Group, Conference and Events Manager (Planning)

Job Description - Group, Conference and Events Manager (Planning) (HOT0BLOO)

London Hilton on Park Lane, 22 Park Lane, London W1K 1BE

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

A new era begins at the London Hilton on Park Lane.

Located in the heart of Mayfair, the hotel was the first Hilton in the UK and is renowned for its luxury. With 453 rooms, including 56 suites and a Presidential Suite, it offers something for everyone.

In 2023, the hotel celebrated its 60th anniversary, with refurbishments and new amenities.

Salary: £43,680 per annum plus bonus

Benefits include:

• 28 days paid holiday, increasing with service
• High-street discounts via Perks at Work
• Discounts on hotel stays for staff, family, and friends
• Leadership and development programs through Hilton University
• Career growth and wellbeing programs
• Reward and incentive schemes
• 50% off in Hilton restaurants and bars
• Refer a Friend scheme
• Uniforms provided and laundered free of charge
• Complimentary meals on shift

Role Overview:

The Group, Conference, and Events (GCE) Planning Manager oversees large event planning, working closely with the GCE Sales Manager to develop customer relationships and drive revenue. Responsibilities include:

• Maximize GCE revenue opportunities
• Review business plans and identify gaps
• Contribute to hotel sales strategies
• Monitor market trends and stay competitive
• Conduct weekly booking audits
• Develop the GCE sales team in customer service, selling techniques, and contract management
• Manage team career development and succession planning
• Organize promotional activities
• Conduct post-event meetings

Candidate Profile:

Ideal candidates will have managerial experience in hotel reservations or events sales, strong leadership, analytical skills, excellent selling and organizational abilities, resilience, and flexibility. Knowledge of property management systems and prior relevant experience are advantageous.

Every Job Matters at Hilton.

We believe every role contributes to creating memorable guest experiences, and we value the extraordinary people behind each job.