What We're Looking For 12 months of experience in a product-related role (e.g. product coordinator, associate PM, business analyst, or similar). Passion for digital products and user-centred design. Understanding of Agile methodologies and working in cross-functional teams. Excellent communication and collaboration skills. Strong organisational skills and attention to detail. Eagerness to learn and develop as a product professional. Experience of working with LMM's / AI tools and methodologies. Experience of working with coaching, learning & development, or HR tech products is a plus. What we offer Your own world class coach Friends and family coaching 2 weeks work from anywhere Charity days Learning and Development Budget Weekly wellbeing hour Private medical insurance Pension scheme Life insurance Flexible working hours We are an equal opportunity employer dedicated to having a successful, diverse team where everyone has a voice and feels able to be themselves. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.
Jul 18, 2025
Full time
Job title: Associate Product Manager Location: London, hybrid 3 days a week in office The Role We're looking for a highly motivated Associate Product Manager to join our agile product team. This is an exciting opportunity for someone early in their product career to contribute to the development of industry-leading coaching experiences and to grow in a fast-paced, supportive environment. You'll work closely with senior product managers, designers, engineers, and key stakeholders to help define and deliver product enhancements that drive real impact for our users. What You'll Do Support the product development lifecycle-from discovery to delivery-on one or more features within our coaching platform. Work cross-functionally with engineering, design, and business stakeholders to translate user needs and business goals into clear requirements. Contribute to sprint planning, backlog grooming, and day-to-day decision-making with your squad. Use data and user research to validate ideas and prioritise feature work. Help monitor product performance, identify areas for improvement, and contribute to iteration planning. Learn rapidly by working alongside experienced product professionals in a high-growth environment. What We're Looking For 12 months of experience in a product-related role (e.g. product coordinator, associate PM, business analyst, or similar). Passion for digital products and user-centred design. Understanding of Agile methodologies and working in cross-functional teams. Excellent communication and collaboration skills. Strong organisational skills and attention to detail. Eagerness to learn and develop as a product professional. Experience of working with LMM's / AI tools and methodologies. Experience of working with coaching, learning & development, or HR tech products is a plus. What we offer Your own world class coach Friends and family coaching 2 weeks work from anywhere Charity days Learning and Development Budget Weekly wellbeing hour Private medical insurance Pension scheme Life insurance Flexible working hours We are an equal opportunity employer dedicated to having a successful, diverse team where everyone has a voice and feels able to be themselves. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.
HR L&D Coordinator £30,000 - £32,000 P/A St Ives, Cambridgeshire Full time Permanent 40 hours Are you CIPD Level 3 qualified? Do you have some experience supporting in Learning & Development ? Attega Group is currently partnering with our client in recruiting an HR L&D Coordinator to join the team. The main purpose of this role is to be a primary point of contact for employees in the business, supporting with day-to-day HR activities. In return, our client is offering a salary of up to £32,000 P/A , depending on experience, plus 25 days holiday + bank holidays, health cash plan, pension contributions, plus more! This role is full-time and permanent. The hours of work will be Monday to Friday. Reporting to the HR Advisor, your responsibilities will include: HR Administration, including maintaining personnel records, conducting right to work checks, and recording absences, Supporting with L&D initiatives and projects, Organising and implementing training plans for employees, Coordinating new starter processes and any leader administration processes, Supporting line managers in compliance with employment law and best practices. The ideal candidate: Must be experienced working in HR and be CIPD level 3 qualified. Will need to have some experience working in L&D / Learning and Development. Must have some experience in the use of HR IS solutions (ideally Dayforce). For more information on our HR Coordinator role, please contact Abby in the Attega Group offices today!
Jul 18, 2025
Full time
HR L&D Coordinator £30,000 - £32,000 P/A St Ives, Cambridgeshire Full time Permanent 40 hours Are you CIPD Level 3 qualified? Do you have some experience supporting in Learning & Development ? Attega Group is currently partnering with our client in recruiting an HR L&D Coordinator to join the team. The main purpose of this role is to be a primary point of contact for employees in the business, supporting with day-to-day HR activities. In return, our client is offering a salary of up to £32,000 P/A , depending on experience, plus 25 days holiday + bank holidays, health cash plan, pension contributions, plus more! This role is full-time and permanent. The hours of work will be Monday to Friday. Reporting to the HR Advisor, your responsibilities will include: HR Administration, including maintaining personnel records, conducting right to work checks, and recording absences, Supporting with L&D initiatives and projects, Organising and implementing training plans for employees, Coordinating new starter processes and any leader administration processes, Supporting line managers in compliance with employment law and best practices. The ideal candidate: Must be experienced working in HR and be CIPD level 3 qualified. Will need to have some experience working in L&D / Learning and Development. Must have some experience in the use of HR IS solutions (ideally Dayforce). For more information on our HR Coordinator role, please contact Abby in the Attega Group offices today!
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the South of Tyne and Wear area. Position: S11299 Stroke Support Coordinator Location: Home-based, South of Tyne and Wear. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings) Salary: Circa £27,400 per annum Hours: Full-time, 35 hours per week Contract: This is a fixed term contract for 9 months. Our services are contracted, we currently have funding for this contract until 31 March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 10 August 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: 19 and 20 August 2025 Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support clients to make informed lifestyle changes which will help them to prevent further strokes. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions. Ability to use basic Microsoft systems. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jul 18, 2025
Full time
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the South of Tyne and Wear area. Position: S11299 Stroke Support Coordinator Location: Home-based, South of Tyne and Wear. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings) Salary: Circa £27,400 per annum Hours: Full-time, 35 hours per week Contract: This is a fixed term contract for 9 months. Our services are contracted, we currently have funding for this contract until 31 March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 10 August 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: 19 and 20 August 2025 Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support clients to make informed lifestyle changes which will help them to prevent further strokes. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions. Ability to use basic Microsoft systems. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About The Role Area Manager - Ark Start Reporting to: Director of Early Years Location: Various locations across London Contract: Permanent Working Pattern: Full-time Interviews: Interviews will be arranged as suitable candidates are identified Salary: Competitive About the role: The area manager role at Ark Start is a leadership position focused on fostering excellence across a group of nurseries. This individual will play a crucial role in driving continuous improvement, ensuring compliance with regulatory standards, and enhancing the quality of early years education. Leading one specialised area of expertise-such as safeguarding or inclusion -the area manager will shape a positive culture that embodies Ark Start's values. They will build strong relationships with nursery managers, supporting their professional growth and tailoring Ark Start's approach to meet the unique needs of each nursery. Responsible for both operational excellence and quality assurance, this role includes overseeing Ofsted readiness, leading safeguarding as the Designated Safeguarding Lead (DSL), and acting as the Special Educational Needs Coordinator (SENCo) to ensure inclusive practices. Additionally, the area manager will coach and develop staff and build partnerships within the community to drive the success of the nurseries. Key Responsibilities: Operational Leadership Operational Excellence Quality Assurance Staff Development & Training Financial & HR Management Partnership & Community Engagement Lead and develop one area of expertise (e.g. Inclusion, Safeguarding, Family Programme), driving continuous improvement across your region Establish a strong and positive culture, setting consistent expectations and embodying Ark Start's values in all interactions Line manage a region of nurseries, building a trusting relationship with nursery managers to support their development and ensure continuous improvement Tailor the Ark Start approach to suit the unique context and developmental needs of each nursery, ensuring flexibility and adaptability Oversee the implementation of Ark Start and statutory policies, including safeguarding, health and safety, first aid, and risk assessments Identify and address strengths and weaknesses within the nurseries, implementing plans for improvement where necessary Ensure nurseries are Ofsted-ready, leading inspections and ensuring compliance with regulatory standards Serve as the Designated Safeguarding Lead for the region, managing safeguarding cases and ensuring adherence to Ark Start's safeguarding policy Act as the Special Educational Needs Coordinator (SENCo) for the region, ensuring all necessary paperwork and provision are in place for children with additional needs Oversee planning meetings and monitor curriculum implementation, supporting staff to deliver consistently excellent educational provision Coach and mentor nursery managers and staff, fostering a culture of professional growth and continuous learning Support managers in identifying training needs and facilitating ongoing professional development for all staff members Ensure effective deployment of staff, meeting the needs of each nursery while considering staff skills and strengths Assist apprentices in achieving their qualifications and provide support throughout their development Meet financial targets for the nurseries in your region, monitoring budgets and resource allocation Ensure compliance with HR policies and procedures, including recruitment, performance management, and employee relations Identify staffing needs and gaps, working with the Headteacher of Ark Start, and wider team, to ensure effective workforce planning Build strong relationships with partner schools, local authorities, and external agencies to support the development and success of Ark Start nurseries Lead the implementation and continuous development of the family programme, enhancing parent engagement and support
Jul 18, 2025
Full time
About The Role Area Manager - Ark Start Reporting to: Director of Early Years Location: Various locations across London Contract: Permanent Working Pattern: Full-time Interviews: Interviews will be arranged as suitable candidates are identified Salary: Competitive About the role: The area manager role at Ark Start is a leadership position focused on fostering excellence across a group of nurseries. This individual will play a crucial role in driving continuous improvement, ensuring compliance with regulatory standards, and enhancing the quality of early years education. Leading one specialised area of expertise-such as safeguarding or inclusion -the area manager will shape a positive culture that embodies Ark Start's values. They will build strong relationships with nursery managers, supporting their professional growth and tailoring Ark Start's approach to meet the unique needs of each nursery. Responsible for both operational excellence and quality assurance, this role includes overseeing Ofsted readiness, leading safeguarding as the Designated Safeguarding Lead (DSL), and acting as the Special Educational Needs Coordinator (SENCo) to ensure inclusive practices. Additionally, the area manager will coach and develop staff and build partnerships within the community to drive the success of the nurseries. Key Responsibilities: Operational Leadership Operational Excellence Quality Assurance Staff Development & Training Financial & HR Management Partnership & Community Engagement Lead and develop one area of expertise (e.g. Inclusion, Safeguarding, Family Programme), driving continuous improvement across your region Establish a strong and positive culture, setting consistent expectations and embodying Ark Start's values in all interactions Line manage a region of nurseries, building a trusting relationship with nursery managers to support their development and ensure continuous improvement Tailor the Ark Start approach to suit the unique context and developmental needs of each nursery, ensuring flexibility and adaptability Oversee the implementation of Ark Start and statutory policies, including safeguarding, health and safety, first aid, and risk assessments Identify and address strengths and weaknesses within the nurseries, implementing plans for improvement where necessary Ensure nurseries are Ofsted-ready, leading inspections and ensuring compliance with regulatory standards Serve as the Designated Safeguarding Lead for the region, managing safeguarding cases and ensuring adherence to Ark Start's safeguarding policy Act as the Special Educational Needs Coordinator (SENCo) for the region, ensuring all necessary paperwork and provision are in place for children with additional needs Oversee planning meetings and monitor curriculum implementation, supporting staff to deliver consistently excellent educational provision Coach and mentor nursery managers and staff, fostering a culture of professional growth and continuous learning Support managers in identifying training needs and facilitating ongoing professional development for all staff members Ensure effective deployment of staff, meeting the needs of each nursery while considering staff skills and strengths Assist apprentices in achieving their qualifications and provide support throughout their development Meet financial targets for the nurseries in your region, monitoring budgets and resource allocation Ensure compliance with HR policies and procedures, including recruitment, performance management, and employee relations Identify staffing needs and gaps, working with the Headteacher of Ark Start, and wider team, to ensure effective workforce planning Build strong relationships with partner schools, local authorities, and external agencies to support the development and success of Ark Start nurseries Lead the implementation and continuous development of the family programme, enhancing parent engagement and support
At Barking & Dagenham Giving , we believe the people who live in Barking & Dagenham should have the power to shape its future. We re not just handing out funding, we re rethinking who gets to decide how money is spent and what change looks like. We re looking for a Programme & Engagement Coordinator to help us build spaces where local people and local businesses can come together, share ideas, navigate tough conversations, and steer real investment into their neighbourhoods. You ll support communities to learn shared decision-making, conflict management, and creative collaboration. You ll be joining a small, ambitious team on a mission to shift power to those most excluded from it while showing the wider social sector that there s a better way to fund change. Over the past five years, we ve distributed over £1 million through community-led grants and social investment, and we re just getting started. What you'll do & be responsible for: Co-design and facilitate participatory processes, including idea generation, panel deliberation, decision-making, and feedback. Recruit and encourage residents to participate in all aspects of our work. Design engaging workshops, visuals, and narratives to make our processes accessible. Use creative facilitation tools to ensure inclusive participation and capture insights that shape decisions and outcomes. Lead on projects: conduct desk research, analyse data, monitor social media, take notes, arrange meetings, Support the delivery of social media and communications content. Build strong and lasting relationships with local communities, organisations, and businesses. Advocate for community-led initiatives and connect BD Giving with local people, organisations and businesses. Demonstrate curiosity and take initiative and to explore new ways of working, challenge established processes, and share learning with the team. If you re driven by curiosity, optimism, and a belief that everyone should have a say in shaping where they live, apply now and help us change how power flows in Barking & Dagenham. Position: Progamme & Engagement Coordinator Responsible to: Progammes Manager Location: Office in central Barking but we work across London Borough of Barking and Dagenham. Work from home once a week. Hours: 28 hours per week (full time, as we are a 4-day week business, but evening work sometimes required) Salary: £32,000 - £34,000 per annum Annual leave & benefits: 4- day work week with Friday's off for all staff 26.5 days inclusive of bank holidays Christmas closure (at company's discretion) 5% pension contribiutions Cycle to work scheme opt-in Ethical pension contributions Opportunities for formal and informal training, and mentoring around the development of skills pertaining to facilitation, management and research. How to apply: Click on Apply and it will go to our website where you'll find the job description and person specification. Details on next steps is there. We expect clear examples of how you might meet the person specification. Closing date: 4 August :00 Interviews: We are planning to hold in-person interviews (in Barking) on the 11 August 2025.
Jul 18, 2025
Full time
At Barking & Dagenham Giving , we believe the people who live in Barking & Dagenham should have the power to shape its future. We re not just handing out funding, we re rethinking who gets to decide how money is spent and what change looks like. We re looking for a Programme & Engagement Coordinator to help us build spaces where local people and local businesses can come together, share ideas, navigate tough conversations, and steer real investment into their neighbourhoods. You ll support communities to learn shared decision-making, conflict management, and creative collaboration. You ll be joining a small, ambitious team on a mission to shift power to those most excluded from it while showing the wider social sector that there s a better way to fund change. Over the past five years, we ve distributed over £1 million through community-led grants and social investment, and we re just getting started. What you'll do & be responsible for: Co-design and facilitate participatory processes, including idea generation, panel deliberation, decision-making, and feedback. Recruit and encourage residents to participate in all aspects of our work. Design engaging workshops, visuals, and narratives to make our processes accessible. Use creative facilitation tools to ensure inclusive participation and capture insights that shape decisions and outcomes. Lead on projects: conduct desk research, analyse data, monitor social media, take notes, arrange meetings, Support the delivery of social media and communications content. Build strong and lasting relationships with local communities, organisations, and businesses. Advocate for community-led initiatives and connect BD Giving with local people, organisations and businesses. Demonstrate curiosity and take initiative and to explore new ways of working, challenge established processes, and share learning with the team. If you re driven by curiosity, optimism, and a belief that everyone should have a say in shaping where they live, apply now and help us change how power flows in Barking & Dagenham. Position: Progamme & Engagement Coordinator Responsible to: Progammes Manager Location: Office in central Barking but we work across London Borough of Barking and Dagenham. Work from home once a week. Hours: 28 hours per week (full time, as we are a 4-day week business, but evening work sometimes required) Salary: £32,000 - £34,000 per annum Annual leave & benefits: 4- day work week with Friday's off for all staff 26.5 days inclusive of bank holidays Christmas closure (at company's discretion) 5% pension contribiutions Cycle to work scheme opt-in Ethical pension contributions Opportunities for formal and informal training, and mentoring around the development of skills pertaining to facilitation, management and research. How to apply: Click on Apply and it will go to our website where you'll find the job description and person specification. Details on next steps is there. We expect clear examples of how you might meet the person specification. Closing date: 4 August :00 Interviews: We are planning to hold in-person interviews (in Barking) on the 11 August 2025.
Marketing Executive Bond Street 9:00-5:30 38k Permanent The marketing coordinator role is to lead and execute marketing projects that drive business growth. This role ensures campaigns and projects are delivered on time, within budget, and aligned with company goals, while coordinating teams, optimising processes, and delivering measurable results that enhance brand visibility and customer engagement. Essential Experience in project management within a marketing or advertising environment. Strong analytical skills with the ability to translate data into actionable insights. Excellent communication and interpersonal skills, with experience working across teams and managing stakeholder relationships. Organised approach with ability to time manged your own day. Competent with office systems such as office, teams, word, excel, PowerPoint. Take responsibility for your own learning and development Able to show an understanding of and commitment to good customer care. Self-motivated, with high energy and enthusiasm Demonstrable experience of taking responsibility for own actions and development opportunities, maintaining high levels of integrity. Commitment to equality, diversity, and mutual respect; accepting differences and treating everyone fairly. Desirable Experience in a stand along coordinator role. Experience in client management. Excellent budget management and excel skills. Ideally a track record of managing multi-channel marketing campaigns, including digital, print, social media, and events. Strong understanding of marketing principles, including branding, content creation, digital marketing, and lead generation. Key Tasks Project Management: Lead and manage end-to-end execution of marketing projects, including digital campaigns, product launches, branding initiatives, events, and content creation. Timeline and Budget Management: Develop project timelines, manage budgets, and ensure adherence to schedules and financial constraints, adjusting plans as necessary to meet project goals. Stakeholder Collaboration: Serve as the main point of contact between internal teams (e.g., creative, digital, sales) and external vendors, ensuring effective communication, timely feedback, and smooth project execution. Performance Monitoring: Track and analyse key performance indicators (KPIs) for all marketing initiatives, providing data-driven insights and recommendations to optimise campaign performance. Documentation & Reporting: Maintain detailed project documentation, including briefs, timelines, status updates, and post-project evaluations, providing regular reports to senior management on project progress. Vendor and Resource Coordination: Manage relationships with external agencies, freelancers, and other vendors to ensure projects are delivered according to brand standards and specifications. Admin: Support Brand Director with Team administration. General Responsibilities Act at all times in line with the Company Values, integrating these into all work practices. Participate in team, departmental and corporate project and planning processes as required. To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as an ambassador for the company in your conduct during working hours and in all contact with customers and third parties connected with the business. Support the Marketing Team to implement engaging community building events for residents To undertake any other duties as are reasonably requested from time to time. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 17, 2025
Full time
Marketing Executive Bond Street 9:00-5:30 38k Permanent The marketing coordinator role is to lead and execute marketing projects that drive business growth. This role ensures campaigns and projects are delivered on time, within budget, and aligned with company goals, while coordinating teams, optimising processes, and delivering measurable results that enhance brand visibility and customer engagement. Essential Experience in project management within a marketing or advertising environment. Strong analytical skills with the ability to translate data into actionable insights. Excellent communication and interpersonal skills, with experience working across teams and managing stakeholder relationships. Organised approach with ability to time manged your own day. Competent with office systems such as office, teams, word, excel, PowerPoint. Take responsibility for your own learning and development Able to show an understanding of and commitment to good customer care. Self-motivated, with high energy and enthusiasm Demonstrable experience of taking responsibility for own actions and development opportunities, maintaining high levels of integrity. Commitment to equality, diversity, and mutual respect; accepting differences and treating everyone fairly. Desirable Experience in a stand along coordinator role. Experience in client management. Excellent budget management and excel skills. Ideally a track record of managing multi-channel marketing campaigns, including digital, print, social media, and events. Strong understanding of marketing principles, including branding, content creation, digital marketing, and lead generation. Key Tasks Project Management: Lead and manage end-to-end execution of marketing projects, including digital campaigns, product launches, branding initiatives, events, and content creation. Timeline and Budget Management: Develop project timelines, manage budgets, and ensure adherence to schedules and financial constraints, adjusting plans as necessary to meet project goals. Stakeholder Collaboration: Serve as the main point of contact between internal teams (e.g., creative, digital, sales) and external vendors, ensuring effective communication, timely feedback, and smooth project execution. Performance Monitoring: Track and analyse key performance indicators (KPIs) for all marketing initiatives, providing data-driven insights and recommendations to optimise campaign performance. Documentation & Reporting: Maintain detailed project documentation, including briefs, timelines, status updates, and post-project evaluations, providing regular reports to senior management on project progress. Vendor and Resource Coordination: Manage relationships with external agencies, freelancers, and other vendors to ensure projects are delivered according to brand standards and specifications. Admin: Support Brand Director with Team administration. General Responsibilities Act at all times in line with the Company Values, integrating these into all work practices. Participate in team, departmental and corporate project and planning processes as required. To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as an ambassador for the company in your conduct during working hours and in all contact with customers and third parties connected with the business. Support the Marketing Team to implement engaging community building events for residents To undertake any other duties as are reasonably requested from time to time. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Marketing Coordinator This is a great opportunity to join a really smart property rental business with a real focus on modern design, comfort and luxury. The Marketing Coordinator role is to lead and execute marketing projects that drive business growth. This role ensures campaigns and projects are delivered on time, within budget, and aligned with company goals, while coordinating teams, optimising processes, and delivering measurable results that enhance brand visibility and customer engagement. The role: • Lead and manage end-to-end execution of marketing projects, including digital campaigns, product launches, branding initiatives, events, and content creation. • Develop project timelines, manage budgets, and ensure adherence to schedules and financial constraints, adjusting plans as necessary to meet project goals. • Serve as the main point of contact between internal teams (e.g., creative, digital, sales) and external vendors, ensuring effective communication, timely feedback, and smooth project execution. • Track and analyse key performance indicators (KPIs) for all marketing initiatives, providing data-driven insights and recommendations to optimize campaign performance. • Maintain detailed project documentation, including briefs, timelines, status updates, and post-project evaluations, providing regular reports to senior management on project progress. • Manage relationships with external agencies, freelancers, and other vendors to ensure projects are delivered according to brand standards and specifications. Essential Skills & Experience: • A proven track record in managing marketing projects. • Ideally a track record of managing multi-channel marketing campaigns, including digital, print, social media, and events • Strong analytical skills with the ability to translate data into actionable insights. • Excellent communication and interpersonal skills, with experience working across teams and managing stakeholder relationships. • Organised approach with ability to time manged your own day. • Take responsibility for your own learning and development • Able to show an understanding of and commitment to good customer care. • Demonstrable experience of taking responsibility for own actions and development • Commitment to equality, diversity, and mutual respect; accepting differences and treating everyone fairly. Desirable Skills & Experience: • Experience in a stand-alone coordinator role. • Experience in client management. • Excellent budget management and excel skills. • Strong understanding of marketing principles, including branding, content creation, digital marketing, and lead generation.
Jul 17, 2025
Full time
Marketing Coordinator This is a great opportunity to join a really smart property rental business with a real focus on modern design, comfort and luxury. The Marketing Coordinator role is to lead and execute marketing projects that drive business growth. This role ensures campaigns and projects are delivered on time, within budget, and aligned with company goals, while coordinating teams, optimising processes, and delivering measurable results that enhance brand visibility and customer engagement. The role: • Lead and manage end-to-end execution of marketing projects, including digital campaigns, product launches, branding initiatives, events, and content creation. • Develop project timelines, manage budgets, and ensure adherence to schedules and financial constraints, adjusting plans as necessary to meet project goals. • Serve as the main point of contact between internal teams (e.g., creative, digital, sales) and external vendors, ensuring effective communication, timely feedback, and smooth project execution. • Track and analyse key performance indicators (KPIs) for all marketing initiatives, providing data-driven insights and recommendations to optimize campaign performance. • Maintain detailed project documentation, including briefs, timelines, status updates, and post-project evaluations, providing regular reports to senior management on project progress. • Manage relationships with external agencies, freelancers, and other vendors to ensure projects are delivered according to brand standards and specifications. Essential Skills & Experience: • A proven track record in managing marketing projects. • Ideally a track record of managing multi-channel marketing campaigns, including digital, print, social media, and events • Strong analytical skills with the ability to translate data into actionable insights. • Excellent communication and interpersonal skills, with experience working across teams and managing stakeholder relationships. • Organised approach with ability to time manged your own day. • Take responsibility for your own learning and development • Able to show an understanding of and commitment to good customer care. • Demonstrable experience of taking responsibility for own actions and development • Commitment to equality, diversity, and mutual respect; accepting differences and treating everyone fairly. Desirable Skills & Experience: • Experience in a stand-alone coordinator role. • Experience in client management. • Excellent budget management and excel skills. • Strong understanding of marketing principles, including branding, content creation, digital marketing, and lead generation.
Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news: Your New Job Title: Mandarin speaking Learning & Development Coordinator Please click for similar jobs The Skills You'll Need: Mandarin to native level, L&D or education experience. Your New Salary: Depending on experience Hybrid, 1 days WFH, the first 2 months new joiners need to be 5 days in for training This role requires travelling to different training centres in Oxford, Cambridge along with the team twice a month Perm Start: ASAP Working hours: 35 hours To be successful in this role our client has said it is essential that candidates: speak and write Mandarin at native level have L&D or education experience If that means this job isn't a match for you please view our other vacancies for one that may be a better fit. What You'll be Doing: Provide all round support to trainers in course design, preparation, delivery, and assessment. Assist with the training programme management, support and manage participants in order to ensure the training quality and improve the learning experience as required. Undertake the pre-training preparation work, including registration, training material preparation and programme logistics. Act as coordinator between trainers and participants to improve bilateral communication. Undertake post-training tasks, including creating and collecting training feedbacks, analysing evaluation results, issuing certificates, and managing the training programme database/files/documents, to improve training programme management. Assist team and participate in training programme development. Support and involve in E-learning platform development and implementation; liaise with Head Officer regarding E-learning courseware; act as the learning platform administrator for London Branch. Undertake general administrative works for the department. The Skills You'll Need to Succeed: Degree educated preferably in Business, Finance, Accounting, Human Resource or related disciplines. Relevant experience in Financial services sector. Excellent Communications skills. Report writing skills. Willing to travel to other training stations within the UK. Team player. Ability to work effectively under pressure and meet tight deadlines. Excellent Administrations skills. Please follow us on Linkedin: We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website. Click for more Mandarin speaking jobs from People First Team China in London, your Mandarin recruitment specialists.
Jul 17, 2025
Full time
Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news: Your New Job Title: Mandarin speaking Learning & Development Coordinator Please click for similar jobs The Skills You'll Need: Mandarin to native level, L&D or education experience. Your New Salary: Depending on experience Hybrid, 1 days WFH, the first 2 months new joiners need to be 5 days in for training This role requires travelling to different training centres in Oxford, Cambridge along with the team twice a month Perm Start: ASAP Working hours: 35 hours To be successful in this role our client has said it is essential that candidates: speak and write Mandarin at native level have L&D or education experience If that means this job isn't a match for you please view our other vacancies for one that may be a better fit. What You'll be Doing: Provide all round support to trainers in course design, preparation, delivery, and assessment. Assist with the training programme management, support and manage participants in order to ensure the training quality and improve the learning experience as required. Undertake the pre-training preparation work, including registration, training material preparation and programme logistics. Act as coordinator between trainers and participants to improve bilateral communication. Undertake post-training tasks, including creating and collecting training feedbacks, analysing evaluation results, issuing certificates, and managing the training programme database/files/documents, to improve training programme management. Assist team and participate in training programme development. Support and involve in E-learning platform development and implementation; liaise with Head Officer regarding E-learning courseware; act as the learning platform administrator for London Branch. Undertake general administrative works for the department. The Skills You'll Need to Succeed: Degree educated preferably in Business, Finance, Accounting, Human Resource or related disciplines. Relevant experience in Financial services sector. Excellent Communications skills. Report writing skills. Willing to travel to other training stations within the UK. Team player. Ability to work effectively under pressure and meet tight deadlines. Excellent Administrations skills. Please follow us on Linkedin: We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website. Click for more Mandarin speaking jobs from People First Team China in London, your Mandarin recruitment specialists.
Location: Brighton (2 days per week in office, 3 days working from home) Department: People Reports to: VP People Position type: Full time, Permanent At MPB, we believe in the power of people to drive our success. We're on a mission to transform how the world thinks about photography and video equipment, and we're looking for a Head of People Business Partnering & Operations to help us continue to build a people-first culture that fuels our global growth. As the Head of People Business Partnering & Operations, you will lead a globally distributed team of People Business Partners and People Operations Coordinators across Brighton, Brooklyn, and Berlin. You will drive our people strategy, optimise operational processes, and ensure an exceptional employee experience on a global scale. This is a high-impact leadership role where you will partner with senior leadership to align people strategies with business goals, lead transformation initiatives, and spearhead innovation in HR. You will play a critical role in shaping the future of MPB, with a focus on driving change, improving efficiency, and developing a globally consistent approach to HR practices. Your Role, in Action: Leadership & Team Management Lead, mentor, and inspire a high-performing team across multiple locations, fostering a collaborative and agile culture Set clear team goals that align with MPB's vision, and support team development to maximise growth and performance Provide coaching and development opportunities to unlock your team's full potential Strategic HR Business Partnering Collaborate with senior leaders to develop and implement people strategies that support business objectives, and promote our culture Advise leadership on key HR areas such as employee relations, talent management, leadership development, and change management Global HR Project & Strategic Initiatives Drive global people initiatives that enhance employee engagement, organisational effectiveness, and diversity, equity, and inclusion (DEI) Leverage data and analytics to inform decision-making and measure the impact of people programmes Process Optimisation & Continuous Improvement Identify and implement improvements across HR processes to streamline operations, enhance scalability, and optimise the employee experience Champion AI and automation within HR to increase efficiency and streamline decision-making People Operations Oversee global HR operations, ensuring smooth employee lifecycle management and compliance with regional regulations Report on key HR metrics and develop insights to guide continuous improvement What Makes You Shine: We are seeking an experienced, strategic HR leader with a proven track record in shaping and executing high-impact people strategies at the 'Head of' level. This is what the ideal experience would look like: Extensive experience driving HR transformation and organisational development at a senior level, ideally across multiple regions Deep expertise in leading and developing People Business Partnering and Operations teams, with a focus on driving performance and business alignment A strong understanding of global HR practices, including process optimisation, HRIS systems, and data-driven decision-making In-depth knowledge of UK employment law, and experience navigating complex legal and cultural landscapes in multiple jurisdictions (e.g., Germany / US) A forward-thinking mindset, with the ability to leverage AI and automation to drive HR innovation and operational excellence You are a natural, solutions focussed leader, with exceptional communication and stakeholder management skills, who thrives in fast-paced, global environments You have the strategic insight to align people initiatives with business goals and the leadership capabilities to inspire teams and drive lasting change Our Values; Applied: Better, Connected: We work collaboratively and embrace diversity Empowering and Empowered : We celebrate ownership and initiative Insight-driven : We act based upon data and reflection Agents of Change: We innovate and promote sustainability Focussed on Excellence: We aim high, and work smart Passionately Ambitious: We encourage creativity and strive to improve through innovation About MPB We are MPB, the largest global platform for used photography and videography equipment. Our platform transforms the way that people buy, sell and trade in photo and video kit. MPB is a destination for everyone, whether you've just discovered your passion for visual storytelling or you're already a pro. We recognise the benefit of inclusive practices to better build a diverse community here at MPB. Our commitment to ensuring inclusion fuels and connects us as one with the diverse community of visual storytellers that we serve. MPB customers come from all walks of life, and so do we. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of family makeup, race, sexuality, religion, gender identity, disability or age. At MPB, every employee has the opportunity to make an impact and grow. For more information about this opportunity, feel free to contact Jacob Fooks, Senior Talent Acquisition Manager at Benefits 25 days annual leave + bank holidays 1 wellbeing day off per year 5% employer contributory pension scheme Private healthcare Access to EAP with a range of employee discounts Buzzing social calendar Dog friendly workplace Bespoke Learning Management System - the MPB 'Learning Lab' with access to thousands of free courses to upskill in any areas you'd like; whether personally or professionally 2 volunteer days per year for charity which aligns with MPB values, and of your choosing
Jul 17, 2025
Full time
Location: Brighton (2 days per week in office, 3 days working from home) Department: People Reports to: VP People Position type: Full time, Permanent At MPB, we believe in the power of people to drive our success. We're on a mission to transform how the world thinks about photography and video equipment, and we're looking for a Head of People Business Partnering & Operations to help us continue to build a people-first culture that fuels our global growth. As the Head of People Business Partnering & Operations, you will lead a globally distributed team of People Business Partners and People Operations Coordinators across Brighton, Brooklyn, and Berlin. You will drive our people strategy, optimise operational processes, and ensure an exceptional employee experience on a global scale. This is a high-impact leadership role where you will partner with senior leadership to align people strategies with business goals, lead transformation initiatives, and spearhead innovation in HR. You will play a critical role in shaping the future of MPB, with a focus on driving change, improving efficiency, and developing a globally consistent approach to HR practices. Your Role, in Action: Leadership & Team Management Lead, mentor, and inspire a high-performing team across multiple locations, fostering a collaborative and agile culture Set clear team goals that align with MPB's vision, and support team development to maximise growth and performance Provide coaching and development opportunities to unlock your team's full potential Strategic HR Business Partnering Collaborate with senior leaders to develop and implement people strategies that support business objectives, and promote our culture Advise leadership on key HR areas such as employee relations, talent management, leadership development, and change management Global HR Project & Strategic Initiatives Drive global people initiatives that enhance employee engagement, organisational effectiveness, and diversity, equity, and inclusion (DEI) Leverage data and analytics to inform decision-making and measure the impact of people programmes Process Optimisation & Continuous Improvement Identify and implement improvements across HR processes to streamline operations, enhance scalability, and optimise the employee experience Champion AI and automation within HR to increase efficiency and streamline decision-making People Operations Oversee global HR operations, ensuring smooth employee lifecycle management and compliance with regional regulations Report on key HR metrics and develop insights to guide continuous improvement What Makes You Shine: We are seeking an experienced, strategic HR leader with a proven track record in shaping and executing high-impact people strategies at the 'Head of' level. This is what the ideal experience would look like: Extensive experience driving HR transformation and organisational development at a senior level, ideally across multiple regions Deep expertise in leading and developing People Business Partnering and Operations teams, with a focus on driving performance and business alignment A strong understanding of global HR practices, including process optimisation, HRIS systems, and data-driven decision-making In-depth knowledge of UK employment law, and experience navigating complex legal and cultural landscapes in multiple jurisdictions (e.g., Germany / US) A forward-thinking mindset, with the ability to leverage AI and automation to drive HR innovation and operational excellence You are a natural, solutions focussed leader, with exceptional communication and stakeholder management skills, who thrives in fast-paced, global environments You have the strategic insight to align people initiatives with business goals and the leadership capabilities to inspire teams and drive lasting change Our Values; Applied: Better, Connected: We work collaboratively and embrace diversity Empowering and Empowered : We celebrate ownership and initiative Insight-driven : We act based upon data and reflection Agents of Change: We innovate and promote sustainability Focussed on Excellence: We aim high, and work smart Passionately Ambitious: We encourage creativity and strive to improve through innovation About MPB We are MPB, the largest global platform for used photography and videography equipment. Our platform transforms the way that people buy, sell and trade in photo and video kit. MPB is a destination for everyone, whether you've just discovered your passion for visual storytelling or you're already a pro. We recognise the benefit of inclusive practices to better build a diverse community here at MPB. Our commitment to ensuring inclusion fuels and connects us as one with the diverse community of visual storytellers that we serve. MPB customers come from all walks of life, and so do we. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of family makeup, race, sexuality, religion, gender identity, disability or age. At MPB, every employee has the opportunity to make an impact and grow. For more information about this opportunity, feel free to contact Jacob Fooks, Senior Talent Acquisition Manager at Benefits 25 days annual leave + bank holidays 1 wellbeing day off per year 5% employer contributory pension scheme Private healthcare Access to EAP with a range of employee discounts Buzzing social calendar Dog friendly workplace Bespoke Learning Management System - the MPB 'Learning Lab' with access to thousands of free courses to upskill in any areas you'd like; whether personally or professionally 2 volunteer days per year for charity which aligns with MPB values, and of your choosing
As a People Partner at CCS, you will be a strategic partner to one of our two main operational business functions, providing proactive, expert HR advice and guidance across the full employee lifecycle. Working closely with line managers and senior leadership, you'll play a key role in developing people plans, driving performance, supporting employee engagement, and embedding a culture of continuous improvement. Each HRBP will be supported by a dedicated HR Officer , and will work collaboratively with the wider HR team, including our Recruitment Team and Training Coordinator. Build trusted relationships with business leaders and line managers in your allocated function Understand business priorities and workforce plans to align HR strategies accordingly Support the implementation of HR initiatives that drive engagement, retention, and performance Employee Relations & Case Management Provide expert advice on Employee Relations matters (e.g. disciplinary, grievance, absence, performance) in line with CCS policy and employment law Coach managers to handle employee concerns proactively and fairly Manage complex and sensitive cases with professionalism and care HR Operations & Policy Support the application of HR policies and procedures and contribute to their ongoing development Lead consultations (e.g. TUPE, restructures, policy changes) Ensure consistent and accurate documentation and compliance across people processes People Data & Insights Use HR data (e.g. turnover, absence, performance) to identify trends and influence decision-making Provide regular reporting and analysis to the Senior Leadership Team Development & Culture Champion the CCS values and help embed a culture of inclusivity, accountability, and learning Support the roll-out of training and development initiatives across your business area Identify talent and succession planning opportunities Line manage and support the development of an HR Officer Work closely with other HRBPs and members of the HR team to ensure consistency and share best practices What We're Looking For Proven experience in a generalist HR role with strong case management knowledge Excellent knowledge of UK employment law and HR best practices Ability to influence, advise, and coach at all levels Strong organisational skills with a proactive, solutions-focused approach Experience in housing, construction, or operational field-based environments Understanding of TUPE, restructuring, and change management Experience working with Trade Unions Apply Now If you're an experienced HR professional looking to make a real impact in a growing business where people matter, we'd love to hear from you. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality. Apply Use the form below to apply and send your CV. The position you're applying for? Select Location of the position you are applying for? First Name Last Name Email Address Phone Number Phone Preference If you would like CCS to avoid any time of the day to call you, please let us know. Address 1st Line Address 2nd Line City County Post Code Other Information Upload your CV No file chosen Upload your CV. Max file size is 10 MB. Only text or PDF documents are allowed. Keep informed Follow CCS on Social Media CCS Support Typically replies within a few minutes. 18:48:41 Hello, Welcome to CCS. If you need assistance, please click the button below to chat on WhatsApp.
Jul 17, 2025
Full time
As a People Partner at CCS, you will be a strategic partner to one of our two main operational business functions, providing proactive, expert HR advice and guidance across the full employee lifecycle. Working closely with line managers and senior leadership, you'll play a key role in developing people plans, driving performance, supporting employee engagement, and embedding a culture of continuous improvement. Each HRBP will be supported by a dedicated HR Officer , and will work collaboratively with the wider HR team, including our Recruitment Team and Training Coordinator. Build trusted relationships with business leaders and line managers in your allocated function Understand business priorities and workforce plans to align HR strategies accordingly Support the implementation of HR initiatives that drive engagement, retention, and performance Employee Relations & Case Management Provide expert advice on Employee Relations matters (e.g. disciplinary, grievance, absence, performance) in line with CCS policy and employment law Coach managers to handle employee concerns proactively and fairly Manage complex and sensitive cases with professionalism and care HR Operations & Policy Support the application of HR policies and procedures and contribute to their ongoing development Lead consultations (e.g. TUPE, restructures, policy changes) Ensure consistent and accurate documentation and compliance across people processes People Data & Insights Use HR data (e.g. turnover, absence, performance) to identify trends and influence decision-making Provide regular reporting and analysis to the Senior Leadership Team Development & Culture Champion the CCS values and help embed a culture of inclusivity, accountability, and learning Support the roll-out of training and development initiatives across your business area Identify talent and succession planning opportunities Line manage and support the development of an HR Officer Work closely with other HRBPs and members of the HR team to ensure consistency and share best practices What We're Looking For Proven experience in a generalist HR role with strong case management knowledge Excellent knowledge of UK employment law and HR best practices Ability to influence, advise, and coach at all levels Strong organisational skills with a proactive, solutions-focused approach Experience in housing, construction, or operational field-based environments Understanding of TUPE, restructuring, and change management Experience working with Trade Unions Apply Now If you're an experienced HR professional looking to make a real impact in a growing business where people matter, we'd love to hear from you. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality. Apply Use the form below to apply and send your CV. The position you're applying for? Select Location of the position you are applying for? First Name Last Name Email Address Phone Number Phone Preference If you would like CCS to avoid any time of the day to call you, please let us know. Address 1st Line Address 2nd Line City County Post Code Other Information Upload your CV No file chosen Upload your CV. Max file size is 10 MB. Only text or PDF documents are allowed. Keep informed Follow CCS on Social Media CCS Support Typically replies within a few minutes. 18:48:41 Hello, Welcome to CCS. If you need assistance, please click the button below to chat on WhatsApp.
Allow us to introduce ourselves. At dss+, we are not just your average operations consulting firm; we are implementers and change makers. Our passion lies in engaging organisations to craft resilient and sustainable business, guiding them through transformational changes in safety, risk and resilience and through their energy transition. We take the complex world of risk and sustainability and translate it into actionable roadmaps that work with our clients business. We implement, working side-by-side with our clients to deliver real, tangible results. dss + services fall into three core areas-operational risk management, operational excellence and sustainability-each bolstered by learning, development and culture change solutions and digital technologies. Teams around the globe work with clients in metals and mining, chemicals, oil and gas, power and utilities, agriculture, food and beverage, industrial and manufacturing, and private equity. We pride ourselves in combining industry experts and on the ground experience with strong people-centric change management capabilities. This creates the perfect blend to support our clients from intent to impact, enabling them to protect what they care for, transform their organisation, and sustain the changes required to make their vision a reality, in a practical actionable way. The HR Business Partner plays an essential role in establishing and driving HR programs/talent initiatives forward, while ensuring alignment with the strategic business objectives. Must possess business acumen and a clear understanding of company challenges to help address the organisation's and talent needs. This requires working across strategic, tactical and operational aspects, whilst navigating ambiguity and influencing effectively across all levels of a company. What can we offer? Working for dss+ gives you the chance to directly impact employee engagement and facilitation of end-to-end HR operational tasks and activities. Reporting to the Regional HR Leader in EMEA, this role enables you to drive continuous improvement of our HR Operational activities and employee engagement landscape. This is an opportunity to directly impact the success of HR systems and procedures for ongoing efficiency and effectiveness, in addition to contributing to an engaging work environment. What role will you play? This role is responsible for cultivating and elevating the impact of the employee experience, creating a connection with the employee career journey and enabling a culture, with the employee at the centre, while ensuring compliance with local labor laws. Additionally, continuing to drive efficiency and effectiveness across all HR generalist disciplines in Europe, while operating remotely from home with occasional travel. You will be hands on, providing end-to-end employee lifecycle / operational support including but not limited to the following engagement initiatives: Serve as a trusted partner to the organization, business leaders and HR team, to develop and implement effective HR policies and practices that will support the strategic growth of the business, whilst maintaining a focus on facilitating a positive employee experience across all touchpoints. Live and breathe the dss+ Core Values and Mission Critical Behaviours and encourage others to do the same. More information about our core values can be found here: dss+ Code of Conduct. Offer thought leadership regarding organizational and people-related strategy and execution. Provide timely information and/or education for all levels of the company on HR issues. Educate, coach and partner with managers on performance management and employee development goals. Provide HR expertise in the areas of feedback, employee relations, development and coaching, compensation, and organizational development. Participate in the continual development of HR programs including but not limited to recruitment, retention, compensation, benefits, and Learning & Development. Collaborate with the HR team to champion and accelerate a culture of excellence in which people feel engaged and inspired to deliver top business results. Provide input to people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction. Educate team members on compensation practices, including compensation, performance feedback, performance calibration, and career transitions. Ongoing continuous improvement of employee experience, engagement and end-to-end lifecycle You will be responsible for: Strategic HR Partnership: Work with senior leadership teams to align HR strategies with business objectives and support the achievement of business goals across European countries. Talent Management & Development: Lead initiatives to identify, develop, and retain top talent across Europe. Support leadership development programs and succession planning. Employee Relations: Manage complex employee relations issues in a multi-country context, ensuring that company policies and local labor laws are followed. Act as a trusted advisor to managers and employees. Ownership and facilitation of activities supporting the employee lifecycle including onboarding and offboarding processes. Response and administration of employee related queries including governance around HR Policies and procedures. Define & adhere to process maps across all HR activities / pillars for consistency across all HR procedures and administrative requirements. Organizational Development: Provide guidance on organizational design, team dynamics, and change management processes. Support business transformation initiatives. Performance Management: Implement and drive the performance management process, ensuring consistent application across the region. Work with managers to set clear performance expectations and development goals. Compensation & Benefits: Monthly Payroll administration across Europe markets including via our internal team of HR coordinators and third party payroll service provider. Support the development and implementation of compensation and benefits programs that are competitive, compliant, and aligned with the business strategy. Lead benchmarking efforts and participate in compensation reviews. Compliance & Risk Management: Ensure adherence to local employment laws, regulations, and corporate policies in all European countries. Mitigate HR-related risks and ensure the company operates within a compliant framework. HR Metrics & Analytics: Leverage data to assess HR effectiveness and provide insights to the business. Develop KPIs related to talent acquisition, retention, and overall HR performance. Coordinate and administrate quarterly accruals including vacation and variable compensation. Change Management: Drive change initiatives in alignment with global and regional business transformations. Ensure smooth execution of HR change processes, fostering a positive employee experience. Cultural Alignment: Promote a unified company culture while respecting local customs and labor practices. Encourage diversity, equity, and inclusion initiatives across all teams Who are you today? You are passionate about employee engagement and administration of HR coordination in a dynamic, consulting context. You have demonstrated experience in a professional services or similar organisation with a successful track record as a true collaborator and implementer. You're comfortable with ambiguity, being able to deliver tangible outcomes and interacting with stakeholders across the organisation landscape. Key Qualifications: Experience: Proven HR experience, with at least 5 years in a business partner role in which you havesupported multiple European countries. Education: Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree or HR certification (e.g., CIPD, SHRM) is a plus. Languages: Fluency in English is required. Additional European languages (Spanish or Italian) are highly desirable. Expertise: Strong knowledge of European labor laws, employment practices, and HR compliance in various countries is essential. Experience with talent management, organizational development, and employee relations in a cross-border environment. Skills: Strategic thinking with a deep understanding of HR's role in achieving business goals. Strong interpersonal and communication skills with the ability to influence at all levels of the organization. Ability to manage complex HR issues, including conflict resolution, performance management, and cultural sensitivity. Analytical mindset with the ability to leverage HR data to drive decisions. Proven ability to lead HR initiatives in a fast-paced and dynamic environment. In return, dss+ assures that you will have the opportunity to thrive in a fast-paced, rapidly growing consulting environment. You can build capabilities while delivering exceptional services, and really have an impact. That's something to be proud of! Let's see where our shared vision leads. We have a strong growth trajectory and a global footprint . click apply for full job details
Jul 17, 2025
Full time
Allow us to introduce ourselves. At dss+, we are not just your average operations consulting firm; we are implementers and change makers. Our passion lies in engaging organisations to craft resilient and sustainable business, guiding them through transformational changes in safety, risk and resilience and through their energy transition. We take the complex world of risk and sustainability and translate it into actionable roadmaps that work with our clients business. We implement, working side-by-side with our clients to deliver real, tangible results. dss + services fall into three core areas-operational risk management, operational excellence and sustainability-each bolstered by learning, development and culture change solutions and digital technologies. Teams around the globe work with clients in metals and mining, chemicals, oil and gas, power and utilities, agriculture, food and beverage, industrial and manufacturing, and private equity. We pride ourselves in combining industry experts and on the ground experience with strong people-centric change management capabilities. This creates the perfect blend to support our clients from intent to impact, enabling them to protect what they care for, transform their organisation, and sustain the changes required to make their vision a reality, in a practical actionable way. The HR Business Partner plays an essential role in establishing and driving HR programs/talent initiatives forward, while ensuring alignment with the strategic business objectives. Must possess business acumen and a clear understanding of company challenges to help address the organisation's and talent needs. This requires working across strategic, tactical and operational aspects, whilst navigating ambiguity and influencing effectively across all levels of a company. What can we offer? Working for dss+ gives you the chance to directly impact employee engagement and facilitation of end-to-end HR operational tasks and activities. Reporting to the Regional HR Leader in EMEA, this role enables you to drive continuous improvement of our HR Operational activities and employee engagement landscape. This is an opportunity to directly impact the success of HR systems and procedures for ongoing efficiency and effectiveness, in addition to contributing to an engaging work environment. What role will you play? This role is responsible for cultivating and elevating the impact of the employee experience, creating a connection with the employee career journey and enabling a culture, with the employee at the centre, while ensuring compliance with local labor laws. Additionally, continuing to drive efficiency and effectiveness across all HR generalist disciplines in Europe, while operating remotely from home with occasional travel. You will be hands on, providing end-to-end employee lifecycle / operational support including but not limited to the following engagement initiatives: Serve as a trusted partner to the organization, business leaders and HR team, to develop and implement effective HR policies and practices that will support the strategic growth of the business, whilst maintaining a focus on facilitating a positive employee experience across all touchpoints. Live and breathe the dss+ Core Values and Mission Critical Behaviours and encourage others to do the same. More information about our core values can be found here: dss+ Code of Conduct. Offer thought leadership regarding organizational and people-related strategy and execution. Provide timely information and/or education for all levels of the company on HR issues. Educate, coach and partner with managers on performance management and employee development goals. Provide HR expertise in the areas of feedback, employee relations, development and coaching, compensation, and organizational development. Participate in the continual development of HR programs including but not limited to recruitment, retention, compensation, benefits, and Learning & Development. Collaborate with the HR team to champion and accelerate a culture of excellence in which people feel engaged and inspired to deliver top business results. Provide input to people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction. Educate team members on compensation practices, including compensation, performance feedback, performance calibration, and career transitions. Ongoing continuous improvement of employee experience, engagement and end-to-end lifecycle You will be responsible for: Strategic HR Partnership: Work with senior leadership teams to align HR strategies with business objectives and support the achievement of business goals across European countries. Talent Management & Development: Lead initiatives to identify, develop, and retain top talent across Europe. Support leadership development programs and succession planning. Employee Relations: Manage complex employee relations issues in a multi-country context, ensuring that company policies and local labor laws are followed. Act as a trusted advisor to managers and employees. Ownership and facilitation of activities supporting the employee lifecycle including onboarding and offboarding processes. Response and administration of employee related queries including governance around HR Policies and procedures. Define & adhere to process maps across all HR activities / pillars for consistency across all HR procedures and administrative requirements. Organizational Development: Provide guidance on organizational design, team dynamics, and change management processes. Support business transformation initiatives. Performance Management: Implement and drive the performance management process, ensuring consistent application across the region. Work with managers to set clear performance expectations and development goals. Compensation & Benefits: Monthly Payroll administration across Europe markets including via our internal team of HR coordinators and third party payroll service provider. Support the development and implementation of compensation and benefits programs that are competitive, compliant, and aligned with the business strategy. Lead benchmarking efforts and participate in compensation reviews. Compliance & Risk Management: Ensure adherence to local employment laws, regulations, and corporate policies in all European countries. Mitigate HR-related risks and ensure the company operates within a compliant framework. HR Metrics & Analytics: Leverage data to assess HR effectiveness and provide insights to the business. Develop KPIs related to talent acquisition, retention, and overall HR performance. Coordinate and administrate quarterly accruals including vacation and variable compensation. Change Management: Drive change initiatives in alignment with global and regional business transformations. Ensure smooth execution of HR change processes, fostering a positive employee experience. Cultural Alignment: Promote a unified company culture while respecting local customs and labor practices. Encourage diversity, equity, and inclusion initiatives across all teams Who are you today? You are passionate about employee engagement and administration of HR coordination in a dynamic, consulting context. You have demonstrated experience in a professional services or similar organisation with a successful track record as a true collaborator and implementer. You're comfortable with ambiguity, being able to deliver tangible outcomes and interacting with stakeholders across the organisation landscape. Key Qualifications: Experience: Proven HR experience, with at least 5 years in a business partner role in which you havesupported multiple European countries. Education: Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree or HR certification (e.g., CIPD, SHRM) is a plus. Languages: Fluency in English is required. Additional European languages (Spanish or Italian) are highly desirable. Expertise: Strong knowledge of European labor laws, employment practices, and HR compliance in various countries is essential. Experience with talent management, organizational development, and employee relations in a cross-border environment. Skills: Strategic thinking with a deep understanding of HR's role in achieving business goals. Strong interpersonal and communication skills with the ability to influence at all levels of the organization. Ability to manage complex HR issues, including conflict resolution, performance management, and cultural sensitivity. Analytical mindset with the ability to leverage HR data to drive decisions. Proven ability to lead HR initiatives in a fast-paced and dynamic environment. In return, dss+ assures that you will have the opportunity to thrive in a fast-paced, rapidly growing consulting environment. You can build capabilities while delivering exceptional services, and really have an impact. That's something to be proud of! Let's see where our shared vision leads. We have a strong growth trajectory and a global footprint . click apply for full job details
