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housing options officer
Grants Assurance Manager
Grant Thornton (UK)
More than you expected The UK member firms of Grant Thornton are part of a global network of independent audit, tax and advisory firms, made up of some 76,000 in over 150 countries. We're a team of independent thinkers who put quality, inclusion, and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That's Grant Thornton. Job Description: A look into the role Job Description Summary: We are seeking managers with experience of local government to join our Grants and Other Assurance national team. Grants Assurance is a specialist team with 30 members across the UK and India. As part of the team, you'll be managing assignments with public bodies, government departments, national services, commercial organisations, and not-for-profit organisations such as Universities. Life is about more than work The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, whether that's reduced or condensed hours, job shares; we'll always do our best to keep your work and life in balance. Everyone in the firm is encouraged to work in a hybrid way. Want to go for a run at 3pm, or collect children from school? That's fine with us if it fits with your client work. Our framework for how we work underpins our approach, giving us all the confidence to make decisions that work for us and our teams. Knowing we're right for you Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people. We never settle for what is easy; we look beyond to deliver the right thing for everyone. Building an inclusive culture, where we value difference and respect our colleagues, helps our people to perform at the best of their ability and realise their potential. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. Let's talk about the job: Here's a glimpse of what you'll experience with us: Hands-on experience in the different aspects of Grants Assurance, with a variety of clients, from Local Authorities to multinational companies and Government bodies. You'll get experience working on all kinds of assurance assignments that range from a few days to up to five weeks, with work including examining financial records or carrying out audit procedures. Responsibility and the opportunity to take ownership for interesting and challenging client work. You'll develop a strong internal and external network to learn from. Working closely with colleagues to provide robust challenge and market-leading insights to help clients meet their regulatory needs and business objectives. The minimum criteria: We are looking for candidates with experience of working with local government and/or who are interested in local government and keen to develop their skills and knowledge. Experience of delivering complex Housing Benefit assignments across the last 5 years. Ability to work independently, summarise information from a wide range of sources to draw conclusions, and manage client relationships including senior officers. We envisage that this role would suit an experienced in-charge who aspires to become a Manager. The Grants and Other Assurance team has a national profile, and therefore we are not tied to candidates from a particular region. Beyond the job The impact you can make here will go far beyond your day job. From secondments to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society. It's that drive to do the right thing that runs through our every move, grounded in our firm's values - purposefully driven, actively curious, and candid but kind. We're looking for people who want to contribute, spark fresh ideas, and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people, and themselves. It's how it should be.
Jun 30, 2025
Full time
More than you expected The UK member firms of Grant Thornton are part of a global network of independent audit, tax and advisory firms, made up of some 76,000 in over 150 countries. We're a team of independent thinkers who put quality, inclusion, and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That's Grant Thornton. Job Description: A look into the role Job Description Summary: We are seeking managers with experience of local government to join our Grants and Other Assurance national team. Grants Assurance is a specialist team with 30 members across the UK and India. As part of the team, you'll be managing assignments with public bodies, government departments, national services, commercial organisations, and not-for-profit organisations such as Universities. Life is about more than work The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, whether that's reduced or condensed hours, job shares; we'll always do our best to keep your work and life in balance. Everyone in the firm is encouraged to work in a hybrid way. Want to go for a run at 3pm, or collect children from school? That's fine with us if it fits with your client work. Our framework for how we work underpins our approach, giving us all the confidence to make decisions that work for us and our teams. Knowing we're right for you Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people. We never settle for what is easy; we look beyond to deliver the right thing for everyone. Building an inclusive culture, where we value difference and respect our colleagues, helps our people to perform at the best of their ability and realise their potential. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. Let's talk about the job: Here's a glimpse of what you'll experience with us: Hands-on experience in the different aspects of Grants Assurance, with a variety of clients, from Local Authorities to multinational companies and Government bodies. You'll get experience working on all kinds of assurance assignments that range from a few days to up to five weeks, with work including examining financial records or carrying out audit procedures. Responsibility and the opportunity to take ownership for interesting and challenging client work. You'll develop a strong internal and external network to learn from. Working closely with colleagues to provide robust challenge and market-leading insights to help clients meet their regulatory needs and business objectives. The minimum criteria: We are looking for candidates with experience of working with local government and/or who are interested in local government and keen to develop their skills and knowledge. Experience of delivering complex Housing Benefit assignments across the last 5 years. Ability to work independently, summarise information from a wide range of sources to draw conclusions, and manage client relationships including senior officers. We envisage that this role would suit an experienced in-charge who aspires to become a Manager. The Grants and Other Assurance team has a national profile, and therefore we are not tied to candidates from a particular region. Beyond the job The impact you can make here will go far beyond your day job. From secondments to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society. It's that drive to do the right thing that runs through our every move, grounded in our firm's values - purposefully driven, actively curious, and candid but kind. We're looking for people who want to contribute, spark fresh ideas, and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people, and themselves. It's how it should be.
New Start
Assistant Director of Housing (Full Time)
New Start York, Yorkshire
Jobs Assistant Director of Housing Apply Now Salary £81,174 - £89,956 per annum (pay award pending), plus relocation support Expires 29/06/2025 Company City of York Council Location York, North Yorkshire Job Type Full Time Location:York / Hybrid Contract:Full-time / Permanent Salary:£81,174 - £89,956 per annum (pay award pending), plus relocation support Now is an exciting time to take a leading role in shaping York's housing future. York is a place where big things are happening. From major regeneration schemes and housing developments to clean transport projects, innovative digital infrastructure and award-winning community engagement, we are creating the conditions for people and places to thrive. You'll be empowered to lead in a supportive, values-led culture where collaboration, creativity and improvement are championed at every level. Reporting to the Director of Housing & Communities, the Assistant Director of Housing will lead York's Housing portfolio, ensuring all residents of our beautiful city have access to safe, affordable homes. You will play a vital role in developing and delivering housing services that support the public and vulnerable populations, working closely with the Combined Authority and a wide range of local partners. You will be responsible for overseeing and driving the delivery of housing provision, maintaining rigorous standards to meet current and evolving housing regulations. As City of York Council moves towards a 'one public estate' approach and having approved a new local plan that will unlock housing developments across the city, you will be a key stakeholder in these transformative initiatives. You will lead the housing workforce and deliver the council's housing strategies to: Discharge statutory housing duties related to homelessness, housing allocations, private sector housing, adaptations, and home energy efficiency, alongside statutory landlord services for council homes; Deliver the council's housing development programme. Your specific portfolio will cover: Housing Registration & Options Resettlement Services Temporary Accommodation Building Services and Responsive Repairs Private Sector Enforcement Housing Standards & Adaptations Housing Delivery Housing Strategy and Partnerships Some key accountabilities will be to : Set clear performance targets and develop robust monitoring systems to assess progress against housing strategies and standards set by the Housing Regulator, reflecting local, regional, and national goals. Lead strategic planning across all housing services, including council provision, other landlords, and private sector options, to create sustainable housing solutions for all residents. Monitor and respond proactively to political and external developments to ensure housing strategies meet the council's objectives/council plan, the administration's political ambitions alongside regional devolved and national government /statutory requirements. Ensure that the council's overall housing ambitions are fully integrated into the council's overarching goals and strategic direction. Drive the development and delivery of collaborative programmes with key partners to: o Expand and diversify housing supply to meet current and future needs; o Uphold and enforce high housing standards across all sectors, reinforcing York's reputation as a great place to live; o Reduce homelessness across the city. Oversee the effective management and maintenance of the council's housing stock to ensure well-maintained properties, sustainable tenancies, and safe, thriving communities. Annually set and review ambitious, meaningful performance measures that reflect local priorities and the operating environment. Monitor and analyse key performance data to drive continuous improvement and identify necessary corrective actions. Benchmark performance against industry best practices to maintain high standards Direct, lead and manage the Housing team, budgets, and assets, including the Housing Revenue Account and Business Plan, ensuring financial and operational efficiency. Provide regular briefings and expert advice to the Chief Operating Officer, Director, Executive, and elected members on strategic performance and statutory housing responsibilities, supporting informed decision-making and governance. Apply innovative thinking to build strong relationships, influence complex negotiations, and foster a results-driven, customer-focused culture that delivers cost-effective, high-quality services. Develop and implement community engagement strategies that empower residents to participate in service redesign and explore new delivery models. Collaborate closely with national government bodies-such as the Ministry of Housing, Communities and Local Government, Homes England, and the Housing Regulator-and professional organisations to secure funding, stay informed of emerging trends, and elevate York's profile. Work in partnership with the statutory Children's and Adults Corporate Directors to create housing strategies for vulnerable people, focusing on pathways to reduce homelessness and rough sleeping. York is a modern city, and we adopt modern working practices, this enables us to visibly lead services in York and really know and understand our great city and our communities, whilst practicing effective hybrid working to maximise our efficiencies. In practice this typically results in working within the city 2 to 3 days per week. York is well-connected and only 2 hours from London and Edinburgh on the main train line. In the Housing & Communities Directorate we work across 2 sites so the expectation is that some office time will be split between our city centre headquarters in West Offices opposite the railway station and the Depot at Hazel Court on the edge of the City Centre (within walking/cycling distance). About City of York Council Come and join our team At City of York Council we are focused on four core principles at the centre of everything we do:Equalities, Affordability, Climate and Health and Wellbeing. OurOne City, for all, the City of York Council's Council Plan ( ), sets a strong ambition to increase opportunities for everyone living in York to live healthy and fulfilling lives, and supports our 10 year plan. We have started the decade long journey of our10-year plan , which sets a clear vision for the city. By 2032 we will be a city that is vibrant, prosperous, welcoming and sustainable, where everyone can share and take pride in its success. Our 10 year strategies underpin this plan and includethe Climate Change Strategy , theHealth and Wellbeing Strategy and theYork Economic Strategy . Our strategies also have a strong alignment to the Combined Authority priorities. This in turn offers the opportunity for this role to play a key part in achieving many of the Council Plan objectives and to work closely with Executive and Corporate Management Team to shape and steer the council to achieve its ambition. We had already made a commitment to developing 600 new homes across York in Council owned sites and this is set out in ourHousing Delivery Programme , and have now committed to an additional 250 1 bed tenancies with other providers across the city to deliver Housing First, and expansion of social housing and the delivery of more affordable homes. OurHomelessness and Rough Sleeping Strategy will seek to enlist partners, stakeholders and citizens in a plan to make homelessness rare, brief and non-recurring. The council'sHousing Charter vision of One Team, Healthy Homes, Better Lives and principles including We Think Forward, We Think Together and We Think You are embedded within the person- centred, partnership based and wellbeing focused approach taken in this Strategy. Our key Homelessness and Rough Sleeping objectives are; to build on existing successful delivery and partnership to make homelessness rare, brief and non-recurring; Supported by an action plan focussed on key priorities and investment opportunities, including Housing First led system transformation, more affordable homes for client groups with and without children, and high-quality homelessness prevention services. Our strategy provides a basis for partnership work and strategic partnership development; Progress during 2018-23 informs the identification of needs to build on; Implement enhanced performance monitoring, data and governance frameworks. Building independence is a core principle of support provision, with services designed to develop people's skills and capacities and to avoid creating dependence. Delivery and outcome monitoring of a distinct offer dependent on local connection status, with specialist pathways developed for individuals with a local connection to the City of York. Alternative resolution options such as supported reconnection with another locality are provided for individuals without local connection status. It may be noted that local connection has a broad definition and encompasses for example, people fleeing domestic abuse who would not be a safe in another area. Our new10-year Economic Strategy sets out to improve living standards and livelihoods for all of York's residents and businesses. We aim to do this through increasing productivity, raising earnings, and maintaining our skills advantage. Building on York's strengths as a leading economy in the North of England . click apply for full job details
Jun 28, 2025
Full time
Jobs Assistant Director of Housing Apply Now Salary £81,174 - £89,956 per annum (pay award pending), plus relocation support Expires 29/06/2025 Company City of York Council Location York, North Yorkshire Job Type Full Time Location:York / Hybrid Contract:Full-time / Permanent Salary:£81,174 - £89,956 per annum (pay award pending), plus relocation support Now is an exciting time to take a leading role in shaping York's housing future. York is a place where big things are happening. From major regeneration schemes and housing developments to clean transport projects, innovative digital infrastructure and award-winning community engagement, we are creating the conditions for people and places to thrive. You'll be empowered to lead in a supportive, values-led culture where collaboration, creativity and improvement are championed at every level. Reporting to the Director of Housing & Communities, the Assistant Director of Housing will lead York's Housing portfolio, ensuring all residents of our beautiful city have access to safe, affordable homes. You will play a vital role in developing and delivering housing services that support the public and vulnerable populations, working closely with the Combined Authority and a wide range of local partners. You will be responsible for overseeing and driving the delivery of housing provision, maintaining rigorous standards to meet current and evolving housing regulations. As City of York Council moves towards a 'one public estate' approach and having approved a new local plan that will unlock housing developments across the city, you will be a key stakeholder in these transformative initiatives. You will lead the housing workforce and deliver the council's housing strategies to: Discharge statutory housing duties related to homelessness, housing allocations, private sector housing, adaptations, and home energy efficiency, alongside statutory landlord services for council homes; Deliver the council's housing development programme. Your specific portfolio will cover: Housing Registration & Options Resettlement Services Temporary Accommodation Building Services and Responsive Repairs Private Sector Enforcement Housing Standards & Adaptations Housing Delivery Housing Strategy and Partnerships Some key accountabilities will be to : Set clear performance targets and develop robust monitoring systems to assess progress against housing strategies and standards set by the Housing Regulator, reflecting local, regional, and national goals. Lead strategic planning across all housing services, including council provision, other landlords, and private sector options, to create sustainable housing solutions for all residents. Monitor and respond proactively to political and external developments to ensure housing strategies meet the council's objectives/council plan, the administration's political ambitions alongside regional devolved and national government /statutory requirements. Ensure that the council's overall housing ambitions are fully integrated into the council's overarching goals and strategic direction. Drive the development and delivery of collaborative programmes with key partners to: o Expand and diversify housing supply to meet current and future needs; o Uphold and enforce high housing standards across all sectors, reinforcing York's reputation as a great place to live; o Reduce homelessness across the city. Oversee the effective management and maintenance of the council's housing stock to ensure well-maintained properties, sustainable tenancies, and safe, thriving communities. Annually set and review ambitious, meaningful performance measures that reflect local priorities and the operating environment. Monitor and analyse key performance data to drive continuous improvement and identify necessary corrective actions. Benchmark performance against industry best practices to maintain high standards Direct, lead and manage the Housing team, budgets, and assets, including the Housing Revenue Account and Business Plan, ensuring financial and operational efficiency. Provide regular briefings and expert advice to the Chief Operating Officer, Director, Executive, and elected members on strategic performance and statutory housing responsibilities, supporting informed decision-making and governance. Apply innovative thinking to build strong relationships, influence complex negotiations, and foster a results-driven, customer-focused culture that delivers cost-effective, high-quality services. Develop and implement community engagement strategies that empower residents to participate in service redesign and explore new delivery models. Collaborate closely with national government bodies-such as the Ministry of Housing, Communities and Local Government, Homes England, and the Housing Regulator-and professional organisations to secure funding, stay informed of emerging trends, and elevate York's profile. Work in partnership with the statutory Children's and Adults Corporate Directors to create housing strategies for vulnerable people, focusing on pathways to reduce homelessness and rough sleeping. York is a modern city, and we adopt modern working practices, this enables us to visibly lead services in York and really know and understand our great city and our communities, whilst practicing effective hybrid working to maximise our efficiencies. In practice this typically results in working within the city 2 to 3 days per week. York is well-connected and only 2 hours from London and Edinburgh on the main train line. In the Housing & Communities Directorate we work across 2 sites so the expectation is that some office time will be split between our city centre headquarters in West Offices opposite the railway station and the Depot at Hazel Court on the edge of the City Centre (within walking/cycling distance). About City of York Council Come and join our team At City of York Council we are focused on four core principles at the centre of everything we do:Equalities, Affordability, Climate and Health and Wellbeing. OurOne City, for all, the City of York Council's Council Plan ( ), sets a strong ambition to increase opportunities for everyone living in York to live healthy and fulfilling lives, and supports our 10 year plan. We have started the decade long journey of our10-year plan , which sets a clear vision for the city. By 2032 we will be a city that is vibrant, prosperous, welcoming and sustainable, where everyone can share and take pride in its success. Our 10 year strategies underpin this plan and includethe Climate Change Strategy , theHealth and Wellbeing Strategy and theYork Economic Strategy . Our strategies also have a strong alignment to the Combined Authority priorities. This in turn offers the opportunity for this role to play a key part in achieving many of the Council Plan objectives and to work closely with Executive and Corporate Management Team to shape and steer the council to achieve its ambition. We had already made a commitment to developing 600 new homes across York in Council owned sites and this is set out in ourHousing Delivery Programme , and have now committed to an additional 250 1 bed tenancies with other providers across the city to deliver Housing First, and expansion of social housing and the delivery of more affordable homes. OurHomelessness and Rough Sleeping Strategy will seek to enlist partners, stakeholders and citizens in a plan to make homelessness rare, brief and non-recurring. The council'sHousing Charter vision of One Team, Healthy Homes, Better Lives and principles including We Think Forward, We Think Together and We Think You are embedded within the person- centred, partnership based and wellbeing focused approach taken in this Strategy. Our key Homelessness and Rough Sleeping objectives are; to build on existing successful delivery and partnership to make homelessness rare, brief and non-recurring; Supported by an action plan focussed on key priorities and investment opportunities, including Housing First led system transformation, more affordable homes for client groups with and without children, and high-quality homelessness prevention services. Our strategy provides a basis for partnership work and strategic partnership development; Progress during 2018-23 informs the identification of needs to build on; Implement enhanced performance monitoring, data and governance frameworks. Building independence is a core principle of support provision, with services designed to develop people's skills and capacities and to avoid creating dependence. Delivery and outcome monitoring of a distinct offer dependent on local connection status, with specialist pathways developed for individuals with a local connection to the City of York. Alternative resolution options such as supported reconnection with another locality are provided for individuals without local connection status. It may be noted that local connection has a broad definition and encompasses for example, people fleeing domestic abuse who would not be a safe in another area. Our new10-year Economic Strategy sets out to improve living standards and livelihoods for all of York's residents and businesses. We aim to do this through increasing productivity, raising earnings, and maintaining our skills advantage. Building on York's strengths as a leading economy in the North of England . click apply for full job details
GRANT THORNTON-1
Grants Assurance Manager
GRANT THORNTON-1
Job ID: R Job type: Permanent Time type: Full time Categories: Audit & Assurance More than you expected The UK member firms of Grant Thornton are part of global network of independent audit, tax and advisory firms, made up of some 76,000 in over 150 countries. We're a team of independent thinkers who put quality, inclusion and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That's Grant Thornton. Job Description: A look into the role Job Description Summary: We are seeking managers with experience of local government to join our Grants and Other Assurance national team. Grants Assurance is a specialist team with 30 members across the UK and India. As part of the team, you'll be managing assignments with public bodies, government departments, national services, commercial organisations and not for profit organisations such as Universities. Life is about more than work The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, whether that's reduced or condensed hours, job shares, we'll always do our best to keep your work and life in balance. Everyone in the firm is encouraged to work in a hybrid way, want to go for a run at 3pm, or collect children from school? That's fine with us if it fits with your client work. Our framework for how we work underpins our approach, giving us all the confidence to make decisions that work for us, and our teams. Knowing we're right for you Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. Let's talk about the job: Here's a glimpse of what you'll experience with us: Hands on experience in the different aspects of Grants Assurance, with a variety of clients, from Local Authorities to multinational companies and Government bodies You'll get experience working on all kinds of assurance assignments that range from a few days to up to five weeks with work including examining financial records or carrying out audit procedures. Responsibility and the opportunity to take ownership for interesting and challenging client work. You'll develop a strong internal and external network to learn from Working closely with colleagues to provide robust challenge and market leading insights to help clients meet their regulatory needs and business objectives. The minimum criteria: We are looking for candidates with experience of working with local government and/or who are interested in the local government and keen to develop their skills and knowledge. Experience of delivering complex Housing Benefit assignments across the last 5 years. Ability to work independently, summarise information from a wide range of sources to draw conclusions, and manage client relationships including senior officers. We envisage that this role would suit an experienced in-charge who aspires to become a Manager. The Grants and Other Assurance team has a national profile, and therefore we are not tied to candidates from a particular region. Beyond the job The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society. It's that drive to do the right thing that runs through our every move, grounded in our firm's values - purposefully driven, actively curious and candid but kind. We're looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves. It's how it should be.
Jun 28, 2025
Full time
Job ID: R Job type: Permanent Time type: Full time Categories: Audit & Assurance More than you expected The UK member firms of Grant Thornton are part of global network of independent audit, tax and advisory firms, made up of some 76,000 in over 150 countries. We're a team of independent thinkers who put quality, inclusion and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That's Grant Thornton. Job Description: A look into the role Job Description Summary: We are seeking managers with experience of local government to join our Grants and Other Assurance national team. Grants Assurance is a specialist team with 30 members across the UK and India. As part of the team, you'll be managing assignments with public bodies, government departments, national services, commercial organisations and not for profit organisations such as Universities. Life is about more than work The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, whether that's reduced or condensed hours, job shares, we'll always do our best to keep your work and life in balance. Everyone in the firm is encouraged to work in a hybrid way, want to go for a run at 3pm, or collect children from school? That's fine with us if it fits with your client work. Our framework for how we work underpins our approach, giving us all the confidence to make decisions that work for us, and our teams. Knowing we're right for you Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. Let's talk about the job: Here's a glimpse of what you'll experience with us: Hands on experience in the different aspects of Grants Assurance, with a variety of clients, from Local Authorities to multinational companies and Government bodies You'll get experience working on all kinds of assurance assignments that range from a few days to up to five weeks with work including examining financial records or carrying out audit procedures. Responsibility and the opportunity to take ownership for interesting and challenging client work. You'll develop a strong internal and external network to learn from Working closely with colleagues to provide robust challenge and market leading insights to help clients meet their regulatory needs and business objectives. The minimum criteria: We are looking for candidates with experience of working with local government and/or who are interested in the local government and keen to develop their skills and knowledge. Experience of delivering complex Housing Benefit assignments across the last 5 years. Ability to work independently, summarise information from a wide range of sources to draw conclusions, and manage client relationships including senior officers. We envisage that this role would suit an experienced in-charge who aspires to become a Manager. The Grants and Other Assurance team has a national profile, and therefore we are not tied to candidates from a particular region. Beyond the job The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society. It's that drive to do the right thing that runs through our every move, grounded in our firm's values - purposefully driven, actively curious and candid but kind. We're looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves. It's how it should be.
Outcomes First Group
Family Liaison Officer
Outcomes First Group Wakefield, Yorkshire
At OFG, we work smarter so you can spend more time doing what makes you happy! How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year - so there's never been a more exciting time to join us ! Job Title: Family Liaison Officer Location: Meadowcroft School, Wakefield, WF1 4AD Salary: £26,881.25 per annum (not pro rata) Hours: 42.5 hours per week, Monday to Friday Contract: Permanent, Term Time plus 6 weeks UK applicants only. This role does not offer sponsorship As part of our continued growth, we now have a fantastic opportunity for a Family Liaison Officer to join our close-knit team at Meadowcroft School located in Wakefield. About the Role Under guidance from the Head of School and the Senior Leadership Team, to engage with vulnerable families in order to formulate a package of support. Act as a point of contact in school for families in need of support and signposting for families and refer for support when appropriate, provide opportunities for families to engage with the school before their child begins to establish support and build relationships before the child starts at the school and maintain regular contact with families of children receiving support to encourage positive family involvement in the child's learning. Carry out home visits where necessary, and build effective relationships with families. Liaise professionally with external agencies such as Housing, NSPCC, Sure Start, Social Care, Early Intervention Teams, Passenger Transport, YOS and Police and attend multi-agency meetings as appropriate. Act as Deputy Designated Lead for the school and ensure all training is kept current and valid, and maintain record keeping in accordance with the policies and procedures in place in school, including case studies. Essential: Full UK Driving Licence GCSE English and Maths About Us Meadowcroft is an independent specialist day school for pupils aged from 5 to 19, catering for pupils with a wide range of needs across 4 sites in Wakefield. Our dedicated team work together to ensure successful outcomes for pupils. We are part of Acorn Education and can promise you plenty of challenges, and a rich variety of opportunities to develop your career. Acorn Education is the UK's leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit
Jun 27, 2025
Full time
At OFG, we work smarter so you can spend more time doing what makes you happy! How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year - so there's never been a more exciting time to join us ! Job Title: Family Liaison Officer Location: Meadowcroft School, Wakefield, WF1 4AD Salary: £26,881.25 per annum (not pro rata) Hours: 42.5 hours per week, Monday to Friday Contract: Permanent, Term Time plus 6 weeks UK applicants only. This role does not offer sponsorship As part of our continued growth, we now have a fantastic opportunity for a Family Liaison Officer to join our close-knit team at Meadowcroft School located in Wakefield. About the Role Under guidance from the Head of School and the Senior Leadership Team, to engage with vulnerable families in order to formulate a package of support. Act as a point of contact in school for families in need of support and signposting for families and refer for support when appropriate, provide opportunities for families to engage with the school before their child begins to establish support and build relationships before the child starts at the school and maintain regular contact with families of children receiving support to encourage positive family involvement in the child's learning. Carry out home visits where necessary, and build effective relationships with families. Liaise professionally with external agencies such as Housing, NSPCC, Sure Start, Social Care, Early Intervention Teams, Passenger Transport, YOS and Police and attend multi-agency meetings as appropriate. Act as Deputy Designated Lead for the school and ensure all training is kept current and valid, and maintain record keeping in accordance with the policies and procedures in place in school, including case studies. Essential: Full UK Driving Licence GCSE English and Maths About Us Meadowcroft is an independent specialist day school for pupils aged from 5 to 19, catering for pupils with a wide range of needs across 4 sites in Wakefield. Our dedicated team work together to ensure successful outcomes for pupils. We are part of Acorn Education and can promise you plenty of challenges, and a rich variety of opportunities to develop your career. Acorn Education is the UK's leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit
Outcomes First Group
Family Liaison Officer
Outcomes First Group Huddersfield, Yorkshire
At OFG, we work smarter so you can spend more time doing what makes you happy! How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year - so there's never been a more exciting time to join us ! Job Title: Family Liaison Officer Location: Meadowcroft School, Wakefield, WF1 4AD Salary: £26,881.25 per annum (not pro rata) Hours: 42.5 hours per week, Monday to Friday Contract: Permanent, Term Time plus 6 weeks UK applicants only. This role does not offer sponsorship As part of our continued growth, we now have a fantastic opportunity for a Family Liaison Officer to join our close-knit team at Meadowcroft School located in Wakefield. About the Role Under guidance from the Head of School and the Senior Leadership Team, to engage with vulnerable families in order to formulate a package of support. Act as a point of contact in school for families in need of support and signposting for families and refer for support when appropriate, provide opportunities for families to engage with the school before their child begins to establish support and build relationships before the child starts at the school and maintain regular contact with families of children receiving support to encourage positive family involvement in the child's learning. Carry out home visits where necessary, and build effective relationships with families. Liaise professionally with external agencies such as Housing, NSPCC, Sure Start, Social Care, Early Intervention Teams, Passenger Transport, YOS and Police and attend multi-agency meetings as appropriate. Act as Deputy Designated Lead for the school and ensure all training is kept current and valid, and maintain record keeping in accordance with the policies and procedures in place in school, including case studies. Essential: Full UK Driving Licence GCSE English and Maths About Us Meadowcroft is an independent specialist day school for pupils aged from 5 to 19, catering for pupils with a wide range of needs across 4 sites in Wakefield. Our dedicated team work together to ensure successful outcomes for pupils. We are part of Acorn Education and can promise you plenty of challenges, and a rich variety of opportunities to develop your career. Acorn Education is the UK's leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit
Jun 27, 2025
Full time
At OFG, we work smarter so you can spend more time doing what makes you happy! How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year - so there's never been a more exciting time to join us ! Job Title: Family Liaison Officer Location: Meadowcroft School, Wakefield, WF1 4AD Salary: £26,881.25 per annum (not pro rata) Hours: 42.5 hours per week, Monday to Friday Contract: Permanent, Term Time plus 6 weeks UK applicants only. This role does not offer sponsorship As part of our continued growth, we now have a fantastic opportunity for a Family Liaison Officer to join our close-knit team at Meadowcroft School located in Wakefield. About the Role Under guidance from the Head of School and the Senior Leadership Team, to engage with vulnerable families in order to formulate a package of support. Act as a point of contact in school for families in need of support and signposting for families and refer for support when appropriate, provide opportunities for families to engage with the school before their child begins to establish support and build relationships before the child starts at the school and maintain regular contact with families of children receiving support to encourage positive family involvement in the child's learning. Carry out home visits where necessary, and build effective relationships with families. Liaise professionally with external agencies such as Housing, NSPCC, Sure Start, Social Care, Early Intervention Teams, Passenger Transport, YOS and Police and attend multi-agency meetings as appropriate. Act as Deputy Designated Lead for the school and ensure all training is kept current and valid, and maintain record keeping in accordance with the policies and procedures in place in school, including case studies. Essential: Full UK Driving Licence GCSE English and Maths About Us Meadowcroft is an independent specialist day school for pupils aged from 5 to 19, catering for pupils with a wide range of needs across 4 sites in Wakefield. Our dedicated team work together to ensure successful outcomes for pupils. We are part of Acorn Education and can promise you plenty of challenges, and a rich variety of opportunities to develop your career. Acorn Education is the UK's leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit
PHOENIX COMMUNITY HOUSING
Complaints Support Officer
PHOENIX COMMUNITY HOUSING Lewisham, London
Complaints Investigation Officer We are looking for a Complaints Investigation Officer to join our team who ensure that all complaints are dealt with in a timely resident focused manner. As a Complaints Investigator you will be responsible for investigating complaints and liaising with teams across the business to resolve complaints in a fair and transparent manner. As a resident led organisation, we put residents at the heart of our service. To influence our customer care approach you will champion the customer experience and work in collaboration with colleagues across the organisation To help us build a better future for our Phoenix Community, you will be passionate about delivering effective complaints resolution throughout the customer journey and thrive on building relationships. We are looking for individuals who have experience of excellent Complaints Management, as well as great communication skills, self-motivation and have high level of attention to detail. You should be confident in responding to a variety of issues and have an outcome focussed approach. If you have a passion for customer service excellence and service delivery, then this may be the role for you. About Phoenix Community Housing Phoenix is a housing organisation with a difference. We're led by our residents, with a tenant as our Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day. We believe this is our core strength and it's helped us achieve a wide range of accolades and awards. We're based in south Lewisham, London, and are proud to be building new homes in our area. We've grown as a housing association, taking on the management of 1,500 more homes in late 2021 to bring our total number of homes to around 7,800. Our new Corporate Plan will help us deliver on our vision of 'together building a better future for our Phoenix Community', supported by strategies to refresh our approach to resident involvement, customer service, sustainability and ensuring that all residents can enjoy good quality, safe and affordable homes. Our big ambitions apply to our staff too. We are pleased to offer a generous benefits package, including our wellbeing programme, comprehensive learning and development and a culture of employee involvement. If you think you're the right person to help us make the next stage of our journey, then we'd love to hear from you. We strongly believe in a work-life balance so we'd be pleased to talk about part-time flexible working and job sharing options. Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Jun 27, 2025
Full time
Complaints Investigation Officer We are looking for a Complaints Investigation Officer to join our team who ensure that all complaints are dealt with in a timely resident focused manner. As a Complaints Investigator you will be responsible for investigating complaints and liaising with teams across the business to resolve complaints in a fair and transparent manner. As a resident led organisation, we put residents at the heart of our service. To influence our customer care approach you will champion the customer experience and work in collaboration with colleagues across the organisation To help us build a better future for our Phoenix Community, you will be passionate about delivering effective complaints resolution throughout the customer journey and thrive on building relationships. We are looking for individuals who have experience of excellent Complaints Management, as well as great communication skills, self-motivation and have high level of attention to detail. You should be confident in responding to a variety of issues and have an outcome focussed approach. If you have a passion for customer service excellence and service delivery, then this may be the role for you. About Phoenix Community Housing Phoenix is a housing organisation with a difference. We're led by our residents, with a tenant as our Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day. We believe this is our core strength and it's helped us achieve a wide range of accolades and awards. We're based in south Lewisham, London, and are proud to be building new homes in our area. We've grown as a housing association, taking on the management of 1,500 more homes in late 2021 to bring our total number of homes to around 7,800. Our new Corporate Plan will help us deliver on our vision of 'together building a better future for our Phoenix Community', supported by strategies to refresh our approach to resident involvement, customer service, sustainability and ensuring that all residents can enjoy good quality, safe and affordable homes. Our big ambitions apply to our staff too. We are pleased to offer a generous benefits package, including our wellbeing programme, comprehensive learning and development and a culture of employee involvement. If you think you're the right person to help us make the next stage of our journey, then we'd love to hear from you. We strongly believe in a work-life balance so we'd be pleased to talk about part-time flexible working and job sharing options. Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Greater London Authority (GLA)
Principal Policy and Programme Officer - Energy
Greater London Authority (GLA)
Good Growth Good Growth is responsible for delivering and implementing the Mayor's environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work. About the team The Mayor wants to make London a zero-carbon city by 2030 and our GLA Group Clean Power Commercial Programme will play an important role in driving these efforts About the role The post holder will use their experience of similar work to deliver the Mayor's ambition to make London a net-zero carbon city by 2030. To do this they will work with a wide array of stakeholders such as GLA Group organisations (Transport for London, Mayor's Office for Policing and Crime, London Fire Brigade, London Legacy Development Corporation, The Metropolitan Police Service and Old Oak and Park Royal Development Corporation), central government, London Treasury, Community Energy Groups, London Boroughs, schools, and other delivery partners. They will ensure integration between the GLA Group Clean Power Commercial Programme and other related programmes and strategies accelerates the purchasing of clean power, solar panel installations on buildings, heat pumps roll out and buildings retrofit among public sector organisations across London. The post holder will be part of a small team and will focus on the GLA Group Clean Power Programme, leading on programme delivery, management, and stakeholder engagement. We expect the post holder to be able to work flexibly across these different policy areas in response to priorities and needs. What your day will look like Identify the need for, devise and develop effective long term policy support strategies targeting organisations such as community energy groups, GB Energy, and other public sector organisations to promote the rapid decarbonisation of power in London. Build new, and maintain existing partnerships, to assist in delivery of initiatives to implement the Mayor's policies and programmes, including negotiating funding and leading for the GLA on relationship management with key stakeholder groups in relation to the environment portfolio. Establish and develop relationships on technical and policy matters with key stakeholders including international organisations, Government departments, the London Boroughs, functional bodies and other organisations in the public, private and voluntary sectors. Provide advice and where necessary responses, written and oral, to the Mayor and his staff, senior managers, Assembly Members, and Functional Bodies, GLA staff, government departments, London-based and national organisations on environmental and energy matters, making recommendations on policy and strategy options. Source, select, appoint, and manage consultants and contractors to carry out relevant work in accordance with relevant public procurement and GLA procedures, policies and Code of Ethics and Standards and ensure delivery within the allocated budget/to time/quality. Lead on the development of environment policy areas within the London Environment Strategy and other mayoral strategies, including undertaking research, analysis, option appraisals, knowledge sharing and consultation to develop a sound evidence base. Take responsibility for strategic horizon scanning and maintaining up-to-date awareness of legislative, technical and policy changes in relation to the environmental and energy portfolio and disseminating appropriate information and advice within the GLA Group and with partner organisations and functional bodies. Establish and maintain excellent internal and external working relationships, and participate in cross-organisational and sector projects, to ensure opportunities for integration are maximised across the work programme of the GLA Group and that relationships with key stakeholders are further enhanced. Present the projects, in the context of the Mayor's policies, objectives and concerns at conferences, seminars and meetings to external bodies and organisations, and deputise for Senior Managers by representing the GLA at national policy and regional meetings and on study groups and working parties. Realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams. Skills, knowledge, and experience To be considered for the role you must meet the following essential criteria: A track record of working in partnership with multi-stakeholder groups to deliver shared goals. Evidence of success in undertaking programme and project-based work, and experience of managing and delivering high value environmental projects and programmes, with track record of contract management and delivering results on target and within budget and allocated resources. Preparing clear and concise reports, presentations and briefings on complex and sensitive issues for a range of different audiences. Ability to analyse and interpret environmental and energy issues in relation to urban areas, their causes, effects, and possible solutions, utilising software to an advanced level to assist in such analysis. Behavioural competencies Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 3 Indicators of Effective Performance Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding Actively challenges the status quo to find new ways of doing things, looking for good practice Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues Initiates consultation on opportunities to improve work processes Supports the organisation to implement innovative suggestions Research and Analysis is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 3 Indicators of Effective Performance Expands networks to gain new information sources for research and policy development Identifies and implements methods to ensure intelligence is of a high quality Encourages others to analyse data from different angles, using multiple perspectives to identify connections and new insights Tailors research investment in line with likely impact for Londoners and policy priorities Retains a bigger picture view, ensuring research recommendations are appropriate and practical for the GLA and its stakeholders Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 Indicators of Effective Performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Level 3 Indicators of Effective Performance Encourages and supports teams in engaging in transparent and inclusive communication Influences others and gains buy-in using compelling, well thought through arguments Negotiates effectively to deliver GLA priorities Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement Advocates positively for the GLA both within and outside the organisation. Organisational Awareness is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly. Level 2 Indicators of Effective Performance Challenges unethical behaviour Uses understanding of the GLA's complex partnership arrangements to deliver effectively Recognises how political changes and sensitivities impact on own and team's work Is aware of the changing needs of Londoners, anticipating resulting changes for work agendas Follows the GLA's position in the media and understands how it impacts on work The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. . click apply for full job details
Jun 26, 2025
Full time
Good Growth Good Growth is responsible for delivering and implementing the Mayor's environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work. About the team The Mayor wants to make London a zero-carbon city by 2030 and our GLA Group Clean Power Commercial Programme will play an important role in driving these efforts About the role The post holder will use their experience of similar work to deliver the Mayor's ambition to make London a net-zero carbon city by 2030. To do this they will work with a wide array of stakeholders such as GLA Group organisations (Transport for London, Mayor's Office for Policing and Crime, London Fire Brigade, London Legacy Development Corporation, The Metropolitan Police Service and Old Oak and Park Royal Development Corporation), central government, London Treasury, Community Energy Groups, London Boroughs, schools, and other delivery partners. They will ensure integration between the GLA Group Clean Power Commercial Programme and other related programmes and strategies accelerates the purchasing of clean power, solar panel installations on buildings, heat pumps roll out and buildings retrofit among public sector organisations across London. The post holder will be part of a small team and will focus on the GLA Group Clean Power Programme, leading on programme delivery, management, and stakeholder engagement. We expect the post holder to be able to work flexibly across these different policy areas in response to priorities and needs. What your day will look like Identify the need for, devise and develop effective long term policy support strategies targeting organisations such as community energy groups, GB Energy, and other public sector organisations to promote the rapid decarbonisation of power in London. Build new, and maintain existing partnerships, to assist in delivery of initiatives to implement the Mayor's policies and programmes, including negotiating funding and leading for the GLA on relationship management with key stakeholder groups in relation to the environment portfolio. Establish and develop relationships on technical and policy matters with key stakeholders including international organisations, Government departments, the London Boroughs, functional bodies and other organisations in the public, private and voluntary sectors. Provide advice and where necessary responses, written and oral, to the Mayor and his staff, senior managers, Assembly Members, and Functional Bodies, GLA staff, government departments, London-based and national organisations on environmental and energy matters, making recommendations on policy and strategy options. Source, select, appoint, and manage consultants and contractors to carry out relevant work in accordance with relevant public procurement and GLA procedures, policies and Code of Ethics and Standards and ensure delivery within the allocated budget/to time/quality. Lead on the development of environment policy areas within the London Environment Strategy and other mayoral strategies, including undertaking research, analysis, option appraisals, knowledge sharing and consultation to develop a sound evidence base. Take responsibility for strategic horizon scanning and maintaining up-to-date awareness of legislative, technical and policy changes in relation to the environmental and energy portfolio and disseminating appropriate information and advice within the GLA Group and with partner organisations and functional bodies. Establish and maintain excellent internal and external working relationships, and participate in cross-organisational and sector projects, to ensure opportunities for integration are maximised across the work programme of the GLA Group and that relationships with key stakeholders are further enhanced. Present the projects, in the context of the Mayor's policies, objectives and concerns at conferences, seminars and meetings to external bodies and organisations, and deputise for Senior Managers by representing the GLA at national policy and regional meetings and on study groups and working parties. Realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams. Skills, knowledge, and experience To be considered for the role you must meet the following essential criteria: A track record of working in partnership with multi-stakeholder groups to deliver shared goals. Evidence of success in undertaking programme and project-based work, and experience of managing and delivering high value environmental projects and programmes, with track record of contract management and delivering results on target and within budget and allocated resources. Preparing clear and concise reports, presentations and briefings on complex and sensitive issues for a range of different audiences. Ability to analyse and interpret environmental and energy issues in relation to urban areas, their causes, effects, and possible solutions, utilising software to an advanced level to assist in such analysis. Behavioural competencies Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 3 Indicators of Effective Performance Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding Actively challenges the status quo to find new ways of doing things, looking for good practice Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues Initiates consultation on opportunities to improve work processes Supports the organisation to implement innovative suggestions Research and Analysis is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 3 Indicators of Effective Performance Expands networks to gain new information sources for research and policy development Identifies and implements methods to ensure intelligence is of a high quality Encourages others to analyse data from different angles, using multiple perspectives to identify connections and new insights Tailors research investment in line with likely impact for Londoners and policy priorities Retains a bigger picture view, ensuring research recommendations are appropriate and practical for the GLA and its stakeholders Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 Indicators of Effective Performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Level 3 Indicators of Effective Performance Encourages and supports teams in engaging in transparent and inclusive communication Influences others and gains buy-in using compelling, well thought through arguments Negotiates effectively to deliver GLA priorities Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement Advocates positively for the GLA both within and outside the organisation. Organisational Awareness is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly. Level 2 Indicators of Effective Performance Challenges unethical behaviour Uses understanding of the GLA's complex partnership arrangements to deliver effectively Recognises how political changes and sensitivities impact on own and team's work Is aware of the changing needs of Londoners, anticipating resulting changes for work agendas Follows the GLA's position in the media and understands how it impacts on work The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. . click apply for full job details
Pertemps Harrow
Homelessness Resettlement Officer
Pertemps Harrow
Position : Homelessness Resettlement Officer Location : London Borough of Harrow, Forward Drive, Harrow, HA3 8NT Employer : Pertemps Recruitment Partnership for London Borough of Harrow Contract Type : Temporary (initially 3 months, ongoing) Working Hours : Monday - Friday, 09:00 - 17:00 Work Arrangement: Hybrid, based at Harrow Civic Hub Role Overview: Pertemps is looking for a dedicated and proactive Homelessness Resettlement Officer to join the growing team at the London Borough of Harrow. This temporary position offers an hourly rate of up to 20.57 PAYE and comes with valuable training opportunities, strong career development prospects, and 21 days of annual leave (excluding Bank Holidays). Please note that for this role you must hold a valid driving licence and have access to a car. Key Responsibilities: Provide advice and support on housing options, including temporary and permanent accommodation. Offer customer-focused guidance to help residents make informed housing decisions. Facilitate timely Move-On from temporary housing to private rented accommodation, meeting Council duties. Assist with relocation of households from regeneration estates before development begins. Support temporary accommodation tenants with employment, training, and referrals to external agencies. Handle complaints, member enquiries, and other correspondence while maintaining professional service standards. Inspect emergency accommodation and ensure all required certifications are valid. Process payments to landlords for secured properties and resident-arranged accommodations. Requirements: Frontline experience assessing housing needs and managing complex casework. Strong customer service skills, handling queries via phone and face-to-face. Knowledge of welfare benefits. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)
Jun 20, 2025
Seasonal
Position : Homelessness Resettlement Officer Location : London Borough of Harrow, Forward Drive, Harrow, HA3 8NT Employer : Pertemps Recruitment Partnership for London Borough of Harrow Contract Type : Temporary (initially 3 months, ongoing) Working Hours : Monday - Friday, 09:00 - 17:00 Work Arrangement: Hybrid, based at Harrow Civic Hub Role Overview: Pertemps is looking for a dedicated and proactive Homelessness Resettlement Officer to join the growing team at the London Borough of Harrow. This temporary position offers an hourly rate of up to 20.57 PAYE and comes with valuable training opportunities, strong career development prospects, and 21 days of annual leave (excluding Bank Holidays). Please note that for this role you must hold a valid driving licence and have access to a car. Key Responsibilities: Provide advice and support on housing options, including temporary and permanent accommodation. Offer customer-focused guidance to help residents make informed housing decisions. Facilitate timely Move-On from temporary housing to private rented accommodation, meeting Council duties. Assist with relocation of households from regeneration estates before development begins. Support temporary accommodation tenants with employment, training, and referrals to external agencies. Handle complaints, member enquiries, and other correspondence while maintaining professional service standards. Inspect emergency accommodation and ensure all required certifications are valid. Process payments to landlords for secured properties and resident-arranged accommodations. Requirements: Frontline experience assessing housing needs and managing complex casework. Strong customer service skills, handling queries via phone and face-to-face. Knowledge of welfare benefits. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)
Vivid Resourcing Ltd
Housing Options Team Leader
Vivid Resourcing Ltd
Housing Options Team Leader - Preston (Temporary Contract) Location: Preston, Lancashire (Hybrid working may be considered) Contract Length: 6 months Rate: Competitive (Inside IR35) Start Date: ASAP Are you an experienced Housing Options professional ready to step into a leadership role? We're working with a local authority in Preston looking to appoint a Housing Options Team Leader on a temporary basis. Role Overview: You'll be responsible for leading and supporting a team of Housing Options Officers who deliver homelessness prevention and housing advice services in line with the Homelessness Reduction Act 2017. This is a great opportunity to make a meaningful impact and support vulnerable residents across the borough. Key Responsibilities: Lead day-to-day operations of the Housing Options team. Oversee complex cases, including homelessness assessments and decisions. Ensure statutory compliance and quality of service delivery. Support and develop staff through supervision and guidance. Liaise with internal departments, landlords, and support services. What We're Looking For: Proven experience in a similar housing role within a local authority. Strong working knowledge of homelessness legislation (HRA 2017). Previous supervisory or team leadership experience. Excellent communication, decision-making, and case management skills. If you're available and interested, or would like more information, please get in touch today. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Jun 18, 2025
Seasonal
Housing Options Team Leader - Preston (Temporary Contract) Location: Preston, Lancashire (Hybrid working may be considered) Contract Length: 6 months Rate: Competitive (Inside IR35) Start Date: ASAP Are you an experienced Housing Options professional ready to step into a leadership role? We're working with a local authority in Preston looking to appoint a Housing Options Team Leader on a temporary basis. Role Overview: You'll be responsible for leading and supporting a team of Housing Options Officers who deliver homelessness prevention and housing advice services in line with the Homelessness Reduction Act 2017. This is a great opportunity to make a meaningful impact and support vulnerable residents across the borough. Key Responsibilities: Lead day-to-day operations of the Housing Options team. Oversee complex cases, including homelessness assessments and decisions. Ensure statutory compliance and quality of service delivery. Support and develop staff through supervision and guidance. Liaise with internal departments, landlords, and support services. What We're Looking For: Proven experience in a similar housing role within a local authority. Strong working knowledge of homelessness legislation (HRA 2017). Previous supervisory or team leadership experience. Excellent communication, decision-making, and case management skills. If you're available and interested, or would like more information, please get in touch today. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Barker Ross
Disabled Facilities Technical Officer
Barker Ross Sittingbourne, Kent
Our Public Sector client based in Kent requires a Technical Officer, to cover Disabled Facilities Grants within their Housing Department. The role is paid 15.00 per hour and will be initially for 3 months with an option to extend. Job description PURPOSE OF JOB: To manage and process applications for all types of grants and loans offered by the Council in relation to housing. Provide technical advice in relation to building work to Staying Put and housing enforcement officers. Inspect properties and determine options and costs for disabled adaptions and repair. MAIN ACCOUNTABILITIES: To undertake surveys and joint visits with Occupational health staff of dwellings in response to applications for Disabled Facilities and other forms of housing grant assistance and determine most appropriate and cost-effective options. To produce detailed accurately measured schedules of works and small-scale design and drawing of sufficient quality that the applicant's chosen contractors are able to accurately and competitively estimate the cost of the grant-aided works. Using the Council's approved Schedule of Rates and builder's estimates supplied by the applicant, to accurately determine the eligible expense of the grant aided works. To carry out site inspections whilst works are in progress, and following completion of works to ensure that all works completed are of the correct quantity and are of the quality demanded by the Council. Quantify works carried out, and any additional, unforeseen works that may be necessary to meet with the objectives of the grant and to recommend approval, where appropriate, of variations up to a limit of the maximum grant and to advise the Manager/ Officers of instances where this limit is likely to be exceeded. To liaise with officers from other disciplines, e.g. Occupational Therapists, Planning and Building Control Officers and to have regard to their requirements in designing the schedule of works. To provide technical assistance to the Staying put service and housing enforcement officers, and to undertake inspections of properties other than those associated with DFG when needed. To have an understanding of Protection of Vulnerable Persons issues and also make referrals. To undertake other relevant duties this may from time to time be required by management. To maintain adequate and proper records of work carried out using the Council's manual and IT based systems. To adhere to the principles of the Corporate Equality Policy and ensure commitment to anti discriminatory practice. To Carry out duties and responsibilities in accordance with the Council's Health & Safety Policy and relevant Health & Safety legislation. To ensure that all duties are undertaken with due regard and compliance with the Data Protection Act and other legislation. P Please apply in writing with your CV in the first instance to (url removed) Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jun 18, 2025
Seasonal
Our Public Sector client based in Kent requires a Technical Officer, to cover Disabled Facilities Grants within their Housing Department. The role is paid 15.00 per hour and will be initially for 3 months with an option to extend. Job description PURPOSE OF JOB: To manage and process applications for all types of grants and loans offered by the Council in relation to housing. Provide technical advice in relation to building work to Staying Put and housing enforcement officers. Inspect properties and determine options and costs for disabled adaptions and repair. MAIN ACCOUNTABILITIES: To undertake surveys and joint visits with Occupational health staff of dwellings in response to applications for Disabled Facilities and other forms of housing grant assistance and determine most appropriate and cost-effective options. To produce detailed accurately measured schedules of works and small-scale design and drawing of sufficient quality that the applicant's chosen contractors are able to accurately and competitively estimate the cost of the grant-aided works. Using the Council's approved Schedule of Rates and builder's estimates supplied by the applicant, to accurately determine the eligible expense of the grant aided works. To carry out site inspections whilst works are in progress, and following completion of works to ensure that all works completed are of the correct quantity and are of the quality demanded by the Council. Quantify works carried out, and any additional, unforeseen works that may be necessary to meet with the objectives of the grant and to recommend approval, where appropriate, of variations up to a limit of the maximum grant and to advise the Manager/ Officers of instances where this limit is likely to be exceeded. To liaise with officers from other disciplines, e.g. Occupational Therapists, Planning and Building Control Officers and to have regard to their requirements in designing the schedule of works. To provide technical assistance to the Staying put service and housing enforcement officers, and to undertake inspections of properties other than those associated with DFG when needed. To have an understanding of Protection of Vulnerable Persons issues and also make referrals. To undertake other relevant duties this may from time to time be required by management. To maintain adequate and proper records of work carried out using the Council's manual and IT based systems. To adhere to the principles of the Corporate Equality Policy and ensure commitment to anti discriminatory practice. To Carry out duties and responsibilities in accordance with the Council's Health & Safety Policy and relevant Health & Safety legislation. To ensure that all duties are undertaken with due regard and compliance with the Data Protection Act and other legislation. P Please apply in writing with your CV in the first instance to (url removed) Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Aatom Recruitment
Technical Quality Officer
Aatom Recruitment
Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Technical Quality Officeron a 3 months contract initially with a possibility of further extension. Brief of the role: Inspections to the internal and external areas of our housing stock for remedial repairs. Post inspections of completed works to verify quality, customer service and VFM. Validation of variation claims from both in house teams and contractors. Assisting with complaints and casework including providing reports, inspections and technical advice. Requirement - essential/desirable skills/qualification/experience: Good technical knowledge of housing repairs, previous experience of working in social housing repairs and maintenance, Qualified to HNC or equivalent, good customer service skills, able to work by yourself or as part of a team. Working patterns/WFH options: Generally 8 to 4 or 8.30 to 4.30 or 9 to 5. Any additional requirements: Preferable access to a vehicle that can be used for work visits and travel back to the office. Purpose of the job: Provide expert quality assessment of repair & maintenance works through use of specialist skills and knowledge, to deliver technical support and contract management of the Repair & Maintenance contract. Ensure that a high level of works delivered, working with contractors/customers to address service failures through appropriate contract sanctions. Principal accountabilities: 1. Act as Contract Administrator, using a range of specialist skills and technical expertise, to ensure effective performance by the service provider. This will require the post holder to; Use technical expertise to inspect, specify and analyse repairs required to rectify a range of defects (including major defects), aiming to carry out cost effective repairs and repair programmes. This includes the production of detailed specifications Undertake scheduled post inspections in accordance with contract management targets to assess specific work quality, recommending appropriate remedial action to the contractor to ensure the service provided meets the required contract standard. Ensure contractor sanctions for service failures are correctly applied in accordance with contract requirements. 2. Contribute towards continuous contractor performance improvement by; escalating consistent contractor failures for management resolution Providing technical recommendations for service improvement. Management and control of costs by specifying accurately and completely all the required work necessary for the rectification of a defect Agreeing any necessary unforeseen extras as promptly as possible. 3. Procure specialist contractors for the supply of services in accordance with procurement requirements - Contract Standing Orders - to include preparation of specifications, contracts, tenant and formal leasehold consultation as appropriate. 4. Manage and monitor service and maintenance contracts to ensure compliance to Council requirements, as well as health & safety legislation and protocols on all sites where repairs and maintenance is being undertaken. Also, provide technical support in the repair & maintenance management of common areas to address health & safety issues and enhance their aesthetic appeal 5. Respond to and resolve customer problems in the day to day operation of the contracts, including preparation of condition survey reports and agreement of action plans with contractors and consultants as required. If this sounds good to you, please apply for more information or contact us directly.
Jun 17, 2025
Full time
Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Technical Quality Officeron a 3 months contract initially with a possibility of further extension. Brief of the role: Inspections to the internal and external areas of our housing stock for remedial repairs. Post inspections of completed works to verify quality, customer service and VFM. Validation of variation claims from both in house teams and contractors. Assisting with complaints and casework including providing reports, inspections and technical advice. Requirement - essential/desirable skills/qualification/experience: Good technical knowledge of housing repairs, previous experience of working in social housing repairs and maintenance, Qualified to HNC or equivalent, good customer service skills, able to work by yourself or as part of a team. Working patterns/WFH options: Generally 8 to 4 or 8.30 to 4.30 or 9 to 5. Any additional requirements: Preferable access to a vehicle that can be used for work visits and travel back to the office. Purpose of the job: Provide expert quality assessment of repair & maintenance works through use of specialist skills and knowledge, to deliver technical support and contract management of the Repair & Maintenance contract. Ensure that a high level of works delivered, working with contractors/customers to address service failures through appropriate contract sanctions. Principal accountabilities: 1. Act as Contract Administrator, using a range of specialist skills and technical expertise, to ensure effective performance by the service provider. This will require the post holder to; Use technical expertise to inspect, specify and analyse repairs required to rectify a range of defects (including major defects), aiming to carry out cost effective repairs and repair programmes. This includes the production of detailed specifications Undertake scheduled post inspections in accordance with contract management targets to assess specific work quality, recommending appropriate remedial action to the contractor to ensure the service provided meets the required contract standard. Ensure contractor sanctions for service failures are correctly applied in accordance with contract requirements. 2. Contribute towards continuous contractor performance improvement by; escalating consistent contractor failures for management resolution Providing technical recommendations for service improvement. Management and control of costs by specifying accurately and completely all the required work necessary for the rectification of a defect Agreeing any necessary unforeseen extras as promptly as possible. 3. Procure specialist contractors for the supply of services in accordance with procurement requirements - Contract Standing Orders - to include preparation of specifications, contracts, tenant and formal leasehold consultation as appropriate. 4. Manage and monitor service and maintenance contracts to ensure compliance to Council requirements, as well as health & safety legislation and protocols on all sites where repairs and maintenance is being undertaken. Also, provide technical support in the repair & maintenance management of common areas to address health & safety issues and enhance their aesthetic appeal 5. Respond to and resolve customer problems in the day to day operation of the contracts, including preparation of condition survey reports and agreement of action plans with contractors and consultants as required. If this sounds good to you, please apply for more information or contact us directly.
Outcomes First Group
Family Liaison Officer
Outcomes First Group City, Leeds
At OFG, we work smarter so you can spend more time doing what makes you happy! How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year - so there's never been a more exciting time to join us ! Job Title: Family Liaison Officer Location: Meadowcroft School, Wakefield, WF1 4AD Salary: £26,881.25 per annum (not pro rata) Hours: 42.5 hours per week, Monday to Friday Contract: Permanent, Term Time plus 6 weeks UK applicants only. This role does not offer sponsorship As part of our continued growth, we now have a fantastic opportunity for a Family Liaison Officer to join our close-knit team at Meadowcroft School located in Wakefield. About the Role Under guidance from the Head of School and the Senior Leadership Team, to engage with vulnerable families in order to formulate a package of support. Act as a point of contact in school for families in need of support and signposting for families and refer for support when appropriate, provide opportunities for families to engage with the school before their child begins to establish support and build relationships before the child starts at the school and maintain regular contact with families of children receiving support to encourage positive family involvement in the child's learning. Carry out home visits where necessary, and build effective relationships with families. Liaise professionally with external agencies such as Housing, NSPCC, Sure Start, Social Care, Early Intervention Teams, Passenger Transport, YOS and Police and attend multi-agency meetings as appropriate. Act as Deputy Designated Lead for the school and ensure all training is kept current and valid, and maintain record keeping in accordance with the policies and procedures in place in school, including case studies. Essential: Full UK Driving Licence GCSE English and Maths About Us Meadowcroft is an independent specialist day school for pupils aged from 5 to 19, catering for pupils with a wide range of needs across 4 sites in Wakefield. Our dedicated team work together to ensure successful outcomes for pupils. We are part of Acorn Education and can promise you plenty of challenges, and a rich variety of opportunities to develop your career. Acorn Education is the UK's leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit
Jun 17, 2025
Full time
At OFG, we work smarter so you can spend more time doing what makes you happy! How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year - so there's never been a more exciting time to join us ! Job Title: Family Liaison Officer Location: Meadowcroft School, Wakefield, WF1 4AD Salary: £26,881.25 per annum (not pro rata) Hours: 42.5 hours per week, Monday to Friday Contract: Permanent, Term Time plus 6 weeks UK applicants only. This role does not offer sponsorship As part of our continued growth, we now have a fantastic opportunity for a Family Liaison Officer to join our close-knit team at Meadowcroft School located in Wakefield. About the Role Under guidance from the Head of School and the Senior Leadership Team, to engage with vulnerable families in order to formulate a package of support. Act as a point of contact in school for families in need of support and signposting for families and refer for support when appropriate, provide opportunities for families to engage with the school before their child begins to establish support and build relationships before the child starts at the school and maintain regular contact with families of children receiving support to encourage positive family involvement in the child's learning. Carry out home visits where necessary, and build effective relationships with families. Liaise professionally with external agencies such as Housing, NSPCC, Sure Start, Social Care, Early Intervention Teams, Passenger Transport, YOS and Police and attend multi-agency meetings as appropriate. Act as Deputy Designated Lead for the school and ensure all training is kept current and valid, and maintain record keeping in accordance with the policies and procedures in place in school, including case studies. Essential: Full UK Driving Licence GCSE English and Maths About Us Meadowcroft is an independent specialist day school for pupils aged from 5 to 19, catering for pupils with a wide range of needs across 4 sites in Wakefield. Our dedicated team work together to ensure successful outcomes for pupils. We are part of Acorn Education and can promise you plenty of challenges, and a rich variety of opportunities to develop your career. Acorn Education is the UK's leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit
Deputy Chief Operating Officer
NHS
Go back South London and Maudsley NHS Foundation Trust Deputy Chief Operating Officer Information: This job is now closed Job summary This role is for a maternity cover for the Deputy Chief Operating Officer working directly to the COO, providing senior operational and strategic leadership .Note that specific service lines and geographies named in this JD are subject to potential change in response to the needs of the COO office throughout the duration of the maternity cover period. The role will lead and be accountable for the delivery of operational clinical services in geographical areas The role is expected to be the lead and be accountable from COO office for the delivery of operational clinical services currently defined as Croydon & BDP , Lewisham & Addictions & CAMHS directorates - whilst also taking a trustwide leadership role for Learning Disabilities & Autism, Complex Care & Rehab services, Emergency Preparedness, Resilience & Response (EPRR), Data Quality, National and Specialist service sustainability, and Health & Safety Fire & Legal. The role will lead in driving key opportunities across the trust to support integrated working across services as well as across mental health and specialist services, to ensure they deliver key improvements for our patients and carers. It will ensure the effective implementation of pathways, supporting system and place - from PCNs, Integrated Care Partnerships/Place Partnerships, to Provider Collaboratives. Main duties of the job Management and Leadership. Deliver the requirements of the role across as lead from COO office for the delivery of operational clinical services currently defined as Croydon & BDP directorate, Lewisham & Addictions directorate & CAMHS directorates Operational Management To manage the operational performance of services, ensuring high quality, compassionate, patient-centred care. Communication Communicates at the highest level within the Trust and across other external organisations and agencies, with respect to highly sensitive and highly contentious information, including long term strategy, resources and finance, hospital closures, redeployment of staff, service-related information, changes in models of service delivery and governance. This is to small and large groups of staff and members of the public where there are significant barriers to acceptance and extremely opposing views from staff and external partners in a hostile, antagonistic and highly emotive atmosphere. The highest level of interpersonal and communication skills are required to overcome this. Workforce To manage and supervise direct management reports as identified for several services. See JD for full details About us We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated therefore have a comprehensive benefits package on offerSome of our amazing benefits are highlighted here:- Generous pay, pensions and annual leave.- Work life balance and supportive of a range of flexible working options- Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes- Car lease, our staff benefits from competitive deals to lease cars- Accommodation, our staff benefits from keyworker housing available which is available on selected sites- NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.Other benefits include:o Counselling serviceso Wellbeing eventso Long service awardso Cycle to work schemeo Season ticket loano Staff restaurants Job responsibilities The post holder will be expected to demonstrate a personal commitment to fairness and will focus on ensuring fairness in all that we do. This is not limited to but includes service delivery and people management, ensuring that process, resource allocation and availability of opportunity operate in a transparent, consistent and non- discriminatory way. The post holder is expected to provide visible leadership and promote high standards by modelling the values and behaviours expected of a senior manager in the NHS. The post holder needs to work as a dynamic, innovative leader using a positive, strong influencing style to ensure services are run effectively and to budget, ensuring that the Trust work in a positive and collaborative manner. Key responsibilities will require strong relationship management with a range of stakeholders including service users and carer forum, Local authority colleagues, VCSE partners, placement providers, independent sector. The role will support the executive team, Non-Executive Directors and wider system leadership to achieve the Trust strategy, vision and objectives. See JD for full details Person Specification Education and Qualifications Educated to Degree level or related experience. Relevant professional qualification in leadership Evidence of ongoing professional development, particularly in health and care leadership, operational leadership and/or strategy Experience Significant recent senior management experience within a health and care setting Significant and senior level experience of NHS, social care, local authorities and more broadly across the government, private and voluntary sector providers. Significant experience of operational management of services Experience of negotiating contracts Experience of working in partnership with other mental health/ NHS Trusts / primary care services / voluntary sector Significant experience of service transformation, care pathways and new models of care SKILLS, KNOWLEDGE, ABILITIES Significant working knowledge and understanding of present health policy in relation to services provided by the Trust and expectations of stakeholders Skills, capability and demonstrate experience is managing complex service change, service transformation, care pathway development and implementation of new and innvoative models of care. Experience of involving service users and carers in service redesign and improvement Ability to manage and motivate diverse and multi-professional teams, transforming cultures. Evidence of systems working with ICB and leading work streams at a system level Skills and capability in delivery improved flow and inter organisational working to manage flow across the organisation PERSONAL QUALITIES Track record and able to demonstrate political acumen Innovative and strategic thinker Demonstrable ability to manage, and to promote diversity in day-to-day practice of self and others Able to influence others, including service users and carers, in service planning and delivery Must be able to meet the travel requirements of the role and have the ability to travel within the geographical area and wider within a reasonable timeframe Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. South London and Maudsley NHS Foundation Trust £113,557 to £129,443 a yearper annum inclusive of HCAS
Jun 17, 2025
Full time
Go back South London and Maudsley NHS Foundation Trust Deputy Chief Operating Officer Information: This job is now closed Job summary This role is for a maternity cover for the Deputy Chief Operating Officer working directly to the COO, providing senior operational and strategic leadership .Note that specific service lines and geographies named in this JD are subject to potential change in response to the needs of the COO office throughout the duration of the maternity cover period. The role will lead and be accountable for the delivery of operational clinical services in geographical areas The role is expected to be the lead and be accountable from COO office for the delivery of operational clinical services currently defined as Croydon & BDP , Lewisham & Addictions & CAMHS directorates - whilst also taking a trustwide leadership role for Learning Disabilities & Autism, Complex Care & Rehab services, Emergency Preparedness, Resilience & Response (EPRR), Data Quality, National and Specialist service sustainability, and Health & Safety Fire & Legal. The role will lead in driving key opportunities across the trust to support integrated working across services as well as across mental health and specialist services, to ensure they deliver key improvements for our patients and carers. It will ensure the effective implementation of pathways, supporting system and place - from PCNs, Integrated Care Partnerships/Place Partnerships, to Provider Collaboratives. Main duties of the job Management and Leadership. Deliver the requirements of the role across as lead from COO office for the delivery of operational clinical services currently defined as Croydon & BDP directorate, Lewisham & Addictions directorate & CAMHS directorates Operational Management To manage the operational performance of services, ensuring high quality, compassionate, patient-centred care. Communication Communicates at the highest level within the Trust and across other external organisations and agencies, with respect to highly sensitive and highly contentious information, including long term strategy, resources and finance, hospital closures, redeployment of staff, service-related information, changes in models of service delivery and governance. This is to small and large groups of staff and members of the public where there are significant barriers to acceptance and extremely opposing views from staff and external partners in a hostile, antagonistic and highly emotive atmosphere. The highest level of interpersonal and communication skills are required to overcome this. Workforce To manage and supervise direct management reports as identified for several services. See JD for full details About us We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated therefore have a comprehensive benefits package on offerSome of our amazing benefits are highlighted here:- Generous pay, pensions and annual leave.- Work life balance and supportive of a range of flexible working options- Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes- Car lease, our staff benefits from competitive deals to lease cars- Accommodation, our staff benefits from keyworker housing available which is available on selected sites- NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.Other benefits include:o Counselling serviceso Wellbeing eventso Long service awardso Cycle to work schemeo Season ticket loano Staff restaurants Job responsibilities The post holder will be expected to demonstrate a personal commitment to fairness and will focus on ensuring fairness in all that we do. This is not limited to but includes service delivery and people management, ensuring that process, resource allocation and availability of opportunity operate in a transparent, consistent and non- discriminatory way. The post holder is expected to provide visible leadership and promote high standards by modelling the values and behaviours expected of a senior manager in the NHS. The post holder needs to work as a dynamic, innovative leader using a positive, strong influencing style to ensure services are run effectively and to budget, ensuring that the Trust work in a positive and collaborative manner. Key responsibilities will require strong relationship management with a range of stakeholders including service users and carer forum, Local authority colleagues, VCSE partners, placement providers, independent sector. The role will support the executive team, Non-Executive Directors and wider system leadership to achieve the Trust strategy, vision and objectives. See JD for full details Person Specification Education and Qualifications Educated to Degree level or related experience. Relevant professional qualification in leadership Evidence of ongoing professional development, particularly in health and care leadership, operational leadership and/or strategy Experience Significant recent senior management experience within a health and care setting Significant and senior level experience of NHS, social care, local authorities and more broadly across the government, private and voluntary sector providers. Significant experience of operational management of services Experience of negotiating contracts Experience of working in partnership with other mental health/ NHS Trusts / primary care services / voluntary sector Significant experience of service transformation, care pathways and new models of care SKILLS, KNOWLEDGE, ABILITIES Significant working knowledge and understanding of present health policy in relation to services provided by the Trust and expectations of stakeholders Skills, capability and demonstrate experience is managing complex service change, service transformation, care pathway development and implementation of new and innvoative models of care. Experience of involving service users and carers in service redesign and improvement Ability to manage and motivate diverse and multi-professional teams, transforming cultures. Evidence of systems working with ICB and leading work streams at a system level Skills and capability in delivery improved flow and inter organisational working to manage flow across the organisation PERSONAL QUALITIES Track record and able to demonstrate political acumen Innovative and strategic thinker Demonstrable ability to manage, and to promote diversity in day-to-day practice of self and others Able to influence others, including service users and carers, in service planning and delivery Must be able to meet the travel requirements of the role and have the ability to travel within the geographical area and wider within a reasonable timeframe Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. South London and Maudsley NHS Foundation Trust £113,557 to £129,443 a yearper annum inclusive of HCAS
Outcomes First Group
Family Liaison Officer
Outcomes First Group Bradford, Yorkshire
At OFG, we work smarter so you can spend more time doing what makes you happy! How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year - so there's never been a more exciting time to join us ! Job Title: Family Liaison Officer Location: Meadowcroft School, Wakefield, WF1 4AD Salary: £26,881.25 per annum (not pro rata) Hours: 42.5 hours per week, Monday to Friday Contract: Permanent, Term Time plus 6 weeks UK applicants only. This role does not offer sponsorship As part of our continued growth, we now have a fantastic opportunity for a Family Liaison Officer to join our close-knit team at Meadowcroft School located in Wakefield. About the Role Under guidance from the Head of School and the Senior Leadership Team, to engage with vulnerable families in order to formulate a package of support. Act as a point of contact in school for families in need of support and signposting for families and refer for support when appropriate, provide opportunities for families to engage with the school before their child begins to establish support and build relationships before the child starts at the school and maintain regular contact with families of children receiving support to encourage positive family involvement in the child's learning. Carry out home visits where necessary, and build effective relationships with families. Liaise professionally with external agencies such as Housing, NSPCC, Sure Start, Social Care, Early Intervention Teams, Passenger Transport, YOS and Police and attend multi-agency meetings as appropriate. Act as Deputy Designated Lead for the school and ensure all training is kept current and valid, and maintain record keeping in accordance with the policies and procedures in place in school, including case studies. Essential: Full UK Driving Licence GCSE English and Maths About Us Meadowcroft is an independent specialist day school for pupils aged from 5 to 19, catering for pupils with a wide range of needs across 4 sites in Wakefield. Our dedicated team work together to ensure successful outcomes for pupils. We are part of Acorn Education and can promise you plenty of challenges, and a rich variety of opportunities to develop your career. Acorn Education is the UK's leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit
Jun 17, 2025
Full time
At OFG, we work smarter so you can spend more time doing what makes you happy! How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year - so there's never been a more exciting time to join us ! Job Title: Family Liaison Officer Location: Meadowcroft School, Wakefield, WF1 4AD Salary: £26,881.25 per annum (not pro rata) Hours: 42.5 hours per week, Monday to Friday Contract: Permanent, Term Time plus 6 weeks UK applicants only. This role does not offer sponsorship As part of our continued growth, we now have a fantastic opportunity for a Family Liaison Officer to join our close-knit team at Meadowcroft School located in Wakefield. About the Role Under guidance from the Head of School and the Senior Leadership Team, to engage with vulnerable families in order to formulate a package of support. Act as a point of contact in school for families in need of support and signposting for families and refer for support when appropriate, provide opportunities for families to engage with the school before their child begins to establish support and build relationships before the child starts at the school and maintain regular contact with families of children receiving support to encourage positive family involvement in the child's learning. Carry out home visits where necessary, and build effective relationships with families. Liaise professionally with external agencies such as Housing, NSPCC, Sure Start, Social Care, Early Intervention Teams, Passenger Transport, YOS and Police and attend multi-agency meetings as appropriate. Act as Deputy Designated Lead for the school and ensure all training is kept current and valid, and maintain record keeping in accordance with the policies and procedures in place in school, including case studies. Essential: Full UK Driving Licence GCSE English and Maths About Us Meadowcroft is an independent specialist day school for pupils aged from 5 to 19, catering for pupils with a wide range of needs across 4 sites in Wakefield. Our dedicated team work together to ensure successful outcomes for pupils. We are part of Acorn Education and can promise you plenty of challenges, and a rich variety of opportunities to develop your career. Acorn Education is the UK's leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit
Greater London Authority (GLA)
Senior Project Officer - Energy Data
Greater London Authority (GLA) Southwark, London
Good Growth Good Growth is responsible for delivering and implementing the Mayor's environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work. About the role The Mayor wants to make London a zero-carbon city by 2030, while at the same time protecting the most disadvantaged by tackling fuel poverty. Londoners currently face one of the greatest cost of living challenges we have ever seen due to record energy prices. Through his programmes, the Mayor is scaling up energy efficiency retrofit, increasing renewable power generation, helping to cut energy bills, reducing fuel poverty, and planning for the smart flexible energy system of the future. This post will play a crucial role in achieving this. The post holder will support the delivery of a portfolio of environment and energy projects and programmes through data analysis and advice. We expect the post holder to provide cross-cutting data analysis for the Energy Unit to inform policy, strategy and programme delivery. The role will also entail managing two GLA owned datasets (e.g., London Building Stock Model, London Solar Opportunity Map) and delivering improvements to these datasets in order to better to support the delivery of energy projects from both within and beyond the Energy Unit and the GLA. We encourage applications from people with diverse backgrounds and knowledge. What your day will look like: Lead on energy data analysis for the Energy Unit to inform policy design, project delivery and reporting/evaluation of net zero projects across the Energy Unit's portfolio. Maintain and manage the London Building Stock Model and the London Solar Opportunity Map - including scoping out potential improvements, stakeholder engagement and delivery. Work closely with the Local Area Energy Planning team and GIS officers in the Infrastructure Coordination Service team to ensure coordination and effective data sharing/use across policies and programmes. Engage with and support Energy Unit and other GLA teams to use energy-related datasets in their work. Source, select and appoint consultants and contractors to carry out relevant work in accordance with relevant public procurement and GLA procedures, policies and Code of Ethics and Standards and ensure delivery within the allocated budget/to time/quality. Manage the activities of programme and project delivery contractors, act as required to achieve delivery within the allocated budgets and contracted time-scales and standards of performance in respect of quality/specification. Build new, and maintain existing partnerships, to assist in delivery of initiatives to implement the Mayor's policies and programmes. Provide advice and where necessary responses, written and oral, to the Mayor and his staff, senior managers, Members of the Assembly, and Functional Bodies, GLA staff, government departments, London-based and national organisations on environmental and energy matters, making recommendations on policy and strategy options. Present the results of the work on the Mayor's policies, objectives and concerns at conferences, seminars and meetings to external bodies and organisations. Utilise a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams Technical requirements/experience/qualifications To be considered for the role you must meet the following criteria: Essential: Strong numerical and analytical skills, demonstrated through a degree in a quantitative field (e.g., mathematics, statistics, economics, computer science) or equivalent professional experience. Proven ability to analyse and interpret large, complex datasets to generate actionable insights. Proven ability to innovate and devise new ways of generating insights from data. Experience translating business or user needs into data-driven solutions, particularly for non-technical stakeholders. Excellent communication skills, with the ability to present complex findings clearly, to a range of audiences, through written reports, presentations, and data visualisations. Proficiency in data analysis and visualisation tools, such as Excel, Python, R, or GIS platforms (e.g., ArcGIS or QGIS). Desirable: Experience processing, analysing and gaining insights from energy data. Understanding of General Data Protection Regulations (GDPR) and how this influences data processing and data sharing. Ability to quickly research and learn new data analysis tools and techniques. Knowledge of environmental and energy issues, energy systems and decarbonisation technology. Behavioural Competencies Research & analysis is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 3 indicators of effective performance: Expands networks to gain new information sources for research and policy development Identifies and implements methods to ensure intelligence is of a high quality Encourages others to analyse data from different angles, using multiple perspectives to identify connections and new insights Tailors research investment in line with likely impact for Londoners and policy priorities Retains a bigger picture view, ensuring research recommendations are appropriate and practical for the GLA and its stakeholders Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 3 Indicators of Effective Performance: Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding Actively challenges the status quo to find new ways of doing things, looking for good practice Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues Initiates consultation on opportunities to improve work processes Supports the organisation to implement innovative suggestions Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 3 Indicators of Effective Performance: Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Level 2 Indicators of Effective Performance: Presents a credible and positive image both internally and externally Challenges the views of others in an open and constructive way Communicates openly and inclusively with internal and external stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence-based knowledge, modifying approach to deliver message effectively Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 Indicators of Effective Performance: Identifies opportunities for joint working to minimise duplication and deliver shared goals Develops new professional relationships Understands the needs of others, the constraints they face and the levers to their engagement Understands differences, anticipates areas of conflict and takes action Fosters an environment where others feel respected The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the technical requirements and competencies outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) . click apply for full job details
Jun 14, 2025
Full time
Good Growth Good Growth is responsible for delivering and implementing the Mayor's environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work. About the role The Mayor wants to make London a zero-carbon city by 2030, while at the same time protecting the most disadvantaged by tackling fuel poverty. Londoners currently face one of the greatest cost of living challenges we have ever seen due to record energy prices. Through his programmes, the Mayor is scaling up energy efficiency retrofit, increasing renewable power generation, helping to cut energy bills, reducing fuel poverty, and planning for the smart flexible energy system of the future. This post will play a crucial role in achieving this. The post holder will support the delivery of a portfolio of environment and energy projects and programmes through data analysis and advice. We expect the post holder to provide cross-cutting data analysis for the Energy Unit to inform policy, strategy and programme delivery. The role will also entail managing two GLA owned datasets (e.g., London Building Stock Model, London Solar Opportunity Map) and delivering improvements to these datasets in order to better to support the delivery of energy projects from both within and beyond the Energy Unit and the GLA. We encourage applications from people with diverse backgrounds and knowledge. What your day will look like: Lead on energy data analysis for the Energy Unit to inform policy design, project delivery and reporting/evaluation of net zero projects across the Energy Unit's portfolio. Maintain and manage the London Building Stock Model and the London Solar Opportunity Map - including scoping out potential improvements, stakeholder engagement and delivery. Work closely with the Local Area Energy Planning team and GIS officers in the Infrastructure Coordination Service team to ensure coordination and effective data sharing/use across policies and programmes. Engage with and support Energy Unit and other GLA teams to use energy-related datasets in their work. Source, select and appoint consultants and contractors to carry out relevant work in accordance with relevant public procurement and GLA procedures, policies and Code of Ethics and Standards and ensure delivery within the allocated budget/to time/quality. Manage the activities of programme and project delivery contractors, act as required to achieve delivery within the allocated budgets and contracted time-scales and standards of performance in respect of quality/specification. Build new, and maintain existing partnerships, to assist in delivery of initiatives to implement the Mayor's policies and programmes. Provide advice and where necessary responses, written and oral, to the Mayor and his staff, senior managers, Members of the Assembly, and Functional Bodies, GLA staff, government departments, London-based and national organisations on environmental and energy matters, making recommendations on policy and strategy options. Present the results of the work on the Mayor's policies, objectives and concerns at conferences, seminars and meetings to external bodies and organisations. Utilise a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams Technical requirements/experience/qualifications To be considered for the role you must meet the following criteria: Essential: Strong numerical and analytical skills, demonstrated through a degree in a quantitative field (e.g., mathematics, statistics, economics, computer science) or equivalent professional experience. Proven ability to analyse and interpret large, complex datasets to generate actionable insights. Proven ability to innovate and devise new ways of generating insights from data. Experience translating business or user needs into data-driven solutions, particularly for non-technical stakeholders. Excellent communication skills, with the ability to present complex findings clearly, to a range of audiences, through written reports, presentations, and data visualisations. Proficiency in data analysis and visualisation tools, such as Excel, Python, R, or GIS platforms (e.g., ArcGIS or QGIS). Desirable: Experience processing, analysing and gaining insights from energy data. Understanding of General Data Protection Regulations (GDPR) and how this influences data processing and data sharing. Ability to quickly research and learn new data analysis tools and techniques. Knowledge of environmental and energy issues, energy systems and decarbonisation technology. Behavioural Competencies Research & analysis is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 3 indicators of effective performance: Expands networks to gain new information sources for research and policy development Identifies and implements methods to ensure intelligence is of a high quality Encourages others to analyse data from different angles, using multiple perspectives to identify connections and new insights Tailors research investment in line with likely impact for Londoners and policy priorities Retains a bigger picture view, ensuring research recommendations are appropriate and practical for the GLA and its stakeholders Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 3 Indicators of Effective Performance: Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding Actively challenges the status quo to find new ways of doing things, looking for good practice Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues Initiates consultation on opportunities to improve work processes Supports the organisation to implement innovative suggestions Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 3 Indicators of Effective Performance: Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Level 2 Indicators of Effective Performance: Presents a credible and positive image both internally and externally Challenges the views of others in an open and constructive way Communicates openly and inclusively with internal and external stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence-based knowledge, modifying approach to deliver message effectively Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 Indicators of Effective Performance: Identifies opportunities for joint working to minimise duplication and deliver shared goals Develops new professional relationships Understands the needs of others, the constraints they face and the levers to their engagement Understands differences, anticipates areas of conflict and takes action Fosters an environment where others feel respected The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the technical requirements and competencies outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) . click apply for full job details
Senior Data Engineer - (Azure/Databricks)
AXIS Capital
Senior Data Engineer - (Azure/Databricks) page is loaded Senior Data Engineer - (Azure/Databricks) Apply locations London - Scalpel time type Full time posted on Posted 15 Days Ago job requisition id REQ05851 This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process. Senior Data Engineer (Azure/Databricks Job Family Grouping: Chief Underwriting Officer Job Family: Data & Analytics Location: London How does this role contribute to our collective success? The Data & Analytics department transforms raw data into actionable insights to drive informed decision-making and optimize business operations. The Senior Azure Data Engineer will support these goals by designing, implementing, and managing scalable data solutions on the Azure platform, ensuring efficient data processing, storage, and retrieval. You will play a key role in modernizing our data architecture, ensuring efficient data integration, and enabling advanced analytics to support critical business decisions. This role will enhance the department's ability to deliver high-quality analytics and maintain robust data infrastructure. What will you do in this role? As a Senior Azure Data Engineer, you will be responsible for designing, implementing, and maintaining data storage and processing solutions on the Azure platform. You will work with modern data warehouse (MDW) technologies, big data, and Lakehouse architectures to ensure our data solutions are secure, efficient, and optimized. Key Responsibilities: Design and implement data solutions using Azure services, including Azure Databricks, ADF, and Data Lake Storage. Develop and maintain ETL/ELT pipelines to process structured and unstructured data from multiple sources. - Automate loads using Databricks workflows and Jobs Develop, test and build CI/CD pipelines using Azure DevOps to automate deployment and monitoring of data solutions to all environments. Provide knowledge sharing to data operations teams on release management and maintenance. Manage platform administration, ensuring optimal performance, availability, and scalability of Azure data services. Implement end-to-end data pipelines, ensuring data quality, data integrity and data security. Troubleshoot and resolve data pipeline issues while ensuring data integrity and quality. Implement and enforce data security best practices, including role-based access control (RBAC), encryption, and compliance with industry standards. Collaborate with data scientists, analysts, and business stakeholders to deliver high-quality data solutions. Monitor and optimize Databricks performance, including cost management guidance and cluster tuning. Stay up to date with Azure cloud innovations and recommend improvements to existing architectures. Assist data analysts with technical input. You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role. About You: We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals. Required Skills & Experience: 5 plus years Azure & Data Engineering Expertise: Proven experience in designing and managing large-scale data solutions on Microsoft Azure. Unity Catalog Mastery: In-depth knowledge of setting up, configuring, and utilizing Unity Catalog for robust data governance, access control, and metadata management in a Databricks environment. Databricks Proficiency: Demonstrated ability to optimize and tune Databricks notebooks and workflows to maximize performance and efficiency. Experience with performance troubleshooting and best practices for scalable data processing is essential. Additional Requirements: Strong problem-solving skills, ability to work in agile environments, and effective collaboration with cross-functional teams. Experience with implementing a Data Lakehouse solution with Azure Databricks, data modeling, warehousing, and real-time streaming. Knowledge of developing and processing full and incremental loads. Experience of automated loads using Databricks workflows and Jobs Expertise in Azure Databricks, including Delta Lake, Spark optimizations, and MLflow. Strong experience with Azure Data Factory (ADF) for data integration and orchestration. Hands-on experience with Azure DevOps, including pipelines, repos, and infrastructure as code (IaC). Solid understanding of platform administration, including monitoring, logging, and cost management. Knowledge of data security, compliance, and governance in Azure, including Azure Active Directory (AAD), RBAC, and encryption. Experience working with big data technologies (Spark, Python, Scala, SQL). Strong problem-solving and troubleshooting skills. Excellent communication skills with the ability to collaborate with cross-functional teams to understand requirements, data solutions, data models and mapping documents. Preferred Qualifications: Azure certifications (e.g., Azure Data Engineer Associate, Azure Solutions Architect). Experience with Terraform, ARM templates, or Bicep for infrastructure automation. Experience integrating Azure Data Services with Power BI and AI/ML workflows. Role Factors: The position is full-time with remote work options, requiring in-office presence three days per week What we offer: You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more. About Us We are shaping the direction of Insurance and Reinsurance during a critical and exciting time for the industry. Whether you are a student approaching graduation or a seasoned professional looking for a new environment, AXIS has the right challenges and career opportunities for you. At AXIS, we value each individual and recognize that attracting and retaining the right people is essential to the success of our company. We offer a comprehensive and competitive benefits package which includes medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.
Jun 14, 2025
Full time
Senior Data Engineer - (Azure/Databricks) page is loaded Senior Data Engineer - (Azure/Databricks) Apply locations London - Scalpel time type Full time posted on Posted 15 Days Ago job requisition id REQ05851 This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process. Senior Data Engineer (Azure/Databricks Job Family Grouping: Chief Underwriting Officer Job Family: Data & Analytics Location: London How does this role contribute to our collective success? The Data & Analytics department transforms raw data into actionable insights to drive informed decision-making and optimize business operations. The Senior Azure Data Engineer will support these goals by designing, implementing, and managing scalable data solutions on the Azure platform, ensuring efficient data processing, storage, and retrieval. You will play a key role in modernizing our data architecture, ensuring efficient data integration, and enabling advanced analytics to support critical business decisions. This role will enhance the department's ability to deliver high-quality analytics and maintain robust data infrastructure. What will you do in this role? As a Senior Azure Data Engineer, you will be responsible for designing, implementing, and maintaining data storage and processing solutions on the Azure platform. You will work with modern data warehouse (MDW) technologies, big data, and Lakehouse architectures to ensure our data solutions are secure, efficient, and optimized. Key Responsibilities: Design and implement data solutions using Azure services, including Azure Databricks, ADF, and Data Lake Storage. Develop and maintain ETL/ELT pipelines to process structured and unstructured data from multiple sources. - Automate loads using Databricks workflows and Jobs Develop, test and build CI/CD pipelines using Azure DevOps to automate deployment and monitoring of data solutions to all environments. Provide knowledge sharing to data operations teams on release management and maintenance. Manage platform administration, ensuring optimal performance, availability, and scalability of Azure data services. Implement end-to-end data pipelines, ensuring data quality, data integrity and data security. Troubleshoot and resolve data pipeline issues while ensuring data integrity and quality. Implement and enforce data security best practices, including role-based access control (RBAC), encryption, and compliance with industry standards. Collaborate with data scientists, analysts, and business stakeholders to deliver high-quality data solutions. Monitor and optimize Databricks performance, including cost management guidance and cluster tuning. Stay up to date with Azure cloud innovations and recommend improvements to existing architectures. Assist data analysts with technical input. You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role. About You: We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals. Required Skills & Experience: 5 plus years Azure & Data Engineering Expertise: Proven experience in designing and managing large-scale data solutions on Microsoft Azure. Unity Catalog Mastery: In-depth knowledge of setting up, configuring, and utilizing Unity Catalog for robust data governance, access control, and metadata management in a Databricks environment. Databricks Proficiency: Demonstrated ability to optimize and tune Databricks notebooks and workflows to maximize performance and efficiency. Experience with performance troubleshooting and best practices for scalable data processing is essential. Additional Requirements: Strong problem-solving skills, ability to work in agile environments, and effective collaboration with cross-functional teams. Experience with implementing a Data Lakehouse solution with Azure Databricks, data modeling, warehousing, and real-time streaming. Knowledge of developing and processing full and incremental loads. Experience of automated loads using Databricks workflows and Jobs Expertise in Azure Databricks, including Delta Lake, Spark optimizations, and MLflow. Strong experience with Azure Data Factory (ADF) for data integration and orchestration. Hands-on experience with Azure DevOps, including pipelines, repos, and infrastructure as code (IaC). Solid understanding of platform administration, including monitoring, logging, and cost management. Knowledge of data security, compliance, and governance in Azure, including Azure Active Directory (AAD), RBAC, and encryption. Experience working with big data technologies (Spark, Python, Scala, SQL). Strong problem-solving and troubleshooting skills. Excellent communication skills with the ability to collaborate with cross-functional teams to understand requirements, data solutions, data models and mapping documents. Preferred Qualifications: Azure certifications (e.g., Azure Data Engineer Associate, Azure Solutions Architect). Experience with Terraform, ARM templates, or Bicep for infrastructure automation. Experience integrating Azure Data Services with Power BI and AI/ML workflows. Role Factors: The position is full-time with remote work options, requiring in-office presence three days per week What we offer: You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more. About Us We are shaping the direction of Insurance and Reinsurance during a critical and exciting time for the industry. Whether you are a student approaching graduation or a seasoned professional looking for a new environment, AXIS has the right challenges and career opportunities for you. At AXIS, we value each individual and recognize that attracting and retaining the right people is essential to the success of our company. We offer a comprehensive and competitive benefits package which includes medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.
i-Jobs
Housing Officer
i-Jobs
Housing Officer Location: Leigh Park Housing Office, PO9 5HQ Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 16.11 per hour Job Ref: (phone number removed) Responsibilities Manage and maintain housing allocations and tenancies within the designated area. Provide advice and support to tenants regarding housing options and services available. Conduct regular inspections of properties to ensure compliance with health and safety standards. Work collaboratively with other departments and external agencies to address housing-related issues. Handle tenant complaints and resolve disputes effectively and efficiently. Ensure all housing policies and procedures are adhered to and updated as necessary. Person Specification Proven experience in a housing management role or similar environment. Strong understanding of housing legislation and tenant rights. Excellent communication and interpersonal skills. Ability to work independently and make informed decisions. Strong organizational skills with the ability to manage multiple tasks simultaneously. Proficient in using housing management software and other relevant IT systems. Commitment to providing high-quality customer service and support. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Jun 14, 2025
Contractor
Housing Officer Location: Leigh Park Housing Office, PO9 5HQ Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 16.11 per hour Job Ref: (phone number removed) Responsibilities Manage and maintain housing allocations and tenancies within the designated area. Provide advice and support to tenants regarding housing options and services available. Conduct regular inspections of properties to ensure compliance with health and safety standards. Work collaboratively with other departments and external agencies to address housing-related issues. Handle tenant complaints and resolve disputes effectively and efficiently. Ensure all housing policies and procedures are adhered to and updated as necessary. Person Specification Proven experience in a housing management role or similar environment. Strong understanding of housing legislation and tenant rights. Excellent communication and interpersonal skills. Ability to work independently and make informed decisions. Strong organizational skills with the ability to manage multiple tasks simultaneously. Proficient in using housing management software and other relevant IT systems. Commitment to providing high-quality customer service and support. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Vivid Resourcing Ltd
Housing Options Officer
Vivid Resourcing Ltd
To manage, support, organise/provide training and lead on the Service Improvement of the Housing Assessment and Homeless Accommodation Teams, in the provision and discharge of the Council's statutory homelessness functions and reviews. Day to Day Duties: Good working knowledge of relevant housing legislations (HRA 2017). Experience in carrying out Section 184 decisions. Experience in handling a caseload. Providing advice and assistance to customers on housing options in order to prevent homelessness and minimise housing need. Requirements i.e. qualifications/experience 4 years Senior Housing Options' exp. Housing Act 1996 Part VI/VII. Section 184 experience. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Jun 14, 2025
Contractor
To manage, support, organise/provide training and lead on the Service Improvement of the Housing Assessment and Homeless Accommodation Teams, in the provision and discharge of the Council's statutory homelessness functions and reviews. Day to Day Duties: Good working knowledge of relevant housing legislations (HRA 2017). Experience in carrying out Section 184 decisions. Experience in handling a caseload. Providing advice and assistance to customers on housing options in order to prevent homelessness and minimise housing need. Requirements i.e. qualifications/experience 4 years Senior Housing Options' exp. Housing Act 1996 Part VI/VII. Section 184 experience. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Park Avenue Recruitment
Housing Options Officer
Park Avenue Recruitment
Are you a Housing Options Officer who has experience working within the public sector? A Local Authority in Worcestershire are looking for a Housing Options Officer to join their team. What you will do: Completing S184 decisions and developing personalised PHPs Multi-agency working with internal and external agencies in local government Assessing priority need to prevent homelessness Working on an average caseload of 30-35 About you: Experience working within local government as a Housing options Officer, working with a variety of clientele, across singles and families Knowledge of all relevant housing case law and legislation including Part VI and VII You will work on a hybrid basis (2x days a week in the office) Your rate of pay is negotiable depending on experience Experience using Jigsaw is desirable, but not essential If you are interested, please send your CV over to (url removed) or drop me a message. If you know someone who could be a good fit, we have a great referral scheme.
Jun 13, 2025
Contractor
Are you a Housing Options Officer who has experience working within the public sector? A Local Authority in Worcestershire are looking for a Housing Options Officer to join their team. What you will do: Completing S184 decisions and developing personalised PHPs Multi-agency working with internal and external agencies in local government Assessing priority need to prevent homelessness Working on an average caseload of 30-35 About you: Experience working within local government as a Housing options Officer, working with a variety of clientele, across singles and families Knowledge of all relevant housing case law and legislation including Part VI and VII You will work on a hybrid basis (2x days a week in the office) Your rate of pay is negotiable depending on experience Experience using Jigsaw is desirable, but not essential If you are interested, please send your CV over to (url removed) or drop me a message. If you know someone who could be a good fit, we have a great referral scheme.
Chief Customer Officer
Housing Diversity Network Middlesbrough, Yorkshire
This is an exciting opportunity to join us as Chief Customer Officer - a newly created role in our senior leadership team. Reporting to the Chief Executive, the successful candidate will lead our customer-facing operations, delivering exceptional, high-quality front-line services, including repairs, and ensuring we have happy customers who trust us, while also acting as a key contact for stakeholders. What you'll do: • Lead the customer experience strategy across the organisation, building trust and shaping a culture of excellence, where everything meets customers' needs, now and in the future. Inspire and energise teams to thrive and deliver outstanding, values led services. • Design and deliver services that make a real difference, overseeing customer experience, repairs, property compliance, housing and specialist housing. Use insight and meaningful customer involvement to shape front-line services that truly work for our customers, meet evolving consumer standards and always keep customers safe in their homes. • Lead the strategy for housing management, tenancy support, and community resilience, ensuring services are proactive, person-centred, and enable inclusive, thriving communities. Champion agile, neighbourhood-based delivery models that respond quickly to local needs while driving efficiency and delivering strong, sustainable performance. • Work closely with the Chief Investment and Property Officer to identify where targeted investment, regeneration, and place-based interventions are needed. Champion a holistic approach that integrates housing, support, and community development to deliver lasting social impact. • Own the entire customer journey, from new tenants to leaseholders and supported housing residents, ensuring smooth, joined up positive experiences. • Transform digital access by enhancing digital channels and self-service options, making services faster and easier to use for customers. Thirteen Group is looking to appoint a senior leader with attributes including: • Qualified and committed: Relevant degree, professional qualification, or equivalent experience at a senior level, with a commitment to continuous professional development, including achieving a Level 5 Chartered Institute of Housing qualification. • Customer-first leadership: A passionate advocate for service excellence, ensuring our customers are at the heart of decision-making. • Proven strategic leadership: Proven track record in senior, customer focussed leadership. An energetic, visible leader who builds trust, inspires teams, and drives major change in large, customer-focused organisations that drives customer satisfaction and organisational improvement. • Operational and digital excellence: Technology-aware, using data insights and modern tools to enhance service delivery across field and contact centre operations. • Financial and risk management: Strong track record in managing complex budgets, delivering efficiencies, and mitigating strategic risks. • Strong performance management focus: Ability to drive key performance measures that deliver the right customer outcomes and offer value for money, efficiency and great service. • Expertise in complex organisations: Deep understanding of balancing social and commercial priorities, including significant experience in older persons' and supported housing. Interested? We have appointed Castle Peak Group to support us with this appointment. Candidates should apply by sending a CV, covering letter and completed diversity monitoring form via the contact form on our recruitment microsite, or by email to: The closing date for applications is Monday 30 June. Interviews will be held on Tuesday 15 July or Friday 25 July. Job Summary Location Middlesbrough (hybrid working) Organization Thirteen Group Job Type Closing Date 30/06/2025 Reference ID 35630 Documents Request a call back Would you like to speak to a member of our team? Just submit your details and we will be in touch shortly.
Jun 13, 2025
Full time
This is an exciting opportunity to join us as Chief Customer Officer - a newly created role in our senior leadership team. Reporting to the Chief Executive, the successful candidate will lead our customer-facing operations, delivering exceptional, high-quality front-line services, including repairs, and ensuring we have happy customers who trust us, while also acting as a key contact for stakeholders. What you'll do: • Lead the customer experience strategy across the organisation, building trust and shaping a culture of excellence, where everything meets customers' needs, now and in the future. Inspire and energise teams to thrive and deliver outstanding, values led services. • Design and deliver services that make a real difference, overseeing customer experience, repairs, property compliance, housing and specialist housing. Use insight and meaningful customer involvement to shape front-line services that truly work for our customers, meet evolving consumer standards and always keep customers safe in their homes. • Lead the strategy for housing management, tenancy support, and community resilience, ensuring services are proactive, person-centred, and enable inclusive, thriving communities. Champion agile, neighbourhood-based delivery models that respond quickly to local needs while driving efficiency and delivering strong, sustainable performance. • Work closely with the Chief Investment and Property Officer to identify where targeted investment, regeneration, and place-based interventions are needed. Champion a holistic approach that integrates housing, support, and community development to deliver lasting social impact. • Own the entire customer journey, from new tenants to leaseholders and supported housing residents, ensuring smooth, joined up positive experiences. • Transform digital access by enhancing digital channels and self-service options, making services faster and easier to use for customers. Thirteen Group is looking to appoint a senior leader with attributes including: • Qualified and committed: Relevant degree, professional qualification, or equivalent experience at a senior level, with a commitment to continuous professional development, including achieving a Level 5 Chartered Institute of Housing qualification. • Customer-first leadership: A passionate advocate for service excellence, ensuring our customers are at the heart of decision-making. • Proven strategic leadership: Proven track record in senior, customer focussed leadership. An energetic, visible leader who builds trust, inspires teams, and drives major change in large, customer-focused organisations that drives customer satisfaction and organisational improvement. • Operational and digital excellence: Technology-aware, using data insights and modern tools to enhance service delivery across field and contact centre operations. • Financial and risk management: Strong track record in managing complex budgets, delivering efficiencies, and mitigating strategic risks. • Strong performance management focus: Ability to drive key performance measures that deliver the right customer outcomes and offer value for money, efficiency and great service. • Expertise in complex organisations: Deep understanding of balancing social and commercial priorities, including significant experience in older persons' and supported housing. Interested? We have appointed Castle Peak Group to support us with this appointment. Candidates should apply by sending a CV, covering letter and completed diversity monitoring form via the contact form on our recruitment microsite, or by email to: The closing date for applications is Monday 30 June. Interviews will be held on Tuesday 15 July or Friday 25 July. Job Summary Location Middlesbrough (hybrid working) Organization Thirteen Group Job Type Closing Date 30/06/2025 Reference ID 35630 Documents Request a call back Would you like to speak to a member of our team? Just submit your details and we will be in touch shortly.

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